Alcatel Idol 4S User Guide
BC
Introduction ......................................................
Thank you for purchasing an IDOL 4S with Windows 10 Mobile (Model: 6071W). The IDOL 4S is
equipped with many of the features and functions you want and need.
Start screen
• Convenient at-a-glance view of Shortcut applications
• Menu shortcuts for quick access to features and apps.
Power media applications
• Music
• Video
• Movies & TV
Bluetooth
Bluetooth supported version BT4.1
®
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Table of Contents
General information ......................................................................................................... 5
1 Your mobile ................................................................................................................. 6
1.1 Keys and connectors ...........................................................................................................................................6
1.2 Getting started .....................................................................................................................................................8
1.3 Start screen .........................................................................................................................................................11
1.4 Applications (Apps) list .....................................................................................................................................17
1.5 Reset Protection ................................................................................................................................................18
1.6 Find my phone ....................................................................................................................................................19
2 Text input ................................................................................................................... 20
2.1 Using Onscreen Keyboard ............................................................................................................................... 20
2.2 Text messaging ....................................................................................................................................................21
3 Phone calls, Call history and Contacts ................................................................... 22
3.1 Phone ....................................................................................................................................................................22
3.2 People ................................................................................................................................................................... 27
4 Messaging, Outlook® Mail ......................................................................................... 31
4.1 Messaging .............................................................................................................................................................31
5 Outlook® Calendar, Alarms & Clock and Calculator ............................................ 35
5.1 Outlook Calendar...............................................................................................................................................35
5.2 Alarms & Clock ..................................................................................................................................................36
5.3 Calculator .............................................................................................................................................................38
6 Getting connected .................................................................................................... 39
6.1 Connecting to the Internet .............................................................................................................................39
6.2 Microsoft EdgeTM .................................................................................................................................................40
6.3 Connecting to Bluetooth® devices .................................................................................................................41
6.4 Connecting to a computer ..............................................................................................................................42
6.5 Sharing your phone's mobile data connection ............................................................................................ 43
6.6 Connecting to virtual private networks .......................................................................................................43
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7 Store ........................................................................................................................... 45
7.1 Locate the item you want to download and install ...................................................................................45
7.2 Download and install .........................................................................................................................................46
7.3 Manage your downloads ................................................................................................................................... 47
8 Multimedia applications ........................................................................................... 48
8.1 Camera/Video .....................................................................................................................................................48
8.2 Photos ...................................................................................................................................................................50
8.3 Groove Music ......................................................................................................................................................52
9 Maps ........................................................................................................................... 53
9.1 Get My Location ................................................................................................................................................53
9.2 Search for a location .........................................................................................................................................54
9.3 Get driving, public transport or walking directions ...................................................................................54
9.4 Share a location ..................................................................................................................................................55
10 Others ........................................................................................................................ 56
10.1 File Explorer ........................................................................................................................................................56
10.2 Voice Recorder ...................................................................................................................................................56
10.3 Office .....................................................................................................................................................................57
10.4 Other applications .............................................................................................................................................57
11 Settings ...................................................................................................................... 58
11.1 System ................................................................................................................................................................... 58
11.2 Devices .................................................................................................................................................................61
11.3 Network & wireless .......................................................................................................................................... 62
11.4 Personalization .................................................................................................................................................... 63
11.5 Accounts ..............................................................................................................................................................64
11.6 Time & language .................................................................................................................................................64
11.7 Ease of Access....................................................................................................................................................65
11.8 Privacy ................................................................................................................................................................... 66
11.9 Update & Security ..............................................................................................................................................66
12 Making the most of your phone .............................................................................. 68
12.1 Phone update ......................................................................................................................................................68
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13 12 Month Limited Warranty .................................................................................... 69
14 Troubleshooting ........................................................................................................ 71
Safety and Use. ................................................................................................................ 76
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General information ........................................
Your IDOL 4S with Windows 10 Mobile (Model: 6071W) is a transceiver that operates on GSM/
GPRS/2G in quad-band with 850/900/1800/1900 MHz or UMTS in quad-band (B1/2/4/5), and LTE FDD
B2/4/12.
This product meets applicable national SAR limits of 1.6 W/kg. The specific
maximum SAR values can be found in the SAR INFORMATION section of
this user guide.
www.sar-tick.com
When carrying the product or using it while worn on your body, either use
an approved accessory such as a holster or otherwise maintain a distance of
10 mm from the body to ensure compliance with RF exposure requirements.
Note that the product may be transmitting even if you are not making a
phone call.
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Your mobile ................................................
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1.1 Keys and connectors
Headset connector
Power key
SIM/ Memory card slot
(Must use SIM Pin
included to open slot)
Front camera
Flash
Touch screen
Micro-USB Type C Connector
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Back Camera
Volume up
Volume down
Click to Pic
Camera Key
Back key
• Touch to go back to the previous screen, or to close a dialog box, options menu, the
notification panel, etc.
• Press and hold to view all open applications.
Windows key
• From any application or screen, touch to return to the Start screen.
• Press and hold to enter one-handed use.
Search key
• Touch to view recommended information and options or enter text in "Ask me anything"
search bar to search Web or phone.
• Touch Cortana microphone icon or hold Search key to activate Cortana to search the
Web and phone by voice.
Flash
Fingerprint Scanner
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Power key
• Press: Lock the screen/Light up the screen.
• Press and hold: Slide down to power off.
• Press and hold the Power key and Volume up key to capture a screenshot.
Volume Keys
• In call mode, adjusts the earpiece or headset volume.
• In Music/Video/Streaming mode, adjusts the media volume.
• In general mode, adjusts the ringtone volume.
• Mutes the ringtone of an incoming call.
1.2 Getting started
1.2.1 Set-up
Inserting or removing SIM or Memory card
You must insert your SIM card to make phone calls using your network.
Obtain SIM Pin included in box and insert in SIM/Memory Card slot and pull slot open. Place SIM and/
or Memory card in tray with gold chip facing downward and slide tray back into phone until locked
in. Make sure it is correctly inserted. To remove SIM and/or Memory card, use SIM Pin to pull out tray
and remove card(s).
Your phone only supports Nano SIM card.
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Charging battery
To charge the battery, connect the charger to your phone and electrical outlet. You can also charge your
phone via supplied Micro-USB Type C Connect with your computer USB port.
To reduce power consumption and energy waste, when the battery is fully charged, disconnect
your charger; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in
use; reduce the backlight time, etc.
1.2.2 Power on your phone
Hold down the Power key until the phone powers on, unlock your phone (Slide, PIN) if necessary, once
unlocked, Start screen is displayed.
If you don't know your PIN code or if you have forgotten it, contact your service provider. Do not store
PIN code within your phone, instead store PIN in a location that is accessible without using phone.
Set up your phone for the first time
The first time you power on the phone, you should set the following options:
• Scroll up or down to select the phone's language, then touch Next.
• Select your home country or region, then touch Next.
• After reading the legal information touch Accept to continue.
• Set up date and time if needed, then touch Next.
• Select an enabled Wi-Fi, then touch Next, otherwise touch Skip.
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• Review and touch Express to turn on default options: Cellular data, Find My Phone, Windows error
and diagnostic reporting, Advertising ID and other options listed. Touch Learn more to see detailed
information on options or Customize to select which options to turn on.
• Create or sign into your Microsoft account.
• After a few more apps finished installation, touch Next.
• Touch Done, your phone is now ready for use.
Even if no SIM card is installed, your phone will still power on and you will be able to connect to a
Wi-Fi network and use some of the phone's features.
1.2.3 Power off your phone
Hold down the Power key, Lock/Start screen will prompt to slide screen down to power off. Slide
screen down and phone will power off.
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1.3 Start screen
You can move all of the items (applications, shortcuts, folders and widgets) you use most frequently to
your Start screen for quick access. Touch the Windows key to switch to the Start screen.
Status bar
• Status/Notification indicators
• Touch and drag down to open the
notification panel.
Touch to enter application list.
1.3.1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Touch and Hold
Touch and hold the item to enter the available options.
Drag
Place and hold your finger on the screen to drag an object to another location.
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Slide/Swipe
Slide the screen up and down to scroll through the applications, images, web pages, etc.
Flick
Similar to swiping, but flicking is faster.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw them apart or together to scale an
element on the screen.
Rotate
Automatically change the screen orientation from portrait to landscape by turning the phone sideways
to have a better view.
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1.3.2 Status bar
From the status bar, you can view both phone status and notification information.
Touch and drag down the Status bar to open the Settings shortcut panel or Notifications panel. Touch
and drag up to close it. When there are notifications, you can touch them to access notifications directly.
Notifications panel & Quick setting panel
When there are notifications, touch and drag down the Status bar to open the Notifications panel to
read more detailed information.
Touch to switch to the Settings shortcut panel.
You can enable or disable functions or change
modes by touching the icons.
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1.3.3 Navigation bar
Back key
• Touch to go back to the previous screen, or to close a dialog box, options menu, the
notification panel, etc.
• Press and hold to view all open applications.
Windows key
• From any application or screen, touch to return to the Start screen.
• Press and hold to enter one-handed use.
Search key
• Touch to view recommended information and options or enter text in "Ask me anything"
search bar to search Web or phone.
• Touch Cortana microphone icon
Web and phone by voice.
or hold Search key to activate Cortana to search the
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1.3.4 Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by choosing slide or creating a PIN
or password.
To create a screen unlock Fingerprint or PIN
• Scroll to bottom of Start screen , touch All apps and then touch Settings icon .
• In Settings menu touch Personalization then Lock screen.
• Scroll to bottom and touch Sign-in options.
• Touch Fingerprint Set up or PIN Add to set up Lock screen option.
To lock phone screen
Press the Power key once to lock the screen.
To unlock phone screen
Press the power key once to light up the screen, enter Fingerprint or PIN to unlock the screen.
If no Fingerprint or PIN lock screen is set up, slide default lock screen up to unlock the screen.
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1.3.5 Personalize your Start screen
Add
Scroll to bottom of Start screen, then touch All apps or slide screen left from the Start screen to
access the Applications (Apps) list. Touch and hold the desired app, and then touch Pin to Start (if
option is gray app is already on Start screen).The app shortcut will then be displayed on the Start
screen.
Reposition
Touch and hold the app shortcut icon to be repositioned to activate the Move mode, drag the app
shortcut icon to the desired position and release, then touch app icon once or a blank space to set in
place. You can also touch the bottom right icon to adjust the app icon size.
Remove
Touch and hold app shortcut being removed to activate the Move mode, then touch icon to remove
app shortcut from the Start screen.
Create folders
Organize app shortcuts on Start screen with folders. Create folders by stacking one app shorcut above
another.
Wallpaper customization
Scroll to bottom of Start screen, then touch All apps or slide screen left from the Start screen
to access the Applications (Apps) list. Then touch Settings icon Personalization/Start/
Background to select preferred picture or sample images for wallpaper.
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1.3.6 Applications (Apps) list
Touch All apps at bottom of Start screen to enter the Applications list.
To return to the Start screen, touch the Windows key .
1.3.7 Volume adjustment
You can set the ringer, media and phone ringtone volumes to your preference by pressing the Volume
up/down key.
1.4 Applications (Apps) list
The applications and widgets menus contain and provide access to all pre-installed and newly
downloaded applications.
Accessing applications (apps) list
To access the applications list, touch All apps at bottom of Start screen or slide Start screen to the
left for quick access.
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To download new applications touch the Store
for preferred applications by name, subject or category.
Find my phone
1.5
Use your Microsoft account to remotely locate and manage your phone if lost.
1. Touch Settings icon in applications list.
2. Touch Update & security/ Find My Phone.
3. Touch Sign in to your Microsoft account to use Find My Phone and touch Sign in with a
Microsoft account instead or Add an account, then enter the Email/phone and Password, touch
Sign in. Verify your backup email address to protect your information. After you have entered your
backup email address's code, touch Next. You can also locate and erase your phone, and protect it
from reuse if it’s lost or stolen. Even if your phone gets wiped, your Microsoft account password will
be required before anyone can use your phone.
icon on Start screen or applications list and search
1.6 Reset Protection
Use your Microsoft account to prevent others from using your phone without your permission.
Simply log into your Microsoft account during initial phone set up or during Find My Phone setup and
Reset Protection is automatically activated.
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7 Device encryption
1.
P
rotect your files and folders from unauthorized access in case your device is lost or stolen.
To activate
1. Touch Settings icon in applications list.
2. Touch Update & security/Device encryption.
3. Touch to On position
4. Sign-in options page will be displayed next, Set up Fingerprint or Add PIN to complete Device
encryption.
To deactivate
Note: Ensure to deactivate this option before you return or exchange your phone or before factory
reset to avoid fingerprint or PIN from being required to access phone.
1. Touch Settings icon
2. Touch Personalization/ Lock screen/ Sign-in options.
3. Select Remove to deactivate the PIN.
to enable Device encryption function.
in applications list.
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Text input ...................................................
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2.1 Using Onscreen Keyboard
Onscreen Keyboard settings
Touch
want to set up and a series of settings will become available for your selection.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard orientation. If you prefer to keep
Onscreen Keyboard in locked position, touch
2.1.1 Keyboard
Time & language/ Keyboard, select the keyboard you want or add new keyboards you
/System/ Display/ Rotation lock.
Touch to enter phone
number or contact
Touch to switch between
《abc/Abc/ABC》
Press and hold to
open settings
Touch to enter symbol and
numeric keyboard
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Touch to add a contact from
saved Groups, Contacts or
Call history log
Touch to enter text
Touch to to send message
Touch to input space
2.2 Text messaging
Use the text messaging feature to send and receive text (SMS) and multimedia (MMS) messages.
• Touch to view the whole message thread
• Touch & hold to activate delete mode
Touch to create
a new message
Creating a text message
In message screen, touch the new message icon
When in new message screen, touch To line and insert contact name or phone number. You can also
touch
text message. To add picture, video, audio, contact or calendar to text message touch attach icon
Once message is complete, touch to send text message to contact.
You can edit the text you have entered.
• Touch cursor where text needs to be edited and enter revisions or touch to delete text.
• To highlight a word or sentence double-tap within the text you would like to select and drag the tabs
• The following options will show: Copy above highlighted text and Paste will show at top of
• Touch the icon to go back without any action.
to insert contact from People contacts list. Next touch the Send message line and insert
to change the highlighted selection.
keyboard to Paste any copied text.
to create a new text/multimedia message.
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.
Phone calls, Call history and Contacts
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3.1 Phone .............................................................................................
3.1.1 Placing a call
You can easily place a call using Phone.
Touch to view
phone number
Touch to call back
Touch to set voicemail
and send message
to the previewed
number
Slide to access
the Call history,
Speed dial and
Dial pad
Touch to access People app with saved contacts
Touch to search contacts
Touch to access Settings
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Touch to
Display the
suggested
number(s).
Touch and
hold to access
voicemail.
delete entered
number(s).
To make a phone call, choose from the following options: enter the desired number directly into dial
pad, then touch , or directly touch the contact to place a call.
If you make an error when inputting a phone number, you can delete the incorrect digit(s) by touching .
To hang up a call, touch .
International call
To dial an international call, hold down to enter “+”, then enter the international country prefix
followed by the full phone number and finally touch .
Emergency call
If your phone has network coverage, dial the emergency number and touch to make an emergency
call. This works even without a SIM card and without typing the PIN code.
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3.1.2 Answering or rejecting a call
When you receive a call:
• Touch the icon to answer;
• Touch the icon to ignore;
• Touch the icon to reject the call by sending a preset message.
To mute the ringtone volume of an incoming call, press the Volume up/down key.
Touch to end the current call.
Touch to hold the current call. Touch this icon again to retrieve the call.
Touch to add a call.
Touch to connect to Bluetooth.
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Touch to make video call.
Touch to mute the current call. Touch this icon again to unmute the call.
Touch to activate the speaker during the current call. Touch this icon again to deactivate
the speaker.
Touch to display the Dial pad.
3.1.3 Accessing your voicemail
Your voicemail is provided by your network toto record messages from missed or ignored calls.
To access your voicemail, hold
until voicemail is dialed.
If you receive a voicemail, a voicemail icon appears on the Status bar.
3.1.4 Managing multiple calls
With this phone you can handle multiple calls at the same time.
Conference calls
You can set up a conference call as follows.
• Place a call to the first participant of the conference call.
• Once first participant has answered, touch Add call .
• Then enter second participant phone number and touch Call or select saved phone number.
Once second participant has answered, touch Merge calls
• Touch to end the conference call and disconnect all callers.
(1)
to start the conference call.
(1)
Depending on your network carrier.
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3.1.5 Call settings
Touch from the Call history and Speed dial screen, then touch Settings. The following options
are available:
Dialing contacts by name
• Toggle the switch to enable matching numbers to letters in a contact's name when dialing.
Related settings
Voicemail
• Toggle switch to enable to use default voicemail number.
Visual Voicemail
• Toggle switch to enable seeing your voicemail messages in a list and playing them there.
Calls
• Toggle the switch to enable call forwarding function.
• Toggle the switch to vibrate when my call is answered.
SIM
• Toggle the switch to enable Fixed Dialing.
Text reply
• Toggle the switch to reply to a call with text message when you can't talk.
Dialing
• Toggle the switch to enable international assist, which will help automatically correct some common
mistakes while dialing internationally or dialing while abroad.
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3.2 People.............................................................................................
The People application saves all your contacts and contact details for easy access.
You can view and create contacts on your phone and synchronize these with your SIM card.
3.2.1 Consult your Contacts
To access this feature, touch the People icon from the Apps list. To import contacts saved on your
SIM to your new device touch the Settings icon at the lower right bottom and select Settings/
Import from SIM.
Touch to search in Contacts
Touch name to open Quick
Contact panel
Touch to add new contact
Touch to activate delete mode and
select contact(s) to be deleted
Delete a contact
To delete a contact, touch , then mark the checkbox to select the contact you want to delete, the
icon will turn to , then touch and confirm to delete.
The contact you have deleted will also be removed from other applications on the phone or
web the next time you synchronize your phone.
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Touch
to display the contacts list option menu, following actions are enabled:
• Settings 1) Add an account.
2) Touch to change the display of the sort list and contact names.
3) Filter contact list.
4) Import contacts from your SIM card.
3.2.2 Adding a contact
Touch in the contact list to create a new contact.
You are required to enter the contact's name and other contact information. By scrolling up and down
the screen, you can move from one field to another easily.
Touch to add a photo
for the contact.
Touch to unfold the
other predefined labels
of this category.
Touch to save the contact.
Touch to edit different names.
Touch to enter a number.
Touch to discard this edit.
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