Getting started
Quick tips about your new phone
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Welcome
Firefox OS was created to free you
from the rules and restrictions imposed
by other mobile phones and give you
control over the information you store
and share. It's made by Mozilla as part
of our mission to put the power of the
Web in everyone's hands.
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Power on
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Unlock phone
Drag the arrow upwards and tap on the
lock to unlock your phone.
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Browse Home
Swipe right for Everything and left for all
your apps.
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Personalize Home
Tap and hold an icon to move or delete
it. Drag icons in and out of the Dock for
quick access from the Home.
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Customize wallpaper
Tap and hold the wallpaper to select a
new one.
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Open notications
Drag the Status Bar down to see
notications, quick settings, and your
phone account info.
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Switch applications
Hold down the Home button and then
swipe to other open applications.
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Manage mobile data
Turn your Internet connection on and
off from the phone settings or quick
settings.
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Connect to a computer
Turn on USB Media Storage in the phone
settings to transfer all your photos and
music.
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FOTA Upgrade
Using FOTA Upgrade tool you can update your phone's software.
To access System Updates, touch Check for updates, and the
phone will search for the latest software. If you want to update the
system, please touch the button Download, after it's done please touch
Install to complete the upgrade. Now your phone's software will have
the latest version.
You should turn on data connection before searching for updates.
Settings for auto-check intervals and reminders about upgrades are also
available once you restart the phone.
Safety and use
We recommend that you read this chapter carefully before using your phone.
The manufacturer disclaims any liability for damage, which may result as a
consequence of improper use or use contrary to the instructions contained
herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit, headset...),
drivers are requested to refrain from using their mobile when the vehicle is
not parked.
When driving, do not use your phone and headphone to listen to music or to
the radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can
interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or
airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that the
dashboard is adequately shielded from mobile phone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to optimise
its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in
designated areas. As with many other types of equipment now in regular use,
mobile telephones can interfere with other electrical or electronic devices, or
equipment using radio frequency.
Switch the phone off when you are near gas or ammable liquids. Strictly obey
all signs and instructions posted in a fuel depot, petrol station, or chemical
plant, or in any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from
any medical device such as a pacemaker, a hearing aid or insulin pump, etc.
Inparticular when using the phone, you should hold it against the ear on the
opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone
to your ear. Also move the handset away from your ear while using the
"handsfree" mode because the amplied volume might cause hearing damage.
Do not let children use the phone and/or play with the telephone and
accessories without supervision.
When replacing the cover please note that your phone may contain
substances that could create an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, inltration of
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liquids, dust, sea air, etc). The manufacturer’s recommended operating
temperature range is -10°C to +55°C.
At over 55°C the legibility of the phone’s display may be impaired,
though this is temporary and not serious.
Emergency call numbers may not be reachable on all cellular networks.
You should never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone
yourself.
Do not drop, throw or bend your mobile phone.
Do not use the phone if the glass made screen, is damaged, cracked or
broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCT Mobile Limited and its afliates and are
compatible with your phone model. TCT Mobile Limited and its afliates
disclaim any liability for damage caused by the use of other chargers
or batteries.
Remember to make back-up copies or keep a written record of all
important information stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed
to ashing lights, or when playing video games. These seizures or
blackouts may occur even if a person never had a previous seizure or
blackout. If you have experienced seizures or blackouts, or if you have
a family history of such occurrences, please consult your doctor before
playing video games on your phone or enabling a ashing-lights feature
on your phone.
Parents should monitor their children’s use of video games or other
features that incorporate ashing lights on the phones. All persons
should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of awareness,
involuntary movements, or disorientation. To limit the likelihood of such
symptoms, please take the following safety precautions:
- Do not play or use a ashing-lights feature if you are tired or need
sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop
and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow the instructions to avoid problems such as tendinitis, carpal
tunnel syndrome, or other musculoskeletal disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the loudspeaker is in use.
• PRIVACY:
Please note that you must respect the laws and regulations in force
in your jurisdiction or other jurisdiction(s) where you will use your
mobile phone regarding taking photographs and recording sounds
with your mobile telephone. Pursuant to such laws and regulations,
it may be strictly forbidden to take photographs and/or to record
the voices of other people or any of their personal attributes, and
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duplicate or distribute them, as this may be considered to be an invasion
of privacy. It is the user's sole responsibility to ensure that prior
authorisation be obtained, if necessary, in order to record private or
condential conversations or take a photograph of another person; the
manufacturer, the seller or vendor of your mobile phone (including the
operator) disclaim any liability which may result from the improper use
of the mobile phone.
• BATTERY:
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery.
- Do not burn or dispose of a used battery in household rubbish or
store it at temperatures above 60°C.
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCT Mobile Limited and/or its afliates.
This symbol on your telephone, the battery and the
accessories means that these products must be taken to
collection points at the end of their life:
- Municipal waste disposal centres with specic bins for these
items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points for
them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS.
• CHARGERS
Mains powered chargers will operate within the temperature range of:
0°C to 40°C.
The chargers designed for your mobile phone meet with the standard
for safety of information technology equipment and ofce equipment
use.
They are also compliant to the ecodesign directive 2009/125/EC. Due
to different applicable electrical specications, a charger you purchased
in one jurisdiction may not work in another jurisdiction. They should be
used for this purpose only.
• RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with
European Directive 1999/5/EC (R&TTE) is required of all mobile phone
models before they can be put on the market. The protection of the
health and safety for the user and any other person is an essential
requirement of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR
EXPOSURE TO RADIO WAVES
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Your mobile device is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic elds) recommended by international guidelines. The
guidelines were developed by an independent scientic organization
(ICNIRP) and include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known
as the Specic Absorption Rate, or SAR. The SAR limit for mobile
devices is 2 W/kg.
Tests for SAR are conducted using standard operating positions with
the device transmitting at its highest certied power level in all tested
frequency bands. The highest SAR values under the ICNIRP guidelines
for this device model are:
Maximum SAR for this model and conditions under which it
Head SAR UMTS 2100 + Bluetooth + Wi-Fi 1.16 W/kg
Body-worn SAR UMTS 2100 + Bluetooth + Wi-Fi 1.18 W/kg
During use, the actual SAR values for this device are usually well
below the values stated above. This is because, for purposes of system
efciency and to minimize interference on the network, the operating
power of your mobile device is automatically decreased when full power
is not needed for the call. The lower the power output of the device, the
lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of
10 mm. To meet RF exposure guidelines during body-worn operation,
the device should be positioned at least this distance away from the
body.
If you are not using an approved accessory ensure that whatever
product is used is free of any metal and that it positions the phone the
indicated distance away from the body.
Organizations such as the World Health Organization and the US Food
and Drug Administration have statesd that if people are concerned and
want to reduce their exposure they could use a hands-free device to
keep the phone away from the head and body during phone calls, or
reduce the amount of time spent on the phone.
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic elds and public health
are available on the following site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the device
will be compliant with the guidelines when used with headset or usb
data cable.
If you are using another accessory ensure that whatever product is used
is free of any metal and that it positions the phone at least 10 mm away
from the body.
was recorded.
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• Regulatory information
The following approvals and notices apply in specic regions as noted.
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• LICENCES
You have purchased a product which uses the open source (http://
opensource.org/) programs mtd, msdosfs, netlter/iptables and initrd in
object code and other open source programs licensed under the GNU
General Public License and Apache License.
We will provide you with a complete copy of the corresponding source
codes upon request within a period of three years from the distribution
of the product by TCT.
You may download the source codes from http://sourceforge.net/
projects/alcatel/les/. The provision of the source code is free of charge
from internet.
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks by
TCT Mobile Limited and its afliates is under license.
Other trademarks and trade names are those of their
respective owners.
ONE TOUCH 4012X Bluetooth
QD ID B020131
The Wi-Fi Logo is a certication mark of the Wi-Fi
Alliance.
General information
• Internet address: www.alcatelonetouch.com
• Hot Line Number: see "TCT Mobile Services" leaet or go to our
website.
• Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong
On our website, you will nd our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server:
www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM in quad-band
(850/900/1800/1900 MHz) or UMTS in dual-band (900/2100 MHz).
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of the
Declaration of Conformity for your telephone can be obtained through
our website: www.alcatelonetouch.com.
Protection against theft
Your telephone is identied by an IMEI (phone serial number) shown
on the packaging label and in the phone’s memory. We recommend that
you note the number the rst time you use your telephone by entering
* # 0 6 # and keep it in a safe place. It may be requested by the police
or your operator if your telephone is stolen. This number allows your
mobile telephone to be blocked preventing a third person from using it,
even with a different SIM card.
(1)
Contact your network operator to check service availability.
(1)
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Disclaimer
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
telephone or specic operator services.
TCT Mobile shall not be held legally responsible for such differences, if
any, nor for their potential consequences, which responsibility shall be
borne by the operator exclusively.This handset may contain materials,
including applications and software in executable or source code
form, which is submitted by third parties for inclusion in this handset
("Third Party Materials"). All third party materials in this handset are
provided "as is", without warranty of any kind, whether express or
implied, including the implied warranties of merchantability, tness for a
particular purpose or use/third party application, interoperability with
other materials or applications of the purchaser and non-infringement of
copyright. The purchaser undertakes that TCT Mobile has complied with
all quality obligations incumbent upon it as a manufacturer of mobile
devices and handsets in complying with Intellectual Property rights. TCT
Mobile will at no stage be responsible for the inability or failure of the
Third Party Materials to operate on this handset or in interaction with
any other devices of the purchaser. To the maximum extent permitted
by law, TCT Mobile disclaims all liability for any claims, demands, suits
or actions, and more specically – but not limited to – tort law actions,
under any theory of liability, arising out of the use, by whatever means,
or attempts to use, such Third Party Materials. Moreover, the present
Third Party Materials, which are provided free of charge by TCT Mobile,
may be subject to paid updates and upgrades in the future; TCT Mobile
waives any responsibility regarding such additional costs, which shall be
borne exclusively by the purchaser. The availability of the applications
may vary depending on the countries and the operators where the
handset is used; in no event shall the list of possible applications and
software provided with the handsets be considered as an undertaking
from TCT Mobile; it shall remain merely as information for the
purchaser. Therefore, TCT Mobile shall not be held responsible for
the lack of availability of one or more applications wished for by the
purchaser, as its availability depends on the country and the operator
of the purchaser. TCT mobile reserves the right at any time to add or
remove Third Party Materials from its handsets without prior notice; in
no event shall TCT Mobile be held responsible by the purchaser for any
consequences that such removal may have on the purchaser regarding
the use or attempt to use such applications and Third Party Materials.
Warranty
Your phone is warranted against any defect or malfunctioning which
may occur in conditions of normal use during the warranty period of
twelve (12) months
original invoice.
Batteries
against any defect which may occur during the rst six (6) months
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable mobile phone battery in terms of
conversation time standby time, and total service life, will depend
on the conditions of use and network configuration. Batteries being
considered expendable supplies, the specifications state that you
should obtain optimal performance for your phone during the first six
months after purchase and for approximately 200 more recharges.
(1)
from the date of purchase as shown on your
(2)
and accessories sold with your phone are also warranted
(1)
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from the date of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal
use thereof, you must immediately inform your vendor and present your
phone with your proof of purchase.
If the defect is conrmed, your phone or part thereof will be either
replaced or repaired, as appropriate. Repaired phone and accessories
are entitled to a one (1) month warranty for the same defect. Repair
or replacement may be carried out using reconditioned components
offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other costs.
This warranty shall not apply to defects to your phone and/or accessory
due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your phone is used,
2) Connection to any equipment not supplied or not recommended by
TCT Mobile Limited,
3) Modication or repair performed by individuals not authorised by
TCT Mobile Limited or its afliates or your vendor,
4) Modication, adjustment or alteration of software or hardware
performed by individuals not authorized by TCT Mobile Limited,
5) Inclement weather, lightning, re, humidity, inltration of liquids
or foods, chemical products, download of les, crash, high voltage,
corrosion, oxidation…
Your phone will not be repaired in case labels or serial numbers (IMEI)
have been removed or altered.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its afliates be liable for
indirect, incidental or consequential damages of any nature whatsoever,
including but not limited commercial or nancial loss or damage, loss of data
or loss of image to the full extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of indirect,
incidental or consequential damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions may not apply to you.
Troubleshooting
Before contacting the service centre you are advised to follow the
instructions below:
You are advised to fully charge ( •
Avoid storing large amounts of data in your phone as this may affect its •
performance.
Use • Factory date reset and the upgrade tool to perform phone
formatting or software upgrading (to reset factory data, hold down the
Powe r key and the Volume up key at the same time).
and carry out the following checks:
My phone is frozen or cannot be switched on
Check the battery power level, charge for at least 20 minutes.•
If it still does not work, please reset the phone using the • Powe r key and
the Volume up key.
My phone has not responded for several minutes
Restart your phone by pressing and holding the • Powe r key.
My phone turns off by itself
Check that your screen is locked when you are not using your phone, and •
make sure the Power key is not mis-contacted due to unlocked screen.
) the battery for optimal operation.
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Check the battery charge level.•
My phone cannot charge properly
Make sure that your battery is not completely discharged; if the battery •
power is empty for a long time, it may take around 20 minutes to display
the battery charger indicator on the screen.
Make sure charging is carried out under normal conditions (0°C to •
+40°C).
When abroad, check that the voltage input is compatible.•
My phone cannot connect to a network or "No service" is
displayed
Try connecting in another location.•
Verify the network coverage with your operator.•
Check with your operator that your SIM card is valid.•
Try selecting the available network(s) manually •
Try connecting at a later time if the network is overloaded.•
My phone cannot connect to the Internet
Check that the IMEI number (press *#06#) is the same as the one printed •
on your warranty card or box.
Make sure that the internet access service of your SIM card is available.•
Check your phone's Internet connecting settings.•
Make sure you are in a place with network coverage.•
Try connecting at a later time or another location.•
Invalid SIM card
Make sure the SIM card has been correctly inserted (see "Inserting or •
removing the SIM card").
Make sure the chip on your SIM card is not damaged or scratched.•
Make sure the service of your SIM card is available.•
Unable to make outgoing calls
Make sure you have dialed a valid number and have touched •
For international calls, check the country and area codes.•
Make sure your phone is connected to a network, and the network is not •
overloaded or unavailable.
Check your subscription status with your operator (credit, SIM card •
valid, etc.).
Make sure you have not barred outgoing calls.•
Make sure that your phone is not in airplane mode.•
Unable to receive incoming calls
Make sure your phone is switched on and connected to a network (check •
for overloaded or unavailable network).
Check your subscription status with your operator (credit, SIM card •
valid, etc.).
Make sure you have not forwarded incoming calls.•
Make sure that you have not barred certain calls.•
Make sure that your phone is not in airplane mode.•
The caller’s name/number does not appear when a call is received
Check that you have subscribed to this service with your operator.•
Your caller has concealed his/her name or number.•
I cannot nd my contacts
Make sure your SIM card is not broken.•
Make sure your SIM card is inserted properly.•
Import all contacts stored in SIM card to phone.•
The sound quality of the calls is poor
You can adjust the volume during a call by pressing the Volume Up/Down •
key.
Check the network strength •
Make sure that the receiver, connector or speaker on your phone is clean.•
.
.
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I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes •
this service.
Make sure this feature does not require an ALC ATEL ONE TOUCH •
accessory.
When I select a number from my contacts, the number cannot
be dialed
Make sure that you have correctly recorded the number in your le.•
Make sure that you have selected the country prex when calling a foreign •
country.
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete some les or •
save the les in the phone contacts (i.e. your professional or personal
directories).
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability.•
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered in •
"Voicemail number".
Try later if the network is busy.•
I am unable to send and receive MMS
Check your phone memory availability as it might be full.•
Contact your network operator to check service availability and check •
MMS parameters.
Verify the server centre number or your MMS prole with your operator.•
The server centre may be swamped, try again later.•
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal •
Unblocking Key).
I am unable to download new les
Make sure there is sufcient phone memory for your download.•
Select the microSD card as the location to store downloaded les.•
Check your subscription status with your operator.•
The phone cannot be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible to other •
users.
Make sure that the two phones are within Bluetooth’s detection range.•
How to make your battery last longer
Make sure you follow the complete charge time (minimum 2.5 hours).•
After a partial charge, the battery level indicator may not be exact. Wait for •
at least 20 minutes after removing the charger to obtain an exact indication.
Switch on the backlight upon request.•
Extend the email auto-check interval for as long as possible.•
Update news and weather information on manual demand, or increase •
their auto-check interval.
Exit background-running applications if they are not being used for a long time.•
Deactivate Bluetooth, Wi-Fi, or GPS when not in use.•
The phone will become warm following prolonged calls, game
playing, internet surng or running other complex applications.
This heating is a normal consequence of the CPU handling excessive •
data. Ending above actions will make your phone return to normal
temperatures.
* Please note that to avoid distractions, while the headphone jack is
being used, the vibration mechanism is temporarily disabled.
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Go to www.alcatelonetouch.com for more information about cellphone
use.
Go to support.mozilla.org/en-US/products/refox-os for more
information about Firefox OS.
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
© Copyright 2013 TCT Mobile Limited
All rights reserved
TCT Mobile Limited reserves
the right to alter material
or technical specication
without prior notice.
All "Signature" ringtones embedded in this phone have been composed,
arranged and mixed by NU TROPIC (Amar Kabouche).
CJB3350TBAAA
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