Alcatel Fierce XL Instruction Manual

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CJA35HQALAAA

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Introduction ......................................................

Thank you for purchasing an ALCATEL Onetouch Fierce XL with Windows model 5055W. The 5055W
comes equipped with many of the features and functions you want and need.

Home screen

• Convenient at-a-glance view of application shortcuts

• Menu shortcuts for quick access to features and apps.

Power media applications

• Music & Radio

• Video & Streaming

Bluetooth

With Bluetooth BT4.1 supporting HFP 1.6 profiles, you can enjoy hands-free conversations

®

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Table of Contents

General information ......................................................................................................... 5

1 Your mobile ................................................................................................................. 6

1.1 Keys and connectors ...........................................................................................................................................6

1.2 Getting started ..................................................................................................................................................... 9

1.3 Home screen .......................................................................................................................................................12

1.4 Applications and widgets menu ......................................................................................................................19

1.5 Protect Your Phone ............................................................................................................................................20

1.6 Find my phone ....................................................................................................................................................22

2 Text input ................................................................................................................... 23

2.1 Using Onscreen Keyboard ............................................................................................................................... 23

2.2 Text messaging .................................................................................................................................................... 24

3 Phone calls, Call history log and Contacts ............................................................. 26

3.1 Phone ....................................................................................................................................................................26

3.2 People ...................................................................................................................................................................30

4 Messaging, Outlook Mail .......................................................................................... 36

4.1 Messaging .............................................................................................................................................................36

5 Calendar & Alarm clock & Calculator .................................................................... 41

5.1 Calendar ...............................................................................................................................................................41

5.2 Alarms & Clock ..................................................................................................................................................43

5.3 Calculator .............................................................................................................................................................45

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6 Getting connected .................................................................................................... 46

6.1 Connecting to the Internet .............................................................................................................................46

6.2 Microsoft Edge ....................................................................................................................................................47

6.3 Connecting to Bluetooth devices...................................................................................................................49

6.4 Connecting to a computer ..............................................................................................................................50

6.5 Sharing your phone's mobile data connection ............................................................................................50

6.6 Connecting to virtual private networks .......................................................................................................51

7 Store ........................................................................................................................... 52

7.1 Locate the item you want to download and install ...................................................................................52

7.2 Download and install .........................................................................................................................................53

7.3 Manage your downloads ...................................................................................................................................54

8 Multimedia applications ........................................................................................... 55

8.1 Camera/Camcorder ...........................................................................................................................................55

8.2 Photos ...................................................................................................................................................................57

8.3 Groove Music ......................................................................................................................................................59

9 Maps ........................................................................................................................... 60

9.1 Get My Location ................................................................................................................................................60

9.2 Search for a location .........................................................................................................................................61

9.3 Get driving, public transport or walking directions ................................................................................... 61

9.4 Share a location ..................................................................................................................................................62

10 Others ........................................................................................................................ 63

10.1 File Explorer ........................................................................................................................................................63

10.2 Voice Recorder ................................................................................................................................................... 63

10.3 FM Radio ..............................................................................................................................................................64

10.4 Office .....................................................................................................................................................................65

10.5 Other applications .............................................................................................................................................65

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11 Settings ...................................................................................................................... 66

11.1 Wireless & network ..........................................................................................................................................66

11.2 Device ...................................................................................................................................................................69

11.3 Personal ................................................................................................................................................................71

11.4 System ...................................................................................................................................................................72

12 Making the most of your phone .............................................................................. 73

12.1 Phone update ......................................................................................................................................................73

13 12 Month Limited Warranty .................................................................................... 74

14 Troubleshooting ........................................................................................................ 76

Safety and Use. ................................................................................................................ 80

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General information ........................................

Your ALCATEL Onetouch 5055W is a transceiver that operates on GSM/GPRS/2G/3G/4G in quad­band with 850/900/1800/1900 MHz or UMTS in tri-band (2/4/5), and LTE FDD B2/4/12.

This product meets applicable national SAR limits of 1.6 W/kg. The specific
maximum SAR values can be found in the SAR INFORMATION section of
this user guide.

www.sar-tick.com

When carrying the product or using it while worn on your body, either use
an approved accessory such as a holster or otherwise maintain a distance of

10 mm from the body to ensure compliance with RF exposure requirements.

Note that the product may be transmitting even if you are not making a
phone call.

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Your mobile ................................................

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1.1 Keys and connectors

Headset connector

Proximity &

Front-facing

Camera

Microphone

Micro-USB Connector

Light Sensor
LED indicator

Touch screen

Back key
Home key

Search key

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Camera Flash/
Flashlight

Back key

• Touch to go back to the previous screen, or to close a dialog box, options menu, the

notification panel, etc.

Home key

• From any application or screen, touch to return to the Home screen.

Camera

Power key

Volume up
key

Volume
down key

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Search key

• Touch to enter your name or nickname first.

• Touch to enable voice search.

• Touch to to search from Web, Images, News, Maps, Shopping, Videos, Books, Apps, or Phone.

Power key

• Press: Lock the screen/Light up the screen.

• Press and hold: Slide down to power off.

• Press and hold the Power key and Volume up key to capture a screenshot.

Volume Keys

• In call mode, adjusts the earpiece or headset volume.

• In Music/Video/Streaming mode, adjusts the media volume.

• In general mode, adjusts the ringtone volume.

• Mutes the ringtone of an incoming call.

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1.2 Getting started

1.2.1 Set-up

Removing or installing the back cover

Inserting or removing the SIM card

You must insert your SIM card to make phone calls.

Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is
correctly inserted. To remove the SIM card, press and slide it out.

Your phone only supports micro-SIM card. Do not attempt to insert other SIM types like mini
and nano cards, otherwise you may damage your phone.

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Installing the microSD card

Place the microSD card with the chip facing downwards and slide it into its housing. Make sure that it
is correctly inserted. To remove the microSD card, press and slide it out.

Charging the battery

To charge the battery, connect the charger to your phone and mains socket. You can also charge your
phone via a USB cable.

To reduce power consumption and energy waste, when the battery is fully charged, disconnect
your charger; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in
use; reduce the backlight time, etc.

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1.2.2 Power on your phone

Hold down the Power key until the phone powers on, unlock your phone (Slide, PIN) if necessary, once
unlocked, Home screen is displayed.

If you don't know your PIN code or if you have forgotten it, contact your service provider. Do not store
PIN code within your phone, instead store PIN in a location that is accessible without using phone.

Set up your phone for the first time

The first time you power on the phone, you should set the following options:

• Scroll up or down to select the phone's language, then touch Next.

• Select your home country or region, then touch Next.

• After reading the legal stuff, touch Accept to continue.

• Set up Date and time if needed, then touch Next.

• Select an enabled Wi-Fi, then touch Next, otherwise touch Skip.

• Ta p Express to turn on (scroll to see more): Cellular data, Find My Phone, Windows error and

diagnostic reporting and Advertising ID.

• Create or sign in a Microsoft account.

• After a few more apps finished installation, touch Next.

• Touch Done.

Even if no SIM card is installed, your phone will still power on and you will be able to connect to a
Wi-Fi network and use some of the phone's features.

1.2.3 Power off your phone

Hold down the Power key from the Home screen, then slide down to power off.

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1.3 Home screen

You can move all of the items (applications, shortcuts, folders and widgets) you use most frequently to
your Home screen for quick access. Touch the Home key to switch to the Home screen.

Status bar

• Status/Notification indicators

• Touch and drag down to open the

notification panel.

Touch to enter application list.

The Home screen is provided in an extended format to allow more space for adding applications,
shortcuts etc. Slide the Home screen up and down to get a complete view.

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1.3.1 Using the touchscreen

Touch

To access an application, touch it with your finger.

Touch and Hold

Touch and hold the item to enter the available options.

Drag

Place and hold your finger on the screen to drag an object to another location.

Slide/Swipe

Slide the screen up and down to scroll through the applications, images, web pages, etc.

Flick

Similar to swiping, but flicking is faster.

Pinch/Spread

Place your fingers of one hand on the screen surface and draw them apart or together to scale an
element on the screen.

Rotate

Automatically change the screen orientation from portrait to landscape by turning the phone sideways
to have a better view.

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1.3.2 Status bar

From the status bar, you can view both phone status (to the right side) and notification information
(to the left side).

Status icons

2G connected Battery is partially drained

2G in use

4G connected Battery is charging

4G in use GPS is on

LTE connected Wi-Fi is on

LTE in use Connected to a Wi-Fi network

WFC in use Airplane mode

Signal strength Connected to a Bluetooth device

No signal Roaming

No SIM card installed Battery is very low

Vibrate mode Battery is low

Battery is full

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Notification icons

New text or multimedia message

Problem with SMS or MMS delivery Wi-Fi Calling

New voicemail Missed call

Upcoming event Call forwarding is on

Touch and drag down the Status bar to open the Quick setting panel or Notification panel. Touch and
drag up to close it. When there are notifications, you can touch them to access notifications directly.

Notifications panel & Quick setting panel

When there are notifications, touch and drag down the Status bar to open the Notification panel to
read more detailed information.

Touch to switch to the quick setting panel.
You can enable or disable functions or change
modes by touching the icons.

Both USB tethering and portable hotspot
are on

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1.3.3 Search bar

The phone provides a Search function which can be used to locate information within applications, the
phone or the web.

Search by text

• Touch Search bar from the Home screen.

• Enter the text/phrase you want to search for.

• Touch the Enter/Search key on the keyboard to begin search.

• Use bottom menu bar with filters to view search results from Web, Images, News, Maps, Shopping,

Videos, Books, Apps, or Phone.

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1.3.4 Lock/Unlock your screen

To protect your phone and privacy, you can lock the phone screen by choosing slide or creating a PIN
or password.

To create a screen unlock PIN or Password

• From Home screen touch Application icon , then touch Personalization.

• Touch Lock screen.

• Touch Sign-in options at the bottom.

• Touch Add to set your PIN or password.

To lock phone screen

Press the Powe r key once to lock the screen.

To unlock phone screen

Press the power key once to light up the screen, enter PIN or password to unlock the screen.

Slide up to unlock the screen.

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1.3.5 Personalize your Home screen

Add

You can touch and hold a folder, an application, or a widget to activate the Move mode and drag the
item to any Home screen you prefer.

Reposition

Touch and hold the item to be repositioned to activate the Move mode, drag the item to the desired
position and then release. You can move items on the Home screen. Long press the icon on the All

apps screen, touch Pin to start to add the item to the Home screen.

Remove

Touch and hold the item to be removed to activate the Move mode, then touch the icon to remove
the item from the Home screen.

Create folders

To improve the organization of items (shortcuts or applications) on the Home screen, you can add
them to a folder by stacking one item on top of another. To name a folder, open it and long press one
item, then touch Name folder to input the new name.

Wallpaper customization

Touch on the Home screen then touch Personalization\ Start\ Background to select a picture
from a folder as the wallpaper.

1.3.6 Applications menu

Touch All apps on the Home screen to enter the applications menu.

To return to the Home screen, touch the Home key.

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1.3.7 Volume adjustment

You can set the ringer, media and phone ringtone volumes to your preference by pressing the Volume
up/down key.

1.4 Applications and widgets menu

The applications and widgets menus contain and provide access to all pre-installed and newly
downloaded applications or widgets.

Accessing applications menu

To access the applications menu, touch All apps from the Home screen.

To download new applications from applications menu or Home screen touch Play Store icon and
search for preferred applications by name, subject or category.

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1.5 Protect Your Phone

Prevent others from using your phone without your permission. Device encryption is automatically
activated when you create a PIN which helps protect your files and folders from unauthorized access
in case your device is lost or stolen.

To activate

1. Touch on the Home screen.

2. Touch System\ Device encryption.

3. Touch to enable Device encryption function.

4. Touch Add to create a PIN.

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To deactivate

Note: Ensure to deactivate this option before you return or exchange your phone or before factory
reset to avoid PIN/password from being required to access phone.

1. Touch on the Home screen.

2. Touch Personalization\ Lock screen\ Sign-in options.

3. Select Never to deactivate the PIN.

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1.6 Find my phone

1. Touch on the Home screen.

2. Touch Update & security\ Find My Phone.

3. Sign in to your Microsoft account to use Find My Phone. Touch Sign in with a Microsoft account
instead, then enter the Email/phone and Password, touch Sign in. Verify your backup email address to
protect your information. After entered your backup email address's code, touch Next. You can also
locate and erase your phone, and protect it from reuse if it’s lost or stolen. Even if your phone gets
wiped, your Microsoft account password will be required before anyone can use your phone.

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Text input ...................................................

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2.1 Using Onscreen Keyboard

Onscreen Keyboard settings

Touch Time & language\ Keyboard, select the keyboard you want or add new keyboards you
want to set up and a series of settings will become available for your selection.

Adjust the Onscreen Keyboard orientation

Turn the phone sideways or upright to adjust the Onscreen Keyboard orientation. You can adjust it by
changing the settings (Touch \System\ Display\ Rotation).

2.1.1 Keyboard

Touch to enter phone

number or contact.

Touch to switch between

《abc/Abc/ABC》.

Press and hold to

open settings.

Touch to enter symbol and
numeric keyboard.

Touch to add a contact from
saved Groups, Contacts or
Call history log.

Touch to enter text.

Touch to to send message.

Touch to input space.

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2.2 Text messaging

Use the text messaging feature to send and receive text (SMS) and multimedia (MMS) messages.

• Touch to view the whole message thread.

• Touch & hold to activate delete mode.

Touch to create
a new message.

Creating a text message

In message screen, touch the new message icon to create a new text/multimedia message.

When in new message screen, touch To line and insert contact name or phone number. You can also
touch to insert contact from Contacts list. Next touch the Send message line and insert text
message; to add picture, video, audio, contact or calendar to text message touch attach icon . Once
message is complete, touch to send text message to contact.

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You can edit the text you have entered.

• Touch and hold or double-tap within the text you would like to edit.

• Drag the tabs to change the highlighted selection.

• The following options will show: Copy and Paste .

• Touch the icon to go back without any action.

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Phone calls, Call history log and Contacts

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3.1 Phone .............................................................................................

3.1.1 Placing a call

You can easily place a call using Phone. Touch the Application tab from the Home screen.

Touch to send
message to

Touch to call

the previewed

number.

To make phone call, choose from the following options: enter the desired number directly into dial pad,
then touch , or directly touch the contact to place a call.

If you make an error when inputting a phone number, you can delete the incorrect digit(s) by touching .

To hang up a call, touch .

the previewed
number.

Slide to access the

History, Speed
dial and Dial
pad.

Display the
suggested
number(s).

Touch and hold to
access voicemail.

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International call

To dial an international call, long press to enter “+”, then enter the international country prefix
followed by the full phone number and finally touch .

Emergency call

If your phone has network coverage, dial the emergency number and touch to make an emergency
call. This works even without a SIM card and without typing the PIN code.

3.1.2 Answering or rejecting a call

When you receive a call:

• Touch the icon to answer;

• Touch the icon to ignore;

• Touch the icon to reject the call by sending a preset message.

To mute the ringtone volume of an incoming call, press the Volume up/down ke y.

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3.1.3 Accessing your voicemail

Your voicemail is provided by your network to avoid missing calls. It works like an answering machine
that you can consult at any time.

To access your voicemail, long press .

If you receive a voicemail, a voicemail icon appears on the Status bar.

3.1.4 During a call

To adjust the volume during a call, press the Volume up/down key.

Touch to end the current call.

Touch to activate the speaker during the current call. Touch this icon again to deactivate
the speaker.

Touch to mute the current call. Touch this icon again to unmute the call.

Touch to display the Dial pad.

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Touch to hold the current call. Touch this icon again to retrieve the call.

Touch to add a call.

Touch to record your conversation.

3.1.5 Managing multiple calls

With this phone you can handle multiple calls at the same time.

Conference calls

(1)

You can set up a conference call as follows.

• Place a call to the first participant of the conference call.

• Touch the icon .

• Then touch the icon and then touch the icon to start the conference.

• Touch to end the conference call and disconnect all callers.

3.1.6 Call settings

Touch from the Call screen, then touch Settings. The following options are available:

Dialing contacts by name

• Toggle the switch to enable matching numbers to letters in a contact's name when dialing.

Related settings

Voicemail

•Touch the box to enter your voicemail number.

(1)

Depending on your network operator.

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Calls

•Toggle the switch to enable call forwarding function.

•Toggle the switch to vibrate when my call is answered.

SIM

•Toggle the switch to enable Fixed Dialing.

• Cellular&SIM 1) Cellular data: Toggle the switch to enable data connection,

Text reply

•Toggle the switch to reply to a call with text message when you can't talk.

Dialing

•Toggle the switch to enable international assist, which will help automatically correct

some common mistakes while dialing internationally or dialing while abroad.

cellular data may be used in the background and may incur charges.
Turn it off to help avoid additional charges.

2) SIM: Touch the box to choose don't roam or roam.

3.2 People.............................................................................................

People enables quick and easy access to the contact you want to reach.

You can view and create contacts on your phone and synchronize these with SIM card.

3.2.1 Consult your Contacts

To access this feature, touch from the Home screen.

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Touch to search in Contacts

Touch name to open Quick
Contact panel.

Touch to select the current

Touch to add new contact.

contact or all contacts to

delete.

Delete a contact

To delete a contact, touch ,then mark the checkbox to select the contact you want to delete, the
icon will turn to , then touch and confirm to delete. Touch to select all contacts, then touch

and confirm to delete all contacts.

The contact you have deleted will also be removed from other applications on the phone or
web the next time you synchronize your phone.

Touch to display the contacts list option menu, following actions are enabled:

• Settings 1) Add an account.

2) Touch to change the display of the sort list and contact names.

3) Filter contact list.

4) Import contacts from your SIM card.

• Refresh Touch to refresh the contact list.

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3.2.2 Adding a contact

Touch in the contact list to create a new contact.

You are required to enter the contact's name and other contact information. By scrolling up and down
the screen, you can move from one field to another easily.

Touch to add a
photo for the
contact.

Touch to edit different names.

Touch to unfold
the other
predefined labels
of this category.

Touch to save
the contact.

Touch to enter a number.

Touch to discard this edit.

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If you want to add more information, touch Other at the bottom to add a new category.

When finished, touch to save.

To exit without saving, you can touch or touch Back key, then touch Discard to give up this edit.

3.2.3 Editing your contacts

To edit contact information, touch in the contact details screen to edit.

When finished, touch to save.

3.2.4 Importing, exporting and sharing contacts

This phone enables you to import or export contacts between your phone, SIM card and phone
storage.

From the Contacts screen, touch to open the options menu Settings, touch Import from SIM
card, to enter IMPORT SETTINGS. Save contacts to the Microsoft account, touch next, then
choose the contacts you want to import, touch import.

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You can share a single contact or contacts with others by sending the contact's vCard to them via
messaging, OneDrive and Outlook Mail.

Touch a contact you want to share, touch the icon and Share contact from the contact details
screen, and then select the application to perform this action.

3.2.5 Displaying contacts

You can configure which list of contacts, for each account, you want to display in the Contacts list.
Touch and touch Settings, then you can choose the contact list sort and name display format.

Touch and Settings to sort the list by First name or Last name as well as viewing contact
names by First name first or Last name first.

3.2.6 Accounts

Contacts, data or other information can be synchronized from multiple accounts, depending on the
applications installed on your phone.

To add an account, touch from the contacts list and touch Settings, then touch Add an account
to choose an account you want to add.

You are required to select the kind of account you are adding, like Windows, iCloud, etc.

As with other account setup, you need to enter detailed information, like username, password, etc.

You can remove an account to delete it and all associated information from the phone. Touch the
account you want to delete, touch Change mailbox sync settings, then turn off the Email button
at the bottom.

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Turn on/off the sync & Auto-sync

Touch an account to enter the account screen, mark/unmark the checkbox(s) to turn on/off the
account’s daily sync. When activated, all changes to information on the phone or online will be
automatically synchronized with each other daily.

Sync manually

You can also synchronize an account manually from the Accounts screen. Long press an account in
the list, then touch Sync.

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Messaging, Outlook Mail ...........................

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4.1 Messaging ......................................................................................

You can create, edit and receive SMS and MMS with this phone.

To access this feature, touch from the Home screen.

4.1.1 Write message

On the message list screen, touch the new message icon to write text/multimedia messages.

• Touch to view the whole message thread.

• Long press to activate delete mode.

Touch to create a new message.

For saved contacts, touch the photo to open the Quick Contact panel to communicate with
the contact. For unsaved contacts, touch the phone number on the upper left corner from the
messaging screen to add the number to your Contacts.

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Sending a text message

Enter the mobile phone number of the recipient in the To bar or touch to add recipients and touch
the Send message bar to enter the text of the message. Touch the icon to insert emoticons. When

finished, touch to send the text message.

An SMS message of more than 160 characters will be charged as several SMS.

Specific letters (accented) will also increase the size of the SMS, this may cause multiple SMS to
be sent to your recipient.

Sending a multimedia message

MMS enables you to send video clips, images, photos, animations, slides and sounds to other compatible
mobiles and e-mail addresses.

An SMS will be converted to MMS automatically when media files (image, video, audio, slides, etc.) are
attached or subject or email addresses are added.

To send a multimedia message, enter the recipient's phone number in the To bar and touch the Send
message bar to enter the text of the message. Touch the icon to attach a picture, video, audio

and so on.

When finished, touch to send the multimedia message.

Attach options:

• Photo or video Access the Gallery application or File Manager to select a photo or video as

• Camera Access the Camera to capture a new picture for attaching.

• My location Touch to attach your location map.

• Contact Enter Contacts to select a contact as an attachment.

• Voice note Touch to record what you want to say.

• Ringtone Access to select an audio file as an attachment.

an attachment.

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Touch to delete current

attachement.
Touch to save the content
to local or OneDrive.

Touch to add an attachment.

4.1.2 Manage messages

When receiving a message, an icon will appear on the status bar as a notification. Drag down the
status bar to open the Notification panel, touch the new message to open and read it. You can also
access the Messaging application and touch the message to open it.

Messages are displayed in conversational order.

Touch a message to enter the message composing screen:

• Touch to call the number;

• Touch the phone number on the upper left corner from the messaging screen to save the number to

contacts or view the contact detail if the number has been saved;

• Long press a message to show the following options: Delete, Forward, Copy.

4.1.3 Adjust message settings

You can adjust a range of message settings. From the Messaging application screen, touch and touch
Settings.

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• SMS/MMS settings Toggle the switch to enable the functions you want.

• History & sync Toggle the switch to sync messages between devices.

Other settings

• Touch to enable the function of sending feedback to the senders you've received their MMS.

• Touch to allow MMS if cellular data is off.

• Touch to enable MMS group text (carrier message rates may apply).

• Touch to enable automatically download MMS.

4.1.4 Outlook Mail ............................................................................................

To access this feature, touch from the Home screen.

An email wizard will guide you through the steps to set up an email account.

• Touch Get started.

• Touch Add account, then choose an account.

• Enter the email address and password of the account you want to set up.

• Touch Sign in at the bottom. If the account you entered is not provided by your service provider in

the phone, you will be prompted to go to the Advanced setup and touch Exchange ActiveSync
to enter Email address, Password, User name, Domain, Server, Account name. Alternatively, you can
touch Internet email to directly enter the incoming and outgoing settings for the email account
you are setting up.

• Enter the account name and display name in outgoing emails.

• To add another email account, you can touch Other account and enter the Email address and

password.

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To create and send emails

• Touch the icon from the Inbox screen.

• Enter recipient(s) email address(es) in the To field.

• After touching to add Cc&Bcc column, touch Cc&Bcc to add a copy or a blind carbon copy to

the message.

• Enter the subject and the content of the message.

• Touch to add an attachment.

• Finally, touch to send.

If you do not want to send or save the email, you can touch and then discard it.

• To add a signature to your emails, touch on the Inbox screen and select Settings, then touch

Options to enable and edit the signature.

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Calendar & Alarm clock & Calculator ....

5

5.1 Calendar .......................................................................................

Use the Calendar to keep track of important meetings, appointments, etc.

To access this function, touch from the Home screen.

Touch Get started.

Touch Add account, then touch Ready to go.

5.1.1 Multimode view

You can display the Calendar in Hour, Day and Week view. Touch the at the bottom to change your
Calendar view.

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5.1.2 To create new events

You can add new events from any Calendar view.

• Touch to access a new event edit screen.

• Fill in all required information for this new event.

• Touch the box to enter the event name.

• Touch the box to enter the location.

• Touch to select the Starts and Ends time.

• If it is a whole-day event, you can mark the checkbox to select All day.

• When finished, touch at the bottom of the screen to save.

To quickly create an event from the Week view screens, touch a target day, then touch , to create
the new event.

Important options are available by touching from the Calendar main screen:

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• Show as

• Reminder

• Repeat

Select your condition, Free, Tentative, Busy or Out of office.
Select the time period of reminder.
Select the time period of repeating.

5.1.3 To delete or edit an event

Touch to edit the event directly or touch the icon to delete.

5.2 Alarms & Clock.............................................................................

Your mobile phone has a built-in clock.

To access this function, touch from the Home screen.

5.2.1 World clock

To access this function, touch on the Alarms & Clock screen.

According to the delivery location, the system will set a default clock.

• Touch the icon to add a time zone.

5.2.2 Alarm

To set an alarm

From the Time screen, touch to enter the Alarm screen, touch to add a new alarm. The
following options will appear:

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• Alarm name Touch to set a name for the alarm.

• Repeats Touch to select the days when you want the alarm to work.

• Sound Touch to select a ringtone for the alarm.

• Snooze time Touch to set the alarm time.

When finished, touch to confirm.

Touch a currently existing alarm to enter the alarm editing screen.

Touch to delete the selected alarm.

5.2.3 Stopwatch

From the Time screen, touch to enter the Stopwatch screen.

Touch icon to activate Stopwatch.

Touch icon to deactivate Countdown.

Touch icon to restart the counting.

5.2.4 Timer

From the Time screen, touch to enter the Timer screen.

Touch to activate the timer.

Touch to halt the total and lap times. These will only restart after is touched.

Touch ,then touch to delete the record.

44

5.3 Calculator ....................................................................................

With the Calculator, you can solve many mathematical problems.
To access this function, touch from the Home screen.
There are three panels available: Standard, Scientific and Programmer.
To switch between panels, touch to select the Calculator you want.

Enter a number and the arithmetic operation to be performed, enter the second number, then touch
“=” to display the result. Touch to delete digits one by one, touch C/CE to delete all at one time.

45

Getting connected .....................................

6

To connect to the internet with this phone, you can use 4G LTE/4G/3G/2G. networks or Wi-Fi,
whichever is most convenient.

6.1 Connecting to the Internet

6.1.1 4G LTE/4G/3G/2G

The first time you turn on your phone with your SIM card inserted, it will automatically configure your
network service: 4G LTE/4G/3G/2G.

To check the network connection you are using, touch \Network & wireless\Cellular & SIM.

To activate/deactivate Data roaming

When entering a roaming area, your data connection will be turned off.

• Touch \Network & wireless\Cellular & SIM.

• Select Data roaming options to set roaming mode.

• When Data roaming is disabled, you can still perform data exchange with a Wi-Fi connection (refer

to “6.1.2 Wi-Fi”).

6.1.2 Wi-Fi

Using Wi-Fi, you can connect to the Internet when your phone is within range of a wireless network.
Wi-Fi can be used on your phone even without a SIM card inserted.

To turn Wi-Fi on and connect to a wireless network

• Touch \Network & wireless\Wi-Fi.

• Touch the switch beside Wi-Fi to turn on/off Wi-Fi.

46

• Touch Wi-Fi, the detailed information of detected Wi-Fi networks is displayed in the Wi-Fi networks

section.

• Touch a Wi-Fi network to connect to it. If the network you selected is secured, you are required to

enter a password or other credentials (you may contact the network operator for details). When
finished, touch Done.

To add a Wi-Fi network

When Wi-Fi is on, you may add new Wi-Fi networks according to your preference.

• Touch \Network & wireless\Wi-Fi.

• Touch Manage, then touch the and from the Wi-Fi screen.

• Enter the name of the network and any required network information.

• Touch Add.

When successfully connected, your phone will be connected automatically the next time you are within
range of this network.

To forget a Wi-Fi network

The following steps prevent automatic connections to networks which you no longer wish to use.

• Turn on Wi-Fi, if it’s not already on.

• In the Wi-Fi screen, long press the name of the saved network.

• Touch Disconnect in the dialog that opens.

6.2 Microsoft Edge ..............................................................................

Using Microsoft Edge, you can enjoy surfing the Web.

To access this function, touch Application icon from the Home screen.

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6.2.1 Settings

A series of settings are available for your adjustment. To access Microsoft Edge settings, touch the
key from the Microsoft Edge screen, and touch Settings.

Basics

• Website preference Select your preferred website version pattern.

• Clear browsing data Touch to choose what to clear.

• Reading view style Touch to choose reading view style.

• Reading view font size Touch to choose reading view font size.

Advanced settings

Touch to enter advanced settings.

• Privacy and services 1) Toggle the switch to agree to save passwords when browsing

• Cookies Touch to choose whether you want to block all or only third party

Other settings

• Toggle the switch to let sites save protected media licenses on my device.

• Toggle the switch to use page prediction to speed up browsing, improve reading, and make your

overall experience better.

• Toggle the switch to help protect you from malicious sites and downloads with SmartScreen Filter.

websites.

2) Toggle the switch to send Do Not Track requests.

3) Toggle the switch to show search suggestions as I type.

cookies or not.

48

6.3 Connecting to Bluetooth devices

(1)

Bluetooth is a short-range wireless communication technology that you can use to exchange data, or
connect to other Bluetooth devices for various uses.

To access this function, touch \Devices\Bluetooth, your device and other available ones will
show on the screen.

To turn on Bluetooth

• Touch \Devices\Bluetooth.

• Touch to activate/deactivate this function.

To make your phone more recognizable, you can change your phone's name which is visible to others.

• Touch \System\About.

• Touch Edit name to name your device.

• Enter a name, and touch Save.

To pair/connect your phone with a Bluetooth device

To exchange data with another device, you need to turn Bluetooth on and pair your phone with the
Bluetooth device with which you want to exchange data.

• Touch \Devices\Bluetooth.

• Touch to turn on the Bluetooth.

• Touch a Bluetooth device you want to be paired with in the list.

• If the pairing is successful, your phone connects to the device.

(1)

You are recommended to use ALCATEL Onetouch Bluetooth headsets, which have been tested and proved

compatible with your phone. You can go to www.alcatelonetouch.com for more information about the ALCATEL
Onetouch Bluetooth headset.

49

6.4 Connecting to a computer

With the USB cable, you can transfer media files and other files between your internal storage and a
computer.

To connect your phone to the computer:

To connect:

• Use the USB cable that came with your phone to connect the phone to a USB port on your

computer. You will receive a notification that the USB is connected.

• Touch \Devices\USB.

Before using MTP, make sure that the driver (Windows Media Player 11 or higher version) has
been installed.

To locate the data you have transferred or downloaded in internal storage, touch File Explorer. All
data you have downloaded is stored in File Explorer, where you can view media files (videos, photos,
music and others), rename files, install applications into your phone, etc.

6.5 Sharing your phone's mobile data connection

You can share your phone's mobile data connection with Wi-Fi or Bluetooth.

To share your phone's data connection as a portable Wi-Fi hotspot

• Touch \Network & wireless\Mobile hotspot.

• Toggle the switch of Portable Wi-Fi hotspot to activate/deactivate this function.

To rename or secure your portable hotspot

When a Portable Wi-Fi hotspot is activated, you can change the name of your phone's Wi-Fi network
(SSID) and secure its Wi-Fi network.

• Touch \Network & wireless\Mobile hotspot.

• Touch to change the network SSID or set your network name and password.

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• Touch .

6.6 Connecting to virtual private networks

Virtual private networks (VPNs) allow you to connect to the resources inside a secured local
network from outside that network. VPNs are commonly deployed by corporations, schools, and other
institutions so that their users can access local network resources when not inside that network, or
when connected to a wireless network.

To add a VPN

• Touch \Network & wireless.

• In the screen that opens, follow the instructions from your network administrator to configure each

component of the VPN settings.

• Touch Save.

The VPN is added to the list on the VPN settings screen.

To connect/disconnect VPN

To connect to a VPN:

• Touch \Network & wireless\VPN settings.

• Touch to add a VPN connection.

• In the dialog that opens, enter any requested credentials and touch Save.

To disconnect:

• Open the Notification panel and touch the resulting notification for the VPN disconnection.

To edit/delete a VPN

To edit a VPN:

• Touch \Network & wireless.

• VPNs you have added are listed; long press the VPN you want to edit.

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Store

7

Store is an online software store, where you can download and install applications and games to your
Windows Phone.

To open Store:

• Touch from the Home screen.

(1)

.....................................................

7.1 Locate the item you want to download and install

The Store home page provides several ways to find applications. It showcases applications and games
in categorized listings.

Touch the icon at the top right corner to see all your downloads.

Touch a category on Store screen to browse its contents. You can also select a subcategory if there is
any. Within each category you can select to view items sorted by Top free, New,etc.

Touch to search in Play Store.

Slide left and right to see all categories.

(1)

Depending on your country and operator.

52

7.2 Download and install

To download & install:

• Navigate to the item you want to download, and select to enter the details screen from which you

can read its description, overall rating or comments, view developer’s information, etc.

• Touch Free.

• The progress of the download will show on the details screen, touch to stop downloading the

item.

• After downloaded, touch Open to see the app.

Be especially cautious with applications that have access to many functions or to a significant
amount of your data. Once you accept, you are responsible for the results of using this item on
your phone.

To open the application you have downloaded:

• On the Store screen, touch \My library.

• Touch the installed application in the list, then touch Open.

To buy an application

On Store, some applications are labelled as free, while some of them are to be paid for before
downloading and installing.

• Touch the application you want to buy.

• Slide down to preview the functions and data the application can access on your phone if you install it.

• Touch Buy $*** to confirm.

• Enter your Microsoft account and password, then touch Sign-in.

(1)

(1)

Paid applications may not be available to users in some countries.

53

7.3 Manage your downloads

After you have downloaded and installed an application, the following further operations are available
for your selection.

View

On the Store screen, touch and My library.

Uninstall

On the Store screen, touch and Downloads and updates. Touch to delete the unfinished
download.

Updates

Touch \Downloads and updates \Check for updates, the apps will be manually updated after
checked. You can also touch Settings, toggle the switch to activate/deactivate the function of updating
apps automatically when Wi-Fi is on.

Rate and review

Open the details screen for an application, touch the stars under Rate this app to
award and input comments, touch Submit to confirm.

Report this app

You can report an inappropriate application to the Store. Open the details screen for the application,
scroll to the bottom and touch Report this app to Microsoft enter the reason and finally touch
Submit.

54

Multimedia applications ............................

8

8.1 Camera/Camcorder ....................................................................

Your mobile phone is fitted with a Camera and a Camcorder for taking photos and shooting videos.

Before using the Camera or Camcorder, be sure to remove the protective lens cover to avoid it
affecting your picture quality.

To access this function, touch All apps lower right corner of the Home screen and then touch
Camera.

Touch to view your
photo.

Touch the screen

to set a focus

Double touch then
drag or pinch/spread
two fingers together

to zoom in/out

Touch to take a picture

or record a video

To take a picture

The screen acts as the viewfinder. First, position the object or landscape in the viewfinder, touch the
screen to focus if necessary and touch the icon to take the picture which will be automatically
saved.

55

Touch to select flash mode

Touch to enter the settings

Touch to switch to Video
mode

To shoot a video

Switch Camera mode to Video mode. First, position the object or landscape in the viewfinder and touch
the icon to start recording. Touch the icon to stop recording. The video will be automatically
saved.

Further operations when viewing a picture/video you have taken

• Touch the icon on the upper right corner. to quick view the picture you taken.

• Touch the icon then Outlook Mail, Bluetooth, Facebook, Messaging, OneDrive, etc to share the

photo or video you have taken.

• Touch the icon to access the Photos to view the pictures you took.

8.1.1 Settings in framing mode

Before taking a photo/shooting a video, \Devices\Default camera. to adjust a number of settings
in framing mode.

Touch to choose a default camera app.

You can download some camera apps in Store.

Related settings

• Manage OneDrive upload

settings

• Choose whether camera can

use location info

Touch to set OneDrive upload settings.

Touch to set Location settings.

56

8.2 Photos ...........................................................................................

Gallery acts as a media player for you to view photos. In addition, a set of further operations to pictures
are available for your choice.

To access this function, touch from the Home screen.

Slide to change

Collection, Albums,

To view a picture/play a video
Pictures and videos are displayed by Collection in the Photos.

• Touch an album and all pictures or videos will spread across the screen.

• Touch the picture/video directly to view or play it.

• Slide left/right to view previous or next pictures/videos.

between

Folders.

57

Working with pictures

Photos provides a multi-select function, so that you can work with pictures/videos in batches.

You can touch one album, then slide left or right to view the pictures.

Touch a picture you want to work on, touch the icon to delete a selected one. Touch to share

selected ones. Touch to save as your favourite.

Touch the icon to create a slide show, print the photo, set as lock screen/ background/ Photo tile,
or view the File info.

Touch from full-screen picture view to access more options.

58

8.3 Groove Music ..............................................................................

Using this menu, you can play music files stored on phone storage in your phone. Music files can be
downloaded from your computer to phone using a USB cable.

To access this function, touch from the Home screen.

8.3.1 Playing music

Touch a song to play it.

Touch to switch between
front/back camera







Touch to play or pause.
Touch to toggle repeat mode: Repeating all songs, Repeating current song, Repeat is off.
Touch to shuffle all.
 Touch to access more options.

While playing songs with Music, the operation of pause, play or skip is still available even if the
screen is locked.

59

Maps .......................................................

9

9.1 Get My Location

9.1.1 Choose a data source to identify My Location

Touch \Privacy\Location and then touch the switch .

9.1.2 Open Maps and view My Location

Touch from the Home screen.

Touch the icon on the map to view My Location.

The map will then center on a blue dot surrounded by a black circle. Your actual position is within the
blue circle.

To move the map, drag it with your finger.

60

To zoom in and out of a map, pinch or spread your fingers, or you can also zoom in by double-tapping
a location on screen.

9.2 Search for a location

While viewing a map, touch search box at the top.

In the search box, enter an address, a city or a local business.

Touch and in a while your search results will appear on the map as black dots. You can touch one
to show a label.

Touch to enter the search place.

Slide down to view more information

9.3 Get driving, public transport or walking directions

9.3.1 Get suggested routes for your trip

Touch the icon , then touch the icon Directions from the Maps screen.

61

• Touch the enter bar to edit your start point by one of the following methods: entering an address

or using My Location.

• Do likewise for your end point.

• To reverse directions, touch the icon .

• Then select a transport mode: driving by car, using public transport, or walking directions.

• A couple of suggested routes will appear in a list. Touch any routes to view their respective detailed

directions.

• Touch Options to mark the dots to select the route you want.

9.4 Share a location

• Touch .

• Touch Share to share the location by OneNote or Outlook Mail.

62

10

10.1 File Explorer ................................................................................

Touch All apps at the lower right corner of the Home screen, then touch File Explorer.

File Explorer works with both external SD card(D:) and internal storage This Device.

File Explorer displays all data stored on the phone, including applications, media files downloaded

from Store or other locations; videos, pictures or audios you have captured; other data transferred via
Bluetooth, USB cable, etc.

When you download an application from PC to phone, you can locate the application using File
Explorer, but you need to go to the Store to install it..

File Explorer allows you to perform and be really efficient with the following common operations:
create new folder, move, copy, etc.

10.2 Voice Recorder ............................................................................

To access this function, touch All apps from the Home screen, then touch Voice Recorder.

Voice Recorder allows you to record voice/sound for seconds/hours.

Others ......................................................

63

10.3 FM Radio .......................................................................................

Your phone is equipped with a radio

(1)

with RDS
traditional radio with saved channels or with parallel visual information related to the radio program
on the display if you tune to stations that offer Visual Radio service.

To access this function, touch All apps from the Home screen, then touch FM Radio.

To use it, you must plug in your headset, which works as an antenna connected with your
phone.

(2)

functionality. You can use the application as a

Touch to open and view
the saved channels list.

Touch to add the current
station to favorites.

Drag to change current
frequency.

Touch to search and go

to the previous channel.

Touch to play/stop.

(1)

The quality of the radio depends on the coverage of the radio station in that particular area.

(2)

Depending on your network operator and market.

Touch to search and go to
the previous channel.

64

Available options:

• Pin to Start Touch to add the FM Radio to the Home screen.

• Settings Touch to select the region of radio.

• Switch to headset Touch to switch from the speaker to headset.

10.4 Office

To access this function, touch All apps at the lower right corner of the Home screen, you can choose
Excel, PowerPoint or Wor d.

Use Word to note down inspirations, ideas, excerpts, things to do and all those things you may want
to keep for future reference.

10.5 Other applications

(1)

............................................................................

The previous applications in this section are preinstalled on your phone. To read a brief introduction
of the preinstalled 3rd party applications, refer to the leaflet provided with the phone. You can also
download thousands of 3rd party applications by going to Store on your phone.

(1)

Application availability depends on country and operator.

65

11

To access this function, touch from the Home screen.

Settings ...............................................

11.1 Wireless & network

11.1.1 Wi-Fi

Using Wi-Fi you can now surf the Internet without using your SIM card whenever you are in range of a
wireless network. The only thing you have to do is to enter the Wi-Fi screen and configure an access
point to connect your phone to the wireless network.

For detailed instructions on using Wi-Fi, refer to “6.1.2 Wi-Fi”.

11.1.2 Wi-Fi Calling

Wi-Fi Calling can improve your coverage and allows you to make phone calls and send messages over
a Wi-Fi network (when a Wi-Fi network is available). Please check your rate plan to determine if Wi-Fi
Calling minutes count towards your cellular calling minutes or not. To use Wi-Fi Calling please use the
SIM card shipped with your device. A different SIM card may not work with the Wi-Fi Calling feature.
You must have a 911 emergency address registered with your account. Log into your account at
www.t-mobile.com. Go to your prole and click Customer Info to register your address.

Please note: Corporate accounts may require administrator assistance for 911 Address.

To enable Wi-Fi Calling

1. From the Home screen, touch

2. Touch Network & wireless\ Wi-Fi.

3. Toggle Wi-Fi Calling button to connect to Wi-Fi.

66

4. Touch Network & wireless\ Cellular & SIM\ SIM settings.

5. Toggle the button to enable IMS registration. ( When turned off, you
won't be able to text, video call or call over 4G LTE. )

To change the connection preference for Wi-Fi Calling

1. From the Home screen, touch .

2. Touch Network & wireless\ Cellular & SIM\ SIM settings.

3. Touch to select Wi-Fi calling preference Wi-Fi only, Wi-Fi preferred or Cellular preferred.

11.1.3 Bluetooth

Bluetooth allows your phone to exchange data (videos, images, music, etc.) within a small range with
another Bluetooth supported device (phone, computer, printer, headset, car kit, etc.).

For more information on Bluetooth, refer to “6.3 Connecting to Bluetooth devices”.

11.1.4 Data usage

Cellular data

If you do not need to transmit data on all mobile networks, turn off Data connection to avoid
incurring significant charges for data use on local operator mobile networks, particularly if you do not
have a mobile data agreement.

11.1.5 Network & wireless\ Airplane mode

Touch the switch of Airplane mode to simultaneously disable all wireless connections including Wi-Fi,
Bluetooth and more.

67

11.1.6 System\Phone\Default apps

Touch to set the default apps.

11.1.7 Network & wireless\ Mobile hotspot

This function allows you to share your phone's mobile data connection via USB or as a portable Wi-Fi
access point (refer to “6.5 Sharing your phone's mobile data connection”).

11.1.8 Devices\Bluetooth

This function allows you to share your phone's mobile data connection via bluetooth

• Touch \Devices\Bluetooth.

• Toggle the switch to activate/deactivate this function.

11.1.9 Network & wireless\VPN

A mobile virtual private network (mobile VPN or mVPN) provides mobile devices with access to
network resources and software applications on their home network, when they connect via other
wireless or wired networks. Mobile VPNs are used in environments where workers need to keep
application sessions open at all times, throughout the working day, as the user connects via various
wireless networks, encounters gaps in coverage, or suspends-and-resumes their devices to preserve
battery life. A conventional VPN can't survive such events because the network tunnel is disrupted,
causing applications to disconnect, time out, fail, or even the computing device itself to crash.

For more information on VPN, refer to “6.6 Connecting to virtual private networks”.

11.1.10 Network&wireless\ Cellular&SIM

Data roaming

If you don’t need to transmit data on other operators’ mobile networks, disable Data connection to
avoid incurring significant roaming charges.

68

SIM info

You can enter your SIM card name.

Highest connection speed

You can set your highest connection speed, such as LTE/4G/2G.

Internet APN

Touch to add an Internet APN.

MMS APN

Touch to add an MMS APN.

Security

Touch Use SIM PIN to enter a PIN to protect your SIM card.

11.2 Device

11.2.1 Sounds

Use the Sound settings to configure many aspects of call and notification ringtones, music, and other
audio settings.

• Ringtone Touch to set your incoming call ringtone.

• Vibrate Toggle the switch to vibrate phone for incoming calls.

• Play a sound for Mark the box to select the sound playing situation.

69

• When device is

locked

1) Touch to enable showing notifications in action center when the phone
is locked.

2) Touch to enable showing notification banners on the lock screen.

3) Touch to enable showing alarms, reminders and incoming VOIP calls on
the lock screen.

11.2.2 Display

• Brightness level Touch to set the level of brightness.

• Automatically

adjust display
brightness

• Rotation lock Touch to set whether rotate the contents of the screen or stay in portrait

• Show a dot Touch to enable showing a dot when you touch the screen.

Touch to enable automatic adjustment of the screen brightness.

view.

11.2.3 Lock screen

Screen lock

• Swipe Touch to enable slide unlock mode.

• PIN Touch to add a numeric PIN or password to unlock screen.

11.2.4 Storage

The storage bar displays the amount of internal phone storage in different colors. The available space
will be shown in grey, which shows the amount of internal phone storage used by the operating system,
its components, applications (including those you downloaded), permanent and temporary data.

70

11.2.5 Battery saver

Overview your battery level remaining.

Toggle the switch to enable Battery saver. Touch Battery saver settings to mark the checkbox
to enable the function of turning battery saver on automatically if your battery falls below 20 percent.

Touch to add an app which will be allowed to run in the background and can send and receive push
notifications, even when battery saver is on.

11.3 Personal

11.3.1 Location

On

Touch the switch to enable the use of information from Wi-Fi and mobile networks to determine
your approximate location, for use in Maps, when you search, and so on.

Location history

When location is on, the locations obtained to meet the needs of your apps and services will be stored
for a limited time on the device. Apps that have access to these stored locations will appear below.

Touch Clear to clear location history on this device.

11.3.2 Language & input

Use the Language settings to select the language for the text on your phone and for configuring the
onscreen keyboard.

Language & region

Touch to add the language and the region you want.

71

Keyboard

Touch to add more keyboards you need.

Touch More keyboard settings to set all your keyboards.

1) Mark the checkbox to show the dictation button.

2) Mark the checkbox to switch back to letters after I type an emoticon.

3) Mark the checkbox to agree to send Microsoft info about how you write to help improve typing
and writing in the future.

11.3.3 Backup

Connect to a Microsoft account

After you're connected, you'll be able to back up to OneDrive.

11.4 System

11.4.1 Date & time

Use Date & time settings to customize your preferences for how date and time are displayed.

Use 24-hour format

Turn on the button to display the time using the 24-hour clock format.

Automatic date & time

Turn on the button to use the network-provided date and time. Unmark to set all values manually.

Automatic time zone

Turn on the button to use the network-provided time zone. Unmark to set all values manually.

72

12

12.1 Phone update

To access Phone update, touch \Update & security\Phone update. If you want to update the
system, please touch Check for updates and then download updates. To install updates, your battery
is required to be charged to 40%. You also need to select a restart time of fota installation.

You should turn on data connection before searching for updates.

Making the most of your phone ...........

73

13

TCL Communication Ltd. warrants to the original retail purchaser of this wireless device that should
this product or part thereof during normal consumer usage and condition be proven to be defective
in material or workmanship that results in product failure within the first twelve (12) months from the
date of purchase as shown on your original sales receipt from an authorized sales agent. Such defect(s)
will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for
parts or labor directly related to the defect(s). Batteries, power adapters, and other accessories sold as
in box items are also warranted against defects and workmanship that results in product failure within
the first twelve (12) month period from the date of purchase. This warranty extends to products
purchased and sold within the United States.

The limited warranty for your wireless device will be voided if any of the following conditions occur:

• Non-compliance with the instructions for use or installation, or with technical and safety standards

applicable in the geographical area where your phone is used;

• Connection to any equipment not supplied or not recommended by TCL Communication Ltd.;

• Modification or repair performed by individuals not authorized by TCL Communication Ltd. or its

affiliates;

• Changes to the device operating system by the user or third party applications;

• Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or

foods, chemical products, download of files, crash, high voltage, corrosion, oxidation;

• Removal or altering of the wireless device’s event labels or serial numbers (IMEI);

• Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures

or extreme environmental conditions, sand, excess dust and any condition outside the operating
guidelines;

• Rooted devices;

• Damage as result of physical abuse regardless of cause.

12 Month Limited Warranty .................

74

There are no express warranties, whether written, oral or implied, other than this printed
limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCL
Communication Ltd. or any of its affiliates be liable for incidental or consequential damages of any
nature whatsoever, including but not limited to commercial loss, to the full extent those damages can
be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions
may not apply to you.

How to obtain Support: Contact the customer care center by calling (855-368-0829) or going to
(http://www.alcatelonetouch.us). We have placed many self-help tools that may help you to isolate
the problem and eliminate the need to send your wireless device in for service. In the case that your
wireless device is no longer covered by this limited warranty due to time or condition, you may utilize
our out of warranty repair options.

Electronic Recycling:

For more information on Electronic Recycling, please:

1) Visit ALCATEL ONETOUCH Electronic Recycling Program website at http://www.alcatelonetouch.
us/Electronic-Recycling-Program-Accessibility-and-Compliance/b/11522543011, or

2) Call ALCATEL ONETOUCH US Customer Support at 1-855-368-0829.

75

14

Before contacting the service center, you are advised to follow the instructions below:

• You are advised to fully charge ( ) the battery for optimal operation.

• Avoid storing large amounts of data in your phone as this may affect its performance.

• Use Factory data reset and the upgrade tool to perform phone formatting or software

upgrading. ALL User phone data: contacts, photos, messages and files, downloaded applications will
be lost permanently. It is strongly advised to fully backup the phone data and profile before doing
formatting and upgrading.

Carry out the following checks:

My phone is frozen or cannot be switched on

• Check the battery power level, charge for at least 20 minutes.

My phone has not responded for several minutes

• Restart your phone by pressing and holding the Power key.

My phone turns off by itself

• Check that your screen is locked when you are not using your phone, and make sure the Power

key is not mis-contacted due to unlocked screen.

• Check the battery charge level.

My phone cannot charge properly

• Make sure that your battery is not completely discharged; if the battery power is empty for a long

time, it may take around 20 minutes to display the battery charger indicator on the screen.

• Make sure charging is carried out under normal conditions (0°C (32°F) to +40°C (104°F)).

• When abroad, check that the voltage input is compatible.

My phone cannot connect to a network or “No service” is displayed

• Try connecting in another location.

• Verify the network coverage with your service provider.

• Check with your service provider that your SIM card is valid.

• Try selecting the available network(s) manually.

• Try connecting at a later time if the network is overloaded.

Troubleshooting ......................................

76

My phone cannot connect to the Internet

• Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card

or box.

• Make sure that the internet access service of your SIM card is available.

• Check your phone's Internet connecting settings.

• Make sure you are in a place with network coverage.

• Try connecting at a later time or another location.

Invalid SIM card

• Make sure the SIM card has been correctly inserted (see “Inserting or removing the SIM card”).

• Make sure the chip on your SIM card is not damaged or scratched.

• Make sure the service of your SIM card is available.

Unable to make outgoing calls

• Make sure you have dialed a valid number and have touched .

• For international calls, check the country and area codes.

• Make sure your phone is connected to a network, and the network is not overloaded or

unavailable.

• Check your subscription status with your service provider (credit, SIM card valid, etc.).

• Make sure you have not barred outgoing calls.

• Make sure that your phone is not in airplane mode.

Unable to receive incoming calls

• Make sure your phone is switched on and connected to a network (check for overloaded or

unavailable network).

• Check your subscription status with your service provider (credit, SIM card valid, etc.).

• Make sure you have not forwarded incoming calls.

• Make sure that you have not barred certain calls.

• Make sure that your phone is not in airplane mode.

The caller’s name/number does not appear when a call is received

• Check that you have subscribed to this service with your service provider.

• Your caller has concealed his/her name or number.

I cannot find my contacts

• Make sure your SIM card is not broken.

77

• Make sure your SIM card is inserted properly.

• Import all contacts stored in SIM card to phone.

The sound quality of the calls is poor

• You can adjust the volume during a call by pressing the Volume Up/Down key.

• Check the network strength .

• Make sure that the receiver, connector or speaker on your phone is clean.

I am unable to use the features described in the manual

• Check with your service provider to make sure that your subscription includes this service.

• Make sure this feature does not require an ALCATEL Onetouch accessory.

When I select a number from my contacts, the number cannot be dialed

• Make sure that you have correctly recorded the number in your file.

• Make sure that you have selected the country prefix when calling a foreign country.

I am unable to add a contact in my contacts

• Make sure that your SIM card contacts are not full; delete some files or save the files in the phone

contacts.

My callers are unable to leave messages on my voicemail

• Contact your service provider to check service availability.

I cannot access my voicemail

• Make sure your service provider's voicemail number is correctly entered in "Voicemail number".

• Try later if the network is busy.

I am unable to send and receive MMS

• Check your phone memory availability as it might be full.

• Contact your service provider to check service availability and check MMS parameters.

• Verify the server center number or your MMS profile with your service provider.

• The server center may be swamped, try again later.

SIM card PIN locked

• Contact your service provider to obtain the PUK code (Personal Unblocking Key).

I am unable to connect my phone to my computer

• Check that your USB driver is installed properly.

• Check that you have marked the checkbox of USB debugging in USB connection options.

78

• Make sure that you’re using the right cable from the box.

I am unable to download new files

• Make sure there is sufficient phone memory for your download.

• Check your subscription status with your service provider.

The phone cannot be detected by others via Bluetooth

• Make sure that Bluetooth is turned on and your phone is visible to other users .

• Make sure that the two phones are within Bluetooth’s detection range.

How to make your battery last longer

• Make sure you follow the complete charge time (minimum 2.5 hours).

• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes

after removing the charger to obtain an exact indication.

• Switch on the backlight upon request.

• Extend the email auto-check interval for as long as possible.

• Update news and weather information on manual demand, or increase their auto-check interval.

• Exit background-running applications if they are not being used for a long time.

• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.

The phone will become warm following prolonged calls, game playing, internet surfing
or running other complex applications.

• This heating is a normal consequence of the CPU handling excessive data. Ending above actions will

make your phone return to normal temperatures.

79

Safety and Use. .................................................

We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability
for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it
receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commissions
(FCC) adopted RF exposure guidelines with safety levels for handheld wireless phones. Those guidelines are
consistent with the safety standards previously set by both U.S.
and international sta ndards bodies:

Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For
example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry
reviewed the available body of research to develop the ANSI Standard (C951).
The d esign of your phone complies with the FCC guidelines (and those standards).

1: American National Standards Institute.
2: National Council on Radiation Protection and Measurements.
3: International Commission on Nonionizing Radiation Protection.

ANTENNA SAFETY

Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments
could impair call quality, damage the phone, or result in violation of FCC regulations. Please contact your local dealer
for replacement antenna.

Do not use the phone with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn
may result. Please contact your local dealer for replacement antenna.

DRIVING SAFETY

Talking on the phone while driving is extremely dangerous and is illegal in some states. Remember, safety comes first.
Check the laws and regulations on the use of phones in the areas where you drive. Always obey them. Also, if using
your phone while driving, please:

• Give full attention to driving. Driving safely is your first responsibility.

• Use hands-free operation, if available.

• Pull off the road and park before making or answering a call, if driving conditions so require.

If you must use the phone while driving, please use one-touch, speed dialing, and auto answer modes.
An airbag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment,
in the area over the airbag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed
and the air bag inflates, serious injury could result.
WARNING: Failure to follow these instructions may lead to serious personal injury and possible property damage.

ANSI C95.1 (1992) *
NCRP Report 86 (1986) *
ICNIRP (1996) *

80

ELECTRONIC DEVICES

Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives
and also sends out radio frequency (RF) signals. Most modern electronic equipment is shielded from RF energy.
However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.
Therefore, use of your phone must be restricted in certain situations.

PACEMAKERS

The Health Industry Manufacturers Association recommends that a minimum separation of six (6”) inches be
maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker.
These recommendations are consistent with the independent research by and recommendations of Wireless
Technology Research. Persons with pacemakers:

• ALWAYS keep the phone more than six inches from your pacemaker when the phone is turned on.

• Do not carry the phone in a breast pocket.

• Use the ear opposite the pacemaker to minimize the potential for interference.

• If you have any reason to suspect that interference is taking place, turn your phone OFF immediately.

HEARING AIDS

Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want
to consult your service provider (or call the customer service line to discuss alternatives).

OTHER MEDICAL DEVICES

If you use any other personal medical device, consult the manufacturer of your device to determine if they are
adequately shielded from external RF energy.
Your physician may be able to assist you in obtaining this information. Turn your phone OFF in healthcare facilities
when any regulations posted in these areas instruct you to do so. Hospitals or healthcare facilities may be using
equipment that could be sensitive to external RF energy.

VEHICLES

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check
with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any
equipment that has been added to your vehicle.

POSTED FACILITIES

Turn your phone OFF where posted notices so require.

OTHER SAFETY GUIDELINES
AIRCRAFT

FCC regulations prohibit using your phone while in the air. Turn your phone OFF before boarding an aircraft. Always
request and obtain prior consent and approval of an authorized airline representative before using your phone aboard
an aircraft.
Always follow the instructions of the airline representative whenever using your phone aboard an aircraft, to prevent
any possible interference with airborne electronic equipment.

81

BLASTING AREAS

To avoid interfering with blasting operations, turn your phone OFF when in a “blasting area” or in areas posted: “Turn
off two-way radio.” Obey all signs and instructions.

POTENTIALLY EXPLOSIVE ATMOSPHERES

Turn your phone OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions.
Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such
as gas stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum
gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal
powders; and any other area where you would normally be advised to turn off your vehicle’s engine.

PRECAUTIONS

Your Handheld Portable Telephone is a high quality piece of equipment. Before operating, read all instructions and
cautionary markings on (1) USB AC Adapter (2) Battery.
Failure to follow the directions below could result in serious bodily injury and/or property damage due to battery
liquid leakage, fire or rupture.

• DO NOT use this equipment in an extreme environment where high temperature or high humidity exists.

• DO NOT abuse the equipment. Avoid striking, shaking or shocking. When not using, lay down the unit to avoid

possible damage due to instability.

• DO NOT expose this equipment to rain or spilled beverages.

• DO NOT use unauthorized accessories.

• DO NOT disassemble the phone or its accessories. If service or repair is required, return unit to an authorized

cellular service center. If unit is disassembled, the risk of electric shock or fire may result.

• DO NOT short-circuit the battery terminals with metal items etc.

SAFETY INFORMATION FOR FCC RF EXPOSURE

WARNING! READ THIS INFORMATION BEFORE USING

CAUTIONS

In August 1996 the Federal Communications Commission (FCC) of the United States with its action in Report and
Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency electromagnetic
energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set
by both U.S. and international standards bodies.
The design of this phone complies with the FCC guidelines and these international standards.

BODY-WORN OPERATION

This device was tested for typical body-worn operations with the back of the phone kept 1 cm. from the body. To
maintain compliance requirements, use only belt-clips, holsters or similar accessories that maintain a 1 cm separation
distance between the user's Body and the back of the phone, including the antenna.
The use of belt-clips, holsters and similar accessories should not contain metallic components in its assembly. The use of
accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided.
For more information about RF exposure, please visit the FCC website at http://www.fcc.gov

82

SAR INFORMATION

THIS MODEL PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission
limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S.
Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that were developed by independent scientific organizations
through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin
designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. * Tests for SAR are conducted with the phone transmitting at
its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified
power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because
the phone is designed to operate at multiple power levels so as to use only the power required to reach the network.
In general, the closer you are to a wireless base station antenna, the lower the power output.
Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not
exceed the limit established by the government adopted requirement for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest
SAR value for this model phone when tested for use at the ear is 1.26 W/Kg and when worn on the body is 1.25
W/Kg. (Body-worn measurements differ among phone models, depending upon available accessories and FCC
requirements). While there may be differences between the SAR levels of various cellphones and at various positions,
they all meet the government requirement for RF exposure.
For body-worn operation, the cellphone meets FCC RF exposure guidelines provided that it is used with a non­metallic accessory with the handset at least 10 mm from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of
http://www.fcc.gov/oet/ea after searching on JYCBLADE.
Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry
Association (CTIA) web-site at http://www.ctia.org.
* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged
over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the
public and to account for any variations in measurements.

For this device, the highest reported SAR value for usage near the body is:

Maximum SAR for this model and conditions under which it was recorded

Onetouch 5055W(Body-worn)

1.25 W/Kg

83

HEARING AID COMPATIBILITY (HAC) FOR WIRELESS
TELECOMMUNICATIONS DEVICES
OUR COMMITMENT

We believe that all of our customers should be able to enjoy the benefits of digital wireless technologies. We are
committed to providing a selection of compatible devices for our customers who wear hearing aids.

THIS PHONE HAS A HAC RATING OF M4/T4. Reference ANSI C63.19-2011
FCC ID: 2ACCJA008

WHAT IS HEARING AID COMPATIBILITY?

The Federal Communications Commission has implemented rules and a rating system designed to enable people who
wear hearing aids to more effectively use these wireless telecommunications devices. The standard for compatibility of
digital wireless phones with hearing aids is set forth in American National Standard Institute (ANSI) standard C63.19.
There are two sets of ANSI standards with ratings from one to four (four being the best rating): an “M” rating for
reduced interference making it easier to hear conversations on the phone when using the hearing aid microphone,
and a “T” rating that enables the phone to be used with hearing aids operating in the telecoil mode thus reducing
unwanted background noise.

HOW WILL I KNOW WHICH WIRELESS PHONES ARE HEARING AID COMPATIBLE?

The Hearing Aid Compatibility rating is displayed on the wireless phone box.
A phone is considered Hearing Aid Compatible for acoustic coupling (microphone mode) if it has an “M3” or “M4”
rating. A digital wireless phone is considered Hearing Aid Compatible for inductive coupling (telecoil mode) if it has
a “T3” or “T4” rating.
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses.
However, there may be some newer wireless technologies used in this phone that have not been tested yet for use
with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using
your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider
about its return and exchange policies and for information on hearing aid compatibility.

HOW WILL I KNOW IF MY HEARING AID WILL WORK WITH A PARTICULAR
DIGITAL WIRELESS PHONE?

You’ll want to try a number of wireless phones so that you can decide which works the best with your hearing aids.
You may also want to talk with your hearing aid professional about the extent to which your hearing aids are immune
to interference, if they have wireless phone shielding, and whether your hearing aid has a HAC rating.

FOR MORE INFORMATION ABOUT HEARING AIDS AND DIGITAL WIRELESS
PHONE

• FCC Hearing Aid Compatibility and Volume Control – http://www.fcc.gov/cgb/dro/hearing.html

• Hearing Loss Association of America – http://www.hearingloss.org/learn/cellphonetech.asp

• CTIA – http://www.accesswireless.org/Disability-Categories/Hearing.aspx

• Gallaudet University, RERC – http://tap.gallaudet.edu/voice

84

FDA CONSUMER UPDATE
U.S. FOOD AND DRUG ADMINISTRATION - CENTER FOR DEVICES AND
RADIOLOGICAL
HEALTH CONSUMER UPDATE ON WIRELESS PHONES

1. Do wireless phones pose a health hazard?

The available scientific evidence does not show that any health problems are associated with using wireless
phones. There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of
radiofrequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in
the idle mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that
does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have
not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings
have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing
those studies, or in determining the reasons for inconsistent results.

2. What is FDA’s role concerning the safety of wireless phones?

Under the law, FDA does not review the safety of radiation-emitting consumer products such as wireless phones
before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take
action if wireless phones are shown to emit radiofrequency energy (RF) at a level that is hazardous to the user. In
such a case, FDA could require the manufacturers
of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard
no longer exists. Although the existing scientific data do not justify FDA regulatory actions, FDA has urged the wireless
phone industry to take a number of steps, including the following:

• Support needed research into possible biological effects of RF of the type emitted by wireless phones;

• Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device

function;

and

• Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless

phone use on human health.
FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of
RF safety to ensure coordinated efforts at the federal level. The following agencies
belong to this working group:

• National Institute for Occupational Safety and Health

• Environmental Protection Agency

• Federal Communications Commission

• Occupational Safety and Health Administration

• National Telecommunications and Information Administration

The National Institutes of Health participates in some inter-agency working group activities, as well. FDA shares
regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that
are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA

85

and other health agencies for safety questions about wireless phones. FCC also regulates the base stations that the
wireless phone networks rely upon. While these base stations operate at higher power than do the wireless phones
themselves, the RF exposures that people get from these base stations are typically thousands of times lower than
those they can get from wireless phones. Base stations are thus not the subject of the safety questions discussed in
this document.

3. What kinds of phones are the subject of this update?

The term “wireless phone” refers here to hand-held wireless phones with built-in antennas, often called “cell,”
“mobile,” or “PCS” phones. These types of wireless phones can expose the user to measurable radiofrequency energy
(RF) because of the short distance between the phone and the user's head. These RF exposures are limited by Federal
Communications Commission safety guidelines that were developed with the advice of FDA and other federal health
and safety agencies. When the phone is located at greater distances from the user, the exposure to RF is drastically
lower because a person’s RF exposure decreases rapidly with increasing distance from the source. The so-called
“cordless phones,” which have a base unit connected to the telephone wiring in a house, typically operate at far lower
power levels, and thus produce RF exposures far below the FCC safety limits.

4. What are the results of the research done already?

The research done thus far has produced conflicting results, and many studies have suffered from flaws in
their research methods. Animal experiments investigating the effects of radiofrequency energy (RF) exposures
characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories.
A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in
laboratory animals. However, many of the studies that showed increased tumor development used animals that had
been genetically engineered or treated with cancer-causing chemicals so as to be predisposed to develop cancer in the
absence of RF exposure. Other studies exposed the animals to RF for up to 22 hours per day. These conditions are not
similar to the conditions under which people use wireless phones, so we don’t know with certainty what the results
of such studies mean for human health. Three large epidemiology studies have been published since December 2000.
Between them, the studies investigated any possible association between the use of wireless phones and primary brain
cancer, glioma, meningioma, or acoustic neu-roma, tumors of the brain or salivary gland, leukemia, or other cancers.
None of the studies demonstrated the existence of any harmful health effects from wireless phone RF exposures.
However, none of the studies can answer questions about long-term exposures, since the average period of phone
use in these studies was around three years.

5. What research is needed to decide whether RF exposure from wireless phones poses a health risk?

A combination of laboratory studies and epidemiological studies of people actually using wireless phones would
provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years.
However, very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one
exists. Epidemiological studies can provide data that is directly applicable to human populations, but 10 or more years’
follow-up may be needed to provide answers about some health effects, such as cancer. This is because the interval
between the time of exposure to a cancer-causing agent and the time tumors develop - if they do -may be many,
many years. The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure
during day-to-day use of wireless phones. Many factors affect this measurement, such as the angle at which the phone
is held, or which model of phone is used.

86

6. What is FDA doing to find out more about the possible health effects of wireless phone RF?

FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to
ensure that high priority animal studies are conducted to address important questions about the effects of exposure
to radiofrequency energy (RF). FDA has been a leading participant in the World Health Organization International
Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the
development of a detailed agenda of research needs that has driven the establishment of new research programs
around the world. The Project has also helped develop a series of public information documents on EMF issues.
FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal Cooperative Research and
Development Agreement (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight,
obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted
through contracts to independent investigators. The initial research will include both laboratory studies and studies of
wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context
of the latest research developments around the world.

7. How can I find out how much radiofrequency energy exposure I can get by using my wireless phone?

All phones sold in the United States must comply with Federal Communications Commission (FCC) guidelines that
limit radiofrequency energy (RF) exposures. FCC established these guidelines in consultation with FDA and the
other federal health and safety agencies. The FCC limit for RF exposure from wireless telephones is set at a Specific
Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is consistent with the safety standards
developed by the Institute of Electrical and Electronic Engineering (IEEE) and the National Council on Radiation
Protection and Measurement. The exposure limit takes into consideration the body’s ability to remove heat from the
tissues that absorb energy from the wireless phone and is set well below levels known to have effects. Manufacturers
of wireless phones must report the RF exposure level for each model of phone to the FCC. The FCC website (http://
www.fda.gov (under “c” in the subject index, select Cell Phones > Research)) gives directions for locating the FCC
identification number on your phone so you can find your phone’s RF exposure level in the online listing.

8. What has FDA done to measure the radiofrequency energy coming from wireless phones?

The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical standard for measuring the
radiofrequency energy (RF) exposure from wireless phones and other wireless handsets with the participation
and leadership of FDA scientists and engineers. The standard, “Recommended Practice for Determining the Spatial­Peak Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications Devices: Experimental
Techniques,” sets forth the first consistent test methodology for measuring the rate at which RF is deposited in the
heads of wireless phone users. The test method uses a tissue-simulating model of the human head. Standardized SAR
test methodology is expected to greatly improve the consistency of measurements made at different laboratories on
the same phone. SAR is the measurement of the amount of energy absorbed in tissue, either by the whole body or a
small part of the body. It is measured in watts/kg (or milliwatts/g) of matter. This measurement is used to determine
whether a wireless phone complies with safety guidelines.

9. What steps can I take to reduce my exposure to radiofrequency energy from my wireless phone?

If there is a risk from these products—and at this point we do not know that there is—it is probably very small. But if
you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to
radiofrequency energy (RF). Since time is a key factor in how much exposure a person receives, reducing the amount

87

of time spent using a wireless phone will reduce RF exposure.

• If you must conduct extended conversations by wireless phone every day, you could place more distance between

your body and the source of the RF, since the exposure level drops off dramatically with distance.
For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone
connected to a remote antenna. Again, the scientific data do not demonstrate that wireless phones are harmful. But
if you are concerned about the RF exposure from these products, you can use measures like those described above
to reduce your RF exposure from wireless phone use.

10. What about children using wireless phones?

The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you
want to take steps to lower exposure to radiofrequency energy (RF), the measures described above would apply to
children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance
between the user and the RF source will reduce RF exposure. Some groups sponsored by other national governments
have advised that children be discouraged from using wireless phones at all. For example, the government in the
United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no
evidence exists that using a wireless phone causes brain tumors or other ill effects. Their recommendation to limit
wireless phone use by children was strictly precautionary; it was not based on scientific evidence that any health
hazard exists.

11. What about wireless phone interference with medical equipment?

Radiofrequency energy (RF) from wireless phones can interact with some electronic devices. For this reason,
FDA helped develop a detailed test method to measure electromagnetic interference (EMI) of implanted cardiac
pacemakers and defibrillators from wireless telephones. This test method is now part of a standard sponsored by the
Association for the Advancement of Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical
device manufacturers, and many other groups, was completed in late 2000. This standard will allow manufacturers
to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI. FDA has tested hearing aids
for interference from handheld wireless phones and helped develop a voluntary standard sponsored by the Institute
of Electrical and Electronic Engineers (IEEE). This standard specifies test methods and performance requirements for
hearing aids and wireless phones so that that no interference occurs when a person uses a “compatible” phone and a
“compatible” hearing aid at the same time. This standard was approved by the IEEE in 2000. FDA continues to monitor
the use of wireless phones for possible interactions with other medical devices. Should harmful interference be found
to occur, FDA will conduct testing to assess the interference and work to resolve the problem.

12. Where can I find additional information?

For additional information, please refer to the following resources:

• FDA web page on wireless phones (http://www.fda.gov/Radiation-EmittingProducts/

RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/CellPhones/default.htm)

• Federal Communications Commission (FCC) RF Safety Program (http://www.fcc.gov/oet/rfsafety)

• International Commission on Non-Ionizing Radiation Protection (http://www.icnirp.de)

• World Health Organization (WHO) International EMF Project (http://www.who.int/peh-emf/en/)

• National Radiological Protection Board (UK) (http://www.hpa.org.uk/radiation/)

88

AVOID POTENTIAL HEARING LOSS

Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some
scientific research suggests that using portable audio devices, such as portable music players and cellular telephones,
at high volume settings for long durations may lead to permanent noise-induced hearing loss. This includes the use
of headphones (including headsets, earbuds and Bluetooth® or other wireless devices). Exposure to very loud sound
has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound and distorted
hearing. Individual susceptibility to noise-induced hearing loss and other potential hearing problems varies.
The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device,
the device settings and the headphones. You should follow some commonsense recommendations when using any
portable audio device:

• Set the volume in a quiet environment and select the lowest volume at which you can hear adequately.

• When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person

sitting next to you can hear what you are listening to.

• Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a

noisy environment, use noise-cancelling headphones to block out background environmental noise.

• Limit the amount of time you listen. As the volume increases, less time is required before your hearing could be

affected.

• Avoid using headphones after exposure to extremely loud noises, such as concerts, that might cause temporary

hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal.

• Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech

or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and

consult your doctor.

YOU CAN OBTAIN ADDITIONAL INFORMATION ON THIS SUBJECT FROM THE
FOLLOWING SOURCES:

AMERICA ACADEMY OF AUDIOLOGY

11730 Plaza American Drive, Suite 300
Reston, VA 20190
Voice: 800-AAA-2336
Email: [e-mail]
Internet: http://www.audiology.org

NATIONAL INSTITUTE ON DEAFNESS AND OTHER COMMUNICATION
DISORDERS
NATIONAL INSTITUTES OF HEALTH:

31 Center Drive, MSC 2320
Bethesda, MD USA 20892-2320
Voice: [phone]
Email: [e-mail]
Internet: http://www.nidcd.nih.gov/health/hearing

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CENTERS FOR DISEASE CONTROL AND PREVENTION

1600 Clifton Rd. Atlanta, GA 30333, USA
Voice: 800-CDC-INFO (800-232-4636)
Internet: http://www.cdc.gov/niosh/topics/noise/default.html

FCC COMPLIANCE INFORMATION

This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received. Including interference that may cause undesired operation.

INFORMATION TO THE USER

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful Interference to radio communications. However,
there is no guarantee that interference will not occur in a particular Installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet of a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for assistance.

CAUTION: Changes or modification not expressly approved by the party responsible for compliance could void the
users authority to operate the equipment. Connecting of peripherals requires the use of grounded shielded signal
cables.

INFORMATION ABOUT SAFEGUARDING HANDSETS

We encourage customers to take appropriate measures to secure their handsets and invite them to take advantage
of the features available on this handset to help secure it from theft and/or other unauthorized access and use. This
handset has a locking function (e.g., user-defined codes or patterns) that can serve as a first line of defense against
unauthorized use or access to stored information. Your service provider may also offer remote locking and wiping
capabilities as an additional service against theft, contact your service provider for availability of this service.

Mobile Security: Capable phone required; technical limitations may prevent certain features (e.g., LOCK) from working
on certain phones.Enabling the location history features of Mobile Security can cause your phone’s battery life to
diminish more quickly. Device must be powered on, have text messaging capability, and be within the T-Mobile coverage
area for Mobile Security features to function. Data usage applies for download and use of Mobile Security. As with
other software, Mobile Security may be disabled or uninstalled by other applications, software, devices or hacking.
In this event the protective features of Mobile Security may not function properly. In addition, even though installed,
Mobile Security may not function properly due to other prior installed software on your device.

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LICENSES

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks
by TCL Communication Ltd. and its affiliates is under license. Other trademarks and trade names are
those of their respective owners.

Onetouch 5055W Bluetooth® Declaration ID D028639

The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.

Windows, the Windows logo, Maps, Outlook Mail, Store are trademarks of Windows Inc.
You have purchased a product which uses the open source (http://opensource.org/) programs mtd, msdosfs, netfilter/
iptables and initrd in object code and other open source programs licensed under the GNU General Public License
and Apache License. We will provide you with a complete copy of the corresponding source codes upon request
within a period of three years from the distribution of the product by TCL.

You may download the source codes from http:// sourceforge.net/projects/alcatel/files/. The provision of the source
code is free of charge from internet.

For more information on using this phone or to view frequently asked questions, please visit www.alcatelonetouch.com.

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CJA35HQALAAA

2

Introducción ......................................................

Gracias por comprar el modelo 5055W de ALCATEL ONETOUCH Fierce XL. El 5055W viene
equipado con muchas de las características y funciones que usted desea y necesita.

Pantalla de inicio

• Una cómoda vista general de los atajos de aplicaciones.

• Atajo desde el menú para acceder rápidamente a las opciones y aplicaciones.

Aplicaciones multimedia eficaces

• Música y radio

• Video y streaming

Bluetooth

Con Bluetooth BT4.1, que soporta perfiles HFP 1.6 profiles, podrá disfrutar conversaciones con manos
libres.

®

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Tabla de contenidos

Información general .......................................................................................................... 5

1 Su celular ..................................................................................................................... 6

1.1 Teclas y conectores ............................................................................................................................................. 6

1.2 Puesta en marcha ................................................................................................................................................. 9

1.3 Pantalla de inicio .................................................................................................................................................12

1.4 Menú de aplicaciones y widgets ......................................................................................................................19

1.5 Proteja su teléfono. ............................................................................................................................................20

1.6 Encontrar mi teléfono .......................................................................................................................................22

2 Introducción de texto ............................................................................................... 23

2.1 Uso del teclado en pantalla .............................................................................................................................23

2.2 Mensajes de texto ..............................................................................................................................................24

3 Llamadas de teléfono, registro del historial de llamadas y Contactos ............... 26

3.1 Teléfono ................................................................................................................................................................26

3.2 Contactos.............................................................................................................................................................30

4 Mensajes, correo de Outlook ................................................................................... 36

4.1 Mensajes ...............................................................................................................................................................36

5 Calendario, alarma y calculadora ............................................................................ 41

5.1 Calendario ............................................................................................................................................................41

5.2 Alarmas y reloj ....................................................................................................................................................42

5.3 Calculadora ..........................................................................................................................................................45

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6 Cómo conectarse ...................................................................................................... 46

6.1 Conexión a Internet ..........................................................................................................................................46

6.2 Microsoft Edge ....................................................................................................................................................47

6.3 Conexión a dispositivos Bluetooth ................................................................................................................49

6.4 Conexión a una computadora ........................................................................................................................50

6.5 Compartir la conexión de datos móviles del teléfono .............................................................................50

6.6 Conexión a redes privadas virtuales .............................................................................................................51

7 Tienda ........................................................................................................................ 52

7.1 Buscar el elemento que desea descargar e instalar ...................................................................................52

7.2 Descarga e instalación .......................................................................................................................................53

7.3 Gestión de las descargas ..................................................................................................................................54

8 Aplicaciones multimedia .......................................................................................... 55

8.1 Cámara/videocámara .........................................................................................................................................55

8.2 Fotos .....................................................................................................................................................................57

8.3 Groove Music ......................................................................................................................................................59

9 Mapas.......................................................................................................................... 60

9.1 Búsqueda de mi ubicación ................................................................................................................................60

9.2 Búsqueda de una ubicación ..............................................................................................................................61

9.3 Búsqueda de indicaciones para desplazarse conduciendo, en transportes públicos o a pie ............61

9.4 Compartir una ubicación .................................................................................................................................62

10 Otros .......................................................................................................................... 63

10.1 Explorador de archivos .....................................................................................................................................63

10.2 Grabadora de voz ..............................................................................................................................................63

10.3 Radio .....................................................................................................................................................................64

10.4 Office .....................................................................................................................................................................65

10.5 Otras aplicaciones ..............................................................................................................................................65

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11 Ajustes ........................................................................................................................ 66

11.1 Conexiones inalámbricas y redes ...................................................................................................................66

11.2 Dispositivo ...........................................................................................................................................................69

11.3 Personal ................................................................................................................................................................71

11.4 Sistema ..................................................................................................................................................................73

12 Disfrute al máximo su teléfono ............................................................................... 74

12.1 Actualización del teléfono ................................................................................................................................74

13 Garantía Limitada a 12 Meses ................................................................................. 75

14 Problemas y soluciones ............................................................................................ 77

Precauciones de uso......................................... ............................................................... 82

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Información general .........................................

Su teléfono ALCATEL Onetouch 5055W es un transceptor diseñado para operar en redes GSM/
GPRS/2G/3G/4G en cuatribanda o 850/900/1800/1900 MHz o UMTS en tribanda (2/4/5) y LTE FDD
B2/4/12.

Este producto respeta el límite SAR nacional aplicable de 1,6 W/kg. Los
valores máximos específicos de SAR se pueden consultar en la sección
INFORMACIÓN SAR De este manual de usuario.

www.sar-tick.com

Al transportar el producto o al utilizarlo llevándolo sobre el cuerpo, utilice
un accesorio aprobado, tal como una funda. De lo contrario, manténgalo a
una distancia de 10 mm del cuerpo para asegurarse de que cumple con los
requisitos de la exposición a RF. Tenga en cuenta que el producto puede emitir
radiación aunque no esté realizando una llamada.

5