Alcatel-Lucent 300 User Manual 3

Alcatel-Lucent 400 DECT Handset Alcatel-Lucent 300 DECT Handset

Alcatel-Lucent OmniPCX Office Communication Server

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User manual

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Thank you for choosing the Alcatel-Lucent 300 DECT Handset or Alcatel-Lucent 400 DECT Handset: this is a reliable telephone designed to make life easier.

To find out the essential functions of the Alcatel-Lucent 300 or 400 DECT Handset, we suggest that you read carefully the first chapters of this guide.

The availability of certain functions described in this guide may depend on the version or configuration of your system. If in doubt, consult the person responsible for your system.

Contents

Precautions for use . . . . . . . . . . . . . . . . . . . . . . p.8

Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . p.10

Display and corresponding icons . . . . . . . . . . . p.12

1.1 Status icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12

1.2 MENU icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13

1.3 Call icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14

1.4 How to read this guide. . . . . . . . . . . . . . . . . . . . . . . . . . p.15

Getting started. . . . . . . . . . . . . . . . . . . . . . . . . . p.16

2.1 Installing the battery in the telephone . . . . . . . . . . . . . . p.16

2.2 Charging your telephone battery . . . . . . . . . . . . . . . . . . p.17

2.3 Switching on your telephone . . . . . . . . . . . . . . . . . . . . . p.18

2.4 Accessing the MENU and navigating . . . . . . . . . . . . . . . p.18

Using your telephone . . . . . . . . . . . . . . . . . . . . p.19

3.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

3.2 Calling from your personal directory . . . . . . . . . . . . . . p.19

3.3 Calling your correspondent by name

(company directory) . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20

3.4 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20

3.5 Redialling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21

3.6 Requesting automatic callback if internal number is

busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21

3.7 During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22

During a conversation . . . . . . . . . . . . . . . . . . . . p.24

4.1 Make a second call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

4.2 Receiving a second call . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

4.3 Switching between two calls (Broker call). . . . . . . . . . . p.25

4.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25

4.5 Transfer a call to the voice mailbox of an absent party p.26

4.6 Three-way conference with internal and/or external

correspondents (conference) . . . . . . . . . . . . . . . . . . . . . p.26

4.7 Placing an outside call on hold (parking) . . . . . . . . . . . . p.27

4.8 Store a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.28

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Contents

Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.29

5.1 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . p.29

5.2 Call pick-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.29

5.3 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.30

5.4 Diverting hunting group calls . . . . . . . . . . . . . . . . . . . . . p.30

5.5 Sending a written message to an internal correspondent p.31

5.6 Send a voice message copy. . . . . . . . . . . . . . . . . . . . . . . p.32

5.7 Sending a recorded message to a number / a

distribution list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.33

5.8 Modify the automated attendant welcome message

remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.35

Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . p.36

6.1 Selecting calls to be diverted . . . . . . . . . . . . . . . . . . . . . p.36

6.2 Diverting calls to your voice mailbox . . . . . . . . . . . . . . p.36

6.3 Consulting your voice mailbox. . . . . . . . . . . . . . . . . . . . p.37

6.4 Activating/deactivating the personal assistant . . . . . . . . p.38

6.5 Personal assistant : reaching you with one number only p.38

6.6 Diverting calls to another number

(immediate diversion). . . . . . . . . . . . . . . . . . . . . . . . . . . p.40

6.7 Different types of diversions . . . . . . . . . . . . . . . . . . . . . p.40

6.8 Cancelling all diversions . . . . . . . . . . . . . . . . . . . . . . . . . p.41

6.9 Consulting messages left while you were away. . . . . . . p.41

Contents

Programming your telephone . . . . . . . . . . . . . p.42

7.1 Initializing your voice mailbox . . . . . . . . . . . . . . . . . . . . p.42

7.2 Customising your voice greeting . . . . . . . . . . . . . . . . . . p.42

7.3 Modifying your personal code . . . . . . . . . . . . . . . . . . . . p.43

7.4 Adjusting the audio functions . . . . . . . . . . . . . . . . . . . . . p.44

7.5 Activating headset mode . . . . . . . . . . . . . . . . . . . . . . . . p.46

7.6 Adjusting your telephone functions . . . . . . . . . . . . . . . . p.47

7.7 Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . p.47

7.8 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.48

7.9 Programming your personal directory. . . . . . . . . . . . . . p.48

7.10 Modifying a card in the personal directory . . . . . . . . . . p.49

7.11 Programming an appointment reminder . . . . . . . . . . . . p.49

7.12 Identify the terminal you are on. . . . . . . . . . . . . . . . . . . p.50

7.13 Locking your telephone . . . . . . . . . . . . . . . . . . . . . . . . . p.50

Using the telephone in GAP mode . . . . . . . . . p.51

8.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.51

8.2 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.51

8.3 Calling from your personal directory . . . . . . . . . . . . . . p.51

8.4 Redialling the last number dialled (redial) . . . . . . . . . . . p.52

8.5 Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . p.52

8.6 Sending a calibrated cut-off . . . . . . . . . . . . . . . . . . . . . . p.52

8.7 Programming your personal directory. . . . . . . . . . . . . . p.52

8.8 Modifying a name or number . . . . . . . . . . . . . . . . . . . . . p.53

8.9 Deleting a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.53

8.10 Customizing and adjusting your telephone . . . . . . . . . . p.54

8.11 Adjusting your telephone functions . . . . . . . . . . . . . . . . p.55

Registering the telephone . . . . . . . . . . . . . . . . . p.56

9.1 Registering the telephone on a system for the first

time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.56

9.2 Registering the telephone on other systems . . . . . . . . . p.58

Contents

10.

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.61

10.1 Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.61

10.2 Characteristics of the mains power adapter . . . . . . . . . p.62

10.3 Presentation of the battery pack . . . . . . . . . . . . . . . . . . p.62

10.4 Headphone / external microphone . . . . . . . . . . . . . . . . p.62

10.5 Cleaning your telephone . . . . . . . . . . . . . . . . . . . . . . . . p.63

10.6 Transporting and protecting your telephone . . . . . . . . p.63

11.

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.64

Declaration of compliance . . . . . . . . . . . . . . . . p.65

Precautions for use

Coverage area

The DECT functions provided by your Alcatel-Lucent system allow user mobility management via DECT cordless telephones. Radio coverage of the Alcatel-Lucent system is ensured by a network of radio terminals. The coverage area of a radio terminal is called a cell.

• Mobility:

A user can make or receive calls in any cell.

• Radio transfer:

This function enables the user to move during a conversation and go from one cell to another. The transfer takes place automatically and has no effect on the conversation. In some cases, slight crackling may be audible at the moment of transition.

Use of approved DECT equipment

This DECT telephone is designed to be used with a private automatic branch exchange (PABX) without an Alcatel-Lucent wire. The CE symbol means that this product is compliant with current Community directives, more especially the following directives:

 89/336/CEE  73/23/CEE  1999/5/CE

Pursuant to directive 1999/5/CE (R&TTE) published in the Official Journal of the European Community of April 7, 1999, these items of equipment use the DECT harmonized frequency spectrum and can be used in all the countries of the European Community, in Switzerland and Norway.

No guarantee is given concerning possible interference affecting DECT equipment, due to other authorised utilisation of the radio frequencies concerned.

Electromagnetic Compatibility (low voltage) (R&TTE)

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Operating conditions

This approved DECT telephone is intended to be used with an Alcatel-Lucent cordless PBX. The following conditions must be respected, notably concerning the use of radioelectric frequencies:

• DECT equipment can only be used to establish links between fixed points if these links are temporary and the equivalent isotropically radiated power at the antenna is less than 250 mW.

• The conditions of access to a DECT equipment telepoint network shall be stipulated by contract with the operator of the authorized telepoint network concerned.

• The mains power socket used must be close to the charger/holder and easily accessible, so that it can be used as an 'on/off' facility.

• Switch off the telephone before changing the battery.

• Do not expose your telephone to severe conditions (rain, sea air, dust, etc.).

• Correct operation of your telephone is not guaranteed at temperatures outside the range -

10°C to +45°C.

• You must not switch on or use your telephone near gas or inflammable liquids.

• A volume level that is too high can cause irreparable loss of hearing. Adjust the sound

volume of your handset to a reasonable level.

Precaution

for u

Your telephone

 Status icons

Battery charge level

Initializing the voice mailbox / Consulting information

Programmed call-back time

Call diversion activated Vibrator active

 Call icons

Making a call

Receiving a call

In conversation

Ringer active

Ringer disabled

Radio reception quality

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MARTIN Paul Wed 24 May 16:30

Call on hold*

Accessing the directories

Transferring a call

Switching to DTMF signals

Setting up a conference

Diverting your calls to your voice message service

Putting on common hold

Parking an external communication

 Switch the screen on again  Erase a character  Return to previous menu

 Delete an entire field (long press)

 Hang up  Return to first screen

 Switch off ringer  Lock/unlock keypad (long press)

 Company directory  Customizing your telephone

(long press)

Microphone

Headset socket (400 DECT)

Back-lit screen (in colour for the 400 DECT)

The screen switches off automatically after a few seconds of inactivity. To turn it back on, press the key .

Light

•Green steady: handset charging

• Green fast flashing: outside the radio field

• Red slow flashing: message present

 Adjust audio volume

 Access MENU  Apply

 Navigate (up, down, left, right)

 Lift the receiver  Redial (long press): call back the last

number dialled.

 Broker call (single-line terminal)

 Activate/deactivate loudspeaker

(400 DECT)

 Activate/Deactivate the vibrating

ringer (long press)

 Switch on / off (long press)  Rapid access to ringer adjustment

Display and corresponding icons

Features 1 line of status icons and 3 lines of 16 alphanumeric characters.

1.1

Status icons

Other

The status icons are displayed on the welcome screen and indicate the status of the telephone.

Battery charge level

Initializing the voice mailbox / Consulting information

Programmed call-back time

Call diversion activated

Vibrator active

Ringer active

Ringer disabled

Radio reception quality

You can obtain details on the status icons from the tooltips that appear on the welcome screen when you use the navigator:

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Battery full power

1.2

The MENU is accessible from the welcome screen by pressing the OK key. (OK:) It provides access to all the functions available on your system.

MENU icons

Directories:

manage your personal directory and access the company directory.;

Redial:

call back the last number dialled.

Divert:

divert your calls to another number.

Mailbox:

consult and send voice and text messages.

Call pick-up:

answer a call intended for another telephone.

Appointment:

program a call-back time.

System lock:

prohibit outgoing calls and modification of the programming.

Customizing the telephone:

program your voice mailbox, select the ringer tune, language, etc.

Adjustment:

adjust contrast, activate or deactivate the beeps, lighting, etc.

System selection

Installation

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and corre

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icon

Display and corresponding icons

1.3

* In the event of a multiple call, the icons are given indices to represent the different correspondents

Call icons

Making a call

Answering a call*

In conversation*

Call on hold*

Accessing the directories

Transferring a call

Switching to DTMF signals

Setting up a conference

Putting on common hold

Parking an external communication

1.4

These symbols can be supplemented by small icons or texts. All default or customized function codes are given in the table of codes in the appended sheet. The features described in this manual and indicated with an asterisk (*) can only be accessed with some software versions.

How to read this guide

Press briefly on the navigation key to access the MENU and to confirm.

Move the navigation key up or down.

Move the navigation key to the left or right.

Use the keypad to enter digits and letters.

Description of an action or context.

Important information

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and corre

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Getting started

2.1

Installing the battery in the telephone

• Installing the battery in the telephone

Other

Position the battery 'connectors' side as shown in the drawing (A). Terminate the installation of the battery in its compartment by pressing as shown in the drawing (B).

• To remove it

Replace the cover.

Lift up the cover. Remove the battery

from its compartment

as shown in the

drawing.

Gettin

2.2

Charging your telephone battery

Connect the charger and place the telephone in the charging holder. The telephone LED is green when charging.

Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery. If the telephone is to remain unused or out of its charger for several weeks, remove the battery and store it separately.

* the battery charge time is 3.5 h.

The two-colour indicator lamp on the dual charger gives the following indications :

 Off: No backup battery.  Red: Backup battery on charge.  Green : Backup battery charged.

Switch off the telephone before changing the battery.

'Dual Desktop' charger:

position the battery as shown

in the drawing: 1- place the battery in the cradle, 2- press down backwards until it clicks

into place

tarted

Getting started

2.3

switch on (long press)

Switching on your telephone

wait a few seconds (about

3s).

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MARTIN Paul Wed 24 May 16:30

your telephone is

switched on

If the display fails to light up or the battery icon is flashing, recharge the battery.

If the radio reception icon doesn’t appear on the telephone display :

• Check that you’re in an area covered (if you’re not, move close to a radio terminal).

• Check that the telephone is properly installed in the system (consult the PABX manager).

If the display indicates: 'System 1 — Auto install ?', see paragraph 'Registering the telephone' or contact your installation technician.

Switching off your telephone:

Press the switch on/off key (long press). (switch on/off:)

2.4

Accessing the MENU and navigating

The MENU is accessible from the welcome screen by pressing the OK key. (OK :)

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MARTIN Paul Wed 24 May 16:30

Accessing the functions:

123 123

select the 'diversion' function you can move horizontally along the

apply

123

FwdImmVMU

OK?

various icons within the function

Using your telephone

Other

3.1

Making a call

123

John inconversation

Transfer

dial send the call speak hang up

To make an external call, dial the outside line access code before dialling your correspondent's number.

3.2

Calling from your personal directory (Individual number)

select the 'directories' function confirm access to

1-JOHN

2-PAUL

select the name of the person you wish to call

The call can be sent directly from the list of names by dialling the number of the card.

123

PersSpDial

Calling your correspondent by name (company directory)

123

select the 'directories' function

123

PersSpDial

Receiving a call

123

lift the

receiver

123

Sophie inconversation

Transfer

speak hang up

The ringer does not ring if: . the vibrator is active, the vibrator active icon is displayed on the

screen saver. . the ringer is disabled, the ringer disabled icon is displayed on the

screen saver.

Disabling the ringer:

Press the hang up key when your telephone rings: it is still possible to answer by pressing the unhook key.

(hang up : , lift the receiver :)

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