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USER MANUAL INALTO.HOUSE
90cm
Box Canopy
Rangehood
MODEL CODE
ARBC90TBS
FOR ALL AUSTRALIAN HOMES
V2.0 | 0921
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Welcome Congratulations on purchasing
your new appliance!
The InAlto brand is proudly distributed within
Australia by Residentia Group Pty Ltd and within
New Zealand by Applico Ltd.
Residentia Group Pty Ltd
ACN. 600 546 656
165 Barkly Avenue
Burnley, Victoria 3121
Australia
—
Applico Ltd
635 Great South Road
Penrose, Auckland 1061
New Zealand
—
InAlto
www.inalto.house
/ inalto.house
/ inalto.house
Please refer to the warranty card at the rear of this
manual for information regarding your product’s parts
and labour warranty, or visit online at:
→ www.residentia.group
→ www.applico.co.nz
→ www.inalto.house
Both Residentia Group & Applico are customer obsessed
and our Support Teams are there to ensure you get the
most out of your appliance. Should you want to learn
more about recommended usage, the various features of
your appliance, and importantly taking care of the unit
when cleaning, our Support Teams are here to help.
Telephone Contacts:
→ AU: 1300 11 4357
→ NZ: 0800 763 448
It is important that you read through the following use
and care manual thoroughly to familiarise yourself with
the installation and operation requirements of your
appliance to ensure optimum performance.
Again, thank you for choosing an InAlto appliance and
we look forward to being of service to you.
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Contents 2 Welcome
4 Safety Instructions
8 Your InAlto Rangehood
10 Installation Instructions
14 Using Your Rangehood
15 Maintenance & Cleaning
17 Troubleshooting
18 Your Receipt
19 Purchase Details
20 Warranty Information
Customer Care
InAlto recommends the use of original spare parts. When contacting our customer
service team on 1300 11 4357, please ensure that you have the following information
at hand (which can be found on your appliances’ rating plate).
• Model Number
• Serial Number
Page 4
Safety Instructions
IMPORTANT INFORMATION
The following statements you will see in this
booklet have these meanings:
WARNING: Indicating information concerning
your personal safety.
CAUTION: Indicating information on how to
avoid damaging the appliance or cabinetry.
IMPORTANT: Indicating tips and information
about use of the cooker.
BEFORE USING YOUR APPLIANCE
This manual explains the proper use of your
new InAlto rangehood. Please read this
manual carefully before using the product.
This manual should be kept in a safe place
for handy reference. This rangehood (cooker
hood) is a domestic appliance which has been
manufactured and tested to comply with
Australian and New Zealand Standard
AS/NZS 60335.2.31.
This rangehood must only be installed in
accordance with the instructions provided.
Incorrect installation may cause harm to
persons, damage property and void the
product’s warranty.
Read the following carefully to avoid damage
or injury.
IMPORTANT: Check for any damage or
marks. If you nd the appliance is damaged or
marked, you must report it within 7 days if you
wish to claim for damage/ marks under the
manufacturer’s warranty. This does not aect
your statutory rights.
WARNING: Follow these instructions carefully to
avoid an electric shock or re.
• Young children should be supervised to
ensure they do not play with the cooker hood.
• This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they
have been given supervision or instruction
concerning the use of the appliance by a
person responsible for their safety.
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• Ensure the cooker hood is switched o before
carrying out maintenance, to avoid any
possibility of electric shock.
• Never carry out ambé cooking under the
cooker hood.
• This cooker hood is not suitable for use over
barbecues.
• This cooker hood cannot be installed for
external use- only to be installed indoors.
• The Aluminium grease lters must be
removed every four weeks (at a maximum) for
cleaning to reduce the risk of re.
• The exhaust from the cooker hood must not
be discharged into any heating ue, which
may carry combustion products from other
sources. (Figure 1)
• Exhaust air must not be discharged into a wall
cavity, unless the cavity is designed for the
purpose.
• There shall be adequate ventilation of the
room when the range hood is used at the
same time as appliances burning gas or other
fuels (not applicable that only discharge the
air back into the room).
• Regulations concerning the discharge of air
have to be fullled.
• There must be adequate ventilation of the
room when the cooker hood is used at the
same time as appliances burning gas or
other fuels.
• Your new rangehood is guaranteed against
electrical or mechanical defects, subject
to certain exclusions that are noted in the
Warranty Terms and Conditions (at the rear
of this user manual). The foregoing does not
aect your statutory rights.
• Always cover lit gas burners with pots or pans
when cooker hood is in use.
• Always switch o gas burners before you
remove pots or pans.
• Do not leave lit gas burners exposed due to
the risk of re. (Figure 2)
Figure 1
Figure 2
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Safety Instructions (Continued)
ELECTRICAL CONNECTION
Check that the mains voltage matches with
the voltage on the data plate inside the cooker
hood. Check that the installation complies
with standards of local building, gas and
electrical authorities. Before connecting to the
mains supply ensure that the mains voltage
corresponds to the voltage on the rating plate
inside the cooker hood.
WARNING: If the supply cord is damaged, it
must be replaced by the manufacturer or its
service agent or similarly qualied person in
order to avoid a hazard.
WARNING: All electrical work must be done in
accordance with local and national electrical
codes as applicable and should be undertaken
by licenced and qualied persons only.
SAFETY WARNINGS – FOR THE INSTALLER
When installing the cooker hood, make sure you
adhere to the minimum and maximum distances
from the cooker hood base to the cook top
surface (as per table on page 10)
Exhaust ue installation:
The following rules must be strictly followed to
obtain optimal air extraction.
• Keep exhaust ue short and straight.
• Do not reduce the size or restrict exhaust ue.
• Keep bends in the exhaust ue to a minimum;
the more bends the lower the extraction
performance.
• When using exible ue always install
duct with helix pulled taut to minimise
pressure loss.
• Failure to observe these basic instructions
will drastically reduce the performance and
increase the noise levels of the cooker hood.
Exhaust air must not be discharged into a wall
cavity, unless the cavity is designed for that
purpose. The exhaust from the cooker hood
must not be discharged into any heating ue,
which may carry combustion products from
other sources.
NOTE: Some installations may require the
expandable/telescopic ducting to be cut to
length. Cut with sharp tin snips or a ne-tooth
hack saw blade, taking care not to distort or
dent the exhaust cover. Where using expandable
ducting, it’s important to have the ducting fully
taught to maximise eciency of the airow.
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UNPACKING
DISPOSAL OF THE APPLIANCE
During transportation, protective packaging
was used to protect the appliance against any
damage. After unpacking, please dispose of
all elements of packaging in a way that will not
cause damage to the environment.
All materials used for packaging the appliance
are environmentally friendly; they are
100% recyclable and are marked with the
appropriate symbol.
CAUTION: During unpacking, the packaging
materials (polythene bags, polystyrene pieces,
etc.) should be kept out of reach of children.
Old appliances should not simply be disposed
of with normal household waste and should be
delivered to a collection and recycling centre
for electric and electronic equipment. A symbol
shown on the product, the instruction manual
or the packaging shows that it is suitable for
recycling.
Materials used inside the appliance are
recyclable and are labelled with information
concerning this. By recycling materials or other
parts from used devices you are making a
signicant contribution to the protection of
our environment.
Information on appropriate disposal centres
for used devices can be provided by your local
authority.
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Your InAlto Rangehood
YOUR RANGEHOOD
SPECIFICATIONS
MODEL ARBC90TBS
Dimensions
(W × D × H)
548-1028
323
500
282
60
900
900mm × 500mm × 548-1028mm
Extraction 1000m3/hr
Weight 18.5kg
Speed Settings 3 + Boost
Lighting LED, 2 × 1.5W, 200V LED
Aluminium Filters 3 × Aluminium bae filters
220–240 Volts 50Hz
Power supply
Connects to standard household
10 Amp power point
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RANGEHOOD COMPONENTS
Your InAlto Box Canopy Rangehood is supplied with:
• 1 × Rangehood
• 1 × Expandable 150mm pipe
• 1 × Packet of fasteners and wall plugs
• 2 × Stainless Steel ue pieces (upper and lower)
• 1 × Wall Bracket (“hook”) for the rangehood
• 1 × Wall Bracket for the inside of the chimney pieces
• 1 × “Outside Chimney” bracket
• 1 × User Manual
• 1 × Quick Start Guide
• 1 × User Manual
ADDITIONAL ITEMS REQUIRED FOR INSTALLATION
• Duct tape or cable ties
• Ducting relevant to your installation requirements
(including any rigid bends, vents and/or adapters)
• Drill and/or screwdriver
• Spirit Level
• Tape Measure
• Jigsaw
• Ladder
OPTIONAL ACCESSORIES
Residentia Group (Australia) and Applico (NZ) sell the following optional accessories,
which can be purchased separately by contacting our After Sales Service Team.
• Carbon Filter
• Various ducting solutions (rigid ducting, adapters, vents/outlets and elbow bends)
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Installation Instructions
WARNING: Before starting the installation,
please refer to the Safety Information section.
• Always switch the power o prior to
beginning the installation.
• Stainless steel is very easily damaged during
installation.
• Wherever possible, protect the rangehood
with the cardboard box or plastic
• A power point must be located within 1.5m
of the power cord exit from the rangehood,
and it should be always accessible to allow
isolation from power during cleaning or
maintenance.
• A 150mm round ducting adapter is supplied,
however all other ducting accessories are not.
• All ducting must comply with building codes
and local requirements.
• If you are re-circulating the air, rather than
ducting, please ensure that the side outlet
grilles are not obstructed in any way as this
will aect the eciency of the rangehood.
• Ensure that the rangehood is mounted in a
level position, both horizontally and vertically.
This is essential to ensure the rangehood
operates correctly and prevents grease build
up at one end.
IMPORTANT: Never use a silicone around your
rangehood or ue pieces. Never install the
rangehood or ue pieces into the plaster ceiling
which prevents easy access to the rangehood for
servicing requirements.
POSITIONING THE RANGEHOOD
IMPORTANT: The height of the rangehood
underside must be a minimum of 600mm* to a
maximum 800mm from the top of your cooktop
surface (for gas cooktops this is the top of the
gas burner).
* If the installation instructions for your cooktop
specify a greater distance than the minimum,
then that shall be the minimum height for
installation.
COOKTOP FUEL TYPE:
Gas (multiple burners
with maximum 45.4 MJ/h
total output and no single
burner exceeding
16.2 MJ/h output)
Gas (multiple burners with
total output greater than
45.4 MJ/h but less than
77.8 MJ/h, and no single
burner exceeding
17.3 MJ/h output)
Gas (single burner
not exceeding
21.6 MJ/h output)
Gas (single burner with
an output greater than
21.6 MJ/h but not
exceeding 29.2 MJ/h)
Electric
DIMENSION A
Minimum* Maximum
600mm 800mm
760mm 800mm
650mm 800mm
760mm 800mm
600mm 800mm
IMPORTANT: Before installing your rangehood,
please record the details of your rangehood’s
rating label (located within the rangehood,
behind the aluminium grease lters) into the form
on page 19. This will be helpful should you need
to contact our service team in the future.
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INSTALLATION PREPARATION
Before beginning the installation of your
rangehood, the method of ducting should be
considered and selected. The guide below
illustrates the various ducting options.
This rangehood cannot be operated in
recirculation mode. We recommend to duct
wherever possible.
Please follow the below tips on how to correctly
duct your rangehood:
• Always use correctly sized ducting.
• Do not reduce the size of the ducting.
• Always use solid ducting.
• Always use non-ammable ducting.
• Always duct to the outside atmosphere.
• Do not use exible ducting.
• Do not duct into the ceiling space.
Always vent to the outside atmosphere.
• Avoid sharp 90 degree bends as much
as possible. Use 45 degree bends instead
wherever possible.
• Duct to the outside atmosphere using the
shortest duct run possible.
• Use cylindrical ducting whenever possible.
2. Straight up and through your tiled
or metal roof.
3. Through your wall.
Ducting Options
1. Into your ceiling cavity and then vented
through your eaves.
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Installation Instructions (Continued)
INSTALLATION STEPS
• Once you’ve determined your installation height, drill 3 holes to install the mounting
bracket (hook) onto the wall ensuring that it’s secured in a level position. Tighten the
bracket with the screw plug and screw (ST4mm X 30mm).
• When nished, line up th0e hood and hang onto the wall bracket hook (See Figure A).
• Attach the extensible 150mm tube to the canopy. Put the inside chimney with the
outside chimney together, ensure that the inner chimney piece can move freely inside.
Now attach the chimney to the hood. When nished, x the outside chimney to the
canopy, mark the hole and drill 2 holes, then tighten the outside chimney bracket with
screw plug and screw (ST4mm X 30mm) (See Figure B ).
• If you need the safety screws xed into the hood, please mark, drill and tighten the
hood with screw plug and screw (ST4mm X 30mm). Note, you will need to remove the
grease lters rst (See Figure C ).
• Slide the inner chimney to adjust the inner chimney height. When the height you
required is reached, mark it and accommodate the inner chimney bracket with screw
plug and screw (ST4mm X 30mm). When nished, x the inner chimney with the
screws (4mm X 8mm) to the inner chimney bracket (See Figure C ).
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— DO NOT reduce the size of the ducting
outside atmosphere.
use 45 degree bends instead wherever possible
duct run possible
recommends our rangehoods to be mounted
at a height of between 600-800mm above the
cooking surface.
600mm from the underside of the rangehood to the
cooktop face.
the burner to the underside of the rangedhood.
outside or over open flame grillers or barbecues.
Installing the rangehood
See illustration below
– Once you’ve determined your installation height,
drill 3 holes to install the mounting bracket (hook)
onto the wall ensuring that it’s secured in a level
position, Tighten the bracket with the screw plug and
screw (ST4mm X 30mm).
– When finished, line up the hood and hang onto the
wall bracket hook. (See pic A )
– Attach the extensible 150mm tube to the canopy.
Put the inside chimney with the outside chimney
together, ensure that the inner chimney piece can
move freely inside. Now attach the chimney to the
hood. When finished, fix the outside chimney to the
canopy, mark the hole and drill 2 holes, then tighten
the outside chimney bracket with screw plug and
screw (ST4mm X 30mm). (See pic B )
If you need the safety screws fixed into the hood,
please mark, drill and tighten the hood with screw
plug and screw (ST4mm X 30mm). Note, you will
need to remove the grease filters first. (See Pic C )
– Slide the inner chimney to adjust the inner chimney
height. When the height you required is reached,
mark it and accommodate the inner chimney bracket
with screw plug and screw (ST4mm X 30mm).When
finished, fix the inner chimney with the screws (4mm
X 8mm) to the inner chimney bracket . (See pic C )
Warning
Failure to install the screws or fixing device in
accordance with these instructions may result in
electrical hazards. The warning shall be in the same
part of the instructions that include details of how
to mount the equipment.
outside atmosphere.
use 45 degree bends instead wherever possible
duct run possible
recommends our rangehoods to be mounted
at a height of between 600-800mm above the
cooking surface.
600mm from the underside of the rangehood to the
cooktop face.
the burner to the underside of the rangedhood.
outside or over open flame grillers or barbecues.
– When finished, line up the hood and hang onto the
wall bracket hook. (See pic A )
– Attach the extensible 150mm tube to the canopy.
Put the inside chimney with the outside chimney
together, ensure that the inner chimney piece can
move freely inside. Now attach the chimney to the
hood. When finished, fix the outside chimney to the
canopy, mark the hole and drill 2 holes, then tighten
the outside chimney bracket with screw plug and
screw (ST4mm X 30mm). (See pic B )
If you need the safety screws fixed into the hood,
please mark, drill and tighten the hood with screw
plug and screw (ST4mm X 30mm). Note, you will
need to remove the grease filters first. (See Pic C )
– Slide the inner chimney to adjust the inner chimney
height. When the height you required is reached,
mark it and accommodate the inner chimney bracket
with screw plug and screw (ST4mm X 30mm).When
finished, fix the inner chimney with the screws (4mm
X 8mm) to the inner chimney bracket . (See pic C )
Warning
Failure to install the screws or fixing device in
accordance with these instructions may result in
electrical hazards. The warning shall be in the same
part of the instructions that include details of how
to mount the equipment.
Figure A
Figure B
Figure C
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Using Your Rangehood
CONTROLS
Your Rangehood features touch controls with four speed levels of extraction.
When the rangehood is powered, the ‘1’ button would appear illuminated.
This indicates the rangehood is now in standby mode.
Press any of the keys to begin operation.
SPEED SETTINGS
1 Short press the ‘1’ button. The rangehood will operate at low speed.
Ideal for cooking with lower steam emissions such as slow cooking or simmering,
and boiling with closed pans.
2 Short press the ‘2’ button. The rangehood will operate at medium speed.
This is the ideal standard intensity for a normal cooking environment.
3 Short press the ‘3’ button. The rangehood will operate at high speed.
This is the ideal high intensity cooking such as grilling, intensive frying,
wok cooking, stir frying, etc.
B Short press the ‘B’ for Boost button for the rangehood to operate at maximum
intensity for an intensive airow. After 5 minutes of operation, the rangehood will
automatically low the intensity to setting 3 automatically.
LIGHT
Short press the ‘Light’ button and the LED lights will turn on.
To turn the lights o, simply push the ‘Light’ button again.
Long press the ‘Light’ button and the LED lights will turn on for 5 minutes
of operation. After 5 minutes, the motor will turn o automatically.
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Maintenance & Cleaning
CAUTION:
• Before maintenance or cleaning is carried
out, the rangehood should be disconnected
from the main power supply. Ensure that the
cooker hood is switched o at the wall socket
and the plug removed.
• Stainless steel is susceptible to scratches
and abrasions, so please follow the cleaning
instructions to ensure the best possible result
is achieved without damage.
• The instructions within this manual must be
followed to avoid a re risk.
• Keep the motor and other spare parts free
from water, as this will cause damage to
the appliance.
BAFFLE GREASE FILTER
• The bae lter is made of stainless steel.
Please ensure you never use a corrosive
detergent during cleaning.
• To remove the bae lter, use a nger
to pull the small locking latch on each lter
to release it from the rangehood body.
Be careful, as the lter can easily drop
down once released and scratch or damage
your cooktop.
• Your bae lters can be washed by
hand in warm soapy water. For stubborn
grease stains use a soft nylon brush to help
remove these stains. After cleaning, allow the
lters to completely dry before retting into
your rangehood.
• You can use your rangehood bae lter in
your dishwasher, however please ensure they
aren’t washed in a temperature above 60°C.
STAINLESS STEEL SURFACES
Clean stainless steel surfaces using non-abrasive
cleaning products that are specically for use
on stainless steel. To ensure best results also
use an even pressure and follow the grain of the
stainless steel. Use of a soft cloth reduces the risk
of scratching. If the cloth is wet, ensure that a dry
soft cloth is used to wipe down the surface again
reducing the risk of any surface rust appearing.
CONTROL PANEL SURFACE
The control panel can be cleaned using warm
soapy water. Ensure the cloth is well wrung
before cleaning. Use a dry soft cloth to remove
any excess moisture left after cleaning.
CHANGING A LIGHT GLOBE
The LED lights should not require service.
If there is an issue with a light, please contact
our After Sales Service Team.
CHARCOAL FILTERS
If your rangehood has been installed in
recirculating mode, you should be using the
Charcoal Filter accessories available for purchase
separately. These lters can not be re-used
or cleaned and as a general rule the activated
charcoal lter should be replaced every 3 months
(or more frequently depending on the amount
and type of cooking you do).
To order a replacement lter, please contact our
After Sales Service Team.
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THIS PAGE IS INTENTIONALLY LEFT BLANK
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Troubleshooting
OPERATION IN CASE OF EMERGENCY
In the event of an emergency you should:
• Switch o all rangehood controls.
• Switch the rangehood o at the power outlet and immediately unplug.
• Call After Sales Support.
Some minor faults can be fixed by referring to the instructions given in the table below.
IMPORTANT: If your appliance appears to be operating incorrectly, then you should disconnect it
from your electrical supply and then contact After Sales Support.
WARNING: Do not attempt to repair the rangehood yourself.
Please note that if an engineer is asked to attend whilst the product is under warranty and finds that the
problem is not the result of an appliance fault, then you may be liable for the cost of the call out charge.
The appliance must be accessible for the engineer to perform any necessary repair.
If your appliance is installed in such a way that an engineer is concerned that damage will be caused
to the appliance or your kitchen, then they will not complete a repair. This includes situations where
the rangehood has been tiled in or sealed in with a sealant.
Please refer to the conditions of that appear on the warranty card at the rear of this user manual.
FAULT COMMON CAUSE COMMON SOLUTIONS
The lights work,
however the motor
does not work
Neither the lights nor
the motor works
The rangehood
is vibrating against
the wall
Insucient suction
The motor is blocked or jammed.
The capacitor is damaged.
Beside the above mentioned, check the following:
Light globes are damaged or blown Call After Sales Support for further guidance.
The power cord is loose.
The rangehood canopy
is not fixed correctly.
The distance between the range-
hood and your cooktop is too great.
Ducting is loose, kinked, too long or
too many bends.
Call After Sales Support for further guidance.
Ensure that the rangehood is correctly plugged in
and the power outlet is switched on.
Ensure that the internal safety screws
have been used and are tight.
Have your installer re-adjust the installation
position, ensuring that the minimum distances
are observed as per the building code and
relevant standards.
Check that your rangehood has been ducted
correctly and in accordance with the installation
instructions.
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Attach your receipt
to this page
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Purchase Details
For future reference, please record the following information in the form below. The product details can be found on the
rating plate (located within the rangehood, behind the aluminium grease filter), installation details and purchase details
which can be found on your sales invoice.
STORE DETAILS
STORE NAME
ADDRESS
TELEPHONE
PRODUCT DETAILS
|
|
PURCHASE DATE
|
|
MODEL NO.
SERIAL NO.*
INSTALLATION DETAILS
DATE OF INSTALLATION
INSTALLED BY
|
|
|
|
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Warranty Information
AUSTRALIAN WARRANTY TERMS & CONDITIONS
RANGEHOOD APPLIANCES
This document sets out the terms and conditions
of the product warranties for Residentia Group
Appliances. It is an important document. Please keep
it with your proof of purchase documents in a safe
place for future reference should you require service
for your Appliance.
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of
this warranty has the same meaning referred to
in the ACL;
(b) ‘ACL’ means Trade Practices Amendment
(Australian Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d) ‘ASR’ means Residentia Group authorised service
representative;
(e) ‘Residentia Group’ means Residentia Group Pty
Ltd of 165 Barkly Avenue Burnley VIC, ACN 600
546 656 in respect of Appliances purchased in
Australia;
(f ) ‘major failure’ as referred to in clause 10 of this
warranty has the same meaning referred to
in the ACL and includes a situation when an
Appliance cannot be repaired or it is uneconomic
for Residentia Group, at its discretion, to repair an
Appliance during the Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal
single family use) as set out in the
instruction manual, the Appliance is
warranted against manufacturing defects
for 24 months (or 36 months where a
valid extended warranty registration has
occurred), following the date of original
purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not
having purchased the Appliance for re-sale, and
‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances
purchased and used in Australia and is in
addition to (and does not exclude, restrict, or
modify in any way) any non-excludable statutory
warranties in Australia.
3. During the Warranty Period Residentia Group or
its ASR will, at no extra charge if your Appliance
is readily accessible for service, without special
equipment and subject to these terms and
conditions, repair or replace any parts which it
considers to be defective. Residentia Group or
its ASR may use remanufactured parts to repair
your Appliance. You agree that any replaced
Appliances or parts become the property of
Residentia Group. This warranty does not apply
to light globes, batteries, filters or similar
perishable parts.
4. Parts and Appliances not supplied by Residentia
Group are not covered by this warranty.
5. You will bear the cost of transportation, travel
and delivery of the Appliance to and from
Residentia Group or its ASR. If you reside outside
of the service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance
to and from Residentia Group or its ASR, in all
instances, unless the Appliance is transported
by Residentia Group or its ASR, the Appliance is
transported at the owner’s cost and risk while in
transit to and from Residentia Group or its ASR.
6. Proof of purchase is required before you can make
a claim under this warranty.
7. You may not make a claim under this warranty
unless the defect claimed is due to faulty or
defective parts or workmanship. Residentia Group
is not liable in the following situations (which are
not exhaustive):
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(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate
operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional
instructions supplied with the Appliance;
(b) the Appliance is modified without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal has
been removed or defaced;
(d) the Appliance was serviced or repaired by anyone
other than Residentia Group, an authorised
repairer or ASR.
8. This warranty, the contract to which it relates and
the relationship between you and Residentia Group
are governed by the law applicable where the
Appliance was purchased.
9. To the extent permitted by law, Residentia Group
excludes all warranties and liabilities (other than
as contained in this document) including liability
for any loss or damage whether direct or indirect
arising from your purchase, use or non use of the
Appliance.
10. For Appliances and services provided by Residentia
Group in Australia, the Appliances come with a
guarantee by Residentia Group that cannot be
excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage. You are
also entitled to have the Appliance repaired or
replaced if the Appliance fails to be of acceptable
quality and the failure does not amount to a major
failure. The benefits to you given by this warranty
are in addition to your other rights and remedies
under a law in relation to the Appliances or services
to which the warranty relates.
11. At all times during the Warranty Period, Residentia
Group shall, at its discretion, determine whether
repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable
to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess each
request for missing parts in a case by case basis.
Any parts that are not reported missing in the first
week after purchase will not provide free of charge.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable Residentia
Group to meet its obligations under this warranty.
IMPORTANT
Before calling for service, please ensure that the steps
in point 13 have been followed.
Telephone contact
► Service: Please call 1300 11 HELP (4357)
The Australian Consumer Law requires the inclusion of the following statement with this warranty:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure.
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Warranty Information
NEW ZEALAND WARRANTY TERMS & CONDITIONS
COOKING APPLIANCES
To help care for your investment, be sure to register
your appliance online. Registration will help you if you
need to arrange service in the future, and serves as a
record of your purchase – including critical information
like model number and serial number – that you can
refer to at any time.
Simply visit the below website, or ask your retailer
for help: www.inalto.co.nz/register
WARRANTY:
These products are covered by a warranty for a
period of 24 months from the date of purchase,
subject to the following conditions*. The warranty
covers rectification free of charge of any fault arising
from defective materials or components, or faulty
workmanship or assembly.
* The conditions above mentioned are:
1. That the purchaser carefully follows all
instructions packed with the product;
2. That the purchaser and/or installer carefully
follows the installation instructions provided and
complies with electrical wiring regulations, gas
and/or plumbing codes;
3. That the purchaser carefully follows instructions
provided in the owner’s handbook relating to the
proper use and care of the product and does not
use the product for any purpose other than the
domestic use for which it has been designed;
4. Commercial use of the product for professional
or industrial purposes will void this warranty.;
5. That the product was purchased and installed in
New Zealand;
6. That this warranty does not extend to:
a) optional glass lids for hobs apart from claims
which relate to mechanical or physical
damage thereof at the date of purchase;
b) ‘consumable’ parts such as light bulbs or
filters;
c) damage to ceramic glass caused by liquid
or solid spill-overs, lack of maintenance,
or impact;
d) damage to surface coatings caused by
cleaning or maintenance using products not
recommended by the owner’s handbook;
e) defects caused by normal wear and tear,
accident, negligence, alteration, misuse or
incorrect installations;
f) a product dismantled, repaired or serviced
by any serviceman other than an authorised
service agent;
g) a product not in possession of the original
purchaser;
h) damage caused by power outages or surges
i) damage caused by pests (eg. rats,
cockroaches etc.)
7. That if the product is a freestanding microwave
oven or small appliance it must be returned to
the dealer/ retailer for servicing. These products,
unless stated otherwise, have a 12 month
warranty from original date of purchase with
24 months on the microwave magnetron; Waste
disposers have a 12 month warranty.
8. The provision of service under this warranty is
limited by a 25km boundary from the retailer
where the product was purchased except for
microwaves. Such travelling outside of these
limits will incur commercial cost to be paid by
you, regulated by the number of kilometres
travelled beyond the 25km limit (50km return
trip). Microwaves are to be delivered to the
nearest authorised service agent by the
customer.
Please refer to your user manual for any further
conditions that may apply to your specific model.
Nothing herein contained shall be construed in any
way as excluding or limiting your rights under the
Consumer Guarantees Acts 1993.
For Service please visit www.applico.co.nz/service or
contact the dealer/retailer from whom you purchased
the product from or call the 0800 number listed below.
If you are unable to establish the date of purchase,
or the fault is not covered by this warranty, or if the
product is found to be in working order, you will be
required to bear all service call charges.
Registration of this warranty constitutes acceptance
of the terms and conditions of this warranty.
Should you require any assistance, please call
Customer Services on 0800 763 448.
Distributed by Applico Ltd.
www.applico.co.nz
July 2019
After registering your appliance online, we
recommend you fill out the below information for your
reference and keep this warranty card in a
safe place.
THIS WARRANTY IS VALID IN NEW ZEALAND ONLY.
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DESIGNED IN MELBOURNE FOR ALL AUSTRALIAN HOMES
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WWW.INALTO.HOUSE
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