Airstream Interstate 2010 Owner's Manual

INTRODUCTION
The Owners Manual for your new Airstream Motorhome is designed to respond
to the most frequent inquiries regarding the operation, function and care of the
many systems that make modern motor homing a joy.
The Airstream Interstate Motorhome is integrated into a Sprinter Van, designed
and manufactured by Sprinter. Operation of the Sprinter, its engine, power
train, and other related components are discussed in the Sprinter Operator’s
Manual and other literature provided by Sprinter. As a point of reference, those
systems discussed in the Sprinter literature are warranted by Sprinter or their
Airstream realizes our customers possess varying degrees of expertise in the
area of repairing and maintaining the appliances in their motorhome. For this
reason, the service and trouble-shooting information found in this manual is
directed toward those with average mechanical skills. We also realize you
may be more familiar in one area than you are in another. Only you know your
capabilities and limitations.
We want you to use this manual, and hope you will find the information con-
tained in it helpful, however, should you ever feel you may be “getting in over
your head” please see your dealer to have the repairs made.
The operation and care of component parts such as, refrigerator, furnace, water
heater and others are briefly explained in this manual. However, you will also
2010 INTERSTATEINTRODUCTION
find the complete manufacturer’s information supplied in a packet included
with this manual.
Note: All information, illustrations and specifications contained in the literature
are based on the latest product information available at the time of publica-
tion approval. Airstream reserves the right to make changes if and when new
materials and/or production techniques are developed that can improve the
quality of its product, or when material substitutions are necessary due to
availability.
We have provided many important safety messages in this manual. Always
read and obey all safety messages.
Warning indicates a potentially hazardous situation that, if not
avoided, could result in death or serious injury.
CaUTiOn indicates a potentially hazardous situation that, if not
avoided, could result in minor or moderate injury.
NOTE: Important information regarding the maintenance of your recreational
vehicle.
(Optional)
This denotes items that may be an option on all or particular models. Additionally, some optional items can only be included during the manufacturing phase and cannot be added.
The inclusion of optional items does not imply or suggest the availability, application suitability, or inclusion for any specific unit.
NOTICE: Your Sprinter Van Operator’s and Warranty Manuals contain im-
portant cautions, warnings, operational, and warranty information on the
Sprinter and its components. All information in the Sprinter manual should
be reviewed and followed for your safety. The Airstream Interstate Owner’s
Manual may provide addition information and tips on the use of the Van
as a motorhome, however, no information in the Airstream manual should
be interpreted as advice or directions to disregard or void the warnings,
cautions, or other information contained in the Sprinter’s manuals.
Important Safety Precautions
nOTiCE: used without the safety alert symbol indicates a situation that could
result in property damage if not avoided.
You’ll find many safety recommendations on this page and throughout this
manual. The recommendations on the next two pages are the ones we
INTRODUCTION
consider to be the most important. Most are covered in depth in later sections
of this manual.
Mold (See page D-18)
There are mold and mold spores throughout the indoor and outdoor environment.
There is no practical way to eliminate all mold and mold spores in the indoor
environment; the way to control indoor mold growth is to control moisture.
Towing and Weight Distribution (See section B of this manual)
Weight distribution is an important factor when loading your motorhome. A
recreational vehicle with the cargo distributed properly will result in efficient,
trouble-free towing. Be sure to follow the instructions in this manual.
Generator Safety (See page H-10)
Do not operate the generator in an enclosed building or in a partly enclosed
area such as a garage. Nor should the generator be operated while sleeping.
Be sure to follow all instructions and warnings in this manual and the generator
manufacturer’s manual.
Appliances and Equipment (See LP section on G-1 and Appliances on
page I-1)
The appliances (stove, outdoor grills, etc.) and equipment (hot water heater,
furnace generator, etc.) typically operate on propane gas. Propane gas is
flammable and is contained under high pressure. Improper use may result in
a fire and/or explosion. Be sure to follow all instructions and warnings in this
manual (see LP Plumbing section) as well as the specific owners’ manuals of
the appliances and equipment.
Tire Safety (See pages C-3 through C-5 and the Tire Safety Manual
Addendum)
Properly maintained tires improve the steering, stopping, traction, and load-
carrying capability of your vehicle. Under inflated tires and overloaded
vehicles are a major cause of tire failure. Be sure to read the Tire Safety Manual
Addendum included with your owner’s packet.
2010 INTERSTATEINTRODUCTION
Chemical Sensitivity
Chemical Sensitivity
After you first purchase your new recreational vehicle and sometimes after it
has been closed up for an extended period of time you may notice a strong
odor and chemical sensitivity. This is not a defect in your recreational vehicle.
Like your home, there are many different products used in the construction of
recreational vehicles such as carpet, linoleum, plywood, insulation, upholstery,
etc. Formaldehyde is also the by-product of combustion and numerous
household products, such as some paints, coatings and cosmetics. However,
recreational vehicles are much smaller than your home and therefore the
exchange of air inside a recreational vehicle is significantly less than a home.
These products, when new or when exposed to elevated temperatures and/
or humidity, may “off-gas” different chemicals, including formaldehyde. This
off-gassing, in combination with the minimal air exchange, may cause you to
experience irritation of the eyes, nose, and throat and sometimes headache,
nausea, and a variety of asthma-like symptoms. Elderly persons and young
children, as well as anyone with a history of asthma, allergies, or lung problems,
may be more susceptible to the effects of off-gassing.
Most of the attention regarding chemical off-gassing surrounds formaldehyde.
Formaldehyde is a naturally occurring substance. It is also a key industrial
chemical used in the manufacture of the numerous consumer products which
we referred to above and used in the construction of recreational vehicles.
Trace levels of formaldehyde are also released from smoking, cooking, use of
soaps and detergents such as carpet shampoos, cosmetics, and many other
household products. Some people are very sensitive to formaldehyde while
others may not have any reaction to the same levels of formaldehyde. Amounts
released decrease over time.
Your Airstream motorhome was manufactured using low formaldehyde
emitting (LFE) wood products, which is the typical usage in the recreation
vehicle industry. Formaldehyde has an important role in the adhesives used
to bind wood products used in recreation vehicles. The wood products in
your motorhome are designed to emit formaldehyde at or lower than industry
guidelines and should not produce symptoms in most individuals.
While LFE wood products typically do not emit formaldehyde at a level that
would cause symptoms in most individuals, it is possible, though not likely, for
that to occur when the trailer is not properly ventilated. Ventilation is an essential
requirement for trailer use, for many reasons. Any effects of formaldehyde
can be greatly reduced by actions such as opening windows, opening roof
vents, running the air conditioner, or some combination thereof. In addition,
the emission of formaldehyde by these products naturally decreases rapidly
over time.
INTRODUCTION
Airstream strongly suggests that you take measures to properly ventilate your
motorhome on a regular basis.
Ventilation
To reduce or lessen exposure to chemicals from off-gassing it is of utmost
importance that you ventilate your recreational vehicle. Ventilation should occur
frequently after purchase and at times when the temperatures and humidity are
elevated. Remember off-gassing is accelerated by heat and humidity. Open
windows, exhaust vents, and doors. Operate ceiling and/or other fans, roof air
conditioners, and furnaces and use a fan to force stale air out and bring fresh air
in. Decreasing the flow of air by sealing the recreational vehicle increases the
formaldehyde level in the indoor air. Please also follow the recommendations
contained in Chapter 2 regarding tips to avoid condensation problems. Many
of the recommendations contained in Chapter 2 will assist in avoiding exposure
to chemicals that off-gas.
If you have any questions with respect to proper ventilation of your motorhome,
please do not hesitate to contact your dealer or Airstream.
Do Not Smoke
Finally, we recommend that you do not smoke inside your recreational vehicle.
In addition to causing damage to your recreational vehicle, tobacco smoke
releases formaldehyde and other toxic chemicals.
Medical Advice
If you have any questions regarding the health effects of formaldehyde, please
consult your doctor or local health department.
Chemical gassing is not a “Defect” in your recreational vehicle and is not
covered by the Limited Warranty. Please follow the recommendations in this
manual to address this concern.
TABLE OF CONTENTS
A. WARRANTY AND SERVICE
Warranty
Warranty Explanation
Service
Reporting Safety Defects
Maintenance Schedule
B. DRIVING
Loading
Weighing The Motorhome
Seat Belts
Trailer Towing & Driving Tips
Towing The Motorhome
Safety Check List
C. SPRINTER VAN
Component Identification
Tire/Wheels
Changing a Tire
Wheel Simulator
D. CAMPING
Safety
Smoke/CO Alarm
LP Gas Detector
Overnight Stop
Extended Stay
Winter Traveling
E. EXTERIOR
Cleaning Exterior
Roadside Exterior Features
Curbside Exterior Features
Awning
F. INTERIOR FURNISHINGS
AND ACCESSORIES
Seats
Lounge/Bed, Dinette
Vinyl Floor
Cabinets
Wet bath
Galley/Lavatory Sinks
Interior Skin
Fabric
Shades
Countertops
Vents
Interior Bulbs
G. PLUMBING
LP (Liquid Petroleum) Gas
Water System
Water Pump
City Water Hookup
Exterior Shower
Faucets
Drain Valve Locations
Toilet
Storage and Winterizing
Drainage/Waste System
H. ELECTRICAL
120 Volt System
Energy Management System
GFI Breakers
Generator
12-volt Operation
Battery Disconnect
Monitor System
TV Antenna
Entertainment Center
Satellite System
Solar Power
I. APPLIANCES
Air Conditioner
Furnace
Refrigerator
Cooktop
Microwave Oven
Water Heater
Coffee Maker
J. SPECIFICATIONS
Dimensions
Capacities
INDEX
WARRANTy AND SERvICE
AIRSTREAM MOTORHOME LIMITED WARRANTY
WARRANTY COVERAGE
Airstream Inc. (“Airstream”) warrants that it will repair or replace defects in
material or workmanship in any components of a new Airstream motorhome
purchased from an authorized Airstream dealer in the United States or Canada
for 36,000 miles (57,937 Kilometers) or a period of thirty-six (36) months from
the date the motorhome is first delivered to the original retail purchaser. In order
to obtain coverage under this Limited Warranty, you must notify an authorized
Airstream dealership or Airstream of the warrantable defect no later than ten
(10) days following expiration of this Limited Warranty. Airstream’s obligation
to repair or replace defective materials or workmanship is the sole obligation of
Airstream under this Limited Warranty. Airstream reserves the right to use new
or remanufactured parts of similar quality to complete any warranty work.
LIMITATION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES ARISING UNDER APPLICABLE LAW, IF
ANY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE
HEREBY LIMITED IN DURATION TO THE TERM OF THIS LIMITED WARRANTY.
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE HEREBY DISCLAIMED
BY AIRSTREAM. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY
This Limited Warranty does not provide coverage for any of the following:
1. Tires, batteries, stereo, television, range/stove, furnace, refrigerator, water
heater, microwave, generator, slide-out mechanisms, and other materials, parts
and components warranted by persons or entities other than Airstream. Please
refer to the warranties of component manufacturers for terms and conditions
of coverage;
2. Any part or component of the motorhome that was not manufactured or
installed by Airstream;
3. Normal deterioration due to wear or exposure, including but not limited to
rust, corrosion, oxidation, and cosmetic blemishes;
4. Normal maintenance and service items, including but not limited to light
bulbs, fuses, lubricants, sealants and seals, slide out adjustments, door adjust-
ments, and awning tension;
5. After-market equipment or accessories installed on the motorhome after
completion of manufacture by Airstream, or any defects or damage caused by
such items;
6. Motorhomes not purchased through an authorized dealer of Airstream mo-
torhomes, and motorhomes purchased directly or indirectly through auction,
salvage, repossession, or other non-customary sale means;
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WARRANTy AND SERvICE
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7. Defects or damage caused by, in whole or in part, or in any way related to:
a. Accidents, misuse (including off-road use), or negligence.
b. Failure to comply with the instructions set forth in any owner’s
manual provided with the motorhome.
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c. Alteration or modification of the motorhome except such altera
tions or modifications approved in writing by Airstream.
d. Acts of God or other environmental conditions, such as lightning,
hail, salt, or other chemicals in the atmosphere.
e. De-icing agents or other chemicals applied to the motorhome.
f. Failure to properly maintain or service the motorhome, includ
ing but not limited to the maintenance of lubricants, sealants, and
seals.
g. Condensation and the results of condensation including water
damage and the growth of mold or mildew. Mold and mildew are
natural growths given certain environmental conditions and are not
covered by the terms of this Limited Warranty.
h. Use of the motorhome other than for temporary recreation pur
poses, including but not limited to use of the motorhome for residen
tial, commercial, disaster relief, or rental purposes.
i. The addition of weight to the motorhome that causes the motor
home’s total weight to exceed applicable motorhome weight rat
ings, or addition of weight causing improper distribution of the
weight of the motorhome.
j. Failure to seek and obtain repairs in a timely manner.
k. Failure to use reasonable efforts to mitigate damage caused by
defects.
l. Failure to properly ventilate the motorhome.
m. Improper electric power supply or improper vehicle hookup to
other facilities.
n. Acts or omissions of any person or entity other than Airstream.
DISCLAIMER OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
Airstream hereby disclaims any and all incidental and consequential damages
arising out of or relating to the motorhome, including expenses such as trans-
portation to and from vehicle dealerships and Airstream repair facilities, loss of
time, loss of pay, loss of use, inconvenience, commercial loss (including lost
profits), towing charges, bus fares, vehicle rental, service call charges, gasoline
expenses, incidental charges such as telephone calls and facsimile transmis-
sions, and expenses for lodging. This disclaimer is independent of any failure of
the essential purpose of any warranties provided with the motorhome, and shall
survive any determination that a warranty failed of its essential purpose. Some
states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
OBTAINING WARRANTY SERVICE
In order to obtain warranty service under this Limited Warranty, the owner must
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WARRANTy AND SERvICE
do all of the following:
1. Owner and dealer representative must complete, sign, and return
the Customer Performance Checkout within 10 days from delivery
of the motorhome;
2. Notify Airstream or one of its authorized, independent dealers, of
any claimed defect within the warranty period or 10 days thereafter;
3. Provide notification of a defect within 10 days of discovery of that
defect; and
4. Promptly return the motorhome to an authorized Airstream dealer
or Airstream for repairs.
If you believe a defect covered by this Limited Warranty still exists after an at-
tempted repair by an authorized Airstream dealer, you must contact Airstream
at the following address, specifying:
1. The complete serial number of the motorhome;
2. The date of original purchase and the date of original delivery;
3. The name of the selling dealer; and
4. The nature of the problem and the steps or service which have
been performed.
AIRSTREAM, INC. 419 West Pike Street P.O. Box 629 Jackson Center, Ohio
45334-0629 Attention: Owner Relations Department
Airstream may direct you to an authorized Airstream dealer, or may request that
you bring your motorhome to the Airstream factory in Jackson Center, Ohio for
repairs.
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Airstream does not control the scheduling of repairs at its authorized Airstream
dealers, and repairs at the Airstream factory may not be immediately available.
Therefore, you may encounter delays in scheduling repairs and/or completion
of repairs. All costs associated with transporting the motorhome for any war-
ranty service shall be the sole responsibility of the owner.
DEALER REPRESENTATIONS EXCLUDED
The entire Limited Warranty provided by Airstream is set forth herein. Airstream
will not be responsible for any additional representations or warranties made by
any person or entity other than Airstream, and Airstream’s obligations are solely
as set forth in the terms and conditions of this Limited Warranty.
WARRANTY TRANSFER
This Limited Warranty is transferable to subsequent owners for the remaining
duration of the warranty period, upon approval from Airstream. Transfer of this
Limited Warranty will only be approved by Airstream upon all of the following:
(1) Airstream’s receipt of a completed transfer application form; (2) the pay-
ment of a $250.00 processing fee to Airstream; and (3) the completion of an
inspection of the condition of the motorhome, at the owner’s expense, by an
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WARRANTy AND SERvICE
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authorized Airstream dealer in accordance with Airstream’s required procedure
and Airstream’s receipt of a written report as to the results of such inspection.
Transfer application forms are available from your dealer or Airstream’s Service
Administration Department.
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CHANGES IN DESIGN
Airstream reserves the right to make changes in design and improvements
upon its products from time-to-time, without imposing upon itself any obliga-
tion to install additional features in your motorhome.
CONSUMER ARBITRATION PROGRAM
Airstream Inc. participates in the Consumer Arbitration Program for Recreation
Vehicles (CAP-RV). This third-party dispute resolution program is available, at
no charge to you, to settle unresolved warranty disputes for recreation vehicles.
This dispute resolution program reviews eligible product and service related
complaints involving warranty covered components.
To find out more about this program, or to request an application/brochure,
please call the Arbitration Administration office toll-free 800.279.5343.
fore claiming rights conferred by 15 USC section 2310 (Uniform Commercial
Code) or Civil Code section 1793.22(b) (Song-Beverly Warranty Act). You are
not required to use the program if you choose to seek redress by pursuing
rights and remedies not created by those laws.
Members of the armed forces who purchased the vehicle in California, or who
were stationed in or a resident of California at the time of purchase (regardless
of state of purchase) or who are stationed in California at the time of application
to this program may utilize the CAP-RV program.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
AIRSTREAM, INC.
419 West Pike Street
P.O. Box 629
Jackson Center, OH 45334-0629
Tele: 937-596-6111
Fax: 937-596-6539
For recreation vehicles purchased in the State of California: The CAP-RV
program operates as a certified mechanism under the review of the California
Arbitration Certification Program. You must utilize the arbitration program be-
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WARRANTy AND SERvICE
WARRANTY EXPLANATION
Along with your new Airstream motorhome, you have purchased the Airstream
Limited Warranty. Read your Limited Warranty carefully. It contains the entire
agreement with respect to Airstream’s obligation on the Limited Warranty on
your new vehicle. The terms of the Limited Warranty, and only those terms, will
define Airstream’s responsibility. When you receive your Limited Warranty file
it for safekeeping.
Upon proof of purchase date to any Airstream Dealer Service Center, defects in
materials or workmanship will be repaired or replaced without cost to the owner
for a period of thirty six (36) months from the original purchase date, or 36,000
miles (57,937 kilometers), whichever occurs first. Written warranties of some
manufacturers of components of the motorhome will be honored by Airstream
for the duration on that manufacturer’s warranty.
The Airstream Limited Warranty Excludes:
Normal Wear:
Items such as curtains, upholstery, floor coverings, window and vent seals may
show wear within the three year/36000 mile Limited Warranty period depending
upon the amount of usage, weather, and atmospheric conditions.
Accident
Damage caused by accident is usually visible, and we strongly urge our dealers
and customers to inspect the motorhome upon delivery for any damage caused
by accident while being delivered to the dealer, or while it is on the dealer’s
lot. Damage of this nature becomes the dealer’s or your responsibility upon
acceptance of the motorhome. GLASS BREAKAGE, whether obviously struck
or mysterious, is always accidental and covered by most insurance policies.
Abuse
Lack of customer care and/or improper maintenance, including failure to com-
ply with the instructions and terms of the all owner’s manuals and booklets, or
failure to heed proper vehicle operation shown by the dash instruments is not
covered by warranty.
Exposure
Deterioration by sunlight is possible to such items as tires, curtains or uphol-
stery. Steel or metal surfaces are subject to the elements, causing rust and cor-
rosion that is normal and beyond the control and responsibility of Airstream.
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WARRANTy AND SERvICE
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Appearance
Paint and appearance items that show imperfections, damage to interior and
exterior surfaces resulting from abrasion, collision or impact, and broken win-
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dow glass is not covered by the Airstream Limited Warranty and should be
brought to the attention of your Airstream dealer at the time of delivery and
during pre-delivery inspection.
Overload
Overload Damage due to loading beyond capacity or to cause improper bal-
ance is not covered by the Airstream Limited Warranty. The Airstream motor-
home is engineered to properly handle any normal load. There are limits to the
amount of load that can be safely transported depending upon speed and road
conditions. If these limits have been exceeded, the Airstream Limited Warranty
will not cover resulting damage. For additional information on the load capacity
of your motorhome, consult your Sprinter and Airstream Owner’s Manuals or
gross vehicle weight rating plate.
Chemical Gassing
manual Introduction section to address this concern.
Sprinter Van
Airstream, Inc., does not accept any responsibility in connection with any of its
motorhomes for the Sprinter Van or its components. The Sprinter Van and its
components are covered by Sprinter Warranties as explained by Sprinter litera-
ture provided with each motorhome. Your Sprinter Van and its components are
pre-checked by its manufacturer before delivery to Airstream. All service to the
Sprinter Van and its components must be performed by Sprinter designated
service points according to the manufacturer’s warranty and service policies.
Sprinter Literature is supplied with each Airstream motorhome. The literature
gives important information concerning its warranty coverage, maintenance,
and operation.
Warning: Your Sprinter Van Operator’s and Warranty Manuals
contain important cautions, warnings, operational, and warranty informa-
tion on the Sprinter and its components. All information in the Sprinter
manual should be reviewed and followed for your safety.
Chemical gassing is not a “Defect” in your recreational vehicle and is not
covered by the Limited Warranty. Please follow the recommendations in this
The Airstream Interstate Owner’s Manual may provide addition information and
tips on the use of the Van as a motorhome, however, no information, in whole
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WARRANTy AND SERvICE
or in part, in any Airstream manuals should be interpreted as advice or direc-
tions to disregard or void the Warnings, Cautions, Notices, or other information
contained in the Sprinter’s manuals.
Other Exclusions
Tires, batteries, and the generator are serviced by their respective manufac-
turers and will be handled by their service centers according to the terms of
their written policy. Any warranty forms from these manufacturers should be
completed promptly, preferably at time of purchase.
Service
Before leaving the factory, each and every vital part of the motorhome is tested
for performance. Each test is signed and certified by an inspector. After the
motorhome arrives on your dealer’s lot all of these vital parts and systems are
again tested. When you take delivery of your new motorhome you will receive
a complete Customer Performance Checkout.
Major service under your Airstream Limited Warranty is available through our
nationwide network of Airstream Dealer Service Centers. An up-to-date list of
Dealer Service Centers has been provided with your new motorhome. This list
is current as of the date of publication. Please contact an authorized Airstream
dealer if you need service.
Occasionally dealerships change, or new dealers are added who may not ap-
pear on this list. For this reason, it is suggested that you contact your selling
dealer from time to time and bring your list up to date or go to www.airstream.
com and use the dealer locator. Airstream customer relations can also supply
you with an up to date list.
ALL SERVICE CENTERS OPERATE ON AN APPOINTMENT BASIS FOR
THE UTMOST EFFICIENCY.
When you require service from the Airstream Factory Service Center or a
Certified Dealer Service Center, please contact the service manager for an
appointment, and kindly inform him if you are unable to keep the appointment
date or wish to change it. Service may be arranged at the Airstream Factory
Service Center by contacting the Service Coordinator at:
Airstream Factory Service Center
P.O. Box 629
419 W. Pike Street
Jackson Center, Ohio 45334-0629
Phone: 937-596-6111 Fax: 937-596-6802
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WARRANTy AND SERvICE
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REPORTING SAFETY DEFECTS
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform the National Highway
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Traffic Safety Administration (NHTSA) in addition to notifying Airstream Inc..
If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a group of vehicles, it may order a recall and
remedy campaign. However, NTHSA cannot become involved in individual
problems between you, your dealer, or Airstream Inc.
To contact NHTSA, you may either call the Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or
write to: Administrator, NHTSA, 1200 New Jersey Avenue, S.E., Washington,
DC 20590.
You can also obtain other information about motor vehicle safety from http://
www.safercar.gov.
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WARRANTy AND SERvICE
MAINTENANCE SCHEDULE
Warning: FAILURE TO MAINTAIN YOUR COACH CAN CAUSE
PREMATURE AND UNEXPECTED PARTS BREAKAGE AND/OR ERRATIC
OPERATION THAT MAY BE HAZARDOUS. SERIOUS INJURY COULD
RESULT FROM FAILURE TO HEED THIS WARNING.
EVERY 1,000 MILES OR 60 DAYS
Smoke/CO Alarm Test weekly and replace battery as required.
GFI Circuit Breaker Test and record.
EVERY 5,000 MILES OR 90 DAYS
LPG Regulator Check bottom vent for obstructions
Roof Vent Lubricate with light household oil
Living Area Windows Lubricate with light household oil
EVERY 10, 000 MILES OR 6 MONTHS
Smoke/CO Alarm Vacuum exterior only.
EVERY 12,000 MILES OR 1 YEAR
LP Tank Check for damage.
Sealer Check and reseal, windows, lights, and
vents. Reseal with urethane
sealant or equivalent as needed.
APPLIANCES
Appliances have maintenance schedules and advice in their respective
Owners/Operation Manuals. These manuals are included in the owner’s
packet given to you by your dealer. Please become familiar with and follow
all information in these manuals.
AUTOMOTIVE
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See the Sprinter Operators Manual and Maintenance Logbook for
Automotive Maintenance schedules and pre-trip inspections.
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WARRANTy AND SERvICE
MAINTENANCE RECORDS
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DAT E DEALER SERvICE PERFORMEDDAT E DEALER SERvICE PERFORMED
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DRIvING
LOADING
One of the most critical aspects of safely operating a motorhome is knowing
the weights involved and where they are placed. The first thing to determine is
how much cargo is being loaded and confirming that it is within the capacities
of the equipment being used. Determining WHERE that load is placed is criti-
cal to the way your rig will handle on the road.
Do not try to guess what your recreational vehicle weighs loaded. Load your
RV including water, propane, etc and take it to a public scales. Weigh each
axle of your vehicle. Refer to your axle weight and tire limits to see if your
within a safe range. Total all axle weights and make sure you are below the
GVWR. If you are not overloaded make sure your load is balanced. Do not
load too much on one side. A balanced load is much easier to tow or drive.
Front to back balance is also important. Step back and look at your recre-
ational vehicle. Make sure that there is not too much weight on the hitch or on
the rear of the RV. Be sure to secure all items. Loose items can cause damage
and be a safety issue if not properly secured.
The Cargo Carrying capacity tag shown below is installed on every
motorhome and can be found on the inside of the screen door on your
vehicle.
MOTOR HOME OCCUPA NT AND CARGO CARRYING CAP A CITY
VIN #################
THE COMBINED WEIGHT OF OCCUP A NTS AND CARGO SHOULD NEVER EXCEED
XXX kg or XXX lbs
Safety belt seating capacity: XXX
CAUTION
A full load of water equals XXX kg or XXX lbs of cargo @ 1 kg/L (8.3 lb/gal) and the tongue
weight of a towed trailer counts as cargo
To arrive at the “THE COMBINED WEIGHT OF OCCUPANTS AND CARGO
SHOULD NEVER EXCEED” number, Airstream weighs the vehicle as finished
and adds the weight of full tanks of liquid propane and chassis fuel. That num-
ber is subtracted from the Gross Vehicle Weight Rating (GVWR) of the motor-
home and listed on the tag, The total weight of any and all cargo, including but
not limited to dealer or customer modifications or additions, fluids (freshwater,
holding, and water heater tanks), food, clothes, tools, the tongue weight of a
towed trailer or vehicle, and passengers should never exceed the number listed
while the motorhome is in transit.
The “Safety belt seating capacity” is the number of passengers that seat belts
are provided for.
B
The “A full load of water equals” number is arrived at by multiplying the fresh
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water tank and water heater capacities by 1Kg/L or 8.3 lb/gl.
When loading the vehicle it is important to keep the Gross Vehicle Weight
Rating, Gross Axle Weight Ratings, Tire Weight Ratings (listed on the vehicle
Tire Information Placard), and the Cargo and Occupant Capacity in mind and
not to exceed these specifications. Your safety depends on not overloading the
motorhome, motor home axles, and tires. See the specification section for the
weight rating list of these items.
WEIGHING
To determine the actual weight of your vehicle with personal cargo and water
it must be weighed on scales as you plan to travel. The most common scales
are those used by states to weigh trucks used along the highway. In rural areas,
grain elevators and cement outlets are a good source and another would be a
gravel pit. Note: Weighing instructions for this motorhome is explained on the
next page. If you have trouble locating scales, a call to your State Highway
Patrol will usually find them very cooperative in assisting you.
Vehicle and Trailer Weights and Ratings Definitions
Gross Vehicle Weight Rating • (GVWR) is the maximum permissible
weight of the motorhome.
Gross Vehicle Weight • (GVW): comprises weight of vehicle including
tools, spare tire, installed accessories, passengers, cargo, and
trailer tongue weight. It must never exceed the GVWR.
Gross Axle Weight Rating• (GAWR) is a maximum permissible axle
weight.
Gross Trailer Weight • (GTW) is a maximum permissible trailer weight
to be towed.
Trailer Tongue Weight Rating• (TWR) is the maximum permissible
weight of the trailer tongue. This counts as cargo when loading a
motorhome.
NOTE: Check the Sprinter manual for all weights and the tire information
placard location.
Procedure for Weighing A RV (See chart on next page).
Vehicle should be weigh loaded as you normally travel.
1. Fill in first row from Specification Section of this manual.
2. Weigh vehicle as shown in row 2 (Scale Weight) and fill in blanks.
3. Weigh one side of vehicle as shown In Individual Wheel Position Weight.
4. Calculate other side as shown in last row.
Information for line 1 is located in the specification section in this manual.
NOTE: Check the Sprinter manual for all weights and tire information placard
location.
B - 2BB - 3
Front Axle GAWR GVWR Rear Axle GAWR GCWR - GVW
SCALE WEIGHT Optional Tow Weight
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B
___________
STEP 1
Front Axle GAW
INDIVIDUAL WHEEL POSITION WEIGHT
___________
STEP 4
Left Front Wheel
Position
Calculated Calculated Calculated
___________
Right Front Wheel
Position
Step 1 minus Step 4
___________
STEP 2
GVW
Rear Axle GAW
___________
STEP 5
Left Side
(Total LF + LR)
___________
Right Front
(Total RF + RR)
Step 2 minus
Step 5
___________
STEP 3
___________
STEP 3a
Tow Weight minus
Weight of Trailer
or Vehicle Towed
___________
STEP 6
Left Rear Wheel
Position
___________
Right Rear
Wheel Position
Step 3 minus Step 6
B - 3
GAWR = Gross Axle Weight Rating
GVWR = Gross Vehicle Weight Rating
GCWR = Gross Combination Weight Rating
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WEIGHT DISTRIBUTION
Motorhomes have fresh water and wastewater tanks, a water heater, and stor-
age areas. It gives you great flexibility in loading. With flexibility comes respon-
sibility. If you want to load down all the storage compartments, the amount of
fluids may have to be reduced. It’s a trade off so plan wisely. Distribute your
additional cargo as evenly as possible with the heaviest objects located as low
as possible.
Do you really want to carry a full freshwater tank to a RV park 1,000 miles
away and then hook up to a city water supply? Even if you’re going to the
“boondocks”, you can usually fill your water tank shortly before entering the
area. Just reducing your load by 10 gallons of water lets you carry an additional
30 pounds of cargo.
SAFETY
SEAT BELTS
Federally approved seat belts are provided for the use of the driver, the right
front passenger, the second row captains chairs, and the rear lounge. Most
states require by law that all passengers in a motor vehicle use seat belts while
in transit. It is strongly recommended that all occupants remain seated with their
safety belts firmly attached while the motorhome is in transit. The driver should
adjust his seat so that he is able to reach all controls easily with the belt on, and
be able to use all the travel on the foot brake. Seat belts should be placed as
low as possible around the hips to prevent sliding out from under them in case
of accident. This places the load of the body on the strong hipbone structure
instead of around the soft abdominal area. Remember one occupant per seat
belt when traveling.
The driver and front passenger seat belt buckle operation and is explained in
the Sprinter manual.
The rear lounge and rear captain chairs seat
belt buckles are secured by inserting the male
end into the female buckle until the buckles
are secured. To release the buckle press the
Release Button
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release button on the female end.
Warning: Become familiar with and follow all directions, ad-
vice, and warnings pertaining to seats, seat belt operation, and restraint
systems, provided in the Sprinter Operator’s Manual. Do not allow pas-
sengers to ride anywhere in the motorhome except in seats that are
equipped with approved seat belts.
Warning: Children must be secured in a Federally Approved
Child Restraint Device. Failure to use proper restraints while in transit
can result in severe or fatal injuries. Never place an infant seat that faces
to the rear on the front passenger seat. Never place an unbelted infant
seat on any seat while in transit.
Child restraint devices are designed to be secured with lap or lap/shoulder
belts. All instructions supplied by the restraint manufacturer must be followed.
Statistics have shown children are safer when properly restrained in a rear seat-
ing position than in a front seating position.
DRIvING
CHILDREN HAVE LOVED ONES TOO.
IF YOU WON’T BUCKLE UP FOR YOURSELF, BUCKLE UP FOR THEM.
B
dangEr: Drinking or taking drugs and driving is a very danger-
ous combination. Even a small amount of alcohol or drugs can affect your
reflexes, perception, and judgment. The possibility of a serious or even
fatal accident is sharply increased when you drink or take drugs and drive.
Never drink and/or take drugs and drive or allow anyone to drive after
drinking and/or taking drugs.
Often the children traveling in motorhomes are grandchildren. There are times
when our love for grandchildren makes us hesitate to properly supervise their
actions. Don’t hesitate when it comes to passenger safety. Make sure all pas-
sengers are properly restrained.
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TRAILER TOWING AND DRIVING TIPS
(Some text is partial excerpts from Sprinter Operators Manual)
Warning: Failure to use proper equipment and driving tech-
nique can result in a loss of vehicle control when towing a trailer. Improper
towing or failure to follow the instructions contained in this section can
result in serious injury. Follow the guidelines below carefully to assure
safe trailer operation. Ask your authorized Sprinter or Airstream dealer if
you require an explanation of information contained in the manuals.
Trailer Hitches
Units have hitches and wiring installed from the Sprinter manufacturer. The
Sprinter 7- way connector is used for lights and charge line on a trailer. For
further information, please see your authorized Sprinter dealer.
The bumpers on your vehicle are not designed for use with clamp type hitches.
Do not attach rental hitches or other bumper type hitches to them.
To reduce the possibility of damage, remove the hitch ball adapter from the
receiver when not in use.
Since this vehicle is designed and intended primarily as a load-carrying vehicle,
towing a trailer will affect handling, durability and economy. Maximum safety
and satisfaction depends upon proper use of correct equipment and avoiding
overloads and other abusive operation.
Warning: The total weight of the motorhome and trailer must
not exceed the GCWR listed in the specification section of this manual.
The maximum towing capacity varies according to the size of the moto-
rhome and its GCWR. Vehicles should be properly equipped for towing
trailers. Information on trailer hauling capabilities and special equipment
required may be obtained from your Sprinter and/or Airstream dealer.
Loading a Trailer
When loading a trailer, you should observe that neither the permissible GTW
(Gross Tongue Weight), nor the trailer GVWR are exceeded.
Maximum permissible values are listed on the safety compliance certification
labels for the vehicle and for the trailer to be towed. For their location, see the
Sprinter Operators Manual. The lowest value listed must be selected when
determining how the vehicle and trailer are loaded.
To assist in attaining good handling of the vehicle/trailer combination it is im-
portant that the tongue weight be maintained at approximately 10%-15% of
the loaded trailer weight, but not to exceed the hitch rating. Tongue loads can
B - 6BB - 7
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be adjusted by proper distribution of the load in the trailer, and can be checked
by weighing separately the loaded trailer and then the tongue.
The tongue weight (TW) at the hitch ball must be added to the GVW to prevent
exceeding your Sprinter towed vehicles or rear GAWR.
When towing trailers, motorhome tires should be inflated to the highest pres-
sures shown on the Sprinter Tire Information Placard. See Sprinter Manual for
its location. The Cargo Carrying Capacity (CCC) of this vehicle is reduced by
the amount that equals the trailer tongue load on the trailer hitch.
Checking Weights of Vehicle and Trailer
To assure that the tow vehicle and trailer comply with the maximum permissible
weight limits and to know the actual weights, have the loaded vehicle-trailer
combination (tow vehicle including driver, passengers, and cargo and trailer
fully loaded) weighed on a commercial scale as explained earlier in this sec-
tion.
Also check the vehicles front and rear axle weights and tongue weight. The val-
ues as measured must not exceed the Sprinter weight ratings listed on vehicle
information placards and in the Sprinter manual. These ratings are also listed in
the Specification section of this manual, page J-1.
NOTE: Check the Sprinter manual for all weights and tire information placard
locations.
Attaching a Trailer
B
Please observe maximum permitted trailer dimensions (weight and length).
Most states and all Canadian provinces require safety chains between your tow
vehicle and trailer. The chains should be crisscrossed under the trailer tongue.
It must be attached to the hitch receiver, and not to the vehicles bumper or
axle. Be sure to leave enough slack in the chains to permit turning corners.
Most states and all Canadian provinces required a separate brake system
for towing trailers.
Warning: The towing vehicle’s braking system is rated for op-
eration at GVWR (GROSS VEHICLE WEIGHT RATING), NOT at the GCWR
(GROSS COMBINED WEIGHT RATING). A separate functioning brake
system is required for any towed vehicles or trailers weighing more than
1000 lbs. (450 kg) when fully loaded. NEVER exceed the GVWR (GROSS
VEHICLE WEIGHT RATING), or the GAWR (GROSS AXLE WEIGHT RATING)
specified on a motorhome certification label. Also NEVER, exceed the
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weight ratings of trailer hitch installed on a motorhome. Failure to heed
any part of this warning could result in loss of control of the motorhome
and towed vehicle or trailer and may cause an accident and serious injury.
For specified towed vehicle braking requirements, consult the Sprinter
Operator’s manual that comes with this vehicle.
Warning: Do not connect a trailer brake system (if trailer is so
equipped) directly to the vehicles hydraulic brake system if your vehicle is
equipped with antilock brakes. If you do, neither the vehicles brakes nor
the trailers brakes will function properly. Property damage, injury or death
to you or others may be the result.
The provided vehicle electrical wiring harness for a trailer towing has a brake
signal wire for hookup to a brake controller. Most states and all Canadian
provinces require a brake away switch on trailers with a separate brake
system. The switch activates the trailer brakes in the possible event that the
trailer might separate from the tow vehicle. Please consider using a trailer
sway control system. For further information, see your authorized Sprinter or
Airstream dealer.
Towing a Trailer
with trailer towing. Make sure that your vehicle -- trailer combination will be
legal; not only for where you reside, but also for where you’ll be driving. A good
source for this information can be the State Attorney General, State Police, or
local authorities.
Before you start driving with a trailer, check the trailer’s hitch, brake away
switch, safety chains, electrical connections, lighting and tires. Also, adjust the
mirrors to permit unobstructed view beyond rear of trailer.
If the trailer has brakes using an electric brake controller, start your vehicle and
trailer moving slowly, and then apply the brakes manually using the brake con-
troller to be sure the brakes are working properly. Read and follow the controller
manufacturers recommendations.
When towing a trailer, check occasionally to be sure that the load is secure, and
that lighting and trailer brakes (if so equipped) are functioning properly. Always
secure items in the trailer to prevent load shifts while driving.
Take into consideration that when towing a trailer, the handling characteristics
are different and less stable from those when operating the vehicle without a
trailer. It is important to avoid sudden maneuvers.
There are many different laws, including speed limit restrictions, having to do
The vehicle and trailer combination is heavier, and therefore is limited in ac-
B - 8BB - 9
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celeration ability, and requires longer stopping distances. It is more prone to
reacting to side wind gusts, and requires more sensitive steering input.
In order to gain skill and an understanding of the vehicles behavior, you should
practice turning, stopping and backing up in an area which is free from traffic.
If possible, do not brake abruptly, but rather engage the brake slightly at first to
permit trailer to activate its brake. Then increase the braking force.
We want every owner to be a safe and courteous driver. A few hours of towing
practice in a large empty supermarket lot will make pulling your trailer over the
road much easier. Line out two corners for left and right turns. You may also use
these corners to practice backing and parking.
DURING PRACTICE OBSERVE THAT THE TRACKS MADE BY THE TRAILER
WHEELS ARE DISTINCTLY DIFFERENT FROM THOSE MADE BY THE TOW
VEHICLE.
Studying this will make it easier for you to correct mistakes. Consider truck or
trailer type fender or door grip rear view mirrors for maximum visibility. In most
states the law requires them.
tow. Check traffic, signal that you are about to pull away, and start slowly. Look
often in your mirrors, and observe the action of the trailer, then carefully move
into the proper lane of traffic. Remember that the trailer wheels will not follow
the path of the tow vehicle wheels; therefore, WIDER TURNS ARE NECESSARY
WHEN TURNING TO THE LEFT OR TO THE RIGHT.
ON FREEWAYS OR EXPRESSWAYS try to pick the lane you want and stay in
it. Always maintain plenty of space between you and the car ahead, at least the
length of the tow vehicle plus trailer for every ten miles per hour. Remember
that in order to pass another vehicle you will need longer to accelerate. You
must also allow for the length of the trailer when returning to the right
hand lane.
B
After thoroughly inspecting your hitch, brakes, and tires you should be ready to
B - 9
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Tracking
On a two-lane road cars may be lining up behind you because you are traveling
at a lower speed. It is both courteous and sensible to signal and pull over at the
earliest safe opportunity, and let them pass.
The BRAKE CONTROLLER (if so equipped) is activated when you apply the
brakes of the tow vehicle. Your tow vehicle brakes will automatically apply
the trailer brakes first when properly adjusted. This will help keep your tow
vehicle and trailer in a straight line and make you stop as if you were driving
the tow vehicle alone. If swaying or swerving should occur, briefly operating
the controller separate from the vehicle brakes may help correct the situation.
Practice this maneuver on a clear highway. Don’t wait for an emergency then
grope for the controller.
When trailering you might encounter a temporary cooling system overload
during severe conditions such as hot days when pulling on a long uphill grade,
when slowing down after higher speed driving, or driving long idle periods in
traffic jams. If the hot indicator light comes on, or the temperature gauge indi-
cates overheating and you have your air conditioner turned on, turn it off. Pull
over in a safe place and put on your emergency brake. Don’t turn off the engine.
Increase the engine idle speed. Lift the engine hood and check for fluid leaks
at the radiator overflow outlet. Check to see that all drive belts are intact and
the fan is turning. If you have a problem have it fixed at the next opportunity. If
there is no problem the light should go off or temperature should come down
within one minute. Proceed on the highway a little slower. Ten minutes later
resume normal driving.
dangEr: Never open a radiator cap when the tow vehicle is
hot. Add coolant when the vehicle is cool.
When going downhill in dry weather, down shift so that engine compression
will slow the whole rig down. Take dips and depressions in the road slowly and
do not resume normal driving speeds until you are sure that the trailer wheels
are clear of the dip.
Warning: On slippery pavement do not use engine drag to
help slow down as this may cause the rear wheels of the tow vehicle to
B - 10BB - 11
skid. On icy pavement drive slowly and if you feel the tow vehicle skidding
gently apply the trailer brakes only. This will bring the tow vehicle and
trailer back into a single line. Chains do not help trailer wheels.
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When driving in mud and sand let the momentum carry the rig through. Apply
power gently and use as little as possible. Stay in the tracks of the vehicle
ahead and keep the tow vehicle in the highest possible gear. If you are stuck it
is best to tow out the entire rig together without unhitching.
Despite the best hitch you will notice that whenever a large bus or truck
overtakes your rig the displaced air first pushes the trailer rear slightly to the
right and then affects the front. It may be necessary to steer very slightly, mo-
mentarily, toward the bus or truck to help compensate for the sway induced
by the passing-vehicle. Do not apply the vehicle brakes, as this can tend to
exaggerate the situation. You may find, however, that briefly applying the trailer
brakes with your manual control will help eliminate sway.
Warning: CHOCK THE TRAILER WHEELS when stopping on
a hill or slope. Leaving your tow vehicle in gear is not enough for standstill
safety. Do not use trailer brakes as parking brakes.
B
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Backing Up
In BACKING UP the important thing to remember is to DO EVERYTHING
SLOWLY and to correct immediately if you see the trailer turning the wrong
way. Concentrate on the rear of the trailer. With your tow vehicle and trailer in
a straight line, back up slowly and turn the bottom of the steering wheel in the
direction you want the trailer to go. Watch out the window or in the mirror until
the rear of the trailer is pointing in the desired direction. Your tow vehicle will be
following the trailer in an arc. Straighten the tow vehicle and trailer by turning
the steering wheel more sharply, and then when
they are in line, straighten the steering wheel.
ALWAYS TRY TO BACK TO YOUR LEFT BECAUSE
THE VISIBILITY IS MUCH BETTER. When you don’t
make it on the first try it is usually much easier to
pull forward to your original straight position and
start over.
If your spouse or traveling companion normally
directs you when backing they should position
themselves forward of the tow vehicle so the driver
can easily see them. Their directions should always
indicate to the driver the direction the rear of the
trailer should go. A little practice in a parking lot with the person giving direc-
tions can save a lot of frustration when backing into a campsite.
Warning: take into consideration that when towing a trailer,
the handling characteristics are different and less stable from those with
operating the vehicle without a trailer. It is important to avoid sudden ma-
neuvers. Sudden maneuvers may lead to loss of control over the vehicle
-- trailer combination.
B - 12BB - 13
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nOTiCE: If the transmission hunts between gears on inclines, manually shift
to a lower gear. A lower gear and reduction of speed reduces the chances of
engine overloading and/or overheating. When going down a long hill, shift into
a lower gear and use the engines braking effect. Avoid riding the brakes, thus
overheating the vehicle and trailer brakes. If the engine coolant rises to an
extremely high temperature (coolant temperature needle approaching the red
zone) when the air conditioner is on, turn off the air conditioner. Engine coolant
heat can be additionally vented by opening the windows, switching the climate
control fan speed to high and setting the temperature control to the maximum
hot position.
Passing
Extreme care must be exercised when passing another vehicle. A vehicle with
a trailer attached will require additional passing distance ahead then when driv-
ing without a trailer. Because your vehicle and trailer is longer then your vehicle
alone, you will also need to go much further ahead of the passed vehicle before
you can return to your lane.
Parking Your Motorhome
B
Warning: to reduce the risk of personal injury, or damage to
the vehicle power train, as a result of vehicle/trailer movement, always:
Keep right foot on the brake pedal.•
Shift gear selector lever to position "N".•
Have a second person place wheel chocks on downhill side of left •
and right trailer wheels.
Slowly release brake pedal cannot vehicle and trailer roll into chocks •
until stopped.
Firmly depress parking brake pedal.•
Move gear selector lever to position "P".•
On inclines, turn wheels towards the road curb.•
B - 13
DRIvING
TOWING YOUR MOTORHOME
nOTiCE: Considerable damage may occur if the motorhome is improp-
erly lifted for towing purposes. Only qualified professional towing service
companies with proper equipment should be used. Observe all cautions
and warnings in the Sprinter Operator’s manual before towing your mo-
torhome.
nOTiCE: Do not tow the vehicle if the key cannot be turned in the ignition
lock.
If the key cannot be turned, the ignition lock remains locked and the vehicle
cannot be steered. With the engine not running there is no power assistance
for the braking and steering systems. In this case, it is important to keep in
mind that a considerably higher degree of effort is necessary to brake and
steer the vehicle. The vehicle must not be towed with the front axle raised and
key in position two in the ignition lock as the drive wheels could then lock due
to the acceleration skid control (ASR). See the Sprinter Operators Manual for
information on the ASR.
pedal in the driver’s foot well. Slide the red release down and pull it off the
post. This will save jump starts, battery charge ups and possibly battery
damage and replacement. The Sprinter manual describes its location,
operation, and cautions in detail.
In addition Airstream recommends the house battery ground should also
be disconnected during chassis electrical work. The battery box is located
under the curbside rear lounge on the rear lounge model and under the
roadside rear bed in the twin model model. A grounding stud is located
inside the house battery box at the top. Battery ground wires are routed to
this threaded stud. Remove the wires from the stud to break the ground
circuit.
NOTE: Sprinter recommends disconnecting the current to all chassis
electric consumers using the Battery isolator Switch if the vehicle sits for
periods longer than 2 months. It is located to the right of the accelerator
B - 14BB - 15
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