Agilent Technologies N2620A User Manual
Agilent N26 20A
FrameScope Pro
Network Performance
Analyzer
User’s Manual
Version 1.1
Agilent Technologies
Notices
© 2006 Agile nt Technologies, Inc.
No part of this manual may be reproduced
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agreement and written consent from Agilent Technologies, Inc. as governed by
United States and international copyright
laws.
Manual Part Number
N2620-90003
Edition
Fourth Edition, June 2006
Agilent Technologies, Deutschland GmbH
Herrenberger Straße 130,
71034 Böblinge n, Ger ma ny.
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Safety Notices
CAUTION
A CAUTION notice denotes a hazard. It calls attention to an operating procedure, practice, or the like
that, if not correctly performed or
adhered to, could result in damage
to the product or loss of important
data. Do not proceed beyond a
CAUTION no t ice unt il t he in di cate d
conditions are fully understood and
met.
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Restricted Rights Legend
If Software is for use in the performance of
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licensed as “Commercial computer software” as defined in DFAR 252.227-7014
(June 1995), or as a “commercial item” as
WARNING
A WARNING notice denotes a
hazard. It calls attention to an
operating procedure, practice, or
the like that, if not correctly performed or adhered to, could result
in personal injury or death. Do not
proceed beyond a WARNING
notice until the indicated conditions are fully understood and met.
In This Guide…
This user’s guide contains information for using your FrameScope Pro
handheld network performance analyzer.
Be sure to refer to any user’s manual supplements or release notes that
came with the unit or call your nearest technical support centre
Agilent FrameScope Pro User’s Manual 3
4 Agilent FrameScope Pro User’s Manual
Contents
1 Introducing the FrameScopePro
Safety Consideration s 10
The FrameScope Pro at a Glance 14
The Main Menu at a Glance 17
Getting Started 19
2 Network Testing with the FrameScope Pro
Network Testing Overview 26
Examining the Network 27
Running an Autotest 29
Changing the Autotest Metrics 32
Using the Stations List 33
Performing a Ping Test 38
Performing a Trace Route 41
Performing SNMP Queri es 44
Viewing Stat ist ic s 4 7
Generating Network Traffic 50
Performance Tests 53
Locating a Port with Blink Port 72
Viewing the Error Log 74
WireMap Adapter Testing 76
Using the Test Database 7 9
Using the Network Database 80
Locating Switch Ports 83
3 Voice Testing with the FrameScope Pro
Voice Testing Overview 86
How the FrameScope Pro Tests Voice Quality 87
Running a Voice Test 88
Interpreting Results 91
Network Settings 93
How to Save and Retrieve Results 94
Agilent FrameScope Pro User’s Manual 5
4 System Operations
The Status Display Area 96
The System Menu 97
System Information 98
License Details 99
Storage Setup 100
Battery Status 101
Time and Date Setup 102
User Interface Setup 103
Boot Password 104
Touchscreen Calibration 105
Restore Default Settings 106
Network Settings 108
Restoring the Default MAC Address 113
Remote Control 114
Setting up the Optional Auxiliary Port 118
RFC 2544 Test 120
SNMP Settings 121
Demo Mo de 122
5 Network Performance Analyzer Reference
Network Connection 125
Network Database 126
Network Performance Autotest 129
Statistics 154
Network Tool s 157
Remote Control 161
Memory Req uirements 163
6 Specifications
Physical 166
Environmental 167
Electrical 169
Ports 170
6 Agilent F r ameSc ope P ro U ser ’s M anual
7 Glossary
Display 171
172
Glossary 174
Agilent FrameScope Pro User’s Manual 7
8 Agilent F r ameSc ope P ro U ser ’s M anual
Agilent N262 0A FrameScop e 350 Network Per for m anc e An alyze r
User’s Manual
1
Introducing the FrameScope Pro
Safety Considerations 10
The FrameScope Pro at a Glance 14
Front View 14
Side Views 15
Controls 16
Ports 16
The Main Menu at a Glance 17
Getting Started 19
Switching the FrameScope On and Off 19
Checking Power and Charging the Battery 20
Connecting to the Network and Using the FrameScope Pro 22
Running a Test 22
The Agilent FrameScope Pro Network Performance Analyzer is
a powerful handheld instrument that measures the
performance of your key network resources and troubleshoots
the active network equipments.
With the Voice Quality Analysis Option it allows to measure the
performance of voice over VoIP network resources. The
FrameScope Pro integrates network performance analyzer
features such as auto discovery, network performance testing,
traffic generator and fault finding; with wiremap testing
feature.
Agilent Technologies
9
1 Introducing the FrameScope Pro
Safety Considerations
Safety Considerations
The following general safety precautions must be observed
during all phases of operation, service, and repair of this
instrument. Failure to comply with these precautions or with
specific warnings elsewhere in this manual violates safety
standards of design, manufacture, and intended use of the
instrument.
Agilent Technologies Inc. assumes no liability for the customer’s
failure to comply with these requirements.
Before operation, review the instrument and manual, including
the red safety page, for safety markings and instructions. You
must follow these to ensure safe operation and to maintain the
instrument in safe condition.
This instrument is intended for indoor use.
This product is a Safety Class 1 instrument. Product is powered
by an AC/DC adapter.
The protective features of this product may be impaired if it is
used in a manner not specified in the operation instructions.
All Light Emitting Diodes (LEDs) used in this product are Class
1 LEDs as per IEC 60825-1
Environmental conditions
Refer to the Specificatins chapter, Environmental section.
Before applying power
Verify that the product is set to match the available line voltage,
and all the safety precautions are taken.
Do not operate in an explosive atmosphere
Do not operate the instrument in the presence of flammable
gases or fumes
Do not remove the instrument cover
Operating personel must not remove instrument covers.
Component replacement and internal adjustments must be
made only by qualified service personel. Instruments that
10 Agilent F r ameSc ope P ro U ser ’s M anual
Introducing the FrameScopePro 1
Safety Considerations
appear damaged or defective should be made inoperative and
secured against unintended operation until they can be
repaired by qualified service personel.
Laser Safety Information for optional Optical Transceivers
The laser sources specified by this user guide are classified
according to IEC 60825-1 (2001)
The laser sources comply with 21 CFR 1040.10 except for
deviations pursuant to Laser Notice No. 50, dated 2001-July-26.
Table 1 Initial Laser Safety Information
HFBR-5701L/LP HFCT-5710L/LP
• Laser Type 850nm VCSEL Long wavelength
• Wavelength 830-860nm 1270-1355nm
• Max. average output
• Beam waist diameter 50-62.5µm 9 or 62.5µm
• Numerical aperture 0.2-0.275 0.2-0.275
• Laser class according to IEC
• 60825-1 (2001)
• Max. permissible average
* Max. average output power means the highest possible optical
CW power thet the laser source can produce at its output
** Max. permissible CW output power is the highest optical
power that is permitted within the appropriate IEC laser class
Laser Class 1 Label
1mW 500µW
power*
Class 1 Class 1
0.8 mW 15,6mW
output power**
CLASS 1 LASER PRODUCT
(IEC 60825-1 / 2001)
Agilent FrameScope Pro User’s Manual 11
1 Introducing the FrameScope Pro
Safety Considerations
WARN IN G
Please pay attention to th e following laser safety warnings:
1. Under no circumstances look into the end of an optical cable
attached to the optical output when the device is operating. The
laser radiation can seriously damage your eyesight
2. Do not enable laser when there is no fiber attached to the
optical output connector.
3. The use of optical instruments with this product will increase
eye hazard.
4. The laser module has a built-in safety circuitry which will
disable the optical output in the case of a fault condition
5. Refer servicing only to qualified and authorised personnel.
AC Line Power Supply Requirements
The Agilent FrameScope Pro can operate through the supplied
AC adapter between 100V and 240V ± 10%, at a frequency in the
range from 50 to 60Hz ± 5%. The maximum power consumption
is 30VA.
Line power cable
The type of power cable shipped with each instrument depends
on the country of destination.
12 Agilent F r ameSc ope P ro U ser ’s M anual
Introducing the FrameScopePro 1
Safety Considerations
WARN IN G
To avoid the possibility of injury or death, you must observe the
following precautions befor e switching on the instrument
1. If the instrument is to be energized via an autotransformer for
voltage reduction, ensure that the common terminal connects to
the earth pole of the power source.
2. Insert the power cable plugonly into a socket outlet provided
with a protective earth contact. Do not negate this protective
action by uing of an extension cord without a protective
conductor.
DC Power Supply Requirements
Please refer to chapter Specifications.
Battery Requirements
Do not disassemble or attempt to open the battery under any
circumstances
The battery can explode, leak or catch fire if heated or exposed
to fire or high temperatures.
Do not short circuit the battery by directly connecting metal
terminals. Be certain that no metal objects such as coins, paper
clips and so on touch the terminals.
Do not drop the battery or subject it to mechanical shock.
NOTE
The batt ery is a co nsum ab le par t a nd is n ot su bjec t to th e F ram eSc ope Pro
warranty.
Battery disposal
LiIon and NiMH Batteries must be disposed of in a responsible
fashion according to the laws in the country where the product
is used.
Operating and Storage Environment
Please refer to chapter Specifications.
Agilent FrameScope Pro User’s Manual 13
1 Introducing the FrameScope Pro
The Fram eScope Pro at a Glance
The FrameScope Pro at a Glance
Front View
RJ 45 WireMap /Au x iliar y
Port
Strap Cleat
Touch sensitive
color LCD
Ok Button
Power Button
Compact Flash Memory Slot
Scro ll butt o n
Figure 1 FrameScope Pr o Front View
14 Agilent F r ameSc ope P ro U ser ’s M anual
Side Views
Introducing the FrameScopePro 1
The Fram e Scope Pro at a Glance
Card Bus Slot
Stylus clip
Head set Port
USB (Ty pe A )
USB (Type B)
Battery (Backpack)
Figure 2 Left Side
SFP Port
Ethernet RJ 45 Connector
Flip-out stand (back)
Power Jack
Right S ide
Agilent FrameScope Pro User’s Manual 15
1 Introducing the FrameScope Pro
The Fram eScope Pro at a Glance
Controls
Color Touch Screen The FrameScope’s touch screen is the main
user interface. Test controls and results are shown here. Simply
press the screen with your finger or a stylus to navigate through
the menus and test controls.
Power Button Press the Power button briefly to switch the unit
on. To switch the unit off, do one of the following:
• Press Power twice.
• Press Power once, wait 5 seconds and the unit powers off.
• Press Power once and hit the Off button on the screen.
OK Button Press the OK button to activate the currently
selected item on the display. Use the OK button to confirm
edits, enter values, and execute selected features.
Ports
CAUTION
Scroll Button The scroll rocker button moves the highlight
cursor on the screen. Use this button to scroll through selected
items on the display.
CompactFlash™ Slot This port on the bottom of the unit
accepts standard CompactFlash™ cards for data storage.
USB Ports The FrameScope provides a universal serial bus
(USB) interface port to connect with PCs and peripherals. The
unit provides a USB Type A port and USB Type B (Hub) port.
Headset Port This port allows you to connect headset to the
FrameScope Pro unit.
DC Power Input The DC power input accepts the Agilent 12 V
DC power adapter/chargers that comes together with your
FrameScope.
Use only the 12 V dc adapter/charger (Agilent part #N2620A-080)
supplied with your FrameScope Pro. Using an incompatible adapter
may violate FrameScope Pro warranty. FrameScope Pro draws
varying amount of current depending on battery charge
condition,accessories attached and type of test executed. Any
inferior adapter may overheat and damage FrameScope Pro, or even
injure the user.
16 Agilent F r ameSc ope P ro U ser ’s M anual
The Main Menu at a Glance
Introducing the FrameScopePro 1
The Mai n Me nu at a Glanc e
Network resources area
Error Flag
Utilization graph
System menu button
Tools menu button
VoIP menu button(optional)
Autotest button
Figure 3 FrameScope Main Menu
Tab Title Displays the name of the tab.
Network Resource Area Shows all of the detected network
resources. The FrameScope performs auto discovery of network
resources. Resource icons shown with a black triangle (see
below) can be pressed to display more information.
Press icon to view details
Error F lag Displayed when an unacknowledged error is in error
log
Utilization Graph Displays current network usage. Press this
graph to display more statistics.
System Menu Button Calls the System menu.
Tools Menu Button Calls the Tools menu.
Agilent FrameScope Pro User’s Manual 17
1 Introducing the FrameScope Pro
The Mai n Me nu at a Glanc e
VoIP Menu Button(optional) Calls the Voice Test menu.
Autotest Button Calls the Network Autotest Setup screen.
18 Agilent F r ameSc ope P ro U ser ’s M anual
Getting Started
Switching the FrameScope On and Off
Introducing the FrameScopePro 1
Getting Started
1 To switch the FrameScope on, briefly press the Power button
on the front panel.
The screen will light and a brief tone will sound.
2 While the unit is on, briefly pressing the Power button will
call the Sleep/Shutdown window.
• Press Sleep to put the unit in sleep mode. When the
FrameScope is in sleep mode, briefly press the Power
button or press the screen to reactivate it.
• Press Off or wait five seconds to turn the unit off.
• Press Cancel to go back to the Main Menu.
3 You can also turn the unit off by pressing the Power button
twice.
Agilent FrameScope Pro User’s Manual 19
1 Introducing the FrameScope Pro
Getting Started
Checking Power and Charging the Battery
The FrameScope’s battery should provide enough power for a
typical day of testing. The AC power adapter/charger can also
be used to power the unit and to recharge the battery.
NOTE
WARN IN G
To shorten the charging time, Agilent recommends switching off the
FrameScope while charging.
To check the battery’s charge level, perform these steps:
1 Switch on the FrameScope, if necessary, by pressing the
Power button on the front of the unit.
2 Observe the battery icon in the Status display area on the
Main Menu.
The battery icon will show how much charge remains in the
battery (for example, 45%). If the battery is severely depleted,
a low-battery message will be displayed.
Do not operate the FrameScope while the battery is hot
immedia t el y af t er ch arg i n g.
When the battery temperature ex ceeds 55ºC (131º F), a warning
message, for example, “FrameScope too hot”, will appear to alert
the user.
3 To recharge the battery or to power the FrameScope from an
AC power source, plug the DC power connector on the
adapter/charger into the 12 V DC connector on the side of
the battery
20 Agilent F r ameSc ope P ro U ser ’s M anual
Introducing the FrameScopePro 1
Getting Started
4
Observe that the AC power icon is displayed in the Status
area.
The AC icon will also indicate the battery’s charge level (for
example 72%).
Agilent FrameScope Pro User’s Manual 21
1 Introducing the FrameScope Pro
Getting Started
Connecting to the Network and Using the FrameScopePro
Follow these steps to connect your unit to the network and use
it for testing:
1 Connect the cabling to the FrameScope’s network port.If you
want to perform testing on fiber link, connect the cable on
the SFP port.
2 You operate the FrameScope using its front panel
touchscreen and control buttons. When testing with the unit,
use the following operating tips:
3 Select items on the display by pressing them with your finger
or with a stylus or by scrolling the highlight bar with the
scroll button. The touch screen may not detect a quick press;
you should press firmly.
4 Many screens have lists of items that you can navigate using
the Scroll button. Pressing this button up or down moves the
selection highlight.
Running a Test
5 Selected items are highlighted in dark blue to indicate that
they are selected. Most screens have a default selected item.
6 Execute a selected item by pressing it or by pressing the OK
button.
7 To return the Main Menu at any time, press the Main Menu
button on the bottom of the display.
8 To return to the previous screen, press the Back button on
the bottom of the display.
The basic steps for performing a test with the FrameScope Pro
are described below. For more information on network testing,
see Chapter 2, “Network Testing with the FrameScope Pro”.
1 Switch the unit on. Connect power to charge the battery if
necessary. See “Checking Power and Charging the Battery”
on page 20.
2 Connect the FrameScope to the network under test. See
“Connecting to the Network and Using the FrameScope Pro”
on page 22.
3 Choose the type of test you want by pressing the Autotest,
Tools or VoIP Button.
4 Make any needed configuration changes to match your
testing environment.
22 Agilent F r ameSc ope P ro U ser ’s M anual
Operation
About Help
Introducing the FrameScopePro 1
Getting Started
Most basic FrameScope operations execute automatically
and require very little setup. In most cases you can skip this
step.
5 Press the Autotest button or Start Test button or VoIP button to
begin the test.
See “Viewing Details and Statistics” on page 35 for information
on reviewing network test results.
In order to store any test suites or test results on the FrameScope, it is necessary to insert the CompactFlash™ memory
card into the CompactFlash™ card slot. The FrameScope will
operate without it, but no storage is available.
The FrameScope Pro comes with a built-in help system, which
helps you to operate the unit.
1 Press the Help button on Main menu to get to the main page
2 Press the Index button to get all the help available on the
3 From the Index menu, select the topic in which you are
Before you call the technical support hotline, please refer to the
online help system.
Software Upgrade
Agilent will continue to upgrade the FrameScope Pro’s software
to meet your needs. You may obtain the latest software release
from our website:
Use FrameScope Pro Software Upgrade Utility to download the
software into FrameScope Pro. For details about this utility
please refer to the FrameScope Pro Software Upgrade Utility
Manual.
of the help system.
FrameScope Pro.
interested.
http://www.framescope.com
Caution: Do not interrupt the downloading process. Any
interruption may cause corrupted software, and require
repair at the Customer Service Center. To avoid power loss
due to a low battery, the unit should be plugged into AC
power during the upgrade.
Agilent FrameScope Pro User’s Manual 23
1 Introducing the FrameScope Pro
Getting Started
Localization
The unit may be shipped with the local language already
installed.
Software versions exist on the Utilities CD supplied which provide for the following languages for the FrameScope:
English
Korean
French
German
Chinese (simplified)
Italian
Spanish
Japanese
To install a language version other than English, use the FrameScope Pro Software Upgrade Utility to upgrade the FrameScope
to the language desired, or using a USB cable.
24 Agilent F r ameSc ope P ro U ser ’s M anual
Agilent N262 0A FrameScop e 350 Network Per for m anc e An alyze r
User’s Manual
2
Network Testing with the
FrameScope Pro
Network Testing Overview 26
Examining the Network 27
Network Overview 27
Detailed List 28
Running an Autotest 29
Changing the Autotest Metrics 32
Using the Stations List 33
Viewing Details and Statistics 35
Performing a Ping Test 38
Performing a Trace Route 41
Performing SNMP Queries 44
Viewing Statistics 47
Generating Networ k Traffic 50
Performance Tests 53
Performing RFC 2544 Tests 57
RFC 2544 Test Results 67
Locati ng a Port with Blink Port 72
Viewing the Error Log 74
WireMap Adapter Testing 76
Using the Test Database 79
Using the Network Database 80
Locating Switch Ports 83
This chapter describes how to use your Agilent FrameScope Pro
as a network performance analyzer.
The FrameScope network testing features allow you to create a
list of key network resources and evaluate their performance.
Active discovery and detailed metrics allow you to troubleshoot
problems and pinpoint network bottlenecks.
Agilent Technologies
25
2 Network Testing with the FrameScope Pro
Network Testing Overview
Network Testing Overview
The following steps describe the general procedure for
performing network analysis testing using the FrameScope Pro.
1 Power the unit on. See “Switching the FrameScope On and
Off” on page 19.
2 Connect to the network under test. See “Connecting to the
Network and Using the FrameScope Pro” on page 22.
The FrameScope automatically begins to poll the network
and locate devices. See “Examining the Network” on page 27.
3 View details about the detected network resources. See
“Detailed List” on page 28.
4 Perform an Autotest on any or all desired resources. See
“Running an Autotest” on page 29.
5 Select any devices on the network and perform additional
testing, such as:
• Ping test; see page 38.
• Trace Route test; see page 41.
• SNMP Queries; see page 44.
6 Save results as desired, perform other tests or functions.
26 Agilent F r ameSc ope P ro U ser ’s M anual
Examining the N etw ork
Network Overview
Network Testing with the FrameScope Pro 2
Examining th e Network
FrameScope will start discovery process on the network as
soon as it is switched ON.
The Network resources area of the display will show a list of
detected network devices.
Agilent FrameScope Pro User’s Manual 27
2 Network Testing with the FrameScope Pro
Examining the Network
Detailed List
1 To view a detailed list of network resources, press on any
category in the Network Resources area. A triangle indicates
that a list is available for that category.
Press icon to view details
2 Use the Scroll button to select items
in the list. The Collapse List and
Expand List button is renamed View
when the highlight is on a particular
station. Press the View button to see
details of the selected item. A red ‘X’
means that the device wasn’t present
the last time it was checked.
3 Press Back to return to the Network
tab, or press Main Menu to return to
the beginning screen.
28 Agilent F r ameSc ope P ro U ser ’s M anual
Running an Autotest
Network Testing with the FrameScope Pro 2
Running an Auto test
This section describes how to run an Autotest on the network
using the FrameScope Pro. The FrameScope can store Autotest
suites that define which network elements to test.
1 From the Network Overview screen
(see page 27) press the Autotest
button. The Network Autotest Setup
screen is displayed.
Agilent FrameScope Pro User’s Manual 29
2 Network Testing with the FrameScope Pro
Running an Autotest
2 If you want to save this Autotest
suite, or load a previously-stored
suite, press the Suite button.
3 Select a stored suite from the list
or select Cre at e N ew, then press
the Next button. You can select
<Default> if you want to reload
the default suite.
4 If you Create New, you will be
prompted to enter a new name.
a On the Network Autotest
Setup window, press the
Iterations button to select how
many times the test is to be
run.
b Enter the number of times you
want the test to run in the
number entry box.
c Enter the time in minutes to
wait between tests in the
Interval text box.
d When you have finished press
OK.
5 On the Network Autotest Setup
screen, use the Delete and Add
buttons to remove or insert
elements from the resources list. You can also use the Add
button to enter new network resources.
6 To change an item on the resources list, select the item and
press the Edit button. You will be able to enter new details for
that network resource.
30 Agilent F r ameSc ope P ro U ser ’s M anual
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