No part of this manual may be reproduced
in any form or by any means (including
electronic storage and retrieval or translation into a foreign language) without prior
agreement and written consent from Agilent Technologies, Inc. as governed by
United States and international copyright
laws.
Trademark Acknowledgements
Pentium is a U.S. registered trademark of
Intel Corporation.
Microsoft, Visual Studio, Windows, and
MS Windows are trademarks of Microsoft
Corporation in the United States and or
other countries.
Manual Part Number
N2620-90003
Edition
Fifth Edition, February 26, 2009
Agilent Technologies, Inc.
5301 Stevens Creek Blvd.
Santa Clara, CA 95051
United States
Warranty
The material contained in this document is provided “as is,” and is subject to being changed, without notice,
in future editions. Further, to the maximum extent permitted by applicable
law, Agilent disclaims all warranties,
either express or implied, with regard
to this manual and any information
contained herein, including but not
limited to the implied warranties of
merchantability and fitness for a particular purpose. Agilent shall not be
liable for errors or for incidental or
consequential damages in connection
with the furnishing, use, or performance of this document or of any
information contained herein. Should
Agilent and the user have a separate
written agreement with warranty
terms covering the material in this
document that conflict with these
terms, the warranty terms in the separate agreement shall control.
Technology Licenses
The hardware and/or software described
in this document are furnished under a
license and may be used or copied only in
accordance with the terms of such license.
Restricted Rights Legend
defined in FAR 2.101(a) or as “Restricted
computer software” as defined in FAR
52.227-19 (June 1987) or any equivalent
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duplication or disclosure of Software is
subject to Agilent Technologies’ standard
commercial license terms, and non-DOD
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Government will receive no greater than
Restricted Rights as defined in FAR
52.227-19(c)(1-2) (June 1987). U.S. Government users will receive no greater than
Limited Rights as defined in FAR 52.227-14
(June 1987) or DFAR 252.227-7015 (b)(2)
(November 1995), as applicable in any
technical data.
Safety Notices
A CAUTION notice denotes a hazard. It calls attention to an operating procedure, practice, or the like
that, if not correctly performed or
adhered to, could result in damage
to the product or loss of important
data. Do not proceed beyond a
CAUTION notice until the indicated
conditions are fully understood and
met.
A WARNING notice denotes a
hazard. It calls attention to an
operating procedure, practice, or
the like that, if not correctly performed or adhered to, could result
in personal injury or death. Do not
proceed beyond a WARNING
notice until the indicated conditions are fully understood and met.
If software is for use in the performance of
a U.S. Government prime contract or subcontract, Software is delivered and
licensed as “Commercial computer software” as defined in DFAR 252.227-7014
(June 1995), or as a “commercial item” as
IIN2620A User’s Guide
Safety Symbols
CAT II
300 V
Direct current (DC)Off (supply)
Alternating current (AC)On (supply)
Both direct and alternating currentCaution, risk of electric shock
The following symbols on the instrument and in the documentation
indicate precautions which must be taken to maintain safe operation of
the instrument.
Three-phase alternating current
Earth (ground) terminalCaution, hot surface
Protective conductor terminalOut position of a bi-stable push control
Frame or chassis terminalIn position of a bi-stable push control
EquipotentialityCategory II 300 V overvoltage protection
Equipment protected throughout by
double insulation or reinforced
insulation
Caution, risk of danger (refer to this manual
for specific Warning or Caution information)
N2620A User’s GuideIII
General Safety Information
WARNING
CAUTION
The following general safety precautions must be observed during all
phases of operation, service, and repair of this instrument. Failure to
comply with these precautions or with specific warnings elsewhere in
this manual violates safety standards of design, manufacture, and
intended use of the instrument.
Agilent Technologies assumes no liability for the customer’s failure to
comply with these requirements.
You must follow these to ensure safe operation and to maintain the
instrument in safe condition.
• Do not use the device if it is damaged. Before you use the device,
inspect the casing. Look for cracks or missing plastic. Do not operate
the device around explosive gas, vapor, or dust.
• Always use the device with the cables provided.
• Observe all markings on the device before establishing any
connection.
• Turn off the device and application system power before connecting to
the I/O terminals.
• When servicing the device, use only the specified replacement parts.
• Do not operate the device with the cover removed or loosened.
• Use only the power adapter provided by the manufacturer to avoid any
unexpected hazards.
• The N2620A FrameScope Pro is a Safety Class 1 instrument. The
N2620A is powered by an AC/DC adapter.
• All Light Emitting Diodes (LEDs) used in this product are Class 1 LEDs
as per IEC 60825-1.
• Verify that the N2620A is set to match the available line voltage, and
all the safety precautions are taken.
• Do not operate the N2620A in the presence of flammable gases or
fumes.
• Operating personnel must not remove instrument covers. Component
replacement and internal adjustments must be made only by qualified
service personnel. Instruments that appear damaged or defective
should be made inoperative and secured against unintended
operation until they can be repaired by qualified service personnel.
• If the device is used in a manner not specified by the manufacturer, the
device protection may be impaired.
• Always use dry cloth to clean the device. Do not use ethyl alcohol or
any other volatile liquid to clean the device.
• Do not permit any blockage of the ventilation holes of the device.
IVN2620A User’s Guide
Environmental Conditions
NOTE
This instrument is designed for indoor use and in an area with low
condensation. The table below shows the general environmental
requirements for this instrument.
Environmental conditionsRequirements
Operating temperature0 °C to 50 °C
Operating humidity20% to 85% RH non-condensing
Storage temperature–20 °C to 70 °C
Storage humidity5% to 90% RH non-condensing
The N2620A FrameScope Pro complies with the following safety and EMC
requirements.
The CE mark is a registered trademark
of the European Community. This CE
mark shows that the product complies
with all the relevant European Legal
Directives.
ICES/NMB-001 indicates that this ISM
device complies with the Canadian
ICES-001.
Cet appareil ISM est confomre a la norme
NMB-001 du Canada.
The CSA mark is a registered trademark of
the Canadian Standards Association.
The C-tick mark is a registered trademark
of the Spectrum Management Agency of
Australia. This signifies compliance with
the Australia EMC Framework
regulations under the terms of the Radio
Communication Act of 1992.
This instrument complies with the WEEE
Directive (2002/96/EC) marking
requirement. This affixed product label
indicates that you must not discard this
electrical or electronic product in domestic
household waste.
VIN2620A User’s Guide
Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC
This instrument complies with the WEEE Directive (2002/96/EC) marking
requirement. This affixed product label indicates that you must not
discard this electrical or electronic product in domestic household waste.
Product Category:
With reference to the equipment types in the WEEE directive Annex 1,
this instrument is classified as a “Monitoring and Control Instrument”
product.
The affixed product label is as shown below.
Do not dispose in domestic household waste
To return this unwanted instrument, contact your nearest Agilent
Technologies, or visit:
www.agilent.com/environment/product
for more information.
N2620A User’s GuideVII
VIIIN2620A User’s Guide
In This Guide…
1Introducing the FrameScope Pro
This chapter gives an overview of the N2620A FrameScope Pro Network
Performance Analyzer.
2Network Testing with the FrameScope Pro
This chapter describes how to use your FrameScope Pro as a network
performance analyzer.
3Voice Testing with the FrameScope Pro
This chapter describes how the FrameScope Pro measures and tests the
performance of VoIP networks.
4Generating Voice Traffic with the FrameScope Pro
This chapter provides the information on generating voice traffic with the
FrameScope Pro.
5DSL Testing with the FrameScope Pro
This chapter deals with DSL testing which consists of ADSL and VDSL
tests. VIT-A2 and VIT-V2 testers from Vierling are required for DSL testing.
6IP Video Testing with the FrameScope Pro
This chapter describes how the FrameScope Pro measures the QoS of
Internet Protocol Te l ev is io n ( IP TV ).
7System Operations
This chapter describes the various system operations of the FrameScope
Pro that are accessible from the System menu.
8Network Performance Analyzer Reference
This chapter describes the various network operations of the FrameScope
Pro.
9Specifications
This chapter describes the specifications of the FrameScope Pro.
10Glossary
This chapter contains the glossary for the FrameScope Pro User’s Guide.
N2620A User’s GuideIX
XN2620A User’s Guide
Contents
Safety Symbols III
Environmental Conditions V
Regulatory Markings VI
Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC
VII
In This Guide… IX
1Introducing the FrameScope Pro
Introduction 2
Laser Safety Information for Optional Optical Transceivers2
Laser Class 1 Label3
The FrameScope Pro at a Glance 4
Front Panel4
Side Panels5
Standard Purchase Items 7
Inspection and Maintenance 8
Initial Inspection8
The Main Menu at a Glance 10
Getting Started 12
Switching On and Off the FrameScope Pro12
Checking Power and Charging the Battery13
Connecting to the Network and Using the FrameScope Pro14
Running a Test15
Saving a Test15
About Help15
Software Upgrade16
Localization16
Technical Support 17
Before You Call17
2Network Testing with the FrameScope Pro
Network Testing Overview 21
Examining the Network 22
Network Overview22
N2620A User’s GuideXI
Detailed List23
Running an Autotest 24
Using the Stations List 27
Viewing Details and Statistics29
Performing a Ping Test30
Tracing a Route through the Network32
Performing SNMP Queries34
Autotest of HTTP and FTP Servers with User Authentication 36
Setting Up an HTTP server37
Setting Up an FTP server40
Viewing Statistics 41
Saving and Retrieving Statistics Data43
Generating Network Traffic 44
Performance Tests 48
General Settings for the Master FrameScope Pro49
Performing RFC 2544 Tests 50
RFC 2544 Throughput Test50
RFC 2544 Round-Trip Latency Test50
RFC 2544 Frame Loss Rate Test51
RFC 2544 Back-to-Back Test51
Setting the Network for RFC 2544 Tests52
Setting Up the Master FrameScope Pro for RFC 2544 Tests53
Setting Up the Slave FrameScope Pro for RFC 2544 Tests62
RFC 2544 Test Results64
Performing a MAC or IP Loopback Tests 68
Performing UDP or TCP Throughput Tests 71
Downloading and Viewing Results with a Web Browser72
Performing Packet Error Rate Tests 73
Locating a Port with Blink Port 77
Viewing the Error Log 78
WireMap Testing 80
WireMap Adapter Operation81
XIIN2620A User’s Guide
Procedure for WireMap Testing81
Using the Test Database 83
Using the Network Database 85
Monitoring the Optical Measurements 87
Locating Switch Ports 89
3Voice Testing with the FrameScope Pro
Voice Testing Overview 92
Supported Protocols92
How the FrameScope Pro Tests Voice Quality93
Test Port Settings93
Audio Codec Support93
FrameScope Pro as the Caller94
FrameScope Pro as the Callee94
SIP Voice Testing 95
Settings Setup for SIP Voice Test95
Running the Test98
Interpreting Results100
Simultaneous Traffic Generation during VoIP Testing 102
Configuring Traffic Generation during VoIP Testing103
Megaco/H.248 Voice Testing 106
Features106
Core Services107
Settings Setup for Megaco/H.248 Voice Test108
Running the Test112
Interpreting Results113
How to Save and Retrieve Results 115
Downloading and Viewing Results with a Web Browser115
4Generating Voice Traffic with the FrameScope Pro
VoIP Traffic Overview 118
Dependencies and Assumptions118
RTP Header119
N2620A User’s GuideXIII
Measuring VoIP Parameters119
Generating Voice Traffic 120
5DSL Testing with the FrameScope Pro
DSL Testing Overview 124
Connecting the Test Setup125
xDSL Layer 1 Testing127
Getting xDSL Performance Data 128
Getting Further Information131
Configuring the DSL Test 133
Setting Up the VIT-A2133
Advanced Settings for VIT-A2135
Controlling the Internet Connection136
How to Save and Retrieve Results 137
Downloading and viewing results with a web browser137
6IP Video Testing with the FrameScope Pro
IPTV Testing Overview 140
Supported Protocols 141
Signaling141
Tra ns por t141
Measurement Parameters141
Tes t R ep or ti ng142
Configurable Parameters142
Setting Pass or Fail and Rating Criteria for Results 151
Configuring Settings for IPTV Test 153
Interpreting Results 155
Detailed Test Result Screen156
Saving and Retrieving Results 158
Downloading and Viewing Results with a Web Browser158
7System Operations
The Status Display Area 160
The System Menu 161
System Information162
License Details163
Storage Setup165
Battery Status166
Time and Date Setup167
User Interface Setup168
Touchscreen Calibration169
Restore Default Settings170
Test Port Settings171
Setting Up the Optional Auxiliary Port180
Add Routes Using Routing Table Settings183
Boot Password185
Download of Test Suites from an FTP Server186
Restoring the Default MAC Address188
Remote Control189
RFC 2544 Test193
Demo Mode194
SNMP Settings195
8Network Performance Analyzer Reference
Network Connection 199
Network Database 200
Station List200
Device Details201
N2620A User’s GuideXV
Active Discovery Process201
Network Performance Autotest 203
Autotest Setup203
The Default Autotest Suite204
Editing Tests204
Deleting Tests204
Adding Tests205
Web Server207
NT File Server and NFS Server209
FTP Server213
Novell Server217
E-mail Server218
Print Server220
DNS Server221
WINS Server (NetBIOS Name Server)222
DHCP Server223
Primary Domain Controller225
Backup Domain Controller226
Router227
SNMP Agent228
Workstation229
TCP Test230
Running Autotest231
Changing the Autotest Metrics232
Autotest Results233
Statistics 234
Overall Statistics234
Top Transmitters235
Error Mix235
Protocol Mix236
Saving and Retrieving Statistics Data236
Network Tools 237
Ping237
Tra ce Ro ut e237
SNMP Query238
Locate Switch Port238
Performance Tests238
XVIN2620A User’s Guide
Traf fic G ene r ati on239
Remote Control 241
Memory Requirements 245
9Specifications
Physical 248
Environmental 248
Electrical 249
Ports 249
USB Host and Client Ports249
Card Bus Slot249
Display 249
10Glossary
Glossary 252
Index
N2620A User’s GuideXVII
XVIIIN2620A User’s Guide
N2620A FrameScope Pro Network Performance Analyzer
User’s Guide
1
Introducing the FrameScope Pro
Introduction2
Laser Safety Information for Optional Optical Transceivers2
Laser Class 1 Label3
The FrameScope Pro at a Glance4
Front Panel4
Side Panels5
Standard Purchase Items7
Inspection and Maintenance8
Initial Inspection8
The Main Menu at a Glance10
Getting Started12
Switching On and Off the FrameScope Pro12
Checking Power and Charging the Battery13
Connecting to the Network and Using the FrameScope Pro14
Running a Test15
Saving a Test15
About Help15
Software Upgrade16
Localization16
Technical Support17
This chapter gives an overview of the N2620A FrameScope Pro
Network Performance Analyzer.
Agilent Technologies
1
1Introducing the FrameScope Pro
Introduction
Laser Safety Information for Optional Optical Transceivers
The FrameScope Pro is a powerful handheld instrument that
measures the performance of your key network resources and
troubleshoots the active network equipment.
The FrameScope Pro allows the performance of Voice over IP
(VoIP), IPTV, and DSL network resources to be verified. The
FrameScope Pro also integrates network performance analyzer
features such as Auto Discovery, network performance testing,
traffic generator, and fault finding with wiremap testing
feature.
The laser sources specified by this user’s guide are classified
according to the IEC 60825-1 (2001).
The laser sources comply with 21 CFR 1040.10 except for
deviations pursuant to Laser Notice No. 50, dated 2001-July-26.
Tab le 1 -1 Initial laser safety information
QFBR-5747LPQFCT-5796LP
• Laser type850 nm VCSELLong wavelength
• Wavelength830 nm to 860 nm1270 nm to 1355 nm
• Max. average output power
[1]
1 mW500 µW
• Beam waist diameter50 µm to 62.5 µm9 µm or 62.5 µm
• Numerical aperture0.2 to 0.2750.2 to 0.275
• Laser class according to the
IEC 60825-1 (2001)
• Max. permissible average
output power
[1] Max. average output power means the highest possible optical CW power the laser
source can produce at its output.
[2] Max. permissible CW output power is the highest optical power that is permitted within
the appropriate IEC laser class.
[2]
Class 1Class 1
0.8 mW15.6 mW
2N2620A User’s Guide
Laser Class 1 Label
CLASS 1 LASER PRODUCT
(IEC 60825-1 / 2001)
WARNING
Take note of the following laser safety warnings.
•Under no circumstances should you look into the end of an optical
•Do not enable the laser when there is no fiber attached to the optical
•The use of optical instruments with this product will increase eye
Introducing the FrameScope Pro1
cable attached to the optical output when the device is operating.
The laser radiation can seriously damage your eyesight.
output connector.
hazard.
•The laser module has a built-in safety circuitry which will disable the
optical output in the case of a faulty condition.
•Servicing should only be performed by qualified personnels.
N2620A User’s Guide3
1Introducing the FrameScope Pro
RJ 45 wiremap/auxiliary
port
Strap cleat
Power button
CompactFlash memory slot
OK button
Scroll button
Touch sensitive color
LCD
The FrameScope Pro at a Glance
Front Panel
Figure 1-1 FrameScope Pro front panel
4N2620A User’s Guide
Side Panels
Card bus slot
Stylus clip
Head set port
USB (type A)
USB (type B)
Battery (backpack)
SFP port
Ethernet RJ 45 connector
Tilt-stand (back)
Power jack (located behind the
tilt-stand)
Introducing the FrameScope Pro1
Figure 1-2 Left panel
N2620A User’s Guide5
Figure 1-3 Right panel
1Introducing the FrameScope Pro
WARNING
Tab le 1 -2 FrameScope Pro front and side panel description
Control
Color touch screenThe FrameScope Pro touch screen is the main user interface which displays the
test controls and results. Press the screen with your finger or a stylus to navigate
through the menus and test controls.
Power button
Press to switch on the FrameScope Pro. To switch off the FrameScope Pro,
perform any of the following:
• Press twice.
• Press once, wait for 5 s for the FrameScope Pro to power off.
• Press once and press Off on the screen.
OK buttonPress to activate the currently selected item on the screen. Use
to confirm edits, type in values, and execute selected features.
Scroll button
Port
CompactFlash slotThis port on the bottom of the FrameScope Pro accepts standard CompactFlash
USB portsThe FrameScope Pro provides a USB interface port to connect with PCs and
Headset portThis port allows you to connect the headset to the FrameScope Pro.
The moves the highlight cursor on the screen. Use to scroll through selected
items on the screen.
cards for data storage.
peripherals. The FrameScope Pro provides a USB Type A port and USB Type B port.
DC power inputThe DC power input accepts the Agilent 12 V DC power adapter or charger (Agilent
part number N2620A-080) that comes together with FrameScope Pro.
Use only the 12 V DC adapter or charger (Agilent part number
N2620A-080) supplied with the FrameScope Pro. Using an incompatible
adapter may violate the FrameScope Pro warranty. The FrameScope Pro
draws varying amounts of current depending on the battery charge
condition, accessories attached, and type of test executed. An inferior
adapter may overheat and damage the FrameScope Pro, or may cause
injuries.
6N2620A User’s Guide
Standard Purchase Items
Introducing the FrameScope Pro1
There are two options available with the purchase of the
FrameScope Pro. The standard purchase items for Option
N2620A-001 is listed in Table 1-3, while the standard purchase
items for Option N2620A-003 is listed in Table 1-4.
Tab le 1 -3 Standard purchase items for Option N2620A-001
Agilent part numberDescription
5012-1172 FrameScope Pro utility CD kit
5183-8208AC to DC adapter, input 90 VAC to 240 VAC, 12 V
output, 1.5 A with ferrite core clamp
5183-8293Soft carry case
5185-0974Strap set
5185-7724USB cable
5185-7759IC 1 GB CompactFlash card
5972-2487RFC 2544 testing license document
Tab le 1 -4 Standard purchase items for Option N2620A-003
Agilent part numberDescription
1150-7851Headset, 2-ear with mic volume
5012-1172FrameScope Pro utility CD kit
5183-8208AC to DC adapter, input 90 VAC to 240 VAC, 12 V
output, 1.5 A with ferrite core clamp
5183-8293Soft carry case
5185-0974Strap set
5185-7724USB cable
5185-7759IC 1 GB CompactFlash card
N2620A User’s Guide7
1Introducing the FrameScope Pro
WARNING
Inspection and Maintenance
Initial Inspection
AC power supply requirements
The provided AC adapter accepts an input voltage between 90 V
and 240 V with a line frequency between 50 Hz to
60 Hz ± 5%. The AC adapter provides an output of 12 VDC, 1.5 A
with a ferrite core clamp.
Line power cable
The type of power cable shipped with each FrameScope Pro
depends on the country of destination.
To avoid the possibility of injury or death, you must observe the following
precautions before switching on the FrameScope Pro.
• If the FrameScope Pro is to be powered via a step-down transformer,
ensure that the common terminal connects to the earth pole of the
power source.
• Only insert the power cable plug into a socket outlet with a protective
earth contact. Do not use an extension cord without a protective
conductor.
8N2620A User’s Guide
Introducing the FrameScope Pro1
NOTE
Battery requirements
Do not disassemble or attempt to open the battery under any
circumstances.
Do not expose the battery to fire or high temperatures.
Do not short circuit the battery by directly connecting metal
terminals. Ensure that no metal objects such as coins and paper
clips touch the terminals.
Do not drop the battery or subject it to mechanical shock.
The battery is a consumable part and is not subject to the FrameScope
Pro warranty.
Battery disposal
Lithium-ion (Li-Ion) and nickel-metal hydride (Ni-MH) batteries
must be disposed of in a responsible fashion according to the
laws in the country where the product is used.
N2620A User’s Guide9
1Introducing the FrameScope Pro
Network resources area
Error flag
Utilization indicator
System menu button
Tools menu button
Autotest button
Service Tests menu button
System status display area
Press icon to view details
The Main Menu at a Glance
Tab le 1 -5 Main Menu description
DisplayDescription
Network resource areaShows all of the detected network resources. The FrameScope Pro performs Auto
Error flagDisplays when an unacknowledged error is in the error log. Refer to Chapter 2, “Viewing
Utilization indicatorDisplays the current network usage. Press this indicator to display more statistics. Refer
System menu buttonCalls the System menu. Refer to Chapter 7, “The System Menu” on page 161.
Tools menu buttonCalls the Tools menu. Refer to Chapter 2, “Network Testing with the FrameScope Pro” on
10N2620A User’s Guide
Discovery on the network resources. Resource icons shown with a black triangle icon
(see below) can be pressed to display more information. Refer to Chapter 2, “Examining
the Network” on page 22.
the Error Log” on page 78.
to Chapter 2, “Viewing Statistics” on page 41.
page 19.
Introducing the FrameScope Pro1
Tab le 1 -5 Main Menu description
DisplayDescription
Service Tests buttonCalls the VoIP, IPTV, and DSL Test menu. Refer to Chapter 3, “Voice Testing with the
FrameScope Pro” on page 91, Chapter 4, “Generating Voice Traffic with the
FrameScope Pro” on page 117, Chapter 5, “DSL Testing with the FrameScope Pro” on
page 123, and Chapter 6, “IP Video Testing with the FrameScope Pro” on page 139.
Autotest buttonCalls the Network Autotest Setup screen. Refer to Chapter 8, “Network Performance
Autotest” on page 203.
System status display areaDisplays the indicators of the system status. Refer to Chapter 7, “The Status Display
Area” on page 160.
N2620A User’s Guide11
1Introducing the FrameScope Pro
Getting Started
Switching On and Off the FrameScope Pro
1 Press on the front panel to switch on the FrameScope Pro.
The screen will light up with a brief tone.
2 Press while the FrameScope Pro is switched on to display
the Sleep or Shutdown window.
• Press Sleep to put the FrameScope Pro in sleep mode.
Press or the screen when the FrameScope Pro is in
sleep mode to reactivate it.
• Press Off or wait for 5 s to switch off the FrameScope Pro.
• Press Cancel to go back to the Main Menu.
3 You can also turn off the FrameScope Pro by pressing
twice.
12N2620A User’s Guide
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