Agilent Technologies’ Test and Measurement Support, Services, and Assistance
Agilent Technologies aims to maximize the value you receive, while minimizing your risk and problems. We strive to
ensure that you get the test and measurement capabilities you paid for and obtain the support you need. Our
extensive support resources and services can help you choose the right Agilent products for your applications
and apply them successfully. Every instrument and system we sell has a global warranty. Support is available for
at least five years beyond the production life of the product. Two concepts underlie Agilent’s overall support policy:
“Our Promise” and “Your Advantage.”
Our Promise
Our Promise means your Agilent test and measurement equipment will meet its advertised performance and functionality. When you are choosing new equipment, we will help you with product information, including realistic
performance specifications and practical recommendations from experienced test engineers. When you use
Agilent equipment, we can verify that it works properly, help with product operation, and provide basic
measurement assistance for the use of specified capabilities, at no extra cost upon request. Many self-help
tools are available.
Your Advantage
Your Advantage means that Agilent offers a wide range of additional expert test and measurement services,
which you can purchase according to your unique technical and business needs. Solve problems efficiently and
gain a competitive edge by contracting with us for calibration, extra-cost upgrades, out-of-warranty repairs, and
onsite education and training, as well as design, system integration, project management, and other professional engineering services. Experienced Agilent engineers and technicians worldwide can help you maximize
your productivity, optimize the return on investment of your Agilent instruments and systems, and obtain dependable measurement accuracy for the life of those products.
www.agilent.com/find/emailupdates
Get the latest information on the products and applications you select.
Agilent T&M Software and Connectivity
Agilent’s Test and Measurement software and connectivity products, solutions and developer network allows
you to take time out of connecting your instruments to your computer with tools based on PC standards, so you
can focus on your tasks, not on your connections. Visit
www.agilent.com/find/connectivity for more
information.
By internet, phone, or fax, get assistance with all your test & measurement needs
Online Assistance:
www.agilent.com/find/assist
Product specifications and descriptions in this document subject to change
without notice.
© Agilent Technologies, Inc., 1999, 2000, 2002, and 2003
Printed in USA, January 28, 2003
5968-3809E
Phone or Fax
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Canada:
(tel) 877 894 4414
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China:
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Europe:
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(tel) (81) 426 56 7832
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Email: tm_asia@agilent.com