AEG-Electrolux EOB948B, EOB949W, EOB948W, EOB949B User Manual

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Model EOB 948/949

TECHNICAL DETAILS

MODEL NO. EOB 948/949

Voltage: 230-240 Volts AC 50Hz Wattage: 2.4-2.6kW Height: 595mm Width: 595mm Depth: 545mm

(excluding handles and knobs) Weight: 39kg

This appliance complies with: European Council Directive 73/23/EEC. EMC Directive 89/336/EEC. CE Marking Directive 93/68/EEC.

CONTENTS

Technical Details ................................................................................................................................... 2

Contents .................................................................................................................................................. 3

Safety ....................................................................................................................................................... 5

Before Installation ........................................................................................................................... 5

During Operation ............................................................................................................................. 5

After Use ......................................................................................................................................... 6

General ........................................................................................................................................... 6

Installation Instructions ......................................................................................................................... 7

Things You Need to Know .............................................................................................................. 7

Warnings ......................................................................................................................................... 7

Things to Note ................................................................................................................................. 7

Getting Things Ready ............................................................................................................................ 7

Choice of Electrical Con nec tion ...................................................................................................... 7

Preparing Cabinet for Fitting Oven ................................................................................................. 8

Recommended Cabinet Dimensions .............................................................................................. 9

How to Finish Unpacking ................................................................................................................ 10

Tools Required ................................................................................................................................ 10

Making the Electrical Connections ....................................................................................................... 10

Preparing Cable .............................................................................................................................. 10

To Remove Cover of Mains Terminal ............................................................................................. 10

Connecting to the Mains Terminal .................................................................................................. 11

Connecting to a Hob or Cooker Point ............................................................................................. 11

Checking Electrical Connections .................................................................................................... 11

Fitting Into The Cabinet ......................................................................................................................... 12

Introduction ............................................................................................................................................. 13

Getting to Know Your Oven ............................................................................................................ 13

Rating Plate .................................................................................................................................... 14

General Notes on Using the Oven .................................................................................................. 14

About Condensation and Steam ..................................................................................................... 14

Cookware ........................................................................................................................................ 14

The Cooling Fan for the Controls .................................................................................................... 14

Control Panel Indicator Neon .......................................................................................................... 14

Grill and Oven Furniture .................................................................................................................. 15

The Oven Timer ...................................................................................................................................... 16

The Grill ................................................................................................................................................... 18

Uses of the Grill .............................................................................................................................. 18

The Telescopic Runners ................................................................................................................. 18

Selecting the Grill ............................................................................................................................ 18

Things to Note ................................................................................................................................. 18

Fitting the Shelf ............................................................................................................................... 18

The Grill Pan and Handle ............................................................................................................... 19

Hints and Tips ................................................................................................................................. 19

CONTENTS

The Fan Oven .......................................................................................................................................... 20

Uses of the Fan Oven ..................................................................................................................... 20

Selecting the Fan Oven .................................................................................................................. 20

Things to Note ................................................................................................................................. 20

To Fit the Oven Shelves ................................................................................................................. 20

Hints and Tips ................................................................................................................................. 21

Oven Cooking Chart ....................................................................................................................... 22

Roasting Chart................................................................................................................................. 23

Thermal Grilling ...................................................................................................................................... 24

Uses of Thermal Grilling ................................................................................................................. 24

Selecting Thermal Grilling ............................................................................................................... 24

Things to Note ................................................................................................................................. 24

Hints and Tips ................................................................................................................................. 25

Thermal Grilling Chart ..................................................................................................................... 25

Defrost Feature ....................................................................................................................................... 26

Uses of Defrost Feature .................................................................................................................. 26

Selecting Defrost ............................................................................................................................. 26

Things to Note ................................................................................................................................. 26

Hints and Tips ................................................................................................................................. 26

Helpful Hints when Buying and Preparing Food ................................................................................. 27

Care and Cleaning .................................................................................................................................. 28

Cleaning Materials .......................................................................................................................... 28

Cleaning the Outside of the Appliance ........................................................................................... 28

Cleaning Inside the Oven/Grill ........................................................................................................ 28

Removing and Replacing Wirework Side Runners ......................................................................... 28

Cleaning the Grill and Oven Furniture ............................................................................................ 29

Care of Stayclean Surfaces............................................................................................................. 29

Hints and Tips.................................................................................................................................. 29

Cooking to Reduce Soilage ............................................................................................................. 29

Cleaning the Door Glass.................................................................................................................. 29

Cleaning between the Outer and Inner Door Glass......................................................................... 30

To Remove the Outer Glass ........................................................................................................... 30

To Replace the Outer Glass ........................................................................................................... 30

To Clean the Inner Glass Door Panels ........................................................................................... 30

Replacing the Oven Light Bulb ....................................................................................................... 30

Something Not Working? ...................................................................................................................... 31

Service and Spare Parts ........................................................................................................................ 32

Guarantee Conditions ............................................................................................................................ 33

Notes ........................................................................................................................................................ 34

SAFETY

THESE WARNINGS ARE PROVIDED IN THE INTERESTS OF YOUR SAFETY. ENSURE THAT YOU UNDERSTAND THEM ALL BEFORE INSTALLING OR USING THE APPLIANCE.

PLEASE READ CAREFULLY

BEFORE INSTALLATION

This appliance is heavy and care

must be taken when moving it.

Ensure that all packaging, both

inside and outside the a ppliance has been removed before the appliance is used.

DURING OPERATION

This appliance is not intended to be operated by means of an external timer or separate remote control system

Do not use this appliance if it is in contact with water. Never o perate it with wet hands.

This appliance is designed to be operated by adults. Young children must not be allowed to tamper w ith the appliance or play with the controls.

During use the appliance becomes hot. Care should be taken to avoid touching the heating elements inside the oven.

CAUTION: Accessible parts may be hot when the grill is in use. Young children should be kept away.

Take great care when heating fats and oils, as they will ignite if they become too hot.

Do not try to lift or move the appliance by pulling the door handles. Refer to installation instructions.

The appliance must be installed according to the instructions supplied. Any electrical installation work must be undertaken by a qualified electrician or competent person.

It is dangerous to alter or modify the specifications of the a ppliance in any way.

Do not allow young children to p lay with any part of the packaging.

This appliance has been designed for cooking edible foodstuffs only, and must not be used for any other purposes.

Never place plastic or any other material which may melt in the oven.

Ensure cooking utensils are large enough to contain foods to prevent spillages and boil overs.

Take care to follow the recommendations given for tending the food when grilling. Use the handle provided in the r ecomm ended way.

Always use oven gloves to remove and replace food in the oven.

After installation, please dispose of the packaging with due regard to safety and the environment, your local authority can arrange this.

Ensure that you supp ort the grill pan

when it is in the withdrawn or partially withdrawn position.

Ensure that all vents are left unobstructed to ensure ventilation of the oven cavity.

Ensure th e anti-tilt sh elves are pu t in place correctly. Refer to instructions on page 21.

Do not leave utensils containing foodstuffs, e.g. fat or o il in or on the appliance in case it is inadvertently switched ON.

Cookers and hobs bec ome very hot, and retain their heat for a lon g p eriod of time after use. Chi ldren should be kept well away from the appliance until it has cooled.

Never line any part of th e appliance with foil. Do not allow heatproof cooking material, e.g. roasting bags, to come into contact with oven elements.

Always stand back from the appliance when opening the oven door to allow any build up of steam or heat to release.

Stand clear when opening the drop down oven door. Do not allow it to fall open - support it using the door handle, until it is fully open.

Never leave the appliance unattended when the oven door is open.

Do not place sealed cans or

aerosols inside the ove n. They may explode if they are heated.

GENERAL

Under no circumstances should

any repairs be carried out by an inexperienced person as this may cause injury or serious malfunction.

This appliance s hould be serv iced by an authorised service Engineer and only genuine-approved spare parts should be used.

Do not stand on the applianc e or on the open oven door.

Do not hang towels, dishcloths or clothes from the appliance or its handle. They are a safety hazard.

Always al low the cooling fan to cool the appliance down before switching off at the wall prior to carrying out any cleaning or maintenance work.

AFTER USE

Ensure that all control knobs are in the OFF position when not

For hygiene and safety reasons this appliance should be kept clean at all times. A build-up of fats or other foodstuffs could result in a fire, especially in the grill pan.

in use.

Only clean this appliance in accordance with the instructions given in this book.

Your safety is of paramount importance.

Therefore, if you are unsure about any of the meanings of these WARNINGS contact the:

Customer Care Department Telephone 0870 5 950950

INSTALLATION INSTRU C T IONS

THINGS YOU NEED TO KNOW

WARNINGS:

· This appliance must be installed by a qualified electrician/competent person. Safety may be impaired if installation is not carried out in accordance with these instruct ions .

· This appliance must be earthed.

· Do not remove the screws from the earth tab

extending from the oven mains terminal block (Fig. 8).

· Before connecting the applia nce make sure that the voltage of your e lectricity supply is the same as that indicated on the rating plate. This is situated on the front fra me of the appliance and can be seen upon opening the door.

· Do not alter the electrical circuitry of this appliance.

THINGS TO NOTE

· This appliance is designed t o be fitted in c ab inets of the recommended di me ns ions as s hown (Fig.3 and 4) without any modification to the cabinet.

· If your cabinet interior dimension is b etween 5 65570mm the oven may still be fitted. However, a minor modification to the cabinet will be required.

· The dimensions given provide adequate air circulation around the unit within the cabinet, ensuring compliance with BS EN60-335.

· Enquiries regarding the inst allation of the c ooker point, if required, should be made to your Regional Electricity Company to ensure compliance with their regulations.

GETTING THINGS READY

CHOICE OF ELECTRICAL CONNECTION

· There are two possible ways to connect your appliance. Please choose from the most appropriate after reading the descriptions.

a) It is recommended that this appliance is wired

with suitably rating cable (min 13 A), into fixed wiring using a double pole isolator with a least 3mm contact separat ion in all poles and neutral, located within 2m of the applianc e. If this fixed wiring circuit is only supplyin g t he app li anc e, the n a fuse of 13A (or circuit breaker) should be incorporated. When the circuit combines oven and hob, then wire and fuse fuse rating should be increased accordingly.

Subject to Regional Electricity Companies regulations if you wish to connect the oven and hob to the power supply you may use one of the following two methods:-

b) If you wish to connect an oven and a hob to a

cooker point you can: i. By connecting the appliance and hob

separately to the cook er point. Oven and hob units should be separately connected to a control panel. In this case the appliance should be operated from 6mm² twin core, and earth, PVC insulated multicore cable. See Fig.1.

· The appliance socket switch should be outside the cabinet but within 2m of the appliance to make it accessible t o switch off the appliance in case of an emergency.

· To protect the hands, wear gloves when lifting the oven into its housing.

NOTE: HOUSE CIRCUIT

Earth leakage and continuity tests must be carried out before the appliance is connected to the mains supply and re-checked after fitting.

Fig. 1

II. By connecting the cooker point to the hob

and then connecting the hob to the oven. Provided that the hob manufacturer permits it, connect the oven to the hob to the co oker point using the same c abling as described in (a) above. Check the hob terminal block is large enough to take two cables and is of suitable rating. If n ot b) i) on pag e 7 must be used. See Fig.2.

NOTE: 13 amp cable is not suitable for co nnecting this application.

Fig. 2

NOTE: It is good practice to:

· Fit an Earth Leakage Circuit Breaker to your house wiring

· Wire your appliance to the latest IEE regulations.

PREPARING CABINET FOR FITTING OF OVEN

· Make sure the cabinet is the correct size for the appliance to be fitted (Ref. Fig. 3 and 4).

· If the size is between 565-570mm, then the cabinet should be mo dified so that at the screw fixing points the recommended dimension of at least 560-565mm is maintained. The modification should ideally be localised to ensure that after screw fitment the oven is securely fixed into position.

· The cabinet must be stable and level by firmly securing it to the wall or floor. If necessary, make arrangements to ensure the shelf upon which the oven will rest is level.

RECOMMENDED CABINET DIMENSIONS (IN MILLIMETRES

)

540

55555

0 585

540

Fig.3 Built Under Installation

600

570 max

550 min

595

Cross section through cabinet showing oven

positioned

Cross section through cabinet showing oven

595

positioned

570 max

570

600

200 Recommended

550 min

Fig.4 Built In Installation

HOW TO FINISH UNPACKING

· Place appliance next to the cabinet i n wh ic h it w il l be installed.

· Carefully score down from each of the cable sheathing along the lengt h of the bare earth wire (if a cut was made along the length of the live or neutral wires, it m ight cut into their shea thing) to the cuts already made.

· Remove the appliance packing except for b ottom tray which should be left in position until the appliance is ready to be fitted into its cabinet.

NOTE: It is imperative that the ap pl ianc e is l eft in the base to protect both the appliance and the floor.

· Ensure the owner is given these operating instructions.

TOOLS REQUIRED

The following tools will be needed and it helps to assemble them before starting to install your oven:

A terminal screwdriver (3mm wide blade) A pozidrive screwdriver Pliers Wirestrippers Knife Sidecutters Adhesive tap e Tape Measure

· Carefully prise open the she at hin g at eac h end of the cable to expose the encased wiring.

TO REMOVE COVER OF MAINS TERMINAL

From the rear of the ap pliance, remove mains input terminal cover to gain access to terminal block.

· First remove retaining screw with pozidrive screwdriver. See Fig. 5.

MAKING THE ELECTRICAL CONNECTIONS

Important: Switch off at mains, miniature circuit beaker and if appropriate, remove fuse before commencing any electrical work.

PREPARING CABLE

We recommend you use a new length of cable to ensure your safety.

· Ensure you have the correct length of cable appropriate to the wiring method you are using. When fitting new cable allow sufficient cable for removal of the unit at a later date, should it be necessary.

· Score, but do not cut through, around the sheathing with a knife 100mm (4in) from each end of the cable and break through to the encased wires by bending the cable backwards and forwards to fatigue the sheathing.

Fig. 5

· Prise cover loose using screwdriver in position (1) then lever off with screwdr iver in position (2) at either side. See Fig. 6.

Fig. 6

· Lift cover and remove screw from cable clamp. See Fig. 7.

CONNECTING TO A HOB OR COOKER POINT

· Either follow in general t erms the instructio ns for connecting to the terminal block or refer to the hob suppliers installation instructions.

Feed the cable through the cabinet and arrange to route the cable away from the appliance which may become hot.

Fig.7

CONNECTING TO MAINS TERMINAL

Warning: This appliance must be earthed.

· Make connection as shown in Fig. 8 by proceeding as follows:-

Fig.8

CHECKING ELECTRICAL CONNECTIONS

· Confirm the appliance is correctly connected by switching on and observing the various oven functions indicators.

· The electronic timer will flash.

NOTE: HOUSE CIRCUIT

Earth leakage and continuity tests must be carried out before the appliance is connected to the mains supply and re-checked after fitting.

· Preform wires to the appropriate shape to suit fitting into the mains terminal block.

· Strip inner insulation on wires using wirestrippers.

· Twist the bared wires using pliers.

· Cut bared wires 10mm away from t he end of the

inner insulation. Where uninsulated Ear th wires are used ensure they are suitably sheathed to leave 10mm bare wire to fit into the terminal.

· Clamp bare wires into t he relevant terminal and check they are held by tugging each one in turn.

· Clamp the mains cable securely ensuring 5mm of the outer insulation is inside the terminal block and that the wires are not taught but not so s lack as to cause any fouling. See Fig. 8.

· Place fuse/miniature circuit breaker in circuit and switch on at mains.

FITTING INTO THE CABINET

IMPORTANT: Ensure that the ov en is swit ched of f at the wall before any further work is carried out.

· Using a tape measure establish the internal width of the cabinet. Refer to page 7 if greater than 565mm.

· Position the appliance in front of the cabinet. See Fig. 9.

· Take out all oven furniture before installation to reduce the weight you need to lift. The oven door should be taped up to keep it closed whils t lifting.

· To place the appliance into the cabinetry follow the procedure below:

· N.B. Two people will be required to carry out the lifting procedure.

a) Each person should squat either side of the

appliance.

Fig. 9

b) Tilt the appli ance so that y our hands can support

the underside of the appliance.

Warning: Do not attempt to lift this appliance by the handles.

c) Keeping your back straight, rais e th e a ppl ia nc e to

the cabinet by straightening at the knees.

d) Rest the r ear underside of the appliance on the

cabinet floor while your hands support the front.

e) The appliance can be pushed fully into the

cabinet. Take care to avoid fouling the mains lead.

f) Ensur e the app li anc e is c entr a l i n th e c ab ine t an d

level.

g) When the appliance is fully housed, screw the

stability screws (s upplied with the appliance) i nto the side of the cabinet taking care not to distort the side trims (See Fi g 1 0) . It is advisabl e to turn each screw alternatively to avoid damaging the trims.

Fig. 10

h) Switch on the appliance then refer to the

operating instructions in the following pages.

INTRODUCTION

WARNING: THIS APPLIANCE MUST BE EARTHED

GETTING TO KNOW YOUR OVEN

A - Function Selector

Fan Oven Full Grill

Thermal Grill B - Automatic Timer C - Fan Oven / Grill Control D - Oven / Grill Indicator Neon

RATING PLATE

This is situated on the lower front frame of the appliance and can be seen upon opening the door. Alternatively the rating plate may also be found on the back or top of some models (where applicable).

The appliance must be protected by a suitab ly rated fuse or circuit breaker. The rati ng of the appl iance is given on the rating plate.

Do not remove the rating plate from the appliance as this may invalidate the guarantee.

GENERAL NOTES ON USING YOUR OVEN

We suggest that you run the oven el ements for 10 – 15 minutes at 220 surfaces. The procedure should be repeated with the grill for approximately 5 – 10 minutes. During this period an odour may be emitted, it is therefore advisable to open a window for ventilation.

C to burn off any residue from their

ABOUT CONDENSATION AND STEAM

When food is heated it produc es steam in the same way as a boiling kettle does. The oven is vented to allow some of this steam to escape. However, always stand back fr om the applia nce when ope ning the oven door to allow any b uild up of steam or heat to release.

If the steam comes into contact with a cool surface on the outside of the appliance, e.g. a trim, it will condense and produce water dr oplets. This is quite normal and is not caused by a fault on the appliance.

To prevent discolouration, regularly wipe away condensation and also soilage from surfaces.

COOKWARE

Baking trays, oven dishes etc., should not be place d directly against t he grid covering the fan at th e back of the oven.

Do not use baking trays larger than 30cm x 35cm (12” x 14”) as they wi ll restrict the c irculation of he at and may affect performance.

THE COOLING FAN FOR THE CONTROLS

The cooling fan com es on immediat ely when th e grill is switched on and after a sh ort time when the oven is in use.

During the initial per iod the cooling fa n may turn ON and OFF, this is quite normal.

Do not switch off the appliance at its power point before the cooling fan has cooled the appliance down.

CONTROL PANEL INDICATOR NEON

The light indicates whether the grill or oven is switched ON. In the case of t he oven, the neon als o indicates when the set temperature has been reached.

If the neon does not operate as the instructions indicate the controls have been incorrectly set. Return all controls to zero and re-set following the instructions for the required setting.

GRILL AND OVEN FURNITURE

The following items of oven furniture have been supplied with the appliance. If you require replacements of any of the items listed below ple ase contact your local Service For ce Centre, quoting the relevant part number.

1 grill pan (311409401)

1 grill pan handle (311468100)

NOTE

If you require an additiona l handle for your grill pan, this can be ordered from your local Service Force Centre by quoting part number 311479800\6.

1 grill pan grid (311419801)

2 cranked shelves

Scuffing of the Stayclean panel/s by the oven furniture pack may oc c ur during transit. Thes e mark s will disappear after the oven elements have been burnt off for the first time.

THE OVEN TIMER

Please note that this is a 24 hour clock, for example

2.00 pm is shown as 1400. In the following pages we explain how to set the

controls. Read through them a few times until you are familiar with the procedure.

If the oven is switched off on the wall, or there is a loss of power, the clock will stop and you will not be able to use the fan oven. When you first switch the electricity supply on, the timer display will flash.

TO SET THE TIME OF DAY

Turn the selector knob to 'Manual' then turn to 'Time Setting'. Set the correct time by turning and holding the setting knob clockwise. Adjust the time by turning the setting knob in either direction.

Turn the selector knob back to 'Manual'.

TO USE THE COUNTDOWN

Turn the selector knob to ‘Countdown’. Turn the setting knob clockwise until the display shows the time you want. The be ll symbol ( ) will be sh owing and this will stay lit up d uring the time. Our d iagram shows the timer set to 5 minutes. If you change your mind and want to cance l the time you have set, simply turn the setting knob anticlockwise. Then turn the selector to ‘Manual’. When you are using the 'Co untdown' you can make the clock show the time of day by turn ing th e selec tor knob to ‘Manual’. The bell symbol will stay on to remind you that the 'Countdown' is set. At t he end of the timed period an alarm will sound and the bell symbol will go out. Switch off the alarm by turning the selector knob to ‘Time Setting’. Then turn to ‘Man ual’ and the time of day will show in the display.

Note:

You can use the 'Countdown' when an automatic sequence has been set, as long as you remember the following point. 1 Turn the selector k nob to ‘Automatic ’ as soon as

you have entered the timed period into the display.

Cookpot symbol Bell symbol

Selector Setting knob

AUTOMATIC CONTROL

When you use the auto mat ic c ontro ls for th e fir s t t im e it’s probably bes t to choose a time when you ar e at home. That way you can check to make sure you’ve set everything correctly and you’ll feel much more confident when you are away from home in the future.

SETTING THE CONTROLS FOR AUTOMATIC USE

This is very easy . All y ou have t o do is w ork through the steps below. The clock will w ork out the rest for itself.

1 Is the electricity supply on? 2 Is the clock

showing the correct time?

3 How long

will the food take to cook?

4 What time do

you want the food to be cooked by?

5 Set to

automatic.

6 Turn on the

oven control.

To adjust turn the sel ector knob to ‘Manual’ then to ‘Time Setting’. Turn the setting k nob in either direction. Turn the selector knob to ‘Cook Time’. Then turn the s ett ing knob until the length of time you want the food to cook shows in the display. The maximum cooking time is 10 hours. ‘Auto’ will show in the display. Turn the selector knob to ‘End Time’. Turn the setting knob until the time the oven is to switch off shows in the display. The cookpot ( ) will go out. The ‘End Time’ must not be more than 23 hours 59 minutes from the time of day. For example if the time of day is 9 .00 am the latest ‘End Time’ will b e

8.59 am the next day. Turn the selector knob to ‘Automatic’. Turn the oven control to the required temperature.

The time shown on the right gives an example of setting the automatic c ontrols when the time is 9.00 am, the food is to be cooked for 2½ hours and the food is needed at 6.00 pm (1800 hours). The clock will work out what time the oven will switc h itself on and it will turn t he oven of f at the end . Once the automatic sequence is finished there will be an alarm to remind you tha t you need to set th e oven for manual operation. T o do this turn the selector knob to ‘Manual’. Turn off the oven control and function selector. If you change your mind and want to cancel a programme that you have set simply turn to ‘Time Setting’ and then to ‘Manual’.

THE GRILL

USES OF THE GRILL CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE.

CHILDREN SHOULD BE KEPT AWAY.

Use the full heat grill only for foods which require high heat and short cooking times, e.g. toast, blue/rare steaks. Use thermal grilling to grill all other foods, e.g. bacon, chops , sausages, c hicken join ts, etc. See c hart on page 25 for recommended cooking times, temperatures and shelf positions.

THE TELESCOPIC RUNNERS

The oven is fitted with a telescopic runner system in the top shelf positio n. The runners allow the shelf to be pulled out when tending food for easier access.

SELECTING THE GRILL

1) Turn the Function Selector to full heat grill.

2) Turn the Temperature Control to full setting. Note: If the oven thermostat is turned down while th e

full heat grill is selec ted, the grill element will be ON then OFF for long periods of ti me as indicate d by the oven / grill neon and may not give the expected results. It is therefor e strongly rec ommended t hat the thermal grilling function is used for foods which require the grill to be turned down. (See page 24)

THINGS TO NOTE

THE DOOR MUST BE LEFT OPEN DURING GRILLING.

· The cooling fan for the contro ls will opera te w hen grilling.

· The oven/grill indicator neon will illuminate.

FITTING THE SHELF

1. Ensure the telescopic runners are pushed back into the oven cavity before fitting the shelf.

2. Holding the front edge of the shelf with both hands, place the rear shelf forms over the telescopic runners.

3. Slide the shelf into pos ition, lifting slightly at the front so that the shelf locates into the retaining hooks. To remove, raise the front edge and w ithdr aw the shelf.

FORM

RETAINING HOOK

Ensure the shelf is positively located before using.

THE GRILL PAN AND HANDLE

HINTS AND TIPS

The grill pan is supplied with a removable handle. To attach the handle, place the wirework under the

cut out in the pan so that the metal hooks over the top of the grill pan.

Slide the handle to the le ft and over the c entra l bu mp on the grill pan.

Ensure the handle is correctly located. It is not necessary to remove the grill pan handle during grilling.

· Cook toast and rare steaks using the preheated full heat grill. All other foods cook very successfully on thermal grill.

· When toasting bread, we suggest that the top telescopic runner position is used with the grid in its ‘High’ position.

· The food should be turned over during cooking as required.

· Place food on the grid in the grill pan to allow maximum circulation of air to lift the food out of the fats and juices.

· Adjust the grid and grill pan runner position to allow for different thicknesses of food. Position the food close to the element for faster cooking and further away for more gentle cooking.

To remove the handle, slide the handle to the right and lift the handle a way from the cut out o n the grill pan.

Place the grill pan on the shelf so that the pan is positioned centrally beneath the grill.

To check the progress of the food being grilled, the grill pan should be wit hdrawn on the shelf to attend to food during cooking.

· Food should be thoroughly dr ied bef ore gr illin g t o minimise splashing. Brush lean meats and fish lightly with a little oil or melted butter to keep them moist during cooking.

NOTE

If you require an additiona l handle for your grill pan, this can be ordered from your local Service Force Centre by quoting part number 311479800\6.

THE FAN OVEN

USES OF THE FAN OVEN

The oven is heated by an element around the fan s ituated behin d the b ack panel. T he fan draws air from t he oven and the element heats the air wh ich is cir culated into the ov en via the v ents in the back pa nel. The advanta ges of fan oven cooking are:

PREHEATING

The fan oven quickly reaches its temperature so it is not usually necessary to preheat the oven. Without preheating however you may need to add an extra 5 – 10 minutes on the recommended cooking times. For recipes needing high t emperat ures e.g. br ead, pas tries, scon es, soufflés etc., best r esults ar e ac hieved if the oven is preheated first. F or best results when cookin g frozen or cooke d chilled ready m eals always prehe at the oven first.

COOKING TEMPERATURES

Fan oven cooking generally requires lower temperatures than conventional cooking. Follow the temperatures recommended in the chart on page 22. As a guide r educe temperatures by 20°C - 25°C for y our own recipes, using a conventional oven.

BATCH BAKING

The fan oven cooks evenly on all shelf levels, especially useful when batch baking.

SELECTING THE FAN OVEN

1) Turn the Function Selector to Fan Oven.

2) Turn the Temperature Control to the required setting.

THINGS TO NOTE

· The oven neon will glow until the oven has reached the desired temperature and then go out. It will turn ON and OFF per iodically during cooking showing that the oven temperature is being maintained.

· The oven fan will operate continually during cooking.

TO FIT THE OVEN SHELVES

The shelves should be fitted with the straight rods uppermost on the frame and the forms towards the back of the oven. If not fitted correctly the anti-tilt and safety stop mechanism will be affected.

HINTS AND TIPS

· The top shelf position should be reserved for grilling only.

· Arrange the shelves in the required positions before switching the oven ON. Shelves are numbered from the bottom upwards.

· When cooking more than one dish in the fan oven, place dishes centra lly on different shelves rather than cluster several dishes on one shelf, this will allow the heat to circulate freely for the best cooking results.

· When batch baking one type of food, e.g. Victoria sandwich cakes, those of similar size will be cooked in the same time.

· It is recommended that when baking larger quantities, the shelf positions should be evenly spaced to suit the load being cooked. A slight increase in cooking time may be necessary.

· The use of excessively high temperatures can cause uneven browning. It may be necess ary to reduce temperatures slightly. Refer to the recommendations given in the oven cooking chart, see page 22.

OVEN COOKING CHART

The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperature by 10°C to suit individual preferences and requirements.

FAN OVEN

FOOD

Biscuits Bread Bread rolls/buns Cakes: Small & Queen Shelf

Sponges 160-170 18 - 20 Victoria Sandwich positions 160-170 18 - 25 Madeira 140-150 1¼ - 1½h Rich Fruit 140-150 2¼ - 2½h Christmas are not 130-140 3 – 4½h

Gingerbread 140-150 1¼ - 1½h Meringues critical 80-100 2½ - 3h Flapjack 170-180 25 - 30 Shortbread 130-140 45 - 65

Casseroles: Beef/lamb but ensure 140-160 2½ - 3h

Chicken 180-190 1¼-1½ h Convenience Foods Follow manufacturer’s instructions Fish that oven 170-190 20 - 30 Fish Pie (Potato Topped) 190-200 20 - 25 Fruit Pies, Crumbles 190-200 40 - 50 Milk Puddings 130-140 1½ - 2h Pasta Lasagne etc. shelves are 190-200 40 - 45 Pastry: Choux 190-200 30 - 35

Eclairs, Profiteroles 170-180 20 - 30

Flaky/Puff Pies evenly 210-220 25 - 40 Shortcrust Mince Pies 190-200 15 - 20

Meat Pies 190-210 25 - 35

Quiche, Tarts, Flans spaced 180-210 25 - 45 Patés and Terrines 150-160 1 – 1½h Roasting Meat, Poultry 160-180 See roasting chart Scones when more 210-220 8 - 12 Shepherd’s Pie 190-200 30 - 40 Soufflés 170-180 20 - 30 Vegetables: Baked Jacket than one is 180-190 1 – 1½h

Roast Potatoes 180-190 1 – 1½h

Stuffed Marrow 180-190 30 - 35

Stuffed Tomatoes used 180-190 15 - 20 Yorkshire Puddings: Large 210-220 25 - 40

Individual 200-210 15 - 25

SHELF

POSITION

COOKING TEMP (°C)

180-190 200-220 200-220 160-170

APPROXIMATE

COOK TIME (m)

10 - 20 25 - 30 15 - 20 18 - 25

depends on size

ROASTING CHART

The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperatures by 10°C to suit individual preferences and requirements.

ROASTING CHART

INTERNAL TEMPERATURES – Rare : 50-60°C; Medium : 60-70°C; Well done : 70-80°C

MEAT Beef 160-180°C

Beef, boned 160-180°C 25-35 minutes per ½kg (1lb)

Mutton and Lamb 160-180°C 25-35 minutes per ½kg (1lb)

Pork and Veal 160-180°C 30-40 minutes per ½kg (1lb)

Ham 160-180°C 30-40 minutes per ½kg (1lb)

Chicken 160-180°C 15-20 minutes per ½kg (1l b)

Turkey and Goose 160-180°C 15-20 minutes per ½kg (1lb) up

Duck 160-180°C 25-35 minutes per ½kg (1lb)

SECOND/FAN OVEN

COOKING TIME 20-35 minutes per ½kg (1lb)

and 20-35 minutes over

and 25-35 minutes over

and 30-40 minutes over

and 20 minutes over

to 3½kg (7lb) then 10 minutes per ½kg (1lb) over 3½kg (7lb)

and 25-30 minutes over

Pheasant 160-180°C 35-40 minutes per ½kg (1lb)

and 35-40 minutes over

Rabbit 160-180°C 20 minutes per ½kg (1lb)

and 20 minutes over

Potatoes with meat

Potatoes without meat

The roasting temperatur es and times given in the chart sho uld be adequate f or most joints , but slight adj ustments may be required to allow for personal requirements and the shape and texture of the meat. However, lower temperatures and longer cooking times are recommended for less tender cuts or larger joints.

Wrap joints in foil if preferred, for extra browning uncover for the last 20 – 30 min. cooking time.

160-180°C according to size

180-190°C according to size

THERMAL GRILLING

USES OF THERMAL GRILLING

Thermal grilling offers an alternative method of cooking food items normally associated with conventional grilling.

The grill element and the oven fan oper ate together, circulating hot air around the food. The need to check and turn food is reduced. Thermal grilling helps to minimise cook ing smells in the kitchen and allows you to grill wi th the ov en d oor close d. With the exception of toast and rare steaks you can thermal grill all the foods you would normally cook under a conventional grill.

With the exceptio n of toast and rare steaks you can thermal grill all the foods you would normally cook under a conventional grill.

SELECTING THERMAL GRILLING

The lower part of the oven can be used to cook accompaniments at the same time, e.g. tomatoes and mushrooms with a mixed grill or breakfast.

Dishes prepared in adv ance such as sh epherd's pie, lasagne and au gratin's can be heated through and browned on the top using the thermal grilling function.

1) Turn the Function Selector to Thermal Grill.

2) Turn the oven Temperature Control to the required setting. (A temperature of between 140°C and 220°C is suitab le for thermal grilling) . Use the grilling chart on page 25 as a guide.

THINGS TO NOTE

· The oven/grill indicator neon will glow until the oven has reached the desired temperature and then go OFF. It will turn ON and OFF showing that the oven temperature is being maintained.

· The cooling fan for the controls will operate immediately in conjunction with the thermal grilling function.

· Thermal grilling helps to minim ise cook ing s mells in the kitchen and is carried out with the oven door closed and the grill pan handle removed.

· The telescopic runner position should be reserved for toasting and cooking rare steaks using the conventional grill function. See page

18.

HINTS AND TIPS

· Prepare foods in the same way as for conventional gril ling. Brush lean meats and f ish lightly with a little oil or butter to keep them moist during cooking.

· Most food should be placed on the grill p an grid in the 'high' position in the grill pan to allow maximum circulation of air around the food.

· Ensure that ready prepared or cooked chilled dishes e.g. shepherds pie, moussaka, lasagne, etc., are piping hot throughout before serving.

· A temperature range of 140°C - 220°C and shelf positions 3 and 4 ar e sui table f or most foods . B e prepared to make suitable adjustments during cooking to suit individual requ irements. I f thermal grilling on more than one level, it may be necessary to interchange the food on the s helves during cooking.

COOKING TIMES

Cooking is more gentle, therefore food generally takes a little longer to cook when thermal grilling compared with conventional grilling. One of the advantages is that lar ger loads can be cooked at t he same time.

A general guide to cooking times is given b elow but these times may vary slightly depending on the thickness and quantity of food being cooked.

THERMAL GRILLING CHART

· Accompaniments such as tomatoes and mushrooms may be placed below the grid when grilling meats, or in a separate dish on a lower shelf.

· Foods will cook more quickly th e closer they are to the grill element and the higher the temperatures selected. Be prepared to adjust temperatures and shelf positions during cooking if necessary.

· Turn food over during cooking as necessary.

FOOD SHELF TEMP

(°C)

Bacon Rashers 4 200 8-12 Beefburgers 4 190 10-15 Chicken Joints 4 160 35-45 Chops - Lamb/Pork 4 170 20-25

170 25-35 Fish - Whole Trout/Mackerel 3 170 10-20 Fillets - Plaice/Cod 3 170 10-15 Kebabs 4 170 20-30 Kidneys - Lamb/Pig 4 180 10-15 Liver - Lamb/Pig 4 180 20-30 Sausages 4 190 10-15 Steaks - Medium 4 220 8-10

Steaks - Well Done 4 220 10-12

Heating through 3 170 20-30 and Browning, e.g.

Au -gratin, Lasagne, depends Shepherd's Pie. size

TIME (mins

In total)

each side each side

NOTE: Shelf positions are counted from th e b otto m of the oven.

Times quoted above are given as a guide and should be adjusted to suit personal taste.

DEFROSTING

USES OF DEFROST FEATURE

This function enables you to defrost most foods faster than some conventi onal methods as the oven fan circulates air around the food. It is particularly suitable for delicate frozen foods which are to be served cold e.g. cream filled gateaux, cakes covered with icings or frostings, cheesecakes, biscuits, scones, etc.

It is preferable to thaw fish, m eat and poultry slowly in the fridge. However, this process can be accelerated by using the defrost function.

SELECTING DEFROST

Small or thin fish fillets, frozen peeled prawns, cubed or minced meat, liver, thin chops, steaks etc., can be thawed in 1 – 2 hours.

A 1kg/2¼lb oven ready chicken will be thawed in approximately 5 hours. Remove the g iblets as soon as possible during the thawing process.

Joints of meat up to 2kg/4½lb in weight can be thawed using the defrost function.

ALL JOINTS OF MEAT AND POULTRY MUST BE THAWED THOROUGHLY BEFORE COOKING.

ALWAYS COOK THOROUGHLY IMMEDIATELY AFTER THAWING.

1) Turn the Function Selector to Fan Oven. Do Not select a temperature setting.

THINGS TO NOTE

· The indicator neon should remain unlit.

· When defrost is selected, the oven indicated

neon may occasionally come O N. It will stay O N until the oven reaches room temperature and then go OFF.

It may turn ON and OFF periodically during

defrosting to maintain steady room temperature inside the oven.

· Care must always be taken when ha ndling foods in the home. Always follow the basic rules of food hygiene to prevent bacteria growth and cross contamination when defrosting, preparing, cooking, cooling and freezing foods.

HINTS AND TIPS

· Place the frozen food in a single layer where possible and turn it over half way through the defrosting process.

· The actual speed of defrosting is influenced by room temperature. On w arm day s defrost ing will be faster than on cooler days.

· DO NOT leave food at room temperatur e once it is defrosted. Cook raw food i mmedi ately or stor e cooked food in the fridge, once it has cooled.

HELPFUL HINTS WHEN BUYING AND PREPARING FOOD

Care must be taken when handling foods in the home. Always fol low the basic rules of food hyg iene to prevent bacterial and microbial growth and cross contamination when preparing, reheating, cooking, cooling, defrosting and freezing foods:-

1. Always ensure food you purchase is of good quality and in prim e con dition. S hop at a r eliabl e source and buy the ‘freshest ’ looking package – avoid shop-worn labels or produce covered in dust.

2. Avoid buying chilled or frozen products if you cannot store them stra ight away. The use of an insulated container when shopping is advisable.

3. Buy and consume foods prior t o the ‘Sell by’ or ‘Best Before’ date.

4. When you arrive h ome, place p erishabl e foods in the refrigerator or freezer immediately. Ensure they are well covered to prevent them drying out and to prevent any pos sible cross cont amination with bacteria from raw to cooked foods.

10. Cook meat thorough ly – use a meat therm ometer if preferred, which penetrates the joint to check that the centre temperature has reached the required temperature (see table below).

MEAT TEMPERATURES

Beef

Pork Well Done – 80°C

Lamb Medium – 70°C

11. If not eaten straight away after cooking, food should be cooled as quickly as possible (within one hour) and then refrigerated or frozen as required. (Do not put hot fo od int o a Refri gerator or Freezer).

12. In the kitchen keep work tops, chopping boards and utensils clean with hot soapy water between preparation stages. Ideally, keep one chopping board for raw meat and another for other foods. Keep your dish cloths and tea towels clean.

Rare – 60°C Medium – 70°C Well Done – 80°C

Well Done – 80°C

5. Follow the cooking instructions on packets of prepared and cooked chilled foods, but be prepared to adjust cooking times and temperatures to suit your particular oven. For example, the fan oven generally requires 2025°C lower temperature than conventional ovens.

6. Always ensure that cooked chilled foods are thoroughly re-heated until they are piping hot throughout.

7. It is preferable to defrost frozen foods slowly in the refrigerator. Alternatively, a micr owave oven or the Defrost function on your oven may be used.

8. Always cook defrosted foods immediately after thawing. Thawed food should never be refrozen.

9. Joints of meat and poultry should be thoroughly defrosted before cooking.

CARE AND CLEANING

BEFORE CLEANING THE APPLIANCE ALWAYS ALLOW THE COOLING FAN TO COOL THE APPLIANCE DOWN BEFORE SWITCHING OFF THE ELECTRICITY SUPPLY.

CLEANING MATERIALS

Before using any cleaning materials on your appliance, check th at they are suitable and that the ir use is recommended by the manufacturer.

Cleaners that contain b leach shou ld NOT be us ed as they may dull the surfac e finishes. Harsh abr asives should also be avoided.

CLEANING THE OUTSIDE OF THE APPLIANCE

DO NOT use abrasive cleaning materials e.g. Hob

Brite, Brillo pads or scourers on painted or printed finishes as damage may occur. Regu larly wipe over the control panel and oven door using a soft cloth and hot water to which a little washing up l iquid has been added.

CLEANING INSIDE THE OVEN/GRILL

The Stayclean surface ins ide the O ven shou ld not be cleaned manually. See pag e 29 'Care of Stayclean Surfaces'.

The vitreous enamel oven base can be cleaned using normal oven cleaners or aerosol oven cleaner s with care. Ensure that the m anufacturers i nstructions are followed and that all parts are well rinsed afterwards.

Aerosol cleaners must no t be used on Stayclean surfaces and must not come into contact with elements or the door seal as this may cause damage.

REMOVING AND REPLACING WIREWORK SIDE RUNNERS

Remove all shelves and furniture from the oven. Always ensure the telescopic runners are pushed back into place in the oven cavity. Hold the b otto m o f the wirework runners an d draw the runners towards the centre of the oven. Unhook from the top and remove.

DO NOT ATTEMPT TO REMOVE ANY OF THE CONTROL KNOBS FROM THE PANEL AS THIS MAY CAUSE DAMAGE AND IS A SAFETY HAZARD.

Under no circumstances should the door assembly be detached from the product for cleaning. Please refer to the cleaning instructions.

BRACKET

CAVITY CENTRE

The wirework telescopic runners should not be placed in a dishwasher. Dr y carefully after washing in hot water to which washing up liquid has been added. If heavily soiled mild abrasives may be used.

To replace the runners, hook the wirework side runner into the cavity, slide back and press into place. Ensure the wirework runners are firmly in position before replacing the oven shelves.

CLEANING THE GRILL AND OVEN FURNITURE

All removable par ts, except the grill pan handle c an be washed in the dishwasher.

The grill pan, gril l pan grid and ov en shelves may be cleaned using a soap impregnated steel wool pad. Soaking first in hot soapy water will make cleaning easier.

CARE OF STAYCLEAN SURFACES

Stayclean surfaces destr oy splashes of food and fats when the oven temperature is raised to around 220°C.

COOKING TO REDUCE SOILAGE

1. Cook at the recommend ed temperatur es. Higher temperatures during roasting will increase soilage. Try cooking at lower temperatures for an increased length of time, y ou will save energy and often the joint is more tender.

2. Use minimal, if any , extra o il or fat w hen roas ting meat, potatoes only require brushing with fat before cooking. Extra fat in the oven during roasting will increase splashing and soilage.

3. It is not necessary to add water to a meat tin when roasting. The water a nd the fat juices fr om the joint create excessive splattering during cooking even at norma l temperatures as well as causing condensation.

It is a good idea to ru n the oven for an hour or two per week to ensure continued good performance from the Stayclean finish.

HINTS AND TIPS

· Manual cleaning of Stayclean surface IS NOT recommended. Damage will occur if soap impregnated steel wool pads, aerosol cleaners and any other abrasives are used.

· Slight discolouration and polishing of the stayclean surface may occur in time. This does not affect the Stayclean properties in nay way.

· Follow the recommendations to keep oven soilage to a minimum.

4. Covering joints during cooking will also prevent splashing onto the interior surfaces. Removing the covering for the las t 20-30 minutes wi ll allow extra browning if requ ir ed . S om e l ar ge joints and turkeys especially benefit by this method of cooking, allowing th e joint to c ook through before the outside is over-browned.

CLEANING THE DOOR GLASS

To prevent damaging or weakening the door glass panels avoid the use of the following:

· Household detergents and bleaches

· Impregnated pads unsuitable for non-

stick saucepans

· Brillo/Ajax pads or steel wool pads

· Chemical oven pads or aerosols

· Rust removers

· Bath/Sink stain removers

CLEANING BETWEEN THE OUTER AND INNER DOOR GLASS

Under no circumstances should the door assembly be detached from the product for cleaning. Please refer to the cleaning instructions.

The outer door glass is removable for cleaning.

TO REMOVE THE OUTER GLASS

4. Tighten the screws positively with a Pozidrive screwdriver before closing the oven door.

Do Not attempt to use the oven without the glass being in place.

If the door glass panel becomes chipped or has deep scratches the glass will be weakened and must be replaced to p revent the possibility of the panel shattering. Please contact your local Service Force Centre who will be pleased to advise further.

1. Open the oven door sl ightly to gain acces s to the two cross head screws on the top of the oven door.

2. Loosen the two screws using a Pozidrive screwdriver.

3. Hold the door glass securely in place with one hand before removing the screws completely with the other hand.

4. Using both hands, gently tilt the top of the door glass towards you, lift slightly to disengage the locators from the two bottom brackets.

5. Clean the outer and inner gl ass using hot soapy water or Hob Brite may be used with car e. DO NOT use Hob Brite on the Stainless Steel or painted finishes. DO NOT try to clean the foil which is inside the door. The foil is there to help keep the door cool, if it is damaged it will not work. Ensure that all parts are well rinsed and thoroughly dried b efore attempting to r eplace the outer door.

TO REPLACE THE OUTER GLASS

TO CLEAN THE INNER GLASS DOOR PANELS

Clean the inner glass door p anels using a soft cloth and hot water to which a little washing up l iquid has been added. If the inn er panel is h eavily soiled , Hob Brite may be used. Do not use abrasive cleaning materials on the door glass . Ens ure t hat all p arts are well rinsed and thorou ghly dried befor e attempting to replace the glass.

REPLACING THE OVEN LIGHT BULB

The type of bulb required is a 300°C 25 watt small Edison Screw. Part number 572 491 5431-00/1 (Available through your local Service Force Centres).

CAUTION: DISCONNECT THE APPLIANCE

FROM THE ELECTRICITY SUPPLY BEFORE REPLACING THE BULB .

Open the door and remove the s helves and wirew ork runners to enable easy access to the oven light assembly. Insert a flat blade screwdriver between the oven side and glass which covers the bulb.

Support the glass with your hand and prise out sufficiently to release the glass cover. Unscrew the bulb in an anticlock w ise dir ectio n unti l it is pos sible t o remove the bulb with ease.

Fit the new bulb by turning in a clockwise direction until it is secure. Ensuring the inde nt to the flange is pointing to the rear of the ov en, replace the gl ass by pushing it firmly into the hole to cover the bulb assembly.

Replace the shelves. Restore the electricity supply and adjust the time of day and clock as necessary.

1. Holding the oven glass with both hands, gently place the locators into th e holes of the brackets at the bottom of the oven door.

2. Push the top of th e oven glass towards the oven door, ensuring the screw location holes line up.

3. Hold the glass in place with one hand and ins ert the cross head screws into the location holes with the other hand. Give the screws one tur n to ensure the glass is secure.

SOMETHING NOT WORKING?

Before calling an Engineer please carry out the following checks, you may be able to solve the problem without the expense of an Engineer .

If our Service Engineer finds that t he prob lem is l ist ed below you will be ch arged for the call whet her or not the appliance is under guarantee.

The grill, oven and timer do not work:

* Check that the appliance has be en wired in

and is switched on at the wall.

* Check that the main cooker fuse is working.

If you have checked the above:

* Switch OFF appliance at the wall and allow

the appliance to cool for a couple of hours.

* Switch ON again. The appliance sho uld now

be working normally.

The oven temperature is too high or too low:

* Check that the recommended temperatures

are being used (see page 22) . Be prepared to adjust the temperature up or down by 10°C to achieve the results you want.

* Care should be taken if using an oven

thermometer to check oven temperatures as they may be inaccurate.

The following factors should be considered.

* Ensure you purchase an accurate good

quality instrument.

* Ovens will cycle about a set temperature and

will not be constant.

If the oven is not cooking evenly.

The grill works but the oven does not:

* Check that the grill control is in the OFF

position.

* If you have checked that the timer is set for

manual switch OFF at the wall to allow the oven to cool. Check that the oven is now working normally.

The clock and timer do not work.

* Check that the operating ins tructions for the

timer are been closely followed.

The grill does not work or cuts out after being used for a long period of time.

* Leave the oven to cool for a c ouple of h ours.

Check that the grill is now operating normally. Ensure that the door is left open during grilling.

* Check that the appliance is correctly installed

and that it is level.

* Check that the recommended temperatures

and shelf positions are being used.

The oven light fails to illuminate:

* Refer to page 30 'Replacing the Oven Light

Bulb'.

The oven fan is noisy:

* Check that the oven is level.

* Check that bakeware and shelves are not

vibrating in contact with the back panel in the oven.

* If the cooling fan fails the gril l w il l no t op erate

correctly. Please call your local Service Force Centre.

SERVICE AND SPARE PARTS

In the event of your appliance requiring service, or if you wish to purchase s pare parts, please co ntact your local Service Force Centre by telephoning:-

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area. For the address of yo ur local Service Force Centr e and further information about Service Force, please visit the

website at www.serviceforce.co.uk Before calling out an engineer, please ensure you have read the details under the heading "Something Not

Working". When you contact the Service Force Centre you will need to give the following details:

1. Your name, address and post code.

2. Your telephone number.

3. Clear and concise details of the fault .

4. The model and serial number of the appliance (found on the rating plate).

5. The purchase date.

Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.

CUSTOMER CARE DEPARTMENT

For general enquires concer ning your Elec trolux appliance, or for further inf ormat ion on Electr olux pr oducts , pleas e contact our Customer Care Department by letter or telephone at the address below:-

Customer Care Department Electrolux 55 – 77 High Street Slough Berkshire SL1 1DZ Tel: 0870 5 950950 (*)

*calls to this number may be recorded for training purposes.

GUARANTEE CONDITIONS

STANDARD GUARANTEE CONDITIONS

We, Electrolux, undertake that if within 12 months of the date of the purc hase this Electrol ux ap pliance or any part thereof is prove d to be d efect ive by r eason o nly o f faulty wor kmansh ip or mat eria ls, we wi ll, at our opti on repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:

· The appliance has been correc tly installed and used only on th e electricity supply stated on the ra ting plate.

· The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s instructions.

· The appliance has not been ser viced, maintain ed, repaired, taken apart or ta mpered with by any pers on not authorised by us.

· All service work under this guarantee must be undertaken by a Service Force Centre.

· Any appliance or defective part replaced shall become the Company’s property.

· This guarantee is in addition to your statutory and other legal rights.

Home visits are made b etwe en 8.30am and 5.30am Monday to Friday. V isits may b e av ailab le outsi de thes e hours in which case a premium will be charged.

Exclusions

This guarantee does not cover:

· Damage or calls resulting from transportation, impr oper us e or neglec t, the rep lacem ent of any lig ht bul bs or removable parts of glass or plastic.

· Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom.

· Appliances found to be in use within a commercial envir onment, plus those which are subjec t to rental agreements.

· Products of Electrolux manufacture which are not marketed by Electrolux.

European Guarantee

If you should move to ano ther country within Europ e then your guara ntee moves wit h you to y our new home subject to the following qualifications:

· The guarantee starts from the date you first purchased your product.

· The guarantee is for the same p eriod and to the same exten t for labour and parts as exists in t he new

country of use for this brand or range of products.

· This guarantee relates to you and cannot be transferred to another user.

· Your new home is within the European Community (EC) or European Free Trade Area.

· The product is installed and used in accordance with our ins tructions and is only used domestic ally, i.e. a

normal household.

· The product is installed taking into account regulations in your new country.

Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will t hen ensure that th e local Ser vice Org anisati on is aware of your move and able to look after you and your appliances.

France Senlis +33 (0) 3 44 62 20 13 Germany Nürnberg +49 (0) 800 234 7378 Italy Pordernone +39 (0) 800117511 Sweden Stockholm +46 (0) 20 78 77 50 UK Slough +44 (0) 1753 219898