Thank you for choosing this AEG product. We have created it to give you impeccable
performance for many years, with innovative technologies that help make life simpler –
features you might not find on ordinary appliances. Please spend a few minutes reading to get
the very best from it.
Visit our website for:
Get usage advice, brochures, trouble shooter, service information:
www.aeg.com
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www.aeg.com/productregistration
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CUSTOMER CARE AND SERVICE
We recommend the use of original spare parts.
When contacting Service, ensure that you have the following data available.
The information can be found on the rating plate. Model, PNC, Serial Number.
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
Page 3
1. SAFETY INFORMATION
Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is
not responsible if an incorrect installation and use causes injuries and damages. Always keep the instructions
with the appliance for future reference.
1.1 Children and vulnerable people safety
WARNING!
Risk of suffocation, injury or permanent disability.
• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they are supervised by an adult or a
person who is responsible for their safety.
• Do not let children play with the appliance.
• Keep all packaging away from children.
• Keep children and pets away from the appliance
when it operates or when it cools down. Accessible
parts are hot.
• If the appliance has a child safety device, we recommend that you activate it.
• Cleaning and user maintenance shall not be made by
children without supervision.
ENGLISH3
1.2 General Safety
• The appliance and its accessible parts become hot
during use. Do not touch the heating elements.
• Do not operate the appliance by means of an external timer or separate remote-control system.
• Unattended cooking on a hob with fat or oil can be
dangerous and may result in fire.
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4
• Never try to extinguish a fire with water, but switch off
the appliance and then cover flame e.g. with a lid or a
fire blanket.
• Do not store items on the cooking surfaces.
• Do not use a steam cleaner to clean the appliance.
• Metallic objects such as knives, forks, spoons and lids
should not be placed on the hob surface since they
can get hot.
• If the glass ceramic surface is cracked, switch off the
appliance to avoid the possibility of electric shock.
• After use, switch off the hob element by its control
and do not rely on the pan detector.
2. CONDITIONS OF USE
3.
This appliance is intended to be used in
household and similar applications such
as:
• Farm houses
SAFETY INSTRUCTIONS
3.1 Installation
WARNING!
Only a qualified person must install this appliance.
• Remove all the packaging.
• Do not install or use a damaged appli-
ance.
• Obey the installation instruction sup-
plied with the appliance.
• Keep the minimum distance from the
other appliances and units.
• Always be careful when you move the
appliance because it is heavy. Always
wear safety gloves.
• Seal the cut surfaces with a sealant to
prevent moisture to cause swelling.
• Protect the bottom of the appliance
from steam and moisture.
• By clients in serviced apartments, holiday apartments and other residential
type environments
• Do not install the appliance adjacent
to a door or under a window. This prevents hot cookware to fall from the appliance when the door or the window
is opened.
• If the appliance is installed above
drawers make sure that the space, between the bottom of the appliance
and the upper drawer, is sufficient for
air circulation.
• Make sure that the ventilation space of
2 mm, between the worktop and the
front of the below unit, is free. The
warranty does not cover damages
caused by the lack of an adequate
ventilation space.
• The bottom of the appliance can get
hot. We recommend to install a noncombustile separation panel under the
appliance to prevent access to the
bottom.
Page 5
Electrical connection
WARNING!
Risk of fire and electrical shock.
• All electrical connections must be
made by a qualified electrician.
• The appliance must be earthed.
• Before carrying out any operation
make sure that the appliance is disconnected from the power supply.
• Use the correct electricity mains cable.
• Do not let the electricity mains cable
tangle.
• Make sure the mains cable or plug (if
applicable) does not touch the hot appliance or hot cookware, when you
connect the appliance to the near
sockets
• Make sure the appliance is installed
correctly. Loose and incorrect electricity mains cable or plug (if applicable)
can make the terminal become too
hot.
• Make sure that a shock protection is
installed.
• Use the strain relief clamp on cable.
• Make sure not to cause damage to the
mains plug (if applicable) or to the
mains cable. Contact the Service or an
electrician to change a damaged
mains cable.
• The electrical installation must have an
isolation device which lets you disconnect the appliance from the mains at
all poles. The isolation device must
have a contact opening width of minimum 3 mm.
• Use only correct isolation devices: line
protecting cut-outs, fuses (screw type
fuses removed from the holder), earth
leakage trips and contactors.
3.2 Use
WARNING!
Risk of injury, burns or electric
shock.
• Remove all the packaging, labelling
and protective film (if applicable) before first use.
• Use this appliance in a household environment.
ENGLISH5
• Do not change the specification of this
appliance.
• Do not let the appliance stay unattended during operation.
• Do not operate the appliance with wet
hands or when it has contact with water.
• Do not put cutlery or saucepan lids on
the cooking zones. They can become
hot.
• Set the cooking zone to “off” after
each use. Do not rely on the pan detector.
• Do not use the appliance as a work
surface or as a storage surface.
• If the surface of the appliance is
cracked, disconnect immediately the
appliance from the power supply. This
to prevent an electrical shock.
• Users with a pacemaker must keep a
distance of minimum 30 cm from the
induction cooking zones when the appliance is in operation.
• When you place food into hot oil, it
may splash.
WARNING!
Risk of fire or explosion.
• Fats and oil when heated can release
flammable vapours. Keep flames or
heated objects away from fats and oils
when you cook with them.
• The vapours that very hot oil releases
can cause spontaneous combustion.
• Used oil, that can contain food remnants, can cause fire at a lower temperature than oil used for the first
time.
• Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
WARNING!
Risk of damage to the appliance.
• Do not keep hot cookware on the control panel.
• Do not let cookware to boil dry.
• Be careful not let objects or cookware
fall on the appliance. The surface can
be damaged.
• Do not activate the cooking zones
with empty cookware or without cookware.
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6
• Do not put aluminium foil on the appliance.
• Cookware made of cast iron, aluminium or with a damaged bottom can
cause scratches on the glass or glass
ceramic. Always lift these objects up
when you have to move them on the
cooking surface.
3.3 Care and Cleaning
WARNING!
Risk of damage to the appliance.
• Clean regularly the appliance to prevent the deterioration of the surface
material.
• Do not use water spray and steam to
clean the appliance.
4. PRODUCT DESCRIPTION
• Clean the appliance with a moist soft
cloth. Only use neutral detergents. Do
not use abrasive products, abrasive
cleaning pads, solvents or metal objects.
3.4 Disposal
WARNING!
Risk of injury or suffocation.
• Contact your municipal authority for
information on how to discard the appliance correctly.
• Disconnect the appliance from the
mains supply.
• Cut off the mains cable and discard it.
123
4.1 Control panel layout
To see the control panel activate
the appliance with
Induction cooking zone
1
Induction cooking zone
2
Induction cooking zone
3
Control panel
4
4
5
4
8 7
91011
6123
Page 7
ENGLISH7
Use the sensor fields to operate the appliance. The displays, indicators and
sounds tell which functions operate.
Not correct cookware or too small or no cookware on
the cooking zone.
The Automatic Switch Off function operates.
4.3 OptiHeat Control (3 step
Residual heat indicator)
WARNING!
\ \ The risk of burns
from residual heat!
OptiHeat Control shows the level of the
residual heat. The induction cooking
zones make the heat necessary for cooking directly in the bottom of the cookware. The glass ceramic is hot from the
heat of the cookware.
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8
5. DAILY USE
WARNING!
Refer to the Safety chapters.
5.1 Activation and
deactivation
Touch for 1 second to activate or deactivate the appliance.
The control panel comes on after you activate the appliance and goes off after
you deactivate the appliance.
When the appliance is deactivated you
can see only
sensor field.
5.2 Automatic Switch Off
The function deactivates the appliance
automatically if:
•
All cooking zones are deactivated (
).
• You do not set the heat setting after
you activate the appliance.
• You spill something or put something
on the control panel for more than 10
seconds, (a pan, a cloth, etc.). An
acoustic signal sounds some time and
the appliance deactivates. Remove the
object or clean the control panel.
• The appliance becomes too hot (e.g.
when, a saucepan boils dry). Before
you use the appliance again, wait for
the cooking zone to cool down.
• You use incorrect cookware. The sym-
comes on and the cooking
bol
zone deactivates automatically after 2
minutes.
• You do not deactivate a cooking zone
or change the heat setting. After some
comes on and the appliance
time
deactivates. See below.
• The relation between heat setting and
times of the Automatic Switch Off
function:
•
, - — 6 hours
•
- — 5 hours
•
- — 4 hours
•
- — 1.5 hours
5.3 The heat setting
Touch the control bar at the heat setting. Change clockwise or counterclockwise, if it is necessary. Do not release before you have a correct heat setting. The
display shows the heat setting.
5.4 Bridge function
The Bridge function connects two cooking zones and they operate as one.
First set the heat setting for one of the
cooking zones.
To activate the Bridge function touch
. To set or change the heat setting touch
one of the control sensors.
To deactivate the Bridge function touch
. The cooking zones operate independently.
When you use only one cooking zone of
the pair we recommend that you use the
rear cooking zone. Also when you use
large cookware we recommend that you
put it near to the rear cooking zone.
5.5 Automatic Heat Up
You can get a necessary heat setting in a
shorter time if you activate the Automatic Heat Up function. This function sets
the highest heat setting for some time
(see the diagram), and then decreases to
the necessary heat setting.
To start the Automatic Heat Up function
for a cooking zone:
1.
Touch ( comes on in the display).
2.
Immediately touch the necessary
heat setting. After 5 seconds
comes on in the display.
Page 9
To stop the function change the heat
00
setting.
12
11
10
9
8
7
6
5
4
3
2
1
0
1 2 3 4 5 6 7 8 9 101112 1314
5.6 Power function
The Power function makes more power
available to the induction cooking zones.
The Power function can be activated for
a limited period of time ( see Technical
Information chapter). After that, the induction cooking zone automatically sets
back to highest heat setting. To activate,
touch
, comes on. To deactivate,
change the heat setting.
5.7 Power management
The power management divides the
power between two cooking zones in a
pair (see the illustration). The power
function increases the power to the maximum level for one cooking zone in the
pair. The power in the second cooking
zone automatically decreases. The heat
setting display for the reduced zone
changes between two levels.
ENGLISH9
5.8 Timer
Count Down Timer
Use the Count Down Timer to set how
long the cooking zone operates for only
this one time.
Set the Count Down Timer after the
selection of the cooking zone.
You can set the heat setting before or after you set the timer.
•
To set the cooking zone: touch
again and again until the indicator of a
necessary cooking zone comes on.
• To activate the Count Down Timer:
touch
00
of the cooking zone start to flash slow,
the time counts down.
• To see the remaining time: set the
cooking zone with
of the cooking zone starts to flash
quickly. The display shows the remaining time.
• To change the Count Down Timer:
set the cooking zone with
• To deactivate the timer: set the
cooking zone with
remaining time counts back to
The indicator of the cooking zone
goes out.
When the countdown comes to an
end, the sound operates and
es. The cooking zone deactivates.
•
To stop the sound: touch
of the timer to set the time (
- 99 minutes). When the indicator
. The indicator
. Touch
or .
. Touch . The
.
flash-
00
CountUp Timer ( The count up
timer)
Use the CountUp Timer to monitor how
long the cooking zone operates.
• To set the cooking zone (if more
than 1 cooking zone operate ) :
touch
dicator of a necessary cooking zone
comes on.
• To activate the CountUp Timer:
touch
When the indicator of the cooking
zone starts to flash slow, the time
again and again until the in-
of the timer comes on.
Page 10
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10
counts up. The display switches between
• To see how long the cooking zoneoperates: set the cooking zone with
starts to flash quickly. The display
shows the time that the cooking zone
operates.
• To deactivate the CountUp Timer:
set the cooking zone with
touch
The indicator of the cooking zone
goes out.
and counted time (minutes).
. The indicator of the cooking zone
and
or to deactivate the timer.
Minute Minder
You can use the timer as a Minute Minder while the cooking zones do not oper-
ate. Touch
timer to set the time. When the time
comes to an end, the sound operates
and
•
To stop the sound: touch
. Touch or of the
flashes.
5.9 STOP+GO
The function sets all cooking zones
that operate to the lowest heat setting (
).
When
the heat setting.
The
function.
•
•
operates, you cannot change
function does not stop the timer
To activate this function touch
The symbol
To deactivate this function touch .
The heat setting that you set before
comes on.
comes on.
.
5.10 Lock
When the cooking zones operate, you
can lock the control panel, but not
prevents an accidental change of the
heat setting.
First set the heat setting.
To start this function touch
bol
comes on for 4 seconds.
The Timer stays on.
To stop this function touch
setting that you set before comes on.
When you stop the appliance, you also
stop this function.
. It
. The sym-
. The heat
5.11 The Child Safety Device
This function prevents an accidental operation of the appliance.
To activate The Child Safety Device
•
Activate the appliance with
not set the heat settings.
•
Touch
•
Deactivate the appliance with .
To deactivate The Child Safety Device
•
Activate the appliance with
not set the heat settings. Touch
for 4 seconds. The symbol comes
on.
•
Deactivate the appliance with
To override The Child Safety Device
for only one cooking time
•
Activate the appliance with
symbol
•
Touch
setting in 10 seconds. You can operate the appliance.
• When you deactivate the appliance
with
erates again.
for 4 seconds. The symbol
comes on.
comes on.
for 4 seconds. Set the heat
, The Child Safety Device op-
. Do
. Do
.
. The
5.12 OffSound Control
(Deactivation and activation of
the sounds)
Deactivation of the sounds
Deactivate the appliance.
Touch
come on and go out. Touch
onds.
Touch
off.
When this function operates, you can
hear the sounds only when:
•
• the Minute Minder comes down
• the Count Down Timer comes down
• you put something on the control pan-
for 3 seconds. The displays
for 3 sec-
comes on, the sound is on.
, comes on, the sound is
you touch
el.
Activation of the sounds
Deactivate the appliance.
Page 11
Touch for 3 seconds. The displays
come on and go out. Touch
onds.
comes on, because the sound
for 3 sec-
6. HELPFUL HINTS AND TIPS
is off. Touch
sound is on.
ENGLISH11
, comes on. The
INDUCTION COOKING ZONES
For induction cooking zones a strong
electro-magnetic field creates the heat
in the cookware very quickly.
6.1 Cookware for induction
cooking zones
Use the induction cooking zones
with correct cookware.
Cookware material
• correct: cast iron, steel, enamelled
steel, stainless steel, the bottom made
of multi-layer (with correct mark from a
manufacturer).
• not correct: aluminium, copper, brass,
glass, ceramic, porcelain.
Cookware is correct for an induction
hob if …
• ... some water boils very quickly on a
zone set to the highest heat setting.
• ... a magnet pulls on to the bottom of
the cookware.
The bottom of the cookware
must be as thick and flat as possible.
Cookware dimensions: induction cooking zones adapt to the dimension of the
bottom of the cookware automatically to
some limit.
the cookware automatically. You can
cook with the large cookware on two
cooking zones at the same time.
6.3 The noises during
operation
If you can hear
• crack noise: cookware is made of different materials (Sandwich construction).
• whistle sound: you use one or more
cooking zones with high power levels
and the cookware is made of different
materials (Sandwich construction).
• humming: you use high power levels.
• clicking: electric switching occurs.
• hissing, buzzing: the fan operates.
The noises are normal and do not refer to appliance malfunction.
6.4 Energy saving
How to save energy
• If it is possible, always put the lids on
the cookware.
• Put cookware on a cooking zone before you start it.
• Use the residual heat to keep the food
warm or to melt it.
The cooking zone efficiency
6.2 Use of the cooking zones
IMPORTANT
Put the cookware on the cross which is
on the surface that you cook. Cover the
cross fully. The magnetic part of the bottom of the cookware must be 125 mm
minimum. Induction cooking zones
adapt to the dimension of the bottom of
The cooking zone efficiency is related to
the diameter of the cookware. The cookware with a smaller diameter than the
minimum receives only a part of the
power generated by the cooking zone.
For the minimum diameters see the
Technical Information chapter.
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12
6.5 Öko Timer (Eco Timer)
To save energy, the heater of the
cooking zone deactivates before
the count down timer sounds.
The difference in the operation
time depends on the heat setting
level and the length of the cooking operation.
When you increase the heat setting it is
not proportional to the increase of the
cooking zone consumption of power.
It means that the cooking zone with the
medium heat setting uses less than a
half of its power.
The data in the table is for guidance only.
6.6 The Examples of cooking
applications
The relation between the heat setting
and the cooking zone consumption of
power is not linear.
He
Use to:TimeHintsNominal
at
set
tin
g
Keep warm the food
you cooked
1
1 -3Hollandaise sauce,
melt: butter, choco-
late, gelatine
1 -3Solidify: fluffy ome-
lettes, baked eggs
3 -5Simmer rice and milk-
based dishes, heating
up ready-cooked
meals
5 -7Steam vegetables,
fish, meat
7 -9Steam potatoes20 - 60 minUse max. ¼ l water
7 -9Cook larger quantities
of food, stews and
soups
9 -12Gentle fry: escalope,
veal cordon bleu, cut-
lets, rissoles, saus-
ages, liver, roux, eggs,
pancakes, doughnuts
12 -13Heavy fry, hash
browns, loin steaks,
steaks
as requiredPut a lid on a cook-
ware
5 - 25 minMix from time to
time
10 - 40 minCook with a lid on3 – 8 %
25 - 50 minAdd the minimum
twice as much liquid
as rice, mix milk
dishes part procedure through
20 - 45 minAdd some table-
spoons of liquid
for 750 g of potatoes
60 - 150
min
Up to 3 l liquid plus
ingredients
as necessa-ryTurn halfway through 25 – 45 %
5 - 15 minTurn halfway through 45 – 64 %
power consumption
3 %
3 – 8 %
8 – 13 %
13 – 18 %
18 – 25 %
18 – 25 %
Page 13
He
Use to:TimeHintsNominal
at
set
tin
g
14Boil water, cook pasta, sear meat (goulash, pot roast),
deep-fry chips
Boil large quantities of water. Power function is activated.
7. CARE AND CLEANING
ENGLISH13
power consumption
100 %
Clean the appliance after each use.
Always use cookware with clean bottom.
Scratches or dark stains on the
glass-ceramic cause no effect on
how the appliance operates.
To remove the dirt:
1.
– Remove immediately: melted
plastic, plastic foil, and food with
sugar. If not, the dirt can cause
damage to the appliance. Use a
special scraper for the glass . Put
the scraper on the glass surface at
8. TROUBLESHOOTING
ProblemPossible causeRemedy
You cannot activate the
appliance or operate it.
You touched 2 or more
The STOP+GO function
There is water or fat
an acute angle and move the
blade on the surface .
– Remove after the appliance is
sufficiently cool: limescale rings ,
water rings, fat stains, shiny metallic discolorations. Use a special
cleaning agent for glass ceramic
or stainless steel.
2.
Clean the appliance with a moist
cloth and some detergent.
3.
At the end rub the appliance dry
with a clean cloth.
Activate the appliance
again and set the heat
setting in less than 10
seconds.
Touch only one sensor
sensor fields at the same
field.
time.
Refer to the chapter
operates.
“Daily Use”.
Clean the control panel.
stains on the control
panel.
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14
ProblemPossible causeRemedy
An acoustic signal
sounds and the appliance deactivates.
You put something on
one or more sensor
fields.
An acoustic signal
sounds when the appliance is deactivated.
The appliance deactivates.
The residual heat indicator does not come on.
You put something on
the sensor field
.
The cooking zone is not
hot because it operated
only for a short time.
The Automatic Heat Up
The cooking zone is hot.Let the cooking zone be-
function does not operate.
The highest heat setting
is set.
The heat setting changes
between two levels.
The sensor fields become hot.
The Power management
is activated.
The cookware is too
large or you put it too
near to the controls.
There is no signal when
you touch the panel sen-
The signals are deactivated.
sor fields.
comes on.
The Automatic Switch
Off operates.
comes on.
The Child Safety Device
or the Lock function operates.
comes on.
No cookware is on the
cooking zone.
The cookware is incor-
rect.
The diameter of the bot-
tom of the cookware is
too small for the cooking
zone.
The cookware do not
cover the cross / square
fully.
Remove the object from
the sensor fields.
Remove the object from
the sensor field.
If the cooking zone oper-
ated sufficiently long to
be hot, speak to the
service centre.
come sufficiently cool.
The highest heat setting
has the same power as
the Automatic Heat Up
function.
Refer to “Power man-
agement”.
Put large cookware on
the rear cooking zones if
necessary.
Activate the signals (refer
to “OffSound control”).
Deactivate the appliance
and activate it again.
Refer to the chapter
“Daily Use”.
Put cookware on the
cooking zone.
Use the correct cook-
ware.
Use cookware with cor-
rect dimensions.
Cover the cross / square
fully.
Page 15
ProblemPossible causeRemedy
and a number come
on.
comes on.
There is an error in the
appliance.
The electrical connection
is incorrect. The supply
voltage is out of range.
comes on.
There is an error in the
appliance because a
cookware boils dry. The
overheating protection
for the cooking zones
and the Automatic
Switch Off operate.
comes on.
The cooling fan is
blocked.
comes on.
The electrical connection
is incorrect. The appliance is connected only
to one phase.
If you tried the above solutions and cannot repair the problem, speak to your
dealer or the customer service. Give the
data from the rating plate, three digit
letter code for the glass ceramic (it is in
the corner of the glass surface) and an
error message that comes on.
ENGLISH15
Disconnect the appli-
ance from the electrical
supply for some time.
Disconnect the fuse from
the electrical system of
the house. Connect it
again. If
comes on
again, speak to the service centre.
Speak to a qualified
electrician to check the
installation.
Deactivate the appliance. Remove the hot
cookware. After approximately 30 seconds, activate the cooking zone
again. If the cookware
was the problem, the error message goes out of
the display, but the residual heat indicator can
stay. Let the cookware
become sufficiently cool
and refer to “Cookware
for the induction cooking
zone” to see if your
cookware is compatible
with the appliance.
Check if objects block
the cooling fan. If
comes on again, speak
to the service center.
Connect the appliance
as you see it in the connection illustration.
Make sure, you operated the appliance
correctly. If not the servicing by a customer service technician or dealer will
not be free of charge, also during the
warranty period. The instructions about
the customer service and conditions of
guarantee are in the guarantee booklet.
Page 16
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16
9. INSTALLATION
WARNING!
Refer to the Safety chapters.
Before the installation
Before the installation of the appliance,
record the information below from the
rating plate. The rating plate is on the
bottom of the appliance casing.
• Model ...........................
• PNC .............................
• Serial number ....................
9.1 Built-in appliances
• Only use the built-in appliances after
you assemble the appliance into cor-
9.3 Assembly
min.
500mm
min.
50mm
rect built-in units and work surfaces
that align to the standards.
9.2 Connection cable
• The appliance is supplied with the
connection cable.
• Replace the damaged mains cable
with a special cable (type H05BB-F
Tmax 90°C; or higher). Speak to your
local Service Centre.
B
< 20 mm
B
A
57 mm
12 mm
41 mm
28 mm
31 mm
38 mm
A
min. 500 mm
min.
2mm
min. 2 mm
min
30 mm
B
> 20 mm
B
A
57 mm
12 mm
41 mm
28 mm
31 mm
38 mm
A
min. 2 mm
min. 500 mm
Page 17
R 5mm
ENGLISH17
min.
12 mm
min.
2 mm
min.
55mm
490+1mm
560+1mm
min.
38 mm
min.
2 mm
If you use a protection box (an additional
accessory
1)
), the front airflow space of 2
mm and protective floor directly below
the appliance are not necessary.
You can not use the protection box if
you install the appliance above an oven.
1)
The protection box accessory may not be available in some countries. Please contact
your local supplier.
10. TECHNICAL INFORMATION
Modell HK673520FBProd.Nr. 949 595 267 00
Typ 58 GAD C4 AU220 - 240 V 50 - 60 Hz
Induction 7.4 kWMade in Germany
Ser.Nr. ..........7.4 kW
AEG
Page 18
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18
Cooking zones power
Cooking
zone
Right rear —
180 / 280 mm
Left rear —
210 mm
Left front —
210 mm
The power of the cooking zones can be
different in some small range from the
11. WARRANTY
Nominal
Power (Max
heat setting)
[W]
Power Function activated [W]
Power function maximum duration [min]
Minimum
cookware diameter [mm]
1800 / 3500 W 2800 / 3700 W 5145
2300 W3200 W10125
2300 W3200 W10125
data in the table. It changes with the material and dimensions of the cookware.
FOR SALES IN AUSTRALIA AND NEW
ZEALAND
ALL AEG BRANDED APPLIANCES
This document sets out the terms and
conditions of the product warranties
for AEG Appliances. It is an important
document. Please keep it with your
proof of purchase documents in a safe
place for future reference should you
require service for your Appliance.
1.
In this warranty
a)
‘acceptable quality’ as referred to
in clause 10 of this warranty has
the same meaning referred to in
the ACL;
‘Appliance’ means any AEG
product purchased by you accompanied by this document;
d)
‘ASC’ means AEG’ authorised
serviced centres;
e)
AEG is the brand controlled by
Electrolux Home Products Pty
Ltd of 163 O’Riordan Street, Mascot, NSW 2020, ABN 51 004 762
341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited of 3-5 Niall Burgess Road, Mount Wellington, in
respect of Appliances purchased
in New Zealand;
f)
‘major failure’ as referred to in
clause 10 of this warranty has the
same meaning referred to in the
ACL and includes a situation
when an Appliance cannot be repaired or it is uneconomic for
Electrolux, at its discretion, to repair an Appliance during the
Warranty Period;
g)
‘Warranty Period’ means:
– where the Appliance is used
for personal, domestic or
household use (i.e. normal single family use) as set out in the
instruction manual, the Appliance is warranted against manufacturing defects in Australia
and New Zealand for 60
months, following the date of
original purchase of the Appliance;
– this Appliance is not designed
for commercial use and therefore no warranty applies in this
case;
h)
‘you’ means the purchaser of the
Appliance not having purchased
the Appliance for re-sale, and
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‘your’ has a corresponding meaning.
2.
This warranty only applies to Appliances purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) any nonexcludable statutory warranties in
Australia or New Zealand.
3.
During the Warranty Period AEG or
its ASC will, at no extra charge if
your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any
parts which it considers to be defective. AEG or its ASC may use remanufactured parts to repair your Appliance. You agree that any replaced
Appliances or parts become the
property of AEG. This warranty does
not apply to light globes, batteries,
filters or similar perishable parts.
4.
Parts and Appliances not supplied
by AEG are not covered by this warranty.
5.
You will bear the cost of transportation, travel and delivery of the Appliance to and from AEG or its ASC. If
you reside outside of the service
area, you will bear the cost of:
a)
travel of an authorised representative;
b)
transportation and delivery of the
Appliance to and from AEG or its
ASC,
In all instances, unless the Appliance
is transported by AEG or an AEG authorised representative, the Appliance is transported at the owner’s
cost and risk while in transit to and
from AEG or its ASC.
6.
Proof of purchase is required before
you can make a claim under this warranty.
7.
You may not make a claim under this
warranty unless the defect claimed is
due to faulty or defective parts or
workmanship. AEG is not liable in
the following situations (which are
not exhaustive):
a)
the Appliance is damaged by:
– accident
ENGLISH19
– misuse or abuse, including fail-
ure to properly maintain or
service
– normal wear and tear
– power surges, electrical storm
damage or incorrect power
supply
– incomplete or improper instal-
lation
– incorrect, improper or inappro-
priate operation
– insect or vermin infestation
– failure to comply with any ad-
ditional instructions supplied
with the Appliance;
b)
the Appliance is modified without authority from AEG in writing;
c)
the Appliance’s serial number or
warranty seal has been removed
or defaced;
d)
the Appliance was serviced or repaired by anyone other than
AEG, an authorised repairer or
ASC.
8.
This warranty, the contract to which
it relates and the relationship between you and AEG are governed
by the law applicable where the Appliance was purchased. Where the
Appliance was purchased in New
Zealand for business purposes the
Consumer Guarantee Act does not
apply.
9.
To the extent permitted by law, AEG
excludes all warranties and liabilities
(other than as contained in this
document) including liability for any
loss or damage whether direct or indirect arising from your purchase,
use or non use of the Appliance.
10.
For Appliances and services provided by AEG in Australia, the Appliances come with a guarantee by
AEG that cannot be excluded under
the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are
also entitled to have the Appliance
repaired or replaced if the Appliance
fails to be of acceptable quality and
the failure does not amount to a major failure. The benefits to you given
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www.aeg.com
20
by this warranty are in addition to
your other rights and remedies under a law in relation to the Appliances or services to which the warranty
relates.
11.
At all times during the Warranty Period, AEG shall, at its discretion, determine whether repair, replacement
or refund will apply if an Appliance
has a valid warranty claim applicable
to it.
12.
For Appliances and services provided by AEG in New Zealand, the
Appliances come with a guarantee
by AEG pursuant to the provisions of
the Consumer Guarantees Act, the
Sale of Goods Act and the Fair Trading Act.
13.
To enquire about claiming under
this warranty, please follow these
steps:
a)
carefully check the operating instructions, user manual and the
terms of this warranty;
b)
have the model and serial number of the Appliance available;
c)
have the proof of purchase (eg
an invoice) available;
d)
telephone the numbers shown
below.
14.
You accept that if you make a warranty claim, AEG and its ASC may
exchange information in relation to
you to enable AEG to meet its obligations under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in point 13 above have
been followed.
SERVICE AUSTRALIA
www.aeg.com/au
FOR SERVICE
or to find the address of your nearest state service centre in Australia
PLEASE CALL 1300 363 664
OR EMAIL customercare@aegaustralia.com.au
For the cost of a local call (Australia only)
FOR SPARE PARTS
or to find the address of your nearest state spare parts centre in Australia
PLEASE CALL 13 13 50
OR EMAIL customercare@aegaustralia.com.au
For the cost of a local call (Australia only)
SERVICE NEW ZEALAND
FOR SERVICE
or to find the address of your nearest authorised service centre in New Zealand
FREE CALL 0800 10 66 10
OR EMAIL customercare@electrolux.co.nz
(New Zealand only)
FOR SPARE PARTS
or to find the address of your nearest state spare parts centre in New Zealand
FREE CALL 0800 10 66 20
OR EMAIL customercare@electrolux.co.nz
(New Zealand only)
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12. ENVIRONMENT CONCERNS
ENGLISH21
Recycle the materials with the
symbol
applicable containers to recycle it.
Help protect the environment and
human health and to recycle waste
of electrical and electronic
. Put the packaging in
appliances. Do not dispose
appliances marked with the symbol
with the household waste. Return the
product to your local recycling
facility or contact your municipal
office.
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22
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www.aeg.com/shop
892958538-A-172013
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