This package contains a hard-copy user manual in Chinese for China CCC certification purposes, and there is an English user manual included as a PDF file on the
website. Please disregard the Chinese hard copy user manual if the product is not to
be sold and/or installed in China.
ARK-2250 User Manualii
Copyright
Part No. 2006K22500Edition 1
Printed in ChinaMay 2017
The documentation and the software included with this product are copyrighted 2017
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice.
No part of this manual may be reproduced, copied, translated or transmitted in any
form or by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
of the rights of third parties, which may result from its use.
Acknowledgements
Award is a trademark of Award Software International, Inc.
VIA is a trademark of VIA Technologies, Inc.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines Corporation.
Intel® and Pentium® are trademarks of Intel Corporation.
Microsoft Windows® is a registered trademark of Microsoft Corp.
RTL is a trademark of Realtek Semi-Conductor Co., Ltd.
ESS is a trademark of ESS Technology, Inc.
UMC is a trademark of United Microelectronics Corporation.
SMI is a trademark of Silicon Motion, Inc.
Creative is a trademark of Creative Technology LTD.
CHRONTEL is a trademark of Chrontel Inc.
All other product names or trademarks are properties of their respective owners.
For more information about this and other Advantech products, please visit our website at:
For technical support and service, please visit our support website at:
http://support.advantech.com.tw/support/
iiiARK-2250 User Manual
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defective, it will be repaired or replaced at no charge during the warranty period. For outof-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1.Collect all the information about the problem encountered. (F
spee
d, Advantech products used, other hardware and software used, etc.
ing abnormal and list any onscreen messages you get when the pr
anyth
occurs.
2.Call your de
and an
3.If your product is diagnosed as defective, obtain an RMA (return merchandise
authorization) number from your dealer. This allows us to process your
more q
4.Carefully pack the defective product, a fully-completed Repair and Replacemen
Order Card
in a ship
ot eligible for warranty service.
is n
5.Write the RMA number visibly on the outside of the package and ship it prep
to yo
ur dealer.
aler and describe the problem. Please have your ma
y helpful information readily available.
uickly.
and a photocopy proof of purchase date (such as
pable container. A product returned without proof of the purchase da
or example, CPU
) Note
oblem
nual, product,
return
t
your sales receipt)
te
aid
Declaration of Conformity
FCC Class B
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving anten
Increa
Con
receiver is conne
Consult the dealer or an experienced radio/TV technician for help.
se the separation between the equipment and receiver
nect the equipment into an outlet on a circuit different from that to which
cted.
na.
.
the
ARK-2250 User Manualiv
Technical Support and Assistance
1.Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2.Contact your distributor, sales representative, or Advantech's customer se
nter for technical support if you need additional assistance. Please have th
ce
following
– Product name and serial number
– Description of your peripheral attachments
– Description of your software (operating system, version, application software
– A complete description of the problem
– The exact wording of any error messages
information ready before you call:
etc.
)
Warnings, Cautions and Notes
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
rvice
e
,
Caution! Cautions are included to help you avoid damaging hardware or losing
Note!Notes provide optional additional information.
Packing List
Before installation, please ensure the following items have been shipped:
1 x ARK-2250 unit
1 x Registration and 2 years warranty card
1 x China RoHS
1 x 2-pole Phoenix to DC jack power cable
1 x Utility CD
1 x Simplified Chinese manual
data.
There is a danger of a new battery exploding if it is incorrectly installed.
Do not attempt to recharge, force open, or heat the battery. Replace the
battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's
instructions.
vARK-2250 User Manual
Ordering Information
Model NumberDescription
ARK-2250L-U6A1EARK-2250L Intel Core i7-6600U 2.6GHz system
ARK-2250L-U3A1EARK-2250L Intel Core i3-6100U 2.3GHz system
Optional Accessories
For ARK-2250
Part NumberDescription
96PSA-A60W12W6AC-to-DC Adapter, DC12V/5A 60W with lockable DC jack
AMO-2204E3x GbE + iDoor (2nd layer, this iDoor support USB I/F only)
ARK-2250 User Manualvi
Safety Instructions
1.Please read these safety instructions carefully.
2.Please keep this User’s Manual for later reference.
3.Please disconnect this equipment from AC outlet before cleaning. Use a da
cloth. Don
clothe for
4.For pluggable equipment, the socket-outlet shall near the equipment and sh
e easily accessible.
b
5.Please keep this equipment from humidity.
6.Lay this equipment on a reliable surface when install. A drop or fall could cause
injury.
7.The openings on the enclosure are for air convection hence protecting
equ
ipment from overheating. DO NOT COVER THE OPENINGS.
8.Make sure the voltage of the power source when connecting the equipmen
the power
9.Place the power cord such a way that people cannot step on it. Do not pl
anythin
10. All caut
11.If the equipment is not used for long time, disconnect the equ
to a
void being damaged by transient over-voltage.
12. Never pour any liquid into ventilation openings; this could cause
sh
ock.
13. Never open the equipment. For safety reasons, only qualified service personn
ould open the equipment.
sh
14. If one of the following situations arises, get the equipment checked
personne
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
15. Do not leave this equipment in an environment where the storage temper
y go below -40° C (-40° F) or above 85° C (185° F). This could damage
ma
equ
ipment. the equipment should be in a controlled environment.
16. Caution: Danger of explosion if battery is incorrectly replaced. Repl
the
same or equivalent type recommended by the manufacturer, di
eries according to the manufacturer's instructions.
batt
17. The sound pressure level at the operator's position according to IEC 704-1:198
is no more th
18. RESTRICTED ACCESS AREA: The equipment should only be installed in
Restr
19. DISCLAIMER: This set of instructions is given according to IEC 704-1. Advan-
tech disclaims all responsibility for the accuracy of any statements cont
here
’t use liquid or sprayed detergent for cleaning. Use moisture shee
cleaning.
outlet.
g over the power co
ions and warnings on the equipment should be noted.
l:
the user's man
an 70 dB (A).
icted Access Area.
in.
mp
t or
all
the
t to
ace
rd.
ipment from mains
fire or electrical
el
by service
to
ual.
ature
the
ace only with
scard used
2
a
ained
viiARK-2250 User Manual
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this
equipment.
FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20 centimeters between the radiator
and your body.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
According to FCC 15.407(e), the device is intended to operate in the frequency
band of 5.15GHz to 5.25GHz under all conditions of normal operation. Normal
operation of this device is restricted to indoor used only to reduce any potential
for harmful interference to co-channel MSS operations.
This chapter gives background
information on ARK-2250 series.
1.1Introduction
ARK-2250 is an intelligent, modular and fanless embedded system. A fully modular
design, ARK-2250 supports easy I/O switching with optional iDoor modules, wide
range power board and MIOe board expansions. ARK-2250 is targeted at factory
automation, machine automation, kiosks, and self-service applications.
Rugged & Multifunctional Design
ARK-2250 embedded box PC is powered by an Intel 6th gen core i3/i7 processor.
The compact size system provides a selection of I/O ports: 2 x USB 3.0, 4 x USB 2.0,
2 x GbE, 4 x COM, 2 x mPCIe and 1 x 2.5" HDD. The default power input is 12V DC
in, and it also supports an optional wide range 9~36V power module with wide temperature operation of -20 to 60C. ARK-2250 passes worldwide certification including
CE/FCC, CB, UL, CCC and BSMI.
Multiple Display Support
ARK-2250 supports up to 3 display types: VGA, HDMI as the default display, and with
an expansion display module, it can provide DP, HDMI, DVI-D as the 3rd optional display port. The graphic engine is DirectX 11.3, OpenGL 4.4, and OpenCL 2.1 Full
AVC/VC1/MPEG2 HW Decode.
Built in Intelligent Management Tools - WISE-PaSS/RMM
Advantech WISE-PaSS/RMM provides a valuable suite of programmable APIs such
as multi-level watchdog, hardware monitor, system restore, and other user-friendly
interface. iManager is an intelligent self-management cross platform tool that monitors system status for problems and takes action if anything is abnormal. It offers a
boot up guarantee in critical, low temperature environments so systems can automatically recover when voltages dip. WISE-PaSS/RMM makes the whole system more
reliable and more intelligent. ARK-2250L provides easy remote management so
users can monitor, configure, and control a large number of terminals to make maintenance and system recovery simpler.
ARK-2250 User Manual2
1.2Product Features
1.2.1General
CPU:
Intel 6th gen core i7-6600U processor 2.6GHz
Intel 6th gen core i3-6100U processor 2.3GHz
BIOS: AMI UEFI 128Mbit
System Memory: 1x DDR3L 1600MHz up to 16 GB
Watchdog Timer: Single chip Watchdog 255-level interval timer, setup by soft-
ware
I/O Interface: 4 x RS232/422/485
USB: 2 x USB 2.0, 4 x USB 3.0 compliant ports
Audio: High Definition Audio (HD), Line out, Mic-in
Storage: 1 x mSATA and 1 x high capacity 2.5” SATA HDD (up to 12.5mm
height)
Expansion Interface:
– Supports 2 x MiniPCIe (1 with SIM holder)
– Supports 1 x iDoor expansion (by 1st layer)
– Supports 1 x ARK Plus expansion (by 2nd layer)
Chapter 1General Introduction
1.2.2Display
Controller: Intel® HD Graphics 520
Resolution:
– VGA: Supports up to 1920 x 1200
– HDMI: Supports up to 4096 x 2160 @ 24Hz
Speed: 1000 Mbps
Interface: 2 x RJ45
Standard: Compliant with IEEE 802.3, IEEE 802.3u, IEEE 802.3x, IEEE 802.3y,
IEEE 802.ab.
3ARK-2250 User Manual
1.3Chipset
1.3.1Functional Specification
1.3.1.1 Processor
Processor
Memory
1.3.1.2 Chipset
Internal Graphics Features
Video Accelerator
SATA Interface
USB Interface
BIOSUEFI 128Mbit
Intel 6th gen core i7-6600U processor 2.6GHz
Intel 6th gen core i3-6100U processor 2.3GHz
Supports DDR3L 1600MHz up to 16GB
1 x 204-pin SODIMM socket type
DirectX 11.3, OpenGL 4.4
Display Ports VGA + HDMI, HDMI 1.4a
H/W accelerated video decode
Video decoder: AVC/VC1/MPEG2 HW Decode
Supports DVD, Blu-ray, and HD video
Supports several optional sections of Serial ATA II: Extensions to
Serial ATA 1.0 Specification, Revision 1.0
Supports SATA transfers to 300 Mbytes/sec.
Supports mSATA socket
USB host interface with support for 1 USB 3.0 and 4 USB 2.0 ports
All ports are High-Speed, Full-Speed, and Low-Speed capable
Supports legacy keyboard/mouse software
1.3.1.3 Others
Serial ports
Ethernet
Audio
Battery backup BATTERY 3V/210 mAh with WIRE x 1
COM1 ~ COM4: Supports RS-232/422/485 and change mode under
BIOS setting
** COM1 ~ COM4 RS-485 supports auto-flow control.
COM connector: D-SUB CON. 9P
LAN1 Intel i219, LAN2 Intel i210
Compliant with IEEE 802.3, IEEE 802.3u, IEEE 802.3x, IEEE 802.3y,
IEEE 802.ab.
Supports 10/100/1000 Mbps.
LAN Connectors: Phone Jack RJ45 8P 90D(F)
Audio Codec: Realtek ALC888S:
Compliant with HD Audio specifications
Supports 16/20/24-bit DAC and 16/20/24-bit ADC resolution
Supports: Line-out, Mic-in
Audio Connectors: Ear Phone Jack * 2
ARK-2250 User Manual4
1.3.2WISE-PaSS/RMM
Sequence controlSupported
Watchdog timerMulti Level WDT
Programmable 1-255 sec / min
Hardware monitorCPU Temperature / input Current / input Voltage
Power savingDeep sleep S5 mode
System informationRunning HR / Boot record
1.4Mechanical Specifications
1.4.1Dimensions
260[10.24] x 54[2.13] x 140.2[5.52] Unit: mm [Inch]
Chapter 1General Introduction
Figure 1.1 ARK-2250 Mechanical dimension drawing
1.4.2Weight
2.3 kg (5.06 lb)
1.5Power Requirement
1.5.1System Power
Minimum power input:
– ARK-2250: DC 12V, 5A
1.5.2RTC Battery
Lithium 3 V/210 mAH
5ARK-2250 User Manual
1.6Environment Specification
1.6.1Operating Temperature
With Industrial Grade SSD/mSATA: -20 ~ 60° C (-4~140° F), with air flow,
speed=0.7 m/sec
With 2.5-inch hard disk 0 to 45° C (32~113° F), with air flow, speed=0.7 m/sec
1.6.2Relative Humidity
95% @ 40° C (non-condensing)
1.6.3Storage Temperature
-40 ~ 85° C (-40 ~ 185° F)
1.6.4Vibration during Operation
When the system is equipped with SSD/mSATA: 3Grms, IEC 60068-2-64, ran-
dom, 5 ~ 500 Hz, 1hr/axis, x,y,z 3 axes.
1.6.5Shock during Operation
When the system is equipped with SSD/mSATA: 30G, IEC 60068-2-27, half
sine, 11 ms duration.
1.6.6Safety
UL, CB, CCC, BSMI
1.6.7EMC
CE, FCC, CCC, BSMI
ARK-2250 User Manual6
Chapter2
2 H/W Installation
This chapter introduces external
IO and the installation of ARK2250 hardware.
2.1Introduction
closed 2-3closedopen
1212
closed 2-3closedopen
The following sections show the internal jumpers settings and the external connector
pin assignments for application.
2.2Jumpers
2.2.1Jumper Description
You may configure ARK-2250 to match the needs of your application by setting jumpers. A jumper is a metal bridge used to close an electric circuit. It consists of two
metal pins and a small metal clip (often protected by a plastic cover) that slides over
the pins to connect them. To close a jumper, you connect the pins with the clip. To
open a jumper, you remove the clip. Sometimes a jumper will have three pins,
labeled 1, 2 and 3. In this case you would connect either pins 1 and 2, or 2 and 3.
The jumper settings are schematically depicted in this manual as follows.
A pair of needle-nose pliers may be helpful when working with jumpers. If you have
any doubts about the best hardware configuration for your application, contact your
local distributor or sales representative before you make any changes. Generally, you
simply need a standard cable to make most connections.