Please note:
This package contains a hard-copy user manual in Chinese for China CCC certifica-
tion purposes, and there is an English user manual included as a PDF file on the
website. Please disregard the Chinese hard copy user manual if the product is not to
be sold and/or installed in China.
Notez s'il vous plaît:
Ce package contient un manuel de l'utilisateur sur papier en chinois à des fins de
certification Chine CCC, et il existe un manuel de l'utilisateur en anglais non inclus
sous forme de fichier PDF sur le site Web. Veuillez ne pas tenir compte du manuel de
l'utilisateur sur papier chinois si le produit ne doit pas être vendu et / ou installé en
Chine.
ARK-2250 User Manualii
Copyright
The documentation and the software included with this product are copyrighted 2021
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice.
No part of this manual may be reproduced, copied, translated or transmitted in any
form or by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
of the rights of third parties, which may result from its use.
Acknowledgments
Award is a trademark of Award Software International, Inc.
VIA is a trademark of VIA Technologies, Inc.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines Cor-
poration.
Intel® and Pentium® are trademarks of Intel Corporation.
Microsoft Windows® is a registered trademark of Microsoft Corp.
RTL is a trademark of Realtek Semi-Conductor Co., Ltd.
ESS is a trademark of ESS Technology, Inc.
UMC is a trademark of United Microelectronics Corporation.
SMI is a trademark of Silicon Motion, Inc.
Creative is a trademark of Creative Technology LTD.
CHRONTEL is a trademark of Chrontel Inc.
All other product names or trademarks are properties of their respective owners.
For more information about this and other Advantech products, please visit our website at:
For technical support and service, please visit our support website at:
http://support.advantech.com.tw/support/
Part No. 2006K22502Edition 3
February 2021
iiiARK-2250 User Manual
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defective, it will be repaired or replaced at no charge during the warranty period. For outof-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1.Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2.Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3.If your product is diagnosed as defective, obtain a return merchandise authori-
zation (RMA) number from your dealer. This allows us to process your return
more quickly.
4.Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5.Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Declaration of Conformity
FCC Class B
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
Consult the dealer or an experienced radio/TV technician for help
ARK-2250 User Manualiv
Technical Support and Assistance
1.Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2.Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
– Product name and serial number
– Description of your peripheral attachments
– Description of your software (operating system, version, application software,
etc.)
– A complete description of the problem
– The exact wording of any error messages
Warnings, Cautions, and Notes
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data.
There is a danger of a new battery exploding if it is incorrectly installed.
Do not attempt to recharge, force open, or heat the battery. Replace the
battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's
instructions.
Note!Notes provide optional additional information.
Warning! Les avertissements indiquent des conditions qui, si elles ne sont pas
respectées, peuvent provoquer des blessures!
Caution! Des précautions sont incluses pour vous aider à éviter d'endommager le
matériel ou de perdre des données.
Il y a un risque d'explosion d'une nouvelle batterie si elle n'est pas
installée correctement. N'essayez pas de recharger, d'ouvrir de force ou
de chauffer la batterie. Remplacez la batterie uniquement par un type
identique ou équivalent recommandé par le fabricant. Jetez les piles
usagées conformément aux instructions du fabricant.
Note!Les notes fournissent des informations supplémentaires facultatives.
vARK-2250 User Manual
Packing List
Before installation, please ensure the following items have been shipped:
1 x ARK-2250 unit
1 x China RoHS
1 x Simplified Chinese manual
Ordering Information
Model NumberDescription
ARK-2250L-U6A2ARK-2250L Intel® Core™ i7-6600U 2.6GHz system
ARK-2250L-U3A2ARK-2250L Intel® Core™ i3-6100U 2.3GHz system
ARK-2250L-U8A2ARK-2250L Intel® Core™ i7-7600U
ARK-2250L-U4A2ARK-2250L Intel® Core™ -3-7100U
Optional Accessories
For ARK-2250
Part NumberDescription
96PSA-A60W12W7-3AC-to-DC Adapter, DC12V/5A 60W with lockable DC jack
AMO-2201E4 x RS232/422/485+ removable 2.5" drive (2nd layer)
AMO-2203E2 x isolated CAN-Bus (2nd layer)
AMO-2204E3 x GbE + iDoor (2nd layer, this iDoor support USB I/F only)
ARK-2250 User Manualvi
Safety Instructions
1.Please read these safety instructions carefully.
2.Please keep this User Manual for later reference.
3.Please disconnect this equipment from AC outlet before cleaning. Use a damp
cloth. Don’t use liquid or sprayed detergent for cleaning. Use a moist sheet or
clothe for cleaning.
4.For pluggable equipment, the socket-outlet should be near the equipment and
should be easily accessible.
5.Protect this equipment from humidity.
6.Lay this equipment on a reliable surface when installing. A drop or fall could
cause injury.
7.The openings on the enclosure are for air convection and protecting the equip-
ment from overheating. DO NOT COVER THE OPENINGS.
8.Make sure the voltage of the power source when connecting the equipment to
the power outlet. The power outlet socket should have ground connection.
9.Place the power cord such a way that people cannot step on it. Do not place
anything over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for long time, disconnect the equipment from mains
to avoid being damaged by transient over-voltage.
12. Never pour any liquid into ventilation openings; this could cause fire or electrical
shock.
13. Never open the equipment. For safety reasons, only qualified service personnel
should open the equipment.
14. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged
Liquid has penetrated into the equipment
The equipment has been exposed to moisture
The equipment does not work well, or you cannot get it to work according to
the user manual
The equipment has been dropped and damaged
The equipment has obvious signs of breakage
15. Do not leave this equipment in an environment where the storage temperature
may go below -40 °C (-40 °F) or above 85 °C (185 °F). This could damage the
equipment. the equipment should be in a controlled environment.
16. Caution: Danger of explosion if battery is incorrectly replaced. Replace only with
the same or equivalent type recommended by the manufacturer, discard used
batteries according to the manufacturer's instructions.
17. The sound pressure level at the operator's position according to IEC 704-1:1982
is no more than 70 dB (A).
18. RESTRICTED ACCESS AREA: The equipment should only be installed in a
Restricted Access Area.
19. DISCLAIMER: This set of instructions is given according to IEC 704-1. Advant-
ech disclaims all responsibility for the accuracy of any statements contained
herein.
20. The product is to be connected only to PoE networks without routing to the out-
side plant.
21. The product is intended to be supplied by an Listed power supply or dc ES1,
rated 12Vdc, 5A/12Vdc, 10A/9-36Vdc, 8-2A to match the unit rating, if need further assistance, please contact Advantech for further information.
viiARK-2250 User Manual
Safety Instructions
1.Veuillez lire attentivement ces consignes de sécurité.
2.Veuillez conserver ce manuel d'utilisation pour référence ultérieure.
3.Veuillez déconnecter cet équipement de la prise secteur avant de le nettoyer.
Utilisez un chiffon humide. N'utilisez pas de détergent liquide ou pulvérisé pour
le nettoyage. Utilisez une feuille d'humidité ou des vêtements pour le nettoyage.
4.Pour les équipements enfichables, la prise de courant doit être proche de l'équi-
pement et doit être facilement accessible.
5.Veuillez garder cet équipement à l'abri de l'humidité.
6.Posez cet équipement sur une surface fiable lors de l'installation. Une chute ou
une chute pourrait provoquer des blessures.
7.Les ouvertures sur l'enceinte sont destinées à la convection d'air, protégeant
ainsi l'équipement de la surchauffe. NE COUVREZ PAS LES OUVERTURES.
8.Assurez-vous de la tension de la source d'alimentation lorsque vous connectez
l'équipement à la prise de courant. La prise de courant doit avoir une connexion
à la terre.
9.Placez le cordon d'alimentation de manière à ce que personne ne puisse
marcher dessus. Ne placez rien sur le cordon d'alimentation.
10. Toutes les précautions et avertissements sur l'équipement doivent être notés.
11. Si l'équipement n'est pas utilisé pendant une longue période, débranchez-le du
secteur pour éviter d'être endommagé par une surtension transitoire.
12. Ne versez jamais de liquide dans les ouvertures de ventilation; cela pourrait pro-
voquer un incendie ou un choc électrique.
13. N'ouvrez jamais l'équipement. Pour des raisons de sécurité, seul un technicien
qualifié doit ouvrir l'équipement.
14. Si l'une des situations suivantes se présente, faites vérifier l'équipement par le
personnel de service:
– Le cordon d'alimentation ou la fiche est endommagé.
– Du liquide a pénétré dans l'équipement.
– L'équipement a été exposé à l'humidité.
– L'équipement ne fonctionne pas bien, ou vous ne pouvez pas le faire
fonctionner selon le manuel de l'utilisateur.
– L'équipement est tombé et a été endommagé.
– L'équipement présente des signes évidents de rupture.
15. Ne laissez pas cet équipement dans un environnement où la température de
stockage peut être inférieure à -40 ° C (-40 °F) ou supérieure à 85 °C (185 °F).
Cela pourrait endommager l'équipement. l'équipement doit se trouver dans un
environnement contrôlé.
16. Attention: risque d'explosion si la batterie n'est pas remplacée correctement.
Remplacez uniquement par un type identique ou équivalent recommandé par le
fabricant, jetez les piles usagées conformément aux instructions du fabricant.
17. Le niveau de pression acoustique au poste de l'opérateur selon CEI 704-1:
1982 n'est pas supérieur à 70 dB (A).
18. ZONE D'ACCÈS RESTREINT: l'équipement ne doit être installé que dans une
zone d'accès restreint.
19. AVIS DE NON-RESPONSABILITÉ: Cet ensemble d'instructions est donné con-
formément à la CEI 704-1. Advantech décline toute responsabilité quant à
l'exactitude des déclarations contenues dans le présent document.
20. Le produit doit être connecté uniquement aux réseaux PoE sans acheminement
vers l'installation extérieure.
ARK-2250 User Manualviii
21. Le produit est destiné à être alimenté par un bloc d'alimentation homologué ou
dc ES1, évalué à 12Vdc, 5A / 12Vdc, 10A / 9-36Vdc, 8-2A pour correspondre à
la puissance nominale de l'unité.Si besoin d'assistance supplémentaire, veuillez
contacter Advantech pour plus d'informations.
This chapter gives background
information on the ARK-2250
series.
1.1Introduction
ARK-2250 is an intelligent, modular, and fanless embedded system. A fully modular
design, ARK-2250 supports easy I/O switching with optional iDoor modules, wide
range power board, and MIOe board expansions. ARK-2250 is aimed at factory automation, machine automation, kiosks, and self-service applications.
Rugged, Multi-functional Design
ARK-2250 embedded box PC is powered by an Intel 6th gen core i3/i7 processor.
The compact size system provides a selection of I/O ports: 4 x USB 3.0, 2 x USB 2.0,
2 x GbE, 4 x COM, 2 x mPCIe and 1 x 2.5" HDD. The default power input is 12V DC
in, and it also supports an optional wide range 9~36V power module with wide temperature operation of -20 to 60C. ARK-2250 passes worldwide certification including
CE/FCC, CB, UL, CCC and BSMI.
Multiple Display Support
ARK-2250 supports up to 3 display types: VGA, HDMI as the default display, and an
expansion display module. It can also provide DP, HDMI, DVI-D as a 3rd optional display port. The graphic engine is DirectX 11.3, OpenGL 4.4, and OpenCL 2.1 Full
AVC/VC1/MPEG2 HW Decode.
Advantech WISE-PaSS/RMM provides a valuable suite of programmable APIs such
as multi-level watchdog, hardware monitor, system restore, and other user-friendly
interface. iManager is an intelligent self-management cross platform tool that monitors system status for problems and takes action if anything is abnormal. It offers a
boot up guarantee in critical, low temperature environments so systems can automatically recover when voltages dip. WISE-PaSS/RMM makes the whole system more
reliable and more intelligent. ARK-2250L provides easy remote management so
users can monitor, configure, and control a large number of terminals to make maintenance and system recovery simpler.
ARK-2250 User Manual2
1.2Product Features
1.2.1General
CPU:
6th Gen. Intel® Core™ i7-6600U processor 2.6GHz
6th Gen. Intel® Core™ i3-6100U processor 2.3GHz
7th Gen. Intel® Core™ i7-7600U processor 2.8GHz
7th Gen. Intel® Core™ i3-7100U processor 2.4GHz
BIOS: AMI UEFI 128Mbit
System Memory: 1x DDR4 2133 MHz up to 16 GB
Watchdog Timer: Single chip Watchdog 255-level interval timer, setup by soft-
ware
I/O Interface: 4 x RS232/422/485
USB: 2 x USB 2.0, 4 x USB 3.0 compliant ports
Audio: High Definition Audio (HD), Line out, Mic-in
Storage: 1 x mSATA and 1 x high capacity 2.5” SATA HDD (up to 12.5 mm/.49
in) height
Expansion Interface:
– Supports 2 x MiniPCIe (1 with SIM holder)
– Supports 1 x iDoor expansion (by 1st layer)
– Supports 1 x ARK Plus expansion (by 2nd layer)
Chapter 1General Introduction
1.2.2Display
Controller: Intel® HD Graphics 520
Resolution:
– VGA: Supports up to 1920 x 1200
– HDMI: Supports up to 4096 x 2160 @ 24Hz
Hardware monitorCPU Temperature / input Current / input Voltage
Power savingDeep sleep S5 mode
System informationRunning HR / Boot record
1.4Mechanical Specifications
1.4.1Dimensions
Unit: mm / in: 260 x 54 x 140.2 mm / 10.24 x 2.13 x 5.52 in
Chapter 1General Introduction
Figure 1.1 ARK-2250 Mechanical Dimension Diagram
1.4.2Weight
2.3 kg (5.06 lb)
1.5Power Requirements
1.5.1System Power
Minimum power input:
– ARK-2250: DC 12V, 5A
1.5.2RTC Battery
Lithium 3 V/210 mAH
5ARK-2250 User Manual
1.6Environment Specification
1.6.1Operating Temperature
With Industrial Grade SSD/mSATA: -20 ~ 60 °C (-4 ~ 140° F), with air flow,
speed = 0.7 m/sec (for single layer)
With 2.5 inch hard disk: 0 ~ 40 °C (32 ~ 104 °F), with air flow, speed = 0.7 m/sec
(for single layer and dual layer)
With Industrial Grade SSD/mSATA: 0 ~ 40 °C (32 ~ 104 °F), with air flow, speed
= 0.7 m/sec (for dual layer)
1.6.2Relative Humidity
95% @ 40 °C/104 °F (non-condensing)
1.6.3Storage Temperature
-40 ~ 85 °C (-40 ~ 185 °F)
1.6.4Vibration During Operation
When the system is equipped with SSD/mSATA: 3Grms, IEC 60068-2-64, ran-
dom, 5 ~ 500 Hz, 1hr/axis, x,y,z 3 axes.
1.6.5Shock During Operation
When the system is equipped with SSD/mSATA: 30G, IEC 60068-2-27, half
sine, 11 ms duration.
1.6.6Safety
UL, CB, CCC, BSMI
1.6.7EMC
CE, FCC, CCC, BSMI
ARK-2250 User Manual6
Chapter2
2 H/W Installation
This chapter introduces external I/
O and hardware installation for
ARK-2250.
2.1Introduction
closed 2-3closedopen
1212
closed 2-3closedopen
The following sections detail the internal jumpers settings and the external connector
pin assignments for different applications.
2.2Jumpers
2.2.1Jumper Description
You may configure ARK-2250 to match the needs of your application by setting jumpers. A jumper is a metal bridge used to close an electric circuit. It consists of two
metal pins and a small metal clip (often protected by a plastic cover) that slides over
the pins to connect them. To close a jumper, you connect the pins with the clip. To
open a jumper, you remove the clip. Sometimes a jumper will have three pins,
labeled 1, 2 and 3. In this case you would connect either pins 1 and 2, or 2 and 3.
The jumper settings are schematically depicted in this manual as follows.
A pair of needle-nose pliers may be helpful when working with jumpers. If you have
any doubts about the best hardware configuration for your application, contact your
local distributor or sales representative before you make any changes. Generally, you
simply need a standard cable to make most connections.
ARK-2250 User Manual8
2.2.2Jumper List
Table 2.1: Jumper Settings
J1 Auto Power On Setting
SW2 RTC Reset
2.2.3Jumper Location
Chapter 2H/W Installation
2.2.4Jumper Settings
On the Motherboard
J1Auto Power On Setting
Part Number1653002101
FootprintHD_2x1P_79_D
DescriptionPIN HEADER 2*1P 180D(M)SQUARE 2.0mm DIP W/O Pb
SettingFunction
NLPower On by power button (default)
(1-2)*Auto Power On
Figure 2.1 Jumper Layout
9ARK-2250 User Manual
SW2RTC Reset
Part Number1600000071
FootprintSW_3P_CJS-1201TA1
DescriptionCJS-1201TA1
SettingFunction
1*Normal (Default)
3RTC Reset
2.3Connectors
2.3.1ARK-2250 External I/O
Figure 2.2 ARK-2250 I/O
ARK-2250 User Manual10
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