ADT Security Services VISTA-15CN, VISTA-15 User Manual

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TABLE OF CONTENTS

TABLE OF CONTENTS.................................... 3

System Overview............................................. 4

General Information.......................................... 4

Zones................................................................ 4

Burglary Protection........................................... 4

Security Codes.................................................5

Fire Protection.................................................. 5

Alarms .............................................................. 5

Phone Access & Voice Response Capability... 6

Paging Feature................................................. 6

Entry/Exit delays ............................................. 7

General Information.......................................... 7

Exit Alarms ....................................................... 8

About the Keypads.......................................... 9

General Information.......................................... 9

Two-Line Alpha Keypad ................................... 9

Fixed-Word Keypad.......................................... 9

Functions of the Keypads............................. 12

Checking for Open Zones............................. 15

Using the ✱ Key ....................................... 15

Arming Perimeter Only

(w/ Entry Delay ON)....................................... 16

Using the 3 Key...................................... 16

Arming Perimeter and Selected Interior

Zones (w/ Entry Delay ON)............................17

Using the 3 Key to Arm Night-Stay......... 17

Arming Perimeter Only

(w/ Entry Delay OFF) ..................................... 18

Using the 7 Key...................................... 18

Arming All Protection

(w/ Entry Delay ON)....................................... 19

Using the 2 Key....................................... 19

Arming All Protection

(w Entry Delay OFF) ...................................... 20

Using the 4 Key....................................... 20

Disarming and Silencing Alarms ................. 21

Using the 1 Key........................................ 21

Memory of Alarm............................................ 22

Bypassing Protection Zones........................23

Using the 6 Key....................................... 23

Quick Bypass.................................................. 24

Displaying Bypassed Zones........................... 24

Chime Mode...................................................25

Using the 9 Key......................................... 25

Panic Keys ..................................................... 26

Using Panic Keys ........................................... 26

Types of Panic Alarms.................................... 26

General Information........................................ 27

Paging Feature...............................................28

General Information........................................ 28

Code Format................................................... 28

Examples ........................................................ 28

Security Codes .............................................. 29

General Information........................................ 29

Temporary Code............................................. 29

Duress Code................................................... 29

Quick Arming.................................................. 30

To Add a User or Change a User's Code....... 30

To Delete a User ............................................ 31

Testing the System........................................32

Using the 5 Key....................................... 32

Trouble Conditions........................................ 34

Typical Check Displays .................................. 34

Fire Alarm System......................................... 37

General Information........................................ 37

In Case of Fire................................................ 37

Recommendations for Proper Protection ...39

Recommendations for Smoke and Heat

Detectors........................................................ 39

Recommendations for Proper Intrusion

Protection ....................................................... 41

Emergency Evacuation................................. 42

Maintaining Your System..............................43

Taking Care of Your System .......................... 43

Replacing Batteries in Wireless Sensors........ 43

Routine Care .................................................. 44

Quick Guide to System Functions...............45

Summary of Audible Notification................. 46

Glossary.........................................................47

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System Overview

General Information

Congratulations on your ownership of an ADEMCO Security System. You've made a wise decision in choosing this system because it represents the latest in security protection technology available today. ADEMCO is the world's largest manufacturer of security systems, and millions of premises are protected by ADEMCO.

The VISTA-15 offers you three forms of protection: burglary, fire, and emergency. Your system consists of at least one keypad, which provides control of system operation. The system includes various sensors that provide perimeter and interior burglary protection, plus smoke or combustion detectors designed to provide early warning in case of fire.

The VISTA-15 protection zones and system status, display appropriate information on the keypad(s) used with the system, and initiate appropriate alarms. Your system may also have been programmed to automatically send alarm or status messages over the phone lines to a central alarm monitoring station.

Zones

Your system's sensing devices have been assigned to various "zones." For example, the sensing device on your entry/exit door may have been assigned to zone 01, sensing devices on windows in the master bedroom to zone 02, and so on. These numbers will appear on the display, along with a description for that zone (if programmed), when an alarm or trouble condition occurs.

Burglary Protection

Your VISTA-15 provides five modes of burglary protection: STAY, NIGHT-STAY, AWAY, INSTANT, and MAXIMUM, and allows you to bypass selected zones while leaving the rest of the system armed. You must turn on (arm) the burglary protection portion of your system before it will sense burglary alarms. The system also provides a CHIME mode, for alerting users to the opening of protected doors and windows while the system is disarmed. Refer to the other sections of this manual for procedures for using these features.

microcomputer technology to monitor all

uses

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System Overview

(cont'd)

The following table lists the five different arming modes and the features of each.

NIGHT-STAY Yes Yes Yes Yes*

Security Codes

At the time of installation, you were assigned a personal four-digit security code, known only to you. You must enter the security code when arming and disarming the system, and when performing other system functions. As an additional safety feature, other users who do not need to know your code can be assigned different security codes. Refer to the codes to the system.

Fire Protection

The fire protection portion of your security system (if used) is always active and will sound an alarm if a fire condition is detected. Refer to the fire protection, smoke detectors, and planning emergency exit routes from the premises.

Alarms

When an alarm occurs, both the keypad and external sounders will sound, and the keypad will display the zone(s) causing the alarm. If your system is connected to a central monitoring station, an alarm message will also be sent. To stop the alarm sounding, simply disarm the system.

ARMING

MODE

AWAY Yes Yes Yes Yes

STAY Yes Yes Yes No

INSTANT Yes No Yes No

MAXIMUM Yes No Yes Yes

* for selected interior zones (ask your installer about the included zones)

Delay

Security Codes

Fire Alarm System

FEATURES OF EACH ARMING MODE

Exit

Entry

Delay

Perimeter

Armed

section for procedures on adding security

section for important information concerning

Interior

Armed

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System Overview

Cross Zoning

Cross zoning is used to prevent false alarms. Up to 10 zones can be linked together in your security system (programmed by the in staller). If any of the 10 linked zones faults in the armed state, the system will wait to see if a second zone faults within a programmed period of time. When the second zone faults, alarms will be sent out for both zones (if programmed), the alarm bell will sound, and the two zones in alarm will be displayed on the keypad. However, if another fault does NOT occur within the programmed period of time, only a Trouble report will be sent to the monitoring station and no message will be displayed on the keypad until the syst em is disarm ed.

Memory of Alarm

When an alarm condition occurs, the keypad displays the number(s) of the zone(s) that caused the problem, and displays the type of alarm (e.g., disarming the system (see the section).

FIRE, ALARM

(cont'd)

). It remains displayed until it is cleared by

Disarming and Silencing Alarms

Phone Access & Voice Response Capability

Your system may include a voice module that permits you to access the system via a TouchTone phone, either on-premises or by call-in when away. The phone access feature will enable you to do the following:

Receive synthesized voice messages over the telephone regarding

•

the status of the security system. Arm and disarm the system and perform most function commands

•

via the telephone, with voice confirmation provided after each command entry.

Paging Feature

If the paging feature has been programmed for your system, your pager will respond to certain conditions as they occur in your system. Your pager will display code numbers indicating the type of condition that has occurred. Refer to the detailed information.

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Paging Feature

section for more

General Information

The VISTA-15 has preset time delays, known as exit delay and entry delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming protection. If it is programmed, a slow beeping will sound throughout the exit delay period, with fast beeps during the last 10 seconds.

Entry/Exit delays

Entry Delay

through the designated entrance door. But you must disarm the system before the entry delay period ends, or an alarm will occur. The keypad beeps during the entry delay period , reminding you to disarm the system. There are two entry delays (if programmed). The first is for your primary entrance and the second can be used for a secondary entrance, where a longer delay is required to give you enough time to walk to the keypad to disarm the system.

You can also arm the system with no entry delay at all by using either the INSTANT or MAXIMUM arming mode. These modes provide greater security while you are on the premises.

See your installer for your delay times (you may want to record them below).

Exit delay : seconds Entry delay 1: seconds

gives you time to disarm the system when you re-enter

Entry delay 2:

seconds

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Entry/Exit delay

Exit Alarms

To minimize false alarms sent to the alarm monitoring company, your system may have been programmed for this feature. Ask your installer if Exit Alarm is active for your system.

Exit Alarm Active

Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone is faulted when the exit delay ends (e.g., exit door left open), the system sounds an alarm and starts the entry delay timer. If you disarm the system before the entry delay ends, the alarm sound stops and the message displayed on the keypad, along with a zone number indicating the faulted zone. No message is sent to the alarm monitoring company.

To clear the exit alarm condition, the open zone must be made intact. To clear the display, enter your 4-digit security code plus OFF key.

If you do not disarm the system before the entry delay ends, and an entry/exit door or interior zone is still open, the alarm sound continues and an exit alarm message is sent to the alarm monitoring company. The message keypad, along with a zone number indicating the faulted zone. To stop the alarm, the system must be disarmed (by entering your code plus OFF). To clear the display, enter your code plus OFF a second time.

(cont'd)

CANCELED ALARM

EXIT ALARM

or CA is

or EA is displayed on the

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An exit alarm also results if an entry/exit door or interior zone is faulted within 2 minutes after the end of the exit delay.

About the Keypads

IMPORTANT

If the keypad beeps rapidly when you enter the premises, it means that an alarm has occurred during your absence and an intruder may still be on the premises.

LEAVE IMMEDIATELY AND CONTACT THE POLICE

nearby safe location.

General Information

Your keypads allow you to control all system functions. The keypads feature a telephone-style (digital) keypad and a Liquid Crystal Display (LCD) that shows the nature and location of all occurrences.

The keypads contain a built-in loudspeaker (sounder) that will annunciate during alarms and troubles. The keypads also beep during certain system functions, such as during entry/exit delay times, in

CHIME

the key press). There are two basic types of keypads: the

alpha

mode, and when you depress any of the keys (to acknowledge

keypad (both described below).

Two-Line Alpha Keypad

Two-line alpha keypads feature a 2-line, 32-character alphanumeric LCD that display system messages in English. The typical alpha keypad (6139) is shown on page 12. These keypads can also be programmed with custom zone descriptors.

depicted in this manual are those that typically appear on a 2line alpha keypad.

from a

fixed-word

The screen displays

keypad and the

Fixed-Word Keypad

Fixed-word keypads are functionally identical to alpha keypads, but the LCD display uses predesignated words to identify the nature and location of occurrences. The typical fixed-word keypad (6128) is shown on the next page.

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About the Keypads

AWAY STAY INSTANT

ALARM

BYPASS

CHECK

NIGHT

FIRE

FIXED-WORD KEYPAD

(cont'd)

NO AC

CHIME

BAT

CANCELED

NOT READY

6128

OFF AWAY STAY

MAX TEST BYPASS

INSTANT CODE CHIME

READY

654 897 0

PANIC

ARMED

READY

AWAY:

STAY:

NIGHT & STAY:

(NIGHT-STAY)

INSTANT:

AWAY & INSTANT:

(MAXIMUM)

BYPASS:

NOT READY:

READY:

All burglary zones, interior and perimeter, are armed.

Perimeter burglary zones, such as protected windows and doors, are armed.

ALARM CHECK

FIRE

AWAY STAY

INSTANT BYPASS NIGHT

CANCELED

NOT READY

Perimeter burglary zones

such as protected windows and doors are armed, as well

FIXED-WORD

KEYPAD DISPLAY

as selected interior zones.

Perimeter burglary zones are armed and Entry Delay is turned off.

All burglary zones, interior and perimeter, are armed, and Entry Delay is turned off.

One or more burglary protection zones have been bypassed. The burglary portion of the system is not ready for arming

(due to open protection zones). The burglary system is ready to be armed.

NO AC

CHIME

BAT

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About the Keypads

(cont'd)

NO AC:

AC:

CHIME:

BAT:

ALARM:

CHECK:

FIRE:

AC power has been cut off. System is operating on backup battery power.

AC power is present. The Chime feature is activated. There is a low-battery condition in a wireless sensor (if

zone number is displayed) or a low system battery (if no zone number is displayed).

An intrusion has been detected and the system is armed (also appears during a fire alarm or audible emergency alarm). The protection zone in alarm is also displayed.

A malfunction has been discovered in the system (at any time); or an open has been detected in a Fire zone (at any time); or a fault has been detected in a Day/Night burglary zone (during a disarmed period). The zone number in trouble is also displayed.

This message will be displayed if a hardwired zone is shorted (if the Hardwire Short Detection option is enabled). Ask your installer for details.

A fire alarm is present. The zone in alarm is also displayed.

CANCELED:

Appears when an alarm occurs and the system is disarmed before the monitoring station has been notified.

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Functions of the Keypads

1 3

READYARMED

15 14

6139 2-LINE ALPHA KEYPAD

Fixed-word keypads are functionally similar, except for screen displays.

DISPLAY WINDOW:

Fixed-word and 2-line Alpha Displays use Liquid Crystal Displays (LCDs) to display protection point identification and system status. 2-Line Alpha keypads also may display messages and user instructions.

OFF

KEY:

Disarms the

burglary portion of the system, silences alarms and audible trouble indicators, and clears visual alarm trouble after the problem has been corrected.

OFF AWAY STAY

A B C

MAX TEST BYPASS

INSTANT CODE CHIME

READY

118

897 0

PANIC

AWAY

3 654

KEY:

7 9

10 12

Completely arms

both perimeter and interior burglary zones for backup protection by sensing an intruder's movements through protected interior areas. Also guards protected doors, windows, etc. Entrance can be made through an entry delay zone without causing an alarm if the system is disarmed before the entry delay time expires.

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Functions of the Keypads

(cont'd)

STAY

burglary sensors, guarding protected doors, windows, and other perimeter protection points, and sounds an alarm if one is opened. Interior protection is not armed, which allows movement within your house without causing an alarm. Entrance can be made through an entry delay zone without causing an alarm if the system is disarmed before the entry delay time expires. If this key is pressed twice in rapid succession, the system is armed in a higher level of security than STAY arming. This higher level is called NIGHT-STAY and incorporates all the features of the STAY mode, but also arms selected interior zones (ask your installer for further information).

MAX

similar to AWAY mode, but eliminates the entry delay period, thus providing maximum protection. An alarm will occur immediately upon opening any protection point, including entry delay zones.

TEST

and alarm sounder.

KEY:

Arms the perimeter

Arms in a manner

Tests the system

BYPASS

individual protection zones from being monitored by the system. Displays currently bypassed protection zones.

INSTANT

manner similar to STAY mode, but turns off the entry delay period, offering greater security while you are inside and not expecting any late visitors. An alarm will occur immediately upon opening any perimeter protection point, including entry delay zones.

CODE

additional user codes that can be given to other users of the system.

10.

CHIME

mode on and off. When it is on, any entry through a protected delay or perimeter zone while the system is disarmed will cause a tone to sound at the keypad(s).

11.

READY

depressed prior to arming the system, the keypad will display all open protection zones within the keypad's home partition.

KEY:

Allows the entry of

Turns the CHIME

When this key is

Removes

Arms in a

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Functions of the Keypads

12.

KEY:

system without code (“Quick Arm,” if programmed). Also used to view the second line of single-line alpha keypads.

13.

KEYS 0-9:

individual security access code(s).

14.

POWER/READY INDICATOR:

On keypads with a "Power" LED, primary power is on when this is lit. If the indicator is off, system is operating on backup battery power. On keypads with a "READY" LED, system is ready to be armed if this indicator is lit. An unlit indicator means the system is not ready (a zone is open).

Permits arming of the

entering a security

Used to enter your

(cont'd)

16.

INTERNAL SOUNDER:

audible internal warning and confirmation sounds, as well as alarms (see

Notification

17.

A-B-C KEYS:

Summary of Audible

section).

These keys may be used as PANIC keys, if Quick Arm (

21) is not enabled, or as Arming

✱

keys if

Quick Arm Keypads without this option use key pairs to activate panic alarms. Refer to

Panic Keys and Arming

for descriptions of these keys. The D key, when available, is

typically programmed to send a special message to a Pager. Refer to the

Paging Feature

details.

Source of

is enabled.

section for

section

15.

ARMED INDICATOR:

(RED) Lit when the system has been armed in the STAY, NIGHT-STAY, AWAY, INSTANT, or MAXIMUM mode.

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IMPORTANT!

When you use the keypad to enter codes and commands, press the keys within 2 seconds of one another. If 2 seconds elapse without a key depression, the entry is aborted and must be repeated from its beginning.

Using the ✱ Key

Before arming your system, all protected doors, windows, and other protection zones must be closed or bypassed (see

Protection Zones

READY

faulted, making it easier for you to secure any open zones.

Checking for Open Zones

section). Otherwise the keypad will display a

message. Pressing the [

Bypassing

NOT

✱

] key will display all zones that are

NOTE:

A green READY indicator (if present) on the keypad will be lit if the system is ready to be armed. If it is not lit, the system is not ready.

✱

FAULT 05 FRONT

UPSTAIRS BEDROOM

****

DISARMED

READY TO ARM

NOT READY - PRESS

TO SHOW FAULTS

Show faulted zones.

Press the [ enter your security code in order to reveal faulted zones.)

Secure faulted zones.

Typical fault display shows open zone. Secure or bypass the zone(s) displayed before arming the system.

****

Arm the system.

The all protection zones have been either closed or bypassed.

READY

✱

] key. (There is no need to

message is displayed when

You may now arm the system as described on the following pages.

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Arming Perimeter Only

(with Entry Delay ON)

Using the 3 Key

STAY

Use this key when you are staying home, but expect someone to use the entrance door later.

When armed in STAY mode, the system will sound an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises. Late visitors can enter through the entrance door without causing an alarm, but they must disarm the system within the entry delay period or an alarm will occur.

Close all protected perimeter windows and doors before

Checking for Open Zones

arming

indicator (if present) on the keypad should be lit if the system is ready to be armed.

(Security Code)

(see

+ 3

STAY

section). The green READY

Enter 4-digit security code, then press the STAY key.

Example: Press 7

2 9 6, then 3

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or, for quick arming (if enabled):

Press the [#] key followed by the STAY key, or press and hold the [B] button ( if available).

ARMED

You may exit now

***

STAY

***

Listen for 3 beeps.

The keypad beeps three times and displays the

ARMED STAY

message. The

red ARMED indicator also lights.

ARMED

***

STAY

***

The

You may exit now

portion of the message disappears when the exit delay time expires.

You can restart the exit delay at any time after arming in STAY mode by pressing the

key. This is useful if you wish to open the

✴

entry/exit door to let someone in or out after arming the system without having to disarm the system and then re-arm it again*.

Refer to the note at bottom of page 19 dealing with the

automatic Exit Restart feature.

Arming Perimeter and Selected Interior Zones

Using the 3 Key to Arm Night-Stay

STAY

Use this key when you are staying home, but would like increased security by arming preselected interior zones.

When armed in NIGHT-STAY mode, the system will sound an alarm if a protected window or door is opened, or if one of the selected interior zones is faulted. You may re-enter through the entrance door without causing an alarm IF one of the selected perimeter zones is not faulted, but the system must be disarmed within the entry delay period or an alarm will occur.

Close all protected perimeter windows and doors before arming

Check for Open Zones

(see keypad should be lit if the system is ready to be armed.

section). The green READY indicator on the

(with Entry Delay ON)

+ 3 + 3

(Security Code)

STAY STAY

Enter 4-digit security code, then press STAY key twice.

Example: Press

or, for quick arming (if enabled):

NIGHT-STAY

***

You may exit now

***

7 2 9 6 ,

Press the [#] key followed by the STAY key twice, the [C] button Listen for 3 beeps.

The keypad beeps three times and displays the The

You may exit now

then

3 3

press and hold

(if available).

NIGHT-STAY

portion of the

message.

message disappears when the exit delay time expires.

You can restart the exit delay at any time after arming in STAY mode by pressing the

key. This is useful if you wish to open the entry/exit

✴

door to let someone in or out after arming the system without having to disarm the system and then re-arm it again*.

Refer to the note at bottom of page 19 dealing with the automatic Exit Restart feature

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