ADT Security Services Security System, Security Manager 2000 User Manual

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User's Manual

Security Manager 2000

N7527–6V2 4/99 Ref. 20ADTEG/20ADTED UL File No. S1632

IMPORTANT!

PROPER INTRUSION PROTECTION

For proper intrusion coverage, sensors should be located at

entry

to a home or commercial premises. This would include any skylights that may be

present, and the upper windows in a multi-level building. In addition, we recommend that radio backup be used in a security system so that alarm

signals can still be sent to an alarm monitoring station in the event that the telephone lines are out of order (alarm signals are normally sent over the phone lines).

every possible point of

About This Manual

This manual is a step-by-step guide that will acquaint you with the system's features and benefits. It defines the components and their functions, describes their operation, and provides clear step-by-step instructions for normal and emergency procedures. Keep this manual in a convenient place so that you can refer to it as necessary.

Ð 2 Ð

TABLE OF CONTENTS

SYSTEM OVERVIEW .................................................. 4

General.................................................................... 4

A Partitioned System .................................................. 4

Zones ...................................................................... 4

Burglary Protection .................................................... 5

Security Codes.......................................................... 5

Alarms ..................................................................... 5

Memory of Alarm ........................................................ 5

Phone Access & Voice Response Capability.................... 6

Paging Feature .......................................................... 6

Single-Button Arming Feature ....................................... 6

ENTRY/EXIT DELAYS ................................................ 7

General Information.................................................... 7

Exit Alarms ............................................................... 8

COMMON ZONE OPERATION .................................... 8

ABOUT THE TOUCHPADS .......................................... 9

General.................................................................... 9

2-Line Custom English Display Touchpads ...................... 9

English Display Touchpads .......................................... 9

FUNCTIONS OF THE TOUCHPADS ........................... 11

CHECKING FOR OPEN ZONES ................................. 13

ARMING PERIMETER ONLY (STAY)......................... 14

ARMING PERIMETER ONLY (INSTANT) .................... 15

ARMING ALL PROTECTION (AWAY) ......................... 16

DISARMING AND SILENCING ALARMS ..................... 17

BYPASSING PROTECTION ZONES ........................... 18

Quick Bypass .......................................................... 19

CHIME MODE ........................................................... 20

PANIC KEYS............................................................. 21

To Initiate A Panic Function At Any Time........................ 21

Manually Initiating A Fire Alarm .................................... 22

SINGLE-BUTTON PAGING FEATURE ........................ 22

USING DEVICE COMMANDS ..................................... 23

PAGING FEATURE.................................................... 24

SECURITY CODES.................................................... 25

General................................................................... 25

Babysitter Code........................................................ 25

Duress Code ............................................................ 25

Quick Arming & Single-Button Arming............................ 25

To Add or Change A UserÕs Code .................................. 26

To Delete A User ....................................................... 26

TESTING THE SYSTEM............................................. 27

TROUBLE CONDITIONS ........................................... 29

MAINTAINING YOUR SYSTEM .................................. 32

QUICK GUIDE TO SYSTEM FUNCTIONS ................... 34

SUMMARY–AUDIBLE/VISUAL NOTIFICATIONS ......... 35

English Display Touchpads......................................... 35

Custom English Display Touchpads.............................. 36

LIMITATIONS OF THE ALARM SYSTEM .................... 40

Ð 3 Ð

SYSTEM OVERVIEW

General

A Partitioned

System

Zones Your system's sensing devices have been assigned to various "zones." For example, the

Congratulations on your ownership of an ADT Partitioned Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today, and millions of premises are protected by ADT systems.

This system offers you two forms of protection: burglary and emergency. Your system consists of at least one touchpad which provides control of system operation, and includes various sensors which provide perimeter and interior burglary protection.

The system uses microcomputer technology to monitor all protection zones and system status, display appropriate information on the touchpad(s) used with the system, and initiate appropriate alarms. Your system may also have been programmed to automatically send alarm or status messages over the phone lines to a Customer Care Center.

Simply stated, a partitioned system is a single physical alarm system that provides independent areas of protection intended for use by independent users. For the most part, you need not know about other users and their structure in the system, but from time to time, you may see display messages which indicate the system is in use by another user; this is normal. A partitioned system may also have a "common zone" area, which is an area shared by users of both partitions. Refer to the COMMON ZONE OPERATION section for details on using this feature.

sensing device on your Entry/Exit door may have been assigned to zone 01, devices on windows in the master bedroom to zone 02, and so on. If an alarm or trouble condition occurs, these numbers will appear on the display, along with a description for that zone (if programmed).

Ð 4 Ð

SYSTEM OVERVIEW (Continued)

Burglary

Protection

Security Codes At the time of installation, you were assigned a personal four-digit security code, known only to

Alarms When an alarm occurs, both the touchpad and external sounders will sound, and the touchpad

Memory of Alarm When an alarm condition occurs, the touchpad displays the number(s) of the zone(s) that

Your system provides three modes of burglary protection: STAY, AWAY, and INSTANT, and allows you to BYPASS selected zones while leaving the rest of the system armed. You must turn on or "arm" the burglary protection portion of your system before it will sense an intrusion.

The system also provides a CHIME mode, for alerting users to the opening of protected doors and windows while the system is disarmed. Refer to the other sections of this manual for procedures for using these features.

The following table lists the four different arming modes and the results of each.

Arming

ÊMode Exit Delay Entry Delay Perimeter Armed Interior Armed

AWAY Yes Yes Yes Yes

STAY Yes Yes Yes No

INSTANT Yes No Yes No

you. You must enter the security code when arming and disarming the system, and when performing other system functions. As an additional safety feature, other users who do not have a need to know your code can be assigned different security codes. Refer to the SECURITY CODES section for detailed information on security codes.

will display the zone(s) causing the alarm. If your system is connected to a Customer Care Center, an alarm message will also be sent. To stop the alarm sounding, simply disarm the system.

caused the problem, and displays the type of alarm. It remains displayed until it is cleared by disarming the system (see DISARMING THE SYSTEM section).

Features For Each Arming Mode

Ð 5 Ð

SYSTEM OVERVIEW (Continued)

Phone Access & Voice Response

Capability

Paging Feature If the paging feature has been programmed for your system, a pager will respond to certain

Your system may include a voice module that will permit you to access the system via a Touchtone phone, either on-premises or by call-in when away. The phone access feature will enable you to do the following:

¥ Receive synthesized voice messages over the telephone regarding the status of the

security system.

¥ Arm and disarm the system and perform most function commands via the telephone, with

voice confirmation provided after each command entry.

Complete information regarding the use of this feature is provided in a separate manual entitled PHONE ACCESS USER'S GUIDE, which accompanies the voice module.

conditions as they occur in your system. The pager will display code numbers indicating the type of condition that has occurred. Refer to the PAGING FEATURE section later in this manual for detailed information.

Single-Button Paging

The touchpads have a special key (identified as the ÒDÓ key) which may be used to signal a

Pager. The message displayed on the Pager when this key is pressed is 999–9999. This code

could mean Òcall homeÓ, Òcall your officeÓ, or whatever you decide this code will mean. See SINGLE-BUTTON PAGING FEATURE section.

Single-Button

Arming Feature

Check with your installer if single-button arming is

present in your system

If programmed for your system, keys A and B on the touchpads may have been programmed for single-button arming without the use of a security code, as follows:

Key A, when pressed for 2 seconds, will arm all protection (AWAY mode).

Key B, when pressed for 2 seconds, will arm the perimeter (STAY mode).

Ð 6 Ð

ENTRY/EXIT DELAYS

General

Information

Your system has preset time delays, known as exit delay and entry delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming protection. If programmed, a slow beeping will sound throughout the exit delay period.

Entry Delays give you time to disarm the system when you re-enter through the designated entrance door. But you must disarm the system before the entry delay period ends, or an alarm will occur. The touchpad beeps during the entry delay period, reminding you to disarm the system. There are two entry delays (if programmed). The first is for your primary entrance and the second can be used for a secondary entrance, where a longer delay is required to walk to the touchpad to disarm the system.

You can also arm the system with no entry delay at all by using the INSTANT arming mode. This mode provides greater security while on the premises or while away for extended periods of time.

See your installer for your delay times.

Partition 1 Exit Delay: ККККК seconds Entry Delay 1: ККККК seconds

Entry Delay 2: ККККК seconds

Partition 2 Exit Delay: ККККК seconds Entry Delay 1: ККККК seconds

Entry Delay 2: ККККК seconds

Ð 7 Ð

ENTRY/EXIT DELAYS (Continued)

Exit Alarms

To minimize false alarms sent to the Customer Care Center, your system may have been programmed for this feature. Ask your installer if "Exit Alarm" is active for your system.

ÊÊÊ Exit Alarm Active

ÊÊÊ Ask your

installer if a common zone was assigned.

Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone is faulted when the exit delay ends (e.g., exit door left open), the system sounds an alarm and starts the entry delay timer. If you disarm the system before the entry delay ends, the alarm sound stops and the message "CANCELED ALARM" or "CA" is displayed on the touchpad, along with a zone number indicating the faulted zone. No message is sent to the Customer Care Center. To clear the exit alarm condition, the open zone must be made intact; to clear the display, enter your code plus OFF.

If you do not disarm the system before the entry delay ends, and an entry/exit door or interior zone is still open, the alarm sound continues and an "exit alarm" message is sent to the Customer Care Center. The message ""EXIT ALARM" or "EA" is displayed on the touchpad, along with a zone number indicating the faulted zone. To stop the alarm, the system must be disarmed (your code plus OFF); to clear the display, enter your code plus OFF a second time.

An Òexit alarmÓ also results if an entry/exit door or interior zone is faulted within two minutes after the end of the exit delay.

COMMON ZONE OPERATION

Your system may have been set up to use a common zone, which is an area shared by users of both partitions, such as a foyer or lobby. If so, please note the following:

¥ The common zone will sound and report alarms only when both partitions are armed. If only one

partition is armed, the system ignores faults on the common zone.

¥ Either partition may arm its system if the common zone is faulted, but once armed, the other

partition will not be able to arm unless the common zone is first bypassed or the fault corrected.

¥ If either partition is armed and the other is in chime mode, the common zone will not chime.

The common zone will chime if both partitions are disarmed and either is in chime mode. ¥ Faults on the common zone are displayed on touchpads in both partitions. ¥ Either partition can clear and restore the common zone after an alarm.

Ð 8 Ð

ABOUT THE TOUCHPADS

General

2-Line Custom

English Display

Touchpads

English Display

Touchpads

Your touchpads allow you to control all system functions. The touchpads feature a telephone

style (digital) touchpad and a Liquid Crystal Display (LCD) which shows the nature and location

of all occurrences.

The touchpads also feature a built-in sounder which will sound during alarms and troubles.

The touchpads also "beep" during certain system functions, such as during entry/exit delay

times, in CHIME mode, and when depressing any of the keys (to acknowledge the key press).

IMPORTANT: If the touchpad beeps rapidly upon entering the premises, it indicates that an alarm has occurred during your absence and an intruder may still be on the premises. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location.

There are two basic types of touchpads Ð an English display touchpad and an Custom

English display touchpad (both described below). English display and Custom English

display touchpads are functionally the same, even though they have different types of

displays. Both types of touchpads are shown on page 12.

2-line Custom English Display touchpads feature a 2-line, 32-character alphanumeric LCD

which can display system messages in friendly English. These touchpads can also be

programmed with custom zone descriptors. To access the keys on the touchpad, simply open

the swing-down door.

English Display touchpads are functionally identical to Custom English Display touchpads, but

the LCD display uses pre-designated words to identify the nature and location of

occurrences. To access the keys on the touchpad, simply open the swing-down door.

Ð 9 Ð

ABOUT THE TOUCHPADS (Continued)

ALARM FIRE

AWAY

BYPASS

STAY

CHECK INSTANT

NO AC

TEST NOT READY CHIME BAT

English Display Touchpad

AWAY: All burglary zones, interior and perimeter, are armed.

STAY: Perimeter burglary zones, such as protected windows and

doors, are armed.

INSTANT: Perimeter burglary zones armed and entry delay is turned off.

BYPASS: This appears when one or more burglary protection zones

have been bypassed.

NOT READY: Appears when burglary portion of the system is not ready for arming (due to open protection zones).

The system is ready to arm when this message disappears and the READY light comes on.

NO AC: Appears when AC power has been cut off. System is operating on backup battery power.

AC: Appears when AC power is present.

CHIME: Appears when the CHIME feature is activated.

BAT: Low battery condition in a wireless sensor (if zone number displayed) or low system battery (if no

zone number displayed).

ALARM: Appears when an intrusion has been detected and the system is armed (also appears during a fire

alarm or audible emergency alarm). Accompanied by the protection zone in alarm.

CHECK: Appears when a malfunction is discovered in the system at any time or if an open is detected in a

FIRE zone at any time or a fault in a DAY/NIGHT burglary zone during a disarmed period. Accompanied by a display of zone number in trouble.

FIRE: Appears when a fire alarm is manually initiated via a panic key(see

Accompanied by a display of zone 95.

ÊÊENGLISH DISPLAY TOUCHPAD

PANIC KEYS

section.

Ð 10 Ð

FUNCTIONS OF THE TOUCHPADS

1. DISPLAY WINDOW.

Custom English Display Touchpads:

These 2-line, 32-

character Liquid Crystal Display (LCD) touchpads display protection point identification, system status, and messages.

English Display Touchpads:

Display protection zone

ID and system status messages using pre-designated words.

ÊÊÊ1ÊÊÊÊ

OFF KEY: Disarms burglary portion of the system,

Êsilences alarms and audible trouble indicators, and

Ê ÊÊclears visual display after problem's correction.

ÊÊÊÊ2ÊÊÊ

AWAY KEY: Arms the entire burglary system,

perimeter and interior.

ÊÊÊ3ÊÊÊÊ

STAY KEY: Arms perimeter portion of burglary

Êsystem only. Interior protection is not armed, allowing Êmovement within premises without causing alarm.

ÊÊÊ4ÊÊÊÊ

This is not a Function key. Used only as a numeric key.

ÊÊÊ5ÊÊÊÊ

TEST KEY: Tests the system and alarm sounder if

ÊÊdisarmed. Refer to ÊÊtest procedures.

ÊÊÊ6ÊÊÊÊ

BYPASS KEY: Removes individual protection zones

from being monitored by the system.

ÊÊÊ7ÊÊÊÊ

INSTANT KEY: Arms in manner similar to STAY

Êmode, but without the entry delay feature. Entering via Êthe entry/exit door will cause an instant alarm.

ÊÊÊ8ÊÊÊÊ

CODE KEY: Used to assign additional user codes

Êfor other users of the system

Note: Keys

when preceded by an entry of the security code (as described later).

ÊÊ1ÊÊÊ

TESTING THE SYSTEM

through

ÊÊÊ3ÊÊÊ

and

ÊÊÊ5ÊÊÊ

through

section for

ÊÊÊ9ÊÊÊ

ÊÊÊ9ÊÊÊÊ

Ê10.Ê

Ê11.Ê

ÊÊ12.

CHIME KEY: Turns CHIME mode on and off. When

on, the opening of windows or doors while the system

is disarmed will sound 3 beeps at the touchpad(s).

ÊÊ

ÊÊ✱ Ê

READY KEY: Used to display all open protection

zones.

ÊÊÊ#ÊÊÊÊ

KEY: This key can be used for "Quick Arming" of the

system without use of a security code (if programmed).

13. KEYS 0Ð9 : Used to enter your security code(s).

14. READY INDICATOR: (GREEN) Lit when the system is

ready to be armed (no faults present). While the system is disarmed, this indicator will go on and off as protection zones are closed and opened.

15. ARMED INDICATOR: (RED) Lit when the system has been

armed.

16. INTERNAL SOUNDER: The built-in sounder mimics the

alarm sounder during alarms, and will also "beep" during certain system functions.

17. EMERGENCY (PANIC) KEYS: Keys A, B, and C may all

have been programmed for emergency functions; however, keys A and B may have been programmed for single button arming instead. For details, see

PANIC KEYS

section.

18. KEY D: This key may have been programmed for single-

button paging (for details, see the SINGLE-BUTTON PAGING FEATURE section).

each perform their associated companion system functions (OFF, AWAY, STAY, etc.)

Ð 11 Ð

READY

ARMED

15 14

ARMED

READY

15 14

4 3

OFF

4

INSTANT

READY

English Display Touchpad

ÊIMPORTANT!

¥ When entering codes and commands, sequential key depressions must be made within 10

seconds of one another. If 10 seconds elapse without a key depression, the entry will be aborted and must be repeated from its beginning. Be sure to observe this precaution

when performing any of the procedures in this manual.

¥ If you make a mistake while entering a security code, stop, press the [✱] key, and then

start over . If you stop in the middle while entering a code, and then immediately start the

entry over, an erroneous code might be entered.

4 3

AWAY

TEST

CODE

STAY

BYPASS

CHIME

6 7 9

KEYPAD SHOWN WITHOUT SWING-DOWN FRONT DOOR

Custom English Display Touchpad

(Touchpads shown without swing-down front door)

Ð 12 Ð

OFF

4

INSTANT

READY

AWAY

STAY

BYPASS

TEST

CODE

CHIME

5 6

7 9

12 13

CHECKING FOR OPEN ZONES

Using the

Ê Ê ✱ Ê READY Key

TYPICAL DISPLAYS

WHEN NOT READY TO ARM

DI S A R M E D - P RE SS ✱

TO SHOW FAULTS

CUSTOM DISPLAY TOUCHPAD

NOT READY

ÊÊÊENGLISH DISPLAY TOUCHPAD ENGLISH DISPLAY TOUCHPAD ENGLISH DISPLAY TOUCHPAD

Before arming your system, all protected doors, windows and other protection zones

must be closed or bypassed (see the touchpad will display a "Not Ready" message, and the READY indicator light on your touchpad will not be lit. The READY key can be used to display all faulted zones, making it easier for you to secure any open zone.

To display faulted zones, simply press and release the READY [✱] key (do not enter code first).

Secure or bypass the zones displayed before arming the system. The the touchpadÕs READY indicator light will come on when all protection zones have

been either closed or bypassed. The system can then be armed if desired.

TO DISPLAY OPEN ZONES, PRESS THE Ê Ê ✱ Ê KEY.

TYPICAL DISPLAYS

INDICATING OPEN PROTECTION ZONE

(AFTER PRESSING READY KEY)

FAULT 06 BEDROOM WINDOW

CUSTOM DISPLAY TOUCHPAD

06

BYPASSING PROTECTION ZONES

READY

INDICATING "READY TO ARM"

***

READY TO ARM

CUSTOM DISPLAY TOUCHPAD

NOT READY

NOT READYÓ DISAPPEARS AND THE

ÒREADYÓ INDICATOR LIGHT COMES ON

section), otherwise

TYPICAL DISPLAYS

DI S AR MED

***

Ð 13 Ð

ARMING PERIMETER ONLY

(With Entry Delay ON)

Using the

Ê Ê3 Ê STAY Key

BEFORE ARMING,

close all doors and windows (see

CHECKING FOR OPEN

ZONES

ÊTHE STAY MODE ARMS ÊTHE PERIMETER, BUT ÊALLOWS USE OF THE ÊENTRY/EXIT DOOR.

ÊPERSONS WITHIN THE ÊPREMISES CAN MOVE ÊABOUT FREELY.

on page 13).

Ask your installer if this feature is programmed in your system. If so, place a

check in this box.

ÊÊÊÊ

Use this key when staying inside, but expect someone to use an entry/exit door later. It is also useful if you are leaving but someone is staying inside (or if you have pets which are moving throughout the premises.

1. Enter your security code and press the STAY [3] key. In some systems, pressing the ÒBÓ key on on the touchpad for 2 seconds will arm the system STAY (no code is required). The ÒBÓ key may or may not have been programmed for this. Check with your installer.

2. The touchpad beeps three times and displays the armed STAY message (see displays below). The red ARMED indicator also lights. Note that there is an

exit

delay

in effect before arming actually takes place. See the note below.

3. After arming, an alarm sounds immediately if a protected perimeter window or nonentry/exit door is opened, but you may otherwise move freely within the premises.

Anyone entering later can enter through an entry/exit door without causing an alarm, but they must disarm the system within the

Exit Delay Restart. If you wish to open the entry/exit door to let someone in after

arming STAY, you can re-start the

entry

delay period to avoid sounding an alarm.

exit

delay at any time Ð simply press the [✱] key,

then let that person in. This avoids having to disarm the system and then re-arm it again.

Note: When you first arm in the STAY mode, ÒYou may exit now” will be displayed on a Custom

Display Touchpad during the programmed exit delay.

arming STAY.

When ÒYou may exit nowÓ disappears, the system is fully armed.

TYPICAL DISPLAYS Ð ÒARMED STAYÓ

ARMED

STAY

This delay is in effect even when

STAY

***

YOU MAY EXIT NOW

ENGLISH DISPLAY TOUCHPAD CUSTOM DISPLAY TOUCHPAD

Ð 14 Ð

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