ADT Security Services SAVS20ADT-1, Safewatch Pro 2000, SAVS20ADTG User Manual

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User's Manual

Safewatch Pro

2000

N7527–5V3 Rev. B 1/01 Model SAVS20ADT-1 or SAVS20ADTG UL File No. S1632

IMPORTANT!

PROPER INTRUSION PROTECTION

For proper intrusion coverage, sensors should be located at to a home or commercial premises. This would include any skylights that may be present, and the upper windows in a multi-level building.

In addition, we recommend that radio backup be used in a security system so that alarm signals can still be sent to the Customer Care Center in the event that the telephone lines are out of order (alarm signals are normally sent over the phone lines).

EARLY WARNING FIRE DETECTION

Early warning fire detection is important in a home. Smoke and heat detectors have played a key role in reducing fire deaths in the United States. With regard to the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's National Fire Alarm Code (NFPA 72). These recommendations can be found on page 34 of this manual.

every possible point of entry

About This Manual

This manual is a step-by-step guide that will acquaint you with the system's features and benefits. It defines the components and their functions, describes their operation, and provides clear step-by-step instructions for normal and emergency procedures. Keep this manual in a convenient place so that you can refer to it as necessary.

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TABLE OF CONTENTS

SYSTEM OVERVIEW................................................ 4

General.................................................................... 4

A Partitioned System .................................................. 4

Zones ...................................................................... 4

Burglary Protection .................................................... 5

Security Codes .......................................................... 5

Fire Protection........................................................... 5

Alarms ..................................................................... 5

Memory of Alarm ........................................................ 6

Phone Access & Voice Response Capability.................... 6

Paging Feature .......................................................... 6

Single-Button Arming Feature ....................................... 6

ENTRY/EXIT DELAYS.............................................. 7

General Information.................................................... 7

Exit Alarms ............................................................... 8

COMMON ZONE OPERATION................................... 8

ABOUT THE TOUCHPADS........................................ 9

General.................................................................... 9

2-Line Custom English Display Touchpads ...................... 9

English Display Touchpads .......................................... 9

FUNCTIONS OF THE TOUCHPADS......................... 11

CHECKING FOR OPEN ZONES.............................. 13

ARMING PERIMETER ONLY (STAY)...................... 14

ARMING PERIMETER ONLY (INSTANT)................ 15

ARMING ALL PROTECTION (AWAY)...................... 16

DISARMING AND SILENCING ALARMS................. 17

BYPASSING PROTECTION ZONES....................... 18

Quick Bypass.......................................................... 19

CHIME MODE.......................................................... 20

PANIC KEYS........................................................... 21

SINGLE-BUTTON PAGING FEATURE..................... 22

USING DEVICE COMMANDS................................... 23

PAGING FEATURE.................................................. 24

SECURITY CODES.................................................. 25

General................................................................... 25

Babysitter Code........................................................ 25

Duress Code............................................................ 25

Quick Arming & Single-Button Arming............................ 25

To Add or Change A User’s Code.................................. 26

To Delete A User....................................................... 26

TESTING THE SYSTEM........................................... 27

TROUBLE CONDITIONS.......................................... 29

FIRE ALARM SYSTEM............................................. 32

Silencing Fire Alarms ................................................. 32

Manually Initiating a Fire Alarm..................................... 33

NFPA RECOMMENDATIONS................................... 34

EMERGENCY EVACUATION................................... 35

MAINTAINING YOUR SYSTEM................................ 36

QUICK GUIDE TO SYSTEM FUNCTIONS................ 38

SUMMARY OF AUDIBLE NOTIFICATIONS.............. 39

English Display Touchpads......................................... 39

Custom English

LIMITATIONS OF THE ALARM SYSTEM................. 44

LIMITED WARRANTY................................... 46

Display Touchpads.............................. 40

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SYSTEM OVERVIEW

General

A Partitioned

System

Zones Your system's sensing devices have been assigned to various "zones." For example, the

Congratulations on your ownership of an ADT Partitioned Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today, and millions of premises are protected by ADT systems.

This system offers you three forms of protection: burglary, fire and emergency. Your system consists of at least one touchpad which provides control of system operation, and includes various sensors which provide perimeter and interior burglary protection, plus smoke or combustion detectors designed to provide early warning in case of fire.

The system uses microcomputer technology to monitor all protection zones and system status, display appropriate information on the touchpad(s) used with the system, and initiate appropriate alarms. Your system may also have been programmed to automatically send alarm or status messages over the phone lines to a Customer Care Center.

Simply stated, a partitioned system is a single physical alarm system that provides independent areas of protection intended for use by independent users. For the most part, you need not know about other users and their structure in the system, but from time to time, you may see display messages which indicate the system is in use by another user; this is normal. A partitioned system may also have a "common zone" area, which is an area shared by users of both partitions. Refer to the COMMON ZONE OPERATION section for details on using this feature.

sensing device on your Entry/Exit door may have been assigned to zone 01, sensing devices on windows in the master bedroom to zone 02, and so on. These numbers will appear on the display, along with a description for that zone (if programmed), when an alarm or trouble condition occurs.

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SYSTEM OVERVIEW (Continued)

Burglary

Protection

Security Codes At the time of installation, you were assigned a personal four-digit security code, known only to

Fire Protection

Alarms When an alarm occurs, both the touchpad and external sounders will sound, and the touchpad

Your system provides three modes of burglary protection: STAY, AWAY, and INSTANT, and allows you to BYPASS selected zones while leaving the rest of the system armed. You must turn on or "arm" the burglary protection portion of your system before it will sense burglary alarms. The system also provides a CHIME mode, for alerting users to the opening of protected doors and windows while the system is disarmed. Refer to the other sections of this manual for procedures for using these features.

The following table lists the four different arming modes and the results of each.

Arming

Mode Exit Delay Entry Delay Perimeter Armed Interior Armed

AWAY Ye s Ye s Ye s Ye s STAY Ye s Ye s Ye s No INSTANT Ye s No Ye s No

you. You must enter the security code when arming and disarming the system, and when performing other system functions. As an additional safety feature, other users who do not have a need to know your code can be assigned different security codes. Refer to the SECURITY CODES section for procedures on adding security codes to the system.

The fire protection portion of your security system (if used) is always active and will sound an alarm if a fire condition is detected. A key on the touchpad will enable you to manually initiate a fire alarm, if necessary. Refer to the FIRE ALARM SYSTEM section for important information concerning fire protection, smoke detectors and planning emergency exit routes.

will display the zone(s) causing the alarm. If your system is connected to a Customer Care Center, an alarm message will also be sent. To stop the alarm sounding, simply disarm the system.

Features For Each Arming Mode

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SYSTEM OVERVIEW (Continued)

Memory of Alarm When an alarm condition occurs, the touchpad displays the number(s) of the zone(s) that

caused the problem, and displays the type of alarm (ex. FIRE, ALARM). It remains displayed until it is cleared by disarming the system (see DISARMING THE SYSTEM section).

Phone Access &

Voice Response Capability

Paging Feature If the paging feature has been programmed for your system, a pager will respond to certain

Single-Button

Arming Feature

Check with your installer if single-button arming is

present in your system

Your system may include a voice module that will permit you to access the system via a Touchtone phone, either on-premises or by call-in when away. The phone access feature will enable you to do the following:

• Receive synthesized voice messages over the telephone regarding the status of the security system.

• Arm and disarm the system and perform most function commands via the telephone, with voice confirmation provided after each command entry.

Complete information regarding the use of this feature is provided in a separate manual entitled PHONE ACCESS USER'S GUIDE, which accompanies the voice module.

conditions as they occur in your system. The pager will display code numbers indicating the type of condition that has occurred. Refer to the PAGING FEATURE section later in this manual for detailed information.

Single-Button Paging: The touchpads have a special key (identified as the “D” key) which may be used to signal a Pager. The message displayed on the pager when this key is pressed is 999–9999. This code could mean “call home”, “call your office”, or whatever you decide this code will mean. See SINGLE-BUTTON PAGING FEATURE section.

If programmed for your system, keys A and B on the touchpads may have been programmed for single-button arming without the use of a security code, as follows:

Key A, when pressed for 2 seconds, will arm all protection (AWAY mode). Key B, when pressed for 2 seconds, will arm the perimeter (STAY mode).

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ENTRY/EXIT DELAYS

General

Information

Your system has preset time delays, known as exit delay and entry delay. Whenever you arm your system, exit delay gives you time to leave through the designated exit door without setting off an alarm. Exit delay begins immediately after entering any arming command, and applies to all modes of arming protection. If programmed, a slow beeping will sound throughout the exit delay period.

Entry Delays give you time to disarm the system when you re-enter through the designated entrance door. But you must disarm the system before the entry delay period ends, or an alarm will occur. The touchpad beeps during the entry delay period, reminding you to disarm the system. There are two entry delays (if programmed). The first is for your primary entrance and the second can be used for a secondary entrance, where a longer delay is required to walk to the touchpad to disarm the system.

You can also arm the system with no entry delay at all by using the INSTANT arming mode. This mode provides greater security while on the premises or while away for extended periods of time.

See your installer for your delay times. Partition 1 Exit Delay: seconds Entry Delay 1: seconds

Entry Delay 2: seconds

Partition 2 Exit Delay: seconds Entry Delay 1: seconds

Entry Delay 2: seconds

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ENTRY/EXIT DELAYS (Continued)

Exit Alarms

To minimize false alarms sent to the Customer Care Center, your system may have been programmed for this feature. Ask your installer if "Exit Alarm" is active for your system.

Exit Alarm Active

Ask your

installer if a common zone was assigned.

Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone is faulted when the exit delay ends (e.g., exit door left open), the system sounds an alarm and starts the entry delay timer. If you disarm the system before the entry delay ends, the alarm sound stops and the message "CANCELED ALARM" or "CA" is displayed on the touchpad, along with a zone number indicating the faulted zone. No message is sent to the Customer Care Center. To clear the exit alarm condition, the open zone must be made intact; to clear the display, enter your code plus OFF.

If you do not disarm the system before the entry delay ends, and an entry/exit door or interior zone is still open, the alarm sound continues and an "exit alarm" message is sent to the Customer Care Center. The message ""EXIT ALARM" or "EA" is displayed on the touchpad, along with a zone number indicating the faulted zone. To stop the alarm, the system must be disarmed (your code plus OFF); to clear the display, enter your code plus OFF a second time.

An “exit alarm” also results if an entry/exit door or interior zone is faulted within two minutes after the end of the exit delay.

COMMON ZONE OPERATION

Your system may have been set up to use a common zone, which is an area shared by users of both partitions, such as a foyer or lobby. If so, please note the following:

• The common zone will sound and report alarms only when both partitions are armed. If only one partition is armed, the system ignores faults on the common zone.

• Either partition may arm its system if the common zone is faulted, but once armed, the other partition will not be able to arm unless the common zone is first bypassed or the fault is corrected.

• If either partition is armed and the other is in chime mode, the common zone will not chime. The common zone will chime if both partitions are disarmed and either is in chime mode.

• Faults on the common zone are displayed on touchpads in both partitions.

• Either partition can clear and restore the common zone after an alarm.

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ABOUT THE TOUCHPADS

General

2-Line Custom

English Display

Touchpads

English Display

Touchpads

Your touchpads allow you to control all system functions. The touchpads feature a telephone style (digital) touchpad and a Liquid Crystal Display (LCD) which shows the nature and location of all occurrences.

The touchpads also feature a built-in sounder which will sound during alarms and troubles. The touchpads also "beep" during certain system functions, such as during entry/exit delay times, in CHIME mode, and when depressing any of the keys (to acknowledge the key press).

IMPORTANT: If the touchpad beeps rapidly upon entering the premises, it indicates that an alarm has occurred during your absence and an intruder may still be on the premises. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location.

There are two basic types of touchpads – an English display touchpad and a Custom English display touchpad (both described below). English display and Custom English display touchpads are functionally the same, even though they have different types of displays. Both types of touchpads are shown on page 12.

2-line Custom English Display touchpads feature a 2-line, 32-character alphanumeric LCD which can display system messages in friendly English. These touchpads can also be programmed with custom zone descriptors. To access the keys on the touchpad, simply open the swing-down door.

English Display touchpads are functionally identical to Custom English Display touchpads, but the LCD display uses pre-designated words to identify the nature and location of occurrences. To access the keys on the touchpad, simply open the swing-down door.

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ABOUT THE TOUCHPADS (Continued)

English Display Touchpad

AWAY: All burglary zones, interior and perimeter, are armed.

STAY: Perimeter burglary zones, such as protected windows and

doors, are armed.

INSTANT: Perimeter burglary zones armed and entry delay is turned off.

BYPASS: This appears when one or more burglary protection zones

have been bypassed.

NOT READY: Appears when burglary portion of the system is not ready for arming (due to open protection zones).

The system is ready to arm when this message disappears and the READY indicator light comes on.

NO AC: Appears when AC power has been cut off. System is operating on backup battery power.

AC: Appears when AC power is present.

CHIME: Appears when the CHIME feature is activated.

BAT: Low battery condition in a wireless sensor (if zone number displayed) or low system battery (if no

zone number displayed).

ALARM: Appears when an intrusion has been detected and the system is armed (also appears during a fire

alarm or audible emergency alarm). Accompanied by the protection zone in alarm.

CHECK: Appears when a malfunction is discovered in the system at any time or if an open is detected in a

FIRE zone at any time or a fault in a DAY/NIGHT burglary zone during a disarmed period. Accompanied by a display of zone number in trouble.

FIRE: Appears when a fire alarm is present. Accompanied by a display of the zone in alarm.

ALARM FIRE

ENGLISH DISPLAY TOUCHPAD

AWAY

BYPASS

STAY

CHECK INSTANT

NO AC

TEST NOT READY CHIME BAT

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FUNCTIONS OF THE TOUCHPADS

1. DISPLAY WINDOW.

Custom English Display Touchpads:

These 2-line, 32-

character Liquid Crystal Display (LCD) touchpads display protection point identification, system status, and messages.

English Display Touchpads:

Display protection zone

ID and system status messages using pre-designated words.

OFF KEY: Disarms burglary portion of the system,

silences alarms and audible trouble indicators, and

clears visual display after problem's correction.

AWAY KEY: Arms the entire burglary system,

perimeter and interior.

STAY KEY: Arms perimeter portion of burglary

system only. Interior protection is not armed, allowing

movement within premises without causing alarm.

This is not a Function key. Used only as a numeric

key.

TEST KEY: Tests the system and alarm sounder if

disarmed. Refer to

test procedures.

BYPASS KEY: Removes individual protection

zones

mode, but without the entry delay feature. Entering via

for other users of the system

from being monitored by the system.

INSTANT KEY: Arms in manner similar to STAY

the entry/exit door will cause an instant alarm.

CODE KEY: Used to assign additional user codes

TESTING THE SYSTEM

section for

10.

11.

12.

CHIME KEY: Turns CHIME mode on and off. When

on, the opening of windows or doors while the system is disarmed will sound 3 beeps at the touchpad(s).

✱

READY KEY: Used to display all open protection zones

KEY: This key can be used for "Quick Arming" of the

system without use of a security code (if programmed).

13. KEYS 0–9†: Used to enter your security code(s).

14. READY INDICATOR: (GREEN) Lit when the system is ready to be armed (no faults present). While the system is disarmed, this indicator will go on and off as protection zones are closed and opened.

15. ARMED INDICATOR: (RED) Lit when the system has been armed.

16. INTERNAL SOUNDER: The built-in sounder mimics the alarm sounder during alarms, and will also "beep" during certain system functions.

17. EMERGENCY (PANIC) KEYS: Keys A, B, and C may all have been programmed for emergency functions; however, keys A and B may have been programmed for single button arming instead. For details, see

PANIC KEYS

section.

18. KEY D: This key may have been programmed for singlebutton paging (for details, see the

FEATURE section).

†

Note: Keys

perform their associated companion system functions (OFF,

AWAY, STAY, etc.) when preceded by an entry of the security code (as described later).

1 through 3 and 5 through 9 each

SINGLE-BUTTON PAGING

– 11 –

READY

ARMED

15 14

ARMED

READY

15 14

4 3

OFF

1 4 7

INSTANT

READY

23 5 8

English Display Touchpad

IMPORTANT!

5 6

7 9

AWAY

TEST

CODE

4 3

STAY

BYPASS

6 9

CHIME

6 7 9

OFF

1 4 7

INSTANT

READY

AWAY

STAY

BYPASS

TEST

CODE

CHIME

12 13

KEYPAD SHOWN WITHOUT SWING-DOWN FRONT DOOR

12 13

Custom English Display Touchpad

(Touchpads shown without swing-down front door)

• When entering codes and commands, sequential key depressions must be made

• If you make a mistake while entering a security code, stop, press the [✱] key,

within 10 seconds of one another. If 10 seconds elapse without a key depression, the entry will be aborted and must be repeated from its beginning. Be sure to

observe this precaution when performing any of the procedures in this manual.

and then start over. If you stop in the middle while entering a code, and then

immediately start the entry over, an erroneous code might be entered.

– 12 –

CHECKING FOR OPEN ZONES

Using the

✱ READY Key

TYPICAL DISPLAYS

WHEN NOT READY TO ARM

DISARMED - PRESS ✱

TO SHOW FAULTS

CUSTOM DISPLAY TOUCHPAD

NOT READY

ENGLISH DISPLAY TOUCHPAD ENGLISH DISPLAY TOUCHPAD ENGLISH DISPLAY TOUCHPAD

Before arming your system, all protected doors, windows and other protection zones

must be closed or bypassed (see the touchpad will display a "Not Ready" message, and the READY indicator light on your touchpad will not be lit. The READY key can be used to display all faulted zones, making it easier for you to secure any open zone.

To display faulted zones, simply press and release the READY [✱] key (do not enter code first).

Secure or bypass the zones displayed before arming the system. The the touchpad’s READY indicator light will come on when all protection zones have

been either closed or bypassed. The system can then be armed if desired. TO DISPLAY OPEN ZONES, PRESS THE ✱ KEY.

TYPICAL DISPLAYS

INDICATING OPEN PROTECTION ZONE

(AFTER PRESSING READY KEY)

FAULT 06 BEDROOM WINDOW

CUSTOM DISPLAY TOUCHPAD

06

– 13 –

BYPASSING PROTECTION ZONES

READY

INDICATING "READY TO ARM"

***

READY TO ARM

CUSTOM DISPLAY TOUCHPAD

NOT READY

“

NOT READY” DISAPPEARS AND THE

“READY” INDICATOR LIGHT COMES ON

section), otherwise

TYPICAL DISPLAYS

DI S AR MED

***

ARMING PERIMETER ONLY

(With Entry Delay ON)

Using the

3 STAY Key

BEFORE ARMING,

close all doors and windows (see

CHECKING FOR OPEN

ZONES

THE STAY MODE ARMS THE PERIMETER, BUT ALLOWS USE OF THE ENTRY/EXIT DOOR.

PERSONS WITHIN THE PREMISES CAN MOVE ABOUT FREELY.

†

Ask your installer if this feature is programmed in your system. If so, place a

check in this box.

Use this key when staying inside, but expect someone to use an entry/exit door later. It is also useful if you are leaving but someone is staying inside (or if you have pets which are moving throughout the premises.

1. Enter your security code and press the STAY [3] key. In some systems, pressing the “B” key on on the touchpad for 2 seconds will arm the system STAY (no code is required). The “B” key may or may not have been programmed for this. Check with your installer.

2. The touchpad beeps three times and displays the armed STAY message (see displays below). The red ARMED indicator also lights. Note that there is an

exit

delay

in effect before arming actually takes place. See the note below.

3. After arming, an alarm sounds immediately if a protected perimeter window or nonentry/exit door is opened, but you may otherwise move freely within the premises.

Anyone entering later can enter through an entry/exit door without causing an alarm, but they must disarm the system within the

†

Exit Delay Restart. If you wish to open the entry/exit door to let someone in after

arming STAY, you can re-start the

entry

delay period to avoid sounding an alarm.

exit

delay at any time – simply press the [✱] key,

then let that person in. This avoids having to disarm the system and then re-arm it again.

Note: When you first arm in the STAY mode, “You may exit now” will be displayed on a Custom

Display Touchpad during the programmed exit delay.

arming STAY.

When “You may exit now” disappears, the system is fully armed.

TYPICAL DISPLAYS – “ARMED STAY”

ARMED

STAY

YOU MAY EXIT NOW

This delay is in effect even when

STAY

***

ENGLISH DISPLAY TOUCHPAD CUSTOM DISPLAY TOUCHPAD

– 14 –

ARMING PERIMETER ONLY

(With Entry Delay OFF)

Using the

7 INSTANT Key

BEFORE ARMING,

close all doors and windows (see

CHECKING FOR OPEN

ZONES

)

THE INSTANT MODE ARMS THE PERIMETER (INCLUDING ENTRY/EXIT DOOR), WITH NO ENTRY DELAY. PERSONS WITHIN THE PREMISES CAN MOVE ABOUT FREELY

†

Ask your installer if this feature is programmed in your system. If so, place a

check in this box.

Use this key when staying inside and do not expect anyone to use an entry/exit door.

CAUTION: Arming the system in this mode will greatly increase the chance of

false alarms. Use extreme care in selecting this mode of arming.

1. Enter your security code and press the INSTANT [7] key.

2. The touchpad beeps three times and displays the armed message. The red ARMED indicator lights. Note that there is an

exit

delay in effect before arming actually takes

place. See the note below.

3. After arming, an alarm sounds immediately if any protected perimeter door or window is opened, but you may otherwise move freely throughout the premises.

An alarm sounds immediately if anyone opens an entry/exit door.

†

Exit Delay Restart. If you wish to open the entry/exit door to let someone in after

arming INSTANT, you can re-start the

exit

delay at any time – simply press the [✱] key, then let that person in. This avoids having to disarm the system and then re-arm it again.

Note: When you first arm the system in the INSTANT mode, “You may exit now” will be displayed

on the second line of a Custom Display touchpad during the programmed exit delay.

delay is in effect in the system even when arming INSTANT.

ends, “You may exit now” disappears and the system is fully armed in the INSTANT mode.

TYPICAL DISPLAYS – “ARMED INSTANT”

ARMED *INSTANT

STAY

INSTANT

YOU MAY EXIT NOW

When the exit delay period

This

ENGLISH DISPLAY TOUCHPAD CUSTOM DISPLAY TOUCHPAD

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