ADTRAN DG834GV User Manual

Setup Manual for the
DG834GV Integrated
ADSL Modem and
Wireless Router with
Voice

NETGEAR, Inc.

4500 Great America Parkway
Santa Clara, CA 95054 USA

208-10042-02
April 2007

© 2007 by NETGEAR, Inc. All rights reserved.

Trademarks

NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Windows NT are registered trademarks of
Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective
holders.

Statement of Conditions

In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.

NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.

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Contents

Wireless ADSL Modem Router Setup Manual

Chapter 1
Connecting the Router to the Internet

What’s in the Box? ..........................................................................................................1-1

The Router’s Front Panel .........................................................................................1-2

The Router’s Rear Panel .........................................................................................1-3

What You Need Before You Begin ..................................................................................1-3

Internet Configuration Requirements ....................................................................... 1-4

Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup ......................................1-4

Smart Wizard Setup .......................................................................................................1-5

Manual Setup .................................................................................................................1-5

Understanding ADSL Microfilters .............................................................................1-5

Computers Set to DHCP ..........................................................................................1-6

Manually Setting Up Your Wireless ADSL Modem Router .............................................1-6

How to Set Up and Test Basic Wireless Connectivity ...................................... .............1-13

Implement Appropriate Wireless Security ....................................................................1-14

Chapter 2
Troubleshooting

Basic Functioning ...........................................................................................................2-1

Power LED Not On ...................................................................................................2-2

Test LED Never Turns On or Test LED Stays On .....................................................2-2

LAN or ADSL Internet Port LEDs Not On .................................................................2-3

Troubleshooting the Web Configuration Interface ..........................................................2-3

Troubleshooting the ISP Connection ..............................................................................2-4

ADSL link .................................................................................................................2-4

Obtaining an Internet IP Address .............................................................................2-5

Troubleshooting PPPoE or PPPoA ..........................................................................2-6

Troubleshooting Internet Browsing ..........................................................................2-7

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Troubleshooting a TCP/IP Network Using the Ping Utility ..............................................2-7

Testing the LAN Path to Your Router .......................................................................2-7

Testing the Path from Your Computer to a Remote Device .....................................2-8

Restoring the Default Configuration and Password ............... .........................................2-9

Using the Reset Button ............................................................................................2-9

Appendix A
Technical Specifications

Appendix B
Related Documents

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Chapter 1

Connecting the Router to the Internet

This chapter describes how to set up the router on your Local Area Network (LAN) and connect to
the Internet. It describes how to set up your ADSL modem wireless router with voice for Internet
access and configure basic wireless connectivity.

What’s in the Box?

The product package should contain the following items:

• ADSL Modem Wireless Router with Voice

• AC power adapter (varies by region)

• Category 5 (Cat 5) Ethernet cable

• Telephone cable with RJ-11 connector

• Microfilters (quantity and type vary by region)

• Resource CD, including:
— The Smart Wizard Installation Assistant
— This manual

• Warranty and Support Information cards

If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the product for repair.

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Setup Manual for the DG834GV Integrated ADSL Modem and Wireless Router with Voice

The ADSL Modem Wireless Router with Voice’s Front Panel

The ADSL modem wireless router with voice front panel shown below contains status LEDs.

12 345 6 7

Figure 1-1

You can use the LEDs to verify various conditions. Table 1-1 describes each LED.

Table 1-1. LED Descriptions

Label Activity Description

On (Green)

1. Power

2. Test

3. ADSL

4. Internet

On (Red)
Off

On (Amber)
Blink (Amber)
Off

On (Green)
Blink (Green)
Off

On (Green)
Flicker (Green)
Red
Off

1-2 Connecting the Router to the Internet

Power is supplied to the router.
Power-on Self-test failure or device malfunction.
Power is not supplied to the router.

System is not ready or failed to start up.
The system is initializing.
The system is ready and running.

ADSL is synchronized.
DSL is attempting to synchronize.
No link is detected on this port or modem is not powered on.

Internet port is connected, has an IP address, DSL is up, no traffic detected.
Traffic is passing through the connected internet port in either direction.
Device attempted to connect, but failed.
Modem powered off or in bridged mode, or ADSL connection not present.

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Table 1-1. LED Descriptions (continued)

5. Wireless

6. Phone1
Phone2

7. FXO/
PSTN
fallback

On (Green)
Blink (Green)
Off

On (Green)
Fast blink
Slow blink
Off

On (Green)
Blink
Off

Wireless port is linked.
Data is being transmitted or received.
No wireless link.

Registered to SIP server.
Talking.
Off hook.
Phone not ready.

PSTN line detected.
Talking.
No PSTN line detected.

The ADSL Modem Wireless Router with Voice’s Rear Panel

The rear panel of the ADSL modem wireless router with voice contains port connections.

2

4

6

1

3

5

7

Figure 1-2

Viewed from left to right, the rear panel contains the following elements:

1. RJ-11 ADSL port for connecting the router to a telephone wall jack via the ADSL port of a
phone splitter

2. RJ-11 PSTN port for connecting the router to the telephone wall jack via the phone port of a
phone splitter

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3. Two phone ports for connecting to telephones

4. Four Local Ethernet RJ-45 LAN ports for connecting the router to the local computers

5. Factory Default Reset push button

6. AC power adapter outlet

7. Wireless antenna

Each LAN port has two LEDs, one green and one amber. They indicate the port status as follows:

• On (Green) LAN port is linked to a 100Mbps device

• Blink (Green) Data is being transmitted or received at 100 Mbps

• On (Amber) LAN port is linked to a 10Mbps device

• Blink (Amber) Data is being transmitted or received at 10 Mbps

• Off No link is detected on this port

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What You Need Before You Begin

You need to prepare the following before you can set up your router:

• Active Internet service provided by an ADSL account.

• The Internet Service Provider (ISP) configuration information for your ADSL account.

• ASDL microfilters as explained below.

• Your computers set to DHCP.

Internet Configuration Requirements

Depending on how your ISP set up your Internet account, you need one or more of these
configuration parameters to connect your router to the Internet:

• Virtual Path Identifier (VPI)/Virtual Channel Indentifier (VCI) parameters

• Multiplexing Method

• Host and Domain Names

• ISP Login Name and Password

• ISP Domain Name Server (DNS) Addresses

• Fixed or Static IP Address

Your ISP should have provided you with all the information needed to connect to the Internet. If
you cannot locate this information, you can ask your ISP to provide it.

Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup

You have two methods available for setting up your ADSL modem wireless router with voice:

• Smart Wizard Setup: Use the Smart Wizard on the CD to assist you with setting up your
ADSL modem wireless router with voice.

— This option is the easiest. The Smart Wizard on the CD guides you through the setup

process, automating many of the steps, and verifying that necessary conditions exist and
that steps you perform have been successfully completed.

— This option requires a PC running Microsoft Windows 98SE or higher.

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• Manual Setup: Manually set up your ADSL modem wireless router with voice.
— This option is best if you are replacing an existing ADSL modem wireless router with

voice or are technically knowledgeable.
— Use this option if you are using a computer that does not run Microsoft Windows.
— The manual setup procedures are documented in this manual.

Use the setup option that best suites you.

Smart Wizard Setup

The Smart Wizard setup process should take about 20 minutes to complete.

1. Locate the ADSL settings information your Internet service provider gave you.

2. Insert the NETGEAR CD into a Windows PC.

The CD will automatically start and detect the language you are using on your PC.

Note: If the CD does not automatically start, browse the CD and double-click on

Autorun.

3. Accept the language option or change to a different language.

4. Click Next to proceed.

5. Click Setup to start the Smart Wizard installation assistant. Follow the instructions on the

screen.

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Manual Setup

Use the topics and procedures below to manually set up your ADSL modem wireless router with
voice.

Understanding ADSL Microfilters

ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to
the telephone lines which create noise in the telephone service. You must use ADSL microfilters to
filter out these signals before they reach your telephone.

Note: If you purchased the ADSL modem wireless router with v oice in a countr y where a

microfilter is not included, you must acquire one.

ADSL Microfilter with Built-In Splitter

ADSL

Phone

Figure 1-3

Line

Use the ADSL microfilter with built-in splitter to provide connectivity to the ADSL modem
wireless router with voice and telephone equipment connected to that router.

ADSL Microfilter

Phone

Figure 1-4

Each device directly connected to the phone line, such as a fax machine, answering machine, or
caller ID display will require an ADSL microfilter.

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