ADTRAN 3000 User Manual

Express 3000

Part Number 1203153L2

Document Number 61203153L2-20A

May 1999

1203153L2 Express 3000, Two Phone Ports 336012VUR01 Express 3000 Power Supply, 12 VDC Output

Trademarks

Expert ISDN is a trademark of ADTRAN, Inc. (patent #5,715,241). Express 3000 and Express Configuration Software are trademarks of ADTRAN, Inc.

Hayes is a registered trademark of Hayes Microcomputer Products, Inc. HyperTerminal is a registered trademark of Hilgraeve, Inc. MicroPhone Pro is a trademark of Software Ventures Corporation. Windows is a registered trademark and Windows NT is a trademark of Mi-

crosoft Corporation. The Express 3000 incorporates Synchronous Data Compression based on ei-

ther IBM or hi/fn proprietary intellectual property depending on the time of manufacture. The following trademarks and copyrights are applicable:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any document ation, advert ising material s, and other mater ials related to such distribution and us e acknowledge that the soft ware was developed by Carnegie Mellon University. The name of the University may not be used to endorse or promote products derived from this softw are without specific prior written permission. This software is provided “as is” and without any express or implied wa rra nt ies, including, without l imitat ion, t he implied warranties of merchantability and fitness for a particular purpose.

hi/fn 5993 Avenida Encinas Carlsbad, CA

Explorer Boulevard

P.O. Box 140000

Huntsville, AL 35814-4000

Phone: (256) 963-8000

Printed in USA.

ADTRAN Year 2000 (Y2K) Readiness Disclosure

ADTRAN has established a Year 2000 program to ensure that our products will correctly function in the new millennium. ADTRAN warrants that all products meet Year 2000 specifications regardless of model or revision. Information about ADTRAN's Year 2000 compliance program is available at the following:

Product Matrix

www.adtran.com/y2kfax.html

Lists Y2K plans and product certifications.

E-mail Faxback

Document Line Y2K Project

year2000@adtran.com (256) 963-8200

See also Product Matrix, above.

(256) 963-2200

Line

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons. These precautions are listed below.

1. Do not use this product near water (for example, near a bath tub, wash bowl, kitchen sin k or laundry tub, in a wet basement, or near a swimming pool).

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric sh ock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord or power supply indicated in the manual. Check local codes for any special disposal instructions.

SAVE THESE INSTRUCTIONS

iii

FCC regulations require that the following information be provided in this manual:

1. This equipment complies with Part 68 of the FCC rules. On the bottom of the equipment housing is a label that shows the FCC registration number and Ringer Equivalence Number (REN) for this equipment. If requested, provide this information to the telephone company.

2. If this equipment causes harm to the telephone network, the telephone company may temporarily discontinue service. If possible, advance notification is given; otherwise, notification is given as soon as possible. The telephone company will advise the customer of the right to file a complaint with the FCC.

3. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of this equipment; advance notification and the opportunity to maintain uninterrupted service is given.

4. If experiencing difficulty with this equipment, please contact ADTRAN for repair and warranty information. The telephone company may require this equipment to be disconnected from the network until the problem is corrected or it is certain the equipment is not malfunctioning.

5. This unit contains no user-serviceable parts.

6. An FCC-compliant telephone cord with a modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using an FCCcompatible modular jack, which is Part 68 compliant.

7. The following information may be required when applying to the local telephone company for leased line facilitie s.

Service

Type

Digital Facility

Interface Code

Service Ord er

Code

Network Jacks

ISDN 021S5 6.0F RJ-45

Federal Communications Commission Radio Frequency

Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to TV or radio reception, which can be determined by turning the equipment on and off. The user is encouraged to try to correct the interference by one or more of the following methods:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for

help.

Changes or modifications to this unit not expressly approved by ADTRAN will void the user’s auth ority to operate the equipment.

Canadian Emissions Requirements

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interferencecausing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.

Cet appareil nuerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Class B prescrites dans la norme sur le materiel brouilleur: “Appareils Numeriques,” NMB-003 edictee par le ministre des Communications.

Canadian Equipment Limitations

NOTICE:

The Canadian Industry and Science Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department of Communications does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunica tions company. The equipment must also be install ed us ing an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above con ditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications co mpany cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rura l areas.

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or an electrician, as appropriate.

The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all devices does not exceed 100.

WARRANTY:

ADTRAN warrants that items manufactured by ADTRAN and supplied under Buyer’s order shall be f ree from defects in materials and workmanship and will conform to applicable specifications and drawings. ADTRAN’s liability herein, whether based upon breach of warranty or contract or negligence in manufacture, shall be limited to replacement or repair at ADTRAN’s election of all such defective or nonconforming items, provided that this warranty shall apply only where Buyer has given ADTRAN written notice of such defects or nonconformity within five (5) years* after delivery by ADTRAN of such items to Buyer. ADTRAN shall have the right prior to return to inspect at Buyer’s plant any items claimed to be defective or nonconforming.

*Note:

The following items carry warranty period as shown.

1. Items not of ADTRAN manufacture will carry the remaining war-

ranty and related terms and conditions of the original manufacturer.

2. Encapsulated U-Repeater and Encapsulated DDS Repeater—two

years.

The foregoing constitutes the sole and exclusive remedy of the Buyer and exclusive liability of ADTRAN AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED OR IMPLIED OR STATUTORY AS TO MERCHANTABILITY, FITNESS FOR PURPOSE SOLD, DESCRIPTION, QUALITY, PRODUCTIVENESS OR ANY OTHER MATTER. Without limiting the foregoing, in no event shall ADTRAN be liable for the loss of use or profit or other collateral, special or consequential damages.

RETURNS:

Return authorization must be obtained from ADTRAN prior to return of any items, including those for repair. Buyer’s right to repair or replacement is governed by this Warranty. Issuance of credit for returned items shall be made at ADTRAN’s discretion upon Buyer’s request. All returns for credit accepted by ADTRAN are subject to a restocking fee.

SHIPPING:

The cost of shipping the equipment from Buyer’s facility back to ADTRAN shall be paid by the Buyer. The cost for return shipping of the equipment by surface carrier shall be paid by ADTRAN. ADTRAN will utilize other means of express shipment at the request of the Buyer. The cost of shipping shall be paid by the Buyer if express

vii

shipment is requested. In-warranty equipment returned for repair that is found not defective will carry a nominal charge to cover handling cost.

OUT OF WARRANTY:

The cost of out-of-warranty repairs including return shipment are subject to a charge as quoted by ADTRAN. The cost of the repair will be invoiced and the return of the item will be made using the most economical shipment means available. ADTRAN will use other means of express shipment at the request of the Buyer. In this case, the cost of shipping shall be paid by the Buyer.

ALTERATION TO EQUIPMENT PURCHASED:

Modification or alteration to purchased equipment by Buyer, other than that specifically authorized by this Agreement or by ADTRAN, shall VOID AND NULLIFY, in its entirety, all warranty conditions as set forth in Warranty paragraph.

ENGINEERING CHANGES:

ADTRAN reserves the right to make progress and design changes in standard pro duct items ordered wi thout prior approval or notification to Buyer and without incurring any obligations or liability to make the same changes in items previously manufactured.

DATA RIGHTS:

Rights to any intellectual property residing in the products or any data furnished hereunder are not granted except by specific written permission by an authorized representative of ADTRAN. Buyer shall have no right to copy or reproduce in whole or part any data furnished hereunder without the prior written consent of ADTRAN.

PATENT AND COPYRIGHT INDEMNITY:

ADTRAN warrants that the equipment and documentation furnished under this Agreement shall be free and clear of infringement of any patent or copyright covering the structure or composition of such articles or documentation. In the event of a claim, suit, or action against Buyer alleging such infringement, ADTRAN shall save Buyer and its affiliates, agents or customers harmless from liability as finall y det e rmined by a court of competent jurisdiction, for such infringement, provided that Buyer gives ADTRAN notice promptly of such claim, suit, or action, and shall have given ADTRAN full and exclusive control of the defense thereof, and that ADTRAN shall have sole right to settle or compromise such claim, suit, or action.

viii

In the event of a claim, suit or action against ADTRAN alleging infringement by the use of any such equipment or documentation, furnished under this Agreement, in combination with other articles or in carrying out any process covered by a patent owned or controlled by any other person, in which independent use of the equipment under this Agreement would not be an infringement. Buyer sha ll save ADTRAN harmless from liability, as finally determined by a court of competent jurisdiction, for such infringement, provided that ADTRAN shall have given Buyer full and exclusive control of the defense thereof, and that Buyer shall have the sole right to settle claim, suit or action.

Except as herein provided in this indemnity paragraph, neither Buyer nor ADTRAN makes any warranty to the other with respect to any claim, suit or action of any third party by way of infringement and neither party shall be responsible to the other for any loss, cost o r damages consequential or otherwise, that may be suffered by the other as a result of any such claim, suit or action .

Telephone Company Contacts for ISDN Service

Ameritech ISDN Repair Bell Atlantic South Bell South Cincinnati Bell Bell Atlantic North

Pac Bell Rochester Tel

Southwestern Bell US West

1-800-TEAMDATA 1-800-570-ISDN 1-800-247-2020 1-513-241-6900 1-800-GET-ISDN

1-800-430-ISDN (New England Area) 1-800-4PB-ISDN 1-716-777-1811 (Repair)

1-716-777-2000 (Order) 1-800-792-4736 1-800-223-7508 (Repair)

1-800-244-1111 (Order)

Affidavit Requirements for Connection to Digital Services

• An affidavit is required to be given to the telephone company

whenever digital terminal equipment without encoded analog content and billing protection is used to transmit digital signals containing encoded analog content which are intended for eventual conversion into voiceband analog signals and transmitted on the network.

• The affidavit shall affirm that either no encoded a nalog content or

billing information is being tran smitted or that the output of the device meets Part 68 encoded analog content or billing protection specifications.

• End user/customer will be responsible to file an affidavit with the

local exchange carrier when connecting unprotected Customer Premises Equipment (CPE) to 1.544 Mbps or subrate digital services.

• Until such time as subrate digital terminal equipment is registered

for voice applications, the affidavit requirement for subrate services is waived.

Affidavit for Connection of Customer Premises Equipment to

1.544 Mbps and/or Subrate Digital Services

For the work to be performed in the certified territory of _________________________________ (telco name)

State of __________________________ County of ________________________ I, _______________ __ ___ ___________ (name), _________________________________ (business address), _________________________________ (telephone number) being duly sworn, state: I have responsibility for the operation and maintenance of the termi-

nal equipment to be connected to 1.544 Mbps and/or ________ subrate digital services. The terminal equipment to be connected com p lies with Part 68 of the FCC rules except for the encoded analog content and billing protection specifications. With respect to encoded analog content and billing protection:

( ) I attest that all operations associated with the establishment, maintenance, and adjustment of the digital CPE with respect to analog content and encoded billing protection information continuously complies with Part 68 of the FCC Rules and Regulations.

( ) The digital CPE does not transmit digital signals containing encoded analog content or billing information which is intended to be decoded within the telecommunications network.

( ) The encoded analog content and billing protection is factory set and is not under the control of the customer.

I attest that the operator(s)/maintainer(s) of the digital CPE responsible for the establishment, maintenance, and adjustment of the encoded analog content and billing information has (have) been trained to perform these functions by successfully having completed one of the following (check appropriate blocks):

( ) A. A training course provided by the manufacturer/grantee of the equipment used to encode analog signals; or

( ) B. A training course provided by the customer or authorized representative, using training materials and instructions provided by the manufacturer/grantee of the equipment used to encode analog signals; or

( ) C. An independent training course (e.g., trade school or technical institution) recognized by the manufacturer/grantee of the equipment used to encode analog signals; or

( ) D. In lieu of the preceding training requirements, the operator( s)/ maintainer(s) is (are) under the control of a supervisor trained in accordance with _________ (circle one) above.

I agree to provide _________________ (telco' s name) wi th proper documentation to demonstrate compliance with the information as provided in the preceding paragraph, if so requested.

_______________ ___ _______________Signature _______________ ___ _______________Title _________________________________ Date Transcribed and sworn to before me This ________ day of ________, ________ _________________________________ Notary Public My commission expires: _________________________________

xii

Table of Contents

List of Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix

List of Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi

Chapter 1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

AO/DI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Express Configuration Software . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Analog Devices Supported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Express 3000 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Ordering a Basic Rate ISDN Line . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Express 3000 Shipping Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Additional Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Chapter 2 Setting Up the Express 3000 . . . . . . . . . . . . . . . . . . . .2-1

Windows Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Connecting the Hardware: Windows . . . . . . . . . . . . . . . . . . . . . .2-2

Installing the Express 3000: Windows 95/98 . . . . . . . . . . . . . . .2-3

Installing the Express Configuration Software: Windows . . . .2-4

Installing the Express 3000: Windows NT . . . . . . . . . . . . . . . . . .2-4

Macintosh Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

Connecting the Hardware: Macintosh . . . . . . . . . . . . . . . . . . . . .2-6

Installing the Express Configurati on Software: Macintosh . . .2-7

Express 3000 Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

Setting the DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

DIP Switch 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

DIP Switch 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

Using Supplemental Analog Devices . . . . . . . . . . . . . . . . . . . . . . .2-10

Connecting Supplemental Devices . . . . . . . . . . . . . . . . . . . . . . . . .2-10

Connecting Your Primary Telephone . . . . . . . . . . . . . . . . . . . . .2-11

61203153L2-20 Express 3000 User Manual xiii

Table of Contents

Shared Port for Analog Devices . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Chapter 3 Using the Express Configuration Program . . . . . . . 3-1

Before Using the Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Opening the Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Instructions for Windows 95, 98, and NT . . . . . . . . . . . . . . . . . . 3-2

Closing The Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Launching the Tray Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Instructions for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Opening the Tray Tool Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Toll Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Refresh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Enable/Disable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Capture COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

About Express Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Help on Express Configuration . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Factory Default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Restoring Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Using On-line Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Understanding Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

ISDN Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Internet Access Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Remote Access Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Using Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

ISDN Profile Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

General Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Switch Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Area Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Phone Numbers 1and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

SPIDs 1and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Disable SPID download . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

NI1 Conference Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

NI1 Transfer Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

NI1 Message Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Packet Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

xiv Express 3000 User Manual 61203153L2-20

Table of Contents

TX Window Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

RX Window Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Packet Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Packet DN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Packet TEI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Dial Prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Preview Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

User Profile Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

General Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

PPP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Enable Bandwidth on Demand . . . . . . . . . . . . . . . . . . . .3-12

Disable BACP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

DTR Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Flow Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

Data Call Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

Data Over Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Call Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Enable Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . .3-14

Protocols Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Enable AO/DI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Raise Threshold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Lower Threshold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Add Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Drop Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Available Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -15

TXINIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

TXFA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

TXADD01 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

TXDEQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

TANULL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

TCID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

Phone List Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

Allow only stored numbers . . . . . . . . . . . . . . . . . . . . . . .3-16

Stored Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

Enable Call Rejection List . . . . . . . . . . . . . . . . . . . . . . . . .3-16

Enable Anonymous Call Rejection . . . . . . . . . . . . . . . . . .3-17

Incoming Voice Call Rejection List . . . . . . . . . . . . . . . . .3-17

61203153L2-20 Express 3000 User Manual xv

Table of Contents

Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

V120 Lower Layer Compatibility . . . . . . . . . . . . . . . . . . 3-17

Connect Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Inactivity Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Remote Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Test Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Disable call waiting on POTS 1 and 2 . . . . . . . . . . . . . . . 3-18

Flash/Hook Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Preview Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Creating New Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Saving Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Modifying Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Copying Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Deleting Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Importing Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Exporting Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Reading Configuration Informa tion into the Current Profile 3-23

Using Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Diagnosing Local Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Displaying the Unit’s Current Status . . . . . . . . . . . . . . . . . . . 3-24

Displaying the Express 3000’s Caller ID Log Buffer . . . . . . 3-24

Retrieving Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Diagnosing Connection Problems . . . . . . . . . . . . . . . . . . . . . 3-25

Launching Terminal Programs . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Diagnosing Remote Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Testing a Remote Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Configuring a User Profile on a Remote Unit . . . . . . . . . . . . 3-25

Retrieving Current Settings from a Remote Unit . . . . . . . . . 3-25

Retrieving Status Buffer Information from a Remote Unit . 3-26

Customizing the ADTRAN Express Configuration program . . 3-26

Detecting the Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Automatically Detecting the Unit on Startup . . . . . . . . . . . . . . 3-27

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27

Using Terminal Software for Diagnostics . . . . . . . . . . . . . . . . . 3-27

Using the Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

Automatically Running the Wizard on Startup . . . . . . . . . . . . 3-30

Locating Information About the Program. . . . . . . . . . . . . . . . . . . 3-30

xvi Express 3000 User Manual 61203153L2-20

Table of Contents

Chapter 4 Using VT-100 Terminal Emulation . . . . . . . . . . . . . .4-1

Accessing Terminal Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Exiting the Terminal Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Placing the Unit Back On-line . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Displaying the Status Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Status Buffer Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Chapter 5 Optional Calling Features . . . . . . . . . . . . . . . . . . . . . .5-1

Call Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Call Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Call Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Call Reject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Call Rejection List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Anonymous Call Rejection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Controlling Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

Message Waiting Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

POTS Ports Distinctive Rings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

Chapter 6 Upgrading Software . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Upgrading Files Using the Express Configuration Program . . . .6-1

Upgrading Software Using HyperTerminal . . . . . . . . . . . . . . . . . .6-3

Chapter 7 Installing an Analog Modem . . . . . . . . . . . . . . . . . . .7-1

External Analog Modem Application. . . . . . . . . . . . . . . . . . . . . . . .7-1

Connecting an External Analog Modem . . . . . . . . . . . . . . . . . . .7-3

Configuring the External Analog Modem . . . . . . . . . . . . . . . . . .7-4

Setting the Carrier Detect Signal . . . . . . . . . . . . . . . . . . . . . . . . . .7-4

Controlling an External Analog Modem . . . . . . . . . . . . . . . . . . . . .7-5

Controlling the Modem via Terminal Emulation . . . . . . . . . . . .7-5

Internal Analog Modem Application . . . . . . . . . . . . . . . . . . . . . . . .7-6

Connecting an Internal Analog Modem . . . . . . . . . . . . . . . . . . .7-7

Chapter 8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Troubleshooting Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

61203153L2-20 Express 3000 User Manual xvii

Table of Contents

Appendix A AT Commands and S-Registers . . . . . . . . . . . . . .A-1

Appendix B Status Buffer Messages . . . . . . . . . . . . . . . . . . . . . .B-1

Appendix C Loop Status Messages . . . . . . . . . . . . . . . . . . . . . . .C-1

Appendix D Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . D-1

Appendix E Acronyms and Abbreviations . . . . . . . . . . . . . . . .E-1

Appendix F Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Index-1

xviii Express 3000 User Manual 61203153L2-20

List of Figures

Figure 1-1. Express 3000 Contents. . . . . . . . . . . . . . . . . . . . . . . . . .1-5

Figure 2-1. Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

Figure 2-2. Express 3000 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . .2-8

Figure 2-3. DIP Switch Locations on Rear Panel . . . . . . . . . . . . . .2-9

Figure 2-4. Possible Hardware Configuration . . . . . . . . . . . . . . .2-10

Figure 2-5. POTS Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

Figure 3-1. ADTRAN Express Configuration GUI . . . . . . . . . . . .3-2

Figure 3-2. Tray Tool Icon in the Taskbar. . . . . . . . . . . . . . . . . . . .3-3

Figure 3-3. ISDN Profile Setup Window. . . . . . . . . . . . . . . . . . . . .3-8

Figure 3-4. User Profile Setup Window . . . . . . . . . . . . . . . . . . . .3-11

Figure 3-5. Diagnostics Window . . . . . . . . . . . . . . . . . . . . . . . . . .3-24

Figure 3-6. Preferences Window . . . . . . . . . . . . . . . . . . . . . . . . . .3-26

Figure 3-7. ADTRAN Express Configuration Wizard . . . . . . . .3-28

Figure 3-8. Window for Entering ISDN Phone Numbers . . . . .3-29

Figure 3-9. Window for Entering SPID Numbers . . . . . . . . . . . .3-29

Figure 4-1. VT 100 Terminal Configuration Menu . . . . . . . . . . . .4-2

Figure 4-2. VT 100 Terminal Status Buffer Menu . . . . . . . . . . . . .4-3

Figure 7-1. External Analog Modem Application . . . . . . . . . . . . .7-2

Figure 7-2. Internal Analog Modem Connections. . . . . . . . . . . . .7-7

Figure D-1. EIA-232 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1

Figure D-2. Modem Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2

Figure D-3. RJ-11 POTS Port Interface . . . . . . . . . . . . . . . . . . . . . . D-3

Figure D-4. RJ-45 ISDN Line Interface . . . . . . . . . . . . . . . . . . . . . . D-3

Figure D-5. Express 3000 Power Supply . . . . . . . . . . . . . . . . . . . . D-3

61203153L2-20 Express 3000 User Manual xix

List of Figures and Tables

xx Express 3000 User Manual 61203153L2-20

List of Tables

Table 1-1. Customer-provided Requirements . . . . . . . . . . . . . . .1-3

Table 2-1. Express 3000 LED Descriptions . . . . . . . . . . . . . . . . . .2-8

Table 3-1. ADTRAN Express Configuration Program Options.3-1

Table 4-1. Menu Hot Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Table D-1. EIA-232 Interface Pinout. . . . . . . . . . . . . . . . . . . . . . . D-1

Table D-2. Modem Interface Pinout . . . . . . . . . . . . . . . . . . . . . . . D-2

61203153L2-20 Express 3000 User Manual xxi

List of Tables

xxii Express 3000 User Manual 61203153L2-20

Chapter 1

The ADTRAN Express 3000™ is a stand-alone ISDN modem that is ideal for remote access and Internet connectivity. The Express 3000 transmits data at speeds up to 230.4 kbps when using hi/fn compression and up to 512 kbps when using Microsoft compression. The Express 3000 includes ISDN terminal adapter and network termination functionality, eliminating the need for an external NT-1 device. The unique modem port on the rear of the Express 3000 allows an analog modem and the Express 3000 to operate from the same computer serial port on a PC or Macintosh.

Overview

AO/DI

The Express 3000’s Always On/Dynamic ISDN (AO/DI) technology allows a virtual connection to a corporate network or to the Internet while conserving costs. AO/DI allows data transmission over the low bandwidth D channel using the X.25 packet network. As demand for greater bandwidth is presented to the Express 3000, B channels are added to accommodate the increased data flow. As deman d for bandwidth decreases, B channels are automatically disconnected to conserve bandwidth and the cost associated with using a B channel. To use this service, your Internet Service Provide (ISP) or remote access provider must support AO/DI.

EXPRESS CONFIGURATION SOFTWARE

ADTRAN’s Express Configuration software, included with the Express 3 000, makes connecting to ISDN and configuring the Express 3000 easy. This software includes on-line help to assist you in quickly and easily setting up your system (see also on page 3-5). Expert ISDN, part of the Express Configuration software, contains sophisticated patented algorithm s tha t automatically detect the telephone company parameters such as Switch Type and

61203153L2-20 Express 3000 User Manual 1-1

Using On-line Help

Chapter 1. Overview

Service Profile Indentifier (SPID) numbers. In areas where the telephone company supports SPID download, this information automatically downloads to the modem, and the Express 3000 becomes plugand-play with the ISDN line.

ANALOG DEVICES SUPPORTED

The Express 3000 supports up to two analog devices such as telephone, FAX machine, or analog modem in addition to the computer connection for data transmissions. When transmitting data at maximum throughput over both B channels using Multilink PPP, the Express 3000 modem automatically detects calls on the analog ports. Upon detection, the Express 3000 modem adjusts the speed of the data call to 64 kbps using one B channel and accepts the analog/voice call on the other B channel. After completing the analog/voice call, the Express 3 000 modem automatically resumes data transfer over both Bchannels.

REMOTE ACCESS

Remote access gives Management Information Systems (MIS) managers the flexibility of adjusting the configuration of remote units over the ISDN line.

EXPRESS 3000 FEATURES

The Express 3000 provides the following features:

• Data rates up to 230.4 kbps—more than s ix times faster than a V.34 analog modem

• Simple setup with the ADTRAN Express Configuration Software™

• Automatic SPID and Switch Type detection using ADTRAN Expert ISDN (covered under patent number 5,715,241), or Auto SPID download, where available

•LZS

• Support for Always On Dynamic ISDN ( AO/DI) technology

1-2 Express 3000 User Manual 61203153L2-20

technology from hi/fn™ for up to 4 to 1 compression

Chapter 1. Overview

• Remote configuration

•Windows

Plug and Play compatibility

• Connections for two analog devices

• External analog modem support—no additional COM port re-

quired (patent number 5,708,663)

• Custom calling features such as Caller ID and Call Waiting

SYSTEM REQUIREMENTS

Table 1-1 shows Express 3000.

Requirement PC Macintosh

customer-provided

requirements for using the

Table 1-1. Customer-provided Requirements

Computer

Operating system

Compact-disk drive Free disk space Modem cable 16550 UART high-

speed serial port EIA-232 serial cable

One Basic Rate ISDN Line

Single-ISDN phone number and point-to-point lines are not recommended for use with the Express 3000.

386 or higher Power Mac or

68020 processor

Windows 95/98 Wind ows NT 4.0 or greater

Required Required

1.5 MB 2 MB Serial High speed Required for data speed of 230.4 kbps.

Connector on one end is DB-25, the connector on other end matches the CO M port on your computer.

Includes two ISDN phone numbers; sometimes referred to as local directory numbers (see also

Ordering a Basic Rate ISDN Line

7.0 or greater

on page 1-4).

61203153L2-20 Express 3000 User Manual 1-3

Chapter 1. Overview

ORDERING A BASIC RATE ISDN LINE

Request EZ-ISDN 1 (Capability Package U) when ordering your ISDN line from the telephone company. The telecommuni c ations industry recommends EZ-ISDN 1 for most home office/small business applications. If EZ-ISDN is not available from your service provider, order Generic Data S. AO/DI requires X.25 packet service; request a dedicated packet number and a fixed Terminal Endpoint Identifier (TEI) of 0x21.

For more information on ordering your ISDN line, see the ADTRAN document available on the ADTRAN home page at by calling ADTRAN (see inside back cover). You can also contac t the telephone company for alternative line configurations.

Ordering ISDN Service User Guide,

http://www.adtran.com

part number 60000.015- 8,

EXPRESS 3000 SHIPPING CONTENTS

The Express 3000 is packaged with the following contents (see also Figure 1-1 on page 1-5).

• RJ-45 to RJ-11 ISDN cable

• AC power supply

• Express 3000

• Quick Start Guide

•CD-ROM

press Configuration software for Windows 95/98, Windows NT, and Macintosh.)

(Contains Express 3000 User Manual and ADTRAN Ex-

Due to the number of differing COM ports, customers must provide the serial cable that connects the Express 3000 t o their computer (see also Table 1-1 on page 1-3).

ADDITIONAL DOCUMENTATION

See the ADTRAN web site ( technical notes, documents, and scripts. This documentation provides

1-4 Express 3000 User Manual 61203153L2-20

http://www.adtran.com

) for additional

Chapter 1. Overview

information on how to use ADTRAN products in specific applications on PC and Macin t osh platforms.

ISDN Cable

RJ-45 RJ-11

Figure 1-1. Express 3000 Contents

AC Power Supply

Express 3000

WINDOWS 95 AND WINDOWS NT INSTALLATION INSTRUCTIONS

Quick Start Guide

CD-ROMExpress 3000

61203153L2-20 Express 3000 User Manual 1-5

Chapter 1. Overview

1-6 Express 3000 User Manual 61203153L2-20

Chapter 2

This chapter tells you how to connect the Express 3000 to a computer, how to install the Express 3000 into your system, and how to install the Express Configuration software. For most instances, once you have completed these three steps, the Express 3000 is ready to use. (However, if you want to reconfigure your unit, see Chapter 3, Chapter 4, or Appendix A.) This chapter also provides a physical description of the Express 3000 and discusses using and connecting supplemental analog devices.

For specific operating system installatio n procedures, see the following sections:

Windows

Connecting the Hardware: Windows

•

Installing the Express 3000: Windows 95/98

•

Installing the Express Configuration Software: Windows

•

Installing the Express 3000: Windows NT

•

Macintosh

Setting Up the Express 3000

on page 2-2

on page 2-3

on page 2-4

Connecting the Hardware: Macintosh

•

Installing the Express Configuration Software: Macintosh

• page 2-7.

61203153L2-20 Express 3000 User Manual 2-1

on page 2-6

Chapter 2. Setting Up the Express 3000

WINDOWS INSTALLATION PROCEDURE

The following Step/Action tables provide step-by-step instructions for installing the Express 3000. However, the basic installation procedure is as follows:

1. Connect and power up the hardware (see page 2-2).

2. Install the Express 3000 into the operating system (see page 2-3).

3. Install the Express Configuration software (see page 2-4).

Connecting the Hardware: Windows

As the first step in getting your Express 3000 up and running, install the hardware. To ensure success, closely follow the instructions below—particularly those relating to installing the cables.

Windows Instructions for Connecting the Hardware

Step Action

1 Connect the Express 3000 to the PC:

With the computer’s power off and using an appropriate serial cable (this serial cable is not provided—see Table 1-1 on page 1-3), connect the EIA-232 port on the Express 3000 to an available COM port on the computer.

2 Power on the Express 3000:

Plug the Express 3000 power supply cord into the port on the unit labeled The Express 3000 is now powered on.

3 Connect the Express 3000 to the ISDN line:

Plug the large (RJ-45) end of the provided ISDN cable into the jack on the rear of the Express 3000 labeled small (RJ-11) end of the same ISDN cable into the ISDN telephone wall jack.

4 Power on the compu ter. 5 Insert the provided Express 3000 CD-ROM into the

CD-ROM drive.

2-2 Express 3000 User Manual 61203153L2-20

. Plug the other end into an electrical outlet.

PWR

ISDN

; plug the

+ 116 hidden pages