ADTRAN 3000 User Manual

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Express 3000

Part Number 1203153L2

Document Number 61203153L2-20A

May 1999

1203153L2 Express 3000, Two Phone Ports 336012VUR01 Express 3000 Power Supply, 12 VDC Output

Trademarks

Expert ISDN is a trademark of ADTRAN, Inc. (patent #5,715,241). Express 3000 and Express Configuration Software are trademarks of ADTRAN, Inc.

Hayes is a registered trademark of Hayes Microcomputer Products, Inc. HyperTerminal is a registered trademark of Hilgraeve, Inc. MicroPhone Pro is a trademark of Software Ventures Corporation. Windows is a registered trademark and Windows NT is a trademark of Mi-

crosoft Corporation. The Express 3000 incorporates Synchronous Data Compression based on ei-

ther IBM or hi/fn proprietary intellectual property depending on the time of manufacture. The following trademarks and copyrights are applicable:

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any document ation, advert ising material s, and other mater ials related to such distribution and us e acknowledge that the soft ware was developed by Carnegie Mellon University. The name of the University may not be used to endorse or promote products derived from this softw are without specific prior written permission. This software is provided “as is” and without any express or implied wa rra nt ies, including, without l imitat ion, t he implied warranties of merchantability and fitness for a particular purpose.

hi/fn 5993 Avenida Encinas Carlsbad, CA

Explorer Boulevard

P.O. Box 140000

Huntsville, AL 35814-4000

Phone: (256) 963-8000

Printed in USA.

ADTRAN Year 2000 (Y2K) Readiness Disclosure

ADTRAN has established a Year 2000 program to ensure that our products will correctly function in the new millennium. ADTRAN warrants that all products meet Year 2000 specifications regardless of model or revision. Information about ADTRAN's Year 2000 compliance program is available at the following:

Product Matrix

www.adtran.com/y2kfax.html

Lists Y2K plans and product certifications.

E-mail Faxback

Document Line Y2K Project

year2000@adtran.com (256) 963-8200

See also Product Matrix, above.

(256) 963-2200

Line

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons. These precautions are listed below.

1. Do not use this product near water (for example, near a bath tub, wash bowl, kitchen sin k or laundry tub, in a wet basement, or near a swimming pool).

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric sh ock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord or power supply indicated in the manual. Check local codes for any special disposal instructions.

SAVE THESE INSTRUCTIONS

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FCC regulations require that the following information be provided in this manual:

1. This equipment complies with Part 68 of the FCC rules. On the bottom of the equipment housing is a label that shows the FCC registration number and Ringer Equivalence Number (REN) for this equipment. If requested, provide this information to the telephone company.

2. If this equipment causes harm to the telephone network, the telephone company may temporarily discontinue service. If possible, advance notification is given; otherwise, notification is given as soon as possible. The telephone company will advise the customer of the right to file a complaint with the FCC.

3. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of this equipment; advance notification and the opportunity to maintain uninterrupted service is given.

4. If experiencing difficulty with this equipment, please contact ADTRAN for repair and warranty information. The telephone company may require this equipment to be disconnected from the network until the problem is corrected or it is certain the equipment is not malfunctioning.

5. This unit contains no user-serviceable parts.

6. An FCC-compliant telephone cord with a modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using an FCCcompatible modular jack, which is Part 68 compliant.

7. The following information may be required when applying to the local telephone company for leased line facilitie s.

Service

Type

Digital Facility

Interface Code

Service Ord er

Code

Network Jacks

ISDN 021S5 6.0F RJ-45

Federal Communications Commission Radio Frequency

Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to TV or radio reception, which can be determined by turning the equipment on and off. The user is encouraged to try to correct the interference by one or more of the following methods:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for

help.

Changes or modifications to this unit not expressly approved by ADTRAN will void the user’s auth ority to operate the equipment.

Canadian Emissions Requirements

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interferencecausing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.

Cet appareil nuerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Class B prescrites dans la norme sur le materiel brouilleur: “Appareils Numeriques,” NMB-003 edictee par le ministre des Communications.

Canadian Equipment Limitations

NOTICE:

The Canadian Industry and Science Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department of Communications does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunica tions company. The equipment must also be install ed us ing an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above con ditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications co mpany cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rura l areas.

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or an electrician, as appropriate.

The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all devices does not exceed 100.

WARRANTY:

ADTRAN warrants that items manufactured by ADTRAN and supplied under Buyer’s order shall be f ree from defects in materials and workmanship and will conform to applicable specifications and drawings. ADTRAN’s liability herein, whether based upon breach of warranty or contract or negligence in manufacture, shall be limited to replacement or repair at ADTRAN’s election of all such defective or nonconforming items, provided that this warranty shall apply only where Buyer has given ADTRAN written notice of such defects or nonconformity within five (5) years* after delivery by ADTRAN of such items to Buyer. ADTRAN shall have the right prior to return to inspect at Buyer’s plant any items claimed to be defective or nonconforming.

*Note:

The following items carry warranty period as shown.

1. Items not of ADTRAN manufacture will carry the remaining war-

ranty and related terms and conditions of the original manufacturer.

2. Encapsulated U-Repeater and Encapsulated DDS Repeater—two

years.

The foregoing constitutes the sole and exclusive remedy of the Buyer and exclusive liability of ADTRAN AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED OR IMPLIED OR STATUTORY AS TO MERCHANTABILITY, FITNESS FOR PURPOSE SOLD, DESCRIPTION, QUALITY, PRODUCTIVENESS OR ANY OTHER MATTER. Without limiting the foregoing, in no event shall ADTRAN be liable for the loss of use or profit or other collateral, special or consequential damages.

RETURNS:

Return authorization must be obtained from ADTRAN prior to return of any items, including those for repair. Buyer’s right to repair or replacement is governed by this Warranty. Issuance of credit for returned items shall be made at ADTRAN’s discretion upon Buyer’s request. All returns for credit accepted by ADTRAN are subject to a restocking fee.

SHIPPING:

The cost of shipping the equipment from Buyer’s facility back to ADTRAN shall be paid by the Buyer. The cost for return shipping of the equipment by surface carrier shall be paid by ADTRAN. ADTRAN will utilize other means of express shipment at the request of the Buyer. The cost of shipping shall be paid by the Buyer if express

vii

shipment is requested. In-warranty equipment returned for repair that is found not defective will carry a nominal charge to cover handling cost.

OUT OF WARRANTY:

The cost of out-of-warranty repairs including return shipment are subject to a charge as quoted by ADTRAN. The cost of the repair will be invoiced and the return of the item will be made using the most economical shipment means available. ADTRAN will use other means of express shipment at the request of the Buyer. In this case, the cost of shipping shall be paid by the Buyer.

ALTERATION TO EQUIPMENT PURCHASED:

Modification or alteration to purchased equipment by Buyer, other than that specifically authorized by this Agreement or by ADTRAN, shall VOID AND NULLIFY, in its entirety, all warranty conditions as set forth in Warranty paragraph.

ENGINEERING CHANGES:

ADTRAN reserves the right to make progress and design changes in standard pro duct items ordered wi thout prior approval or notification to Buyer and without incurring any obligations or liability to make the same changes in items previously manufactured.

DATA RIGHTS:

Rights to any intellectual property residing in the products or any data furnished hereunder are not granted except by specific written permission by an authorized representative of ADTRAN. Buyer shall have no right to copy or reproduce in whole or part any data furnished hereunder without the prior written consent of ADTRAN.

PATENT AND COPYRIGHT INDEMNITY:

ADTRAN warrants that the equipment and documentation furnished under this Agreement shall be free and clear of infringement of any patent or copyright covering the structure or composition of such articles or documentation. In the event of a claim, suit, or action against Buyer alleging such infringement, ADTRAN shall save Buyer and its affiliates, agents or customers harmless from liability as finall y det e rmined by a court of competent jurisdiction, for such infringement, provided that Buyer gives ADTRAN notice promptly of such claim, suit, or action, and shall have given ADTRAN full and exclusive control of the defense thereof, and that ADTRAN shall have sole right to settle or compromise such claim, suit, or action.

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In the event of a claim, suit or action against ADTRAN alleging infringement by the use of any such equipment or documentation, furnished under this Agreement, in combination with other articles or in carrying out any process covered by a patent owned or controlled by any other person, in which independent use of the equipment under this Agreement would not be an infringement. Buyer sha ll save ADTRAN harmless from liability, as finally determined by a court of competent jurisdiction, for such infringement, provided that ADTRAN shall have given Buyer full and exclusive control of the defense thereof, and that Buyer shall have the sole right to settle claim, suit or action.

Except as herein provided in this indemnity paragraph, neither Buyer nor ADTRAN makes any warranty to the other with respect to any claim, suit or action of any third party by way of infringement and neither party shall be responsible to the other for any loss, cost o r damages consequential or otherwise, that may be suffered by the other as a result of any such claim, suit or action .

Telephone Company Contacts for ISDN Service

Ameritech ISDN Repair Bell Atlantic South Bell South Cincinnati Bell Bell Atlantic North

Pac Bell Rochester Tel

Southwestern Bell US West

1-800-TEAMDATA 1-800-570-ISDN 1-800-247-2020 1-513-241-6900 1-800-GET-ISDN

1-800-430-ISDN (New England Area) 1-800-4PB-ISDN 1-716-777-1811 (Repair)

1-716-777-2000 (Order) 1-800-792-4736 1-800-223-7508 (Repair)

1-800-244-1111 (Order)

Affidavit Requirements for Connection to Digital Services

• An affidavit is required to be given to the telephone company

whenever digital terminal equipment without encoded analog content and billing protection is used to transmit digital signals containing encoded analog content which are intended for eventual conversion into voiceband analog signals and transmitted on the network.

• The affidavit shall affirm that either no encoded a nalog content or

billing information is being tran smitted or that the output of the device meets Part 68 encoded analog content or billing protection specifications.

• End user/customer will be responsible to file an affidavit with the

local exchange carrier when connecting unprotected Customer Premises Equipment (CPE) to 1.544 Mbps or subrate digital services.

• Until such time as subrate digital terminal equipment is registered

for voice applications, the affidavit requirement for subrate services is waived.

Affidavit for Connection of Customer Premises Equipment to

1.544 Mbps and/or Subrate Digital Services

For the work to be performed in the certified territory of _________________________________ (telco name)

State of __________________________ County of ________________________ I, _______________ __ ___ ___________ (name), _________________________________ (business address), _________________________________ (telephone number) being duly sworn, state: I have responsibility for the operation and maintenance of the termi-

nal equipment to be connected to 1.544 Mbps and/or ________ subrate digital services. The terminal equipment to be connected com p lies with Part 68 of the FCC rules except for the encoded analog content and billing protection specifications. With respect to encoded analog content and billing protection:

( ) I attest that all operations associated with the establishment, maintenance, and adjustment of the digital CPE with respect to analog content and encoded billing protection information continuously complies with Part 68 of the FCC Rules and Regulations.

( ) The digital CPE does not transmit digital signals containing encoded analog content or billing information which is intended to be decoded within the telecommunications network.

( ) The encoded analog content and billing protection is factory set and is not under the control of the customer.

I attest that the operator(s)/maintainer(s) of the digital CPE responsible for the establishment, maintenance, and adjustment of the encoded analog content and billing information has (have) been trained to perform these functions by successfully having completed one of the following (check appropriate blocks):

( ) A. A training course provided by the manufacturer/grantee of the equipment used to encode analog signals; or

( ) B. A training course provided by the customer or authorized representative, using training materials and instructions provided by the manufacturer/grantee of the equipment used to encode analog signals; or

( ) C. An independent training course (e.g., trade school or technical institution) recognized by the manufacturer/grantee of the equipment used to encode analog signals; or

( ) D. In lieu of the preceding training requirements, the operator( s)/ maintainer(s) is (are) under the control of a supervisor trained in accordance with _________ (circle one) above.

I agree to provide _________________ (telco' s name) wi th proper documentation to demonstrate compliance with the information as provided in the preceding paragraph, if so requested.

_______________ ___ _______________Signature _______________ ___ _______________Title _________________________________ Date Transcribed and sworn to before me This ________ day of ________, ________ _________________________________ Notary Public My commission expires: _________________________________

xii

Table of Contents

List of Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix

List of Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi

Chapter 1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

AO/DI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Express Configuration Software . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Analog Devices Supported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Express 3000 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Ordering a Basic Rate ISDN Line . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Express 3000 Shipping Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Additional Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Chapter 2 Setting Up the Express 3000 . . . . . . . . . . . . . . . . . . . .2-1

Windows Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Connecting the Hardware: Windows . . . . . . . . . . . . . . . . . . . . . .2-2

Installing the Express 3000: Windows 95/98 . . . . . . . . . . . . . . .2-3

Installing the Express Configuration Software: Windows . . . .2-4

Installing the Express 3000: Windows NT . . . . . . . . . . . . . . . . . .2-4

Macintosh Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

Connecting the Hardware: Macintosh . . . . . . . . . . . . . . . . . . . . .2-6

Installing the Express Configurati on Software: Macintosh . . .2-7

Express 3000 Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

Setting the DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

DIP Switch 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

DIP Switch 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

Using Supplemental Analog Devices . . . . . . . . . . . . . . . . . . . . . . .2-10

Connecting Supplemental Devices . . . . . . . . . . . . . . . . . . . . . . . . .2-10

Connecting Your Primary Telephone . . . . . . . . . . . . . . . . . . . . .2-11

61203153L2-20 Express 3000 User Manual xiii

Table of Contents

Shared Port for Analog Devices . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Chapter 3 Using the Express Configuration Program . . . . . . . 3-1

Before Using the Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Opening the Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Instructions for Windows 95, 98, and NT . . . . . . . . . . . . . . . . . . 3-2

Closing The Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Launching the Tray Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Instructions for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Opening the Tray Tool Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Toll Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Refresh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Enable/Disable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Capture COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

About Express Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Help on Express Configuration . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Factory Default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Restoring Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Using On-line Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Understanding Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

ISDN Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Internet Access Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Remote Access Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Using Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

ISDN Profile Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

General Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Switch Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Area Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Phone Numbers 1and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

SPIDs 1and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Disable SPID download . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

NI1 Conference Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

NI1 Transfer Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

NI1 Message Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Packet Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

xiv Express 3000 User Manual 61203153L2-20

Table of Contents

TX Window Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

RX Window Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Packet Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Packet DN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Packet TEI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Dial Prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Preview Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

User Profile Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

General Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

PPP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Enable Bandwidth on Demand . . . . . . . . . . . . . . . . . . . .3-12

Disable BACP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

DTR Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Flow Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

Data Call Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

Data Over Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Call Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Enable Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . .3-14

Protocols Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Enable AO/DI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Raise Threshold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Lower Threshold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Add Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Drop Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Available Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -15

TXINIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

TXFA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

TXADD01 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

TXDEQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

TANULL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

TCID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

Phone List Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

Allow only stored numbers . . . . . . . . . . . . . . . . . . . . . . .3-16

Stored Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

Enable Call Rejection List . . . . . . . . . . . . . . . . . . . . . . . . .3-16

Enable Anonymous Call Rejection . . . . . . . . . . . . . . . . . .3-17

Incoming Voice Call Rejection List . . . . . . . . . . . . . . . . .3-17

61203153L2-20 Express 3000 User Manual xv

Table of Contents

Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

V120 Lower Layer Compatibility . . . . . . . . . . . . . . . . . . 3-17

Connect Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Inactivity Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Remote Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Test Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Disable call waiting on POTS 1 and 2 . . . . . . . . . . . . . . . 3-18

Flash/Hook Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Preview Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Creating New Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Saving Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Modifying Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Copying Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Deleting Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Importing Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Exporting Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Reading Configuration Informa tion into the Current Profile 3-23

Using Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Diagnosing Local Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Displaying the Unit’s Current Status . . . . . . . . . . . . . . . . . . . 3-24

Displaying the Express 3000’s Caller ID Log Buffer . . . . . . 3-24

Retrieving Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Diagnosing Connection Problems . . . . . . . . . . . . . . . . . . . . . 3-25

Launching Terminal Programs . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Diagnosing Remote Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Testing a Remote Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Configuring a User Profile on a Remote Unit . . . . . . . . . . . . 3-25

Retrieving Current Settings from a Remote Unit . . . . . . . . . 3-25

Retrieving Status Buffer Information from a Remote Unit . 3-26

Customizing the ADTRAN Express Configuration program . . 3-26

Detecting the Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Automatically Detecting the Unit on Startup . . . . . . . . . . . . . . 3-27

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27

Using Terminal Software for Diagnostics . . . . . . . . . . . . . . . . . 3-27

Using the Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

Automatically Running the Wizard on Startup . . . . . . . . . . . . 3-30

Locating Information About the Program. . . . . . . . . . . . . . . . . . . 3-30

xvi Express 3000 User Manual 61203153L2-20

Table of Contents

Chapter 4 Using VT-100 Terminal Emulation . . . . . . . . . . . . . .4-1

Accessing Terminal Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Exiting the Terminal Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Placing the Unit Back On-line . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Displaying the Status Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Status Buffer Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Chapter 5 Optional Calling Features . . . . . . . . . . . . . . . . . . . . . .5-1

Call Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Call Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Call Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Call Reject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Call Rejection List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Anonymous Call Rejection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Controlling Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

Message Waiting Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

POTS Ports Distinctive Rings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

Chapter 6 Upgrading Software . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Upgrading Files Using the Express Configuration Program . . . .6-1

Upgrading Software Using HyperTerminal . . . . . . . . . . . . . . . . . .6-3

Chapter 7 Installing an Analog Modem . . . . . . . . . . . . . . . . . . .7-1

External Analog Modem Application. . . . . . . . . . . . . . . . . . . . . . . .7-1

Connecting an External Analog Modem . . . . . . . . . . . . . . . . . . .7-3

Configuring the External Analog Modem . . . . . . . . . . . . . . . . . .7-4

Setting the Carrier Detect Signal . . . . . . . . . . . . . . . . . . . . . . . . . .7-4

Controlling an External Analog Modem . . . . . . . . . . . . . . . . . . . . .7-5

Controlling the Modem via Terminal Emulation . . . . . . . . . . . .7-5

Internal Analog Modem Application . . . . . . . . . . . . . . . . . . . . . . . .7-6

Connecting an Internal Analog Modem . . . . . . . . . . . . . . . . . . .7-7

Chapter 8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Troubleshooting Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

61203153L2-20 Express 3000 User Manual xvii

Table of Contents

Appendix A AT Commands and S-Registers . . . . . . . . . . . . . .A-1

Appendix B Status Buffer Messages . . . . . . . . . . . . . . . . . . . . . .B-1

Appendix C Loop Status Messages . . . . . . . . . . . . . . . . . . . . . . .C-1

Appendix D Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . D-1

Appendix E Acronyms and Abbreviations . . . . . . . . . . . . . . . .E-1

Appendix F Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Index-1

xviii Express 3000 User Manual 61203153L2-20

List of Figures

Figure 1-1. Express 3000 Contents. . . . . . . . . . . . . . . . . . . . . . . . . .1-5

Figure 2-1. Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

Figure 2-2. Express 3000 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . .2-8

Figure 2-3. DIP Switch Locations on Rear Panel . . . . . . . . . . . . . .2-9

Figure 2-4. Possible Hardware Configuration . . . . . . . . . . . . . . .2-10

Figure 2-5. POTS Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

Figure 3-1. ADTRAN Express Configuration GUI . . . . . . . . . . . .3-2

Figure 3-2. Tray Tool Icon in the Taskbar. . . . . . . . . . . . . . . . . . . .3-3

Figure 3-3. ISDN Profile Setup Window. . . . . . . . . . . . . . . . . . . . .3-8

Figure 3-4. User Profile Setup Window . . . . . . . . . . . . . . . . . . . .3-11

Figure 3-5. Diagnostics Window . . . . . . . . . . . . . . . . . . . . . . . . . .3-24

Figure 3-6. Preferences Window . . . . . . . . . . . . . . . . . . . . . . . . . .3-26

Figure 3-7. ADTRAN Express Configuration Wizard . . . . . . . .3-28

Figure 3-8. Window for Entering ISDN Phone Numbers . . . . .3-29

Figure 3-9. Window for Entering SPID Numbers . . . . . . . . . . . .3-29

Figure 4-1. VT 100 Terminal Configuration Menu . . . . . . . . . . . .4-2

Figure 4-2. VT 100 Terminal Status Buffer Menu . . . . . . . . . . . . .4-3

Figure 7-1. External Analog Modem Application . . . . . . . . . . . . .7-2

Figure 7-2. Internal Analog Modem Connections. . . . . . . . . . . . .7-7

Figure D-1. EIA-232 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1

Figure D-2. Modem Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2

Figure D-3. RJ-11 POTS Port Interface . . . . . . . . . . . . . . . . . . . . . . D-3

Figure D-4. RJ-45 ISDN Line Interface . . . . . . . . . . . . . . . . . . . . . . D-3

Figure D-5. Express 3000 Power Supply . . . . . . . . . . . . . . . . . . . . D-3

61203153L2-20 Express 3000 User Manual xix

List of Figures and Tables

xx Express 3000 User Manual 61203153L2-20

List of Tables

Table 1-1. Customer-provided Requirements . . . . . . . . . . . . . . .1-3

Table 2-1. Express 3000 LED Descriptions . . . . . . . . . . . . . . . . . .2-8

Table 3-1. ADTRAN Express Configuration Program Options.3-1

Table 4-1. Menu Hot Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Table D-1. EIA-232 Interface Pinout. . . . . . . . . . . . . . . . . . . . . . . D-1

Table D-2. Modem Interface Pinout . . . . . . . . . . . . . . . . . . . . . . . D-2

61203153L2-20 Express 3000 User Manual xxi

List of Tables

xxii Express 3000 User Manual 61203153L2-20

Chapter 1

The ADTRAN Express 3000™ is a stand-alone ISDN modem that is ideal for remote access and Internet connectivity. The Express 3000 transmits data at speeds up to 230.4 kbps when using hi/fn compression and up to 512 kbps when using Microsoft compression. The Express 3000 includes ISDN terminal adapter and network termination functionality, eliminating the need for an external NT-1 device. The unique modem port on the rear of the Express 3000 allows an analog modem and the Express 3000 to operate from the same computer serial port on a PC or Macintosh.

Overview

AO/DI

The Express 3000’s Always On/Dynamic ISDN (AO/DI) technology allows a virtual connection to a corporate network or to the Internet while conserving costs. AO/DI allows data transmission over the low bandwidth D channel using the X.25 packet network. As demand for greater bandwidth is presented to the Express 3000, B channels are added to accommodate the increased data flow. As deman d for bandwidth decreases, B channels are automatically disconnected to conserve bandwidth and the cost associated with using a B channel. To use this service, your Internet Service Provide (ISP) or remote access provider must support AO/DI.

EXPRESS CONFIGURATION SOFTWARE

ADTRAN’s Express Configuration software, included with the Express 3 000, makes connecting to ISDN and configuring the Express 3000 easy. This software includes on-line help to assist you in quickly and easily setting up your system (see also on page 3-5). Expert ISDN, part of the Express Configuration software, contains sophisticated patented algorithm s tha t automatically detect the telephone company parameters such as Switch Type and

61203153L2-20 Express 3000 User Manual 1-1

Using On-line Help

Chapter 1. Overview

Service Profile Indentifier (SPID) numbers. In areas where the telephone company supports SPID download, this information automatically downloads to the modem, and the Express 3000 becomes plugand-play with the ISDN line.

ANALOG DEVICES SUPPORTED

The Express 3000 supports up to two analog devices such as telephone, FAX machine, or analog modem in addition to the computer connection for data transmissions. When transmitting data at maximum throughput over both B channels using Multilink PPP, the Express 3000 modem automatically detects calls on the analog ports. Upon detection, the Express 3000 modem adjusts the speed of the data call to 64 kbps using one B channel and accepts the analog/voice call on the other B channel. After completing the analog/voice call, the Express 3 000 modem automatically resumes data transfer over both Bchannels.

REMOTE ACCESS

Remote access gives Management Information Systems (MIS) managers the flexibility of adjusting the configuration of remote units over the ISDN line.

EXPRESS 3000 FEATURES

The Express 3000 provides the following features:

• Data rates up to 230.4 kbps—more than s ix times faster than a V.34 analog modem

• Simple setup with the ADTRAN Express Configuration Software™

• Automatic SPID and Switch Type detection using ADTRAN Expert ISDN (covered under patent number 5,715,241), or Auto SPID download, where available

•LZS

• Support for Always On Dynamic ISDN ( AO/DI) technology

1-2 Express 3000 User Manual 61203153L2-20

technology from hi/fn™ for up to 4 to 1 compression

Chapter 1. Overview

• Remote configuration

•Windows

Plug and Play compatibility

• Connections for two analog devices

• External analog modem support—no additional COM port re-

quired (patent number 5,708,663)

• Custom calling features such as Caller ID and Call Waiting

SYSTEM REQUIREMENTS

Table 1-1 shows Express 3000.

Requirement PC Macintosh

customer-provided

requirements for using the

Table 1-1. Customer-provided Requirements

Computer

Operating system

Compact-disk drive Free disk space Modem cable 16550 UART high-

speed serial port EIA-232 serial cable

One Basic Rate ISDN Line

Single-ISDN phone number and point-to-point lines are not recommended for use with the Express 3000.

386 or higher Power Mac or

68020 processor

Windows 95/98 Wind ows NT 4.0 or greater

Required Required

1.5 MB 2 MB Serial High speed Required for data speed of 230.4 kbps.

Connector on one end is DB-25, the connector on other end matches the CO M port on your computer.

Includes two ISDN phone numbers; sometimes referred to as local directory numbers (see also

Ordering a Basic Rate ISDN Line

7.0 or greater

on page 1-4).

61203153L2-20 Express 3000 User Manual 1-3

Chapter 1. Overview

ORDERING A BASIC RATE ISDN LINE

Request EZ-ISDN 1 (Capability Package U) when ordering your ISDN line from the telephone company. The telecommuni c ations industry recommends EZ-ISDN 1 for most home office/small business applications. If EZ-ISDN is not available from your service provider, order Generic Data S. AO/DI requires X.25 packet service; request a dedicated packet number and a fixed Terminal Endpoint Identifier (TEI) of 0x21.

For more information on ordering your ISDN line, see the ADTRAN document available on the ADTRAN home page at by calling ADTRAN (see inside back cover). You can also contac t the telephone company for alternative line configurations.

Ordering ISDN Service User Guide,

http://www.adtran.com

part number 60000.015- 8,

EXPRESS 3000 SHIPPING CONTENTS

The Express 3000 is packaged with the following contents (see also Figure 1-1 on page 1-5).

• RJ-45 to RJ-11 ISDN cable

• AC power supply

• Express 3000

• Quick Start Guide

•CD-ROM

press Configuration software for Windows 95/98, Windows NT, and Macintosh.)

(Contains Express 3000 User Manual and ADTRAN Ex-

Due to the number of differing COM ports, customers must provide the serial cable that connects the Express 3000 t o their computer (see also Table 1-1 on page 1-3).

ADDITIONAL DOCUMENTATION

See the ADTRAN web site ( technical notes, documents, and scripts. This documentation provides

1-4 Express 3000 User Manual 61203153L2-20

http://www.adtran.com

) for additional

Chapter 1. Overview

information on how to use ADTRAN products in specific applications on PC and Macin t osh platforms.

ISDN Cable

RJ-45 RJ-11

Figure 1-1. Express 3000 Contents

AC Power Supply

Express 3000

WINDOWS 95 AND WINDOWS NT INSTALLATION INSTRUCTIONS

Quick Start Guide

CD-ROMExpress 3000

61203153L2-20 Express 3000 User Manual 1-5

Chapter 1. Overview

1-6 Express 3000 User Manual 61203153L2-20

Chapter 2

This chapter tells you how to connect the Express 3000 to a computer, how to install the Express 3000 into your system, and how to install the Express Configuration software. For most instances, once you have completed these three steps, the Express 3000 is ready to use. (However, if you want to reconfigure your unit, see Chapter 3, Chapter 4, or Appendix A.) This chapter also provides a physical description of the Express 3000 and discusses using and connecting supplemental analog devices.

For specific operating system installatio n procedures, see the following sections:

Windows

Connecting the Hardware: Windows

•

Installing the Express 3000: Windows 95/98

•

Installing the Express Configuration Software: Windows

•

Installing the Express 3000: Windows NT

•

Macintosh

Setting Up the Express 3000

on page 2-2

on page 2-3

on page 2-4

Connecting the Hardware: Macintosh

•

Installing the Express Configuration Software: Macintosh

• page 2-7.

61203153L2-20 Express 3000 User Manual 2-1

on page 2-6

Chapter 2. Setting Up the Express 3000

WINDOWS INSTALLATION PROCEDURE

The following Step/Action tables provide step-by-step instructions for installing the Express 3000. However, the basic installation procedure is as follows:

1. Connect and power up the hardware (see page 2-2).

2. Install the Express 3000 into the operating system (see page 2-3).

3. Install the Express Configuration software (see page 2-4).

Connecting the Hardware: Windows

As the first step in getting your Express 3000 up and running, install the hardware. To ensure success, closely follow the instructions below—particularly those relating to installing the cables.

Windows Instructions for Connecting the Hardware

Step Action

1 Connect the Express 3000 to the PC:

With the computer’s power off and using an appropriate serial cable (this serial cable is not provided—see Table 1-1 on page 1-3), connect the EIA-232 port on the Express 3000 to an available COM port on the computer.

2 Power on the Express 3000:

Plug the Express 3000 power supply cord into the port on the unit labeled The Express 3000 is now powered on.

3 Connect the Express 3000 to the ISDN line:

Plug the large (RJ-45) end of the provided ISDN cable into the jack on the rear of the Express 3000 labeled small (RJ-11) end of the same ISDN cable into the ISDN telephone wall jack.

4 Power on the compu ter. 5 Insert the provided Express 3000 CD-ROM into the

CD-ROM drive.

2-2 Express 3000 User Manual 61203153L2-20

. Plug the other end into an electrical outlet.

PWR

ISDN

; plug the

Chapter 2. Setting Up the Express 3000

Installing the Express 3000: Windows 95/98

Before you can use the Express 3000, your PC must recognize the unit and communicate with it (i.e., the unit must be “installed” into the system). Windows 95/98 systems automatically detect the presence of new hardware and search for the driver that allows this communication. When the driver is located, Windows installs it and the unit is ready to use. (The Express 3000 CD that came with your unit contains the appropriate driver that allows the Express 3000 and your PC to communicate.) Follow the instructions in the Step/Action table below to install the unit.

Windows 95/98 Express 3000 Installation Procedure

Step Action

If you haven’t already done so, insert the Express 3000 CD into the CD-ROM drive.

automatically, and the Windows 95/98 operating systems detect and install the necessary driver for installing the Express 3000 into the system.)

Alternatively, you can launch the CD by double-clicking on the

My Computer

drive labelled Express 3000.

(The Express 3000 CD launches

icon and then on the icon for the

When the ADTRAN Installation Helper runs, go to the instructions

Windows

61203153L2-20 Express 3000 User Manual 2-3

Installing the Express Configuration Software:

on page 2-4.

Chapter 2. Setting Up the Express 3000

Installing the Express Configuration Software: Windows

The Express Configuration software helps you configure your unit. Follow the instructions in this Step/ Action table to install this software.

During software installation, if you encounter any error screens or if the unit remains at green LEDs) for longer than 15 m inutes, see Troubleshooting on page 8-1.

Installing the Express Configuration Software: Windows

Step Action

If you haven’t already done so, insert the Express 3000 CD into the CD-ROM drive.

Link Down

(i.e., blinking

Click on

Follow the on-screen instructions to complete the installation.

Install

Installing the Express 3000: Windows NT

The Windows NT operating system does not automatically detect and install the necessary driver for installing the Express 3000; therefore, you must follow the procedure outlined here.

Windows NT Express 3000 Installation Procedure

Step Action

Double-click in turn, each of the following icons:

My Computer > Control Panel > Modems

Click the

3 Click the

Express 3000

2-4 Express 3000 User Manual 61203153L2-20

Add

button to display the

button.

Install New Modem

(Windows NT detects the

window.

Chapter 2. Setting Up the Express 3000

Windows NT Express 3000 Installation Procedure

Step Action

To complete the installation, follow the on-screen instructions.

Double-click on the icon,

Double-click on the icon for the drive labelled Express 3000

The ADTRAN Installation Helper automatically runs. Follow the instructions in

Installing the Express Configuration

Software: Windows

My Computer

on page 2-4.

If you are asked for a driver disk provided by the hardware manufacturer, enter the letter of the CD-ROM drive containing the Express 3000 CD.

MACINTOSH INSTALLATION PROCEDURE

The following Step/Action tables provide step-by-step directions for installing the Express 3000 on a Mac intosh; however, the basic installation procedure is as follows:

1. Connect and power up the hardware (see page 2-6).

2. Install the Express Configuration software (see page 2-7).

61203153L2-20 Express 3000 User Manual 2-5

Chapter 2. Setting Up the Express 3000

Connecting the Hardware: Macintosh

Macintosh Instructions for Connecting the Hardware

Step Action

1 Connect the Express 3000 to the Macintosh:

With the Macintosh’s power off and using a Macintosh highspeed modem cable (not provided), connect the EIA-232 port on the Express 3000 to an available communications port on the Macintosh.

Macintosh high-speed modem cables are available at any electronics store that carries Macintosh equipment.

2 Power on the Express 3000:

Plug the Express 3000 AC power cord into the port on the unit labeled outlet. The Express 3000 is now powered on.

3 Connect the Express 3000 to the ISDN line:

. Plug the other end into a 120 V electrical

PWR

Plug the RJ-45 connector (large end) of the provided ISDN cable into the jack on the rear of the Express 3000 labeled

; plug the RJ-11 connector (small end) of the same

ISDN

ISDN cable into the ISDN telephone wall jack.

4 Power on the Macintosh.

2-6 Express 3000 User Manual 61203153L2-20

Chapter 2. Setting Up the Express 3000

Installing the Express Configuration Software: Macintosh

Step Action

Insert the provided Express 3000 CD into the CD-ROM drive.

With QuickTime enabled, the ADTRAN Installation Helper automatically runs. Follow the on-screen instructions.

EXPRESS 3000 PHYSICAL DESCRIPTION

This section describes the Front and Rear Panels of the Express 3000.

Front P anel

The Express 3000 Front Panel contains five LEDs associated with the DTE port and the ISDN interface (see Figure 2-1). Table 2-1 describes the LEDs.

TD RD

Express 3000

PHONE

PWR

LINE

Figure 2-1. Front Panel LEDs

61203153L2-20 Express 3000 User Manual 2-7

Chapter 2. Setting Up the Express 3000

Table 2-1. Express 3000 LED Descriptions

LED Color Description

TD Green Transmit Data (TxD). RD Green Received Data (RxD). 1 or 2 Slow Green Flash Attempting SPID registration.

Fast Green Flash Attempting TEI registration. Solid Green POTS 1 or 2 in use. Off Ready. No data traffic. Solid Amber B channel 1 or 2 passing data. Amber Flash Remote test originate.

PWR/LINE Solid Green Link established. Calls can be placed.

Off No powe r. Flashing Link is not established. Calls cannot

be placed.

Rear Panel

The Express 3000 Rear Panel contains all of the interfaces used in connecting your unit and two DIP switches that set the DTE rate and reset your unit (see Figure 2-2). Please read carefully the section

DIP Switches

on page 2-9. Appendix D describes the pinouts for these

interfaces.

Setting the

Power Supply

Connector

12VDC

PWR

EIA-232 Port

EIA232

Modem

Interface

MODEM

POTS Port 2

OFF

DIP

Switches

Interface

POTS Port 1

ISDN

Figure 2-2. Express 3000 Rear Panel

2-8 Express 3000 User Manual 61203153L2-20

Chapter 2. Setting Up the Express 3000

Setting the DIP Switches

The Express 3000 contains two DIP switches (1 and 2), located on the Rear Panel. These switches let you physically configure DTE rates and reset the unit. The factory default position for both switches is

down (ON)

. Leave the switches in the

down (ON)

position during the initial installation. Figure 2-3 shows the location of the switches on the Rear Panel.

12VDC

EIA232

PWR

MODEM

OFF

ISDN

OFF

Figure 2-3. DIP Switch Locations on Rear Panel

DIP Switch 1

With DIP switch 1 set to the

ON (down)

position, the Express 3000 auto-

matically a dapts to the DT E rate, up t o 115.2 kbps. W ith DIP sw itch 1 set

OFF (up)

to the

position, the unit operates at a DTE rate of 230.4 kbps. A special serial COM port u sing a 16650 UA RT chip is required to operate at this higher rate.

DIP Switch 1: (DTE Rates)

On (Down) = Autobaud (speeds up to 115.2 kbps)

Off (Up) = 230.4 kbps (requires 16650 UART)

DIP Switch 2

DIP switch 2 resets factory default settings when you set it to the

OFF (up)

position. When the switch is set to the

ON (down)

position, new settings can be entered. These settings are saved until DIP switch 2 is reset to the

DIP Switch 2: (Reset)

61203153L2-20 Express 3000 User Manual 2-9

OFF (up)

position; then, they are cleared.

Off (Up) = Factory Default (resets settings)

On (Down) = Normal (saves settings)

Chapter 2. Setting Up the Express 3000

USING SUPPLEMENTAL ANALOG DEVICES

With the Express 3000 you can use two analog devices such as a telephone, FAX machine, analog modem (external o r internal), answering machine, or Caller ID box. (For detailed information on installing an analog modem, see Chapter 7.) Figure 2-4 depicts one possible hardware configuration.

EIA-232 Cable

ISDN

Telephone Cable

AC Power Supply

Figure 2-4. Possible Hardware Configuration

CONNECTING SUPPLEMENTAL DEVICES

Connect the supplemental devices to the two Plain Old Telephone Service (POTS) interfaces (jacks) on the Express 3000 Rear Panel. These RJ-11 jacks are labeled 1 and 2. In addition, an illustration of a telephone identifies jack 1, and an illustration of a telephone resting on a modem identifies jack 2 (see Figure 2-5).

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Chapter 2. Setting Up the Express 3000

Figure 2-5. POTS Interfaces

Connecting Your Primary Telephone

The Basic Rate ISDN line, required for using the Express 3000, includes two ISDN phone numbers (see also,

Line

on page 1-4). The Express 3000 allocates ISDN phone number 1 to POTS port 1. Connect your primary telephone (the one you use to talk to people) to POTS port 1 (see Figure 2-5).

Ordering a Basic Rate ISDN

Shared Port for Analog Devices

ISDN phone number 2 is shared by the EIA-232 port and the POTS port 2; therefore, you cannot use both ports at the same time. For example, you can’t use a FAX machine connected to POTS port 2 at the same time you are using the Express 3000 for, say, Internet access.

ISDN data calls and external modem applications must be placed to ISDN phone number 2, so provide this number as your FAX number, etc.

61203153L2-20 Express 3000 User Manual 2-11

Chapter 2. Setting Up the Express 3000

2-12 Express 3000 User Manual 61203153L2-20

Chapter 3

Using the Express Configuration Program

The Express 3000 comes from the factory preconfigured and ready to use. You can, however, use the ADTRAN Express Configuration Software to change and restore these settings. The program also contains

other functions (see Table 3-1).

Table 3-1.

Option Function

isdn setup Configures an ISDN profile. profile setup Configures a User profile. diagnostics Provides detailed information about the status of the

preferences Allows you to turn on or off automatic user

wizard Guides you through the configuration process. about Displays version and registration information. help Provides on-line help. exit Closes the software and, depending on the

The ADTRAN Express Configuration program provides a graphical user interface (GUI) that lets you configure your unit, run diagnostic tests, display and specify connection settings, apply certain preferences, run the Express Configuration Wizard, view the software version

ADTRAN Express Configuration Program Options

Express 3000 while it is off-line. You can also upgrade the unit firmware from here.

configuration features such as Caller ID.

preferences settings, opens the Tray Tool.

You can also config ure the E xpress 3000 via VT-100 terminal emulation (see Chapter 4) and using the AT Commands (see Appendix A).

61203153L2-20 Express 3000 User Manual 3-1

Chapter 3. Using the Express Configuration Program

number, open the on-line help file, and close the GUI window. The left panel of the GUI lists these options (see Figure 3-1 on page 3-2).

Figure 3-1. ADTRAN Express Configuration GUI

BEFORE USING THE PROGRAM

Before opening the Express Configuration program, ensure that the Express 3 000 is properly connected to your computer and that it is powered on. Also, exit any applications that may be using the Express 3000.

OPENING THE PROGRAM

Open the Express Configuration program in the manner appropriate to your system. Once the program opens, you can begin using it immediately.

Instructions for Windows 95, 98, and NT

Click the following sequence:

ADTRAN Express Configuration Wizard

3-2 Express 3000 User Manual 61203153L2-20

Start > Programs > Adtran >

Chapter 3. Using the Express Configuration Program

Instructions for Macintosh

Open the

ADTRAN ISDN

Configuration

folder, and double-click the

icon.

Express

CLOSING THE PROGRAM

Close the Express Configuration program by clicking panel of the ADTRAN Express Config uration window or by clicking

the close button ( ) on the Title Bar.

Add Tray Tool

(under

preferences

icon (Tray Tool) appears in the Task Bar when you close the program (for more information on the Tray Tool, see Launching the Tray Tool on page 3-3).

Exit

on the left

) is selected, the Express

LAUNCHING THE TRAY TOOL

With the

Preferences

menu item launches when you close the Express Configuration program. The Tray Tool provides quick access to the Express Configuration program and other features. You can tell that the Tray Tool is active because the Tray Tool icon resides in the Windows Task Bar (see Figure 3-2). To close the Tray Tool, right-click on the Tray Tool icon and select

Exit

Add T ray T ool

selected, the Tray Tool

Figure 3-2. Tray Tool Icon in the Taskbar

61203153L2-20 Express 3000 User Manual 3-3

Chapter 3. Using the Express Configuration Program

Opening the Tray Tool Menu

To open the mouse button on the Tray Tool icon located in the Task Bar (see Figure 3-2). A brief description of these menu items follows.

Properties

Launches the Express Configuration program.

Toll Saver

Quickly and easily determines how much you have spent on your ISDN Line. To access Toll Saver, right click the Tray Tool and select Toll Saver.

Refresh

Instructs the Express Configuration Software to update the icon status.

Enable/Disable Modem

Enables or disables the external analog modem. This option is only available when the modem is connected to the Express 3000.

Tray Tool Menu

, click the right-

Capture COM Port

Allows Caller ID information to display on the screen when you are not using a terminal application or dial-up networking.

You must disable

Capture COM Port

before using dial-up

networking or other terminal packages.

About Express Configuration

Displays version information.

Help on Express Configuration

Opens the on-line help file.

Exit

Closes the Tray Tool.

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Chapter 3. Using the Express Configuration Program

FACTORY DEFAULT SETTINGS

The factory default configuration settings suffice for most applications. However, you can change these settings to create custom configurations using ISDN and User profiles (see page 3-6). You can also restore these settings at any time.

Understanding Profiles

Restoring Factory Default Settings

To restore the Express 3000 to the factory default settings, follow the steps belo w :

Instructions for Restoring Factory Default Settings

Step Action

1 2 3 4

DIP switch 2

Set Disconnect the Express 3000 from the power source. Reconnect the power source for the Express 3000. When the

ON (Down)

page 2-9)

to the

PWR LED

position. (See also

OFF (Up)

flashes, set

Setting the DIP Switches

position.

DIP switch 2

to the

USING ON-LINE HELP

The ADTRAN Express Configuration program includes on-line help. You can access this help in two ways:

1. Click on

ration window. OR

2. From any dialog box, click the

top, right-hand corner of the dialog box, and then click again over the item in question.

Help

in the left panel of the ADTRAN Express Configu-

What’s This?

button ( ) in the

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Chapter 3. Using the Express Configuration Program

UNDERSTANDING PROFILES

A profile stores and retrieves multiple configurations for the Express 3000. An individual profile contains unique settings appropriate to specific applications. Using the Express Configuration program, profiles can be created, saved, copied, edited, and deleted. In addition, importing and exporting profiles simplifies troubleshooting and setup. The Express Configuration program uses two types of profiles: ISDN profiles and User profiles.

ISDN Profiles

ISDN profiles contain configuration information for the ISDN line such as Local Directory Numbers (LDNs), Service Profile Identifiers (SPIDs), and Switch Type. Using the Configuration program, you can modify, create, and delete ISDN profiles. You can store up to 16 ISDN profiles. (See also page 3-7.)

isdn profile

option of the Express

Using Profiles

User Profiles

User profiles contain configuration information for the many features of the Express 3000 such as protocol selection, calling features, and a call rejection phone list. Using the Configuration program, you can modify, create, and delete user profiles. You can store up to 16 user profiles. (See also page 3-7.)

user profile

option of the Express

Using Profiles

User profiles have no effect on the ISDN line configuration. ISDN line parameters including SPIDs, LDNs, and Switch Type settings remain the same, regardless of changes or applications made with profiles.

Internet Access Protocols

Most Internet Service Providers (ISPs) supporting ISDN also support PPP protocol. Therefore, if you are connecting to an ISP using one B c hannel, select the following protocol:

Mode/PPP

B channels, select

3-6 Express 3000 User Manual 61203153L2-20

. If arrangements have been made with the ISP to use two

profile setup/General/PPP Mode/Multilink PPP

profile setup/General/PPP

Chapter 3. Using the Express Configuration Program

The Express 3000 uses Bandwidth Allocation Control Protocol (BACP), if supported by your ISP, to bring up and down the second channel of a multilink call. To disable this feature, select the appropriate checkbox:

profile setup / General / Disable BACP

Remote Access Protocols

Check with your systems administrator to determine which remote access protocol to use.

Using Profiles

To use profiles, open the Express Configuration prog ram. Then select

isdn setup

either

(ISDN profile) or 3-3 on page 3-8 shows the window that opens for an ISDN profile, and Figure 3-4 on page 3-11 shows the window that open for a User profile. These windows contain function buttons and parameter tabs. Step-by-step instructions for using the function buttons begin on page 3-19. Parameter tabs are described below.

ISDN Profile Window

The ISDN profile window contains three tabs: General, Packet, and Preview. The General and Packet tabs contain fields f or setting parameters. The Preview tab lists information about the profile shown in the

Name

box.

profile setup

(User profile). Figure

61203153L2-20 Express 3000 User Manual 3-7

Chapter 3. Using the Express Configuration Program

Figure 3-3. ISDN Profile Setup Window

General Tab

The General Tab contains fields for setting ISDN line information such as switch type, area code, phone numbers 1 and 2, and SPIDs 1 and 2. In addition, you can disable the automatic detection of SPIDs. Also, you can enter feature activator codes for conference calling, call transfer, and message waiting.

Switch Type

Defines the switch type for the local version of the software, either AT&T 5ESS, DMS - 100, National ISDN-1, or NEC Switch. If you are running the International version of the Express Configuration Wizard, five additional switch types are available: Euro ISDN, VN4, NTT, KDD, or TDX. (The telephone company should provide this information as part of the ISDN Line installation; if this information is not provided, contact the telephon e company.)

Area Code

Sets the area code for the ISDN lines. The area code is the same for both B channels. Enter the area code only if you plan to use the AutoSPID algorithm to automatically detect the Switch Type and SPIDs.

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Chapter 3. Using the Express Configuration Program

In regions in which the area code has recently changed, the ISDN line may be configured with a new area code. ADTRAN’s AutoSPID algorithm attempts to recognize these regions and adjust the area code automatically if AutoSPID in itially fails. A table of old area codes and the corresponding new area cod es is located in the installation directory. This is a standard text file and may be modified. For Windows 95 and Windows NT 4.0, the default installation directory is C:\Program Files\Adtran\Isdn.

Phone Numbers 1and 2

Defines the ISDN LDNs. The LDN is the seven digit telephone number assigned to the ISDN line and is used when placing or receiving calls. A multipoint line may have LDNs that resemble the following:

ISDN Phone Number 1: 5551212 ISDN Phone Number 2: 5551213

SPIDs 1and 2

Identifies the ISDN terminal equipment to the ISDN switch. SPIDs are assigned by the telephone company when the ISDN line is installed. The SPID usually looks similar to the telephone number. For example , a mu ltipoint li ne may have S PIDs th at look a s follow s:

Service Profile ID 1: 0155512120 Service Profile ID 2: 0155512130

The number of SPIDs required (0, 1, or 2) depends on how the ISDN line is configured. For example, a point-to-point line has no SPIDs. Multipoint lines have one or more S PIDs. The Express 3000 uses the presence of one SPID to determine if the line is multipoint. If the line only has one SPID, then the SPID must be entered in the box labeled Service Profile ID 1.

Disable SPID download

Disables the automatic detection of SPIDs.

NI1 Conference Feature

Defines the activator code for Call Conference. This code is generally used only with National ISDN and DMS-100 switches. The default value is 60.

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Chapter 3. Using the Express Configuration Program

NI1 Transfer Feature

Defines the activator code for Call Transfer. This code is generally used only with National ISDN and DMS-100 switches. The default value is 61.

NI1 Message Feature

Defines the activator code for Message Waiting. The default value is 63.

Packet Tab

The Packet Tab lets you set parameters for X.25 packet service, such as window size, packet size, directory number, terminal endpoint identifier, and the dial prefix.

TX Window Size

Defines the number of unacknowledged packets sent before a reply is required. Used with X.25 flow control.

RX Window Size

Defines the number of unacknowledged receive packets that are allowed before additional packets are rejected. Used with X.25 flow control.

Packet Size

Specifies the size of the X.25 packet sent.

Packet DN

Specifies the owner of the X.25 packet. This seven-digit packet phone number is used when placing X.25 calls.

Packet TEI

Specifies the terminal endpoint identifier (TEI) that is negotiated for D channel packet service. Use a value of 255 for dynamic TEI allocation.

Dial Prefix

Defines the prefix required to dial out on a B channel. This information is only necessary when there is a different prefix f or D and B channel access.

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Chapter 3. Using the Express Configuration Program

Preview Tab

The Preview tab window displays a list of the configuration parameters and their values for the current profile. mands for that co nfiguration parameter, particular configuration parameter, and

ATS

refers to the AT com-

Description

V alue

lists the corresponding

refers to the

parameter value.

User Profile Window

The User profile window contains five tabs: General, Protoco ls, Phone List, Advanced, and Preview. The General, Protoco ls, Phone List, and Advanced tabs contain fields for setting parameters. The Preview tab lists information about the profile shown in the

Name

box.

Figure 3-4. User Profile Setup Window

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Chapter 3. Using the Express Configuration Program

General Tab

The General Tab lets you set Protocol, DTE, and POTS parameters.

Protocol

Sets the protocol type: PPP Async-Sync, Async Bonding, V120, Fallback.

The Express 3000 communicates with many different types of telecommunications equipment including other Express 3000 units, other ISDN terminal adapters, and PPP-compatible devices. Communication between such devices requires various rate adaption protocols supporting various bit rates and RS-232 connector settings (protocol type).

PPP Mode

Selects the PPP mode the Express 3000 uses: Point-to-Point (PPP) Async-to-Sync, Multilink PPP (MP) , or PPP with Compression.

Enable Bandwidth on Demand

Uses the thresholds defined in the

Protocols

tab to bring up and

down multilink channels, when this feature is enabled.

Disable BACP

Controls the negotiation of Bandwidth Allocation Control Protocol (BACP). BACP allows the client and server to exchange phone number information and bring up and down chan nels, as needed. Check

Enable Bandwidth on Demand

to use this feature.

DTR Options

Sets the following DTR options :

Ignore DTR

Disregards the state of the data terminal ready (DTR) signal on the EIA-232.

AT Command when Off

Forces the unit into the AT command processor mode when DTR is not asserted. To return on-

ATO

line, DTR must be asserted and the

com-

mand must be issued.

Answer if On I

dle when Off

Answers incoming calls only if DTR is asserted. Forces an end to the current call when DTR is no

longer asserted.

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Chapter 3. Using the Express Configuration Program

Flow Control

Allows communication devices (for example, the Express 3000 and a PC) to deal with one device sending data at a rate higher than the other device.

Hardware

Controls the data transmission between the terminal (PC) and the Express 3000 (via EIA-232 pins). Recommended for high-speed data transmission.

Software

Uses characters embedded in the communication software to control the data transmission. The control characters are known as XON/XOFF. Typically used in slower transmission of data.

No Control

Disables any type of flow control.

Data Call Type

Selects the Call Type according to the ISDN line configuration.

Speech

Directs call control software to request a Speech circuit as the bearer capability for outgoing calls. Use with ISDN lines configured for voice service. In some areas voice service is less expensive than data service. A Speech call type does not guarantee an end-to-end digital connection with some local and long distance carriers.

Audio

Directs call control software to request a 3.1 kHz Audio circuit as the bearer capability for outgoing calls. Used with an ISDN line configured for voice service. In some areas audio service is less expensive than data service. An Audio call type does not guarantee an endto-end digital connection with some local and long distance carriers.

Data 56kbps

Directs call control software to request a 64 kbps data circuit that is rate-adapted down to 56 kbps.

Data 64kbps

Instructs call control software to request an unrestricted 64 kbps data circuit. (Default for the Express 3000.)

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Chapter 3. Using the Express Configuration Program

Data Over Voice

Allows data calls to be placed using a Speech Call Type. If a usage charge for data exists in your area, you may benefit from this option.

Call Routing

Specifies how the Express 3000 routes incoming voice calls. Options include the following:

All Calls to DTE

Routes all calls to the EIA-232 port, regardless of Call Type.

Speech Calls to POTS

Routes calls with a Speech call type to the POTS ports. Calls with Data 56k, Data 64k, and Audio are routed to the EIA-232 port.

Speech/Audio Calls to POTS

Routes calls with Speech and Audio call types to the POTS ports. Calls with Data 56k and Data 64k are routed with the EIA-232 port.

Enable Distinctive Ringing

Instructs the Express 3000 to use distinctive rings that are easily recognized on POTS ports 1 and 2.

Protocols Tab

The Protocols Tab provides you with fields for defining the point-topoint protocol (PPP) type. Options include the following:

Enable AO/DI

Configures the unit to operate in AO/DI mode when placing PPP calls. AO/DI allows the unit to place X.25 packet calls over the D channel. This feature requires that X.25 packet service be purchased from your ISDN service provider and AO/DI service be purchased from you Internet Service Provider.

Raise Threshold

Defines the percentage of available bandwidth that must be in use before an additional channel is added. A very high Raise Threshold sends the most packets on the D or, initial, B channel, before adding more B channels. A very low Raise Threshold sends a minimum number of packets on the initial channel. Raise Threshold

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Chapter 3. Using the Express Configuration Program

works in conjunction with Add Time to increase bandwidth, if it is available.

Lower Threshold

Defines the percentage of available bandwidth that must be in use to maintain bandwidth levels. If the bandwidth in use falls below this level for longer than Drop Time, a channel drops. A very high Drop Threshold increases the number of channels used, which could increase costs.

Add Time

Defines the length of time that bandwidth must remain above Raise Threshold before adding a channel.

Drop Time

Defines the length of time that bandwidth must remain below Lower Threshold before dropping a channel.

Available Channels

Sets the number of available channels to be used in an AO/DI call.

From the Protocols Tab, you can also define the BONDIN G specif ications using the following options:

Type

Defines the type of equipment used in a call. Set to ADTRAN Only when originating BONDING ca lls to ADTRAN legacy ISU equipment; otherwise, set this field to Multi-Vendor.

TXINIT

Specifies the length of time (in seconds) that the originating unit attempts to detect the Async BONDING negotiating pattern from the answering unit before determining Async BONDING has failed.

TXFA

Specifies the length of time (in seconds) both units attempt to detect the Async BONDING frame pattern when connecting a call before determining Async BONDING has failed.

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Chapter 3. Using the Express Configuration Program

TXADD01

Specifies t he length of time (in sec onds) both un i t s wai t for an additional call to connect at the end of negotiation before determining Async BONDING has failed.

TXDEQ

Specifies the length of time (in seconds) both units attempt to equalize a network delay between ISDN B channels before determining Async BONDING has failed.

TANULL

Specifies the length of time (in seconds) the answering unit attempts to detect Async BONDING negotiation from the originating unit before determining Async BONDING has failed.

TCID

Specifies the length of time (in seconds) both units attempt to negotiate an agreeable value for B channels and channel capacities before determining Async BONDING has failed.

Phone List Tab

Stores phone numbers used for various call accept or reject criteria.

Allow only stored numbers

Instructs the Express 3000 to accept only incoming calls originating from telephone numbers programmed in Stored Numbers 0 through 9.

Stored Numbers

Accepts and saves ten numbers used for dialing or call screening.

Enable Call Rejection List

Instructs the Express 3000 to compare all incoming Speech and Audio calling party numbers to the list of ten numbers in the Incoming Voice Call Rejection List. If a match between the incoming calling party number and an entry in the Incoming Voice Call Rejection List occurs, the Express 3000 refuses to ring the POTS port. Generally, the caller experiences a busy signal. A message in the Status Buffer is the only indication that a call has been rejected.

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Chapter 3. Using the Express Configuration Program

Enable Anonymous Call Rejection

Rejects calls where the calling party number is blocked (anonymous). These numbers normally appear as

Private

on a Caller ID unit. With this option selected, the Express 3000 refuses to ring the POTS ports. Generally, the caller experiences a busy signal. A message in the Status Buffer is the only indication that an anonymous call has been rejected.

Incoming Voice Call Rejection List

Contains ten numbers that represent the Call Rejection List. This list is used when the Enable Call Reject List option is checked. When the Express 3000 detects an incoming Voice or Audio call, the telephone number of the caller is compared to the numbers in this list. If a match is found, the call is rejected.

Generally, the format for the number is one seven-digit number. If calls are not being rejected while the option is enabled and a number is programmed, check the Status Buffer for the number of the caller. The number of the caller should match exactly with the number in the Call Rejection List.

Advanced Tab

Contains advanced instructions for the Express 3000.

V120 Lower Layer Compatibility

Sends a low-level compatibility information element as part of the setup message.

Connect Timeout

Sets the length of time that the Express 3000 waits for the far-end unit to answer an outgoing call.

Inactivity Timer

Defines the amount of time (in minutes) the Expre ss 3000 remains idle before automatically disconnecting the current data call. A value of 0 indicates the Inactivity Timer is off.

Remote Password

Accepts the six digit numeric password for the remote unit called. Valid characters are 0 through 9. Alphabetic chara cters are not a ccepted.

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Chapter 3. Using the Express Configuration Program

Test Timeout

Defines the amount of time (in minutes) the Express 3000 tests a remote unit.

Auto Answer

Answers data calls in three different ways:

Enabled Disabled

Dump all calls

Automatically answers incoming data calls. Does not answer data calls. An AT answer command,

ATA

, must be issued before a call can be answered.

Keeps the line free for outgoing calls by not a nswering incoming calls.

Disable call waiting on POTS 1 and 2

Instructs Express 3000 to disable call waiting and give callers either a ringing tone or a busy tone.

Flash/Hook Default

Flash/hook means to press and release the flash button on the telephone keypad. The options include

ence/Transfer

Call Waiting Conference/Transfer

Flash/hook used only for call wait ing. Flash/hook used to connect conference call-

Call Waiting

and

Confer-

ing parties; however, if incoming call occurs, flash/hook acts as call waiting. (See also,

Conferencing

on page 5-1.)

Call

Preview Tab

The Preview Tab window displays a list of the configuration parameters and their value for the current profile. mands for that configuration parameter, particular configuration parameter, and

ATS

refers to the AT com-

Description

V alue

lists the corresponding

refers to the

parameter value.

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Chapter 3. Using the Express Configuration Program

Creating New Profiles

Follow the steps listed below to create a new profile—either ISDN or User.

Instructions for Creating New Profiles

Step Action

Open the ADTRAN Express Configuration program.

On the left panel of the Express Configuration program window, click on either profile) or

profile setup

isdn setup

(to view the current User profile).

(to view the current ISDN

Click the

Click on

Enter a name for the new profile in the

Make any additional changes and click

Setup

button to open the setup window.

New

to create a new profile.

Name

Apply

field. .

Saving Profiles

Follow the steps listed below to save a profile—either ISDN or User.

Instructions for Saving Profiles

Step Action

Open the ADTRAN Express Configuration program.

On the left panel of the Express Configuration program window, click on either profile) or

Click the

From the (Ensure that the name of the profile you want to save is displayed in the Name field before continuing.)

profile setup

Setup

button to open the setup window.

Name

field, select the profile you want to save.

isdn setup

(to view the current User profile).

(to view the current ISDN

Click the

61203153L2-20 Express 3000 User Manual 3-19

Save

button.

Chapter 3. Using the Express Configuration Program

Modifying Profiles

Follow the steps listed below to modify profiles—either ISDN or User.

Instructions for Modifying Profiles

Step Action

Open the ADTRAN Express Configuration program.

On the left panel of the Express Configuration program window, click on either profile) or

profile setup

isdn setup

(to view the current User profile).

(to view the current ISDN

Click the

From the (Ensure that the name of the profile you want to modify is displayed in the Name field before continuing.)

Change all of the parameters as necessary (see also

Profiles

Click the them to take effect.)

Setup

button to open the setup window.

Name

field, select the profile you want to modify.

on page 3-7).

Apply

button. (You must

the changes for

apply

Using

Copying Profiles

Follow the steps listed below to copy a profile—either ISDN or User.

Instructions for Copying Profiles

Step Action

Open the ADTRAN Express Configuration program.

On the left panel of the Express Configuration program window, click on either

profile setup

Setup

profile) or Click the

button to open the setup window.

isdn setup

(to view the current User profile).

(to view the current ISDN

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Chapter 3. Using the Express Configuration Program

Instructions for Copying Profiles (Cont inued)

Step Action

From the

Name

field, select the profile you want to copy. (Ensure that the name of the profile you want to copy is displayed in the Name field before continuing.)

Click the

Copy

button, and a new profile is created.

Deleting Profiles

Follow the steps below to delete profile—either ISDN or User.

Instructions for Deleting Profiles

Step Action

Open the ADTRAN Express Configuration program.

On the left panel of the Express Configuration program window, click on either

profile setup

Setup

button to open the setup window.

Name

field, select the profile you want to delete.

3 4

profile) or Click the From the

(Ensure that the name of the profile you want to delete is displayed in the Name field before continuing.)

isdn setup

(to view the current ISDN

(to view the current User profile).

Click the

At the prompt, click the

61203153L2-20 Express 3000 User Manual 3-21

Delete

button.

Yes

button to delete the profile.

Chapter 3. Using the Express Configuration Program

Importing Profiles

Follow the steps below to import profiles—either ISDN or User.

Instructions for Importing Profiles

Step Action

Open the ADTRAN Express Configuration program.

On the left panel of the Express Configuration program window, click on either profile) or

profile setup

isdn setup

(to view the current User profile).

(to view the current ISDN

Click the

In the browse and select the file name with the mouse.

Click the

Setup Import

File Name

Open

button.

button to open the setup window.

button.

field, type in the file name to import, or

Exporting Profiles

Follow the steps below to export profiles—either IS DN or User.

Instructions for Exporting Profiles

Step Action

Open the ADTRAN Express Configuration program.

On the left panel of the Express Configuration program window, click either profile) or

Click the

Select the name of the profile to export from the (Ensure that the name of the profile you want to export is displayed in the Name field before continuing.)

profile setup

Setup

isdn setup

(to view the current User profile).

button to open the setup window.

(to view the current ISDN

Name

field.

Click the

3-22 Express 3000 User Manual 61203153L2-20

Export

button.

Chapter 3. Using the Express Configuration Program

Instructions for Exporting Profiles (Continued)

Step Action

File Name

In the (Windows automatically adds the .ecf extension).

Click the

Save

field, type in the file name to export

button.

Reading Configuration Information into the Current Profile

Follow the steps below to read configuration information into the current profile—either ISDN or User.

Instructions for Reading Configuration Information

Step Action

Open the ADTRAN Express Configuration program.

On the left panel of the Express Configuration program window, click on either profile) or

Click the

Select the name of the profile to read from the (Ensure that the name of the profile you want to read is displayed in the Name field before continuing.)

profile setup

Setup

button to open the setup window.

isdn setup

(to view the current User profile).

(to view the current ISDN

Name

field.

Click the

Read

button.

USING DIAGNOSTICS

The option, tus of the Express 3000—both local and remote units (see Figure 3-5 on page 3-24).

61203153L2-20 Express 3000 User Manual 3-23

diagnostics,

provides detailed information about the sta-

Chapter 3. Using the Express Configuration Program

Figure 3-5. Diagnostics Window

Diagnosing Local Units

You can collect information about local units using the option. Click on the appropriate button to access the information you want.

diagnostics

Displaying the Unit’s Current Status

The

Unit Info

button (under

diagnostics

) displays the current status of several items: ISDN Loop Status, Firmware Version, Firmware Checksum, and the status of an external modem.

Displaying the Express 3000’s Caller ID Log Buffer

Click the

Caller ID

button (under

diagnostics

) to display the caller’s telephone number for incoming Voice and Audio calls while the log is open. To clear the contents of the log buffer, click the

Clear

button.

Retrieving Current Settings

To retrieve the current Express 3000 settings, click the button (under identical to the Preview list (see

diagnostics

). The current settings display in a format

Preview Tab

on page 3-11 or

page 3-18).

3-24 Express 3000 User Manual 61203153L2-20

Chapter 3. Using the Express Configuration Program

Diagnosing Connection Problems

You can diagnose many connection problems by viewing the Status Buffer messages returned from the ISDN network and the ADTRAN Express 3000. Access these messages by clicking the ton (under

diagnostics

Status Buffer

but-

Launching Terminal Programs

Launch the terminal program specified in the

Program Name

(

) by clicking the

Terminal

preferences

button (under

option

diagnostics

Diagnosing Remote Units

With the mote units. Enter the phone number of the remote unit and a password, if required. Then click on the appropriate button to access the information you want. Buttons include and

Testing a Remote Unit

Follow the steps below to begin testing a remote unit.

diagnostics

Status Buffer

Instructions for Testing a Remote Unit

option, you can collect information about re-

Test, Register Dump, Config

Step Action

Click the

Choose the number of B channels with which to test.

Click

Test

button (under

Start

to begin the remote test.

diagnostics

Configuring a User Profile on a Remote Unit

Config

To configure a User profile on a remote unit, click the (under

diagnostics

). (See also

Using Profiles

on page 3-7.)

button

Retrieving Current Settings from a Remote Unit

To retrieve the current settings from a remote unit, click the

Dump

button (under

format identical to the Preview list (see

diagnostics

). The current settings display in a

Preview Tab

on page 3-11 or

page 3-18).

61203153L2-20 Express 3000 User Manual 3-25

Chapter 3. Using the Express Configuration Program

Retrieving Status Buffer Information from a Remote Unit

To retrieve Status Buffer information from a remote unit, click the

tus Buffer

gins with the most recent call.

button (under

diagnostics

). Status Buffer information be-

CUSTOMIZING THE ADTRAN EXPRESS CONFIGURATION PROGRAM

preferences

The modify automatic features (see Figure 3-6).

option on the left panel contains controls that let you

Sta-

Figure 3-6. Preferences Window

Detecting the Connection

When the

erences

the presence of the Express 3000 on startup. Normally, you won’t make changes to this state. However, if you have opted to uncheck this box, you can use the connection features

Model

up is detected. You can also click the

3-26 Express 3000 User Manual 61203153L2-20

Auto-Detect Express 3000

), the Express Configuration program automatically detects

to re-define the connection, and when you click

checkbox is selected (under

Communication Port

Apply

Auto-Detect

button (under

pref-

and

this set-

pref-

Chapter 3. Using the Express Configuration Program

erences

your assistance.

) to instruct the program to detect the connection without

Automat ically Detecting the Unit on Startup

To instruct the ADTRAN Express Configuration program to automatically detect on startup an Express 3000 unit on COM ports 1 through 4, check the This feature defaults to the auto-detect state. Uncheck the box to disable auto-detection.

ADTRAN recommends that you use this feature to automatically detect SPIDs and Switch Types, thus greatly reducing the occurrence of time-consuming problems.

Auto-Detect Express 3000

checkbox (under

preferences

Using Caller ID

Caller ID allows you to view the number of an incoming Voice or Audio call via a pop-up menu on your computer screen. To enable Caller ID, check the

ences

If you want Caller ID information to display on the screen when you are not using a terminal application or dial-up networking, check

ture COM Port

page 3-4).

Caller ID and capture COM port

on the Tray Tool menu (see also

checkbox (under

Capture COM Port

prefer-

Cap-

You can also view information in the Caller ID log buffer (see

ing the Express 3000’s Caller ID Log Buffer

on page 3-24).

Display-

Using Terminal Software for Diagnostics

You can specify a software program to use for diagnostic test purposes. Under and click fields launches.

61203153L2-20 Express 3000 User Manual 3-27

preferences > Terminal Software

Program Parameters

Terminal

(under

. With this information entered, when you

diagnostics

, enter the

), the program designated in these

Program Name

Chapter 3. Using the Express Configuration Program

USING THE WIZARD

The Express Configuration Software through the process of configuring your Express 3000. Before activating the

Wizard

, ensure that the Express 3000 is connected to your computer and that it is powered on, and quit any programs that may be using the Express 3000. To activate the tion in the left panel. The window shown in Figure 3-7 opens.

Wizard

option guides you

, click on the

wizard

op-

Figure 3-7. ADTRAN Express Configuration Wizard

As you follow the on-screen instructions and click

, the figure shown in Figure 3-8 on page 3-29 opens and the Wizard prompts you to enter the following information: Area Code, ISDN Phone Number 1, and ISDN Phone Number 2. The telephone company from which you bought your ISDN service should provide you with this information. If you have problems with your ISDN service and need to contact an ISDN Support Center, see

vice

on page ix.

3-28 Express 3000 User Manual 61203153L2-20

Telephone Company Contacts for ISDN Ser-

Chapter 3. Using the Express Configuration Program

Figure 3-8. Window for Entering ISDN Phone Numbers

When you click

again, a new window opens (see Figure 3-9) for entering the Switch Type, SPID 1, and SPID 2; however, you may not need to enter this information as the Wizard uses advanced features to auto-detect SPIDs and Switch Type.

Figure 3-9. Window for Entering SPID Numbers

61203153L2-20 Express 3000 User Manual 3-29

Chapter 3. Using the Express Configuration Program

Automatically Running the Wizard on Startup

To instruct the ADTRAN Express Configuration program to automatically run the Wizard on startup, check the (under

preferences

). To disable this feature, uncheck the checkbox.

Auto-Run Wizard

checkbox

LOCATING INFORMATION ABOUT THE PROGRAM

To find the version number and registration information about the ADTRAN Express Configuration program, click on panel of the GUI.

about

on the left

3-30 Express 3000 User Manual 61203153L2-20

Chapter 4

Using

VT-100 Terminal

Emulation

You can configure the Express 3000 using any communications package that supports VT-100 terminal emulation. Ensure that the Express 3000 is properly connected to your PC and that it is powered on before you try to configure your unit.

Configuring the Exp ress 300 0 Using VT-100 Terminal Em ul ation

Step Action

Connect to a VT-100 terminal using a communications package such as HyperTerminal.

At the prompt, enter the command

Enter

key.

(The Configuration screen displ ays; see

Figure 4-1.)

The AT command is not visible as you type since echo is off by default. To enable echo, type

AT!V

and press the

ATE1

Enter the following information:

• Area Code

• ISDN phone number 1

• ISDN phone number 2

Enable Auto-Detect SPIDs/Switch and any other changes.

61203153L2-20 Express 3000 User Manual 4-1

Enter

Ctrl + X

to exit the menu.

Chapter 4. Using VT-100 Terminal Emulation

Figure 4-1. VT 100 Terminal Configuration Menu

Accessing Terminal Menus

After establishing a VT-100 terminal emulation session, you can go to a particular menu by pressing the hot key sequence for that menu (see Table 4-1). If the hot keys don’t work, ensure that the co mmunications package is configured to pass these control sequences through to the Express 3000.

Table 4- 1. Menu Hot Keys

Menu Hot Keys

AODI (Ctrl + A) CONFIG (Ctrl + C) DIAL (Ctrl + D) STATUS (Ctrl + V) TEST (Ctrl + T)

The communications package must be configured to pass these control sequenc es through to the Exp ress 3000.

4-2 Express 3000 User Manual 61203153L2-20

Chapter 4. Using VT-100 Terminal Emulation

Exiting the Terminal Menus

To exit the terminal menus, type

Ctrl + X

Placing the Unit Back On-line

Ctrl + X

The nected.

command also places the unit back on-line if a call is con-

Displaying the Status Buffer

Once you have accessed the terminal menus, type to display the Express 3000 tains the Status Buffer.

Status

menu (see Figure 4-2) which con-

Ctrl + V

at any time

Figure 4-2. VT 100 Terminal Status Buffer Menu

61203153L2-20 Express 3000 User Manual 4-3

Chapter 4. Using VT-100 Terminal Emulation

STATUS BUFFER MESSAGES

Status Buffer messages provide information about call progress, ISDN link status, and error conditions (see Figure 4-2 on page 4-3). The Status Buffer contains only the last 20 status messages, with relevant status items, generated during unit operation. The most recent status message appears as Status 1, with the remaining status messages appearing in descending order. Appendix B, the Status Buffer messages and their descriptions

Status Buffer Messages

, lists

4-4 Express 3000 User Manual 61203153L2-20

Chapter 5

The Express 3000 fully supports optional calling features such as three- or six-way call conferencing, call forwarding, caller ID, call return, call holding, call transfer, call rejection, call waiting, and message waiting. To use these features, your touch-tone telephone must connect to POTS 1 (see page 2-11).

Optional Calling Features

Connecting Your Primary Te lephone

These features are available only if included in the ISDN service to which you subscribe.

CALL CONFERENCING

Call Conferencing (also known as three-way calling) permits a conversation between three to six parties, each at different locations.

Instructions for Call Conferencing

Step Action

Establish a voice call.

Flash-hook (i.e., press the key pad) to put the first party on hold and receive a second dial tone.

Dial the second party.

Repeat steps 2 and 3 as necessary.

Flash-hook again to connect all callers.

61203153L2-20 Express 3000 User Manual 5-1

FLASH

button on the telephone

Chapter 5. Optional Calling Features

CALL FORWARDING

If subscribed to, this service forwards incoming calls to a different number. This action occurs after a certain number of rings or if the line is in use (busy).

CALLER ID

Caller ID displays a caller’s name and phone number in a Caller ID box.

CALL RETURN

With this feature, your telephone automatically dials the last incoming call.

CALL REJECT

The Express 3000 provides two methods for rejecting incoming calls: using a call reject list and rejecting anonymous calls. Both of these features are enabled and disabled from the when you are working with User profiles.

Phone List

tab which opens

Call Rejection List

The Call Rejection List compares all incoming Speech and Audio calling party numbers to a user-created list of ten numbers that the user wants rejected. If a match is found, the POTS port will not ring. Generally, the caller experiences a busy signal. To find out if calls have been rejected, users must view the Status Buffer for rejection messages.

Anonymous Call Rejection

Sometimes callers block a party number so that you cannot see who is calling in (i.e., an anonymous call). These numbers normally appear as

Private

5-2 Express 3000 User Manual 61203153L2-20

on a Caller ID unit. If the Anonymous Call Rejection feature is

Chapter 5. Optional Calling Features

enabled, anonymous calls will not ring the POTS port. Generally, the caller experiences a busy signal. To find out if calls have been rejected, users must view the Status Buffer for rejection messages.

CALL WAITING

Call Waiting permits one voice call to be placed on hold while answering another voice call. To enable this option, follow the instructions below.

Instructions for Enabling Call Waiting

Step Action

Flash-hook (i.e., press to place the active call on hold and answer an incoming call.

Flash-hook as necessary between the two calls.

Hang up to terminate both calls.

FLASH

button on telephone keypad)

Controlling Call Waiting

Call waiting can be disabled and enabled on a abled, you do not hear the call waiting tone.

Instructions for Enabling/Disabling the Call Waiting Tone

To... Do this...

Disable Using a touch-tone phone, press Enable Hang up; the Express 3000 defaults to call waiting.

per-call

*70

basis. When dis-

61203153L2-20 Express 3000 User Manual 5-3

Chapter 5. Optional Calling Features

MESSAGE WAITING INDICATOR

If your ISDN line provisioning includes a Message Waiting Indicator, a stuttered dial tone is present on the POTS port when a message is unread. The stuttered dial tone is only present on the directory number on which a Message Waiting Indicator has been provisioned. Once a message is read, the stuttered dial tone stops.

When connecting to a National ISDN 1 switch, call conferencing, message waiting, and call transferring are assigned a unique feature identifier number. This number may not be the same in all areas.

S-registers 90 through 93 (see Appendix A) contain the calling feature identifier numbers used by the Express 3000. If these numbers do not work in your area, contact your ISDN provider.

PO TS PORTS DISTINCTIVE RINGS

You can set up the Express 3000 so that POTS ports 1 and 2 have distinctive rings that are easily recognized. S-register 19 controls this feature (see

S-Registers

on page A-2).

5-4 Express 3000 User Manual 61203153L2-20

Chapter 6

Software upgrades provide you with new and improved features. The Express 3000 flash-memory upgrades the software from a file provided by ADTRAN. To check the software version currently running, click on the or view the

Use the Express Configuration program or a VT-100 terminal emulation program that supports the XMODEM or XMO DEM 1K proto cols (such as HyperTerminal) to upgrade your software. This chapter provides instructions for upgrading software using the Express Configuration program and using HyperTerminal.

Upgrading Software

about

tab of the Express Configuration program

Status

menu via a VT-100 terminal emulation session.

If a terminal emulation package other than HyperTerminal is selected, please see the instructions supplied with the package to set up an XMODEM or XMODEM 1K connection.

UPGRADING FILES USING THE EXPRESS CONFIGURATION PROGRAM

Instructions for Upgrading Software Using the Express

Configuration Program

Step Action

Download the necessary upgrade files from the ADTRAN web site (

Open the Express Configuration program. (If necessary, see instructions.)

61203153L2-20 Express 3000 User Manual 6-1

www.adtran.com

Opening the Program

on page 3-2 for detailed

Chapter 6. Upgrading Software

Instructions for Upgrading Software Using the Express

Configuration Program

Step Action

Click on the Express Configuration program option labeled

diagnostics

Enter the file name in the

File Name

field, or

the right file.

Click the

Start

button to start the software upgrade process.

When the software upgrade is complete, a message displays indicating the status of the software upgrade.

(If the software upgrade failed, see Troubleshooting on page 8-1.)

During the software upgrade process, the is no longer illuminated. Only the

TD LED

PWR/LINE LED

flashes during the software upgrade process. Once the process is complete, the Express 3000 automatically resets.

Close the Express Configuration program when you have finished.

Browse

for

6-2 Express 3000 User Manual 61203153L2-20

Chapter 6. Upgrading Software

UPGRADING SOFTWARE USING HYPERTERM INAL

Instructions for Upgrading Software Using HyperTerminal

Step Action

Download the necessary upgrade files from the ADTRAN web site (

Connect to the Express 3000 via HyperTerminal: a. Windows 95

Start

Windows 98

Start >

b. When the

type in a connection name, select an icon, and click

c. In the

field and select the COM port to which the Express 3000 is connected; click

d. The

Change the

Type

Programs> Accessories

HyperTerminal

Connect To

COM port

AT!FLASHLOAD

www.adtran.com

> Communication

Connection Description

window, go to the

Properties

Bits per second

to initiate the firmware update.

window opens next.

field to

HyperTerminal

window opens,

Connect using

57600

and click

The AT command is not visible since echo is off by default. (To enable echo, type

4 5

61203153L2-20 Express 3000 User Manual 6-3

Click the Click

to the Express 3000.

Transfer

Browse

menu; then click

to locate the directory and file to download

ATE1

Send File…

Chapter 6. Upgrading Software

Instructions for Upgrading Software Using HyperTerminal

Step Action

6 7

Change the Once the download is complete, exit HyperTerminal,

Protocol

1K Xmodem

and click

Send

saving the session if desired.

The software upgrade is now complete.

PWR/LINE, B1

If the

and

B2 LED

s are flashing, the software

upgrade failed. (In this case, see Troubleshooting on pa ge 8-1.)

6-4 Express 3000 User Manual 61203153L2-20

Chapter 7

If you are using a PC running Windows 95/98, you can connect an external or internal analog modem to the Express 3000 and access an Internet Service Provider or host server that does not support ISDN. When you check commands sent to the COM port connected to the Express 3000 are passed to the external analog modem; therefore, commands cannot be sent to the Express 3000 when this mode is active. To resume

communication with the Express 3000, uncheck

This chapter describes the installation procedures for both external and internal modems.

Installing an Analog Modem

Enable Modem

Windows NT 4.0 does not sup port this feature.

(on the Tray Tool Menu), all

Enable Modem

EXTERNAL ANALOG MODEM APPLICATION

To use an external analog modem with the Express 3000, you will need the following items Express 3000:

in addition to

the items provided with the

• External analog modem

• EIA-232 serial cable

• RJ-11 to RJ-11 telephone cable

• 16550 UART high-speed serial port (but only for data rates of

230.4 kbps)

Figure 7-1 illustrates the setup for an external analog modem connected to the Express 3000. This setup requires one PC COM port and supports DTE rates of up to 115.2 kbps.

61203153L2-20 Express 3000 User Manual 7-1

Chapter 7. Installing an Analog Modem

AC Outlet

Rear View

EIA-232 Cable (1)

COM Ports

ISDN

Telephone Cable

ISDN

T elephone W all Jack

EIA-232 Cable (2)

Express 3000

Rear View

External Analog

Modem

Dial Line or

Line Jack

RJ-11 to RJ-11

Telephone Cables

Analog T elephone

Figure 7-1. External Analog Modem Application

EIA-232 cable 1 (pr ovided with th e Expr ess 3000) connects the Express 3000 to the PC. EIA-232 cable 2 (provi ded by the user) connects the external analog modem to the Express 3000.)

7-2 Express 3000 User Manual 61203153L2-20

Chapter 7. Installing an Analog Modem

Connecting an External Analog Modem

To connect an external analog modem to the Express 3000 use the following procedure:

Instructions for Connecting an External Analog Modem

Step Action

Ensure that the Express 3000 is connected to the PC via the provided EIA-232 cable, and that the PC is turned on.

Ensure that the modem power is plugged in).

Connect one end of the second EIA-232 serial cable to the external analog modem and the other end to the Express 3000 port labeled modem is positioned above this port).

off

MODEM

(i.e., it’s not

(an illustration of a

Incoming calls must use ISDN phone number 2 for external analog applications.

Connect one end of the RJ-11 to RJ-11 telephone cable

POTS port 2

to telephone above a modem is positioned above this port) and the other end to the external analog modem. (See the external anal og modem’s documentation to determine which modem jack is the

Power on the external analog modem (i.e., plug it in).

on the Express 3000 (an illustration of a

Dial Line

Line

jack.)

Line

jack on the

(The external analog modem is now connected to the Express 3000.)

If you are connecting an external analog modem that has already been in use by a PC running Windows 95/98, you are ready to use the external analog modem. Enable the exter nal analog modem usi ng either

61203153L2-20 Express 3000 User Manual 7-3

Chapter 7. Installing an Analog Modem

the Express Configuration program (Tray Tool Menu) or by using a VT-100 terminal emulation package (such as HyperTerminal).

If you are connecting an external analog modem that has not been used by a PC running Windows 95/98, you must configure it before you can use it (see

Configuring the External Analog Modem

on page 7-4).

Configuring the External Analog Modem

To configure the external analog modem, set up the communications software so it uses the same serial COM port to which the Express 3000 is connected.

To install and use an external modem that does not support

230.4 kbps, set

ON (down)

230.4 kbps operation for ISDN connections, set

OFF (up)

When using an external analog modem that does not support

230.4 kbps with applications that support Express 3000 operation at

230.4 kbps, attach the Express 3000 to the high-speed 16650 UART COM port and connect the external analog modem to a separate COM port. This setup allows the Express 3000 to operate at 230.4 kbps and the external modem to operate at the reduced speed.

DIP Switch 1

, thus limiting the DTE speed to 115.2 kbps. To r e-enable the

position.

on the back panel of the Express 3000 to

DIP Switch 1

to the

Setting the Carrier Detect Signal

Before enabling the modem using the Express Configuration program, set the (track CD signal). Use the AT command commands into the modem, open a VT-100 terminal emulation session and enter the following (

ter

key to insert a carriage return):

7-4 Express 3000 User Manual 61203153L2-20

Carrier Detect

(CD) signal from the modem to

AT&C1

indicates you should press the

<cr>

to do this. To enter AT

Normal

En-

Chapter 7. Installing an Analog Modem

Command Function

AT_L1 <cr> AT <cr> ATI <cr> AT&C1 <cr> AT&W <cr> AT_L0 <cr>

Enables external analog modem. OK response (sets modem baud rate). Identifies the modem (verifies modem connected). Sets CD to normal. Saves settings. Disables external analog modem.

CONTROLLING AN EXTERNAL ANALOG MODEM

You can enable and disable (control) an external modem w ith the Windows 95/98 Tray Tool Men u (see or with VT-100 terminal emulation (discussed here). When the Express 3 000 enables the external modem port, the external analog modem RTS and CTS lines directly switch over to the PC COM port. This switching process allows the external analog modem to provide flow control as normal. Once the modem is enabled, all further COM activity transmits to the external analog modem. When the modem is disabled, the ISDN terminal adapter within the Express 3000 processes all further COM port activity.

Launching the Tray Tool

on page 3-3)

Controlling the Modem via T erminal Emulation

Another method of controlling an external analog modem is using a VT-100 terminal emulation package such as HyperTerminal. First, determine if the external analog modem is properly connected to the Express 3000 by typing the AT command key. If properly connected, the Express 3000 responds with the mes-

MODEM FOUND

sage connected, the Express 3000 responds with the message

FOUND

61203153L2-20 Express 3000 User Manual 7-5

The analog modem itself. An sent while the external analog modem is enabled.

. If the external analog modem is not properly

command is directed to the Express 3000, not the

AT!Z

ERROR

and pressing the

AT!Z

NO MODEM

occurs if the command is

Enter

Chapter 7. Installing an Analog Modem

Using VT-100 Terminal Emulation to Enable/Disable the Modem To do this... Enter this AT Command

Enable modem Disable modem

AT_L1

AT_L0

and press the and press the

Enter

key key

When carrier detect (CD) is active (i.e., a call is connected) on the external analog modem, the Express 3000 will not switch control from the modem port when you attempt to disable it. The call must be hung-up (disconnected) to deactivate CD, before you can switch control from the modem port and disable it.

INTERNAL ANALOG MODEM APPLICATION

The following items are necessary to connect an internal analog modem to the Express 3000:

• Internal analog modem

• RJ-11 to RJ-11 telephone cable

When using an internal analog modem with the Express 3000, two COM ports are assigned on the PC and configured independently. See the manufacturer's documentation for internal analog modem co nfiguration.

Figure 7-2 on page 7-7 illustrates the connections for installing an internal modem to the Express 3000.

7-6 Express 3000 User Manual 61203153L2-20

Chapter 7. Installing an Analog Modem

ISDN Cable

Figure 7-2. Internal Analog Modem Connections

Connecting an Internal Analog Modem

To connect an internal analo g modem to th e Express 3000, use the following procedure:

Instructions for Connecting an Internal Analog Modem

Step Action

Ensure that the Express 3000 is connected to the PC.

Connect one end of the RJ-11 to RJ-11 telephone cable to the telephone jack labeled

Connect the other end of the RJ-11 to RJ-11 telephone cable to the

Dial Line

on the Express 3000.

Line

jack on the internal analog

modem.

See the internal analog modem documentation to determine which jack on the internal analog modem is the

Line

jack.

61203153L2-20 Express 3000 User Manual 7-7

Dial Line

Chapter 7. Installing an Analog Modem

7-8 Express 3000 User Manual 61203153L2-20

Chapter 8

Troubleshooting

TROUBLESHOOTING GUIDELINES

This section provides troubleshooting techniques to resolve problems that may be encountered while operating the Express 3000. If problems persist, contact ADTRAN technical support for assistance (see the inside back cover of this manual for more information). Topics covered in this chapter are listed below:

PWR / LINE LED is off.

•

PWR / LINE LED flashes, and 1 and 2 LEDs are off.

•

PWR / LINE LED, and 1 and 2 LEDs flash green.

•

Dial-up connection problems.

•

Auto-detect Switch SPIDs remains at Link Down.

•

Express 3000 not detected.

•

External analog modem not detected.

•

Difficulty with 230.4 kbps operation.

•

Dial-up networking difficulty.

•

See page 8-2

See page 8-4

See page 8-5

See page 8-6

See page 8-7

61203153L2-20 Express 3000 User Manual 8-1

Chapter 8. Troubleshooting

PWR / LINE LED is off.

This indicates a problem with the power to the unit.

1. Verify that the power cord is connected to the Express 3000, and that it is plugged into a working 120 volt AC electrical outlet.

PWR / LINE

LED flashes, and 1 and 2

LEDs are off.

This indicates a problem with the physical connection of the ISDN line between the Express 3000 and the local telephone company.

1. Verify that the large end of the ISDN telephone cable (provided with the Express 3000) is connected to the ISDN connector on the rear panel of the Express 3000.

2. Verify that the small end of the same ISDN telephone cable is connected to the ISDN telephone wall jack that is installed with a Basic Rate ISDN.

3. If steps 1 and 2 do not solve the problem, contact your local telephone service provider.

PWR / LINE LED, and 1 and 2 LEDs flash green.

This indicates a configuration problem.

1. Verify that the following information has been correctly entered:

• Switch Type

• Service Profile Identifiers (SPIDs)

• ISDN Phone Numbers

8-2 Express 3000 User Manual 61203153L2-20

Chapter 8. Troubleshooting

PWR / LINE LED, and 1 and 2 LEDs flash green. (Continued)

a. To verify this information, click

nostics

click invoke the VT-100 menu system, issue the AT comman d

AT!V

minal.)

b. You can also use

ences

Type. In the ADTRAN Express Configuration program, click the screen of the VT-100 menu system. (To invoke the VT-100 menu system, issue the AT command emulation package such as HyperTerminal.)

c. If all configuration information is correct, and the unit is

properly connected, link status is good and calls still cannot be placed, refer to page 8-4.

2. Look for the following with the COM port setup:

• IRQ conflicts

• Wrong DTE speed

on the ADTRAN Express Configuration wi ndow, or

Configuration Screen

from a terminal emulation package such as HyperTer-

Auto-Detect Express 3000

) to automatically detect the SPIDs and the Switch

wizard

on the Express Configuration window or, use

Auto-Detect SPIDs / Switch

Link Status

PWR /LINE

If the sequentially, after a software upgrade, a problem occurred during the download. Restart the download using the instructions in Chapter 6. If the download fails a second time, contact ADTRAN technical support (see inside back cover).

LED, and 1 and 2 LEDs flash green,

in the VT-100 menu system. To

(under

option in the

AT!V

indicates

Configuration

from a terminal

Link Up

under

prefer-

. If the

diag-

61203153L2-20 Express 3000 User Manual 8-3

Chapter 8. Troubleshooting

Dial-up connection problems.

A variety of causes may result in dial-up connection problems.

1. Status Buffer messages r eturned fr om the ISDN ne twork and the Express 3000 can help diagnose many dial-up connection problems.

a. Access these messages by clicking

Remote) on the

diagnostics

Status Buffer

(Local or

option on the ADTRAN

Express Configuration window.

b. Alternatively, you can access the

key sequence

Ctrl+V

in the VT-100 menu system. (To invoke

the VT-100 menu system, issue the AT command

Status Buffer

by using the

from

AT!V

a terminal emulation package such as HyperTerminal.)

2. Ensure the following to verify the correct protocol is selected:

• PPP or V.120 generally for Internet applications

• V.120 or Multilink PPP f or work-at-home

8-4 Express 3000 User Manual 61203153L2-20

Chapter 8. Troubleshooting

Auto-detect Switch SPIDs remains at Link Down.

Link Down

A indicates a problem with the ISDN line provided from the telephone company. Usually, the ISDN physical layer device ha s been unable to synchronize to the network.

1. Verify that the Express 3000 is powered on.

2. Verify that the provided ISDN telephone cable is correctly

installed between the Express 3000 and the ISDN wall jack.

a. If the wall jack does not have ISDN installed on the two

b. Call the local telephone company and have them check the

condition persisting for longer than five minutes

middle pins (tip and ring), the Express 3000 will never synchronize to the telephone switching equipment.

ISDN line for correct operation.

61203153L2-20 Express 3000 User Manual 8-5

Chapter 8. Troubleshooting

Express 3000 not detected.

The Express 3000 may not be detected for several reasons.

1. Verify the following:

a. The Express 3000 is powered on.

b. No other applications are running that could be using the

COM port to which the Express 3000 is attached.

A Windows application does not have to be active to tie up a COM port. Be sure to check the Windows 95/98 Taskbar for any suspended applications (such as HyperTerminal) that may be using the COM port. If any applications are minimized, they must be closed Express Configuration program.

before

starting the ADTRAN

2. If you are operating at 230.4 kbps, move

Off

(up)

3. Confirm that the computer has a 16650 UART.

DIP switch 1

External analog modem not detected.

Verify the following:

1. The external analog modem is powered on.

2. The external analog modem is properly installed and configured for use with the Express Configuration program.

8-6 Express 3000 User Manual 61203153L2-20

Chapter 8. Troubleshooting

Difficulty with 230.4 kbps operation.

If the Express 3000 does not work when the DTE rate is set (inside Windows) to 230.4 kbps, verify the following:

DIP switch 1

2. A high-speed serial card with a 16650 UART is being used, and

the software drivers to support the extended baud rate tables are installed.

on the back of the Express 3000 is set to

Off (up)

Dial-up networking difficulty.

1. If Windows 95/98 Dial-Up Networking cannot talk to the

Express 3000, check the modem configuration for the Express 3000 and ensure the bit rate for the DTE is set correctly.

2. If the PC is not equipped with a 16650 UART, then the fastest

DTE operation speed is 115.2 kbps; ensure the speed is not higher than the PC and modem can support.

61203153L2-20 Express 3000 User Manual 8-7

Chapter 8. Troubleshooting

8-8 Express 3000 User Manual 61203153L2-20

Appendix A

AT Commands and S-Registers

AT COMMANDS

AT commands issue directions to the Express 3000 via a VT-100 terminal emulation session. The DTE serial port accepts AT commands only when no calls are established; i.e., the carrier detect (CD) signal is inactive. When a call is established, the CD signal is active and the port is used for data. The port cannot be used simultaneously to issue AT commands and transmit and receive data. After entering command mode (CD inactive), you can transmit AT commands to the Express 3000 to configure most options, dial re mote Express 3000s, and initiate tests to check both the Express 3000 and the network connections.

Escape Sequence and Guard Time Delay

To exit data mode (CD active) and enter command mode, the DTE serial port must transmit a proper escape sequence to the Express 3000. A specified time delay must occur between the last data character and the first escape sequence character. This delay is the guard time delay. You can change the guard time by writing a value to the S12 register. For a valid escape sequence to occur, the DTE must transmit the escape code character each character less than the guard time.

three

times in succession with the delay between

The default escape sequence is is one second.

61203153L2-20 Express 3000 User Manual A-1

and the default guard time delay

+++

Appendix A. AT Commands and S-Registers

Entering Text into the Command Line

All command lines must begin with the AT character set in either all uppercase or all lowercase letters. After the AT attention code, the command line may contain a single command or a series of commands; however, AT commands separate line and followed by mands, you may separate the individual commands with spaces for readability. The maximum length for a command line is 40 characters.

After receiving a terminating character, the Express 3000 executes each command line. The default terminating character is a carriage return (ASCII 013), but it can be changed by writing a differen t value to register S3. Before transmitting the terminating character, you can edit the command line by using the backspace character (ASCII 008) to erase errors so the proper commands can be entered.

Enter

and

_L1

. When entering a series of com-

must be entered on a

_L0

To return an active call to the on-line state, enter

ATO

Entering AT Commands

To enter an AT command, type press the example,

Enter

key (the AT Commands list begins on page A-4). For

ATI1

returns the software version of the Express 3000 unit.

followed by the command; then,

S-REGISTERS

You can change or view the Express 3000 configuration using the S-registers (the S-registers list begins on page A-9).

Reading S-Registers

To read an S-register, type AT, the S-register number, a question mark, and then press the Auto Answer options.

A-2 Express 3000 User Manual 61203153L2-20

Enter

key. For example,

ATS0?

lets you view the

ADTRAN 3000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

List of Figures

List of Tables

AO/DI

EXPRESS CONFIGURATION SOFTWARE

ANALOG DEVICES SUPPORTED

REMOTE ACCESS

EXPRESS 3000 FEATURES

SYSTEM REQUIREMENTS

ORDERING A BASIC RATE ISDN LINE

EXPRESS 3000 SHIPPING CONTENTS

ADDITIONAL DOCUMENTATION

WINDOWS INSTALLATION PROCEDURE

Connecting the Hardware: Windows

Installing the Express Configuration Software: Windows

MACINTOSH INSTALLATION PROCEDURE

Connecting the Hardware: Macintosh

Installing the Express Configuration Software: Macintosh

Front P anel

Rear Panel

Setting the DIP Switches

DIP Switch 1

DIP Switch 2

USING SUPPLEMENTAL ANALOG DEVICES

CONNECTING SUPPLEMENTAL DEVICES

Connecting Your Primary Telephone

Shared Port for Analog Devices

BEFORE USING THE PROGRAM

OPENING THE PROGRAM

Instructions for Windows 95, 98, and NT

Instructions for Macintosh

CLOSING THE PROGRAM

LAUNCHING THE TRAY TOOL

Opening the Tray Tool Menu

Properties

Toll Saver

Refresh

Enable/Disable Modem

Capture COM Port

About Express Configuration

Help on Express Configuration

Exit

FACTORY DEFAULT SETTINGS

Restoring Factory Default Settings

USING ON-LINE HELP

UNDERSTANDING PROFILES

ISDN Profiles

User Profiles

Internet Access Protocols

Remote Access Protocols

Using Profiles

ISDN Profile Window

General Tab

Packet Tab

Preview Tab

User Profile Window

General Tab

Protocols Tab

Phone List Tab

Advanced Tab

Preview Tab

Creating New Profiles

Saving Profiles

Modifying Profiles

Copying Profiles

Deleting Profiles

Importing Profiles

Exporting Profiles

Reading Configuration Information into the Current Profile

USING DIAGNOSTICS

Diagnosing Local Units

Displaying the Unit’s Current Status

Displaying the Express 3000’s Caller ID Log Buffer

Retrieving Current Settings

Diagnosing Connection Problems

Launching Terminal Programs

Diagnosing Remote Units