Admiral AAV7000AWW Owner’s Manual

Washer
AAV-2
Table of Contents
Important Safety Instructions
Using the Controls
2 Speed Models ............ 3-4
Special Features ......... 9-10
Care & Cleaning ........... 10
1-2
Operating Tips ............ 1 1
Troubleshooting ........... 12
Guide d'utilisation
et d'entretien .............. 14
Guia de uso y cuidado ..... 28
Form No. Y81897 A Part No. 2206665 www.maytag.com Lithe U.S.A. ,_,2006 Maytag Appliances Sales Co.
Importnn!SnfetyInstructions
Installer: Please leave this guide with this
appliance. Consumer: Please read and keep this guide for
future reference. Keep sales receipt and/or canceled check as proof of purchase.
Model Number Serial Number Date of Purchase
If you have questions, call: Customer Assistance
1-800-688-9900 U.S.A. 1-800-688-2002 Canada
(Mon.-Fri. 8 a.m.-8 p.m. Eastern Time) Internet: http://www.m aytag.com
U.S.A. Customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
In our continuing effort to improve the quality and performance of our appliances, it may be necessary to make changes to the appliance without revising this guide.
For service information, see page 11.
What You Need to Know About Safety Instructions
Warning and Important Safety Instructions appearing in this guide are not meant to cover all possible
conditions and situations that may occur. Common sense, caution and care must be exercised when
installing, maintaining or operating appliance. Always contact the manufacturer about problems or
conditions you do not understand.
Recognize Safety Symbols, Words, Labels
WARNING - Hazards or unsafe practices which COULD
result in severe personal injury or death.
Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could
ignite or explode.
Do not wash articles which have been previously
cleaned, washed, soaked, or spotted with gasoline,
dry-cleaning solvents, oil, waxes, chemical solvents,
alcohol, turpentine, or other flammable or explosive
materials. These substances will be retained in
articles, and articles which still contain these flammable or explosive substances give off vapors that could ignite or explode.
Observe these precautions when using cleaning fluids, spot or stain removers, etc. These products should be labeled "nonflammable;' Use according to
manufacturers directions in a well ventilated area or
outdoors. Thoroughly rinse articles by hand before
placing them in the washer. Some of these products
- rust removers for example - will damage
components and the finish of the washer.
Keep area around and underneath washer free from the accumulation of combustible materials, such as
lint, paper, rags, gasoline, and all other flammable vapors and liquids.
HYDROGEN GAS IS EXPLOSIVE! Under certain
conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks
or more. If the hot water system has not been used for such a period, before using the washer, turn on
all the hot water faucets and let the water flow from
each faucet for several minutes. This will release any
accumulated hydrogen gas. As this gas is flammable, do not smoke or use an open flame
during this time.
Recent studies have shown that if vegetable oil
contaminated materials are incompletely washed, a
carry-over and buildup of the oil may contribute to a
chemical reaction (spontaneous combustion) that
could cause a load to catch fire by itself. This would
be more likely to happen if the load were left in the
dryer after tumbling stopped or if items were folded
and stacked while warm.
CAUTION - Hazards or unsafe practices which COULD result in minor personal injury.
ImportnntSnfet¥Instructions
1. Read all instructions before using the appliance.
2. As with any equipment using electricity and having moving parts, there are potential hazards. To use this 7.
appliance safely, the operator should become familiar with the instructions for operation of the appliance 8.
and always exercise care when using it.
3. De net install or store this appliance where it will be exposed to the weather.
4. Install and level washer on a floor that can support the weight.
5. This appliance must be properly grounded. Never plug the appliance cord into a receptacle which is
not grounded adequately and in accordance with local and national codes. See installation instructions
for grounding this appliance.
6. To avoid the possibility of fire or explosion: a. De net wash items that have been previously
cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that
could ignite or explode. Hand wash and line dry any items containing these substances.
Any material on which you have used a cleaning solvent, or which is saturated with flammable
liquids or solids, should not be placed in the washer until all traces of these liquids or solids and their fumes have been removed.
These items include acetone, denatured alcohol, gasoline, kerosene, some liquid household cleaners, some spot removers, turpentine, waxes
and wax removers.
b,
De not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the
wash water. These substances give off vapors that could ignite or explode.
C,
Under certain conditions, hydrogen gas may be produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been
used for such a period, before using a washing machine or combination washer-dryer, turn on all
hot water faucets and let the water flow from each for several minutes. This will release any
accumulated hydrogen gas. As the gas is flammable, de net smoke or use an open flame
during this time.
d. De net wash or dry items that are soiled with
vegetable or cooking oil. These items may contain
some oil after laundering. Due to the remaining oil, the fabric may smoke or catch fire by itself.
Do not reach into the appliance if the tub or agitator is moving.
De net allow children or pets to play on, in, or in front of the appliance. Close supervision is necessary
when the appliance is used near children and pets.
,
Do not tamper with controls.
10.
De net repair or replace any part of the appliance or attempt any servicing unless specifically recommended in published user-repair instructions
that you understand and have the skills to carry out.
11.
Unplug power supply cord before attempting to service your washer. Service is to be done only by
qualified service personnel.
12.
The agitator should not be removed. If the agitator is
removed, it must be replaced by pushing down completely and the locking screw tightened before
the washer is operated.
13.
Keep all laundry aids such as detergents, bleach, etc., out of the reach of children, preferably in a locked
cabinet. Use laundry aids only as directed by the manufacturer. Observe all warnings on container labels.
14.
Keep the area around and underneath washer free from the accumulation of combustible materials, such
as lint, paper, rags, gasoline, and all other flammable
vapors and liquids.
De not use chlorine bleach and ammonia or acids
15. (such as vinegar or rust remover) in the same wash.
Hazardous fumes can form.
16.
De net machine wash fiberglass materials. Small particles can stick to fabrics washed in following
loads and cause skin irritation.
17.
For flame resistant finishes - follow garment manufacturer's instructions carefully. Improper laundering could remove the finish.
18.
Before the appliance is removed from service or discarded, remove the door to the washing compartment.
19.
Inlet hoses are subject to damage and deterioration over time. Check the hoses periodically for bulges, kinks, cuts, wear or leaks and replace them every five years.
SAVE THESE iNSTRUCTiONS
2
UsingtheControls-2SpeedComboModels
Select Load Size
Determine the selected setting based on clothes load size. Selection should provide sufficient water to permit clothes to circulate freely during agitation.
It may become necessary, due to bulky fabrics, to adjust the water level after agitation begins. To adjust the water level, turn the control to Reset and then
back to the desired setting.
Mini 1/4 Full Med 1/4 - 3/4
Super 3/4- Full
Note: Items must circulate freely for best results.
Select Wash/Rinse Temperature
Your washer gives you a choice of hot, warm or cold water for washing and cold water for rinsing. Use the
chart below as a guide.
Hot/Cold
Warm/Cold Moderately soiled, colored items;
Cold/Cold Brightly colored, lightly soiled
Note: In wash water temperatures below 60° F,
detergents do not dissolve well or clean well. Care
labels define cold water as up to 85° E
White and heavily soiled, color-fast
items.
most wrinkle-free items.
items; washable woolens.
Select Cycle
To select a cycle, push the control dial in (off position)
and turn it to the right (clockwise) until the pointer is at the number of minutes needed for the wash load in the
Cottons, Wrinkle-Free Fabrics or Delicates cycles.
Cottons Cycle
Provides normal agitation and normal spin speeds to
wash cottons and heavily soiled items. For maximum
cleaning, set the dial at 14 minutes.
Wrinkle-Free Fabrics Cycle
Provides normal agitation and normal spin speed with a spray rinse to protect wrinkle-free fabrics.
Delicates Cycle
Provides slow agitation speed and slow spin speed for delicates and knits.
Pull Control Dial Out to Start
You may stop the washer at any time by simply pushing the control dial in. Therefore it is possible to obtain a non-agitated soak or to shorten, skip or
repeat any part of a cycle. The control dial must be
)ushed in (off position) when you change the setting.
Note: Do not attempt to turn the control dial
counterclockwise. Damage to the timer will result.
UsingtheControls-4SpeedComboModels
47C ATC
_rmtd
ATc )
U)AD SIZE _SH_ _Ph SP_;ED
Select Load Size
Determine the selected setting based on clothes load size. Selection should provide sufficient water to permit clothes to circulate freely during agitation.
It may become necessary, due to bulky fabrics, to adjust the water level after agitation begins. To adjust
the water level, turn the control to Reset and then back to the desired setting.
Mini 1//4 Full
Small 1//4- 1/2
Medium 1/2 - 3//4
Super 3//4- Full
Note: Items must circulate for best results.
freely
1*'_4.SH/RINSE TF,MP
Normal/Normal
Normal/Slow
Slow/Normal
Slow/Slow
Sturdy fabrics needing maximum water extraction.
Sturdy fabrics needing a slower spin speed because of wrinkling.
Heavy loads of delicate fabrics
needing a fast spin for better water extraction.
Delicate fabrics needing slower
wash and spin speed because of clothing construction.
Select Wash/Rinse Temperature
Your washer gives you a choice of hot, warm or cold water for washing and cold water for rinsing. Use the following chart as a guide.
i/ _ii ¸ii/iiiiiiiiH!ii!iii!tii_i_i_i _i!_i !illi_i_i_i_i_i_i_i_I
r_leS.
Select Wash/Spin Speed
Your washer has selectable wash and spin speed combinations.
Cold/Cold Brightly colored, lightly soiled items,
These settings feature Automatic Temperature Control:
ATC Hot/Cold, to the hot water from your water
ATC Warm/Cold heater. Provides optimum cleaning
ATC Cold/Cold
washable woolens.
Saves energy by adding cold water
at lower temperatures. May add hot water to the incoming
cold water as the washer fills. This assures that the water will be warm
enough to properly activate detergent.
_X7'_4 _Ii S&_
Control features vary by model
DH.tCAT_;.S
Note: In wash water temperatures below 60° F,
detergents do not dissolve well or clean well. Care labels define cold water as up to 85° F.
Select Options {if desired)
Extra Rinse
When the knob is in the on position, an additional
rinse at the end of the Cottons cycle is provided to
more completely remove laundry additives, suds,
perfumes, etc.
Select Cycle
To select a cycle, push the control dial in (off position)
and turn it to the right (clockwise) until the pointer is at
the number of minutes desired for the wash load.
IMPORTANT: For optimum fabric care, the appropriate wash and spin speed for the load type must be selected using the Wash/Spin Speed knob.
Delicates Cycle
This cycle provides up to 12 minutes of agitation.
Depending on the load, select either the Slow/Slow or Slow/Normal wash/spin speed.
Soak Cycle
This cycle provides approximately 30 minutes of
agitation and soaking to help remove stubborn dirt and stains. For more information see page 7.
Pull Control Dial Out to Start
You may stop the washer at any time by simply pushing the control dial in. Therefore it is possible to obtain a non-agitated soak or to shorten, skip or
repeat any part of a cycle. The control dial must be pushed in (off position) when you change the setting.
I Note: Do not attempt to turn the control dialcounterclockwise. Damage to the timer will result.
Cottons Cycle
For regular fabrics, select the cycle time and turn the
Wash/Spin Speed dial to Normal/Normal.
For fabrics needing a slower spin speed to reduce wrinkling, set the control dial on Wrinkle-Free and turn the wash/spin speed dial to Normal/Slow.
6
SpeciolFeotures
Liquid Bleach Dispenser
The dispenser automatically dilutes liquid chlorine bleach before it reaches your wash load.
To use, follow these steps:
1. Measure liquid chlorine bleach carefully, following the instructions on the bottle.
2. Pour liquid chlorine bleach into bleach dispenser before adding the load. Avoid splashing or over-filling the dispenser.
If it is necessary to clean the dispenser:
1. Pull the dispenser off of the top of the agitator.
2. Soak for one hour in sink or container in hot water and dishwashing liquid.
3. Hold hands over top and bottom of dispenser and shake to loosen buildup.
4. Rinse with clean, hot water.
5. Repeat process if necessary.
6. Replace dispenser on agitator.
Do not use dishwashing liquid inside the washer. Oversudsing can occur.
_ :4_ ....
Soak Cycle (select models)
This cycle eliminates the inconvenience of soaking stained loads before they are placed in the washer. To
use:
1. Add liquid or granular detergent to the washtub.
2. Add the load.
Notes:
Never pour undiluted liquid chlorine bleach directly onto the load or into the wash tub. It is a powerful chemical and can cause fabric damage, such as tearing or color loss, if not used properly.
If you prefer to use color-safe, non-chlorine bleach, pour it into the wash tub with your
detergent. Do not pour non-chlorine bleaches into the bleach dispenser.
Liquid Dispenser
The dispenser may be used for fabric softener with most cycles or liquid detergent with the Soak cycle (select models). The liquid dispenser should be cleaned before and after each use of liquid detergent.
The dispenser automatically releases the liquid at the proper time during the cycle.
3. Add liquid detergent only to the Liquid Dispenser in the top of the agitator.
/4. Set the control dial to Start in the Soak Cycle.
The load will soak for 30 minutes with brief periods of agitation. The water is then spun out and clean wash
water is added along with the liquid detergent for a
16-minute wash cycle.
Safety Spin
If for any reason you open the washer lid when the washer is in a spin or extract period, the operation will immediately stop. This is for your personal safety. If your washer does not stop, call your service technician
immediately. When the lid is closed, the operation will automatically resume.
To use, follow these steps:
1. Pour a measured amount of desired liquid into the dispenser to fill line only.
2. If liquid comes below line, add warm water.
SpecialFeatures
Automatic Lint Filtering System
The Lint Filtering System does not require
cleaning.
Wash and rinse water is filtered and re-filtered continuously to trap lint shed by most fabrics during
the agitation cycle before it can be redeposited on the wash load. The engineered hole design on the wash
basket, in conjunction with water flow produced by the agitator, traps lint away from the clothes between the
inner wash basket and the outer tub. Lint is automatically flushed from the washer during the spin
cycle.
Unbalanced Spin Load Compensator
Your new washer is designed to handle out-of-balance loads without shutting down or interrupting the washing cycle.
For this reason, the cycle will always be completed. If heavier fabrics in such out-of-balance loads should
ever contain excessive moisture at the completion of the cycle, redistribute the clothes in the washer and
reset the control dial for the final spin period.
Overload Protector
A built-in protector automatically shuts off the washer motor in case of an overload. This can occur if:
The load being washed is too heavy.
Too many appliances are plugged into the line operating your washer.
A low voltage condition exists on the line.
Lid is opened and closed repeatedly.
The overload protector permits the washer to start again when the motor has cooled to a safe operating temperature.
If the motor stops repeatedly, call your service technician.
Care&Cleaning
1. After washing, leave the lid open until the interior is dry.
2. Check hoses to be sure there are no kinks or knots.
3. Your washer should not be installed where temperatures will go below freezing, as damage to
the washer could result.
4. To clean, occasionally wipe exterior with a clean damp sponge or cloth. De not use polish on
plastic parts.
5. Lifetime lubrication is done at the factory, so your
washer never needs to be oiled or greased.
6. Do not lay heavy or sharp objects on top of your
washer.
7. The top of the washer should not be used for removing stains from garments. Some stain
removers, such as rust remover, will mar the finish.
8. Remove pins, buckles or other sharp objects from clothes to prevent scratching interior parts.
9. Clothes should not be stored in washer.
10.
Bleach, detergent, solvents, etc. spilled on the top of your washer that are allowed to remain will remove the glossy finish. Remove all spills with a damp, soft cloth.
11. If you close your home for the winter, have a service technician drain the washer. Unplug cord from
electrical outlet and disconnect hoses from faucets.
Cleaning the Interior
Clean the interior of the washer periodically to remove any dirt, soil, odor, mold, mildew or bacteria residue
that may remain in the washer as a result of washing clothes. We recommend taking the following steps every 60 to 120 days to clean and freshen your washer interior. The frequency with which the washer should be cleaned and freshened depends on factors such as
usage, the amount of dirt, soil or bacteria being run through your washer, or the use of cold water. Failure to follow these instructions may result in unsatisfactory conditions, including unpleasant odor and/or permanent stains on the washer or washload.
To clean and freshen the washer interior:
1. Add a measured amount of chlorine bleach to the bleach dispenser, following package directions.
2. Add 1/4 cup of detergent to the tub.
3. Run the washer without a load through a complete cycle using hot water.
4. Repeat the process if necessary.
OpermingTips
Detergent
Use either liquid or granular laundry detergent. For
best results, be sure detergent is added to the washer BEFORE the load and be sure the wash
water is above 60 ° F.
Use the correct amount of detergent for the load size, soil level and water conditions. Use more detergent if
you have hard water and very soiled loads.
If you have soft water or a lightly soiled load, use less
detergent. (See manufacturer's instructions.)
Wipe up any detergent spills on the washer.
Loading
For best results add the detergent to the washtub before adding the load.
Put dry, unfolded clothes loosely in the tub, up to the top row of holes for a maximum load.
Do not wrap large items like sheets around the agitator.
Mix large and small items for best circulation. Wash bulky items like blankets separately.
When laundering wrinkle-free items or items of delicate construction, washable woolens or loosely knit items, never use less than the MEDIUM water
level setting. This will minimize shrinkage, wrinkling and pulling of seams.
Close lid carefully to avoid slamming.
Additional Tips
During the spin, it is possible for the load to become unevenly distributed in the tub. If this happens, push in the control dial, open the lid, redistribute the load, close the lid and restart the washer. The spin will
resume at the point it was interrupted.
The washer will pause briefly throughout each cycle. These pauses are normal.
This washer is designed so that it will not agitate or spin when the lid is open. It will, however, fill with the
lid open so water is available for pretreating stains or diluting fabric softener.
If you open the lid during a spin cycle, the washer will stop. When the lid is closed and the washer is restarted, the washer will continue the cycle at the
point it was interrupted.
9
Troubleshooting
Won't Fill
Won't Agitate
Won't Spin
or Drain
Load is Wet
Stops
Plug cord into live electrical outlet.
Check fuse or reset circuit breaker.
Turn the control dial to proper cycle and restart the washer.
Turn both faucets on fully.
Straighten inlet hoses.
Disconnect hoses and clean screens. Hose filter screens may be plugged.
Check fuse or reset circuit breaker.
Make sure the lid is completely closed.
Turn the control dial to proper cycle and restart the washer.
Pauses are normal. Wait and see if the washer will start again.
Check fuse or reset circuit breaker.
Straighten drain hoses. Eliminate kinked hoses. If there is a home drain restriction, call for drain service.
Close lid and restart the washer. Foryour safety, washer will not spin unless the lid is closed.
Suds lock - caused by too much suds. Rewash without detergent. Use correct amount of a low-sudsing detergent.
Unevenly distributed load. Redistribute the load, close the lid and restart the washer. Check for leveling. Be sure water level is acceptable for load size.
A normal spin speed is recommended for heavy loads like jeans or towels.
Plug cord into live electrical outlet.
Check fuse or reset circuit breaker.
Close lid and restart the washer. Foryour safety, washer will not agitate or spin unless lid is closed.
This may be a pause in the cycle. Wait briefly and it may start.
Leaks Water
Is Noisy
Fills with the Wrong
Temperature Water
Make sure hose connections are tight.
Make sure end of drain hose is correctly inserted and secured to drain facility.
Avoid extended soaking - soak for 30 minutes or less.
Avoid overloading.
Be sure washer is leveled properly as outlined in installation manual.
Weak floors can cause vibration and walking.
Operating sounds will vary depending on agitation speed.
Turn both faucets on fully.
If equipped with a temperature selector dial, be sure it is set directly on a temperature setting and not between settings.
Make sure temperature selection is correct.
While the washer is filling, you may notice just hot and/or just cold water entering the tub when cold or warm wash temperatures are selected. This is a normal function of the Automatic
Temperature Control (:select models) feature as the washer determines the temperature of
the water.
If Auto Temperature Control (:selectmodels) is selected, cold water may feel warmer than cold
water from the tap.
Make sure hoses are connected to correct faucets and inlet connections. Be sure water supply is regulated correctly. Flush water line before filling washer.
Check the water heater. It should be set to deliver a minimum 120° F(::49° C) hot water at the tap.
Also check water heater capacity and recovery rate. Disconnect hoses and clean screens. Hose filter screens may be plugged.
Cycle Selector Extra Rinse (:select models) is selected. Advances Through
Off
Service& Norront¥
Warranty
Limited One Year Warranty - Parts and Labor
Forone (:1)year from the original retail purchase date, any part which fails in
normal home usewill be repaired or replaced free of charge.
Canadian Residents
Theabove warranties only cover an appliance installed in Canada that has
been certified or listed by appropriate test agencies for a compliance to a National
Standard of Canadaunlessthe appliance was brought into Canadadue to transfer
of residence from the United Statesto Canada.
The specific wanantles expressed above are
the ONLY warranties provided by the manufacturer: These wananties give you
specific legal rights, and you may also have other rights which vat]/from state to state.
CUSTOMER'S SOLEAND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. MAYTAG CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATESAND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF M ERCHANTABILITY OR FITNESS,SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TOYOU. THIS WARRANTY GIVESYOU SPECIFICLEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS,WHICH VARY STATETO STATEOR PROVINCE TO PROVINCE.
What is Not Covered By These Warranties
1. Condit,ons and damages resulting from any of the following: a. Improper mstallat,on, delivery, or maintenance.
b. Any repmr, modificat,on, alterat,on, or adjustment not authorized by the
manufacturer or an authorized serv,cer. c. MBuse, abuse, acadents, unreasonable use,or acts of God. d. Incorrect electric current, voltage, electrical and/or gas supply. e. Improper setting of any control.
2. Warrant,es are vo,d ,f the original serial numbers have been removed, altered, or cannot be readily determined.
3. Dght bulbs, water filters and a,r filters.
4. Products purchased for commercml or industrial use.
5. The cost of serv,ce or serv,ce call to: a. Correct mstallat,on errors. For products requinng vent,lat,on, rigid metal
ductmg must be used.
b. Instruct the user on the proper use of the product. c. Transport the appliance to and from the serv,cer.
6. Any food loss due to refrigerator or freezer product fmlures.
7. Expenses for travel and transportat,on for product serv,ce m remote Iocat,ons.
8. Outs,de of the Umted States and Canada th,s warranty does not apply. Contact your dealer to determine ,f another warranty applies.
,
Consequentml or madental damages sustained by any person as a result of any breach of these warrant, es. Some states do not allow the exclumon or
lira,tat,on of consequentml or madental damages, so the above exclumon may not apply.
If You Need Service
F,rst see the Troubleshoot,ng sect,on m your Use and Care Guide or call the dealer from whom your appliance was purchased or call Maytag Serv,ces, LLC,
Customer AssBtance at 1-800-688-9900 USA and 1-800-688-2002 Canada to locate an authorized serv,cer.
Be sure to reta,n proof of purchase to verifywarranty status. Referto WARRANTY for further ,nformat,on on owner's respons,bdit,esfor warranty serv,ce.
If the dealer or serv,ce company cannot resolve the problem, write to Maytag Serv,ces,LLC, Attn: CAIR_Center, RO. Box 2370,Cleveland,TN 37320-2370,or call
1-800-688-9900 USA and 1-800-688-2002 Canada. U.S. customers using
TTY for deaf, heanng mlpmred or speech mlpmred, call 1-800-688-2080.
User's guides, serv,ce manuals and parts ,nformat,on are avadablefrom Maytag Serv,ces,LLC, Customer Ass,stance.
Notes: When wnt,ng or calling about a serv,ce problem, please ,nclude:
a. Your name, address and telephone number;
b. Model number and serial number;
c. Name and address of your dealer or serv,cer; d. A clear descnpt, on of the problem you are hav,ng; e. Proof of purchase (sales rece,pt).
11
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