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Table of Contents
1Introduction 1
Package Contents 1
Minimum System Requirements 1
Features 2
Technical Support 4
2Setting Up the Gateway 7
Warning! 7
Connecting a Computer to the Gateway 8
Installing Phone Filters 21
Setting Up the DSL Connection 25
3Using Qwest DSL 29
Connecting to the Internet 29
Disconnecting from the Internet 29
4Basic Setup 31
Basic Setup 31
5Static IP Address on the Gateway 35
Configuring for a Single Static IP Address 35
Configuring for a Block of Static IP Addresses 39
6Advanced Setup 45
Accessing Advanced Setup 45
WAN IP Address 46
LAN IP Address 53
DHCP Server 54
Services Blocking 56
Website Blocking 57
VPN Pass Through 57
Remote Management 58
Port Forwarding 59
DMZ Hosting 60
Firewall 61
Dynamic Routing 61
NAT (Network Address Translation) 62
Static Routing 62
MAC Address Cloning 63
Status 64
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Actiontec Wireless-Ready DSL Gateway User Manual
7Using Utilities 69
Web Activity Log 69
DSL Settings 70
Restore Default Settings 70
Upgrade Firmware 71
8 Building a Network 73
Ethernet 73
USB 76
Wireless 80
9Troubleshooting 83
A Reference 87
Locating Computer Information 87
Locating Windows Operating System Files 88
Wiring Information 90
BStatic IP Address on the Computer 93
Windows 98 and 98 SE 93
Windows Me 96
Windows 2000 99
Windows XP 103
CComputer Security 109
Securing the Gateway and Computer 109
DSpecifications 113
General 113
Wireless Operating Range 114
LED Indicators 114
Environmental 114
EGlossary 115
FSecurity Level Services Table 119
High Security Level 119
Medium Security Level 120
Low Security Level 120
Basic Security Level 120
Acronym Definitions 121
GNon-Windows System Setup 123
Classic 123
OS X 125
Connecting to the ISP 126
Notices 129
Regulatory Compliance Notices 129
Modifications 129
Limited Warranty 131
1
Introduction
Thank you for purchasing the Actiontec Wireless-Ready Gateway. The Gateway is
the simplest way to connect multiple computers to a single high-speed broadband
connection. This easy-to-use product is perfect for the office or small business. If
you want to take your computing to the next level, the Actiontec Wireless-Ready
Gateway
is sure to be one of the keys to your success.
Package Contents
Four-Port Actiontec Wireless-Ready Gateway
Power adapter
Phone filters
DSL
cable
Ethernet cable
USB
cable
Installation
CD-ROM
Quick start guides
Minimum System Requirements
Active
DSL service
Computer with an
10 Mbps or 10/100 Mbps Ethernet connection, or USB
connection
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Actiontec Wireless-Ready DSL Gateway User Manual
Microsoft Windows
95,Windows 98,Windows 98 Second Edition (SE),
Windows Millennium Edition (Me), Windows NT 4.0,Windows 2000,
Windows XP,Mac OS 7.1+, Mac OS 8.0+, Mac OS 9.0+, or Mac OS X+
☞
Note: USB LAN
port is not supported with Microsoft Windows
95,Windows
NT 4.0, and Mac OS.
Internet Explorer
4.0 or higher (5.x recommended) or Netscape Navigator
4.0 or higher (
4.7 recommended)
TCP/IP network protocol installed on each computer
Features
This section contains a quick description of the Gateway’s lights, ports, etc.
The Gateway has several indicator lights (LEDs) on its front panel, a series of ports
on its rear panel, and two PCMCIA card slots on its left panel (when viewed from
the front).
Front Panel
The front panel of the Four-Port Gateway features seven lights: Power, Internet,
Wireless, and Ethernet Network (4).
Power Light - The Power Light displays the Gateway’s current status. If the
Power Light glows steadily green, the Gateway is receiving power and fully operational. When the Power Light is rapidly flashing, the Gateway is initializing. If
P
o
w
er
In
t
e
rnet
Wireless
Ether
n
et N
e
twork
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Chapter 1 Introduction
the Power Light is not illuminated when the power cord is plugged in, the
Gateway has suffered a critical error and technical support should be contacted.
Internet Light - When the Internet Light glows steadily, the Gateway is connected to the
DSL provider. When it flashes, the Gateway’s built-in DSL modem is
training for your DSL service..
Wireless Light - When the Wireless Light glows steadily, the Gateway is ready
for wireless networking.
Ethernet Network Light(s) - The Ethernet Network Lights glow when a network link is established with a computer. A flashing Light signifies network traffic across the specific Ethernet connection.
Left Side Panel
The left side panel of the Gateway features two PC Card slots. These slots can be
used to enable the Gateway for wireless networking.
☞
Note:The upper
PC Card slot is used for the Actiontec Wireless
Networking PC Card. The lower slot is reserved for future products.
Rear Panel
The rear panel of the Gateway contains eight ports (Ethernet [4], Line, Phone,
USB, and Power), as well as a Reset switch.
Ethernet Ports - Used to connect computers to the Gateway via Ethernet cable.
All four Ethernet ports are 1
0/100 Mbps auto-sensing ports, and either a
straight-through or crossover Ethernet cable can be used when connecting to
the ports.
L
in
e
1
U
S
B
P
o
w
er
Reset
2
3
4
Phon
e
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Actiontec Wireless-Ready DSL Gateway User Manual
Line Port - Used to connect the Gateway to a
DSL (Digital Subcriber Line) con-
nection.
Phone Port - Used to connect a telephone to the Gateway.
USB Port - Used to connect a computer to the Gateway via USB cable.
Power Port - Used to connect the Power Cord to the Gateway.
Reset Switch - Depressing the reset switch for one or two seconds will power
cycle (similar to unplugging and then plugging in the Gateway’s power cord) the
Gateway. To restore the Gateway’s factory default settings, depress and hold the
Reset Switch for approximately 10 seconds. The reset process will start about
10
seconds after releasing the Reset Switch.
Wa rning:Do not unplug the power cord from the Gateway
during the reset process. Doing so may result in permanent
damage to the Gateway.
Technical Support
Self Help
To obtain answers to
DSL configuration questions, visit the Qwest DSL
Actiontec
support page at this address:
http://www.qwest.com/dsl/customerservice/Actiontec1520.html
A help page is also available on the main page of the Actiontec DSL Gateway Web
interface. Enter
192.168.0.1
in the browser’s address text box, and when the first screen appears, click HELP.
Basic Setup Support
If unable to access the Internet, look at the Internet light on the front of the DSL
Gateway. If the light is solid green, call the ISP immediately. If it is not solid
green, call Qwest at 1-800-247-7285.
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Chapter 1 Introduction
Other Problems
Contact the ISP if experiencing problems with:
DHCP addressing configuration
Static IP addressing configuration
Tr ansparent bridging configuration
Contact Qwest at
1-800-247-7285 for:
DSL service outage support and repair
DSL service installation support
NIC card installation of the Qwest-supplied Realtek NIC Card
☞
Note:Before attempting any of the above, make sure access to
the Internet is available.
Advanced Feature Support
Qwest DSL technical support provides the following advanced feature support for the
Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance.
Enabling Website Blocking
Enabling VPN Pass-Through
Enabling/Disabling NAT
Firewall configuration
Changing the LAN IP address of the DSL Gateway
Enabling Services Blocking
Enabling/Disabling DHCP
VIP feature
These features are supported in the Gateway only. Implementation of the above
features within the network (
LAN) is not supported.
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Actiontec Wireless-Ready DSL Gateway User Manual
Wired/Wireless Upgrade
Wired and wireless upgrade installation support is available from Actiontec free
of charge if the wired/wireless equipment was purchased from Actiontec.
Contact Actiontec at 1-888-436-0675 for installation and configuration support
information.
Networking (LAN) Support
If a wired/wireless network has been set up and support is needed in one of the
following areas:
LAN support of multiple computers and peripherals;
Microsoft Windows Networking;
Microsoft Internet Connection Sharing (
ICS);
Advanced LAN configuration with multiple computers;
Non-Actiontec-provided network card/Ethernet cable installation, configu-
ration, or troubleshooting;
Commercial firewall software configuration;
contact the Actiontec Pay For Support Center at 1-888-825-9025. Actiontec networking support is provided for a fee of $29.95 per incident. Other fee-based feature support includes:
Port Forwarding (Static NAT)
Static Routing
MAC Address Cloning
Third-party vendor wireless equipment configuration
DMZ Hosting
NAT Routes
RIP (Dynamic Routing)
This support service does not include an on-site field technician.
To purchase Actiontec wireless cards and peripherals, visit the Actiontec Web site at
www.actiontecstore.com/qwest
7
Setting Up
the Gateway
The instructions that follow parallel the steps contained in the Actiontec Installation
Buddy™,which provides a visual guide to setting up the Gateway. It is recommended
the user run the Installation Buddy first, before attempting any other procedures.
To set up the Gateway, it must be connected to a computer, and then configured.
After connecting this first computer, other computers can be added to the network
via USB,Ethernet, or wirelessly (see “Building a Network” on page 63).
Warning!
Read the following two sections (Alarm System, Automatic Water Heater)
before proceeding with any installation!
Alarm System
If your home or business has an alarm system and Qwest
DSL shares the same
phone line, you have special wiring needs. If you did not order a technician install
at the time of sale, please contact Qwest Sales as soon as possible to order and
schedule your installation.
If you security alarm is wired incorrectly, it may not be able to make a notification
call when the alarm is triggered. Professional wiring is required to insure interoperability. Do not attempt the installtion yourself. Qwest strongly recommends that
you contact your security organization for more information about your security
alarm system before you attempt to install Qwest
DSL.Qwest also strongly recom-
mends that you contact your security organization after installing Qwest DSL to
have them conduct a test of your alarm system.
Automatic Water Meter
If your home or office has an automatic water meter that uses the same phone line
as the Qwest DSL Gateway, you must put a DSL Phone Filter on the water meter.
Call your water company for help when installing the
DSL Phone Filter on your
water meter.
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Actiontec Wireless-Ready DSL Gateway User Manual
Connecting a Computer to the Gateway
Connecting a computer to the Gateway for setup involves three basic steps: initial
setup, plugging in the Gateway’s Power Cord, and connecting the Gateway to the
computer.
☞
Note:The following procedures are for U.S. installations only.
Connecting Via Ethernet
1. Insert the Installation CD-ROM in the CD-ROM drive of the computer. The
Installaton Buddy will start automatically. Wait until the following screen
appears, read the onscreen instructions, then click Next.
3. Read the instructions, select First Computer by clicking on the proper check
box, then click Next.
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Chapter 2 Setting Up the Gateway
5. Read the onscreen instructions regarding the terms and agreements of the
rental contract, click in the white circle next to I accept this agreement, then
click Next.
6. Click the check box next to Ethernet (Recommended), then click Next.
7. Get the Welcome Letter (or
ISP Wo r ksheet) provided by the ISP. Click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
8. Read the onscreen information concerning home security alarms, then click
Next.
9. Read the additional onscreen information about home security alarms, then
click Next.
10. Read the onscreen information regarding automatic water meters, then click
Next.
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Chapter 2 Setting Up the Gateway
11. Make sure the items needed to connect the Gateway to the first computer on
included in the kit, then click Next.
12. Get the Gateway from the kit, then click Next.
13. Get the Power cord from the black bag and plug the smaller end into the
black Power port on the rear panel of the Gateway, then click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
14. Plug the larger end of the Power cord into a power outlet, then click Next.
15. Confirm the Power light on the front of the Gateway glows solid green,
then click Next.
16. Get the yellow Ethernet cable from the kit and plug one end into a Ye l l o w
port on the back of the Gateway, then click Next.
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Chapter 2 Setting Up the Gateway
17. Plug the other end of the yellow Ethernet cable into an Ethernet port on
the back of the computer. Click Next.
☞
Note:An Ethernet port looks similar to a phone jack, but is
slightly larger.
18. Make sure one of the Ethernet lights on the front of the Gateway glows solid
green.Click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
19. Get the black or green
DSL cable from the kit and plug one end into the
black Line port on the rear panel of the Gateway. Click Next.
20. Plug the other end of the black or green
DSL cable into the phone jack clos-
est to the computer. Click Next.
21. Make sure the Internet light on the front of the Gateway glows solid green.
Click Next.
The Gateway is connected to a computer via Ethernet. Next, install the filters as
described in “Installing Filters” on page
21.
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Chapter 2 Setting Up the Gateway
Connecting Via USB
1. Insert the Installation CD-ROM in the CD-ROM drive of the computer. The
Installaton Buddy will start automatically. Wait until the following screen
appears, read the onscreen instructions, then click Next.
3. Read the instructions, select First Computer by clicking on the proper check
box, then click Next.
5. Read the onscreen instructions regarding the terms and agreements of the
rental contract, click in the white circle next to I accept this agreement, then
click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
6. Click the check box next to USB, then click Next.
7. Get the We l c o m e letter (or
ISP Wo r ksheet) provided by the ISP.Click Next.
8. Read the onscreen information concerning home security alarms, then click
Next.
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Chapter 2 Setting Up the Gateway
9. Read the additional onscreen information about home security alarms, then
click Next.
10. Read the onscreen information regarding automatic water meters, then click
Next.
11. Make sure the items needed to connect the Gateway to the first computer are
included in the kit, then click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
12. Get the Gateway from the kit, then click Next.
13. Get the Power bord from the black bag and plug the smaller end into the
black Power port on the rear panel of the Gateway, then click Next.
14. Plug the larger end of the Power cord into a power outlet, then click Next.
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Chapter 2 Setting Up the Gateway
15. Confirm the Power light on the front of the Gateway glows solid green, then
click Next.
16. Get the purple
USB cable from the kit, then click Next.
17. Plug the square end of the purple
USB cable into the purple USB port on the
back of the Gateway, then click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
18. Plug the other end of the purple
USB cable into an
USB
port on the front or
back of the computer. Click Next.
☞
Note:A USB port is shaped like a thin rectangle measuring about
1/2 inch by 1/4 inch, and may be vertically or horizontally oriented.
19. Get the black or green DSL cable from the kit and plug one end into the
green Line port on the rear panel of the Gateway. Click Next.
20. Plug the other end of the black or green
DSL cable into the phone jack clos-
est to the computer. Click Next.
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Chapter 2 Setting Up the Gateway
21. Make sure the Internet light on the front of the Gateway glows solid green.
Click Next.
The Gateway is connected to a computer via
USB.Next, install the phone filters as
described in “Installing Phone Filters,” on the next page.
Installing Phone Filters
Phone filters allow the use of the telephone while online. All telephones and other
devices (answering machines, fax machines, etc.) using the same phone line (i.e.,
using the same phone number) as the
DSL line must have a phone filter installed.
To install a filter, follow these instructions:
1. Read the onscreen information, get the Clear Bag, then click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
2. Remove the phone filters from the Clear Bag.Click Next.
3. Read the onscreen information, then unplug all telephones and other devices from
their phone jacks. Click Next.
Caution: Do not unplug the black or green DSL cable from the
phone jack near your computer.
4. Plug a phone filter into every phone jack with a telephone or other device connected to it, then plug the ends of the phone lines disconnected in step 3 into the
phone filters plugged into wall jacks. Click Next.
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Chapter 2 Setting Up the Gateway
Caution: Do not plug a phone filter in the phone jack in which
the black or green DSL cable is plugged.
5. If using a wall-mount phone, read the onscreen instructions, then click Next.If
not installing a wall-mount phone filter, go step 7.
6. Install a wall-mount phone filter by removing the wall-mount telephone and opening the top an d bottom toggles. Then, push the wall-mount filter onto the wall jack,
push the toggles back into the closed position, and remount the wall-mount telephone. Click Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
7. Answer the question (“Do you have a phone next to your computer?”) by
clicking on the appropriate check box, then click Next.
8. If you answered “No” in the previous window, go to “Setting up the DSL
Connection” on page
25. If you answered “Yes,” unplug the phone cord con-
nected to the telephone from its phone jack in the wall, the click Next.
☞
Note:You may have already unplugged this phone cord.
Caution: Do not unplug the black or green DSL cable from the
phone jack near your computer.
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Chapter 2 Setting Up the Gateway
10. Plug the phone cord into the Phone Jack on the back of the Gateway. The
connections should look like the configuration in the picture, below (if the
first computer is connected via Ethernet; if the first computer is connected via
USB, the purple cable will be plugged into the purple port). Click Next
Next, go to “Setting Up the
DSL Connection,” below.
Setting Up the DSL Connection
After connecting the Gateway and installing phone filters, the
DSL connection
must be configured. To do this:
1. Read the onscreen instructions, choose the appropriate option, then click
Next.
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Actiontec Wireless-Ready DSL Gateway User Manual
2. If PPPoE or PPPoA was chosen in step 1, enter the user name and password in
the appropriate text boxes (or click the check box next to “My
ISP does not
require this information.”), then click Next.
If
RFC 1483 was chosen, go directly to step 3.
3. Select the
IP type by clicking on the appropriate check box, then click Next.
4. If Static
IP was selected in step 3, enter the IP Address, Subnet, Gateway,
DNS 1, and DNS 2 information (if applicable) in the proper text boxes. This
information should be provided by the ISP.When finished, click Next.
If DHCP was selected in step 3, go directly to step 5.
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Chapter 2 Setting Up the Gateway
5. The Installation Buddy checks the configuration of the Gateway.
6. The “Congratulations” screen appears. Read the onscreen information, then
click through the next few windows to exit the Installation Buddy.
The Gateway is successfully configured and ready for use.
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Actiontec Wireless-Ready DSL Gateway User Manual
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