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i
Table of Contents
1Introduction 1
Package Contents 1
Minimum System Requirements 1
Features 2
Technical Support 4
2Setting Up the Gateway 7
Warning! 7
Connecting a Computer to the Gateway 8
Installing Phone Filters 21
Setting Up the DSL Connection 25
3Using Qwest DSL 29
Connecting to the Internet 29
Disconnecting from the Internet 29
4Basic Setup 31
Basic Setup 31
5Static IP Address on the Gateway 35
Configuring for a Single Static IP Address 35
Configuring for a Block of Static IP Addresses 39
6Advanced Setup 45
Accessing Advanced Setup 45
WAN IP Address 46
LAN IP Address 53
DHCP Server 54
Services Blocking 56
Website Blocking 57
VPN Pass Through 57
Remote Management 58
Port Forwarding 59
DMZ Hosting 60
Firewall 61
Dynamic Routing 61
NAT (Network Address Translation) 62
Static Routing 62
MAC Address Cloning 63
Status 64
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7Using Utilities 69
Web Activity Log 69
DSL Settings 70
Restore Default Settings 70
Upgrade Firmware 71
8 Building a Network 73
Ethernet 73
USB 76
Wireless 80
9Troubleshooting 83
A Reference 87
Locating Computer Information 87
Locating Windows Operating System Files 88
Wiring Information 90
BStatic IP Address on the Computer 93
Windows 98 and 98 SE 93
Windows Me 96
Windows 2000 99
Windows XP 103
CComputer Security 109
Securing the Gateway and Computer 109
DSpecifications 113
General 113
Wireless Operating Range 114
LED Indicators 114
Environmental 114
EGlossary 115
FSecurity Level Services Table 119
High Security Level 119
Medium Security Level 120
Low Security Level 120
Basic Security Level 120
Acronym Definitions 121
GNon-Windows System Setup 123
Classic 123
OS X 125
Connecting to the ISP 126
Notices 129
Regulatory Compliance Notices 129
Modifications 129
Limited Warranty 131
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Introduction
Thank you for purchasing the Actiontec Wireless-Ready Gateway. The Gateway is
the simplest way to connect multiple computers to a single high-speed broadband
connection. This easy-to-use product is perfect for the office or small business. If
you want to take your computing to the next level, the Actiontec Wireless-Ready
Gateway
is sure to be one of the keys to your success.
Package Contents
Four-Port Actiontec Wireless-Ready Gateway
Power adapter
Phone filters
DSL
cable
Ethernet cable
USB
cable
Installation
CD-ROM
Quick start guides
Minimum System Requirements
Active
DSL service
Computer with an
10 Mbps or 10/100 Mbps Ethernet connection, or USB
connection
1
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Microsoft Windows
95,Windows 98,Windows 98 Second Edition (SE),
Windows Millennium Edition (Me), Windows NT 4.0,Windows 2000,
Windows XP,Mac OS 7.1+, Mac OS 8.0+, Mac OS 9.0+, or Mac OS X+
☞
Note: USB LAN
port is not supported with Microsoft Windows
95,Windows
NT 4.0, and Mac OS.
Internet Explorer
4.0 or higher (5.x recommended) or Netscape Navigator
4.0 or higher (
4.7 recommended)
TCP/IP network protocol installed on each computer
Features
This section contains a quick description of the Gateway’s lights, ports, etc.
The Gateway has several indicator lights (LEDs) on its front panel, a series of ports
on its rear panel, and two PCMCIA card slots on its left panel (when viewed from
the front).
Front Panel
The front panel of the Four-Port Gateway features seven lights: Power, Internet,
Wireless, and Ethernet Network (4).
Power Light - The Power Light displays the Gateway’s current status. If the
Power Light glows steadily green, the Gateway is receiving power and fully operational. When the Power Light is rapidly flashing, the Gateway is initializing. If
P
o
w
er
In
t
e
rnet
Wireless
Ether
n
et N
e
twork
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Chapter 1 Introduction
the Power Light is not illuminated when the power cord is plugged in, the
Gateway has suffered a critical error and technical support should be contacted.
Internet Light - When the Internet Light glows steadily, the Gateway is connected to the
DSL provider. When it flashes, the Gateway’s built-in DSL modem is
training for your DSL service..
Wireless Light - When the Wireless Light glows steadily, the Gateway is ready
for wireless networking.
Ethernet Network Light(s) - The Ethernet Network Lights glow when a network link is established with a computer. A flashing Light signifies network traffic across the specific Ethernet connection.
Left Side Panel
The left side panel of the Gateway features two PC Card slots. These slots can be
used to enable the Gateway for wireless networking.
☞
Note:The upper
PC Card slot is used for the Actiontec Wireless
Networking PC Card. The lower slot is reserved for future products.
Rear Panel
The rear panel of the Gateway contains eight ports (Ethernet [4], Line, Phone,
USB, and Power), as well as a Reset switch.
Ethernet Ports - Used to connect computers to the Gateway via Ethernet cable.
All four Ethernet ports are 1
0/100 Mbps auto-sensing ports, and either a
straight-through or crossover Ethernet cable can be used when connecting to
the ports.
L
in
e
1
U
S
B
P
o
w
er
Reset
2
3
4
Phon
e
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Line Port - Used to connect the Gateway to a
DSL (Digital Subcriber Line) con-
nection.
Phone Port - Used to connect a telephone to the Gateway.
USB Port - Used to connect a computer to the Gateway via USB cable.
Power Port - Used to connect the Power Cord to the Gateway.
Reset Switch - Depressing the reset switch for one or two seconds will power
cycle (similar to unplugging and then plugging in the Gateway’s power cord) the
Gateway. To restore the Gateway’s factory default settings, depress and hold the
Reset Switch for approximately 10 seconds. The reset process will start about
10
seconds after releasing the Reset Switch.
Wa rning:Do not unplug the power cord from the Gateway
during the reset process. Doing so may result in permanent
damage to the Gateway.
Technical Support
Self Help
To obtain answers to
DSL configuration questions, visit the Qwest DSL
Actiontec
support page at this address:
http://www.qwest.com/dsl/customerservice/Actiontec1520.html
A help page is also available on the main page of the Actiontec DSL Gateway Web
interface. Enter
192.168.0.1
in the browser’s address text box, and when the first screen appears, click HELP.
Basic Setup Support
If unable to access the Internet, look at the Internet light on the front of the DSL
Gateway. If the light is solid green, call the ISP immediately. If it is not solid
green, call Qwest at 1-800-247-7285.
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Chapter 1 Introduction
Other Problems
Contact the ISP if experiencing problems with:
DHCP addressing configuration
Static IP addressing configuration
Tr ansparent bridging configuration
Contact Qwest at
1-800-247-7285 for:
DSL service outage support and repair
DSL service installation support
NIC card installation of the Qwest-supplied Realtek NIC Card
☞
Note:Before attempting any of the above, make sure access to
the Internet is available.
Advanced Feature Support
Qwest DSL technical support provides the following advanced feature support for the
Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance.
Enabling Website Blocking
Enabling VPN Pass-Through
Enabling/Disabling NAT
Firewall configuration
Changing the LAN IP address of the DSL Gateway
Enabling Services Blocking
Enabling/Disabling DHCP
VIP feature
These features are supported in the Gateway only. Implementation of the above
features within the network (
LAN) is not supported.
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Wired/Wireless Upgrade
Wired and wireless upgrade installation support is available from Actiontec free
of charge if the wired/wireless equipment was purchased from Actiontec.
Contact Actiontec at 1-888-436-0675 for installation and configuration support
information.
Networking (LAN) Support
If a wired/wireless network has been set up and support is needed in one of the
following areas:
LAN support of multiple computers and peripherals;
Microsoft Windows Networking;
Microsoft Internet Connection Sharing (
ICS);
Advanced LAN configuration with multiple computers;
Non-Actiontec-provided network card/Ethernet cable installation, configu-
ration, or troubleshooting;
Commercial firewall software configuration;
contact the Actiontec Pay For Support Center at 1-888-825-9025. Actiontec networking support is provided for a fee of $29.95 per incident. Other fee-based feature support includes:
Port Forwarding (Static NAT)
Static Routing
MAC Address Cloning
Third-party vendor wireless equipment configuration
DMZ Hosting
NAT Routes
RIP (Dynamic Routing)
This support service does not include an on-site field technician.
To purchase Actiontec wireless cards and peripherals, visit the Actiontec Web site at
www.actiontecstore.com/qwest
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Setting Up
the Gateway
The instructions that follow parallel the steps contained in the Actiontec Installation
Buddy™,which provides a visual guide to setting up the Gateway. It is recommended
the user run the Installation Buddy first, before attempting any other procedures.
To set up the Gateway, it must be connected to a computer, and then configured.
After connecting this first computer, other computers can be added to the network
via USB,Ethernet, or wirelessly (see “Building a Network” on page 63).
Warning!
Read the following two sections (Alarm System, Automatic Water Heater)
before proceeding with any installation!
Alarm System
If your home or business has an alarm system and Qwest
DSL shares the same
phone line, you have special wiring needs. If you did not order a technician install
at the time of sale, please contact Qwest Sales as soon as possible to order and
schedule your installation.
If you security alarm is wired incorrectly, it may not be able to make a notification
call when the alarm is triggered. Professional wiring is required to insure interoperability. Do not attempt the installtion yourself. Qwest strongly recommends that
you contact your security organization for more information about your security
alarm system before you attempt to install Qwest
DSL.Qwest also strongly recom-
mends that you contact your security organization after installing Qwest DSL to
have them conduct a test of your alarm system.
Automatic Water Meter
If your home or office has an automatic water meter that uses the same phone line
as the Qwest DSL Gateway, you must put a DSL Phone Filter on the water meter.
Call your water company for help when installing the
DSL Phone Filter on your
water meter.
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Connecting a Computer to the Gateway
Connecting a computer to the Gateway for setup involves three basic steps: initial
setup, plugging in the Gateway’s Power Cord, and connecting the Gateway to the
computer.
☞
Note:The following procedures are for U.S. installations only.
Connecting Via Ethernet
1. Insert the Installation CD-ROM in the CD-ROM drive of the computer. The
Installaton Buddy will start automatically. Wait until the following screen
appears, read the onscreen instructions, then click Next.
3. Read the instructions, select First Computer by clicking on the proper check
box, then click Next.
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5. Read the onscreen instructions regarding the terms and agreements of the
rental contract, click in the white circle next to I accept this agreement, then
click Next.
6. Click the check box next to Ethernet (Recommended), then click Next.
7. Get the Welcome Letter (or
ISP Wo r ksheet) provided by the ISP. Click Next.
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8. Read the onscreen information concerning home security alarms, then click
Next.
9. Read the additional onscreen information about home security alarms, then
click Next.
10. Read the onscreen information regarding automatic water meters, then click
Next.
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Chapter 2 Setting Up the Gateway
11. Make sure the items needed to connect the Gateway to the first computer on
included in the kit, then click Next.
12. Get the Gateway from the kit, then click Next.
13. Get the Power cord from the black bag and plug the smaller end into the
black Power port on the rear panel of the Gateway, then click Next.
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14. Plug the larger end of the Power cord into a power outlet, then click Next.
15. Confirm the Power light on the front of the Gateway glows solid green,
then click Next.
16. Get the yellow Ethernet cable from the kit and plug one end into a Ye l l o w
port on the back of the Gateway, then click Next.
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17. Plug the other end of the yellow Ethernet cable into an Ethernet port on
the back of the computer. Click Next.
☞
Note:An Ethernet port looks similar to a phone jack, but is
slightly larger.
18. Make sure one of the Ethernet lights on the front of the Gateway glows solid
green.Click Next.
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19. Get the black or green
DSL cable from the kit and plug one end into the
black Line port on the rear panel of the Gateway. Click Next.
20. Plug the other end of the black or green
DSL cable into the phone jack clos-
est to the computer. Click Next.
21. Make sure the Internet light on the front of the Gateway glows solid green.
Click Next.
The Gateway is connected to a computer via Ethernet. Next, install the filters as
described in “Installing Filters” on page
21.
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Chapter 2 Setting Up the Gateway
Connecting Via USB
1. Insert the Installation CD-ROM in the CD-ROM drive of the computer. The
Installaton Buddy will start automatically. Wait until the following screen
appears, read the onscreen instructions, then click Next.
3. Read the instructions, select First Computer by clicking on the proper check
box, then click Next.
5. Read the onscreen instructions regarding the terms and agreements of the
rental contract, click in the white circle next to I accept this agreement, then
click Next.
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6. Click the check box next to USB, then click Next.
7. Get the We l c o m e letter (or
ISP Wo r ksheet) provided by the ISP.Click Next.
8. Read the onscreen information concerning home security alarms, then click
Next.
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Chapter 2 Setting Up the Gateway
9. Read the additional onscreen information about home security alarms, then
click Next.
10. Read the onscreen information regarding automatic water meters, then click
Next.
11. Make sure the items needed to connect the Gateway to the first computer are
included in the kit, then click Next.
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12. Get the Gateway from the kit, then click Next.
13. Get the Power bord from the black bag and plug the smaller end into the
black Power port on the rear panel of the Gateway, then click Next.
14. Plug the larger end of the Power cord into a power outlet, then click Next.
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15. Confirm the Power light on the front of the Gateway glows solid green, then
click Next.
16. Get the purple
USB cable from the kit, then click Next.
17. Plug the square end of the purple
USB cable into the purple USB port on the
back of the Gateway, then click Next.
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18. Plug the other end of the purple
USB cable into an
USB
port on the front or
back of the computer. Click Next.
☞
Note:A USB port is shaped like a thin rectangle measuring about
1/2 inch by 1/4 inch, and may be vertically or horizontally oriented.
19. Get the black or green DSL cable from the kit and plug one end into the
green Line port on the rear panel of the Gateway. Click Next.
20. Plug the other end of the black or green
DSL cable into the phone jack clos-
est to the computer. Click Next.
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Chapter 2 Setting Up the Gateway
21. Make sure the Internet light on the front of the Gateway glows solid green.
Click Next.
The Gateway is connected to a computer via
USB.Next, install the phone filters as
described in “Installing Phone Filters,” on the next page.
Installing Phone Filters
Phone filters allow the use of the telephone while online. All telephones and other
devices (answering machines, fax machines, etc.) using the same phone line (i.e.,
using the same phone number) as the
DSL line must have a phone filter installed.
To install a filter, follow these instructions:
1. Read the onscreen information, get the Clear Bag, then click Next.
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2. Remove the phone filters from the Clear Bag.Click Next.
3. Read the onscreen information, then unplug all telephones and other devices from
their phone jacks. Click Next.
Caution: Do not unplug the black or green DSL cable from the
phone jack near your computer.
4. Plug a phone filter into every phone jack with a telephone or other device connected to it, then plug the ends of the phone lines disconnected in step 3 into the
phone filters plugged into wall jacks. Click Next.
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Chapter 2 Setting Up the Gateway
Caution: Do not plug a phone filter in the phone jack in which
the black or green DSL cable is plugged.
5. If using a wall-mount phone, read the onscreen instructions, then click Next.If
not installing a wall-mount phone filter, go step 7.
6. Install a wall-mount phone filter by removing the wall-mount telephone and opening the top an d bottom toggles. Then, push the wall-mount filter onto the wall jack,
push the toggles back into the closed position, and remount the wall-mount telephone. Click Next.
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7. Answer the question (“Do you have a phone next to your computer?”) by
clicking on the appropriate check box, then click Next.
8. If you answered “No” in the previous window, go to “Setting up the DSL
Connection” on page
25. If you answered “Yes,” unplug the phone cord con-
nected to the telephone from its phone jack in the wall, the click Next.
☞
Note:You may have already unplugged this phone cord.
Caution: Do not unplug the black or green DSL cable from the
phone jack near your computer.
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Chapter 2 Setting Up the Gateway
10. Plug the phone cord into the Phone Jack on the back of the Gateway. The
connections should look like the configuration in the picture, below (if the
first computer is connected via Ethernet; if the first computer is connected via
USB, the purple cable will be plugged into the purple port). Click Next
Next, go to “Setting Up the
DSL Connection,” below.
Setting Up the DSL Connection
After connecting the Gateway and installing phone filters, the
DSL connection
must be configured. To do this:
1. Read the onscreen instructions, choose the appropriate option, then click
Next.
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2. If PPPoE or PPPoA was chosen in step 1, enter the user name and password in
the appropriate text boxes (or click the check box next to “My
ISP does not
require this information.”), then click Next.
If
RFC 1483 was chosen, go directly to step 3.
3. Select the
IP type by clicking on the appropriate check box, then click Next.
4. If Static
IP was selected in step 3, enter the IP Address, Subnet, Gateway,
DNS 1, and DNS 2 information (if applicable) in the proper text boxes. This
information should be provided by the ISP.When finished, click Next.
If DHCP was selected in step 3, go directly to step 5.
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Chapter 2 Setting Up the Gateway
5. The Installation Buddy checks the configuration of the Gateway.
6. The “Congratulations” screen appears. Read the onscreen information, then
click through the next few windows to exit the Installation Buddy.
The Gateway is successfully configured and ready for use.
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Using Qwest DSL
Qwest
DSL operates over home or business phone lines equipped with Qwest DSL
service. For this reason, the Qwest
DSL connection is not portable; it can’t be
accessed while away from home or business. To connect while traveling, ask the ISP
about a dial-up account. Most Qwest DSL ISPs provide a dial-up account for free,
while others charge a minimal fee.
Qwest DSL is a highly reliable service, but it is possible to have a dial-up connection in the unlikely event that problems arise with the DSL service. Most Qwest
DSL ISPs provide a dial-up account for free. If not, there are a number of free
Internet providers whose products make great backup Internet access in the
unlikely event they are ever needed.
Connecting to the Internet
Whether connecting via Point-to-Point Protocol (
PPPoE, PPPoA) or Bridging Mode
(RFC 1483), after connecting and configuring the Gateway, the Internet connection
is always on. Therefore, to connect or reconnect to the Internet, simply turn on
your computer, open the Web browser and go to the Web site of your choice. No
further set up is needed.
Disconnecting from the Internet
Closing the Web browser does not disconnect you from the Internet. To fully disconnect, turn off your computer.
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Basic Setup
This chapter is a guide through a basic configuration of the Gateway, including
how to connect the Gateway to the
ISP.
To complete the basic setup, the user will need the Welcome Letter (ISP
Wo r ksheet). If the document is not available, contact the ISP immediately.
Basic Setup
To configure the gateway for basic operation:
1. Open the Web browser. In the address bar, enter
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
4
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3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin
Basic Setup.
4. In the next window, follow the onscreen instructions, then click Next.
5. In the next window, select the type of connection by clicking on the circle
next to PPPoA or PPPoE.Ifunsure about the selection, contact the ISP.
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Chapter 4 Basic Setup
6. Enter the User Name and Password provided by the
ISP in the “DSL
Broadband Connection -
PPP” screen. If the ISP provided a Static IP address,
enter it in the Static IP
text box. If not, leave it blank. Click Next.
☞
Note:Ifyou obtained a block of Static
IP addresses, see Chapter
5, “Advanced Setup,” on page
35 to configure the Gateway.
7. Click Save and Restart in the “Save and Restart” screen.
8. The “Congratulations” screen appears. The Gateway is successfully configured.
The Power Light flashes rapidly while the Gateway restarts, then glows steadily
green when fully operational. The Internet Light will also glow steadily green. The
Gateway is now configured and users can start surfing the Web.
If an error stating the Web browser was unable to connect to the Internet appears,
check the configuration settings. Ensure all the information required by the
ISP is
entered correctly.
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Static IP Address
on the Gateway
This chapter details how to set up the Gateway with a static IP address. The first
section explains the configuration using a single static
IP address; the second sec-
tion explains the configuration using a block of static IP addresses.
Configuring for a Single Static IP Address
To set up the Gateway to use a single static
IP address:
☞
Note:To complete this procedure, you must have access to the
Internet Service Provider (
ISP) worksheet. If no worksheet has
been provided, contact the ISP.
1. Open the Web browser. In the address bar enter:
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
5
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☞
Note:Ifthe Main Menu screen does not appear, make sure the
Ethernet cable is properly connected.
3. In the “Set Up/Configuration” screen, select Non-Windows Setup from the
menu on the left side.
4. The “Actiontec
DSL Modem Setup Page” screen appears. Using the Internet
Service Provider (ISP) worksheet, enter the following information:
ISP Protocol (select Bridged, PPPoA,or PPPoEby clicking in the appropriate
circle), ISP Username, ISP Password (in the appropriate text boxes).
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Chapter 5 Static IP Address on the Gateway
5. Enter the “
IP Configuration” information, lower in the Actiontec DSL Modem
Setup Page screen, by clicking on the circle next to “Static,” and entering the IP
address obtained from the ISP worksheet in the IP text box.
☞
Note:The “Subnet” and “Gateway” text boxes are not used during this installation.
6. If provided with
DNS settings on the ISP worksheet, click the circle next to
“Static” and enter the DNS addresses in the “
DNS Configuration” section at
the bottom of the Actiontec DSL Modem Setup Page screen.
If no DNS settings were provided, go to step 7.
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7. Click “Save and Restart” at the bottom of the screen.
8. The “Save and Restart” page appears. Click “Save and Restart” to save the set-
tings changed in the Actiontec
DSL Modem Setup Page screen.
9. Once the Gateway restarts, return to the Setup/Configuration screen and
select Change Admin Password from the menu on the left side.
10. The “Change Admin Password” screen appears. Enter a new password in the
“New Password” text box, and re-enter the password in the “Re-enter New
Password” text box. Make sure to write this password down and keep it in a
secure location, since the password will be needed to access to the Gateway’s
We b setup screens.
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Chapter 5 Static IP Address on the Gateway
11. Click “Save and Restart” at the bottom of the screen.
12. The “Save and Restart” page appears. Click “Save and Restart” to save the set-
tings changed in the Change Admin Password screen.
The Gateway has been configured to support a single static IP address. Once the
Power light stops blinking, the Gateway is ready for use.
Configuring for a Block of Static IP Addresses
To set up the Gateway to use a block of static IP addresses:
☞
Note:To complete this procedure, you must have access to the
Internet Service Provider (
ISP) worksheet. If no worksheet has
been provided, contact the ISP.
1. Open the Web browser. In the address bar enter:
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
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3. In the “Set Up/Configuration” screen, read the instructions, then select
Advanced Setup from the menu on the left side.
4. Click Begin Advanced Setup.
5. The “Configuring the Advanced Settings” screen appears. Select WAN IP
Address from the menu on the left side.
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Chapter 5 Static IP Address on the Gateway
6. Select “Obtain an
IP Address through PPPoA,” s e lect “Unnumbered Mode,”
then enter the gateway and subnet mask addresses assigned by the ISP in the
“Gateway Address” and “Unnumbered Subnet Mask” text boxes, respectively.
These addresses should be included on the ISP worksheet. Click Next.
7. In the “Broadband Connection via
PPPoE/PPPoA” screen, enter the user name
and password assigned by the ISP in the appropriate text boxes, then click
Next four times.
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8. In the “
DHCP Server Configuration” screen, select “Static” from the “DNS”
options near the center of the screen, then enter the DNS Server IP addresses
assigned by the ISP in the appropriate text boxes.
☞
Note:Ifthe ISP did not provide static DNS addresses, leave the
DNS option at “Dynamic.” Also, if the
DHCP server option is
turned off, this screen will not appear. The Gateway will obtain
dynamically assigned DNS addresses if supported by the ISP
with static IP addresses.
9. Click “Save and Restart” from the menu on the left side.
10. The “Save and Restart” page appears. Click “Save and Restart” to save the set-
tings.
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Chapter 5 Static IP Address on the Gateway
11. Once the Gateway restarts, return to the Setup/Configuration screen and
select Change Admin Password from the menu on the left side.
12. The “Change Admin Password” screen appears. Enter a new password in the
“New Password” text box, and re-enter the password in the “Re-enter New
Password” text box. Make sure to write this password down and keep it in a
secure location, since the password will be needed to access to the Gateway’s
We b setup screens.
13. Click “Save and Restart” at the bottom of the screen.
14. The “Save and Restart” page appears. Click “Save and Restart” to save the set-
tings changed in the Change Admin Password screen.
The Gateway has been configured to support a block of static
IP addresses. Once
the Power light stops blinking, the Gateway is ready for use.
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Advanced Setup
This section contains information concerning advanced
configuration, such as wireless settings, remote management, and Web site blocking.
Accessing Advanced Setup
To access the Advanced Setup configuration screens, follow these instructions:
1. Open the Web browser. In the address bar enter:
http://192.168.0.1
then press Enter on the keyboard.
2. The “Main Menu” screen appears. Select Setup/Configuration.
3. In the “Set Up/Configuration” screen, read the instructions, then select
Advanced Setup from the menu on the left side.
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4. In the next screen, read the recommendations. To perform an advanced setup
on the Gateway, click Begin Advanced Setup.
5. The “Configuring the Advanced Settings” screen appears. To check all the settings, or if unsure of which settings to modify, select Next.To modify a specif-
ic configuration, click on its name in the menu bar on the left.
☞
Note:To save changes made in any of the Advanced Setup
screens, click Save and Restart at the bottom of the gray menu
on the left side of the screen..
WAN IP Address
Selecting WAN IP Address in the “Advanced Configuration” screen generates the
“WAN IP Address” screen. WAN IP Address allows manual set up of the IP address
of the Gateway. There are five ways to do this: Tr ansparent Bridging, Obtain an IP
Address through
PPPoE
, Obtain an
IP Address Through PPPoA
, Obtain an IP
Address through
DHCP
, and Specify a Static
IP Address.
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☞
Note:Some DSL providers use PPPoE/PPPoA to establish com-
munication with an end user. Other types of broadband Internet
connections (such as fixed point wireless) may use either DHCP
or Static IP address. If unsure about which connection is present,
check with the Internet Service Provider (
ISP) before continuing.
After selecting a connection type, click Next to continue configuring the connection.
Transparent Bridging
Select this option to use the Gateway as a transparent bridge. This option should
only be used if the Gateway is being used as a Modem to connect one computer to
the Internet via a DSL connection. When the Gateway is being used as a transparent bridge, it does not provide any firewall security.
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Obtain an IP Address through PPPoE or PPPoA
Select one of these options to allow the Gateway to use the Point-to-Point over
Ethernet (PPPoE) or Point-to-Point over AT M (PPPoA) protocol.
If a User Name, Password and/or Static IP
was entered during Basic Setup, it
should be displayed in the “Broadband Connection via
PPPoE/PPPoA” screen. If
not, enter the information now. If the information is unavailable, contact the
Internet Service Provider (
ISP).
PPP Auto Connect
If PPP auto connect is activated (by clicking in the appropriate check box), the
Gateway will attempt to automatically redial the PPP connection if it is dropped
or disconnected during an online session.
Obtain an IP Through DHCP
Select this option if the
IP service is configured to use RFC 1483 Bridged or Routed
(used for configurations without a Static IP assigned by an ISP). In this mode, the
Gateway will query the Internet Service Provider (ISP) to receive the IP address and
routing information, which will terminate at the Gateway, as opposed to the IP
address and routing information being bridged to terminate at the computer. This
allows the use of the router capabilities for the Local Area Network (LAN).
Some ISPs need to authenticate their end users with a Host Name and/or Domain
Name.Ifthis is the case, check with the ISP for a host name and domain name
and enter them in the “Broadband Connection via DHCP” screen. If the ISP does
not require these settings, leave the text boxes blank.
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☞
Note:Contact the ISP if unsure of the proper configuration.
Specify a Static IP Address
Select this option if the
ISP service is configured to use RFC 1483 Bridged or
Routed using a Static IP Address. Enter the IP Address, Subnet Mask, and Default
Gateway Address provided by the
ISP in the “Broadban Connection via Static IP
Address” screen, which causes the
IP address and routing information to terminate
at the Gateway, as opposed to the IP address and routing information being
bridged to terminate at the computer. This allows the use of the router capabilities
for the Local Area Network (LAN).
☞
Note:Contact the ISP if unsure of the proper configuration.
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Encapsulation
If the Gateway is configured to obtain an IP address through DHCP or to specify a
static IP address, select the appropriate encapsulation option used by the ISP (RFC
1483
Bridged or RFC 1483 Routed).
☞
Note:Contact the
ISP if unsure of the proper configuration.
Unnumbered Mode/VIP Mode
If a block of public static IP addresses was purchased from the ISP,select
Unnumbered Mode by clicking in the appropriate check box. Then, enter the IP
Address and Subnet Mask in the “Gateway Address” and “Unnumbered Subnet
Mask” text boxes below the “Unnumbered
IP Address.” Click Next, then click Save
and Restart to make all changes permanent.
The Unnumbered Mode feature automatically configures the appropriate IP rout-
ing for the IP Address block. The IP route will bypass NAT,enabling the public IPs
to be routed WAN-to-LAN, as well as LAN-to-WAN .
☞
Note:The IP Address information should be obtained from the
ISP when purchasing a block of public static IP address. Contact
the ISP if this information was not received.
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VIP Mode - This feature is used in conjunction with Unnumbered Mode. When
VIP
Mode is activated, the Gateway uses
NAT for private IP Addressing for the Local Area
Network (LAN), allowing both Public IP Addressing and Private IP Addressing to be
configured to the LAN simultaneously, while the DHCP server is reserved for Private IP
Addressing. All computers using Public
IP Addresses with Unnumbered Mode must
have the Public IP Addresses statically assigned.
After configuring your settings, click Next, then click Save and Restart to make all
changes permanent.
Wireless Settings
Selecting Wireless Settings in the “Advanced Configuration” screen generates the
“Wireless Settings” screen. Modify the wireless capabilities of the Gateway here.
ESSID
ESSID is the network name assigned to the wireless network. The factory default
setting is “
ACTIONTEC.” Although Actiontec recommends keeping the default value
intact, the ESSID value can be modified, using any combination of alphanumeric
characters (i.e., A-Z, a-z, 0-9). All wireless-capable computers included on the
Gateway’s wireless network must have this same
ESSID value. (For the Actiontec
802.11
b Wireless PC Card, the ESSID value must be the same as the SSID value.)
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Channel
Channel assigns the frequency band at which the Gateway communicates. In the
United States, use channels 1-11. (The factory default value is set to 1.)
Wireless Equivalent Privacy
Wireless Equivalent Privacy (WEP) is an encryption method used with the 802.11b
standard to ensure data security over wireless networks. The Gateway offers three
levels of WEP: Off, 64-bit, and 128-bit. Qwest recommends setting up WEP to
secure your wireless connection.
Off
Selecting Off disables encryption. Selecting this option allows any computer with
wireless capability and the correct
ESSID value to join the wireless network.
64-bit WEP
64-bit WEP requires four separate keys. Each key comprises five hexadecimal
digit pairs. A hexadecimal digit consists of an alphanumeric character ranging
from 0-9 or A-F.An example of a 64-bit WEP key is: 4E-A3-3D-68-72.To create a
set of 64-bit WEP keys, enter five hexadecimal digit pairs in each Key text box
(Key 1-, Key 2-, Key 3-, Key 4-). After activating 64-bit WEP on the Gateway, a
computer with wireless capability can join the network only if these same keys
are entered in the computer’s wireless encryption scheme.
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128-bit WEP
128-bit WEP requires one key of 13 hexadecimal pairs. A hexadecimal digit consists
of alphanumeric characters ranging from 0-9 or A-F.An example of a 128-bit WEP
key is: 3D-44-FE-6C-A1-EF-2E-D3-C4-21-74-5D-B1.To create a 128-bit WEP key,
enter 13 hexadecimal digit pairs in the Key text box. After activating 128-bit WEP
on the Gateway, a computer with wireless capability can join the network only if
this key is entered in the computer’s wireless encryption scheme.
☞
Note:Not all wireless
PC Cards support
128-bit WEP. Ensure
that all
PC
Cards installed in the networked computers support
128-bit WEP before activating.
Important:Wireless networking devices use public radio channels to transmit voice and data communications. Although WEP
is the standard security technology used today and offers some
degree of security, Qwest cannot guarantee the security, privacy,
or confidentiality of any transmissions made via such devices,
and Qwest makes no assurances or warranties relating to their
use by you. You are responsible for all use of your Qwest DSL
service, regardless of the source of a transmission, whether by
you or an authorized third party, over your Qwest DSL service.
LAN IP Address
Selecting LAN IP
Address in the “Advanced Configuration” screen generates the
“LAN IP Address” screen. The value in the
LAN IP
Address text box is the IP
address of the Gateway as seen on the network.
The LAN IP address of the Gateway can be modified, but Actiontec recommends
keeping the default factory setting (192.168.0.1).
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☞
Note:Ifthe Gateway’s LAN IP Address is modified, verify the
DHCP Server range is within the same subnet. For more infor-
mation, see “DHCP Server Configuration.”
DHCP Server
Selecting DHCP Server in the “Advanced Configuration” screen generates the
“DHCP
Server” screen. The Gateway has a built-in
DHCP (Dynamic Host
Configuration Protocol) server that automatically assigns a different IP address to
each computer on the network, eliminating IP address conflicts.
The factory default setting is On.To disable the
DHCP
Server, select Off.
Actiontec strongly recommends leaving the
DHCP Server option On.Ifthe DHCP
Server option is Off,ensure the IP addresses of the networked computers are on
the same subnet as the IP address of the Gateway. For more information, see
“DHCP Server Configuration.”
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Chapter 6 Advanced Setup
DHCP Server Configuration
Clicking Next in the “DHCP Server” screen generates the “DHCP Server
Configuration” screen. Change IP address range and DNS server information here.
Beginning IP Address - the IP address at which the DHCP server
starts assigning IP addresses. Actiontec recommends keeping the
factory default setting (192.168.0.2).
Ending
IP Address - the IP Address at which the
DHCP Server stops
assigning
IP addresses. Actiontec recommends keeping the facto-
ry default settings (192.168.0.254).
The beginning and ending
IP addresses define the IP address range of the
Gateway. If the default values are left intact, the Gateway supplies a unique IP
address between 192.168.0.2 and 192.168.0.254 to each computer on the network.Note that the first three groups of numbers of the addresses are identical;
this means they are on the same subnet. The
IP address of the Gateway must be
on the same subnet as the
IP address range it generates. For instance, if the
Gateway’s IP address is changed to 10.33.222.1, set the beginning IP address to
10.33.222.2, and the ending IP address to 10.33.222.254.
DNS (Dynamic or Static) - the type of DNS server provided by the
Internet Service Provider (ISP).Ifthe ISP provided DNS server
information, select the type here. If not, leave as is.
DNS Server 1 - the primary DNS server provided by the Internet
Service Provider (ISP).Ifthe ISP provided DNS server informa-
tion, enter it here. If not, leave the text box intact.
DNS Server 2 - the secondary DNS provided by the Internet Service
Provider (ISP).Ifthe ISP provided secondary DNS server information, enter it here. If not, leave the text box intact.
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Services Blocking
Selecting Services Blocking in the “Advanced Configuration” screen generates the
“Services Blocking” screen.
To modify Internet privileges (Web,
FTP,Newsgroups, etc.) for the computers on
the network:
1. Enter the computer’s IP address in the IPAddress: text box.
2. Select the Internet service(s) to be blocked.
3. Click Add to enter the computer’s IP address in the “Blocked IP Address List”
text box.
4. To remove blocked services, select the computer’s IP address in the “Blocked
IP Address List” text box and click Remove.
Netmeeting
If a computer on the network uses Netmeeting, enable Netmeeting, by clicking the
circle next to “On” and entering the IP address of the computer. Click Next, then
click Save and Restart to apply the settings. If Net meeting is not needed, click the
circle next to “Off.”
☞
Note:Netmeeting is used for NAT/Private IP addressing only. If
the computer is configured for Unnumbered Mode and has a
Public IP Address, Netmeeting does not have to be enabled.
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Chapter 6 Advanced Setup
Website Blocking
Selecting We bsite Blocking in the “Advanced Configuration” screen generates the
“Website Blocking” screen. This feature enables the Gateway to block Web sites to
all computers on the network. To block a Web site, enter the address of the Web
site in the “Website” text box and click Add.The blocked Web site address will be
displayed in the “Blocked Website List” text box, and will not be available to computers on the network. To remove a blocked Web site, click on it in the “Blocked
We bsite List,” then click Remove.
VPN Pass Through
Selecting VPN Pass Through in the “Advanced Configuration” screen generates
the “VPN Pass Through” screen. To set up Virtual Private Networking (VPN) using
IPSec/L2TP (which allows four client-initiated VPN pass-through sessions at one
time), select On.Note that VPN via PPTP pass through is always active.
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Remote Management
Selecting Remote Management in the “Advanced Configuration” screen generates
the “Remote Management” screen. Remote Management allows access to the
Gateway through the Internet via another computer. Actiontec recommends leav-
ing the Remote Management Off (the factory default setting).
To access the Gateway from the Internet, activate Remote Management by selecting
On and writing down the
WAN IP address of the Gateway (see “WAN IP Address”).
On a computer outside of the network, open a Web browser and enter the
Gateway’s WA N I P address in the address text box. The Gateway’s Main Menu (or a
password prompt, if a password has been set) appears in the browser window.
☞
Note:Before Remote Management can be activated, the admin-
istrator password must be set. To do this, go to the Setup screen
and select Change Admin Password. Follow the instructions in
the subsequent screens
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Chapter 6 Advanced Setup
Port Forwarding
Selecting Port Forwarding in the “Advanced Configuration” screen generates the
“Port Forwarding” screen. Port forwarding allows certain programs to bypass the
Gateway’s built-in firewall, allowing access to parts of the network (for hosting a
We b or ftp server, for example). To use port forwarding, enter the IP port range in
the “IP Port Range” text boxes. (If more than 10 ports are needed, Actiontec recommends using DMZ Hosting. See “DMZ Hosting,” below, for more information.)
Choose the protocol type from the “Protocol” list box, then enter the IP address of
the computer on the network to be used as a host. Click Add.The forwarded ports
appear in the “List of Forwarded Ports” text box.
To remove forwarded ports, highlight them, then click Remove.
Clicking Advanced brings up the “Advanced Port Forward” screen.
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In this screen, the user can allow only certain
IP addresses to access forwarded
ports. Enter the port range of the forwarded ports in the “Remote IP Port Range”
text boxes, enter the IP address to be allowed access in the “Remote IP Address” text
box, then click “Add.” The active forwarded ports will appear in the “List of
Forwarded Ports” text box.
To deactivate a forwarded port, select it from the “List of Forwarded Ports” text
box, then click “Remove.”
DMZ Hosting
Selecting DMZ Hosting in the “Advanced Configuration” screen generates the
“DMZ Hosting” screen. To use DMZ hosting, enter the IP address of the computer
on the network to be used as a DMZ host in the “DMZ Host IP Address” text box,
then click On.
DMZ hosting is used to support online gaming and Internet conferencing services.
These programs usually require multiple open ports, making the network accessible from the Internet. DMZ hosting symbolically places the DMZ host computer
outside of the Gateway’s network. Access to the network resources while DMZ
hosting is active is blocked. Actiontec recommends activating DMZ hosting only as
long as necessary.
Wa rning:The DMZ Host computer will be vulnerable to com-
puter hackers on the Internet while in DMZ mode.
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Chapter 6 Advanced Setup
Firewall
Selecting Firewall in the “Advanced Configuration” screen generates the “
Firewall
Security Level
” screen. Select the level of security needed for the network. See
Appendix E for details concerning each level of security.
Dynamic Routing
Selecting Dynamic Routing in the “Advanced Configuration” screen generates the
“Dynamic Routing” screen.
If a router is set up behind the Gateway in the network configuration, consult the
documentation that came with the router to see what kind of Dynamic Routing is
required, then select the needed option.
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NAT (Network Address Translation)
Selecting NAT in the “Configuring the Advanced Settings” screen generates the
“
NAT” screen. The Gateway’s basic firewall security is based on NAT.Disabling
NAT allows the computers connected to the Gateway to be accessed by outside
parties. Do not turn
NAT off unless instructed to do so by the Internet Service
Provider (ISP).
Static Routing
Selecting Static Routing in the “Advanced Settings” screen generates the “Static
Routing” screen. Enter the addresses in their respective text boxes, then click Add.
The address will appear in the “Static Routing Table.” To remove an address, highlight it by clicking on it in the Static Routing Table, then click Remove.
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Chapter 6 Advanced Setup
MAC Address Cloning
Selecting MAC
Address Cloning in the “Advanced Configuration” screen generates
the “MAC Address Cloning” screen. A MAC (media access control) address is an
identifier unique to every networkable device.Some Internet Service Providers
(
ISP) require a MAC address to validate a computer’s permission to be on their net-
work.Ifthe ISP requires this information, obtain the MAC address of the computer
originally configured for the ISP (see Appendix D for instructions to determine the
computer’s MAC address). Enter the MAC address in the “User Select WA N M AC
Address” text boxes in the “MAC Address Cloning” screen.
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Status
After configuring the Gateway, settings can be viewed by selecting Status in the
Main Menu. The “Current Status” screen appears, displaying many of the
Gateway’s settings. No settings (other than connecting or disconnecting from the
Internet) can be changed from the Current Status screen.
Firmware Version
Displays the firmware version the Gateway is currently running.
MAC Address
Displays the
MAC (Media Access Control) address of the Gateway.
WAN - Connection
Displays the state of the connection to the ISP service (Connected or
Disconnected).
WAN - Mode
Displays the type of connection used to communicate with the
ISP.
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Chapter 6 Advanced Setup
WAN - IP Address
Displays the IP Address the ISP assigned to the Gateway.
WAN - Subnet Mask
Displays the Subnet Mask address the ISP assigned to the Gateway.
WAN - Gateway
Displays the Gateway address (for the IP Address and Subnet Mask) the ISP
assigned to the Gateway.
WAN - DNS #1 & #2
Displays the Domain Name Server address(es) the ISP assigned to the Gateway.
LAN - IP Address
Displays the Local Area Network’s (
LAN) IP address.
LAN - Net Mask
Displays the Subnet Mask address configured for the
LAN IP address.
LAN - DHCP Server
Displays the state of the
DHCP Server (On or Off).
In the left hand column, there are other Status options available: Routing Table,
WAN Status, LAN Status, and Active User List.Click to generate the option of
choice.
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Routing Table
Selecting Routing Table generates the “Routing Table” screen. This screen displays
on overview of the Gateway’s routes.
WAN Status
Selecting
WA N Status generates a “Current Status” screen. This screen displays on
overview of the Gateway’s WA N (Wide Area Network) connection.
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Chapter 6 Advanced Setup
LAN Status
Selecting LAN Status generates the “Lan Port Status” screen. This screen displays
on overview of the Gateway’s LAN (Local Area Network) port connections.
Active User List
Selecting Active User List generates the “Active User List” screen. This screen displays a list of the users currently connected to the Gateway accessing the Internet
with Network Address Translation (
NAT) security activated.
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Using Utilities
To access the Gateway’s Web-based Utilities, select Utilities from the “Main Menu”
screen. The “Utilities” screen appears.
From this screen, the Web activity log can be viewed, the
DSL settings changed, the
Gateway’s factory default settings restored, and the Gateway’s firmware upgraded.
Web Activity Log
The Web Activity Log provides information about the Web sites each computer on
the Gateway’s network has visited. To access the Web Activity Log, select We b
Activity Log from the “Utilities” screen.
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DSL Settings
To access
DSL Settings, select
DSL
Settings from the “Utilities” screen. The
Gateway’s VPI, VCI,Mode, and QoS (Quality of Service) settings can be changed
from this screen. Actiontec recommends not changing these values without consulting the
ISP.
Restore Default Settings
To r estore the Gateway to its factory default settings, select Restore Default
Settings from the “Utilities” screen. When the “Restore Default Settings” screen
appears, click Restore Default Settings.Any changes made to the Gateway’s settings
in the Custom Setup screens will be lost and the factory default settings will be
restored. During this process, the Gateway’s Power
Light flashes and the Gateway is
disabled.
Wa rning:Do not unplug the power cord from the Gateway
during the Restore Default Settings process. Doing so may result
in permanent damage to the Gateway.
When the Power Light stops flashing and glows steadily green, the Gateway is fully
operational.
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Chapter 7 Using Utilities
Upgrade Firmware
Selecting Upgrade Firmware in the “Utilities” screen generates the “Upgrade
Firmware” screen. Actiontec periodically posts firmware upgrades to enhance the
Gateway’s capabilities.
Windows Computer
If the Gateway is connected to a computer running Windows OS:
1. Click Upgrade Here in the Upgrade Firmware screen and download the
upgrade files to the hard drive of the computer.
2. Double-click on the upgrade file (upgrade.exe).
3. Click Start.The upgrade process begins.
Wa rning:Do not unplug the power cord from the Gateway
during the Upgrade Firmware process. Doing so may result in
permanent damage to the Gateway.
4. After the upgrade is complete, unplug the power cord from the Gateway, then
plug it back in again.
5. When the Power Light stops flashing and glows steadily green, the Gateway is
fully operational.
6. Reconfigure the Gateway settings.
Non-Windows Computer
If the Gateway is connected to a computer running an operating system other than
Windows:
1. Click here (at the end of the phrase “…please click here”) in the Upgrade
Firmware window.
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2. The “Select Upgrade File” screen appears. Click here(in the first paragraph of
the Select Upgrade File screen) to go to the Web page containing the link to
the upgrade file.
3. From the Web page, download the .tar archive file to the hard drive of the
computer.
4. In the Select Upgrade File screen, click Browse to locate the downloaded file
on the hard drive.
5. When the location of the downloaded file appears in “New Firmware Image”
text box, click Upgrade.
6. Read and follow the onscreen instructions.
Wa rning:Do not unplug the power cord from the Gateway
during the Upgrade Firmware process. Doing so may result in
permanent damage to the Gateway.
7. After the upgrade is complete, unplug the power cord from the Gateway, then
plug it back in again.
8. When the Power Light stops flashing and glows steadily green, the Gateway is
fully operational.
9. Reconfigure the Modem settings.
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Using Utilities
To access the Gateway’s Web-based Utilities, select Utilities from the “Main Menu”
screen. The “Utilities” screen appears.
From this screen, the Web activity log can be viewed, the
DSL settings changed, the
Gateway’s factory default settings restored, and the Gateway’s firmware upgraded.
Web Activity Log
The Web Activity Log provides information about the Web sites each computer on
the Gateway’s network has visited. To access the Web Activity Log, select We b
Activity Log from the “Utilities” screen.
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DSL Settings
To access
DSL Settings, select
DSL
Settings from the “Utilities” screen. The
Gateway’s VPI, VCI,Mode, and QoS (Quality of Service) settings can be changed
from this screen. Actiontec recommends not changing these values without consulting the
ISP.
Restore Default Settings
To r estore the Gateway to its factory default settings, select Restore Default
Settings from the “Utilities” screen. When the “Restore Default Settings” screen
appears, click Restore Default Settings.Any changes made to the Gateway’s settings
in the Custom Setup screens will be lost and the factory default settings will be
restored. During this process, the Gateway’s Power
Light flashes and the Gateway is
disabled.
Wa rning:Do not unplug the power cord from the Gateway
during the Restore Default Settings process. Doing so may result
in permanent damage to the Gateway.
When the Power Light stops flashing and glows steadily green, the Gateway is fully
operational.
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Chapter 7 Using Utilities
Upgrade Firmware
Selecting Upgrade Firmware in the “Utilities” screen generates the “Upgrade
Firmware” screen. Actiontec periodically posts firmware upgrades to enhance the
Gateway’s capabilities.
Windows Computer
If the Gateway is connected to a computer running Windows OS:
1. Click Upgrade Here in the Upgrade Firmware screen and download the
upgrade files to the hard drive of the computer.
2. Double-click on the upgrade file (upgrade.exe).
3. Click Start.The upgrade process begins.
Wa rning:Do not unplug the power cord from the Gateway
during the Upgrade Firmware process. Doing so may result in
permanent damage to the Gateway.
4. After the upgrade is complete, unplug the power cord from the Gateway, then
plug it back in again.
5. When the Power Light stops flashing and glows steadily green, the Gateway is
fully operational.
6. Reconfigure the Gateway settings.
Non-Windows Computer
If the Gateway is connected to a computer running an operating system other than
Windows:
1. Click here (at the end of the phrase “…please click here”) in the Upgrade
Firmware window.
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2. The “Select Upgrade File” screen appears. Click here(in the first paragraph of
the Select Upgrade File screen) to go to the Web page containing the link to
the upgrade file.
3. From the Web page, download the .tar archive file to the hard drive of the
computer.
4. In the Select Upgrade File screen, click Browse to locate the downloaded file
on the hard drive.
5. When the location of the downloaded file appears in “New Firmware Image”
text box, click Upgrade.
6. Read and follow the onscreen instructions.
Wa rning:Do not unplug the power cord from the Gateway
during the Upgrade Firmware process. Doing so may result in
permanent damage to the Gateway.
7. After the upgrade is complete, unplug the power cord from the Gateway, then
plug it back in again.
8. When the Power Light stops flashing and glows steadily green, the Gateway is
fully operational.
9. Reconfigure the Modem settings.
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Building a Network
Other computers can be connected to the Gateway to form a network. The network computers can be connected to the Gateway in three ways: Ethernet,
USB,or
wirelessly.
Ethernet
1. Insert the Installation
CD-ROM in the CD-ROM drive of the computer. The
Installaton Buddy will start automatically. Wait until the following screen
appears, read the onscreen instructions, then click Next.
2. Read the instructions, select Additional Computer by clicking on the check
box, then click Next.
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3. Select Wired, then click Next.
4. Select Ethernet, then click Next.
5. When the next window appears, get the Ye l l o w E thernet Cable from the
Quick Start Kit, then click Next.
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Chapter 8 Building a Network
6. Plug one end of the Ye l l o w E thernet Cable into one of the Ye l l ow Por ts on
the back of the Gateway, then click Next.
7. Plug the other end of the Ye l l o w E thernet Cable into an Ethernet port on
the back of the computer, then click Next.
☞
Note:An Ethernet port looks similar to a phone port, but is
slightly bigger.
8. Make sure one of the Ethernet Network Lights glow steadily green, then
click Next.
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9. In the next window, the Installation Buddy checks the configuration of the
Gateway.
A congratulations window appears. The computer is connected to the network via
Ethernet.
USB
1. Insert the Installation
CD-ROM in the CD-ROM drive of the computer. The
Installaton Buddy will start automatically. Wait until the following screen
appears, read the onscreen instructions, then click Next.
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Chapter 8 Building a Network
2. Read the instructions, select Additional Computer by clicking on the check
box, then click Next.
3. Select Wired, then click Next.
4. Select
USB, then click Next.
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5. Get the Purple
USB Cable from the Quick Start Kit, then click Next.
6. Plug one end of the Purple
USB Cable into the Purple Port on the back of
the Gateway, then click Next.
7. Plug the other end of the Purple
USB Cable into a USB port on the back or
front of the computer, then click Next.
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☞
Note:A USB port is shaped like a thin rectangle about 1/4 inch
by 1/2 inch, and may be vertically or horizontally oriented.
8. Make sure the Power and Internet Lights glow steadily green, then click
Next.
9. The Installation Buddy checks the configuration of the Gateway.
A congratulations window appears. The computer is connected to the network via
USB.
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Wireless
☞
Note:Computers to be added to the network wirelessly must
have wireless capabilities (
PCI wireless adapter, USB wireless
adapter, etc.).
1. Insert the Installation
CD-ROM in the CD-ROM drive of the computer. The
Installaton Buddy will start automatically. Wait until the following screen
appears, read the onscreen instructions, then click Next.
2. The next window appears. Read the instructions, select Additional Computer
by clicking on the check box, then click Next.
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3. The next window appears. Select Wireless, then click Next.
4. The next window appears. Follow the instructions and insert the Connection 1
-
2-3 CD
into the computer’s CD-ROM drive to set up the wireless connection.
The computer is now connected to the network wirelessly.
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Troubleshooting
This chapter contains a list of problems that may be encountered while using the
Gateway, and techniques to try and overcome the problem. Note that these techniques may not solve the problem. If you need additional help, contact the ISP or
Qwest DSL Te c hnical Support at 1-800-247-7285.
LAN Connection Failure
Ensure the Gateway is properly installed, the
LAN connections are correct,
and the power is on.
Confirm the computer and Gateway are on the same network segment. If
unsure, let the computer get the IP address automatically by initiating the
DHCP function (see “DHCP Server”), then verify the computer is using an IP
address within the default range (192.168.1.2 through 198.168.1.254). If the
computer is not using an IP address within the range, it will not connect to
the Gateway.
Ensure the Subnet Mask address is set to
255.255.255.0 by clicking Status in
the “Main Menu” screen.
Cannot Connect to the Internet
Ensure both ends of the power cord and all network cables are properly
connected.
Ensure the Subnet Mask address is set to
255.255.255.0 by clicking Status in
the “Main Menu” screen.
Ve r ify the Gateway’s settings are the same as the computer by clicking Status in
the “Main Menu” screen.
If running Windows
95, 98, 98 SE,or Me,check the computer’s TCP/IP settings.
Select Start, Run,enter
winipcfg
in the”Open” text box, then press OK.The “IP Configuration” window appears.
Ensure the text box at the top of the window contains the name of the Ethernet
adapter installed in the computer. If not, click on the down arrow next to the
text box. When the list appears, click on the proper Ethernet adapter.
In the fields below, the Ethernet adapter’s various addresses appear. There
should be an entry for
IP address, Subnet Mask, and Default Gateway.
9
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Additionally, the “IP Address”entry should be on the
192.168.0.X network (with
“x” defining a range from 2 though 255).
If the Ethernet adapter is showing an incorrect IP address, click Release,which
sets all values back to 0 (zero). Then, click Renew (this process may take a few
seconds). The renewed IP address should be on the 192.168.0.X network.
If an error occurs, or the IP address renews with an address outside the
192.168.0.X network, contact the ISP immediately
If running Windows
95, 98, 98 SE,or Me,check the computer’s TCP/IP settings.
Select Start, Run,enter
CMD
in the”Open” text box, then press OK.A “DOS”window appears, with a blink-
ing cursor (prompt). Enter
ipconfig
at the prompt, then press Enter on the keyboard.
The IP address of the Ethernet adapter should appear in the DOS window.
Ensure the IP address in the 192.168.0.X network (with “x” defining a range
from
2 though 255).
If the Ethernet adapter is showing an incorrect IP address, enter
ipconfig/release
at the prompt, then press Enter on the keyboard, which sets all values back
to 0 (zero). Next, enter
ipconfig/renew
at the prompt, then press Enter on the keyboard (this process may take a few
seconds). The renewed IP address should be on the 192.168.0.X network.
If an error occurs, or the IP address renews with an address outside the
192.168.0.X network, contact the ISP immediately
Ensure the browser is not set to “Never dial a connection” and there are no
previous LAN settings.
To check this, go to Start, Settings, Control Panel.In the Control Panel,
double-click Internet Options.When the “Internet Properties” window
appears, ensure that the “Never dial a connection” option is not activated,
then click LAN Settings.When the “Local Area Network (LAN) Settings”
window appears, ensure that no settings are activated. If there are settings
activated, deactivate them.
Shutdown and restart the computer. After the computer restarts, unplug the
power cord from the Gateway and plug it back in. When the lights glow
solid green, try accessing the Internet.
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Time out error occurs when entering a URL or IP Address
Ve r ify all the computers are working properly.
Ensure the IP settings are correct.
Ensure the Gateway is on and connected properly.
Ve r ify the Gateway’s settings are the same as the computer by clicking Status in
the “Main Menu” screen.
Check the cable/
DSL modem by attempting to connect to the Internet.
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Reference
This appendix contains information about various topics, including accessing
information about your Windows computer and wiring under special circumstances.
Locating Computer Information
The following procedure is valid for Windows 98, 98 SE,Me,NT 4.0, 2000 and XP.
1. From the desktop, right-click on My Computer.
2. Select Properties from the menu that appears.
3. When the “System Properties” window appears, select General.
The version of the operating system, processor type, and amount of RAM
installed in the computer are listed here.
4. Close the System Properties window.
5. From the desktop, double-click on My Computer.
6. Right-click the icon representing your hard disk. For example: Local Disk (C:).
Some computers have multiple hard disks.
7. From the menu that appears, select Properties.
8. When the window appears, select General.
9. The Free space value is the available space on the hard disk.
10. Close all windows.
A
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Locating Windows Operating System Files
If the operating system files reside on the hard drive of the computer, follow the
instructions below to locate them. If the files are not on the hard drive, they must
be loaded from the installation disks.
Windows 98, 98 SE
1. From the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter:
*.cab
5. Click the down arrow next to the “Look In” text box and select My
Computer from the list that appears.
6. Click Find Now.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example:
C:\WINDOWS \SYSTEM.
8. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
9. Close the Find: All Files window.
Windows Me, 2000
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3a. Windows Me:The “Search Results” window appears. In the “Search for files
or folders named” text box, enter:
*.cab
3b. Windows 2000:The “Search Results” window appears. In the “Search for files
or folders named” text box, enter:
i386
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Appendix A Reference
4. Click the down arrow next to the “Look in” text box and select My
Computer from the list that appears.
5. Click Search Now.
6a. Windows Me:When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:\WINDOWS \OPTIONS\INSTALL
.
6b. Windows
2000:When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:\WINNT \Driver Cache.
7. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
8. Close the Search Results window.
Windows NT 4.0
1. From the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter:
i386
5. Click the down arrow next to the “Look In” text box and select My
Computer from the list that appears.
6. Click Find Now.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\.
8. The Windows operating system files are located in this directory. Write down
the directory path (followed by “i386”) for future reference.
9. Close the Find: All Files window.
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Windows Me, 2000
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3. The “Search Results” window appears. In the panel at left titled “What do you
want to search for?”, click All files and folders.
4. Another panel, titled “Search by any or all of the criteria below” appears. In
the “Look in” text box, click the down arrow and select My Computer from
the menu that appears.
5. In the “All or part of the file name” text box, enter:
i386
6. Click Search.
7. When the search is complete, note the directory path that appears most often
in the “In Folder” column. For example: C:\WINDOWS \Driver Cache\.
8. The Windows operating system files are located in this directory. Write down
the directory path (followed by “\i386”) for future reference.
9. Close the Search Results window.
Wiring Information
This section contains information about how to connect the Gateway to a two-line
phone, a security alarm system, an automatic water meter, and a PBX or key phone
system sharing a line with Qwest DSL.
Two-Line Phone
If Qwest DSL is connected in a location with two phone lines using two separate
phone numbers, the DSL phone filters must be installed on the correct phone line.
In most two-line phone setups, the red and green lines connect Line 1, while the
yellow and black lines connect Line 2. If a phone filter is installed between a twoline phone jack and a telephone with two-line capability, only Line 1 will be filtered and operational (because the phone filter connects the red and green wires
only), while Line 2 will be completely disconnected.
The solution is twofold: 1) the phone filter must be installed to filter the line with
Qwest DSL; and 2) the second line must be wired to bypass the phone filter. The
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Appendix A Reference
easiest way to do this is to purchase a pair of two-line modular adapters, a linecord coupler, and some short lengths of phone cable, available at any telephone
supply retailer.
☞
Note:Do not purchase a 1-line modular adapter or line splitter.
Installing either of these items results in two phone jacks on
Line 1, and no access to Line 2.
1. Disconnect the telephone from the two-line phone jack.
2. Install one of the two-line modular adapters (modular adapter #1) in the
phone jack
3. If Qwest DSL is on Line 1, install the phone filter in the Line 1 jack of modular
adapter #1.
4. Install a short length of phone cable between the phone filter and the Line 1
jack of the other two-line modular adapter (modular adapter #2).
5. Install a short length of phone cable between the Line 2 jacks of modular
adapters #1 and #2.
6. Connect the line-cord coupler to 2-line modular adapter #2.
7. Install a short length of phone cable between the line-cord coupler and the
telephone.
If Qwest DSL is on Line 2, use the same procedure, but install the phone filter on
Line 2.
Security Alarm System
If your home or business has an alarm system and Qwest DSL shares the same
phone line, you have special wiring needs. If you did not order a technician install
at the time of sale, please contact Qwest Sales as soon as possible to order and
schedule your installation.
If you security alarm is wired incorrectly, it may not be able to make a notification
call when the alarm is triggered. Professional wiring is required to insure interoperability. Do not attempt the installtion yourself. Qwest strongly recommends that
you contact your security organization for more information about your security
alarm system before you attempt to install Qwest DSL.Qwest also strongly recom-
mends that you contact your security organization after installing Qwest DSL to
have them conduct a test of your alarm system.
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Automatic Water Meter
If your home or office has an automatic water meter that uses the same phone line
as the Qwest DSL Gateway, you must put a DSL Phone Filter on the water meter.
Call your water company for help when installing the DSL Phone Filter on your
water meter.
PBX or Key System
To share Qwest DSL with telephone line in an office PBX or key system:
1. In the building’s phone closet, splice (into two lines) the telephone line on
which Qwest DSL is installed.
2. On one of the spliced lines, connect the Gateway. The Gateway should be con-
nected as close as possible to the telephone network to assure a strong signal.
3. Connect the Gateway to a computer or LAN hub via Ethernet cable.
4. On the other spliced line, install the DSL phone filter, then wire normally
through the PBX or key system unit to the telephone.
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Static IP Address
on the Computer
To communicate with the Gateway from a computer on the network (to use the
We b Configuration Utility, for example), the user may have to switch the IP
address settings from DHCP-enabled to static IP, so that the computer and the
Gateway are on the same subnet.
To set up static IP on a computer, select the operating system and follow the
instructions.
☞
Note:The following procedures are based on the Gateway’s factory default IP address. If the Gateway’s IP address has been
changed, enter the new IP address when instructed to enter an
IP
address.
Windows 98 and 98 SE
1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
B
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3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network.
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