Acroprint TQ600 User Manual

TQ600

User Manual

Proximity

Terminal

Fingerprint

Terminal

Magnetic Stripe/

BarcodeTerminal

FCC Warning: Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonab le protection against harmful interfere nce when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interfer ence in whi ch case the us er will be required to correct the interference at his or her own expense.

Caution: Changes or modifications not expressly appr oved by the party responsible for compliance could void the user’s authority to operate the equipment.

Canada

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numerique de la classe A est conforme a la norme NMB-003 Du Canada.

Lithium Battery Caution: The circuit board on this terminal is populated with a lithium battery to protect data or programs stored in the Random Access Memory (RAM). Do not, under any circumstances, attempt to replace the lithium battery in the terminal. Failure to comply may invalidate your warranty. Battery replacement should be done by qualified personnel wearing the proper eye protection.

CAUTION: Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instruction.

This product utilizes a battery that contains Perchlorate Material. Perchlorate Material – special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate

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Declaration of Conformity According To EMC Directive 89/336/EEC

We declare under our sole responsibili ty that the U600 Finger Print reader and/or U600P Proximity reader and/or data recording equipment to which this declaration relates are in conformity with the following standards: EN61000-6-1, EN55022-2006, EN55024-1998+A1:2001+A2:2003. I, the undersigned, hereby declare that the equipment specified above conforms to the above directive and standards.

Raleigh, North Carolina USA

February 15, 2012 W. Glenn Robbins

Acroprint Time Recorder Company

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Contents

Getting Started......................................................1

Terminal Configurations ..........................................................1

Operator Panel LEDs...............................................................2

Menu Tree..............................................................3

Basic Concepts.......................................................7

User Enrollment: Fingerprints ................................................7

User Identification / Verification ..............................................7

Threshold...............................................................................8

User ID (PIN number)............................................................. 9

Privilege Levels.......................................................................9

Start-up ............................................................................... 10

Enrolling – Fingerprint Terminals........................11

Fingerprint Enrollment Tips ................................................... 11

Enrolling Users – Fingerprint Terminals................................... 13

Fingerprint Enrollment .........................................................13

Testing a Fingerprint Enrollment..........................................15

Enrolling Auxiliary Fingerprints.............................................15

Password Enrollment............................................................16

Fingerprint & Password........................................................17

Change Password.................................................................19

User V erification Types.......................................................... 20

Fingerprint Verification.........................................................20

Password Verification...........................................................22

Enrolling – Badge Terminals .............................24

Badge/Card Enrollment..............................................................24

Password Enrollment .................................................................25

Proximity Badge & Pas sword Enrollment ...................................26

Change Password......................................................................27

Privilege Levels....................................................28

Enroll w/ Privilege Level........................................................28

Delete User Data..................................................30

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Options.................................................................31

System Options.....................................................................31

Set Date & Time........................................................................32

Changing the Time Format........................................................32

Changing the Language.............................................................32

Changing the Date Format.........................................................33

Daylight Savings Time (DST).....................................................34

Advanced Options......................................................................35

Power Management...............................................................37

Communication Options.........................................................38

Log Options ..........................................................................39

Auto Test..............................................................................40

System Information.............................................41

View Time and Attendance Records....................43

Review All Attendance Records...............................................43

Review Individual Attendance Records....................................44

Browsing Attendance Records ................................................44

Cleaning the TQ600 .............................................46

Troubleshooting...................................................47

Appendix..............................................................49

USB Flash Drive Management.................................................49

Bell Schedule ........................................................................49

Reserve Battery (Mini-UPS)....................................................49

UPS Operational State:..........................................................49

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Getting Started

Important!

Do not attempt to service the TQ600 yourself. Opening the terminal will void the warranty. Always follow the instructions in the user guide.

• Do not place the terminal in direct sunlight. Bright light may significantly affect fingerprint reads or cause fingerprint verification to fail. The terminal is designed for indoor use in a temperature range of 32-104º F (0-40º C). Keep the terminal away from heat sources such as radiators.

• The terminal warranty does not cover defects or damages arising from improper installation, improper storage, abuse, ordinary wear or unauthorized service.

Terminal Configurations

The TQ600 is available in four reader op tions: fingerprint, proximity badge, magnetic stripe badge and barcode card reader. The fingerprint reader provides the most secure user verification as it uniquely identifies each user . The badge is a faster method of verifying a user s ince you only need place your proximity badge near/in front of the reader or slide your barcode/magnetic stripe badges through the reader.

This manual provides information for all TQ600 terminal configurations. Sections specifically about fingerprint verification or proximity/magnetic stripe/barcode badge verification will pertain only to the corresponding terminal.

Note: There are Menu variations between models since features and options are different between models.

Operator Panel LEDs

1) Normal Operation. Green light blinks each second.

2) Error Condition (Fingerprint or Badge not Enrolled) Red light shines for 2 seconds

3) Transaction (Fingerprint or Badge Read) successful Green light shines for 2 seconds

Note: Contact Acroprint support if you receive any LED sequence other than those listed above.

Menu Tree

User Manage

Options

PenDrive Mng

Sys Info

Menu Level 1 Menu Level 2 Menu Level 3

User Manage

Enroll User

Enroll Admin

Delete User

Reg Badge Enroll FP Enroll Pwd Reg Badge&Pwd FP & Pwd

(FIU)

Browse ATTLogs

Menu Level 1 Menu Level 2 Menu Level 3 Menu Level 4

System Opt

Power Mn

Date Time 12H or 24H Language Fmt DST

Adv Option

Shutdown PowerOn Sleep Idle Idle Min Bell Delay Scheduled Bell Lock Power

Reset Opts Del AttLogs Clear All Data Clr Admin Pri Voice On? Upd Firmware Work Code Button Beep Adj VOL (%) Print Mode Show Score Match Thr Mst Input ID 1:1 Thr Display Info

(Not Supported)

(FIU)

Options

Comm Opt

BaudRate Dev Num IP Addr Net Speed NetMask Gateway Ethernet RS232 RS485 USB COMM Key

(Not Supported)

Log Opt

lm SuperLo Alm AttLog ReCheck Min

ERType

RF PW&RF PW/RF PIN PW

uto Test

Run All Test FLASH Test LCD Test Voice Test FP Reader (FIU) Key Test RTC Test

(

)

(

)

Menu Level 1 Menu Level 2 Menu Level 3

PenDrive Mng

DwnLoad AttLo DwnLoad User UpLoad User

Sys Info

User Cnt FP Cnt (FIU) Att Log Admin Cnt Pwd Usr (FIU) S Logs

Free Space Info

Dev Info

User Cnt FP Cnt Att Log S Logs

Users (100) FPCnt (100) (FIU) AttLog (10k) S Logs Mfg Date Serial Num Vendor Device Name Alg Version (FIU) Firmware Ver View MAC MCU Version

Prox

(FIU)

Bad

Basic Concepts

Fingerprint identification concepts:

z User Enrollment: Fingerprints z User Identification/Verification z Threshold z User ID (PIN Number) z Privilege Levels z Start-up

User Enrollment: Fingerprints

Enrollment is the process of capturing a user’s fingerprint and storing it as a “template” in the TQ600 along with a unique five (5) digit user ID. The user’s fingerprint template is created by taking three sample fingerprints on the TQ600.

Each user should enroll at least two different fingers so that if an enrolled f inger is injured an alternate f inger can be used. The TQ600 allows each user to enroll 1-10 fingerprints.

User Identificati on / Verification

User identification is the process of comparing a user’s fingerprint against a fingerprint template stored in the terminal. When a user’s fingerprint matches a fingerprint template stored in the TQ600 the terminal will show a successful match, th us v erif ying the user’s identity.

Threshold

Threshold means a value tha t is set to ensure the minimum accuracy required to confirm a match with a finger template stored in a biometric system.

The threshold setting establishes a balance between False Acceptance Rate (FAR) and False Rejection Rate (FRR). FAR means the probability that a biometric system will incorrectly identify a user or will fail to r eject an impostor. FRR means the probability that a biometric system will f ail to identify an enrolled user.

The threshold value is a global setting applied for all users. The default threshold is set at 35. Raising the threshold value increases security but increases the probability of a false rejection. Lowering the threshold reduces security by increasing the possibility of a false acceptance. The correct balance is vital for maximum security as well as usability. It is possible that adjustments to the threshold value will be needed as you begin using the biometric system.

If some users have persistent problems being accepted by a biometric terminal, sometimes acceptance rates can be increased by first inputting a User ID, then reading the finger. This is called a (1:1) “one to one” verification. Greater success rates can be achieved because the system now knows which specific finger template to compare.

Alternatively, the terminal can be set to the “one to one” verif ication mode which then will require all users to input a User ID, followed by a finger reading. The default threshold v alue for the “one to one” setting is 15, but it too can be adjusted as necessary.

Table 1-1 shows some suggested threshold values to try but the others can be set to achieve desired user acceptance rates.

Table 1—1 Suggested Threshold Settings

One-to-Many

One-to-One

FRR FAR

(1:N)

High

Middle

(Default)

Low

User ID (PIN number)

Before beginning fingerprint enrollment, a user is assigned a User ID number (sometimes referred to as a PIN number). This User ID number is used to recall fingerprint templates or passwords each time verification is requested.

Privilege Levels

Privilege levels are the levels at which users are authorized to access terminal functions. These levels define the authority of a user to access specified administrative functions including the abilit y to view, edit, add, or renew specified information categories.

Low 45 25

Middle

35 15

(Default)

Low 25 10

(1:1)

Privilege levels are built-in terminal functions that can be set as required. The TQ600 has four user privilege levels: User, Enroller, Admin (administrator) and Supervisor.

z Users are people whose identity must be verified t o re co rd t ime such as punching in/out or the time spent working on a job or working in specific departments.

z Enrollers can enroll supervisors, administrators, enrollers and users. Enrollers can delete users. Enrollers can access “User Manage” and “System Information” menus.

z Administrators (Admin) can enroll supervisors, administrators, enroller and users. Administrators can delete enrollers and users. Administrators can acc ess all oper atio ns, excep t “Advanced Options”.

z Supervisor is the highest authorization level. Supervisors can enroll supervisors, administrators, enrollers and users. Supervisors can delete administrators, enrollers and users. Supervisors can access all functions and change all setups.

Note: If no user has administrative privileges (enroller, administrator or supervisor) in the terminal, ALL users will be enrolled with “Supervisor” privileges.

To change a user t hat is currently enrolled as an administr ator or enroller, delete the user and then re-enroll the user with the new privilege level.

Start-up

Press the power button () to turn the TQ600 on. The Start-up” window will appear. Press and hold the power button () for 2 seconds to turn off the TQ600.

Welcom e

10:12

06-18-08 WED

THU

Enrolling – Fingerprint Terminals

This chapter describes how to enroll and verify users on the TQ600.

The following topics are included:

z Fingerprint Enrollment Tips z Enrolling User z Testing an Enrollment z Enrolling an Auxiliary Fingerprint of User z Verifying Your Identity

Fingerprint Enrollment Tips

It is recommended that you use your index or middle finger for enrollment. If the fingerprints on your preferred hand are worn or damaged try using your other hand.

The TQ600 will require three (3) sample fingerprints to enroll a user. Place your finger in the middle of the sensor. To ensure better fingerprint reads take each fingerprint sample with slightly different positioning; one centered, one rolled slightly to the left and the last rolled slightly to the right. The different angles will help account for different finger positioning during actual use.

CORRECT finger positioning:

Place finger flat on the sensor surface Place finger in the center of the sensor surface

INCORRECT finger positioning:

Tips for improving the quality of finger print reads:

Issue Correction

Dirty or Dry Finger

Clean finger with moisturizing soap or wipe with a pre-moisturized tissue (alcohol-free wipes preferably, enriched to hydrate the skin)

Not enough pressure

How to select finger?

The user should place finger firmly and flat on the sensor surface.

Use the index or middle finger to enroll; try the left hand fingers if the right hand fingerprints are worn, damaged or missing. If the user’s fingers are small, select the thumb.

Place finger in the middle of the sensor; keep How to position the finger?

finger flat on the sensor and apply pressure while

covering as much of the sensor window as

possible; DO NOT touch the sensor in an angled

or tilted position, DO NOT slide finger.

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