Acronis Load Balanced Environment Installation Manual

Server Installation Procedure - Load Balanced

Environment

1. Introduction

This document explains a step-by-step procedure in case BackupAgent BV performs an

installation of the BackupAgent Server Software on the hardware of a customer. The document

also describes which conditions must be met by the customer before BackupAgent can perform

an installation.

Note: This specific document applies to the situation where the software is installed on two or

more machines.

2. Prerequisites met by customer

A BackupAgent engineer will reserve a time slot for the performance of the installation. This

time will be communicated with the customer. Therefore is very important that the following

conditions are met by the customer before the BackupAgent engineer starts with the

installation procedure.

Note: In case the customer does not meet the prerequisites as described in this document,

BackupAgent will not start with or discontinue the installation procedure as soon as this failure

is detected.

Note: A discontinued installation is considered to be completed in case no continuation of the

installation procedure was possible within four hours after the discontinuation.

2.1 Hardware requirements

The hardware on which the BackupAgent Server Software will be installed must comply with the

following minimal requirements:

 3 Ghz Quad Core or higher/comparable processor
 4 GB available RAM

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 300 MB of disk space

2.2 Software requirements

The following software must be installed on the machine, before the BackupAgent engineers

will start the installation:

 Windows Server 2008 R2 SP1 Standard 64bit or Windows Server 2012 (English language

only)

 Latest updates and service packs of Windows
 IIS 7.0
 .Net 3.5 Service Pack 1 and ASP.Net (Windows component)

2.3 Infrastructure requirements

The following infrastructure requirements should be in place:

 Registered DNS name, which resolves to an IP address of the local server
 Internet connection (e.g. ADSL, SDSL) with ports 80 and 443 open
 Mail server available in network, which does not demand authentication

2.4 Configuration

All machines for should be configured as follows:

 All machines should be configured to support a shared IP address using Network Load

Balancing (NLB).

 Settings for NLB should be as followed:

 NLB status of primary machine should be ‘started’, status on other machines should

be ‘stopped’.

 All machines should have a dedicated IP address
 NLB should be configured as ‘multicast’
 NLB should be configured to run in Class C mode (alternatively, you can choose to go

for single IP affinity)

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