“Acronis” and “Acronis Secure Zone” are registered trademarks of Acronis, Inc.
"Acronis Compute with Confidence", “Acronis Startup Recovery Manager”, “Acronis Active Restore”
and the Acronis logo are trademarks of Acronis, Inc.
Linux is a registered trademark of Linus Torvalds.
VMware and VMware Ready are trademarks and/or registered trademarks of VMware, Inc. in the
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Windows and MS-DOS are registered trademarks of Microsoft Corporation.
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EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.
Third party code may be provided with the Software and/or Service. The license terms for such
third-parties are detailed in the license.txt file located in the root installation directory. You can
always find the latest up-to-date list of the third party code and the associated license terms used
with the Software and/or Service at http://kb.acronis.com/content/7696
1.2.1Agent for Windows ................................................................................................................................... 6
1.2.2Agent for Linux.......................................................................................................................................... 7
1.2.3Agent for VMware vSphere ESX(i) ............................................................................................................ 8
1.2.4Agent for Hyper-V ..................................................................................................................................... 8
1.2.5Components for centralized management............................................................................................... 8
1.2.7Bootable Media Builder .......................................................................................................................... 10
5.1.1Uninstallation in Windows...................................................................................................................... 51
5.1.2Uninstallation in Linux ............................................................................................................................ 53
This section answers questions that might arise before the product installation.
1.1 Types of licenses (stand-alone and advanced
editions)
Acronis Backup & Recovery 11 licensing is based on the number of machines backed up by the
product.
Stand-alone editions
These are the following editions:
Acronis Backup & Recovery 11 Server for Windows
Acronis Backup & Recovery 11 Server for Linux
Acronis Backup & Recovery 11 Workstation
The stand-alone editions are designed for backing up the data of a single machine. With any of the
above licenses, you can install all the product components on the same machine only. You will be
asked for the license key of any of the above editions during the product installation.
Advanced editions (editions with centralized management)
These editions are designed for backing up multiple machines. In addition to components that need
to be installed on a backed up machine, these editions include a management server that enables
centralized management, and storage nodes for storing backed up data on them. Unlike stand-alone
editions, advanced editions allow remote connection to a backed up machine.
As with stand-alone editions, a separate license is required for every machine you want to back up.
During installation of a licensed component (agent), you can either specify a license server or enter a
license key manually. Installation of other components is not licensed. For example, you can install as
many storage nodes as you wish - up to 50.
Components of stand-alone editions do not interact with the components of advanced editions.
1.2 Acronis Backup & Recovery 11 components
This section contains a full list of Acronis Backup & Recovery 11 components with a brief description
of their functionality.
Acronis Backup & Recovery 11 includes the following main types of components.
These are applications that perform data backup, recovery and other operations on the machines
managed with Acronis Backup & Recovery 11. Agents require a license to perform operations on
each managed machine. Agents have multiple features, or add-ons, that enable additional
functionality and so might require additional licenses.
Components for centralized management
These components, delivered with the advanced editions, provide centralized management
capability. Usage of these components is not licensed.
Console
The console provides Graphical User Interface and remote connection to the agents and other
Acronis Backup & Recovery 11 components. Usage of the console is not licensed.
Bootable media builder
With bootable media builder, you can create bootable media in order to use the agents and other
rescue utilities in a rescue environment.
Bootable Media Builder does not require a license if installed together with an agent. All add-ons to
the agent, if installed, will be available in a rescue environment. To install a media builder on a
machine without an agent, you need to enter the license key or have at least one license on the
license server. The license may be either available or assigned.
1.2.1 Agent for Windows
This agent enables disk-level and file-level data protection under Windows.
Disk backup
Disk-level data protection is based on backing up either a disk or a volume file system as a whole,
along with all the information necessary for the operating system to boot; or all the disk sectors using
the sector-by-sector approach (raw mode). A backup that contains a copy of a disk or a volume in a
packaged form is called a disk (volume) backup or a disk (volume) image. It is possible to recover
disks or volumes as a whole from such backup, as well as individual folders or files.
File backup
File-level data protection is based on backing up files and folders residing on the machine where the
agent is installed or on a network share. Files can be recovered to their original location or to another
place. It is possible to recover all files and folders that were backed up or select which of them to
recover.
Other operations
Conversion to a virtual machine
Rather than converting a disk backup to a virtual disk file, which requires additional operations to
bring the virtual disk into use, Agent for Windows performs the conversion by recovering a disk
backup to a new virtual machine of any of the following types: VMware Workstation, Microsoft
Virtual PC, Parallels Workstation, Citrix XenServer Open Virtual Appliance (OVA) or Red Hat
Kernel-based Virtual Machine (KVM). Files of the fully configured and operational machine will be
placed in the folder you select. You can start the machine using the respective virtualization software
or prepare the machine files for further usage.
Disk management
Agent for Windows includes Acronis Disk Director Lite - a handy disk management utility. Disk
management operations, such as cloning disks; converting disks; creating, formatting and deleting
volumes; changing a disk partitioning style between MBR and GPT or changing a disk label, can be
performed either in the operating system or using bootable media.
1.2.1.1 Universal Restore
The Universal Restore add-on enables you to use the restore to dissimilar hardware functionality on
the machine where the agent is installed and create bootable media with this functionality. Universal
Restore handles differences in devices that are critical for the operating system start-up, such as
storage controllers, motherboard or chipset.
1.2.1.2 Deduplication
This add-on enables the agent to back up data to deduplicating vaults managed by Acronis Backup &
Recovery 11 Storage Node.
1.2.2 Agent for Linux
This agent enables disk-level and file-level data protection under Linux.
Disk backup
Disk-level data protection is based on backing up either a disk or a volume file system as a whole,
along with all information necessary for the operating system to boot; or all the disk sectors using the
sector-by-sector approach (raw mode.) A backup that contains a copy of a disk or a volume in a
packaged form is called a disk (volume) backup or a disk (volume) image. It is possible to recover
disks or volumes as a whole from such backup, as well as individual folders or files.
File backup
File-level data protection is based on backing up files and directories residing on the machine where
the agent is installed or on a network share accessed using the smb or nfs protocol. Files can be
recovered to their original location or to another place. It is possible to recover all files and
directories that were backed up or select which of them to recover.
1.2.2.1 Universal Restore
The Universal Restore add-on enables you to use the restore to dissimilar hardware functionality on
the machine where the agent is installed and create bootable media with this functionality. Universal
Restore handles differences in devices that are critical for the operating system start-up, such as
storage controllers, motherboard or chipset.
1.2.2.2 Deduplication
This add-on enables the agent to back up data to deduplicating vaults managed by Acronis Backup &
Recovery 11 Storage Node.
Acronis Backup & Recovery 11 Agent for VMware vSphere ESX(i) enables backup and recovery of
ESX(i) virtual machines without installing agents into the guest systems. This backup method is
known as agent-less backup or backup at a hypervisor level.
The agent is delivered in two versions:
Agent for VMware vSphere ESX(i) (Virtual Appliance) can be imported or deployed to a VMware
ESX(i) host.
For off-loaded backup, Agent for VMware vSphere ESX(i) (Windows) can be installed on a
machine running Windows.
Acronis Backup & Recovery 11 Agent for VMware vSphere ESX(i) is referred as Agent for ESX(i) later
in this document.
1.2.4 Agent for Hyper-V
Acronis Backup & Recovery 11 Agent for Hyper-V protects virtual machines residing on a Hyper-V
virtualization server. The agent allows for backing up virtual machines from the host without having
to install agents on each virtual machine. The agent installs on Windows 2008 Server x64 (any
edition) or Microsoft Hyper-V Server 2008.
1.2.5 Components for centralized management
This section lists the components included in the Acronis Backup & Recovery 11 editions that provide
the centralized management capability. Besides these components, Acronis Backup & Recovery 11
Agents have to be installed on all machines that need data protection.
1.2.5.1 Management Server
Acronis Backup & Recovery 11 Management Server is the central server that drives data protection
within the enterprise network. The management server provides the administrator with:
a single entry point to the Acronis Backup & Recovery 11 infrastructure
an easy way to protect data on numerous machines using centralized backup plans and grouping
integration with VMware vCenter to discover virtual machines for protection
enterprise-wide monitoring and reporting functionality
built-in license management
the ability to create centralized vaults for storing enterprise backup archives
the ability to manage storage nodes
the centralized catalog of all data stored on the storage nodes.
If there are multiple management servers on the network, they operate independently, manage
different machines and use different centralized vaults for storing archives.
1.2.5.2 Storage Node
Acronis Backup & Recovery 11 Storage Node is a server designed to optimize the usage of various
resources (such as the corporate storage capacity, the network bandwidth, or the managed
machines' CPU load) which are required to protect the enterprise data. This goal is achieved by
organizing and managing the locations that serve as dedicated storages of the enterprise backup
archives (managed vaults).
The most important function of a storage node is deduplication of backups stored in its vaults. This
means that identical data will be backed up to this vault only once. This minimizes the network usage
during backup and storage space taken by the archives.
The storage nodes enable creating highly scalable and flexible, in terms of the hardware support,
storage infrastructure. Up to 50 storage nodes can be set up, each being able to manage up to 20
vaults.
The administrator controls the storage nodes centrally from the Acronis Backup & Recovery 11
Management Server (p. 8). Direct console connection to a storage node is not possible.
1.2.5.3 Components for Remote Installation
These are Acronis component installation files which are used with the Remote Installation Wizard.
The setup program saves these files in the default location and saves this location path in the
registry. As a result, the components are readily available in the Remote Installation Wizard as
"registered components".
How to disable installation of the components
Components for Remote Installation are selected by default when you use the Connect to remote
machines or Centrally monitor and configure... check boxes in the setup program. Since the
installation files take about 600 MB of disk space, you may want to prohibit saving them locally every
time you install the console. For example, you can extract the installation files to a shared folder. The
files will be available for any management console that operates on the network. In the Remote
Installation Wizard, you will specify the shared folder path instead of selecting "registered
components".
To prohibit saving the installation files locally, select the I want to manually select the Acronis components check box and clear the Components for remote installation check box in the next
window.
1.2.5.4 PXE Server
Acronis PXE Server allows for booting machines into Acronis bootable components through the
network.
The network booting:
Eliminates the need to have a technician onsite to install the bootable media into the system that
has to be booted
During group operations, reduces the time required for booting multiple machines as compared
to using physical bootable media.
1.2.5.5 License Server
The server enables you to manage licenses of Acronis products and install the components that
require licenses.
For more information about Acronis License Server please see "Using Acronis License Server".
Acronis Backup & Recovery 11 Management Console is an administrative tool for remote or local
access to Acronis Backup & Recovery 11 agents and, in the product editions that include the
centralized management capability, to the Acronis Backup & Recovery 11 Management Server.
The console has two distributions: for installation on Windows and installation on Linux. While both
distributions enable connection to any Acronis Backup & Recovery 11 agent and Acronis Backup &
Recovery 11 Management Server, we recommend that you use the console for Windows if you have
a choice between the two. The console that installs on Linux has limited functionality:
Remote installation of Acronis Backup & Recovery 11 components is not available.
The Active Directory-related features, such as browsing the AD, are not available.
1.2.7 Bootable Media Builder
Acronis Bootable Media Builder is a dedicated tool for creating bootable media. There are two media
builder distributions: for installation in Windows and installation in Linux.
The media builder that installs on Windows can create bootable media based on either Windows
Preinstallation Environment, or Linux kernel. The media builder that installs on Linux creates
bootable media based on Linux kernel.
The Universal Restore (p. 7) add-on enables you to create bootable media with the restore to
dissimilar hardware functionality. Universal Restore handles differences in devices that are critical for
the operating system start-up, such as storage controllers, motherboard or chipset.
The Deduplication (p. 7) add-on enables you to create bootable media with the back up to a
deduplicating vault functionality. This add-on can be installed to either of the media builder
distributions.
1.2.8 Acronis Wake-on-LAN Proxy
Acronis Wake-on-LAN Proxy enables Acronis Backup & Recovery 11 Management Server to wake up
for backup machines located in another subnet. Acronis Wake-on-LAN Proxy installs on any server in
the subnet where the machines to be backed up are located.
1.3 Licensing of advanced editions
Acronis License Server
Licenses of advanced editions are managed by Acronis License Server. You can install a license server
as a separate component (p. 38) or use the one integrated into the management server. The
functionality of the license server is similar for both types of installation.
Acronis License Server can import multiple license keys from .txt or .eml files, saving you from the
time-consuming procedure of typing in numbers.
Specifying licenses during installation
During installation of a licensed component (agent), you can either specify the license server or enter
a license key manually. When you register the machine on the management server, the manually
entered key will be imported to the server and will be seen in the list of licenses.
Installation of an agent is possible without specifying a license or a license server in the following
cases:
When installing the software for online backup only. Such backup does not require a license, but
requires a subscription for the Acronis Backup & Recovery Online service.
When installing Agent for VMware vSphere ESX(i) (p. 8) (both versions). The licenses will be
consumed later, when a backup of the specified virtual machines starts. One Virtual Edition
license will be required for each host where a virtual machine is selected for backup.
Checking licenses
An Acronis agent connects to Acronis License Server every time the agent service starts and then
every 1–5 days, as specified by the agent configuration parameters. If the agent is unable to connect
to the license server, it initiates an alert. The agent keeps working without the license server for 1–60
days (as specified by the configuration parameters). After that it stops working until there has been a
successful license check.
If the agent connects to the license server but does not find the appropriate license, it tries to
acquire another license. If no license is available, the agent stops working until it succeeds in
acquiring the license.
By default, the agent tries to connect to the license server every day and keeps working without a
license server for 30 days.
1.3.1 How many licenses do I need?
Assume that your company network includes a server and five workstations running Windows. All
the machines are backed up by the administrator who prefers setting up and monitoring backups
from a single place. Therefore, you consider licenses for advanced editions. A license cost depends
on the operating system the software is installed in.
To protect all the machines, you need:
Five licenses for Acronis Backup & Recovery 11 Advanced Workstation
One license for Acronis Backup & Recovery 11 Advanced Server or Advanced Server SBS Edition,
depending on the operating system your server is running.
1.3.2 Licensing for virtual machines
Acronis offers a special licensing policy for virtual machines.
An Acronis Backup & Recovery 11 Advanced Server license enables the backing up of a physical
host and four virtual machines.
An Acronis Backup & Recovery 11 Virtual Edition license enables backing up a physical host and
an unlimited number of hosted virtual machines. You can install the product into the guest
systems, back them up from the host, or combine both methods.
Installation of Agent for VMware vSphere ESX(i) (both versions) is possible without specifying a
license or a license server. When creating a backup plan, one Virtual Edition license will be
required for each host where a virtual machine is selected for backup.
Acronis Backup & Recovery 11 Advanced Server
Acronis Backup & Recovery 11 Advanced Server Virtual
Windows XP Professional SP2+ (x86, x64)
Windows 2000 SP4 – all editions except for the Datacenter edition
Windows Server 2003/2003 R2 – the Standard, Enterprise editions (x86, x64)
Windows Small Business Server 2003/2003 R2
Windows Vista – all editions except for Vista Home Basic and Vista Home Premium (x86, x64)
Windows 7 – all editions except for the Starter and Home editions (x86, x64)
Windows Server 2008 – the Standard, Enterprise editions (x86, x64)
Windows Small Business Server 2008
Windows Server 2008 R2 – the Standard, Enterprise, Datacenter, Foundation editions
Windows MultiPoint Server 2010
Windows Small Business Server 2011
Acronis Backup & Recovery 11 Advanced Server SBS Edition
Windows Small Business Server 2003/2003 R2
Windows Small Business Server 2008
Windows Small Business Server 2011
Acronis Backup & Recovery 11 Advanced Workstation
Windows 2000 Professional SP4
Windows XP Professional SP2+ (x86, x64)
Windows Vista – all editions except for Vista Home Basic and Vista Home Premium (x86, x64)
Windows 7 – all editions except for the Starter and Home editions (x86, x64)
Acronis Backup & Recovery 11 Agent for Linux
Acronis Backup & Recovery 11 Advanced Server
Acronis Backup & Recovery 11 Advanced Server Virtual
Linux with kernel 2.4.20 or later (including 2.6.x kernels) and glibc 2.3.2 or later
Various 32-bit and 64-bit Linux distributions, including:
Red Hat Enterprise Linux 4.x, 5.x and 6.x
Ubuntu 9.10 (Karmic Koala), 10.04 (Lucid Lynx) and 10.10
Fedora 11, 12, 13, 14
SUSE Linux Enterprise Server 10 and 11
Debian 4 (Lenny) and 5 (Etch)
CentOS 5
Before installing the product on a system that does not use RPM Package Manager, such as
an Ubuntu system, you need to install this manager manually; for example, by running the
following command (as the root user): apt-get install rpm
Windows XP Professional SP3 (x86, x64)
Windows Server 2003/2003 R2 – the Standard, Enterprise editions (x86, x64)
Windows Small Business Server 2003/2003 R2
Windows Vista – all editions except for Vista Home Basic and Vista Home Premium (x86, x64)
Windows 7 – all editions except for the Starter and Home editions (x86, x64)
Windows Server 2008 – the Standard, Enterprise editions (x86, x64)
Windows Small Business Server 2008
Windows Server 2008 R2 – the Standard, Enterprise, Datacenter, Foundation editions
Windows MultiPoint Server 2010
Windows Small Business Server 2011
Acronis Backup & Recovery 11 Management Console
Windows XP Professional SP2+ (x86, x64)
Windows 2000 SP4 – all editions except for the Datacenter edition
Windows Server 2003/2003 R2 – the Standard, Enterprise editions (x86, x64)
Windows Small Business Server 2003/2003 R2
Windows Vista – all editions (x86, x64)
Windows 7 – all editions (x86, x64)
Windows Server 2008 – the Standard, Enterprise editions (x86, x64)
Windows Small Business Server 2008
Windows Server 2008 R2 – the Standard, Enterprise, Datacenter, Foundation editions
Windows MultiPoint Server 2010
Windows Small Business Server 2011
90 MB
The components installed on VMware ESX(i) server
Agent for VMware vSphere
ESX(i) (Virtual Appliance)
1 GB
(the Virtual
Appliance
memory setting)
5 GB
5 GB
CPU number:
2 (the default
Virtual Appliance
setting)
4-8 (recommended
if backing up 5-10
VMs
simultaneously)
CPU reservation:
minimum 300 MHz
recommended
Network interface card or virtual network adapter is a common requirement for all the components.
Media type
Memory
ISO image size
Additional
Based on Windows PE
640 MB
300 MB
Linux-based
512 MB
310 MB
Bootable media
2 Installing Acronis Backup & Recovery 11
This section helps answer questions that might arise during the product installation.
2.1 Installation in Windows
This section describes installation of Acronis Backup & Recovery 11 components on a machine
running Windows.
2.1.1 Ways of installation in Windows
Components of advanced editions of Acronis Backup & Recovery 11 can be installed in different
ways. Based on the size and structure of your environment, choose any of the ways of installation
described in this section.
You can combine two or more ways of installation. For example, you can perform interactive
installation of the management console and the management server, and then remotely install the
agents to multiple machines.
By using interactive or Web-based installation, you can install any component. Other ways of
installation are intended primarily for installing the agents.
In this way of installation, you run a self-contained setup program and follow the on-screen
instructions.
Advantages: The setup program includes all components for Windows.
Disadvantages: Large size of the setup program.
Usage examples:
Installing the management console, management server and storage nodes.
Installing agents on a small number of machines.
Web-based installation (p. 21)
In this way of installation, you run a lightweight setup program and follow the on-screen instructions.
The setup program downloads from the Acronis Web site only the components that you selected to
install.
Advantages: Small size of the setup program.
Disadvantages: Large amounts of the same data may be transferred over the Internet (for example,
when installing the agent on many machines). To overcome this disadvantage, save the downloaded
installation files (p. 21) to a network folder.
Usage examples: Installing agents in a small network with slow Internet access (you do not need to
download the large setup program from the Acronis Web site).
Remote installation (p. 24)
Prerequisite: the management console must be already installed.
In this way of installation, you install the software remotely on a number of machines. You can do
this from the management console’s welcome screen or when adding machines to the management
server.
Advantages: Installation can be performed centrally by an administrator and is transparent to end
users.
Disadvantages: Several preparatory steps (p. 24) must be performed on the target machines before
installation.
Usage examples:
Installing agents on a large number of machines in a local network.
Adding a machine without an agent to the management server.
Unattended installation (p. 22)
In this way of installation, you run installation packages (.msi files) with command-line parameters.
Advantages: Installation can be performed by a script.
Disadvantages: Installation is harder to configure (you may need to create a transform, or an .mst
file).
Usage examples: Installing agents on a large number of machines running Windows.
In this way of installation, you deploy installation packages (.msi files) in an Active Directory domain
by using Group Policy.
Advantages: Installation can be performed centrally by an administrator in an entire domain. It is
performed under a system account and is transparent to end users.
Disadvantages: Installation is harder to configure (you may need to create a transform, or an .mst
file). The machines must be in a domain.
Usage examples: Installing agents on a large number of machines in an Active Directory domain.
Installation from the management server Web page (p. 33)
Prerequisite: the management server must be already installed.
In this way of installation, you go to the Web page on the management server, and install the
software without having to specify installation settings.
Advantages:
Installation can be performed by an end user on any machine with a supported Web browser.
The components are downloaded from the local network instead of over the Internet.
The end user does not need to specify installation settings.
The machine can be automatically registered on the management server.
Disadvantages: The end user still must have rights to install software on the machine (for example, be a local
administrator on it).
Usage examples:
Enabling laptop users (who may connect to the corporate network at irregular intervals) to install
the program on their own.
Accessing installation packages in a network that does not allow sharing folders.
2.1.2 Local installation
You have a choice between a setup program that contains all components, and a lightweight setup
program that will download from the Acronis Web site only the components that you select to install.
Installation can be performed in the interactive or the unattended mode.
2.1.2.1 Preparation
Network port. Acronis Backup & Recovery 11 uses TCP port 9876 for local installation and for
communication between components. The setup program automatically opens this port through
Windows Firewall. If you use a different firewall, make sure that the port is open for both incoming
and outgoing requests through that firewall.
Encryption software. If you are planning to use disk-level encryption software, such as PGP Whole
Disk Encryption, make sure to install such software before installing Acronis Backup & Recovery 11.
2.1.2.2 Interactive installation in advanced editions
Do the following to install Acronis Backup & Recovery 11 on the local machine: