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Acorto
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Integra 4
Installation Manual
46 pgs2.25 Mb0
User Manual
2 pgs1.11 Mb0
Table of contents
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Acorto Integra 4 Installation Manual

INTEGRA 4
User Guide
Table of Contents
Important Safety Information .................................. 1
1. Touch Pad ...............................................3
2. Product Outlet ..........................................3
3. Power Switch ...........................................3
4. Drain Tray and Grate ..................................3
5. On-Board Refrigeration Unit ..........................3
6. Service Switch ..........................................3
7. Bean Hopper ............................................3
8. Grounds Bin .............................................3
Using the Espresso System .................................... 4
Starting the System ............................................ 4
Starting System if Display Reads: MACHINE IS OFF ...4
Touch Pad ........................................................ 5
Pouring Drinks .................................................. 7
Product Outlet .................................................7
Sample Drinks ................................................... 8
Machine Software Overview ................................... 9
Software Programming Menu ............................... 9
Accessing the Programming Menu .........................9
Scrolling in the Menu .........................................9
Accessing a Sub-Category ..................................9
Changing a Value .............................................9
Exiting a Sub-Category ......................................9
Exiting the Main Menu .......................................9
Check Grand Total Drink Statistics ....................... 10
Detailed Total Drink Statistics ............................. 10
Detailed Daily Drink Statistics ............................. 10
Software ........................................................ 11
Programming Menu Informational Screens ............. 11
Categories ................................................... 11
The Service Switch in the RUN position ................. 13
The Service Switch in the SERVICE position ........... 13
The Service Switch and Cleaning the Machine ......... 13
Beans and the Bean Hopper ................................. 15
Storing Espresso Roast Beans ........................... 15
Directions for Filling Bean Hopper ........................ 15
The Hopper Stopper ......................................... 16
Using the Hopper Stopper ................................. 16
Removing a Bean Hopper ................................. 16
Milk and the Milk System ..................................... 17
Placing Milk in the Machine ............................... 17
Checking Refrigeration Unit Temperature ............... 18
Flavor and the Flavor System ............................... 19
To remove connectorError! Bookmark not defined.
To replace syrup/sauce box ............................... 20
Cleaning and Maintenance ................................... 22
Cleaning ........................................................ 22
Cleaning Timers ............................................. 22
Auto-Rinse Cycle ........................................... 22
Clean the Milk System ..................................... 23
Clean the Brew Group ..................................... 23
Empty Grounds Bin ......................................... 24
Clean Drain Grate and Drain Tray ........................ 24
Clean Exterior Surfaces .................................... 24
Clean Interior of Refrigeration Unit ....................... 25
Refill Consumables ......................................... 25
Clean Product Outlet ....................................... 25
Check Air Filter .............................................. 25
Removing the Air Filter ..................................... 25
Clean the Bean Hopper .................................... 26
Replacing Upper Piston O-ring………………………..26
Operational Messages ......................................... 31
Error Messages ................................................. 33
Troubleshooting ................................................ 34
FAQ ................................................................ 36
Machine Warranty .............................................. 39

Important Safety Information

The safety of you and your customers is important to Concordia. The INTEGRA 4 dispenses hot liquids and steam. Please follow all safety precautions outlined in this manual, in order to reduce the risk of electric shock, burns, and/or injury to persons or property.
Machine Operation
Do not use the machine for anything other than its
specific intended purpose.
Close supervision is required anytime the machine is
used near children.
Machine must be installed in a safe and stable location
and in accordance with Concordia’s installation requirements.
Do not attempt to override safety interlocks. Do not operate the machine with unauthorized parts or
attachments. Improper use may cause fire, electrical shock, hazard, or injury.
WARNING: Use of unauthorized parts or attachments
will nullify the machine warran ty.
Hot Surfaces and Liquids
Care must be taken around the machine, as hot liquids
and steam are produced and dispensed. Serious burns can occur.
Do not touch hot surfaces or parts.
Electrical
To protect against electrical hazards, do not immerse
the power cord, plugs, or machine in water or any other liquid.
Turn the power switch to “OFF” when the machine will
not be used for an extended period.
Do not operate the machine with an improper or
damaged power cord or plug, or after the machine has been damaged in any manner.
Customer Service (800) 778-0990 1
The INTEGRA 4 System
The INTEGRA 4 espresso machine grinds fresh whole beans, brews fresh espresso, steams fresh milk, and delivers a perfect, freshly brewed, gourmet espresso beverage.
2 Customer Service (800) 778-0990
The INTEGRA 4 System Components

1. Touch Pad

SHOWN IN TOP PHOTO. The touch pad provides a user­friendly interface for selecting and pouring beverages.

2. Product Outlet

SHOWN IN TOP PHOTO. The product outlet is where drinks and hot water are dispensed.

3. Power Switch

Located behind the right front door of the machine.

4. Drain Tray and Grate

The drain tray and grate direct excess liquid to the drain.

5. On-Board Refrigeration Unit

The on-board refrigeration unit holds one 1-gallon milk container.

6. Service Switch

The service switch is used to alternate between RUN MODE and SERVICE MODE, and is located behind the
left door below the gauges.

7. Bean Hopper

Located on top of the machine, the bean hopper has two compartments. Each compartment holds fresh, whole espresso roast beans.

8. Grounds Bin

The grounds bin holds the used espresso grounds. The EMPTY GRNDS BIN message will appear on the display every 35 drinks.
Customer Service (800) 778-0990 3

Using the Espresso System

Starting the System
The power switch is located on the panel behind the refrigeration unit door.
1. Press the power switch to the ON position to start the machine.
2. Close the door. Machine will not warm up if the door is open.
3. The display will read:
CALIBRATING
WAIT WARMING UP
Machine warm-up takes approximately 20-30 minutes. During warm-up, the machine is heating the water, generating steam, and calibrating the brew group.
WARNING: Wait at least 10 seconds between turning the
machine off and back on again. Quickly flipping the power switch on and off can blow a fuse within the machine and/or result in machine malfunction.

Starting System if Display Reads: MACHINE IS OFF

If the power switch is on and the display reads MACHINE IS OFF, you are unable to pour drinks. In this mode, only the
refrigeration unit is functioning. To start the machine, press and hold the PROGRAM but ton. A
tone will sound; when the tone stops, release the PROGRAM button.
4 Customer Service (800) 778-0990
Touch Pad
1. OPTIONS
THESE BUTTONS DETERMINE OPTIONS FOR DRINKS.
DECAF
Decaffeinated beans will be used when pouring the selected espresso-based drink.
EXTRA SHOT
An extra shot of espresso is added to the selected espresso-based drink.
LARGE CUP
The drink poured will be 16oz/480mL.
COLD DRINK
The drink will be poured using cold milk.
2. FLAVORS
THESE BUTTONS ARE USED TO SELECT THE DESIRED FLAVOR TO BE ADDED TO A DRINK.
EXTRA CHOCOLATE
Adds a serving of chocolate sauce to a drink.
CARAMEL
Adds a serving of caramel syrup to a drink.
VANILLA
Adds a serving of vanilla syrup to a drink.
3. DRINKS
THESE BUTTONS DETERMINE WHICH TYPE OF DRINK WILL BE POURED.
LATTE
Latte is poured.
Customer Service (800) 778-0990 5
MOCHA
Mocha is poured.
CAPPUCCINO
Cappuccino is poured.
ESPRESSO
Espresso is poured.
BREWED COFFEE
Brewed coffee is poured.
HOT CHOCOLATE
Hot chocolate is poured.
CHAI LATTE
Chai Latte is poured.
STEAMED MILK
Steamed milk is poured.
4. ADDITIONAL OPTIONS ADD MILK
Will pour milk.
HOT WATER
Will pour hot water.
5. CANCEL BUTTON CANCEL
Will clear current selection(s) or stop the pouring of a drink.
6. CLEAN BUTTON
THE SERVICE SWITCH MUST BE IN THE SERVICE MODE FOR THIS FUNCTION. SEE THE CLEANING CARD INCLUDED WITH THE MACHINE FOR FULL CLEANING PROCEDURES.
7. PROGRAM BUTTON
FOR COMPLETE PROGRAMMING AND SOFTWARE MENU NAVIGATION INSTRUCTIONS, SEE PAGE 9
MENU SCROLL UP ARROW
Scroll up in menu and submenu categories
MENU SCROLL DOWN ARROW
Scroll down in menu and submenu categories
INCREASE VALUE ARROW
Increase value in submenu category
DECREASE VALUE ARROW
Decrease value in submenu category
PROGRAM BUTTON
Press once for GRAND TOTAL drink statistics Press 3 times to access main programming menu
8. LCD
THE BLUE SCREEN PROVIDES MESSAGING ABOUT THE STATE OF THE MACHINE.
6 Customer Service (800) 778-0990
3
Pouring Drinks Product Outlet
Drinks are dispensed at the product outlet. Before selecting a
Drinks are dispensed at the product outlet. Before selecting a drink, the customer places their selected cup directly under the
drink, the customer places their selected cup directly under the product outlet.
product outlet.
1. Place Cup Under Product Outlet 1. Place Cup Under Product Outlet
2. Select Drink Options 2. Select Drink Options
1
2
4
Decaf Decaf Extra Shot Extra Shot Large Cup Large Cup Cold Drink Cold Drink
3. Select Flavor (if desired) 3. Select Flavor (if desired)
Chocolate Chocolate Caramel Caramel Vanilla Vanilla
4. Select Drink 4. Select Drink
Latte Latte Mocha Mocha Cappuccino Cappuccino Espresso Espresso Brewed Coffee Brewed Coffee Hot Chocolate Hot Chocolate Chai Latte Chai Latte Steamed Milk Steamed Milk
To stop a drink To stop a drink Press the CANCEL button to interrupt the dispensing of a
Press the CANCEL button to interrupt the dispensing of a beverage.
beverage.
Customer Service (800) 778-0990 7
Sample Drinks
LATTE
TO SELECT A REGULAR LATTE:
Press the LATTE button
TO SELECT A LARGE LATTE:
Press the LARGE CUP button Press the LATTE button
MOCHA
TO SELECT A LARGE MOCHA:
Press the LARGE CUP button
Press the MOCHA button
TO SELECT A MOCHA WITH EXTRA CHOCOLATE:
Press the CHOCOLATE button Press the MOCHA button
Drink Variations
Make it Decaf
Decaf simply means the drink will be made with decaffeinated espresso beans.
TO SELECT: Press the DECAF button
Press desired DRINK and OPTION button(s)
Add a Flavor
The beverage will be made with a flavor. TO SELECT: Press the desired FLAVOR button
Press desired OPTION and DRINK button(s)
NOTE: Only one flavor can be chosen per milk-based drink,
and no flavor can be chosen for brewed coffee. It is possible to add a flavor to a hot chocolate, chai, or mocha drink. It is not possible to add two flavors to a drink.
NOTE: Pressing the CHOCOLATE button will add a serving of
chocolate to a drink. If selected with a mocha or hot chocolate, an extra serving of chocolate will be added.
8 Customer Service (800) 778-0990

Machine Software Overview

Software Programming Menu Accessing the Programming Menu
Press the PROGRAM button three times, slowly. You should hear a tone after each press.
The display will change from SELECT DRINK to SELECT CATEGORY.

Scrolling in the Menu

Press the SCROLL DOWN arrow to scroll forward. Press the SCROLL UP arrow to scroll in reverse.
MENU SCROLL UP
MENU SCROLL DOWN
CLEAN
PROGRAM
INCREASE VALUE
DECREASE VALUE
PROGRAM BUTTON

Accessing a Sub-Category

With the desired category appearing in the display, press the PROGRAM button once to enter the sub-category.
CLEAN
PROGRAM
TEMP SETTING
STEAM 244°C
CATEGORY SUB-CATEGORY
VALUE
While in the sub-category, the main menu category moves to the top line of the display, the sub-category appears on the middle line, and the current value appears on the lower line of the display.

Changing a Value

Press the INCREASE VALUE arrow to increase the value. Press the DECREASE VALUE arrow to decrease the value.

Exiting a Sub-Category

Press the PROGRAM button once. Main menu category will appear in the middle of the display.

Exiting the Main Menu

From any main menu category, press any drink button once. Display will read: SELECT DRINK
Customer Service (800) 778-0990 9

Check Grand Total Drink Statistics

• Press the PROGRAM button once
• The drink GRAND TOTAL appears in the display
• Display will automatically return to SELECT DRINK
after a few seconds

Detailed Total Drink Statistics

• Press the PROGRAM button three times (press slowly, you will hear a beep after each press)
• SELECT CATEGORY will appear in the display
• Scroll to the sub-category TOTAL DRINK COUNTS
• Press the PROGRAM button
• Press the SCROLL UP arrow to scroll through the
statistics
To Exit
• Press the PROGRAM button once OR
• Press any DRINK button

Detailed Daily Drink Statistics

Daily statistics are reset after a brew group/shut down clean is completed.
• Press the PROGRAM button three times (press slowly, you will hear a beep after each press)
• SELECT CATEGORY will appear in the display
• Scroll to the sub-category DAILY DRINK COUNTS
• Press the PROGRAM button
• Press the SCROLL UP arrow to scroll through the
statistics
To Exit
• Press the PROGRAM button once
• Press any DRINK button
10 Customer Service (800) 778-0990
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