The safety of you and your customers is important to
Concordia. The INTEGRA dispenses hot liquids and steam.
Please follow all safety precautions outlined in this manual, in
order to reduce the risk of electric shock, burns, and/or injury
to persons or property.
Machine Operation
Do not use the machine for anything other than its
specific intended purpose.
Close supervision is required anytime the machine is
used near children.
Machine must be installed in a safe and stable location
and in accordance with Concordia’s installation
requirements.
Do not attempt to override safety interlocks.
Do not operate the machine with unauthorized parts or
attachments. Improper use may cause fire, electrical
shock, hazard, or injury.
WARNING: Use of unauthorized parts or attachments
will nullify the machine warran ty.
Hot Surfaces and Liquids
Care must be taken around the machine, as hot liquids
and steam are produced and dispensed. Serious burns
can occur.
Do not touch hot surfaces or parts.
Electrical
To protect against electrical hazards, do not immerse
the power cord, plugs, or machine in water or any other
liquid.
Turn the power switch to “OFF” when the machine will
not be used for an extended period.
Do not operate the machine with an improper or
damaged power cord or plug, or after the machine has
been damaged in any manner.
Customer Service (800) 778-0990 1
The INTEGRA Machine
The INTEGRA is a Concordia Coffee Systems espresso machine.
The INTEGRA grinds fresh whole beans, brews fresh espresso,
steams fresh milk, and delivers a perfect, freshly brewed,
gourmet espresso beverage.
2 Customer Service (800) 778-0990
The INTEGRA Machine Components
1. Touch Pad
SHOWN IN TOP PHOTO. The touch pad provides a userfriendly interface for selecting and pouring beverages.
2. Product Outlet
SHOWN IN TOP PHOTO. The product outlet is where
drinks and hot water are dispensed.
3. Power Switch
Located behind the left front door of the machine, the
power switch controls the machine power supply.
4. Drain Tray and Grate
The drain tray and grate direct excess liquid to the
drain.
5. On-Board Refrigeration Unit
The on-board refrigeration unit holds a single 1-gallon
milk container.
6. Service Switch
The service switch is used to alternate between RUN
MODE and SERVICE MODE, and is located behind the
left door below the gauges.
7. Bean Hopper
Located on top of the machine, the bean hopper has two
compartments. Each compartment holds fresh, whole
espresso roast beans.
8. Grounds Bin
The grounds bin holds the used espresso grounds. The
EMPTY GRNDS BIN message will appear on the display
every 35 drinks.
Customer Service (800) 778-0990 3
Using the Espresso System
Starting the System
The power switch is located on the panel behind the
refrigeration unit door.
1. Press the power switch to the ON position to start the
machine.
2. Close the door. Machine will not warm up if the door is
open.
3. The display will read:
CALIBRATING
WAIT WARMING UP
Machine warm-up takes approximately 20-30 minutes. During
warm-up, the machine is heating the water, generating steam,
and calibrating the brew group.
WARNING: Wait at least 10 seconds between turning the
machine off and back on again. Quickly flipping the power
switch on and off can blow a fuse within the machine and/or
result in machine malfunction.
Starting System if Display Reads: MACHINE IS OFF
If the power switch is on and the display reads MACHINE IS
OFF, you are unable to pour drinks. In this mode, only the
refrigeration unit is functioning.
To start the machine, press and hold the PROGRAM button. A
tone will sound; when the tone stops, release the PROGRAM
button.
4 Customer Service (800) 778-0990
Touch Pad
1
2
Touch Pad Description
1.OPTIONS
THESE BUTTONS DETERMINE OPTIONS FOR DRINKS.
DECAF
Decaffeinated beans will be used when pouring the
selected espresso-based drink.
EXTRA SHOT
An extra shot of espresso is added to the selected
espresso-based drink.
LARGE CUP
The drink poured will be 16oz/480mL.
COLD DRINK
The drink will be poured using cold milk.
2. DRINKS
THESE BUTTONS DETERMINE WHICH TYPE OF DRINK WILL BE
POURED.
LATTE
Latte is poured.
CAPPUCCINO
Cappuccino is poured.
BREWED COFFEE
Brewed coffee is poured.
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7
6
3
4
Customer Service (800) 778-0990 5
ESPRESSO
Espresso is poured.
3. ADDITIONAL OPTIONS
ADD MILK
3oz. of steamed milk is poured.
HOT WATER
Will pour hot water.
4. CANCEL BUTTON
CANCEL
Will clear current selection(s) or stop the pouring of a
drink.
5. CLEAN BUTTON
AFTER PRESSING THE CLEAN BUTTON, SELECT THE CLEANING
OPTION NEEDED. THE SERVICE SWITCH MUST BE IN THE
SERVICE MODE FOR THIS FUNCTION. SEE THE CLEANING
CARD INCLUDED WITH THE MACHINE FOR FULL CLEANING
PROCEDURES.
6. PROGRAM BUTTON
FOR COMPLETE PROGRAMMING AND SOFTWARE MENU
NAVIGATION INSTRUCTIONS, SEE PAGE 9
MENU SCROLL UP ARROW
Scroll up in menu and submenu categories
MENU SCROLL DOWN ARROW
Scroll down in menu and submenu categories
INCREASE VALUE ARROW
Increase value in submenu category
DECREASE VALUE ARROW
Decrease value in submenu category
PROGRAM BUTTON
Press once for GRAND TOTAL drink statistics
Press 3 times to access main programming menu
7. LCD
THE BLUE SCREEN PROVIDES MESSAGING ABOUT THE STATE
OF THE ESPRESSO MACHINE.
6 Customer Service (800) 778-0990
Pouring Drinks
Product Outlet
Drinks are dispensed at the product outlet. Before selecting a
drink, the customer places their selected cup directly under the
product outlet. et.
1. Place Cup Under Product Outlet 1. Place Cup Under Product Outlet
1
2
3
2. Select Drink Options 2. Select Drink Options
Decaf Decaf
Extra Shot Extra Shot
Large Cup Large Cup
Cold Drink Cold Drink
To stop a drinkTo stop a drink
Press the CANCEL button to interrupt the dispensing of a
Press the CANCEL button to interrupt the dispensing of a
beverage.
beverage.
Customer Service (800) 778-0990 7
Sample Drinks
LATTE
TO SELECT A REGULAR LATTE:
Press the LATTE button
TO SELECT A LARGE LATTE:
Press the LARGE CUP button
Press the LATTE button
Drink Variations
Make it Decaf
Decaf simply means the drink will be made with decaffeinated
espresso beans.
TO SELECT: Press the DECAF button
Press desired DRINK and OPTION button(s)
8 Customer Service (800) 778-0990
Machine Software Overview
Software Programming Menu
Accessing the Programming Menu
Press the PROGRAM button three times, slowly. You should
hear a tone after each press.
The display will change from SELECT DRINK to SELECT CATEGORY.
Scrolling in the Menu
Press the SCROLL DOWN arrow to scroll forward.
Press the SCROLL UP arrow to scroll in reverse.
MENU SCROLL UP
MENU SCROLL DOWN
CLEAN
PROGRAM
INCREASE VALUE
DECREASE VALUE
PROGRAM BUTTON
Accessing a Sub-Category
With the desired category appearing in the display, press the
PROGRAM button once to enter the sub-category.
CLEAN
PROGRAM
TEMP SETTING
STEAM
244°C
CATEGORY
SUB-CATEGORY
VALUE
While in the sub-category, the main menu category moves to
the top line of the display, the sub-category appears on the
middle line, and the current value appears on the lower line of
the display.
Changing a Value
Press the INCREASE VALUE arrow to increase the value.
Press the DECREASE VALUE arrow to decrease the value.
Exiting a Sub-Category
Press the PROGRAM button once.
Main menu category will appear in the middle of the display.
Exiting the Main Menu
From any main menu category, press any drink button once.
Display will read: SELECT DRINK
Customer Service (800) 778-0990 9
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