Acorto Integra Installation Manual

INTEGRA
User Guide

Table of Contents

The INTEGRA Machine ................................... 2
The INTEGRA Machine Components ............... 3
1.Touch Pad ..............................................3
2.Product Outlet ........................................3
3.Power Switch ..........................................3
4.Drain Tray and Grate ...............................3
5.On-Board Refrigeration Unit ......................3
6.Service Switch ........................................3
7.Bean Hopper ..........................................3
8.Grounds Bin ...........................................3
Starting the System ....................................... 4
Starting System if Display Reads: MACHINE IS
OFF .............................................................4
Touch Pad ...................................................... 5
Touch Pad Description ....................................5
Pouring Drinks ............................................... 7
Product Outlet ...............................................7
Sample Drinks ............................................... 8
Drink Variations ............................................. 8
Make it Decaf ..............................................8
Software Programming Menu ........................ 9
Accessing the Programming Menu ....................9
Scrolling in the Menu......................................9
Accessing a Sub-Category ...............................9
Changing a Value ..........................................9
Exiting a Sub-Category ...................................9
Exiting the Main Menu ....................................9
Check Grand Total Drink Statistics ................. 10
Detailed Total Drink Statistics ........................ 10
Detailed Daily Drink Statistics ........................ 10
Software ...................................................... 11
Programming Menu Informational Screens ...... 11
Categories .................................................. 11
Service Switch ............................................. 13
The Service Switch in the SERVICE position ..... 13
The Service Switch in the RUN position ........... 13
The Service Switch and Cleaning the Machine .. 13
Storing Espresso Roast Beans ...................... 14
Bean Hopper ................................................ 14
Directions for Filling Bean Hopper .................. 14
The Hopper Stopper ..................................... 15
Using the Hopper Stopper ............................. 15
Removing a Bean Hopper .............................. 15
Refrigeration Unit ........................................ 16
Placing Milk in the Machine ........................... 16
Checking Refrigeration Unit Temperature ........ 17
Cleaning ....................................................... 18
Cleaning Timers .......................................... 18
Auto-Rinse Cycle ......................................... 18
Daily Cleaning Procedures ........................... 19
Clean the Milk System .................................. 19
Clean the Brew Group .................................. 19
Empty Grounds Bin ...................................... 20
Clean Drain Grate and Drain Tray .................. 20
Clean Exterior Surfaces ................................ 20
Clean Interior of Refrigeration Unit ................. 21
Refill Consumables ....................................... 21
Clean Milk Dispenser Nozzle .......................... 21
Monthly Cleaning Procedures ....................... 21
Check Air Filter ............................................ 21
Removing the Air Filter ................................. 21
Clean Bean Hoppers ..................................... 22
Replacing Upper Piston O-ring...……………… . 22
Preventive Maintenance ............................... 25
Ordering Cleaning and Replacement Items .. 26
Trouble Shooting……………………………………………..30

Important Safety Information

The safety of you and your customers is important to Concordia. The INTEGRA dispenses hot liquids and steam. Please follow all safety precautions outlined in this manual, in order to reduce the risk of electric shock, burns, and/or injury to persons or property.
Machine Operation
Do not use the machine for anything other than its
specific intended purpose.
Close supervision is required anytime the machine is
used near children.
Machine must be installed in a safe and stable location
and in accordance with Concordia’s installation requirements.
Do not attempt to override safety interlocks. Do not operate the machine with unauthorized parts or
attachments. Improper use may cause fire, electrical shock, hazard, or injury.
WARNING: Use of unauthorized parts or attachments
will nullify the machine warran ty.
Hot Surfaces and Liquids
Care must be taken around the machine, as hot liquids
and steam are produced and dispensed. Serious burns can occur.
Do not touch hot surfaces or parts.
Electrical
To protect against electrical hazards, do not immerse
the power cord, plugs, or machine in water or any other liquid.
Turn the power switch to “OFF” when the machine will
not be used for an extended period.
Do not operate the machine with an improper or
damaged power cord or plug, or after the machine has been damaged in any manner.
Customer Service (800) 778-0990 1
The INTEGRA Machine
The INTEGRA is a Concordia Coffee Systems espresso machine. The INTEGRA grinds fresh whole beans, brews fresh espresso, steams fresh milk, and delivers a perfect, freshly brewed, gourmet espresso beverage.
2 Customer Service (800) 778-0990
The INTEGRA Machine Components

1. Touch Pad

SHOWN IN TOP PHOTO. The touch pad provides a user­friendly interface for selecting and pouring beverages.

2. Product Outlet

SHOWN IN TOP PHOTO. The product outlet is where drinks and hot water are dispensed.

3. Power Switch

Located behind the left front door of the machine, the power switch controls the machine power supply.

4. Drain Tray and Grate

The drain tray and grate direct excess liquid to the drain.

5. On-Board Refrigeration Unit

The on-board refrigeration unit holds a single 1-gallon milk container.

6. Service Switch

The service switch is used to alternate between RUN MODE and SERVICE MODE, and is located behind the
left door below the gauges.

7. Bean Hopper

Located on top of the machine, the bean hopper has two compartments. Each compartment holds fresh, whole espresso roast beans.

8. Grounds Bin

The grounds bin holds the used espresso grounds. The EMPTY GRNDS BIN message will appear on the display every 35 drinks.
Customer Service (800) 778-0990 3

Using the Espresso System

Starting the System
The power switch is located on the panel behind the refrigeration unit door.
1. Press the power switch to the ON position to start the machine.
2. Close the door. Machine will not warm up if the door is open.
3. The display will read:
CALIBRATING
WAIT WARMING UP
Machine warm-up takes approximately 20-30 minutes. During warm-up, the machine is heating the water, generating steam, and calibrating the brew group.
WARNING: Wait at least 10 seconds between turning the
machine off and back on again. Quickly flipping the power switch on and off can blow a fuse within the machine and/or result in machine malfunction.

Starting System if Display Reads: MACHINE IS OFF

If the power switch is on and the display reads MACHINE IS OFF, you are unable to pour drinks. In this mode, only the
refrigeration unit is functioning. To start the machine, press and hold the PROGRAM button. A
tone will sound; when the tone stops, release the PROGRAM button.
4 Customer Service (800) 778-0990
Touch Pad
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2

Touch Pad Description

1. OPTIONS
THESE BUTTONS DETERMINE OPTIONS FOR DRINKS.
DECAF
Decaffeinated beans will be used when pouring the selected espresso-based drink.
EXTRA SHOT
An extra shot of espresso is added to the selected espresso-based drink.
LARGE CUP
The drink poured will be 16oz/480mL.
COLD DRINK
The drink will be poured using cold milk.
2. DRINKS
THESE BUTTONS DETERMINE WHICH TYPE OF DRINK WILL BE POURED.
LATTE
Latte is poured.
CAPPUCCINO
Cappuccino is poured.
BREWED COFFEE
Brewed coffee is poured.
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Customer Service (800) 778-0990 5
ESPRESSO
Espresso is poured.
3. ADDITIONAL OPTIONS ADD MILK
3oz. of steamed milk is poured.
HOT WATER
Will pour hot water.
4. CANCEL BUTTON CANCEL
Will clear current selection(s) or stop the pouring of a drink.
5. CLEAN BUTTON
AFTER PRESSING THE CLEAN BUTTON, SELECT THE CLEANING OPTION NEEDED. THE SERVICE SWITCH MUST BE IN THE SERVICE MODE FOR THIS FUNCTION. SEE THE CLEANING CARD INCLUDED WITH THE MACHINE FOR FULL CLEANING PROCEDURES.
6. PROGRAM BUTTON
FOR COMPLETE PROGRAMMING AND SOFTWARE MENU NAVIGATION INSTRUCTIONS, SEE PAGE 9
MENU SCROLL UP ARROW
Scroll up in menu and submenu categories
MENU SCROLL DOWN ARROW
Scroll down in menu and submenu categories
INCREASE VALUE ARROW
Increase value in submenu category
DECREASE VALUE ARROW
Decrease value in submenu category
PROGRAM BUTTON
Press once for GRAND TOTAL drink statistics Press 3 times to access main programming menu
7. LCD
THE BLUE SCREEN PROVIDES MESSAGING ABOUT THE STATE OF THE ESPRESSO MACHINE.
6 Customer Service (800) 778-0990
Pouring Drinks

Product Outlet

Drinks are dispensed at the product outlet. Before selecting a drink, the customer places their selected cup directly under the product outlet. et.
1. Place Cup Under Product Outlet 1. Place Cup Under Product Outlet
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2. Select Drink Options 2. Select Drink Options
Decaf Decaf Extra Shot Extra Shot Large Cup Large Cup Cold Drink Cold Drink
3. Select Drink 3. Select Drink
Latte Latte Cappuccino Cappuccino Brewed Coffee Brewed Coffee Espresso Espresso
To stop a drink To stop a drink Press the CANCEL button to interrupt the dispensing of a
Press the CANCEL button to interrupt the dispensing of a beverage.
beverage.
Customer Service (800) 778-0990 7
Sample Drinks
LATTE
TO SELECT A REGULAR LATTE:
Press the LATTE button
TO SELECT A LARGE LATTE:
Press the LARGE CUP button Press the LATTE button
Drink Variations
Make it Decaf
Decaf simply means the drink will be made with decaffeinated espresso beans.
TO SELECT: Press the DECAF button
Press desired DRINK and OPTION button(s)
8 Customer Service (800) 778-0990

Machine Software Overview

Software Programming Menu

Accessing the Programming Menu

Press the PROGRAM button three times, slowly. You should hear a tone after each press.
The display will change from SELECT DRINK to SELECT CATEGORY.

Scrolling in the Menu

Press the SCROLL DOWN arrow to scroll forward. Press the SCROLL UP arrow to scroll in reverse.
MENU SCROLL UP
MENU SCROLL DOWN
CLEAN
PROGRAM
INCREASE VALUE
DECREASE VALUE
PROGRAM BUTTON

Accessing a Sub-Category

With the desired category appearing in the display, press the PROGRAM button once to enter the sub-category.
CLEAN
PROGRAM
TEMP SETTING
STEAM 244°C
CATEGORY SUB-CATEGORY
VALUE
While in the sub-category, the main menu category moves to the top line of the display, the sub-category appears on the middle line, and the current value appears on the lower line of the display.

Changing a Value

Press the INCREASE VALUE arrow to increase the value. Press the DECREASE VALUE arrow to decrease the value.

Exiting a Sub-Category

Press the PROGRAM button once. Main menu category will appear in the middle of the display.

Exiting the Main Menu

From any main menu category, press any drink button once. Display will read: SELECT DRINK
Customer Service (800) 778-0990 9
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