Acer WT300E User Manual

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Smart Manager

User’s guide

2.0

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Copyright © 2001 Acer Incorporated
All Rights Reserved.

Smart Manager 2.0
User’s guide

Changes may be made periodically to the information in this publication without obligation
to notify any person of such revision or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims the implied warranties of merchantability or fitness for a
particular purpose.

Record the model number, serial number, purchase date, and place of purchase information in
the space provided below. The serial number and model number are recorded on the label
affixed to your computer. All correspondence concerning your unit should include the serial
number, model number, and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical, photocopy, recording, or otherwise,
without the prior written permission of Acer Incorporated.

Model Number : _________________________________

Serial Number: ___________________________________

Purchase Date: ___________________________________

Place of Purchase: ________________________________

Acer and the Acer Logo are registered trademarks of Acer Inc. Other company’s product
names or trademarks are used herein for identification purposes only and belong to their
respective companies.

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1 Overview 1

Introduction 3

Basic features 3
Key benefits 3

System requirements 4

2 Installation 5

Installation 7
Uninstall 11

3 Running the utility 13

Running the utility 15

Server site 15
Terminal site (Windows-based terminal site) 17

Features 19

Menu options 19
Toolbar 24
Terminal settings 28
Changing status 38

Contents

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iv

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1 Overview

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This chapter gives an overview of the product.

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Introduction

Your Smart Manager 2.0 is the simplest, most powerful way to manage
your Acer WT 300/WT 300E terminals. From the server console, the
administrator can view, change the current terminal configuration of
any user, and quickly upgrade to a new image on both remote and
local Acer WT 300/WT 300E terminals.

Compatible with other network management tools, your Smart
Manager 2.0 provides maximum flexibility in upgrading and
configuring your Acer WT 300/WT 300E terminals.

Basic features

• Install on multiple-user Windows® 2000 Server operating systems

• View in detail any user’s current configuration (image version,
terminal settings, etc.)

• Remote upgrade terminal images quickly and easily

• Device parameters can be standardized or customized

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Key benefits

• Saves valuable time and resources by executing enhancements and
upgrades using many connectivity schemes quickly and efficiently
from a single location

• Installs quickly and is easy to use

• Provides complete control and management of your Acer WT 300/
WT 300E terminals

• Compatible with other network management tools

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4

1 Overview

System requirements

The following system requirements are needed for Smart Manager 2.0
to work properly:

• A network server running Windows® 2000 Server or later with
Winsock ver 1.1 or later network interface library

• 4 MB free hard disk space on the server side

• 32 MB random-access memory (RAM)

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2 Installation

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This chapter describes how to install the Smart
Manager 2.0.

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Installation

Consider the following when installing Smart Manager 2.0:

• The Windows® 2000 Server should be installed and running on the
system before installing Smart Manager 2.0.

• Close any running applications.

• Run the utility installation program, i.e. Setup.exe. The setup
screen appears.

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2 Installation

• The Setup program welcome screen appears.

• Click on Next and the User Information dialog box appears.

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• When the Choose Destination Location dialog box appears, check
the specified location in the Destination Folder box. If you want to
accept the default location, simply click on Next. If not, then click
on Browse and enter the desired location where you want the
setup program to copy the necessary files.

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• In the Select Program Folder dialog box, specify the desired
program folder for the Smart Manager 2.0 software. Then click on
Next to proceed with the installation.

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2 Installation

• After you click on Next, the installation program starts copying
the files. When the installation is completed, the following
message box appears:

• Click Finish to complete the installation. After clicking Finish, you
will be asked to restart your computer before you can use the
program. Choose Yes to restart your computer; otherwise, choose
No. Click Finish to exit the installation program.

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Uninstall

To uninstall Smart Manager 2.0 follow the steps below:

• Click on the Start menu, point to Programs and select Smart
Manager 2.0.

• Click Uninstall Smart Manager.

• Click Yes to confirm the uninstall.

• The uninstall shield appears on the screen.

• Click on OK after all components have been successfully removed.

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• Reboot the system.

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12

2 Installation

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3 Running the

utility

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This chapter discusses how to run the Smart
Manager 2.0 utility.

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Running the utility

Smart Manager 2.0 must first be installed in the system before it can be
used. Every time you want to upgrade a new version image, you must
first run the Smart Manager 2.0 utility.

Note: The new version image may come in the form of a diskette
or a CD-ROM.

Server site

To run the server site, follow the steps below:

1 Click on the Start menu, point to Programs and select Smart

Manager 2.0.

2 Click Smart Manager to run the utility program.

3 To load the image, go to the Image menu and choose Load

image from the pulldown menu.

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3 Running the utility

4 The following dialog box will be displayed. Select or specify a

terminal you want to use, the Disk on Chip (DOC) size, the image
location and version. Click OK.

5 A dialog box will appear requiring you to open the image file to

be loaded. Open the file from its location which might be located
on the hard drive or CD-ROM drive. Click and open New Image
from the dialog box.

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6 When the new image is loaded, the system will first verify it. The

process might take a few minutes.

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7 Any time the terminal connects to the server, the new image will

be loaded automatically onto the terminal’s Disk On Chip (DOC)
Flash ROM.

Terminal site (Windows-based terminal site)

To run the terminal site follow the steps below:

1 Press F2 in the Terminal Connection Manager to run the Terminal

Properties Setting Program. Please refer to your Acer WT 300/WT
300E user’s guide for more information.

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3 Running the utility

2 Click on the Misc tab and check the Enable Remote Upgrade

Function checkbox.

Note: For more information on changing the settings of the

terminal, refer to the Acer WT 300/WT 300E user’s guide.

3 Specify the network address of the server.

4 Click OK to apply.

5 Reboot the terminal.

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Features

Your Smart Manager 2.0 utility is very flexible with a variety of
features that make it easier for the network administrator to upgrade
the image running on the server.

Menu options

1 File

This is where you quit the Smart Manager 2.0 utility program.

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3 Running the utility

2Image

The image menu allows you to load and unload images to and
from the terminal.

3View

The view menu command gives you the option to display or hide
certain components of your Smart Manager 2.0 user interface, like
the toolbar, status bar, large icon, small icon, list, details, sort by
and refresh options.

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Note: For information on how to use toolbar, see page 24.

4 Terminal

The terminal menu allows you to save and download terminal
settings and configure the terminal’s setttings.

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5 Connection

The connection menu allows you to create a new connection,
delete or edit a connection, set a startup connection, or download
and save connection settings.

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3 Running the utility

To add a new connection, click New Connection from the
pulldown menu. In the Add New Connection dialog box, choose
the type of connection (Microsoft Remote Desktop Client, Citrix
ICA Client or Ericom PowerTerm WBT Emulator) that you want to
create.

To set a startup connection, click Set Startup Connection from the
pulldown menu. In the Connection Startup dialog box, choose
between making your connection a default connection or
automatically starting the connection at startup.

6Tools

This menu lets you view the address book and events of the
terminal.

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7Help

This is where you get information about your Smart Manager 2.0,
like its version number.

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Below is a screenshot of the “About Acer Smart Manager”.

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3 Running the utility

Toolbar

The Toolbar contains the following buttons:

1 Back button - returns to the previous page you viewed

2 Forward button - views a page you viewed before clicking the

back button

3 Load button - lets you load an image

4 Refresh button - repeat the process of producing a display

image

5 Download Property Settings to Terminals button - lets you

load the file that you have set in the Terminal Property Settings to
the terminal site.

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6 Download Connection Settings to Terminals button - lets you

load programs from a file to the terminal site.

7 Address book button - displays the terminal name, IP address,

version number and terminal UUID.

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3 Running the utility

To view the terminal information, click the terminal name and

then click on the properties button located on the
toolbar.

8 Event viewer button - displays the series of events in the

server.

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To view the programs or events executed by the terminal, click

the date and then click on the details button located on
the toolbar.

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9 Help button - displays the copyright, version number and

release date of the Smart Manager 2.0 utility.

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3 Running the utility

Terminal settings

Smart Manager 2.0 conveniently allows administrators to view or
configure the terminal’s settings from the server site.

The terminal settings include general information, terminal settings
manager, connection manager, session/process manager and
communication manager.

To enter terminal settings, double-click on the terminal name (i.e.,
WT3308M) that you want to view from the terminal area display.

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1 General information

Lets you view the general information of the terminal currently
being monitored.

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2 Terminal settings manager

The terminal settings manager includes the following tabs:

a General

The general tab displays information about the manufacturer
and the terminal.

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b Keyboard

c Mouse

3 Running the utility

The keyboard tab is where you set the language of the
keyboard from the locale pulldown box. You can also set the
character key delay and repeat rates.

The mouse tab is where you set the mouse button
configuration and set the speed and acceleration of the
mouse.

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dDisplay

The display tab is where you set the video display resolution
and enable the screensaver.

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Note: Make sure that the resolution you select is supported by
your monitor; otherwise, your monitor will only display a blank
screen.

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eNetwork

The network tab is where you specify other network settings.
You can choose to Obtain an IP Address from a DHCP
Server or Specify an IP Address. The following screen
shows the information that needs to be supplied by the user.

fPrinters

The printers tab is where you set the port of the printer.

3 Running the utility

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gMisc

The misc tab enables you to identify your computer, support
the automatic remote upgrade function, control the sound
volume and set the organization name under administration.
The Security feature is only available for terminals equipped
with a Smart Card. When Lock Connection Setting from is
enabled, the terminal’s connection entry can not be
configured or changed.

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3 Running the utility

3 Connection manager

The connection manager displays the list of terminals connected to
the server.

When you double-click the connection name, it lets you edit the
type of connection setting in the net connection tab. If you want
to automatically log on to the server, you must click Automatic
Logon and then set the username and domain.

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The application tab is where you can specify an application, like a
Windows Desktop or other specified file or application, to run
once you log on to the server.

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4 Session/Process Manager

The session/process manager lets you view the active sessions and
processes currently running in the terminal. In the users tab, you
can view the current running sessions of the user or terminal.

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3 Running the utility

The processes tab lets you view what programs are being used or
executed by the terminal.

5 Communication Manager

The communication manager lets you send a message, converse or
broadcast a message to all connected terminals. To send a
message, type your message in the textbox and then click Send.

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To converse with the terminal, type your message in the
administrator textbox and then click Request Conversation.

To broadcast message to all the terminals, type the message in the
under broadcast textbox and then click Broadcast.

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3 Running the utility

Changing status

The Smart Manager 2.0 can change the status of individual terminals
connected to the server using Upgrade Image, Disconnect and
Reboot Computer.

Upgrade Image

Upgrade image is used when the server has already downloaded a new
image version and the terminals that are connected have not been
upgraded yet. You can manually upgrade the terminals using this
option.

Disconnect

This option allows you to disconnect a terminal from the server.

Reboot Computer

You can reboot any terminal connected through the server by using
the Reboot computer option.