Acer W4 Operating Instructions
- 1
User’s
Manual
2 -
© November 2013 All Rights Reserved.
Iconia W4 User’s Manual
This manual covers: Iconia W4-820
This revision: 2013
Sign up for an Acer ID and enable Acer Remote Files
Open the Acer Portal from the Start screen to sign up for an
Acer ID or sign in if you already have an Acer ID.
There are three great reason for you to get an Acer ID:
• Remotely access your PC from your other devices with our
free Acer Remote Files app
• Get the latest Acer offers and product information
• Register your Acer device for warranty service
For more information please visit the AcerCloud website:
www.acer.com/acercloud
Model number: _________________________________
Serial number: _________________________________
Date of purchase: ______________________________
Place of purchase: ______________________________
TABLE OF CONTENTS
Table of contents - 3
First things first 5
Your guides ............................................. 5
Basic care and tips for using your
computer.................................................. 5
Turning your computer on and off............... 5
Taking care of your computer ..................... 6
Taking care of your AC adapter .................. 6
Cleaning and servicing................................ 6
Your Acer tablet PC tour 8
Tablet PC................................................. 8
Top view ..................................................... 8
Left/right views ......................................... 9
Bottom view .............................................. 9
Front view ............................................... 10
Back view ................................................. 11
Recovery 12
Creating a recovery backup................... 12
Creating a drivers and applications
backup................................................... 14
Recovering your system ........................ 16
Reinstalling drivers and applications......... 16
Returning to an earlier system snapshot .. 18
Returning your system to its factory
condition.................................................... 18
Recovering from Windows ........................ 19
Recovering your system 22
Connecting to the Internet 23
Connecting wirelessly............................ 23
Connecting to a wireless LAN................... 23
Using a Bluetooth connection 24
Enabling and disabling Bluetooth .......... 24
Enabling Bluetooth from Windows 8.1...... 24
Adding a Bluetooth device..................... 25
Securing your computer 29
Using passwords ................................... 29
Entering passwords .................................. 29
Battery pack 31
Battery characteristics ........................... 31
Charging the battery ................................. 31
Optimizing battery life ............................... 32
Checking the battery level......................... 33
Battery-low warning .................................. 33
Micro USB 35
HDMI Micro 36
Frequently asked questions 38
Requesting service ................................ 40
Tips and hints for using Windows 8.1 .... 42
How do I get to Start? ............................... 42
What are "Charms?" ................................. 42
Can I boot directly to the desktop? ........... 43
How do I jump between apps?.................. 43
How do I turn off my computer?................ 43
How do I unlock my computer?................. 43
How do I personalize my computer?......... 44
Where are my apps?................................. 46
What is a Microsoft ID (account)?............. 47
How do I add a favorite to Internet
Explorer?................................................... 48
How do I check for Windows updates?..... 48
Where can I get more information?........... 48
Troubleshooting ..................................... 49
Troubleshooting tips.................................. 49
Error messages......................................... 49
Frequently asked questions 49
Internet and online security 51
First steps on the net ............................. 51
Protecting your computer .......................... 51
Choose an Internet Service Provider........ 51
Network connections................................. 53
Surf the Net!.............................................. 55
Security ..................................................... 55
4 -
Getting started...
In this section you will find:
• Useful information on caring for your computer and your health
• Where to find the power button, ports and connectors
• How to create recovery backups
• Guidelines for connecting to a network and using Bluetooth
• Information on using Acer’s bundled software
First things first - 5
Note
FIRST THINGS FIRST
We would like to thank you for making this Acer tablet your choice for
meeting your mobile computing needs.
Your guides
To help you use your Acer tablet, we have designed a set of guides:
First off, the Setup Guide helps you get started with setting up your
computer.
The Quick Guide introduces you to the basic features and functions
of your new computer. For more on how your computer can help you
to be more productive, please refer to the User’s Manual. This guide
contains detailed information on such subjects as system utilities, data
recovery, expansion options and troubleshooting. In addition it
contains general regulations and safety notices for your tablet. It is
available from the desktop; double-click the Help icon and click
User’s Manual in the menu that opens.
Basic care and tips for using your computer
Turning your computer on and off
To turn the power off, do any of the following:
• Use the Windows shutdown command: Open the Charms, click
Settings > Power then click Shut Down.
If you need to power down the computer for a short while, but don’t
want to completely shut it down, you can put it into Hibernate by
pressing the power button.
You can also put the computer in sleep mode by opening the Charms,
click Settings > Power then click Sleep
If you cannot power off the computer normally, press and hold the power
button for more than four seconds to shut down the computer. If you turn off
the computer and want to turn it on again, wait at least two seconds before
powering up.
6 - First things first
Taking care of your computer
Your computer will serve you well if you take care of it.
• Do not expose the computer to direct sunlight. Do not place it near
sources of heat, such as a radiator.
• Do not expose the computer to temperatures below 0º C (32º F) or
above 50º C (122º F).
• Do not subject the computer to magnetic fields.
• Do not expose the computer to rain or moisture.
• Do not spill water or any liquid on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust or dirt.
• Never place objects on top of the computer.
• Do not slam the computer display when you close it.
• Never place the computer on uneven surfaces.
Taking care of your AC adapter
Here are some ways to take care of your AC adapter:
• Do not connect the adapter to any other device.
• Do not step on the power cord or place heavy objects on top of it.
Carefully route the power cord and any cables away from foot traffic.
• When unplugging the power cord, do not pull on the cord itself but
pull on the plug.
• The total ampere ratings of the equipment plugged in should not
exceed the ampere rating of the cord if you are using an extension
cord. Also, the total current rating of all equipment plugged into a
single wall outlet should not exceed the fuse rating.
Cleaning and servicing
When cleaning the computer, follow these steps:
1. Turn off the computer.
2. Disconnect the AC adapter.
3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
First things first - 7
If either of the following occurs:
• The computer has been dropped or the body has been damaged;
• The computer does not operate normally
Please refer to Frequently asked questions on page 38.
8 - Your Acer tablet PC tour
YOUR ACER TABLET PC TOUR
After setting up your tablet as illustrated in the Setup Guide, let us
show you around your new Acer computer.
You can enter information into you new computer with the
touchscreen.
Tablet PC
The following images will show views of your tablet computer.
Top view12
No. Item Description
Press to turn the tablet on; press again to
1 Power button
Charging
2
dicator
in
place the
hold to turn the tablet off.
Indicates the tablet’s charging status.
tablet in Sleep mode. Press and
LED indicator
LED color State Description
Green
Red
Steady The computer is fully charged and plugged in.
Flashing Computer is booting up or shutting down.
Steady The computer is charging and plugged in.
Flashing Battery has a problem.
Your Acer tablet PC tour - 9
1
2
3
4
5
1231
Left/right views
No. Item Description
1 Microphone Internal microphone for sound recording.
2 Volume key Press to increase or decrease volume.
3 Reset pinhole
HDMI Micro
4
Conne
MicroSD card
5
slot
ctor
Insert a straightened-out paperclip into the
hole
to reboot the tablet.
Supports high-definition digital video
connections.
Insert a microSD card into this slot.
Bottom view
No. Item Description
1 Speakers Deliver stereo audio output.
Connects to USB devices.
Micro USB
2
connector
A Micro USB to USB adapter is needed to
conn
ect to USB devices.
Also used to charge the device.
10 - Your Acer tablet PC tour
3
2
4
1
Note
No. Item Description
Headset/speaker
3
ja
ck
You should use the supplied adapter, or a compatible charger rated at more
than 10 W, to charge your tablet.
Connects to audio devices
(e.g., speakers, headphones) or a headset
with micro
phone.
Front view
No. Item Description
Detects ambient light and automatically adjusts
1 Light sensor
Integrated
2
webcam
Camera
3
ind
icator light
screen brightne
Not available on all models.
ss.
2-megapixel camera for video communication.
Lights up when camera is active.
Not available on all models.
4 Windows key Press once to open the Start menu.
Your Acer tablet PC tour - 11
1
2
Note
Display orientation may be fixed when apps designed for a specific
orientation are running. These include games and other full-screen apps.
When making video calls, you should always hold the tablet in landscape
orientation.
Back view
No. Item Description
1
Camera indicator
li
ght
2 Camera
Lights up when camera is active.
Not available on all models.
5-megapixel camera for taking highresolu
tion images
12 - Recovery
Note
Important
Note
RECOVERY
If you are having trouble with your computer, and the frequently asked
questions do not help, you can 'recover' your computer - i.e. return it
to an earlier state.
This section describes the recovery tools available on your computer.
Acer provides Acer Recovery Management, which allows you to
create a recovery backup, a drivers and applications backup, and to
start recovery options, either using Windows tools, or the recovery
backup.
Acer Recovery Management is only available with a pre-installed Windows
operating system.
We recommend that you create a Recovery Backup and Drivers and
Applications Backup and as soon as possible. In certain situations a
full recovery will require a USB recovery backup.
Creating a recovery backup
To reinstall from a USB storage drive, you must first create a recovery
backup. The recovery backup includes the entire original contents of
your computer’s hard drive, including Windows and all factory-loaded
software and drivers. Using this backup will restore your computer to
the same state as when you purchased it, while giving you an option
to retain all settings and personal data.
Make sure you have a USB drive with a capacity of at least 16 GB.
Recovery - 13
1. Open the Search charm and type 'Recovery' and then click Acer
Recovery Management in the list of apps.
2. Click Create Factory Default Backup. The Recovery Drive window
opens.
Make sure Copy contents from the recovery partition to the
recovery drive is selected. This provides the most complete and
safest recovery backup.
3. Plug in the USB drive then click Next.
• Make sure your USB drive has enough capacity before
continuing. The recovery backup requires at least 16 GB of
storage
4. You will be shown the backup progress on the screen.
14 - Recovery
Important
5. Follow the process until it completes.
6. After creating the recovery backup, you can choose to delete the
recovery information on your computer. If you delete this
information, you can only use the USB recovery backup to restore
your computer, if you lose or erase the USB drive, you cannot
restore your computer.
7. Unplug the USB drive and label it clearly.
Write a unique, descriptive label on the backup, such as 'Windows
Recovery Backup'. Make sure you keep the backup in a safe place that
you will remember.
Creating a drivers and applications backup
To create a Drivers and Applications Backup, that contains the
factory-loaded software and drivers needed by your computer, you
may use either a USB storage drive or, if your computer features a
DVD recorder, one or more blank recordable DVDs.
1. From Start, type 'Recovery' and then click Acer Recovery
Management in the list of apps.
2. Click Create Drivers and Applications Backup.
Plug in the USB drive or insert a blank DVD into the optical drive, then
click Next.
Recovery - 15
Important
• If you are using a USB drive, make sure your USB drive has
enough capacity before continuing.
• If using DVDs, it will also show the number of blank, recordable
discs you will need to complete the recovery discs. Make sure that
you have the required number of identical, blank discs.
3. Click Start to copy files.You will be shown the backup progress on
the screen.
4. Follow the process until it completes:
• If you are using optical discs, the drive ejects each disc as it
completes burning it. Remove the disc from the drive and mark it
with a permanent marker.
If multiple discs are required, insert a new disc when prompted,
then click OK. Continue until the process is complete.
• If you are using a USB drive, unplug the drive and label it clearly.
Write a unique, descriptive label on each backup, such as 'Drivers and
Applications Backup'. Make sure you keep the backup in a safe place
that you will remember.
16 - Recovery
Recovering your system
To recover your system:
1. Perform minor fixes.
If only one or two items of software or hardware have stopped
working correctly, the problem may be solved by reinstalling the
software or the device drivers.
To reinstall software and drivers that were pre-installed at the
factory, see Reinstalling drivers and applications on page 16.
For instructions on reinstalling software and drivers that were not
pre-installed, see that product’s documentation or support Web site.
2. Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem
may be solved by returning your system to a previous state when
everything was working correctly.
For instructions, see Returning to an earlier system snapshot on
page 18.
3. Reset your operating system.
If nothing else has solved the problem and you want to reset your
system, but keep your user information, see Returning your
system to its factory condition on page 18.
4. Reset your system to its factory condition.
If nothing else has solved the problem and you want to reset your
system to factory condition, see Returning your system to its
factory condition on page 18.
Reinstalling drivers and applications
As a troubleshooting step, you may need to reinstall the applications
and device drivers that came pre-installed on your computer from the
factory. You can reinstall using either your hard drive or the backup
you have created.
• Other applications - If you need to reinstall software that did not
come pre-installed on your computer, you need to follow that
software’s installation instructions.
• New device drivers - If you need to reinstall device drivers that did
not come pre-installed on your computer, follow the instructions
provided with the device.
Recovery - 17
If you are reinstalling using Windows and the recovery
information stored on your computer:
•From Start, type 'Recovery' and then click Acer Recovery
Management in the list of apps.
•Click Reinstall Drivers or Applications.
• You should see the Contents section of the Acer Resource
Center.
•Click the install icon for the item you want to install, then
follow the onscreen instructions to complete the installation.
Repeat this step for each item you want to reinstall.
18 - Recovery
Note
Returning to an earlier system snapshot
Microsoft System Restore periodically takes a 'snapshot' of your
system settings and saves them as restore points. In most cases of
hard-to-resolve software problems, you can return to one of these
restore points to get your system running again.
Windows automatically creates an additional restore point each day,
and also each time you install software or device drivers.
For more information about using Microsoft System Restore, from Start, type
'Help' and then click Help and Support in the list of apps. Type 'Windows
system restore' in the Search Help box, then press Enter.
Returning to a restore point
1. From Start, type 'Control Panel' and then click Control Panel in the
list of apps.
2. Click System and Security > Action Center, then click Recovery
at the bottom of the window.
3. Click Open System Restore, then Next.
4. Click the latest restore point (at a time when your system worked
correctly), click Next, then Finish.
5. A confirmation window appears; click Yes. Your system is restored
using the restore point you specified. This process may take several
minutes, and may restart your computer.
Returning your system to its factory condition
If your computer experiences problems that are not recoverable by
other methods, you may need to reinstall everything to return your
system to its factory condition. You can recover from either your hard
drive or the recovery backup you have created.
• If you can still run Windows and have the system recovery DVDs
that came with your computer, see Recovering your system on
page 22.
• If you can still run Windows and have not deleted the recovery
partition, see Recovering from Windows on page 19.
Recovering from Windows
Start Acer Recovery Management:
•From Start, type 'Recovery' and then click Acer Recovery
Management in the list of apps.
Two options are available, Restore Factory Settings (Reset my PC)
or Customized Restore (Refresh my PC).
Restore Factory Settings deletes everything on your hard drive, then
reinstalls Windows and all software and drivers that were pre-installed
on your system. If you can access important files on your hard drive,
back them up now. See Restore Factory Settings with Acer
Recovery Management on page 20.
Customized Restore will attempt to retain your files (user data) but
will reinstall all software and drivers. Software installed since you
purchased your PC will be removed (except software installed from
the Windows Store). See Customized Restore with Acer Recovery
Management on page 21.
Recovery - 19
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