Acer MR.JQD11.00E User Manual

Acer Projector

H6820M/V6820M/E8620/E8620C/ET-4K17/

HT-4K17/GM836/HV836/VH-737/TH-737/

H6820i/V6820i/D4K1736/D4K1731

User's Guide

Acer Projector User's Guide

Original Issue: 03/2018

Changes may be made periodically to the information in this publication without obligation to notify any person of such revisions or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.

Record the model number, serial number, purchase date and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your projector. All correspondence concerning your unit should include the serial number, model number and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronically, mechanically, by photocopy, recording or otherwise, without the prior written permission of Acer Incorporated.

Model number: _________________________________

Serial number: __________________________________

Date of purchase: _______________________________

Place of purchase: ______________________________

Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies' product names or trademarks are used herein for identification purposes only and belong to their respective companies.

"HDMI™, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC."

Information for your safety and comfort

Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.

Turning the product off before cleaning

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

Caution for plug as disconnecting device

Observe the following guidelines when connecting and disconnecting power to the external power supply unit:

• Install the power supply unit before connecting the power cord to the AC power outlet.

• Unplug the power cord before removing the power supply unit from the projector.

• If the system has multiple sources of power, disconnect power from the system by unplugging all power cords from the power supplies.

Caution for Accessibility

Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power to the equipment, be sure to unplug the power cord from the electrical outlet.

iii

Warnings!

• Do not use this product near water.

• Do not place this product on an unstable cart, stand or table. If the product

falls, it could be seriously damaged.

• Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface.

• This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

• Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.

• To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.

• Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage rotor devices, lamp.

Using electrical power

• This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

• Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.

• If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

• Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating.

• This product's AC adapter is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the AC adapter plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.

Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.

Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

• Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, VDE approved or its equivalent, 4.5 meters (15 feet) maximum length.

Product servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

• the power cord or plug is damaged, cut or frayed

• liquid was spilled into the product

• the product was exposed to rain or water

• the product has been dropped or the case has been damaged

• the product exhibits a distinct change in performance, indicating a need

for service

• the product does not operate normally after following the operating instructions

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

Warning! For safety reasons, do not use non-compliant parts when adding or changing components. Consult your reseller for purchase options.

Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

Additional safety information

• Do not look into the projector's lens when the lamp is on. The bright may hurt your eyes.

• Turn on the projector first and then signal sources

• Do not place the product in following environments:

• Space that is poorly ventilated or confined. At least 50cm clearance from walls

and free flow of air around the projector is necessary.

• Locations where temperatures may become excessively high, such as inside of a

car with all windows rolled up.

• Locations where excessive humidity, dust, or cigarette smoke may contaminate

optical components, shortening the life span and darkening the image.

• Locations near fire alarms.

• Locations with an ambient temperature above 40 ºC/104 ºF.

• Locations where the altitudes are higher than 10000 feet.

• Unplug immediately if there is something wrong with your projector. Do not operate if smoke, strange noise or odor comes out of your projector. It might cause fire or electric shock. In this case, unplug immediately and contact your dealer.

• Do not keep using this product to break or drop it. In this case contact your dealer for inspection.

• Do not face the projector lens to the sun. It can lead to fire.

• When switching the projector off, suggest to ensure the projector

completes its cooling cycle before disconnecting power.

• Do not frequently turn off the main power abruptly or unplug the projector during operation. The best way is to wait for the fan to turn off

6°

before turning main power off.

• Do not touch air outlet grille and bottom plate which becomes hot.

• Do not look into the air outlet grille when projector is operating. It may

hurt your eyes.

• Always open the lens shutter or remove the lens cap when the projector is on.

• Do not block the projector lens with any object when the projector is under operation as this could cause the object to become heated and deformed or even cause a fire.

• The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.

• Do not operate lamps beyond the rated lamp life. It could cause it to break on rare occasions.

• Never replace the lamp assembly or any electronic components unless the projector is unplugged.

• The product will detect the life of the lamp itself. Please be sure to change the lamp when is showing warning message.

• When changing the lamp, please allow unit to cool down, and follow all changing instructions.

• Reset the "Lamp Hour Reset" function from the Onscreen display "Settings" menu after replacing the lamp module.

• Do not attempt to disassemble this projector. There are dangerous high voltages inside which may hurt you. The only user serviceable part is the lamp which has its own removable cover. Refer servicing only to suitable qualified professional service personnel.

• Do not stand the projector on end vertically. It may cause the projector to fall over, causing injury or damage.

• This product is capable of displaying inverted images for ceiling mount installation. Only use acer ceiling mount kit for mounting the projector and ensure it is securely installed.

• The projector should be placed in a horizontal way by means of desktop or ceiling mount mode only, and its tilt angles should not exceed 6 degrees, otherwise it would cause dramatical decrease of lamp life or severe safety concern of system malfunction.

vii

“Lamp(s) contain Mercury, Dispose Properly.”

RG2

Caution for Listening

To protect your hearing, follow these instructions.

Increase the volume gradually until you can hear clearly and comfortably.

•

• Do not increase the volume level after your ears have adjusted.

• Do not listen to music at high volumes for extended periods.

• Do not increase the volume to block out noisy surroundings.

• Decrease the volume if you can't hear people speaking near you.

Disposal instructions

Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/sustainability01.htm

Mercury advisory

For projectors or electronic products containing an LCD/CRT monitor or display:

Lamp(s) inside this product contain mercury and must be recycled or disposed of according to local, state or federal laws. For more information, contact the Electronic Industries Alliance at www.eiae.org. For lamp-specific disposal information, check www.lamprecycle.org

Do not stare into the beam, RG2

"As with any bright source, do not stare into the direct beam, RG2 IEC 624715:2015"

viii

First things first

Usage Notes

Do:

• Turn off the product before cleaning.

• Use a soft cloth moistened with mild detergent to clean the display

housing.

• Disconnect the power plug from AC outlet if the product is not being used

for a long period of time.

Don't:

• Block the slots and openings on the unit provided for ventilation.

• Use abrasive cleaners, waxes or solvents to clean the unit.

• Use under the following conditions:

• In extremely hot, cold or humid environments.

• In areas susceptible to excessive dust and dirt.

• Near any appliance that generates a strong magnetic field.

• Place In direct sunlight.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user's guide to maximize the life of your unit.

Warning:

• Do not look into the projector's lens when the lamp is on. The bright light may hurt

your eyes.

• To reduce the risk of fire or electric shock, do not expose this product to rain or

moisture.

• Please do not open or disassemble the product as this may cause electric shock.

• When changing the lamp, please allow unit to cool down, and follow all changing

instructions.

• This product will detect the life of the lamp itself. Please be sure to change the lamp

when it shows warning messages.

• Reset the "Lamp Hour Reset" function from the Onscreen display "Settings" menu

after replacing the lamp module.

• When switching the projector off, please ensure the projector completes its cooling

cycle before disconnecting power.

• Turn on the projector first and then the signal sources.

• Do not use lens cap when projector is in operation.

• When the lamp reaches the end of its life, it will burn out and may make a loud

popping sound. If this happens, the projector will not turn back on until the lamp module has been replaced. To replace the lamp, follow the procedures listed under "Replacing the Lamp".

Information for your safety and comfort iii

First things first viii

Usage Notes viii

Precautions viii

Introduction 1

Product Features 1

Package Overview 2

Projector Overview 4

Projector Outlook 4

Control Panel 6

Remote Control Layout 7

Getting Started 9

Connecting the Projector 9

Turning the Projector On/Off 11

Turning on the Projector 11

Turning the projector off 12

Adjusting the Projected Image 13

Adjusting the Height of Projected Image 13

How to optimize image size and distance 14

How to get a preferred image size by adjusting distance and zoom 15

How to get a preferred image position by adjusting lens shift 16

User Controls 18

Onscreen Display (OSD) Menus 18

Startup menu (for First time) 19

Projector menu 19

Application menu 20

Settings menu 20

Projector System OSD 23

Color 23

3D 26

Audio 27

Setting 27

Information 29

Reset All 29

Acer LAN management 30

Configuring the network settings 30

Configuring the Projector Control 32

Configuring the Wireless 33

Appendices 34

Troubleshooting 34

LED & Alarm Definition Listing 38

Replacing the Lamp 39

Ceiling Mount Installation 40

Specifications 43

Compatibility modes 45

Regulations and safety notices 50

English

Introduction

Product Features

This product is a single-chip DLP® projector. Outstanding features include:

• DLP

• Auto/4:3/16:9/Native aspect ratio supported

• High brightness and contrast ratio

• Versatile display modes enable optimum performance in any situation

• HDTV (480i/p, 576i/p, 720p, 1080i/p, 2160p) supported

• Lower power consumption and economy (ECO) mode extend lamp life

• Acer EcoProjeciton Technology delivers Intelligent power management

• Smart detection delivers quick, intelligent source detection

• Multi-language onscreen display (OSD) menus

• Manual focus/zoom projection lens

• 0.8x~2.0x digital zoom

• Microsoft

• Auto image re-sizing to 4K Addressable Pixels full screen

• Manual lens vertical shift adjustment

technology

approach and physical efficiency improvement

Windows® 2000, XP, Vista®, Windows 7, Windows 8.1,

Windows 10, Macintosh

OS compliant, ChromeOS Compliant

Note: Functions vary depending on model definition.

English

Package Overview

This projector comes with all the items shown below. Check to make sure your unit is complete. Contact your dealer immediately if any thing is missing.

Projector Power cord HDMI cable

User’s guide (option) Quick start guide Carrying case

Remote control AAA battery x2

WirelessHD-Kit

(option)

WirelessProjection-Kit User's guide

(option)

Quick start guide

(for multi-media and

wireless functions)

(option)

MHL HDMI

DC 5

V IN

WirelessCAST

(option)

(for multi-media and

wireless functions)

English

Note: When projecting a 4K2K/60Hz signal, use an HDMI Premium certified 4K2K/60Hz cable supporting 18Gbps bandwidth.

Trust the cable with the label

English

Projector Overview

Projector Outlook

Front / upper side

214

365

7 8

# Description # Description

1 Lamp cover 7 Zoom ring 2 Control panel 8 Focus ring 3 Power button 9 Lens cap 4 Remote control receiver 10 Air outlet 5 Lens shift control ring 11 Tilt adjusting wheels 6 Air inlet

English

Right / Rear side

443678

911

145 12

# Description # Description

1 Power socket 8 12V DC output connector 2 Kensington™ lock port 9 Audio in connector 3 LAN (RJ45 Port for 10/100M Ethernet) 10 Audio out connector 4 RS232 connector 11 5V DC output connector 5 USB connector (for wifi dongle control) 12 USB connector (for wifi dongle) 6

HDMI connector

PC analog signal/HDTV/component

video input connector

13 Service connector (for firmware

upgrade)

S/PDIF connector

Note: Functions vary depending on model definition.

English

Control Panel

# Icon Function Description 1 POWER POWER Power Indicator LED 2 IR Recevier Remote control receiver. 3 LAMP LAMP Lamp Indicator LED 4 TEMP TEMP Temp Indicator LED

5POWER

7 BACK BACK Returns to the previous operation.

8 Home Return to the Home screen.

9 ENTER ENTER Confirm your selection of items.

10 MENU MENU

Four directional select keys

See the contents in "Turning the Projector On/Off" section.

Use to select items or make adjustments to your selection.

Press "MENU" to launch the Onscreen display (OSD) menu or exit the OSD menu.

Note: Functions vary depending on model definition.

English

Remote Control Layout

2 3

4 5

Model No:J-25101

MC.JQD11.001

# Icon Function Description

2 POWER Refer to the "Turning the Projector On/Off" section.

3 HDR

4 MODE Chooses a display mode.

Infrared transmitter

Sends signals to the projector.

Compatible with the latest HDR format, which delivers crisp, clear images with sharp changes in brightness, and provides realistic images with enhanced details, extended depth of field, and rich color gamut. HDR has 4 levels and each level suits different type of content, including dark and bright scene. <Note> If the HDR option is adjusted under the SDR (Standard Dynamic Range) signal, the screen is an abnormal color.

21 22

5 Select/Enter Confirm your selection of items.

6 Volume Down Decreases the volume. (only for Multi-Media mode)

directional select keys

Four

Use up, down, left, right buttons to select items or make adjustments to your selection.

8 Backlight Remote backlight.

9 SOURCE Changes the active source.

English

# Icon Function Description

10 Home Return to the Home screen.

11 KEYSTONE No function.

12 Volume UP Increases the volume. (only for Multi-Media mode)

13 BACK Returns to the previous operation.

14 VGA

15 Information

16 AcuMotion

17 Brightness Adjust the brightness of the image.

18 MUTE To turn on/off the volume.

19 Aspect Ratio To choose the desired aspect ratio.

20 MENU

21 HDMI™/MHL To change source to HDMI/MHL.

Press "VGA" to change source to the VGA connector. This connector supports analog RGB, YPbPr (480p/576p/720p/ 1080i), YCbCr (480i/576i) and RGB sync.

Display the projector information for Model Name, Input Source, Signal Type, Display Mode, Software Version and QR Code on the screen.

Activate AcuMotion to provide a smoother image when viewing video content.

Press "MENU" to launch the Onscreen display (OSD) menu or exit the OSD menu.

22 ZOOM In Zooms the projector display in.

23 ZOOM Out Zooms the projector display out.

24 Sharpness Adjusts the sharpness of the image.

25 Lanches the media quick menu when playing media.

26 3D Press "3D" to select 3D models.

Note: Functions vary depending on model definition.

English

Getting Started

HDTV adapter

RCA

USB flash drive

Video Output

Display

Screen

Speakers

Audio Output

3D IR emitter

Smart devices

Connecting the Projector

English

# Description # Description

1 Power cord 9 WirelessHD dongle

2 Audio cable 10 Wireless dongle

3 HDMI (MHL) cable 11 Wireless remote control

4 VGA to component/HDTV adapter 12 LAN cable

5 VGA cable 13 12V DC cable

6 3 RCA component cable 14 3D SYNC cable

7 Composite video cable 15 SPDIF cable

8 RS232 cable 16 USB flash drive

Note 1: To ensure the projector works well with your computer, please make sure the timing of the display mode is compatible with the projector. Note 2: Functions vary depending on model definition. Note 3:

USB cable needs powered extender if the length is over 5 m. Note 4: USB DC 5V out connector support 5V power output for HDMI dongle charging. Note 5: DC 12V out connector support 12V/100mA power for screen control only.

+ 44 hidden pages

Acer MR.JQD11.00E User Manual

Acer Projector

User's Guide

Information for your safety and comfort

First things first

Usage Notes

Precautions

Contents

Introduction

Product Features

Package Overview

Projector Overview

Getting Started

Connecting the Projector