Acer ISDN P10 User Manual

About this Manual

This manual is designed to assist users in installing, configuring and
troubleshooting the AcerISDN P10 ISDN card. Information in this
document has been carefully checked for accuracy; however, no guarantee
is given as to the correctness of the contents. The information contained in
this document is subject to change without notice.

Copyright

© Copyright 1997-1998, Acer Netxus Inc. All Rights Reserved.
This document contains proprietary information protected by copyright. All

rights are reserved. No part of this manual may be reproduced by any
mechanical, electronic, or other means, in any form, without the prior
written permission of the manufacturer.

Trademarks

All trademarks and registered trademarks are the property of their respective
owners.

CE Approval

All CE approved ISDN devices may be connected to the Euro­ISDN in all countries of the EU.

D129626H

D129627H

The AcerISDN P10 has been approved by the German BZT
according to the new European procedure and may therefore be
connected to the Euro-ISDN in all EU countries. This ISDN card
therefore complies with:

♦ NET 3 (ISDN Basic Rate Access)
♦ Electromagnetic Compatibility Standards
♦ Safety Standards

AcerISDN P10 User Manual

CE/EMC Restriction of Liability

The product described in this handbook was designed, produced and
approved according to the EMC-regulations and is certified to be within
EMC limitations.

If the product is used in an uncertified PC, Acer Netxus Inc. undertakes no
warranty in respect to the EMC limits. The described product in this
handbook was constructed, produced and certified so that the measured
values are within EMC limitations. In practice and under special
circumstances, it may be possible, that the product may be outside of the
given limits if it is used in a PC that is not produced under EMC
certification. It is also possible in certain cases and under special
circumstances, which the given EMC peak values will become out of
tolerance. In these cases, the user himself is responsible for compliance
with the EMC limits.

Acer Netxus Inc. refuses all liability claims and may not be liable in any
cases, which may occur in the practical use of the product outside of the
EMC limitation.

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Table of Contents

CHAPTER 1 1

Introduction 1

1.1 An Overview of the AcerISDN P10 1

1.1.1 What is ISDN? 1

1.1.2 The AcerISDN P10 ISDN Card 3

1.2 Package Contents 3

1.3 AcerISDN P10 Features 4

CHAPTER 2 5

Installation 5

2.1 Before Installing 5

2.2 Installing the ISDN Card 6

2.3 Installing the AcerISDN P10 Drivers 8

2.4 AcerISDN P10 Utility Installation 21

2.5 The Diagnostic Program 22

2.6 Using Multilink in Windows 95 24

2.7 Uninstalling the AcerISDN P10 27

CHAPTER 3 28

Troubleshooting 28

3.1 Troubleshooting Procedures 28

APPENDIX A 33

Product Support 33

Table of Figures

Figure 1-1: The ISDN System_________________________________________2
Figure 2-1: Connecting the ISDN Line__________________________________7
Figure 2-2: AcerISDN P10 PnP Card Found in Windows 95 ________________8
Figure 2-3: AcerISDN P10 PnP Card Detected in OSR2____________________ 9
Figure 2-4: Configuring the ISDN Card________________________________10
Figure 2-5: Entering the Path of Windows 95 Disk _______________________11
Figure 2-6: Keeping the Newer System Files ____________________________11
Figure 2-7: Installing the Multilink PPP from Microsoft___________________12
Figure 2-8: Restarting the Computer __________________________________12
Figure 2-9: The Device Manager _____________________________________14
Figure 2-10: Device Properties Window _______________________________15
Figure 2-11: Adding the AcerISDN P10 as a Network Adapter______________ 16
Figure 2-12: Setup Program of the ISDN Card __________________________17
Figure 2-13: Entering the Path of Windows NT Disk______________________18
Figure 2-14: Adding the ISDN Ports for RAS____________________________18
Figure 2-15: List of RAS Communication Ports__________________________ 19
Figure 2-16: AcerISDN P10 Installed as a Network Adapter________________20
Figure 2-17: Installing the Utility Programs ____________________________21
Figure 2-18: The Diagnostic Program _________________________________22
Figure 2-19: The Loopback Test______________________________________23
Figure 2-20: The Uninstallation Program ______________________________27

Chapter 1

Introduction

1.1 An Overview of the AcerISDN P10

1.1.1 What is ISDN?

ISDN is an abbreviation for Integrated Services Digital Network.
ISDN transfers information digitally and integrates all
telecommunication services (such as telephone, teletext, videotex,
etc.) into a single network. Using ISDN, you can transfer text,
voice, data files, images, and even video.

Before the use of ISDN, telecommunications operated using analog
devices, which limited the quality of telecommunication transfers.
With ISDN technology, the telephone lines can transmit data
digitally with much greater speed and clarity of transmission than
with analog transmissions. The ISDN is capable of transmitting all
kinds of information at greatly accelerated rates. A typical modem
transmission has a rate of 9.6Kbps (kilobits per second or thousand
bits per second) to 33.6Kbps. ISDN digital technology allows
transfer rates of up to 128Kbps.

AcerISDN P10 User Manual

Because ISDN transmits data digitally, the data is virtually error
free, and the transmission is much clearer, with fewer interruptions
and slowdowns in facsimile transmissions.

With ISDN devices implemented throughout the world, a truly
digital network will emerge, allowing everyone fast and easy access
to the global information highway.

With the AcerISDN P10, you can have an answering machine, file
transfer, videotex, G3/G4 Fax functions, and Internet access. This
will bring you more versatility and efficiency in the ISDN era.

FIGURE 1-1: THE ISDN SYSTEM

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Chapter 1 — Introduction

1.1.2 The AcerISDN P10 ISDN Card

The AcerISDN P10 ISDN Card is ideally suited to give your PC
access to the world of the Integrated Services Digital Network. The
AcerISDN P10 is easy to install, and easy to configure. The card is
fully Plug and Play compatible. The Windows 95 operating system
will automatically install and configure the AcerISDN P10.

1.2 Package Contents

The AcerISDN P10 package comes with the following accessories:

1. The AcerISDN P10 ISDN card

2. The AcerISDN P10 installation diskettes or CD

3. A CD that includes a bundled application software program,

RVS-COM/Lite, and manual for the software

4. One RJ-45 cable

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AcerISDN P10 User Manual

1.3 AcerISDN P10 Features

The AcerISDN P10 supports many standard and enhanced features
that allow you to make full use of the bundled application program,
including the following:

♦ Fully Plug and Play compatible
♦ Supports both 16-bit and 32-bit CAPI VxD (Virtual Device

Drivers) for Windows 95 and NT

♦ Supports TAPI and NDIS WAN miniport drivers for

Windows 95 and NT

♦ Supports Multilink PPP (MP) for 128Kbps (two B channels)

internet access and data transfer

♦ Supports X.75, T.70NL, ISO8208, T.90, and HDLC

transparent protocols on the B channel for T-Online, AOL,
CompuServe, BTX, BBS, Eurofile transfer, and G4 Fax.

♦ Has support for a bit-transparent driver on the B channel for

answering machine and G3 Fax functions

♦ Supports both V.110 and V.120 rate adaptation
♦ Supports COM port simulation for modem-based application

programs

If you want to send and receive the Group 3 (G3)

This concludes Chapter 1. Chapter 2 covers the installation of the
AcerISDN P10.

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fax at 14.4Kbps, you should have a Pentium
processor.

Chapter 2

Installation

2.1 Before Installing

Make sure that you have all you need to install the AcerISDN P10
ISDN card. You should have the following:

1. An IBM compatible 486 DX2-66 or above with at least

8MB of RAM.

2. One unused 16-bit expansion ISA bus slot.

3. One free interrupt (IRQ).

4. Microsoft Windows 95 or NT.

5. CR-ROM drive.

6. At least 5MB of free disk space for the AcerISDN P10

controller software.

7. A VGA compatible monitor.

8. An IBM or Microsoft compatible mouse.

9. An ISDN basic rate S0 interface released by PTT (Post,

Telephone and Telegraph administration).

AcerISDN P10 User Manual

2.2 Installing the ISDN Card

Please refer to the following instructions and figures for installation
procedures:

Many expansion cards are packaged in an anti­static pouch to protect them from electrostatic
discharge, which can damage components on the
board. Make sure you are properly grounded,
i.e., wearing a grounding band, before removing
the card from its anti-static pouch. Grounding
bands are readily available at many computer
and electronics stores. An easier yet less effective
way to discharge static electricity is to touch a
large metal object that is already properly
grounded.

1. Turn off the power to your computer and all peripherals

such as your monitor or printer.

2. Remove the computer system cover unit.

3. Remove the bracket from any unused 16-bit expansion

slot. Set the bracket screw aside.

4. Gently insert the AcerISDN P10 card into the expansion

slot. Make sure that the card is securely seated in the
slot. If the connection is not secure, the card will not
work.

5. Secure the AcerISDN P10 card with the bracket screw

that you removed in step 3.

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Chapter 2 — Installation

6. Connect your ISDN line to the RJ-45 jack labelled

“S0 LINE” on the card as shown in Figure 2-1.

FIGURE 2-1: CONNECTING THE ISDN LINE

Replace the computer system cover unit and reconnect
your peripheral devices.

The next section covers the AcerISDN P10 driver installation under
the Microsoft Windows 95 and NT operating systems.

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AcerISDN P10 User Manual

2.3 Installing the AcerISDN P10 Drivers

Because the AcerISDN P10 is fully Plug and Play compatible,
installing the card is easy and fast.

For Windows 95 and OEM Service Release 2 (OSR2):

1. Start Windows. After the opening banner, Windows will

tell you that your AcerISDN P10 card has been detected.
You will then see the following screen for Windows 95:

FIGURE 2-2: ACERISDN P10 PNP CARD FOUND IN WINDOWS 95

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