The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are
trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
iv
Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES
NOTEGives additional information related to the current topic.
WARNINGAlerts you to any physical risk or system damage that might result from doing
CAUTIONGives precautionary measures to avoid possible hardware or software
IMPORTANTReminds you to do specific actions relevant to the accomplishment of
Denotes actual messages that appear on screen.
or not doing specific actions.
problems.
procedures.
v
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
vi
Table of Contents
Features and Specifications ................................................................... 1
• The following memory cards are supported:
– Memory Stick (MS),Memory Stick Pro, Memory Stick Micro (M2)
– xD-Picture Card (xD)
– Secure Digital (SD), MultiMediaCard (MMC)
– CompactFlash, Type I/II (CF, Type I and II)
– Memory Stick PRO (MS PRO)
TV tuner (optional)•Avermedia H753-A TV Tuner Card PCIe Hybrid ATSC card
•Avermedia H753-D TV Tuner Card PCIe Hybrid DVB-T card
•Avermedia H753-C TV Tuner Card PCIe Hybrid DMB-TH card
Power supply
•300 W power supply unit (non-PFC, non-power factor correction),
100-127V/220-240V (4SATA1PATA) co-module
•300 W power supply unit (PFC), 100-127v/220v-240V
(4SATA1PATA) co-module
Antivirus softwareNorton Internet Security
System BIOS
Power management • ACPI 2.0 or 1.0b (Advanced Configuration Power Interface) standard
• AMI Kernel with Acer skin
• Supports ACPI revision 2.0 standard
• Supports Plug and Play, STR(S3)/STD(S4), hardware monitor, Multi Boot,
and DMI protocols
• S0, S1, S2 and S5 sleep states support
• On-board device power management support
• On-board device configuration support
Audio
ItemDescription
Audio codec• Realtek ALC662 5.1 Channel High Definition Audio Codec
Audio jacks• Front panel: Headphone and microphone jacks
• Rear panel: Microphone, line-out, and line-in jacks
I/O Ports and LED Indicators
ComponentDescription
I/O ports• Front panel
– Four USB ports
– One headphone jack
– One microphone jack
– 16-in-1 card reader
• Rear panel
– One PS/2 keyboard
– One PS/2 mouse port
– External display (VGA) port
– One HDMI port
– Eight USB ports
– One Ethernet jack (RJ45)
– Microphone, line-out, and line-in jacks
LED indicators • Hard drive activity
• Power status
2Chapter 1
Physical Specifications
AspectDescription
Chassis dimension (W × D × H)180 mm (W) x 401.8 mm (D) x 379 mm (H)
System weight8.168 kg.
Mainboard form factorMicroATX (µATX)
Mainboard dimensions (W × H)244 mm x 244 mm
Environmental Requirements
AspectDescription
Operating temperature5 to 35 °C (41 to 95 °F)
Operating humidity15% to 80% RH non-condensing
Power Management Function(ACPI support function)
Device Standby Mode
•Independent power management timer for hard disk drive devices (0-15 minutes,time step=1minute).
•Hard Disk drive goes into Standby mode(for ATA standard interface).
•Disable V-sync to control the VESA DPMS monitor.
•Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows.
•Resume recovery time 3-5sec
Global Standby Mode
•Global power management timer (2-120minutes,time step=10minute).
•Hard disk drive goes into Standby mode(for ATA standard interface).
•Disable H-sync and V-sync signals to control the VESA DPMS monitor.
• Resume method: Resume to original state by pushing external switch Button,modem ring in,keyboard
an mouse for APM mode.
•Resume recovery time :7-10sec
Suspend Mode
•Independent power management timer(2-120minutes,time step=10minute)or pushing extern switch
button.
•CPU goes into SMM
•CPU asserts STPCLK# and goes into the Stop Grant State.
• LED on panel turns amber colour.
•Hard disk drive goes into SLEEP mode (for ATA standard interface).
•Disable H-sync and V-sync signals to control the VESA DPMS monitor.
•Ultra I/O and VGA chip go into power saving mode.
•Resume method: Resume to original state by pushing external switch Button,modem ring in,keyboard
an mouse for APM mode
•Return to original state by pushing external switch button,modem ring in and USB keyboard for ACPI
mode.
Chapter 13
System Tour
The pictures and tables in this section illustrate the physical outlook of the computer.
Front View
No.Component
1Power button
2Headphone/Speaker-out/line-out jack
3Microphone-in jack
4USB 2.0 ports
5Master optical drive bay door
6Slave bay door (optical drive bay, removable HDD bay)
7XD slot
8Memory Stick / Micro Secure Digital
9CF I/II (CompactFlash Type I/II) slot
10Memory Stick / Memory Stick Pro.
11Secure Digital / Multi media card
12Master optical drive button
13Cosmetic LED
14Slave optical drive button
4Chapter 1
Rear View
No.Component
1Power connector
2PS2 keyboard port
4VGA port
3HDMI port
5USB 2.0 ports
6Microphone
7Line-out jack
8Expansion slot (graphics card and TV tuner card and Mode card)
9Line-in jack
10USB 2.0 ports
11RJ45 LAN connector
12PS2 mouse port
13System fan
Chapter 15
6Chapter 1
Chapter 2
System Utilities
CMOS Setup Utility
CMOS setup is a hardware configuration program built into the system ROM, called the complementary metaloxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and
optimized, there is no need to run this utility. You will need to run this utility under the following conditions.
•When changing the system configuration settings
•When redefining the communication ports to prevent any conflicts
•When modifying the power management configuration
•When changing the password or making other changes to the security setup
•When a configuration error is detected by the system and you are prompted ("Run Setup"
message) to make changes to the CMOS setup
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system
cannot retain configuration values in CMOS. Ask a qualified technician for assistance.
CMOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This
memory area is not part of the system RAM which allows configuration data to be retained when power is
turned off.
Before you run the CMOS Setup Utility, make sure that you have saved all open files. The system reboots
immediately after you close the Setup.
NOTE: CMOS Setup Utility will be simply referred to as “BIOS”, "Setup", or "Setup utility" in this guide.
The screenshots used in this guide display default system values. These values may not be the same
those found in your system.
Chapter 27
Entering CMOS setup
1.Turn on the computer and the monitor.
If the computer is already turned on, close all open applications, then restart the computer.
2.During POST, press Delete.
If you fail to press Delete before POST is completed, you will need to restart the computer.
The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys
to move between selections on the menu bar.
Navigating Through the Setup Utility
Use the following keys to move around the Setup utility.
•Left and Right arrow keys – Move between selections on the menu bar.
•Up and Down arrow keys – Move the cursor to the field you want.
•+ and - keys – Select a value for the currently selected field (only if it is user-configurable). Press
these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up
menu.
NOTE: Grayed-out fields are not user-configurable.
•Enter key – Display a submenu screen.
NOTE: Availability of submenu screen is indicated by a (>).
•Esc – If you press this key:
•On one of the primary menu screens, the Exit menu displays.
•On a submenu screen, the previous screen displays.
•When you are making selections from a pop-up menu, closes the pop-up without making a
selection.
•F1 – Display the General Help panel.
•F7 – Press to load user default values.
•F8 – Press to save user default values.
•F9 – Press to load optimized default system values.
•F10 – Save changes made the Setup and close the utility.
8Chapter 2
Setup Utility Menus
The Setup Main menu includes the following main setup categories.
•Main
•Advanced
•Power
•Security
•Boot Options
•Exit
In the descriptive table following each of the menu screenshots, settings in boldface are the default and
suggested settings.
Chapter 29
Main
The Main menu displays basic information about the system.
ParameterDescription
System BIOS
VersionVersion number of the BIOS setup utility.
Build DateDate when the BIOS setup utility was built.
Processor Type of CPU installed on the system.
Core FrequencyCore speed of the CPU installed on the system.
CountPhysical CPU count
Memory
SizeTotal size of system memory installed on the system.
Product NameProduct name of the system.
System Serial NumberSerial number of the system.
Asset Tag NumberAsset tag number of this system.
System DateSet the date following the weekday-month-day-year format.
System Time (hh:mm:ss)Set the system time following the hour-minute-second format.
10Chapter 2
Advanced
ParameterDescription
MiscellaneousPress Enter to access the Miscellaneous submenu
Advanced Chipset ConfigurationPress Enter to access the Advanced Chipset Configuration submenu
Integrated PeripheralsPress Enter to access the Integrated Peripherals submenu
PC Health StatusPress Enter to access the PC Health Status submenu
Chapter 211
Miscellaneous
ParameterDescriptionOption
AHCI Port0/1/2/3/4/5Displays the status of auto detection of the AHCI device.
Processor MultiplierThis field is only visible if an engineering processor installed. It is only
accessible when the EIST function is disabled.
Bootup Num-lockSelects power on state for Num Lock.On
Off
USB Beep MessageEnables or disables BIOS to display error beeps or messages during USB
device enumeration.
Enabled
Disabled
12Chapter 2
Advanced Chipset Configuration
ParameterDescriptionOption
Intel EISTWhen enabled, this feature allows the OS to reduce power consumption.
When disabled, the system operates at maximum CPU speed.
Intel Turbo BoostEnables or disables Intel Turbo Boost Technology.Enabled
Intel AES-NIEnables or disables Advanced Encryption Standard New Instructions
Intel XD BitWhen enabled, the processor disables code execution when a worm attempts to
Intel VTEnables or disables the Virtualization Technology (VT) availability. If enabled, a
Video Memory SizeSelect the amout of system memory used by the Intel graphics device.32MB
DVMT ModeSelect a video memory mode.DVMT
DVMT/Fixed Memory
Size
(AES-NI).
insert a code in the buffer preventing damage and worm propagation.
When disabled, the processor forces the Execute Disable (XD) Bit feature flag to
always return to 0.
virtual machine manager (VMM) can utilize the additional hardware virtualization
capabilities provided by this technology.
Note: A full reset is required to change the setting.
Select a video memory size.256MB
Enabled
Disabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
64 MB
128 MB
Disabled
Fixed
128 MB
Maximum
Chapter 213
Integrated Peripherals
ParameterDescriptionOption
Onboard SATA ControllerEnables or disables the onboard SATA controller.Enabled
Disabled
Onboard SATA ModeSelect an operating mode for the onboard SATA. AHCI
Native IDE
Legacy USB ControllerEnables or disables support for legacy USB devicesEnabled
Disabled
Legacy USB SupportEnables or disables support for legacy USB devices. Enabled
Disabled
USB Storage EmulationSelect emulation type for a USB mass storage device. Auto
Floppy
Hard Disk
Onboard Audio ControllerEnables or disables the onboard audio controller. Enabled
Disabled
Onboard LAN ControllerEnables or disables the onboard LAN controller.Enabled
Disabled
Onboard LAN Option ROMEnables or disables the load of embedded option ROM for onboard
network controller.
Enabled
Disabled
14Chapter 2
PC Health Status
ParameterDescriptionOption
CPU Temperature (PECI
Mode)
System TemperatureSet the shutdown temperature of the system. 0°C
CPU Fan Speed
System Fan Speed
CPU Core
+1.05V
+3.30V
+5.00V
+12.0V
5VSB
VBAT
Smart FanEnables or disables the smart system fan control function. Enabled
Set the shutdown temperature of the CPU.0°C
Disabled
Disabled
These items let you monitor the parameters for critical voltages and fan
speeds.
Disabled
Chapter 215
Power
ParameterDescriptionOption
ACPI Suspend ModeSelect an ACPI state. S3 (STR)
S1 (POS)
Deep Power Off ModeEnables or disables the deep power off mode. Enabled
Disabled
Power On by RTC AlarmEnables or disables real time clock (RTC) to generate a wake event.Enabled
Disabled
Power On by PCIE DevicesEnables or disables to wake up the system from a power saving mode
through an event on a PCI Express device.
Power On by Onboard LANEnables or disables an onboard LAN controller to generate a wake
event.
Wake Up by PS/2 KB/Mouse Enables or disables to wake up the system from a power saving mode
using a PS2 keyboard or mouse.
Wake Up by USB KB/Mouse Enables or disables to wake up the system from a power saving mode
using a USB keyboard or mouse.
Restore On AC Power LossEnables or disables the system to reboot after a power failure or
interrupt occurs.
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Power Off
Power On
Last State
16Chapter 2
Security
ParameterDescription
Supervisor Password Indicates the status of the supervisor password.
User Password Indicates the status of the user password.
Change Supervisor
Password
Change User PasswordPress Enter to change the User password.
Supervisor password prevents unauthorized access to the BIOS Setup Utility.
Press Enter to change the Supervisor password.
Setting a system password
1.Use the up/down arrow keys to select a password parameter (Change Supervisor Password or Change
User Password) menu then press Enter.
A password box will appear.
2.Type a password then press Enter.
The password may consist up to six alphanumeric characters (A-Z, a-z, 0-9)
3.Retype the password to verify the first entry then press Enter again.
4.Press F10.
5.Select Yes to save the new password and close the Setup Utility.
Changing the system password
1.Use the up/down arrow keys to select password parameter (Change Supervisor Password or Change
User Password) menu then press Enter.
2.Type the original password then press Enter.
3.Type a new password then press Enter.
4.Retype the password to verify the first entry then press Enter again.
5.Press F10.
6.Select Yes to save the new password and close the Setup Utility.
Removing a system password
Chapter 217
1.Use the up/down arrow keys to select password parameter (Change Supervisor Password or Change
User Password) menu then press Enter.
2.Enter the current password then press Enter.
3.Press Enter twice without entering anything in the password fields.
Boot Options
ParameterDescriptionOption
1st/2nd/3rd/4th/5th Boot
Device
EFI Device PriorityPress Enter to access the EFI Device Priority submenu and specify the boot device priority
Hard Disk Drive PriorityPress Enter to access the Hard Disk Drive Priority submenu and specify the boot device
Optical Disk Drive PriorityPress Enter to access the Optical Disk Drive Priority submenu and specify the boot device
Removable Device PriorityPress Enter to access the Removable Device Priority submenu and specify the boot device
Network Device PriorityPress Enter to access the Network Device Priority submenu and specify the boot sequence
Quiet BootWhen enabled, the BIOS splash screen displays during startup.
Halt OnDetermines whether the system will stop for an error during the POST.All, but
Specifies the boot order from the available devices.Hard Disk
CD/DVD
Removable
Device
LAN
sequence from available EFI devices.
priority sequence from available hard drives.
priority sequence from available CD/DVD drives.
priority sequence from available removable drives.
from available network devices.
Enabled
When disabled, the diagnostic screen displays during startup.
Disabled
keyboard
No Errors
All Errors
18Chapter 2
Exit
ParameterDescription
Save & Exit SetupWhen you have completed the system configuration changes, select this option to leave the
Discard Changes and Exit
Setup
Save ChangesSelect this option and press Enter to save all the changes and return to the BIOS Setup Utility.
Discard ChangeSelect this option and press Enter to discard all the changes and return to the BIOS Setup
Load Default SettingsTo set this feature, select Load Default Settings from the Exit menu and press Enter. Then,
Save as User Default
Settings
Load User Default SettingsSelect this option and press Enter to restore user defaults.
BIOS Setup Utility and reboot the computer, so the new system configuration parameters can
take effect. Select Save & Exit Setup from the Exit menu and press Enter.
Select this option to quit the BIOS Setup Utility without making any permanent changes to the
system configuration, and reboot the computer. Select Discard Changes and Exit Setup from
the Exit menu and press Enter.
Utility.
select OK to allow the BIOS to automatically load optimal defaults to the BIOS settings. The
Optimal settings are designed for maximum system performance, but may not work best for all
computer applications.
Select this option and press Enter to save changes that you have made as user defaults.
Chapter 219
20Chapter 2
Chapter 3
System Disassembly
This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance
and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
•Wrist grounding strap and conductive mat for preventing electrostatic discharge
•Flat-blade screwdriver
•Philips screwdriver
•Hex screwdriver
•Plastic flat-blade screwdriver
•Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Pre-disassembly Procedure
Before proceeding with the disassembly procedure, perform the steps listed below:
1.Turn off the system and all the peripherals connected to it.
2.Unplug the power cord from the power outlets.
3.Unplug the power cord from the system.
4.Unplug all peripheral cables from the system.
5.Place the system unit on a flat, stable surface.
Chapter 321
Removing the Side Panel
1.Remove the two screws located on the rear edge of the side panel.
2.Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on
the chassis, then lift the side panel away from the server and put it aside for reinstallation later.
22Chapter 3
Removing the Heatsink Fan Assembly
WARNING:The heatsink becomes very hot when the system is on. NEVER touch the heatsink with any metal
or with your hands.
1.Use a screwdriver to loosen the four screws on the heatsink.
Note: Plastic parts containing bromide have been highlighted with the yellow circle as the
above image shows. Please remove these parts and follow local regulations for disposal.
2.Disconnect the heatsink fan cable from the mainboard.
3.Remove the heatsink fan assembly from the chassis then lay it down in an upright position—with the
thermal patch facing upward. Do not let the thermal patch on the heatsink fan assembly touch the work
surface.
4.Use an alcohol pad to wipe off the thermal grease from both the heatsink and the processor.
Chapter 323
Removing the Processor
IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all
important data.
WARNING:The processor becomes very hot when the system is on. Allow it to cool off first before handling.
1.Release the load lever.
2.Pull the load lever to the fully open, upright position and lift the load plate.
24Chapter 3
3.Pull out the processor from the socket.
IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the
processor is properly oriented over the socket.
Chapter 325
Removing the VGA Card
1.Release the PCI latch by pulling the tab in the direction shown.
2.Remove the three screws that secure the cards to the chassis.
26Chapter 3
3.Use a finger to press the release clip and gently pull up the card to remove it from the mainboard.
Removing the Mode Card
1.Gently pull up the Mode card to remove it from the mainboard.
Chapter 327
Removing the TV Card
1.Gently pull up the TV card to remove it from the mainboard.
Removing the Memory Modules
1.Release the DIMM module by pressing the holding clips (1) on both sides of the DIMM slot. Gently lift the
DIMM module (2) to remove it from the slot.
2.Repeat step 1 until you have removed all DIMM modules from their slots.
28Chapter 3
Removing the Hard Disk Drive
1.Disconnect the data and power cables from the rear of the hard drive.
2.Open the cable retention clip.
Chapter 329
3.Disconnect the data cables from the mainboard.
4.Remove the HDD bracket
a.Remove the screw that secures the HDD bracket to the chassis.
30Chapter 3
b. Lift the bracket up and turn it over.
5.Remove the HDD modules.
a. Remove the eight screws that secure the HDD module to the HDD bracket.
Chapter 331
b. Slide the HDD out of the bracket.
Removing the USB Board
1.Disconnect the USB cable from its mainboard connector.
32Chapter 3
2.Remove the screw that secures the USB board bracket to the chassis.
3.Pull up the USB board and remove from the chassis.
Chapter 333
4.Remove the two screws securing the USB board to the bracket.
5.Remove the USB board from its bracket.
34Chapter 3
Removing the Front Bezel
1.Disconnect the LED cable.
Chapter 335
2.Release the front bezel retention tabs from the chassis interior.
3.Pull the bezel away from the chassis.
36Chapter 3
Removing the Optical Drive
1.Disconnect the data and power cables from the rear of the optical drive.
2.Disconnect the other end of the data cable from the mainboard.
Chapter 337
3.Remove the two screws securing the optical drive.
4.Pull out the optical drive from the drive bay.
38Chapter 3
Removing the Removable HDD
1.Gently slide the HDD carrier latch to the right to open the carrier door.
2.Slide the removable HDD carrier out of the HDD bracket.
Chapter 339
3.Remove the HDD module.
a.Pry open one side of the removable HDD carrier until the hooks are away from the screw bores.
Remove HDD module.
4.Remove the removable HDD bracket.
a.Disconnect the data cable from the mainboard.
40Chapter 3
b. Disconnect the power cable.
c.Remove the two screws secruing the removable HDD bracket to the chassis.
Chapter 341
d. Slide the removable HDD bracket out of the chassis. .
e.Remove the screw securing the cable to the HDD bracket.
42Chapter 3
f.Remove the cable from the bracket.
Removing the Card Reader
1.Disconnect the card reader cable from its mainboard connector.
Chapter 343
2.Remove the two screws securing the card reader bracket to the chassis.
3.Pull the card reader bracket out of chassis.
4.Removing the card reader board.
44Chapter 3
a.Remove the two screws (1) securing the card reader to the bracket. Remove the top part of the
bracket (2).
b. Remove the two screws securing the card reader board to the lower part of the bracket.
Chapter 345
c.Disconnect the cable from the card reader board and remove the card reader board from the bracket.
Removing the Power Supply
1.Cut the cable retention strip.
NOTE: Make sure you have spare cable retention clips handy, so that you can bundle the cables after
replacing the power supply.
46Chapter 3
2.Disconnect the 24-pin and 4-pin power supply cables from the mainboard.
3.Remove the four screw that secures the power supply to the chassis.
Chapter 347
4.Lift the power supply module out of the chassis.
Removing the Mainboard
1.Disconnect the remaining cables from the mainboard.
48Chapter 3
2.Remove the eight screws securing the mainboard to the chassis.
3.Lift the mainboard from the chassis.
Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image
shows. Please detach the circuit boards and follow local regulations for disposal.
Chapter 349
4.Press the I/O shield to remove it.
5.Remove the RTC battery.
Note: RTC battery has been highlighted with the yellow circle as above image shows.
Please remove the RTC battery and follow local regulations for disposal.
50Chapter 3
Chapter 4
System Troubleshooting
This chapter provides instructions on how to troubleshoot system hardware problems.
Hardware Diagnostic Procedure
IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer
products, prototype cards, or modified options can give false errors and invalid system
responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the
same operation.
3.Refer to “Power System check” and “Beep Codes” to determine which corrective action to perform.
Chapter 451
System Check Procedures
Power System Check
If the system will power on, skip this section. Refer to System External Inspection.
If the system will not power on, do the following:
•Check if the power cable is properly connected to the system and AC source.
•Check if the voltage selector switchis set to the correct voltage setting.
System External Inspection
1.Inspect the LED indicators on the front panel, which can indicate the malfunction.
2.Make sure that air flow is not blocked.
3.Make sure nothing in the system is making contact that could short out power.
4.If the problem is not evident, continue with System Internal Inspection.
System Internal Inspection
1.Turn off the system and all the peripherals connected to it.
2.Unplug the power cord from the power outlets.
3.Unplug the power cord from the system.
4.Unplug all peripheral cables from the system.
5.Place the system unit on a flat, stable surface.
6.Remove the system covers.For instructions on removing system covers, refer to “System Disassembly”.
7.Verify that components are properly seated.
8.Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate
connectors.
9.Verify that all components are Acer-qualified and supported.
10. Replace the system covers.
11. Power on the system.
12. If the problem with the system is not evident, you can try viewing the POST messages and BIOS event
logs during the system startup.
52Chapter 4
Beep Codes
Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used
when an error occurs before the system video has been initialized. Beep codes will be generated by the
system board speaker, commonly referred to as the PC speaker.
AMIBIOS displays the checkpoints in the bottom right corner of the screen during POST. This display method
is limited, since it only displays checkpoints that occur after the video card has been activated.
Not all computers using AMIBIOS enable this feature. In most cases, a checkpoint card is the best tool for
viewing AMIBIOS checkpoints.
Beep SymptomCause and Description
One short beepSystem is ready.
System is OK.
Continuous one long beepMemory not installed or memory error.
One long beep and two short beeps then
repeat.
One long beep then one short beepBIOS damaged.
Two short beepsCMOS damaged.
VGA not installed or VGA error.
Graphics card error/not installed, graphics card memory
error or graphics card BIOS checksum error.
BIOS is damaged, BIOS POST jumps to Boot Block to
execute the default procedures.
CMOS checksum error or CMOS battery loss occurs.
Chapter 453
Checkpoints
A checkpoint is either a byte or word value output to I/O port 80h.The BIOS outputs checkpoints throughout
bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoint
sare very useful in aiding software developers or technicians in debugging problems that occur during the preboot process.
Viewing BIOS checkpoints
Viewing all checkpoints generated by the BIOS requires acheckpoint card, also referred to as a POST card or
POST diagnostic card. These are ISA or PCI add-in cards that show the value of I/O port 80h on a LED
display. Checkpoints may appear on the bottom right corner of the screen during POST. This display method
islimited, since it only displays checkpoints thatoccur after the video card has been activated.
Bootblock Initialization Code Checkpoints
The Bootblock initialization code sets up the chipset,memory, and other components before system memory is
available. The following table describes the type of checkpoints that may occur during the bootblock
initialization portion of the BIOS.
NOTE: Please note that checkpoints may differ between different platforms based on system
configuration.Checkpoints may change due to vendor requirements,system chipset or option ROMs
from add-in PCI devices.
CheckpointDescription
Before D0If boot block debugger is enabled, CPU cache-as-RAM functionality is enabled at this point.
Stack will be enabled from this point.
D0Early Boot Strap Processor (BSP) initialization like microcode update, frequency and other
CPU critical initialization. Early chipset initialization is done.
D1Early super I/O initialization is done including RTC and keyboard controller. Serial port is
enabled at this point if needed for debugging. NMI is disabled. Perform keyboard controller
BAT test. Save power-on CPUID value in scratch CMOS. Go to flat mode with 4GB limit and
GA20 enabled.
D2Verify the boot block checksum. System will hang here if checksum is bad.
D3Disable CACHE before memory detection. Execute full memory sizing module. If memory
sizing module not executed, start memory refresh and do memory sizing in Boot block code.
Do additional chipset initialization. Re-enable CACHE. Verify that flat mode is enabled.
D4Test base 512KB memory. Adjust policies and cache first 8MB. Set stack.
D5Bootblock code is copied from ROM to lower system memory and control is given to it. BIOS
now executes out of RAM. Copies compressed boot block code to memory in right
segments. Copies BIOS from ROM to RAM for faster access. Performs main BIOS
checksum and updates recovery status accordingly.
D6Both key sequence and OEM specific method is checked to determine if BIOSrecovery is
forced. Main BIOS checksum is tested. If BIOS recovery is necessary,control flows to
checkpoint E0. See Bootblock Recovery Code Checkpoints sectionfor more information.
D7Restore CPUID value back into register. The Bootblock-Runtime interface module is moved
to system memory and control is given to it. Determine whether to execute serial flash.
D8The Runtime module is uncompressed into memory. CPUID information is stored in memory.
D9Store the Uncompressed pointer for future use in PMM. Copying Main BIOS into memory.
Leaves all RAM below 1MB Read-Write including E000 and F000 shadow areas but closing
SMRAM.
54Chapter 4
CheckpointDescription
DARestore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel).
See POST Code Checkpoints section of document for more information.
DC System is waking from ACPI S3 state.
E1-E8 ECEE
OEM memory detection/configuration error. This range is reserved for chipset vendors &
system manufacturers. The error associated with this value may be different from one
platform to the next.
Chapter 455
Bootblock Recovery Code Checkpoints
The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur
because the user has forced the update or the BIOS checksum is corrupt. The following table describes the
type of checkpoints that may occur during the Bootblock recovery portion of the BIOS.
NOTE: Checkpoints may differ between different platforms based on system configuration. Checkpoints
maychange due to vendor requirements, system chipset or option ROMs from add-in PCI devices.
CheckpointDescription
E0Initialize the floppy controller in the super I/O. Some interrupt vectors are initialized. DMA
controller is initialized. 8259 interrupt controller is initialized. L1 cache is enabled.
E9Set up floppy controller and data. Attempt to read from floppy.
EAEnable ATAPI hardware. Attempt to read from ARMD and ATAPI CDROM.
EBDisable ATAPI hardware. Jump back to checkpoint E9.
EFRead error occurred on media. Jump back to checkpoint EB.
F0Search for pre-defined recovery file name in root directory.
F1Recovery file not found.
F2Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file.
F3Start reading the recovery file cluster by cluster.
F5Disable L1 cache.
FACheck the validity of the recovery file configuration to the current configuration of the flash
part.
FBMake flash write enabled through chipset and OEM specific method. Detect proper flash
part. Verify that the found flash part size equals the recovery file size.
F4The recovery file size does not equal the found flash part size.
FCErase the flash part
FDProgram the flash part.
FFThe flash has been updated successfully. Make flash write disabled. Disable ATAPI
hardware. Restore CPUID value back into register. Give control to F000 ROM at
F000:FFF0h.
56Chapter 4
BIOS Recovery
1.This function only effects when the BIOS BootBlock section is healthy.
2.Allow to execute recovery function media: FDD / USB storage / ODD.
3.The recovery media to support Boot function is unnecessary.
4.Recovery step as follow:
4-1. Copy the latest BIOS ROM file to the root directory of recovery media.
4-2. Rename the BIOS ROM file to be "AMIBOOT.ROM".
4-3. Insert the recovery device to system and then power on the system.
4-4. Don't do anything during the recovery function to be progress but just only observe the recovery
media has been loading or not.
4-5. If the recovery function run normally, the recovery function will execute 1~3 minutes.
4-6. The system will auto reboot after the recovery function finished and please enter the setup menu to
load default after system reboot.
Chapter 457
58Chapter 4
System Architecture
This chapter shows the block diagram and board layout of the computer.
Block Diagram
Chapter 5
Chapter 559
Mainboard Layout
This section shows the major mainboard components.
NoLabelDescriptionNoLabelDescription
1PCIE116X1PCIEx 16 socket11SATA0~1SATA0 and 1 cable
connectors
2PCIE1~3PCIEx1 sockets12PWR124-pin ATX power
connector
3AUDIO_FFront audio header13DIMM1~4Memory slots DIMM1 to 4
4SPDIF1SPDIF audio header14CPUFAN1CPU fan connector
5~8USBF1~4Front panel USB
headers
9SATA2~5SATA2 to 5 cable
connectors
10LEDH1LED indicator header
60Chapter 5
15U2CPU Socket
16PWR24-pin +12V power
connector
Jumper Setting
This section explains how to set the jumper for correct configuration of the main board.
Jumpers with more than one pin are numbered. When setting a jumper, ensure that the jumper caps are
placed on the correct pins.
Refer to the following for information on connecting the main board’s optional devices:
SATA0~5: Serial ATA connectors
These connectors are used to support the new Serial ATA devices for the highest datatransfer rates
(3.0 Gb/s), simpler disk drive cabling and easier PC assembly. It elimi-nates limitations of the current Parallel
ATA interface. But maintains register com-patibility and software compatibility with Parallel ATA.
PinSignal NamePinSignal Name
1Ground2TX+
3TX-4Ground
5RX-6RX+
7Ground
AUDIOF_F: Front Panel Audio header
This header allows the user to install auxiliary front-oriented microphone and line-out ports for easier access.
PinSignal NamePinSignal Name
1PORT 1L2AUD_GND
3PORT 1R4PRESENCE#
5PORT 2R6SENSE1_RETURN
7SENSE_SEND8KEY
9PORT 2L10SENSE2_RETURN
Chapter 565
USBF1~4: Front Panel USB headers
The motherboard supports eight USB ports on the rear panel and four USB ports on the front. The USB header
pins description is as follows:
PinSignal NameFunction
1USBPWRFront Panel USB Power
2USBPWRFront Panel USB Power
3USB_FP_P0-USB Port 0 Negative Signal
4USB_FP_P1-USB Port 1 Negative Signal
5USB_FP_P0+USB Port 0 Positive Signal
6USB_FP_P1+USB Port 1 Positive Signal
7GNDGround
8GNDGround
9KeyNo pin
10USB_FP_OC0Overcurrent signal
66Chapter 5
Connecting Case Components
After you have installed the motherboard into a case, you can begin connecting themotherboard components.
Refer to the following:
1.Connect the CPU cooling fan cable to CPUFAN1.
2.Connect the standard power supply connector to PWR2.
3.Connect the case switches and indicator LEDs to the LEDH1.
4.Connect the auxiliary case power supply connector to PWR1.
CPUFAN1: CPU Cooling Fan Power Connector
PinSignal NameFunction
1GNDSystem ground
2+12VPower +12V
3SenseSensor
4PWMPWM
Chapter 567
PWR2: ATX 24-pin Power Connector
LEDH1
PinSignal NamePinSignal Name
1+3.3V13+3.3V
2+3.3V14-12V
3Ground15Ground
4+5V16PS_ON
5Ground17Ground
6+5V18Ground
7Ground19Ground
8PWRGD20-5V
9+5VSB21+5V
10+12V22+5V
11+12V23+5V
12+3.3V24Ground
PWR1: ATX 12V Power Connector
PinSignal Name
1Ground
2Ground
3+12V
4+12V
Front Panel Header
The front panel header (LEDH1) provides a standard set of switch and LED headers commonly found on ATX
or micro-ATX cases. Refer to the table below for information:
PinSignal NameFunctionPinSignal NameFunction
1VCCReset Switch (+)2GLED0*MSG LED (+)
3HDD_LEDNHard disk LED (-)4GLED1*MSG LED (-)
5GNDReset Switch (-)6PWRSWPower Switch (+)
7HWRST_LReset Switch (+)8GNDPower Switch (-)
9F_PANEL_DETReserved10KEYNo pin
11NCReserved12VCCReset Switch (+)
13NCReserved14F_LAN_LEDReset Switch (+)
68Chapter 5
Chapter 6
FRU (Field Replaceable Unit) List
This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the Aspire M3920 desktop
computer. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise
Authorization).
NOTES:
•When ordering FRU parts, check the most up-to-date information available on your regional web
or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed
Service Guide. For Acer authorized service providers, your Acer office may have a different part
number code from those given in the FRU list of this printed Service Guide. You MUST use the
local FRU list provided by your regional Acer office to order FRU parts for service.
•To scrap or to return the defective parts, follow the local government ordinance or regulations on
how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
•This document will be updated as more information about the FRU list becomes available.
chapter 669
Aspire M3920 Exploded Diagram
NOTE: This section will be updated when more information becomes available.
No.Item QtyNo.Item Qty
1Chassis assembly15HDD Bracket1
2Top cover16Side cover1
3Removable HDD Bracket17Power supply1
4Front cover
70Chapter 6
Aspire M3920 FRU List
CategoryPart NameDescriptionAcer Part No.
ACCESSORYREMOTE CONTROL PHILIPS
RC2604307/01BG PAIR WITH
RV.11000.007 EMEA FOR WINDOWS7
REMOTE CONTROL PHILIPS
RC2604302/01B MSFT CODE PAIR WITH
OVU430008 US FOR WINDOWS7
RECEIVER PHILIPS OVU710018 WIN7
PHILIPS CODE FOR EMEA, H57 FIXED
FW, PAIR WITH RT.11300.021
RECEIVER PHILIPS OVU430008 WITH
IR BLASTER FOR WINDOWS7
BOARDF-IO BOARDF-IO BOARD M355.SDZ01.001
F-IO BOARDF-IO BOARD M355.SDZ01.002
F-IO BOARDF-IO BOARD M1, M3
VGA CARD 288-1E153-000AC HD5450
512MB SDDR 3 (64BITS) SAMSUNG DVI
HDMI VGA W/ATX BKT ROHS 4 LAYER
COST DOWN
VGA CARD 288-1E153-200AC AMD
HD5450 512MB 64BITS SDDR3
DVI+HDMI+VGA ATX 4 LAYER COST
DOWN (NEW HYNIX -1.2)
VGA CARD HD5570 1GB DDR 3
(128BITS) SAMSUNG DVI HDMI VGA W/
ATX BA