Acer ASPIRE 9100 Service Manual

Table of Contents

Chapter 1 System Introduction 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Closed front viewLeft Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Left view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Lock keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Windows keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

The Euro symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Chapter 2 System Utilities 30

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Remove BIOS and HDD Password Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Chapter 3 Machine Disassembly and Replacement 40

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Removing the Hard Disc Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Disassembling the Hard Disc Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Removing the Optical Disc Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Disassembling the Optical Disc Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . .45

Removing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Removing the Fan, the CPU Thermal Module and the CPU . . . . . . . . . . . . . . .47

Removing the Wireless LAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

1

Table of Contents

Removing the Upper Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the Touchpad Bracket, the Touchpad Board and the Touchpad . . . .53

Removing the Speaker Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing the SW DJ Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing the Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Removing the VGA Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Removing the Control Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Chapter 4 Troubleshooting 60

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

External CD-ROM/DVD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Display Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Sound Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Insyde MobilePro BIOS POST Beep Code and POST Messages . . . . . . . . . . . . . . .66

Insyde MobilePro BIOS POST Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Chapter 5 Jumper and Connector Locations 82

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Chapter 6 FRU (Field Replaceable Unit) List 84

Aspire 9100 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Appendix A Model Definition and Configuration 95

Aspire 9100 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Appendix B Test Compatible Components 96

Microsoft®Windows® XP Environment Test 97

Appendix C Online Support Information 100

2

Aspire 9100 Series

Service Guide

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on Aspire 9100 service guide.

Date Chapter Updates

4

Copyright

Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

5

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current
topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific
actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software
problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of
procedures.

6

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

7

System Introduction

Features

This computer was designed with the user in mind. Here are just a few of its many features:

Microprocessor

T Intel

Memory

T 256 MB of DDR 333 SDRAM standard, upgradeable to 2 GB with dual so DIMM modules

T 512 KB flash ROM BIOS

Data storage

T One 60 GB and above E-IDE hard disk (2.5”, 9.5mm, UltraDMA-100)

T One internal optical drive

T 3-in-1 MS/SM/SD card reader

Display and video

T Thin-Film Transistor (TFT) displaying at

-- 15.4” WXGA (1280 X 800)

T Acer CrystalBrite

T ATI M O B I L ITY

T Simultaneous LCD and CRT display support

T Dual independent display

®

Pentium® M 730 processor at 1.6GHz or higher

TM

RADEON® X600 with 128 MB of video memory

Chapter 1

Connectivity

T Integrated gigabit Fast Ethernet connection (for selected models)

T Built-in 56Kbps fax/data modem

T Three Universal Serial Bus (USB) 2.0 ports

T InviLinkTM 802.11b/g dual-band Wireless LAN

Audio

T 16-bit AC’97 stereo audio

T Dual speakers

T Separate audio ports for headphone-out, line-in/microphone-in devices

Keyboard and pointing device

T 86/87/88-key Windows keyboard

T Ergonomically-centered touchpad pointing device

I/O Ports

T One Type II PC Card slot

T One RJ-11 phone jack (V.92, 56Kbps modem)

T One RJ-45 network jack

Chapter 1 1

T One DC-in jack (AC adaptor)

T One external monitor port

T One speaker/headphone-out jack

T One audio line-in/microphone-in jack

T One infrared (CIR) port

T One IEEE 1394 port

T One S-video/TV-out port

T One Audio/Video-in port

T One PAL/NTSC TV-in port

T Three USB 2.0 ports

T One Consumer infrared (CIR) port

T 3-in-1 MS/SM/SD card reader

2 Aspire 9100

System Block Diagram

IDSEL:AD19

(PIRQH#,PIRQG#,GNT#4,REQ#4)

IDSEL:AD20

(PIRQA,B#,GNT#2,REQ#2),SIRQ

PCI BUS

+3VALW 33MHz

IDSEL:AD18

(PIRQG#,PIRQH#,GNT#1,REQ#1)

page 26

+1.5VS

100MHz

G781-1

C C

Frame Buffer

64/128

page 22,23

Thermal(VGA)

+3VS

DMI

CRT CONN

LVDS CONN

page 25

page 24

CRT Signal

Internal LVDS

+2.5VS

+1.2VS

page 18,19,20,21

+3VS

+1.5VS

+1.8VS

+VGA_CORE

ATI M24P

PCI-E 16X

+1.5VS

+2.5V

+VCCP

+3VS

+2.5VS

1257BGA

page 9,10,11,12,13

Alviso

page 25

INTEL

page 33

X BUS

page 34

+VCC_5IN1 +S1_VCC

Reader

page 33

+S1_VPP

Slot

page 36

KB910

B B

CONN

1394

Card

PCMCIA

RJ45

+3VS

+5VS

page 43

+3VALW

33MHz

Minipci CONN X2

WIRELESS

TV Turner

page 37,38

1394 Controller

+3VS

VT6301S

page 34

+S1_VCC

+3VS

CardBus Controller

ENE CB712

page 32

RTL8110SBL

/8100CL

+3VALW

page 35

Port DEBUG

+2.5VS

+1.5V

+1.5VS

609 BGA

page 27,28,29,30

LPC BUS

(PIRQE#,GNT#0,REQ#0)

(PIRQF#,GNT#3,REQ#3)

+3V

ICH6-M

IDSEL:AD16

IDSEL:AD17

+3VS

INTEL

A A

+1.8VS/

+VGA_CORE

CHARGER

CPU_CORE

page 55

5

page 49

3V/5V/12V

page 51

DC/DC Interface

4

page 47

+1.25VS

page 52

page 43

2.5V/+1.2VS/

SW & LED

page 54

page 48

Power On/Off

+1.5VS/+VCCP

page 53

DC IN

RTC BATT

page 50

SST39VF040

page 42

3

+5VS

page 43

+3VALW

Touch Pad &

LID SW

+5VS

page 41

Int.KBD

page 43

TV OUT

+VCCP 400/533 MHz

H_A#(3..31) H_D#(0..63)

System Bus

D D

+5VS

page 8

G781

page 8

+VCCP (1.05V)

+CPU_CORE

uFCPGA CPU

478pin

page 5,6,7

Model : AS9100

FAN

Thermal(CPU)

+3VS

Pentium-M

Dothan

5

4

3

Memory BUS

(DDRI)

48MHz

2

Title

Size

Date: Sheet

妨茗

, 27, 2004



System Block Diagram

Acer Inc.

1

258

of

+5VAMP +5VAMP

Speaker

page 45

MIC CONN

page 45

AMP & INT.

HeadPhone &

+5VCD

page 31

CD-ROM

IDE

+3VS

+5VAMP

page 44

page 36

RJ11

Parallel ATA

+5VS

page 31

AC97 Codec

ALC250

24.576MHz

ATA100

USB[0,2,4,6]

AC-LINK

+5VALW

USB Ports X4

+3V

+3VS

+5VS

MDC

page 39

Cable

page 40

+1.25VS

+2.5V

page 14,15

2.5V 333 MHz

BANK 0, 1, 2, 3

DDRI-DIMM X2

+3VS

Clock Generator

ICS954226

page 17

2

1

Chapter 1 3

Board Layout

Top Vi e w

PJPD1 DC JACK JP5 TV-OUT CONNECTOR

JP13 DUAL USB CONNECTOR JP6 CRT CORRECTOR

JP1 CPU SOCKET JP11 SINGLE USB CONNECTOR

JP2 FAN CONNECTOR JP3 LCD CONNECTOR

JP31 LED CONNECTOR JP4 INVERTER CONNECTOR

JP29 KEYBOARD CONNECTOR U2 NORTH BRIDGE

JP8 CD-ROM CONNECTOR U5 GRAPHICS CHIP

JP7 HDD CONNECTOR U6 VGA MEMORY CHIP

JP34 TOUCHPAD CONNECTOR U7 VGA MEMORY CHIP

JP30 SW DJ BOARD CONNECTOR U8 VGA MEMORY CHIP

J25 NOT INSTALL U9 VGA MEMORY CHIP

PJP1 BATTERY CONNECTOR JP24 CARD BUS SOCKET

JP27 MINI PCI CONNECTOR J23 MS/SD/MMC CARD READER CONNECTOR

JP36 SPEAKER CONNECTOR JP17 MDC CONNECTOR

JP12 SINGLE USB CONNECTOR JP26 IEEE1394 CONNECTOR

SW1 LID SWITCH J21 ETHERNET CONNECTOR

4 Aspire 9100

Bottom View

JP13 DUAL USB CONNECTOR JP5 TV-OUT CONNECTOR

JP8 CD-ROM CONNECTOR JP6 CRT CONNECTOR

JDIM1 MEMORY CONNECTOR JP11 SINGEL USB CONNECTOR

JDIM2 MEMORY CONNECTOR JP26 IEEE1394 CONNECTOR

BATT1 COIN CELL CONNECTOR JP12 SINGEL USB CONNECTOR

PJP1 BATTERY CONNECTOR U16 SOUTH BRIDGE

Chapter 1 5

Panel

This is a brief introduction to the I/O ports, the features and the indicators.

Front Panel

# Item Description

1 Display screen Also called LCD (Liquid Crystal Display), displays computer

output.

2 Launch keys Buttons for launching frequently used programs.

3 Power button Turns the computer on and off.

4 Keyboard Inputs data into your computer.

5 Palmrest Comfortable support area for your hands when you use the

6 Status indicators LEDs (Light Emitting Diodes) that turn on and off to show

7 Touchpad Touch-sensitive pointing device which functions like a

8 Click buttons (Left and right) The left and right buttons function like the left and right

computer.

the status of the computer and its functions and
components.

computer mouse.

mouse buttons.

6 Aspire 9100

Closed front viewLeft Panel

# Icon Item/ Port Description

1 Speakers Left and right speakers deliver stereo audio

output.

2 Speaker/Line-Out/Headphone jack Connects to audio line-out devices (e.g.,

speakers, headphones).

3 Mic-in jack Accepts inputs from external microphone.

4 CIR Receiver Receives remote control infrared signals.

5 Arcade/Media/Volume buttons For use with Acer Arcade and other media

6 Indicators (power, Hard disc, and

battery)

7 Wireless communication button/

indicator

8 Latch Locks and releases the lid.

playing programs.

Light to indicate the computer’s status

Press to enable/disable Wireless function. Lights
to indicate the status of wireless LAN
communications.

Left view

Chapter 1 7

# Icon Item/ Port Description

1 Security keylock Connects to a Kensington-compatible computer

2 Power jack Connects to an AC adaptor.

3 Two USB 2.0 ports Connect to Universal Serial Bus (USB) 2.0

security lock.

devices (e.g., USB mouse, USB camera).

4 Optical drive Internal optical drive; accepts CDs or DVDs

5 LED indicator Lights up when the optical drive is active.

6 Optical drive eject button Ejects the optical drive tray from the drive.

7 Emergency eject hole Ejects the optical drive tray when the computer is

depending on the optical drive type.

turned off.

Right Panel

# Icon Item/ Port Description

1 3-in-1 card reader Accepts MS, SM and SD card.

Note: Only one card can operate at any given
time.

2 PC card slot Connects to one Type II CardBus PC Card.

3 PC Card slot eject button Ejects the PC Card fom the slot.

4 USB 2.0 port Connects to Universal Serial Bus (USB) 2.0

devices (e.g., USB mouse, USB camera).

8 Aspire 9100

Rear Panel

# Icon Port Description

1 IEEE 1394 port Connects to IEEE 1394 devices.

2 Network jack Connects to an Ethernet 10/100/1000-

based network (for selected models).

3 Modem jack Connects to a phone line.

4 Audio/video in port Supports both audio and video input.

5 Antenna port Connects to a (PAL/NTSC) TV antenna

cable.

6 External display port Connects to a display device (e.g., external

7 S-video out port Connects ta television or display device

8 Ventilation slots Enable the computer to stay cool, even

monitor, LCD projector).

with S-video input.

after prolonged use.

Chapter 1 9

Bottom Panel

# Item Description

1 Battery release latch Unlatches the battery to remove the battery pack.

2 Battery bay Houses the computer’s battery pack.

3 Hard disc bay Houses the computer’s hard disc (secured by a screw).

4 Memory comparment House the computer’s main memory and Mini PCI Card.

5 Cooling fan Helps keep the computer cool.

Note: Do not cover or obstruct the opening of the fan.

10 Aspire 9100

Indicators

The computer has six easy-to-read status icons on the upper-right above the keyboard. In addition, there are
four indicators located on the front panel.

# Icon Function Description

1 Caps Lock Lights when Caps Lock is activated.

2 Num Lock

(Fn-F11)

3 Scroll Lock Lights when the computer enters Standby

4 Power Lights when the computer is on.

5 Battery indicator Lights when the battery is being charged.

Media activity Lights when the hard disc or optical drive is

7 Wireless

communication

Lights when Numeric Lock is activated.

mode and blinks when it enters into or
resumes from hibernation mode.

active.

Lights to indicate the status of wireless
LAN communications.

Chapter 1 11

Using the keyboard

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and
twelve function keys.

Lock keys

The keyboard has three lock keys which you can toggle on and off.

Lock key Description

Caps Lock

@

Num Lock (Fn-F11)

]

Scroll Lock (Fn-F12)

[

When @is on, all alphabetic characters typed are in uppercase.

When ] is on, the embedded keypad is in numeric mode. The keys function
as a calculator (complete with the arithmetic operators ), -, *, and /). Use this mode

when you need to do a lot of numeric data entry. A better solution would be to
connect an external keypad.

When [ is on, the screen moves one line up or down when you press the up

or down arrow keys respectively.

[ does not work with some applications.

Embedded numeric keypad

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps.

12 Aspire 9100

Desired access Num lock on Num lock off

Type numbers Use embedded keypad in the sam way as

the numeric keypad on a standard
keyboard.

Type letters Hope Fn while typing letters on embedded

keypad.

Windows keys

The keyboard has two keys that perform Windows-specific functions.

Type the letters in a normal manner.

Keys Description

Windows logo key

Start button. Combinations with this key perform shortcut functions. Below
are a few examples:

+ <Tab> (Activates the next Taskbar button)

+ <E> (Opens the My Computer window)

+ <F1> (Opens Help and Support)

+ <F> (Opens the Find: All Files dialog box)

+ M (Minimizes all windows)

j+ + M (Undoes the minimize all windows)

+ R (Opens the Run dialog box)

Application key This key has the same effect as clicking the right mouse button; it opens the

application’s context menu.

Chapter 1 13

Hot Keys

"Acer

"Acer

The computer employs hot keys or key combinations to access most of the computer’s controls like screen
contrast and brightness, volume output and the BIOS Utility.

To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot Key Icon Function Description

Fn-

l

Hotkey help Displays a list of the hotkeys and their functions.

Fn-

Fn-

Fn-

Fn-

Fn-

Fn-

Fn-

Fn-

Fn-

m

n

o

p

q

r

s

w

y

Acer eSetting Launches the Acer eSetting in the Acer eManager set

by the Acer Empowering key “ “

Acer
ePowerManagement

Sleep Puts the computer in Sleep mode.

Display toggle Switches display output between the display screen,

Screen blank Turns the display screen backlight off to save power.

Touchpad Toggle Turns the internal touchpad on and off.

Speaker on/off Turns the speakers on and off; mutes the sound.

Volume up Increases the sound volume.

Volume down Decreases the sound volume.

Launches the Acer ePower-Management in the Acer

eManager set by the Acer Empowering key” “.

external monitor (if connected) and both the display
screen and external monitor.

Press any key to return.

Fn-

x

14 Aspire 9100

Brightness up Increases the screen brightness.

Hot Key Icon Function Description

"Acer

"Acer

Fn-

¨

z

Brightness down Decreases the screen brightness.

The Euro symbol

If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a
European layout, you can type the Euro symbol on your keyboard.

1. Open a text editor or word processor.

2. Hold <Alt Gr> and then press the Euro symbol at the upper-center of the keyboard.

NOTE: Sme fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/

typography/faq/faq12.htm for more information.

Launch Keys

Located above the keyboard next to the power button are two buttons. These buttons are called launch keys.

They are designated as the Internet browser, and the Acer Empowering key “ “.

Press the Empowering key “ “ to run the Acer eManager. Please see an Internet browser as default, but it
can be reset by users.

Chapter 1 15

# Icon Function Description

"Acer

1 Web broswer Internet browser apllication (User-

2 eManager eManager launch key (User-programmable)

programmable)

16 Aspire 9100

To u c h p a d

The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor
responds as you move your finger on the surface of the touchpad. The central location on the palmrest
provides optimum comfort and suuport.

Touchpad basics

The following items teach you how to use the touchpad:

* Move your finger across the touchpad (2) to move the cursor.

* Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution
functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchapd is
the same as clicking the left button.

Chapter 1 17

Function Left button Right button Touchpad

Execute Click twice quickly. Tap twice (at the same speed

Select Click once. Tap once.

Drag Click and hold, then use

Access
context menu

finger to drag the cursor on
the touchpad.

Click once.

as double-clicking a mouse
button).

Tap twice (at the same speed
as double-clicking a mouse
button); hold finger to the
touchpad on the second tap
and drag the cursor.

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The

touchpad is sensitive to finger movement, hence, the lighter the touch, the better the response. Taping
harder will not increase the touchpad’s responsiveness.

18 Aspire 9100

Hardware Specifications and Configurations

System Board Major Chip

Item Controller

System core logic

Audio controller RealTek ALC250 AC 97 Codec

Video controller

Keyboard controller KB910

CardBus Controller ENE CB712

IEEE Controller VIA VT6301S

Processor

Item Specification

CPU type

CPU package

CPU core voltage Low speed: 0.8V

CPU I/O voltage 1.2V

Intel® Alviso(north bridge)+Intel® ICH6-M (south bridge)

ATI M24P (ATI MOBILITY

Intel® Pentium® M processor 730/740/750/760/770 at 1.6, 1.73, 1.86, 2.0,

2.13GHz, 533Mhz FSB

µ

478-pin FCPGA

High speed: 1.5V

TM

RADEONTM)

BIOS

Item Specification

BIOS vendor Insyde BIOS

BIOS Version AS9100 V1.00

BIOS ROM type Flash ROM

BIOS ROM size 512K

BIOS package 32 Pin PLCC

Supported protocols ACPI 2.0 (if available, at least 1.0b), SMBIOS 2.3, PCI 2.2, Boot Block,

PXE 2.0, Mobile PC2001, Hard Disk Password, INT 13h Extensions, PCI
Bus Power Management interface Specification, EI Torito-Bootable CD­ROM Format Specification V1.0, Simple Boot Flag 1.0

BIOS password control Set by switch, see SW1 settings

Second Level Cache

Item Specification

Cache controller Built-in CPU

Cache size 1M

1st level cache control Always Enabled

2nd level cache control Always Enabled

Cache scheme control Fixed-in write back

System Memory

Item Specification

Memory controller

Intel® Alviso

Chapter 1 19

System Memory

Item Specification

Onboard memory size 0MB

DIMM socket number 2 Sockets

Supports memory size per socket 256MB

Supports maximum memory size 2048MB

Supports DIMM type DDR-DRAM

Supports DIMM Speed 333 MHz

Supports DIMM voltage 2.5 V/1.25V

Supports DIMM package 200-pin so-DIMM

Memory module combinations You can install memory modules in any combinations as long as they

match the above specifications .

Memory Combinations

Slot 1 Slot 2 Tota l M e mory

0MB 256MB 256MB

0MB 512MB 512MB

0MB 1024MB 1024MB

256MB 0MB 256MB

256MB 256MB 512MB

256MB 512MB 768MB

256MB 1024MB 1280MB

512MB 0MB 512MB

512MB 256MB 768MB

512MB 512MB 1024MB

512MB 1024MB 1536MB

1024MB 0MB 1024MB

1024MB 256MB 1280MB

1024MB 512MB 1536MB

1024MB 1024MB 2048MB

Above table lists some system memory configurations. You may combine DIMMs with various capacities to
form other combinations.

LAN Interface

Item Specification

Chipset Realtek RTL8110SBL

Supports LAN protocol 10/100/1000Mbps

LAN connector type RJ45

LAN connector location Rear side

Modem Interface

Item Specification

Chipset CS1037 Internal Agere Scorpio chipset (Scorpio+CSP1037B)

Fax modem data baud rate (bps) 14.4K

Data modem data baud rate (bps) 56K

Supports modem protocol V.92MDC

20 Aspire 9100

Modem Interface

Item Specification

Modem connector type RJ11

Modem connector location Rear side

Wireless Module 802.11b/g (optional device)

Item Specification

Chipset Intel

Data throughput 11M~54M bps

Protocol 802.11 b+g

Interface Mini-PCI type II

Floppy Disk Drive Interface

Item Specification

Vendor & model name There is no FDD module for this product

Floppy Disk Specifications

Media recognition 2DD (720KB) 2HD (1.2 MB, 3 mode) 2HD (1.44MB)

Sectors/track 9 15 18

Tracks 80 80 80

Data transfer rate
(Kbit/s)

Rotational speed (RPM) 300 360 300

Read/write heads 2

Encoding method MFM

Power Requirement

Input Voltage (V) +5V

1 MB 1.6 MB 2 MB

.

Hard Disk Drive Interface

Item

Vendor & Model
Name

Capacity (MB) 60000 80000 100000

Bytes per sector 512 512 512

Logical heads 16 16 16

Logical sectors 63 63 63

Drive Format

Logical cylinders 16383 16383 16383

Physical read/write
heads

Disks 2/2/4 2/2/4 2

Spindle speed (RPM) 4200RPM 4200RPM 4200RPM

Performance Specifications

Buffer size 8MBytes (8192kbytes) 8MBytes (8192kbytes) 8MBytes

In terf ace ATA- 6 ATA/ATAPI -6 ATA/ ATAPI- 6

HGST MORAGA
IC25N060ATMR04-0
08K0634

Seagate N2 ST960821A

TOSHIBA PLUTO
MK6025GAS

3/3/4 4/3/2 4

HGST MORAGA
IC25N080ATMR04-0 08K635

Seagate N2 ST9808210A

TOSHIBA PLUTO
MK6025GAS

TOSHIBA PLUTO
MK1031GAS

SEAGATE N2 ST9100822A

Chapter 1 21

Hard Disk Drive Interface

Item

Data transfer, rate
(host~buffer, Mbytes/
s)

DC Power Requirements

Voltage tolerance 5 +/- 5% 5 +/- 5% 5 +/- 5%

100 MB/Sec 100 MB/Sec 100 MB/Sec

Combo Drive Interface

Item Specification Remark

Vendor & model name DVD/CDRW TOSHIBA TS-L462A

General Specification

Interface Enhanced IDE (ATAPI)

Disc Diameter 8cm/12cm

Loading Type Drawer Type

Drive Mounting Horizontal/Vertical

Read/Write Read Speed:

Max. 24X(3,600 KB/sec) for CD-ROM
Max. 24X(3,600 KB/sec) for CD-RW
Write Speed:
Max. 24X(3,600 KB/sec) for CD-R
Max. 10X(1,500 KB/sec) for CD-RW
Max. 24X(3,600 KB/sec) for US-RW

Mounting Orientation Horizontal/Vertical All angles

Buffer Under Run 2MB

Power consumption DC +5v/1.2A

Interface Enhanced IDE(ATAPI) compatible

Media compatibility CD:

120mm CD-ROM (Read Only)
80mm CD
800/700/650/550MB CD-Recordable (Read & Write)
700/650MB CD-Rewritable (Read & Write)
700/650MB High Speed CD-Rewritable (Read & Write)

DVD:

5/9/10/18 DVD-Single/Dual (PTP, OTP)

3.9/4.7G DVD-R (Read Only)

4.7GDVD+R (Read Only)
DVD±RW (Read only)
80mm DVD

CAV 24X
CAV 24X

P-CAV 24X/20X/16X ; CLV 10X/8X/4X
CLV 10X/4X
P-CAV 24X/16X

22 Aspire 9100

Combo Drive Interface

Item Specification Remark

Format compatibility CD

CD-DA (Red Book) - Standard Audio CD & CD-TEXT
CD-ROM (Yellow Book Mode1 & 2) - Standard Data
CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session
CD-I /FMV (Green Book, Mode2 Form1 & 2, Ready, Bridge)
CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video
Video-CD (White Book) - MPEG1 Video

DVD

DVD-ROM (Book 1.02),
DVD-Video (Book 1.1)
DVD-R (Book 1.0, 3.9G)
DVD-R (Book 2.0, 4.7G) - General & Authoring
DVD+R (Version 1.0)
DVD±RW
Play DVD-AUDIO except the case that required CPPM
(Content protection for prerecorded Media)
Write Method

Loading mechanism Load: Manual

Release: (a) Electrical Release
(Release Button)
(b) Release by ATAPI
command
(c) Emergency Release

Power Requirement

Input Voltage DC +5V+/- 5% (operation)

DC +5V+/- 8% (start up)

DVD-RW Interface

Item Specification

Vendor & model name TOSHIBA TS-L532A

Performance Specification

Transfer rate (KB/sec)
(1) Read DVD-ROM
DVD-R
CD-ROM
(2) Write CD-R
CD-RW
HS-RW
US-RW
(3) ATAPI Interface
PIO mode
DMA mode
Ultra DMA mode

Buffer Memory 2MB

Interface Enhanced IDE(ATAPI) compatible

Applicable disc format Read:

MAX 8X CAV (MAX 10800kB/s)
MAX 4X CAV (MAX 5400kB/s)
MAX 24X CAV (MAX 3600kB/s)
4X, 8X (CLV), MAX. 24X(ZCLV)
4X (CLV)
4X, 8X, 10X (CLV)
8X, 10X(CLV), MAX. 16X (ZCLV)

16.6MB/s: PIO mode4

16.6MB/s: Multi word mode2

33.3MB/s: Ultra DMA mode2

copy-protected DVD discs, CD-ROM, CD audio, DVD-ROM and
DVD-RAM, DVD-R/-RW, DVD+R/+RW and CD-R/-RW, DVD-ROM,
DVD-R/+R, DVD-R/+R, DVD-RW/+RW, 4.38GB DVD-RAM, CD-DA
discs, CD-ROM discs, CD-R discs, CD-RW discs

Write:
CD-R, CD-RW, high-speed CD-RW, Ultra-speed CD-RW, DVD-R,
DVD-RW, DVD+R, DVD+RW

Chapter 1 23

DVD-RW Interface

Item Specification

Loading mechanism Load: Manual

Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release

Power Requirement

Input Voltage 5 V +/- 5 % (Operating)

Audio Interface

Item Specification

Audio Controller Realtek ALC250

Audio onboard or optional Built-in

Mono or Stereo Stereo

Resolution 18 bit stereo full duplex

Compatibility AC97 2.2 S/PDIF extension compliant codec

Sampling rate 1Hz resolution VSR (Variable Sampling Rate)

Internal microphone Yes

Internal speaker / Quantity Yes

Supports PnP DMA channel DMA channel 0

DMA channel 1

Supports PnP IRQ IRQ10, IRQ11

Video Interface

Item Specification

Vendor & Model Name

Video memory size 128MB

Chip voltage Core / 2.5V, 1.5V,

Supports ZV (Zoomed Video) port NO

Graph interface 4X AGP (Accelerated Graphic Port) Bus

Maximum resolution LCD 1600X1200 (UXGA)

Maximum resolution CRT 2048X1536@60HZ

ATI M24P (ATI MOBILITY

TM

RADEON

Video Resolutions Mode

Monitor Resolution Hz

2D Display Mode

640x480 120

800x600 120

1024x768 120

1152X864 120

1280X1024 120

1600x1200 85

1920x1080*16:9 75

1920x1200 75

TM)

24 Aspire 9100

Video Resolutions Mode

Monitor Resolution Hz

1920x1440 75

2048x1536 60

Resolution, colors and maximum refersh rate (Hz) in 256, 65K or 16.7M colors.

NOTE: 16:9 aspect ratio monitors are supported on 1920x1080 and 848x480 on Windows(R)XP, Windows(R)

2000 and Windows(R)ME. The complete list of resolutions depends on the driver version and operating
system. NOTE: resolutions are limited by the performance of the attached monitor.

USB Port

Item Specification

USB Compliancy Level 2.0

OHCI USB 2.0

Number of USB port 3

Location Two on the left side; one on the right side

Serial port function control Enable/Disable by BIOS Setup

PCMCIA Port

Item Specification

PCMCIA controller ENE 712

Supports card type Type II (No Tpye III)

Number of slots One type II

Access location Right side

Supports ZV (Zoomed Video) port NO

Supports 32 bit CardBus Yes (IRQ17)

Keyboard

Item Specification

Keyboard controller ENE 910 keyboard controller

Keyboard vendor Chicony/JME

Total number of keypads 86-US/87-UK/88-BZ/91-JA key

Windows keys Yes

Internal & external keyboard work simultaneously Yes

Battery

Item Specification

Vendor & model name SANYO 4UR18650F-2-CPL-15

SONY LIP8151CMPCFSY6

Battery Type Lithium-ION

Pack capacity 4300mAH

Nominal voltage 14.8V

Number of battery cell 8

Package configuration 4P2S

Package voltage 41.8V / 9.6V

Chapter 1 25

LCD

Item Specification

Vendor & model name SAMSUNG LTN154X3-L01-G

Screen Diagonal (mm) 15.4inch 15.4inch

Active Area (mm) 331.2(H)x207.0(V) 331.2(H)x207.0(V)

Display resolution (pixels) WXGA (1080x800) WXGA (1080x800)

Pixel Pitch 0.25875(H)x0.25875(H)mm 0.25875(H)x0.25875(H)mm

Pixel Arrangement RGB vertical stripe RGB vertical stripe

Display Mode Normally white Normally white

Surface Treatment Haze 0 (Glare), Hardness 3H Hard coating (2H) glare+ Anti

2

Typical White Luminance (cd/m

also called Brightness

Luminance Uniformity not show not show

Contrast Ratio 300 300

Response Time (Optical Rise Time/Fall
Time)msec

Nominal Input Voltage VDD not show not show

Typical Power Consumption (watt) 3.7 (for backlight unit) Total 5.26 @LCM circuit 1.12,

Weight not show 590

Physical Size(mm) 344(W)x222(H)x6.5(D) 344(W)x222(H)x6.5(D)

Support Color Native 262K colours 262K colours

Viewing Angle (degree)

Horizontal: Right/Left

Vertial: Upper/Lower

Temperature Range( C)

Operating

Storage (shipping)

°

)

GLARE

200 185

25(rise+falling) 30(rise+falling)

45/45
15/35

0 to 50

-20 to -60

LG LP154W01-A3 GLARE

reflective treatment of the front
polarizer

backlight input 4.14

60/60
40/50

0 to 50

-20 to -60

AC Adapter

Item Specification

Vendor & model name Liton

Input Requirements

Maximum input current (A,
@90Vac, full load)

Nominal frequency (Hz) 50-60

Frequency variation range (Hz) 47-63

Input voltage range (Vrms) 90-270

Inrush current The maximum inrush current will be less than 50A and 100A when the adapter

Efficiency It should provide an efficiency of 80% minimum, when measured at maximum

Output Ratings (CV mode)

DC output voltage 19V

Noise + Ripple 300mVp-pmax (20 MHz bandwidth)

1.5 A @ 110Vac

1.0 A @ 240Vac

is connected to 115Vac and 230Vac respectively.

load under 115Vac.

26 Aspire 9100

AC Adapter

Item Specification

Load 0(min) 3.16A(max)

Output Ratings (CC mode)

DC output voltage 19V +/-1.0V for CV mode

Constant current mode 3.6 +/- 0.3A

Dynamic Output Characteristics

Turn-on delay time 3 sec (@ 115Vac)

Hold up time 5ms (@115Vac, Full load)

Over Voltage Protection (OVP) 24V

Short circuit protection 3.9A max can be protected and output can be shorted without damage

Electrostatic discharge (ESD) 15KV (at air discharge)

8KV (at contact discharge)

Dielectric Withstand Voltage

Primary to secondary 3000Vac

Leakage current 0.25 mA max. (@ 254Vac, 60Hz)

Regulatory Requirements Safety Requirements:

1.The subject product rated 100-120V 60Hz must be listed under UL 1950 and
certified with SCA Standard C22.2 No.950.

2.The subject product rated 200-240V 50Hz must comply with low voltage
directive 73/23EEC.

EMI Requirements:

1.The subject product rated 100-120V 60Hz must meet the EMI requirements
of FCC part 15, Subpart B for Class B Digital Device and get FCC Certification
before marketing into USA and Canada.

2.The subject product rated 200-240V 50Hz must meet the EMC Directive 89/
336/EEC.

3.The subject product rated 100-120V must meet the VCCI-2 EMI
requirements.

Power Management

Power Saving Mode Phenomenon

Standby Mode

Enter Standby Mode when

1.Standby/Hibernation hot-key is pressed
and system is not ready to enter Hibernation
mode.

2.System standby/ Hibernation timer expires
and system is not ready to enter Hibernation
mode.

Hibernation Mode

Enter Hibernation Mode (suspend to HDD)
when

1.Hibernation hot-key is pressed and
system is ready to enter Hibernation mode

2.System Hibernation timer expires and
system is ready to enter Hibernation mode.

Display Standby Mode

Keyboard, built-in touchpad, and an external
PS/2 pointing device are idle for a specified
period.

T The buzzer beeps
T The Sleep indicator lights up

T All power shuts off

T The display shuts off

Chapter 1 27

Power Management

Power Saving Mode Phenomenon

Hard Disk Standby Mode

Hard disk is idle within a specified period of
time.

T Hard disk drive is in standby mode.

(spindle turned-off)

Environmental Requirements

Item Specification

Temperature

Operating

Non-operating

Package storage

Humidity

Operating 10% to 90% RH, non-condensing

Non-operating 10% to 90% RH, non-condensing (Unpacked)

Non-operating 10% to 90% RH, non-condensing (Storage package)

Vibration

Operating (unpacked) Operation vibration: 1.0G ,X,Y,Zaxis, 30 minutes/axis

Non-operating (unpacked) 5~27.1Hz: 0.6G

Non-operating (packed) 5~62.6Hz: 0.51mm (peak to peak)

+0~+35

-20~+65

-20~+65

27.1~50Hz: 0.04mm (peak to peak)

50~500Hz: 2.0G

62.6~500Hz: 4.0G

°C

°C

°C

Mechanical Specification

Item Specification

Dimensions 360(W) x 265(D) x 32.2(H)mm for 15.4

Weight 6.5 Ibs (2.9kg) for 15.4 TFT LCD model with battery

I/O Ports Three USB 2.0 ports

IEEE 1394 port

Ethernet (RJ-45) port

Modem (RJ-11) port

S-video/TV-out (NTSC/PAL) port

TV-in port1

Audio/video-in port1

External display (VGA) port

Microphone/line-in jack

Headphones/speaker/line-out jack

Consumer infrared (CIR) port

Type II PC Card slot

DC-in jack for AC adaptor

3-in-1 card reader

Drive Bays One

Material Plastic

Indicators LED indicator for keyboard hot key: Caps Lock, Scroll Lock, NUmber lock

LED indicator for function indicator: System power-on, HDD/ODD, Wireless on/off,
Arcade LED mode, DC-in, Battery/Charging indicator

Switch Power

28 Aspire 9100

Chapter 1 29

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.

To activate the BIOS Utility, press
on the bottom of screen).

m during POST (when “Press <F2> to enter Setup” message is prompted

Navigating the BIOS Utility

There are five menu options: Main, Advanced, Security, Boot and Exit.

Follow these instructions:

T To choose a menu, use the cursor left/right keys (zx).

T To choose a parameter, use the cursor up/down keys ( wy).

T To change the value of a parameter, press p or q.

T Press ^ while you are in any of the menu options to go to the Exit menu.

T In any menu, you can load default settings by pressing t. You can also press u to save any

changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a

particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.

Chapter 2 30

Main

This menu provides you the information of the system.

Parameter Description

System BIOS Version Displays system BIOS version

VGA BIOS Version Displays VGA BIOS version

Serial # Displays the serial number of the unit.

UUID Number UUID=16bytes. This will be visible only when there is an internal LAN device present.

System Memory This field reports the memory size of system base memory. The size is fixed to 640KB.

Extended Memory This field reports the memory size of the extended memory in the system.

Extended Memory size=Total memory size

CPU Speed CPU Speed= Max speed

System Time and System
Date

Quiet Boot Mode Control whether Customer Logo and Summary Screen are displayed or not.

LCD Auto DIM Enabled: LCD brightness will automatically lower to save more power when AC is not

PXE Boot from LAN Enables “PXE Boot from LAN” function at DOS.

F12 Boot Menu This field decides whether the OEM POST screen will have the following message: “Press

Sets the system time and date.

present.

Disabled: LCD brightness will NOT automatically lower to save more power when AC is
not present.

<F12> Change Boot Device” or not during user’s quiet boot.

31 Chapter 2

Advanced

The Advanced screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.

FIR Ports

Configure the system’s Infrared port using options: Disabled and Enabled.

The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.

Description Option

FIR I/O Settings Sets the base I/O address and IRQ for Infrared

port.

Chapter 2 32

COM1, 3F8, IRQ4/

IRQ3/ COM3, 3E8, IRQ4/

COM4, 2E8, IRQ3

COM2, 2F8,

Description Option

DMA Setting for Fast IR Sets a DMA channel for the printer to operate in

ECP mode. This parameter is enabled only if
Mode is set to ECP.

Mode Setting Normak (16550), IrDA (HPSIR),

DMA1, DMA2,

ASK IR,

FAST IR

DMA3,

LPT Port

Configure the system’s parallel port using options: Disabled and Enabled.

The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.

Description Option

Port Definition Sets the mode for the parallel port.

Standard AT: Normal mode (AT compatible)

Bi-directional: Bi-directional mod (PS/2
compatible)

Enhanced Parallel (EPP): EPP mode

Extended Compabilities (ECP): ECP mode
(requires DMA channel)

Port Address Sets the base I/O address for the parallel port.

When Mode is selected as EPP mode, “3BC” will
not be available.

Mode Setting If ECP mode has been selected, then DMA

default is DMA1.

Standard AT (Centronics),

Bidirectional (PS-2),

Enhanced Parallel (EPP),
Extended Capabilities

None/

LPT1, 378, IRQ7/ LPT2,

278, IRQ5/ LPT3, 3BC, IRQ7

DMA1, DAM3

Legacy USB Support

Disabled: Disable support for Legacy Universal Serial Bus.

Enabled: Enable support for Legacy Universal Serial Bus.

33 Chapter 2

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.

Set Supervisor/User Password

If password on boot is required, the password must be set otherwise it cannot be enabled.

The formats of the password are as follows:

Length 10 characters

Characters Alphanumeric keys only. The shift status i.e. Ctrl, Shift, Alt and Capital are ignored.

Chapter 2 34

Parameter Description Option

Set User Password Press Enter to set the user password. When

set, this password protects the BIOS Setup
Utility from unauthorized access.

Set Supervisor Password Press Enter to set the administrator password.

When set, this password protects the BIOS
Setup Utility from unauthorized access.

Password on Boot Allows the user to specify whether or not a

password is required to boot.

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget

your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

35 Chapter 2

Please select the order of the boot devices.

Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

The table below describes the parameters in this screen.

Parameter Description

Exit Saving Changes Allows the user to save changes to CMOS and reboot the system.

Exit Discarding Changes Allows the user Discards changes made and exits System Setup.

Load Setup Default Loads default settings for all parameters (same as t ).

Discard Changes Allows the user to discard previous changes in CMOS Setup.

Chapter 2 36

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

T New versions of system programs

T New features or options

T Restore a BIOS when it becomes corrupted.

Use the Flash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Flash utility.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash utilities.

NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not

contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.

Fellow the steps below to run the Flash.

1. Prepare a bootable diskette.

2. Copy the Flash utilities to the bootable diskette.

3. Then boot the system from the bootable diskette. The Flash utility has auto-execution function.

37 Chapter 2

Remove BIOS and HDD Password Utility

You can follow the steps below to clean BIOS and HDD password.

1. Copy clnpwd.exe to a bootable disc.

2. Boot from the disc and enter DOS mode.

3. Execute the utility by typing clnpwd.

4. The screen will display the following messages:

Press 1-3 to clean any password shown as below

1. User Password

2. Supervisor Password

3. HDD Password

5. Press 1 if you want to clean user password; press 2 if you want to clean supervisor password; press 3 if
you want to clean HDD password.

6. If the password has been successfully erased, the screen will display “Password clean successfully”, if
not, the screen will show “The function is not supported by this platform”.

7. If the password has been removed, you can reboot your system. If not, please contact with your
manufacturer.

Chapter 2 38

39 Chapter 2

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

T Wrist grounding strap and conductive mat for preventing electrostatic discharge

T Flat-bladed screw driver

T Phillips screw driver

T Tweeze rs

T Plastic Flat-bladed screw driver

T Hexed Screw Driver

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components.

Chapter 3

Chapter 3 40

General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system

.

NOTE: Aspire 9100 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may

need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.

41 Chapter 3

Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.

Start

Battery

*2

HDD Module Hinge Caps

*2

HDD

HDD Holder

HDD BracketODD Module

Dimm Cover

Memory

Lower Case

Assembly

FDD Module

ODD Support

Bracket

*2

*3
*3

*11

*4

CPU Heatsink

Plate

Wireless LAN

*1

Modem Cover

*2

Modem Board

Keyboard

*4

Antenna

*3*1*1*4

VGA Heatsink

Plate

Upper Case

Assembly

RTC Battery

Touchpad

Cover

Touchpad

Button Pad

Middle Cover

*6

LCD Module

Disconnect

Wireless LAN

Wireless LAN

*2

*3

Antenna

Card

Launch Board

Mini PCI Card

Plate

*2

Thermal

Module

CPU

*4

*2

ODD Bracket ODD

*2 *4

DC Board PCMCIA Slot

*2

Speaker Set

*4

Main Board

Touchpad

Touchpad

Cable

Touchpad
Scroll Key

Upper Case

Chapter 3 42

LCD Module

4 LCD

Cushions

*4

LCD Bezel

*1

Inverter

*4

LCD

LCD Coaxial

Cable

LCD Brackets

Screw List

Item Description

A SCREW F040 9 5.0X5.0 9.5X(IO) R00

B SCREW M2.0X0.4P+3FP ZK(NL)

C SCREW M2.5 K 5/2 X0.85 4 ZK(NL)

D SCREW M2.5X0.45+10K NIL

E SCREW M2.5X0.45+8K ZBL

F SCREW M2.5X0.45P+3F NI

G SCREW M3.0X0.8P+3K NL

LCD Panel

*4

43 Chapter 3

Removing the Battery

1. Unlatch the battery latch then remove the battery.

Removing the Hard Disc Drive Module

1. See “Removing the Battery” on page 44.

2. Remove the screw securing the hard disk drive (HDD) cover.

3. Then remove the HDD cover.

4. Pull the HDD module backwards as shown.

5. Remove the HDD module.

Disassembling the Hard Disc Drive Module

1. Remove two screw securing the HDD bracket.

2. Remove the other two screw on the other side.

3. Take out the HDD from the HDD bracket.

Chapter 3 44

Removing the Optical Disc Drive Module

1. See “Removing the Battery” on page 44.

2. See “Removing the Hard Disc Drive Module” on page 44.

3. Remove the screw securing the optical disc drove (ODD) module.

4. Push the ODD module outwards with a flat headed screw driver.

5. Then remove the ODD module.

Disassembling the Optical Disc Drive Module

1. Remove two screws securing the ODD bracket.

2. Then remove the ODD bracket.

Removing the Memory

1. See “Removing the Battery” on page 44.

2. Remove the two screws securing the DIMM cover then remove the DIMM cover.

3. Pop out the memory.

4. Then remove the memory from the DIMM socket.

45 Chapter 3

Chapter 3 46

Removing the LCD Module

Removing the Middle Cover

1. See “Removing the Battery” on page 44.

2. Open the notebook as image shows.

3. Detach the middle cover carefully then remove it.

Removing the Keyboard

1. See “Removing the Battery” on page 44.

2. See “Removing the Middle Cover” on page 47.

3. Remove the four screws securing the keyboard.

4. Turn the keyboard over as shown.

5. Disconnect the keyboard cable then remove the keyboard.

Removing the Fan, the CPU Thermal Module and the CPU

1. See “Removing the Battery” on page 44.

2. See “Removing the Middle Cover” on page 47.

3. See “Removing the Keyboard” on page 47.

4. Remove the three screws securing the system fan.

5. Disconnect the fan cable.

6. Then detach the fan from the main unit.

47 Chapter 3

7. Remove the four screws securing the CPU thermal module.

8. Then remove the CPU thermal module.

NOTE: Please remove the screws in the order that the image indicates. Start from 4, 3, 2 then 1. When you

reassemble the CPU thermal module, secure the screws as the order: 1, 2, 3 then 4. This can help you
average the force to each screw, therefore the CPU module can be secured well.

9. Release the CPU lock with a flat headed screw driver.

10. Then detch the CPU from the socket carefully.

Removing the Wireless LAN Card

1. See “Removing the Battery” on page 44.

2. See “Removing the Middle Cover” on page 47.

3. Pop out the wireless LAN card.

4. Disconnect the main and the auxiliary antennae.

5. Then remove the wireless LAN card from the main unit.

Chapter 3 48

Removing the LCD Module

1. See “Removing the Battery” on page 44.

2. See “Removing the Middle Cover” on page 47.

3. See “Removing the Keyboard” on page 47.

4. Disconnect the inverter cable with a flat headed screw driver.

5. Take out the LVDS cable then disconnect the LVDS cable.

6. Tear off the tape securing the wireless LAN antennae then release the antennae.

7. Remove the two screws securing the LCD module on the rear side.

8. Remove the two screws securing the LCD module on the bottom.

9. Then detach the LCD module carefully.

49 Chapter 3

Disassembling the LCD Module

Removing the LCD Bezel

1. See “Removing the Battery” on page 44.

2. See “Removing the Middle Cover” on page 47.

3. See “Removing the Keyboard” on page 47.

4. See “Removing the Fan, the CPU Thermal Module and the CPU” on page 47.

5. See “Removing the Wireless LAN Card” on page 48.

6. See “Removing the LCD Module” on page 49.

7. Detach the two rubber pads and the two screw pads.

8. Remove the four screws securing the LCD bezel.

9. Detach the LCD bezel carefully.

10. Remove the nine screws securing the LCD to the LCD panel.

11. Take out the LCD assembly from the LCD panel.

12. Disconnect the LCD inverter cable.

13. Discnnect the LCD inverter board.

14. Turn over the LCD.

15. Disconnect the LCD cable.

16. Remove the four screws securing the right LCD bracket, then remove the right bracket.

17. Remove the four screws securing the left LCD bracket, then remove the left bracket.

Chapter 3 50

51 Chapter 3

Disassembling the Main Unit

Removing the Upper Case Assembly

1. See “Removing the Battery” on page 44..

2. See “Removing the Hard Disc Drive Module” on page 44.

3. See “Removing the Optical Disc Drive Module” on page 45.

4. See “Removing the Memory” on page 45.

5. See “Removing the LCD Module” on page 47.

6. Remove the fifteen screws securing the lower case assembly and the upper case assembly on the

bottom.

7. Remove the three screws securing the upper case assembly.

8. Disconnect the touchpad cable.

9. Disconnect the power board cable.

10. Then detach the upper case assembly.

Removing the Power Board

1. See “Removing the Battery” on page 44.

2. See “Removing the Hard Disc Drive Module” on page 44.

3. See “Removing the Optical Disc Drive Module” on page 45.

4. See “Removing the Memory” on page 45.

5. See “Removing the LCD Module” on page 47.

6. Remove the two screws securing the power board.

7. Tear off the tape holding the power board cable then remove the power board.

Chapter 3 52

Removing the Touchpad Bracket, the Touchpad Board and the Touchpad

1. See “Removing the Battery” on page 44.

2. See “Removing the Middle Cover” on page 47.

3. See “Removing the Keyboard” on page 47.

4. See “Removing the Power Board” on page 52.

5. See “Removing the Upper Case Assembly” on page 52.

6. Pull back the tape covering the touchpad FFC.

7. Disconnect the touchpad FFC the remove it.

8. Remove the four screws securing the touchpad bracket.

9. Slide the touchpad bracket back as shown.

10. Then remove the touchpad bracket.

11. Use a flat headed screw driver to detach the touchpad board.

12. Then detach the touchpad carefully.

53 Chapter 3

Removing the Speaker Set

1. See “Removing the Battery” on page 44.

2. See “Removing the Middle Cover” on page 47.

3. See “Removing the Keyboard” on page 47.

4. See “Removing the Power Board” on page 52.

5. See “Removing the Upper Case Assembly” on page 52.

6. Disconnect the SW DJ board cable.

7. Disconnect the CIR receiver cable.

8. Then disconnect the audio board FFC cable.

9. Disconnect the speaker set cable.

10. Then detach the speaker set from the lower case.

Removing the SW DJ Board Assembly

1. See “Removing the Battery” on page 44.

2. See “Removing the Middle Cover” on page 47.

3. See “Removing the Keyboard” on page 47.

4. See “Removing the Power Board” on page 52.

5. See “Removing the Upper Case Assembly” on page 52.

6. See “Removing the Speaker Set” on page 54.

Chapter 3 54

7. Remove the two screws securing the SW DJ board assembly.

8. Remove the SW DJ board assembly from the lower case.

9. Remove the two screws securing the SW DJ board and SW DJ board bracket.

10. Then remove the SW DJ board.

Removing the Audio Board

1. See “Removing the Battery” on page 44.

2. See “Removing the Middle Cover” on page 47.

3. See “Removing the Keyboard” on page 47.

4. See “Removing the Power Board” on page 52.

5. See “Removing the Upper Case Assembly” on page 52.

6. See “Removing the Speaker Set” on page 54.

7. See “Removing the SW DJ Board Assembly” on page 54.

8. Remove the screw securing the audio board.

9. Detach the audio board FFC.

10. Release the CIR receiver cable.

11. Then detach the audio board.

Removing the VGA Thermal Module

1. See “Removing the Battery” on page 44.

55 Chapter 3

2. See “Removing the Middle Cover” on page 47.

3. See “Removing the Keyboard” on page 47.

4. See “Removing the Power Board” on page 52.

5. See “Removing the Upper Case Assembly” on page 52.

6. Remove the three screws securing the VGA thermal module.

7. Then detach the VGA thermal module.

Removing the Modem Board

1. See “Removing the Battery” on page 44.

2. See “Removing the Middle Cover” on page 47.

3. See “Removing the Keyboard” on page 47.

4. See “Removing the Power Board” on page 52.

5. See “Removing the Upper Case Assembly” on page 52.

6. Remove the two screws securing the modem board.

7. Disconnect the modem board connector.

8. Disconnect the modem board cable then remove the board.

Removing the Main Board

1. See “Removing the Battery” on page 44.

2. See “Removing the Middle Cover” on page 47.

3. See “Removing the Keyboard” on page 47.

4. See “Removing the Power Board” on page 52.

5. See “Removing the Upper Case Assembly” on page 52.

6. See “Removing the Speaker Set” on page 54.

7. See “Removing the SW DJ Board Assembly” on page 54.

8. See “Removing the Audio Board” on page 55.

9. See “Removing the VGA Thermal Module” on page 55.

Chapter 3 56

10. See “Removing the Modem Board” on page 56.

11. Remove the two nut screws securing the main board.

12. Press the PCMCIA card button.

13. Remove the dummy card.

14. Remove the two screws securing the main board to the lower case.

15. Then detach the main board from the lower case carefully.

Removing the Control Board

1. See “Removing the Battery” on page 44.

2. See “Removing the Middle Cover” on page 47.

3. See “Removing the Keyboard” on page 47.

4. See “Removing the Power Board” on page 52.

5. See “Removing the Upper Case Assembly” on page 52.

6. See “Removing the Speaker Set” on page 54.

7. See “Removing the SW DJ Board Assembly” on page 54.

8. See “Removing the Audio Board” on page 55.

9. See “Removing the VGA Thermal Module” on page 55.

10. See “Removing the Modem Board” on page 56.

11. See “Removing the Main Board” on page 56.

12. Turn over the main board as shown.

13. Disconnect the control board antenna.

14. Pop out the control board then remove it.

57 Chapter 3

Chapter 3 58

59 Chapter 3

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

1. Obtain the failed symptoms in as much detail as possible.

2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating

the same operation.

3. If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You
can check the following:

power cords are properly connected and secured;

there are no obvious shorts or opens;

there are no obviously burned or heated components;

all components appear normal.

4. After you perform visual inspection you can also verify the following:

ask the user if a password is registered and, if it is, ask him or her to enter the password.

verify with the customer that Wndows XP is installed on the hard disk. Operating systems that
were not preinstalled by Acer can cause malfunction.

make sure all optional equipment is removed from the computer.

make sure the floppy disk is empty.

5. Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified) Go To

Power failure. (The power indicator does not go
on or stay on.)

POST does not complete. No beep or error
codes are indicated.

POST detects an error and displayed messages
on screen.

Other symptoms (i.e. LCD display problems or
others).

Symptoms cannot be re-created (intermittent
problems).

“Power System Check” on page 62.

“Insyde MobilePro BIOS POST Beep Code and
POST Messages” on page 66

“Undetermined Problems” on page 80

“Insyde MobilePro BIOS POST Beep Code and
POST Messages” on page 66

“Insyde MobilePro BIOS POST Beep Code and
POST Messages” on page 66

Use the customer-reported symptoms and go to
“Insyde MobilePro BIOS POST Beep Code and
POST Messages” on page 66

“Intermittent Problems” on page 79

“Undetermined Problems” on page 80

Chapter 4 60

System Check Procedures

External Diskette Drive Check

Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic
diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause

damage to the drive or cause the drive to fail.

Do the following to select the test device.

1. The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean
the heads. If the FDD still does not function properly after cleaning, go to next step.

2. Boot from diagnostic program.

3. If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.

If the error still remains:

1. Reconnect the external diskette drive module.

2. Replace the external diskette drive module.

3. Replace the main board.

External CD-ROM/DVD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM/DVD-ROM. Make sure that the CD­ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to
fail.

Do the following to select the test device:

1. Insert an audio CD into the CD/DVD drive. If the CD/DVD drive can read the data from the audio CD. The
drive does not have problem, then go to next step. If the CD/DVD LED on the front panel does not emit
light as it read the data from the audio CD, then go to next step. However, if the CD/DVD drive can not
read data from the audio CD, you may need to clean the CD/DVD drive with a CD/DVD drive cleaning
disk.

2. Make sure that the appropriate driver has been installed on the computer for the CD/DVD drive.

3. Boot from the diagnostics diskette and start the diagnostics program

4. See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test.

5. Follow the instructions in the message window.

If an error occurs, reconnect the connector on the main board. If the error still remains:

1. Reconnect the CD-ROM/DVD-ROM module.

2. Replace the CD-ROM/DVD-ROM module.

3. Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the main board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:

1. Reconnect the keyboard cables.

2. Replace the keyboard.

61 Chapter 4

3. Replace the main board.

The following auxiliary input devices are supported by this computer:

T Embedded Numeric Keypad

T External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory Check

Memory errors might stop system operations, show error messages on the screen, or hang the system.
Currently, we do not provide memory test program. However, if you need to check memory but have no testing
program or diagonositc utility at hand, please go to http://www.passmark.com to download the shareware
“BurnIn Test V.3.0”. You may test the memory with this program under Window XP environment.

NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1. Remove the battery pack.

2. Connect the power adapter and check that power is supplied.

3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by

the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

T “Check the Power Adapter” on page 63

T “Check the Battery Pack” on page 64

Chapter 4 62

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure

Pin 1: 19V
Pin 2: 0V, Ground

1. If the voltage is not correct, replace the power adapter.

2. If the voltage is within the range, do the following:

T Replace the main board.

T If the problem is not corrected, see “Undetermined Problems” on page 80.

T If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adapter does not always indicate a defect.

3. If the DC-IN indicator does not light up, check the power cord of the power adapter for correct continuity

and installation.

4. If the operational charge does not work, see “Check the Power Adapter” on page 63.

63 Chapter 4

Check the Battery Pack

To check the battery pack, do the following:

From Software:

1. Check out the Power Options in control Panel

2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3. Repeat the steps 1 and 2, for both battery and adapter.

4. This helps you identify first the problem is on recharging or discharging.

From Hardware:

1. Power off the computer.

2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).

3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

4. If the voltage is within the normal range, run the diagnostic program.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.

If the charge indicator still does not emit, replace the battery pack. If the charge indicator still does not light up,
replace the DC/DC charger board.

Touch pa d C heck

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:

1. After rebooting, run Touch pad/PS2 Mode Driver.

2. Run utility with the PS/2 mouse function and check if the mouse is working.

3. If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected well.

4. If the main board to switch board FPC is connected well, then check if the touch pad FPC connects to the

main board properly.

5. If there is still an error after you have connected the touch pad FPC to the main board properly, then
replace the touch pad or touch pad FPC. The touch pad or touch pad FPC may be damaged.

6. Replace switch board.

7. If the touch pad still does not work, then replace the FPC on Track Pad PCB.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.

Display Check

1. Connect an external display to the computer’s external monitor port, the boot the computer. The computer
can automatically detect the external display. Press Fn+ p to switch to the external display.

2. If the external display works fine, the internal LCD may be damaged. Then perform the following steps:

Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem
still exists, go to next step.

Replace the inverter board, then run the display test program again. If the problem still occurs, go
on next step.

Replace the LCD module with a new one then run the display test again. If the probelm still
happens, continue next step.

Chapter 4 64

Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem
still occurs, continue next step.

Replace the CPU with another of the same specifications. If the problems still occurs, go to next
step.

The main board may be damaged. Replace main board.

3. If the external monitor has the same problem as the internal monitor, the main board may be damaged.
Please insert the diagnostic disk and run the display test program and go through the sub-steps under
step 2.

Sound Check

To determine if the computer’s built-in speakers are functioning properly, perform the following steps. Before
you start the steps below, adjust the speaker volume to an appropriate level.

1. Try different audio sources. For example, employ audio CD and ditital music file to determine whether the
fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source
devices. If all have the same problem, continue next step.

2. Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the
main board may be defective or damaged. Replace the main board.

3. Follow the disassembling steps in Chapter 3. Esure the speaker cable is firmly connected to the main
board. If the speaker is still a malfunction, go on next step.

4. If the speakers do not sound properly, the speakers may be defective or damaged. Replace the speakers.
If the problem still occurs, then replace the main board.

65 Chapter 4

Insyde MobilePro BIOS POST Beep Code and POST Messages

The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU

replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 80.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware

device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

Beep Code Message Description

short, short, short; short,
short, long

short, short, short; short,
long, short

short, short, short; short,
long, long

short, short, short; long,
short, short

short, short, short; long,
short, long

short, short, short; long, long
short

short, short, short; long,
long, long

short, short, long; short,
short, short

short, short, long; short,
short, long

N/A “KEYBOARD CONTROLLER

N/A “KEYBOARD FAILURE”

N/A “CMOS FAILURE - RUN SCU”

N/A “CMOS CHECKSUM INVALID - RUN

N/A

N/A

N/A “PARITY ERROR AT LOCATION

“FAULTY DMA PAGE REGISTERS” DMA page registers do not function properly.

“FAULTY REFRESH CIRCUIT” RAM refresh circuit does not function properly.

“ROM CHECKSUM INCORRECT” BIOS ROM checksum failed.

“CMOS RAM TEST FAILED” CMOS RAM test failed.

“DMA CONTROLLER FAULTY” DMA controller does not work properly.

“INTERRUPT CONTROLLER
FAILE D”

N/A

N/A No video device found.

N/A No RAM installed.

FAILU RE”

SCU”

“RAM ERROR AT LOCATION

WROTE:

READ: xxxx”

“PARITY ERROR AT UNKNOWN

LOCATION”

XXXXXX”

xxxx

xxxxxx:

The interrupt controller does not work properly.

Keyboard controller failed to respond with the

self-test command.

Keyboard controller failed during system inquiry

about connected devices.

The keyboard fails to respond or no keyboard is

connected.

CMOS data error, probably due to battery power

loss.

CMOS checksum error.

The RAM failed during memory test at the indi-

cated location.

Parity error during memory test at unknown
location.

Parity error during memory test at the indicated
location.

Chapter 4 66

Beep Code Message Description

N/A “NO INTERRUPTS FROM TIMER 0” Timer 0 of the clock timer controller does not

generate system interrupts correctly.

N/A “UNEXPECTED AMOUNT OF

MEMORY - RUN SCU”

N/A “CLOCK NOT TICKING CORRECTLY” The system clock does not working correctly.

N/A “TIME/DATA CORRUPT - RUN SCU” The time/date information in CMOS is invalid.

N/A “MACHINE IS LOCKED - TURN KEY” The keyboard operation is locked.

N/A “BOOT SECTOR 0 HAS CHANGED” The boot sector of the hard disk has been

N/A Suspend-to-Disk partition MISSING!” No Suspend-to-Disk partition found.

N/A “Hard Disk ERROR!” Access to the Suspend-to-Disk partition failed.

N/A “Suspend-to-Disk partition signature

NOT FOUND!”

N/A “Suspend-to-Disk partition size TOO

SMALL!”

N/A “MEMORY SIZE HAS CHANGED --

REBOOTING”

The system memory size does not match with
the CMOS record.

changed, probably because of a virus attack.

No Suspend-to-Disk partition signature found.

The capacity of the Suspend-to-Disk partition is
not enough.

The memory size has changed after previous
Suspend-to-Disk operation.

67 Chapter 4

Insyde MobilePro BIOS POST Beep Code and POST Messages

The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU

replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 80.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware

device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

Beep Code Message Description

short, short, short; short,
short, long

short, short, short; short,
long, short

short, short, short; short,
long, long

short, short, short; long,
short, short

short, short, short; long,
short, long

short, short, short; long, long
short

short, short, short; long,
long, long

short, short, long; short,
short, short

short, short, long; short,
short, long

N/A “KEYBOARD CONTROLLER

N/A “KEYBOARD FAILURE”

N/A “CMOS FAILURE - RUN SCU”

N/A “CMOS CHECKSUM INVALID - RUN

N/A

N/A

N/A “PARITY ERROR AT LOCATION

“FAULTY DMA PAGE REGISTERS” DMA page registers do not function properly.

“FAULTY REFRESH CIRCUIT” RAM refresh circuit does not function properly.

“ROM CHECKSUM INCORRECT” BIOS ROM checksum failed.

“CMOS RAM TEST FAILED” CMOS RAM test failed.

“DMA CONTROLLER FAULTY” DMA controller does not work properly.

“INTERRUPT CONTROLLER
FAILE D”

N/A

N/A No video device found.

N/A No RAM installed.

FAILU RE”

SCU”

“RAM ERROR AT LOCATION

WROTE:

READ: xxxx”

“PARITY ERROR AT UNKNOWN

LOCATION”

XXXXXX”

xxxx

xxxxxx:

The interrupt controller does not work properly.

Keyboard controller failed to respond with the

self-test command.

Keyboard controller failed during system inquiry

about connected devices.

The keyboard fails to respond or no keyboard is

connected.

CMOS data error, probably due to battery power

loss.

CMOS checksum error.

The RAM failed during memory test at the indi-

cated location.

Parity error during memory test at unknown
location.

Parity error during memory test at the indicated
location.

Chapter 4 68

Beep Code Message Description

N/A “NO INTERRUPTS FROM TIMER 0” Timer 0 of the clock timer controller does not

generate system interrupts correctly.

N/A “UNEXPECTED AMOUNT OF

MEMORY - RUN SCU”

N/A “CLOCK NOT TICKING CORRECTLY” The system clock does not working correctly.

N/A “TIME/DATA CORRUPT - RUN SCU” The time/date information in CMOS is invalid.

N/A “MACHINE IS LOCKED - TURN KEY” The keyboard operation is locked.

N/A “BOOT SECTOR 0 HAS CHANGED” The boot sector of the hard disk has been

N/A Suspend-to-Disk partition MISSING!” No Suspend-to-Disk partition found.

N/A “Hard Disk ERROR!” Access to the Suspend-to-Disk partition failed.

N/A “Suspend-to-Disk partition signature

NOT FOUND!”

N/A “Suspend-to-Disk partition size TOO

SMALL!”

N/A “MEMORY SIZE HAS CHANGED --

REBOOTING”

The system memory size does not match with
the CMOS record.

changed, probably because of a virus attack.

No Suspend-to-Disk partition signature found.

The capacity of the Suspend-to-Disk partition is
not enough.

The memory size has changed after previous
Suspend-to-Disk operation.

69 Chapter 4

Insyde MobilePro BIOS POST Beep Code and POST Messages

The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU

replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 80.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware

device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

Beep Code Message Description

short, short, short; short,
short, long

short, short, short; short,
long, short

short, short, short; short,
long, long

short, short, short; long,
short, short

short, short, short; long,
short, long

short, short, short; long, long
short

short, short, short; long,
long, long

short, short, long; short,
short, short

short, short, long; short,
short, long

N/A “KEYBOARD CONTROLLER

N/A “KEYBOARD FAILURE”

N/A “CMOS FAILURE - RUN SCU”

N/A “CMOS CHECKSUM INVALID - RUN

N/A

N/A

N/A “PARITY ERROR AT LOCATION

“FAULTY DMA PAGE REGISTERS” DMA page registers do not function properly.

“FAULTY REFRESH CIRCUIT” RAM refresh circuit does not function properly.

“ROM CHECKSUM INCORRECT” BIOS ROM checksum failed.

“CMOS RAM TEST FAILED” CMOS RAM test failed.

“DMA CONTROLLER FAULTY” DMA controller does not work properly.

“INTERRUPT CONTROLLER
FAILE D”

N/A

N/A No video device found.

N/A No RAM installed.

FAILU RE”

SCU”

“RAM ERROR AT LOCATION

WROTE:

READ: xxxx”

“PARITY ERROR AT UNKNOWN

LOCATION”

XXXXXX”

xxxx

xxxxxx:

The interrupt controller does not work properly.

Keyboard controller failed to respond with the

self-test command.

Keyboard controller failed during system inquiry

about connected devices.

The keyboard fails to respond or no keyboard is

connected.

CMOS data error, probably due to battery power

loss.

CMOS checksum error.

The RAM failed during memory test at the indi-

cated location.

Parity error during memory test at unknown
location.

Parity error during memory test at the indicated
location.

Chapter 4 70

Beep Code Message Description

N/A “NO INTERRUPTS FROM TIMER 0” Timer 0 of the clock timer controller does not

generate system interrupts correctly.

N/A “UNEXPECTED AMOUNT OF

MEMORY - RUN SCU”

N/A “CLOCK NOT TICKING CORRECTLY” The system clock does not working correctly.

N/A “TIME/DATA CORRUPT - RUN SCU” The time/date information in CMOS is invalid.

N/A “MACHINE IS LOCKED - TURN KEY” The keyboard operation is locked.

N/A “BOOT SECTOR 0 HAS CHANGED” The boot sector of the hard disk has been

N/A Suspend-to-Disk partition MISSING!” No Suspend-to-Disk partition found.

N/A “Hard Disk ERROR!” Access to the Suspend-to-Disk partition failed.

N/A “Suspend-to-Disk partition signature

NOT FOUND!”

N/A “Suspend-to-Disk partition size TOO

SMALL!”

N/A “MEMORY SIZE HAS CHANGED --

REBOOTING”

The system memory size does not match with
the CMOS record.

changed, probably because of a virus attack.

No Suspend-to-Disk partition signature found.

The capacity of the Suspend-to-Disk partition is
not enough.

The memory size has changed after previous
Suspend-to-Disk operation.

71 Chapter 4

Insyde MobilePro BIOS POST Codes

POST Code Macro Name Description

Boot Loader--BLOAD.ASM

00 DIAG_SYSTEM_INIT Boot started, check motherboard power is stable.

01 DIAG_A20_DISABLE Disable A20 through A20

02 DIAG_INIT_CHIPSET Initialize Chipset

03 DIAG_TEST_RAM Test the basic 640k RAM

04 DIAG_MOVE_BB_LOADER Move boot load segment into the RAM

05 DIAG_EXECUTE_IN_DRAM program execution from DRAM

06 DIAG_USER_FLASH_CHECK Test print port for check crisis option is enable or

07 DIAG_SHADOW_BIOS Decompress the system BIOS, and Shadow

08 DIAG_CHECKSUM_BIOS Checksum System BIOS ROM

09 DIAG_NORMAL_BOOT Jump to the reset point

0A DIAG_CRISIS_BOOT Proceed with Crisis Boot, first initial super I/O

0F DIAG_FATAL_ERROR Fatal Error, like the RAM error or ROM error

CC DIAG_CRISIS_BEGIN Start process the Crisis recovery procedure

99 DIAG_RESUME_RAM_ERROR Resume SMRAM not Found

POST DIAG -- BIOSPINE.ASM

10 DEBUG_MISC_RESET Disable internal cache ram, and reset cpu

11 DEBUG_CS_FAST_A20_RESET Turn off FASTA20 for post, and check have

12 DEBUG_POST_SIGNAL_POR Initial PIC enable INT and Signal Power On

13 DEBUG_CS_CHIP_INIT Initialize the Chipset and hook PCI BIOS

14 DEBUG_OEM_ISA_VGA_SEARCH Search For ISA Bus VGA Adapter, from address

15 DEBUG_HWIO_SETUP_CTC1 Initialize Counter and Timer chip

16 DEBUG_OEM_SET_CMOS_REGS User register config through CMOS

17 DEBUG_CS_MEMORY_SIZE Size Memory, and detect memory timing, setup

18 DEBUG_POST_TEST_RAM Initialize and test the first 64k memory

19 DEBUG_GEN_TEST_ROMS checksum the system ROM

1A DEBUG_HWIO_RESET_INTS Reset PIC's status

1B DEBUG_VIDEO_VIDEO_INIT Initialize Video Adapter(s),and check vga rom

1C DEBUG_VIDEO_EQUIP_INIT Initialize Video (6845 Regs),set display mode

1D DEBUG_VIDEO_COLOR_INIT Initialize Color Adapter, and setup display reg.

1E DEBUG_VIDEO_BW_INIT Initialize Monochrome Adapter, and setup

1F DEBUG_HWIO_TEST_DMA_PAG Send out some value, to test 8237A Page

20 DEBUG_KEYB_SELFTEST_CTLR Send self test command (AAH) to test Keyboard

21 DEBUG_KEYB_RESET_KEYBOARD Test Keyboard Controll er and initialize keyboard

disable

System BIOS to RAM

and boot device

keyboard

Reset

c000 to e000

memory controllor

and vga ram

display reg.

Registers

controller. If o.k. return (55h)

controller.

Chapter 4 72

POST Code Macro Name Description

22 DEBUG_POST_CHECK_CMOS_RAMSend test petten to Check CMOS Ram

23 DEBUG_POST_TEST_BATT_CMOS_

SUM

24 DEBUG_HWIO_TEST_DMA_CTLRS Use DMA to copy data for Test the DMA

25 DEBUG_HWIO_INIT_8237 Initialize 8237A Controller

26 DEBUG_POST_INIT_VECS Install and Initialize interrupt Vectors

27 DEBUG_RAM_QUICK_SIZE Enter memory protect mode, use change RAM

28 DEBUG_RAM_PROT_ENTRY_1 Memory protected mode entered safely

29 DEBUG_RAM_SIZE_DONE Test the basic 640k ram , RAM test completed

2A DEBUG_RAM_PROT_EXIT Protected mode exit successful

2B DEBUG_CS_SHADOW_SETUP Shadow system and video BIOS to RAM, if

2C DEBUG_VIDEO_EQUIP_INIT_INIT Going To Initialize 6845 CRT controllor

2D DEBUG_VIDEO_BW_SEARCH Search For Monochrome Adapter

2E DEBUG_VIDEO_COLOR_SEARCH Search For Color Adapter

2F DEBUG_VIDEO_SIGNON Signon messages displayed

30 DEBUG_OEM_CONFIG_KBD_CTL For special initialize of keyboard controller

31 DEBUG_KEYB_PRESENT_TEST Test the keyboard controllor , If Keyboard

32 DEBUG_KEYB_TEST_IRQ1 Clear keyboard buffer and send keyboard

33 DEBUG_KEYB_TEST_CMD Send keyboard command to turn off keyboard

34 DEBUG_RAM_FULL_TEST TEST memory procedure, for test, blank and

35 DEBUG_RAM_PROT_ENTRY_2 Eneter the memory protected mode for test all

36 DEBUG_RAM_TEST_DONE Test and blank all memory complete

37 DEBUG_RAM_PROT_EXIT_2 Switch the memory from Protected mode to real

38 DEBUG_KEYB_OUTPUT_PORT Disable A20 status for memory test finish

39 DEBUG_CS_CACHE_SETUP Setup Cache Controller

3A DEBUG_HWIO_TEST_PERIODIC Check and test the timer 0 interrupt function is

3B DEBUG_GEN_CHECK_RTC test for RTC ticking

3C DEBUG_GEN_INIT_HARD_VECS Install and initialize the hardware vectors

3D DEBUG_MOUSE_INIT Clear keyboard buffer for search and Init the

3E DEBUG_KEYB_SET_LEDS_1 Send keyboard command to Update keyboard

3F DEBUG_OEM_DEVICE_CONFIG special init of COMM and LPT ports

40 DEBUG_CS_CONFIG_PORTS Configure the COMM and LPT ports

41 DEBUG_FLOP_INIT According cmos data to initialize the floppies

42 DEBUG_WINI_INIT Scan and initialize the hard disk, and display the

Test Battery Fail & check CMOS X-SUM

controllers

bank to do RAM Quick Sizing

CMOS requests shadow

Present

command to test Keyboard Interrupt

LED

and Test some Keyboard Command Byte

count all RAM

expand memory

mode

Working

Mouse

NUMLOCK status

result n crt

73 Chapter 4

POST Code Macro Name Description

43 DEBUG_HWIO_ROM_INIT Search option rom from c800 to e000 and to

Initialize option ROMs

44 DEBUG_OEM_INIT_POWER_MAN Check special device initial power management

function

45 DEBUG_KEYB_SET_LEDS_2 Clear keyboard buffer and Update NUMLOCK

status

46 DEBUG_HWIO_FIND_80X87 Test For Coprocessor Installed, and enable

coprocessor interrupt

47 DEBUG_OEM_LAST_MINUTE_INIT Run OEM functions before boot, and enable

L1,L2 cache

48 DEBUG_MISC_LAUNCH_INT19 Post code will finish, ready to run int19 and load

OS

49 DEBUG_BEGIN_BOOT_CODE Into Int19, to boot from floppy or other boot

device

50 DEBUG_ACPI_INIT Initialize the ACPI function

51 DEBUG_PM_CPU_INIT Power manager initial & GEYSERVILLE CPU

52 DEBUG_USB_HC_INIT Clear USB status register and Initiallize the USB

PCI BIOS -- PCICORE.ASM

D0 DEBUG_ROM_MAPPED_OK check PCI 1.x VGA card rom mapping and rom

D1 DEBUG_SEGMENTENABLE_

COPYSTATE_1

D2 DEBUG_COPY_HROM_RAM_1 Enable PCI device ROM copy to RAM, record in

D3 DEBUG_SEGMENTENABLE_

READWRITE_1

D4 DEBUG_MAP_MEM_1 Configure PCI device memory registers

D5 DEBUG_MAP_IO_1 Configure PCI device I/O registers

D6 DEBUG_MAP_IRQ_1 Configure PCI device IRQ assignments

D7 DEBUG_CONFIG_COM_REG_1 turn on PCI device

D8 DEBUG_REVISION_1 PCI 2.x video card rom mapping

D9 DEBUG_OEM_DEV_CLEANUP_1 OEM PCI device defined, and initial OEM rom

DA DEBUG_PCI_ADDIN_ROM_

DISABLE_1

DB DEBUG_RET_PCI_1 PCI device config finish

DC DEBUG_SEGMENTENABLE_

COPYSTATE_2

DD DEBUG_COPY_HROM_RAM_2 Enable PCI video device ROM copy to RAM,

DE DEBUG_SEGMENTENABLE_

READWRITE_2

DF DEBUG_MAP_MEM_2 configure PCI video device memory registers

E0 DEBUG_MAP_IO_2 configure PCI video device I/O registers

E1 DEBUG_MAP_IRQ_2 configure PCI video device IRQ assignments

E2 DEBUG_CONFIG_COM_REG_2 turn on PCI video device

E3 DEBUG_REVISION_2 PCI 2.x video rom mapping

E4 DEBUG_OEM_DEV_CLEANUP_2 OEM PCI video device defined, and initial OEM

initialize

Hub controller.

signature

enable PCI device use ram area, record in PCI
register

PCI register

update PCI device segment range attribute
registers

disable add-in rom card decode

enable PCI video device use ram area, record in
PCI register

record in PCI register

update PCI video device segment range
attribute registers

rom

Chapter 4 74

POST Code Macro Name Description

E5 DEBUG_PCI_ADDIN_ROM_

DISABLE_2

E6 DEBUG_RET_PCI_2 PCI device config finish

E7 DEBUG_BRIDGE_HUNT Search for PCI bridge controllor device

E8 DEBUG_PCI_IDE_FIND Search IDE controllors on the PCI bus, and

E9 DEBUG_CB_CONFIG start of cardbus config

PNP BIOS -- PNPINIT.ASM

A1 DEBUG_PNP_ENABLE_VERIFY_RT

DATA

A2 DEBUG_PNP_GET_VERIFY_NVRAM Get and Verify R/W Status for PNP BIOS

A3 DEBUG_PNP_SYSTEM_NODES Resolve System Nodes with the CMOS settings

A4 DEBUG_PNP_INITIALIZE_RTDATA Initialize variable in the PNP BIOS Runtime Data

A5 DEBUG_PNP_HOOK_INT15 Hook INT 15

A6 DEBUG_PNP_SET_COPY_AREA copy and setup PnP BIOS sytem node

A7 DEBUG_PNP_OEM_LATE_HOOK Allow the OEM any Last Minute Hooks

A8 DEBUG_PNP_WRITE_PROTECT_R

T_DAT

A9 DEBUG_PNP_INIT_RETURN PNP BIOS initialize finish

General SMI Entry/Exit Code -- SMICHIP.ASM

C0 dSMI_ENTRY SMI procedure entry point

C1 dSMI_EXIT SMI procedure exit

C2 dSMI_APM_ENTRY APM MODE SMI procedure entry point

C3 dSMI_APM_EXIT APM MODE SMI procedure exit

Software SMI request Codes -- SWSHELL.ASM

C4 dSMI_SWEXEFN SoftWare SMI function execution

C5 dSMI_HWEXEFN HardWare SMI function execution

disable PCI video device add-in rom card decode

config the IDE controllors

Enable and Verify R/W Status for PNP BIOS
Runtime Data Area

NVRAM data area

area

Write protect RTData Area and NVRAM Copy
Buffer, and make runtime data checksum

75 Chapter 4

Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error Action in Sequence

LCD backlight doesn't work

LCD is too dark

LCD brightness cannot be adjusted

LCD contrast cannot be adjusted

Unreadable LCD screen

Missing pels in characters

Abnormal screen

Wrong color displayed

LCD has extra horizontal or vertical lines
displayed.

Indicator-Related Symptoms

Enter BIOS Utility to execute “Load Setup Defaults” on Exit screen,
then reboot system.

Reconnect the LCD connectors.

Keyboard (if contrast and brightness function key doesn't work).

LCD cable

LCD inverter

LCD

Main board

Reconnect the LCD connector

LCD cable

LCD inverter

LCD

Main board

LCD inverter

LCD cable

LCD

Main board

Symptom / Error Action in Sequence

Indicator incorrectly remains off or on, but system
runs correctly

Reconnect the inverter board

Inverter board

Main board

Power-Related Symptoms

Symptom / Error Action in Sequence

Power shuts down during operation Power source (battery pack and power adapter). See “Power

The system doesn’t power-on. Power source (battery pack and power adapter). See “Power

The system doesn’t power-off. Power source (battery pack and power adapter). See “Power

Battery can’t be charged See “Check the Power Adapter” on page 63.

System Check” on page 62.

Battery pack

Power adapter

Hard drive & battery connection board

Main board

System Check” on page 62“.

Battery pack

Power adapter

Hard drive & battery connection board

Main board

System Check” on page 62.

Hold and press the power switch for more than 4 seconds.

Main board

Battery pack

Main board

Chapter 4 76

PCMCIA-Related Symptoms

Symptom / Error Action in Sequence

System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly

Main board

PCMCIA slot pin is damaged. PCMCIA slot assembly

Memory-Related Symptoms

Symptom / Error Action in Sequence

Memory count (size) appears different from
actual size.

DIMM

Main board

Speaker-Related Symptoms

Symptom / Error Action in Sequence

In Windows, multimedia programs, no sound
comes from the computer.

Internal speakers make noise or emit no sound. See “Sound Check” on page 65

See “Sound Check” on page 65

Audio driver

Speaker

Main board

Speaker

Main board

Power Management-Related Symptoms

Symptom / Error Action in Sequence

The system will not enter hibernation Keyboard (if control is from the keyboard)

Hard disk drive

Main board

The system doesn't enter hibernation mode and
four short beeps every minute.

The system doesn’t enter standby mode after
closing the LCD

The system doesn't resume from hibernation
mode.

The system doesn't resume from standby mode
after opening the LCD.

Battery fuel gauge in Windows doesn’t go higher
than 90%.

System hangs intermittently. Reconnect hard disk drives.

Press Fn+F4 and see if the computer enters hibernation mode.

Touchpad

Keyboard

Hard disk connection board

Hard disk drive

Main board

LCD cover switch

Main board

Hard disk connection board

Hard disk drive

Main board

LCD cover switch

Main board

Remove battery pack and let it cool for 2 hours.

Refresh battery (continue use battery until power off, then charge
battery).

Battery pack

Main board

Hard disk drive connector

Main board

77 Chapter 4

Peripheral-Related Symptoms

Symptom / Error Action in Sequence

System configuration does not match the
installed devices.

External display does not work correctly. See if there is an error beep. If there is an erro beep, then change

USB does not work correctly USB device cable is firmly connected into the USB ports. Test one

Print problems. Ensure the “Parallel Port” in the “System Devices” of BIOS Setup

Enter BIOS Setup Utility to execute “Load Setup defaults”, then
reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

main board.

Power off. Then check if RAM CPU BIOS are well-connected.

Press Fn+F5 three times slowly

LCD FPC

LCD inverter

LCD

USB port each time.

USB socket is firmly secured to the main board.

Main board

Utility is set to Enabled.

Onboard Devices Configuration

Run parallel port test

Printer driver

Printer cable

Printer

Main board

Keyboard/Touchpad-Related Symptoms

Symptom / Error Action in Sequence

Keyboard (one or more keys) does not work. Reconnect the keyboard cable.

Keyboard

Main board

Touchpad does not work. Reconnect touch pad cable. Modem port is secured to the main

board

Touch pad FPC

Audio/Touch pad board

Main board

Modem-Related Symptoms

Symptom / Error Action in Sequence

Internal modem does not work correctly. Ensure the telephone cable is firmly plugged into the telephone wall

socket and the modem port of the computer.

Modem phone port is secured to the main board.

modem combo board

Main board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 80.

Chapter 4 78

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1. Run the diagnostic test for several times to isolate the problem.

2. If no error is detected, do not replace any FRU.

3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

If an error is detected by the main battery test, see “Check the Power Adapter” on page 63

If an error is detected by the display test, see “Index of Symptom-to-FRU Error Message” on page 76 .

If an error is detected by the floppy disk drive test, see “External Diskette Drive Check” on page 61.

If an error is detected by the keyboard test, see “Keyboard or Auxiliary Input Device Check” on page 61.

79 Chapter 4

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power

System Check” on page 62):

1. Power-off the computer.

2. Visually check them for damage. If any problems are found, replace the FRU.

3. Remove or disconnect all of the following devices:

T Non-Acer devices

T Printer, mouse, and other external devices

T Battery pack

T Hard disk drive

T DIMM

T CD-ROM/Diskette drive Module

T PC Cards

4. Power-on the computer.

5. Determine if the problem has changed.

6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

T Main board

T LCD assembly

Chapter 4 80

81 Chapter 4

Jumper and Connector Locations

Top Vi ew

Chapter 5

PJPD1 DC JACK JP5 TV-OUT CONNECTOR

JP13 DUAL USB CONNECTOR JP6 CRT CORRECTOR

JP1 CPU SOCKET JP11 SINGLE USB CONNECTOR

JP2 FAN CONNECTOR JP3 LCD CONNECTOR

JP31 LED CONNECTOR JP4 INVERTER CONNECTOR

JP29 KEYBOARD CONNECTOR U2 NORTH BRIDGE

JP8 CD-ROM CONNECTOR U5 GRAPHICS CHIP

JP7 HDD CONNECTOR U6 VGA MEMORY CHIP

JP34 TOUCHPAD CONNECTOR U7 VGA MEMORY CHIP

JP30 SW DJ BOARD CONNECTOR U8 VGA MEMORY CHIP

J25 NOT INSTALL U9 VGA MEMORY CHIP

PJP1 BATTERY CONNECTOR JP24 CARD BUS SOCKET

JP27 MINI PCI CONNECTOR J23 MS/SD/MMC CARD READER CONNECTOR

JP36 SPEAKER CONNECTOR JP17 MDC CONNECTOR

JP12 SINGLE USB CONNECTOR JP26 IEEE1394 CONNECTOR

SW1 LID SWITCH J21 ETHERNET CONNECTOR

Chapter 5 82

Bottom View

JP13 DUAL USB CONNECTOR JP5 TV-OUT CONNECTOR

JP8 CD-ROM CONNECTOR JP6 CRT CONNECTOR

JDIM1 MEMORY CONNECTOR JP11 SINGEL USB CONNECTOR

JDIM2 MEMORY CONNECTOR JP26 IEEE1394 CONNECTOR

BATT1 COIN CELL CONNECTOR JP12 SINGEL USB CONNECTOR

PJP1 BATTERY CONNECTOR U16 SOUTH BRIDGE

SW Settings

83 Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 9100. Refer
to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or

regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.

Chapter 6 84

Aspire 9100 Exploded Diagram

85 Chapter 6

Aspire 1360

Adapter

Battery

Boards

Picture No. Partname And Description Part Number

ADAPTER 65W 3PIN LITEON PA-1650-

02A4

ADAPTER 65W 3PIN HI-PRO HP-

OK066B 13QT

BATTERY LI-ION 8 CELLS 4.3AH
SANYO 4UR18650F-2-CPL-15

BATTERY LI-ION 8 CELLS 4.3AH
SONY LIP8151CMPCFSY6

MODEM BOARD (FOXCONN
T60M283.15)

AP.06503.009

AP.0650A.001

BT.00803.005

BT.00804.004

54.A52V5.001

MINI PCI WIRELESS BOARD 802.11b/
G INTEL WM3B2200

POWER BOARD W/FFC CABLE 55.A52V5.001

SW DJ BOARD W/FFC CABLE 55.A52V5.002

AUDIO BOARD W/CIR, FFC/WIRE
CABLE

KI.CAX01.008

55.A52V5.003

Chapter 6 86

Aspire 1360

Picture No. Partname And Description Part Number

Cables

Case/Cover/Bracket Assembly

CONTROL BOARD MODULE 55.A52V5.004

FFC CABLE -TOUCHPAD 50.A52V5.001

POWER CORD US 3PIN 27.A52V5.001

POWER CORD EU 3PIN 27.A52V5.002

POWER CORD UK 3PIN 27.A52V5.003

POWER CORD AUS 3PIN 27.A52V5.004

POWER CORD CHINA 3PIN 27.A52V5.005

POWER CORD DENMARK 3PIN 27.A52V5.006

POWER CORD ITALY 3PIN 27.A52V5.007

POWER CORD SWISS 3PIN 27.A52V5.008

POWER CORD KOREA 3PIN 27.A52V5.009

POWER CORD SOUTH AFRICA 3PIN 27.A52V5.010

POWER CORD 3 PIN 125V 27.01618.051

MIDDLE COVER W/NAME PLATE ,

BUTTON

42.A52V5.001

LOWER CASE W/DIMM DOOR, SW DJ

PLATE W/O SPEAKER

UPPER CASE W/TP, TP BOARD, TP

FFC AND BRACKET

60.A52V5.001

60.A52V5.002

87 Chapter 6

Aspire 1360

Picture No. Partname And Description Part Number

DIMM COVER 42.A52V5.002

TOUCHPAD SUPPORT BRACKET 33.A52V5.001

SW DJ BRACKET 33.A52V5.002

Communication Module

CPU

Combo DRIVE

WIRELESS ANTENNA ASSY 50.A52V5.002

INTEL PENTIUM M 1.6G 2M 533FSB
uFCPGA2 SL86G C-1 STEPPING

INTEL PENTIUM M 1.73G 2M 533FSB
uFCPGA2 SL7SA C-1 STEPPING

INTEL PENTIUM M 1.87G 2M 533FSB
uFCPGA2 SL7S9 C-1 STEPPING

INTEL PENTIUM M 2.0G 2M 533FSB
uFCPGA2 SL7SM C-1 STEPPING

INTEL PENTIUM M 2.13G 2M 533FSB
uFCPGA2 SL7SL C-1 STEPPING

VD/CDRW COMBO MODULE
TOSHIBAN TS-L462A

KC.N0001.730

KC.N0001.740

KC.N0001.750

KC.N0001.760

KC.N0001.770

6M.A52V5.001

Chapter 6 88

Aspire 1360

Picture No. Partname And Description Part Number

DVD RW DRIVE

DVD/CDRW COMBO DRIVE TOSHIBA
TS-L462A W/BEZEL

OPTICAL DEVICE BRACKET 33.A52V5.003

DVD DUAL MODULE (DL) TOSHIBA
TS-L532A

KO.02404.003

6M.A52V5.002

HDD/ HARD DISK DRIVe

DVD DUAL DRIVE (DL)TOSHIBA TS­L532A W/BEZEL

OPTICAL DEVICE BRACKET 33.A52V5.003

KO.00801.008

89 Chapter 6

Aspire 1360

Picture No. Partname And Description Part Number

CASE/COVER/BRACKET ASSEMBLY

HDD 60GB 2.5IN. 4200RPM SEAGATE
N2 ST960821A F/W 3.01

HDD 60GB 2.5IN. 4200RPM TOSHIBA
PLUTO MK6025GAS(ROHS) F/W
KA200A

HDD 60GB 2.5IN. 4200RPM HGST
MORAGA IC25N060ATMR04-0
08K0634 F/S:AD4A

HDD 80GB 2.5IN. 4200RPM TOSHIBA
PLUTO MK8025GAS F/W KA023

HDD 80GB 2.5IN. 4200RPM HGST
MORAGA IC25N080ATMR04-0 08K635
FW:AD4A

HDD 80GB 2.5IN. 4200RPM SEAGATE
N2 ST9808210A F/W 3.01

HDD 100GB 2.5IN. 4200RPM TOSHIBA
PLUTO MK1031GAS F/W AA20

HDD 100GB 2.5IN. 4200RPM
SEAGATE N2 ST9100822A F/W 3.01

HDD BRACKET 33.A52V5.004

KH.06001.002

KH.06004.004

KH.06007.006

KH.08004.003

KH.08007.007

KH.08001.012

KH.10004.001

KH.10001.001

KEYBOARD

HDD COVER 42.A52V5.003

KEYBOARD CHICONY ARABIC KB.A5203.018

KEYBOARD CHICONY BELGIAN KB.A5203.007

KEYBOARD CHICONY CZECH KB.A5203.010

KEYBOARD CHICONY DENMARK KB.A5203.015

KEYBOARD CHICONY FRENCH KB.A5203.004

KEYBOARD CHICONY GERMAN KB.A5203.001

KEYBOARD CHICONY GREECE KB.A5203.016

KEYBOARD CHICONY HUNGARY KB.A5203.011

KEYBOARD CHICONY ITALY KB.A5203.003

Chapter 6 90

Aspire 1360

Picture No. Partname And Description Part Number

KEYBOARD CHICONY NORWAY KB.A5203.014

KEYBOARD CHICONY PORTUGUESE KB.A5203.009

KEYBOARD CHICONY RUSSIAN KB.A5203.012

KEYBOARD CHICONY SPAIN KB.A5203.008

KEYBOARD CHICONY SWEDEN KB.A5203.013

KEYBOARD CHICONY SWISS/G KB.A5203.005

KEYBOARD CHICONY THAILAND KB.A5203.019

KEYBOARD CHICONY TRADITIONAL
CHINESE

KEYBOARD CHICONY TURKISH KB.A5203.017

KEYBOARD CHICONY UK KB.A5203.002

KEYBOARD CHICONY US
INTERNATIONAL

KEYBOARD JME ARABIC KB.A5205.018

KEYBOARD JME BELGIAN KB.A5205.007

KEYBOARD JME CZECH KB.A5205.010

KEYBOARD JME DENMARK KB.A5205.015

KEYBOARD JME FRENCH KB.A5205.004

KEYBOARD JME GERMAN KB.A5205.001

KEYBOARD JME GREECE KB.A5205.016

KEYBOARD JME HUNGARY KB.A5205.011

KEYBOARD JME ITALY KB.A5205.003

KEYBOARD JME NORWAY KB.A5205.014

KEYBOARD JME PORTUGUESE KB.A5205.009

KEYBOARD JME RUSSIAN KB.A5205.012

KEYBOARD JME SPAIN KB.A5205.008

KEYBOARD JME SWEDEN KB.A5205.013

KEYBOARD JME SWISS/G KB.A5205.005

KEYBOARD JME THAILAND KB.A5205.019

KEYBOARD JME TRADITIONAL
CHINESE

KEYBOARD JME TURKISH KB.A5205.017

KEYBOARD JME UK KB.A5205.002

KEYBOARD JME US INTERNATIONAL KB.A5205.006

KB.A5203.020

KB.A5203.006

KB.A5205.020

ASSY LCD MODULE 15.4 IN. WXGA
SAMSUNG LTN154X3-L01-G GLARE

ASSY LCD MODULE 15.4 IN. WXGA
LG LP154W01-A3 GLARE

LCD 15.4 IN. WXGA SAMSUNG
LTN154X3-L01-G GLARE

LCD 15.4 IN. WXGA LG LP154W01-A3
GLARE

6M.A52V5.011

6M.A52V5.012

LK.15406.006

LK.15408.008

91 Chapter 6

Aspire 1360

Picture No. Partname And Description Part Number

LCD INVERTER 19.A52V5.001

LCD CABLE - 15.4 WXGA 50.A52V5.003

INVENTER CABLE 50.A52V5.004

LCD PANEL WITH LOGO W/ANTENNA

15.4

LCD BEZEL 15.4 IN. 60.A52V5.004

LCD BRACKET L 33.A52V5.005

60.A52V5.003

Chapter 6 92

Aspire 1360

MAINBOARD

Picture No. Partname And Description Part Number

LCD BRACKET R 33.A52V5.006

LCD RUBBER - CIRCLE 47.A52V5.001

LCD RUBBER - LONG 47.A52V5.002

LCD SCREW PAD 47.A52V5.003

MAINBOARD 915GM M24-128MB FOR
TV SKU W/ 3 IN 1, PCMICA SLOT W/O
CPU MEMORY

MAINBOARD 915GM M24-128MB NON
TV SKU W/ 3 IN 1, PCMICA SLOT W/O
CPU MEMORY

TBD

TBD

MEMORY

FAN

Heatsink

PCMCIA SLOT 22.A52V5.001

MEMORY DDR333 256MB SAMSUNG
M470L3224FT0-CB3

MEMORY DDR333 256MB INFINEON
HYS64D32020HDL-6-C (.11u)

MEMORY DDR333 256MB HYNIX
HYMD232M646D6-JAA

MEMORY DDR333 512MB SAMSUNG
M470L6524 FT0-CB3

MEMORY DDR333 256MB INFINEON
HYS64D64020HBDL-6-C (.11u)

FAN 23.A52V5.001

THERMAL MODULE-CPU 33.A52V5.001

KN.2560B.008

KN.25602.012

KN.2560G.001

KN.5120B.006

KN.51202.025

93 Chapter 6