The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
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Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
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VI
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System Specifications
Features
Below is a brief summary of the computer’s many features:
Operating system
TGenuine Windows
TGenuine Windows
TGenuine Windows
TGenuine Windows
TGenuine Windows
NOTE: Windows® VistaTM Capable PCs come with Windows® XP installed, and can be upgraded to
®
Windows
VistaTM. For more information on Windows® VistaTM and how to upgrade, go to:
Microsoft.com/windowsvista.
Platform and memory
TAMD
TIntegrated Intel
TCore logic: nVidia
TUp to 2GB of JEDEC 200-pin DDR2 533/677 MHz memory, upgradeable to 4GB using two
®
Socket S1g1 mobile technology, featuring:
t AMD CPU S1g1 1.6GHz ~ 2.3GHz processor (Turion 64 Dual-Core / Sempron Single-Core) Rev. G and F;
HT 1.6~2.0 GT/s
n) Wi-Fi CERTIFIED
graphics features, a dedicated video processor,LVDS, an HDTV encoder and a rich feature set
including a PCI Express interface, native Gigabit Ethernet MAC, Serial ATA and ATA-133 support,
high-definition audio, USB2.0, PCI, real-time power management processor, and other standard
peripheral functions.
soDIMM modules (dual-channel support)
®
VistaTM Capable
®
VistaTM Home Basic / Home Premium / Ultimate / Business Edition
1Optical driveInternal optical drive; accepts CDs or DVDs
2Optical disk access
3Optical drive eject
4Emergency eject holeEjects the optical drive tray when the
52 USB 2.0 portsConnect to USB 2.0 devices (e.g., USB
(slot-load or tray-load depending on
model).
Lights up when the optical drive is active.
indicator
Ejects the optical disk from the drive.
button
computer is turned off.
mouse, USB camera).
6DC-in jackConnects to an AC adapter.
7Kensington lock slotConnects to a Kensington-compatible
Rear view
#IconItemDescription
1Ventilation slotEnable the computer to stay cool, even
computer security lock.
after prolonged use.
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Base view
#ItemDescription
1Battery bayHouses the computer’s battery pack.
2Battery lockLocks the battery in position.
3Battery release latchReleases the battery for removal.
4Ventilation slots and
5Memory compartmentHouses the computer’s main memory.
6Hard disk bayHouses the computer’s hard disk (secured with screws)
cooling fan
Enable the computer to stay cool, even after prolonged use.
Note: Do not cover or obstruct the opening of the fan.
Indicators
The computer has several easy-to-read status indicators.
The front panel indicators are visible even when the computer cover is closed up.
12Chapter 1
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IconFunctionDescription
HDDIndicates when the hard disc or optical drive is active.
Num lockLights when Num Lock is activated.
Cap lockLights when Cap Lock is activated
PowerLights up when the computer is on.
BatteryLights up when the battery is being charged.
BluetoothIndicates the status of Bluetooth communication.
Wireless LANIndicates the status of wireless LAN communication.
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows
green when in AC mode.
Easy-Launch Buttons
To the right of the keyboard there are three easy-launch buttons: Web browser, mail, and one user-
programmable button. You can also find an Empowering Key “ located above the keyboard.
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Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email
and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons,
run the Acer Launch Manager.
Launch keyDefault application
Acer Empowering Technology (user-programmable)
Web browserInternet browser (user-programmable)
MailEmail application (user-programmable)
PUser-programmable
Touchpad Basics
The following teaches you how to use the touchpad:
TMove your finger across the touchpad (2) to move the cursor.
TPress the left (1) and right (4) buttons located beneath the touchpad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad is the same as clicking the left button.
TUse the fingerprinter (3) to enroll the computer with registered fingerprint. This recognition device
Tap twice (at the
same speed as
double-clicking a
mouse button); rest
your finger on the
touchpad on the
second tap and
drag the cursor.
Swipe your finger
over the
fingerprinter.
NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger
movements; hence, the lighter the touch, the better the response. Tapping too hard will not increase the
touchpad’s responsiveness.
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Using the Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, one Windows key and
twelve function keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed
Num lock
<Fn>+<F11>
Scroll lock
<Fn>+<F12>
are in uppercase.
When Num Lock is on, the embedded keypad is in
numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric
data entry. A better solution would be to connect an
external keypad.
When Scroll Lock is on, the screen moves one line up
or down when you press the up or down arrow keys
respectively. Scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired AccessNum Lock OnNum Lock Off
Number keys on embedded
keypad
Cursor-control keys on
embedded keypad
Main keyboard keysHold <Fn> while typing
Type numbers in a normal
manner.
Hold <Shift> while using
cursor-control keys.
letters on embedded
keypad.
Hold <Fn> while using
cursor-control keys.
Type the letters in a normal
manner.
Windows Keys
The keyboard has one key that performs Windows-specific functions.
16Chapter 1
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KeyIconDescription
Windows keyPressed alone, this key has the same effect as
clicking on the Windows Start button; it launches the
Start menu. It can also be used with other keys to
provide a variety of function:
+ <Tab> Activates next taskbar button.
+ <E> Opens the My Computer window
+ <F1> Opens Help and Support.
+ <F> Opens the Search: All Files dialog box.
+ <R> Opens the Run dialog box.
+ <M> Minimizes all windows.
<Shift>+ + <M> Undoes the minimize all windows
action.
This key has the same effect as clicking the right
Application key
mouse button; it opens the application’s context
menu.
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output, and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hot KeyIconFunctionDescription
<Fn>+<F1>Hot key helpDisplays help on hot keys.
<Fn>+<F2>Acer eSettingsLaunches the Acer eSettings in Acer eManager.
<Fn>+<F3>Acer ePower
Management
<Fn>+<F4>SleepPuts the computer in Sleep mode.
Launches the Acer ePower Management in Acer
Empowering Technology. See “Acer Empowering Technology” on page 19.
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Hot KeyIconFunctionDescription
<Fn>+<F5>Display toggleSwitches display output between the display screen,
<Fn>+<F6>Screen blankTurns the display screen backlight off to save power.
<Fn>+<F7>Touchpad toggleTurns the internal touchpad on and off.
<Fn>+<F8>Speaker toggleTurns the speakers on and off.
<Fn>+<w>Volume upIncreases the speaker volume.
<Fn>+<y>Volume downDecreases the speaker volume.
<Fn>+<-x>Brightness upIncreases the screen brightness.
external monitor (if connected) and both.
Press any key to return.
<Fn>+<z>Brightness downDecreases the screen brightness
Special Key
You can locate the Euro symbol and US dollar sign at the upper-center of your keyboard.
To t y pe :
The Euro symbol
1. Open a text editor or word processor.
2.Hold <Alt Gr> and then press the <5> symbol at the upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
The US dollar sign
1.Open a text editor or word processor.
2.Hold <Shift> and then press the <4> key at the upper-center of the keyboard.
NOTE: This function varies by the operating system version.
18Chapter 1
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Acer Empowering Technology
Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and
manage your new Acer notebook. It features the following handy utilities:
TAcer eNet Management hooks up to location-based networks intelligently.
TAcer ePower Management extends battery power via versatile usage profiles.
TAcer ePresentation Management connects to a projector and adjusts display settings conveniently.
TAcer eDataSecurity Management protects data with passwords and advanced encryption algorithms.
TAcer eLock Management limits access to external storage media.
TAcer eRecovery Management backs up and recovers data flexibly, reliably and completely.
TAcer eSettings Management accesses system information and adjusts settings easily.
TAcer ePerformance Management improves system performance by optimizing disk space, memory and
registry settings.
For more information, press the <> key to launch the Empowering Technology toolbar, then click on the
appropriate utility and select the Help or Tutorial function.
Empowering Technology password
Before using Acer eLock Management and Acer eRecovery Management, you must initialize the Empowering
Technology password. Right-click on the Empowering Technology toolbar and select “Password Setup” to do
so. If you do not initialize the Empowering Technology password, you will be prompted to do so when running
Acer eLock Management or Acer eRecovery Management for the first time.
Acer eNet Management
Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a
variety of locations. To access this utility, either click on the “Acer eNet Management” icon on your notebook,
or start the program from the Start menu. You also have the option to set Acer eNet Management to start
automatically when you boot up your PC.
Acer eNet Management automatically detects the best settings for a new location, while offering you the
freedom to manually adjust the settings to match your needs.
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Acer eNet Management can save network settings for a location to a profile, and automatically switch to the
appropriate profile when you move from one location to another. Settings stored include network connection
settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings.
Security and safety concerns mean that Acer eNet Management does not store username and password
information.
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Acer ePower Management
Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower
Management from the Empowering Technology interface.
AC Mode (Adapter mode)
The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other
settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire
(1394), Wired LAN and Optical Device if supported.
DC Mode (Battery mode)
There are three pre-defined profiles - Balanced, Power Saver, and High Performance. You can also define the
power plan optimized for your needs.
To create new power plan
1. Select a predefined power plan and click the ““ icon shown on the lower left-hand side.
2.Enter the name for the newly created power plan.
3.Select one of the predefined power plan that is closest to what you want.
4.Change the display and sleep settings as desired.
5.Click “OK“ to apply the setting.
6.A new power plan is created.
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Battery status
For real-time battery life estimates based on current usage, refer to the time shown in the “Remaining Battery
Life” field.
For additional power options, click “More Power option”.
Acer ePresentation Management
Acer ePresentation Management lets you project your computer’s display to an external device or project
using the hot key: Fn + F5. If auto-detection hardware is implemented in the system, your system display will
be automatically switched out when an external display is connected to the system.
22Chapter 1
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Acer eDataSecurity Management
Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by
unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and
easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft
Outlook.
The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default
encryption. This encryption will be used to encrypt files by default, or you can choose to enter your won filespecific password when encrypting a file.
NOTE: The password used encrypt a file is the unique key that the system needs to decrypt it. If you lose the
password, the supervisor password is the only other key capable of decrypting the file. If you lose both
passwords, there will be no way to decrypt your encrypted file! Be sure to safeguard all related
passwords!
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24Chapter 1
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Acer eLock Management
Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy
drives to ensure that data cannot be stolen while your notebook is unattended.
TRemovable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.
TOptical drive devices - includes any kind of CD-ROM or DVD-ROM drives.
TFloppy disk drives - 3.5-inch disks only.
TInterfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth.
To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the
devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting,
until unlocked.
NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or taking
your notebook to an Acer Customer Service Center. Be sure to remember or write down your password.
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Acer eRecovery Management
Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by
the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your
system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you
with:
TPassword protection.
TRecovery of applications and drivers.
TImage/data backup:
TBack up to HDD (set recovery point).
TBack up to CD/DVD.
TImage/data recovery tools:
TRecover from a hidden partition (factory defaults).
TRecover from the HDD (most recent user-defined recovery point).
TRecover from CD/DVD.
For more information, please refer to “Acer eRecovery Management”
NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery
Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To
ensure the best results when recovering your system using a CD or Acer eRecovery Management,
detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer
ezDock.
26Chapter 1
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Acer eSettings Management
Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health
status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so
your computer runs faster, smoother and better.
Acer eSettings Management also:
TProvides a simple graphical user interface for navigating.
TDisplays general system status and advanced monitoring for power users.
Getting to know your Acer OrbiCam
1233
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No.Item
1Lens
2Power indicator
3Rubber grip (selected models only)
Launching the Acer OrbiCam
To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen.
OR
Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture window appears.
Changing the Acer OrbiCam resolution
To change the capture resolution, click the displayed resolution button to select the desired resolution.
Using the Acer OrbiCam as webcam
The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM) application.
To use the Acer OrbiCam as a webcam, open the IM service, then select the video/webcam feature. You can
now broadcast from your location to an IM partner anywhere in the world.
28Chapter 1
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Using the System Utilities
Start Control Panel Display
Note:
Start Control Panel Display
Settings(2)
Extend my windows desktop onto this monitor
ApplyOK
Start All ProgramsAcer GridVista
NOTE: The system utilities work under Microsoft Windows XP only.
Acer GridVista (dual-display compatible)
NOTE: This feature is only available on certain models.
To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then
select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the
display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows
on the same screen. To access this function, please go to Start > All Programs and click on Acer GridVista.
You may choose any one of the four display settings indicated below:
Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display
compatible, allowing two displays to be partitioned independently.
Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
AcerGridVista is simple to set up:
1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
2.Drag and drop each window into the appropriate grid.
3.Enjoy the convenience of a well-organized desktop.
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Note:
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's
recommended value.
Launch Manager
Launch Manager allows you to set the four easy-launch buttons (see their locations mentioned in “EasyLaunch Buttons”). You can access the Launch Manager by clicking Start > All Programs > Launch Manager to
start the application.
30Chapter 1
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Hardware Specifications and Configurations
Processor
ItemSpecification
CPU typeAMD CPU S1g1 1.6GHz ~ 2.3GHz processor (Turion 64 Dual-Core /
Input ratingInlet 3p, 19V/3.42A, 65W, w LED, w/o PFC, universal
Inlet 3p, 19V/4.74A, 90W, w LED, w PFC, universal
Maximum input AC current3.42A / 4.74A
Inrush current 220A@115VAC
220A@230VAC
Efficiency82% min. @115VAC input full load
System Power Management
ACPI modePower Management
Mech. Off (G3)All devices in the system are turned off completely.
Soft Off (G2/S5)OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0)Individual devices such as the CPU and hard disc may be power
managed in this state.
Suspend to RAM (S3)CPU set power down
VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode
Save to Disk (S4)Also called Hibernation Mode. System saves all system states and
data onto the disc prior to power off the whole system.
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38Chapter 1
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System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
Chapter 2
To activate the BIOS Utility, press
on the bottom of screen).
Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
m during POST (when “Press <F2> to enter Setup” message is prompted
PhoenixBIOS Setup Utility
Information
MainSecurityPowerExitBoot
CPU Type :
CPU Speed :
IDE1 Model Name :
IDE1 Serial Number :
ATAPI Model Name :
System BIOS Version :
Asset Tag Number :
Product Name :
Manufacturer Name :Acer
UUID:
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
F1 Help Select ItemF5/F6 Change Values F9 Setup Defaults
Esc
Exit Select MenuEnter Select Sub- MenuF10 Save and Exit
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Navigating the BIOS Utility
There are seven menu options: Info., Main, System Devices, Security, Power, Boot, and Exit.
Follow these instructions:
TTo choose a menu, use the cursor left/right keys (zx).
TTo choose an option, use the cursor up/down keys (wy).
TTo change an option format, press por q.
TA plus sign (+) indicates the item has sub-items. Press e to expand this item.
TPress ^ while you are in any of the menu options to go to the Exit menu.
TIn any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.
40Chapter 2
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Information
PhoenixBIOS Setup Utility
Information
CPU Type :
Mobile AMD Sempron(tm) Processor 3600+
CPU Speed :
MainSecurityPowerExitBoot
2000 MHz
IDE1 Model Name :
IDE1 Serial Number :
ATAPI Model Name :
System BIOS Version :
Asset Tag Number :
Product Name :
Manufacturer Name :Acer
UUID:
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
F1 Help Select ItemF5/F6 Change Values F9 Setup Defaults
Esc
Exit Select MenuEnter Select Sub- MenuF10 Save and Exit
NOTE: The system information is subject to different models.
ParameterDescription
CPU Type / CPU SpeedThis field shows the CPU type and speed of the system.
IDE1 Model NameThis field shows the model name of HDD installed on primary IDE master.
IDE1 Serial NumberThis field displays the serial number of HDD installed on primary IDE master.
ATAPI Model NameThis field displays the model number of the installed ATAPI drive.
System BIOS VersionDisplays system BIOS version.
VGA BIOS VersionThis field displays the VGA firmware version of the system.
Serial NumberThis field displays the serial number of this unit.
Asset Tag NumberThis field displays the asset tag number of the system.
Product NameThis field shows product name of the system.
Manufacturer NameThis field displays the manufacturer of this system.
UUID NumberThis will be visible only when an internal LAN device is presenting.
UUID=32bytes
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Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.
PhoenixBIOS Setup Utility
Information
MainSecurityPowerExitBoot
System Time:[19:03:49]
System Date :[04/25/2007]
System Memory :634 KB
Extended Memory :767 MB
Video Memory :[256Mb]
Quiet Boot :[Enabled]
Power On Display :[Enabled]
Network Boot :[Disabled]
F12 Boot Menu :[Enabled]
D2D Recovery :[Disabled]
Shows system base memory size
Shows extended memory size
Item Specific Help
<Tab> , <Shift-Tab> , or
<Enter> selects field.
F1
Help
Exit
Esc Enter Select Sub-MenuF10 Save and Exit
NOTE: The screen above is for your reference only. Actual values may differ.
Select Item
Select Menu
F5/F6
Change Values
F9 Setup Defaults
42Chapter 2
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionFormat/Option
System TimeSets the system time. The hours are displayed
with 24-hour format.
System DateSets the system date.Format MM/DD/YYYY (month/day/
System MemoryThis field reports the memory size of the system.
Memory size is fixed to 640MB
Extended MemoryThis field reports the memory size of the
extended memory in the system.
Extended Memory size=Total memory size-1MB
Video MemoryShows the Video memory size.
Quiet BootDetermines if Customer Logo will be displayed or
not; shows Summary Screen is disabled or
enabled.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and
Summary Screen is enabled.
Power on displayAuto: During power process, the system will
detect if any display device is connected on
external video port. If any external display device
is connected, the power on display will be in CRT
(or projector) only mode. Otherwise it will be in
LCD only mode.
Both: Simultaneously enable both the integrated
LCD screen and the system’s external video port
(for an external CRT or projector).
Network BootEnables, disables the system boot from LAN
(remote server).
F12 Boot MenuEnables, disables Boot Menu during POST.
D2D RecoveryEnables, disables D2D Recovery function. The
function allows the user to create a hidden
partition on hard disc drive to store operation
system and restore the system to factory
defaults.
Format: HH:MM:SS
(hour:minute:second) System Time
year) System Date
Enabled or Disabled
Option:
Auto or Both
Option:
Option:
Enabled or Disabled
Disabled or Enabled
Option:
Enabled or Disabled
Option:
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.
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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
PhoenixBIOS Setup Utility
Information
Supervisor Password Is :
User Password Is :Clear
SATA Port 0 Disk statusClear
Set Supervisor Password
Set User Password
Set SATA Port 0 HDD Password
MainSecurityPowerExitBoot
Clear
[Enter]
[Enter]
[Enter]
Item Specific Help
Supervisor Password
controls access to the
setup utility.
Password on boot :
[Enabled]
F1 Help
Select ItemF5/F6 Change ValuesF9 Setup Defaults
Esc Exit Select MenuEnter Select Sub-Menu F10 Save and Exit
44Chapter 2
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
Supervisor Password isShows the setting of the Supervisor password
User Password isShows the setting of the user password.
Hard Disk Password StatusShows the setting of the hard disk password.
Set Supervisor PasswordPress Enter to set the supervisor password.
When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu nor
change the value of parameters.
Set User PasswordPress Enter to set the user password. When
user password is set, this password protects
the BIOS Setup Utility from unauthorized
access. The user can enter Setup menu only
and does not have right to change the value of
parameters.
Set Hard Disk PasswordPress Enter to set the hard disk password.
When set, this password protects the BIOS
Setup Utility from unauthorized access. The
user can not either enter the Setup menu nor
change the value of parameters.
Password on BootDefines whether a password is required or not
while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for changes
and should be grayed out if the user password
was used to enter setup.
Clear or Set
Clear or Set
Clear or Set
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Setting a Password
Follow these steps as you set the supervisor, user, or hard disk password:
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:
2.Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric
characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.
IMPORTANT: Be very careful when typing your password because the characters do not appear on the
screen.
3.Press e. After setting the password, the computer sets the Supervisor Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press u to save the changes and exit the BIOS Setup Utility.
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Removing a Password
Follow these steps:
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press e. After setting the password, the computer sets the Supervisor Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press u to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses u.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
46Chapter 2
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If the new password and confirm new password strings do not match, the screen will display the following
message.
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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the diskette drive in module bay, the onboard hard disk drive, and the CD-ROM in module bay.
PhoenixBIOS Setup Utility
Information
Boot Priority Order:
MainSecurityPowerExitBoot
1: IDE 4 : Hitachi HTS541680J9SA00-(S
2: PCI SCSI :
3: IDE CDROM : HL-DT-STCD-RW/DVD DRIVE-(P
4: PCI BEV : NVIDIA Boot Agent 244.0538
5: USB HDD :
6: USB CDROM :
7: USB FDC :
8: USB KEY :
Excluded from boot order :
Item Specific Help
Keys used to view or
configure devices :
Up and Down arrows
select a device.
-
<+> and <
> moves
the device up or down.
<f> and <r> specifies
the device fixed or
removable.
<x> exclude or include
the device to boot.
<Shift +1> enables or
disables a device.
<1 - 4> Loads default
boot sequence.
F1
Help
Exit
Esc Enter Select Sub-MenuF10 Save and Exit
Select Item
Select Menu
F5/F6
Change Values
F9 Setup Defaults
48Chapter 2
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Power
The Power screen displays a summary of your computer power settings, and also includes advanced setup
parameters. It allows the user to enable and disable the power management options on the computer and
specify standard power parameters for specific components.
PhoenixBIOS Setup Utility
Information
C State Configuration[Auto]
C1E Configuration[Auto]
CPU Throttle :[Disabled]
CPU Spread Spectrum : [0.50% H.Kiss Up]
iGPU Spread Spectrum : [2.00% Triangular Center]
SATA Spread Spectrum : [Triangular Down]
SATA Spread Spectrum : [Triangular Down]
PState Configuration[Enabled]
USB CSC Resume[Disabled]
DIPM[Disabled]
HIPM[Enabled]
PCI Clocks :[Enabled]
AltVid[Disabled]
Power Saver
ASPM (L0s/L1)[Enabled]
MainSecurityPowerExitBoot
Item Specific Help
Enable or Disable
C2/C3 CPU power states.
Auto enables C2 and C3
if single core is
detected and disables
C2+C3 if dual
core is detected.
F1
Help
Exit
Esc Enter Select Sub-MenuF10 Save and Exit
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionFormat/Option
C State Configuration
C1E Configuration
CPU ThrottleEnables, disables the CPU throttle, to increase
CPU Spread Spectrum
iGPU Spread Spectrum
SATA Spread Spectrum
PState Configuration
USB CSC ResumeEnables, disables USB CSC resume.
DIPMEnables, disables device initiated power
HIPM
Select Item
Select Menu
CPU speed and performance.
management on the hard disk.
F5/F6
Change Values
F9 Setup Defaults
Disabled or Enabled
Enabled or Disabled
Disabled or Enabled
Disabled or Enabled
Enabled or Disabled
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ParameterDescriptionFormat/Option
PCI ClocksEnables, disables the PCI clock.
AltVidEnables, disables the Altvid function, to reduce
processor voltage to the minimal operation level.
Power Saver
ASPM (L0s/L1)
Enabled or Disabled
Disabled or Enabled
Enabled or Disabled
50Chapter 2
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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
PhoenixBIOS Setup Utility
Information
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes
MainSecurityPowerExitBoot
[Enter]
[Enter]
[Enter]
[Enter]
[Enter]
Item Specific Help
Exit System Setup and
save your changes to
CMOS.
F1
Help
Exit
Esc Enter Select Sub-MenuF10 Save and Exit
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesExit System Setup and save your changes to CMOS.
Exit Discarding ChangesExit utility without saving setup data to CMOS.
Load Setup DefaultLoad default values for all SETUP item.
Discard ChangesLoad previous values from CMOS for all SETUP items.
Save ChangesSave Setup Data to CMOS.
Select Item
Select Menu
F5/F6
Change Values
F9 Setup Defaults
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BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
TNew versions of system programs
TNew features or options
TRestore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Follow the steps below to run the Phlash.
1.Prepare a bootable diskette.
2.Copy the flash utilities to the bootable diskette.
3.Then boot the system from the bootable diskette. The flash utility has auto-execution function.
52Chapter 2
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Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
TWrist grounding strap and conductive mat for preventing electrostatic discharge
TSmall Philips screw driver
TPhilips screwdriver
TPlastic flat head screw driver
TTweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
Chapter 3
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
3.Remove the battery pack.
54Chapter 3
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Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
Start
Battery Pack
Thermal
Door
B*1
D*1
System FanMemory
B*4
Thermal
Module
CPU
F*1
ODD Module
Lower Case
Assembly
D*5
F*1
F*1
Mimi Cover
Middle Cover
F*2
Keyboard
C*2 LCD hinges to logic
D*2 LCD hinges to logic
LCD Module
C*2 on bottom side
C*8 upper case assembly to lower case a ssembly on bottom side
C*2 upper case assembly to lower case assembly on upper side
F*2
HDD Door
H*4
HDD Bracket
Upper Case
Assembly
HDD
Lower Case
Modem
Board
F*1
Main Board
F*2
Speaker Set
Switch Board
(for AS
models)
F*2F*1
Media Board
(for AS
models)
Touchpad
Touchpad
Bracket
F*1
Touchpad
FFC
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LCD Module
B*4
LCD Bezel
G*1 for 15"
G*2 for 15.4"
LCD Inverter
B*2
LCD Panel
G*2 for 15.4"
LCD
Assembly
Wireless
Antenna Set
LCD Cable
Screw List
ItemDescriptionPart Number
ASCREW M2.5*3(NL)86.TAVV5.001
BSCREW M2.5*6(NL)86.TAVV5.002
CSCREW M2.5*10(NL)86.TAVV5.003
DSCREW M2.5*15(NL)86.TAVV5.004
ESCREW M2*2.286.TAVV5.005
FSCREW M2*3(NL)86.TAVV5.006
GSCREW M2*486.TAVV5.007
HSCREW M3*4(NL)86.TAVV5.008
ISCREW D-SUB 4#X40* 1/5-NI (NL)86.TAVV5.009
F*8 (4 on left; 4 on right)
LCD Bracket
Sets
LCD
56Chapter 3
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Removing the Battery Pack
1.Unlock the battery lock (move the battery lock to the right).
2.Slide the battery release latch then remove the battery.
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Removing the HDD Module/ODD Module/Memory/Wireless LAN Card/
Keyboard and the LCD Module
1.Press and release the PC dummy card from the PC slot as shown.
2.To access the internal laptop components, you have to first remove the back panel. Turn over the laptop
and remove the nine screws fastening the back panel.
3.Lift the back panel up as shown.
Removing the HDD Module
4.Remove the two screws fastening the HDD module bracket.
5.Pull out the HDD module by the two bracket as shown.
Removing the ODD Module
6.Remove the screw fastening the ODD module.
7.Use a flat screwdriver to gently push out the ODD module as shown.
58Chapter 3
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Chapter 359
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Removing the Memory
8.Pull out the snaps securing the memory in place. The memory will pop up.
9.Remove the memory from the DIMM socket (If the notebook has two memory modules, then repeat this
step).
Removing the Wireless LAN Card
10. Remove the two screws fastening the wireless LAN card panel.
11. Lift up the panel as shown.
12. Disconnect the main and auxiliary antenna from the wireless LAN card.
13. Remove the two screws fastening the wireless LAN card.
14. Take out the wireless LAN card from the main unit.
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Removing the Keyboard and LCD Module
1.Remove the eight screws fastening the keyboard and LCD module to the main unit.
2.Turn the notebook over and gently pry up and remove the power board cover as shown.
3.Lift the keyboard up and towards you.
4.Disconnect the keyboard cable from the main board and remove the keyboard from the main unit.
5.Disconnect both ends of the power board cable.
6.Disconnect the LCD module and microphone cables, and pull through the wireless LAN antennas from
the underside of the main unit.
7.Remove the six screws securing the hinges.
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8.Detach the LCD module from the main unit.
62Chapter 3
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Disassembling the Main Unit
Separate the Main Unit Into the Upper and the Lower Case Assembly
1.Remove the ten screws fastening the lower case assembly to the upper case assembly.
2.Turn the notebook over and remove the three screws fastening the power board.
3.Remove the power board from the main unit.
4.Remove the eight screws fastening the upper case assembly to the lower case assembly.
5.Disconnect the touchpad, speaker and bluetooth cables.
6.Gently lift off the upper case assembly from the lower case assembly
Disassembling the Lower Case Assembly
Removing the Main Board
1.Remove the two screws fastening the main board to the lower case.
2.Disconnect both ends of the audio board cable as shown.
3.Remove the main board.
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Removing the Audio Board
4.Remove the screw fastening the audio board.
5.Remove the audio board.
Disassembling the Upper Case Assembly
Removing the Bluetooth Module
1.Remove the two screws fastening the bluetooth module.
2.Remove the bluetooth module.
Removing the Speakers
3.Remove the speaker cable from the upper case.
4.Remove the three screws fastening the speakers.
5.Remove the speakers.
64Chapter 3
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Removing the Touchpad Cable
6.Disconnect the touchpad cable from the touchpad module as shown.
Disassembling the Main Board
Removing the USB Board
1.Remove the two screws fastening the USB board.
2.Remove the USB board.
Removing the MDC Card Module
3.Remove the screw fastening the MDC card module.
4.Remove the MDC card module.
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Removing the Thermal Module and System Fan
5.Unscrew the four spring screws and remove the two screws fastening the thermal module.
6.Disconnect the system fan cable as shown.
7.Remove the thermal module and system fan.
Removing the CPU
8.Use a flat screwdriver to release the CPU lock (Turn counter clockwise).
9.Remove the CPU from the CPU socket carefully.
66Chapter 3
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Disassembling the LCD Module
1.Remove the six screw rubbers as shown.
2.Then remove the six screws fastening the LCD bezel.
3.Detach the LCD bezel from the LCD module carefully.
4.Remove the four screws holding the LCD.
5.Detach the two inverter cable connectors from the inverter board.
6.Disconnect the CCD cable connector from the CCD board.
7.Take out the LCD from the LCD panel.
8.Remove the two screws fastening the left LCD bracket and detach it.
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9.Remove the two screws fastening the right LCD bracket and detach it.
10. Disconnect the LCD cable from the LCD.
11. Detach the microphone cable from the LCD cover and remove the microphone.
12. Remove the CCD from the LCD cover as shown.
Disassembling the External Modules
Disassembling the HDD Module
1.Remove the two screws fastening the bracket to the HDD module.
2.Remove the bracket.
Disassembling the ODD Module
1.Remove the two screws holding the optical bracket.
2.Then remove the optical bracket from the optical disk drive.
68Chapter 3
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Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure (The power indicator does not go
on or stay on).
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed messages
on screen.
Other symptoms (i.e. LCD display problems or
others).
Symptoms cannot be re-created (intermittent
problems).
“Power System Check” on page 71
“Power-On Self-Test (POST) Error Message” on
page 74
“Undetermined Problems” on page 86
“Error Message List” on page 75
“Power-On Self-Test (POST) Error Message” on
page 74
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on
page 74
“Intermittent Problems” on page 85
“Undetermined Problems” on page 86
Chapter 4
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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if FDD Test is passed as the program runs to FDD Test.
3.Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.Reconnect the external diskette drive/DVD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.Reconnect the external diskette drive/CD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer:
TNumeric keypad
TExternal keyboard
70Chapter 4
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If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the diagnostic program (please refer to main board).
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
T“Check the Power Adapter” on page 72
T“Check the Battery Pack” on page 73
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Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure:
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1.If the voltage is not correct, replace the power adapter.
2.If the voltage is within the range, do the following:
TReplace the System board.
TIf the problem is not corrected, see “Undetermined Problems” on page 86.
TIf the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3.If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4.If the operational charge does not work, see “Check the Battery Pack” on page 73.
72Chapter 4
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Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.Check out the Power Management in Control Panel
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.Power off the computer.
2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the touchpad cables.
2.Replace the touchpad.
3.Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
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Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 86.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
74Chapter 4
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Index of Error Messages
Error Code List
Error CodesError Messages
006Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment Configuration
Error”)
010Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
070Real Time Clock Error
071CMOS Battery Bad
072CMOS Checksum Error
110System disabled.
Incorrect password is specified.
<No error code>Battery critical LOW
In this situation BIOS will issue 4 short beeps then shut down
system, no message will show.
<No error code>Thermal critical High
In this situation BIOS will shut down system, not show message.
Error Message List
Error MessagesFRU/Action in Sequence
Failure Fixed DiskReconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board
Stuck Keysee “Keyboard or Auxiliary Input Device Check” on page 70.
Keyboard errorsee “Keyboard or Auxiliary Input Device Check” on page 70.
Keyboard Controller Failedsee “Keyboard or Auxiliary Input Device Check” on page 70.
Operating system not foundEnter Setup and see if fixed disk and drive A: are properly identified.
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Run “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Setup Utility
See “External Diskette Drive Check” on page 70.
Setup Utility
System board
System board
System board
RTC battery
System board
RTC battery
System board
BIOS ROM
System board
System board
RTC battery
System board
Diskette drive
Hard disk drive
System board
76Chapter 4
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Error Message List
No beep Error MessagesFRU/Action in Sequence
No beep, power-on indicator turns off and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank. But you can see POST on an external
CRT.
No beep, power-on indicator turns on and a
blinking cursor shown on LCD during POST.
No beep during POST but system runs correctly. Speaker
Power source (battery pack and power adapter). See “Power
System Check” on page 71..
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
LED board.
System board.
Power source (battery pack and power adapter). See “Power
System Check” on page 71..
Reconnect the LCD connector
Hard disk drive
LCD inverter ID
LCD cable
LCD Inverter
LCD
System board
Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Ensure every connector is connected tightly and correctly.
System board
System board
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Phoenix BIOS Beep Codes
CodeBeepsPOST Routine Description
02hVerify Real Mode
03hDisable Non-Maskable Interrupt (NMI)
04hGet CPU type
06hInitialize system hardware
08hInitialize chipset with initial POST values
09hSet IN POST flag
0AhInitialize CPU registers
0BhEnable CPU cache
0ChInitialize caches to initial POST values
0EhInitialize I/O component
0FhInitialize the local bus IDE
10hInitialize Power Management
11hLoad alternate registers with initial POST
12hRestore CPU control word during warm boot
13hInitialize PCI Bus Mastering devices
14hInitialize keyboard controller
16h1-2-2-3BIOS ROM checksum
17hInitialize cache before memory autosize
18h8254 timer initialization
1Ah8237 DMA controller initialization
1ChReset Programmable Interrupt Controller
20h1-3-1-1Test DRAM refresh
22h1-3-1-3Test 8742 Keyboard Controller
24hSet ES segment register to 4 GB
26hEnable A20 line
28hAutosize DRAM
29hInitialize POST Memory Manager
2AhClear 215 KB base RAM
2Ch1-3-4-1RAM failure on address line xxxx
2Eh1-3-4-3RAM failure on data bits xxxx of low byte of
2FhEnable cache before system BIOS shadow
30h1-4-1-1RAM failure on data bits xxxx of high byte of
32hTest CPU bus-clock frequency
33hInitialize Phoenix Dispatch Manager
36hWarm start shut down
38hShadow system BIOS ROM
3AhAutosize cache
3ChAdvanced configuration of chipset registers
3DhLoad alternate registers with CMOS values
42hInitialize interrupt vectors
45hPOST device initialization
values
memory bus
memory bus
78Chapter 4
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CodeBeepsPOST Routine Description
46h2-1-2-3Check ROM copyright notice
48hCheck video configuration against CMOS
49hInitialize PCI bus and devices
4AhInitialize all video adapters in system
4BhQuietBoot start (optional)
4ChShadow video BIOS ROM
4EhDisplay BIOS copyright notice
50hDisplay CPU type and speed
51hInitialize EISA board
52hTest keyboard
54hSet key click if enabled
58h2-2-3-1Test for unexpected interrupts
59hInitialize POST display service
5AhDisplay prompt “Press F2 to enter SETUP”
5BhDisable CPU cache
5ChTest RAM between 512 and 640 KB
60hTest extended memory
62hTest extended memory address lines
64hJump to User Patch1
66hConfigure advanced cache registers
67hInitialize Multi Processor APIC
68hEnable external and CPU caches
69hSetup System Management Mode (SMM) area
6AhDisplay external L2 cache size
6BhLoad custom defaults (optional)
6ChDisplay shadow-area message
6EhDisplay possible high address for UMB
70hDisplay error messages
72hCheck for configuration errors
76hCheck for keyboard errors
7ChSet up hardware interrupt vectors
7EhInitialize coprocessor if present
80hDisable onboard Super I/O ports and IRQs
81hLate POST device initialization
82hDetect and install external RS232 ports
83hConfigure non-MCD IDE controllers
84hDetect and install external parallel ports
85hInitialize PC-compatible PnP ISA devices
86hRe-initialize onboard I/O ports
87hConfigure Motherboard Configurable Devices
88hInitialize BIOS Area
89hEnable Non-Maskable Interrupts (NMIs)
8AhInitialize Extended BIOS Data Area
8BhTest and initialize PS/2 mouse
recovery
(optional)
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CodeBeepsPOST Routine Description
8ChInitialize floppy controller
8FhDetermine number of ATA drives (optional)
90hInitialize hard-disk controllers
91hInitialize local-bus hard-disk controllers
92hJump to UserPatch2
93hBuild MPTABLE for multi-processor boards
95hInstall CD ROM for boot
96hClear huge ES segment register
97hFixup Multi Processor table
98h1-2Search for option ROMs. One long, two short
99hCheck for SMART drive (optional)
9AhShadow option ROMs
9ChSet up Power Management
9DhInitialize security engine (optional)
9EhEnable hardware interrupts
9FhDetermine number of ATA and SCSI drives
A0hSet time of day
A2hCheck key lock
A4hInitialize Typematic rate
A8hErase F2 prompt
AAhScan for F2 key stroke
AChEnter SETUP
AEhClear Boot flag
B0hCheck for errors
B2hPOST done- prepare to boot operating system
B4h1One short beep before boot
B5hTerminate QuietBoot (optional)
B6hCheck password (optional)
B9hPrepare Boot
BAhInitialize DMI parameters
BBhInitialize PnP Option ROMs
BChClear parity checkers
BDhDisplay MultiBoot menu
BEhClear screen (optional)
BFhCheck virus and backup reminders
C0hTry to boot with INT 19
C1hInitialize POST Error Manager (PEM)
C2hInitialize error logging
C3hInitialize error display function
C4hInitialize system error handler
C5hPnPnd dual CMOS (optional)
C6hInitialize notebook docking (optional)
C7hInitialize notebook docking late
C8hForce check (optional)
C9hExtended checksum (optional)
beeps on checksum failure.
80Chapter 4
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CodeBeepsPOST Routine Description
D2hUnknown interrupt
CodeBeeps
E0hInitialize the chipset
E1hInitialize the bridge
E2hInitialize the CPU
E3hInitialize the system timer
E4hInitialize system I/O
E5hCheck force recovery boot
E6hChecksum BIOS ROM
E7hGo to BIOS
E8hSet Huge Segment
E9hInitialize Multi Processor
EAhInitialize OEM special code
EBhInitialize PIC and DMA
EChInitialize Memory type
EDhInitialize Memory size
EEhShadow Boot Block
EFhSystem memory test
F0hInitialize interrupt vectors
F1hInitialize Run Time Clock
F2hInitialize video
F3hInitialize System Management Mode
F4h1Output one beep before boot
F5hBoot to Mini DOS
F6hClear Huge Segment
F7hBoot to Full DOS
Chapter 481
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Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Reconnect the LCD connector
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but system
runs correctly
Reconnect the inverter board
Inverter board
System board
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operationPower source (battery pack and power adapter). See “Power
System Check” on page 71.
Battery pack
Power adapter
Hard drive & battery connection board
System board
The system doesn’t power-on.Power source (battery pack and power adapter). See “Power
System Check” on page 71.
Battery pack
Power adapter
Hard drive & battery connection board
System board
The system doesn’t power-off.Power source (battery pack and power adapter). See “Power
System Check” on page 71.
Hold and press the power switch for more than 4 seconds.
System board
82Chapter 4
Page 89
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Battery can’t be chargedSee “Check the Battery Pack” on page 73.
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly
System board
PCMCIA slot pin is damaged.PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from
actual size.
Enter BIOS Setup Utility to execute “Load Default Settings, then
reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound
comes from the computer.
Internal speakers make noise or emit no sound.Speaker
Audio driver
Speaker
System board
System board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernationSee “Save to Disk (S4)” on page 45.
Keyboard (if control is from the keyboard)
Hard disk drive
System board
The system doesn't enter hibernation mode and
four short beeps every minute.
The system doesn’t enter standby mode after
closing the LCD
The system doesn't resume from hibernation
mode.
The system doesn't resume from standby mode
after opening the LCD.
Press Fn+
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
See “Save to Disk (S4)” on page 45.
LCD cover switch
System board
See “Save to Disk (S4)” on page 45.
Hard disk connection board
Hard disk drive
System board
See “Save to Disk (S4)” on page 45.
LCD cover switch
System board
oand see if the computer enters hibernation mode.
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Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
Battery fuel gauge in Windows doesn’t go higher
than 90%.
System hangs intermittently.Reconnect hard disk/CD-ROM drives.
Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
System board
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the
installed devices.
External display does not work correctly.Press Fn+F5, LCD/CRT/Both display switching
USB does not work correctlySystem board
Print problems.Ensure the “Parallel Port” in the “Onboard Devices Configuration” of
Serial or parallel port device problems.Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup
Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
System board
BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not work.Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work.Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly.Modem phone port
modem combo board
System board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 86.
84Chapter 4
Page 91
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 71.):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
TNon-Acer devices
TPrinter, mouse, and other external devices
TBattery pack
THard disk drive
TDIMM
TCD-ROM/Diskette drive Module
TPC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
5CN23Wireless LAN Card Connector16CN29Optical Disk Drive Connector
6CN22IEEE 1394 Connector17CN30SATA HDD Connector
7U20North Bridge18U26Audio Codec
8U21CPU Socket19CN325-in-1 Card Reader
9J3DIMM Socket20U29Infrared Sensor
10J4DIMM Socket21CN33
11CN25Ethernet Controller
88Chapter 5
Page 95
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire Mono. Refer to this chapter
whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your
regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from
those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer
office to order FRU parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to
dispose it properly, or follow the rules set by your regional Acer office on how to return it.
Chapter 6
Chapter 689
Page 96
Aspire Mono Exploded Diagram
CategoryNo.Part Name and DescriptionAcer Part No.
ADAPTER
ADAPTER 65W 3 PIN Delta SADP65KB DBRF LF
ADAPTER LSE - 65W, SLS0335A1957
LF YELLOW LF
ADAPTER 65W 3 PIN LITE-ON PA165002 QY LF
BATTERY
Battery SANYO TM-2007A Li-Ion 3S2P
6 cell 4000mAh Main COMMON Y Cell,
IC8030
Battery SONY TM-2007A Li-Ion 3S2P6
cell 4000mAh Main COMMON G4E
(LIP6233ACPC SY6)
Battery SANYO TM-2007A Li-Ion 3S2P
6 cell 4800mAh Main COMMON IC8030