Acer Aspire 2020 ATI M11-P, Aspire 2020 ATI M9+X ). Schematic

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Page 1

Aspire 2010 Aspire 2020

Service Guide

(ATI M11-P/ATI M9+X)

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

NOTE: This is Aspire 2000 extension model. Please refer to Aspire 2000

Service CD(P/N: VD.A20V5.001) for the disassemble mpeg file.

Page 2

Revision History

Please refer to the table below for the updates made on Aspire 2010/2020 service guide.

D ate Chapter Updates

Page 3

Copyright

Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

III

Page 4

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Page 5

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES

NOTE Gives bits and pieces of additional

WARNING Alerts you to any damage that might

CAUTION Gives precautionary measures to

IMPORTANT Reminds you to do specific actions

Denotes actual messages that appear on screen.

information related to the current topic.

result from doing or not doing specific actions.

avoid possible hardware or software problems.

relevant to the accomplishment of procedures.

Page 6

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Page 7

Table of Contents

Chapter 1 System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Aspire 2010 Open View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Aspire 2010 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Aspire 2010 Top Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Aspire 2010 Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Aspire 2010 Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Aspire 2010 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Aspire 2010 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Aspire 2020 Open View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Aspire 2020 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Aspire 2020 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Aspire 2020 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Aspire 2020 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Aspire 2020 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Aspire 2020 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Embedded Numberic Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Chapter 2 System Utilities 42

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Chapter 3 Machine Disassembly and Replacement 58

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Disassemble the Battery and HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Disassemble the Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Disassemble the RAM and ODD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Disassemble the Middle Cover Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Disassemble the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Disassemble the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Disassemble the MDC and RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

VII

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Table of Contents

Disassemble the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Disassemble the Main Unit(Touchpad, Bluetooth and LCM Board) . . . . . . . . . .65

Disassemble the Main Unit(Speakers, Fan, Thermal and CPU) . . . . . . . . . . . .66

Disassemble the Main Unit(VGA, Card Reader, Sub-Woofer and M/B) . . . . . . .67

Disassemble the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Disassemble the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Disassemble the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Chapter 4 Troubleshooting 70

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

External CD-ROM/DVD ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . 71

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .72

Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Check the Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Check the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Display Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Sound Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Insyde MobilePro BIOS POST Beep code and POST Messages . . . . . . . . . . .76

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

How to Build NAPP Master Hard Disc Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

CD to Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Disk to Disk Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Chpater 5 Jumper and Connector Locations 91

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

TouchPad Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

SD Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Media Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Bottom Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Chapter 6 FRU (Field Replaceable Unit) List 101

Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Aspire 2010 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Aspire 2020 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Appendix A Model Definition and Configuration 116

Appendix B Test Compatible Components 117

Microsoft Windows XP Home Environment Test . . . . . . . . . . . . . . . . . . . . . . .118

Microsoft Windows XP Professional Environment Test. . . . . . . . . . . . . . . . . . .122

Appendix C Online Support Information 126

VIII

Page 9

System Specifications

Features

This computer was designed with the user in mind. Here are just a few of its many features:

Performance

T Intel

T Intel 855GME + Intel ICH4-M

T 1MB L2 cache or 2MB L2 cache, 400MHz FSB, supporting Enhanced Intel SpeedStep

T 30GB and up Enhanced-IDE hard disk drive

T 512KB Flash BIOS ROM

Memory

T 0MB DDR RAM on board

T Two 256MB of DDR333 SODIMM (200-pin/2.5V/1.25V) connector,upgradeable to 2GB with dual

NOTE: (Small Outline-DIMM) A DIMM module with a thinner profile due to the use of TSOP chip packages.

SODIMMs are commonly used in laptop computers

The pic of SODIMM as showing : (copyright from Techweb)

Pentium M processor at 1.4~ 1.8 GMHz or higher with uPGA478 socket

technology

SODIMM modules

Chapter 1

Display

T Thin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 32-bit high true colour up to 16.7

million colours at 1280x800 eXtended Graphics Array (WXGA) resolution

T The 15.4” display panel provides a large viewing area for maximum efficiency and ease-of-use

T 16:10 viewing ratio, 185 nits or higher

T Console display for Arcade media playback status (for Aspire 2020 use only)

T Intel

T ATI MOBILITY™ RADEON™ 9200/9700 with 64MB DDR videoMemory (for model with UMA only)

T ATI MOBILITY™ RADEON™ 9700 with 128MB DDR VGA Memory (for model with Aspire 2020

T Supports simultaneous display on external LCD or CRT

T One LED console display for multimedia status (for Aspire 2020 only)

T S-video for output to a television or display device that supports S-video input

T DualView

T External resolution/refresh rate

Chapter 1 1

Extreme Graphics Technology (for Aspire 2010 use only)

only)

support

T 2040x1536:75/70/66/60 Hz

Page 10

Multimedia

T 1920x1440: 85/75/60 Hz

T 1920x1200: 100/85/80/75/72/60 Hz

T 1600x1200:120/100/92/85/76/75/72/70/66/65/60/58/52 Hz

T 1280x1024: 160/120/100/90/85/75/74/72/70/60 Hz

T 1280x768: 85/75/60/56 Hz

T 1024x768: 200/160/150/140/120/100/90/85/75/72/70/60 Hz

T 800x600: 200/160/140/120/100/90/85/75/72/70/60/56 Hz

T Built-in optical drive (Tray loading DVD/CD-RW Combo or DVD Super-Mulit Drive Aspire 2010

only)

T Built-in optical drive (Slot-loading DVD/CD-RW Combo or DVD Super-Multi or Tray-loading DVD

Dual Drive Aspire 2020 only)

T 15.4” TFT Color LCD, 1280x800 (WXGA) panel

T 2.1 channel speaker

T Audio input and output jacks

T Audio S/PDIF (for digital audio enjoyment) output jacks (for Aspire 2020 only)

T Aspire virtual surround sound ( for Aspire 2010 only)

T Aspire virtual surround sound with built-in sub-woofer (for Aspire 2020 only)

Storage

T 30/40/60/80 GB ATA/100 hard disc drive

T 4-in-1 card reader, supporting :

T MultiMedia Card (MMC)

T Secure Digital (SD)

T SmartMedia

T Memory Stick (For module with Discrete VGA and Aspire 2020 only)

Connectivity

T Built-in 56Kbps fax /data modem with international PTT approval, Wake-On-Ring ready

T Three universal serial bus (USB 2.0) ports

T One IEEE 1394 port

T LAN: 10/100 Mbps Fast Ethernet; Wake-on-LAN ready (for Aspire 2010 only)

10/100/1000 Mbps Fast Ethernet; Wake-on-LAN ready (for Aspire 2020 only)

T 802.11b and 802.11b/g Wireless LAN and Bluetooth

Human-Centric Design

T Rugged, portable construction

T Stylish appearance

T Standard 85 key keyboard with four programmable launch keys

T Comfortable palm rest area with well-positioned touchpad

2 Chapter 1

Page 11

Graphics

Expansion

I/O Ports

T Intel

855GME integrated 3D AGP graphics featuring Intel® Extreme Graphics 2 technology and

up to 64MB of video memory (for model with UMA only)

T ATI MOBILIT Y

RADEONTM 9200/9700 with 64MB DDR VGA Memory (for model with Discrete

VGA only)

T ATI MOBILIT Y

Microsoft

T Simultaneous LCD and CRT display at 2040x1536 pixel resolution

T DuralView

T Aspire cinema vision video encoded technology

T Aspire clear vision video input optimisation technology

T MPEG-2 DVD hardware-assisted capability

T S-Video/TV-out support (NTSC/PAL)

T PC card slot enables a range of add-on options

T Upgradeable hard disk and memory modules

T Three USB 2.0 ports

T IEEE 1394 port

T Ethernet (RJ-45) port

T Modem (RJ-11) port

T S-video TV-Out (NTSC/PAL) port

T Parallel port

T External display (VGA) port

T Microphone/Line-in Jack

T Headphone/Speaker/Line-out Jack (S/PDIF support for Aspire 2020 only)

T Infrared (FIR) port

T PC Card slot (one type II, supports 16-bit PCMCIA and 32-bit CardBus specifications)

T DC-in Jack for AC adapter

RADEONTM 9700 with 128MB of external DDR video RAM, supporting

DirectX® 9.0 (for Aspire 2020 only)

support

Chapter 1 3

Page 12

System Block Diagram

LCD Conn.

CRT & TV-OUT Conn.

IDSEL:AD16 (PIRQA#, GNT#0, REQ#0)

IEEE 1394 TSB43AB21A

1394 Conn.

RTC CKT.

Power On/Off CKT.

DC/DC Interface CKT.

Power Circuit DC/DC

ATI M11-P/ATI M9+X

IDSEL:AD18,AD22 (PIRQC/D#, GNT#3/4, REQ#3/4)

Mini PCI socket

Fan Control

BGA-708 Pin

with 64/128MB VRAM

TV Encoder

CH-7011A

3.3V 33 MHz

IDSEL:AD17 (PIRQB#, GNT#1, REQ#1)

LAN (GbE)

BCM5788M

RJ45/RJ11

Touch Pad

EC I/O Buffer

AGP4X/DVO

1.5V 66MHz

PCI BUS

IDSEL:AD20 (PIRQA#, GNT#2, REQ#2)

CardBus

ENE CB1410

Slot 0

ENE KB910Q

Mobile Banias/Dothan

uFCPGA-478 CPU

H_A#(3..31)

Intel 855GME

Intel ICH4-M

LPC BUS

Int.KBD

BIOS

PSB

400MHz

uFCBGA-732

BGA-421

SMsC LPC47N217

PARALLEL

Hub-Link

Super I/O

H_D#(0..63)

3.3V 48MHz

3.3V 24.576MHz

3.3V ATA-100

FIR

Thermal Sensor ADM1032AR

Memory BUS(DDR)

2.5V DDR200/266/333

USB port 0, 2, 4

USB port 1

IDE

CDROM Conn.

HDD Conn.

Clock Generator

Cypress CY28346

200pin DDR-SO-DIMM X2

BANK 0, 1, 2, 3

USB conn

Card Reader Conn.

AC-LINK

AC97 Codec

ALC202

AMP & Subwoofer

Phone Jack & S/PDIF Jack

LCM Board

Bluetooth Conn

USB port 3

MBC Conn

DFL32 Sub Board

Card Reader & Audio Board

System Board

LED Board

T/P Board

Media Play Board

WL & BT Switch Board

4 Chapter 1

Page 13

Board Layout

Top Vi e w

Rear View

Chapter 1 5

Page 14

Item Description Item Description

JP1 RJ11/RJ45 Connector JP20 Int. K/B Connector

JP2 CRT Connector JP21 Bluetooth Connector

JP3 Printer Connector JP22 DDR SODIMM Socket

JP4 TV-Out Connector JP23 ODD Connector

JP5 USB Connector JP24 T/P Board Connector

JP6 USB Connector JP25 HDD Connector

JP7 USB Connector JP27 MINIPCI Connector

JP8 IEEE 1394 Connector JP29 DDR SODIMM Socket

JP9 Power Board Connector PCN2 AC Jack Connector

JP10 MDC Cable Connector PCN3 Battery Connector

JP11 LCD Connector U4 LAN Chip

JP12 Cardbus Connector U11 North Bridge Chip

JP13 FAN Connector U12 VGA Chip

JP14 MDC Connector U14 South Bridge Chip

JP15 Right Speaker Connector U16 CPU Socket

JP16 Left Speaker Connector U31 FIR

JP17 Subwoofer Connector U40 BIOS ROM

JP18 LCM Connector U45 Cardbus Controller

JP19 SD Board Connector T1 LAN Transformer

6 Chapter 1

Page 15

Outlook View

A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Aspire 2010 Open View

# Item Description

1 Screen Wide screen display provides visual output.

2 Power Button Turns the computer on or off

3 Launch Keys Buttons that can be programmed to start frequently used

applicatoins.

4 Stereo Speakers Produce stereo sound

5 Touchpad Touch sensitive pad that functions like a computer mouse.

6 Click buttons and 4-

way scroll key

Right and left buttons that provide the same functions as th buttons on a computer mouse. The scroll key scrolls the contents of a window up and down, as well as right and left.

Chapter 1 7

Page 16

Aspire 2010 Front Panel

# Icon Item Description

1 Headphone-in Jack Connects headphones for audio

2 Microphone-in Jack Connects an external microphone for

3 4 in 1 Card Reader Supports:

4 Latch Locks and releases the lid

5 Bluetooth Button Starts Bluetooth functionality

output.

audio input

T Memory Stick

T MultiMediaCard

T SecureDigital

T SmartMedia

6 Wireless Button Turns an internal wireless device on or

off

8 Chapter 1

Page 17

Aspire 2010 Top Panel

# Item Description

1 Built-in Microphone For recording audio on the computer

2 Status Indicator LEDs that turn on and off to show the

system status

Chapter 1 9

Page 18

Aspire 2010 Left Panel

# Item Description

1 PC Card Slot Type II PC card slot, supports PCMCIA or CardBus

2 PC card eject button Press the eject button to remove a PC card from the

3 LED Indicator Lights up when the optical drive in active

4 Eject Button Ejects optical drive tray

5 Emergency eject hole Ejects optical drive tray when the computer is turned

PC card slot

off.

10 Chapter 1

Page 19

Aspire 2010 Right Panel

# Item Description

1 Infrared Port Interfaces with infrared devices (e.g., infrared printer,

2 DC-in Jack Connect the AC adapter

3 Kensington lock slot For attaching a security connector.

4 Ventilation Hole Enables the computer to stay cool, even after

IR-aware computer)

prolonged use.

Chapter 1 11

Page 20

Aspire 2010 Rear Panel

# Icon Item Description

1 S-Video Connects to a television or display device with S-

video input.

2 External display port Connects an external (VGA) display monitor.

3,4,8 USB Ports Three USB2.0 ports for connecting USB devices.

5 Network Jack Connects the computer to an Ethernet 10/100-based

network.

6 Modem Jack Connects the built-in fax/data modem to a phone

line.

7 Parallel Port Connects a parallel device, such as a printer.

9 IEEE 1394 Port Connects IEEE 1394 devices.

12 Chapter 1

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Aspire 2010 Bottom View

# Item Description

1 Mini-PCI Slot Slot for adding mini-PCI cards

2 Hard Disk Bay Removable cover provides access to the computer’s hard

3 Memory Compartment Removable cover provides access to the memory slots for

4 Battery Release Latch Unlatches the battery to remove the battery pack

5 Battery Pack The computer’s removable battery

drive.

upgrading the computer’s memory.

Chapter 1 13

Page 22

Aspire 2020 Open View

# Item Description

1 Screen Wide screen display provides visual output

2 Power Button Turns the computer on or off

3 Launch Keys Buttons that can be programmed to start

frequently used applications

4 Stereo Speakers Produce stereo sound

5 Touchpad Touch sensitive pad that functions like a

computer mouse

6 Click buttons and 4-way

scroll key

Right and left button that provide the same functions as the buttons on a computer mouse. The scroll key scrolls the contents of a window up and down, as well as right and left

14 Chapter 1

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Aspire 2020 Front View

# Icon Item Description

1 Headphone-in Jack Connects headphones for audio output

2 Microphone-in Jack Connects an external microphone for

3 4 in 1 Card Reader Supports:

4 Latch Locks and release the lid

5 Bluetooth Button Enables Bluetooth functionality

audio input

T MemoryStick

T MulitMediaCard

T SecureDigital

T SmartMedia

(manufacturing option)

6 Wireless Button Enables Wireless Connectivity

(manufacturing option)

Chapter 1 15

Page 24

Aspire 2020 Top View

# Item Description

1 Built-In Microphone For recording audio on the computer

2 Status Indicator LEDs that turn on and off to show system

status

3 Arcade Button Multimedia button

4 Console display Media status display

5 Stop Stop the Arcade application

6 Media Controls Multimedia Button

16 Chapter 1

Page 25

Asipre 2020 Left View

# Item Description

1 PC card slot Type II PC card supports PCMCIA or

2 PC card eject button Press the eject button to remove a PC card

3 Eject button Ejects optical disc

4 Slot-loading Optical Support an optical disc

CardBus

from the PC card slot

Chapter 1 17

Page 26

Aspire 2020 Right View

# Item Description

1 Infrared Port Interfaces with infrared

2 DC-in Jack Connect the AC power adapter

3 Kensingtone lock slot For attaching a security device

4 Ventilation slot Enables the computer to stay cool,

devices(e.g. infrared printer, IR. aware computer, etc..)

even after prolonged use

18 Chapter 1

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Aspire 2020 Rear View

# Icon Item Description

1 S-Video Connects to a television

2 External display port Connects an external

3,4,8 USB Ports Three USB2.0 ports for

or display device with Svideo input.

(VGA) display monitor.

connecting USB devices.

5 Network Jack Connects the computer

to an Ethernet 10/100based network.

6 Modem Jack Connects the built-in fax/

data modem to a phone line.

7 Parallel Port Connects a parallel

device, such as a printer.

9 IEEE 1394 Port Connects IEEE 1394

devices.

Chapter 1 19

Page 28

Aspire 2020 Bottom View

# Item Description

1 Mini-PCI Slot Slot for adding mini-PCI slot

2 Hard Disk Bay Removable cover provides access to the

3 Memory Compartment Removable cover provides access to the

4 Battery Release Latch Unlatches the battery to remove the battery

5 Battery Pack The computer’s removable battery

6 Sub-Woofer Outputs low/mid range audio

computer’s hard disk drive

memory slots for upgrading the computer’s memory

pack

20 Chapter 1

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Indicators

Your computer provides an array of three indicators located above the keyboard, in addition to four

indicators positioned at the front of the palm rest area. These indicators show the status of the computer

and its componetns.

Aspire 2010 Aspire 2020

The three indicators located above the keyboard provide the following status information:

Icon Description

Caps Lock activity Blue -- Captial lock is on

Num Lock activiy Blue -- Number lock is on

Scroll Lock activity

NOTE: The keypad lock must be turned on to use the embedded numeric keypad.

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Page 30

The four indicators located at the front of the unit provide the following status information:

Icon Item Description

Power mode

T Off --System Off

T Green -- System On

T Orange -- System in standby mode (S3

state)

T Orange Flashing --System Entering

hibernation mode (S4 state) until process complete

T Readable when LCD lid closed

Media Activity

T Flashing --Media is active

T Media includes all internal media

devices, such as HDD and ODD.

Hard Disc mode

Battery mode

Bluetooth mode

Wireless LAN mode

T Flash when receiving mails

T Hard disc drive is reading or writing

data

T Blue -- fully charged

T Flashing orange -- Low power

T Orange -- Charging

T Readable when LCD lid closed

T Bluetooth wireless connection is

enabled

T Blue -- Internal Bluetooth is on

T Readable when LCD lid closed

T Wireless LAN communication is

enabled

T Orange -- Internal WLAN device

(802.11a/802.11b/802.11g) is on

T Readable when LCD lid closed

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Key bo ar d

The keyboard features full-size keys with an embedded keypad, separated cursor keys, two Windows

keys, and twelve function keys (hot keys).

Special keys

Lock keys

Aspire 2010

Aspire 2020

The computer features three lock keys, each with its own status indicator light.

Lock Key Description

Caps Lock When Caps Lock is on, all alphabetic characters are typed in

uppercase. Toggle on and off by pressing the Caps Lock key on the left side of the keyboard.

Num lock When Num Lock is on, the embedded numeric keyboard can be

used. Toggle on and off by pressing the Fn+tkeys simultaneously.

Scroll lock When Scroll Lock is on, the screen toggles up or down one line

at a time when the up and down cursor control keys are pressed.

NOTE: Scroll Lock doesn’t work in all applications. Toggle on and off by pressing the Fn+F12 keys

simultaneously.

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Embedded Keypad

The embedded keypad functions like a desktop numeric keypad. It is indicated by small blue numbers and on

the applicable keys.

To use the the embedded numeric keys, toggle the Num Lock on by pressing the Fn + F11 keys

simultaneously.

With the embedded keypad turned on, the following actions are possible:

Desired Access Num Lock On Num Lock On

Number keys on

embedded keypad

Cursor-control keys on

embedded keypad

Main keyboard keys Hold down the Fn key

Type numbers using embedded keypad in the normal way.

Hold down the jkey while using the cursor keys on the embedded keypad.

while typing letters using the embedded keypad keys. Simultaneously press the j key for for capital letters.

Hold Fn key while using cursor-control keys.

Type letters in the normal way.

24 Chapter 1

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Hotkeys

Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling

various functions.

To use a hot key, first hold down the Fn key. Next, press the second key in combination. Finally, release

both keys.

Aspire 2010

Chapter 1 25

Page 34

Your computer provides the following hot keys:

Hot Key Function Description

Fn+F1 Hot key help This key will cause a help message to appear on the

display device that describes the definition and functionality of the unit hot keys. It is preferred to have the key activate a graphical display.

Fn+F2 Access System Properties This key will launch My Computer > System Properties

Fn+F3 Power management scheme

toggle

Switches the power management scheme used by the computer (function available if supported by operating system).

Fn+F4 Sleep In ACPI mode, the OS provides two buttons for sleep

function. One is the Power On button and the other is the Sleep Button. °Fn+F4” is assigned as the Sleep

button in ACPI mode. User can set the action of the Sleep Button on the Power Management property.

Fn+F5 Display toggle The Hotkey, Display Toggle, is to change the display type

at run-time. Possible display types are LCD, CRT and Both. It can not detect the CRT, even when the CRT is not connected. Press Hotkey can force to switch to CRT. This Hotkey cannot switch the display to TV at DOS.

Fn+F6 Screen blank This key will cause the LCD back light to be turned off.

This provides both a quick security feature and some power savings. The LCD back light can also be turned off via an APM timer. The LCD back light will be turned on again when any of the following events occur:

T Any key pressed

T Pointing device movement

USB Device does not need to support.

Fn+F7 Touchpad toggle This key will cause the internal touchpad pointing device

to be disabled. This is to prevent accidental system wakeups from standby. Pressing this key a second time will reenable the touch pad pointing device. BIOS check Internal AuxDev ifnot exist then BIOS empty return.

Fn+F8 Speaker toggle This key will cause the audio output to the speakers to

muted or disabled. Pressing this key a second time will reenable the audio output to the speakers.

Fn+w Volume up Increases the speaker volume.

Fn+y Volume down Decreases the speaker volume.

Fn+x Brightness up Increases the screen brightness.

Fn+z Brightness down Decreases the screen brightness.

NOTE: When activating hotkeys, press and hold the Fn key before pressing the other key in the hotkey

combination.

26 Chapter 1

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Aspire 2020

Your computer provides the following hot keys:

Hot Key Function Description

Fn+F1 Hot key help This key will cause a help message to appear on the

display device that describes the definition and functionality of the unit hot keys. It is preferred to have the key activate a graphical display.

Fn+F2 Access System Properties This key will launch My Computer > System Properties

Fn+F3 Power management scheme

toggle

Switches the power management scheme used by the computer (function available if supported by operating system).

Fn+F4 Sleep In ACPI mode, the OS provides two buttons for sleep

function. One is the Power On button and the other is the Sleep Button. °Fn+F4” is assigned as the Sleep

button in ACPI mode. User can set the action of the Sleep Button on the Power Management property.

Fn+F5 Display toggle The Hotkey, Display Toggle, is to change the display type

Fn+F6 Screen blank This key will cause the LCD back light to be turned off.

T Any key pressed

T Pointing device movement

USB Device does not need to support.

Fn+F7 Touchpad toggle This key will cause the internal touchpad pointing device

Fn+F8 Speaker toggle This key will cause the audio output to the speakers to

muted or disabled. Pressing this key a second time will reenable the audio output to the speakers.

Fn+w Volume up Increases the speaker volume.

Fn+y Volume down Decreases the speaker volume.

Fn+x Brightness up Increases the screen brightness.

Fn+z Brightness down Decreases the screen brightness.

NOTE: When activating hotkeys, press and hold the Fn key before pressing the other key in the hotkey

combination.

Chapter 1 27

Page 36

Windows Keys

The keyboard features two keys that perform Windows-specific functions.

Key Description

Windows logo key Pressed alone, this key has the same effect as clicking on the

Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions:

+ Tab (Activates the next Taskbar button)

+ E (Opens the My Computer window)

+ F1 (opens Help and Support)

+ F (opens the Find: All Files dialog box)

+ M (minimizes all windows)

j + Windows logo key + M (undoes the minimize all windows action)

+ R (opens the Run dialog box)

Application key This key has the same effect as clicking the right mouse button; it

opens the application’s context menu.

28 Chapter 1

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Euro key

Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the Euro key.

Chapter 1 29

Page 38

To u c h p a d

The build-in touchpad is a PS/2 compatible pointing device that senses movement on its surface.

The cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide

the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in

documents and web pages.

The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency.

Touch pa d B asics

Use the touchpad as follows:

T Slide your finger over the surface of the touchpad to control the movement of the cursor. Tap the

touchpad to perform selection and execution functions.

T Press the left (1) and right (3) buttons to perform selection and execution functions, just as you

would use the buttons on a computer mouse.

T Use the scroll key (2) to scroll through long documents and web pages. Press the top of the key to

scroll up, and the bottom to scroll down; left to scroll left, and right to scroll right.

Function Left Button Righ Button 4-Way Scroll Way Tap

Execute Click twice quickly Tap twice (at the

same speed as double-clicking the mouse button)

Select Click once Tap once

30 Chapter 1

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Function Left Button Righ Button 4-Way Scroll Way Tap

Drag Click and hold.

Then slide your finger across the touchpad to drag the cursor over the selection.

Access context menu

Scroll Click and hold the

NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to

your finger movements: the lighter the touch, the better the response. Tapping hard will not increase the touchpad’s responsiveness.

Click once

up/down/left/right button

Tap twice quickly. On the second tap, slide your finger across the touchpad to drag the cursor over the selection.

Chapter 1 31

Page 40

Launch Keys

Located at the top of the keyboard are four buttons, in addition to the power button. These buttons are

called launch keys. They are designed as key 1, key 2, key 3 and key 4, from right to left. By default,

key 1 is used to launch the email application and key 2 is used to launch the Internet browser. Key 3

and key 4 start the Launch Manager application. The first four launch keys can be set by the user. To set

the launch keys, run the Acer Launch Manager.

Aspire 2010 Aspire 2020

# Description

Email Launches your email application.

Web browser Launches your Internet browser

P1 User-programmable

P2 User-programmable

32 Chapter 1

Page 41

Hardware Specifications and Configurations

Processor

Item Specification

CPU type

CPU package uFCPGA package

CPU core voltage Support automatic selection of power supply voltage

CPU I/O voltage 1.05V

BIOS

Item Specification

BIOS vendor Insyde

BIOS Version Insyde MobilePRO BIOS 1.0

BIOS ROM type Flash ROM

BIOS ROM size 512KB

BIOS package 32 lead of TSSOP

Bupported protocols ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE

BIOS password control Set by setup manual

CentrinoTM mobile Pentium M processor at 1.4~ 1.8 GHz

Intel

1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VGA BIOS, CDROM bootable

Second Level Cache

Item Specification

Cache controller Built-in CPU

Cache size 1MB or 2MB

1st level cache control Always enabled

2nd level cache control Always enabled

Cache scheme control Fixed in write-through

System Memory

Item Specification

Memory controller Intel 855GME

Memory size 128MB/256MB/512MB/1GB

DIMM socket number 2 sockets

Supports memory size per socket 1024MB

Supports maximum memory size 2GB (by two 1024MB SO-DIMM module)

Supports DIMM type DDR Synchronous DRAM

Supports DIMM Speed 333MHz

Supports DIMM voltage 2.5V

Supports DIMM package 200-pin SO-DIMM

Memory module combinations You can install memory modules in any combinations as long as

they match the above specifications.

Chapter 1 33

Page 42

Memory Combinations

Slot 1 Slot 2 Total Memory

256/512MB 0 MB 256MB/512MB

256/512MB 256MB 512MB/768MB

256/512MB 512MB 768MB/1024MB

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various

capacities to form other combinations.

LAN Interface

Item Specification

Supports LAN protocol 10/100 Mbps (Aspire 2010)

10/100/100 Mbps (Aspire 2020)

LAN connector type RJ45

LAN connector location Rear side

Modem / Bluethooth Interface

Item Specification

Data modem data baud rate (bps) 56K

Supports modem/bluetooth protocol V.92 for MDC / Bluetooth 1.1 standard for BT

modem

Modem connector type RJ11

Modem connector location Rear side

Hard Disk Drive Interface

Item Specification

VENDOR MODEL NAME

CAPACITY (GB)

DISK HEAD 2/2/3/4 3 3/4 2/3 3 2

DISK 1/1/2/2 2 2/2 1/2 2 1

SPINDLE RPM 4200 4200 5400 4200 5400 4200

CACHE BUFFER (MB)

INTERFACE MODE

DC REQUIRE 5V +/- 5% 5V +/- 5% 5V +/- 5% 5V +/- 5% 5V +/- 5% 5V +/- 5%

HITACHI IC25N0X0AT

MR04-0

30/40/60/80 60 60/80 40/60 60 40

2/2/8/6 8 8 8/8 16 2

ULTRA DMA 100

HITACHI HTS428060

F9AT00

ULTRA DMA 100

HITACHI HTS5480X0

M9AT00

ULTRA DMA 100

TOSHBIA MKX025GAS

ULTRA DMA 100

TOSHIBA MK6026GAX

ULTRA DMA 100

SEAGATE ST94019A

ULTRA DMA 100

34 Chapter 1

Page 43

Optical Drive Interface

Item Specification

Vendor & model name Panasonic

Model Aspire 2010 Aspire 2020

Optical Media Drive DVD/CD-RW combo drive

DVD Dual Drive

Disc Performance compatibility

Optical Drive Options:

T DVD/CD-RW combo drive

T Read: 8X DVD-ROM, 24X

CD-ROM

T Write: 24X CD-R, 10X CD-

T DVD-Dual Drive

T Read: 4X DVD+R, 4X

DVD+RW, 4X DVD-R, 4X DVD-RW, 8X DVD-ROM, 24X CD-ROM

T Write: 2.4X DVD+R, 2.4X

DVD-RW, 2X DVD-R, 2X DVD-RW, 16X CD-R, 10X CD-RW

DVD-Super Multi Drive DVD/CD-RW Combo Drive

Slot-loading optical drive options

T Slot-loading DVD-Super Multi

Drive

T Read: 4X DVD-R, 4X

DVD-RW, 4X DVD+R, 4X DVD+RW, 8X DVD-ROM, 24X CD-ROM, 2X DVDRAM

T Write:2.4X DVD+R, 2.4X

DVD+RW, 4X DVD-R, 2X DVD-RW, 16X CD-R, 8X CD-RW, 2X DVD-RAM

T Slot-loading DVD/CD-RW

combo drive

T Read: 8X DVD-ROM, 24X

CD-ROM

T Write: 24X CD-R, 10X

CD-RW

Data Buffer Capacity 2 MBytes

Interface IDE ( ANSI ATA/ATAPI-5)

Read Function

Applicable Discs CD-ROM Mode 1

CD-ROM XA CD-Audio Mixed Mode CD-ROM (Audio and

Data Combined) Photo-CD (Single and Multi-

DVD-ROM single Layer 4.7GB, dual Layer 8.5GB

DVD-R: 3.95/4.7GB

DVD-RW: 4.7GB

DVD-RAM: 2.6/4.7GB

session) CD-I, Video CD CD Plus/ CD Extra, CD-Text CD-R disc CD-RW disc

Write Function

Applied Format CD-ROM Mode-1

CD-ROM XA CD-Audio Mixed Mode (Audio and Data Combined) CD-I, Video CD CD-Plus / CD-Extra , CD-Text

Writing Method Disc at once (DAO)

Session at once (SAO) Track at once (TAO) Variable packet writing Fixed packet writing Multi-session

Chapter 1 35

Page 44

Optical Drive Interface

Item Specification

Loading mechanism Load: The disc can be loaded semi-automatically ( To load the disc in the

drive, it is needed to push the disc manually) Unload: The disc can be unloaded automatically by motor powered mechanism. The disc unloading can be operated by the Eject button or

Eject Command through the IDE interface.

Power Requirement

Input Voltage

Audio Interface

Item Specification

Audio Controller Realtek ALC250, AC97 Codec

Audio onboard or optional Built-in, support CD playback when system off

Mono or Stereo Stereo

Resolution 20 bit stereo Digital to analog converter

Compatibility Microsoft PC99, AC97 2.2 & WHQL

Mixed sound source CD

Sampling rate 48 KHz

Internal microphone Yes

Internal speaker / Quantity Yes / 2

5±

+5V % Ripple Less than 100mVp-p

18 bit stereo Analog to Ditial converter

Video Interface

Item Specification

Video vendor ATI

Video name M11P

Chip voltage Core/1.5V

Supports ZV (Zoomed Video) port No

Video Resolution Mode (for both LCD and CRT)

Resolution 16 bits (High color) 32 bits (True color)

1024*768 Yes Yes

1400*1050 (SXGA) Yes Yes

1600*1200 (UXGA) Yes Yes

1280*1024 (Monitor) Yes Yes

Parallel Port

Item Specification

Parallel port controller Intel ICH4-M

Number of parallel port One

Location Rear side

Connector type 25-pin D-type connector, in female type

36 Chapter 1

Page 45

Parallel Port

Item Specification

Parallel port function control Enable/Disable/Auto (BIOS or operating system chooses

configuration) by BIOS setup Note: Depending on your operating system, disabling an unused

device may help free systen resources for other devices.

Supports ECP/EPP/Bi-directional (PS/2 compatible)

Optional ECP DMA channel (in BIOS setup)

Optional parallel port I/O address (in BIOS setup)

Optional parallel port IRQ (in BIOS setup)

Yes (set by BIOS setup) Note: When Mode is selected as EPP mode, “3BCh” will not be

available.

DMA channel 1

378h, 278h

IRQ7, IRQ5

USB Port

Item Specification

USB compliancy level 2.0

OHCI USB 2.0

Number of USB port 3

Location Rear side

Serial port function control Enable/Disable by BIOS setup

PCMCIA Port

Item Specification

PCMCIA controller ENE CB1410 CardBus

Supports card type Type II

Number of slots One type-II

Access location Left panel

Supports ZV (Zoomed Video) port No ZV support

Supports 32 bit CardBus Yes

System Board Major Chips

Item Controller

System core logic Intel 855GME and ICH4-M

Super I/O controller SMSC LPC47N217, LPC bus

Audio controller Realtek ALC202A Codec

Video controller ATI M11-P/ATI M9+X

Hard disk drive controller ICH4-M

Keyboard controller ENE KB910

RTC ICH4-M

Chapter 1 37

Page 46

Keyboard

Item Specification

Keyboard controller ENE KB910

Keyboard vendor & model name Standard keyboard w/o launch button embeded

Total number of keypads 84/85/88 keys with 101/102 key emulation

inverted “T” cursor layout ; 3mm(minimum) key travel

Windows logo key Yes

Internal & external keyboard work simultaneously

Yes

Battery

Item Specification

Vendor & model name Samsung

Battery Type Li-ion

Pack capacity 64 Whr

Cell voltage 3.7V/cell

Number of battery cell 8

Battery Charge 5-hour battery life for 8-cell battery

2-hour quick-charge time; 3.5-hour charge-in-use

Adapter 65W AC Adapter

LCD Inverter Specification

No. Supplier Model Typ e

1 LG LP154W01-A3 15.4”WXGA

2 Samsung LTN154X1-L02 15.4” WXGA

3 AU B154EW01 15.4” WXGA

4 QDI 5TL02 15.4” WXGA

LCD

Item Specification

Vendor & model name Samsung

LTN154X1-L02

Mechanical Specifications

LCD display area (diagonal, inch)

Display technology TFT TFT TFT TFT

Resolution WXGA

Supports colors 262K 262K 262K 262K

Optical Specification

Brightness control keyboard

Contrast control No No No No

15.4” 15.4” 15.4” 15.4”

(1280* 800)

hotkey

LG LP154W01-A3

WXGA (1280* 800)

keyboard hotkey

QDI 5TL02

WSXGA (1280* 800)

keyboard hotkey

AU B154EW01

WSXGA (1280* 800)

keyboard hotkey

38 Chapter 1

Page 47

LCD

Item Specification

Suspend/Standby control Yes Yes Yes Yes

Electrical Specification

Supply voltage for LCD display (V)

Supply voltage for LCD backlight (Vrms)

AC Adapter

Item Specification

Vendor & model name Delta ADP-65DB

Input Requirements

Maximum input current (A, @100Vac, full load)

Nominal frequency (Hz) 47 - 63

Frequency variation range (Hz)

Nominal voltages (Vrms) 90 - 264

Inrush current The maximum inrush current will be less than 50A and 100A when

Efficiency High efficiency 85% minimum, at 100~240Vac AC input, full load,

Output Ratings (CV mode)

DC output voltage Offers constant voltage 19.0V output source with 65W max output

Noise + Ripple 300mvp-pmax (20MHz bandwidth) for resistor load

Output current 0 A (min.) 3.5A (max.)

Output Ratings (CC mode)

DC output voltage 18.0 ~ 20.0

Constant output 3.5A

Dynamic Output Characteristics

Start-up time 3 sec. (@115 Vac and 230Vac full load)

Hold up time 5ms min. (@115 Vac input, full load)

Over Voltage Protection (OVP)

Short circuit protection Output can be shorted without damage, and auto recovery

Electrostatic discharge (ESD)

Dielectric Withstand Voltage

Primary to secondary 4242 Vdc for 1 second

Leakage current 60uA at 240Vac/60Hz

Regulatory Requirements 1. FCC class B requirements (USA)

3.3 3.3 3.3 3.3

690 690 690 690

Liteon PA-1650-02CR

1.5A max@3.5A/100Vac and 240 Vac

47 - 63

the adapter is connected to 100Vac(60Hz) and 240Vac(50Hz) respectively.

warm-up condition.

power capacity.

25V

15kV (at air discharge) 8kV (at contact discharge)

2. VDE class B requirements (German)

3. VCCI classII requirements (Japan)

Chapter 1 39

Page 48

Power Management

ACPI Mode Power Management

Mech. Off (G3) All devices in the system are turned off completely.

Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned

off completely.

Working (G0/S0) Individual devices such as the CPU and hard disk may be

power managed in this state.

Sleeping State (S3) CPU Power Down

VGA Power Down PCMCIA Suspend Audio Power Down Hard Disk Power Down Super I/O Power Down

Sleeping State (S4) Also called Hibernate state. System saves all system

states and data onto the disk prior to power off the whole system.

Environmental Requirements

Item Specification

Temperature

Operating +5 ~ +35°C

Non-operating -20 ~ +65°C

Non-operating -20 ~ +65°C (storage package)

Humidity

Operating 10% to 90% without condensation

Non-operating 10% to 90% RH, non-condensing (unpacked)

Non-operating 10% to 90% RH, non-condensing (storage package)

Vibration

Operating (unpacked) 5 ~ 500Hz: 0.9G

Non-operating (unpacked) 5 ~ 500Hz: 1.3G

Mechanical Specification

Item Specification

Dimensions 360mm (W) x 273mm (D) x 28-33.49mm (H)

(14.2x10.7x1.1-1.32 inches)

NOTE: The size and weight of individual units may vary depending

on configuration.

Weight 3 kg (6.6lbs)

NOTE: The size and weight of individual units may vary depending

on configuration.

I/O Ports Three USB 2.0 Ports, one IEEE 1394 port, one Ethernet (RJ-45) port ,

one Modem (RJ-11) port, one S-video/TV-out(NTSC/PAL) port, one Parallel port, one External display (VGA) port, one Microphone/line-in jace, one Headphone/speaker/line-out jack, one Infrared (FIR) port,

one PC card slot (type II), one DC-in jack for AC adapter

Drive Bays One

40 Chapter 1

Page 49

Mechanical Specification

Item Specification

Material Recycle plastic PC+ABS 94V0

Indicators Power, Media activity, Battery charge, Wireless/Bluetooth

communication, Caps lock, Pad lock, Num lock and Scroll lock indicators

Switch Power switch

Lid switch Touch pad Left/Right

Chapter 1 41

Page 50

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However,

if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

Chapter 2

To activate the BIOS Utility, press

on the bottom of screen).

The setup screen displays BIOS as follows:Navigating the BIOS Utility

Function Item

Screen Display system information

Main Set Date and Time

Advanced Allow users to set FIR ports

Security Set User passwords

Boot Allow users to change boot up devices priorities

Exit Exit and save settings

m during POST (when “Press <F2> to enter Setup” message is prompted

Enable/Disable Quiet Boot Logo

Enable/Disable LCD Auto DIM

Enable/Disable Network Boot

Enable/Disable F12 Boot Menu

Allow users to set LPT ports

Allow users to enable/disable legacy USB

Set Supervisor passwords

Enable/Disable HDD Drive Lock

Enable/Disable Password on Boot

There are five menu options: Main, Advanced, Security, Boot and Exit.

Follow these instructions:

T To choose a menu, use the cursor left/right keys (zx).

T To choose a parameter, use the cursor up/down keys ( wy).

T To change the value of a parameter, press p or q.

T Press ^ while you are in any of the menu options to go to the Exit menu.

T In any menu, you can load default settings by pressing t. You can also press u to save any

changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a

particular menu are shown on the bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this carefully when making changes to parameter values.

Chapter 2 42

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Insyde Software SCU May 20, 2003

5:40:09 AM

Main Advanced Security Boot Exit

----Devices--------------------------------------------------- -----System------------------------

Product Name = Aspire 2010

Manufacture Name = Acer

System BIOS Version = V1.00

VGA BIOS Version =

HDD Model Name = HITACHI_DK23EA-40

HDD Serial Number = 8D4648

ATAPI Model Name= UJDA740 DVD/CDROM

Serial #: ( 32 bytes)

Asset Tag#: (32 bytes)

UUID = (16 bytes)

Setup system date, time. Enable boot logo and get system information.

CPU = Intel® Pentium ® M

CPU Speed = 1600 MHz

----Memory-----------------------

Base Memory = 640 KB

Extended Memory = 255MB

VGA Memory = 64 MB

Parameter Description

Product Name This field will show product name.

Manufacture Name This field will show manufacturer name.

System BIOS Version This field reports the BIOS version of system.

VGA BIOS Version This field reports the VGA version of the system.

Hard Disk Mode Name This item will show the size of HDD installed on

Primary IDE master. The hard disk size is automatically detected by the system. If there is no hard disk present or unknown type, “None” should be shown on this field.

HDD Serial Number This item allows the serial number of the Hard Disk.

If there is no hard disk present or unknown type, “None” should be shown on this field.

ATAPI This item will show the model name of DVD/CD-

ROM drive installed on system. The DVD/CD-ROM model name is automatically detected by the system. If there is no DVD/CD-ROM model present or unknown type, “None” should be shown on this field.

Serial Number This item will show the Serial number of system.

Asset Tag This item will show the Asset Tag number of the

system.

UUID This number only valid when there is an internal LAN

device presents, otherwise, zero will be display in this field.

System First field reports the model name of processor.

Second field reports CPU Speed.

43 Chapter 2

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Memory

Parameter Description

Base This field reports the base memory size of system.

Extended This field reports the extended memory size of the

system.

VGA BIOS Version This field reports the VGA BIOS version of system.

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Main

This menu provides you the information of the system.

Insyde Software SCU May 20, 2003 5:40:09

Main Advanced Security Boot Exit

Date and Time

ԩ Quiet Bootʳ

ԩʳ ʳ LCD Auto DIMʳ˲

----------------------------Date and Time------------------------

ԩ Network Boot

˲F12 Boot Menu

Ye a r 2003 Second 9

OK Cancel

<Tab> <Right> <Left> for block select. <Up> <Down> for item select. < Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators. <Space> for Enable or Disable.

Parameter Description

Date and Time The hours are displayed with 24 hours format. The values set in these two fields

Quiet Boot Customer Logo display will be shown during POST when it is selected.

LCD Auto DIM When this is selected, brightness of the LCD will be reduced for power saving

Network Boot When this is selected, Boot from LAN feature is enabled. When this is not

F12 Boot Menu When this is selected, users can modify device boot priority by pressing F12 key

take effect immediately.

when adaptor has been removed from the system. When this is not selected, brightness of the LCD will remain the same after

adaptor has been removed from the system.

selected, Boot from LAN feature is then disabled.

during POST. When this is not selected, device boot priority will not be adjustable during POST.

Day 20 Hour 8

Month 5 Minute 35

45 Chapter 2

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Quiet Boot

ʳʳ

ԩʳ ʳ

˲ʳ ʳ ʳ˲

ԩ ʳ

Custormer Logo display will be shown during POST when it is selectd.

Insyde Software SCU May 20, 2003 5:40:09

Main Advanced Security Boot Exit

ʳʳ Date and Time

ԩ Quiet Bootʳ

ԩʳ ʳ LCD Auto DIMʳ˲

ԩ Network Boot

˲F12 Boot Menu

Display big boot logo on screen when system is booting. <Space> for Enable or Disable.

F12 Boot Menu

When this is selected, users can modify device boot priority by pressing F12 key during POST. When this

is not selected, device boot priority will not be adjustable during POST. Default is disabled.

Insyde Software SCU May 20, 2003 5:40:09

Main Advanced Security Boot Exit

ʳʳ Date and Time

ԩʳ ʳ Quiet Boot

˲ʳ ʳ LCD Auto DIMʳ˲

ԩ Network Boot

ԩF12 Boot Menu

Enable or disable lan boot function, <Space> for Enable or Disable.

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LCD Auto DIM

ʳʳ

ԩʳ

ԩʳ ʳ ʳ˲

When this is selected, brightness of the LCD will be reducted for power savind when adaptor has been

removed from the system.

When this is not selected, brightness of the LCD will remain the same after adaptor has been removed

from the system.

Insyde Software SCU May 20, 2003 5:40:09

Main Advanced Security Boot Exit

ʳʳ Date and Time

ԩʳ ʳ Quiet Boot

˲ʳ ʳ LCD Auto DIMʳ˲ ʳ

ԩ Network Boot

ԩF12 Boot Menu

Enable or disable the F12 key for Boot Menu during Post <Space> for Enable or Disable.

Network Boot

When this is selected, Boot from LAN feature is enabled. When this is not selected, Boot from LAN feature

is then disabled.

Insyde Software SCU May 20, 2003 5:40:09

Main Advanced Security Boot Exit

ʳʳ Date and Time

ԩʳ ʳ Quiet Boot

˲ʳ ʳ LCD Auto DIMʳ˲

ԩ Network Bootʳ

ԩF12 Boot Menu

Enable or disable auto dim function, <Space> for Enable or Disable.

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Advanced

The Advanced screen contains parameters involving your hardware devices. It also provides advanced

settings of the system.

FIR Ports

Configure the system’s infrared port using options: Disabled and Enabled.

Insyde Software SCU May 20, 2003 5:40:09

Main Advanced Security Boot Exit

--DMA Setting For Fast IR--

( ) DMA2 ( ) DMA3

<Tab> <Right> <Left> for block select. <Up> <Down> for item select. < Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators. <Space> for Enable or Disable.

Infrared Ports(FIR)

Parallel Port(LPT)

ԩLegacy USB support

---------------------------------FIR Ports--------------------------------

-----FIR I/O settings--- -Mode Setting for IRDA-

( ) Disabled ( ) Normal (16550)

( ) COM1,3F8,IRQ4 ( ) IrDA (HPSIR)

( ) COM2,2F8,IRQ3

( ) COM3,3E8,IRQ4

(Ԧ) COM4,2E8,IRQ3

( ) ASK IR

(Ԧ) FAST IR

( ) DMA1

Cancel

The table below describes the parameters in the screen. Settings in boldface are the default and suggested

parameter settings.

Description Option

FIR I/O Settings Sets the base I/O address and IRQ for

Infrared port.

DMA Setting for Fast IRSets a DMA channel for the printer to

operate in ECP mode. This parameter is enabled only if Mode is set to ECP.

Mode Setting Normak (16550), IrDA

COM1, 3F8, IRQ4/ COM2, 2F8, IRQ3/ COM3, 3E8, IRQ4/ COM4, 2E8, IRQ3

DMA1, DMA2, DMA3,

(HPSIR), ASK IR, FAST IR

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LPT Port

LPT Sub menu:

Configure the system’s parallel port using options: Disabled and Enabled.

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Main Advanced Security Boot Exit

Infrared

Ports(FIR)

---------------------------------FIR Ports--------------------------------

-----Port Address------- -------Port Definition------------

( ) None ( ) Standard AT (Centronics)

Parallel

Port(LPT)

ԩLegacy USB

(Ԧ) LPT1, 378, IRQ7

( ) LPT2, 278, IRQ5 ( ) Enhanced Parallel (EPP)

( ) LPT3, 3BC, IRQ7

( ) Bidirectional (PS-2)

(Ԧ) Extended Capabilities(ECP)

--DMA Setting For Fast IR--

(Ԧ) DMA1

( ) DMA3

Cancel

The table below describes the parameters in the screen. Settings in boldface are the default and

suggested parameter settings.

Description Option

Port Address Sets the base I/O address for the parallel

port. When Mode is selected as EPP mode, “3BC” will not be available.

None/ LPT1, 378, IRQ7/ LPT2, 278, IRQ5/ LPT3, 3BC, IRQ7

Port Definition Sets the mode for the parallel port.

DMA Setting for Fast IRIf ECP mode has been selected, then DMA

49 Chapter 2

Standard AT: Normal mode (AT compatible) Bi-directional: Bi-directional mod (PS/2

compatible) Enhanced Parallel (EPP): EPP mode Extended Compabilities (ECP): ECP mode

(requires DMA channel)

default is DMA1.

Standard AT (Centronics), Bidirectional (PS-2), Enhanced Parallel (EPP),

Extended Capabilities(ECP)

DMA1, DAM3

Page 58

Legacy USB Support

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Main Advanced Security Boot Exit

Infrared Ports(FIR)

Parallel Port(LPT)

ԩLegacy USB

( ) DMA1

Legacy USB keyboard Floppy Disk USB Mouse Support <Space> for Enable or Disable

Option Description

Disabled Disable support for Legacy Universal Serial Bus

Enabled Enable support for Legacy Universal Serial Bus.

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Security

The Security screen contains parameters that help safeguard and protect your computer from

unauthorized use.

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Main Advanced Security Boot Exit

Set Supervisor Password

Set User Password

Lock HardDisk Drive

Password On boot ------------Set Supervisor password----------------

Enter old Supervisor password: . . . . . . . . . .

Enter new Supervisor Password: . . . . . . . . . .

Verify new Supervisor Password: . . . . . . . . . .

OK Cancel

Enter new password. Password will NOT be displayed

The table below describes the parameters in this screen. Settings in boldface are the default and

suggested parameter settings.

Set Supervisor/User Password

If password on boot is required, the password must be set otherwise it cannot be enabled.

The formats of the password are as follows:

Length No more than 8 characters

Characters 0-9,A-Z (not case sensitive)

Parameter Description Option

Set User Password Press Enter to set the user password.

When set, this password protects the BIOS Setup Utility from unauthorized access.

Set Supervisor Password Press Enter to set the administrator

password. When set, this password protects the BIOS Setup Utility from unauthorized access.

Length -- No more than 8 characters

Characters -- 0-9, A-Z (not case sensitive)

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Parameter Description Option

Lock Hard Disk Drive This feature is available to user when

Supervisor password is set. Password can be written on HDD only when Supervisor password or user password is set and password onHDD is set to enabled. Supervisor Password is written to HDD when only Supervisor password is being set. User password is written to HDD when both passwords are set. When both Supervisor and user passwords are present, both passwords can unlock the HDD.

Password on Boot Defines whether a password is required

or not while the events defined in this group happened. The following suboptions are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

Allows the user to specify whether or not a password is required to boot.

Disabled/Enabled

Check Uncheck

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Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable

devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM

in module bay and onboard LAN device.

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Main Advanced Security Boot Exit

Boot Device

---------------------------------------Boot Device--------------------------------------

---1st Boot Device--- ---2nd Boot Device--- --3rd Boot Device----

( ) Hard Drive

( ) CD-ROM/DVD

Drive

( ) Network Boot ( ) Network Boot ( ) Network Boot

[ ] USB Mass storage

OK Cancel

<Tab> <Right> <Left> for block select. <Up> <Down> for item select. < Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators. <Space> for Enable or Disable.

(Ԧ) Floppy Drive

(Ԧ) Hard Drive

( ) CD-ROM/DVD

Drive

( ) Floppy Drive (ʳʳ) Floppy Drive

( ) Hard Drive

(Ԧ) CD-ROM/DVD Drive

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Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

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Main Advanced Security Boot Exit

Exit Saving Changes

--------------Exit Saving Changes------------------- Exit Discarding Changes

Press <OK> to save the current Load Setup Default

Setup parameters to CMOS RAM. Discard Changes

The system will reboot !!!

OK Cancel

<Tab> <Right> <Left> for block select. <Up> <Down> for item select. < Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators. <Space> for Enable or Disable.

The table below describes the parameters in this screen.

Parameter Description

Exit Saving Changes Allows the user to save changes to CMOS and reboot the system.

Exit Discarding Changes

Load Setup Default Loads default settings for all parameters (same as t ).

Discard Changes Allows the user to discard previous changes in CMOS Setup.

Allows the user Discards changes made and exits System Setup.

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Exit Discarding Changes

Exit without saving current settings.

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Main Advanced Security Boot Exit

Exit Saving Changes

--------------Exit Discarding Changes------------ Exit Discarding Changes

Press <OK> to Exit the SCU. Load Setup Default

The current settings will not be saved!!! Discard Changed

OK Cancel

<Tab> <Right> <Left> for block select. <Up> <Down> for item select. < Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators. <Space> for Enable or Disable.

Load Setup Default

Load manufacture default settings.

Insyde Software SCU May 20, 2003 5:40:09

Main Advanced Security Boot Exit

Exit Saving Changes

----------------Load Setup Default----------------- Exit Discarding Changes

Do you wish to change the current setup Load Setup Default

to the system default values? Discard Changed

OK Cancel

<Tab> <Right> <Left> for block select. <Up> <Down> for item select. < Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators. <Space> for Enable or Disable.

55 Chapter 2

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Discard Changes

Restore current settings to original settings.

Insyde Software SCU May 20, 2003 5:40:09

Main Advanced Security Boot Exit

Exit Saving Changes

----------------Discard Changes-------------------- Exit Discarding Changes

Do you wish to restore the current setup Load Setup Default

to the original custom values? Discard Changed

OK Cancel

<Tab> <Right> <Left> for block select. <Up> <Down> for item select. < Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators. <Space> for Enable or Disable.

Chapter 2 56

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BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

T New versions of system programs

T New features or options

T Restore a BIOS when it becomes corrupted.

Use the Flash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Flash utility.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash utilities.

Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not

completely loaded.

Follow the steps below to run the Flash.

1. Prepare a bootable diskette.

2. Copy the Flash utilities to the bootable diskette.

3. Then boot the system from the bootable diskette. The Flash utility has auto-execution function

System Diagnostic Diskette

This diagnostic diskette is for the Acer Aspire 2010/2020 series notebook machine. However, system

diagnostic utility is not ready as service CD released. Acer HQ CSD will upload the utility to CSD website

as soon as it is ready.

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Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for

maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

T Wrist grounding strap and conductive mat for preventing electrostatic discharge

T small Philips screwdriver

T flat head screwdriver

T Philiips screwdriver

T nut screwdriver

T tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components.

When you remove the stripe cover, please be careful not to scrape the cover.

NOTE: This chapter will base on Aspire 2000 to modify. If you need to read the mpeg files please refer to

Aspire 2000 Service CD, and the P/N is VD.A20V5.001

Chapter 3

Chapter 3 Aspire 2010/2020

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General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system.

3. Remove the battery pack.

59 Chapter 3

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Disassembly Procedure Flowchart

Chapter 3 Aspire 2010/2020

Page 69

Item Description

A M2.5x5

M2.0x4

B M2.5x3

C M2.5x4

D M2.5x10

M2.5x4

E M2.5x14

F M2.0x4

G M2.5x4

H M2.5x14

I M2.5x10

J M2.5x5

K M3.0x3

L M2.0x3

M2.5x4

N M2.5x4

O M2.5x5

P M2.5x4

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Aspire 2010/2020 Disassembly Procedure

This section will guide you how to disassemble the system when you need to perform system service.

Please also refer to the disassembly video, if availabled.

CAUTION: Before you proceed,make sure you have turned off the system and all peripherals connected.

Disassemble the Battery and HDD

1. Release the battery lock and slide the battery latch.

2. Then remove the battery pack.

3. Remove the two screws to release the hard drive door.Then take it away.

Disassemble the Wireless

1. Remove the one screw to release the mini door, and take it away.

2. Disconnect the two wireless cables.

3. Then take the wireless board from the base.

Disassemble the RAM and ODD

1. Remove the one screw to release the RAM door and remove it.

2. Press down the both side latches to release the RAM board.

3. Remove the one screw to release the ODD module.

4. Then push the inner position to remove the ODD from the base.

5. Pull the entire ODD moudle from the system.

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Disassemble the Middle Cover Board

1. Remove the one screw.

2. Detach the middle cover from the unit with the flat screw driver.

3. Disconnect the system cable from the middle cover board.

4. Remove the two screws to release the middle cover board.

5. Then detach the middle cover board from cover.

Disassemble the Keyboard

1. Remove the screws on each side.

2. Pull up both sides of the latches to disconnect the FFC from the mainboard.

3. Remove the screws on each side to release the keyboard bracket.

4. Then take the keyboard supporter bracket from the system.

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Disassemble the LCD

1. Remove the one screw from the LVDS board.

2. Pull the LCD coaxial board and the cable from the system.

3. Remove the two screws from the hinge on each side to release the LCD panel.

4. Pull the entire LCD module from the system.

Disassemble the MDC and RAM

1. Remove the two screws to release the MDC board.

2. Disconnect the MDC cable before you take the MDC board.

3. Press down the both sides latches to release the RAM.

4. Disconnect the right and left speaker cables from the mainboard.

5. Disconnect the touchpad FPC connector and CPU fan cable.

Disassemble the Upper Case

1. Remove the thirteen screws located on the base case.

2. Remove the two screws on the other side to located on the rear panel.

3. Remove the three screws to release the upper case.

4. Detach the upper case from the system.

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Disassemble the Main Unit ( Touchpad, Bluetooth and LCM Board)

1. Remove the seven screws to release the touchpad supporter bracket.

2. Disconnect the touchpad FPC connector.

3. Disconnect the cable as highlights.

4. Then detach the touchpad bracket from the position.

5. Detach the touchpad PC from the module.

6. Disconnect the bluetooth board FFC connector.

7. Remove the two screws to release the bluetooth board.

8. Take the bluetooth board from the system.

9. Remove the one screw to release the LCM board.

10. Detach the LCM board from the system.

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Disassemble the Main Unit ( Speakers, Fan, Thermal and CPU)

1. Remove the one screw to release the up hinge saddle.

2. Remove the three screws to release the bottom hinge saddle.

3. Detach the right hinge saddle from the case.

4. Remove the two screws to release the right hinge saddle.

5. Take the right speaker from the opsition.

6. Remove the one screw to release the CPU fan from the hinge saddle.

7. Take the CPU fan from the hinge saddle.

8. Remove the three screws to release the left hinge saddle.

9. Detach the left hinge saddle from the system.

10. Remove the one screw to release the left speaker from the base cover.

11. Then detach the left speaker.

12. Remove the four screws to release the thermal module.

13. Detach the thermal module from the system.

14. Remove the one screw to release the CPU.

15. Detach the CPU fan from the socket.

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Disassemble the Main Unit ( VGA, Card Reader, Sub-Woofer and Mainboard)

1. Remove the one screw to release the VGA bracket.

2. Detach the VGA module from the mainboard.

3. Separate the VGA bracket and the VGA board.

4. Remove the ground screw to release the card reader.

5. Disconnect the card reader cables on each side.

6. Disconnect the sub-woofer cable

7. Remove the screws on each side to release the sub-woofer.

8. Detach the sub-woofer from the case.

9. Detach the card reader board from the case.

10. Remove the one screw to release the mainboard.

11. Press the PCMCIA button and hold the position to release the mainboard from the case.

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Disassemble the LCD Module

1. Remove the screws on each side.

2. Detach the bezel from the LCD panel.

3. Remove the screws located on the different side.

4. Detach the LCD panel from the cover.

5. Take the antenna away from the position to release the inverter board.

6. Disconnect the LCD coaxial cables.

7. Remove the four screws to release the left LCD bracket.

8. Take the left LCD bracket from the panel.

9. Remove the four screws to release the right LCD bracket.

10. Take the right LCD bracket from the panel.

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Disassemble the ODD Module

1. Remove the two screws to separate the ODD drive.

2. Detach the ODD bracket.

3. Detach the ODD door.

Disassemble the HDD Module

1. Remove the two screws on each side.

2. Separate the hard disk top cover and take the hard drive from the carrier.

3. Remove the hard disk connector from the rear position.

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Troubleshooting

Use the following procedure as a guide for computer problems.

1. Obtain the failed symptoms in as much detail as possible.

2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by

repeating the same operation.

3. If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions.

You can check the following:

power cords are properly connected and secured;

there are no obvious shorts or opens;

there are no obviously burned or heated components;

all components appear normal.

4. After you perform visual inspection you can also verify the following:

ask the user if a password is registered and, if it is, ask him or her to enter the password.

verify with the customer that Wndows XP is installed on the hard disk. Operating systems that were not preinstalled by Acer can cause malfunction.

make sure all optional equipment is removed from the computer.

make sure the floppy disk is empty.

5. Use the following table with the verified symptom to determine which page to go to.

Chapter 4

Symptoms (Verified) Go To

Power failure. (The power indicator does not go on or stay on.)

POST does not complete. No beep or error codes are indicated.

POST detects an error and displayed messages on screen.

Other symptoms (i.e. LCD display problems or others).

Symptoms cannot be re-created (intermittent problems).

“Power System Check”

“Insyde MobilePro BIOS POST Beep Code and POST Messages”

“Undetermined Problems”

“Insyde MobilePro BIOS POST Beep Code and POST Messages”

Use the customer-reported symptoms and go to “Insyde MobilePro BIOS POST Beep Code and POST Messages” on page 67

“Intermittent Problems” “Undetermined Problems”

Chapter 4 70

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System Check Procedures

External Diskette Drive Check

Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause

damage to the drive or cause the drive to fail.

Do the following to select the test device.

1. The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean the heads. If the FDD still does not function properly after cleaning, go to next step.

2. Boot from diagnostic program.

3. If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.

If the error still remains:

1. Reconnect the external diskette drive module.

2. Replace the external diskette drive module.

3. Replace the main board.

External CD-ROM/DVD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM/DVD-ROM. Make sure that the CDROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1. Insert an audio CD into the CD/DVD drive. If the CD/DVD drive can read the data from the audio CD. The drive does not have problem, then go to next step. If the CD/DVD LED on the front panel does not emit light as it read the data from the audio CD, then go to next step. However, if the CD/DVD drive can not read data from the audio CD, you may need to clean the CD/DVD drive with a CD/DVD drive cleaning disk.

2. Make sure that the appropriate driver has been installed on the computer for the CD/DVD drive.

3. Boot from the diagnostics diskette and start the diagnostics program

4. See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test.

5. Follow the instructions in the message window.

If an error occurs, reconnect the connector on the main board. If the error still remains:

1. Reconnect the CD-ROM/DVD-ROM module.

2. Replace the CD-ROM/DVD-ROM module.

3. Replace the main board.

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Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1. Reconnect the keyboard cables.

2. Replace the keyboard.

3. Replace the main board.

The following auxiliary input devices are supported by this computer:

T Embedded Numeric Keypad

T External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory Check

Memory errors might stop system operations, show error messages on the screen, or hang the system. Currently, we do not provide memory test program. However, if you need to check memory but have no testing program or diagonositc utility at hand, please go to http://www.passmark.com to download the shareware “BurnIn Test V.3.0”. You may test the memory with this program under Window XP environment.

NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1. Remove the battery pack.

2. Connect the power adapter and check that power is supplied.

3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by

the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

T “Check the Power Adapter”

T “Check the Battery Pack”

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Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure

Pin 1: 19V Pin 2: 0V, Ground

1. If the voltage is not correct, replace the power adapter.

2. If the voltage is within the range, do the following:

T Replace the main board.

T If the problem is not corrected, see “Undetermined Problems”.

T If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adapter does not always indicate a defect.

3. If the DC-IN indicator does not light up, check the power cord of the power adapter for correct continuity

and installation.

4. If the operational charge does not work, see “Check the Power Adapter” .

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Check the Battery Pack

To check the battery pack, do the following:

From Software:

1. Check out the Power Options in control Panel

2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3. Repeat the steps 1 and 2, for both battery and adapter.

4. This helps you identify first the problem is on recharging or discharging.

From Hardware:

1. Power off the computer.

2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).

3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

4. If the voltage is within the normal range, run the diagnostic program.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack.

If the charge indicator still does not emit, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touch pa d C heck

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU:

1. After rebooting, run Touch pad/PS2 Mode Driver.

2. Run utility with the PS/2 mouse function and check if the mouse is working.

3. If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected well.

4. If the main board to switch board FPC is connected well, then check if the touch pad FPC connects to the

main board properly.

5. If there is still an error after you have connected the touch pad FPC to the main board properly, then replace the touch pad or touch pad FPC. The touch pad or touch pad FPC may be damaged.

6. Replace switch board.

7. If the touch pad still does not work, then replace the FPC on Track Pad PCB.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

Display Check

1. Connect an external display to the computer’s external monitor port, the boot the computer. The computer can automatically detect the external display. Press Fn+ p to switch to the external display.

2. If the external display works fine, the internal LCD may be damaged. Then perform the following steps:

Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem still exists, go to next step.

Replace the inverter board, then run the display test program again. If the problem still occurs, go on next step.

Replace the LCD module with a new one then run the display test again. If the probelm still happens, continue next step.

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Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem still occurs, continue next step.

Replace the CPU with another of the same specifications. If the problems still occurs, go to next step.

The main board may be damaged. Replace main board.

3. If the external monitor has the same problem as the internal monitor, the main board may be damaged. Please insert the diagnostic disk and run the display test program and go through the sub-steps under step 2.

Sound Check

To determine if the computer’s built-in speakers are functioning properly, perform the following steps. Before you start the steps below, adjust the speaker volume to an appropriate level.

1. Try different audio sources. For example, employ audio CD and ditital music file to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same problem, continue next step.

2. Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the main board may be defective or damaged. Replace the main board.

3. Follow the disassembling steps in Chapter 3. Esure the speaker cable is firmly connected to the main board. If the speaker is still a malfunction, go on next step.

4. If the speakers do not sound properly, the speakers may be defective or damaged. Replace the speakers. If the problem still occurs, then replace the main board.

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Insyde MobilePro BIOS POST Beep Code and POST Messages

The POST error message index lists the error message and their possible causes. The most likely cause is listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU

replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 73.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware

device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

Beep Code Message Description

short, short, short; short, short, long

short, short, short; short, long, short

short, short, short; short, long, long

short, short, short; long, short, short

short, short, short; long, short, long

short, short, short; long, long short

short, short, short; long, long, long

short, short, long; short, short, short

short, short, long; short, short, long

N/A “KEYBOARD CONTROLLER

N/A “KEYBOARD FAILURE”

N/A “CMOS FAILURE - RUN SCU”

N/A “CMOS CHECKSUM INVALID -

N/A

“FAULTY DMA PAGE REGISTERS”

“FAULTY REFRESH CIRCUIT” RAM refresh circuit does not function

“ROM CHECKSUM INCORRECT” BIOS ROM checksum failed.

“CMOS RAM TEST FAILED” CMOS RAM test failed.

“DMA CONTROLLER FAULTY” DMA controller does not work properly.

“INTERRUPT CONTROLLER FAILED ”

N/A

N/A No video device found.

N/A No RAM installed.

FAILUR E”

RUN SCU”

“RAM ERROR AT LOCATION xxxxxx: WROTE: xxxx READ: xxxx”

DMA page registers do not function properly.

properly.

The interrupt controller does not work properly.

Keyboard controller failed to respond with the self-test command.

Keyboard controller failed during system inquiry about connected devices.

The keyboard fails to respond or no keyboard is connected.

CMOS data error, probably due to battery power loss.

CMOS checksum error.

The RAM failed during memory test at the indicated location.

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Beep Code Message Description

N/A

N/A “PARITY ERROR AT LOCATION

N/A “NO INTERRUPTS FROM TIMER 0”Timer 0 of the clock timer controller does

N/A “UNEXPECTED AMOUNT OF

N/A “CLOCK NOT TICKING

N/A “TIME/DATA CORRUPT - RUN

N/A “MACHINE IS LOCKED - TURN

N/A “BOOT SECTOR 0 HAS

N/A Suspend-to-Disk partition

N/A “Hard Disk ERROR!” Access to the Suspend-to-Disk partition

N/A “Suspend-to-Disk partition

N/A “Suspend-to-Disk partition size

N/A “MEMORY SIZE HAS CHANGED

“PARITY ERROR AT UNKNOWN LOCATION”

XXXXXX”

MEMORY - RUN SCU”

CORRECTLY”

SCU”

KEY”

CHANGED”

MISSING!”

signature NOT FOUND!”

TOO SMALL!”

-- REBOOTING”

Parity error during memory test at unknown location.

Parity error during memory test at the indicated location.

not generate system interrupts correctly.

The system memory size does not match with the CMOS record.

The system clock does not working correctly.

The time/date information in CMOS is invalid.

The keyboard operation is locked.

The boot sector of the hard disk has been changed, probably because of a virus attack.

No Suspend-to-Disk partition found.

failed.

No Suspend-to-Disk partition signature found.

The capacity of the Suspend-to-Disk partition is not enough.

The memory size has changed after previous Suspend-to-Disk operation.

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Index of Symptom-to-FRU Error Messages

LCD-Related Symptoms

Symptom / Error Action in Sequence

LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted

Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed

LCD has extra horizontal or vertical lines displayed.

Enter BIOS Utility to execute “Load Setup Defaults” on Exit screen, then reboot system.

Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't

work). LCD cable LCD inverter LCD Main board

Reconnect the LCD connector LCD cable LCD inverter LCD Main board

LCD inverter LCD cable LCD Main board

Indicator-Related Symptoms

Symptom / Error Action in Sequence

Indicator incorrectly remains off or on, but system runs correctly

Power-Related Symptoms

Symptom / Error Action in Sequence

Power shuts down during operation Power source (battery pack and power adapter). See “Power

The system doesn’t power-on. Power source (battery pack and power adapter). See “Power

The system doesn’t power-off. Power source (battery pack and power adapter). See “Power

Battery can’t be charged See “Check the Power Adapter”.

Reconnect the inverter board Inverter board Main board

System Check” . Battery pack Power adapter Hard drive & battery connection board Main board

System Check” . Hold and press the power switch for more than 4 seconds. Main board

Battery pack Main board

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PCMCIA-Related Symptoms

Symptom / Error Action in Sequence

System cannot detect the PC Card (PCMCIA)

PCMCIA slot pin is damaged. PCMCIA slot assembly

Memory-Related Symptoms

Symptom / Error Action in Sequence

Memory count (size) appears different from actual size.

Speaker-Related Symptoms

Symptom / Error Action in Sequence

In Windows, multimedia programs, no sound comes from the computer.

Internal speakers make noise or emit no sound.

PCMCIA slot assembly Main board

DIMM Main board

See “Sound Check” on page 66 Audio driver Speaker Main board

See “Sound Check” on page 66 Speaker Main board

Power Management-Related Symptoms

Symptom / Error Action in Sequence

The system will not enter hibernation Keyboard (if control is from the keyboard)

Hard disk drive Main board

The system doesn't enter hibernation mode and four short beeps every minute.

The system doesn’t enter standby mode after closing the LCD

The system doesn't resume from hibernation mode.

The system doesn't resume from standby mode after opening the LCD.

Battery fuel gauge in Windows doesn’t go higher than 90%.

Press Fn+F4 and see if the computer enters hibernation mode.

Touchpad Keyboard Hard disk connection board Hard disk drive Main board

LCD cover switch Main board

Hard disk connection board Hard disk drive Main board

LCD cover switch Main board

Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then

charge battery). Battery pack Main board

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Power Management-Related Symptoms

Symptom / Error Action in Sequence

System hangs intermittently. Reconnect hard disk drives.

Hard disk drive connector Main board

Peripheral-Related Symptoms

Symptom / Error Action in Sequence

System configuration does not match the installed devices.

External display does not work correctly. See if there is an error beep. If there is an erro beep, then

USB does not work correctly USB device cable is firmly connected into the USB ports.

Print problems. Ensure the “Parallel Port” in the “System Devices” of BIOS

Enter BIOS Setup Utility to execute “Load Setup defaults”, then reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

change main board. Power off. Then check if RAM CPU BIOS are well-

connected. Press Fn+F5 three times slowly LCD FPC LCD inverter LCD

Test one USB port each time. USB socket is firmly secured to the main board. Main board

Setup Utility is set to Enabled. Onboard Devices Configuration Run parallel port test Printer driver Printer cable Printer Main board

Keyboard/Touchpad-Related Symptoms

Symptom / Error Action in Sequence

Keyboard (one or more keys) does not work.

Touchpad does not work. Reconnect touch pad cable. Modem port is secured to the

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Reconnect the keyboard cable. Keyboard Main board

main board Touch pad FPC Audio/Touch pad board Main board

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Modem-Related Symptoms

Symptom / Error Action in Sequence

Internal modem does not work correctly. Ensure the telephone cable is firmly plugged into the

telephone wall socket and the modem port of the computer. Modem phone port is secured to the main board. modem combo board Main board

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Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1. Run the diagnostic test for several times to isolate the problem.

2. If no error is detected, do not replace any FRU.

3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

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Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

1. Power-off the computer.

2. Visually check them for damage. If any problems are found, replace the FRU.

3. Remove or disconnect all of the following devices:

T Non-Acer devices

T Printer, mouse, and other external devices

T Battery pack

T Hard disk drive

T DIMM

T CD-ROM/Diskette drive Module

T PC Cards

4. Power-on the computer.

5. Determine if the problem has changed.

6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

T Main board

T LCD assembly

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How to Build NAPP Master Hard Disc Drive

CD to Disk Recovery

1. Prepare NAPP CD, Recovery CD and System CD.

2. Insert the NAPP CD into the optical drive. Then boot up the system.

3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.

4. NAPP CD will start to preload the system, please click [Y].

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5. Select CD to Disk Revocery.

6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have

to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.

After you place the Recovery CD to the optical drive, you will see the display below.

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7. Then insert the System CD to the optical drive.

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8. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.

Disk to Disk Recovery

1. Prepare NAPP CD, Recovery CD and System CD.

2. Put NAPP CD into the optical drive. Then boot up the system.

3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.

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4. NAPP CD will start to preload the system, please click [Y].

5. Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery.

NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system.

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6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.

After you place the Recovery CD to the optical drive, you will see the display below.

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7. Then insert the System CD to the optical drive.

8. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.

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Jumper and Connector

Top Vi ew

Chapter 5

Item Description

JP1 RJ11/RJ45 Connector

JP2 CRT Connector

JP3 Printer Connector

JP4 TV-Out Connector

JP5/6/7 USB Connector

JP8 IEEE 1394 Connector

JP9 Power Board Connector

JP10 MDC Cable Connector

JP11 LCD Connector

JP12 Cardbus Connector

JP13 FAN Connector

JP14 MDC Connector

JP15 Right Speaker Connector

JP16 Left Speaker Connnector

JP17 Subwoofer Connector

JP18 LCM Connector

JP19 SD Board Connector

JP20 Int. K/B Connector

JP21 Bluetooth Connector

JP22 DDR SODIMM Socket

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Item Description

JP23 ODD Speaker

JP24 T/P Board Connector

JP25 HDD Connector

PCN2 AC Jack

PCN3 Battery Connector

92 Chapter 5

Acer Aspire 2020 ATI M11-P, Aspire 2020 ATI M9+X ). Schematic

Specifications and Main Features

Frequently Asked Questions

User Manual

Revision History

Copyright

Disclaimer

Conventions

Preface

Features

System Block Diagram

Board Layout

Top Vi e w

Rear View

Outlook View

Aspire 2010 Open View

Aspire 2010 Front Panel

Aspire 2010 Top Panel

Aspire 2010 Left Panel

Aspire 2010 Right Panel

Aspire 2010 Rear Panel

Aspire 2010 Bottom View

Aspire 2020 Open View

Aspire 2020 Front View

Aspire 2020 Top View

Asipre 2020 Left View

Aspire 2020 Right View

Aspire 2020 Rear View

Aspire 2020 Bottom View

Indicators

Key bo ar d

Special keys

To u c h p a d

Touch pa d B asics

Launch Keys

Hardware Specifications and Configurations

BIOS Setup Utility

Main

Quiet Boot

F12 Boot Menu

LCD Auto DIM

Network Boot

Advanced

FIR Ports

LPT Port

Legacy USB Support

Security

Boot

Exit

Exit Discarding Changes

Load Setup Default

Discard Changes

BIOS Flash Utility

System Diagnostic Diskette

General Information

Before You Begin

Disassembly Procedure Flowchart

Aspire 2010/2020 Disassembly Procedure

Disassemble the Battery and HDD

Disassemble the Wireless

Disassemble the RAM and ODD

Disassemble the Middle Cover Board

Disassemble the Keyboard

Disassemble the LCD

Disassemble the MDC and RAM

Disassemble the Upper Case

Disassemble the Main Unit ( Touchpad, Bluetooth and LCM Board)

Disassemble the Main Unit ( Speakers, Fan, Thermal and CPU)

Disassemble the Main Unit ( VGA, Card Reader, Sub-Woofer and Mainboard)

Disassemble the LCD Module

Disassemble the ODD Module

Disassemble the HDD Module

System Check Procedures

External Diskette Drive Check

External CD-ROM/DVD-ROM Drive Check

Keyboard or Auxiliary Input Device Check

Memory Check

Power System Check

Touch pa d C heck

Display Check