The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
Microsoft Windows XP (Home) Environment Test . . . . . . . . . . . . . . . . . . . . . . .90
Appendix COnline Support Information 92
VIII
System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
!Intel
!Intel 855PM + Intel ICH4-M
!PC2700 DDR SDRAM, Maximum memory up to 2GB (with two 1024MB SO-DIMM when
!Internal slot-in optical drive
!High-capacity , Enhanced-IDE hard disk
!Li-Ion main battery pack
!Power management system with ACPI (Advanced Configuration Power Interface)
Display
!Thin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 32-bit high true colour up to 16.7
!3D graphics engine
!Simultaneous LCD and CRT display support
!S-video for output to a television or display device that supports S-video input
!Dual display capability
®
Pentium M processor at 1.4 ~ 1.7 GHz or higher
available)
million colours at 1280x800 eXtended Graphics Array (WXGA) resolution
!High-speed fax/data modem port
!Ethernet/Fast Ethernet port
!Fast infrared wireless communication
!3 USB 2.0 (Universal Serial Bus) ports
!IEEE 1394 port
!Intel 802.11b or 802.11a/b wireless LAN (manufacturing optional)
!Bluetooth ready (manufacturing optional)
Expansion
!One type II CardBus PC Card slot
!Upgradeable memory
I/O Ports
!One Infrared (FIR)
!One RJ-11 modem jack
Chapter 11
!One RJ-45 network jack
!4-1 Card Reader
!One DC-in jack for AC adapter
!One ECP/EPP-compliant parallel port
!One external monitor port
!One headphone/speaker/line-out jack (3.5mm mini jack)
!One microphone/line-in jack (3.5mm mini jack)
!One S-video-out (NTSC/PAL) port
!Three Universal Serial Bus (USB) ports
!One IEEE 1394 port
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Open View
#ItemDescription
1DisplayWide screen display provides visual
output.
2Launch keys4 buttons that can be programmed to
start frequently used applications.
3Stereo SpeakersProduce stereo sound
4TouchpadTouch sensitive pad that functions like
a computer mouse.
5Click buttons &
scroll key
Right and left buttons that provide the
same functions as the buttons on a
computer mouse. The scroll key
scrolls the contents of a window up
and down.
6Chapter 1
Front Panel
#ItemDescription
1Headphone-in JackConnects headphones for audio
2Microphone-in JackConnects an external microphone for
34 in 1 Card ReaderSupports MS/MMC/SD/SM kinds of
4LatchLocks and releases the lid
5Bluetooth ButtonStares (optional) Bluetooth
6Wireless ButtonTurns an optional inte rn al wi re l es s
output
audio input
memory sticks
functionality
device on or off
Chapter 17
Top Panel
#ItemDescription
1Status IndicatorLEDs that turn on and off to show the
2ArcadeMultimedia button
3Console DisplayPanel control display
4Stop ButtonStop the Arcade application
5Media Contrl Button Multimedia Button
status of the computers. It’s function
and components.
8Chapter 1
Left Panel
#ItemDescription
1PC Card SlotThe slot supports a standard Type II
2PC card eject button Press the eject button to remove a PC
3Eject ButtonEjecting a Disc
4Slot LoadingSupport an optical disc.
PC card (PCMCIA or CardBus).
card from the PC card slot.
Chapter 19
Right Panel
#ItemDescription
1Infrared PortInterfaces with infrared devices (e.g.,
2DC-in JackConnect the AC adapter
3Kensington lock slot For attaching a security connector.
4Ventilation HoleEnables the computer to stay cool,
infrared printer, IR-aware computer)
even after prolonged use.
10Chapter 1
Rear Panel
#ItemDescription
1S-VideoConnects to a television or display
2External display port Connects an external (VGA) display
3,4,8USB PortsThree USB2.0 ports for connecting
5Network JackConnects the computer to an Etherne t
6Modem JackConnects the built-in fax/data modem
7Parallel PortCo nnects a parallel device, such as a
9IEEE 1394 PortConnects IEEE 1394 devices.
device with S-video input.
monitor.
USB devices.
10/100-based network.
to a phone line.
printer.
Chapter 111
Bottom View
#ItemDescription
1Mini-PCI SlotSlot for adding mini-PCI cards
2Hard disk bayRemovable cover provides access to
the computer’s hard drive.
3Memory
Compartment
4Battery PackThe computer’s removable battery.
5Sub-WooferSpeaker to output base sound
Removable cover provides access to
the memory slots for upgrading the
computer’s memory.
12Chapter 1
Indicators
Your computer provides an array of three indicators located above the keyboard, in addition to four
indicators positioned at the front of the palm rest area. These indicators show the status of the computer
and its componetns.
The three indicators located above the keyboard provide the following status information:
IconDescription
Caps Lock activity
Num Lock activiy
Scroll Lock activity
NOTE: The keypad lock must be turned on to use the embedded numeric keypad.
Chapter 113
The four indicators located at the front of the unit provide the following status information:
IconItemDescription
Power mode
!Steady green --Power on
!Flashing oragne --Standby mode
!Orange --Hibernation mode
Hard Disc mode!Lights to Indicate when the hard disc
drive is reading or writing data.
Battery mode!Blue -- fully charged
!Flashing orange -- being charged
!Orange -- low on power
Bluetooth mode
Wireless LAN mode
!Lights to indicate that Bluetooth
(optional) is enabled.
!Lights to Indicate status of wireless
LAN (optional) communication.
14Chapter 1
Keyboard
The keyboard features full-size keys with an embedded keypad, separated cursor keys, two Windows
keys, and twelve function keys (hot keys).
Special keys
Lock keys
The computer features three lock keys, each with its own status indicator light.
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters are typed in
uppercase. Toggle on and off by pressing the Caps Lock key on
the left side of the keyboard.
Num lockWhen Num Lock is on, the embedded numeric keyboard can be
used. Toggle on and off by pressing the Fn+tkeys
simultaneously.
Scroll lockWhen Scroll Lock is on, the screen toggles up or down one line
at a time when the up and down cursor control keys are pressed.
NOTE: Scroll Lock doesn’t work in all applications. Toggle on and off by pressing the Fn+F12 keys
simultaneously.
Chapter 115
Embedded Keypad
The embedded keypad functions like a desktop numeric keypad. It is indicated by small blue numbers and on
the applicable keys.
To use the the embedded numeric keys, toggle the Num Lock on by pressing the Fn + F11 keys
simultaneously.
With the embedded keypad turned on, the following actions are possible:
Desired AccessNum Lock OnNum Lock On
Number keys on
embedded keypad
Cursor-control keys on
embedded keypad
Main keyboard keysHold down the Fn key
Type numbers using
embedded keypad in the
normal way.
Hold down the jkey
while using the cursor
keys on the embedded
keypad.
while typing letters using
the embedded keypad
keys. Simultaneously
press the j key for for
capital letters.
Hold Fn key while using
cursor-control keys.
Type lett ers in the normal
way.
16Chapter 1
Windows Keys
The keyboard features two keys that perform Windows-specific functions.
KeyDescription
Windows logo keyPressed alone, this key has the same effect as clicking on the
Windows Start button; it launches the Start menu. It can also be
used with other keys to provide a variety of functions:
+ Tab (Activates the next Taskbar button)
+ E (Opens the My Computer window)
+ F1 (opens Help and Support)
+ F (opens the Find: All Files dialog box)
+ M (minimizes all windows)
j + Windows logo key + M (undoes the minimize all windows
action)
+ R (opens the Run dialog box)
Application keyThis key has the same effect as clicking the right mouse button; it
opens the application’s context menu.
Chapter 117
Hotkeys
Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling
various functions.
To use a hot key, first hold down the Fn key. Next, press the second key in combination. Finally, release
both keys.
Your computer provides the following hot keys:
Hot KeyFunctionDescription
Fn+F1Hot key helpDisplays help on hot keys
Fn+F2SetupAccess the computer’s
configuration utility.
Fn+F3Power management scheme
toggle
Fn+F4SleepPuts the computer in Sleep mode.
Fn+F5Display toggleSwitches display output between
Fn+F6Screen blankTurns the display screen backlight
Fn+F7Touchpad toggleTurns the internal touchpad on
Fn+F8Speaker toggleTurns the speaker on and off.
Fn+Sub-
woofer key
Fn+wVolume upIncreases the speaker volume.
Fn+yVolume downDecreases the speaker volume.
Fn+xBrightness upIncreases the screen brightness.
Fn+zBrightness downDecreases the screen brightness.
Sub-wooferTurns the sub woofer on and off
Switches the power management
scheme used by the computer
(function available if supported by
operating system).
the display screen, external
monitor ( if connected) and both
the display screen and external
monitor.
off to save power. Press any key
to return.
and off.
NOTE: When activating hotkeys, press and hold the Fn key before pressing the other key in the hotkey
combination.
18Chapter 1
Euro key
Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the
Euro key.
Chapter 119
Touchpad
The build-in touchpad is a PS/2 compatible pointing device that senses movement on its surface.
The cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide
the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in
documents and web pages.
The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency.
Touchpad Basics
Use the touchpad as follows:
!Slide your finger over the surface of the touchpad to control the movement of the cursor. Tap the
touchpad to perform selection and execution functions.
!Press the left (1) and right (3) buttons to perform selection and execution functions, just as you
would use the buttons on a computer mouse.
!Use the scroll key (2) to scroll through long documents and web pages. Press the top of the key to
scroll up, and the bottom to scroll down; left to scroll left, and right to scroll right.
FunctionLeft ButtonRigh Button4-Way Scroll WayTap
ExecuteClick twice quicklyTap twice (at the
same speed as
double-clicking the
mouse button)
SelectClick onceTap once
20Chapter 1
FunctionLeft ButtonRigh Button4-Way Scroll WayTap
DragClick and hold.
Then slide your
finger across the
touchpad to drag
the cursor over the
selection.
Access
context
menu
ScrollClick and hold the
NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to
your finger movements: the lighter the touch, the better the response. Tapping hard will not increase the
touchpad’s responsiveness.
Click once
up/down/left/right
button
Tap twice quickly.
On the second tap,
slide your finger
across the
touchpad to drag
the cursor over the
selection.
Chapter 121
Launch Keys
Located at the top of the keyboard are four buttons, in addition to the power button. These buttons are
called launch keys. They are designed as key 1, key 2, key 3 and key 4, from right to left. By default,
key 1 is used to launch the email application and key 2 is used to launch the Internet browser. Key 3
and key 4 start the Launch Manager application. The first four launch keys can be set by the user. To set
the launch keys, run the Acer Launch Manager.
#Description
EmailLaunches your email application.
Web browserLaunches your Internet browser
P1User-programmable
P2User-programmable
22Chapter 1
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU typeIntel Mobile Pentium M processor at 1.4~1.7 GHz or higher
CPU package uFCPGA package
CPU core voltageSupport automatic selection of power supply voltage
CPU I/O voltage1.05V
BIOS
ItemSpecification
BIOS vendorInsyde
BIOS VersionInsyde MobilePRO BIOS 4.0
BIOS ROM typeFlash ROM
BIOS ROM size512KB
BIOS package32 lead of TSSOP
Bupported protocolsACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE
Loading mechanismLoad: The disc can be loaded semi-automatically ( T o load the disc in the
Power Requirement
Input Voltage+5 V +/- 5 %
Audio Interface
164.6~
257.1
100 MB/
Sec.
Ultra
DMA
mode-5
5V(DC)
+/- 5%
ItemSpecification
154.3~
298.0
100 MB/
Sec.
Ultra
DMA
mode-5
5V(DC)
+/- 5%
154.3~
298.0
100 MB/
Sec.
Ultra
DMA
mode-5
5V(DC)
+/- 5%
10.3X-24X CAV mode 3600KByte/s
(Mode2)
10.3X-24X CAV 1769-4104KByte/s
DVD-R (3.95G/4.7G),
DVD-RAM (2.6G/4.7G),
DVD-RW
CD: CD-Audio,
CD-ROM(mode 1 and mode 2),
CD-ROM XA ( mode2, form 1 and form 2),
CD-I ( Ready)
CD-I ( Bridge)
CD-WO
CD-RW
Photo CD
Video CD
Enhanced Music CD
CD-TEXT
drive, it is needed to push the disc manually)
Unload: The disc can be unloaded automatically by motor powered
mechanism. The disc unloading can be operated by the Eject button or
Eject Command through the IDE interface.
154.3~
298.0
100 MB/
Sec.
Ultra
DMA
mode-5
5V(DC)
+/- 5%
350350350350
100 MB/
Sec.
Ultra
DMA
mode-5
5V(DC)
+/- 5%
3.3X-8X CAV 4.3MB/s-10.5 MB/s
100 MB/
Sec.
Ultra
DMA
mode-5
5V(DC)
+/- 5%
100 MB/
Sec.
Ultra
DMA
mode-5
5V(DC)
+/- 5%
100 MB/
Sec.
Ultra
DMA
mode-5
5V(DC)
+/- 5%
ItemSpecification
Audio ControllerRealtek ALC202A, AC97 Codec
Chapter 125
Audio Interface
ItemSpecification
Audio onboard or optionalBuilt-in
Mono or StereoStereo
Resolution20 bit stereo Digital to analog converter
18 bit stereo Analog to Ditial converter
CompatibilityMicrosoft PC99, AC97 2.2 & WHQL
Mixed sound sourceCD
Sampling rate48 KHz
Internal microphoneNo
Internal speaker / QuantityYes / 2
Video Interface
ItemSpecification
Video vendorATI
Video nameM9+X
Chip voltageCore/1.5V
Supports ZV (Zoomed Video) portNo
ItemSpecification
Parallel port controllerSMSC LPC47N227
Number of parallel portOne
LocationRear side
Connector type25-pin D-type connector, in female type
Parallel port function controlEnable/Disable/Auto (BIOS or operating system chooses
configuration) by BIOS setup
Note: Depending on your operating system, disabling an unused
device may help free systen resources for other devices.
Supports ECP/EPP/Bi-directional
(PS/2 compatible)
Optional ECP DMA channel (in
BIOS setup)
Optional parallel port I/O address
(in BIOS setup)
Optional parallel port IRQ (in
BIOS setup)
Yes (set by BIOS setup)
Note: When Mode is selected as EPP mode, “3BCh” will not be
available.
DMA channel 1
378h, 278h
IRQ7, IRQ5
26Chapter 1
USB Port
ItemSpecification
USB compliancy level2.0
OHCIUSB 2.0
Number of USB port3
LocationRear side
Serial port function controlEnable/Disable by BIOS setup
PCMCIA Port
ItemSpecification
PCMCIA controllerENE CB1410 CardBus
Supports card typeType II
Number of slotsOne type-II
Access locationLeft panel
Supports ZV (Zoomed Video) portNo ZV support
Supports 32 bit CardBus Yes
System Board Major Chips
Item Controller
System core logicIntel 855PM and ICH4-M
Super I/O controllerSMSC 47N227, LPC interface
Audio controllerRealtek ALC202A Codec
Video controllerATI M9+X
Hard disk drive controllerICH4-M
Keyboard controllerENE KB910
RTCICH4-M
Keyboard
ItemSpecification
Keyboard controllerENE KB910
Keyboard vendor & model nameStandard keyboard w/o launch button embeded
Total number of keypads85 keys with 101/102 key emulation
Windows logo keyYes
Internal & external keyboard work
simultaneously
Yes
Battery
ItemSpecification
Vendor & model namePanasonic/Samsung
Battery TypeLi-ion
Pack capacity 63Wh
Chapter 127
Battery
ItemSpecification
Cell voltage 3.7V/cell
Number of battery cell8
Package configurationPin 1: BATT+: Battery positive power pin
There are two control signals that come form system to control lamp brightness. One signal is
named DAC_BRIG, which limits current to meet LCD lamp current specification. Another one is
named PWM, which adjusts lamp brightness. This inverter brightness is adjusted by PWM burst
mode. The PWM burst mode is that turning on and off the lamp at rate of 150Hz. The effective
brightness is a function of the duty cycle.
Features
1. Wide range 9V to 21V input voltage.
2. Birghtness adjustment by PWM duty mode.
3. Close loop controls lamp current.
28Chapter 1
Electrical Characteristics
No.Paramete
r
Input
1
voltage
Input
2
current
3Lamp
current
4Lamp
current
4FrequencyF 455565KHz* Note 3
SymbolMin.Typ.Max.UnitComment
NV_PWR914.821V7.5V (continuous) can
work
*Note 1
Iin--0.33--A
IL3.0--6.8mADAC=0V
*Note 2
IL2.7--6.3mADAC=1V
5Output
power
6Efficiency
7Starting
voltage
8Starting
time
9Dispoff#2.83.33.6VBacklight on/off signal
10Limited
lamp
maximum
current
11PWM
signal
*Note 4
12Lamp
current
over-
shoot
13Current
Wavefor
m factor
Pout----4.5W
η
Vs1600-----VAt 0’C
Tvs1--1.5Sec
DACBRIG
INV_PWM142150158HzPWM signal frequency
I zeroPK
I
p
I
rms
80%------
00.50.8VLow level
03.3V*Note 2
3.03.33.6VPWM signal amplitude
30--100%
Ton
−
rms
p
------------------ -
=
Period
Duty
----10%Line transient (10.8V to
21V/100us) and turn
on transient
1.271.56Multipl
2
e
I
I
or *10
14Unbalanc
e Rate
II
−
I
rms
15Turn off
current
(Hight
side)
Chapter 129
IHl----0APWM=30%
-10%0+10%Mulitpl
pp
−
e
No.Paramete
r
15Turn off
voltage
(Low
side)
16Voltage
Rise time
(Low
side)
17Voltage
fall time
(Low
side)
NOTE:
SymbolMin.Typ.Max.UnitComment
Voff----150Vp-pVPWM=30%
Trise----300ususPWM=30%
Tfall----300ususPWM=30%
*1. The inverter can work in 7.5V input voltage (continuous), but 7.5V electronic characteristic will
not be care.
*2. Limited lamp maximum current by DAC_BRIC signal:
When DAC_BRIG voltage is 0V and INV_PWM enables (100%), lamp has max. current.
When DAC_BRIG voltage is 3.3V and INV_PWM enables (100%), lamp has min. current.
When add 1V DAC, the 100% Lamp current will decrease 0.5mA.
DAC_BRIG signal comes from system chipset with internal resistance of 3K
Ω
*3. Inverter operating frequency should be within specification (45~65kHz) at max. and min.
brightness load.
*4. INV_PWM enable implies INV_PWM signal is High level (On duty cycle is 100%). It is a square
wave of 150Hz to adjust backlight brightness that is a function of PWM duty cycle. Backlight
brightness is maximum value under INV_PWM at 100% and brightness is minimum under
INV_PWM at 30%.
*5.The system interface signals belong to 3.3V.
*6. Please make sure open lamp output voltage should be within starting voltage specification.
*7. Inverter should pass human body safety test.
*8. Inverter should be no smoking by any component open/short test.
*9. Transformer voltage stress should not be over 85% under any condition.
(turn on overshoot transient and line transient.)
*10. Audio noise should be less than 36dB at 10cm distance.
hotkey
Contrast controlNoNoNoNo
Suspend/Standby controlYesYesYesYes
Electrical Specification
Supply voltage for LCD display
3.33.33.33.3
(V)
Supply voltage for LCD
650690690690
backlight (Vrms)
Chapter 131
AC Adapter
ItemSpecification
Vendor & model nameDelta ADD-65DB
Liteon DA-1650-02CR
Input Requirements
Maximum input current (A,
@100Vac, full load)
Nominal frequency (Hz)47 - 63
Frequency variation range
(Hz)
Nominal voltages (Vrms)90 - 264
Inrush currentThe maximum inrush current will be less than 50A and 100A when
Efficiency High efficiency 85% minimum, at 100~240Vac AC input, full load,
Output Ratings (CV mode)
DC output voltage Offers constant voltage 19.0V output source with 65W max output
Noise + Ripple 300mvp-pmax (20MHz bandwidth) for resistor load
Output current 0 A (min.) 3.5A (max.)
Output Ratings (CC mode)
DC output voltage18.0 ~ 20.0
Constant output3.5A
Dynamic Output Characteristics
Start-up time3 sec. (@115 Vac and 230Vac full load)
Hold up time5ms min. (@115 Vac input, full load)
Over Voltage Protection
(OVP)
Short circuit protectionOutput can be shorted without damage, and auto recovery
Electrostatic discharge
(ESD)
Dielectric Withstand Volt age
Primary to secondary4242 Vdc for 1 second
Leakage current 60uA at 240Vac/60Hz
Regulatory Requirements1. FCC class B requirements (USA)
1.5A max@3.5A/100Vac and 240 Vac
47 - 63
the adapter is connected to 100Vac(60Hz) and 240Vac(50Hz)
respectively.
warm-up condition.
power capacity .
25V
15kV (at air discharge)
8kV (at contact discharge)
2. VDE class B requirements (German)
3. VCCI classII requirements (Japan)
Power Management
ACPI ModePower Management
Mech. Off (G3)All devices in the system are turned off completely.
Soft Off (G2/S5)OS initiated shutdown. All devices in the system are turned
off completely.
Working (G0/S0)Individual devices such as the CPU and hard disk may be
power managed in this state.
32Chapter 1
Power Management
ACPI ModePower Management
Sleeping State (S3)CPU Power Down
VGA Power Down
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
Super I/O Power Down
Sleeping State (S4)Also called Hibernate state. System saves all system
states and data onto the disk prior to power off the whole
system.
Environmental Requirements
ItemSpecification
Temperature
Operating+5 ~ +35°C
Non-operating-20 ~ +65°C
Non-operating-20 ~ +65°C (storage package)
Humidity
Operating10% to 90% without condensation
Non-operating10% to 90% RH, non-condensing (unpacked)
Non-operating10% to 90% RH, non-condensing (storage package)
Vibration
Operating (unpacked)5 ~ 500Hz: 0.9G
Non-operating (unpacked)5 ~ 500Hz: 1.3G
Mechanical Specification
ItemSpecification
Dimensions330mm (W) x 273mm (D) x 31.7mm (H) for 14.1/15.0 inch model
Weight6.11lb (2.77kg) for 14.1 inch model (8 cell battery)
6.41lb (2.9kg) for 15.0 inch model (8 cell battery)
I/O PortsOne type II CardBus slots, One RJ-11 modem jack,One RJ-45 network
jack, One DC-in jack for AC adapter, One ECP/EPP-compliant parallel
port, One external monitor port, One headphone/speaker/line-out jack
(3.5mm mini jack), One microphone/line-in jack (3.5mm mini jack), One
S-video-out (NTSC/PAL) port, Three Universal Serial Bus (USB) ports,
One IEEE 1394 port.
Drive BaysOne
MaterialRecycle plastic PC+ABS 94V0
IndicatorsPower, Media activity, Battery charge, Wireless/Bluetooth
communication, Caps lock, Pad lock, Num lock and Scroll lock
I/O AddressFunction
01F0-01F7Primary IDE Channel
0200-020FMotherboard resources
0274-0277ISAPNP Read Data Port
0279-0279ISAPNP Read Data Port
0376-0376Secondary IDE Channe l
0378-037BECP Printer Port (LTP1)
03B0-03BBIntel(R) 82852/82855 GM/GME Graphics Controller
03C0-03DFIntel(R) 82852/82855 GM/GME Graphics Controller
03F6-03F6Primary IDE Channel
03F8-03FFSMC IrCC - Fast Infrared Port
04D0-04D1Motherboard resources
0778-077BECP Printer Port (LTP1)
07F8-07FFSMC IrCC - Fast Infrared Port
0A79-0A79ISAPNP Read Data Port
0D00-FFFFPCI bus
1000-107FMotherboard resources
11 00-110FIntel(R) 82801DBM Ultra ATA Storage Controller - 24CA
1200-121FIntel(R) 82801DB/DBM USB Universal Host Controller - 24C2
1300-133FMotherboard resources
1400-141FIntel(R) 82801DB/DBM SMBus Controller - 24C3
1600-161FIntel(R) 82801DB/DBM USB Universal Host Controller - 24C4
1700-171FIntel(R) 82801DB/DBM USB Universal Host Controller - 24C7
C000-C0FFRealtek RTL8139/810x Family Fast Ethernet NIC
C100-C17FVIA OHCI Compliant IEEE 1394 Host Controller
E000-E007Intel(R) 82852/82855 GM/GME Graphics Controller
E100-E1FFRealtek AC’97 Audio
E200-E23FRealtek AC’97 Audio
E300-E3FFAgere Systems AC’97 Modem
E400-E47FAgere Systems AC’97 Modem
FD00-FDFFENE CB1410 Cardbus Controller
FE00-FE00Motherboard resources
FF00-FFFFENE CB1410 Cardbus Controller
IRQ Assignment Map
Interrupt ChannelFunction(Hardware)
IRQ00SystemTimer
IRQ01Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
IRQ04SMC IrCC - Fast Infrared Port
IRQ08System CMOS/real time clock
IRQ09Microsoft ACPI-Compliant System
IRQ12Alps Pointing-device
IRQ13Numeric data processor
IRQ14Primary IDE controller
Chapter 135
IRQ Assignment Map
Interrupt ChannelFunction(Hardware)
IRQ15Secondary IDE controller
IRQ10Agere Systems AC’97 Modem
ENE CB1410 Cardbus Controller
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82852/82855 GM/GME Graphics Controller
Realtek AC’97 Audio
Realtek RTL8139/810x Family Fast Ethernet NIC
VIA OHCI Compliant IEEE 1394 Host Controller
DMA Channel Assignment
DMA ChannelFunction(Hardware)
1ECP Printer Port (LPT1)
3SMC IrCC - Fast Infrared Port
4Direct memory access controller
36Chapter 1
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However,
if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
Chapter 2
To activate the BIOS Utility, press
on the bottom of screen).
The setup screen displays BIOS as follows:
FunctionItem
ScreenDisplay system information
MainSet Date and Time
AdvancedAllow users to set FIR ports
SecuritySet User passwords&Set Supervisor passwords
BootAllow users to change boot up devices priorities
ExitExit and save settings
m during POST (when “Press <F2> to enter Setup” message is prompted
Enable/Disable Quiet Boot Logo
Enable/Disable LCD auto DIM
Enable/Disable PXE boot from LAN
Enable/Disable F12 Boot Menu
Allow users to set LPT ports
Allow users to enable/disable legacy USB
Navigating the BIOS Utility
There are five menu options: Main, Advanced, Security, Boot and Exit.
Follow these instructions:
!To choose a menu, use the cursor left/right keys (zx).
!To choose a parameter, use the cursor up/down keys ( wy).
!To change the value of a parameter, press p or q.
!Press ^ while you are in any of the menu options to go to the Exit menu.
!In any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.
Setup system date, time. Enable boot logo and get system information.
ParameterDescription
Product NameThis field will show product name.
Manufacture NameThis field will show manufacturer name.
BIOS VersionThis field reports the BIOS version of system.
VGA VersionThis field reports the VGA version of the system.
Internal Hard DiskThis item will show the size of HDD installed on
Primary IDE master. The hard disk size is
automatically detected by the system. If there is no
hard disk present or unknown type, “None” should
be shown on this field.
DVD/CD-ROM DriveThis item will show the model name of DVD/CD-
ROM drive installed on system. The DVD/CD-ROM
model name is automatically detected by the
system. If there is no DVD/CD-ROM model present
or unknown type, “None” should be shown on this
field.
Serial NumberThis item will show the Serial number of system.
Asset TagThis item will show the Asset Tag number of the
system.
UUIDThis number only valid when there is an internal LAN
device presents, otherwise, zero will be display in
this field.
SystemFirst field reports the model name of processor.
Second field reports CPU Speed.
38Chapter 2
Memory
ParameterDescription
BaseThis field reports the base memory size of system.
ExtendedThis field reports the extended memory size of the
system.
VGA BIOS VersionThis field reports the VGA BIOS version of system.
Chapter 239
Main
This menu provides you the information of the system.
Insyde Software SCU May 20, 2003 5:40:09
Main AdvancedSecurity Boot Exit
Date and Time
ԩ Quiet Bootʳ
ԩ F12 Boot Menu
˲ʳ ʳ LCD Auto DIM
ԩ PXE Boot From LAN
Ye a r 2003 Second9
OK Cancel
<Tab> <Right> <Left> for block select. <Up> <Down> for item select.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
<Space> for Enable or Disable.
----------------------------Date and Time------------------------
Day20 Hour8
Month5 Minute35
ParameterDescription
Date and TimeThe hours are displayed with 24 hours format. The values set in these two fields
take effect immediately.
Quiet BootCustomer Logo display will be shown during POST when it is selected.
F12 Boot MenuWhen this is selected, users can modify device boot priority by pressing F12 key
during POST. When this is not selected, device boot priority will not be
adjustable during POST.
LCD Auto DIMWhen this is selected, brightness of the LCD will be reduced for power saving
when adaptor has been removed from the system.
When this is not selected, brightness of the LCD will remain the same after
adaptor has been removed from the system.
PXE Boot From LANWhen this is selected, Boot from LAN feature is enabled. When this is not
selected, Boot from LAN feature is then disabled.
40Chapter 2
ʳʳ˲ʳʳԩʳԩʳԩ
Advanced
The Advanced screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.
FIR Ports
Configure the system’s infrared port using options: Disabled and Enabled.
Insyde Software SCU May 20, 2003 5:40:09
Main Advanced Security Boot Exit
--DMA Setting For Fast IR--
( ) DMA2 ( ) DMA3
<Tab> <Right> <Left> for block select. <Up> <Down> for item select.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
<Space> for Enable or Disable.
<Tab> <Right> <Left> for block select. <Up> <Down> for item select.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
<Space> for Enable or Disable.
The table below describes the parameters in the screen. Settings in boldface are the default and
suggested parameter settings.
DescriptionOption
Port AddressSets the base I/O address for the parallel
port. When Mode is selected as EPP mode,
“3BC” will not be available.
Enter new password. Password will NOT be displayed
The table below describes the parameters in this screen. Settings in boldface are the default and
suggested parameter settings.
Set Supervisor/User Password
If password on boot is required, the password must be set otherwise it cannot be enabled.
The formats of the password are as follows:
Length No more than 8 characters
Characters 0-9,A-Z (not case sensitive)
ParameterDescriptionOption
Set User PasswordPress Enter to set the user password.
When set, this password protects the
BIOS Setup Utility from unauthorized
access.
Set Supervisor PasswordPress Enter to set the administrator
password. When set, this password
protects the BIOS Setup Utility from
unauthorized access.
HDD Drive LockThis allows users to protect their Hard
Drive being accessed by enabling HDD
security to their hard drive.
Disabled/Enabled
44Chapter 2
ParameterDescriptionOption
Password on BootDefines whether a password is required
or not while the events defined in this
group happened. The following suboptions are all requires the Supervisor
password for changes and should be
grayed out if the user password was used
to enter setup.
Allows the user to specify whether or not
a password is required to boot.
Disabled/Enabled
Chapter 245
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable
devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM
in module bay.
Please select the order of the boot devices
<Tab> <Right> <Left> for block select. <Up> <Down> for item select.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
<Space> for Enable or Disable.
.
(Ԧ) Diskette A
(Ԧ) Hard Disk C
( ) Diskette A (ʳʳ) Diskette A
( ) Hard Disk C
(Ԧ) CD-ROM Drive
46Chapter 2
Exit
Ԧ
Ԧ
Ԧ
ʳʳ
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
<Tab> <Right> <Left> for block select. <Up> <Down> for item select.
< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.
<Space> for Enable or Disable.
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesAllows the user to save changes to CMOS and reboot the system.
Exit Discarding
Changes
Load Setup DefaultLoads default settings for all parameters (same as t ).
Discard ChangesAllows the user to discard previous changes in CMOS Setup.
Allows the user Discards changes made and exits System Setup.
Chapter 247
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
!New versions of system programs
!New features or options
!Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Flash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash utilities.
NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does
not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Flash.
1.Prepare a bootable diskette.
2.Copy the Flash utilities to the bootable diskette.
3.Then boot the system from the bootable diskette. The Flash utility has auto-execution function.
System Diagnostic Diskette
This diagnostic diskette is for the Acer Aspire 2000 series notebook machine. However, system
diagnostic utility is not ready as service CD released. Acer HQ CSD will upload the utility to CSD website
as soon as it is ready.
48Chapter 2
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
!Wrist grounding strap and conductive mat for preventing electrostatic discharge
!small Philips screwdriver
!flat head screwdriver
!Philiips screwdriver
!nut screwdriver
!tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
Chapter 3
Chapter 349
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
This section will guide you how to disassemble the system when you need to perform system service.
Please also refer to the disassembly video, if availabled.
CAUTION: Before you proceed,make sure you have turned off the system and all peripherals connected.
Disassemble the Battery and HDD
1.Release the battery lock and slide the battery latch.
2.Then remove the battery pack.
3.Remove the two screws to release the hard drive door.Then take it away.
Disassemble the Wireless
1.Remove the one screw to release the mini door, and take it away.
2.Disconnect the two wireless cables.
3.Then take the wireless board from the base.
Disassemble the RAM and ODD
1.Remove the one screw to release the RAM door and remove it.
2.Press down the both side latches to release the RAM board.
3.Remove the one screw to release the ODD module.
4.Then push the inner position to remove the ODD from the base.
5.Pull the entire ODD moudle from the system.
Chapter 353
Disassemble the Middle Cover Board
1.Remove the one screw.
2.Detach the middle cover from the unit with the flat screw driver.
3.Disconnect the system cable from the middle cover board.
4.Remove the two screws to release the middle cover board.
5.Then detach the middle cover board from cover.
Disassemble the Keyboard
1.Remove the screws on each side.
2.Pull up both sides of the latches to disconnect the FFC from the mainboard.
3.Remove the screws on each side to release the keyboard bracket.
4.Then take the keyboard supporter bracket from the system.
54Chapter 3
Disassemble the LCD
1.Remove the one screw from the LVDS board.
2.Pull the LCD coaxial board and the cable from the system.
3.Remove the two screws from the hinge on each side to release the LCD panel.
4.Pull the entire LCD module from the system.
Disassemble the MDC and RAM
1.Remove the two screws to release the MDC board.
2.Disconnect the MDC cable before you take the MDC board.
3.Press down the both sides latches to release the RAM.
4.Disconnect the right and left speaker cables from the mainboard.
5.Disconnect the touchpad FPC connector and CPU fan cable.
Disassemble the Upper Case
1.Remove the thirteen screws located on the base case.
2.Remove the two screws on the other side to located on the rear panel.
3.Remove the three screws to release the upper case.
4.Detach the upper case from the system.
Chapter 355
Disassemble the Main Unit ( Touchpad, Bluetooth and LCM Board)
1.Remove the seven screws to release the touchpad supporter bracket.
2.Disconnect the touchpad FPC connector.
3.Disconnect the cable as highlights.
4.Then detach the touchpad bracket from the position.
5.Detach the touchpad PC from the module.
6.Disconnect the bluetooth board FFC connector.
7.Remove the two screws to release the bluetooth board.
8.Take the bluetooth board from the system.
9.Remove the one screw to release the LCM board.
10. Detach the LCM board from the system.
56Chapter 3
Disassemble the Main Unit ( Speakers, Fan, Thermal and CPU)
1.Remove the one screw to release the up hinge saddle.
2.Remove the three screws to release the bottom hinge saddle.
3.Detach the right hinge saddle from the case.
4.Remove the two screws to release the right hinge saddle.
5.Take the right speaker from the opsition.
6.Remove the one screw to release the CPU fan from the hinge saddle.
7.Take the CPU fan from the hinge saddle.
8.Remove the three screws to release the left hinge saddle.
9.Detach the left hinge saddle from the system.
10. Remove the one screw to release the left speaker from the base cover.
11. Then detach the left speaker.
12. Remove the four screws to release the thermal module.
13. Detach the thermal module from the system.
14. Remove the one screw to release the CPU.
15. Detach the CPU fan from the socket.
Chapter 357
Disassemble the Main Unit ( VGA, Card Reader, Sub-Woofer and Mainboard)
1.Remove the one screw to release the VGA bracket.
2.Detach the VGA module from the mainboard.
3.Separate the VGA bracket and the VGA board.
4.Remove the ground screw to release the card reader.
5.Disconnect the card reader cables on each side.
6.Disconnect the sub-woofer cable
7.Remove the screws on each side to release the sub-woofer.
8.Detach the sub-woofer from the case.
9.Detach the card reader board from the case.
10. Remove the one screw to release the mainboard.
11. Press the PCMCIA button and hold the position to release the mainboard from the case.
58Chapter 3
Disassemble the LCD Module
1.Remove the screws on each side.
2.Detach the bezel from the LCD panel.
3.Remove the screws located on the different side.
4.Detach the LCD panel from the cover.
5.Take the antenna away from the position to release the inverter board.
6.Disconnect the LCD coaxial cables.
7.Remove the four screws to release the left LCD bracket.
8.Take the left LCD bracket from the panel.
9.Remove the four screws to release the right LCD bracket.
10. Take the right LCD bracket from the panel.
Chapter 359
Disassemble the ODD Module
1.Remove the two screws to separate the ODD drive.
2.Detach the ODD bracket.
3.Detach the ODD door.
Disassemble the HDD Module
1.Remove the two screws on each side.
2.Separate the hard disk top cover and take the hard drive from the carrier.
3.Remove the hard disk connector from the rear position.
60Chapter 3
Troubleshooting
Use the following procedure as a guide for computer problems.
1.Obtain the failed symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by
repeating the same operation.
3.If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions.
You can check the following:
power cords are properly connected and secured;
there are no obvious shorts or opens;
there are no obviously burned or heated components;
all components appear normal.
4.After you perform visual inspection you can also verify the following:
ask the user if a password is registered and, if it is, ask him or her to enter the password.
verify with the customer that Wndows XP is installed on the hard disk. Operating systems that
were not preinstalled by Acer can cause malfunction.
make sure all optional equipment is removed from the computer.
make sure the floppy disk is empty.
5.Use the following table with the verified symptom to determine which page to go to.
Chapter 4
Symptoms (Verified)Go To
Power failure. (The power indicator does
not go on or stay on.)
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed
messages on screen.
Other symptoms (i.e. LCD display problems
or others).
Symptoms cannot be re-created
(intermittent problems).
“Power System Check”
“Insyde MobilePro BIOS POST Beep Code
and POST Messages”
“Undetermined Problems”
“Insyde MobilePro BIOS POST Beep Code
and POST Messages”
“Insyde MobilePro BIOS POST Beep Code
and POST Messages”
Use the customer-reported symptoms and
go to “Insyde MobilePro BIOS POST Beep
Code and POST Messages” on page 67
“Intermittent Problems”
“Undetermined Problems”
Chapter 461
System Check Procedures
External Diskette Drive Check
Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic
diskette is required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1.The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean
the heads. If the FDD still does not function properly after cleaning, go to next step.
2.Boot from diagnostic program.
3.If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.
If the error still remains:
1.Reconnect the external diskette drive module.
2.Replace the external diskette drive module.
3.Replace the main board.
External CD-ROM/DVD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM/DVD-ROM. Make sure that the CDROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to
fail.
Do the following to select the test device:
1.Insert an audio CD into the CD/DVD drive. If the CD/DVD drive can read the data from the audio CD. The
drive does not have problem, then go to next step. If the CD/DVD LED on the front panel does not emit
light as it read the data from the audio CD, then go to next step. However, if the CD/DVD drive can not
read data from the audio CD, you may need to clean the CD/DVD drive with a CD/DVD drive cleaning
disk.
2.Make sure that the appropriate driver has been installed on the computer for the CD/DVD drive.
3.Boot from the diagnostics diskette and start the diagnostics program
4.See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test.
5.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the main board. If the error still remains:
1.Reconnect the CD-ROM/DVD-ROM module.
2.Replace the CD-ROM/DVD-ROM module.
3.Replace the main board.
62Chapter 4
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the main board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer:
!Embedded Numeric Keypad
!External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
Currently, we do not provide memory test program. However, if you need to check memory but have no testing
program or diagonositc utility at hand, please go to http://www.passmark.com to download the shareware
“BurnIn Test V.3.0”. You may test the memory with this program under Window XP environment.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
!“Check the Power Adapter”
!“Check the Battery Pack”
Chapter 463
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: 19V
Pin 2: 0V, Ground
1.If the voltage is not correct, replace the power adapter.
2.If the voltage is within the range, do the following:
!Replace the main board.
!If the problem is not corrected, see “Undetermined Problems”.
!If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3.If the DC-IN indicator does not light up, check the power cord of the power adapter for correct continuity
and installation.
4.If the operational charge does not work, see “Check the Power Adapter” .
64Chapter 4
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.Check out the Power Options in control Panel
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.Power off the computer.
2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).
3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
4.If the voltage is within the normal range, run the diagnostic program.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not emit, replace the battery pack. If the charge indicator still does not light up,
replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.After rebooting, run Touch pad/PS2 Mode Driver.
2.Run utility with the PS/2 mouse function and check if the mouse is working.
3.If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected well.
4.If the main board to switch board FPC is connected well, then check if the touch pad FPC connects to the
main board properly.
5.If there is still an error after you have connected the touch pad FPC to the main board properly, then
replace the touch pad or touch pad FPC. The touch pad or touch pad FPC may be damaged.
6.Replace switch board.
7.If the touch pad still does not work, then replace the FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
Display Check
1.Connect an external display to the computer’s external monitor port, the boot the computer. The computer
can automatically detect the external display. Press Fn+ p to switch to the external display.
2.If the external display works fine, the internal LCD may be damaged. Then perform the following steps:
Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem
still exists, go to next step.
Replace the inverter board, then run the display test program again. If the problem still occurs, go
on next step.
Replace the LCD module with a new one then run the display test again. If the probelm still
happens, continue next step.
Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem
Chapter 465
still occurs, continue next step.
Replace the CPU with another of the same specifications. If the problems still occurs, go to next
step.
The main board may be damaged. Replace main board.
3.If the external monitor has the same problem as the internal monitor, the main board may be damaged.
Please insert the diagnostic disk and run the display test program and go through the sub-steps under
step 2.
Sound Check
To determine if the computer’s built-in speakers are functioning properly, perform the following steps. Before
you start the steps below, adjust the speaker volume to an appropriate level.
1.Try different audio sources. For example, employ audio CD and ditital music file to determine whether the
fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source
devices. If all have the same problem, continue next step.
2.Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the
main board may be defective or damaged. Replace the main board.
3.Follow the disassembling steps in Chapter 3. Esure the speaker cable is firmly connected to the main
board. If the speaker is still a malfunction, go on next step.
4.If the speakers do not sound properly, the speakers may be defective or damaged. Replace the speakers.
If the problem still occurs, then replace the main board.
66Chapter 4
Insyde MobilePro BIOS POST Beep Code and POST Messages
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 73.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
Beep CodeMessageDescription
short, short, short; short,
short, long
short, short, short; short,
long, short
short, short, short; short,
long, long
short, short, short; long,
short, short
short, short, short; long,
short, long
short, short, short; long,
long short
short, short, short; long,
long, long
short, short, long; short,
short, short
short, short, long; short,
short, long
N/A“KEYBOARD CONTROLLER
N/A“KEYBOARD FAILURE”
N/A“CMOS FAILURE - RUN SCU”
N/A“CMOS CHECKSUM INVALID -
N/A
“FAULTY DMA PAGE
REGISTERS”
“FAULTY REFRESH CIRCUIT”RAM refresh circuit does not function
“ROM CHECKSUM INCORRECT” BIOS ROM checksum failed.
“CMOS RAM TEST FAILED”CMOS RAM test failed.
“DMA CONTROLLER FAULTY”DMA controller does not work properly.
“INTERRUPT CONTROLLER
FAILED”
N/A
N/ANo video device found.
N/ANo RAM installed.
FAILURE”
RUN SCU”
“RAM ERROR AT LOCATION
xxxxxx:
WROTE: xxxx
READ: xxxx”
DMA page registers do not function
properly.
properly.
The interrupt controller does not work
properly.
Keyboard controller failed to respond with
the self-test command.
Keyboard controller failed during system
inquiry about connected devices.
The keyboard fails to respond or no keyboard is connected.
CMOS data error, probably due to battery
power loss.
CMOS checksum error.
The RAM failed during memory test at the
indicated location.
Chapter 467
Beep CodeMessageDescription
N/A
N/A“PARITY ERROR A T LOCATION
N/A“NO INTERRUPTS FROM TIMER 0”Timer 0 of the clock timer controller does
N/A“UNEXPECTED AMOUNT OF
N/A“CLOCK NOT TICKING
N/A“TIME/DATA CORRUPT - RUN
N/A“MACHINE IS LOCKED - TURN
N/A“BOOT SECTOR 0 HAS
N/ASuspend-to-Disk partition
N/A“Hard Disk ERROR!”Access to the Suspend-to-Disk partition
N/A“Suspend-to-Disk partition
N/A“Suspend-to-Disk partition size
N/A“MEMORY SIZE HAS CHANGED
“PARITY ERROR AT UNKNOWN
LOCATION”
XXXXXX”
MEMORY - RUN SCU”
CORRECTLY”
SCU”
KEY”
CHANGED”
MISSING!”
signature NOT FOUND!”
TOO SMALL!”
-- REBOOTING”
Parity error during memory test at unknown
location.
Parity error during memory test at the
indicated location.
not generate system interrupts correctly.
The system memory size does not match
with the CMOS record.
The system clock does not working
correctly.
The time/date information in CMOS is
invalid.
The keyboard operation is locked.
The boot sector of the hard disk has been
changed, probably because of a virus
attack.
No Suspend-to-Disk partition found.
failed.
No Suspend-to-Disk partition signature
found.
The capacity of the Suspend-to-Disk
partition is not enough.
The memory size has changed after
previous Suspend-to-Disk operation.
68Chapter 4
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup Defaults” on Exit
screen, then reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesn't
work).
LCD cable
LCD inverter
LCD
Main board
Reconnect the LCD connector
LCD cable
LCD inverter
LCD
Main board
LCD inverter
LCD cable
LCD
Main board
Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but
system runs correctly
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operationPower source (battery pack and power adapter). See “Power
The system doesn’t power-on.Power source (battery pack and power adapter). See “Power
The system doesn’t power-off.Power source (battery pack and power adapter). See “Power
Battery can’t be chargedSee “Check the Power Adapter”.
Reconnect the inverter board
Inverter board
Main board
System Check” .
Battery pack
Power adapter
Hard drive & battery connection board
Main board
System Check” .
Battery pack
Power adapter
Hard drive & battery connection board
Main board
System Check” .
Hold and press the power switch for more than 4 seconds.
Main board
Battery pack
Main board
Chapter 469
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card
(PCMCIA)
PCMCIA slot pin is damaged.PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from
actual size.
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no
sound comes from the computer.
Internal speakers make noise or emit no
sound.
PCMCIA slot assembly
Main board
DIMM
Main board
See “Sound Check” on page 66
Audio driver
Speaker
Main board
See “Sound Check” on page 66
Speaker
Main board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernationKeyboard (if control is from the keyboard)
Hard disk drive
Main board
The system doesn't enter hibernation mode
and four short beeps every minute.
The system doesn’t enter standby mode
after closing the LCD
The system doesn't resume from
hibernation mode.
The system doesn't resume from standby
mode after opening the LCD.
Battery fuel gauge in Windows doesn’t go
higher than 90%.
Press Fn+F4 and see if the computer enters hibernation
mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
Main board
LCD cover switch
Main board
Hard disk connection board
Hard disk drive
Main board
LCD cover switch
Main board
Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then
charge battery).
Battery pack
Main board
70Chapter 4
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
System hangs intermittently.Reconnect hard disk drives.
Hard disk drive connector
Main board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the
installed devices.
External display does not work correctly.See if there is an error beep. If there is an erro beep, then
USB does not work correctlyUSB device cable is firmly connected into the USB ports.
Print problems.Ensure the “Parallel Port” in the “System Devices” of BIOS
Enter BIOS Setup Utility to execute “Load Setup defaults”,
then reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
change main board.
Power off. Then check if RAM CPU BIOS are well-
connected.
Press Fn+F5 three times slowly
LCD FPC
LCD inverter
LCD
Test one USB port each time.
USB socket is firmly secured to the main board.
Main board
Setup Utility is set to Enabled.
Onboard Devices Configuration
Run parallel port test
Printer driver
Printer cable
Printer
Main board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not
work.
Touchpad does not work.Reconnect touch pad cable. Modem port is secured to the
Chapter 471
Reconnect the keyboard cable.
Keyboard
Main board
main board
Touch pad FPC
Audio/Touch pad board
Main board
Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly.Ensure the telephone cable is firmly plugged into the
telephone wall socket and the modem port of the computer.
Modem phone port is secured to the main board.
modem combo board
Main board
72Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the diagnostic test for several times to isolate the problem.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Chapter 473
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
!Non-Acer devices
!Printer, mouse, and other external devices
!Battery pack
!Hard disk drive
!DIMM
!CD-ROM/Diskette drive Module
!PC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 2000.
Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please also note that there are some common parts for Aspire 2000, yet the LCD modules are different
in two model.
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information
available on your regional web or channel. For whatever reasons a part number change is made, it
will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS,
your Acer office may have a DIFFERENT part number co de from those given in the FRU list of this
printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to
order FRU parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
KEYBOARD ARABIC
KEYBOARD BELGIUM
KEYBOARD CHINESE
KEYBOARD CZECH
KEYBOARD DANISH
KEYBOARD FRENCH
KEYBOARD GERMAN
KEYBOARD IT ALIAN
KEYBOARD NORWEGIAN
KEYBOARD PORTUGUESE
KEYBOARD SPANISH
KEYBOARD SWEDEN
KEYBOARD SWISS/G
KEYBOARD THAI
KEYBOARD UK
KEYBOARD US INTERNALTION
KEYBOARD HUNGAIAN
KEYBOARD CANADIAN FRENCH
KEYBOARD RUSSIAN
This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system
functions are tested under Windows XP Home environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the Aspire 2000 Compatibility
Test. Report released by the Acer Mobile System Testing Department.
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
!Service guides for all models
!User's manuals
!Training materials
!Bios updates
!Software utilities
!Spare parts lists
!TABs (Technical Announcement Bulle tin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
!Detailed information on Acer's International Traveler's Warranty (ITW)
!An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Appendix C92
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