Page 1
Acer Aspire 1710 Series
Service Guide
Project Code: A15
Please note that Aspire 1710 has the same housing with Aspire 1700. And this model will not have service CD.
Please refer to Aspire 1700 service CD (Part No.: VD.A08V7.001) for disassembling mpeg files.
PRINTED IN TAIWAN
Page 2
Revision History
Please refer to the table below for the updates made on Aspire 1710 service guide.
Date Chapter Updates
II
Page 3
Copyright
Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
Screen messages Denotes actual messages that appear
on screen.
NOTE Gives bits and pieces of additional
information related to the current
topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific
actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
V
Page 6
VI
Page 7
Table of Contents
Chapter 1 System Introduction 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Closed front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Left view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Right view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Touchpad basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Chapter 2 System Utilities 32
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Chapter 3 Machine Disassembly and Replacement 46
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Disassembling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Remove the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Remove the HDD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Remove the combo drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Remove the thermal module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Remove CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Remove the memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Remove VGA card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Detach the wireless card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Remove moden card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Remove the inverter cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Detach the upper system cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Remove the LCD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Remove the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Remove the inverter board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Remove the mylars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Remove the wireless module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
VII
Page 8
Table of Contents
Remove the side bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Remove the LED cable attached on the LCD outer shield . . . . . . . . . . . . . . . . .58
Remove the subwoofer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Release the MDC cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Disconnect the cable to the modem header . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Remove the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Remove the LED board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Detach the front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Remove the Audio DJ board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Remove the touch pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Remove the touch pad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Remove the lid switch cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Remove the floppy drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Remove the speaker set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Remove the mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Remove the system fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
FDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Combo Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Chapter 4 Troubleshooting 68
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Chapter 5 Jumper and Connector Locations 82
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Chapter 6 FRU (Field Replaceable Unit) List 86
Appendix A Model Definition and Configuration 96
Model Name Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Appendix B Test Compatible Components 98
Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Appendix C Online Support Information 106
Index 108
VIII
Page 9
Table of Contents
IX
Page 10
System Introduction
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
T Intel
T L2 cache 1MB
T Intel 865G with ICH-5, support 800MHz Front Side Bus, dual channel and HTT support
T 80 GB or higher-capacity Desktop 5400rpm, 7200rpm HDD
T Microsoft
T Optional 6-in-1 Multimedia memory card reader module
Multimedia
T DVD/CD-RW combo
T DVD Dual drive
T Audio input and output jacks
T Hardware 3D graphic engine
T Two stereo speakers+one sub-woofer
T 17” Desktop SXGA LCD, 1280x1024, 16M colors
®
Pentium® 4 FSB 800 processors
®
Windows® XP Home/Pro operating system
Chapter 1
Connectivity
T Modem: Software Modem V.92 56Kbps (MDC)
T 10/100/1000 Mbps Gigabit Ethernet LAN
T Optional Mini-PCI 802.11g or 802.11 a/g
T One switch to enable or disable wireless function
T Keyboard and pointing device
T Four universal serial but (UBS) ports 2.0
T Two IEEE 1394 ports
T Bluetooth ready (manufacturing option)
Expansion
T PC card slot enableing a range of add-on options
T Upgrageable CPU, hard disk and memory modules
I/O Ports
T One type II PC Card slot (PCMCIA and CardBus)
T One RJ-11 modem jack (V.92, 56K)
T One RJ-45 network jack (Gigabit Ethernet)
T One DC-in port (AC adapter)
T One parallel port (ECP/EPP)
Chapter 1 1
Page 11
T One external monitor port
T Two IEEE 1394 ports
T One PS/2 port
T One microphone-in jack (3.5mm mini jack)
T One headphone jack (3.5mm mini jack)
T Four Universal Serial Bus (USB) ports
Display and video
T 17” Desktop liquid-crystal display (LCD) at 1280 x 1024 Super Graphics Array (SXGA) resolution
T Simultaneous LCD and CRT display
T Dual independent display support
T Hardware 3D graphic engine
Audio
T 16-bit stereo audio (AC’97)
T Two built-in stereo speakers
T Audio ports for microphone-in and headphones
Human-centric design and ergonomics
T All-in-one design (incorporating hard drive, optical drive and floppy disk drive)
T Rugged and space saving
T Full-size desktop keyboard
T No need to turn on the system for playing CD or MP3
T Large & comfortable palm rest area with well-positioned touchpad
2 Aspire 1710
Page 12
Display
The 17” display panel provides a large viewing area for maximum efficiency and ease-of-use. The liquid crystal
display (LCD) supports SXGA resolution with 16 million colors at 1280 x 1024.
Video Performance
Your Aspire 1710 series computer features an accelerated graphics port (AGP) video system with Intel 865G
embedded VGA engine and 64MB UMA RAM, and nVIDIA NV-34M/NV-36M series (64M/128M AGP card) as
an option. This provides a robust solution, while enabling high quality video output.
Simultaneous display
Your computer’s large display, combined with its multimedia capabilities, makes it ideally suited to delivering
presentations.
You can also connect an external monitor or projector, and then choose to use the computer’s LCD panel only,
the external device only, or the LCD panel and external device simultaneously.
Simultaneous display allows you to manage a presentation on your computer, while your audience watches
the monitor or projector screen.
Chapter 1 3
Page 13
System Block Diagram
1
Main
3*CPU/CPU-
1*SDRAM
2
3
4
DT3
5
6
7
A, CN/AAGP N/A
8
5*3V66
LVDS
Panel
0BLAN AD16
CLOCK
3*PCIF
AD17 C1Card bus
GEN.
ICS952623
7*PCI
2*REF
2*48MHz
L
O
O
LDN
PAGE : 03,04
INTEL P4 CPU
(FCPGA 478)
Northwood/ Prescott
AGP Board
LVDS
Graphic Chip
D21394 AD18
PAGE : 12
Power
1*SRC/SRC#
NMGM-
I
IMM
G
-
D
Host Bus
(400/533/800MHz)
AGP 8X BUS
PAGE 13
Y/C RGB AGP 8X BUS
AGP Connector
ATi or nVIDIA
LCD ID0SBPANEL_ID0
LCD ID1SBPANEL_ID1
LCD ID2SBPANEL_ID2
RTC
PAGE : 28
PAGE : 22
BATTERY & ACIN
VCCRTC
VA2
VIN
PAGE 15
PAGE 15
266/333/400MHz
DDR SDRAM
NORTH BRIDGE
Intel 82865G
(GMCH)
(FC-BGA 932)
PAGE : 05,06,07,08
RGB
Y/C
CRT
PAGE 20
S-Video
RGB
Y/C
1
12V_HDD & 5V_HDD
5V_HDD
VAD
PAGE 14
PAGE : 34
12V_HDD
RJ45
PAGE 19
PAGE 19
Broadcom/BCM5788M
GbE LAN MAC+PHY
PCI
HUB I/F
266MB/s,1.5V
PRIMARY IDE
HDD
PAGE : 32
2.5VSUS&DDR_VTT
DDR_VTT
VCC2.5_M
2.5VSUS
5VPCU
+2.5V
1394
PAGE 21
1394
PAGE 21
PAGE 21
1394 PHY
TI/TSB43AB22A
PCI
SOUTH BRIDGE
Intel 82801EB
(ICH5)
SECONDARY IDE
PAGE 20
CDROM
PAGE 20
PAGE : 30
SYSTEM POWER
3V_591
3VSUS
5VSUS
+5V
PAGE 27
Connector
Audio DJ Board
PAGE 27
Audio DJ
O2/ OZ263
LPC
(mBGA 460)
PAGE : 9,10,11
USB
USB2
USB4
USB6
POWER DISCHARGE
+1.5V
3V-S5
+3V
PAGE 24
MIC-IN
Headphone
PAGE 24
Audio Codec
Realtek/ALC202
PCI
LPC
PAGE 26
BIOS
PAGE 17
PAGE 17
USB3
PAGE 17
USB5
PAGE 17
PAGE 17
USB7
PAGE 17
PAGE : 32
POWER CORE
VCC_CORE
PAGE 25
Speaker
PAGE 25
Audio Amp
NS/LM4873MTE
AC97
USB 0,1
PAGE 17
Connector
LED Board
PAGE : 33
VCCVID
Sub-woofer
PAGE 25
Audio Amp
NS/LM4871LD
PCI Board
Connector
EC
NS/PC87591
(176 Pin LQFP)
KEY MATRIX
Keyboard
Connector
PAGE : 29
POWER VTT_NB
VTT_NB
RJ11
PAGE 25
PCMCIA
Slot
PAGE 25
Card Bus
PCI Board
PCI
PAGE 18
PAGE 26
PS2
PAGE 26
PAGE 19
ENE/CB1410
FAN2
FAN1
KB/MS
PAGE 17
Connector
Touchpad Board
Mini-PCI
Slot
PCI
PAGE 14
PAGE 14
PAGE 17
A
MDC Slot
USB1/MDC
Super IO
COM
PAGE 22
Card Reader
USB0
FDD
PAGE 23
PAGE 23
NS/PC87391
(100 Pins
TQFP)
LPT
PAGE 20
1A
of
1
234
BLOCK DIAGRAM
2
Saturday, November 29, 2003
Custom
Size Document Number Rev
Date: Sheet
3
4
Connector
5
6
7
8
PCI DEVICES IDSEL # REQ/GNT # IRQ
LCD Panel
17" SXGA 1 1 1
MINI-PCI AD19 3 E,F
D D
15" XGA 0 1
C C
B B
4 Aspire 1710
Page 14
Board Layout
Top Vi ew
Chapter 1 5
Page 15
1 PS2 Port 16 Mini 1394 Connector
2 Parallel Port 17 MIC Connector
3 LAN Connector 18 Line Out Connector
4 CPU Fan Connector 19 Woofer Connector
5 COM1 Port 20 VGA Board Connector
6 VGA Port 21 Battery Connector
7 S-Video Port 22 RTC Battery Connector
8 Modem Connector 23 PCI Board Connector
9 MDC Connector 24 HDD Connector
11 USB Port 25 CD/DVD-ROM Module Connector
12 DC-In Connector 26 HDD Power Connector
13 CPU Socket 27 DDR RAM Socket-1
14 USB Port 28 DDR RAM Socket-2
15 1394 Connector
6 Aspire 1710
Page 16
Bottom View
1 Audio DJ FFC Connector
2 Keyboard Connector
3 Speaker Connector
4 LED Board FFC Connector
5 FDD FFC Connector
6 Touchpad FFC Connector
Chapter 1 7
Page 17
Panel
Ports allow you to connect peripheral devices to your computer as you would with a desktop PC.
Front Panel
# Item Description
1 Display Large liquid crystal display (LCD) provides visual output.
2 Power button Turns the computer on and off.
3 Keyboard Full-size keyboard for inputing typed data.
4 Touchpad Touch sensitive pad that functions like a computer mouse.
5 Click buttons & scroll key Right and left buttons that provide the same functions as
buttons on a computer mouse. The scroll key scrolls the
contents of a window up and down.
6 Audio DJ controls and indicator Buttons and indicators for the Audio DJ function.
7 Palm rest Provides a comfortable platform for your hands when
typing on the keyboard.
8 Launch keys 1 switch button for wired/wireless LAN, or Bluetooth
(optional)
1 e-mail launch button
1 launch button for Internet browser
2 programmable buttons
9 Status indicators Light emitting diodes (LEDs) that show the status of the
computer and its components.
8 Aspire 1710
Page 18
Closed front view
# Item Description
1 Speakers Left and right speakers deliver stereo audio output.
2 Wireless communication indicator Lights when the Wireless LAN, or Bluetooth, capability is
3 Power indicator Lights when the computer is on.
enabled.
Chapter 1 9
Page 19
Left view
# Item/ Port Description
1 Optical drive Depending on your model, the optical drive is one of the
followin:
T DVD/CD-RW combo drive for reading
CDs and DVDs, and writing to CD-Rs and
CD-RWs.
T DVD Dual
2 Optical disc read indicator Light emitting diode (LED) that indicates when an optical
3 Optical drive eject button Press the eject button to remove a disc from the optical
4 Optical drive emergency eject hole Used to eject an optical disc when the computer is turned
5 Left latch Locks and release the lid (one on the right and one on the
6 Floppy drive/Card reader Accepts a 3.5 inch floppy disk, or a 6-in-1 card reader
7 PC card eject button Press the eject button to remove a PC card from the PC
8 PC card slot The slot supports a standard Type II PC card (PCMCIA).
disc is being read.
drive.
off.
left).
(optional).
card slot.
10 Aspire 1710
Page 20
Right view
# Icon Item/ Port Description
1 Right latch Locks and releases the lid (one on the right
and one on the left.)
2 Speaker/Headphone-out jack Connects to audio line-out devices (e.g.
speakers, headphones).
3 Line-in/Mic-in jack Accepts audio line-in devices (e.g. audio CD
4 IEEE 1394 port Connects to an IEEE 1394 device.
5 IEEE 1394 port Connects to an IEEE 1394 device.
6 Two USB ports Connects USB 2.0 devices.
7 DC-in jack Connects the AC adapter.
player, stereo walkman). Selection is through
the OS Windows mixer.
Chapter 1 11
Page 21
Rear Panel
# Icon Port Description
1 Two USB ports Connects USB 2.0 devices.
2 Modem jack Connects the built-in fax/data modem to a
3 S-video Connects to a television or display device
4 External display port Connects an external (VGA) display
5 COM port Connects to other serial interface devices.
6 Network jack Connects to an Ethernet 10/100/1000-
7 Parallel port Connects a parallel device, such as a
8 PS2 port Connects to a PS2 mouse.
9 Kensington lock slot Attaches a security connector.
phone line.
with S-video input.
devices monitor.
based network.
printer.
12 Aspire 1710
Page 22
Bottom Panel
# Item Description
1 Battery cover Protects the battery bay.
2 Sub-woofer Enhances the audio quality
3 Ventilation slots Enable the computer to stay cool, even after prolonged
use.
Chapter 1 13
Page 23
Indicators
The computer provides an array of five indicators located above the keyboard, in addition to two indicators
positioned at the top right hand corner of the LCD panel. These indicators show the status of the computer and
its components.
The five indicators located above the keyboard provide the following status information:
# Icon Function Description
1 Hard Disk Drive Activity Lights when the hard disk drive is active.
2 Battery Charge Green--the AC adapter is connected and the
battery is fully charged.
Amber--the AC adapter is connected and the
battery is charging.
Off--the AC adapter is not connected, or the
battery is not installed.
3 Caps Lock Activity Lights when Caps Lock is activated.
4 Num Lock Activity Lights when Numeric Lock is activated.
5 Scroll Lock Activity Lights when Numeric Lock key is activated.
14 Aspire 1710
Page 24
The two indicators located at the front of the unit provide the following status information:
# Icon Function Description
1 Power Mode Steady green--the computer is on (even if the
2 InviLink Indicator Indicates status of wireless or Bluetooth
display is turned off).
Steady orange--the computer is in standby
mode.
Off--the computer is turned off, or in the
hibernation mode.
(optional) communications.
Orange--WLAN
Blue--Bluetooth
Chapter 1 15
Page 25
Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and
twelve function keys.
Special keys
Lock keys
The keyboard has three lock keys which you can toggle on and off.
Lock key Description
Caps Lock
@
Num Lock (Fn-F11)
]
Scroll Lock (Fn-F12)
[
When @is on, all alphabetic characters typed are in uppercase. Toggle on and
off by pressing the Caps Lock key on the left side of the keyboard.
When ] is on, the embedded numeric keypad can be used. Toggle on and off
by pressing the Num Lock Key.
When [ is on, the screen toggles up or down one line at a time when the up
and down cursor control keys are pressed.
Note: Scroll Lock doesn’t work in all applications. Toggle on and off by pressing the
Scroll Lock Key.
NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically
shifts from the internal keyboard to the external keyboard or keypad.
16 Aspire 1710
Page 26
Windows keys
The keyboard has two keys that perform Windows-specific functions.
Keys Description
Windows logo key
Start button. Combinations with this key perform shortcut functions. Below
are a few examples:
+ Tab (Activates next taskbar button)
+ E (Explores My Computer)
+ F (Finds Document)
+ M (Minimizes All)
j+ + M (Undoes Minimize All)
+ R (Displays the Run... dialog box)
Application key This key has the same effect as clicking the right mouse button; it opens the
application’s context menu.
Chapter 1 17
Page 27
Hot Keys
The computer employs hot keys or key combinations to access most of the computer’s controls like screen
contrast and brightness, volume output and the BIOS Utility.
To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Hot Key Function Description
Fn+
Fn+
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
l
m
n
o
p
q
r
s
x
¨
z
w
y
{
}
Hotkey help Displays a list of the hotkeys and their functions.
Device Manager Accesses Windows Device Manager.
Power Scheme Toggle Select suitable power scheme to the system.
Sleep Puts the computer in Sleep Mode, which can be
Display toggle Switches display output between the system LCD, an
Screen blank Turns the LCD backlight off to save power; press any
Touchpad on/off Turns the internal touchpad on and off.
Speaker on/off Turns the speakers on and off; mutes the sound.
Brightness up Increases the screen brightness.
Brightness down Decreases the screen brightness.
Volume up Increases the sound volume.
Volume down Decreases the sound volume.
Home
End
defined via the advanced section of the Power
Management Properties in the Windows Control
Panel.
external monitor and both the sytem LCD and external
monitor.
Note: UMA sku should use Ctrl+Alt+F1 Intel
international hot key, when LCD monitor is hot
plugged.
key to resume.
Functions as the
Functions as the
g key.
d key.
18 Aspire 1710
Page 28
Euro key
Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the
Euro key.
Keyboard ergonomics
The wide palm rest area provides a comfortable platform for your hands when typing on the keyboard. The
ergonomic design enables you to adopt a relaxed, yet very efficienct, typing style.
Chapter 1 19
Page 29
To u c h p a d
The built-in touchpad is a PS/2 - compatible pointing device that senses movement on its surface. The cursor
responds to your finger movements on the touchpad. In addition, the two click buttons provide the same
functionality as a computer mouse, while the scroll key enables easy up and down scrolling in documents and
web pages.
The touchpad is located in the middle of the palm rest area, providing maximum comfort and effiency.
Touchpad basic s
Use the touchpad as follows:
T Slide your finger over the surface of the touchpad to control the movement of the cursor. Tap the
touchpad to perform selection and execution functions.
T Press the left (1) and right (3) click buttons to perform selection and execution functions, just as
you would use the buttons on a computer mouse.
T Use the scroll key (2) to scroll through long documents and web pages. Press the top of the key to
scroll up, and the bottom to scroll down.
Function Left Button Right Button Tap
Execute Click twice quickly. Tap twice quickly.
Select Click one. Tap once.
Drag Click and hold. Then, slide
your finger across the
touchpad to drag the cursor
over the selection.
Access
content menu
Click once.
Tap twice quickly. On the
second tap, slide your finger
across the touchpad to drag
the cursor over the selection.
20 Aspire 1710
Page 30
Launch Keys
Located at the top of the keyboard are five buttons. These buttons are called launch keys. These buttons are
called launch keys. They are designated as key 1, key 2, key 3, key 4, key 5. By default, key 1 is used to
launch wireless LAN/Bluetooth, key 2 is to launch the E-mail application, and key 3 is used to launch the
internet browser. Keys 4 and 5 start the Launch Manager application. All five launch keys can be set by the
user. To set the launch keys, run the Acer Manager.
Launch key Icon Description
InviLink Enable or disables wireless or Bluetooth
E-mail Launch your E-mail application
Web browser Launches your Internet browser.
P1 User-programmable
P2 User-programmable
(optional) connectivity.
Chapter 1 21
Page 31
Hardware Specifications and Configurations
System Board MajorChips
Item Controller
System core logic Intel Desktop Pentium 4 Northwood/Prescott processor at 2.6GHz to
Super I/O controller NS PC87391
Audio controller Realtek ALC202
Video controller Internal: 865G + Chrontel CH7017
Hard disk drive controller Embedded in Intel ICH5
Keyboard controller NS LPC keyboard controller PC87591
CardBus Controller ENE CB1410
RTC Intel ICH5
Processor
Item Specification
CPU type Intel Desktop Pentium 4 Northwood/Prescott Processor at 2.6GHz to 3.4GHz
CPU package To 3.40GHz mPGA-478
CPU core voltage Base on processor speed/FSB/VCCID value
CPU I/O voltage Base on processor speed/FSB/VCCID value
3.4GHz or higher; FSB 533/800MHz
865G+ICH5, support 533/800MHz FSB, dual channel and HTT support
External: Nvidia GF-FX-GO5200 or FG-FX-GO5700
or higher
BIOS
Item Specification
BIOS vendor Phoenix BIOS
BIOS Version 3A02
BIOS ROM type Flash ROM
BIOS ROM size 1024KB
BIOS package 32 Pin PLCC
Supported protocols ACPI 2.0 (if available, at least 1.0b), SMBIOS 2.3, PCI 2.3 Boot Block, PXE
2.0, Mobile PC2001, Hard Disk Password, INT 13h Extensions, PCI Bus
Power Management interface Specification, EI Torito-Bootable CD-ROM
Format Specification V1.0, Simple Boot Flag 1.0
BIOS password control Set by switch, see SW1 settings
Second Level Cache
Item Specification
Cache controller Built-in CPU
Cache size 1024KB
1st level cache control Always Enabled
2nd level cache control Always Enabled
Cache scheme control Fixed-in write back
22 Aspire 1710
Page 32
System Memory
Item Specification
Memory controller Intel 865G
Onboard memory size 0MB
DIMM socket number 2 Sockets
Supports maximum memory size per
socket
Supports maximum memory size 2048MB
Supports DIMM type DDR-DRAM
Supports DIMM Speed 266 MHz/333 MHz/400 MHz
Supports DIMM voltage 2.5 V
Supports DIMM package 184-pin Long-DIMM
Memory module combinations You can install memory modules in any combinations as long as they
1024MB
match the above specifications .
Memory Combinations
Slot 1 Slot 2 Total M e m o r y
256MB 0MB 256MB
0MB 256MB 256MB
256MB 256MB 512MB
0MB 512MB 512MB
512MB 128MB 640MB
256MB 512MB 768MB
512MB 256MB 768MB
512MB 512MB 1024MB
0MB 512MB 512MB
1024MB 0MB 1024MB
1024MB 256MB 1280MB
1024MB 512MB 1536MB
0MB 1024MB 1024MB
256MB 1024MB 1280MB
512MB 1024MB 1536MB
Above table lists some system memory configurations. You may combine DIMMs with various capacities to
form other combinations.
LAN Interface
Item Specification
Chipset Broadcom BCM5788M
Supports LAN protocol 10/100/1000Mbps
LAN connector type RJ45
LAN connector location Rear side
Modem Interface
Item Specification
Chipset Internal Agere Scorpio chipset (Scorpio+CSP1037B)
Chapter 1 23
Page 33
Modem Interface
Item Specification
Fax modem data baud rate (bps) 14.4K
Data modem data baud rate (bps) 56K
Supports modem protocol V.90/V.92MDC
Modem connector type RJ11
Modem connector location Rear side
Card Reader Interface
Item Specification
Vendor & model name Mitsumi D353G 4515
MCI JU-226A033FC
Floppy Disk Specifications
Media recognition 2DD (720KB) 2HD (1.2 MB, 3 mode) 2HD (1.44MB)
Sectors/track 9 15 18
Tracks 80 80 80
Data transfer rate
(Kbit/s)
Rotational speed (RPM) 300 360 300
Read/write heads 2
Encoding method MFM
Power Requirement
Input Voltage (V) +5V
1 MB 1.6 MB 2 MB
Hard Disk Drive Interface
Item Specification
Vendor & Model Name SEAGATE U9 ST380012A
Capacity (MB) 80000
Bytes per sector 512
Logical heads 16
Logical sectors 63
Drive Format
Logical cylinders 16383
Physical read/write heads 2
Disks 1
Spindle speed (RPM) 5400RPM
Performance Specifications
Buffer size 1MB
Interface ATA-5
Data transfer, rate
(host~buffer, Mbytes/s)
DC Power Requirements
Voltage tolerance (including
noise)
100 MB/Sec
5 +/- 5%
12V +/-10%
Note: The drive receives DC power (5V or 12V)
through a four-pin standard drive power
connector
24 Aspire 1710
Page 34
DVD-ROM Interface
Item Specification
Vendor & model name Pioneer DVR-K12RA
Performance Specification With CD Diskette With DVD Diskette
Transfer rate (KB/sec) Average Sustained:
CAV mode
775~1800 blocks/sec
(10.3X to 24X)
1550~3600kBytes/sec (Mode 1)
1768~4106 kBytes/sec (Mode 2)
Average Full Access time (typ.) Random (*1)
CAV mode 110 msec typical 150
msec average max
Full Stroke (*2)
CAV mode 200 msec typical 260
msec average max
Data Buffer Capacity 512 kBytes
Interface IDE
Applicable disc format DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G), DVD-RAM (2.6G), DVD-
RAM (4.7G)
CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form
1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge,
CD-WO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT
Loading mechanism Soft eject (with emergency eject hole)
Power Requirement
Input Voltage +5V[DC]+/-5%
DVD-5:
Normal Speed (1X) 11.08 Mbits/sec
CAV mode 36.67~88.64 Mbits/sec
DVD-9/DVD-R:
Normal Speed (1X) 11.08 Mbits/sec
CAV mode 36.67~88.64 Mbits/sec
DVD-5:
Random (*4)
120 msec typical
160 msec average max
Full Stroke (*5)
270 msec typical
350 msec average max
DVD-9:
Random (*7)
150 msec typical
200 msec average max
Full Stroke (*8)
340 msec typical
450 msec average max
DVD-RAM (2.6G)
Random (*7)
200 msec typical
300 msec average max
Full Stroke (*8)
300 msec typical
600 msec average max
DVD-RAM (4.7G)
Random (*9)
180 msec typical
300 msec average max
Full Stroke (*10)
320 msec typical
700 msec average max
(*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block more
than 2000 times including latency and layered error correction time.
(*2) From 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block including latency and layered error correction
time.
(*3) Disc: MNSU-005
Chapter 1 25
Page 35
(*4) Average of Data read over the whole area from starting data recorded area (LBA:0) to maximum data
recorded area (LBA:23197F), more than 2000 times including latency and layered error correction time.
(*5) from starting data recorded area (LBA:0) to maximum data recorded area (LBA:23197F) including latency
and layered error correction time.
(*6) Disk: MKE-D551.
(*7) Average of Data read over the whole area from starting data recorded area (LBA:0) to maximum data
recorded area (LBA:3FA0DF), more than 2000 times including latency and layered error correction time.
(*8) from starting data recorded area (LBA:0) to maximum data recorded area (LBA:3FA0DF) including latency
and layered error correction time.
(*9) Disk: ODSC-PARA
Combo Drive Interface
Item Specification
Vendor & model name KME UJDA740
Performance Specification
Transfer rate (KB/sec) Read Sustained:
DVD-ROM MAX 8X CAV (MAX 10800 KB/sec)
CD-ROM MAX 24X CAV (MAX 3600 KB/sec)
Write:
CD-R 4X, 8X (CLV), Max 16X, MAX 24X (ZCLV)
CD-RW 4X (CLV)
HS-RW 4X,8X, 10X (CLV)
ATAPI Interface:
PIO mode 16.6 MB/sec :PIO Mode 4
DMA mode 16.6 MB/sec:Multi word mode 2
Ultra DMA mode 33.3MB/sec: Ultra DMA mode 2
Buffer rate 2MB
Access time DVD-ROM 180 ms typ. (1/3 stroke)
CD-ROM 130 ms typ. (1/3 stroke)
Start up time less than 15s
Stop time less than 6s
Acoustic noise less than 50 dBA
Interface Enhanced IDE (ATAPI) compatible
Master/Slave Set by Cable Select (By host)
PC compatible PC2001 compatible
Applicable disc format CD:
CD-DA, CD-ROM, CD-ROM XA, CD-R, CD-RW, PhotoCD (multiSession),
Video CD, CD-Extra(CD+), CD-text
DVD: DVD-ROM, DVD-R, DVD-RW (Ver.1.1)
Slope 15 degree (Any direction)
Dimensions, Weight 128X129X12.7mm (WXDXH)
(except protrusion)
200g+- 10g
Eject Soft Eject (with emergency eject hole)
Audio Interface
Item Specification
Audio Controller Realtek ALC202
Audio onboard or optional Built-in
Mono or Stereo Stereo
26 Aspire 1710
Page 36
Audio Interface
Item Specification
Resolution 20 bit stereo Digital to Analog converter
18 bit stereo Analog to Digital converter
Compatibility Microsoft PC98/PC99, AC97 2.2
Mixed sound source Line-in, CD, Video, AUX
Voice channel 8/16 bit, mono/stereo
Sampling rate 44.1 KHz
Internal microphone Yes
Internal speaker / Quantity Yes
Supports PnP DMA channel DMA channel 0
DMA channel 1
Supports PnP IRQ IRQ10, IRQ11
Video Interface
Item Specification
Vendor & Model Name Intel 865G
Chip voltage Core / 2.5V, 1.5V,
Supports ZV (Zoomed Video) port NO
Graph interface 8X AGP (Accelerated Graphic Port) Bus
Maximum resolution (LCD) 1024 x768 (32bit colors)
Maximum resolution (CRT) 1024x768 (32 bit colors)
1280x1024 (32 bit colors)
1600x1200 (32 bit colors)
Video Memory
Item Specification
Fixed or upgradeable Fixed, share the system memory
Video memory size 32MB
Parallel Port
Item Specification
Parallel port controller NS PC87391
Number of parallel port 1
Location Rear side
Connector type 25-pin D-type
Parallel port function control Enable/Disable by BIOS Setup
Supports ECP/EPP Yes (set by BIOS setup)
Optional ECP DMA channel
(in BIOS Setup)
Optional parallel port I/O address
(in BIOS Setup)
Optional parallel port IRQ
(in BIOS Setup)
DMA channel 1 and 3
378, 278, 3BC
IRQ7, IRQ5
Chapter 1 27
Page 37
USB Port
Item Specification
USB Compliancy Level 2.0
OHCI USB 2.0
Number of USB port 4
Location Rear side
Serial port function control Enable/Disable by BIOS Setup
PCMCIA Port
Item Specification
PCMCIA controller ENE CB1410
Supports card type Type II, Tpye III
Number of slots Two type II, one type III
Access location Left side
Supports ZV (Zoomed Video) port Yes
Supports 32 bit CardBus Yes (IRQ17)
Keyboard
Item Specification
Keyboard controller NS LPC keyboard controller PC87591
Keyboard vendor & model name Sunrex
Total number of keypads 103- key
Windows 95 keys Yes
Internal & external keyboard work simultaneously Yes
Battery
Item Specification
Vendor & model name SIMPLO
Battery Type Li-ION
Pack capacity 6600mAH
Cell voltage 3.8V
Number of battery cell 12
Package configuration 4S3P
Package voltage 14.4V
DC-AC LCD Inverter
Item Specification
Vendor & model name Ambit
Input voltage (V) 10 ~ 20V
Input current (mA) 1A (max.)
Output voltage 725Vrms
Output voltage frequency (kHz) 40 ~ 65Hz
Output Current 1.5 mArms ~ 3.75mArms
28 Aspire 1710
Page 38
.
LCD
Item Specification
Vendor & model name QDI (Quanta Display Inc.)
Mechanical Specifications
LCD display area (diagonal, inch) 17”
Active area 337.9mmX270.3mm
Display technology TFT
Resolution SXGA (1280X1024)
Support colors 262K
Optical Specification
Brightness control Keyboard hotkey
Contrast ratio 300(min.)/450(typ.)
Response time 16ms
2
Luminance of white (cd/m
White Uniformity 1.25(typ.)/1.33(max.)
Contrast control None
Electrical Specification
Supply voltage for LCD display (V) 5 (typ.)
Supply voltage for LCD backlight (Vrms) 725 (typ.)
)
QD17EL07
220(typ.)/270(max.)
AC Adapter
Item Specification
Vendor & model name DELTA ADP-180W PFC
Input Requirements
Nominal voltage 100-240Vac input AC voltage
Maximum input current 2.5A Max. at 180W load and 100Vac input voltage.
Rated frequency (Hz) 50 or 60
Frequency variation range (Hz) 47-63
Input voltage range 90-264Vac
Inrush current limit (cold start) 100A max. at 115Vac and 200A max. at 240Vac
Efficiency 84% min. at normal (Min) input voltage, maximum load and measured at the
Output Ratings (CV mode)
DC output voltage 19V
Noise + Ripple 400mV
Load 0(min) 3.16A(max)
Output Ratings (CC mode)
DC output voltage range 18.05-19.95V when the load is 0A-9.5A
Dynamic Output Characteristics
Switch-on delay time 3 sec (at maximum load and nominal voltage input)
Hold up time 6ms within regulation requirement after loss nominal input voltage and
Over Voltage Protection (OVP) 25V
Electrostatic discharge (ESD) 15KV (at air discharge)
Dielectric Withstand Voltage
end of DC cable.
maximum load (180W)
8KV (at contact discharge)
Chapter 1 29
Page 39
AC Adapter
Item Specification
Primary to secondary 3000Vac
Leakage current 0.25 mA max. (@ 254Vac, 60Hz)
Power Management
Power Saving Mode Phenomenon
Standby Mode
Enter Standby Mode when
1.Standby/Hibernation hot-key is pressed
and system is not ready to enter Hibernation
mode.
2.System standby/ Hibernation timer expires
and system is not ready to enter Hibernation
mode.
Hibernation Mode
Enter Hibernation Mode (suspend to HDD)
when
1.Hibernation hot-key is pressed and
system is ready to enter Hibernation mode
2.System Hibernation timer expires and
system is ready to enter Hibernation mode.
Display Standby Mode
Keyboard, built-in touchpad, and an external
PS/2 pointing device are idle for a specified
period.
Hard Disk Standby Mode
Hard disk is idle within a specified period of
time.
T The buzzer beeps
T The Sleep indicator lights up
T All power shuts off
T The display shuts off
T Hard disk drive is in standby mode.
(spindle turned-off)
30 Aspire 1710
Page 40
Chapter 1 31
Page 41
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press
on the bottom of screen).
Press m to enter setup. Press <F12> during POST to enter multi-boot menu. In this menu, user can change
boot device without entering BIOS SETUP Utility.
m during POST (when “Press <F2> to enter Setup” message is prompted
Chapter 2 32
Page 42
Navigating the BIOS Utility
There are six menu options: Info., Main, System Devices, Security, Boot, and Exit.
Follow these instructions:
T To choose a menu, use the cursor left/right keys (zx).
T To choose a parameter, use the cursor up/down keys ( wy).
T To change the value of a parameter, press por q.
T A plus sign (+) indicates the item has sub-items. Press e to expand this item.
T Press ^ while you are in any of the menu options to go to the Exit menu.
T In any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.
This menu provides you the information of the system.
33 Aspire 1710
Page 43
Info.
Parameter Description
Floppy Disk Drive Shows floppy drive type informaiton.
Serial Number This field displays the serial number of this unit.
UUID Number UUID=32bytes
Chapter 2 34
Page 44
Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.
NOTE: The screen above is for reference only. Actual values may differ.
35 Aspire 1710
Page 45
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter Description Format/Option
System Time Sets the system time. Format: HH:MM:SS
(hour:minute:second) System Time
System Date Sets the system date. Format MM/DD/YYYY (month/day/
year)
System Date
System Memory This field reports the memory size of the system.
Memory size is fixed to 640MB
Extended Memory This field reports the memory size of the
extended memory in the system.
Extended Memory size=Total memory size-1MB
Video Memory Shows the VGA memory size.
Fast Boot Determines if Customer Logo will be displayed or
not; shows Summary Screen is disabled or
enabled.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and
Summary Screen is enabled.
Power on display Auto: During power process, the system will
detect if any display device is connected on
external video port. If any external display device
is connected, the power on display will be in CRT
(or projector) only mode. Otherwise it will be in
LCD only mode.
Both: Simultaneously enable both the integrated
LCD screen and the system’s external video port
(for an external CRT or projector).
LCD Auto Dim Determines if the system will automatically dim
the LCD brightness in order to save power when
AC is not present.
F12 Boot Menu Enables, disables Boot Menu during POST.
Enabled or Disabled
Option:
Option:
Auto or Both
Option:
Enabled or Disabled
Option:
Disabled or Enabled
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.
Chapter 2 36
Page 46
Advanced
The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.
The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.
Parameter Description Options
Infrared Port Enables, disables or auto detects the infrared port.
Parallel Port Enables, disables or auto detects the parallel port.
Mode Sets the operation mode of the parallel port.
Base I/O address Sets the I/O address of the parallel port.
Interrupt Sets the interrupt request of the parallel port.
DMA channel Sets a DMA channel for the printer to operate in
ECP mode. This parameter is enabled only if Mode
is set to ECP.
Legacy USB Support Enables, disables USB interface devices support
under DOS mode.
Disabled/Disabled/Auto
Enabled/Disabled/Auto
ECP, EPP, Normal or Bi-directional
378h/278h/3BCH
IRQ7/IRQ5
DMA3/DMA1
Disabled or Enabled
Option:
37 Aspire 1710
Page 47
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
Chapter 2 38
Page 48
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter Description Option
User Password is Shows the setting of the user password.
Supervisor Password is Shows the setting of the Supervisor password
Set User Password Press Enter to set the user password. When
set, this password protects the BIOS Setup
Utility from unauthorized access.
Set Supervisor Password Press Enter to set the supervisor password.
When set, this password protects the BIOS
Setup Utility from unauthorized access.
Primary Harddisk Security This feature is available to user when
Supervisor password is set. Password can be
written on HDD only when Supervisor
password or user password is set and
password on HDD is set to enabled.
Supervisor Password is written to HDD only
when Supervisor password is being set. User
password is written to HDD when both
passwords are set. When both Supervisor and
user password are present, both passwords
can unlock the HDD.
Password on Boot Defines whether a password is required or not
while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for changes
and should be grayed out if the user password
was used to enter setup.
Clear or Set
Clear or Set
Disabled or Enabled
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Setting a Password
Follow these steps as you set the user or the supervisor password:
1. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:
2. Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3. Press e.
After setting the password, the computer sets the User Password parameter to “Set”.
4. If desired, you can opt to enable the Password on boot parameter.
5. When you are done, press u to save the changes and exit the BIOS Setup Utility.
39 Aspire 1710
Page 49
Removing a Password
Follow these steps:
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
2. Type the current password in the Enter Current Password field and press e.
3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
2. Type the current password in the Enter Current Password field and press e.
3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4. Press e. After setting the password, the computer sets the User Password parameter to “Set”.
5. If desired, you can enable the Password on boot parameter.
6. When you are done, press u to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses u.
Chapter 2 40
Page 50
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following
message.
41 Aspire 1710
Page 51
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Chapter 2 42
Page 52
Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen.
Parameter Description
Exit Saving Changes Exit System Setup and save your changes to CMOS.
Exit Discarding Changes Exit utility without saving setup data to CMOS.
Load Setup Default Load default values for all SETUP item.
Discard Changes Load previous values from CMOS for all SETUP items.
Save Changes Save Setup Data to CMOS.
43 Aspire 1710
Page 53
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
T New versions of system programs
T New features or options
T Restore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Phlash.
1. Prepare a bootable diskette.
2. Copy the Phlash utilities to the bootable diskette.
3. Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.
Chapter 2 44
Page 54
45 Aspire 1710
Page 55
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting. To disassemble the computer, you need the following tools:
T An ESD mat
T A Philips screw driver
T A tweezers
T Hex screw driver
NOTE: Use an ESD wristband to avoid the risk of electronic discharge
Chapter 3
Chapter 3 46
Page 56
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Jewelry such as watches, rings and bracelets should be removed before service disassembly.
47 Aspire 1710
Page 57
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
Start
x7 (fix on base cover)
Base Cover
Dx4
Cx1
Battery
Dommy Cover
Battery
Cx2
MDC Modem
Card
Inverter Board
Brackets
Memory
Disconnect
subwoofer cable
x2
Subwoofer
HDD Bracket HDD
LED Cable
Remove inverter board mylar
x2
Inverter Board
Cx2
Cx4
HDD Module
Disconnect HDD
power cable and
IDE coaxial cable
Rx4
Cx1 Cx4
Optical Drive
Module
(Please see
next page)
Thermal
Module (FAN
Sink) w/
screws *4pcs
CPU
LCD Outer
Shield (LCD
panel)
LCD
Dx8
Bx2
x4
VGA Card
(AGP Card)
Wireless Card
LCD Module
Dx6
Silicon Line Pad
(LCD Decoration
Bar)
LCD Skirting
Board (LCD
Bezel)
Upper System
Cover (Middle
Cover)
x4 on rear
Disconnect LED cable
x4
Cx3
Inverter Cover
Jx4
Hinge Cover
Ox4
LED Board
(Launch
Board)
Disconnect touchpad FFC
Px1
Qx2
Kx5
Mx2
Tx6
Jx4
Dx8
See Next
Page
x6
Keyboard
LED Cable
LCD Cable
Side Brackets
(LCD
Brackets)
Ux8
Wireless
Antenna
Bx4
Chapter 3 48
Page 58
Con't
Cx3
FDD Module
Base Assy
Base
Main Board w/
Fan
x2
Speaker
Cx8
Main Board
Module
Cx2Ix6
I/O Shield PCI Board
Cx2
Main Board
Touchpad
Ox2
Touchpad
Bracket
Ox4
Touchpad
Switch Board
FDD Module
FDD FFC
Front Panel
(Upper Case
Assy)
Audio DJ
Board Cable
Ox1
Audio DJ
Board
Lid Switch
Cable
x1
Main Board
Bracket
Fan
Optical
Bracket
Ex3
Optical Drive
Module
ODD
Bx3
FDD Bracket
FDD
49 Aspire 1710
Page 59
Screw List
Item Description
B SCREW MM25025ICI0
C SCREW MM25040IL60
D SCREW MM25060IL69
E SCREW MM20030ICI3
F SCREW MM20080ICI6
G SCREW MM20100ICI3
H SCREW MS17025B202
I SCREW MBEA1001012
J SCREW MF30060PBJ5
K SCREW MM25070ICI5
L SCREW MS25060ILR1
M SCREW MS25060P527
O SCREW MS25025IBX8
P SCREW MS25180I100
Q SCREW MS25100B371
R SCREW MS0601BILQ1
T SCREW MS25060IM01
U SCREW MM30050ICI4
Chapter 3 50
Page 60
Disassembling
Remove the battery
1. Release the seven screws as shown here.
2. Remove the bottom shield plate.
3. Remove the 5 screws as shown here.
4. Remove the battery or dummy battery module.
Remove the HDD module
1. Remove the 4 screws that secure the HDD module.
2. Lift the HDD module and detach the IDE connector and power connector at the same time.
Remove the combo drive
1. Remove the one screw as shown here.
2. Detach the Combo drive.
51 Aspire 1710
Page 61
Remove the thermal module
1. Disconnect the fan power connector.
1. Remove the three screws as shown here.
2. Remove the thermal module.
Remove CPU
1. Open the CPU lever, remove the CPU and close the lever.
Remove the memory
1. Remove the memory
Remove VGA card
1. Disconnect the VGA connector.
2. Release the four screws that secure the VGA card.
3. Remove the VGA card.
Chapter 3 52
Page 62
Detach the wireless card
1. Detach the wireless card.
2. Disconnect the two wireless cables.
Remove moden card
1. Remove the screws on the MDC (modem card)
2. Detach the card from the modem cable.
3. Release the cable
Remove the inverter cover
1. Remove the screws as shown here.
2. Remove the inverter cover.
53 Aspire 1710
Page 63
Detach the upper system cover
1. Remove the two screws on the one side, and the two screws on the other. .
2. Remove the hinge covers on each side
3. Detach the upper system cover (middle cover).
Remove the LCD module
1. Detach the LED cable from the LED board.
2. Remove the screws that secure the hinge. And the other side.
3. Detach the LCD panel from the main unit and place the panel by turning 180 degrees.
4. Release the cables by following the instructions here carefully.
Chapter 3 54
Page 64
Remove the LCD panel
1. Detach the silicon line pad by following the instruction here. And the other side.
2. Unscrew the three screws on the edge of the LCD panel on both sides.
3. Detach the LCD skirting board (LCD bezel) by following the instruction here.
4. Remove the TEN screws on the side mount.
5. Remove the LCD panel.
Remove the inverter board
1. Remove the tape and disconnect the inverter cable.
55 Aspire 1710
Page 65
2. Follow the same procedure on the other inverter cable.
3. Disconnect the inverter power cable from the inverter board.
4. Remove the mylar that covering the inverter board.
5. Remove the two screws that secure the inverter board bracket.
Chapter 3 56
Page 66
Remove the mylars
Remove the wireless module
1. Remove the two screws that secure the wireless antenna.
2. Remove the antenna.
3. Repeat the same procedure on the other side.
4. Remove the wireless module.
Remove the side bracket
1. Remove the two screws as shown here. Then remove the side bracket.
57 Aspire 1710
Page 67
2. Repeat the same procedure on the other side bracket.
Remove the LED cable attached on the LCD outer shield.
Remove the subwoofer
1. Disconnect the subwoofer cable.
2. Remove the two screws that secure the subwoofer.
3. Remove the subwoofer.
Chapter 3 58
Page 68
Release the MDC cable.
Disconnect the cable to the modem header.
Remove the keyboard
1. Remove the six screws the secure the keyboard.
2. Remove the keyboard and disconnect the attached cable.
Remove the LED board
1. Detach the LED ribbon cable.
2. Remove the four screws that secure the LED board.
59 Aspire 1710
Page 69
3. Lift the LED board and disconnect the LED cable at the same time.
4. Disconnect the LED ribbon cable from the LED board.
Detach the front panel
1. Disconnect the touch pad ribbon cable.
2. Remove the three screws as shown here.
3. Turn the unit upside down, and then remove the group of FOUR, the group of EIGHT and the group of SIX
screws.
4. And finally the 4 screws on the rear side.
5. Detach the front panel.
Chapter 3 60
Page 70
Remove the Audio DJ board
1. Disconnect the Audio DJ ribbon cable.
2. Disconnect the other side of the ribbon cable to the Audio DJ board.
3. Remove the screw that secures the Audio DJ board.
4. Remove the DJ board.
Remove the touch pad
1. Remove the mylar here.
2. Disconnect the two ribbon cables to the touch pad.
3. Remove the mylar.
61 Aspire 1710
Page 71
4. Remove the two screws that secure the touch pad.
5. Remove the touch pad bracket.
6. Remove the touch pad.
Remove the touch pad board
1. Remove the four screws that secure the touch pad board.
2. Remove the touch pad board.
Remove the lid switch cable
1. Disconnect the lid switch cable by releasing the screw.
2. Remove the lid switch cable.
Remove the floppy drive
1. Disconnect the floppy cable
2. Remove the three screws
Chapter 3 62
Page 72
3. Remove the floppy drive.
Remove the speaker set
1. Remove the tape
2. Remove the aluminum tape (the tape can be damaged while servicing, please make sure you have a
spare one).
3. Remove the tape here.
4. Disconnect the speaker cable.
5. Remove the screw as shown here.
6. And the one on the other side.
7. Remove the speaker set.
63 Aspire 1710
Page 73
Remove the mainboard
1. Remove the nine screws as shown
2. Detach the mainboard module from the base unit
3. Remove the screw as shown
4. Remove the PCI board.
5. Remove the six screws that secure the I/O shield.
6. Remove the I/O shield.
7. Disconnect the system fan power connector.
8. Remove the two screws, one on each side, that secure the mainboard.
9. Remove the mainboard from the mainboard bracket.
Remove the system fan
1. Remove the two screws that secure the system fan.
Chapter 3 64
Page 74
2. Remove the system fan.
3. This completes the disassembly procedures of Aspire 1710.
FDD Module
1. Disconnect the ribbon cable.
2. Remove the screws as shown here.
3. Remove the FDD bracket away from the floppy drive.
65 Aspire 1710
Page 75
HDD Module
1. Disconnect the HDD power cable and then the IDE coaxial cable.
2. Remove the screws that secure the HDD, and the other side.
3. Remove the bracket from the HDD.
Combo Module
1. Remove the three screws as shown here.
2. Remove the bracket.
Chapter 3 66
Page 76
67 Aspire 1710
Page 77
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Go To
Power failure. (The power indicator does not go
on or stay on.)
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed messages
on screen.
Other symptoms (i.e. LCD display problems or
others).
Symptoms cannot be re-created (intermittent
problems).
“Power System Check” on page 70.
“Power-On Self-Test (POST) Error Message” on
page 73.
“Undetermined Problems” on page 81.
“Error Message List” on page 74.
“Power-On Self-Test (POST) Error Message” on
page 73.
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on
page 73.
“Intermittent Problems” on page 80.
“Undetermined Problems” on page 81.
Chapter 4
Chapter 4 68
Page 78
System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1. Boot from the diagnostics diskette and start the diagnostics program.
2. See if FDD Test is passed as the program runs to FDD Test.
3. Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1. Reconnect the external diskette drive/DVD-ROM module.
2. Replace the external diskette drive/CD-ROM module.
3. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1. Boot from the diagnostics diskette and start the diagnostics program.
2. See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3. Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1. Reconnect the external diskette drive/CD-ROM module.
2. Replace the external diskette drive/CD-ROM module.
3. Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1. Reconnect the keyboard cables.
2. Replace the keyboard.
3. Replace the main board.
The following auxiliary input devices are supported by this computer:
T Numeric keypad
T External keyboard
69 Aspire 1710
Page 79
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
2. Go to the diagnostic memory in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1. Remove the battery pack.
2. Connect the power adapter and check that power is supplied.
3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
T “Check the Power Adapter” on page 71.
T “Check the Battery Pack” on page 72.
Chapter 4 70
Page 80
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1. If the voltage is not correct, replace the power adapter.
2. If the voltage is within the range, do the following:
T Replace the System board.
T If the problem is not corrected, see “Undetermined Problems” on page 81.
T If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3. If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4. If the operational charge does not work, see “Check the Battery Pack” on page 72.
71 Aspire 1710
Page 81
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1. Check out the Power Management in control Panel
2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3. Repeat the steps 1 and 2, for both battery and adapter.
4. This helps you identify first the problem is on recharging or discharging.
From Hardware:
1. Power off the computer.
2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad Chec k
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1. Reconnect the touchpad cables.
2. Replace the touchpad.
3. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
Chapter 4 72
Page 82
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 81.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
73 Aspire 1710
Page 83
Index of Error Messages
Error Code List
Error Codes Error Messages
006 Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment Configuration
Error”)
010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
070 Real Time Clock Error
071 CMOS Battery Bad
072 CMOS Checksum Error
110 System disabled.
Incorrect password is specified.
<No error code> Battery critical LOW
In this situation BIOS will issue 4 short beeps then shut down
system, no message will show.
<No error code> Thermal critical High
In this situation BIOS will shut down system, not show message.
Error Message List
Error Messages FRU/Action in Sequence
Failure Fixed Disk Reconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board
Stuck Key see “Keyboard or Auxiliary Input Device Check” on page 69.
Keyboard error see “Keyboard or Auxiliary Input Device Check” on page 69.
Keyboard Controller Failed see “Keyboard or Auxiliary Input Device Check” on page 69.
Keyboard locked - Unlock key switch Unlock external keyboard
Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility.
Shadow RAM Failed at offset: nnnn BIOS ROM
System board
System RAM Failed at offset: nnnn DIMM
System board
Extended RAM Failed at offset: nnnn DIMM
System board
System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure
system time, then reboot system.
System CMOS checksum bad - Default
configuration used
System timer error RTC battery
RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
System board
Chapter 4 74
Page 84
Error Message List
Error Messages FRU/Action in Sequence
Real time clock error RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
System board
Previous boot incomplete - Default configuration
used
Memory size found by POST differed from
CMOS
Diskette drive A error Check the drive is defined with the proper diskette type in BIOS
Incorrect Drive A type - run SETUP Check the drive is defined with the proper diskette type in BIOS
System cache error - Cache disabled System board
CPU ID: System board
DMA Test Failed DIMM
Software NMI Failed DIMM
Fail-Safe Timer NMI Failed DIMM
Device Address Conflict Run “Load Default Settings” in BIOS Setup Utility.
Allocation Error for device Run “Load Default Settings” in BIOS Setup Utility.
Failing Bits: nnnn DIMM
Fixed Disk n None
Invalid System Configuration Data BIOS ROM
I/O device IRQ conflict Run “Load Default Settings” in BIOS Setup Utility.
Operating system not found Enter Setup and see if fixed disk and drive A: are properly identified.
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Run “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Setup Utility
See “External Diskette Drive Check” on page 69.
Setup Utility
System board
System board
System board
RTC battery
System board
RTC battery
System board
BIOS ROM
System board
System board
RTC battery
System board
Diskette drive
Hard disk drive
System board
75 Aspire 1710
Page 85
Error Message List
No beep Error Messages FRU/Action in Sequence
No beep, power-on indicator turns off and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank. But you can see POST on an external
CRT.
No beep, power-on indicator turns on and a
blinking cursor shown on LCD during POST.
No beep during POST but system runs correctly. Speaker
Power source (battery pack and power adapter). See “Power
System Check” on page 70.
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
LED board.
System board.
Power source (battery pack and power adapter). See “Power
System Check” on page 70.
Reconnect the LCD connector
Hard disk drive
LCD inverter ID
LCD cable
LCD Inverter
LCD
System board
Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Ensure every connector is connected tightly and correctly.
System board
System board
Chapter 4 76
Page 86
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / Error Action in Sequence
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Reconnect the LCD connector
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom / Error Action in Sequence
Indicator incorrectly remains off or on, but system
runs correctly
Reconnect the inverter board
Inverter board
System board
Power-Related Symptoms
Symptom / Error Action in Sequence
Power shuts down during operation Power source (battery pack and power adapter). See “Power
System Check” on page 70.
Battery pack
Power adapter
Hard drive & battery connection board
System board
The system doesn’t power-on. Power source (battery pack and power adapter). See “Power
System Check” on page 70.
Battery pack
Power adapter
Hard drive & battery connection board
System board
The system doesn’t power-off. Power source (battery pack and power adapter). See “Power
System Check” on page 70.
Hold and press the power switch for more than 4 seconds.
System board
Battery can’t be charged See “Check the Battery Pack” on page 72.
Battery pack
System board
77 Aspire 1710
Page 87
PCMCIA-Related Symptoms
Symptom / Error Action in Sequence
System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly
System board
PCMCIA slot pin is damaged. PCMCIA slot assembly
Memory-Related Symptoms
Symptom / Error Action in Sequence
Memory count (size) appears different from
actual size.
Enter BIOS Setup Utility to execute “Load Default Settings, then
reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / Error Action in Sequence
In Windows, multimedia programs, no sound
comes from the computer.
Internal speakers make noise or emit no sound. Speaker
Audio driver
Speaker
System board
System board
Power Management-Related Symptoms
Symptom / Error Action in Sequence
The system will not enter hibernation Keyboard (if control is from the keyboard)
Hard disk drive
System board
The system doesn't enter hibernation mode and
four short beeps every minute.
The system doesn’t enter standby mode after
closing the LCD
The system doesn't resume from hibernation
mode.
The system doesn't resume from standby mode
after opening the LCD.
Battery fuel gauge in Windows doesn’t go higher
than 90%.
See “Hibernation Mode” on page 30.
Press Fn+
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
See “Hibernation Mode” on page 30.
LCD cover switch
System board
See “Hibernation Mode” on page 30.
Hard disk connection board
Hard disk drive
System board
See “Hibernation Mode” on page 30.
LCD cover switch
System board
Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
System board
oand see if the computer enters hibernation mode.
Chapter 4 78
Page 88
Power Management-Related Symptoms
Symptom / Error Action in Sequence
System hangs intermittently. Reconnect hard disk/CD-ROM drives.
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / Error Action in Sequence
System configuration does not match the
installed devices.
External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching
USB does not work correctly System board
Print problems. Ensure the “Parallel Port” in the “Onboard Devices Configuration” of
Serial or parallel port device problems. Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup
Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
System board
BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / Error Action in Sequence
Keyboard (one or more keys) does not work. Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work. Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / Error Action in Sequence
Internal modem does not work correctly. Modem phone port
modem combo board
System board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 81.
79 Aspire 1710
Page 89
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Chapter 4 80
Page 90
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 70):
1. Power-off the computer.
2. Visually check them for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
T Non-Acer devices
T Printer, mouse, and other external devices
T Battery pack
T Hard disk drive
T DIMM
T CD-ROM/Diskette drive Module
T PC Cards
4. Power-on the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
T System board
T LCD assembly
81 Aspire 1710
Page 91
Jumper and Connector Locations
Top Vi ew
Chapter 5
Chapter 5 82
Page 92
1 CON1 PS2 Port 16 CON21 Mini 1394 Connector
2 CON4 Parallel Port 17 CON24 MIC Connector
3 CON9 LAN Connector 18 CON25 Line Out Connector
4 CON11 CPU Fan Connector 19 CON23 Woofer Connector
5 CON3 COM1 Port 20 CON19 VGA Board Connector
6 CON5 VGA Port 21 CON26 Battery Connector
7 CON2 S-Video Port 22 CON27 RTC Battery Connector
8 CON6 Modem Connector 23 CON22 PCI Board Connector
9 CON8 MDC Connector 24 CON18 HDD Connector
11 CON7 USB Port 25 CON17 CD/DVD-ROM Module Connector
12 CON10 DC-In Connector 26 CON16 HDD Power Connector
13 U3 CPU Socket 27 CON15 DDR RAM Socket-1
14 USB Port 28 CON14 DDR RAM Socket-1
15 CON20 1394 Connector
83 Aspire 1710
Page 93
Bottom View
1 CON36 Audio DJ FFC Connector
2 CON31 Keyboard Connector
3 CON35 Speaker Connector
4 CON33 LED Board FFC Connector
5 CON30 FDD FFC Connector
6 CON34 Touchpad FFC Connector
Chapter 5 84
Page 94
85 Aspire 1710
Page 95
Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 1710. Refer
to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.
Chapter 6 86
Page 96
Exploded Diagram
Base Assy.
87 Aspire 1710
Page 97
Top Assy.
Chapter 6 88
Page 98
LCD Module
NOTE: The part numbers appear on the exploded diagram are vendor’s part number. Please refer to the FRU
list for Acer part number.
89 Aspire 1710
Page 99
Adapter
Battery
Board
Picture No. Partname Part Number
ADAPTER DELTA ADP-180W PFC 3 PINS
BATTERY 2.2AHR 12CELLS LI-LON LISIMPL
WIRELESS LAN BOARD (802.11g) WNC 54.A08V7.001
MDC MD BOARD AMBIT AGERE MODEM 54.T29V7.001
nVIDIA GeForce FX Go5200 NV-34M 64MB AGP CARD TBD
nVIDIA GeForce FX Go5700 NV-36M 64MB AGP CARD TBD
nVIDIA GeForce FX Go5700 NV-36M 128MB AGP CARD TBD
INTEL 865G VEDIO BRIDAGE BOARD TBD
LAUNCH BOARD 55.A15V7.001
AUDIO DJ BOARD 55.A15V7.002
TOUCHPDA SWITCH BOARD 55.A15V7.003
Mainboard
Case/Cover/Bracket Assembly
BATTERY
Cable
PCMCIA DAUGHTER BOARD W/ CARDBUS SLOT 55.A15V7.004
M/B W/ BATTERY DDR333 SUPPORT
M/B PLATE
M/B BATTERY 23.A08V7.001
POWER CORD US 27.A08V7.001
POWER CORD CONTINENTAL 27.A08V7.002
POWER CORD UK 27.A08V7.003
Chapter 6 90
Page 100
Picture No. Partname Part Number
PCMCIA SLOT/PC CARD SLOT
CASE/COVER/BRACKET ASSEMBLY
POWER CORD ITALIAN 27.A08V7.004
POWER CORD DANISH 27.A08V7.005
POWER CORD SWISS 27.A08V7.006
LAUNCH BOARD FFC CABLE (LAUNCH BOARD TO MB) 50.A15V7.001
FFC CABLE (TOUCHPAD TO TOUCH SWITCH) 50.A08V7.002
FFC CABLE (TOUCH SWITH TO M/B) 50.A08V7.003
AUDIO DJ FFC CABLE (AUDIO BOARD TO M/B) 50.A15V7.002
COVER SWITCH CABLE (LID SWITCH CABLE) 50.A08V7.010
LED CABLE ON LCD PANEL 50.A15V7.003
PCMCIA SLOT (CARDBUS SLOT) 22.A08V7.001
BASE COVER 60.A15V7.001
BASE CASE W/FDD SKU W/O BLUETOOTH SKU 60.A15V7.002
BASE CASE W/FDD BLUETOOTH SKU 60.A15V7.003
BASE CASE W/ 6 IN 1 SKU W/O BLUETOOTH SKU 60.A15V7.004
BASE CASE W/ 6 IN 1 BLUETOOTH SKU 60.A15V7.005
BETTERY DOMMY COVER W/ FOOT 42.A08V7.001
INVERTER COVER 42.A08V7.002
HINGH COVER 42.A08V7.003
UPPER CASE 60.A08V7.003
I/O BRACKET 33.A08V7.001
91 Aspire 1710
Loading...