The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
Screen messagesDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
Connects to audio line-out devices (e.g.,
speakers and headphones).
CD player and stereo walkman).
Chapter 19
Page 19
Bottom View
#ItemDescription
1Battery bayHouses the computer’s battery pack.
2Battery release latchUnlatches the battery to remove the battery pack.
3Memory compartmentHouses the computer’s main memory.
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Indicators
The computer provides an array of seven indicators located below the display screen, showing the status of
the computer and its components.
The Power and Sleep status icons are visible even when you close the display cover so you can see the status
of the computer while the cover is closed.
#IconFunctionDescription
InviLinkIndicates status of wireless or Bluetooth
(optional) communications.
Orange--WLAN; Blue--Bluetooth
1PowerLights when the computer is on.
2SleepLights when the computer enters Standby
3Media ActivityLights when the floppy drive, hard disk or
4Battery ChargeLights when the battery is being charged.
5Caps LockLights when Caps Lock is activated.
6Num LockLights when Numeric Lock is activated.
mode and blinks when it enters into or
resumes from hibernation mode.
optical drive is active.
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Understanding the icons
When the cover of your computer is closed, 2 easy-to-read icons are shown, indicating which state or feature
is enabled or disabled.
#IconFunctionDescription
1PowerLights up when the computer is on.
2SleepLights when the computer enters Standby
mode and blinks when it enters into or
resumes from hibernation mode.
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Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and
twelve function keys.
Special keys
Lock keys
The keyboard has three lock keys which you can toggle on and off.
Lock keyDescription
Caps Lock
@
Num Lock (Fn-F11)
]
Scroll Lock (Fn-F12)
[
When @is on, all alphabetic characters typed are in uppercase.
When ] is on, the embedded keypad is in numeric mode. The keys function
as a calculator (complete with the arithmetic operators ), -, *, and /). Use this mode
when you need to do a lot of numeric data entry. A better solution would be to
connect an external keypad.
When [ is on, the screen moves one line up or down when you press the up
or down arrow keys respectively.
[ does not work with some applications.
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Embedded numeric keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired accessNum lock onNum lock off
Number keys on embedded
keypad
Cursor-control keys on embedded
keypad
Main keyboard keysHold Fn while typing letters on embedded
Type numbers using embedded keypad in a
normal manner.
Hold Shift while using cursor-control keys.Hold Fn while using cursor-control
keys.
Type the letters in a normal manner.
keypad.
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Windows keys
The keyboard has two keys that perform Windows-specific functions.
KeysDescription
Windows logo key
Start button. Combinations with this key perform shortcut functions. Below
are a few examples:
+ Tab (Activates next taskbar button)
+ E (Explores My Computer)
+ F (Finds Document)
+ M (Minimizes All)
j+ + M (Undoes Minimize All)
+ R (Displays the Run... dialog box)
Application keyOpens a context menu (same as a right-click).
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Hot Keys
The computer employs hot keys or key combinations to access most of the computer’s controls like screen
contrast and brightness, volume output and the BIOS Utility.
To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Hot KeyIconFunctionDescription
Fn-
l
Hotkey helpDisplays a list of the hotkeys and their functions.
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
Fn-
m
n
o
p
q
r
s
w
y
SetupAccesses the notebook configuration utility.
Power Management
Scheme Toggle
SleepPuts the computer in Sleep mode.
Display toggleSwitches display output between the display screen,
Screen blankTurns the display screen backlight off to save power.
Touchpad toggleTurns the internal touchpad on and off.
Speaker toggleTurns the speakers on and off; mutes the sound.
Volume upIncreases the sound volume.
Volume downDecreases the sound volume.
Switches the power management scheme used by the
computer (function available if supported by operating
system).
external monitor (if connected) and both the display
screen and external monitor.
Press any key to return.
Fn-
x
16Aspire 1620
Brightness upIncreases the screen brightness.
Page 26
Hot KeyIconFunctionDescription
Fn-
¨
z
Brightness downDecreases the screen brightness.
{
Fn-
}
Fn-
aGr-Euro
The Euro symbol
If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a
European layout, you can type the Euro symbol on your keyboard.
Home
End
EuroTypes the Euro symbol.
Functions as the
Functions as the
g key.
d key.
NOTE: for US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro
symbol to work, the keyboard layout has to be set to United States-international.
To verify the keyboard type:
1.Click on Start, Control Panel.
2.Double-click on Regional and Language Options.
3.Click on the Language tab and click on Details.
4.Verify that the keyboard layout used for “En English (United States) is set to United States-International.
If not, select and click on ADD; then select United States-International and click on OK.
5.Click on OK.
To type the Euro symbol:
1.Locate the Euro symbol on your keyboard.
2.Open a text editor or word processor.
3.Hold
Chapter 117
aGr and press the Euro symbol.
Page 27
Launch Keys
Located at the top of the keyboard are six buttons. These buttons are called lauch keys. They are designated
as mail button, Web browser button, P1, P2, Bluetooth and Wireless buttons. The Wireless and Bluetooth
buttons cannot be set by the user. To set the other four launch keys, run the Acer Launch Manager.
#IconFunctionDescription
1MailLaunches email application
2Web browserLaunches Internet browser application
3P1User-programmable
4P2User-programmable
5BluetoothEnables your Bluetooth (manufacturing option).
6InviLinkEnables your 802.11b or 802.11g Wireless LAN.
Hard Disk Password, INT 13h Extensions, PCI Bus Power Management
interface Specification, EI Torito-Bootable CD-ROM Format Specification
V1.0, Simple Boot Flag 1.0
BIOS password controlSet by switch, see SW5 settings on chapter 5
Second Level Cache
ItemSpecification
Cache controllerBuilt-in CPU
Cache size512KB for Intel Northwood CPU and Mobile Pentium 4; 1MB for Intel Prescott
CPU
1st level cache controlAlways Enabled
2nd level cache controlAlways Enabled
Cache scheme controlFixed-in write back
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System Memory
ItemSpecification
Memory controllerATI RC300M
Onboard memory size0MB
DIMM socket number2 Sockets
Supports memory size per socket128/256/512/1024MB (if available)
Supports maximum memory size2048MB (Please confirm if 1024MB has passed the test or not)
Supports DIMM typeDDR-DRAM
Supports DIMM Speed333 MHz
Supports DIMM voltage2.5 V
Supports DIMM package200-pin so-DIMM
Memory module combinationsYou can install memory modules in any combinations as long as they
match the above specifications.
Memory Combinations
Slot 1Slot 2Tota l Memory
0MB128MB128 MB
128MB0MB128 MB
128MB128MB256 MB
256MB0MB256MB
0MB256MB256MB
256MB128MB384MB
128MB256MB384MB
256MB256MB512MB
0MB512MB512MB
512MB128MB640MB
256MB512MB768MB
128MB512MB640MB
512MB256MB768MB
256MB128MB384MB
512MB512MB1024MB
Above table lists some system memory configurations. You may combine DIMMs with various capacities to
form other combinations.
LAN Interface
ItemSpecification
ChipsetRealTek RTL8100C
Supports LAN protocol10/100Mbps
LAN connector typeRJ45
LAN connector locationRear side
Modem Interface
ItemSpecification
ChipsetBuilt-in ATI IXP150
Fax modem data baud rate (bps)14.4K
Data modem data baud rate (bps)56K
20Aspire 1620
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Modem Interface
ItemSpecification
Supports modem protocolV.90/V.92MDC
Modem connector typeRJ11
Modem connector locationRear side
.
Hard Disk Drive Interface
Item
Vendor & Model
Name
Capacity (MB)300004000060000
Bytes per sector512512512
Logical heads161616
Logical sectors636363
Drive Format
Logical cylinders163831638316383
Physical read/write
heads
Disks1/Not show/11/Not show/1/12
Spindle speed (RPM)4200RPM4200RPM4200RPM
Performance Specifications
Buffer size 2MB2MB/8MB for Toshiba2MB/8MB for HGST
InterfaceATA-5 for other vendors /ATA-
Data transfer rate
(disk-buffer, Mbytes/
s)
Data transfer, rate
(host~buffer, Mbytes/
s)
DC Power Requirements
Voltage tolerance5 +/- 5%5 +/- 5%5 +/- 5%
HGST Moraga
IC25N030ATMR04
Fujitsu V-40 MHT2030AT
Seagate N1 ST93015A
2/Not show/22/Not show/2/23/4
6 for HGST and Toshiba
350350350
100 MB/Sec100 MB/Sec100MB/Sec
HGST Moraga
IC25N040ATMR04-
TOSHIBA Pluto 40G
MK4025GAS
Fujitsu V40+ MHT2040AT
Seagate N1 ST94019A
ATA-5 for other vendors /ATA6 for HGST
HGST Moraga
IC25N060ATMR04-0
TOSHIBA Neptune
MK6021GAS
ATA- 5 /ATA-6 f o r HGST
CD-ROM Interface
ItemsSpecification
Vendor & Model NameQSI SCR242
Mitsumi SR244W1
Performance Specification
Brust Data Transfer rate PIO mode 4:
16.7 MB/sec Max. (Mode 0~4)
Multi-word DMA mode 2:
16.7 MB/sec Max. (Mode 0~2)
Ultra DMA mode 2:
33.3MB/sec Max.
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CD-ROM Interface
ItemsSpecification
Access time (typ.)QSI-
Random: 90 ms
Full Stroke: 180 ms
Mitsumi-
Random: 100 ms
Full Stroke: 240 ms
Rotation speed5100 rpm for QSI
5400 rpm for Mitsumi 24X CAV mode
Data Buffer Capacity128 KB (built-in)
InterfaceCompliant to ATA/ATAPI-6
Applicable disc formatQSI:
CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2, Form-1 and Mode-2 Form-2, CD-i
Ready, Video-CD (MPEG-1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD
Extra, i-trax CD, CD-Text, CD-R and CD-RW
Mitsumi:
CD-DA, CD-ROM (Mode 1 and Mode2) CD-ROM XA (Mode 2 Form 1 and Form2),
CD-I (Mode2 Form 1 and Form 2), CD-I Bridge (Photo CD, CD EXTRA), Enhanced
CD, CD-RW, CD-R, CD-TEXT
Loading mechanismDrawer with soft eject and emergency eject hole
Power Requirement
Input Voltage+5V[DC]+/-5%
DVD-ROM Interface
ItemSpecification
Vendor & model nameMKE SR-8177
Performance SpecificationWith CD DisketteWith DVD Diskette
CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form
1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge,
CD-WO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT
Display ModeNormally WhiteNormally WhiteNormally White
2
Typical White Luminance (cd/m
Luminance Uniformity70/65N/AN/A
Contrast Ratio250250450/200
Response Time (Optical Rise Time/Fall
Time)
Nominal Input Voltage VDD3.3V3.3V3.3V
Typical Power Consumption (watt)N/A3.964.03
Weight600/590445420/485
Physical Size(mm)317.3x242.0x6.5
Electrical Interface1 channel LVDS
Support Color262,144262,144262,144
Viewing Angle (degree)
Horizontal: Right/Left
Vertial: Upper/Lower
Temperature Range( C)
Operating
Storage (shipping)
°
)
150
180
10/25
7/15
317.3x242.0x6.3
2 channel LVDS
40/40
20/40
0 to +50
-20 to +60
AU
B141XN04
285.7x214.3285.7x214.3
1024x768 XGA1024x768 XGA
0.279x0.2790.279x0.279
150160/150
20/306/17
298.5x226.7x5.2299x228x5.2
1 channel LVDS1 channel LVDS
40/40
10/30
0 to +50
-20 to +60
CMO N141XBL01(SPWG-B type)
Hydis HT14X19-100
(SPWG-B type)
23/30
N/A
299x228x5.7
45/45
15/35
0 to +50
-20 to +60
NOTE: Aspire 1620 series does not have 14.1” TFT LCD model, please ignore 14.1” TFT LCD information on
30Aspire 1620
Page 40
the table.
AC Adapter
ItemSpecification
Vendor & model nameLiton, 135W power supply
Input Voltage
Low Range90(min.)/137(max.)/100-127(nominal)
High Range180(min.)/265(max.)200-240(nominal)
Input current2.2A(max)
Nominal frequency (Hz)50-60
Frequency variation range (Hz)47-63
Efficiency It should provide an efficiency of 85% minimum, when measured at maximum
Output Requirements
DC output voltage19V
Noise + Ripple 380mV as output voltage is 19V
Peak Load18.5V-19.71V
Dynamic Output Characteristics
Turn-on delay time5 sec (@ 115Vac)
Hold up time5ms (@115Vac, Full load)
Over Voltage Protection (OVP)29V
Short circuit protection9.5A @19V output voltage
Electrostatic discharge (ESD)15KV (at air discharge)
Dielectric Withstand Voltage
Primary to secondary2150VDC for 1 sec.
Ground leakage current less than 250uA
load under 115Vac.
8KV (at contact discharge)
Power Management
Power Saving ModePhenomenon
Standby Mode
Enter Standby Mode when
1.Standby/Hibernation hot-key is pressed
and system is not ready to enter Hibernation
mode.
2.System standby/ Hibernation timer expires
and system is not ready to enter Hibernation
mode.
Hibernation Mode
Enter Hibernation Mode (suspend to HDD)
when
1.Hibernation hot-key is pressed and
system is ready to enter Hibernation mode
2.System Hibernation timer expires and
system is ready to enter Hibernation mode.
Display Standby Mode
Keyboard, built-in touchpad, and an external
PS/2 pointing device are idle for a specified
period.
Hard Disk Standby Mode
Hard disk is idle within a specified period of
time.
TThe buzzer beeps
TThe Sleep indicator lights up
TAll power shuts off
TThe display shuts off
THard disk drive is in standby mode.
(spindle turned-off)
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Environmental Requirements
ItemSpecification
Temperature
Operating
Non-operating
Humidity
Operating10% to 95% RH, non-condensing without disktte
Non-operating20% to 80% RH, non-condensing (Unpacked)
Non-operating20% to 90% RH, non-condensing (Storage package)
Vibration
Operating5~250Hz 0.5Grms, 15mins per axis
Non-operating (unpacked)1.04 Grms, 2-200Hz 15 mins per axis
Non-operating (packed)1.04 Grms, 2-200Hz 15 mins per axis
°C
+5~+35
-20~+60
10% to 80% RH, non-condensing with disktte
°C
Mechanical Specification
ItemSpecification
Dimensions322(W) x 294(D) x 39.4~39.9(H)mm
Weight7.2 Ibs for 14.1” TFT LCD model with battery/7.4 Ibs for 15”LCD model with battery
I/O PortsTwo Type II or one Type III PC CardBus (PCMCIA) slot
One IEEE 1394 port
One FIR port
One RJ-11 modem jack (V.92, 56K)
One RJ-45 network jack
One DC-in jack
One parallel port (ECP/EPP)
One S-video port
One external monitor port
One microphone-in jack (3.5mm mini jack)
One headphone jack (3.5mm mini jack)
Four USB ports
Drive BaysOne
MaterialPlastic
IndicatorsPower-on, Standby, Battery Status, Media Access, CapsLock and NumLock
Switch
Power
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Chapter 133
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Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press
on the bottom of screen).
Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
m during POST (when “Press <F2> to enter Setup” message is prompted
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Navigating the BIOS Utility
There are six menu options: Info., Main, System Devices, Security, Boot, and Exit.
Follow these instructions:
TTo choose a menu, use the cursor left/right keys (zx).
TTo choose a parameter, use the cursor up/down keys ( wy).
TTo change the value of a parameter, press por q.
TA plus sign (+) indicates the item has sub-items. Press e to expand this item.
TPress ^ while you are in any of the menu options to go to the Exit menu.
TIn any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.
This menu provides you the information of the system.
35Aspire 1620
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Information
NOTE: The system information is subject to different models.
ParameterDescription
Floppy Disk DriveShows floppy drive type informaiton.
Note: Aspre 1620, Extensa 2700, TravelMate 2500 and Extnesa 2500 series products do
not have floppy disk drive; Extensa 2000 and TravelMate 2000 series have floppy disk
drive.
HDD Model NameThis field shows the model name of HDD installed on primary IDE master.
HDD Serial NumberThis field displays the serial number of HDD installed on primary IDE master.
ATAPI Model NameThis field displays the mofel name of devices installed on secondary IDE master. The hard
ATAPI Serial NumberThis field shows the serial number of devices installed on secondary IDE master.
Serial NumberThis field displays the serial number of this unit.
UUID NumberThis will be visible only when an internal LAN device is presenting.
disk drive or optical drive model name is automatically detected by the system.
UUID=32bytes
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Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.
NOTE: The screen above is for reference only. Actual values may differ.
37Aspire 1620
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionFormat/Option
System TimeSets the system time. The hours are displayed
with 24-hour format.
System DateSets the system date.Format MM/DD/YYYY (month/day/
System MemoryThis field reports the memory size of the system.
Memory size is fixed to 640MB
Extended MemoryThis field reports the memory size of the
extended memory in the system.
Extended Memory size=Total memory size-1MB
VGA MemoryShows the VGA memory size. VGA Memory
size=64/128MB
Fast BootDetermines if Customer Logo will be displayed or
not; shows Summary Screen is disabled or
enabled.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and
Summary Screen is enabled.
Power on displayAuto: During power process, the system will
detect if any display device is connected on
external video port. If any external display device
is connected, the power on display will be in CRT
(or projector) only mode. Otherwise it will be in
LCD only mode.
Both: Simultaneously enable both the integrated
LCD screen and the system’s external video port
(for an external CRT or projector).
LCD Auto DimDetermines if the system will automatically dim
the LCD brightness in order to save power when
AC is not present.
The system will support an automatic dimming of
the LCD backlight when the AC power is NOT
available (running on battery power).
Network BootEnables, disables the system boot from LAN
(remote server).
F12 Boot MenuEnables, disables Boot Menu during POST.
Format: HH:MM:SS
(hour:minute:second) System Time
year)
System Date
Option: Enabled or Disabled
Option:
Auto or Both
Option:
Enabled or Disabled
Enabled or Disabled
Option:
Option:
Disabled or Enabled
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.
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Advanced
The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.
The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.
.
ParameterDescriptionOptions
Hyper-Threading
Technology
Infrared PortEnables, disables or auto detects the infrared port.
Parallel PortEnables, disables or auto detects the parallel port.
ModeSets the operation mode of the parallel port.
Base I/O addressSets the I/O address of the parallel port.
InterruptSets the interrupt request of the parallel port.
The function is supported only when the CPU
installed is 3.06G or above. The system will
automatically hide this selection when detecting the
CPU frequency is below 3.06G or the CPU does not
support Hyper-Threading Technoloty.
Enabled/Disabled
Disabled/Disabled/Auto
Enabled/Disabled/Auto
ECP, EPP, Output only or Bi-
directional
378/278
IRQ7/IRQ5
39Aspire 1620
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ParameterDescriptionOptions
DMA channelSets a DMA channel for the printer to operate in
ECP mode. This parameter is enabled only if Mode
is set to ECP.
Legacy USB SupportEnables, disables USB interface devices support.
(Enable for use with a non-USB aware Operating
System such as DOS or UNIX).
Hard Disk RecoveryEnables or disables Hard Disk to Hard Disk system
Recovery by pressing Fn+F10 key during POST.
DMA3/DMA1
Option:
Option:
Disabled or Enabled
Disabled or Enabled
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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
41Aspire 1620
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
User Password isShows the setting of the user password.
Supervisor Password isShows the setting of the Supervisor password
Set User PasswordPress Enter to set the user password. When
set, this password protects the BIOS Setup
Utility from unauthorized access.
Set Supervisor PasswordPress Enter to set the supervisor password.
When set, this password protects the BIOS
Setup Utility from unauthorized access.
Primary Harddisk SecurityThis feature is available to user when
Supervisor password is set. Password can be
written on HDD only when Supervisor
password or user password is set and
password on HDD is set to enabled.
Supervisor Password is written to HDD only
when Supervisor password is being set. User
password is written to HDD when both
passwords are set. When both Supervisor and
user password are present, both passwords
can unlock the HDD.
Password on BootDefines whether a password is required or not
while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for changes
and should be grayed out if the user password
was used to enter setup.
Clear or Set
Clear or Set
Disabled or Enabled
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:
2.Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.Press e.
After setting the password, the computer sets the User Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press u to save the changes and exit the BIOS Setup Utility.
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Removing a Password
Follow these steps:
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press e. After setting the password, the computer sets the User Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press u to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses u.
43Aspire 1620
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If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following
message.
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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
45Aspire 1620
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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesExit System Setup and save your changes to CMOS.
Exit Discarding ChangesExit utility without saving setup data to CMOS.
Load Setup DefaultLoad default values for all SETUP item.
Discard ChangesLoad previous values from CMOS for all SETUP items.
Save ChangesSave Setup Data to CMOS.
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BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
TNew versions of system programs
TNew features or options
TRestore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Phlash.
1.Prepare a bootable diskette.
2.Copy the Phlash utilities to the bootable diskette.
3.Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.
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Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
TWrist grounding strap and conductive mat for preventing electrostatic discharge
TFlat-bladed screw driver
TPhillips screw driver
TTweezers
TPlastic Flat-bladed screw driver
THexed Screw Driver
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
NOTE: This chapter has been revised from previous model (TravelMate 240/250). Please refer to the
disassembling procedures instead of the images. Some of the images below contain the parts used in
TravelMate 240/250, but not in Aspire 1620.
Chapter 3
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
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Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
Start
Battery
*2
HDD ModuleHinge Caps
G*2
HDD
HDD Holder
Second Fan
Bracket
HDD BracketODD Module
J*4
DIMM Cover
J*3
Memory
Lower Case
Assembly
FDD Module
ODD Support
Bracket
J*2
F*1
RTC Battery
CPU Heatsink
Wireless LAN
Board
J*5
F*10
D*4
Plate
Wireless LAN
*2
Modem Cover
Keyboard
D*4
Antenna
J*7*1
VGA Thermal
Plate
Modem Board
Upper Case
Assembly
D*2
Touchpad
Cover
Touchpad
Button Pad
Middle Cover
F*6
LCD Module
Second Fan
J*2
Thermal
Module
CPU
*2
Launch Board
J*3
*4
D*2
ODD BracketODD
D*2
DC BoardPCMCIA Slot
*2
Speaker Set
*4
Main Board
D*4
Touchpad
Touchpad
Cable
Touchpad
Scroll Key
Upper Case
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LCD Module
4 LCD
Cushions
E*4
LCD Bezel
L*1
Inverter
L*4
LCD
H*8 for 14.1"
H*6 for 15.0"
LCD Coaxial
Cable
LCD Brackets
Screw List
ItemDescription
ASCREW MAC FLAT M2.5*L4 NI NYLOK
BSCREW M2.0*L10 NYLOK(86.9A352.100)
CSCREW M2*3 NYLON 1JMCPC-
DSCREW M2.5X6(86.9A353.6R0)
ESCREW M3x4 (86.9A524.4R0)
FSCREW M2X2.0 (86.9A552.2R0)
GSCREW WAFER NYLOK NI 2ML3 (86.9A552.3R0)
HSCRW M2*4 WAFER NI (86.9A552.4R0)
ISCRW M2.5*3 WAFER NI (86.9A553.3R0)
JSCREW M2.5*4L NI (86.9A553.4R0)
(86.00123.630)
420325(86.9A352.3R0)
LCD Panel
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Removing the Battery
1.To remove the battery, push the battery release latch.
2.Then slide the battery out from the machine.
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Removing the Memory Module
1.See “Removing the Battery” on page 52.
2.To remove the memory module from the machine, first remove the two screws holding the dimm cover.
3.Remove the dimm cover.
4.Pop up the memory.
5.Then remove the memory.
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Removing the Wireless LAN Board and the Modem Board
1.See “Removing the Battery” on page 52.
2.To remove the wireless LAN board, first remove the two screws holding the modem cover.
3.Remove the modem cover from the machine.
4.Disconnect the wireless antennae.
5.Pop out the wireless LAN board.
6.To remove the modem board, first remove the two screws fastening the modem board.
7.Detach the modem board and disconnect the modem cable carefully, then remove the modem board.
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Removing the Hard Disk Drive Module
1.See “Removing the Battery” on page 52.
2.To remove the hard disk drive, pull the hard disk dirve carefully.
3.Then take the hard disk drive out of the main unit.
Disassembling the Hard Disk Drive Module
1.See “Removing the Battery” on page 52.
2.See “Removing the Hard Disk Drive Module” on page 55.
3.Remove the two screws that fasten the HDD holder.
4.Detach the hard disk drive from the HDD holder.
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Removing the LCD Module
Removing the Middle Cover
1.See “Removing the Battery” on page 52.
2.To remove the middle cover, first use a plastic flat screwdriver to remove the right hinge cap.
3.Remove the screw that secures the middle cover.
4.Remove the left hinge cap.
5.Then remove the screw holding the middle cover on the other side.
6.Detach the middle cover from the machine.
7.Disconnect the launch board cable then remove the middle cover off the main unit.
.
Removing the Launch Board
1.See “Removing the Battery” on page 52.
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2.See “Removing the Middle Cover” on page 56.
3.Remove the two screws and then detach the launch board from the middle cover.
Removing the LCD Module
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Launch Board” on page 56.
4.Remove the screw that fastens the LCD coaxial cable and disconnect the cable. Then disconnect the
LCD inverter cable.
5.Remove the four screws holding the LCD hinge; two on the right and two on the left.Remove the four
screws holding the LCD hinge; two on the right and two on the left.
6.Remove the two screws on the bottom; one on the right and the other on the left.
7.Then you can remove the entire LCD module from the main unit.
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Chapter 358
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Disassembling the LCD Module
Removing the LCD Bezel
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Launch Board” on page 56.
4.See “Removing the LCD Module” on page 57.
5.Use plastic tweezers to remove the four screw pads, and then remove the four screws that fasten the LCD
bezel.
6.Snap off the bezel carefully, and then remove the LCD bezel from the LCD module.
Removing the Inverter Board (15” LCD)
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Launch Board” on page 56.
4.See “Removing the LCD Module” on page 57.
5.See “Removing the LCD Bezel” on page 59.
6.To remove the inverter board, first remove one screw from the inverter board.
7.Disconnect the LCD power cable then disconnect the inverter cable from the inverter board.
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NOTE: Please arrange the LCD inverter cable well to the LCD panel as the picture below shows when you
reassemble the LCD module.
Removing the 15” TFT LCD
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Launch Board” on page 56.
4.See “Removing the LCD Module” on page 57.
5.See “Removing the LCD Bezel” on page 59.
6.See “Removing the Inverter Board (15” LCD)” on page 59.
7.To remove the LCD, first remove the four screws that secure the LCD hinges.
8.Then take the LCD out of the LCD panel.
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Removing the LCD Brackets
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Launch Board” on page 56.
4.See “Removing the LCD Module” on page 57.
5.See “Removing the LCD Bezel” on page 59.
6.See “Removing the Inverter Board (15” LCD)” on page 59.
7.See “Removing the 15” TFT LCD” on page 60.
8.Remove the four screws holding the right LCD bracket.Then remove the right bracket.
9.Remove the four screws holding the left LCD bracket. Then remove the left bracket..
Removing the LCD Coaxial Cable
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Launch Board” on page 56.
4.See “Removing the LCD Module” on page 57.
5.See “Removing the LCD Bezel” on page 59.
6.See “Removing the Inverter Board (15” LCD)” on page 59.
7.See “Removing the 15” TFT LCD” on page 60.
8.Tear off the mylar fastening the LCD coaxial cable, then disconnect the coaxial cable.
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Removing the LCD Hinges
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Launch Board” on page 56.
4.See “Removing the LCD Module” on page 57.
5.See “Removing the LCD Bezel” on page 59.
6.See “Removing the Inverter Board (15” LCD)” on page 59.
7.See “Removing the 15” TFT LCD” on page 60.
8.Remove the screw holding the right hinge, then remove the right hinge.
9.Remove the screw holding the left hinge, then remove the left hinge.
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Disassembling the Main Unit
Removing the Keyboard
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.To remove the keyboard, carefully pull the keyboard out and upwards as the pticute shows.
4.Use a plastic tweezers or a plastic flat screwdriver to disconnect the keyboard cable from the main board
carefully, then remove the keyboard.
Removing the RTC Battery
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.Disconnect the RTC battery cable then remove it.
Removing the Fan
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.Disconnect the fan cable and remove the three screws fastening the fan. Then remove the fan.
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Removing the Thermal Module
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.See “Removing the Fan” on page 63.
5.Disconnect the fan cable then remove the four screws fastening the thermal module.
6.Then remove the thermal module.
Removing the Processor
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.See “Removing the RTC Battery” on page 63.
5.See “Removing the Fan” on page 63.
6.See “Removing the Thermal Module” on page 64.
7.Lift up the CPU socket lever. Then remove the CPU. Remember to press down the lever as the video
shows after you remove the CPU.
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Installing the Processor
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.See “Removing the RTC Battery” on page 63.
5.See “Removing the Fan” on page 63.
6.See “Removing the Thermal Module” on page 64.
7.Lift up the CPU lever, then place the CPU back to the CPU socket. Please remember to press the CPU
lever after you put the CPU back to the socket.
Removing the Upper Case Assemly
1.See “Removing the Keyboard” on page 63.
2.Disconnect the touchpad cable.
3.Remove the 5 screws that secure the upper case to the lower case. Then turn over the main unit and
remove the 15 screws holding the lower case to the upper case.
65Chapter 3
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4.Then take the upper case assembly off the main unit.
Removing the Touchpad Board
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.See “Removing the Upper Case Assemly” on page 65.
5.To detach the touch pad board, first disconnect the touch pad cable from the touch pad board with a
plastic tweezers.Then release the touchpad cover lock on the back as the picture shows.
6.Remove the touchpad cover, the remove the touchpad button pad. Finally remove the touchpad board
from the upper case.
Removing the Touchpad Cable
1.See “Removing the Battery” on page 52.
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2.See “Removing the Middle Cover” on page 56.
3.See “Removing the LCD Module” on page 57.
4.See “Removing the Keyboard” on page 63.
5.See “Removing the Upper Case Assemly” on page 65.
6.See “Removing the Touchpad Board” on page 66.
7.Remove the touchpad scroll key then remove the touchpad cable.
Removing the VGA Thermal Plate
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.See “Removing the Fan” on page 63.
5.See “Removing the Thermal Module” on page 64.
6.Remove the seven screws holding the VGA thermal plate then remove it.
Removing the CPU Heatsink Plate
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.See “Removing the Fan” on page 63.
5.See “Removing the Thermal Module” on page 64.
6.Remove the screw that fastens the CPU heatsink plate then remove it.
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Removing the Second Fan Bracket
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the LCD Module” on page 57.
4.See “Removing the RTC Battery” on page 63.
5.See “Removing the Fan” on page 63.
6.See “Removing the Thermal Module” on page 64.
7.Remove the three screws that fasten the second fan bracket then remove the bracket.
Removing the ODD Module(1)
1.See “Removing the Battery” on page 52.
2.Remove the screw that fastens the ODD bracket on the bottom. Push the ODD module at the point the
red arrow indicates hard.Then remove the ODD module from the lower case.
NOTE: If you need to replace the ODD module only, you can remove the ODD module as the steps above.
Removing the ODD Module(2)
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.See “Removing the Upper Case Assemly” on page 65.
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5.See “Removing the Thermal Module” on page 64.
6.See “Removing the VGA Thermal Plate” on page 67.
7.Push the ODD module outwards then take the ODD out of the support bracket. Remove the screw that
fastens the ODD support bracket then remove it.
Removing the HDD Bracket
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.See “Removing the Upper Case Assemly” on page 65.
5.Remove the four screws holding the HDD bracket, then remove the HDD bracket.
Removing the Main Board
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.See “Removing the Upper Case Assemly” on page 65.
5.See “Removing the Fan” on page 63.
6.See “Removing the Thermal Module” on page 64.
7.See “Removing the VGA Thermal Plate” on page 67.
8.See “Removing the CPU Heatsink Plate” on page 67.
9.See “Removing the Second Fan Bracket” on page 68.
10. See “Removing the ODD Module(2)” on page 68.
11. See “Removing the HDD Bracket” on page 69.
12. Disconnect the launch board cable. Tear off the tape that fastens the speaker set cable. Then disconnect
the speaker set cable.
69Chapter 3
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.
13. Remove the two screws holding the main board as the picture shows. Remove another two screws that
fasten the main board. Then detach the main board from the lower case carefully.
Removing the DC Board
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.See “Removing the Upper Case Assemly” on page 65.
5.See “Removing the Fan” on page 63.
6.See “Removing the Thermal Module” on page 64.
7.See “Removing the VGA Thermal Plate” on page 67.
8.See “Removing the CPU Heatsink Plate” on page 67.
9.See “Removing the Second Fan Bracket” on page 68.
10. See “Removing the ODD Module(2)” on page 68.
11. See “Removing the HDD Bracket” on page 69.
12. See “Removing the Main Board” on page 69.
13. Remove the two screws that fasten the DC board. Then detach the DC board from the lower case.
Removing the I/O Port Bracket
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
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3.See “Removing the Keyboard” on page 63.
4.See “Removing the Upper Case Assemly” on page 65.
5.See “Removing the Fan” on page 63.
6.See “Removing the Thermal Module” on page 64.
7.See “Removing the VGA Thermal Plate” on page 67.
8.See “Removing the CPU Heatsink Plate” on page 67.
9.See “Removing the Second Fan Bracket” on page 68.
10. See “Removing the ODD Module(2)” on page 68.
11. See “Removing the HDD Bracket” on page 69.
12. See “Removing the Main Board” on page 69.
13. Remove the four hex screws to detach the I/O port bracket from the main board.
Removing the PCMCIA Slot
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.See “Removing the Upper Case Assemly” on page 65.
5.See “Removing the Fan” on page 63.
6.See “Removing the Thermal Module” on page 64.
7.See “Removing the VGA Thermal Plate” on page 67.
8.See “Removing the CPU Heatsink Plate” on page 67.
9.See “Removing the Second Fan Bracket” on page 68.
10. See “Removing the ODD Module(2)” on page 68.
11. See “Removing the HDD Bracket” on page 69.
12. See “Removing the Main Board” on page 69.
13. Remove the four screws that secure the PCMCIA slot, then remove the PCMCIA slot from the lower case.
71Chapter 3
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Removing the Speaker Set
1.See “Removing the Battery” on page 52.
2.See “Removing the Middle Cover” on page 56.
3.See “Removing the Keyboard” on page 63.
4.See “Removing the Upper Case Assemly” on page 65.
5.See “Removing the Fan” on page 63.
6.See “Removing the Thermal Module” on page 64.
7.See “Removing the VGA Thermal Plate” on page 67.
8.See “Removing the CPU Heatsink Plate” on page 67.
9.See “Removing the Second Fan Bracket” on page 68.
10. See “Removing the ODD Module(2)” on page 68.
11. See “Removing the HDD Bracket” on page 69.
12. See “Removing the Main Board” on page 69.
13. See “Removing the DC Board” on page 70.
14. Tear off the tape fastening the speaker set cable. Then remove the four screws that secure the speaker
set. Remove the speaker set from the lower case.
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System Upgrade Procedure
Base Unit to Wireless Unit
1.Turn out the two screws fastening the modem cover then open the cover.
2.Connect the wirless antennae.
3.Insert the wireless LAN board to the wireless socket on the main board.
4.Close the modem cover and fasten the cover with the two screws.
NOTE: You must connect the wireless antennae before you insert the wireless LAN board to the socket. If you
insert the wireless LAN card first, the pressure you press to fasten the wireless antennae may damage
the main board.
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Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure. (The power indicator does not go
on or stay on.)
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed messages
on screen.
Other symptoms (i.e. LCD display problems or
others).
Symptoms cannot be re-created (intermittent
problems).
“Power System Check” on page 76.
“Power-On Self-Test (POST) Error Message” on
page 79
“Undetermined Problems” on page 91
“Error Message List” on page 80
“Power-On Self-Test (POST) Error Message” on
page 79
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on
page 79
“Intermittent Problems” on page 90
“Undetermined Problems” on page 91
Chapter 4
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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if FDD Test is passed as the program runs to FDD Test.
3.Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.Reconnect the external diskette drive/DVD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.Reconnect the external diskette drive/CD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer:
TNumeric keypad
TExternal keyboard
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If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
T“Check the Power Adapter” on page 77
T“Check the Battery Pack” on page 78
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Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1.If the voltage is not correct, replace the power adapter.
2.If the voltage is within the range, do the following:
TReplace the System board.
TIf the problem is not corrected, see “Undetermined Problems” on page 91.
TIf the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3.If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4.If the operational charge does not work, see “Check the Battery Pack” on page 78.
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Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.Check out the Power Management in control Panel
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.Power off the computer.
2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touch pa d C h eck
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the touchpad cables.
2.Replace the touchpad.
3.Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
Chapter 478
Page 88
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 91.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
79Aspire 1620
Page 89
Index of Error Messages
Error Code List
Error CodesError Messages
006Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment Configuration
Error”)
010Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
070Real Time Clock Error
071CMOS Battery Bad
072CMOS Checksum Error
110System disabled.
Incorrect password is specified.
<No error code>Battery critical LOW
In this situation BIOS will issue 4 short beeps then shut down
system, no message will show.
<No error code>Thermal critical High
In this situation BIOS will shut down system, not show message.
Error Message List
Error MessagesFRU/Action in Sequence
Failure Fixed DiskReconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board
Stuck Keysee “Keyboard or Auxiliary Input Device Check” on page 75.
Keyboard errorsee “Keyboard or Auxiliary Input Device Check” on page 75.
Keyboard Controller Failedsee “Keyboard or Auxiliary Input Device Check” on page 75.
Operating system not foundEnter Setup and see if fixed disk and drive A: are properly identified.
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Run “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Setup Utility
See “External Diskette Drive Check” on page 75.
Setup Utility
System board
System board
System board
RTC battery
System board
RTC battery
System board
BIOS ROM
System board
System board
RTC battery
System board
Diskette drive
Hard disk drive
System board
81Aspire 1620
Page 91
Error Message List
No beep Error MessagesFRU/Action in Sequence
No beep, power-on indicator turns off and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank.
No beep, power-on indicator turns on and LCD is
blank. But you can see POST on an external
CRT.
No beep, power-on indicator turns on and a
blinking cursor shown on LCD during POST.
No beep during POST but system runs correctly. Speaker
Power source (battery pack and power adapter). See “Power
System Check” on page 76.
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
LED board.
System board.
Power source (battery pack and power adapter). See “Power
System Check” on page 76.
Reconnect the LCD connector
Hard disk drive
LCD inverter ID
LCD cable
LCD Inverter
LCD
System board
Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Ensure every connector is connected tightly and correctly.
System board
System board
Chapter 482
Page 92
POST Code
CodeBeepsPOST Routine Description
02hVerify Real Mode
03hDisable Non-Maskable Interrupt (NMI)
04hGet CPU type
06hInitialize system hardware
08hInitialize chipset with initial POST values
09hSet IN POST flag
0AhInitialize CPU registers
0BhEnable CPU cache
0ChInitialize caches to initial POST values
0EhInitialize I/O component
0FhInitialize the local bus IDE
10hInitialize Power Management
11hLoad alternate registers with initial POST
values
12hRestore CPU control word during warm boot
13hInitialize PCI Bus Mastering devices
14hInitialize keyboard controller
16h1-2-2-3BIOS ROM checksum
17hInitialize cache before memory autosize
18h8254 timer initialization
1Ah8237 DMA controller initialization
1ChReset Programmable Interrupt Controller
20h1-3-1-1Test DRAM refresh
22h1-3-1-3Test 8742 Keyboard Controller
24hSet ES segment register to 4 GB
26hEnable A20 line
28hAutosize DRAM
29hInitialize POST Memory Manager
2AhClear 215 KB base RAM
2Ch1-3-4-1RAM failure on address line xxxx
2Eh1-3-4-3RAM failure on data bits xxxx of low byte of
2FhEnable cache before system BIOS shadow
30h1-4-1-1RAM failure on data bits xxxx of high byte of
32hTest CPU bus-clock frequency
33hInitialize Phoenix Dispatch Manager
36hWarm start shut down
38hShadow system BIOS ROM
3AhAutosize cache
3ChAdvanced configuration of chipset registers
3DhLoad alternate registers with CMOS values
42hInitialize interrupt vectors
45hPOST device initialization
memory bus
memory bus
83Aspire 1620
Page 93
CodeBeepsPOST Routine Description
46h2-1-2-3Check ROM copyright notice
48hCheck video configuration against CMOS
49hInitialize PCI bus and devices
4AhInitialize all video adapters in system
4BhQuietBoot start (optional)
4ChShadow video BIOS ROM
4EhDisplay BIOS copyright notice
50hDisplay CPU type and speed
51hInitialize EISA board
52hTest keyboard
54hSet key click if enabled
58h2-2-3-1Test for unexpected interrupts
59hInitialize POST display service
5AhDisplay prompt “Press F2 to enter SETUP”
5BhDisable CPU cache
5ChTest RAM between 512 and 640 KB
60hTest extended memory
62hTest extended memory address lines
64hJump to User Patch1
66hConfigure advanced cache registers
67hInitialize Multi Processor APIC
68hEnable external and CPU caches
69hSetup System Management Mode (SMM) area
6AhDisplay external L2 cache size
6BhLoad custom defaults (optional)
6ChDisplay shadow-area message
6EhDisplay possible high address for UMB
recovery
70hDisplay error messages
72hCheck for configuration errors
76hCheck for keyboard errors
7ChSet up hardware interrupt vectors
7EhInitialize coprocessor if present
80hDisable onboard Super I/O ports and IRQs
81hLate POST device initialization
82hDetect and install external RS232 ports
83hConfigure non-MCD IDE controllers
84hDetect and install external parallel ports
85hInitialize PC-compatible PnP ISA devices
86hRe-initialize onboard I/O ports
87hConfigure Motherboard Configurable Devices
(optional)
88hInitialize BIOS Area
89hEnable Non-Maskable Interrupts (NMIs)
8AhInitialize Extended BIOS Data Area
8BhTest and initialize PS/2 mouse
Chapter 484
Page 94
CodeBeepsPOST Routine Description
8ChInitialize floppy controller
8FhDetermine number of ATA drives (optional)
90hInitialize hard-disk controllers
91hInitialize local-bus hard-disk controllers
92hJump to UserPatch2
93hBuild MPTABLE for multi-processor boards
95hInstall CD ROM for boot
96hClear huge ES segment register
97hFixup Multi Processor table
98h1-2Search for option ROMs. One long, two short
beeps on checksum failure.
99hCheck for SMART drive (optional)
9AhShadow option ROMs
9ChSet up Power Management
9DhInitialize security engine (optional)
9EhEnable hardware interrupts
9FhDetermine number of ATA and SCSI drives
A0hSet time of day
A2hCheck key lock
A4hInitialize Typematic rate
A8hErase F2 prompt
AAhScan for F2 key stroke
AChEnter SETUP
AEhClear Boot flag
B0hCheck for errors
B2hPOST done- prepare to boot operating system
B4h1One short beep before boot
B5hTerminate QuietBoot (optional)
B6hCheck password (optional)
B9hPrepare Boot
BAhInitialize DMI parameters
BBhInitialize PnP Option ROMs
BChClear parity checkers
BDhDisplay MultiBoot menu
BEhClear screen (optional)
BFhCheck virus and backup reminders
C0hTry to boot with INT 19
C1hInitialize POST Error Manager (PEM)
C2hInitialize error logging
C3hInitialize error display function
C4hInitialize system error handler
C5hPnPnd dual CMOS (optional)
C6hInitialize notebook docking (optional)
C7hInitialize notebook docking late
C8hForce check (optional)
C9hExtended checksum (optional)
85Aspire 1620
Page 95
CodeBeepsPOST Routine Description
D2hUnknown interrupt
CodeBeepsFor Boot Block in Flash ROM
E0hInitialize the chipset
E1hInitialize the bridge
E2hInitialize the CPU
E3hInitialize the system timer
E4hInitialize system I/O
E5hCheck force recovery boot
E6hChecksum BIOS ROM
E7hGo to BIOS
E8hSet Huge Segment
E9hInitialize Multi Processor
EAhInitialize OEM special code
EBhInitialize PIC and DMA
EChInitialize Memory type
EDhInitialize Memory size
EEhShadow Boot Block
EFhSystem memory test
F0hInitialize interrupt vectors
F1hInitialize Run Time Clock
F2hInitialize video
F3hInitialize System Management Mode
F4h1Output one beep before boot
F5hBoot to Mini DOS
F6hClear Huge Segment
F7hBoot to Full DOS
Chapter 486
Page 96
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Reconnect the LCD connector
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but system
runs correctly
Reconnect the inverter board
Inverter board
System board
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operationPower source (battery pack and power adapter). See “Power
The system doesn’t power-on.Power source (battery pack and power adapter). See “Power
The system doesn’t power-off.Power source (battery pack and power adapter). See “Power
System Check” on page 76.
Battery pack
Power adapter
Hard drive & battery connection board
System board
System Check” on page 76.
Battery pack
Power adapter
Hard drive & battery connection board
System board
System Check” on page 76.
Hold and press the power switch for more than 4 seconds.
System board
87Aspire 1620
Page 97
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Battery can’t be chargedSee “Check the Battery Pack” on page 78.
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly
System board
PCMCIA slot pin is damaged.PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from
actual size.
Enter BIOS Setup Utility to execute “Load Default Settings, then
reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound
comes from the computer.
Internal speakers make noise or emit no sound.Speaker
Audio driver
Speaker
System board
System board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernationKeyboard (if control is from the keyboard)
Hard disk drive
System board
The system doesn't enter hibernation mode and
four short beeps every minute.
The system doesn’t enter standby mode after
closing the LCD
The system doesn't resume from hibernation
mode.
The system doesn't resume from standby mode
after opening the LCD.
See “Hibernation Mode” on page 31.
Press Fn+
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
See “Hibernation Mode” on page 31.
LCD cover switch
System board
See “Hibernation Mode” on page 31.
Hard disk connection board
Hard disk drive
System board
See “Hibernation Mode” on page 31.
LCD cover switch
System board
oand see if the computer enters hibernation mode.
Chapter 488
Page 98
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
Battery fuel gauge in Windows doesn’t go higher
than 90%.
System hangs intermittently.Reconnect hard disk/CD-ROM drives.
Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
System board
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the
installed devices.
External display does not work correctly.Press Fn+F5, LCD/CRT/Both display switching
USB does not work correctlySystem board
Print problems.Ensure the “Parallel Port” in the “Onboard Devices Configuration” of
Serial or parallel port device problems.Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup
Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
System board
BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board
Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not work.Reconnect the keyboard cable.
Keyboard
System board
Touchpad does not work.Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly.Modem phone port
modem combo board
System board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 91.
89Aspire 1620
Page 99
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Chapter 490
Page 100
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 76):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
TNon-Acer devices
TPrinter, mouse, and other external devices
TBattery pack
THard disk drive
TDIMM
TCD-ROM/Diskette drive Module
TPC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
TSystem board
TLCD assembly
91Aspire 1620
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