Acer ASPIRE 1600 Service Manual

Aspire 1600

Service Guide

Service guide files and updates are available

on the CSD web; for more information,

please refer to http://csd.acer.com.tw

PART NO.: 49.47Y01.001 PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on Aspire 1600 service guide.

Date Chapter Updates

Copyright

Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

Screen messages Denotes actual messages that appear

on screen.

NOTE

WARNING

CAUTION

IMPORTANT

Gives bits and pieces of additional information related to the current topic.

Alerts you to any damage that might result from doing or not doing specific actions.

Gives precautionary measures to avoid possible hardware or software problems.

Reminds you to do specific actions relevant to the accomplishment of procedures.

Preface

Before using this information and the product it supports, please read the following general information.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information

available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Chapter 1 System Introduction 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .20

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Chapter 2 System Utilities 34

Multi-Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Boot Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Exit Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Chapter 3 Machine Disassembly and Replacement 52

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Removing the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Removing the Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Disassembling the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Chapter 4 Troubleshooting 80

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Index of Phlash16 Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Index of PQA Diagnostic Error Code, Message . . . . . . . . . . . . . . . . . . . . . . . . .96

Chapter 5 Jumper and Connector Locations 98

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Chapter 6 FRU (Field Replaceable Unit) List 102

Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Appendix A Model Definition and Configuration 114

Model Number Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Appendix B Test Compatible Components 116

Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

VII

Table of Contents

Appendix C Online Support Information 120

Index 122

VIII

Table of Contents

System Introduction

Features

This computer was designed with the user in mind. Here are just a few of its many features:

Performance

Intel® Pentium® 4/ Northwood socket P478 up to 3.06GHz processor with 512KB cache, supporting variable clock design.

64-bit memory bus

Two 200-pin DDR-DRAM with each supporting 128MB/ 256MB/ 512MB, upgradable to the total maximum of 1GB with SODIMM modules, supporting 2100.

Built-in floppy diskette drive and Hard diskette drive

High-capacity, Enhanced-IDE hard disk

Simultaneous LCD and CRT display

Smart Lithium-Ion battery pack with maximum 2.0 hours battery life

Power management system with ACPI (Advanced Configuration Power Interface)

Multimedia

16-bit high-fidelity AC’97 stereo audio with 3D sound and wavetable synthesizer

Built-in dual speakers

High-speed CD-ROM, DVD-ROM, or DVD/ CD-R/RW drive

Chapter 1

Connectivity

Multimedia

Expansion

I/O Ports

84/85/88 key keyboard, which is PC/AT keyboard compatible.

Four Universal Serial Bus (USB) 2.0 Ports

One IEEE 1394 port

Built-in V.92 RJ-11 56Kbps fax/modem

Onboard 10/100 Mbps Ethernet LAN Support

Upgradeable memory and hard disk

Mini PCI interface 802.11b Module (optional)

All-in-one design (CD-ROM, floppy disk drive, hard disk drive)

Sleek, smooth and stylish design

Full-sized keyboard

Ergonomically centered touchpad pointing device with Internet scroll key

Two CardBus PC Card (formerly PCMCIA) Type II slot.

Upgrageable memory and hard disk

One VGA port

One DC-in port (AC adapter)

Chapter 1

Dual high quality stereo speakers

One micropohne in (share with line-in)

One line-out (share with SPDIF)

Two CardBus type II slot (3.3V, 5V support)

Four USB ports

One IEEE 1394 port

One RJ-11 port

One RJ-45 jack

One TV out

Display

15”TFT LCD displaying 32-bit true-color at 1024x768 XGA resolution.

3D capabilities

Supports other output display devices such as LCD projection panels for large audience presentations

“Automatic LCD dim” feature that automatically decides the best settings for your display and conserves power is activated when the system operates in Battery condition.

Video performance

4X AGP UMA video graphic accelerator with 64MB shared from system memory with Intel SiS645DX to boost the video performance.

Simultaneous display

The computer’s large display and multimedia capabilities are great for giving presentations. If you prefer, you can also connect an external monitor when giving presentations. This computer has built-in AGP and VGA display system to support simultaneous LCD and CRT display. Simultaneous display allows you to control the presentation from your computer and at the same time face your audience. You can also connect other output display devices such as LCD projection panels for large-audience presentations.

Power management

The power management system incorporates an "automatic LCD dim" feature that automatically dims the LCD when the computer is powered by a battery pack to conserve battery power. See “Power Management” on page 30 for more information on power management features.

Opening and closing the display

To open the display, slide the display cover latch to the right and lift up the cover. Then tilt it to a comfortable viewing position. The computer employs a microswitch that turns off the display (and enters standby mode) to conserve power when you close the display cover, and turns it back on when you open the display cover.

WARNING:

To avoid damaging the display, do not slam it when you close it. Also, do not place any object on

top of the computer when the display is closed.

Aspire 1600

System Block Diagram



Desktop-CPU

CLK GEN

ICS952004AG



DDR*2

Primary EIDE

HDD ATA100

Secondary EIDE

CD-ROM

Thermal

G768D

USB*4

RJ11

LINE-IN

MIC-IN

LINE-OUT

S/PDIF

2.5V

2.5V 200MHz/266MHz

200MHz/266MHz

MDC

Codec

Sigmatel

STAC9766

Desktop-CPU

SiS645DX

USB 2.0

USB 2.0 962 only

962 only

AC Link

Northwood

2.4-3.06GHz

FSB

FSB 533MHz/400MHz

533MHz/400MHz

MuTIOL 66MHz

MuTIOL 66MHz 16bits/533MBs

16bits/533MBs

SiS962

LAN MAC

1394 MAC

962 only

LPC Bus

LPC Bus 33MHz

33MHz



VRAM*2

K4D26338M-QC40

AGP 4X

MII

1394

PCI Bus

PCI Bus 33MHz

33MHz

KBC

M38857

ATI

M9CSP32

PHY

Agere FW8020

LPC ROM

ST M50LPW040 PLCC2

Touch Pad

DUAL LVDS

1394 conn.

Mini-PCI

802.11a/b

Dummy

CRT

Inverter

LCD

CardBus

TI1520

Power Switch

Debug Port

Internal KB Floppy

Inverter

LAN RJ45

SLOT A/B

TPS2223DB

SIO

NS87392

Chapter 1

Board Layout

Top View

PCB No. 02222-SB

1 LAN Port 16 Cardbus Connector

2 Modem Port 17 Fan Connector

3 USB Port 18 DC to DC Connector

4 USB Port 19 RTC Connector

5 Launch board cable connector 20 Touchpad Connector

6 VGA Port 21 Keyboard Connector

7 LCD Monitor Connector 22 DC to DC Connector

8 S-Video Connector 23 Secondary IDE Connector

9 USB Port 24 Floppy Diskette Drive Connector

10 USB Port 25 Primary IDE Connector

11 Inverter Connector 26 Speaker Connector

12 Mini-PCI Connector 27 Debug Board (Golden Finger)

13 SiS645DX 28 SiS962 (South Bridge)

14 CPU Socket 29 Super IO Controller (PC87392V JG)

15 DC-in Port 30 VGA Chip (Radeon 9000)

Aspire 1600

Bottom View

1 Modem Cable Connector 6 Volume Controller

2 Modem Connector 7 Memory Slot 2

3 IEEE 1394 Port 8 Memory Slot 1

4 Speaker out Port 9 Battery Connector

5 Line-in Port

Chapter 1

Panel

Ports allow you to connect peripheral devices to your computer as you would with a desktop PC.

Front Panel

# Icon Item Description

1 Display screen Also called LCD (Liquid Crystal Display), displays computer

output.

2 Status indicators LEDs (Light Emitting Diodes) that turn on and off to show

the status of the computer and its functions and components.

3 Power button Turns off the computer power.

4 Wireless Communication Lights when the wireless connection is active.

5 Keyboard Inputs data into your computer.

6 Touchpad Touch-sensitive pointing device which functions like a

computer mouse.

7 Click button (left, center and right) The left and right buttons function like the left and right

mouse buttons, the center button serves as a scroll up/ down button.

Aspire 1600

# Icon Item Description

8 Palmrest Comfortable support area for your hands when you use the

9 Easy launch keys Buttons for launching frequently used programs.

computer.

Chapter 1

Left Panel

# Icon Item/ Port Description

1 Floppy activity indicator LED (light-emitting diodes) that turn on and off

2 Floppy drive Internal diskette drive, accepts 3.5-inch floppy

3 Floppy disk eject button Push this button to eject the floppy disk

4 Security keylock Kensington-compatible key-based computer

when the floppy is active.

diskettes.

security lock.

5 IEEE 1394 port Connects to a IEEE 1394-compatible device

(e.g., digital video camera).

6 Line-out jack Connects to audio line-out devices (e.g.,

speakers, headphones)

7 Line-in jack Connects an external microphone or an external

audio line-in devices.

8 Volume control knob Controls the volume of the speakers.

9 Speaker (Left) Outputs sound

Aspire 1600

Right Panel

# Icon Item/ Port Description

1 Speaker (Right) Outputs sound.

2 PC Card eject button Eject the PC Card from its slot.

3 PCMCIA (PC card) Port Connects to two Type II 16-bit PC card or 32-

bit CardBus PC Card.

Chapter 1

Rear Panel

# Icon Port Description

1 Power jack Connects to an AC adapter.

2 Video-out port Connects to a display device with S-video

3 External monitor port Connects to a display device e.g., external

input.

monitor, LCD projector) and displays up to 64K colors at 2048x1536 resolution.

4 Modem jack Connects to the phone line.

5 Network jack Connects to an Ethernet 10/100-based

6 USB port (Four) Connects to any Universal Serial Bus

network

devices(e.g., USB mouse, USB camera).

Aspire 1600

Bottom Panel

# Item Description

1 Battery release latches Unlatches the battery to remove the battery

2 Battery bay Houses the computer’s battery pack.

3 Battery lock Locks/unlocks the battery pack in the battery bay.

4 Media bay module Installed in the media bay. Provide the optical

5 Media bay release latch Unlatches the media bay module.

6 Memory compartment Houses the computer’s main memory.

pack.

media access or secondary storage by way of removable modules.

Chapter 1

Indicators

The computer has seven easy-to-read status icons on the right of the display screen.

The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.

# Icon Function Description

1 Wireless LAN This button is used to enable or disable the

wireless LAN (optional) function

2 Power Lights when the computer is on.

3 Sleep Lights when the computer enters Standby

mode and blinks when it enters into or resumes from hibernation mode.

4 Media Activity Lights when the floppy drive, hard disk or

Media drive is active.

5 Battery Charge Lights when the battery is being charged.

6 Caps Lock Lights when Caps Lock is activated.

Aspire 1600

# Icon Function Description

7 Num Lock

(Fn-F11)

Lights when Numeric Lock is activated.

Chapter 1

Keyboard

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.

Special keys

Lock keys

The keyboard has three lock keys which you can toggle on and off.

Lock key Description

Caps Lock

When

is on, all alphabetic characters typed are in uppercase.

Num Lock (Fn-F11)

]

Scroll Lock (Fn-F12)

[

Embedded numeric keypad

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

When as a calculator (complete with the arithmetic operators ), -, *, and /). Use this mode

when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.

When

or down arrow keys respectively.

is on, the embedded keypad is in numeric mode. The keys function

]

is on, the screen moves one line up or down when you press the up

[

does not work with some applications.

[

Aspire 1600

Desired access Num lock on Num lock off

Number keys on embedded keypad

Cursor-control keys on embedded keypad

Main keyboard keys Hold Fn while typing letters on embedded

Type numbers in a normal manner.

Hold Shift while using cursor-control keys. Hold Fn while using cursor-control

keypad.

keys.

Type the letters in a normal manner.

NOTE:

If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically

shifts from the internal keyboard to the external keyboard or keypad.

Windows keys

The keyboard has two keys that perform Windows-specific functions.

Keys Description

Windows logo key



Application key Opens a context menu (same as a right-click).

Start button. Combinations with this key perform shortcut functions. Below are a few examples:

+ Tab (Activates next taskbar button)



+ E (Explores My Computer)



+ F (Finds Document)



+ M (Minimizes All)



+  + M (Undoes Minimize All)

+ R (Displays the Run... dialog box)



Chapter 1

Hot Keys

The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility.

To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot Key Icon Function Description

Hotkey help Displays a list of the hotkeys and their functions.

Setup Accesses the notebook configuration utility.

Power Scheme Toggle Switches between the power management scheme

used by the computer (function available if supported by operating system).

Sleep Puts the computer in Sleep mode.

Display toggle Switches display output between the display screen,

external monitor (if connected) and both the display screen and external monitor.

Screen blank Turns the display screen backlight off to save power.

Press any key to return.

Fn-

Aspire 1600

Hot Key Icon Function Description

Fn-

Touchpad Toggle Turns the internal touchpad on and off.

Fn-

Speaker on/off Turns the speakers on and off; mutes the sound.

Contrast up Increases the screen contrast (available only for

models with HPA displays).

Contrast down Decreases the screen contrast (available only for

models with HPA displays).

Brightness up Increases the screen brightness.

Brightness down Decreases the screen brightness.

Gr-Euro

The Euro symbol

If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard.

NOTE:

To verify the keyboard type:

for US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro

symbol to work, the keyboard layout has to be set to United States-international.

Euro Types the Euro symbol.

Chapter 1

Click on

Double-click on

Click on the

Verify that the keyboard layout used for “EN English (United States) is set to United States-International.

If not, select and click on

Click on OK.

Start, Control Panel

Regional and Language Options

language

ADD

tab and click on

, then select

Details

United States-International

and click on OK.

To type the Euro symbol:

Locate the Euro symbol on your keyboard.

Open a text editor or word processor.

Gr and press the Euro symbol.

Hold

Launch Keys

Located at the top of the keyboard are six buttons. These buttons are called launch keys. They are designated as wireless LAN, Web Browser button, mail button, P1. P2 and P3. By default, P1, P2 and P3 are users programmable. The Web Browser button, by default, is used to launch the internet browser The mail button is used to launch the e-mail application. The LED of the mail button will flash when the user has received an incoming email.

# Icon Function Description

1 Wireless 802.11a/802.11b wireless LAN (Optional)

2 Mail Email application

Aspire 1600

# Icon Function Description

3 Web browser Internet browser application

4 P1 User-programmable

5 P2 User-programmable

6 P3 User-programmable

Chapter 1

Hardware Specifications and Configurations

System Board Major Chips

Item Controller

System core logic SiS645DX

Super I/O controller NS87392

Audio controller Codec Sigmatel STAC9766

Video controller ATI M9CSP32

Hard disk drive controller ATA100

Keyboard controller Mitsubishi M38857

CardBus Controller TIPCI1520

RTC SiS645DX

Processor

Item Specification

CPU type

CPU package To 3.06GHz uFCBGA

CPU core voltage 1.7V

CPU I/O voltage 1.25V

Desktop CPU Northwood 2.4~3.06GHz/ Intel Pentium processor

4 socket P478

BIOS

Item Specification

BIOS vendor Phoenix BIOS

BIOS Version R01-A0X

BIOS ROM type Flash ROM

BIOS ROM size 512KB

BIOS package 32 Pin PLCC

Supported protocols ACPI 2.0 (if available, at least 1.0b), PCI 2.2, INT 13h Extensions, PnP

BIOS 1.0a, SMBIOS 2.3, Boot Block, USB Specification 1.1/2.0, DTMF Desktop Management Interface Specification V2.0, IEEE 1394 V1.0, WfM2.0 (for build-in Ethernet model), PCMCIA V3.0 Compliant device, Mobile PC2001 Compliant, EI Torito-Bootable CD-ROM Specification V1.0, Simple Boot Flag 1.0

BIOS password control Set by switch, see SW1 settings

Second Level Cache

Item Specification

Cache controller Built-in CPU

Cache size 512KB

1st level cache control Always Enabled

2nd level cache control Always Enabled

Cache scheme control Fixed-in write back

Aspire 1600

System Memory

Item Specification

Memory controller SiS645DX

Onboard memory size 0MB

DIMM socket number 2 Sockets

Supports memory size per socket 512MB

Supports maximum memory size 1024MB

Supports DIMM type DDR-DRAM SODIMM

Supports DIMM Speed 266 MHz

Supports DIMM voltage 3.3 V

Supports DIMM package 200-pin so-DIMM

Memory module combinations You can install memory modules in any combinations as long as they

match the above specifications .

Memory Combinations

Slot 1 Slot 2 Tot a l Memory

0MB 128MB 128 MB

128MB 0MB 128 MB

128MB 128MB 256 MB

256MB 0MB 256MB

0MB 256MB 256MB

256MB 128MB 384MB

128MB 256MB 384MB

256MB 256MB 512MB

0MB 512MB 512MB

512MB 128MB 640MB

256MB 512MB 768MB

128MB 512MB 640MB

512MB 256MB 768MB

512MB 512MB 1024MB

512MB 0MB 512MB

Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.

Chapter 1

+ 104 hidden pages