Acer ALTOS R720 M2 User Manual
Acer Altos R720 M2 Series
User’s Guide
Copyright © 2009
All Rights Reserved.
Acer Altos R720 M2 Series
User’s Guide
Model Name : Acer Altos R720 M2
Part Number:
Purchase Date:
Place of Purchase:
iii
Information for your safety and comfort
Visit http://registration.acer.com and discover the benefits of being an Acer
customer.
Safety instructions
Read these instructions carefully. Keep this document for future reference.
Follow all warnings and instructions marked on the product.
Turning the product off before cleaning
Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
CAUTION for plug as disconnecting device
Observe the following guidelines when connecting and disconnecting power to
the power supply unit:
Install the power supply unit before connecting the power cord to the AC
power outlet.
Unplug the power cord before removing the power supply unit from the
computer.
If the system has multiple sources of power, disconnect power from the system
by unplugging all power cords from the power supplies.
CAUTION for accessibility
Be sure that the power outlet you plug the power cord into is easily accessible
and located as close to the equipment operator as possible. When you need to
disconnect power to the equipment, be sure to unplug the power cord from the
electrical outlet.
Warnings
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product
falls, it could be seriously damaged.
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• Slots and openings are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating. These
openings must not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug or other similar surface.
This product should never be placed near or over a radiator or heat
register, or in a built-in installation unless proper ventilation is provided.
• Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short-out parts that could
result in a fire or electric shock. Never spill liquid of any kind onto or into
the product.
• To avoid damage of internal components and to prevent battery leakage,
do not place the product on a vibrating surface.
• Never use it under sporting, exercising, or any vibrating environment
which will probably cause unexpected short current or damage rotor
devices, HDD, Optical drive, and even exposure risk from lithium battery
pack.
Using electrical power
• This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this
product where people will walk on the cord.
• If an extension cord is used with this product, make sure that the total
ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.
• Do not overload a power outlet, strip or receptacle by plugging in too
many devices. The overall system load must not exceed 80% of the branch
circuit rating. If power strips are used, the load should not exceed 80% of
the power strip's input rating.
• This product's power supply is equipped with a three-wire grounded plug.
The plug only fits in a grounded power outlet. Make sure the power outlet
is properly grounded before inserting the power supply plug. Do not insert
the plug into a non-grounded power outlet. Contact your electrician for
details.
Warning! The grounding pin is a safety feature. Using a power
outlet that is not properly grounded may result in electric shock
and/or injury.
Note: The grounding pin also provides good protection from unexpected
noise produced by other nearby electrical devices that may interfere with
the performance of this product.
• Use the product only with the supplied power supply cord set. If you need
to replace the power cord set, make sure that the new power cord meets
the following requirements: detachable type, UL listed/CSA certified, VDE
approved or its equivalent, 4.6 meters (15 feet) maximum length.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers
may expose you to dangerous voltage points or other risks. Refer all servicing to
qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service
personnel when:
• the power cord or plug is damaged, cut or frayed
• liquid was spilled into the product
• the product was exposed to rain or water
• the product has been dropped or the case has been damaged
• the product exhibits a distinct change in performance, indicating a need
for service
• the product does not operate normally after following the operating
instructions
v
Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to
restore the product to normal condition.
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the manufacturer. Dispose
of used batteries according to the manufacturer’s instructions.
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Additional safety information
Your device and its enhancements may contain small parts. Keep them out of
the reach of small children.
Disposal instructions
Do not throw this electronic device into the trash when discarding.
To minimize pollution and ensure utmost protection of the global environment,
please recycle. For more information on the Waste from Electrical and
Electronics Equipment (WEEE) regulations, visit
http://www.acer-group.com/public/Sustainability/sustainability01.htm.
Mercury advisory
For projectors or electronic products containing an LCD/CRT monitor or display:
Lamp(s) inside this product contain mercury and must be recycled or disposed of
according to local, state or federal laws. For more information, contact the
Electronic Industries Alliance at www.eiae.org
information, check www.lamprecycle.org
. For lamp-specific disposal
.
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Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged use.
Users are also at risk of physical injury after long hours of working in front of a
computer. Long work periods, bad posture, poor work habits, stress, inadequate
working conditions, personal health and other factors greatly increase the risk
of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis,
tenosynovitis or other musculoskeletal disorders. The following symptoms may
appear in the hands, wrists, arms, shoulders, neck or back:
• numbness, or a burning or tingling sensation
• aching, soreness or tenderness
• pain, swelling or throbbing
• stiffness or tightness
• coldness or weakness
If you have these symptoms, or any other recurring or persistent discomfort
and/or pain related to computer use, consult a physician immediately and
inform your company's health and safety department.
The following section provides tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a
footrest, or raising your sitting height to achieve maximum comfort. Observe
the following tips:
• refrain from staying too long in one fixed posture
• avoid slouching forward and/or leaning backward
• stand up and walk around regularly to remove the strain on your leg
muscles
• take short rests to relax your neck and shoulders
• avoid tensing your muscles or shrugging your shoulders
• install the external display, keyboard and mouse properly and within
comfortable reach
• if you view your monitor more than your documents, place the display at
the center of your desk to minimize neck strain
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Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive
room lighting, poorly focused screens, very small typefaces and low-contrast
displays could stress your eyes. The following sections provide suggestions on
how to reduce eyestrain.
Eyes
• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and
focusing on a distant point.
• Blink frequently to keep your eyes from drying out.
Display
• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your
eyes point downward when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for
enhanced text readability and graphics clarity.
• Eliminate glare and reflections by:
• placing your display in such a way that the side faces the window or
any light source
• minimizing room light by using drapes, shades or blinds
• using a task light
• changing the display's viewing angle
• using a glare-reduction filter
• using a display visor, such as a piece of cardboard extended from the
display's top front edge
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources, such as open windows, for extended
periods of time.
Developing good work habits
Develop the following work habits to make your computer use more relaxing
and productive:
• Take short breaks regularly and often.
• Perform some stretching exercises.
• Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.
Warning! We do not recommend using the computer on a couch or
bed. If this is unavoidable, work for only short periods, take breaks
regularly, and do some stretching exercises.
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Regulations and safety notices
Declaration of Conformity for EU countries
Hereby, Acer, declares that this PC series is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
Compliant with Russian regulatory certification
List of applicable countries
EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece,
Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal,
Finland, Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary,
Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. Usage allowed in
the countries of European Union, as well as Norway, Switzerland, Iceland and
Liechtenstein. This device must be used in strict accordance with the regulations
and constraints in the country of use. For further information, please contact
local office in the country of use.
Laser compliance statement
The CD or DVD drive used with this computer is a laser product.
The CD or DVD drive's classification label (shown below) is located on the drive.
Class 1 Laser Product
Caution: Invisible laser radiation when open. Avoid exposure to the beam.
Laserprodukt der Klasse 1
Achtung: Beim Öffnen werden unsichtbare Laserstrahlen freigelegt. Setzen Sie
sich diesen Strahlen nicht aus.
Prodotto laser di classe 1
Attenzione: Radiazioni laser invisibili in caso d’apertura. Evitare l’esposizione ai
raggi.
Radio device regulatory notice
Note: Below regulatory information is for models with wireless LAN and/or
Bluetooth only.
General
This product complies with the radio frequency and safety standards of any
country or region in which it has been approved for wireless use. Depending on
configurations, this product may or may not contain wireless radio devices (such
as wireless LAN and/or Bluetooth modules). Below information is for products
with such devices.
European Union (EU)
R&TTE Directive 1999/5/EC as attested by conformity with the following
harmonized standard:
• Article 3.1(a) Health and Safety
• EN60950-1:2001 + A11:2004
• EN50371:2002
• Article 3.1(b) EMC
• EN301 489-1 V1.6.1
• EN301 489-3 V1.4.1 (Applicable to non-bluetooth wireless keyboard
mouse set)
• EN301 489-17 V1.2.1
• Article 3.2 Spectrum Usages
• EN300 440-2 V1.1.2 (Applicable to non-bluetooth wireless keyboard
mouse set).
• EN300 328 V1.7.1
• EN301 893 V1.4.1 (Applicable to 5GHz high performance RLAN)
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(for EU nations only)
List of applicable countries
EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece,
Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal,
Finland, Sweden, United Kingdom, Estonia, Latvia, Lithuania, Poland, Hungary,
Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. Usage allowed in
the countries of the European Union, as well as Norway, Switzerland, Iceland
and Liechtenstein. This device must be used in strict accordance with the
regulations and constraints of the country of use. For further information,
please contact the local office in the country of use.
xii
Declaration of Conformity
We,
Acer Computer (Shanghai) Limited
8F, 88, Sec.1, Hsin Tai Wu Rd., Hsichih, Taipei Hsien 221, Taiwan
Contact Person: Mr. Easy Lai
Tel: 886-2-8691-3089 Fax: 886-2-8691-3120
E-mail: easy_lai@acer.com.tw
Hereby declare that:
Product: Server
Trade Name: Acer
Model Number: Altos
Is compliant with the essential requirements and other relevant provisions of
the following EC directives, and that all the necessary steps have been taken
and are in force to assure that production units of the same product will
continue comply with the requirements.
EMC Directive 2004/108/EC as attested by conformity with the following
harmonized standards:
• EN55022: 2006, AS/NZS CISPR22: 2006, Class B
• EN55024: 1998 + A1: 2001 + A2:2003
• EN55013:2001 + A1:2003 + A2:2006 (Applicable to product built with TV
tuner module)
• EN55020:2007 (Applicable to product built with TV tuner module)
• EN61000-3-2: 2006, Class D
• EN61000-3-3: 1995 + A1: 2001+A2: 2005
Low Voltage Directive 2006/95/EC as attested by conformity with the following
harmonized standard:
• EN60950-1: 2001 + A11: 2004
• EN60065: 2002 + A1: 2006 (Applicable to product built with TV tuner
module)
Council Decision 98/482/EC (CTR21) for pan- European single terminal
connection to the Public Switched Telephone Network (PSTN).
RoHS Directive 2002/95/EC on the Restriction of the Use of certain Hazardous
April 9, 2009
Substances in Electrical and Electronic Equipment
The standards listed below are applied to the product if built with WLAN
module or wireless keyboard and mouse.
R&TTE Directive 1999/5/EC as attested by conformity with the following
harmonized standard:
• Article 3.1(a) Health and Safety
• EN60950-1:2001 + A11:2004
• EN50371:2002
• Article 3.1(b) EMC
• EN301 489-1 V1.6.1
• EN301 489-3 V1.4.1 (Applicable to non-bluetooth wireless keyboard
mouse set)
• EN301 489-17 V1.2.1
• Article 3.2 Spectrum Usages
• EN300 440-2 V1.1.2 (Applicable to non-bluetooth wireless keyboard
mouse set)
• EN300 328 V1.7.1
• EN301 893 V1.4.1 (Applicable to 5GHz high performance RLAN)
Year to begin affixing CE marking 2009.
xiii
Easy Lai, Manager
Date
Regulation Center, Acer Inc.
xiv
Information for your safety and comfort iii
Safety instructions iii
Additional safety information vi
Disposal instructions vi
Mercury advisory vi
Tips and information for comfortable use vii
Regulations and safety notices x
Declaration of Conformity for EU countries x
List of applicable countries x
Laser compliance statement x
Radio device regulatory notice x
General xi
European Union (EU) xi
1 System tour 1
Features summary 3
Performance 3
Mechanical 6
Environmental 7
External and internal structure 8
Front bezel 8
Front panel 9
Rear panel 11
Internal components 12
System boards 13
Mainboard 13
Backplane board 18
Riser board 22
System LED indicators 24
Front panel LED indicators 24
Hot-plug HDD carrier LED indicators 26
LAN port LED indicators 27
Contents
2 System setup 29
Setting up the system 31
Pre-installation requirements 31
Connecting peripherals 32
Turning on the system 33
Power-on problems 34
Configuring the system OS 35
Turning off the system 36
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3 System upgrade 37
Installation precautions 39
ESD precautions 39
Pre-installation instructions 40
Post-installation instructions 40
Opening the server 41
Removing and installing the front bezel 41
Removing and installing the top cover 43
Removing and installing the fan bay door 45
Removing and installing the air duct 47
Configuring the storage devices 49
Removing and installing a hard disk drive 49
Installing a second 2.5-inch disk cage 55
Installing and removing an optical drive 58
Installing a tape drive 65
Replacing a fan module 67
Upgrading the processor 69
Processor configuration guidelines 69
Upgrading the system memory 75
Installing an expansion card 84
Installing the TPM module 88
Installing and removing a power supply module 89
4 System BIOS 93
BIOS overview 95
Entering BIOS setup 96
BIOS setup primary menus 96
BIOS setup navigation keys 97
Main menu 98
Advanced menu 99
Processor Configuration 100
Memory Configuration 106
Advanced Chipset Configuration 108
PCI Configuration 113
SATA Configuration 114
I/O Device Configuration 117
Boot Configuration 118
Thermal and Acoustic Configuration 119
Power menu 121
Security menu 123
Setting a system password 125
Changing a system password 125
Removing a system password 125
Server menu 126
System Management 127
Console Redirection 129
Event Log Configuration 131
Boot menu 132
Exit menu 133
5 System troubleshooting 135
Resetting the system 137
Initial system startup problems 138
Initial troubleshooting checklist 139
Hardware diagnostic testing 140
Checking the boot-up status 140
Verifying the condition of the storage devices 141
Confirming loading of the operating system 141
Specific problems and corrective actions 142
Appendix A: Server management tools 147
Server management overview 149
RAID configuration utilities 150
Onboard SATA RAID Configuration Utility 150
LSI MegaRAID SAS RAID Configuration Utility 153
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Appendix B: Rack mount configuration 155
Rack installation information 157
System rack installation 159
Vertical mounting hole pattern 160
Installing the system into the rack 161
Appendix C: Altos eXpress Console 169
Altos eXpress Console 171
Features 171
Software installation 173
Prerequisites on remote management PC 173
Installing the Java tool 173
Installing the UPnP tool 174
Using the UPnP tool to search for an Altos server 175
Using the Altos eXpress Console 177
Accessing the Altos eXpress Console 177
Altos eXpress Console user interface 179
System status 180
Menu bar 181
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System Information 182
Server Health 184
Configuration 186
Remote Control 199
Maintenance 202
Logout 204
KVM Remote Console utility 205
Menu bar 206
Video 206
Keyboard 207
Mouse 208
Option 208
Device 208
Help 209
Index 211
1 System tour
This chapter provides a brief overview of the
system hardware, including illustrations with
component identification.
Features summary
Listed below are the key features of the Acer Altos R720 M2 server.
Performance
Processor
• One or two Intel® Xeon™ processors 5500 series
• 256 KB/per core L2 cache
• 4 (dual-core) / 8 (quad-core) MB L3 shared cache
• 800/1066/1333 MHz DDR3 memory
• Support for the following Intel technologies:
• Turbo Boost Technology
• Virtualization Technology (VT)
• QuickPath Interconnect Technology up to 6.4 GT/s
• Hyper-Threading Technology
• Extended Memory 64-bit Technology
1
3
Chipset
• IOH: Intel 5520 chipset
• ICH: Intel ICH10R
Memory
• Twelve DDR3 1333 MHz ECC registered/unbuffered DIMMs (six
DIMMs per processor), supporting:
• Six-channel memory bus (three channels per processor)
• 1 to 8 GB registered DIMMs (RDIMM) for up to 96 GB of total
system memory, or 1 to 4 GB unbuffered DIMMs (UDIMM) for
up to 48 GB of total system memory
Caution: Do not mix and match registered and unbuffered
memory.
1 For more information on these Intel technologies, visit the Intel Xeon web
site at http://www.intel.com/products/processor/xeon/index.htm
.
4
• Supports ECC, memory mirroring, lockstep mode
1 System tour
PCI interface
• Full height riser slot
• Three PCI Express
(Max length: full length for top slot / 167.65 mm for middle
and bottom slots)
• Low profile riser slots
• One PCI Express 2.0 x8 slot (PCI Express 2.0 x8 throughput)
(Max length: 167.65 mm)
• One PCI Express x8 slot (PCI Express x4 throughput) (Max
length: 134 mm)
®
2.0 x8 slots (PCI Express 2.0 x8 throughput)
Video controller
• Embedded graphics controller with 32 MB video memory
Networking
• Two Gigabit Ethernet LAN ports (RJ-45)
• Supports Intel I/O Acceleration Technology
• Supports boot from iSCSI
• One dedicated 10/100 Fast Ethernet port for BMC (baseboard
management controller) and server management
SAS/SATA support
• Embedded SATA2 controller with six onboard ports
• Supports RAID 0, 1, 10
• Optional LSI 8-port SAS RAID card
• Supports RAID 0, 1, 10, 5, 6
• Backup battery unit (BBU) option
I/O ports
• PS/2 keyboard port
• PS/2 mouse port
• Six USB 2.0 ports (two in front, four in rear)
• COM A serial port
• COM B serial port
• Two Gigabit (10/100/1000 Mbps) LAN ports (RJ-45)
• Fast Ethernet (RJ-45) port for management
2
• Two monitor ports (one in front, one in rear)
Hardware monitoring and server management
• Status LED indicators for constant monitoring of basic system
operations
• Power status indicator/button
• HDD/ODD activity indicators
• LAN activity indicators
• System status indicator
• System ID indicator/button
• Mechanical lock (front bezel and HDD carrier)
• Chassis intrusion detection support
• Trusted Platform Module (TPM) 1.2 support
• Integrated Baseboard Management Controller (BMC)
• Intelligent Platform Management Interface (IPMI) 2.0 compliant
• In-band and out-band server management
• Dedicated NIC port for remote management
• Built-in Altos eXpress Console for server management
• Supports KVM-over-IP
• USB mouse, keyboard, and media redirection
• Acer EasyBuild™ v9.0
• Acer Server Manager (ASM)
3
5
Media storage
• Slim DVD writer
• 3.5-inch half-height tape drive
2 Reserved for remote management of server.
3 For more information on how to install and use ASM and Easy Build utilities,
refer to the manual on the EasyBUILD DVD.
6
• Supports up to six 3.5-inch or sixteen 2.5-inch (with two 8-bay 2.5inch hot-swappable disk cage) hot-plug SAS/SATA hard disk drives
1 System tour
Power supply and cooling system
• 750-watts 1+1 (85% power efficiency) power supply, AC input
operating voltages 100~127 VAC and 200-240 VAC, frequency
50/60 Hz (can be upgraded with second power module for hotswap and redundancy)
• N + 1 redundant system fans
Operating system and software
• Microsoft® Windows® Server 2008, x64 Edition
• Microsoft Windows Server 2008
• Microsoft Windows Server 2003, x64 Edition
• Microsoft Windows Server 2003
• Red Hat Enterprise Linux 5.0, EM64T
• Red Hat Enterprise Linux 5.0
• SUSE® Linux Enterprise Server 10, EM64T
• SUSE Linux Enterprise Server 10
• VMware ESXi 4
• VMware ESX 4
Mechanical
•Chassis
• Rack-mount (2U, tray-less) setup option
• Weight: 19.4 kg
• Dimensions:
- 87 (H) x 430 (W) x 745 (D) mm (with front bezel)
- 87 (H) x 430 (W) x 710 (D) mm (without front bezel)
4 System weight varies according to configuration.
4
• Mainboard
• Dimensions (length x width): 304.8 x 370.8 mm (12 x 14.6 in)
Environmental
• Temperature
• Operating: +0° to +40°C
+0° to +30°C (when SAS RAID cards are installed)
• Non-operating: +20° to +70°C
• Humidity, non-operating : 90%, non-condensing @ 25°C
7
8
External and internal structure
Front bezel
No. Icon Component
1 LAN1 activity indicator
2 LAN2 activity indicator
3 HDD activity indicator
1 System tour
4 Sysrem status indicator
5 System ID indicator
6 Power status indicator
7 Security keylock
This lock on the front bezel prevents
unauthorized access for maximum security.
Front panel
Illustration below shows system with a 2.5-inch HDD and a 3.5-inch
hard disk drive configuration.
No. Icon Component
9
1 Rack handle
2 3.5-inch hot-plug hard disk drive (HDD) bay
3 Monitor port
4 USB 2.0 ports
5 LAN1 activity indicator
6 LAN2 activity indicator
7 HDD activity indicator
8 System status indicator
10
No. Icon Component
9 System ID indicator/button
10 Power status indicator/ button
11 Non-maskable interrupt (NMI) button
Puts the server in a halt-state for diagnostic
purposes and allows the service technician to
generate a NMI to the processor to the processor to
help debug server errors.
12 Slim optical drive
13 Tape drive bay
14 2.5-inch hot-plug HDD bay
1 System tour
Rear panel
No. Icon Component
1 PS2 mouse port
11
2
3 Serial port (COM A)
4 Server management port (RJ-45) (10/100 Mbps)
5 Serial port (COM B)
6 Low profile PCI expansion slot
7 Full height PCI expansion slot
8 Power supply module (default)
9 Power supply module bay
10 System ID indicator/button
11 USB 2.0 ports
12 Monitor port
13 PS2 keyboard port
Gigabit LAN ports (10/100/1000 Mbps)
Accommodates an optional hot-swap redundant
power supply module.
12
Internal components
No. Component
1 Power supply module
2 PCI riser board bracket assembly
3 Mainboard
1 System tour
4 Memory modules
5 Air duct
6 System fan modules
7 Media drive cage
8 Hard disk drives
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