any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or
warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties
of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is
sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer
Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any
incidental or consequential damages resulting from any defect in the software.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
Trademarks
Acer is a registered trademark of Acer Incorporated.
All other trademarks are property of their respective owners.
Conventions
The following conventions are used in this manual:
Screen messages Denotes actual messages that appear on screen.
Note Gives bits and pieces of additional information related to the current topic.
Warning Alerts you to any damage that might result from doing or not doing specific
actions.
Caution Gives precautionary measures to avoid possible hardware or software
problems.
Important Remind you to do specific actions relevant to the accomplishment of
procedures.
3
Page 4
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided
for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness,
your regional office may have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra
memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such
cases, please contact your regional offices or the responsible personnel/channel to provide you with further
technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on
your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the
printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list
provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Warning: (For FCC Certified Models)
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
Notice:
1. The changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
2. Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
3. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this
equipment. It is the responsibility of the user to correct such interference.
As ENERGY STAR
guidelines for energy efficiency.
Partner our company has determined that this product meets the ENERGY STAR
Warning:
To prevent fire or shock hazard, do not expose the monitor to rain or moisture. Dangerous high voltages are
present inside the monitor. Do not open the cabinet. Refer servicing to qualified personnel only.
4
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Precautions
Do not use the monitor near water, e.g. near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in
a wet basement.
Do not place the monitor on an unstable trolley, stand, or table. If the monitor falls, it can injure a person and
cause serious damage to the appliance. Use only a trolley or stand recommended by the manufacturer or sold
with the monitor. If you mount the monitor on a wall or shelf, uses a mounting kit approved by the manufacturer
and follow the kit instructions.
Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable
operation of the monitor and to protect it from overheating, be sure these openings are not blocked or covered.
Do not place the monitor on a bed, sofa, rug, or similar surface. Do not place the monitor near or over a radiator
or heat register. Do not place the monitor in a bookcase or cabinet unless proper ventilation is provided.
The monitor should be operated only from the type of power source indicated on the label. If you are not sure of
the type of power supplied to your home, consult your dealer or local power company.
The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit
only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug,
have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the
safety purpose of the grounded plug.
Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the
monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
Never push any object into the slot on the monitor cabinet. It could short circuit parts causing a fire or electric
shock. Never spill liquids on the monitor.
Do not attempt to service the monitor yourself; opening or removing covers can expose you to dangerous
voltages and other hazards. Please refer all servicing to qualified service personnel
To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate
configured receptacles marked between 100 - 240V AC, Min. 5A.
The wall socket shall be installed near the equipment and shall be easily accessible.
Special Notes On LCD Monitors
The following symptoms are normal with LCD monitor and do not indicate a problem.
Notes
Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the Power Switch and
then turn it on again to make sure the flicker disappears.
You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
The LCD screen has effective pixels of 99.99% or more. It may include blemishes of 0.01% or less such as a
missing pixel or a pixel lit all of the time.
Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image,
when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image
or turning off the Power Switch for hours.
External Controls ……………………………………… 21
Front Panel Controls ……………………………………… 22
Adjusting the picture ……………………………………… 23
Hot-Key Menu ……………………………………… 26
OSD Message ……………………………………… 26
LOGO ……………………………………… 27
Chapter 3 Machine Disassembly ……………………………………… 28
Chapter 4 Troubleshooting ……………………………………… 35
Chapter 5 Connector Information ……………………………………… 39
Chapter 6 FRU (Field Replacement Unit) List ……………………………………… 40
Chapter 7 Schematic Diagram ……………………………………… 44
Exploded Diagram ……………………………………… 41
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Chapter 1
Monitor Features
Introduction
Scope
This specification defines the requirements for the 22” MICROPROCESSOR based Multi-mode supported high
resolution color LCD monitor. This monitor can be directly connected to general 15-pin D-sub VGA connector and
24-pin DVI connector, also supports VESA DPMS power management and plug & play function. There is a build-in
stereo audio amplifier with OSD control to drive a pair of speakers.
Description
The LCD monitor is designed with the latest LCD technology to provide a performance oriented product with no
radiation. This will alleviate the growing health concerns. It is also a space saving design, allowing more desktop
space, and comparing to the traditional CRT monitor, it consumes less power and gets less weight in addition MTBF
target is 50k hours or more.
Chart of AL2251W
Panel
Signal Interface
Sync Type
Color Temp User Adjust
DDC
Speaker
M220EW01 V2
D-Sub 15-pin
DVI 24-pin
Separate / Compatible
Support
DDC2B
Yes
Headphone Jack
Microphone Jack
USB Hub
No
No
Not support
Tilt / Swivel
Yes / No
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Electrical Requirements
Standard Test Conditions
All tests shall be performed under the following conditions, unless otherwise specified.
Ambient light
Viewing distance
Warm up time
All specifications : >30 minutes
Fully functional : 5 seconds
Measuring equipment
Control settings
User brightness control : Set to Factory preset value (cut off raster)
User contrast control : Set to factory preset value, which allows that the brightest two of
User red/white balance,
Green/white balance and
: Dark room
: 40 cm for LCD performance, 20 cm for LCD failures
: Chroma 7120 signal generator or equivalent, directly
Connected to the monitor under test.
Minolta CA100 photometer, or equivalent
32 linear distributed gray-scales (0~ 700mv) can be
distinguished.
Blue/white balance control : In the center (unless otherwise specified)
Power input
Ambient temperature
Display mode
: 230V± 5%
: 20+5
: 1680x1050, 60 Hz, all white
Measurement systems
The units of measure stated in this document are listed below:
1 gamma = 1 nano tesla
1 tesla = 10,000 gauss
cm = in x 2.54
Lb = kg x 2.2
Degrees F = [°C x 1.8] + 32
Degrees C = [°F - 32]/1.8
u' = 4x/(-2x + 12y + 3)
v' = 9y/(-2x + 12y + 3)
x = (27u'/4)/[(9u'/2) - 12v' + 9]
y = (3v')/[(9u'/2) - 12v' + 9]
nits = cd/(m2) = Ft-L x 3.426
lux = foot-candle x 10.76
8
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LCD Monitor General Specification
9
Page 10
10
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LCD Panel Specification
General Specifications
11
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Optical Specifications
12
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Supported Timing
13
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Monitor Block Diagram
The LCD MONITOR will contain a main board, a power board, and key board which house the flat panel control logic,
brightness control logic and DDC.
The Inverter board will drive the backlight of panel and the DC-DC conversion,
The Adapter will provide the 12V DC-power to inverter/power board.
Flat Panel and
CCFL backlight
RS232 Connector For
white balance adjustment
in factory mode
Inverter Board
Adapter Board
CCFL Drive.
Main Board
AC-IN
100V-240
Key board
HOST Computer
Video signal, DDC
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Main Board Diagram
Connector
Crystal
24MHZ
MCU
MTV416GMV
EEPROM
AT24C16N
OSD Control
Interface (Keypad)
LCD Interface
Scalar MST9259BH-LF
(Include: ADC, OSD etc)
D-SUB
Connector
EEPROM
24C02
DVI
EEPROM
24C02
Crystal
14.318MHZ
15
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Software Flow Chart
2
5
10
12
7
6
4
3
8
9
14
11
13
15
16
17
19
18
N
N
N
Y
1
Y
N
N
Y
N
Y
N
Y
N
Y
Y
Y
N
Y
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16) Display "No connection Check Signal Cable" message. And go into standby mode after the
Remark:
1) MCU initializes.
2) Is the EEPROM blank?
3) Program the EEPROM by default values.
4) Get the PWM value of brightness from EEPROM.
5) Is the power key pressed?
6) Clear all global flags.
7) Are the AUTO and SELECT keys pressed?
8) Enter factory mode.
9) Save the power key status into EEPROM.
Turn on the LED and set it to green color.
Scalar initializes.
10) In standby mode?
11) Update the lifetime of back light.
12) Check the analog port, are there any signals coming?
13) Does the scalar send out an interrupt request?
14) Wake up the scalar.
15) Are there any signals coming from analog port?
message disappears.
17) Program the scalar to be able to show the coming mode.
18) Process the OSD display.
19) Read the keyboard. Is the power key pressed?
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Main Board Layout
Symbol Description Symbol Description
U303 EM6A9320BI-5MG FBGA-144 X401 CRYSTAL 14.318MHzHC-49US
U403 M24C16-WMN6TP CN101 D-SUB 15PIN
U402 MTV416GMV RN102 DVI CONNECTOR 24PIN
U705 IC AIC1084-33PMTR-R AIC CN701 DC JACK 3PIN
U405 CAT24WC08W SOIC-8 CN702 WAFER 6P RIGHT ANGLE PITCH 2.0
U706 AZ1117D-2.5-E1 CN407 WAFER 30P 2.0MM RIGHT ANGLE
U704 AZ1117D-2.5-E1 CN601 WAFER 4P RIGHT ANGLE
U703 IC AIC1084-18PMTR-R AIC CN602 PHONE JACK 5PIN
U702 IC AIC1117-33PYTR-R AIC CN603 PHONE JACK 5PIN
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Adjusting the viewing angle
• For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to
your own preference.
• Hold the stand so you do not topple the monitor when you change the monitor’s angle.
• You can adjust the angle of the monitor from -5° to 15°, but please notice that the rear obliquity of the monitor must
not be over 15° when you adjust it, otherwise the m achine may be inclined.
NOTES
• Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
• Careful attention is required not to catch your fingers or hands when you change the angle.
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Rear Bezel
Item Description Item Description
1. D-SUB Cable 4. External Adapter
2. DC-Jack Power Cable 5. DVI Cable
3. AC Power Cord 6. Audio cable
20
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Chapter 2
Operating Instructions
Press the power button to turn the monitor on or off. The other control buttons are located at front panel of the
monitor. By changing these settings, the picture can be adjusted to your personal preferences.
• The power cord should be connected.
• Connect the video cable from the monitor to the video card.
• Press the power button to turn on the monitor position. The power indicator will light up.
External Controls
Item Description Item Description
1. >/ Volume 4. MENU/ENTER
2. </ Volume 5. Auto Adjust Key / Exit
3. Power Key / Power Indicator
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Front Panel Control
•Power Button:
Press this button to turn the monitor ON or OFF. And display the monitor’s state.
•Power Indicator:
Blue – Power On mode
Orange – Stand by mode.
•Menu / Enter:
Activate OSD menu when OSD is OFF or activate/de-activate adjustment function when OSD is ON or Exit OSD
menu when in Volume Adjust OSD status .
• </Volume:
Activates the volume control when the OSD is OFF or navigate through adjustment icons when OSD is ON or adjust a function
when function is activated.
• >/Volume:
Activates the volume control when the OSD is OFF or navigate through adjustment icons when OSD is ON or adjust a function
when function is activated.
• Auto Adjust button / Exit:
1. When OSD menu is in active status, this button will act as EXIT-KEY (EXIT OSD menu).
2.When OSD menu is in off status, press this button for 2 seconds to activate the Auto Adjustment function.
The Auto Adjustment function is used to set the HPos, VPos, Clock and Focus.
NOTES
• Do not install the monitor in a location near heat sources such as radiators or air ducts, or in a place subject to
direct sunlight, or excessive dust or mechanical vibration or shock.
• Save the original shipping carton and packing materials, as they will come in handy if you ever have to ship your
monitor.
• For maximum protection, repackage your monitor as it was originally packed at the factory.
• To keep the monitor looking new, periodically clean it with a soft cloth. Stubborn stains may be removed with a
cloth lightly dampened with a mild detergent solution. Never use strong solvents such as thinner, benzene, or
abrasive cleaners, since these will damage the cabinet. As a safety precaution, always unplug the monitor before
cleaning it.
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Adjusting the Picture
How to Adjust a Setting
1. Press the MENU-button to activate the OSD window.
2. Press <or >to select the desired function.
3. Press the MENU-button to select the function that you want to adjust.
4. Press < or >to change the settings of the current function.
5. To exit and save, select the exit function. If you want to adjust any other function, repeat steps 2-4
Analog Signal Input
Digital Signal Input
23
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b.The Description For Function Control LEDS
24
Page 25
25
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Hot-Key Menu
ress Left or
Key
Volume of Audio adjustment. The Audio will be
Key “Auto”, will show this message, and the
When the Hsync Frequency, Vsync Frequency or Resolution is out of the monitor
this message.
no active signal
a. Outline
b. The Description For Hot-Key Function
Item Operation Icon Description
When the OSD is closed, p
Volume
Right button will be Volume HotFunction
OSD Message
a. Outline
Mute when volume=0
b. The Description For OSD Message
Item Description
Auto Config
Please Wait
Input Not
Supported
Cable Not
Connected
No Signal
When Analog signal input, if User Press Hotmonitor do the auto config function.
support range, will show this message. This message will be flying.
Analog-Only Model: When the video cable is not connected, will show
This message will be flying.
Analog-Only Model: When the video cable is connected, but there is
input, will show this message, then enter power saving.
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Logo
When the monitor is power on, the LOGO will be showed in the center, and disappear slowly.
How To Optimize The DOS-Mode
Plug And Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I²C protocol. The host can request EDID information over
the DDC2B channel.
This monitor will appear to be non-functional if there is no video input signal. In order for this monitor to
operate properly, there must be a video input signal.
This monitor meets the Green monitor standards as set by the Video Electronics Standards Association (VESA)
and/or the United States Environmental Protection Agency (EPA) and The Swedish Confederation Employees
(NUTEK). This feature is designed to conserve electrical energy by reducing power consumption when there is no
video-input signal present. When there is no video input signals this monitor, following a time-out period, will
automatically switch to an OFF mode. This reduces the monitor's internal power supply consumption. After the video
input signal is restored, full power is restored and the display is automatically redrawn. The appearance is similar to
a "Screen Saver" feature except the display is completely off. Pressing a key on the keyboard, or clicking the mouse
restores the display.
Using The Right Power Cord
The accessory power cord for the Northern American region is the wallet plug with NEMA 5-15 style and is UL listed
and CSA labeled. The voltage rating for the power cord shall be 125 volts AC.
Supplied with units intended for connection to power outlet of personal computer: Please use a cord set consisting of
a minimum No. 18 AWG, type SJT or SVT three conductors flexible cord. One end terminates with a grounding type
attachment plug, rated 10A, 250V, and CEE-22 male configuration. The other end terminates with a molded-on type
connector body, rated 10A, 250V, having standard CEE-22 female configuration.
Please note that power supply cord needs to use VDE 0602, 0625, 0821 approval power cord in European counties.
27
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Machine Disassembly
Chapter 3
This chapter contains step-by-step procedures on how to disassemble the monitor for
maintenance.
Disassembly Procedure
1. Remove the hinge cover of base stand and remove the screws. Then remove the back cover (Fig1-2)
Fig 1
Fig 2
28
Page 29
2. Remove the screws to release base stand. (Fig 3)
Fig 3
3. Remove the screws to remove the front bezel. (Fig 4)
Fig 4
29
Page 30
4. Remove the shield. (Fig5)
Fig 5
5. Remove the screws to remove the inverter board. (Fig 6 - 7)
Fig 6
30
Page 31
Fig 7
6. Remove the screws to remove the frame of the panel. (Fig 8-9)
Fig 8
Fig 9
31
Page 32
Fig 10
7. Remove the screws to remove the base back cover. (Fig 11-12)
Fig 11
Fig 12
32
Page 33
8. Remove the screws to remove the base farther. (Fig 13)
Fig 13
9. Remove the screws to remove the INPC wire, LVD wire, speaker wire. (Fig 14 )
Fig 14
33
Page 34
10. Remove the screws to remove the main board. (Fig 15-16)
Fig 15
Fig 16
34
Page 35
Troubleshooting
Chapt
er 4
NG
Replace X401
, X402
This chapter provides troubleshooting information for the AL2251W:
1. No Power
No power
Press power key and look if the
picture is normal
NG
Please reinsert and make sure the
AC of 100-240 is normal
Check if the sync signal from
computer is output and video cable
is connected normally
OK
NG
NG
NG
Replace U701, U702, U705
Replace X401, X402
Input the sync signal of computer, or
change the cable
Replace U401
36
Page 37
3. Panel Power Circuit
Check CN407 PIN 23-24 should have
response from 0V to 5V When we
switch the power switch from on to off
OK
Replace panel
4. Keypad Board
OSD is unstable or not working
Is Keypad board connecting normally?
OK
Is Button Switch normally?
OK
Is Keypad board normally?
OK
Check main board
Check the PPWR panel power relative circuit,Q702, Q705
NG
Q703 In normal operation, when LED =green, R726
Should =5 V,
If PPWR no-response when the power switch
Turn on and turn off, replace the U401-MST9259BH-LF
NG
Connect Keypad Board
NG
Replace Button Switch
NG
Replace Keypad Board
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5. No Backlight
Check C802 (+) =12V
OK
Check ON/OFF signal
OK
Check IC801 pin2=5V ?
OK
Check the pin1 of IC801 have PWM wave
OK
NG
NG
NG
NG
Change F801, Check Q803
Check Interface board
Change Q801.Q802 or Q803
Change IC801
Check D801 (-) has the output of square wave at short time.
OK
Check the resonant wave of pin2 & pin4 for PT801/ PT802
OK
Check the output of PT801/PT802
OK
Check connecter & lamp
NG
NG
NG
CheckQ805/Q807/Q803/Q801or
/Q806/Q808/Q804/D802
Check Q806/Q807/C841
Change PT801/PT802
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Chapter 5
Connector Information
The following figure shows the connector locations on the monitor:
39
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Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of AL2251W. Refer to this
chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
NOTE: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel (http://aicsl.acer.com.tw/spl/). For whatever reasons a part number
change is made, it will not be noted in the printed Service Guide. For ACER AUTHORIZED SERVICE
PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of
this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order
FRU parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on
how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
40
Page 41
Exploded Diagram (Model: AL2251W)
41
Page 42
Part List
Above picture show the description of the following component.
FSCLK+, FSCLK- s hould be route d
like a diff er en tail pa ir
Unloade d tr ace imp ed ance on t his inte rf ace is 90 Oh m
Loade d t race im pe dace w ith DRAM load is 65 Oh m ( for 2.5 inch tot al tra ce
leng th)