Acer AH100 Quick Start Guide

Windows Mixed Reality

Head-Mounted Display

Development Edition

Quick start guide

クイック スタート ガイド

빠른 시작 안내서

Product overview

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1. Strap hinge

2. Optical sensors

3. Audio jack for headphones

4. HDMI / USB cable

5. Display lenses

Getting started

Note: The HMD requires Windows 10 RS2
in Developer mode (open Windows

Settings > Update & security > For
developers > Developer mode) and an

internet connection to download updates.

Connecting your controller(s)

Connect the controller(s) to your computer.

Note: Connections depend on the type of
controller. If no Windows Mixed Reality
controllers are available we recommend
you use an Xbox controller.

Connecting your HMD

Connect the HDMI and USB cable to
accessible ports on your computer.

1. After a short delay, the setup app will
start automatically.

2. Follow the instructions. Set up includes a
hardware compatibility check and
requires some information about your
height, and optionally the boundries of
your room (if you plan to walk while
using the HMD).

If you need some help, select Get help
in the bottom-left corner.

Note: Do not wear the HMD until you have
finished the set up process.

Connecting your (audio) headset

The tutorial includes audio, for best results
connect your headset/headphones now.

1. Connect your headset to the headphone
jack on the left side of the HMD.

Note: A headset or headphones, but are
recommended for a fully immersive
experience.
If your headset has no microphone, select I
don’t have headphones with a mic.

Complete the tutorial

The tutorial will instruct you on how to use
the HMD and controller(s).

Settings

Setting for your headset are installed after
you finish the set up process. Open

Windows Settings and select Mixed
reality.

Support for developers

Developers seeking any development
assistance, should contact Microsoft support
directly.

Important Healthy and Safety Information

Carefully read the following warnings a nd information before use of the product and follow
all product safety and operating instructions. Failure to follow these instructions may cause
injury and damage to your body, equipment and prope rty.

[Warning] Be safe to use this produ ct

• Consult your doctor before using the pr oduct if you have pre-existing serious
medical conditions (such as a heart ailment), conditions that affect your ability to
safely perform physical activities, psychiatric conditions (such as anxiety disorders
or post-traumatic stress disorder), or if you are pregnant or elderly.

• Do not use the product if you are sick, fatig ued, under the influence of intoxicants/
drugs, or are not feeling generally wel l, as it may exacerbate your condition.

• A comfortable virtual reality experience requires an unimpaired sense of motion
and balance. Do not use this device when yo u are tired, need sleep, are under the
influence of alcohol or drugs, are hung- over, have digestive problems, are under
emotional stress or anxiety, or are suffering from cold, flu, h eadaches, migraines,
or earaches, as this can increase your susceptibility to adverse symptoms.

• Do not handle sharp or otherwise dangerous objects while using th is device. Never
wear the device in situations that require atte ntion, such as walking, bicycling, or
driving.

• Do not use this device while in a moving vehicle such as a car, bus, or train, as this
can increase your susceptibility to adverse symptoms.

[Warning] Children

• This product should not be used by children under the age of 13, as the headset is
not sized for children and improper sizing can lead to discomfort or health effects
and younger children are in a critical per iod in visual development. Adults should
make sure children (age 13 and older) use the headset in accordance with these
health and safety warnings and instructi ons. Adults should monitor children (age
13 and older) who are using or have used the headset for any of the symptoms in
these instructions. And should limit the time children spend using the headset and
ensure they take breaks during use. Prolong ed use should be avoided, as this
could negatively impact hand-eye coordination, balance and multi -tasking ability.
Adults should monitor children closely duri ng and after use of the headset for any
decrease in these abilities.

• Do not leave the product within the reach of young childre n or allow them to use or
play with it. They can hurt themselves or others, or damage the product.

• The product may contain small parts with sharp edges that may cause an injury or
which could become detached and create a choking hazard for young children.
Consult your doctor immediately if any parts of th e product or accessories are
swallowed.

[Warning] Seizures:

Some people (about 1/4000) may have s evere dizziness, seizures, eye or muscles
twitching or blackouts triggered by light f lashes or patterns, and this may occur while they
are watching TV, playing video games or experiencing virtual reality, even if they have never
had a seizure or blackout before, or have no history of seizures or epilepsy. Such seizures
are more common in children and young people under the age of 20. Anyone who
experiences any of these symptoms sho uld discontinue use of the headset and see a
doctor. Anyone who previously has had a seizure, loss o f awareness, or other symptom
linked to an epileptic condition should se e a doctor before using the headset.
To reduce the likelihood of a seizure, do not use t he product if you are tired or need sleep.

[Use only in a safe environment]

While wearing the product's headset you are blind to the world around you. The image
displayed in the headset will not match the real world. Always use the product in a clear and
safe area. Do not rely on the product's chaper one system for protection. Do not use near
stairways, large windows, heat sources, or outdoors. Clear the play area of people,
furniture, and other things that may be obstacles or block you from freely moving around.
For example, if a pet comes into the room while you are using the product, you likely will
not be aware of the pet's presence and you could trip over your pet while moving in the
virtual reality environment.

• Be Aware of the Cable and Connections
Keep in mind the location of the cable a nd connections running from the headset
so that you are not likely to trip over or p ull on them while moving around or
walking around the play area. Move your feet slowly and carefully to avoid tripping,
including on the cable. Make sure to maintain good footing. Tripping over the cable
or contacting obstacles could cause injury or d amage.

• Take Care of the Controllers
While using the hand controllers, always check that you have sufficient overhead
and surrounding clearance to allow you to fully extend your arms outward and
upwards. Hitting persons or objects may cau se injury or damage. Hold the
controllers firmly and always use the wrist straps. If released while using, the
controller may cause injury or damage.

• It is recommended that the product be used only while under the supervision of
another person who is ready to war n of hazards that may arise while the prod uct is
being used. Examples of hazards that c ould arise include, but are not limited to,
tangling of a cable in a manner that prese nts a tripping hazard, pets entering the
area where the product is being used, a nd the user walking too close to a wall or
another hazard).

Use Only In A Safe Environment

The headset produces an immersive virtual reality experie nce that distracts you from and
completely blocks your view of your actual surrounding s.

• Always be aware of your surroundings before beginning use and while using
the headset. Use caution to avoid injury.

• Use of the headset may cause loss of balance.

• Remember that the objects you see in the virtual environment do not exist in the
real environment, so don’t sit or stand on th em or use them for support.

• Remain seated unless your game or content e xperience requires standing.

• Serious injuries can occur from tripping, running into or striking walls, furniture or
other objects, so clear an area for safe use before using the headset.

• Take special care to ensure that you are not near other people, o bjects, stairs,
balconies, open doorways, windows, furniture, open flames, ceiling fans or light
fixtures or other items that you can bump int o or knock down when using - or
immediately after using - the headset.

• Remove any tripping hazards from the ar ea before using the headset.

• Remember that while using the headse t you may be unaware that people and pets
may enter your immediate area.

[Warning] Interference with medical dev ices

The product contains magnets or components that emit radio wave s, which could affect the
operation of nearby electronics, including cardiac pacemakers, hearing aids and
defibrillators. If you have a pacemaker or other implanted medical device, do not use the
headset without first consulting your docto r or the manufacturer of your medical device.
Maintain a safe distance between the product and your med ical devices, and stop using if
you observe a persistent interference w ith your medical device.

• Do not use your device in a hospital, on an aircraft, or in any automobile that can
be affected by radio frequencies. Doing so ma y cause malfunctions of equipment
and may result in injury or damage to pr operty.

[Precaution when using this device]

• Make sure the headset and sensor cable s are not choking or tripping hazards.

• Take at least a 10-to-15 minute break every 30 minutes, even if you don't think you
need it. Each person is different, so take more frequent and longer breaks if you
feel discomfort. You should decide what works best.

• Ease into the use of this device to allow your body t o adjust. Use the device for
only a few minutes at a time at first, and only increase the amount of time using
this device gradually as you grow accustomed to virtual reality. Looking around
when first entering virtual reality can help you adjust to any small differences
between your real-world movements and the re sulting virtual reality experience.

•

Make sure this device is level and secured com fortably on your head, and make
sure that you see a single, clear image.

• Keep the product away from excessive moistu re and extreme temperatures. Do
not leave the product in places such as on a car dashboard, window sill, or behind
a glass that is exposed to direct sunlight or s trong ultraviolet light for extended
periods of time. The headset contain s lenses which may focus and intensify bright
light sources, causing damage to the hardware.

• Do not use the device if errors occur. Continued use of the device after errors
occur may result in discomfort or personal injury.

• If you are allergic to the paint or metal parts on the device, you may experience
itching, eczema, or swelling of the skin. If this happens, stop using the device and
consult your physician.

[Warning] Loss of hearing

• Do not use the earphones at a high volum e for prolonged periods of time, or
permanent hearing loss may occur.

• Listening to sound at high volumes can cause irreparable damage to your hearing.
Background noise, as well as continued exposu re to high volume levels, can make
sounds seem quieter than they actually ar e. Due to the immersive nature of the
virtual reality experience, do not use the h eadset with the sound at a high volume
so that you can maintain awareness of your surr oundings and reduce the risk of
hearing damage.

• Protect your hearing and ears when usin g a headset.

- Always turn the volume down before plugging the earphones into an audio

source, and use only the minimum volum e setting necessary to hear music.

- Ensure the headset cable is not t wisted around nearby objects.

[Warning] Discomfort

• Immediately stop using the headset if any of the following symptoms are
experienced: seizures; loss of awareness; eye str ain; eye or muscle twitching;
involuntary movements; altered, blurred, or do uble vision or other visual
abnormalities; dizziness; disorientation; impair ed balance; impaired hand-eye
coordination; excessive sweating; increas ed salivation; nausea; light-headedness;
discomfort or pain in the head or eyes; drowsiness; fatigue; or any symptoms
similar to motion sickness.

• Just as with the symptoms people can experience after they disembark a cruise
ship, symptoms of virtual reality exposure can persist and become more apparent
hours after use. These post-use symptoms can include the symptom above, as
well as excessive drowsiness and decreased ability to multi-task. These symptoms
may put you at an increased risk of injury when engaging in norm al activities in the
real world.

• Do not drive, operate machinery, cutting, cook or engage in other visually or
physically demanding activities that have po tentially serious consequences (i.e.,
activities in which experiencing any sym ptoms could lead to death, personal injury
or damage to property), or other activi ties that require unimpaired balance and
hand-eye coordination (such as playing sports or riding a bicy cle, skiing,
swimming, skating, etc.) until you have fully recovered fro m any symptoms.

• Do not use the headset until all symptom s have completely subsided for several
hours. Make sure you have properly configu red the headset before resuming use.

• Be mindful of the type of content that you were using prior to the onset of any
symptoms because you may be more prone to symptoms based u pon the content
being used

• See a doctor if you have serious and/or persi stent symptoms.

[Warning] Repetitive Stress Injuries

• Operate the product in a comfortable pos ture. Do not grip the product too tightly.
Press the buttons lightly. If you have tingling, numbness, stiffness, throbbin g, or
other discomfort, immediately stop using the p roduct and consult your doctor.

• Prolonged use of this device and input devices (e.g., con trollers) can make your
muscles, joints, or skin hurt. If any part of your body be comes tired or sore while
playing, or if you feel symptoms such as tingli ng, numbness, burning, or stiffness,
stop and rest for several hours before playing agai n. If you continue to have any of
the above symptoms or other discomfort during or after play, stop using this device
and consult a physician.

[Physical and Psychological Effects]

Content viewed using the product can be i ntense, immersive, and appear very life-li ke and
may cause your brain and body to react ac cordingly. Certain types of content (e.g. violent,
scary, emotional, or adrenaline-based content) could tr igger increased heart rate, spikes
in blood pressure, panic attacks, anxiety, PTSD, fainting, and other adverse effects. If you
have a history of negative physical or psychological reactions to certain real life
circumstances, avoid using the product to view similar conten t. Similarly, it is important to
remember that simulated objects, such as f urniture, that may be encountered while using
the product do not exist in the real w orld, and injuries may result when i nteracting with those
simulated objects as if they were real, for example, by a ttempting to sit down on a virtual
chair.

[Avoid Overuse]

Prolonged, uninterrupted use of the produc t should be avoided. It may negatively impact
hand-eye coordination, balance, and /or cause other negative effects. While using the
product frequently and for prolong ed periods of time, you may experience tiredness or
soreness in your muscles, joints, or other body parts. Take regular breaks from using the
product. The length and frequency of ne cessary breaks may vary from person to person.

[General precautions]

• Protect the product and use only approved acce ssories. Non-approved product or
accessories may cause injury and damage.

• Use the device for its intended purpose o nly.

• Do not paint the product or its accessories.

• Avoid using the product after a dramatic change in temperature.

- NOTICE: When taking the product from low-tempera ture conditions into a

warmer environment or from high-tempe rature conditions into a cooler
environment, allow the product to acclima te to room temperature before turning
on power.

• Do not share the headset with persons with contagious conditions, infections or
diseases, particularly of the eyes, skin or scalp. T he headset should be cleaned
between each use with skin-friendly n on-alcoholic antibacterial wipes and with a
dry micro fiber cloth for the lenses.

• The headset is worn next to your skin and sca lp. Stop using the headset if you
notice swelling, itchiness, skin irritation or other skin reactions. If symptoms
persist, contact a doctor.

• Do not drop or cause an impact to the devic e.

• Do not use or store your device in areas w ith high concentrations of dust or
airborne materials. Dust or foreign m aterials can cause your device to malfunction.

• Do not allow the device's connector to contact co nductors, such as liquid, dust,
metal filings, and pencil leads. Contact with con ductors may cause a short circuit
or corrosion at the connector and result in explosion, fire, or damage to th e device.

• Do not bite or suck the device. Children o r animals can choke on small parts.

• Do not insert the device or supplied accessories into the eyes, ears, or mouth.

• Do not expose the device to heavy smoke o r fumes.

• Keep the product dry, humidity and liquids may damage th e parts or short
electronic circuits.

• Do not store your device in very hot or very co ld areas. We recommend you use
your device at temperatures from 0° C to 35° C.

• Do not use this product if it is cracked, br oken, or its cable is damaged or wire is
exposed.

• Do not attempt to disassemble, modify, or repair this product by yourself, repairs
should be made by an authorized service agent.

• When cleaning your device, mind the fo llowing:

- Unplug the product from its power source before cleaning. Use a damp cloth for

cleaning, but NEVER use water to clean the product.

- Wipe the device and its lens with a clean , soft cloth or a cotton swab.

- Do not use chemicals or detergents. Doi ng so may discolor or corrode the

outside of the device.

- Do not wash the foam cushioning. Doing s o may cause the foam cushioning to

deteriorate.

Environment

Temperature

• Operating: 0 °C to 35 °C

• Non-operating: -20 °C to 60 °C

Humidity (non-condensing)

• Operating: 20% to 80%

• Non-operating: 20% to 80%

Additional important regulatory information for your
health and safety

You can download more information from the Acer support website by going to:

http://go.acer.com/?id=17883
RU Jan / Sr. Manager
Acer Inc. (Taipei, Taiwan)