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ALTOS EASYSTORE

User’s Manual

Version 1.2

Copyright © 2006-2007 Acer Incorporated all Rights Reserved. Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated.

Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies.

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Chapter

Chapter 1 Introducing Your Storage System

Chapter

2 Getting Started

Initializing Installing the Console S Initializing the disks Configuring your storage system Accessing the Manager Accessing the Manager using the Console

your storage system

arting the Console

Accessing the Manager using a Web browser Logging in to the Manager Navigating the Manager Viewing information about your storage system Adding users Creating shared folders Managing shared folders Deleting a shared folder Assigning users to shared folders

Chapter 3

Managing Your Storage System

Managing users Adding users Modifying users Removing users Working with groups Changing the authentication mode Managing shared folders Creating shared folders Assigning users to shared folders Deleting a shared folder Managing backups Changing the recovery password Configuring remote boot Deleting a backup Deleting a client Setting up e-mail alerts Upgrading the firmware Disconnecting USB devices Changing the system settings Changing the network settings Reconfiguring your storage system disks

5 5 9 11 13 19 19 20 21 22

26 30 33

37 37 38 40 41 45 54

55 58 59 60 60 62 62 64 67 69 70 72 76

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Chapter

Expanding the shared storage Reconfiguring the disks Viewing system status information Logging out of the Manager Shutting down the storage system

Chapter 4

Work

ing

with Shared Folders

Windows users Linux users Mac users Accessing shared folders using FTP Disconnecting from shared folders Windows users Linux users Mac users

Chapter 5

Protecting Local Disks

Getting started System requirements Additional prerequisites Installing the Microsoft iSCSI Initiator Installing DiskSafe Express S

arting DiskSafe Express Activating your license Protecting your disks Manually backing up your disk S

opping a backup or recovery in progress Changing the backup schedule Receiving event notifications Changing the recovery password Enabling or disabling remote boot Enabling remote boo Disabling remote boot Recovering data Recovering files or folders Recovering a data disk Recovering a system disk using the recovery CD Recovering a system disk while booting remotely Removing protection Adding hard disks to a linear or normal RAID configuration to a degraded RAID configuration Removing hard disks or responding to disk failure Responding to RAID degradation Responding to RAID failure

77 78 82 83 84

85 90 91 93 94 94 95 95

98 98 99 99 100 104 106 108 116 117 118 120 121 123 124 126 127 129 131 133 139 143 147 148 150 151 152 153

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Chapter

Swapping hard disks Transferring hard disks to a new storage system

Appendix A: Software Specifications

Appendix B: Configurations

Appendix C: Hardware Specifications

Technical Assistance

Glossary

155 156

Altos easyStore Manua

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Preface

Documentation conventions

Related documentation

This guide provides you with the following information:

An overview of the Altos easyStore and instructions for setting

provide shared storage space to users in your network

Information about advanced features for configuring your storage system

Instructions for installing and using DiskSafeTM Express to back up your

networked computer disks to the storage system and recover that data as

needed

Reference material about product specifications and troubleshooting

Bold is used to indicate menu items, buttons, labels, and file and folder names.

Instructions to click a series of menu items are indicated with an arrow (-->).

For example, the instructions to click the Start menu, click Programs, and then

click

Storage System Console are presented as Start --> Programs -->

System Console

When you see two keys joined by a plus sign (+), press and hold down the first

key

and then press the second key. For example, Alt+F2 indicates that you

should

Significant information or exceptions are indicated with the note icon shown at

the lef

The potential for data loss or corruption is indicated with the caution icon shown

at the le

The term Windows refers to any supported Microsof

system.

press and hold down the Alt key and then press F2

ft.

In addition to this guide, you can find information about DiskSafe Express in the online

help. To access the online help, click Help --> He

Express

application window

it up to

Storage

Windows

Topics in the DiskSafe

operating

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Preface

Altos easyStore Manua

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Introducing Your Storage System

ALTOS EASYSTORE is an intelligent network storage solution for small and medium-

offices and home network environments

sized space for both shared files and backups of your computer hard disks, offering an ideal

What your package includes

way to distribute and protect important data

To make DiskSafe rapid data recovery in the event of a system crash or disk failure. With DiskSafe Express, you can recover your local disks or partitions without having to reinstall or reconfigure the operating system or applications, dramatically shortening

Before you begin using your storage system, please make sure that your package includes

any of these items are missing, please contact the reseller or retailer from which

you

easy to back up your computer hard disks, this solution includes

Express, a software application that provides reliable data protection and

recovery time.

the following items:

The Altos easyStore un

One power cord

One RJ-45 Ethernet cable

Installation CD (for the Storage System Console and DiskSafe Express)

DiskSafe Express recovery CD

purchased this product.

. It

provides up to 2 TB of hard disk

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Chapter 1

Additional accessories

The storage system supports up to two USB disks, which can be purchased separately

Notes:

Only USB disks are supported. USB hubs and other USB devices are no supported.

Any USB disk must be formatted before you can use system,

and only the first partition of a FAT or FAT32 file system will be

recognized

Do not use a USB cable to attach the storage system directly to a USB port on a computer

Key features and benefits

Flexible storage capacity

SATA-I hard disks, with a capacity of 250–500 GB each.

Built-in data protection

the

disks are treated as independent entities, the storage system supports several means duplication

different types of RAIDs (redundant arrays of independent disks). This

that you can take advantage of the build-in data protection and data

offered by advanced RAID levels.

multiple hard disks and one fails, you won’t lose important data. For more

informa

Simple administration

ion, refer to Appendix B, "Disk Configurations

interface from any computer in your network, and configuration

Status at a glance

quickly connected.

Support for multiple platforms

Windows, file

Security

system.

determine how much space is being used and who’s currently

Mac OS X or other Mac operating systems, or Linux, you can set up

sharing for each of them.

—Only authorized users can access the shared folders on your storage

You can also control whether the user can only view the information in

the shared folders or also add, modify, or delete files there.

Fast performance

provides

fast access to the data you need, when you need

Introducing Your Storage System

with the storage

—The storage system supports up to four 3.5"

—In addition to a linear disk configuration in which all

your storage system has

—You can run the browser-based managemen

its

informative wizards and

pages will help you accomplish your tasks quickly and easily

—The Home page of the management interface lets you

—Whether the computers in your network run

—With

its

gigabit

hernet support, the storage system

it.

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Chapter

Getting Started

Getting started with your storage system involves the following general steps:

Set up your storage system.

This involves attaching any optional USB devices, attaching the storage system to your network, and powering up the system.

Install the Storage System Console on a computer in the same subnet as your

storage system and initialize the hard disks on your storage system.

Initializing the hard disks involves installing the operating system and other software from a file on your installation CD to each of the hard disks in your storage system. (Altos easyStore comes already configured)

For information about this step, refer to “Initializing your storage system.”

. A

ccess the Web-based management interface (the Manager) and log in.

For information about this step, refer to “Accessing the Manager”

Manager.”

and

“Logging in to the

Add users.

This is necessary only access to the shared folders, or or Macs other than those running OS

For information about this step, refer to “Adding users.”

Create shared folders.

By default, the storage system includes a shared folder named public However, you might want to create other shared folders as well. For example, in an office environmen can view, and separate folders for confidential business documents that only selected individuals can view or change. In a home environmen folders for different types of files, like photos, videos, or music.

For information about this step, refer to “Creating shared folders.”

you’re using local authentication mode and want to control

some users in your network use Linux

you might want to create a shared folder for company policies that everyone

you might want to set up separate

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Getting Started

Access the shared folders.

For information about this step, refer to “Accessing shared folders.”

Protect your computer hard disks.

This involves installing DiskSafe Express on each computer that you want to protect and specifying which hard disks or partitions to back up and how often backups should occur

For information about this step, refer to Chapter 5, "Protecting Local Disks."

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Chapter

Initializing your storage system

Altos easyStore comes with four must install the Storage System Console on a computer in the same subnet as your

Inst

alling

the Console

storage system and use that application to connect to the storage system.

You can install the Console on any computer that runs one of the following operating systems

Microsoft Windows Server 2003

Microsoft Windows XP

Microsoft Windows 2000 Professional, Server, or Advanced Server with Service Pack 2 or newer

Note: To access the storage system, the Console launches a Web browser, so

the computer where you install the Console must have Microsoft Internet Explorer

6.0 or Firefox 1.06 or newer installed as well. In addition, one of those browsers be

must

your defau

browser

browser, refer to the documentation for your browser

To install the Console:

. At a

computer in the same subnet as your storage system, insert the installation

CD into a CD-ROM drive.

. Start

the setup utility for the Console.

Getting Started

hard disks drive, they are already initialized. You

. If

you’re not sure how to configure the defau

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Chapter

. On

the welcome page, click Next

Getting Started

. If

you agree to the terms of the license agreement, click Yes

Enter your name and company name and then click Next

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Getting Started

6. Click Next to install the Console in the displayed location, or click Browse to select or specify a different location and then click Next

Review your selections and click Next

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Chapter

. To

install the Console, click Finish

Getting Started

you want to start the Console immediately after

it is

installed, select the

Launch Storage System Console check box before you click Finish

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Chapter

Starting the Console

Getting Started

Once you have installed the Console (as described in “Installing the Console”), you can use the following procedure to start

Note:

the storage system is not directly connected to your computer and your

network

does not have a DHCP server, you must change the

computer to use the same subnet as the storage system. (You can change

you have configured the storage system.)

after

it.

address of your

back

To do this, access your local area network properties. (For example, you might right-click network

(TCP/IP)

with storage each open dialog box.

When you configure the storage system (as described in “Configuring your

storage system”), you can specify whatever

system to use your computer, you must also specify the gateway to use (as

Network

connection and click Properties.) In the

and click Properties. The

192.168.0 except 192.168.0.101, since that’s the system. The subnet mask must be 192.168.0.1. Then click OK to close

aces and click Properties, and then right-click your

list, select Internet Protocol

address can be any address beginning

address used by the

address you would like the storage

. If

the

address of the storage system is in a different subnet than

described in “Changing the network settings”). This ensures that you can manage the storage system from any computer using a Web browser (as described in

“Accessing the Manager using a Web browser”). Then

you can change your computer’s

To start the Console:

address back to

1. Click Start --> Programs --> Storage System Console

As soon as you start the Console, systems. le

This might take a few minutes. As soon as the scan is complete, the

pane displays a tree view of all the storage systems

automatically scans the network for storage

its

original setting.

found.

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Chapter

Getting Started

Note:

already scanned storage network

If no the

same subnet as the storage system. Be sure to install the Console on a

compu

. In

the le

(for example, Storage),

your storage system uses both available ports to connect to the network, you

can

select either item

you connect a storage system to the network after the Console has

it, or if

system, you must click Discover Storage Systems to scan the

again and update the tree in the left pane.

you subsequently change the

storage system displays in the left pane, your computer might not be in

ter in

the same subnet as the storage system and try again.

pane, select the name of the storage system that you want to access

and then click Log On Storage System Manager

address of the

. If

your storage system has not yet been initialized, the System Initialization page displays. For more information, refer to the next section, “Initializing the

disks.”

If the System Setup Wizard displays. For more information, refer to

“Configuring your storage system”

If Manager

your storage system been initialized but not yet configured, the welcome page for

your storage system has been initialized and configured, the login page for the

displays. For more information, refer to “Logging in to the Manager”.

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Chapter

Initializing

the

Getting Started

sks

Once you have installed the Console (as described in “Installing the Console”), started

Console”), the System

it,

and connected to the storage system (as described in “Starting the

Initiali

zation page displays:

all the hard disks have not been detected, or

you want to add, remove, or

re-order the disks at this time, insert or remove the disks one at a time and click

Scan after each action.

Insert the installation CD into your computer’s CD-ROM drive, type the path to

the firmware package in the File name text box, and click Upload

Alternatively, you can click Browse and browse the CD for the firmware package The firmware package is the file on the CD that ends in the PKG file extension.

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Chapter

Getting Started

The firmware is uploaded to the hard disks. When this process is complete, the storage system restarts

Note: The operating system and storage system software are installed on each

disk in your storage system to ensure that the failure or removal of any one disk will not cause the entire storage system to fail.

. If the

welcome screen does not appear immediately after the storage system

restarts, close the browser window and log in again using the Console.

You can now perform initial configuration (as described in “Configuring your

storage

system”

)

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Chapter

Configuring your storage system

Once your storage system has been initialized (as described in “Initializing your

storage

necessary initial configuration:

system”), follow these steps to run the System Setup wizard and perform the

. If

you have not already installed the Storage System Console, install

described

Console”)

In the le

“Installing the Console”) and start

pane, click the name of the storage system. Then click Log On

Storage System Manager

Getting Started

(as

(as described in “Starting the

The welcome page displays:

. On

the welcome page, click Next

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Chapter

The End User Software License Agreement page displays:

Getting Started

. If

you agree to the terms, select the

then click Next

and

The Host Name page displays:

accept the license agreement check box

4. Click Next to accept the default storage system name ( whatever

name you prefer and then click Next

The storage system name can be up to 15 characters long and can include letters,

numbers, and hyphens.

Storage), or

enter

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Chapter

When you click Next, the Date/Time page displays:

Getting Started

Specify the current date,

me, and time zone, and then click Next

The time should be expressed in 24-hour format. For example, 2:00 P.M. would be entered as 14:00:00

Note: The storage system time does not automatically change to reflect

daylight savings time. To accommodate this, you can manually adjust the time as needed. For more information, refer to “Changing the system settings.”

When you click Next, the Network Settings page displays:

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Chapter

. By

default,

address from that server

your network does not have a DHCP server, or attached defau

255.255.255.0).

your network has a DHCP server, the storage system obtains

the storage system is directly

your computer, the default

lt IP

address is 192.168.0.101, and the default subnet mask is

address and subnet mask are used. (The

To accept the default settings, click Next. Otherwise, specify the desired settings

When you click Next, the Disk Configurat appear currently

and then click Next

this page vary, depending on the number of hard disks that are

installed in the system.)

ion

page displays. (The options that

Getting Started

its

. If

you want to add or remove hard disks, do so one at a time and click Scan after

each

action

you want to use in the storage system at this time, since changing the number of hard disks later can require disk reconfiguration and possible data loss.

To accept the defau protection available for the number of hard disks currently installed), click Next. By default, a linear disk configuration is used for a single hard disk, RAID 1 is used for two hard disks, and RAID 5 is used for three or four hard disks.

Note:

It is

strongly recommended that you install all the hard disks that

disk configuration (which will provide the best level of data

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Getting Started

you want to change the disk configuration, select the desired RAID level and then click Next. (For detailed information about the different RAID levels, refer to

Appendix B, "Disk Configurations.")

When you click Next, the Disk Space Distribution page displays:

. To

accept how the disk space will be proportioned for shared folders and

backups

you want to allocate more space for shared folders, select Allocate more space

(only 200 MB will be allocated for shared folders), click Finish

for shared folders and then specify how much space to allocate (either available disk space or Specified disk space). If

you select Specified

All

disk space, enter the number of gigabytes to allocate for shared folders (the

minimum

GB). Then click Finish

is 1

olders later (as long as free disk space is available), but you cannot reduce

without reconfiguring your disks and losing all your data.

If recommended back space available

Note: You can expand the amount of disk space allocated for shared

you plan to back up computer disks to your storage system, it is

that you use the minimum amount of space for shared folders,

all the computer disks that you plan to protect, and then expand the

allocated for shared folders. This ensures that adequate space is

for backups

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Getting Started

. On

the confirmation message, click OK

The Configuration page displays and the system is configured according to the settings

you specified. Once the configuration is complete, the system restarts

10. After the storage system restarts, you can access the Manager, add users, and create

For more information, refer to “Accessing the Manager”, “Logging in

to the Manager”, “Adding users”, and “Creating shared folders.”

shared folders.

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Chapter

Accessing the Manager

Once you have initialized and configured your storage system (as described in

“Initializing your storage system” and “Configuring your storage system”

), you can access the Manager to add users, create shared folders, and perform other

asks related to managing your storage system.

There are two ways to access the Manager:

Using the Console

Using a Web browser (Microsoft Internet Explorer 6.0 or Firefox 1.06 or newer)

Using

the Console, you can access the Manager only from a computer in the same subnet as the storage system, but you do not have to know the name or of the storage system or otherwise modify the network settings.

Using a Web browser, you can access the Manager from any computer in your network, addition,

but

you must know the name or

you configured the storage system to use a specific might need to specify the successfully using

the Console and then specify the gateway address (as described in

access the Manager using a Web browser. First access the Manager

“Changing the network settings”.) and try to access

Accessing the Manager using the Console

To access the Manager using the Console

. If

you have not already done so, install the Console on each computer from

which

you plan to manage the storage system (as described in “Installing the

Console”)

. Start

the

the Console and connect to the storage system (as described in “Starting

Console”).

Getting Started

address

address of the storage system. In

address, you

address of the gateway in your network before you can

using a Web browser

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Chapter

Accessing the Manager using a Web browser

To access the Manager using a Web browser:

From any computer in your network, run Microsoft Internet Explorer 6.0 or Firefox Enter:

https://storage_system

where storage_system is the name or

When the login page displays, you can bookmark easily access

1.06 or newer, enter the following in the address bar, and then press

Note: You can use the storage system name only

the same subnet as the storage system, IP

address and name to your local hosts file, or

name

with a DNS server in your network.

the next time

Getting Started

address of the storage system.

your computer is in

you added the storage system’s

you manually registered the

it so

that you can quickly and

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Chapter

Logging in to the Manager

To ensure that your connection to the storage system is secure, the HTTPS protocol is used, and only individuals who know the administrator user name and password

view or change any of the storage system settings.

can

To log in to the Manager:

When the security alert displays, click Yes

The login page displays.

Getting Started

Enter the administrator user name and password.

The defau

case-sensitive.) Once you have logged in, you can change both the

are

user name is adm

in,

and the default password is storage. (These

administrator user name and password at any time. For more information, refer to “Changing the system settings”.

3. Click Log

In.

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Chapter

Navigating the Manager

Once you log in to the Manager, the Home page displays:

Getting Started

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Getting Started

The top of the Home page (and every page in the Manager) displays a navigation bar that lets you access all the features of the storage system:

Home

—Displays information about your storage system, including how the storage informa

Users

authentication add, using Linux authentication

space is being used and which users are connected. For more

ion, refer to “Viewing information about your storage system”

—Displays a list of all currently configured users.

mode, you can add, modify, and remove all types of users, and

modify, and remove groups of Windows and Mac OS X users.

Active Directory authentication mode, you can add, modify, and remove users and other Mac users. You can also use this page to change the

mode.

you’re using local

you’re

For more information, refer to “Adding users”, “Managing users”, and “Changing

Shared Folders

you add shared folders, change which users can access them, and remove

them

—Displays a list of all currently configured shared folders and

For more information, refer to “Creating shared folders” and

“Managing shared folders”.

the authentication mode”.

Backups

you change the recovery password, delete backups or a backup client, and

change information related to booting remotely

—Displays a list of all computer disk backups that currently exist and

For more information, refer to “Managing backups” and Chapter 5, "Protecting

Local Disks.”

Advanced

—Provides access to advanced storage system configuration options, such as setting up e-mail alerts; upgrading the firmware; removing USB devices; informa system

For more information, refer to Chapter 3, "Managing Your Storage System,"

services

Log Out

changing the system, network, or disk configuration settings; viewing

ion about the system status or system events; and shutting down the

remotely

—Provides information about FalconStor and the other products and

offers.

—Logs you out of the Manager

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Chapter

View

ing

information about your storage system

The Home page can display two different views: Storage Status and Connection

Status

the

You can switch from one view to the other by clicking the desired button on

Home page.

Storage Status

storage

—Displays information about the total storage capacity on the

system, how much disk space is allocated for shared folders, how much is currently used by backups, and how much is available for either. (Initially there is no used backup space. The information on this page changes as each

ter

compu refresh

backs up

the browser window to reflect these changes.)

This page also indicates how much of the storage space allocated for shared folders networked on

actually used, the total number of shared folders, and the number of

computers (backup clients) that have backed up one or more disks

the storage system.

Getting Started

its

hard disks to the storage system. You might have to

Note: The total storage capacity will be less than the total size of all your hard disks

because some of the disk space is needed for the operating system and management

software.

In addition, the amount of used backup capacity will be greater than the total size

all the disks listed on the Backups page because additional storage

space

needed for the data that has changed between backups

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Getting Started

Connection Status

—Displays a list of the Windows and Mac OS X users who are currently connected to shared folders, including which shared folder they are accessing

and when they logged on.

Notes:

anyone accessed a shared folder using the guest user name (which is described column, followed in parentheses by the computer name.

more detail in “Adding users”), guest displays in the Users

Due to the nature of the NFS protocol, Linux and other Mac users are not listed

this page

Ongoing backup or recovery activities do not appear on this page.

This page indicates only that a connection with a shared folder has been established; files

there.

this does not necessarily mean that the user has opened any

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Chapter

Adding users

Getting Started

Note: By defau

uses Active Directory, you might want to use Active Directory authentication mode instead. Since all user data and all shared folder assignments are deleted

you switch from one mode to another

when which

mode you want to use before proceeding. For more information, refer to

“Changing

In local authentication mode, by default the storage system includes a user named

guest that has a password of guest. Windows and Mac OS X users can access all

shared other

olders that guest is authorized to access. However, you might want to add

users as well. For example, that contains confidential information, you would add at least one user and authorize that user to access that shared folder (and not authorize the guest user to access maximum

it). Adding a user for each individual or computer in your network provides

flexibility and security, enabling you to control exactly who can access

what information.

In addition, only Windows and Mac OS X users can use the guest user name.

there are Linux users or Mac users who aren’t using OS X in your network, you must

add users to allow those individuals to access any shared folders. (In Active

Directory authentication mode, you can add only Linux/other Mac users.)

You can add up to 128 Windows or Mac OS X users, and up to 128 Linux or other Mac users (for a total of up to 256 users).

Note: Since each Linux/other Mac user can represent multiple users, the number

of actual users can be higher

To add a user

. In

the navigation bar, click Users

lt,

the storage system uses local authentication mode

the authentication mode”

. If

your site

, it is

recommended that you decide

you want to restrict access to a shared folder

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Chapter

The Users & Computers page displays:

2. Click Add

Select the type of user that you want to add, and then click Next

The operating system used by the user determines which option you should choose—

Windows/Mac OS X user (CIFS) or Linux/Other Mac user (NFS)

Notes:

Linux users and Mac users who are not using OS X access shared folders using

the Network File System (NFS). In this environment, access to shared

olders is given to entire computers, not to individual users o those computers. However, in Windows and Mac OS X environments, each computer user can have individual access to a shared folder

your storage system uses Active Directory authentication mode, you

can

add only Linux/other Mac users.

Getting Started

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Getting Started

The page that displays next varies, depending on the user type you selected.

Windows/Mac OS X user (CIFS)

Linux/Other Mac user (NFS)

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Getting Started

Enter the requested user information and click Done

For this type of user Do this

Windows/Mac OS X

user (CIFS)

Enter the user name and password for accessing the shared

folders.

(You must enter the password a second time to confirm it.)

The user name can be up to 20 characters long and can include

letters

and numbers. It cannot begin with a period, contain

spaces

/ \ [ ] : ; | = , + * ? < > @ "

The password can be up to 24 characters long.

or a

double period, or contain the following characters:

' # ~ ` % $

Note: If the user name and password that you specify here are

the

same as the person’s Windows user name and password,

the

person will not be prompted to provide a user name and

password

when accessing the shared folder.

Enter a computer description and the IP address or computer

Linux/other Mac user

(NFS)

the person’s computer.

The Computer description can be the name of the person

who

typically uses the computer, or any other description that

you

want to provide to identify the computer in the Users list.

This

description can be up to 15 characters long. It cannot

contain

the following characters: / \ [ ] : ; | = , + * ? < > @ "

name

The IP address or computer name is the IP address or the

actual

computer name in the computer's system configuration.

The

computer name cannot contain spaces or the following

characters:

/\ [ ] : ; | = , + * ? < > @ "

Note: You can create a single user that actually represents

multiple box, range include

client.

domain used

computers. In the IP address or computer name text

you can use the wildcard characters * and ? to indicate a

names. For example, client* or client? would

all computers in the subnet whose name begins with

*.company.com would include all computers in the

company.com. However, these wildcards cannot be

with IP addresses.

The specified user name and type displays in the list on the Users &

Computers page.

Repeat steps 2 through 4 until you have added all the users that you want to

add

this time. (You can always add more users later.)

you’d like to put Windows/Mac OS X users into groups, refer to “Working with

groups.”

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Chapter

Creating shared folders

By default, the storage system includes a shared folder named public. In local authentication create, or their access rights as described in “Assigning users to shared folders” on page 55). In Active Directory authentication mode, you must manually assign users to this folder in order to provide them with access.

You can create other shared folders as well. For example, in an office environment, you only view, and separate shared folders for confidential business files that only selected you videos,

You can create up to 128 shared folders. Users who can access and write to these shared there.

To create a shared folder:

modify, or delete files there (unless you change the list of authorized users

might want to create a shared folder for company policies that everyone can

individuals or departments can view or change. In a home environment,

might want to create separate folders for different types of files, like photos,

music.

olders can create additional sub-folders for organizing the files they store

. In

the navigation bar, click Shared Folders

The Shared

Note: The Shared folders list includes usbdisk1 and usbdisk2

whether or

Getting Started

mode, all users are automatically assigned to this folder and can

Fold

ers page displays:

not

any USB disks have been connected to the storage system.

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Chapter

2. Click Add

Getting Started

. In

the Shared folder name text box, enter a unique name for the shared folder

and then click Next

This name can be up to 64 characters long and can contain letters, numbers, hyphens, double period or the following characters:

The page that displays next varies, depending on the user type you selected.

Select either the CIFS, NFS or GROUP tabs, check the Assign box for the user

and

For any shared folder or USB disk, you can specify which users can access and what level of access they have.

underlines, and spaces.

cannot begin with a period or contain a

/ \ [ ] : ; | = , + * ? < > @ " ' # ~ ` % $.

select the radio button for either RO (read only) or RW (read/write) access.

To do this

Allow selected users to

access folder

the shared

USB disk

Do this

Click the check box next to the user(s) name and change

Users with read-only access can only view the files in the

If you wish to cancel the selection, click the check box

their

access,

shared add,

modify, and delete folders and files in the shared

resource.

again

resource; users with read/write access can view,

remove the check.

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Chapter

Getting Started

For any shared folder or USB disk, you can specify which users can access what level of access they have.

and

When you add a user to the list of authorized users for a shared folder or USB disk, tha

change takes effect immediately. However

authorized

ake effect until that user disconnects from the shared folder or USB disk, or shuts

t down

users, or

the computer

you change the user’s access rights, the change does no

, if

you remove a user from the list of

For example, the user Alice might have read/write access to the Budget shared folder

. If

Alice is currently connected to that shared folder and you subsequently

remove her from the list of authorized users or change her access level to read-only

, she will continue to have read/write access to that folder until she disconnects or shuts down her computer. The next time she connects, she will either not have access (if she was removed from the list of authorized users), or she will be able to

view the files there (if her access level was changed).

only

Note: Linux users and Mac users who are not using OS X access shared

folders using NFS. In this environment, access to shared folders is given to entire Windows ual

Note:

perform this step with the Group Tab

This tab will display all groups. For example, Group1,

will

Select Group1 and click RO ( access. select would read/write

When finished, click Apply

Note: You can also click Cancel to negate the shared folder assignments or

Reset the current shared folder

computers, not to individual users of those computers. However, in

and Mac OS X environments, each computer user can have individ-

access to a shared folder

you created groups (as described in “Adding a group”), you can

you created a group named

and added User2 and User3 to that group, by default

assigned the access to the shared folder.

Read-Only).

This allows you to specify unique access rights for those users. You could User3 and click RW (Read/Write). have read-only access to the shared folder except User3, who would have

access to it.

User2 and User3 are not assigned the

This would mean that everyone in Group1

none of them

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Chapter

Managing shared folders

When you click Shared Folders in the navigation bar, the page displays a list of shared an item in the Shared folders list, the users and groups that can access that item display an @ symbol.)

resources, including both shared folders and USB devices. When you select

the Users with access list. (For groups, the group name is preceded by

Getting Started

By default, the storage system includes a shared folder named public. In local authentication modify, or delete files there. (You change the list of authorized users or their access rights). In Active Directory authentication mode, you must manually assign users to this folder in order to provide them with access.

The Shared folders list also includes usbdisk1 and usbdisk2, whether or not any USB disks have been connected to the storage system.

You can create additional shared folders and delete them at any time. For both shared what

Deleting a shared folder

Once you have created a shared folder, you can delete delete disconnected

mode, all users are automatically assigned to this folder and can create,

olders and USB disks, you can change which users can access them and

they can do with the subfolders and files there.

shared folder, any users who are currently accessing

from

it.

Caution: Deleting a shared folder deletes all the subfolders and files in that

shared folder shared items.

. If

you want to delete only selected subfolders or files, access the

folder (as described in “Accessing shared folders”) and delete the desired

it at

any time. When you

are immediately

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Chapter

Getting Started

Notes:

You cannot delete the public folder

You cannot delete the contents of a USB disk using the Shared page.

Fol

To remove the USB disk from the storage system, use the Manager to disconnect

.Then physically unplug the USB disk from the storage system.

Even after you physically unplug the USB disk,

ers

list. This ensures that you don

nec

t the

USB disk

To delete a shared folder:

. In

the navigation bar, click Shared Folders

. In

the Shared folders list, select the shared folder that you want to delete.

3. Click Delete

When prompted to confirm the deletion, click OK

’t

have to re-assign users

remains in the Shared fold-

you later recon-

The shared folder no longer displays in the Shared folders list, and all associated

subfolders and files are deleted.

ders

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Chapter

Assign

ing

users to shared folders

. In

access

Click Assign Access, access

Getting Started

the navigation bar, click Shared Folders

the Shared folders list, select the shared folder or USB disk whose user

you want to change.

select the user that you want to assign and change the

leve

Although you can choose only one user type at a time, you can assign both types

users to the same shared folder

When finished, click Apply then OK

. To

assign users of a different type, repeat this procedure, selecting the other

user

type in step 3.

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Managing Your Storage System

The Web-based storage system Manager enables you perform a number o help you get the most from your storage system:

Managing users—Add, modify, or remove users; put users into groups; or

change

Managing shared folders—Create shared folders, rename existing shared

the authentication mode.

folders, change which users can access existing shared folders or their access

Managing backups—View which computer disks are backed up, change the

password or delete a backup or backup client.

rights,

Setting up e-mail alerts—Specify whether or not e-mail notifications should be

sent

Upgrading the firmware—Upgrade your storage system firmware to the latest

version.

Disconnecting USB devices—If you’re using optional USB devices, you must

disconnect

Changing the system settings—Change the storage system name or time and

date Manager

Changing the network settings—Change the workgroup name, the storage

system’s allow

Reconfiguring your storage system disks—Change the proportions of your

storage your

Viewing system status information—See details about CPU and memory usage,

how

Logging out of the Manager—Log out of the Manager so that no one else can

use

Shutting down the storage system—Shut down the storage system using the

delete shared folders that you no longer want to keep

for recovering a backup, specify which backup to remotely boot from,

when a problem occurs, and who should receive the notifications.

them using the Manager before you physically unplug them.

settings, as well as the user name or password for logging in to the

address, the gateway or DNS server settings, or the settings that

the storage system to act as a DHCP server or FTP server

system that are allocated to shared folders and backups, or change

disk configuration.

long the storage system has been running, disk temperatures, etc.

your computer to make changes to the storage system

Manager rather than pushing the power button on the storage system manually

f t

asks to

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Chapter

Managing users

When you click Users in the navigation bar, the Users & Computers page displays. This as well as all Linux and other Mac computers. (In this guide, the term user refers to both

By default, the storage server uses local authentication mode, which means that you can add, modify, or remove all types of users at any time. Directory users, Active Directory server. (For more information about authentication modes, refer to

Adding users

“Changing the authentication mode.”)

If users shared group corporate (such as Sales or HR) and give those groups read/write access to shared folders with information specifically for those groups (such as expense reports or company benefits). Directory groups

To add a user, refer to “Adding users”

Managing Your Storage System

page displays a list of all currently configured Windows and Mac OS X users,

individuals and computers.)

authentication mode, you can add, modify, or remove Linux or other Mac

but not Windows users. All Windows users are controlled entirely by the

you’re using Active

you’re using local authentication mode, you can also put Windows and Mac OS X

into groups. This makes it easier to give several users access to the same

older at once. For example, in an office environment, you might create one

for all users and give that group read-only access to a shared folder with

policies. You might then create separate groups for each departmen

Each user can be a member of multiple groups.

authentication mode, you cannot create groups using the Manager. All

are controlled entirely by the Active Directory server.)

(If

you’re using Active

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Chapter

Modifying users

Managing Your Storage System

In local authentication mode, for Windows and Mac OS X users you can change the password used to access the shared folders, but not the user name. This change will not affect current connections, but will take effect the next time the person tries to connect to a shared folder. (In Active Directory authentication mode, you canno modify Windows/Mac OS X users, only Linux/other Mac users.)

For Linux and other Mac users, you can change the bu

not the computer description. Changing this information immediately

disconnects that computer from the shared folders.

Note: To change the user name or computer description, you must remove the

existing

user as described in “Removing users”, and then add a new

address or computer name,

user with the desired name or description as described in “Adding users”

To modify a user:

. In

the navigation bar, click Users

Select the radio button next to the user that you want to modify

3. Click Edit

Note:

the storage system uses Active Directory authentication mode

and you select a Windows/Mac OS X user, this button displays dimmed.

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Managing Your Storage System

The page that displays next varies, depending on the type of user you selected

Windows/Mac OS X user (CIFS)

Linux/Other Mac user (NFS)

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Chapter

Removing users

Managing Your Storage System

Make the desired change and click OK

For this type of user Do this

Windows/Mac OS X

user (CIFS)

Linux/Other Mac

user

(NFS)

Enter the password for accessing the shared folders. (You must

Note: If the user name and password specified here are the

Enter the computer’s IP address or the actual computer name

A single user can actually represent multiple computers. In the

Note: If the user is currently connected to a shared folder,

enter

the password a second time to confirm it.)

same

the person’s Windows user name and password, the person password

IP address or computer name text box, you can use the

wildcard example, the subnet whose name begins with client. would include all computers in the domain company.com. However, these wildcards cannot be used with IP addresses.

changing

will not be prompted to provide a user name and

when accessing the shared folders.

the computer's system configuration.

characters * and ? to indicate a range of names. For

client* or client? would include all computers in

this information will disconnect the user.

*.company.com

In local authentication mode, you can remove any user except the guest user. In Active Directory authentication mode, you an remove any Linux user or any Mac user not running Mac OS Those can be removed only on the Active Directory server

you remove a user who is currently connected to the storage system, that user remains computer

To remove a user:

connected until the user disconnects from the shared folder or shuts down the

. In

the navigation bar, click Users

Select the radio button next to the user that you want to remove.

3. Click Remove

Note:

but you cannot remove any Windows/Mac OS X user

the storage system uses Active Directory authentication mode

and you select a Windows/Mac OS X user, this button displays dimmed.

When prompted to confirm the removal, click OK

The user no longer displays in the list on the Users page.

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Chapter

Working with groups

Adding a group

Managing Your Storage System

Windows and Mac OS X users can be put into groups, which makes several

users access to the same shared folder at once.

easier to give

When you click Users in the navigation bar and click Groups in the left pane, the page

displays a list of all currently configured groups. When you select a group in

the

Groups list, the members of that group appear in the adjacent Members lis

you’re using local authentication mode, you can add a group, modify the group membership, authentication remove

remove groups at any time.

mode, you can view the group membership but not add, modify, or

groups. Those actions can be done only on the Active Directory server

you’re using Active Directory

In local authentication mode, when you create a group, you typically specify which users

should be members of that group, although you can create an empty group and add users later. (You must add users as described in “Adding add those users to a group.)

users” before you can

Each user can be a member of multiple groups. For example, the user Alice might be a member of both the Marketing and Executives groups.

You can create up to 128 groups

To add a group

. In

the navigation bar, click Users

. In

the le

pane, click Groups

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Managing Your Storage System

3. Click Add

Note:

button displays dimmed

. In

the Group name text box, enter a unique name for the group.

the storage system uses Active Directory authentication mode, this

This name can be up to 15 characters long and can include letters, numbers, hyphens, double / \ [ ] : ; |

Specify which users should belong to this group, and then click OK

To do this

Add all users to the

group

Add selected users to

the

Remove all users from

the

Remove selected users

from

and underlines

period, or contain the following characters:

, + * ? < > @ " ' # ~ ` % $

. It

cannot begin with a period, contain spaces or a

Do this

Click Add All Users.

All users move from the Available users list to the Group

members

list.

In the Available users list, select the user(s) that you want

group

add and then click Add Selected User(s)

Click Remove All Users.

group

All users move from the Group members list to the

Available users list.

In the Group members list, select the user(s) that you want

the group

remove from the group and then click Remove Selected

User(s)

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Managing Your Storage System

a. To select multiple, contiguous users, hold down the Shift key and select the first user,

then select the last user. All users between the first and last selected user are selected.

To select multiple, non-contiguous users, hold down the Ctrl key as you select each user.

Changing the group membership

In local authentication mode, you can change which users are members of each group

any time. When you add a user to a group, that user immediately has access you remove a user from a group, the change does no disconnects

For example, the user Alice might be a member of both the Marketing and Executives groups. The Marketing group might have read-only access to the

all the shared folders that the group is authorized to access. However

t t

ake effect until that user

from the shared folder or shuts down the computer

, if

Budget shared folder, while the Executives group might have read/write access. As a member of the Executives group, Alice would have read/write access to that

older

. If

shared subsequently read/write The next time she connects, she will continue to have access to the shared folder

Alice is currently connected to that shared folder and you

remove her from the Executives group, she will continue to have

access to that folder until she disconnects or shuts down her computer

(since she is still a member of the Marketing group), but she will be able to only view

files there; she will not be able to add, modify, or delete any files.

the

To change the group membership:

. In

the navigation bar, click Users

. In

the le

pane, click Groups

. In

the Groups list, select the group whose membership you want to change

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Managing Your Storage System

4. Click Edit

Note:

button displays dimmed

Specify which users should belong to this group, and then click OK

To do this

Add all users to the

group

Add selected users to

the

group

Remove all users from

the

group

Remove selected users

from

the storage system uses Active Directory authentication mode, this

the group

Do this

Click Add All Users.

In the Available users list, select the user(s) that you want

add and then click Add Selected User(s)

Click Remove All Users.

In the Group members list, select the user(s) that you want

remove from the group and then click Remove Selected

User(s)

a. To select multiple, contiguous users, hold down the Shift key and select the first user,

then select the last user. All users between the first and last selected user are selected.

To select multiple, non-contiguous users, hold down the Ctrl key as you select each user.

The selected users move from one list to the other

On the Groups page, when you select this group in the Groups list, the adjacent

Members list immediately reflects the changes you just made.

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Chapter

Removing a group

Chang

ing

the authenticat

Managing Your Storage System

In local authentication mode, removing a group does not remove the users that are members of that group;

simply means that the group will no longer appear in the

Groups list on the Groups page. The users remain listed on the Users & Computers

page. (In Active Directory authentication mode, you cannot remove a

group on the storage system. That can be done only on the Active Directory server.)

However, removing a group can affect access to shared folders. When you remove a group, the members of that group will no longer have access to any shared folders

the group was authorized to access unless they were granted individual access

tha as well.

For example, the Executives group might include Alice, Bob, and Carlos, and that group

might have read/write access to the Budget shared folder Executives any

access to that shared folder

On the other hand,

group, Alice, Bob, and Carlos remain users, but they will no longer have

the Executives group had read/write access to the Budget shared

. If

you remove the

folder, but Alice had read-only access, when you remove the group, Bob and Carlos will no longer have access to the Budget shared folder (since their access rights were determined by their group membership), but Alice will continue to have read-only access, since that access right was granted to her on a user level.

To remove a group

. In

the navigation bar, click Users

. In

the le

. In

the Groups list, select the group that you want to remove

4. Click Remove

Note:

this button displays dimmed

When prompted to confirm the removal, click OK

The group no longer displays in the Groups lis

ion

mode

Your storage system can operate in one of two modes:

Local authentication mode

Active Directory authentication mode

pane, click Groups

the storage system uses Active Directory authentication mode,

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Chapter

Managing Your Storage System

In local authentication mode, the storage system authenticates all users who try to connect to shared folders, and you can add, modify, or remove all types of users (bo

Windows/Mac OS X and Linux/other Mac users). By defau

system

uses local authentication mode.

lt, the

storage

In Active Directory authentication mode, the Active Directory server authenticates all Windows users who try to connect to shared folders. You can add, modify, or remove create Directory

Linux /other Mac users, but not Windows users. In addition, you cannot

groups. All Windows users and groups are controlled entirely by the Active

server

Notes:

The authentication mode has no effect on backups performed using DiskSafe Express.

you use Active Directory authentication mode, the User must change

password

logon

check box must be cleared in the properties for each user on the Active Directory server who will be accessing shared folders on the storage system. In addition, each user’s password can be no longer than 24 characters.

you use Active Directory authentication mode, you must add any Mac OS X

users

your Active Directory server in order to provide those users with access

to shared folders on the storage system.

Active Directory authentication mode does not automatically include a guest

accoun Active

system will

However, the Active Directory administrator can create one on the

Directory server

you use Active Directory authentication mode, and the clocks of the storage

and the Active Directory server differ by more than five minutes, errors

occur whenever the storage system tries to connect to the Active

Directory server (that is, when you set the authentication mode, when synchronization shared

olders). You must adjust the storage system time, time zone, or both

between the two systems occurs, and when users access

to ensure that they match (as described in “Changing the system settings”).

Even

if the zone server the

time zone and time on the storage system. For example,

storage system and Active Directory server are in the same time

and have the same time, errors might still occur

adjusts for daylight savings

me. In this case, you must change both

the Active Directory

the Active

Directory server time is 2:00 P.M. in the Central Time zone (GMT-06:00), you

set

would then set the time to match the Active Directory server (14:00).

the storage system time zone to Eastern Time (GMT-05:00) and

you do this, do not synchronize the storage system with an NTP server, as the time will be readjusted

based on the time zone

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You can change the authentication mode at any time, but you must provide the administrator password to do so.

Caution: Changing the authentication mode deletes all your existing user data

and shared folder assignments. However

, if

any users are currently accessing shared folders, they will remain connected until they disconnect from the shared folders

To change the authentication mode:

4. Click Change Authentication Mode

shut down their computer

. In

the navigation bar, click Users

. In

the le

pane, click Authentication Mode

The Authenticat

. In

the Administrator password text box, enter the password for accessing the

storage

system.

ion

Mode page displays the current authentication mode.

The Authenticat

ion

Mode page displays.

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Managing Your Storage System

. If

you’re currently using Active Directory authentication mode, Local

authentication mode is selected by automatically, and Active Directory authentication

user assignments are deleted, and you can add new users (as described in

and

“Adding

users”) and assign them to shared folders (as described in “Assigning

users to shared folders”).

you’re currently using local authentication mode, Active Directory

authentication

mode displays dimmed. Click Finish. All your existing user data

mode is selected automatically, and Local authenticat

mode displays dimmed. Click Next. The Active Directory Server page

displays

. In

Active Directory server. (You cannot use the server’s name.)

. If

Secondary server

This

the Primary server

desired, enter the

server will be used

address text box, enter the

address of your primary

address of a secondary Active Directory server in the

address text box. (You cannot use the server’s name.)

the primary Active Directory server is not available

The secondary server must be in the same domain as the primary server

8. Click Next

The Active Directory User

page displays.

ion

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Managing Your Storage System

. In

the User name text box, enter the name of a user who has privileges to

access the Active Directory tree

When accessing the Active Directory server, this name will be appended with the

. In the

name.

. If

and

fully qualified domain name shown on this page.

Password text box, enter the password associated with the specified user

you want to specify the name of the organizational un

groups that will be able to access shared folders on the storage system,

that contains the users

enter the name in the Organizational unit name text box (up to 256 characters). must

For example, organizational un organizational

you om Directory tree on the next page. However subunits, you must specify an organizational unit name.

When you click Next, the Active Directory Tree page displays.

This unit must not have more than 100 subunits, and the name

preceded by a forward slash (as in /Sales).

Note: The name of the organizational un

the name is Sales/Marketing, you must either specify a different

name, leave the name blank, or change the name of the

unit on

it an

organizational un

the Active Directory server

name here, you can browse the Active

, if

the tree has more than 100

it it

self cannot contain a slash.

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Managing Your Storage System

Note:

more than five minutes, an error message displays. You must adjust the storage described

Even zone server the

time zone and time on the storage system. For example,

the storage system time and Active Directory server time differ by

system time, time zone, or both to ensure that they match (as

“Changing the system settings”).

if the

storage system and Active Directory server are in the same time

and have the same time, errors might still occur

adjusts for daylight savings

me. In this case, you must change both

the Active Directory

the Active

Directory server time is 2:00 P.M. in the Central Time zone (GMT-06:00), you

set

would

then set the time to match the Active Directory server (14:00).

the storage system time zone to Eastern Time (GMT-05:00) and

you do this, do

not synchronize the storage system with an NTP server, as the time will be

readjusted based on the time zone

12. Select the organizational units that contain the users or groups that will be allowed to access the shared folders on the storage system, and then click

You must select at least one organizational unit. Selecting the forward slash mark

(/) selects everyone in the tree.

Note: Your storage system supports only 128 users and 128 groups.

the selected organizational unit exceeds these maximums, the excess users or groups will not be added to the storage system.

The Active Directory Administrator

. In

the User name text box, enter an administrator user name for accessing the

Active Directory server

page displays.

This account will be used to automatically configure the Active Directory server to allow the storage system to become a trusted member and communicate directly

. In the

name,

with that server

Password text box, enter the password associated with the specified user

and then click Finish

. It is

used only when setting up this relationship.

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Managing Your Storage System

All the current users and groups associated with the selected organizational unit are imported into the storage system and appear on the Users & Computers and Groups pages.

this point, you can assign these users and groups to

shared folders (as described in “Assigning users to shared folders”).

Modifying

the Active Directory properties

your storage system is currently using Active Directory authentication mode, an

em called Active Directory Properties displays in the left pane when you click

Users in the navigation bar. When you click this item, you can change the

address of your primary or secondary Active Directory server, the user name or password system

for browsing the Active Directory tree, and how frequently the storage

should synchronize with the Active Directory server

To modify the Active Directory properties:

. In

the navigation bar, click Users

. In

the le

pane, click Authentication Directory Properties

This item displays only mode.

Mode

determine which mode you’re currently using, click Authentication

the left pane and observe the mode specified in the right pane.

When you click Authentication Directory Properties, the Update

Authentication Mode page displays.

you are currently using Active Directory authentication

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Make the desired changes,

To change this

The IP address of the

primary server

Active Directory

The IP address of the

secondary server

Active Directory

The user name or password

for

browsing the Active

Directory

tree

The number of minutes

between

synchronizations

Synchronizing the storage system and Active Directory server

By defau Active described

you add a new user or group to the Active Directory server and don’t want to wait until you can synchronize the storage system and Active Directory server immediately You should also do this and

To synchronize the storage system and Active Directory server:

lt,

the storage system obtains information about users and groups from the

Directory server every 30 minutes, and you can change this value (as

“Modifying the Active Directory properties”).

the next synchronization before assigning that user or group to a shared folder

if a

the user can no longer access shared folders on the storage system.

any, and click Apply

Do this

In the Primary server IP address text box, enter the IP address cannot

Note: The new server must reside in the same domain

the original server. To change domains, you must switch switch to Active Directory authentication mode again (as described

In the Secondary server IP address text box, enter the IP

address of your secondary Active Directory server.

(You

Note: The secondary server must reside in the same

domain

In the User name text box, enter the name of a user who has

privileges to access the Active Directory tree.

In the Password text box, enter the password associated

This user name and password will be used to obtain new user server

In the Synchronization interval (minutes) text box, enter synchronizations.

If this interval is too short, network traffic might be adversely whose problems

user’s password changed on the Active Directory server

Managing Your Storage System

your primary Active Directory server. (You

use the server’s name.)

back to local authentication mode and then

“Changing the authentication mode”).

cannot use the server’s name.)

the primary server.

with that user name.

and group information from the Active Directory

every synchronization.

the number of minutes that should elapse between

affected. If this interval is too long, users

passwords have changed might experience

accessing shared folders.

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. In

the navigation bar, click Users

. In

the le

pane, click either Users & Computers or Groups

3. Click Synchronize

The page displays the progress of the synchronization.

Notes:

Your storage system supports only 128 users and 128 groups selected exceeds to the storage system.

organizational unit on your Active Directory server currently these maximums, the excess users or groups will not be added

the clocks of the storage system and the Active Directory server differ by

than five minutes, errors will occur when the two systems synchronize. You must adjust the storage system time, time zone, or both to ensure that they match (as described in “Changing the system settings”).

Even

if the

storage system and Active Directory server are in the same time

zone and have the same time, errors might still occur

server adjusts for daylight savings time. In this case, you must change both

the time zone and time on the storage system. For example

the Active Directory server time is 2:00 P.M. in the Central Time zone (GMT-06:00), Time

(GMT-05:00) and then set the time to match the Active Directory

server (14:00).

you would set the storage system time zone to Eastern

you do this, do not synchronize the storage system with an

NTP server, as the time will be readjusted based on the time zone

Managing Your Storage System

. If

the

the Active Directory

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Managing shared folders

When you click Shared Folders in the navigation bar, the page displays a list of shared an item in the Shared folders list, the users and groups that can access that item appear an @ symbol.)

The Shared folders list also includes usbdisk1 and usbdisk2, whether or not any USB disks have been connected to the storage system.

You can create additional shared folders and delete them at any time. For both shared what

Creating shared folders

To create a shared folder, refer to “Creating shared folders”

resources, including both shared folders and USB devices. When you select

the Users with access list. (For groups, the group name is preceded by

olders and USB disks, you can change which users can access them and

they can do with the subfolders and files there.

Managing Your Storage System

mode, all users are automatically assigned to this folder and can create,

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Assign

ing

users to shared folders

For any shared folder or USB disk, you can specify which users can access what

level of access they have.

When you add a user to the list of authorized users for a shared folder or USB disk, tha

change takes effect immediately. However authorized t

ake effect until that user disconnects from the shared folder or USB disk, or shuts

the computer

down

For example, the user Alice might have read/write access to the Budget shared

. If

folder remove her from the list of authorized users or change her access level to read-only she will continue to have read/write access to that folder until she disconnects or shuts down her computer. The next time she connects, she will either not have access (if she was removed from the list of authorized users), or she will be able to

view the files there (if her access level was changed).

only

To change user access to shared folders and USB disks:

. In

access

3. Click Assign Access

Select the type of user that you want to assign, change the access level for, or

remove

The operating system used by the user determines which option you should choose—

shared folders using NFS. In this environment, access to shared folders is given to

entire computers, not to individual users of those computers. However, in Windows individual

Although you can choose only user type at a time, you can assign both types of users to the same shared folder

Managing Your Storage System

and

, if

you remove a user from the list of

users, or

you change the user’s access rights, the change does no

Alice is currently connected to that shared folder and you subsequently

the navigation bar, click Shared Folders

the Shared folders list, select the shared folder or USB disk whose user

you want to change.

and then click Next

Windows/Mac OS X user (CIFS) or Linux/Other Mac user (NFS)

Note: Linux users and Mac users who are not using OS X access

and Mac OS X environments, each computer user can have

access to a shared folder

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The page that displays next varies, depending on which type of user you selected.

Windows/Mac OS X user (CIFS)

Lin

ux/Other Mac user (NFS)

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Specify which users should be able to access this shared folder or USB disk,

and then click OK

To do this

Allow selected users to

access folder

Prevent selected users

from shared disk

a. To select multiple, contiguous users, hold down the Shift key and select the first user,

then select the last user. All users between the first and last selected user are selected.

To select multiple, non-contiguous users, hold down the Ctrl key as you select each user.

the shared

USB disk

accessing the

folder or USB

The selected users move from one list to the other

Notes:

To change the access level for a user, select the user in the Authorized

users

list and click Remove. Then select that user in the Unauthorized

users

list and click either Add (Read-Only) or Add (Read/Write)

Do this

In the Unauthorized users list, select the user(s) who

Users with read-only access can only view the files in the

In the Authorized users list, select the user(s) who should

should

able to access the shared resource and then

click

Add (Read-Only) or Add (Read/Write)

shared

resource; users with read/write access can view,

add,

modify, and delete folders and files in the shared

resource.

not

Remove

able to access the shared resource and then click

depending on the access level you now want the user to have.

you created groups (as described in “Adding a group”), you can perform

this step with groups as well.

This page shows all groups and all users. For example, group

named Group1, and added User2 and User3 to that group, the

you created a

Unauthorized groups list includes Group1, and the Unauthorized users

list includes User2 and User3.

you select Group1 and click

Add (Read-Only), Group1 moves to the Authorized groups list, but

User2

and User3 do not move to the Authorized users list. This allows

you

specify unique access rights for those users. For example, you

could

select User3 and click Add (Read/Write). This would mean that everyone excep

. To

assign users of a different type, repeat this procedure, selecting the other

user type in step 4.

Group1 would have read-only access to the shared folder

User3, who would have read/write access to

it.

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Deleting a shared folder

Once you have created a shared folder, you can delete delete disconnected

To delete a shared folder:

3. Click Delete

Managing Your Storage System

it at

any time. When you

shared folder, any users who are currently accessing

from

it.

are immediately

Caution: Deleting a shared folder deletes all the subfolders and files in that

shared folder

. If

you want to delete only selected subfolders or files, access the shared folder (as described in “Accessing shared folders”) and delete the desired items.

Notes:

You cannot delete the public folder

You cannot delete the contents of a USB disk using the Shared page. To delete

its

contents, you must give yourself read/write access to tha

Fol

ders

disk (as described in “Assigning users to shared folders”), access the disk (as described in “Accessing shared folders”), and then delete the desired folders and files.

To remove the USB disk from the storage system, use the Manager to disconnect physically unplug the USB disk from the storage system.

Even after you physically unplug the USB disk,

folders

reconnect

(as described in “Disconnecting USB devices”). Then

remains in the Shared

list. This ensures that you don’t have to re-assign users

the USB disk.

you later

. In

the navigation bar, click Shared Folders

. In

the Shared folders list, select the shared folder that you want to delete.

When prompted to confirm the deletion, click OK

The shared folder no longer displays in the Shared folders list, and all associated

subfolders and files are deleted.

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Managing backups

Once the users have used DiskSafe Express to back up their computer hard disks to the storage system (as described in Chapter 5, "Protecting Local Disks," ), the Backups page displays a list of each computer that has done this, the size o each protected disk, the date and time of all available backups, and the backup disk ID (the number used to identify the backup on both

storage system and on the Status page in DiskSafe Express).

the

If a

user ever has to recover a disk using the recovery CD or remotely boot from a backup The

user had to provide this password when protecting the disk. However user forgets recovering a disk using the recovery CD, refer to “Recovering a system disk

using the recovery CD”. For information about booting remotely, refer

to “Recovering a system disk while booting remotely”.)

Managing Your Storage System

the storage system, the user will be prompted for a password to do so.

, if

it,

you can reset the password using the Manager. (For information about

the

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For booting remotely, you can also specify the MAC address to use (if you want to remotely boot a computer using a different computer’s backup) and the backup to

Chang

ing

the recovery password

Configuring remote boot

boot

In addition, when a user removes protection for a disk, the existing backups are not deleted delete those backups manually using the Manager

To change the recovery password:

4. Click Change Password

Normally, when you enable remote boot for a client computer (as described in

“Enabling

However computer’s backup, you must change the MAC address. For example, has been infected by a virus, and all of to boot Computer1 from one of Computer2’s backups and recover that disk to Computer1. Computer2.

compu operate properly

You can also specify which backup to remotely boot from. By default, you always boot from the latest backup. (You can boot from an earlier backup, but no matter which

Managing Your Storage System

from.

The user can re-use the allocated space for new backups, or you can

. In

the navigation bar, click Backups

Computer name list in the Recovery passwords group box, select the name

of the computer whose recovery password you want to change.

. In

the Recovery password text box, type the password to use.

This password must be 12–16 characters long.

cannot contain multi-byte words. This means you can only enter ASCII character whose code value is less than

128.

When the confirmation message displays, click OK

The user must provide this password when recovering a disk from this storage system storage

using the recovery CD or when remotely booting from a backup on the

system.

remote boot”), no additional action is necessary on the storage system.

, if

you want to remotely boot one computer from another

its

backups are also infected, you might want

To do

this, you must change the MAC address associated with

Computer1

Note:

you try to recover one computer from another computer’s backup, both

ers must have identical hardware. Otherwise, the recovered files will no

backup you boot from, you can recover only the latest backup.)

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To configure remote boo

. In

the navigation bar, click Backups

. In

the Computer name list in the Remote boot group box, select the name o

the computer whose backup you want to remotely boot from.

. If

you’re remotely booting the computer from

MAC address. However

its

own backup, do not change the

, if

you’re booting a different computer from the

selected computer’s backup, enter the MAC address of the NIC of the computer

you want to remotely boot in the MAC address text box.

tha

Remote boot must have been previously enabled on that computer

From the Backup for booting remotely list, select the time and date of the

backup

that you want to remotely boot from.

To always boot from the most recent backup, select Latest backup

An asterisk (*) identifies the backup that will be used for booting remotely

5. Click Apply Boot Info

When the confirmation message displays, click OK

you changed the backup for booting remotely, an asterisk now displays next to

the

Notes:

You can remotely boot only from backups that were created after remote boo

was enabled on the client computer

the selected backup is deleted to make room for newer backups, the

recent backup will be used for booting remotely

most

selected backup

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Deleting a backup

Deleting a client

Managing Your Storage System

You can delete all backups of a given disk, but you cannot delete just an individual backup from a specific date and time.

Note:

you delete all backups of all disks for a particular computer compu name remains in the storage system and counts toward the total number of compu all backups of all disks and the computer name, refer to the next section, “Deleting

To delete all backups of a disk:

3. Click Delete Backup

If computer name, the original computer name remains on the storage system and counts storage compu

To delete a client:

ter no

. In

the navigation bar, click Backups

Select the radio button adjacent to the disk whose backups you want to delete

(in the second Select column).

When prompted to confirm the deletion, click OK

The disk no longer displays on the Backups page, and all backup versions are deleted page

remove protection for that disk, when the user subsequently accesses DiskSafe

Express, the Status page will indicate that the backup of the protected disk is offline. then and “Protecting your disks”

you remove DiskSafe Express from a particular computer, or

toward the total number of computers that are allowed to back up to the

ter

. In

the navigation bar, click Backups

Select the radio button to the left of the computer whose backups and computer

name

longer displays on the Backups page. However, that computer

ers that are allowed to back up to the storage system.

client.”

. If

well.

Note:

protect the disk again. For more information, refer to “Removing protection”

system. To delete all backups of all disks for a particular computer and the

name, you must delete the client.

you want to delete from the storage system (in the first Select column).

only one disk was protected, the computer name disdisplays from the

you delete a backup and the user did not previously

back up the disk once again, the user must remove protection and

, t

you want to delete

you change the

hat

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3. Click Delete Client

When prompted to confirm the deletion, click OK

All backups of all disks associated with this computer are deleted, and the compu

protection

ter

Note:

for that disk, when the user subsequently accesses DiskSafe Express, the

Status page will indicate that the backup of the protected disk is offline. To

back pro

ect the disk again. For more information, refer to “Removing protection”

and “Protecting your disks”.

Managing Your Storage System

name is also deleted from the storage system.

you delete a client and the user did not previously remove

the disk once again, the user must remove protection and then

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Setting up e-mail alerts

The Alerts page allows you to set up the storage system to notify up to three people via

e-mail

if a

space

To take advantage of this feature, you must have access to an SMTP e-mail server either within your own network or through an Internet service provider

will be sent within five minutes of the even within that time frame—for example, will

To set up e-mail alerts

. In

available for creating new files or performing a backup:

Note: The e-mail might not be sent immediately when the problem occurs, bu

not be sent.

the navigation bar, click Advanced

problem occurs—for example,

you replace the disk that failed—the alert

Managing Your Storage System

one of the disks fails, or

t. In

addition,

the problem is fixed

insufficient

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Specify whether or not the storage system should send e-mail notifications when a problem occurs by selecting or clearing the Send e-mail notifications check box.

you select this option, you must provide the fully qualified domain name or

address of your e-mail server and at least one e-mail address.

you clear this option, e-mail notifications will not be sent, and all the related

fields

this page appear dimmed. However informa re-enable e-mail notifications later complete

. In

domain

Specify whether or not your e-mail server requires authentication by selecting or

clearing

If into

. If

(root@localhost), or to be able to reply to the aler return

ion on this page, that information is retained so that you can easily

. If

you clear this option, you do not have to

the rest of this procedure; simply click Apply

the SMTP server name or

name or

the SMTP server authentication check box.

address of your e-mail server

address text box, enter the fully qualified

you select this option, you must enter a user name and password for logging

that server in the User name and Password text boxes.

you clear this option, no authentication will be performed

your e-mail server cannot use the default sender e-mail address

you want the individuals who receive e-mail notifications

enter the address that you want to appear as the

address in the Sender e-ma

address text box.

, if

you previously entered

For example, you could enter your own e-mail address (such as MyName@MyCompany.com).

. In

the First e-mail address text box, enter the e-mail address of an individual

who

should receive e-mail notifications when a problem occurs.

The e-mail address can be up to 128 characters long and must include the @ symbol (for example, MyName@MyCompany.com).

. If

you want e-mail notifications to be sent to other individuals as well, enter the

appropriate

address

8. Click Apply

When the confirmation message displays, click OK

e-mail addresses in the Second e-ma

text boxes.

address and Third e-mail

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10. To confirm that the configuration is correct, click Test E-ma the confirmation message

This sends a test message to the specified recipients test

message, make sure that all the entries on this page are correct. You might

have to modify the network settings (such as the gateway to use). For

also informa

settings”

ion about changing the network settings, refer to “Changing the network

. If

they do not receive the

il,

and click OK on

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Upgrading the firmware

The Firmware page displays the current version of the firmware that is installed on your

storage system.

available

For additional security, you must enter your administrator password in order to upgrade

the firmware.

Caution:

Managing Your Storage System

also allows you to upgrade

it if

newer firmware becomes

When you upgrade the firmware, the storage system restarts. Access to the Manager shared system, close

Restarting the storage system when a backup is occurring will not have any adverse resumes recovered can potentially corrupt the user’s operating system, and the user will have to recover the system disk using the recovery CD (or was not protected, re-install the operating system). Be sure to upgrade the firmware only when recovery is not occurring.

you upgrade from version 1.0 or 1.1, the personal folders (that is, the home

temporarily interrupted, and users will not be able to access the

olders during this process.

data

might be lost. Be sure to have all users save their changes and

any open files before you upgrade the firmware.

effect; the backup will resume automatically when the storage server

operation. However, restarting the storage system when a disk is being

users have files open on the storage

, if

the system disk

folders) that were automatically created for each Windows or Mac OS X user will

deleted

to another location before upgrading the firmware.

To upgrade the firmware:

. If

you want to retain the data in those folders, you must copy

. In

the navigation bar, click Advanced

. In

the le

pane, click Firmware

. In

the Firmware file text box, enter the path and file name for the firmware package from

(such as D:\fs-bc - 1.2-b507.pkg), or

the displayed list.

click Browse and select the file

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Managing Your Storage System

. In

the Administrator password text box, enter the password that you use for logging in to the Manager

5. Click Upgrade

. If

you are upgrading from version 1.0 or 1.1, click Continue to delete all home

folders and proceed with the upgrade.

When the confirmation message displays, click OK

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Disconnecting USB devices

The USB page displays a list of all USB devices that are currently attached to the storage USB cannot

When you plug a USB device into the storage system, the storage system automatically click

However, when you want to unplug a USB device from the storage system, you must first use the Manager to disconnect potential via the Manager, you can unplug

system, including the type of device

disks are identified by the names usbdisk1 and usbdisk2. (These names

changed.)

detects

Scan to update the display.)

problems with the device. Once the USB device has been disconnected

Managing Your Storage System

is, the manufacturer, and the name.

and adds that device to the USB page. (You might need to

it.

This prevents data corruption and other

it.

To disconnect a USB device:

. In

the navigation bar, click Advanced

. In

the le

pane, click USB

. In

the list of USB devices, select the device(s) that you want to disconnect.

4. Click Disconnect

When the confirmation message displays, click OK

You can now unplug the USB device.

retain, unplug

Note:

you inadvertently disconnect a USB device that you want to

from the storage system, plug

This reactivates the USB device.

Since the USB device always remains on the Shared assignmen

are always retained.

back in, and then click Scan

Fol

ders page, any user

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Changing the system settings

The System page displays the settings that you specified when you initially configured date

In local authentication mode, you can change any of these settings at any time. In Active the

storage system name. You can also change the administrator name and

password to use for logging in to the Manager

the storage system, such as the storage system name, and the current

and time

Directory authentication mode, you can change any of these settings except

Managing Your Storage System

To change any of the system settings:

. In

the navigation bar, click Advanced

. In

the le

pane, click System

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Make the desired changes:

To change this

Do this

The storage system name In the Storage system name text box, enter the new

name

use for the storage system.

This name can be up to 15 characters long and can

include

letters, numbers, and hyphens.

Note: If you change the name of the storage system, be

sure

also change that name in any local hosts files or

the DNS server in your network. The storage system

does

not register its name with your DNS server

automatically.

In Active Directory authentication mode, you cannot

The system date, time, or

time

zone

change

In the Date fields, enter or select the desired month, date,

and

the storage system name.

year.

In the Time field, enter or select the desired hour, minute,

and

second.

In the Time zone list, select the desired time zone.

Note: The storage system time does not automatically

Network Time Protocol

(NTP)

server name or IP

address

change this, needed.

In the NTP server name or IP address text box, enter the

name storage only

reflect daylight savings time. To accommodate

you can manually adjust the time and/or time zone as

or IP

address of the NTP server from which the

system should set its time. Yo u can use a name

if it is

resolvable.

The storage system will synchronize its time with the NTP

The administrator name

password

server every hour.

In the Administrator name text box, enter the user name

use for logging in to the Manager.

In the Password and Confirm password text boxes,

enter the password to use for logging in to the Manager. It cannot

contain multi-byte words. This means you can only

enter

ASCII character whose code value is less than 128.

The user name and password are case-sensitive.

4. Click Apply

When the confirmation message displays, click OK

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Changing the network settings

The Network page displays the network settings that were set when you initially configured

the storage system.

Managing Your Storage System

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You can change these settings at any time.

Note: Changing the IP address or subnet mask can have several effects:

Access to the Manager will be temporarily disrupted Manager using a Web browser and an new IP address. In addition local

hosts file or DNS server, you must update the

resources.

Users who accessed the shared folders using the previous disconnected described

Users running DiskSafe Express must restart that application. recovery again.

and must access them again using the new

“Accessing shared folders”)

was in progress and did not complete successfully, perform the action

, if

you added the storage system’s

. If

you access the

address, you will need to use the

address to a

address in those

address will be

address (as

If a

backup or

You can also configure the storage system to act as a DHCP server. In other words, the storage system can assign simplifying

the network configuration of each individual system.

addresses to other computers in your network,

In addition, your storage system can act as an FTP server. This allows all Windows and

Mac OS X users to use a Web browser to access the public folder. For more

informa

ion, refer to “Accessing shared folders using FTP”.

To change any of the network settings:

. In

the navigation bar, click Advanced

. In

the le

pane, click Network

Make the desired changes:

To change this

The workgroup to

which

the storage

system

The IP address(es)

used system

belongs

the storage

Do this

In the Workgroup name text box, enter the name of the

workgroup.

This name can be up to 15 characters long.

In the Port 1 group box, either select Get an IP address

automatically

server, IP address and subnet mask in the subsequent text boxes.

If you select Get an IP address automatically and your

network system address is 192.168.0.101, and the default subnet mask is

255.255.255.0).

does not have a DHCP server, or if the storage

and subnet mask are used. (The default IP address

obtain the IP address from your DHCP

select Use this IP address and enter the

directly attached to your computer, the default IP

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To change this

The IP address of the

gateway

Do this

If your network includes a gateway, and if the port on the

storage obtaining the (This number

system uses a specified IP address rather than

one from the DHCP server, enter the IP address of

default router in the Gateway IP address text boxes.

typically the same IP address as the port, with the last

being 1.)

If your network does not include a gateway, or if the port

obtains boxes server, server

its IP address from the DHCP server, leave these text

blank. (If the port obtains its IP address from a DHCP

the gateway will obtain its IP address from the DHCP

well.)

The DNS server to use If your network includes a DNS server, and if the port on the

storage obtaining

system uses a specified IP address rather than

one from the DHCP server, enter the primary IP address in the Preferred DNS server text boxes and the secondary boxes.

address in the Alternate DNS server text

If your network does not include a DNS server, or if the port

The DHCP settings

obtains boxes server, DHCP

If you want to use the storage system as a DHCP server, in

the the

its IP address from the DHCP server, leave these text

blank. (If the port obtains its IP address from a DHCP

the DNS server IP address will be obtained from the

server as well.)

Port 1 group box, select Use this IP address and enter

address and subnet mask in the subsequent text boxes.

Then select the Enable DHCP server check box, enter the

beginning and boxes.

address in the Starting IP address text boxes,

enter the last IP address in the Ending IP address text

For example, if the Starting IP address is 192.168.0.103

and

the Ending IP address is 192.168.0.107, the storage

system

192.168.0.104, 192.168.0.105, 192.168.0.106, and

will allocate the IP addresses 192.168.0.103,

192.168.0.107 to the first five computers that try to obtain their

addresses from the storage system. As soon as one of those computers shuts down or otherwise loses its network connection, that IP address will be assigned to the next

computer that tries to obtain its IP address from the

storage

system.

If you do not want to use the storage system as a DHCP

server,

clear the Enable DHCP server check box. (If Get an

address automatically is selected, you cannot use the

storage

system as a DHCP server.)

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To change this

The packet size for

transferring

data

Do this

Specify whether or not to transfer larger data packets

between network box.

the storage system and the computers in your

selecting or clearing the Jumbo Frames check

If you clear this option, the storage system will use 1514-byte

packets.

If you select this option, you can specify a larger packet size

(from 1514 to 9014 bytes).

Note: Using jumbo frames allows you to transfer data more

The FTP settings

quickly. network, (NICs) specified jumbo components.

If you want to use the storage system as an FTP server,

select

However, you can select this option only if your

Ethernet switch, and the network interface cards

the computers in your network support the

packet size. To determine whether you can use

frames, refer to the documentation for those

the Enable FTP server check box.

If you do not want to use the storage system as an FTP

server, clear this option.

For information about accessing the storage system using

FTP, refer to “Accessing shared folders using FTP”.

4. Click Apply

When the confirmation message displays, click OK

Note:

you changed the

now access the Manager using the new

Managing Your Storage System

address of the storage system, you must

address.

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Reconfiguring your storage system disks

The Disks page displays information about all the hard disks that are currently installed

This page includes the following details:

your storage system:

The disk configuration (that is, whether the disks use a linear or RAID configuration, and the RAID level)

The overall status of the disks:

Normal

Degraded

Failed

—All the disks are working properly

—One or more disks have failed but all the data is still available.

—The storage system has stopped working properly

The slot where each hard disk resides

The model number, serial number, and size of each hard disk

Managing Your Storage System

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The current status of each disk:

Linear or RAID n

configuration.

New

being

Spare

Rebuild

replaced)

N/A

has failed)

The hotplug indicator:

RED

YELLOW

GREEN

Note: Whenever you add or remove a disk from the storage system, you must

click

For detailed information about RAIDs and how adding, removing, or swapping disks affects the storage system, refer to Appendix B, "Disk Configurations," beginning.

You can change the disk configuration or amount of storage space that is allocated for shared folders at any time. However, for additional security, you must enter your administrator

Refresh to update this page

Expanding the shared storage

The disk space on your storage system is divided into two portions. One portion is for shared folders; the other is for backups of your computer disks. The Storage

Status view on the Home page shows how much disk space is currently allocated for

shared folders, how much is used by backups, and how much is available for either

You can expand the amount of disk space allocated for shared folders (as long as free

disk space is available), but you cannot reduce

disks

and losing all your data. Therefore, least amount of space for shared folders until all the computer disks that you plan to protect have been backed up to the storage system

To expand the amount of disk space allocated for shared folders:

. In

the navigation bar, click Advanced

. In

the le

Managing Your Storage System

—The disk is working properly as part of the specified

—The disk has been added to the storage system but is not currently

used.

—The disk is acting as a spare disk for the RAID.

ing

—The disk is being rebuilt (for example, when a failed disk is

—The disk is detected but not available for use (for example, when

—Removing the disk will cause the RAID to fail.

—Removing the disk will cause RAID degradation.

—Removing the disk will not affect the RAID.

password to be able to make these changes.

without reconfiguring your

it is

recommended that you allocate the

pane, click Disks

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4. Click Expand Shared Storage

6. Click OK

Reconfiguring the disks

Managing Your Storage System

. In

the Administrator password text box, enter your password for logging in to

the Manager

The Expand Shared Storage page displays:

Specify how much disk space to add to the space that is currently allocated for

shared

olders.

To allocate all available disk space, select Add all available disk space

To allocate a specific amount, select Add this much disk space and enter the

desired

number of gigabytes. (The minimum is 1 GB, and the maximum is the total

amount of space currently available. You can specify only whole numbers.)

When the confirmation message displays, click OK

Caution: Changing the disk configuration will delete all user information and all

data on all the disks.

Before you do this, have all the users disconnect from all shared folders (as described disks (as described in “Removing protection”).

“Disconnecting from shared folders”) and remove protection from all

When you are done, you must re-add all users, create new shared folders, and have

users once again protect their disks.

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Managing Your Storage System

To change the disk configuration:

. In

the navigation bar, click Advanced

. In

the le

pane, click Disks

. In

the Administrator password text box, enter your password for logging in to

the

Manager

4. Click Reconfigure Disks

When the confirmation message displays, click OK

The Disk Configuration page displays. (The options that appear on this page vary

depending on the number of hard disks that are currently installed in the

system.)

. If

each

To accept the defau pro

you want to add or remove hard disks, do so one at a time and click Scan after

action

disk configuration (which will provide the best level of data

ection available for the number of hard disks currently installed), click Next. By default, a linear disk configuration is used for a single hard disk, RAID 1 is used for two hard disks, and RAID 5 is used for three or four hard disks.

you want to change the disk configuration, select the desired RAID level and

then

click Next. (For detailed information about the different RAID levels, refer to

Appendix

"Disk Configurations.")

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Managing Your Storage System

The Disk Space Distribution page displays:

. To

accept how the disk space will be proportioned for shared folders and

backups

you want to allocate more space for shared folders, select Allocate more space

(only 200 MB will be allocated for shared folders), click Finish

for shared folders and then specify how much space to allocate (either available disk space or Specified disk space). If

you select Specified

disk space, enter the number of gigabytes to allocate for shared folders (the

minimum is 1 GB). Then click Finish

olders later (as long as free disk space is available), but you cannot reduce

without

Note: You can expand the amount of disk space allocated for shared

reconfiguring your disks and losing all your data

you plan to back up computer disks to your storage system, it is recommended back

space

allocated for shared folders. This ensures that adequate space is

available

When the confirmation message displays, click OK

that you use the minimum amount of space for shared folders,

all the computer disks that you plan to protect, and then expand the

for backups

All

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Managing Your Storage System

The screen displays the progress of the process:

When this process is complete, the storage system restarts

Close the browser window

ter the system has restarted, you can access the Manager and re-create your

users

and shared folders (as described in “Adding users” and “Creating shared

folders”).

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Viewing system status information

When you click Advanced in the navigation bar and click System Status in the lef pane, you can view many of the operational parameters of your storage system, including has been running, the current fan speed, the temperatures of the CPU and disks, the

network settings”), the

network settings of your port (several of which you can change as described in

“Changing the network settings”), the MAC addresses of your port, and the speed at

which data is being sent and received

To update the information on this page, click Refresh

CPU usage, memory usage, the amount of time that the storage system

address of the gateway (which you can change as described in “Changing the

address(es) of the DNS servers in your network, the

Managing Your Storage System

Note: The fan speed changes depending on the temperature of the unit

temperature of any of the disks reaches or exceeds 55° C (131° F), the storage system shuts down

the CPU reaches or exceeds 85° C (185° F), or

automatically

the temperature

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. If

the

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Logging out of the Manager

When you have finished using the Manager ensure

To log out:

hat unauthorized individuals do not make changes to the storage system.

. In

the navigation bar, click Log Out

When the confirmation message displays, click OK

The Log Out page displays:

. To

log back in to the Manager later, click Log

Managing Your Storage System

, it is

recommended that you log out to

In.

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Shutting down the storage system

To shut down the storage system, you can press the power button on the unit or you can shut the system down remotely using the Manager. To ensure that you

shut down the system accidentally, you must enter your administrator password

don’t to do this.

Caution:

access the shared folders on the storage system da files before you shut down the storage system.

Shutting down the storage system when a backup is occurring will not have any adverse powered recovered can potentially corrupt the user’s operating system, and the user will have to recover the system disk using the recovery CD (or protected, re-install the operating system).

To shut down the storage system using the Manager:

. In

4. Click Shut Down

you shut down the storage system, users will no longer be able to

might be lost. Be sure to have all users save their changes and close any open

effect; the

again. However, shutting down the storage system when a disk is being

backup will resume automatically when the storage server is

the navigation bar, click Advanced

the le

pane, click Shut Down

the Administrator password text box, enter the password for logging in to

the

Manager

A message displays, indicating that the system is shutting down.

Once the storage system shuts down, be blank. appear

you subsequently try to access the Manager, an error message will

since the storage system will no longer be running

Managing Your Storage System

self,

. If

users have shared files open,

, if

the system disk was not

you refresh the browser window

, it

will

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Working with Shared Folders

Accessing shared folders

Once you have added users and created shared folders (as described in “Adding

users” and “Creating shared folders”), the users need to perform some simple steps to

be able to access those folders. The procedure for doing this varies, depending on the user’s operating system. Each user can access only those shared folders that the user is authorized to access.

Windows users

Notes:

If t

you’re using Windows, you have two options for accessing shared folders: you can use My Computer/Windows Explorer to map a drive letter to the shared folder or you can install the Console and use that utility to map a drive letter to the shared folder the storage server or the shared folders; the computer where you install the Console must be on the same subnet as the storage

Note:

described folder is accessible via the Console. To access all other shared folders, you must use

he storage system uses Active Directory authentication mode, and the clocks than folders. You must adjust the storage system time, time zone, or both to ensure tha

shared repeat

the storage system and the Active Directory server differ by more

five minutes, errors will occur when users try to access the shared

they match (as described in “Changing the system settings”)

you change the

olders using the previous

the procedures described here using the new

With the Console, you don’t have to worry about remembering the name of

system.

your storage system uses Active Directory authentication mode (as

“Changing the authentication mode”), only the public

Computer/Windows Explorer

address of the storage system, users who accessed the

address will be disconnected and must

address.

displays them automatically. However

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Using My Computer/Windows Explorer

To access a shared folder using My Computer/Windows Explorer:

Open My Computer/Windows Explorer

From the T

The Map Network Drive dialog box displays:

ools

menu, click Map Network Drive

Working with Shared Folders

The exact appearance of this dialog box varies, depending on your operating system.

. In

the Drive list, select the drive letter that you want to assign to the shared

folder

. In

the

Folder

\\storage_system\shared_folder

where storage_system is the name or

shared_folder

system’s you would enter the following:

\\192.168.0.101\Photos

Note: You can use the storage system name only

the same subnet as the storage system,

address and name to your local hosts file, or

IP name

with a DNS server in your network.

Alternatively, you can click Browse and select the shared folder from the

Microsoft Windows Network

text box, enter the following

the name of the shared folder. For example,

address is 192.168.0.101 and the shared folder name is Photos

address of the storage system, and

your storage

your computer is in

you added the storage system’s

you manually registered the

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Using the Console

Working with Shared Folders

. To

automatically connect to this shared folder each time you log on to Windows,

select Reconnect at

you clear this option, you must repeat this procedure each time you want to

access

the shared folder

6. Click Finish

. If

prompted, enter your user name and password for accessing this shared

folder

and then click OK

Note:

logon.

the user name and password for accessing the shared folder are the same as your Windows user name and password, you are not prompted to provide a user name and password to access the shared folder

In addition, once you provide your user name and password for accessing one shared folder, you are not prompted to provide

shared folders to which you have access rights.

other

If the

storage system uses local authentication mode and the guest user has

again when you access

access to this shared folder, you can use guest as both the user name and password

You can now access the shared folder from My Computer/Windows Explorer

To access a shared folder using the Console:

Install the Console (as described in “Installing the Console”).

1. Click Start --> Programs -->

Storage System Console

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Working with Shared Folders

As soon as you start the Console,

automatically scans the network for storage

systems. This might take a few minutes. As soon as the scan is complete, the

pane displays a tree view of all the storage systems

found:

has already scanned

Note:

you connect a storage system to the network after the Console

it, or if

you change the

address of the storage system, you must click Discover Storage Systems to scan the network again and update the

tree in the left pane.

. In

the le

pane, double-click the name of the storage system that contains the

shared folders that you want to access.

your storage system uses both available ports to connect to the network, you

double-click either name

can

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Working with Shared Folders

The storage system name expands to display all the available shared folders:

Notes:

All shared folders appear in the left pane. However, you can access only the

ones that you are authorized to use.

your storage system uses Active Directory authentication mode, you must physically create a guest account in order to use and create shared folders.

. In

the le

Map Drive Letter

The Map Network Drive dialog box displays:

pane, select the shared folder that you want to access and then click

The exact appearance of this dialog box varies, depending on your operating system.

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Linux

users

Working with Shared Folders

. In

the Drive list, select the drive letter that you want to assign to the shared

folder

. To

automatically connect to this shared folder each time you log on to Windows,

select

Reconnect at

you clear this option, you must repeat this procedure each time you want to

access

6. Click Finish

. If

prompted, enter your user name and password for accessing this shared

folder

and then click OK

the shared folder

Note:

logon.

the user name and password for accessing the shared folder are the same as your Windows user name and password, you are not prompted to provide a user name and password to access the shared folder

In addition, once you provide your user name and password for accessing one shared folder, you are not prompted to provide

shared folders to which you have access rights.

other

If the

guest user has access to this shared folder, you can use guest as both

the user name and password.

again when you access

You can now access the shared folder from My Computer/Windows Explorer

To access a shared folder on a computer running Linux:

Create a directory by entering the following command at the command prompt:

mkdir /my_directory

where my_directory is the name of the directory

Be sure to include the full path to the directory (for example,

/mnt/my_directory

. If

desired, display a list of all the available shared folders by entering the

following

showmount -e storage_system

command:

where storage_system is the

address of the storage system

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Mac users

Mac OS X

Working with Shared Folders

Mount the desired shared folder by entering the following command:

mount storage_system:/nas/NASDisk-00002/folder /my_directory

where storage_system is the name

the shared folder, and my_directory is the name of the directory tha

you created in step 1.

you included a full path when creating the directory, be sure to include the full

path

with this command (for example,

/NASDisk-00002/folder /mnt/my_directory

Repeat steps 1 through 3 for each shared folder that you want to access.

address of the storage system, folder is the

mount storage_system:/nas

The procedure for accessing a shared folder on a Mac varies, depending on whether the Mac is running OS X or an older operating system. (Macs running OS X

access the same shared CIFS folders as Windows users. Mac running older

can operating

systems can access the same shared NFS folders as Linux users.)

To access a shared folder on a Mac running OS

From the Go menu, click Connect to Server

. In

the Address text box, enter the following and click Connect

smb://storage_system

where storage_system is the name or

Note: You can use the storage system name only

the same subnet as the storage system,

address and name to your local hosts file, or

IP name

. In

access and then click OK

Enter the user name and password for accessing this shared folder, and then

click

If the the

with a DNS server in your network.

the Select a share list, select the name of the shared folder that you want to

OK.

guest user has access to this shared folder, you can use guest as both

user name and password.

An icon with the name of the shared folder is created on the desktop.

Repeat steps 1 through 4 for each shared folder that you want to access.

address of the storage system.

your computer is in

you added the storage system’s

you manually registered the

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Other Mac operating systems

. To

For information about accessing a shared folder using NFS on a Mac running an operating

Working with Shared Folders

access the shared folder, double-click the icon on the desktop.

system older than OS

please refer to your Mac documentation

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Accessing shared folders using FTP

you enabled the storage system to act as an FTP server (as described in

“Changing the network settings”), all Windows and Mac OS X users can use a Web

browser to access the public folder

Note: Even

prevent

a access), all existing Windows and Mac OS X users have full read/write access to the

public folder when accessing

To access shared folders using FT

. At a

computer running Windows or Mac OS

following

ftp://user_name@storage_system

where user_name is the user name as defined on the storage system and

storage_system

p://user1@storage or

the same subnet as the storage system,

address and name to your local hosts file, or

IP name

You can also use guest as the user name.

. If

prompted, enter your user name and password for accessing shared folders,

then click OK

and

you used the guest user name, the password is also guest

Double-click any of the displayed folders or files to open them.

You have full read/write access to all the folders and files in the public folder and

you can create new ones.

Even

browser in your browser window.)

larger than 2 GB.

you changed the access rights to the public folder (for example, to

particular user from accessing

the address bar, and press Enter:

the name or

p://user1@192.168.0.101).

Note: You can use the storage system name only

with a DNS server in your network.

you browse to other websites, you remain logged in until you close the

window. (That is, you can return to the FTP site using the Back button

Note: Files copied to or from the storage system using FTP can be no

Working with Shared Folders

altogether or to limit a user to read-only

via FTP

address of the storage system (for example

open a Web browser, enter the

your computer is in

you added the storage system’s

you manually registered the

Altos easyStore Manual 93

Acer AEASYSTORE Annexe 3

Specifications and Main Features

Frequently Asked Questions

User Manual