Acer A-810 Service Guide

Service guide files and updates are available

please refer to http://csd.acer.com.tw

Ducati Service Guide

on the ACER/CSD web; for more information,

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Copyright

Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in
a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed of implied, with respect to the contents hereof and specially
disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is
sold or licensed “ as is”. Should the program prove detective following their purchase, the buyer (are not Acer Incorporated, its distributer, or it
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damage resulting from any defect in
the software.

Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

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SCREEN MESSAGES

Denotes actual messages that appear on
screen.

NOTE

Gives bits and pieces of additional Information
related to the current topic.

WARNING

Alerts you to any damage that might result
from doing or not doing specific actions.

CAUTION

Gives precautionary measures to avoid
possible hardware or software problems.

IMPOTENT

Reminds you to do specific actions, relevant to
the accomplishment of procedure.

Conventions

The following conventions are used in this manual:

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Preface

Before using this information and the product it supports, please read the following general

information.

1. This service guide provides you with all technical information relating to the BASIC

CONFIGURATION decide for Acer‟s “ global” product offering. To better fit local market

requirement and enhance product competitiveness, your regional office MAY have decided to
extend the functionality of a machine. These LOCALIZED FEATURES will NOT be recovered in
this generic service guide. In such cases, please contact your regional office or the responsible
personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date
information available on your regional web or channel. If, for whatever reason, a part number
change is made, it will not be noticed in the printed Service Guide. For ACER-AUTHORIZED
SERVICE PROVIDER, your Acer office may have a DIFFERENT part number code to those
given in the FRU of this printed Service Guide. You must use the list provided by your regional
Acer office to order FRU parts for repair and service of customer machines.

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CHAPTER1

System Specifications

Features

Below is a brief summary of the smartphone‟s many features:

Operating System

 Android 4.2.2 (Jelly Bean)

Processor

 Intel®Atom processor Z2560, 1.6 GHz Intel® Hyper-Threading Technology

Memory

 1 GB of POP ON LPDDR2, with 16GB eMMC

Display

 7.9” XGA Color TFT-LCD with LED Backlight Design

Resolution: 1024*768 (4:3)
MIPI interface

Dimensions

 203 (L) x 138.4 (W) x 8.15 (T) mm

Weight

 ＜380g

Wireless LAN

 IEEE 802.11b/g/n

GPS

 Support GPS & GNSS

Bluetooth

 Bluetooth® 3.0

Camera

 Main camera: 5MP Camera with Auto Focus
 Front camera: 2M (1600X1200) Fixed Focus camera

Expansibility

 Micro SD card slot, up to 32GB, SDHC 2.0 compatible

Interface/Audio

 Built-in microphone and speaker, 3.5mm headset jack

Interface/Data

 Micro USB ( USB 2.1 High Speed )

Battery

 Rechargeable Lithium-ion battery, capacity: 4300 mAh
 Fly mode Stand-by : > 1588 hours, Video playback Time: > 7.5 hours

Ergonomic Design

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 Touch Window for fingertip
 Side keys:

- Volume Up/Down

- Power Button

Power

 Voltage range: 100 ~ 240V AC
 DC Adaptor, 5.35V/2A, Micro-USB

Software (pre-loaded)

 7digital (Tablet x86)
 Amazon App Suite Widget (Tablet x86)
 Audible (Tablet x86)
 Top HD Games (Tablet x86)
 WildTangent (Tablet x86)
 Skype (Tablet x86)
 Acer Remote Files (Tablet)
 AcerCloud Docs (Tablet)
 Camera 1.0 (Tablet)
 Clear.fi 2 - AcerCloud Portal (Tablet x86)
 Clear.fi 2 - Music (Tablet)
 Clear.fi 2 - Photo (Tablet)
 Clear.fi 2 - Video (Tablet)
 Demo Video Data (Tablet-Ducati)
 Amazon Kindle (Tablet x86)
 Amazon Local (Tablet x86)
 Amazon MP3 (Tablet x86)
 Appstore (Tablet x86)
 TuneIn (Tablet x86)
 Life Image (Tablet x86)
 Acer Live Updater
 Dropbox OOBE Launcher (Tablet x86)
 Dropbox (Tablet x86)
 Evernote (Tablet x86)
 Kobo (Tablet x86)
 Simeji (Tablet x86)
 McAfee Mobile Security (Tablet x86)
 AccuWeather (Tablet x86)
 Acer Registration 2.0 (Tablet)
 AcerNidus
 App Hiding (Tablet x86)
 Demo Video App (Tablet)
 App Hiding - Amazon Source (Tablet x86)
 Astro (Tablet x86)
 Digital Clock Widget 2.1 (Tablet x86)
 Weather Widget 2.1 (Tablet x86)

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 Zinio Reader (Tablet x86)
 Agoda (Tablet x86)

System Block Diagram

Your Acer table Tour

After examining your smartphone features, let us show you around your tablet.

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View

Item

Specification

Intel

Intel®Atom processor Z2560, 1.6 GHz Intel® Hyper-Threading
Technology

Item

Specification

Display resolution

1024 x 768, KD079D1-35NA-A8

Item

Specification

Battery Capacity

4300 mAh (minimum capacity), Lithium-ion battery cell, rechargeable
and replaceable battery pack

AC input voltage

100~240 Vac

DC output voltage

5.35Vdc (typical)

Hardware Specifications and Configuration

Processor

7.85” TFT - LCD

Battery

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DC output current

2A (typical)

Full charge time

4.3 hour to reach 100% (when in standby mode)

Video playback time

Video playback time: > 7.5 hours

Standby

Fly mode Stand-by : > 1588 hours

Item

Specification

Type

Main camera: 5MP Camera with Auto Focus with one LED flashlight
Front camera: 2M(1600x1200) Fixed Focus camera

Item

Specification

Chipset

SiRFstar® CSRG05t™ WLCSP

Item

Specification

Memory embedded

ROM 16GB / RAM 1GB

Memory expansion

MicroSD memory card up to 32GB (SDHC 2.0 compatible)

Camera

GPS

System memory

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CHAPTER2

Software Upgrade(SD Download)

Features List

• SD download is an easy way for device to perform image upgrade, it supports below features
– Support ROM image upgrade without PC
– Support ROM image upgrade between different SKUs
– Support ROM image upgrade with default NV item update
– Support display image download progress bar upon screen
– Support image file integrity check

Abstract

This document will descript how to use SD card to upgrade Acer Ducati images (SD/SDs).

How to perform SD_download

1. Double click SD/SDs, Copy update.zip from SD/SDs to SD Card

2. Device turn off

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3. Insert SD card into device

4. Press volume down and power key

5. Device Vibrated

6. Release all key and press volume up and hold volume up

7. Device vibrated

8. Release all key to launch boot menu.

9. Press Volume Up/Down to select “ Apply update from external SD card” and press Power Key

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trigger selection

10. Press Volume Up/Down to select “ update.zip” and press Power Key to start update

11. After showing Install from sdcard complete, Press Volume Up/Down to select “ reboot system now”
and press Power Key to reboot and finish update

Ducati SW download SOP

Pre-condition

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To download Ducati SW, We shall have a PC with Windows OS system. Here , we used Windows

XP SP3 system based PC. We shall install USB driver and install Ducati SW download tool. then modify
Windows register table. Then reboot the system. Here is the detail step:

 Install USB driver, unzip the follow two driver and click to install.

IntelAndroidDrvSetup1.3.3.exe.zip
iSocUSB-Driver-Setup-1.0.3.exe.zip

 Install Download tool. click to install.

PhoneFlashTool_4.2.1.0_external_win32.exe

 Modify Windows register table

Export register table-- RegHack.reg，then reboot the PC.

 Unzip the EUU（shipping image and Service ROM（factory image）to EUU directory and

Service ROM directory .

Ducati SW download step

一．Update to new EUU

1. Open Phone Flash Tool 4.2.1.

2. Click Phone flash tool “Browser” button，select flash.xml from EUU directory. Then Phone flash

tool will display it is ready to download SW. Here we assume that your Ducati device has EUU
image already or has the service ROM image already.

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3. Switch Ducati device to SW download mode.

a) Power off the Ducati.
b) Hold volume down key more than 2 seconds and click power on key to force the Ducati

enter SW download mode.
c) Connect the USB cable to your device and PC.
d) When you see “start to flash” button become green. Click it to download SW.

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4. After download SW is done, you shall see flashing status bar becomes green with 100%
indicator. Unplug the USB cable.

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二． Update to Service ROM

1. Open Phone Flash Tool 4.2.1.

2. Click Phone flash tool “Browser” button，select flash_reflow_repair.xml from Service ROM
directory. Then Phone flash tool will display it is ready to download SW. Here we assume that
your Ducati device has EUU image already or has the service ROM image already.

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3. Switch Ducati device to SW download mode.

a) Power off the Ducati.
b) Hold volume down key more than 2 seconds and click power on key to force the Ducati

enter SW download mode.
c) Connect the USB cable to your device and PC.
d) When you see “start to flash” button become green. Click it to download SW.

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4. After download SW is done, you shall see flashing status bar becomes green with 100%
indicator. Unplug the USB cable.

Notes：

1. To run Phone flash tool, your PC must install Net Framework 4.0.

2. During SW downloading, if PC prompts that a new device is found, need install driver, please

refer to USB driver--- C:\Program Files\Intel Android Device USB driver.

3. During active phone flash tool, if system prompts that can‟t find wdapi1100.dll, please copy the

wdapi1100.dll from service ROM package to C:\WINDOWS\system32\.

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CHAPTER3

Disassembly and Assembly SOP

Disassemblt Requirements

To disassemble the smartphone, you need the following tools;

 Wrist grounding strap and conductive mat to prevent electrostatic discharge.
 A clean, dry, lint-free cloth to prevent damage to the LCD during disassembly
 Plastic pry less than or equal to 0.96 mm thickness
 Tweezers (plastic and metal)

NOTE: 1. The screws for the different components vary in size. During the disassembly process,
group the screws with the corresponding components to avoid mismatch when putting back the
components.

2. The screws are SUGGESTED not to be re-used

3. The adhesives, Gaskets and foil conductors cannot be re-used. (Except this one,
Gasket_Middle_Unibody_A5Q.)

Related Information

The product previews seen in the disassembly procedures may not represent the final product

color or configuration.

General Information

Pre-disassembly Instructions

IMPORTANT: Before proceeding with the disassembly procedure, make sure that you do the
following:

1. Turns of the power to the system.

2. Unplugs the USB adaptor and all other cables from the system.

3. Covers the work area with a clean, dry, lint-free cloth to protect the LCD panel.

4. Places the system on a flat, stable surface.

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Disassemblt Process

The disassembly process is divided into the following sections:

 External component disassembly
 Main unit disassembly

The following flowcharts provided in succeeding disassembly sections illustrate the entire
disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware
components.

NOTE: Torque is 0.9±0.1kgf/mm and driver speed is lower than 750 rpm

External Module Disassembly Process

External Module Disassembly Flowchat

NOTE: Items enclosed with broken lines ( ) are optional and may not be present.

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