Abit IL9 PRO, IL9 PRO-V User Manual

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IL9 Pro IL9 Pro-V
Motherboard Intel Socket 775
Installation Guide
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The information in this document is subject to change without notice and does not represent a commitment on part of the vendor, who assumes no liability or responsibility for any errors that may appear in this manual.
No warranty or representation, either expressed or implied, is made with respect to the quality, accuracy or fitness for any particular part of this document. In no event shall the manufacturer be liable for direct, indirect, special, incidental or consequential damages arising from any defect or error in this manual or product.
Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners.
This document contains materials protected under International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed without the expressed written permission of the manufacturer and authors of this manual.
If you do not properly set the motherboard settings, causing the motherboard to malfunction or fail, we cannot guarantee any responsibility.
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Contents
1. Hardware Setup ................................................ 1
1.1 Specifications .............................................................1
1.2 Choosing a Computer Chassis......................................2
1.3 Installing Motherboard................................................2
1.4 Checking Jumper Settings ...........................................3
1.4.1 CMOS Memory Clearing Header and Backup
Battery ......................................................................
1.5 Connecting Chassis Components .................................4
1.5.1 ATX Power Connectors .......................................4
1.5.2 Front Panel Switches and Indicators Headers.......5
1.5.3 FAN Power Connectors .......................................5
1.5.4 Chassis Speaker Connector.................................5
1.6 Installing Hardware ....................................................6
1.6.1 CPU Socket 775 .................................................6
1.6.2 DDR2 Memory Slots ...........................................8
1.6.3 PCI Express X16 Add-on Slots.............................9
1.7 Connecting Peripheral Devices.....................................9
1.7.1 Floppy and IDE Disk Drive Connectors.................9
1.7.2 Serial ATA Connectors ...................................... 10
1.7.3 Additional USB 2.0 Port Headers .......................10
1.7.4 Internal Audio Connectors ................................11
1.7.5 Front Panel Audio Connection Header ...............11
1.7.6 PCI and PCI Express X16, X1 Slots .................... 12
1.8 Connecting Rear Panel I/O Devices............................ 12
2. BIOS Setup ...................................................... 13
3. Driver & Utility ................................................ 14
4. Appendix ......................................................... 15
4.1 規格(繁體中文).................................................... 15
4.2 规格(简体中文).................................................... 16
3
4.3 Troubleshooting (How to Get Technical Support?) ...... 17
4.3.1 Q & A..............................................................17
4.3.2 Technical Support Form....................................18
4.4 Contact Information..................................................19
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1. Hardware Setup

1.1 Specifications

CPU
IL9 Pro: Support Intel Core 2 Duo, Pentium D, Pentium 4, Celeron D Processor with 1066MHz FSB
IL9 Pro-V:
Pentium D, Pentium 4, Celeron D Processor with 800MHz FSB
Supports Intel Hyper-Threading Technology
Chipset
IL9 Pro: Intel 945P / ICH7
IL9 Pro-V: Intel 945PL / ICH7
Memory
IL9 Pro: 4x 240-pin DIMM slots (DIMM1~DIMM4) support maximum memory capacity up to 4GB Supports Dual Channel DDR2 667 Un-buffered Non-ECC memory
IL9 Pro-V: 2x 240-pin DIMM slots (DIMM1 and DIMM3) support maximum memory capacity up to 2GB Supports Dual Channel DDR2 533 Un-buffered Non-ECC memory
Support Intel Core 2 Duo, Pentium Dual-Core,
1x PCI-E X1
3x PCI
Internal I/O Connectors
1x Floppy port
1x ATA 100 IDE connector
4x SATA 3Gb/s connectors
2x USB 2.0 headers
1x FP-Audio header
1x CD-In connector
Rear Panel I/O
1x PS/2 Keyboard connector
1x PS/2 Mouse connector
1x COM port
1x LPT port
4x USB 2.0 connectors
1x RJ-45 Gigabit LAN connector
1x 7.1CH Audio Connector
1x S/PDIF Out
RoHS
100% Lead-free process and RoHS compliant
LAN
Onboard 10/100/1000M LAN
Audio
Onboard 7.1CH HD Audio CODEC
Serial ATA
4x SATA 3Gb/s
Miscellaneous
ATX form factor (305mm x 244mm)
Specifications and information contained herein are subject to change without notice.
The motherboard and its component layouts illustrated in this chapter were based mainly on model “IL9 Pro”, unless specifically stated.
Expansion Slots
1x PCI-E X16
1x PCI-E X16 (PCI-E X4 bandwidth)
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1.2 Choosing a Computer Chassis

Choose a chassis big enough to install this motherboard.
As some features for this motherboard are implemented by
cabling connectors on the motherboard to indicators and switches or buttons on the chassis, make sure your chassis supports all the features required.
If there is a possibility of adopting some more hard drives, make sure your chassis has sufficient power and space for them.
Most chassis have alternatives for I/O shield located at the rear panel. Make sure the I/O shield of the chassis matches the I/O port configuration of this motherboard. You can find an I/O shield specifically designed for this motherboard in its package.

1.3 Installing Motherboard

Most computer chassis have a base with many mounting holes to allow the motherboard to be securely attached, and at the same time, prevent the system from short circuits. There are two ways to attach the motherboard to the chassis base: (1) with studs, or (2) with spacers.
Basically, the best way to attach the board is with studs. Only if you are unable to do this should you attach the board with spacers. Line up the holes on the board with the mounting holes on the chassis. If the holes line up and there are screw holes, you can attach the board with studs. If the holes line up and there are only slots, you can only attach with spacers. Take the tip of the spacers and insert them into the slots. After doing this to all the slots, you can slide the board into position aligned
with slots. After the board has been positioned, check to make sure everything is OK before putting the chassis back on.
Always power off the computer and unplug the AC power cord before adding or removing any peripheral or component. Failing to so may cause severe damage to your motherboard and/or peripherals. Plug in the AC power cord only after you have carefully checked everything.
To install this motherboard:
1. Locate all the screw holes on the motherboard and the chassis base.
2. Place all the studs or spacers needed on the chassis base and have them tightened.
3. Face the motherboard’s I/O ports toward the chassis’s rear panel.
4. Line up all the motherboard’s screw holes with those studs or spacers on the chassis.
5. Install the motherboard with screws and have them tightened.
To prevent shorting the PCB circuit, please REMOVE the metal studs or spacers if they are already fastened on the chassis base and are without mounting-holes on the motherboard to align with.
This side faces the
chassis’s rear panel.
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1.4 Checking Jumper Settings

For a 2-pin jumper, plug the jumper cap on both pins will make it CLOSE (SHORT). Remove the jumper cap, or plug it on either pin (reserved for future use) will leave it at OPEN position.
SHORT
For a 3-pin jumper, pin 1~2 or pin 2~3 can be shorted by plugging the jumper cap in.
Pin 1~2 SHORT
OPEN

1.4.1 CMOS Memory Clearing Header and Backup Battery

The time to clear the CMOS memory occurs when (a) the CMOS data becomes corrupted, (b) you forgot the supervisor or user password preset in the BIOS menu, (c) you are unable to boot-up the system because the CPU ratio/clock was incorrectly set in the BIOS menu, or (d) whenever there is modification on the CPU or memory modules.
This header uses a jumper cap to clear the CMOS memory and have it reconfigured to the default values stored in BIOS.
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Pin 2~3 SHORT
OPEN
Pins 2 and 3 shorted (Default): Normal operation.
Pins 1 and 2 shorted: Clear CMOS memory.
To clear the CMOS memory and load in the default values:
1. Power off the system.
2. Set pin 1 and pin 2 shorted by the jumper cap. Wait for a few seconds. Set the jumper cap back to its default settings --- pin 2 and pin 3 shorted.
3. Power on the system.
4. For incorrect CPU ratio/clock settings in the BIOS, press <Del> key to enter the BIOS setup menu right after powering on system.
5. Set the CPU operating speed back to its default or an appropriate value.
6. Save and exit the BIOS setup menu.
CMOS Backup Battery:
An onboard battery saves the CMOS memory to keep the BIOS information stays on even after disconnected your system with power source. Nevertheless, this backup battery exhausts after some five
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years. Once the error message like “CMOS BATTERY HAS FAILED” or “CMOS checksum error” displays on monitor, this backup battery is no longer functional and has to be renewed.
To renew the backup battery:
1. Power off the system and disconnect with AC power source.
2. Remove the exhausted battery.
3. Insert a new CR2032 or equivalent battery. Pay attention to its polarity. The “+” side is its positive polarity.
4. Connect AC power source and power on the system.
5. Enter the BIOS setup menu. Reconfigure the setup parameters if necessary.
CAUTION:
Danger of explosion may arise if the battery is incorrectly renewed.
Renew only with the same or equivalent type recommended by the battery manufacturer.
Dispose of used batteries according to the battery manufacturer’s instructions.

1.5 Connecting Chassis Components

1.5.1 ATX Power Connectors

These connectors provide the connection from an ATX power supply. As the plugs from the power supply fit in only one orientation, find the correct one and push firmly down into these connectors.
ATX 24-Pin Power Connector:
The power supply with 20-pin or 24-pin cables can both be connected to this 24-pin connector. Connect from pin-1 for either type. However, a 20-pin power supply may cause the system unstable or even unbootable for the sake of insufficient electricity. A minimum power of 300W or higher is recommended.
ATX 12V 4-Pin Power Connector:
This connector supplies power to CPU. The system will not start without connecting power to this one.
Auxiliary 12V Power Connector:
This connector provides an auxiliary power source for devices added on PCI Express slots.
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1.5.2 Front Panel Switches and Indicators Headers
This header is used for connecting switches and LED indicators on the chassis front panel.
Watch the power LED pin position and orientation. The mark “+” align to the pin in the figure below stands for positive polarity for the LED connection. Please pay attention when connecting these headers. A wrong orientation will only result in the LED not lighting, but a wrong connection of the switches could cause system malfunction.
Pin Definition Pin Definition
1 HD LED + 2 Message LED + 3 HD LED - 4 Message LED ­5 RESET 6 Power Switch 7 RESET 8 Power Switch 9 Reserved

1.5.3 FAN Power Connectors

These connectors each provide power to the cooling fans installed in your system.
CPUFAN1: CPU Fan Power Connector
SYSFAN2~3: System Fan Power Connector
These fan connectors are not jumpers. DO NOT place jumper caps on these connectors.

1.5.4 Chassis Speaker Connector

This header provides the connection to chassis speaker.
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1.6 Installing Hardware
DO NOT scratch the motherboard when installing hardware. An accidental scratch of a tiny surface-mount component may seriously damage the motherboard.
In order to protect the contact pins, please pay attention to these notices:
1. A maximum 20 cycles of CPU installation is recommended.
2. Never touch the contact pins with fingers or any object.
3. Always put on the cap when the CPU is not in use.

1.6.1 CPU Socket 775

The installation procedures vary with different types of CPU fan-and-heatsink assembly. The one shown here is served for demo only. For detailed information on how to install the one you bought, refer to its installation guidelines.
1. Place the board so that the lever-hook of the socket is on your left side. Use your left thumb and forefinger to hold the lever hook, pull it away from the retention tab. Rotate the lever to fully open position.
2. Use your right-thumb to raise the load plate. Lift it up to fully open position.
3. Use your right thumb and forefinger to grasp the CPU package. Be sure to grasp on the edge of the substrate, and face the Pin-1 indicator toward the bottom-left side. Aim at the socket and place the CPU package vertical down into the socket.
4. Visually inspect if the CPU is seated well into the socket. The alignment key must be located in the notch of package.
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5. Use your left hand to hold the load plate, and use your right thumb to peel the cap off.
The cap plays an
important role in protecting contact pins. In order to prevent bent pin, PUT ON the cap after operation or testing.
8. Place the heatsink and fan assembly onto the socket. Align the four fasteners toward the four mounting holes on the motherboard.
6. Lower the plate onto the CPU package. Engage the load lever while gently pressing down the load plate.
9. Press each of the four fasteners down into the mounting holes. Rotate the fastener clock-wise to lock the heatsink and fan assembly into position.
7. Secure the lever with the hook under retention tab.
10. Attach the four-pin power plug from the heatsink and fan assembly to the CPU FAN connector.
A higher fan speed will be helpful for better airflow and heat-dissipation. Nevertheless, stay alert to not touch any heatsink since a high temperature generated by the working system is still possible.
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1.6.2 DDR2 Memory Slots
Both [DIMM2] and [DIMM4] slots appear in model IL9 Pro only.
To reach the performance of Dual Channel DDR2, the following rules must be obeyed:
For a 2-DIMM dual-channel installation: Populate DIMM modules of the same type and size on slots [DIMM1]+[DIMM3], or slots [DIMM2]+[DIMM4].
For a 4-DIMM dual-channel installation: Populate 2 DIMM modules of the same type and size on slots [DIMM1]+[DIMM3], and another 2 DIMM modules of the same type and size on slots [DIMM2]+[DIMM4].
[DIMM1] and [DIMM3] slots are made of the same color. [DIMM2] and [DIMM4] are made of another same color.
Usually there is no hardware or BIOS setup required after adding or removing memory modules, but you will have to clear the CMOS memory first if any memory module related problem occurs.
To install system memory:
1. Power off the computer and unplug the AC power cord before installing or removing memory modules.
2. Locate the DIMM slot on the board.
3. Hold two edges of the DIMM module carefully, keep away from touching its connectors.
4. Align the notch key on the module with the rib on the slot.
5. Firmly press the module into the slots until the ejector tabs at both sides of the slot automatically snap into the mounting notch. Do not force the DIMM module in with extra force as the DIMM module only fits in one direction.
6. To remove the DIMM modules, push the two ejector tabs on the slot outward simultaneously, and then pull out the DIMM module.
Static electricity can damage the electronic components of the computer or optional boards. Before starting these procedures, ensure that you are discharged of static electricity by touching a grounded metal object briefly.
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1.6.3 PCI Express X16 Add-on Slots
These slots support the connections of graphics cards that comply with PCI Express specifications. This motherboard provides dual PCI-Express X16 slots for one or two graphics cards installation:
One PCIE graphics card installation (Normal Mode):
Install one PCIE graphics card into [Master] slot (the PCIEX1 slot on this motherboard).
One PCIE graphics card installation Two PCIE graphics cards installation
Two PCIE graphics cards installation (CrossFire Mode):
Install one CrossFire
Edition graphics card into [Master] slot (the PCIEX1 slot on this motherboard), and one CrossFire graphics card into [Slave] slot (the PCIEX2 slot on this motherboard).
The ATI CrossFire™ technology currently supports the Microsoft Windows XP with Service Pack 2 only.
Slot PCI-E1 will be disabled when slot PCIEX2 is installed.
Compatible

1.7 Connecting Peripheral Devices

1.7.1 Floppy and IDE Disk Drive Connectors

Connect the single end at the longer length of ribbon cable to the FDD on the board, the two connectors on the other end to the floppy disk drives connector. Generally you need only one floppy disk drive in your system.
The red line on the ribbon cable must be aligned with pin-1 on both the FDD port and the floppy connector.
Connect the single end (blue connector) at the longer length of ribbon cable to the IDE port of this board, the other two ends (gray and black connector) at the shorter length of the ribbon cable to the connectors of your hard drives.
Make sure to configure the “Master” and “Slave” relation before connecting two drives by one single ribbon cable. The red line on the ribbon cable must be aligned with pin-1 on both the IDE port and the hard-drive connector.
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1.7.2 Serial ATA Connectors
Each SATA connector serves as one single channel to connect one SATA device by SATA cable.
To connect SATA device:
1. Attach either end of the signal cable to the SATA connector on
motherboard. Attach the other end to the SATA device.
2. Attach the SATA power cable to the SATA device and connect the
other end from the power supply.

1.7.3 Additional USB 2.0 Port Headers

Each header supports 2x additional USB 2.0 ports by connecting bracket or cable to the rear I/O panel or the front-mounted USB ports of your chassis.
Pin Pin Assignment Pin Pin Assignment
1 VCC 2 VCC 3 Data0 - 4 Data1 ­5 Data0 + 6 Data1 + 7 Ground 8 Ground
10 NC
Make sure the connecting cable bears the same pin assignment.
The motherboard in this photo is served for DEMO only, and
may not be the same type or model as the one described in this manual.
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1.7.4 Internal Audio Connectors
This connector connects to the audio output of internal CD-ROM drive or add-on card.

1.7.5 Front Panel Audio Connection Header

This header provides the connection to audio connector at front panel.
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Pin Signal Name Function
1 AUD_MIC Front Panel Microphone input signal 2 AUD_GND Ground used by Analog Audio Circuits 3 AUD_MIC_BIAS Microphone Power 4 AUD_VCC Filtered +5V used by Analog Audio Circuits 5 AUD_F_R Right Channel audio signal to Front Panel
6 AUD_RET_R
7REVD Reserved 8Key No Pin 9 AUD_F_L Left Channel Audio signal to Front Panel
10 AUD_RET_L
Right Channel Audio signal to Return from Front Panel
Left Channel Audio signal to Return from Front Panel
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1.7.6 PCI and PCI Express X16, X1 Slots
Install PCI Express X1 card into slot “PCI-E1”.
Install PCI cards into slots “PCI1”, “PCI2”, and/or “PCI3”.
Slot PCI-E1 will be disabled when slot PCIEX2 is installed.

1.8 Connecting Rear Panel I/O Devices

The rear I/O part of this motherboard provides the following I/O ports:
Mouse: Connects to PS/2 mouse.
Keyboard: Connects to PS/2 keyboard.
LPT1: Connects to printer or other devices that support this
communication protocol.
COM1: Connects to external modem, mouse or other devices that support this communication protocol.
USB1/USB2: Connects to USB devices such as scanner, digital speakers, monitor, mouse, keyboard, hub, digital camera, joystick etc.
LAN1: Connects to Local Area Network.
AUDIO1:
- Line-In: Connects to the line out from external audio sources.
- Line-Out: Connects to the front left and front right channel.
- Mic-In: Connects to the plug from external microphone.
- R.L./R.R. (Rear Left / Rear Right): Connects to the rear left
and rear right channel.
- Cen./Sub. (Center / Subwoofer): Connects to the center and
subwoofer channel.
- S/PDIF Out: This connector provides an S/PDIF-Out connection
through optical fiber to digital multimedia devices.
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2. BIOS Setup

This motherboard provides a programmable EEPROM so that you can update the BIOS utility. The BIOS (Basic Input/Output System) is a program that deals with the basic level of communication between processor and peripherals. Use the BIOS Setup program only when installing motherboard, reconfiguring system, or prompted to “Run Setup”.
After powering up the system, the BIOS message appears on the screen, the memory count begins, and then the following message appears on the screen:
PRESS DEL TO ENTER SETUP
If this message disappears before you respond, restart the system by pressing <Ctrl> + <Alt> + <Del> keys, or by pressing the Reset button on computer chassis. Only when these two methods fail should you restart the system by powering it off and then back on.
After pressing <Del> key, the main menu screen appears.
CMOS Setup Utility – Copyright (C) 1985-2004, American Megatrends, Inc.
Standard BIOS Features BIOS Security Features
Boot Configuration Features Load Optimal Settings
Advanced BIOS Features Load Best Performance Settings
Advanced Chipset Features Save Changes and Exit
Power Management Features Discard Changes and Exit
Hardware Health Configuration
:Move +/-/:Value Enter:Select F1:General Help EXC:Exit

F8:Best Performance Settings F9:Optimized Settings F10:Save
Configure Time and Date. Display System Informaton…
V02.58 (C)Copyright 1985-2004, American Megatrends, Inc.
In order to increase system stability and performance, our engineering staff is constantly improving the BIOS menu. The BIOS setup screens and descriptions illustrated in this manual are for your reference only, and may not completely match with what you see on your screen.
Do not change the BIOS parameters unless you fully understand its function.
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3. Driver & Utility

The “Driver & Utility CD” that came packed with this motherboard contains drivers, utilities and software applications required for its basic and advanced features.
Place the “Driver & Utility CD” into the CD-ROM drive in your system. The following installation auto-run screen appears. If not, browse the root directory of the CD-ROM via the File Manager, and double click the “AUTORUN” file.
[Drivers]: Click to enter the driver installation menu.
[Manual]: Click to enter the user’s manual menu.
[Utility]: Click to enter the utilities installation menu.
[
“Driver & Utility CD”.
[
Browse CD]: Click to browse the contents of this
Close]: Click to exit this installation menu.
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4. Appendix

4.1 規格(繁體中文)

處理器
IL9 Pro:支援具備 1066MHz 前端匯流排的Intel Core 2 Duo, Pentium D, Pentium 4, Celeron D 處理器
IL9 Pro-V:支援具備 800MHz 前端匯流排的Intel Core 2 Duo, Pentium Dual-Core, Pentium D, Pentium 4, Celeron D 處理器
支援 Intel Hyper-Threading 技術
晶片組
IL9 ProIntel 945P / ICH7
IL9 Pro-VIntel 945PL / ICH7
記憶體
IL9 Pro:4 條(DIMM1~DIMM4240 針腳 DIMM 插槽支援最大 4GB 記憶體容量 支援雙通道 DDR2 667 無緩衝非ECC 記憶體
IL9 Pro-V:2 條(DIMM1 DIMM3240 針腳DIMM 插槽支援最 大 2GB 記憶體容量 支援雙通道 DDR2 533 無緩衝非ECC 記憶體
擴充插槽
1 PCI-E X16 插槽
1 PCI-E X16 插槽 (PCI-E X4 頻寬)
1 PCI-E X1 插槽
3 PCI 插槽
內部輸入/輸出接頭
1 個軟碟埠
1 ATA 100 IDE 接頭
4 SATA 3Gb/s 接頭
2 USB 2.0 接頭
1 FP-Audio 接頭
1 CD-In 接頭
後面板輸入/輸出接頭
1 PS/2 鍵盤接頭
1 PS/2 滑鼠接頭
1 COM 連接埠
1 LPT 連接埠
4 USB 2.0 接頭
1 RJ-45 Gigabit 網路接頭
1 7.1 聲道音效接頭
1 S/PDIF 音源輸出接頭
網路
內建 10/100/1000M 網路控制器
音效
支援 7.1 聲道HD 音效
Serial ATA
4 SATA 3Gb/s
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RoHS
100%無鉛處理與 RoHS 相容
其他
ATX 主機板規格(305mm x 244mm
本手冊的規格與資訊若有變動,恕不另行通知。
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4.2 规格(简体中文)

处理器
IL9 Pro: 支持具备1066MHz 前端总线的 Intel Core 2 Duo, Pentium D, Pentium 4, Celeron D 处理器
IL9 Pro-V: 支持具备 800MHz 前端总线的 Intel Pentium Dual-Core, Pentium D, Pentium 4, Celeron D 处理器
支持 Intel
超线程技术
芯片组
IL9 Pro: Intel 945P / ICH7
IL9 Pro-V: Intel 945PL / ICH7
内存
IL9 Pro: 4 条(DIMM1~DIMM4240 针脚 DIMM 插槽支持最大 4GB 内存容量 支持双信道 DDR2 667 无缓冲非 ECC 内存
IL9 Pro-V: 2 条(DIMM1 DIMM3240 针脚 DIMM 插槽支持最 大 2GB 内存容量 支持双信道 DDR2 533 无缓冲非 ECC 内存
网络
内建 10/100/1000M 网络控制器
音效
支持 7.1 声道 HD 音效
串行 ATA
4 SATA 3Gb/s
Core 2 Duo,
3 个 PCI 插槽
内部输入/输出接头
1 个软盘端口
1 ATA 100 IDE 接头
4 SATA 3Gb/s 接头
2 USB 2.0 接头
1 FP-Audio 接头
1 CD-In 接头
后面板输入/输出接头
1 PS/2 键盘接头
1 PS/2 鼠标接头
1 COM 连接埠
1 LPT 连接埠
4 USB 2.0 接头
1 RJ-45 Gigabit 网络接头
1 7.1 声道音效接头
1 S/PDIF 音源输出接头
RoHS
100%无铅工艺,符合 RoHS 规范
其它
ATX 主机板规格(305mm x 244mm
本手册的规格与信息若有变动,恕不另行通知。
扩充插槽
1 PCI-E X16 插槽
1 PCI-E X16 插槽(PCI-E X4 频宽)
1 PCI-E X1 插槽
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4.3 Troubleshooting (How to Get
Technical Support?)

4.3.1 Q & A

Q: Do I need to clear the CMOS before I use a new motherboard to assemble my
new computer system?
A: Yes, we highly recommend that you clear the CMOS before installing a new motherboard.
Please move the CMOS jumper from its default 2-3 position to 1-2 for a few seconds, and then back. When you boot up your system for the first time, follow the instructions in the user's manual to load the optimized defaults.
Q: If my system hangs when I update the BIOS or set the wrong CPU parameters,
what should I do?
A: Whenever you update the BIOS or if the system hangs due to wrong CPU parameters
setting, always clear CMOS jumper before booting up again.
Q: Why does the system fail to boot up again right after a mechanical power-off?
A: Please keep a 30-second interval between each mechanical power On/Off.
Q: Why does the system fail to boot up and nothing displays on the screen after I
did some over-clocking or non-standard settings inside the BIOS?
A: It should not cause hardware or permanent damage to motherboard when BIOS settings
were changed from default to over-clocking or non-standard status. We suggest the following three troubleshooting methods to discharge CMOS data, recover
the hardware default status, and then making the motherboard work again. There is no need to bother returning the motherboard to where you bought it from or go through an RMA process. Step 1. Switch off the power supply unit and then switch it on again after one minute.
If there is no power-switch on the power supply unit, disconnect its power cord for one minute and then reconnect. Press and hold the <Insert> key on the keyboard, and press the power-on button to boot up system. If it works, release the <Insert> key and hit <Del> key to enter the BIOS setup page to apply the correct settings.
If the situation remains the same, repeat the procedures in Step 1 three times, or try Step 2.
Step 2. Switch off the power supply unit or disconnect the power cord. Open the
chassis cover. Locate the CCMOS jumper near the button battery. Change the jumper position from default 2-3 to 1-2 for one minute to discharge the CMOS data, and then put it back to default 2-3 position.
Close the chassis and switch on the power supply unit or plug in the power cord. Press the power-on button to boot up system. If it works, hit <Del> key to enter the BIOS setup page to do the correct settings.
If the situation remains the same, try Step 3.
Step 3. The same procedure as Step 2, but while discharging the CMOS data, pull out
the ATX power connectors from motherboard and remove the button battery during CMOS discharge.
Q: How to get a quick response for my request on technical support? A: Please carry out a simple troubleshooting before sending “Technical Support Form”:
System boot-up fails after the system had been assembled:
Check the motherboard’s supporting specifications first to see if all the key components attached in your system can meet.
To do so, you may:
Remove all the unnecessary add-on devices (except the CPU, VGA card, DRAM, and
Power Supply), and then reboot.
If the trouble still exists, try another VGA card of different brand/model to see if the
system will start.
If the trouble still exists, try another memory module of different brand/model.
If the trouble still exists, try another CPU and Power Supply.
If the system runs successfully, shut it down and start re-installing the interface cards and devices that were previously installed in the system. Re-install and start the system one at a time until the system won’t start.
Malfunction in the OS:
If the system hangs after resuming from S3 or some testing program, if the CPU cannot be recognized properly, if the display resolution mixed, or if a certain program cannot be executed, etc, you may:
Upgrade the motherboard’s latest BIOS version.
Upgrade the add-on device’s latest driver version.
Check if there is any conflict in the “Control Panel/System Properties”.
Q: How to fill in the “Technical Support Form”? A: To fill in this “Technical Support Form”, please refer to the following instructions:
Region: Type in your country name.
E-mail: Type in your contact E-mail information.
First name: Type in your first name.
Last name: Type in your last name.
Subject: Type in the model name and the problem of your motherboard.
Example 1: AA8XE and SCSI 29160 malfunction Example 2: AA8XE boot fails, POST code AF Example 3: AA8XE (system hang when S3 resume)
Motherboard: Type in the model name and revision number of your motherboard.
Example: AA8XE REV: 1.00
BIOS Version: Type in the BIOS version of your motherboard. (You can find it on
the screen during the POST sequence.)
CPU: Type in the brand name and the speed (MHz) of your CPU. (Illustrate the
over-clocking status if you had done so.) Example: Intel 650 3.4GHz (OC FSB=220MHz)
IL9 Pro/IL9 Pro-V 17
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Memory brand: Type in the brand and model name of your memory module.
Example: Memory brand: Kingston (KVR533D2N4/1G)
Memory size: Type in the size of your memory module.
Example: 512M* 4PCS
Memory configuration: Type in the memory configuration in BIOS setting.
Example: Memory Timing: 2.5-3-3-7 @533MHz
Graphics information: Note Graphics card’s brand, model and driver version
Graphics card: Type in the brand and model name of your graphics card.
Example: ATI RADEON X850 XT PE
Graphics driver version: Type in the driver version of your graphics card
Example: Catalyst 5.12V
Power supply maker: Type in the brand and model name of your power supply
unit.
Power supply wattage: Type in the power wattage of your power supply unit.
Storage devices: Type in the brand and specifications of your HDD drive and
quantity. Specify if it was inserted on IDE (Master or Slave) or SATA ports, including the RAID allocation status. Example 1: WD Caviar WD600 60GB (on IDE2 master), Maxtor DiamondMax 10 SATA 300GB (on SATA 3) Example 2: Maxtor DiamondMax 10 SATA 300GB *2 (on SATA 3, SATA 4 RAID 1)
Optical devices: Type in the brand and specifications of your optical drives and
quantity. Specify if it was inserted on IDE (Master or Slave) or SATA ports.
Other devices: Indicate which add-on cards or USB devices you are
relate to the problem. If you cannot identify the problem’s origin , indicate all the add-on cards or USB devices inserted on your system. Example: AHA 29160 (on PCI 2), Sandisk Cruzer mini 256MB USB Flash-disk.
Operating system: Indicate which OS and language version
Example: Microsoft Windows XP SP2, English version Example: Microsoft Media Center Edition 2005, Korean version
Problem description: Describe the problem of your system configuration. Indicate
the steps to duplicate problem if possible. See the blank Technical Support Form, or visit our website to fill in the form on line
(http://www.abit.com.tw/page/en/contact/technical.php).
Q. Is the motherboard dead? Do I need to return it to where I bought from or go
through an RMA process?
A: After you have gone through the troubleshooting procedures, yet the problem still exists,
or you find an evident damage on the motherboard, please contact our RMA center. (http://www2.abit.com.tw/page/en/contact/index.php?pFUN_KEY=18000&pTITLE_IMG)
absolutely sure

4.3.2 Technical Support Form

Region:
E-mail:
First name:
Last Name:
Subject:
Motherboard:
BIOS Version:
CPU:
Memory brand:
Memory size:
Memory configuration:
Graphics card:
Graphics driver
Power supply maker:
Power supply wattage:
Storage devices:
Optical devices:
Other devices:
Operating system:
Problem description:
version:
18 IL9 Pro/IL9 Pro-V
Page 23

4.4 Contact Information

Taiwan Head Office
Universal ABIT Co., Ltd.
No. 323, Yang Guang St., Neihu, Taipei, 114, Taiwan
Tel: 886-2-8751-3380 Fax: 886-2-8751-3381
sales@abit.com.tw
Sales:
Marketing:
market@abit.com.tw
North America, South America
Universal ABIT (USA) Corporation
2901 Bayview Drive, Fremont, CA 94538, U.S.A.
Tel: 1-510-623-0500 Fax: 1-510-623-1092
http://www.abit-usa.com
Website:
Latin America:
RMA Center:
ventas@abit-usa.com
http://rma.abit-usa.com
UK, Ireland
Universal ABIT UK Co. Ltd.
Unit 3, 24-26 Boulton Road, Stevenage, Herts SG1 4QX, United Kingdom
Tel: 44-1438-228888 Fax: 44-1438-226333
For technical support and RMA return:
technical@abitcomputer.co.uk returns@abitcomputer.co.uk
Germany and Benelux (Belgium, Netherlands, Luxembourg), France, Italy,
Spain, Portugal, Greece, Denmark, Norway, Sweden, Finland, Switzerland
Universal ABIT NL B.V.
Jan van Riebeeckweg 15, 5928LG, Venlo, The Netherlands
Tel: 31-77-3204428 Fax: 31-77-3204420
Chamber of Commerce Venlo – number 12062448
Austria, Czech, Romania, Bulgaria, Slovakia, Croatia, Bosnia, Serbia and Macedonia, Slovenia
Universal ABIT Austria Computer GmbH
Schmalbachstrasse 5, A-2201 Gerasdorf / Wien, Austria
Tel: 43-1-7346709 Fax: 43-1-7346713
office@abit-austria.at
Contact:
http://www.abit-austria.at
Website:
Shanghai
Universal ABIT (Shanghai) Co. Ltd.
FL 19 Xuhui Yuan BLOG NO.1089 ZhongShan s 2 RD, ShangHai 200030 The People's Republic of China
Tel: (86-21) 54102211 Fax: (86-21) 54104791
http://www.abit.com.cn
Website:
Poland
Universal ABIT Poland (Rep. office)
Strzegomska 310/2, 54-432 Wroclaw
Tel: +48-71-718-12-39 Fax: +48-71-718-12-38
Grzegorz Morgiel
Contact:
Turkey
Universal ABIT Turkey (Rep. office)
Tel: 90 532 211 6860
Iran
Universal ABIT (Rep. office)
No.50, Valiasr Computer Center, Valiasr St. Tehran Iran
Tel: 98-21-88944287 Fax: 98-21-88941655
Alireza Khoshdel
Contact:
IL9 Pro/IL9 Pro-V 19
Page 24
http://www.abit.com.tw
P/N: 4310-0000-68 Rev. 2.00
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