Aastra DT190 User Guide

DT190
BusinessPhone Communication Platform
User Guide
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© Ericsson Enterprise AB 2006
BusinessPhone – Cordless phone DT1902

Table of Contents

page
Welcome ..........................................................4
Important .........................................................6
Description ..................................................... 12
Switching On/Off ............................................ 18
Incoming Calls ...............................................19
Outgoing Calls ...............................................22
During Calls ....................................................27
Call Forwarding .............................................. 30
Information ..................................................... 36
Mailbox System ..............................................40
Abbreviated Numbers .................................... 49
Group Facilities .............................................. 53
Other Useful Facilities .....................................57
Security .......................................................... 64
Least Cost Routing ........................................66
Integrated Phonebook .................................... 67
System Phonebook ........................................ 74
Write text .......................................................76
Alternative programming for Automatic Callback,
Camp-on, Intrusion ........................................78
Adjustments ...................................................79
Audible Signals ..............................................83
Useful Hints ....................................................84
Installation ......................................................85
Reference ...................................................... 91
Troubleshooting ..............................................97
Glossary ......................................................... 98
Index .............................................................. 99
Table of Contents
3BusinessPhone – Cordless phone DT190

Welcome

Welcome
Welcome to the User Guide for the Cordless phone DT190 in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250.
The features described in this User Guide are related to version 7.0 or higher of the BusinessPhone Communication Platform. Some might not work in earlier versions of the system and/or might be protected by a license package that has to be bought separately.
The User Guide describes the facilities of the BusinessPhone Communication Platform and the Cordless phone DT190 with a default programming. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise/
BusinessPhone – Cordless phone DT1904
Welcome

Copyright

All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.
If this publication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Declaration of Conformity

Hereby, Ericsson Enterprise AB, S-131 89 Stockholm, declares that this telephone is in conformity with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC.
Details to be found at: http://www.ericsson.com/sdoc
5BusinessPhone – Cordless phone DT190

Important

Important
This section describes the information that is important to know before you use the DT190 phone, battery, charger and the functions described.
Note: This User guide describes the supported BusinessPhone Communication Platform functions together with the most commonly used phone-specific functions. All phone-specific functions are listed in the menu structure, see section “Menu
structure” on page 17.
Before using the DT190 the first time you have to charge and connect the battery, see section “Installation” on page 85.

Guidelines, warnings and precautions for safe and efficient use

Recommendations

Always keep and handle your products with care and keep them in a clean and dust-free place. Proper use and care will prolong the products life. Use a soft absorbent tissue or cloth to remove dust, dirt or moisture.
Always ensure that the phone, battery and charger are used and operated in the intended environment for which they are designed.
Operate the phone in temperatures between +5°C to +45°C (42°F to 113°F).
Do not expose your products to liquid, moisture, humidity, solvents, strong sunlight, harsh environments or extreme temperatures, never above +60°C (+140°F).
BusinessPhone – Cordless phone DT1906
Important
Exposure to heat may cause batteries to leak, overheat or explode, resulting in fire, burns or other injuries.
Do not put the product in the microwave oven: This may cause damage to either the oven or the product.
Do not attempt to disassemble or alter any part of the phone, the charger(s) or the battery-pack. Disassembly or alteration may result in electrical shock or irreversible damage to the equipment. Only a qualified service personnel or an authorized Ericsson partner should conduct internal inspections, alterations and repairs.
Do not expose your product to open flames or lit tobacco products.
Do not drop, throw or bend your products. This may cause malfunction or electric shock.
Do not paint your product.
Do not use your product in an area where a potentially explosive atmosphere exists.
To avoid hearing impairment, accept the call before holding your product to your ear.
The DT190 phone is not specified as intrinsically safe, so do not use it in areas with a danger of explosion.

Disposing of the product

Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products.

Power supply

Connect the AC power adapter of the charging unit only to the designated power sources as marked on the charger.
Make sure the cord is positioned so that it will not be subjected to damage or stress.
To reduce risk of electrical shock, unplug the chargers from any power source before attempting to clean or move it.
The AC power adapters must not be used outdoors or in damp areas.
Never alter the cord or plug. If the plug will not fit into the outlet, have a proper outlet installed by a qualified electrician.
Limit the distance between the mains socket and the cordless phone when charging for easy accessibility.
7BusinessPhone – Cordless phone DT190
Important
As an energy saving measure, disconnect the charger from the main socket after charging.
When unplugging the mains adapter from the power outlet, make sure that your hands are dry and ensure that you hold the solid portion of the mains adapter.
Do not pull on cables.

Charging and batteries

Please read carefully the following important precautions before the first time use of the batteries. Make sure to understand and observe all cautionary instructions stated, so as to avoid any possible safety hazards that are caused by any misuse, misapplication or damage to batteries.
Only use batteries, mains adapters or desk and rack chargers designed for use with your product.
Use of power sources not explicitly recommended may lead to overheating, reduced battery performance, distortion of the equipment and fire or other damages.
Cordless phones are equipped with Nickel Metal Hydride (NiMH) batteries or Lithium Ion Lion batteries. In a complex infrastructure, the talk- and standby time may differ, due to the consequence of the increase in signaling.
The battery must always be completely charged (minimal
5.5 hours) before first time use.
The battery in your product is designed to withstand many charge cycles.
Use only the recommended charging equipment.
Improper charging can cause heat damage or even high pressure rupture.
Observe proper charging polarity.
Do not solder lead wires directly onto the battery.
Do not apply water to the battery.
The initial charging of a NiMH battery will cause the battery to become warm. This is a normal effect of charging NiMH batteries.
The batteries are replaceable, however it is not the intention to do this frequently.
Only charge the batteries when placed in the phone.
Use only the specified battery-packs for your product.
BusinessPhone – Cordless phone DT1908
Important
Never heat or dispose of the battery into a fire, which, or else, may cause leakage, burst or fire.
Do not cover the product while being charged. Do not charge the phone in a closed cabinet or drawer. The charging of the battery is a chemical process and causes the battery to become warm during charging. Make sure the environment in which the phone is charged, is well vented.
Do not connect the battery's positive and negative leads altogether in any case.
Do not strike or drop the battery. It may cause damage to the battery.
Do not charge the battery under the temperature of +5°C (+41°F). Be sure to charge the battery between the temperatures of +5°C and +45°C (+41°F and 113°F). Charging beyond these conditions may impair the battery performance and shorten the life cycle.
Do not use battery packs from different types, brands or of different capacities.
The battery is to be stored in a dry cool place, with the ambient temperature around of +25°C (+77°F) for best performance.
The battery continues to discharge a minimal portion of its power, even if the product is switched off or the battery is removed.
Dispose the battery in accordance with all local regulations, applicable in your country.
9BusinessPhone – Cordless phone DT190
Important

Warnings

•Smoke or fumes Stop operating the products and turn off immediately in case of smoke or fumes. Unplug the mains adapter and remove the batteries from the phone immediately. Continued operation may result in fire or electrical shock.
•LCD If the liquid crystal display breaks, avoid injury by not letting the liquid crystal touch the skin, getting it into the eye or into the mouth or getting cut by the broken glass.

Preventing malfunction

Never place the equipment in close proximity of electric motors, welding equipment or other devices generating strong (electro) magnetic fields. Exposure to strong (electro) magnetic fields may cause malfunction and corrupt the communication.
Moving the equipment rapidly between warm and cold temperatures may cause condensation (water droplets) to form on its internal and external surfaces. Water droplets may cause malfunction of the equipment and corrupt or end communication or damage the equipment. When condensation is noticed, stop using the equipment. Switch off the phone, remove the battery and unplug the mains adapter from the power outlet. Wait until the moisture evaporates from the equipment before putting it in operation again.
Avoid accidental drop of the phone.
Avoid the phone being squeezed between furniture and your body when carrying the phone in your pocket or attached to clothing.
BusinessPhone – Cordless phone DT19010
Important

Coverage area

Your organisation’s premises are covered by a number of cells which forms the coverage area. You can make and answer calls anywhere within this area, outside the area you will lose contact with the system.
Company coverage:
11BusinessPhone – Cordless phone DT190

Description

Description
9
1
2
3
4
5
6
7
8
1Display
Display at rest. 4711 is (your) extension number and 14-29 is the time. See section “Display info” on page 14.
×V
4711 14-29
ÞÜ MENU
DT190
R
10
11
12
13
BusinessPhone – Cordless phone DT19012
2 Soft keys
The functions depend on the traffic state and will be shown on the bottom row of the display. When you are requested to perform a certain action (indicated by (see display)), press the required key to access the function. See section “Soft key icons” on page 15.
3 Off-hook / Yes
Answer call, go off-hook.
4 1 / Space
Space when editing text. See section “Integrated Phonebook” on page 67.
5 Battery (rear side)
See section “Installation” on page 85.
6Star / Ringer off
Ringer and warning on/off (press long). See section “Mute ring
sound or warning sound” on page 20. Special characters when
editing text. See section “Integrated Phonebook” on page 67.
7R / Pause
Put call on hold (inquiry), take call off hold. See section “During
Calls” on page 27. Insert a dial tone pause. See section “Integrated Phonebook” on page 67.
Description
8 Microphone
9 Earpiece
Please note: The phone may retain small magnetic
articles around the earpiece region.
10 On/Off / On-hook / No
Switch on/off, end call, reject call. One menu back, cancel a menu option. Pressing key long leads back to idle state.
11 Phonebook
Enters the integrated phonebook.
12 Hash / Lock
Lock/unlock the keypad (press long), see section “Key Lock” on page 63.
13 Mailbox
Pressing this key in standby mode will result in an outgoing call to a specific extension number (mailbox system by default). If the “voice message” icon appears, you can enter your mailbox system to retrieve the voice message.
13BusinessPhone – Cordless phone DT190
Description

Display info

The display gives you visual feedback on all actions that you perform, and also textual warnings. The center row displays text (12 characters maximum), showing names and numbers that you edit or dial, your phone ID, etc. The upper row displays different statuses, visualized by icons. The two lower rows display soft key icons.

The DT190 display

8 p
132 14-29
tu s v ß OK ÞÜ MENU

Display icons

p
Ø
×
V
Digit 0-9 Menu shortcuts
Ringer off
Ringing signal and key click muted.
Key lock
Keys are locked.
Message
Message received. Icon flashes if there is a new unheard message.
Battery gauge
The battery cells are flashing sequentially when the battery is being charged and are on when charging is completed. Indicates the amount of talk and standby time left.
Note: An alarm sounds when there is little calling time left in the battery. The battery alarm can be turned off, see “Battery Alarm” on page 81.
Displays shortcut numbers for menus in the upper left corner. Instead of scrolling through menu items with the navigation soft keys, you can enter a shortcut number to directly jump into submenus.
± ² £
BusinessPhone – Cordless phone DT19014
Description

Soft key icons

Soft key functions are indicated as icons in the bottom display rows, just above each soft key. You can access soft key functions by pressing the soft key underneath the respective icon.
Þ
tusv
ß
V Missed Calls List
OK Acknowledge
MENU Menu
_
­P
Call List
Shows the Call List.
Navigation keys
Moves the cursor or selection up/down or left/right
Backspace
Erases the character to the left. See section “Write text” on page 76.
Shows the Missed Calls List. Icon flashes if there is a new unread entry in the Missed Calls List. See section “Missed Calls List” on page 21.
Acknowledges entries and branches into submenus.
Enters the menu. The menu differs depending on the current operating mode.

Signs in the text row

Underscore or character flashing
Cursor for text entries.
Number too long for display
There are more digits to the left or right.
Pause
Indicates that a pause is programmed in the telephone number.
Hash
#
Symbol for #.
Checkmark
&
Indicates an activated option.
15BusinessPhone – Cordless phone DT190
Description

Long information text

If the information text is too long and needs two lines, the text row toggles between first and second line.

Additional display features

Depending on which network you are connected to, additional display features are available. For example, displaying of date and time. Ask your system administrator if you require additional display features.
BusinessPhone – Cordless phone DT19016

Menu structure

The available phone specific functions can be accessed via the DT190 menus.
Menu Structure
Menu
press MENU
RINGER MELODY
ts
Move within a menu.
OK Make selection. Move to submenu.
Phonebook
press
ö
USE ENTRY NEW ENTRY SHOW ENTRY DELETE
ðï Move to previous menu. ðï Press long: Move to idle display.
Call List
press
Þ
USE ENTRY COPY TO DIR
Description
Settings
press MENU followed by number keys shown below
4 MAILBOX 5 SUBSCRIBE 9 1 AUTO ANSWER 9 2 LANGUAGE 9 4 BATT. WARNING

Navigation keys

Left u
Up t
v
Right
s Down
Phonebook
ß Backspace
OK Confirm MENU
Cancel/Back
17BusinessPhone – Cordless phone DT190

Switching On/Off

Switching On/Off

Switch on the DT190

ðï Press until the display lights up
If the phone does not switch on or the battery icon starts flashing, the battery is low. Charge the battery. While charging you can still use your phone.
Note: If the message NO NET is displayed, you cannot make or answer calls.

Switch off the DT190

Note: During calls, you cannot switch off your phone.
ðï Press until the display turns blank
Your phone is switched off.
BusinessPhone – Cordless phone DT19018

Incoming Calls

Incoming Calls
A ringing signal indicates an incoming internal or external call. You can also see who has called you in the Call List and Missed Calls List.

Answer calls

The ringing type tells you whether the call is an internal, external or callback call and the display indicates an incoming call.
The caller’s number can be an internal or an external number if provided by the network provider. If no external number is provided, the internal number of your trunkline is displayed.
Display example:
4736
V
If the number is stored in the integrated Phonebook, the associated name is shown instead.
õô Press to answer
If you do not answer the call, the number is stored as a missed call in the Missed Calls List. See section “Missed Calls List” on page 21.
Note: Calls can be answered at any time, no matter if you are programming, or keying in a number etc.

End the call

ðï Press
The duration time of the call is shown.
19BusinessPhone – Cordless phone DT190
Incoming Calls

Mute ring sound or warning sound

If the phone rings or a warning sounds at an inconvenient moment, you can suppress the sound:
* Press long to turn off the ringing
The ring off icon appears.
pV
ANNA
Even with the sound off, you can still answer the call. If you do not answer the call, the number is stored as a missed call in the Missed Calls List.
To turn the ring sound on again:
p
* Press long
The ring off icon disappears.
Note: If you decide not to answer the call, press the NO key. The call is rejected and there is no entry in the Missed Calls List.

Change answering mode

When you get a call, you can simply lift the handset out of the charger without having to press the YES key.
Note: This automatic answering mode is turned off by default, and you therefore always have to press the YES key. Even when the automatic answering mode is activated, you have to press the YES key to answer a call if the handset is not in the charger.
To change the answering mode:
MENU Press (see display)
9 1 Press
BusinessPhone – Cordless phone DT19020
z Enter the code from the table below
Code Answering mode
0 You have to press the YES key to answer a call 1 The phone goes off-hook automatically when you pick
it up from the charger.
You hear a confirmation tone and the setting is saved.

Missed Calls List

The last 5 missed calls are stored in the Missed Calls List.
When there are new unanswered calls, the call info icon

To return a call

Incoming Calls
2 flashes.
2 Press (see display)
The Missed Calls List appears.
V
28/09 14-29
ts
t or s
SABRINA
ts
The two displays are shown alternately (automatic 1-2 second toggle).
Scroll up or down (see display) until you see the desired number or name
õô Press to dial the selected number
V
21BusinessPhone – Cordless phone DT190

Outgoing Calls

Outgoing Calls
Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party.
You can also make a call via the Phonebooks, see section “Integrated Phonebook” on page 67 or “System Phonebook” on page 74.

Make calls

Dialling while on-hook

z Enter either a directory number to make an internal call
Or:
0z Enter the digit(s) for external line access and the desired
public number
Note: Which digit to press for external line access depends
on the configuration of the system.
The display shows the entered number, for example:
V
00535554505_
uvß
MENU
Note: At this point, you can save the number in the integrated Phonebook by pressing MENU » COPY TO DIR » OK. See section Add number while dialling” on page 73.
BusinessPhone – Cordless phone DT19022
Outgoing Calls
õô Press when the number is correct
Your phone will go off-hook and dial the number. After 8 seconds, the display will change to call duration.
Notes:
Correct a wrong entry by pressing (see display).
If you decide not to make the call while keying in the number, press the NO key to stop.
If you receive a call while keying in the number, simply press the YES key to answer.
You can make your calls faster by using abbreviated numbers. See section “Abbreviated Numbers” on page 49.

Dialling when off-hook

If you prefer to dial a number off-hook:
õô Press
You hear the dial tone.
z Enter the number and wait for a connection
V
00535554505
ts

To end calls

ß
ðï Press to end the call
The duration of the call is displayed.
23BusinessPhone – Cordless phone DT190
Outgoing Calls

Last External Number Redial

When you initiate an external call, the system automatically stores all dialled digits, irrespective of whether the call was successful or not.
*** õô Press to redial the last dialled external number
The display will show the dialled number.

Redial number from Call List

Up to 5 dialled numbers or answered calls are stored in the Call List (if the network supports number presentation).
Þ
t or s
Press (see display)
The Call List including dialled numbers and answered calls appears.
Scroll up or down (see display) until you see the desired number or name
õô Press to dial the selected number
Tip: If you press MENU » USE ENTRY » OK instead of the YES key, you can edit the number before dialling.
You can permanently store the numbers from your Call List in your integrated Phonebook. See section “Add numbers from the Call
List” on page 72.

Delete all numbers from Call List

Þ
MENU Press (see display)
Press (see display) to access the Call List
6 Press
DELETE? appears.
OK Press (see display) to confirm
All numbers are deleted from the Call List.
BusinessPhone – Cordless phone DT19024

Automatic Callback

You call an extension and receive a busy tone or get no answer. This can also be used if no external line is free:
5 Press
Wait for the verification tone
Note: The number for automatic callback may differ from
country to country, see table “Alternative programming for
Automatic Callback, Camp-on, Intrusion” on page 78.
Outgoing Calls
ðï Press
You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call. You have to answer within eight seconds, otherwise the Callback service is cancelled.

Busy extension

You call an extension and receive a busy tone.

Camp-on

You can notify a busy extension of your call by a muted ringing call (if this function is allowed).
4 Press to camp-on
Stay off-hook. When the called extension replaces the handset, it will be called automatically.
Note: If you receive the busy tone again, the desired extension does not allow Camp-on.
The number for Camp-on may differ from country to country, see table “Alternative programming for Automatic
Callback, Camp-on, Intrusion” on page 78.
25BusinessPhone – Cordless phone DT190
Outgoing Calls

Intrusion

You can intrude on an ongoing call on a busy extension (if this function is allowed).
8 Press to intrude
Intrusion tone is heard and a three-party call is established. When the called extension replaces the handset and you keep off-hook, the called extension will be recalled automatically.
Note: If you still hear the busy tone, then your extension does not have the authority to intrude or the desired extension is protected against intrusion.
The number for intrusion may differ from country to country, see table “Alternative programming for Automatic Callback,
Camp-on, Intrusion” on page 78.
BusinessPhone – Cordless phone DT19026

During Calls

During Calls
The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can, for instance, make an inquiry, transfer the call or create a conference, mute the ringer or put the call on hold to perform other tasks.

Transfer and Inquiry

You have an ongoing internal or external conversation and you want to transfer the ongoing call.
R Press to put the current call on hold
Dial tone.
Z Enter the number of the third party
You can transfer the call before answer or wait for answer.
Tip: You can also use the integrated Phonebook and press the YES key instead of directly entering the number.
Note: Make sure that you are connected to the desired party. Please read the notes and warnings in section “Useful
Hints” on page 84.
R2 Press to switch between calls
Note: Sometimes the R key must be pressed twice. Whether you can put internal calls on hold or transfer calls to external lines depends on your PBX. Consult your system administrator.
or
ðï Press to transfer the call
27BusinessPhone – Cordless phone DT190
During Calls

Transfer to a busy extension

You can even transfer calls to busy extensions. The other party will hear a muted signal (Camp-on), and the call will be extended as soon as the ongoing call is terminated (if Camp-on is allowed).

Callback

You are called back if you have transferred an external call and the other extension has not answered the call within a certain time. Your phone will ring again.

Conference

You have an ongoing conversation and you want to establish a telephone conference.
R Press
Dial tone.
Z Enter the number of the third party
R3 Press to establish a three-party conference
Now you have established a three-party conference. To mark the conference, all conference members will hear a periodical conference tone.
Repeat the procedure to include other persons into the conference
In this way, you can include up to six parties into a conversation. How many of them can be external callers depends on the programming of the system.
ðï Press to leave the conference
BusinessPhone – Cordless phone DT19028
During Calls

Call Waiting

If you hear the Call Waiting tone during an ongoing conversation, another person is trying to contact you.

To terminate the ongoing call and answer the waiting call

ðï Press to finish the ongoing call
The waiting call is signalled on your phone.
õô Press to answer the new call
Note: The Call Waiting function might be blocked for use on your extension (programmed by the system administrator).

Send Message

To send a message to an extension when you receive a busy tone or get no answer.

Callback

To s e n d a Call me message.
9# Press to send

Voice

To send a voice message.
99 Press and speak
* Press to play-back and listen to your recording
9 Press and speak to re-record
# Press to send
29BusinessPhone – Cordless phone DT190

Call Forwarding

Call Forwarding
When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. The alternate answering position can either be a pre-programmed one (a common one for: Fixed
Diversion, Diversion on no reply and Diversion on busy) or an
individual one.
If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function.
Depending on the type of diversion, you are also able to record your personal greeting, see section “Change your Personal
Greeting” on page 44.
Note: You can still make calls as usual.

Diversion on no reply

If you are not available to answer incoming calls (internal or external), your system administrator can program your extension to automatically divert calls to a programmed diversion address (default time: 15 seconds).

Diversion on busy

If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a programmed diversion address.
BusinessPhone – Cordless phone DT19030

Fixed Diversion

This function directs your calls to a pre-programmed answering position (e.g. secretary).

Activate Fixed Diversion

*21# Press
õô Press
Wait for the verification tone
Call Forwarding
ðï Press to finish the procedure
All calls to your extension are directed to a pre-programmed address. The display shows the actual diversion state.
V
DIVERSION
ÞÜ MENU
The two displays are shown alternately (automatic 1-2 second toggle).

Cancel Fixed Diversion

#21# Press
õô Press
Wait for the verification tone
ðï Press to finish the procedure
4736-> 5450
V
ÞÜ MENU
31BusinessPhone – Cordless phone DT190
Call Forwarding

Individual Diversion

This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your car phone).
Note: In order to prevent misuse, Individual External Diversion can be blocked for your extension, see section “Security” on page 64.

Program and activate Internal Diversion

Divert your calls to an internal position.
*21* Press
Z Enter the new diversion address
# õô Press
Wait for the verification tone
ðï Press to finish the procedure
You can make outgoing calls as usual. A special dial tone reminds you that Call forwarding is active. The display shows the actual follow me state.
Note: An Individual Internal Diversion cannot be activated if an Individual External Diversion is already activated.

Cancel Internal Diversion

#21# Press
õô Press
Wait for the verification tone
ðï Press to finish the procedure
Individual Diversion is cancelled.
BusinessPhone – Cordless phone DT19032

Program and activate a new external diversion address

To set a new individual external diversion address:
*22* Press
Call Forwarding
0
Z
Enter the digit(s) for external line access and enter the new external diversion address
A maximum of 24 digits.
# õô Press
Wait for the verification tone
ðï Press to finish the procedure

Cancel External Diversion

#22# õô Press
Wait for the verification tone
ðï Press to finish the procedure
Note: If your public network requires waiting for a second dial tone, press
Which digit to press for external line access depends on the configuration of the system.
Note: Individual External Diversion can also be used via the DISA function, see section “Other Useful Facilities” on page 57.
Note: The programmed diversion address is not removed from the memory, the Diversion is just inactive.
R long.
33BusinessPhone – Cordless phone DT190
Call Forwarding
*22*# õô Press

Re-activate External Diversion

Divert your calls to an external position.
Wait for the verification tone
ðï Press to finish the procedure
You can make outgoing calls as usual. A special dial tone reminds you that Call forwarding is active. The display shows that you have activated an External Diversion.

Follow me

If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow me, Individual Diversion must be active on your phone.

Activate Follow me

Note: This procedure has to be executed from the telephone the calls are diverted to.
*21* Press
Z* Enter your extension number and press
Z Enter the new number to where incoming calls should be
diverted
# õô Press
Wait for the verification tone
ðï Press to finish the procedure
BusinessPhone – Cordless phone DT19034

Cancel Follow me

Follow me and Individual Diversion can also be cancelled from the answering position.
#21* Press
Z Enter your extension number
# õô Press
Wait for the verification tone
ðï Press to finish the procedure

Bypass Call Forwarding

Bypass Call Forwarding makes it possible to call a specific extension, even if Call Forwarding is activated on this extension.
Call Forwarding
*60* Press
Z Enter extension number
# õô Press and wait for answer
You will be connected to the specified extension, regardless of which type of Call Forwarding the called extension has activated.
35BusinessPhone – Cordless phone DT190

Information

Information
If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absence info.
Note: When you have activated a diversion with a Personal Greeting, callers will receive this greeting instead of your activated absence information.
You can inform your callers with:
1Pre-defined texts
Enter the reason for your absence and the date and time of your return.
2 Voice information
Record a voice message and name the reason of your absence.

Enter Information

To store text or voice information.
*23* Press to enter the information mode
Select Pre-defined text or Voice information
BusinessPhone – Cordless phone DT19036

Pre-defined texts

Z Enter Code and z Enter Completing info from the table below
Information
Time of return 1 hour (00-23) minute (00-59)
Code Completing info
Date of return 2 month (01-12) day (01-31) Lunch 3 back at, hour minute Meeting 4 back at, hour minute Vacation 5 back, month day Illness 6 back, month day
# õô Press
Wait for the verification tone
ðï Press to finish the procedure
Internal callers receive the information on the display (or as spoken information to callers without display phone). External callers will be routed to the operator who also has access to your absence info.
Pre-defined texts example:
Vacation, back June 27
*23* Press
5 Enter code
0627 Enter month and day
# õô Press
Wait for the verification tone
ðï Press to finish the procedure
Information active.
V
5 VACATION
ÞÜ MENU
The two displays are shown alternately (automatic 1-2 second toggle).
V
BACK JUN 27
ÞÜ MENU
37BusinessPhone – Cordless phone DT190
Information
*23* õô Press

Voice information

Wait for the verification tone
9 Press and speak
* Press to play-back and listen to your recording
9 Press and speak to re-record
# ðï Press to activate
Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absence info.
Note: You can dial your own extension number if you want to check your information.
BusinessPhone – Cordless phone DT19038

Erase Information, Save Information

#23# õô Press to erase info
Wait for the verification tone
ðï Press to finish the procedure
or
Information
*23*# õô Press to deactivate and save for later use
Information is passive.
Wait for the verification tone
ðï Press to finish the procedure

Use saved information

When the information is switched off:
*23*# õô Press to activate saved info
Information is active.
Wait for the verification tone
ðï Press to finish the procedure
39BusinessPhone – Cordless phone DT190

Mailbox System

Mailbox System
While you are away from the office, callers can leave messages in your mailbox. You are also able to configure your mailbox with your personal greeting, see section “Change your Personal Greeting” on page 44.
The first time you enter the mailbox system (only possible from your own extension), you might be requested to change your password if it is default (0000). See section “Change Password” on page 47 or follow the voice announcements.
Note: To use the mailbox system, your extension has to be authorized by the system administrator.

Activate the Mailbox

Divert your extension to the mailbox system.
*21* Press
z Enter the number of the mailbox system
Ask the system administrator for the defined mailbox system number.
#õô Press
Wait for the verification tone
ðï Press to finish the procedure
BusinessPhone – Cordless phone DT19040

Deactivate the Mailbox

#21#õô Press
Wait for the verification tone
Mailbox System
Note: For daily use, it is recommended to ask your system administrator to define the mailbox as your pre­programmed diversion address. Once this is defined, you only have to enter *21# to activate your mailbox.
The system administrator can also define whether or not the mailbox should be activated if you do not answer your phone after a certain time or if your extension is busy.
ðï Press to finish the procedure
New incoming calls will be signalled on your phone again.
Note: The mailbox is still active if it is defined as pre­programmed diversion address for the features Diversion
on no reply and Diversion on busy.
41BusinessPhone – Cordless phone DT190
Mailbox System

Access the Mailbox

The following mailbox functions can be accessed from your own extension, any other internal extension or from an external position (e.g. mobile phone)
Listen to available messages
Change your personal greeting
Send messages
Set up Outcall (External) Notification (configuration dependent)
Change your password

Access the mailbox from your own extension

ñ Press to enter the message system
or
*59# õô Press
Listen and follow the voice announcements in the main menu.

Access the mailbox from any other extension

z Enter the directory number of the mailbox system
Listen and follow the voice announcements in the main menu.

Access the mailbox from an external position (e.g. mobile phone)

z Enter the public number of your company z Enter the directory number of the mailbox system
Listen and follow the voice announcements in the main menu.
Note: Depending on the configuration, you might be asked for your password before you can enter your mailbox.
BusinessPhone – Cordless phone DT19042

Listen to your Messages

Received messages are divided into the following three categories:
New messages (not heard): Indicated by a flashing message
×
symbol . You hear a special dial tone when going off-hook.
×V
4711 14-29
ÞÜ MENU
Heard messages: No message symbol. You hear a special dial tone when going off-hook.
Stored messages: No message symbol. You hear the normal dial tone when going off-hook.
Note: Messages are deleted from the system after a certain time. Please ask your system administrator regarding this.
Access the mailbox
(See chapter “Access the Mailbox” on page 42.) Listen and follow the voice announcements in the main menu.
1 Select to listen to available messages
Note: If there are no messages in your mailbox, the option to listen to your messages will not be available.
Mailbox System
z Select one of the three message categories (new, heard,
stored)
Listen to your messages and follow the voice announcements in the dedicated menu.
play message again
forward a message
get date and time info
pause during play
play previous message
store message
play next message
erase message
Note: Voice messages will be heard. “Call me” messages will call the sender (these messages cannot be stored).
ðï Press to finish the procedure
43BusinessPhone – Cordless phone DT190
Mailbox System

Forward a Voice Message

A copy of your received voice messages (in the individual mailbox) can be forwarded to other mailbox numbers (individual or common). When you forward a voice message (heard or stored) to an individual mailbox, the mailbox number is the same as the extension number.
Note: The forwarded message is a copy, i.e. it can be deleted without deleting the original message.
There are no distribution list numbers available. Forwarding the same message to more than one mailbox must be done in single operations.

Change your Personal Greeting

Depending on the type of call diversion to the mailbox, you can leave three different personal greetings for the caller. You can activate a diversion when a caller receives a busy tone, when there is no answer, or you can activate a fixed or individual diversion for all your calls.
Access the mailbox
(See chapter “Access the Mailbox” on page 42.) Listen and follow the voice announcements in the main menu.
2 Select to change your Personal Greeting
z Select the desired diversion type
Listen and follow the dedicated voice announcements.
When you activate the diversion, the recorded greeting is played to the next caller.
ðï Press to finish the procedure
Note: When you have activated a diversion with a Personal Greeting, callers will receive this greeting instead of your activated absence information.
BusinessPhone – Cordless phone DT19044

Send Messages via your Mailbox

With this function, the mailbox system allows you to record and send messages from your mailbox to any other internal mailbox without calling the respective mailbox owner. A recorded message can either be sent to one or to multiple mailboxes.
Note: There are no distribution list numbers available. Sending the same message to more than one mailbox must be done in single operations.
Access the mailbox
(See chapter “Access the Mailbox” on page 42.) Listen and follow the voice announcements in the main menu.
3 Select to record and send messages
Listen and follow the dedicated voice announcements.
Messages can be heard or re-recorded before they are sent to a mailbox.
Note: A message can also be sent during a call, see “Send
Message” on page 29.
Mailbox System

Outcall (External) Notification

With this function, the message system can notify you when new voice messages arrive. You can specify an external number where you will be called at a pre-programmed time or as soon as a new message arrives.
Note: This feature may be restricted or not available. Ask the system administrator for the availability and more information.
You can be notified in two different ways (depending on the programming of the system):
Notification with mailbox access: You acknowledge the notification via your password (has to differ from the default value 0000). See section “Change
Password” on page 47 to select a ne w password. You h ave full
access to the mailbox system.
45BusinessPhone – Cordless phone DT190
Mailbox System
Notification without mailbox access: You get a short voice announcement informing you that someone has left a message for you. You acknowledge the notification by pressing any key. You have to call back the mailbox system to retrieve the message.
Note: If you do not acknowledge the notification within the pre-programmed time, the connection is cancelled and repeated later (ask the system administrator for the programmed number of notification attempts).
Access the mailbox
(See chapter “Access the Mailbox” on page 42.) Listen and follow the voice announcements in the main menu.
4 Select to set up outcall notification
Listen and follow the dedicated voice announcements.
You can program the external notification number, the notification time and activate/deactivate the function. The external number (including the digit(s) for external line access) can consist of up to 24 digits. The time is entered in 24h-format, e.g. 2030 for half past eight with values automatically set to even quarters, i.e. 2013 will be 2015.
Note: The notification number and time must be programmed before you activate the notification.
ðï Press to finish the procedure
BusinessPhone – Cordless phone DT19046

Change Password

Change the password via your mailbox

Access the mailbox
(See chapter “Access the Mailbox” on page 42.) Listen and follow the voice announcements in the main menu.
5 Select to change the password
Listen and follow the dedicated voice announcements.
ðï Press to finish the procedure

Change the password via the telephone

#*72* Press to select a new password
Mailbox System
z
Enter your current password
The default password is 0000.
* Press
z Enter your new password
# õô Press
Wait for the verification tone
ðï Press to finish the procedure
47BusinessPhone – Cordless phone DT190
Mailbox System
*58# õô Press

Dictaphone function

If you want to record and retrieve personal voice messages you can use the Dictaphone function. A dictaphone message is treated as a normal message. How to retrieve dictaphone messages, see section “Listen to your Messages” on page 43.

Record message

To start the recording:
Wait for the verification tone
Record your message
The maximum recording time is four minutes and 15 seconds.
V
RECORDING
ts
Select options below:
* Press to play-back
9 Press and speak to re-record
ðï Press to stop the recording and save the message
BusinessPhone – Cordless phone DT19048

Abbreviated Numbers

Abbreviated Numbers
By using abbreviated numbers, you can make calls simply by pressing a few keys. Frequently used external numbers are stored as common abbreviated numbers in the exchange.
Up to 10 individual abbreviated numbers (your personal most frequently used external numbers) can be stored and used on the keys 0 to 9.

Common abbreviated numbers

External numbers are stored centrally in your BusinessPhone Communication Platform. Common abbreviated numbers can be dialled from every extension that has the authority to do so.
Z Enter the common abbreviated number
Please refer to your telephone directory.
õô Press to make the call
49BusinessPhone – Cordless phone DT190
Abbreviated Numbers

Individual abbreviated numbers

You can program and activate your most frequently used external numbers on the keys 0 to 9.
** Press
Z Enter the abbreviated number
A number between 0 and 9.
õô Press to make the call

Program individual abbreviated number

To program external numbers on the keys 0 to 9:
*51* Press to enter programming mode
Z* Select an abbreviated number between 0 and 9 and press
0Z Enter the digit(s) for external line access and the desired
public number
The number can consist of up to 24 digits.
Note: If your public network requires waiting for a second dial tone, press
Which digit to press for external line access depends on the configuration of the system.
R.
# õô Press
Wait for the verification tone
ðï Press to finish the procedure
BusinessPhone – Cordless phone DT19050
Abbreviated Numbers

Cancel one specific individual abbreviated number

#51* Press
Z# Enter an abbreviated number between 0 and 9 and press
õô Press
Wait for the verification tone
ðï Press to finish the procedure

Cancel all individual abbreviated numbers

#51# Press
õô Press
Wait for the verification tone
ðï Press to finish the procedure
51BusinessPhone – Cordless phone DT190
Abbreviated Numbers

Programming a number or function on the Mailbox key

You can program a number that you call very often or you can program a function (depending on system).
MENU Press (see display)
4 Press
z Enter the number or function
OK Press (see display)
You hear a confirmation tone and the setting is saved.
Note: Only one number or function can be programmed. If you change it, the default function to enter your message sys tem dir ectly does not wo rk any m ore. If you want to use the Message Waiting function (default) again, the number to enter the message system has to be re-entered.
BusinessPhone – Cordless phone DT19052

Group Facilities

Group Facilities
When you work in a team, the following group facilities can be very useful.

Group Hunting

Your phone can be included in one or several hunt groups. In a hunt group, all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number. Please ask your system administrator if you require this function.
Note: The number of Cordless extensions in a hunt group is limited to eight (including tandem configurations).
Incoming calls to the hunt group are directed to free extensions in the group. The hunt order within the group can be changed to suit your needs. If all members of the hunt group are busy, an incoming call is being queued. If no one answers this call before the programmed time, the call is forwarded to the programmed answering position (e.g. operator).
Note: If all members in a hunt group are busy, the Callback or Intrusion functions are not available.
53BusinessPhone – Cordless phone DT190
Group Facilities

Log in

Before you can answer group hunting calls, you must log in.
To log in to one hunt group:
*28* Press
Z
Enter the hunt group code
Please ask your system administrator for the configured number.
# õô Press
Wait for the verification tone
ðï Press to finish the procedure
To log in to all hunt groups:
*28**#õô Press
Wait for the verification tone
ðï Press to finish the procedure

Answer calls

It is possible to have group hunting information in the display. If you require a different display layout, please contact your system administrator.
Answer group hunting calls in the normal way
BusinessPhone – Cordless phone DT19054

Log out

To log out from one hunt group:
#28* Press
Group Facilities
Z
Enter the hunt group code
Please ask your system administrator for the configured number.
# õô Press
Wait for the verification tone
ðï Press to finish the procedure
PBX GROUP<s>
ÞÜ MENU
The two displays are shown alternately (automatic 1-2 second toggle).
To log out from all hunt groups:
#28**õô Press
Wait for the verification tone
ðï Press to finish the procedure
Note: If you are logged in to more than one hunt group and log out from one of them, the display will show the following text:
V
V
LOGGED OUT
ÞÜ MENU
55BusinessPhone – Cordless phone DT190
Group Facilities

Group Call Pick-up

In a pick-up group, any member can answer any individual call to group members. You answer a call to the group by dialling a special answering number. Please ask your system administrator for the configured number.
Z õ ô Enter the group call pick-up code and press

Common Bell

The Common Bell facility allows all extensions of the system (operator included) to pick-up the call from an extension that has been predefined as a common bell extension.
Z õ ô Enter the common bell pick-up code and press
Please ask your system administrator for the common bell pick-up code.
If two or more extensions simultaneously attempt to answer a call from the common bell extension, only the first extension will pick it up. The other extensions will receive the number unobtainable tone. This will also happen if you dial the common bell pick-up code and there are no calls waiting at the common bell extension.
BusinessPhone – Cordless phone DT19056

Other Useful Facilities

By using these facilities, your productivity will be increased, e.g. you can set reminders for important meetings, place the costs for external calls on separate accounts and much more ...

Reminder

The phone can be set to remind you at any time within the next 24 hours (multiple settings are allowed).
*32* Press
Other Useful Facilities
Z#õô Enter reminder time and press
(00-23) hour + (00-59) minute.
Wait for the verification tone
ðï Press to finish the procedure
When the time is reached, your phone rings with recall signal.
Note: If you receive a busy tone, your extension does not have the authority to set a reminder.

Cancel Reminder

#32# õô Press
All settings are cancelled.
Wait for the verification tone
ðï Press to finish the procedure
57BusinessPhone – Cordless phone DT190
Other Useful Facilities

Automated Attendant

The Automated Attendant facility sends voice instructions to external and internal callers, informing them of all possible options they can choose. Voice instructions lead the callers step by step to the desired destination.
Z Enter the Automated Attendant directory number
Please ask your system administrator for the automated attendant directory number.
õô Press
Wait for the verification tone
ðï Press to finish the procedure

Doorphone

The Doorphone is used to monitor the admission to your company, i.e you can open the doorlock from your phone.

Answering doorphone calls

õô Press
You will be in speech connection with the calling party.

Opening of the doorlock

After you have answered the doorphone, you can open the door making an inquiry to the door-opener’s directory number.
R Press
Z Enter the door-opener’s directory number
Please ask your system administrator for the number.
BusinessPhone – Cordless phone DT19058
Other Useful Facilities

Account Number

An account number can be entered to debit telephone costs to different accounts. Depending on the system configuration the account number has to be entered from a verified account number list (predefined) or you can invent your own account number. The following prerequisites apply:
With the Verified Account Number, you can restrict the making of external calls (not a specific number or area), so everyone who is allowed to make external calls will receive an account number which has to be used each time he/she wants to make an external call.
Verified account numbers contain up to 10 digits.
Own account numbers contain up to 15 digits.
The account numbers can also be used via the DISA function, see section “Direct Inward System Access (DISA)” on page 60.

Verified or own account number

Before an outgoing call:
*9* Press
Z#õô Enter account number and press
Valid digits 0-9. Internal dial tone. Make the external call.
59BusinessPhone – Cordless phone DT190
Other Useful Facilities

Direct Inward System Access (DISA)

If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the costs for the phone call to your company. The other costs will automatically be placed on your extension number or on a special project.
Note: To activate this function, you have to change the default password from 0000 to a personal one. Which code to use and how to change it, see section “Change
Password” on page 47.
You can also divert calls from your office extension to your external position, see section “Call Forwarding” on page 30. During the procedure you will be prompted for your password.
z Enter the public number of your company z followed by the DISA number
Ask the system administrator for the defined DISA number.
Note: If you want to register the call on an account number, you should use the Account Number procedure before you enter the external number, see section “Account Number on page 59.
z Enter the external number
or
Use the External Diversion function
Procedure, see section “Call Forwarding” on page 30.
Note: If you program a new diversion address, remember to reset it when you return to your office.
BusinessPhone – Cordless phone DT19060

Tandem Configuration

The tandem configuration is a unit, consisting of two telephones using the same directory number. One of the telephones is defined as the primary and the other one as the secondary.
This function enhances the communication for users that, for example, have a wired phone on their desk (the primary telephone) and need to be mobile within their company’s building with their own Cordless phone (the secondary telephone). Basically, the tandem configuration works as follows:

To activate the Tandem Configuration

*28# õô Press to log on the secondary telephone
Wait for the verification tone
ðï Press to finish the procedure
SECOND USER
ÞÜ MENU
The two displays are shown alternately (automatic 1-2 second toggle).
For incoming calls:
Both telephones are treated as 1 single extension
For outgoing calls:
Both telephones are treated as 2 separate extensions
V
LOGGED ON
ÞÜ MENU
V
Other Useful Facilities
.
.

To deactivate the Tandem Configuration

#28# õô Press to log off the secondary telephone
Wait for the verification tone
ðï Press to finish the procedure
For incoming calls:
•The secondary telephone cannot be called and the primary telephone works as a normal stand-alone telephone.
For outgoing calls:
Both telephones are treated as 2 separate extensions
.
61BusinessPhone – Cordless phone DT190
Other Useful Facilities

Transferring a call between members of a tandem unit

RZ Press and enter own directory number
ðï Press to transfer the call

Networking

Networking is the connection of several premises within a company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrator about details regarding networking.

IP calls

IP calls are internal calls sent via an internal data network (LAN or WAN) and the transfer of data and voice is made on the same line. If you are connected to an internal data network, the IP connection is made automatically. To minimize the traffic on the network, the speech quality is decreased.
If the speech quality is not acceptable, you can disconnect the IP call and switch to a non-IP call (alternative network). The switch from the IP net to the non-IP net is made during the call, so the call does not have to be disconnected.
If you want to switch to a non-IP net during the call:
R Press
*61* Press
During the procedure, the other party is put on hold. When the procedure is ready, you will receive a special ringing tone and the call is resumed in the non-IP net.
Note: A switch to a non-IP call can only be performed if the original call is an IP call, otherwise you will receive a blocking tone.
BusinessPhone – Cordless phone DT19062

Key Lock

If you carry the phone in your pocket, you might accidentally press the keys and make a call. To prevent this, you can have them blocked.

To enable key locking

# Press long
The key symbol is displayed.
During Key Lock the keys are blocked, so you cannot use your phone. If a key is pressed, the message HOLD KEY is displayed and the key symbol flashes.
Ø
HOLD KEY
If you have locked the keys and you receive a call, you can answer the call as usual without switching Key Lock off. When the call is ended, the keys are locked again.
Other Useful Facilities

To unblock the keys

# Press long
The key symbol disappears; the keys are enabled again.
63BusinessPhone – Cordless phone DT190

Security

Security
You can block your extension in order to prevent unauthorized use of your phone, e.g. if your external calls are placed on a specific account number.

Block Extension

*72# õô Press to block your extension
Wait for the verification tone
ðï Press to finish the procedure

Un-block Extension

#72* Press
Z Enter your password
Note: To change your password, see chapter “Change
Password” on page 47.
# õô Press to re-open
Wait for the verification tone
Your extension is open for use.
ðï Press to finish the procedure
BusinessPhone – Cordless phone DT19064

Bypass Blocked Extension

In order to make a call, you can temporarily bypass a blocked extension.

Bypass own extension

*72* Press
Z Enter your password
Security
# õô Press
Dial tone. You can make one call from your extension.

Bypass another extension

This makes it possible to make a call on another, blocked extension, by using your password.
*72* Press
Z Enter your password
* Press
Z Enter your extension number
# õô Press
Dial tone. You can make one call from the blocked extension.
65BusinessPhone – Cordless phone DT190

Least Cost Routing

Least Cost Routing
Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system. If the extension has been configured to use LCR, each external call will be analyzed and the cheapest way will be selected.

Use Least Cost Routing

0Z Enter the digit(s) for external line access and the desired
public number
The usual way of making an outgoing external call.
Note: Which digit to press for external line access depends on the configuration of the system.

Calling Least Cost Routing

If LCR has been installed in your system, but your extension is not configured to use it automatically, you also have the opportunity to get the cheapest connection by dialling the LCR code before you dial an external number.
Z Dial the LCR code
Please ask your system administrator for the LCR code.
0Z Enter the digit(s) for external line access and the desired
public number
Note: Which digit to press for external line access depends
on the configuration of the system.
BusinessPhone – Cordless phone DT19066

Integrated Phonebook

Integrated Phonebook
Your phone is equipped with an integrated Phonebook where you can make up to 20 entries (names and numbers). You can consult and change the Phonebook via the
The integrated Phonebook lists all names in alphabetical order. You can freely add names and numbers to the Phonebook.
Notes: Phonebook numbers have a maximum of 22 digits.
Phonebook names have a maximum of 12 characters.
An indication that the Phonebook is full means that you have to delete an entry before you can add a new one.
ö key.

Use the Phonebook

Access the names and numbers of the Phonebook.
ö Press
67BusinessPhone – Cordless phone DT190
Integrated Phonebook

Make a call

You can search for a name and number in the Phonebook.
ö Press to access the phonebook
If ----BACK---- is displayed, the Phonebook is empty.
Z Press the key which has the first letter of the name you are
looking for
How to write text, see section “Write text” on page 76.
The first name beginning with that letter is displayed.
s
Scroll down (see display) until you find the name
õô Press
The number is dialled.
Note: How to make calls via the Missed Calls List and the Call List, see sections “Missed Calls List” on page 21 and “Redial number from Call List” on page 24.
BusinessPhone – Cordless phone DT19068

Add a name or a number

You can use the NEW ENTRY option to enter names and numbers in the Phonebook.
ö Press to access the phonebook
MENU Press (see display)
s
Scroll down (see display) to NEW ENTRY
Integrated Phonebook
OK Press (see display)
NUMBER is displayed. If you hear a warning tone instead, then the Phonebook is full, and you have to delete a Phonebook entry first before you can add a new one.
_ <NUMBER>V05355_
V
uvßOK
z Enter the telephone number
R long if you want to insert a dial pause.
Press
OK Press (see display)
NAME is displayed.
_ <NAME>
V
OK
JOHN _
uvßOK
z Enter a name
How to write text, see section “Write text” on page 76.
OK Press (see display)
The name and number are stored in the Phonebook.
V
69BusinessPhone – Cordless phone DT190
Integrated Phonebook

Change a name or a number

With the SHOW ENTRY option, you can change the names and numbers in the Phonebook.
ö Press to access the phonebook
Z Press the key which has the first letter of the name you are
s
MENU Press (see display)
OK Press (see display)
uv
uv ß Z
ß Z
OK Press (see display)
OK Press (see display)
looking for
How to write text, see section “Write text” on page 76.
The first name beginning with that letter is displayed.
Scroll down (see display) until you find the name
SHOW ENTRY is displayed.
The number corresponding to the entry is displayed.
Correct the number
How to write text, see section “Write text” on page 76.
NAME is displayed.
Correct the name
How to write text, see section “Write text” on page 76.
The corrected name and number are stored in the Phonebook.
BusinessPhone – Cordless phone DT19070

Delete a name or a number

You can also delete names and associated numbers from the Phonebook.
ö Press to access the phonebook
Integrated Phonebook
Z Press the key which has the first letter of the name you are
looking for
How to write text, see section “Write text” on page 76.
The first name beginning with that letter is displayed.
s
Scroll down (see display) until you find the name
MENU Press (see display)
s
OK Press (see display) to confirm
Scroll down (see display) to DELETE
The name and number are deleted from the Phonebook.

Delete all names and numbers

ö Press to access the phonebook
MENU Press (see display)
6 Press
DELETE? appears.
OK Press (see display) to confirm
All names and numbers are deleted from the Phonebook.
71BusinessPhone – Cordless phone DT190
Integrated Phonebook

Add numbers from the Call List

Up to 5 numbers (dialled and answered) can remain stored in the Call List of your phone. You can use the COPY TO DIR option to add these numbers to the Phonebook.
Þ
or s
t
MENU Press (see display)
s
OK Press (see display)
OK Press (see display)
Press (see display) to access the Call List
Scroll (see display) through the list of numbers until you have the number you want to store
Scroll down (see display) to COPY TO DIR
You can change the number now if desired.
NAME is displayed.
z Enter a name
How to write text, see section “Write text” on page 76.
OK Press (see display)
The name and number are stored in the Phonebook.
BusinessPhone – Cordless phone DT19072
Integrated Phonebook

Add number while dialling

While dialling on-hook, you can use the COPY TO DIR option to add the entered number to the Phonebook.
z Enter the number to make a call
The display shows the entered number.
MENU Press (see display)
1 V
COPY TO DIR
ts OK
OK Press (see display)
OK Press (see display)
You can change the number now if desired.
NAME is displayed.
z Enter a name
How to write text, see section “Write text” on page 76.
OK Press (see display)
The name and number are stored in the Phonebook.
The phone automatically returns to the dial display.
To make the call:
õô Press
Your phone will go off-hook and dial the number.
73BusinessPhone – Cordless phone DT190

System Phonebook

System Phonebook
Compared to the “Integrated Phonebook” on page 67, which is a portable-specific function, the System Phonebook is stored in the BusinessPhone system.
The System Phonebook covers internal directory numbers as well as external common abbreviated numbers.
As the System Phonebook is available for several telephone types, the access as well as the navigation within the Phonebook is kept generic which means it will be controlled via the normal keypad.

Use the System Phonebook

*0# õô Press to search for internal directory numbers
or
#0* õô Press to search for external common abbreviated numbers

To exit the System Phonebook

ðï Press to exit
BusinessPhone – Cordless phone DT19074

Make a Call

System Phonebook
¿ Enter the first letter(s) of the name.
For information on how to write text, see section “Write text” on page 76.
Note: In order to step through the whole System Phonebook, you can start the search function immediately without entering the first letter(s) of the name.
# Press to activate the search function

Search routine was successful

The first entry that matches the letter(s) your entered will be displayed.
0 Press to scroll forward in the list
or
* Press to scroll backward in the list
When you reach the beginning or the end of the list, a short beep tone will be sent.
# Press to call the desired list entry

Search routine was not successful

If no entry fulfils the search criteria, the display shows:
SORRY - NO SUCH NAME”.
1 Press to start a new search
75BusinessPhone – Cordless phone DT190

Write text

Write text
When adding/editing or searching for names in the phonebooks, the keys 0 to 9, *, # or R can be used. When pressing a key, the first available character on that specific key is displayed. To get the following characters, press the key repeatedly. Key 0 and * contain special characters. The marked character is selected after a time­out (approx. 1 second) or when another key is pressed. Pressing key 1 adds space between the characters.
<NAME>
Example (to write SMITH):
7 7 7 7 Press for S
6 Press for M
4 4 4 Press for I
8 Press for T
4 4 Press for H

Control keys (not applicable for the System Phonebook)

While entering a name or a number, you can use the following keys for control and navigation:
u
v
Press (see display) to move left
Note: Moves to the beginning of the text if held longer.
Press (see display) to move right
Note: Moves to the end of the text if held longer.
1 Press to enter a space
R Press long to enter a pause
BusinessPhone – Cordless phone DT19076
Write text
ß
Press (see display) to correct a wrong entry
The backspace soft key erases the character to the left.

Special characters

See the table below on how to find a special character.
Number of times to press the key
Phone key
1
2ABC2
3DEF3
4GHI4
5JKL5
6MNO6
7PQRS7
8TUV8
9WXYZ9
0+0-|?_
**/<>,
##
RR
123456
Space
1
Note: Depending on the selected menu language, other characters might be available, which means that the character order may differ from the table above.
Example special characters:
* To enter > press * (four times)
1 time result * 2 times result / 3 times result < 4 times result >
77BusinessPhone – Cordless phone DT190

Alternative programming for Automatic Callback, Camp-on, Intrusion

Alternative programming for Automatic Callback, Camp-on, Intrusion
The associated number for using the Automatic Callback, Camp­on or the Intrusion function may vary from country to country. If you cannot use a code of a function, maybe your exchange system has been programmed with a different associated number.
Because this User Guide describes only the default programming, the following table shows the most common settings in some of these countries that are known for a different programming.
Camp-on Automatic Callback Answer calls, another extension Intrusion
Austria, Belgium,
Brazil, Denmark,
Germany
5 6 8 4
BusinessPhone – Cordless phone DT19078

Adjustments

Adjustments
This section describes how to set and adjust a personal volume, how to change the indication of incoming calls, how to adjust the display, how to change the language and how to revert all DT190 settings to default.

Volume control

You can adjust the volume in the earpiece and the volume of the ringer. Use the soft keys up/down to adjust the volume, see section “Description” on page 12 for the location of the soft keys.
To turn the ring sound and warning sound on or off during a call, see section “During Calls” on page 27.

Adjust earpiece volume

You can adjust the earpiece volume only during a call.
t or s
OK Press (see display) to confirm the volume change
Press (see display) to adjust the volume during a call
If you do not confirm the volume change, the previous earpiece volume setting will be used for the next call.
79BusinessPhone – Cordless phone DT190
Adjustments

Adjust ringer volume

MENU Press (see display)
OK Press (see display)
t or s
OK Press (see display) to confirm
RINGER is displayed.
Press (see display) to turn the volume up or down
A number from 1 to 5 or CRESCENDO is displayed. In the discreet ringing mode (crescendo), your phone starts ringing at the lowest audible volume level. It will then ring increasingly louder.

To turn off the ring sound permanently

* Press long when the phone is idle or ringing
The ring off icon appears.
To turn the ring sound on again:
p
Note: If you turn off the ring sound, key click will be disabled as well.
* Press long
The ring off icon disappears.

Ringer tones or melodies

You can change the ringer tone for external calls to one of three preprogrammed melodies. For internal and callback calls there are different ringer tones which cannot be changed.

To set the melody for external calls

MENU Press (see display)
s
OK Press (see display)
Scroll (see display) to MELODY
BusinessPhone – Cordless phone DT19080
Adjustments
t or s
OK Press (see display)
Select (see display) melody 1, 2 or 3
The selected melody is played.
The current setting is saved.

Battery Alarm

You can set the battery alarm tone on or off. When set to on, an alarm tone is heard when there is little calling time left in the battery.
MENU Press (see display)
9 4 Press
0 or 1 Press
0: Battery alarm off
1: Battery alarm on
You hear a confirmation tone and the setting is saved.

Key Click

Key click is the sound you hear each time you press a key. This feature can be enabled and disabled only together with the ring sound.
To turn the key click and the ring sound on or off, see section “To
turn off the ring sound permanently” on page 80.
81BusinessPhone – Cordless phone DT190
Adjustments

Language

The default menu language is English. To select another language, use the SET option. Please note that the menu options stay in English until you confirm your language choice.
MENU Press (see display)
9 2 Press
z Enter the two digit language code from the table below
Code Language
00 English 01 Nederlands 02 Deutsch 03 Français 04 Svenska 05 Suomi 06 Español 07 Italiano 08 Norsk
You hear a confirmation tone and the language setting is saved.
BusinessPhone – Cordless phone DT19082
Dial tone

Audible Signals

Audible Signals
The following different tones are sent from the exchange to your telephone.

Tone characteristics

The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.
Special dial tone
Ringing tone or Queue tone every 4th second
Busy tone
Congestion tone
Number unobtainable tone
Call waiting tone
Intrusion tone
Conference tone every 15th second (to all parties)
Verification tone
Warning tone, expensive route
83BusinessPhone – Cordless phone DT190

Useful Hints

Useful Hints

Connections between external lines

With your BusinessPhone PBX, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life.
Note: When these features are used, your BusinessPhone will occupy at least two external lines.
However, there may be disadvantages in connecting to several external lines. We would therefore like to draw your attention to the following:
Please do not transfer external calls to an external mailbox, to information systems or to external parties before they have answered
If you are connected to two external lines, cancel one call by pressing “R” and “1”
If the external parties are not persons (mailbox, automated information or attendant systems, etc.), connections on external lines can last a long time, which can be costly. Moreover, such calls may occupy two of your system’s external lines. You can restrict connections between the external lines by re-programming your system.
Please ask your system administrator or contact our service center for more information.
BusinessPhone – Cordless phone DT19084

Installation

Installation

Check for completeness

Make sure that all the parts are present. If anything is missing, please contact your system administrator or supplier.
The set contains:
1 Cordless phone
2Battery
3 Charger/Adapter
85BusinessPhone – Cordless phone DT190
Installation

Preparing for use

When using the Cordless phone for the first time, follow the steps below to prepare the Cordless phone.
Attach the battery to the phone as shown in the figure below.
BusinessPhone – Cordless phone DT19086
Installation
Plug the flat connector of the adapter cable into the rear of the charger until it snaps in. Connect the adapter to the mains outlet.
Notes:
Place the DT190 in the charger and charge it for at least 5.5 hours before using it the first time.
Make sure the local mains voltage corresponds to the voltage on the charger.
Only use the charger that comes with the Cordless phone.
Do not connect the phone to the charger without a battery.
Place the Cordless phone in the charger to charge the battery.
Complete charging before you subscribe or use the Cordless phone. The battery meter on the Cordless phone stops flashing when charging is completed. For more information about charging the battery, see section “Battery” on page 88.
DT190
R
87BusinessPhone – Cordless phone DT190
Installation

Battery

The Cordless phone is powered by a rechargeable battery. You can fully charge an empty battery by placing the Cordless phone in the charger for 5.5 hours. A fully charged battery gives you up to 10 hours calling time or up to 170 hours standby time.
The Cordless phone has a battery meter, which indicates the power remaining in the battery.
Note: The Cordless phone is powered by a Nickel Metal Hydride (NiMH) battery. It can be recharged at any time. To keep the battery fully charged, you can put or leave the Cordless phone in the charger without any problem.

Reading the battery meter

When the battery is fully charged, the battery meter on the Cordless phone display consists of three blocks. The number of blocks decreases as the battery discharges. If the battery is almost empty, the battery meter on the Cordless phone flashes. An alarm sounds if there is little calling time remaining in the battery.

Battery performance

The table below indicates the performance:
Talk t ime (hours)
Battery NiMH, 550 mAh 10 170 5.5
BusinessPhone – Cordless phone DT19088
Standby time (hours)
Charge time (hours)
Installation

Charging the battery

Place the Cordless phone in the charger as shown in the figure below.
DT190
R
The battery is being charged when the battery meter on the display flashes.
When the battery is fully charged, the battery meter on the Cordless phone displays all blocks and stops flashing.
Notes:
Place the DT190 in the charger and charge it for at least
5.5 hours before using it the first time.
Make sure the local mains voltage corresponds to the voltage on the charger.
Only use the charger that comes with the Cordless phone.
Do not connect the phone to the charger without a battery.
89BusinessPhone – Cordless phone DT190
Installation

Changing the battery

Rechargeable batteries have a limited lifespan. If the standby time for the Cordless phone becomes too low, you should replace the battery. Please contact your system administrator or supplier for more information.
Note: Only use the specified batteries (NiMH pack 550 mAh, 2.4 V).
Do not disconnect or exchange the battery unless it must be replaced. Do not charge the battery outside the phone.
The battery does not contain cadmium and is therefore more environmentally-friendly than other rechargeable batteries. However, all batteries should be treated as chemical waste.
BusinessPhone – Cordless phone DT19090

Reference

Reference
This section describes the terminology used on the display, the phone communication signals, guidelines, technical specifications, spare parts and accessories.

Te rmi no log y

The list below explains the terms which may appear on the display.

Terminology used on display

Term Mea nin g
PIN Personal Identification Number (BusinessPhone Access
Code used for subscription)
91BusinessPhone – Cordless phone DT190
Reference

Phone signals

The Cordless phone generates audible ringing signals, alarm signals, warning tones and key clicks.
Sound Meaning
Ring signal Incoming call Alarm signal 1 short beep every 30 seconds: Battery almost
empty
Key click You hear this each time you press a key (when
selected).
Warning tone You have pressed a key which has no function.
An entry or setting has not been completed successfully.
Confirmation tone An entry or setting has been completed
successfully.
BusinessPhone – Cordless phone DT19092
Reference

Maintenance

Consider these suggestions and guidelines to keep your phone in good shape and working properly.
Note: The phone does not contain user-serviceable parts. If your phone requires service, you should return it to the supplier or retailer where you bought it.

Intrinsic safety

Do not use the phone and charger in conditions where there is a danger of electrically ignited explosions.

Battery disposal

Defective batteries must be returned to a collection point for chemical waste disposal.

Treatment

Do not expose the phone and charger to long periods of direct sunlight. Keep the phone and charger away from excessive heat and moisture.

Cleaning

Clean your phone with a soft cloth moistened with water only. The use of soap and other cleaning products can discolour and damage the phone. Clean the battery contacts using ethanol or isopropyl alcohol.
93BusinessPhone – Cordless phone DT190
Reference

Technical specifications

DECT GAP

The Cordless phone has the unique advantages of DECT GAP (Digital Enhanced Cordless Telecommunications Generic Access Profile). This means that no one can eavesdrop on your calls and that the quality of speech is as good as that of conventional fixed telephones. DECT GAP enables interoperability with other manufacturers’ products.

Cordless phone

Power supply
Battery NiMH pack 2.4 V, 550 mAh, 2xAAA
Standards and regulations
CE regulations 73/23/EEC, 89/336/EEC, 1999/5/EC
CE marking CE 0682
DECT standards EN 301 406 (replaced TBR6), TBR10,
TBR22
Safety standards EN60950
EMC standards EN 301 486-6 (replacing ETS 300 329),
EN 55022 class B
Maximum environmental values during use
Te m p e r a t u r e + 5 t o + 4 5 °C
Relative air humidity 15% to 90% non-condensing
Dimensions and weight
L x W x H 154 x 59 x 30 mm
Weight 127 g (including batteries)
Receiver radio specifications
Receiver sensitivity
Unwanted emissions As per CTR6
Typical -94 dBm with a B.E.R. = 10 the radio interface
BusinessPhone – Cordless phone DT19094
-3
at
Reference
Performance
Battery NiMH, 500 to 1000 charge cycles
Standby time up to 170 hours
Call time up to 10 hours
Charge time 5.5 hours maximum
Volume
Ring signal Five step adjustable volume or
Crescendo (starts with lowest setting and increases volume with each ring burst until it reaches maximum volume).
Earpiece Three step adjustable
Phonebook
Maximum name length 12 characters
Maximum number length 22 digits
Entries 20
Call List
Maximum name length 12 characters
Maximum number length 22 digits
Entries 5 incoming answered or outgoing calls
Missed calls list
Maximum name length 12 characters
Maximum number length 22 digits
Entries 5
External interfaces
Radio connection DECT GAP, 1880-1900 MHz 1900-1920
MHz, 1910-1930 MHz up to 250 mW radiated power during 1 of the 24 time slots
User interface BackLit LCD display with one line of
12 alphanumeric characters (each consisting of 13 segments) and three lines of icons for status and soft key display, keys with text
Accessory connector For battery charging
95BusinessPhone – Cordless phone DT190
Reference
Features
Menu controlled, predial, illuminated display, difference between internal and external calls, Phonebook, caller identification (if provided), Call List (5 numbers), Missed calls list (5 numbers), system specific display texts, access to 1 DECT GAP telephone system, key click on/off, battery meter, call duration indication, direct access to the message system (Message key)

Spare parts and accessories

DT190
R
Use only approved spare parts and accessories. The operation of non-approved parts cannot be guaranteed and may even cause damage. Contact your supplier for more information.
Charger including power adapter
Nickel metal hydride battery for Cordless Phone
BusinessPhone – Cordless phone DT19096

Troubleshooting

Troubleshooting
This section contains information on how to solve common operational problems. Check if your problem is listed below. If it is not or if the suggested action does not solve your problem, contact your system administrator.
Action or
Fault Probable cause
No display Battery low or
No ringing Ring off icon on or
Battery icon flashes Battery low Charge battery 1 short beep every
30 seconds
---BACK--- when
pressing
Warning tone when trying to make new entry in integrated Phonebook
NO NET Out of coverage
NO NET and
warning tone when trying to subscribe
ö
phone defective
phone defective
Battery low Charge battery
Integrated Phonebook empty
Phonebook full Delete an old entry
area or not connected
Entered AC number does not match network AC or network cannot add another subscription
comment
Charge battery
Off icon on =
* long
Press
Store names and numbers in Phonebook
to free up space
Enter coverage area or contact system administrator Try t o s ubs c ribe again
97BusinessPhone – Cordless phone DT190

Glossary

Glossary
Abbreviated number
Short number. Initiating a call to a pre­programmed number by dialling a code or pressing a key. See section “Abbreviated
Numbers” on page 49.
DECT/GAP
Digital Enhanced CordlessTelecommunication/ Generic Access Profile. This means that no one can eavesdrop on your calls and that the quality of speech is as good as that of conventional fixed telephones. DECT/GAP enables interoperability with other manufacturers’ products.
Directory number
Number with 1-8 digits which is assigned to an extension or external line or as a common abbreviated number.
Extension number
All telephones connected to the PBX have a unique internal number (up to 8 digits). If your telephone is equipped with a display, you can see your number.
IP call
Internal call sent via an internal data network (LAN or WAN).
ISDN
Integrated Services Digital Network. Provides your system with supplementary services from the public net.
PBX
Private Branch Exchange. Your telephone switching system (e.g. BusinessPhone Communication Platform).
Third party
A third connection (person), which can be included in an ongoing two person conversation. The connection can be internal or external. See section “During Calls” on page 27.
Tie line
An external line from the private network.
Trunk line
A trunk line is the same as an external line. Can be either digital or analog.
BusinessPhone – Cordless phone DT19098

Index

Index
A
Abbreviated Numbers 49
Common 49 Individual 50 Programming a number or function on the
Message key 52 Access the Mailbox 42 Accessories 96 Account Number 59 Activate the Mailbox 40 Add a name or a number to the Phonebook 69 Add number while dialling 73 Add numbers from the Call List 72 Adjustments 79
Discreet Ringing 80
Key Click 81
Language 82
Ringer tones or melodies 80
Vol ume co ntrol 79 Alternative programming for Automatic Callback, Camp-on, Intrusion 78 Answer calls 19 Answering mode, change 20 Audible Signals 83 Automated Attendant 58 Automatic Callback 25
B
Battery 88 Block Extension 64 Busy extension 25 Bypass Blocked Extension 65 Bypass Call Forwarding 35
C
Call Forwarding 30
Bypass 35
Fixed Diversion 31
Follow me 34
Individual Diversion 32 Call List 24 Call Waiting 29 Camp-on 25 Change a name or a number in the Phonebook 70 Change Password
via the telephone 47
via your mailbox 47 Change your Personal Greeting 44 Character table 77 Charging the battery 89 Common abbreviated numbers 49 Common Bell 56 Conference 28 Connections between external lines 84 Coverage area 11 Crescendo 80
D
Deactivate the Mailbox 41 Delete a name or a number from the Phonebook 71 Description 12
Display info 14 Dictaphone function 48 Direct Inward System Access (DISA) 60 Discreet Ringing 80 Display info 14 Doorphone 58 During Calls 27
Call Waiting 29
Conference 28
Inquiry 27
Tran sf er 2 7
E
Enter information 36 Erase Information 39
99BusinessPhone – Cordless phone DT190
Index
F
Fixed Diversion 31 Follow me 34 Forward a Voice Message 44
G
Glossary 98 Group Call Pick-up 56 Group Facilities 53
Common Bell 56 Group Call Pick-up 56
Group Hunting 53 Group Hunting 53 Guidelines, warnings and precautions for safe and efficient use 6
I
Important 6
Coverage area 11 Incoming Calls 19
Answer calls 19
Change answering mode 20
Missed Calls List 21
Mute ring sound or warning sound 20 Individual abbreviated numbers 50 Individual Diversion 32 Information 36
Enter information 36
Erase 39
Save 39 Inquiry 27 Installation 85 Internal Messages
Dictaphone function 48
Send Message 29 Intrusion 26 IP calls 62
K
Key Click 81 Key Lock 63
L
Language 82 Last External Number Redial 24 Least Cost Routing 66 Listen to your Messages 43
M
Mailbox System 40
Access the Mailbox 42 Activate the Mailbox 40 Change Password 47 Change your Personal Greeting 44 Deactivate the Mailbox 41 Forward a Voice Message 44 Listen to your Messages 43 Outcall (External) Notification 45
Send Messages via your mailbox 45 Maintenance 93 Make a call via the Phonebook 68 Make a call via the System Phonebook 75 Make calls 22 Melody 80 Menu structure 17 Missed Calls List 21 Mute ring sound or warning sound 20
N
Networking 62
O
Other Useful Facilities 57
Account Number 59
Automated Attendant 58
Direct Inward System Access (DISA) 60
Doorphone 58
IP calls 62
Key Lock 63
Networking 62
Reminder 57
Tandem Configuration 61 Outcall (External) Notification 45 Outgoing Calls 22
Automatic Callback 25
Busy extension 25
Camp-on 25
Intrusion 26
Last External Number Redial 24
Make calls 22
Redial number from Call List 24
P
Phone signals 92 Phonebook 67
Add a name or a number 69
Add number from Call List 72
Add number while dialling 73
BusinessPhone – Cordless phone DT190100
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