Aastra DT190 User Guide
DT190
BusinessPhone Communication Platform
User Guide
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EN/LZTBS 180 358 R1A
© Ericsson Enterprise AB 2006
BusinessPhone – Cordless phone DT1902
Table of Contents
page
Welcome ..........................................................4
Important .........................................................6
Description ..................................................... 12
Switching On/Off ............................................ 18
Incoming Calls ...............................................19
Outgoing Calls ...............................................22
During Calls ....................................................27
Call Forwarding .............................................. 30
Information ..................................................... 36
Mailbox System ..............................................40
Abbreviated Numbers .................................... 49
Group Facilities .............................................. 53
Other Useful Facilities .....................................57
Security .......................................................... 64
Least Cost Routing ........................................66
Integrated Phonebook .................................... 67
System Phonebook ........................................ 74
Write text .......................................................76
Alternative programming for Automatic Callback,
Camp-on, Intrusion ........................................78
Adjustments ...................................................79
Audible Signals ..............................................83
Useful Hints ....................................................84
Installation ......................................................85
Reference ...................................................... 91
Troubleshooting ..............................................97
Glossary ......................................................... 98
Index .............................................................. 99
Table of Contents
3BusinessPhone – Cordless phone DT190
Welcome
Welcome
Welcome to the User Guide for the Cordless phone DT190 in the
BusinessPhone Communication Platform from Ericsson.
The BusinessPhone Communication Platform consists of
BusinessPhone Compact, BusinessPhone 50,
BusinessPhone 128i and BusinessPhone 250.
The features described in this User Guide are related to version 7.0
or higher of the BusinessPhone Communication Platform. Some
might not work in earlier versions of the system and/or might be
protected by a license package that has to be bought separately.
The User Guide describes the facilities of the BusinessPhone
Communication Platform and the Cordless phone DT190 with a
default programming. There may be some differences in the way
your phone is programmed. Please consult your system
administrator if you need further information.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise/
BusinessPhone – Cordless phone DT1904
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Ericsson media, Ericsson
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Ericsson will not be liable for any damages
arising from use of an illegal modified or altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Ericsson Enterprise AB, S-131 89 Stockholm, declares that
this telephone is in conformity with the essential requirements and
other relevant provisions of the R&TTE directive 1999/5/EC.
Details to be found at: http://www.ericsson.com/sdoc
5BusinessPhone – Cordless phone DT190
Important
Important
This section describes the information that is important to know
before you use the DT190 phone, battery, charger and the
functions described.
Note: This User guide describes the supported BusinessPhone
Communication Platform functions together with the most
commonly used phone-specific functions. All phone-specific
functions are listed in the menu structure, see section “Menu
structure” on page 17.
Before using the DT190 the first time you have to charge and
connect the battery, see section “Installation” on page 85.
Guidelines, warnings and precautions for safe and efficient use
Recommendations
• Always keep and handle your products with care and keep
them in a clean and dust-free place. Proper use and care will
prolong the products life. Use a soft absorbent tissue or cloth to
remove dust, dirt or moisture.
• Always ensure that the phone, battery and charger are used and
operated in the intended environment for which they are
designed.
• Operate the phone in temperatures between +5°C to +45°C
(42°F to 113°F).
• Do not expose your products to liquid, moisture, humidity,
solvents, strong sunlight, harsh environments or extreme
temperatures, never above +60°C (+140°F).
BusinessPhone – Cordless phone DT1906
Important
• Exposure to heat may cause batteries to leak, overheat or
explode, resulting in fire, burns or other injuries.
• Do not put the product in the microwave oven: This may cause
damage to either the oven or the product.
• Do not attempt to disassemble or alter any part of the phone,
the charger(s) or the battery-pack. Disassembly or alteration
may result in electrical shock or irreversible damage to the
equipment. Only a qualified service personnel or an authorized
Ericsson partner should conduct internal inspections,
alterations and repairs.
• Do not expose your product to open flames or lit tobacco
products.
• Do not drop, throw or bend your products. This may cause
malfunction or electric shock.
• Do not paint your product.
• Do not use your product in an area where a potentially explosive
atmosphere exists.
• To avoid hearing impairment, accept the call before holding your
product to your ear.
• The DT190 phone is not specified as intrinsically safe, so do not
use it in areas with a danger of explosion.
Disposing of the product
• Your product should not be placed in municipal waste. Please
check local regulations for disposal of electronic products.
Power supply
• Connect the AC power adapter of the charging unit only to the
designated power sources as marked on the charger.
• Make sure the cord is positioned so that it will not be subjected
to damage or stress.
• To reduce risk of electrical shock, unplug the chargers from any
power source before attempting to clean or move it.
• The AC power adapters must not be used outdoors or in damp
areas.
• Never alter the cord or plug. If the plug will not fit into the outlet,
have a proper outlet installed by a qualified electrician.
• Limit the distance between the mains socket and the cordless
phone when charging for easy accessibility.
7BusinessPhone – Cordless phone DT190
Important
• As an energy saving measure, disconnect the charger from the
main socket after charging.
• When unplugging the mains adapter from the power outlet,
make sure that your hands are dry and ensure that you hold the
solid portion of the mains adapter.
• Do not pull on cables.
Charging and batteries
Please read carefully the following important precautions
before the first time use of the batteries. Make sure to
understand and observe all cautionary instructions stated, so
as to avoid any possible safety hazards that are caused by
any misuse, misapplication or damage to batteries.
• Only use batteries, mains adapters or desk and rack chargers
designed for use with your product.
• Use of power sources not explicitly recommended may lead to
overheating, reduced battery performance, distortion of the
equipment and fire or other damages.
• Cordless phones are equipped with Nickel Metal Hydride
(NiMH) batteries or Lithium Ion Lion batteries. In a complex
infrastructure, the talk- and standby time may differ, due to the
consequence of the increase in signaling.
• The battery must always be completely charged (minimal
5.5 hours) before first time use.
• The battery in your product is designed to withstand many
charge cycles.
• Use only the recommended charging equipment.
• Improper charging can cause heat damage or even high
pressure rupture.
• Observe proper charging polarity.
• Do not solder lead wires directly onto the battery.
• Do not apply water to the battery.
• The initial charging of a NiMH battery will cause the battery to
become warm. This is a normal effect of charging NiMH
batteries.
• The batteries are replaceable, however it is not the intention to
do this frequently.
• Only charge the batteries when placed in the phone.
• Use only the specified battery-packs for your product.
BusinessPhone – Cordless phone DT1908
Important
• Never heat or dispose of the battery into a fire, which, or else,
may cause leakage, burst or fire.
• Do not cover the product while being charged. Do not charge
the phone in a closed cabinet or drawer. The charging of the
battery is a chemical process and causes the battery to become
warm during charging. Make sure the environment in which the
phone is charged, is well vented.
• Do not connect the battery's positive and negative leads
altogether in any case.
• Do not strike or drop the battery. It may cause damage to the
battery.
• Do not charge the battery under the temperature of +5°C
(+41°F). Be sure to charge the battery between the
temperatures of +5°C and +45°C (+41°F and 113°F). Charging
beyond these conditions may impair the battery performance
and shorten the life cycle.
• Do not use battery packs from different types, brands or of
different capacities.
• The battery is to be stored in a dry cool place, with the ambient
temperature around of +25°C (+77°F) for best performance.
• The battery continues to discharge a minimal portion of its
power, even if the product is switched off or the battery is
removed.
• Dispose the battery in accordance with all local regulations,
applicable in your country.
9BusinessPhone – Cordless phone DT190
Important
Warnings
•Smoke or fumes
Stop operating the products and turn off immediately in case of
smoke or fumes. Unplug the mains adapter and remove the
batteries from the phone immediately. Continued operation may
result in fire or electrical shock.
•LCD
If the liquid crystal display breaks, avoid injury by not letting the
liquid crystal touch the skin, getting it into the eye or into the
mouth or getting cut by the broken glass.
Preventing malfunction
• Never place the equipment in close proximity of electric motors,
welding equipment or other devices generating strong (electro)
magnetic fields. Exposure to strong (electro) magnetic fields
may cause malfunction and corrupt the communication.
• Moving the equipment rapidly between warm and cold
temperatures may cause condensation (water droplets) to form
on its internal and external surfaces. Water droplets may cause
malfunction of the equipment and corrupt or end
communication or damage the equipment. When condensation
is noticed, stop using the equipment. Switch off the phone,
remove the battery and unplug the mains adapter from the
power outlet. Wait until the moisture evaporates from the
equipment before putting it in operation again.
• Avoid accidental drop of the phone.
• Avoid the phone being squeezed between furniture and your
body when carrying the phone in your pocket or attached to
clothing.
BusinessPhone – Cordless phone DT19010
Important
Coverage area
Your organisation’s premises are covered by a number of cells
which forms the coverage area. You can make and answer calls
anywhere within this area, outside the area you will lose contact
with the system.
Company coverage:
11BusinessPhone – Cordless phone DT190
Description
Description
9
1
2
3
4
5
6
7
8
1Display
Display at rest. 4711 is (your) extension number and 14-29 is the
time. See section “Display info” on page 14.
×V
4711 14-29
ÞÜ MENU
DT190
R
10
11
12
13
BusinessPhone – Cordless phone DT19012
2 Soft keys
The functions depend on the traffic state and will be shown on the
bottom row of the display. When you are requested to perform a
certain action (indicated by (see display)), press the required key
to access the function. See section “Soft key icons” on page 15.
3 Off-hook / Yes
Answer call, go off-hook.
4 1 / Space
Space when editing text. See section “Integrated Phonebook” on
page 67.
5 Battery (rear side)
See section “Installation” on page 85.
6Star / Ringer off
Ringer and warning on/off (press long). See section “Mute ring
sound or warning sound” on page 20. Special characters when
editing text. See section “Integrated Phonebook” on page 67.
7R / Pause
Put call on hold (inquiry), take call off hold. See section “During
Calls” on page 27. Insert a dial tone pause. See section “Integrated
Phonebook” on page 67.
Description
8 Microphone
9 Earpiece
Please note: The phone may retain small magnetic
articles around the earpiece region.
10 On/Off / On-hook / No
Switch on/off, end call, reject call. One menu back, cancel a menu
option. Pressing key long leads back to idle state.
11 Phonebook
Enters the integrated phonebook.
12 Hash / Lock
Lock/unlock the keypad (press long), see section “Key Lock” on
page 63.
13 Mailbox
Pressing this key in standby mode will result in an outgoing call to a
specific extension number (mailbox system by default). If the “voice
message” icon appears, you can enter your mailbox system to
retrieve the voice message.
13BusinessPhone – Cordless phone DT190
Description
Display info
The display gives you visual feedback on all actions that you
perform, and also textual warnings. The center row displays text
(12 characters maximum), showing names and numbers that you
edit or dial, your phone ID, etc. The upper row displays different
statuses, visualized by icons. The two lower rows display soft key
icons.
The DT190 display
8 p
132 14-29
tu s v ß OK
ÞÜ MENU
Display icons
p
Ø
×
V
Digit 0-9 Menu shortcuts
Ringer off
Ringing signal and key click muted.
Key lock
Keys are locked.
Message
Message received. Icon flashes if there is a new unheard message.
Battery gauge
The battery cells are flashing sequentially when the battery is being
charged and are on when charging is completed. Indicates the
amount of talk and standby time left.
Note: An alarm sounds when there is little calling time left in
the battery. The battery alarm can be turned off, see
“Battery Alarm” on page 81.
Displays shortcut numbers for menus in the upper left corner.
Instead of scrolling through menu items with the navigation soft
keys, you can enter a shortcut number to directly jump into
submenus.
± ² £
BusinessPhone – Cordless phone DT19014
Description
Soft key icons
Soft key functions are indicated as icons in the bottom display
rows, just above each soft key. You can access soft key functions
by pressing the soft key underneath the respective icon.
Þ
tusv
ß
V Missed Calls List
OK Acknowledge
MENU Menu
_
P
Call List
Shows the Call List.
Navigation keys
Moves the cursor or selection up/down or left/right
Backspace
Erases the character to the left. See section “Write text” on
page 76.
Shows the Missed Calls List. Icon flashes if there is a new unread
entry in the Missed Calls List. See section “Missed Calls List” on
page 21.
Acknowledges entries and branches into submenus.
Enters the menu. The menu differs depending on the current
operating mode.
Signs in the text row
Underscore or character flashing
Cursor for text entries.
Number too long for display
There are more digits to the left or right.
Pause
Indicates that a pause is programmed in the telephone number.
Hash
#
Symbol for #.
Checkmark
&
Indicates an activated option.
15BusinessPhone – Cordless phone DT190
Description
Long information text
If the information text is too long and needs two lines, the text row
toggles between first and second line.
Additional display features
Depending on which network you are connected to, additional
display features are available. For example, displaying of date and
time. Ask your system administrator if you require additional display
features.
BusinessPhone – Cordless phone DT19016
Menu structure
The available phone specific functions can be accessed via the
DT190 menus.
Menu Structure
Menu
press MENU
RINGER
MELODY
ts
Move within a menu.
OK Make selection. Move to submenu.
Phonebook
press
ö
USE ENTRY
NEW ENTRY
SHOW ENTRY
DELETE
ðï Move to previous menu.
ðï Press long: Move to idle display.
Call List
press
Þ
USE ENTRY
COPY TO DIR
Description
Settings
press MENU followed
by number keys
shown below
4 MAILBOX
5 SUBSCRIBE
9 1 AUTO ANSWER
9 2 LANGUAGE
9 4 BATT. WARNING
Navigation keys
Left u
Up t
v
Right
s Down
Phonebook
ß Backspace
OK Confirm
MENU
Cancel/Back
17BusinessPhone – Cordless phone DT190
Switching On/Off
Switching On/Off
Switch on the DT190
ðï Press until the display lights up
If the phone does not switch on or the battery icon starts flashing,
the battery is low. Charge the battery. While charging you can still
use your phone.
Note: If the message NO NET is displayed, you cannot
make or answer calls.
Switch off the DT190
Note: During calls, you cannot switch off your phone.
ðï Press until the display turns blank
Your phone is switched off.
BusinessPhone – Cordless phone DT19018
Incoming Calls
Incoming Calls
A ringing signal indicates an incoming internal or external call.
You can also see who has called you in the Call List and Missed
Calls List.
Answer calls
The ringing type tells you whether the call is an internal, external or
callback call and the display indicates an incoming call.
The caller’s number can be an internal or an external number if
provided by the network provider. If no external number is
provided, the internal number of your trunkline is displayed.
Display example:
4736
V
If the number is stored in the integrated Phonebook, the associated
name is shown instead.
õô Press to answer
If you do not answer the call, the number is stored as a missed call
in the Missed Calls List. See section “Missed Calls List” on
page 21.
Note: Calls can be answered at any time, no matter if you
are programming, or keying in a number etc.
End the call
ðï Press
The duration time of the call is shown.
19BusinessPhone – Cordless phone DT190
Incoming Calls
Mute ring sound or warning sound
If the phone rings or a warning sounds at an inconvenient moment,
you can suppress the sound:
* Press long to turn off the ringing
The ring off icon appears.
pV
ANNA
Even with the sound off, you can still answer the call. If you do not
answer the call, the number is stored as a missed call in the Missed
Calls List.
To turn the ring sound on again:
p
* Press long
The ring off icon disappears.
Note: If you decide not to answer the call, press the NO
key. The call is rejected and there is no entry in the Missed
Calls List.
Change answering mode
When you get a call, you can simply lift the handset out of the
charger without having to press the YES key.
Note: This automatic answering mode is turned off by
default, and you therefore always have to press the YES
key. Even when the automatic answering mode is activated,
you have to press the YES key to answer a call if the
handset is not in the charger.
To change the answering mode:
MENU Press (see display)
9 1 Press
BusinessPhone – Cordless phone DT19020
z Enter the code from the table below
Code Answering mode
0 You have to press the YES key to answer a call
1 The phone goes off-hook automatically when you pick
it up from the charger.
You hear a confirmation tone and the setting is saved.
Missed Calls List
The last 5 missed calls are stored in the Missed Calls List.
When there are new unanswered calls, the call info icon
To return a call
Incoming Calls
2 flashes.
2 Press (see display)
The Missed Calls List appears.
V
28/09 14-29
ts
t or s
SABRINA
ts
The two displays are shown alternately (automatic 1-2 second
toggle).
Scroll up or down (see display) until you see the desired
number or name
õô Press to dial the selected number
V
21BusinessPhone – Cordless phone DT190
Outgoing Calls
Outgoing Calls
Sometimes you make a call but the person is not available. These
functions will help you in your attempts to establish contact with the
called party.
You can also make a call via the Phonebooks, see section
“Integrated Phonebook” on page 67 or “System Phonebook” on
page 74.
Make calls
Dialling while on-hook
z Enter either a directory number to make an internal call
Or:
0z Enter the digit(s) for external line access and the desired
public number
Note: Which digit to press for external line access depends
on the configuration of the system.
The display shows the entered number, for example:
V
00535554505_
uvß
MENU
Note: At this point, you can save the number in the
integrated Phonebook by pressing MENU » COPY TO DIR »
OK. See section “Add number while dialling” on page 73.
BusinessPhone – Cordless phone DT19022
Outgoing Calls
õô Press when the number is correct
Your phone will go off-hook and dial the number. After 8 seconds,
the display will change to call duration.
Notes:
Correct a wrong entry by pressing (see display).
If you decide not to make the call while keying in the
number, press the NO key to stop.
If you receive a call while keying in the number, simply press
the YES key to answer.
You can make your calls faster by using abbreviated
numbers. See section “Abbreviated Numbers” on page 49.
Dialling when off-hook
If you prefer to dial a number off-hook:
õô Press
You hear the dial tone.
z Enter the number and wait for a connection
V
00535554505
ts
To end calls
ß
ðï Press to end the call
The duration of the call is displayed.
23BusinessPhone – Cordless phone DT190
Outgoing Calls
Last External Number Redial
When you initiate an external call, the system automatically stores
all dialled digits, irrespective of whether the call was successful or
not.
*** õô Press to redial the last dialled external number
The display will show the dialled number.
Redial number from Call List
Up to 5 dialled numbers or answered calls are stored in the Call List
(if the network supports number presentation).
Þ
t or s
Press (see display)
The Call List including dialled numbers and answered calls
appears.
Scroll up or down (see display) until you see the desired
number or name
õô Press to dial the selected number
Tip: If you press MENU » USE ENTRY » OK instead of the
YES key, you can edit the number before dialling.
You can permanently store the numbers from your Call List in your
integrated Phonebook. See section “Add numbers from the Call
List” on page 72.
Delete all numbers from Call List
Þ
MENU Press (see display)
Press (see display) to access the Call List
6 Press
DELETE? appears.
OK Press (see display) to confirm
All numbers are deleted from the Call List.
BusinessPhone – Cordless phone DT19024
Automatic Callback
You call an extension and receive a busy tone or get no answer.
This can also be used if no external line is free:
5 Press
Wait for the verification tone
Note: The number for automatic callback may differ from
country to country, see table “Alternative programming for
Automatic Callback, Camp-on, Intrusion” on page 78.
Outgoing Calls
ðï Press
You are called back if the extension finishes the ongoing call or the
next time the extension finishes a new call. You have to answer
within eight seconds, otherwise the Callback service is cancelled.
Busy extension
You call an extension and receive a busy tone.
Camp-on
You can notify a busy extension of your call by a muted ringing call
(if this function is allowed).
4 Press to camp-on
Stay off-hook. When the called extension replaces the handset, it
will be called automatically.
Note: If you receive the busy tone again, the desired
extension does not allow Camp-on.
The number for Camp-on may differ from country to
country, see table “Alternative programming for Automatic
Callback, Camp-on, Intrusion” on page 78.
25BusinessPhone – Cordless phone DT190
Outgoing Calls
Intrusion
You can intrude on an ongoing call on a busy extension (if this
function is allowed).
8 Press to intrude
Intrusion tone is heard and a three-party call is established. When
the called extension replaces the handset and you keep off-hook,
the called extension will be recalled automatically.
Note: If you still hear the busy tone, then your extension
does not have the authority to intrude or the desired
extension is protected against intrusion.
The number for intrusion may differ from country to country,
see table “Alternative programming for Automatic Callback,
Camp-on, Intrusion” on page 78.
BusinessPhone – Cordless phone DT19026
During Calls
During Calls
The BusinessPhone Communication Platform allows you to handle
calls in many different ways. You can, for instance, make an inquiry,
transfer the call or create a conference, mute the ringer or put the
call on hold to perform other tasks.
Transfer and Inquiry
You have an ongoing internal or external conversation and you
want to transfer the ongoing call.
R Press to put the current call on hold
Dial tone.
Z Enter the number of the third party
You can transfer the call before answer or wait for answer.
Tip: You can also use the integrated Phonebook and press
the YES key instead of directly entering the number.
Note: Make sure that you are connected to the desired
party. Please read the notes and warnings in section “Useful
Hints” on page 84.
R2 Press to switch between calls
Note: Sometimes the R key must be pressed twice.
Whether you can put internal calls on hold or transfer calls
to external lines depends on your PBX. Consult your system
administrator.
or
ðï Press to transfer the call
27BusinessPhone – Cordless phone DT190
During Calls
Transfer to a busy extension
You can even transfer calls to busy extensions. The other party will
hear a muted signal (Camp-on), and the call will be extended as
soon as the ongoing call is terminated (if Camp-on is allowed).
Callback
You are called back if you have transferred an external call and the
other extension has not answered the call within a certain time.
Your phone will ring again.
Conference
You have an ongoing conversation and you want to establish a
telephone conference.
R Press
Dial tone.
Z Enter the number of the third party
R3 Press to establish a three-party conference
Now you have established a three-party conference. To mark the
conference, all conference members will hear a periodical
conference tone.
Repeat the procedure to include other persons into the
conference
In this way, you can include up to six parties into a conversation.
How many of them can be external callers depends on the
programming of the system.
ðï Press to leave the conference
BusinessPhone – Cordless phone DT19028
During Calls
Call Waiting
If you hear the Call Waiting tone during an ongoing conversation,
another person is trying to contact you.
To terminate the ongoing call and answer the waiting call
ðï Press to finish the ongoing call
The waiting call is signalled on your phone.
õô Press to answer the new call
Note: The Call Waiting function might be blocked for use on
your extension (programmed by the system administrator).
Send Message
To send a message to an extension when you receive a busy tone
or get no answer.
Callback
To s e n d a Call me message.
9# Press to send
Voice
To send a voice message.
99 Press and speak
* Press to play-back and listen to your recording
9 Press and speak to re-record
# Press to send
29BusinessPhone – Cordless phone DT190
Call Forwarding
Call Forwarding
When you are not available to take calls or decide to answer your
calls on another extension, it is useful to forward your calls to an
alternate answering position. The alternate answering position can
either be a pre-programmed one (a common one for: Fixed
Diversion, Diversion on no reply and Diversion on busy) or an
individual one.
If you urgently need to talk to someone who has forwarded his
calls, the system is also equipped with a bypass function.
Depending on the type of diversion, you are also able to record
your personal greeting, see section “Change your Personal
Greeting” on page 44.
Note: You can still make calls as usual.
Diversion on no reply
If you are not available to answer incoming calls (internal or
external), your system administrator can program your extension to
automatically divert calls to a programmed diversion address
(default time: 15 seconds).
Diversion on busy
If your extension is busy and you receive an incoming call (internal
or external), your system administrator can program your extension
to automatically divert the call to a programmed diversion address.
BusinessPhone – Cordless phone DT19030
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