Aastra Dialog 4425 IP Vision User Guide

Dialog 4425 IP Vision

IP Telephone for Ericsson MX-ONE™ and Ericsson MD110

User Guide

Cover Page Graphic

Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings:

• Width: 15,4 cm (Important!)

• Height: 11,2 cm (May be smaller)

• Top: 5,3 cm (Important!)

• Left: -0,3 cm (Important!) This text should then be hidden.

Welcome ..........................................................4

Important User Information ...............................6

Description ....................................................... 7

Start the Phone – Log On/Off ......................... 27

Incoming Calls ............................................... 35

Outgoing Calls ...............................................40

Call List ..........................................................49

Contacts (PhoneBook) ...................................52

During Calls ....................................................59

Call Forwarding ..............................................63

Absence Information ......................................73

Messages ......................................................76

Group Features ..............................................81

Other Useful Features .....................................83

Settings ..........................................................89

Accessories .................................................105

Add Microsoft Outlook Contacts ................... 110

Web Server ..................................................112

Corporate Directory .......................................120

Web ..............................................................122

WAP Services ............................................... 124

Installation ....................................................129

Troubleshooting ............................................138

Glossary .......................................................139

Index ............................................................ 140

Table of Contents

3Dialog 4425 IP Vision

Welcome

Welcome to the user guide for the Ericsson Dialog 4425 IP Vision IP telephone that conforms to the H.323 standard.

This guide describes the available features of the telephone when it is connected to Ericsson MX-ONE™ or Ericsson MD110.

The functions and features available with this telephone are designed for easy use in all different telephone handling situations.

Depending on the version and configuration of the exchange that your telephone is connected to, some of the functions and features that are described in this user guide may not be available. There may also be some differences in the way your telephone is programmed. Please consult your system administrator if you need further information.

Note: The Ericsson Dialog 4425 IP Vision exists in two versions, version 1 and version 2. Underneath the telephone, version 1 is marked DBC 425 01 and version 2 is marked DBC 425 02. Check to see which version you are using.

Some markets use differing codes for some features. In this guide they are described using the most common code.

The latest version of the user guide can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

Dialog 4425 IP Vision4

Welcome

Copyright

All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.

When this publication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.

Microsoft and Microsoft Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries/regions.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Declaration of conformity

Hereby, Ericsson AB, declares that this telephone, is in conformity with the essential requirements and other relevant provisions of the European R&TTE directive 1999/5/EC.

Details to be found at: http://www.ericsson.com/sdoc.

5Dialog 4425 IP Vision

Important User Information

Safety instructions

Save these instructions.

Read these safety instructions before use!

Note: When using your telephone or connected

equipment, the following basic safety precautions should always be followed to reduce risk of fire, electrical shock and other personal injury.

• Follow instructions in the equipment's user guide or other documentation.

• Always install equipment in a location and environment for which it is designed.

• For mains powered telephones: Only operate with the mains power voltage indicated. If you are uncertain of the type of power supplied to the building, consult property management or your local power company.

• For mains powered telephones: Avoid placing the telephone's power cable where it can be exposed to mechanical pressure as this may damage the cable. If the power supply cord or plug is damaged, disconnect the product and contact qualified service personnel.

• Headsets used with this equipment must comply with EN/IEC 60950-1 and for Australia AS/NZS 60950:1-2003.

• Do not make any changes or modifications to equipment without seeking approval from the party responsible for compliance. Unauthorized changes or modifications could void the user's authority to operate the equipment.

• Do not use the telephone to report a gas leak in the vicinity of the leak.

• Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, and kitchen sink, in a wet basement or near a swimming pool.

• Do not insert any object into equipment slots that is not part of the product or auxiliary product.

• Do not disassemble the product. Contact a qualified service agency when service or repair work is required.

• Do not use a telephone (other than cordless type) during an electrical storm.

Disposal of the product

Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products.

Dialog 4425 IP Vision6

Description

ABC

DEF

GHI

JKL

MNO

PQRS

TUV

WXYZ

Message

Transfer

Inquiry

Line 2

Line 1

Free on 2nd

Follow-me

Callback

Dialog 4425 IP Vision

Description

1Display

See section “Display information” on page 14.

2 Display menu keys

The key functions depend on the traffic state. When you are requested “(see display)”, press the required key to access the feature.

7Dialog 4425 IP Vision

Description

3 Navigation key left

a. Navigate one step to the left in the top menu. See section

“Display information” on page 14.

b. On WAP pages, this ke y is used to go t o the prev iou s pa ge. See

sections “Corporate Directory” on page 120, “Web” on page 122 and “WAP Services” on page 124.

4Home

a. Return to home position (idle mode). When this key is pressed,

you always go to the home position, independent of which menu you are in. See section “Display information” on page 14.

b. On WAP pages; if you press this key for a short while, you will

return to the WAP home page. See sections “Corporate

Directory” on page 120, “Web” on page 122 and “WAP Services” on page 124.

5 Navigation key right

Navigate one step to the right in the top menu. See section “Display information” on page 14.

Keys 6-10 Preprogrammed keys / Function keys / Monitoring keys

The keys are programmed with the specified default features (see below). The features can be moved to any other programmable function key by the system administrator.

The features can also be removed from the keys (by your system administrator). In this case you can program frequently used features and phone numbers on the keys.

The keys can also be used as Monitoring keys or for assigning the features Callback, Call Pick up, Call Waiting and Intrusion.

See sections “Programming of function keys” on page 89 and “Key

Monitoring” on page 86.

6Callback

Indicating/activating Callback. See section “When you receive a

busy tone” on page 45.

7Follow-me

Indicates an activated Follow-me. Also used to deactivate Followme. See section “Call Forwarding” on page 63.

8Free on 2nd

Allow a second call to be received when you already have an active call. See section “Answer a second call during an ongoing call” on page 37.

9Message

Message indication key. When the key lamp is lit, press the key to retrieve the message. See section “Messages” on page 76.

Dialog 4425 IP Vision8

10 Transfer

Transfer calls. See section “Transfer” on page 61.

11 Triple Access Line

Handle calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls.

12 Programmable Function keys / Monitoring keys

All keys, except for the Triple Access Line keys, can be used for programming, if programmed by your system administrator.

The keys can also be used for assigning the features Callback, Call Pick up, Call Waiting and Intrusion.

a. Program phone numbers or features. See section

“Programming of function keys” on page 89.

b. Monitor other extensions via a Monitoring key. See section “Key

Monitoring” on page 86.

13 Microphone

Used for handsfree conversation.

14 Clear

Disconnect calls or exit a feature. Can always be pressed instead of replacing the handset.

15 Headset key

Handle headset calls and activate Headset Preset. See section “Headset (optional)” on page 106.

Description

16 Loudspeaker on/off

The Speaker key is used for handsfree connection. By pressing and holding it down for 4 seconds, the loudspeaker preset mode is activated.

a. Activate handsfree conversation. See section “During Calls” on

page 59.

b. Activate Loudspeaker Preset. See section “Headset Preset” on

page 107.

17 Mute

a. Switch the microphone on or off during a call. See section

“Mute” on page 59.

b. Switch off the ring signal in idle mode or when ringing. See

sections “Mute ring signal” on page 102 and “Silent Ringing” on page 102.

18 Volume control

Adjust the volume. See section “Settings” on page 89.

19 Loudspeaker

9Dialog 4425 IP Vision

Description

20 Handset

Supplied with hearing aid feature as standard.

Please note: The handset can attract and trap small metal objects in the earcap region.

21 Pull-out leaf for easy guide (optional)

See section “Pull-out leaf (optional)” on page 109.

22 Designation card

Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise certified sales partner.

23 Power adapter connection

See section “Start the Phone – Log On/Off” on page 27.

24 Key panel

The extra key panel has 17 programmable keys. Up to four panels can be connected. See section “Key panel” on page 105. Use the Designation Card Manager to make and print your own key panel designation cards.

DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise certified sales partner.

Dialog 4425 IP Vision10

Lamp indications

Description

ÕÔ ÖÔ ÖÔ ÕÔ

Extinguished lamp The feature is not active.

Steady light

Slowly flashing lamp The line (or feature) is put on hold.

Rapidly flashing lamp An incoming call.

Light with short breaks Ongoing call.

The feature is active or the multiple represented line is busy.

11Dialog 4425 IP Vision

Description

Dial tone

Special dial tone

Ring tone or queue tone

Busy tone

Congestion tone

Number unobtainable tone

Tones and signals

The following different tones and signals are sent from the telephone system to your phone.

Tone characteristics

The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.

Call waiting tone or verification tone

Intrusion tone

Conference tone every 15 seconds (to all parties)

Hold tone

Connection in progress tone

Dialog 4425 IP Vision12

Internal ring signal

External ring signal

Recall signal

(Callback reminder)

Description

Ring signals

Three different ring signals inform you about the type of the incoming call. The signals shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator.

The Monitoring keys can be programmed with other ring options, see section “Change ring signal for a Monitoring key” on page 103.

13Dialog 4425 IP Vision

Description

Settings CallList Contacts CorpDirectory Web Walter Matthau 0012115171

Werner Smith 5555 William Johnson 7777 William Jones 7777 Xerxes Anderson 3333

Exit Call

Display information

The display gives you feedback information such as time and date, traffic state and connected phone numbers. The following pages show examples of information displays from different telephone states.

Note: All names and numbers presented on the displays in this user guide are examples.

When an information ends with an exclamation mark (!), this means that no further action is possible.

Your phone has a graphical display which has approximately 6 rows with 50 characters each. However the number of rows and characters per row depend on the character size and the font. During log on, when the display shows a list, or when the phone is in a setting mode, the middle field of the display is adapted to fit each situation.

You can change the display menu language, the date/time presentation and display contrast level. For the Dialog 4425 v. 2 phone you can also change the display backlight level. See section “Settings” on page 89.

Two display versions

The display examples in this guide are valid for both the Dialog 4425 v. 2 phone and the Dialog 4425 v. 1 phone, however the displayed text simulates the Dialog 4425 v. 2 phone. If there is any information for the other version than the one described, this is presented in a “Telephone version note”. See example below.

Example of the Contacts menu and “Telephone version note”:

Telephone version note: For the Dialog 4425 v. 1 phone select

PhoneBook.

Dialog 4425 IP Vision14

Description

Settings CallList PhoneBook WAP Services

M Miller >FollowMe

11:06 28 03 2007

J Smith 2222

B Brown 5555

CallBack

Settings CallList Contacts CorpDirectory Web

M Miller >FollowMe

11:06 28 03 2007

J Smith 2222

B Brown 5555

CallBack

Top menu

The top menu is in the black frame below. The appearance of the top menu depends on which telephone version you are using (Dialog 4425 v. 1 phone or Dialog 4425 v. 2 phone), see examples below.

Dialog 4425 v. 1 phone:

Dialog 4425 v. 2 phone:

The following main text and symbols can be shown on the display´s top menu:

Settings Access the Settings menu.

See section “Settings” on page 89.

CallList Access the CallList menu.

See section “Call List” on page 49.

Home position (idle mode).

Contacts Access the Contacts menu (Dialog 4425 v. 2 phone only).

See section “Contacts (PhoneBook)” on page 52.

PhoneBook Access the PhoneBook menu (Dialog 4425 v. 1 phone only).

See section “Contacts (PhoneBook)” on page 52.

WAP Services Access the WAP Services menu (Dialog 4425 v. 1 phone only).

See section “WAP Services” on page 124.

CorpDirectory Access the CorpDirectory menu (Dialog 4425 v. 2 phone only).

See section “Corporate Directory” on page 120.

Web Access the Web menu (Dialog 4425 v. 2 phone only).

See section “Web” on page 122.

Position indicator (selected top menu item).

15Dialog 4425 IP Vision

Description

Settings CallList Contacts CorpDirectory Web

A Anderson >FollowMe

8:10 04 Sep 2007

J Smith 40316

Display symbols

Traffic status is indicated by the following symbols on the display:

> Follow-me indicator.

Indicates that the phone is forwarded to another extension. See section “Call Forwarding” on page 63.

Message.

Indicates that there is a message waiting. See section “Messages” on page 76.

Access warning.

Flashes when the access to system services is reduced (some system services does not work). See section “Troubleshooting” on page 138

Security

Indicates that the ongoing call is secure between the A and B party. The media (speech) and the signalling are encrypted.

Headset Preset

Indicates that the phone is set for incoming and outgoing calls to be connected to the headset when you answer or make calls without lifting the handset. See section “Headset (optional)” on page 106.

or Ringer off (a) / Volume level bar (b).

Appears at the same position. a Indicates that the ring signal is switched off. See section “Silent

Ringing” on page 102.

b Indicates the ring signal volume in idle mode or ringing mode. In

speech mode it indicates the loudspeaker volume, earpiece volume or headset volume. See section “Settings” on page 89.

Dialog 4425 IP Vision16

Description

Settings CallList Contacts CorpDirectory Web

M Sadler 3333 12:24 28 03 J Crichton 5555 11:33 28 03 J Gilmour 5467 10:48 28 03 0:01:15

0012115171 15:11 27 03 0:15:11

S Negus 7777 14:06 27 03 0:06:53

more... Call

Settings CallList Contacts CorpDirectory Web

Date Format

28 03 2007 28 Mar 2007 Fr 28 Mar 2007 060328

Cancel Select

15 03 2007

The following symbols can be shown in the top menus or other display lists:

Example of the CallList menu:

Example of the Date Format menu:

or New missed call(s).

Indicates new missed and not checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call you.

or Missed call(s).

Indicates missed but checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call you.

Incoming call.

Indicates an answered incoming call.

Outgoing call.

Indicates an outgoing call.

Bar indicator.

Indicates the shown part of the total list and where it is positioned in the total list.

Selection frame.

Indicates the subject to be called or selected in the list.

Setting indicators.

Filled symbol indicates the current setting in the shown list.

17Dialog 4425 IP Vision

Description

Settings CallList Contacts CorpDirectory Web

11:06 28 03 2007 J Smith 2222

Log off Absence

Settings CallList Contacts CorpDirectory Web

11:06 28 03 2007 J Smith 2222

Log off Absence 2 Missed

Settings CallList Contacts CorpDirectory Web

11:06 28 03 2007 J Smith 2222

FollowMe To M Miller 3333

Log off Absence

Up.

Scroll up or to the left in the menu.

Down.

Scroll down or to the right in the menu.

Idle phone (idle mode)

When your phone is in idle mode, the display shows the top menu. Below the top menu; time, date, name your extension number are shown to the right. Below the line, lead text for the display menu keys is shown. In the example below, the extension number for JSmith is 2222.

Note: When the name and extension number are long, the name is shown on one row and the number on another row.

Unanswered phone calls are indicated on the idle phone display.

An activated Follow-me is also indicated in the idle phone display.

Smith (2222) has activated a Follow-me to Miller (3333).

Dialog 4425 IP Vision18

Description

Settings CallList Contacts CorpDirectory Web

Calling

11:06 28 03 2007 J Smith 2222

M Miller 3333

CallBack

Settings CallList Contacts CorpDirectory Web

Busy

11:06 28 03 2007 J Smith 2222

M Miller 3333

CallBack CallWaiting CallPickUp Intrusion

Settings CallList Contacts CorpDirectory Web

M Miller >FollowMe

11:06 28 03 2007

J Smith 2222

B Brown 5555

CallBack

Outgoing call

Except for the idle information in the top menu, the display also shows the dialed name (if available) and number.

When the dialed number is busy, the display will look like this.

If the called party’s phone is diverted, the Follow-me information and the answering extension name and number are shown below the top menu.

> is the Follow-me symbol.

The call to Miller (3333) is directly diverted to Brown (5555).

19Dialog 4425 IP Vision

Description

Settings CallList Contacts CorpDirectory Web

Incoming

11:06 28 03 2007 J Smith 2222

3333 M Miller

Reject

Settings CallList Contacts CorpDirectory Web

B Brown >FollowMe

11:06 28 03 2007 J Smith 2222

3333 M Miller

Reject

Incoming call

Except for the idle information in the top menu, the display also shows the calling party´s name (if available) and number. The name and number are flashing. If the number for an external call is not available, the display shows

If a diverting extension is calling, the Follow-me information and the calling party’s name and number (flashing) are shown below the top menu.

> is the Follow-me symbol.

External instead of the number.

Miller (3333) has called Brown and the call is directly diverted to you.

Dialog 4425 IP Vision20

Description

Display menu keys

The display menu keys are used to access different functions. The available functions vary depending on the traffic state and category of the extension. The following key text and abbreviations are used for the display menu keys.

Note: If you have an earlier version of the telephone system, some text for the display menu keys might be different or not available.

Menu key Function

- (minus)

+ (plus)

Absence

(No change)

Account

Decrease contrast level on the display Increase contrast level on the display Scroll up

Scroll down

Handle Absence and Call Forwarding Keep current IP settings Account Code

AddContact Add to Contacts (Dialog 4425 v. 2 phone

only)

AddPhoneBook Add to PhoneBook (Dialog 4425 v. 1

phone only)

Back

Call

CallBack

CallPickUp

CallWaiting

Cancel

Change

ChangeUser

Conf/Transf

Conference

Deactivate

Delete

Edit

Return to previous menu Call the number displayed Callback Call pick-up Call waiting Leave a menu without change Change a setting (toggling two modes) Personal log on (for example Free Seating).

Might be disabled is some systems. To get a new line for conference or transfer Connect a conference member

Deactivate Follow-me Delete an item Change property of item

21Dialog 4425 IP Vision

Description

Menu key Function

Erase

Exit

GrpPickUp

Hold

Intrusion

Log off

Log on

n Missed

Remove last character from display Exit the displayed menu Group call pick-up Put the call on hold Intrusion Log off from the system Log on to the system Number of missed calls in the call history

list

Name Edit name in Contacts (PhoneBook)

No Profile

Negative answer Cancel activated search profile

Number Edit number in Contacts (PhoneBook)

more...

Options

Reject

Save

More menu choices Answer OK to a question Show optional menus Reject an incoming call Save settings

Search Search Contacts (PhoneBook)

Select

Stop

Yes

Select item in a list Stop fetching WAP page Positive answer

Dialog 4425 IP Vision22

Description

Menu structure Dialog 4425 v. 1 phone

Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame. Use the navigation keys and the display menu keys to navigate in the menus.

23Dialog 4425 IP Vision

Description

Settings CallList PhoneBook WAP Services

Call AddPhoneBook Delete

Explanations

1) Only shown when there are missed calls. A shortcut to “CallList” is established n = Number of missed calls.

2) Not used.

3) Only used when option unit is connected.

4) Only shown when pre-defined WAP portal is

available.

5) Only available to your system administrator.

Home. Return to home position (idle mode).

Log off Absence n Missed

Dial Name Edit Delete Add

Central Directory Other WAP address Home

Top menu

Idle display menu keys

Time Format Date Format Time

Date

Information Programmable Keys

Ring Character Time & date

Language Display Contrast Log Off Restriction

Option Unit

Hearing Level

Network

LAN access control

DHCP

Web address IP Address

Subnet Mask

Default Gateway

SW server from DHCP

SW Server

Proxy Server

Proxy Address

Proxy Port

Gatekeeper Discovery

Gatekeeper

Password VLAN for LAN Port

VLAN for PC Port

Display menus Keypad characters

Select Profile Follow-me External Follow-me Absence Reason

Display menu keys

Standard Increased

Protocol/SW version

Dialog 4425 IP Vision24

Description

Menu structure Dialog 4425 v. 2 phone

25Dialog 4425 IP Vision

Description

Settings CallList Contacts CorpDirectory Web

Call AddContact Delete

Explanations

1) Only shown when there are missed calls. A shortcut to “CallList” is established n = Number of missed calls.

2) Not used.

3) Only used when option unit is connected.

4) Only shown when pre-defined WAP portal is

available.

5) Only available to your system administrator.

Home. Return to home position (idle mode).

Log off Ab sence n Missed

Dial Name Edit Delete Add

Other WAP address Home

Top menu

Idle display menu keys

Time Format Date Format Time

Date

LAN access control

DHCP

Web address IP Address

Subnet Mask

Default Gateway

SW server from DHCP

SW Server

Proxy Server

Proxy Address

Proxy Port

Gatekeeper Discovery

Gatekeeper

Password VLAN for LAN Port

VLAN for PC Port

Display menus Keypad characters

Select Profile Follow-me External Follow-me Absence Reason

Display menu keys

Standard Increased

Protocol/SW version

Dialog 4425 IP Vision26

Start the Phone – Log On/Off

Startup procedure

All the system settings for your IP phone must be set by the system administrator before you can use the phone.

Connect the required cables.

See section “Installation” on page 129.

Note: Depending on the settings in your network and telephone system, the start up procedure may be different from phone to phone. Check the display on your phone and read the required sections in this chapter to continue with the start up procedure.

When the phone is connected to the network, your phone automatically initiates the startup procedure when connected to the mains.

Notes:

The phone does not work when a power failure occurs. After a power failure the phone will automatically restart. After a power failure the Call List is cleared.

When the telephone is starting up (booting) a connected PC will loose it’s network connection for about 10 seconds.

27Dialog 4425 IP Vision

Start the Phone – Log On/Off

Settings CallList Contacts

LAN access control

Enter user ID:

Erase Log on

LAN access control (network authentication)

(Dialog 4425 v. 2 phone only).

Your telephone might require a network authentication to gain access to the network. In this case you must enter a valid user identity and password.

Note: The user identity and password used for the network authentication is not the same user identity and password you use to log on. The password is obtained from, and can only be changed by the system administrator.

z Enter your user identity.

Log on Press (see display).

z Enter your password.

Log on Press (see display).

(The display menu key Erase, is used to remove a wrong entry.)

Note: The password can be entered with letters or numbers, see section “Entering names and numbers” on

page 53.

If your user identity and password are accepted, the phone continues with the startup procedure.

Note: If your user identity and password are not accepted, contact your system administrator.

Dialog 4425 IP Vision28

Start the Phone – Log On/Off

Settings CallList Contacts

Use administrator mode to change IP settings

(No change)

Continued startup procedure

The display shows:

A timer counts down from 5 seconds. If no key is pressed during this time,

(No change) is selected automatically.

Notes:

You can speed up the procedure by pressing

(No change).

The administrator mode is used to change the IP settings in your phone. This mode is reserved for your system administrator.

The display now indicates that the phone is connecting to the server and the software is loading. This takes about 1 minute. After a self test, the phone is ready for use or ready for log on. To log on, see section “Log on” on page 31.

29Dialog 4425 IP Vision

Start the Phone – Log On/Off

Settings CallList Contacts

Anewversionoftheapplicationsoftwareis available on the server, update?

(Yes) No

Update software

If new software has to be loaded into your phone, the display is showing this. When new application software is available, the following display is shown:

A timer counts down from 60 seconds. If no key is pressed during this time,

(Yes) is selected automatically.

Note: You can speed up the procedure by pressing No.

(Yes) Press to update the software (see display).

The software is loaded from the server. This takes about 60 seconds. The phone is then ready for use or ready for log on. To log on, see section “Log on” on page 31.

Note: It is important that you do not disconnect the power to the phone while the new software is being downloaded and saved. If a power failure occurs, the software must be downloaded again.

If you want to continue to use the previously stored setting:

No Press to use the current version of the software (see display).

Dialog 4425 IP Vision30

Start the Phone – Log On/Off

Settings CallList Contacts CorpDirectory Web

User not logged on!

11:06 28 03 2007

Log on with:

2222

For SOS calls, dial 112

Erase Log on

Settings CallList Contacts CorpDirectory Web

11:06 28 03 2007 J Smith 2222

Log off Absence

Log on

If your phone requires a log on, there are three log on options: 1 You are allowed to log on and log off the phone. This is the most

common option.

2 The telephone is always logged on with a default number. You

cannot log on or off. This option can be used for phones in conference rooms, receptions and so on.

3 The telephone is always logged on, with a default number, as in

option 2, but you can log on with your own extension number and get your personal categories. This option can be used in a Free Seating environment. See also section “Free Seating” on page 34.

Option 1

The log on menu is displayed:

If the SOS call feature is disabled, the text For SOS calls, dial

is not shown. The number for SOS calls might vary between

112

countries. See section “SOS calls (Emergency calls)” on page 41. The extension number that was used for the last log on is

automatically shown.

If the displayed number is your number:

Log on Press to log on (see display).

The display shows:

31Dialog 4425 IP Vision

Start the Phone – Log On/Off

Settings CallList Contacts CorpDirectory Web

User not logged on!

11:06 28 03 2007

Enter password:

Erase Log on

If the displayed number is not yours (the telephone has been logged on by another person):

z Dial your extension number.

The displayed number is automatically erased when you start dialing. The display shows your entered digits. (The display menu key

Erase, is used to remove a wrong entry.)

Log on Press to log on (see display).

If a password is not required, the display shows your name and extension number, and the phone is ready for use.

If a password is required the display shows:

Notes:

The last setting used (by previous user) remains until changed. The request to enter a password can be changed, contact your system administrator.

The password is obtained from, and can only be changed by the system administrator.

z Enter your password.

(The display menu key Erase, is used to remove a wrong entry.)

Telephone version note: For Dialog 4425 v. 2 phone the password can be entered with letters or numbers, see section “Entering names and numbers” on page 53.

Log on Press to log on (see display).

The display shows your name and extension number, and the phone is ready for use.

Dialog 4425 IP Vision32

Start the Phone – Log On/Off

Settings CallList Contacts CorpDirectory Web

11:06 28 03 2007 Conf room 3000

Absence

Settings CallList Contacts CorpDirectory Web

11:06 28 03 2007 Conf room 3000

Absence ChangeUser

Option 2

The following idle mode menu is displayed, and the phone is ready for use.

Note: It is not possible to log off, when a phone has been programmed according to this option.

Option 3

The following idle mode menu is displayed. You can log on with your own extension number and get your personal categories.

ChangeUser Press (see display).

z Dial your extension number.

Log on Press to log on (see display).

If a password is not required, the display shows your name and extension number, and the phone is ready for use.

If a password is required:

z Enter your password.

Telephone version note: For Dialog 4425 v. 2 phone the password can be entered with letters or numbers, see section “Entering names and numbers” on page 53.

Log on Press to log on (see display).

The display shows your name and extension number, and the phone is ready for use.

Note: During the night, the phone is automatically logged off, and then logged on again with the default number.

33Dialog 4425 IP Vision

Start the Phone – Log On/Off

Settings CallList Contacts CorpDirectory Web

11:06 28 03 2007 Conf room 3000

Absence ChangeUser

Log off

Log off Press to log off (see display).

The text Log off? is displayed.

Yes Press to confirm (see display).

• If your phone has been programmed according to option 1, the log on menu is displayed.

• If your phone has been programmed according to option 3, the following idle mode menu is displayed.

Note: If your phone has been programmed according to option 2, it is not possible to log off.

Reset the phone

If your phone does not work properly, you can use the following procedure to reset the phone. This procedure will also clear the Call List. After the procedure you must log on again to use the phone.

íÉ# Press all three keys simultaneously for at least one second to

reset the phone.

Free Seating

As you can log on to any IP phone in the network by using your extension number, every IP phone automatically works as a free seating telephone within the network. See also option 3 in section “Log on” on page 31.

Note: Using the Free Seating feature by entering

* 1 1 * Authorization Code * extension No. #, is not

applicable.

Dialog 4425 IP Vision34

Incoming Calls

Answer calls

A ring signal and a flashing lamp indicate an incoming call.

Note: If the feature Parallel Ringing is activated, the call will ring on more than one phone, see section “Parallel Ringing”

on page 38.

On Line 1

Normally you will receive calls on Line 1.

u Lift the handset.

Incoming Calls

On Line 2 or Monitoring key

u Lift the handset.

ÖÔ Line 2 Press the flashing Line 2 key,

If you have an ongoing call (Line 1), the first call is put on hold.

ÖÔ Jim Press the flashing Monitoring key.

If you have an ongoing call (Line 1), the first call is put on hold.

Notes:

If a tone is heard, wait for the tone to stop before starting the conversation.

You can change the ring signal for the Monitoring key, see section “Change ring signal for a Monitoring key” on

page 103.

35Dialog 4425 IP Vision

Incoming Calls

Settings CallList Contacts CorpDirectory Web

Busy

11:06 28 03 2007 J Smith 2222

M Miller 3333

CallBack CallWaiting CallPickUp Intrusion

Handsfree

ÖÔ Line Press the flashing Line key,

ÖÔ Jim Press the flashing Monitoring key.

Note: You can change the ring signal for the Monitoring key,

see section “Change ring signal for a Monitoring key” on

page 103.

You are connected to the caller via the loudspeaker and the microphone.

í Press to terminate a handsfree call.

On another extension

You can answer a call to another extension:

u z Call the ringing extension.

Busy tone.

CallPickUp Press to answer (see display).

Dialog 4425 IP Vision36

Ô Free on 2

Answer a second call during an ongoing call

You can receive another call, when Free on 2nd is activated.

Press to activate/deactivate.

When Free on 2nd access is active the lamp is lit.

When you have an ongoing call on Line 1, and Line 2 flashes to indicate a new incoming call:

Incoming Calls

ÖÔ Line 2 Press to answer.

The first call is put on hold.

ÖÔ Line 1 Press to switch back to the first call.

The second call is put on hold. You are connected to the first caller.

í Press to terminate the connected call.

Call Waiting

If the calling party has activated Call Waiting, you can receive a second call even if Free on 2nd is not activated.

To answer the waiting call:

í Press to terminate the connected call.

Your phone will ring to announce the waiting call.

ÖÔ Line Press the flashing Line key to receive the new call.

37Dialog 4425 IP Vision

Incoming Calls

Parallel Ringing

The Parallel Ringing feature makes it possible for an incoming call to ring several phones simultaneously and for the call to be answered on any of the phones. The main advantage of this feature is that you do not risk losing any calls.

The feature requires all the phones involved to be defined in a Parallel Ringing list, which must be configured and initiated by your system administrator. Because only calls to a main extension will be distributed among the phones in the list, this main extension also needs to be defined.

A call to a specific extension will not be distributed to other phones in the list, and will only ring that specific extension's phone.

Parallel Ringing can be temporarily disabled by the phone user using the feature “Internal Follow-me”. See also section “Internal

Follow-me” on page 63.

To disable Parallel Ringing temporarily

Absence Press (see display).

or Press (see display).

Repeat until the Follow-me menu is framed.

Select Press (see display).

z Enter the extension number.

If you want to disable Parallel Ringing for all phones defined in the list, follow the procedure for disabling the feature from the phone with the main extension number and enter the number of the answering position.

If you want to disable Parallel Ringing for one specific phone in the list only, follow the procedure for disabling the feature from this phone and enter its extension number.

Notes:

You can also use the following procedure to disable: dial

* 2 1 * (U.K. * 2 *), dial the extension number of the

phone, press

The Follow-me key cannot be used to disable Parallel Ringing.

OK Press (see display).

The Follow-me key lamp is now on.

# and press the Clear key.

Dialog 4425 IP Vision38

To restore Parallel Ringing

Incoming Calls

ÕÔ Follow-me Press.

The Follow-me key lamp is off.

Notes:

You can also use the following procedure to restore: dial

# 2 1 # (U.K. # 2 #) and press the Clear key.

If you want to restore Parallel Ringing for all phones defined in the list, follow the procedure for restoring the feature from the phone with the main extension number and enter the number of the answering position.

If you want to restore Parallel Ringing for one specific phone in the list only, follow the procedure for restoring the feature from this phone and enter its extension number.

39Dialog 4425 IP Vision

Outgoing Calls

Make calls

Note: You can dial your calls faster by using common Speed Dialing numbers and by using your own programmed function keys or preprogrammed Monitoring keys. See section “Speed Dialing” on page 47.

How to make internal and external calls:

u Lift the handset and proceed depending on call type:

Internal calls

z Dial the extension number.

External calls

0 Dial the digit or digits to get an external line.

Dial tone.

Note: The particular digit or digits used in your office, for example

0or 00.

z Dial the external number.

d or í Replace the handset or press to end the call.

Dialog 4425 IP Vision40

Handsfree

Settings CallList Contacts CorpDirectory Web

User not logged on!

11:06 28 03 2007

Log on with:

2222

For SOS calls, dial 112

Erase Log on

With the handset on hook:

Outgoing Calls

z Dial the number.

You are connected via the loudspeaker and microphone.

í Press to terminate a handsfree call.

SOS calls (Emergency calls)

When your phone is logged on

z Dial the SOS number.

When your phone is logged off

The log on menu, with the text For SOS calls, dial 112 is displayed:

z Dial the SOS number.

Your phone is automatically logged on to make the SOS call.

Notes:

If the message For SOS calls, dial 112 is not shown on the log on display, you have to log on before you can make SOS calls.

The number for SOS calls might vary between countries.

41Dialog 4425 IP Vision

Outgoing Calls

Individual External Line

To make a call on a specific external line:

*0*z# Dial, enter the Individual External Line number and press.

z Dial the digit or digits to get an external line and the external

number.

Last External Number Redial

When you initiate an external call the system automatically stores all the dialed digits, irrespective of whether the call was successful or not.

u Lift the handset.

*** Dial to repeat the stored number.

The last external number is automatically redialed.

Note: Finland and Sweden, dial * * 0

Dialog 4425 IP Vision42

Redial calls from the Call List

Settings CallList Contacts CorpDirectory Web

M Sadler 3333 12:24 28 03 J Crichton 5555 11:33 28 03 J Gilmour 5467 10:48 28 03 0:01:15

0012115171 15:11 27 03 0:15:11

S Negus 7777 14:06 27 03 0:06:53

more... Call

To use the Call List, see section “Call List” on page 49.

Outgoing Calls

Å Select CallList in the top menu (see display),

The display shows:

n Missed press (see display).

or Press to frame a phone number (see display).

Call Press to call the framed phone number (see display).

n = Number of missed calls.

Note: To add the number to Contacts (PhoneBook), see section “Add number from the Call List” on page 58.

43Dialog 4425 IP Vision

Outgoing Calls

Number Presentation Restriction

If you do not want your name and number to be displayed to the person you are calling, use the following procedure.

Note: The Number Presentation Restriction is only valid for the ongoing call, that is the procedure has to be repeated the next time you want to use it.

*42# Dial and wait for a new dial tone.

z Dial the number.

Instead of your name and number, the display on the called phone shows

Anonymous.

Dialog 4425 IP Vision44

Outgoing Calls

When you receive a busy tone

If you call an extension and receive a busy tone, or get no answer, or all external lines are busy, you can use any of the following methods:

Callback

If a called extension is busy or there is no answer:

Ô Callback Press.

It can take several seconds before the procedure is executed. A confirmation tone is heard.

Note: You can also press: CallBack (see display).

d Replace the handset to finish the procedure.

You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual.

u Lift the handset when you are called back.

The system calls the extension.

Note: Callbacks can be activated on several extensions at the same time.

If all external lines are busy (after dialing the digit or digits to get a line):

Ô Callback Press.

Note: You can also press: CallBack (see display).

z# Dial the external number and press.

d Replace the handset to finish the procedure.

When an external line becomes free you will be called back (recall ring signal). You have to answer within eight seconds, otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual.

u Lift the handset when you are called back.

The system calls the external number.

Note: Only one Callback can be activated on a busy external line.

45Dialog 4425 IP Vision

Outgoing Calls

Cancel any single Callback

#37*z# Dial, enter the extension number and press.

Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number.

í Press.

Cancel all Callbacks

#37# Dial.

í Press.

Activate Call Waiting

If you urgently wish to contact a busy extension or external line, you can notify by a Call Waiting signal.

CallWaiting Press (see display).

Keep handset off hook. When the called extension or the external line becomes free, it will be called automatically.

Note: The Call Waiting feature might be blocked for use on your extension (programmed by your system administrator). If Call Waiting is not allowed you will continue to receive a busy tone.

Intrusion on a busy extension

You can intrude on an ongoing call on a busy extension.

Intrusion Press (see display).

Before the intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.

Note: The warning tone might be disabled for your system. The Intrusion feature might be blocked for use on your extension (programmed by your system administrator). If Intrusion is not allowed, you will continue to receive a busy tone.

Dialog 4425 IP Vision46

Outgoing Calls

Bypass

If this feature is allowed from your extension, you can bypass an; activated Diversion, activated Follow-me or activated Absence Information on a specific extension.

*60*z# Dial, enter the extension number and press.

Wait for answer.

Speed Dialing

Common Speed Dialing Numbers

By using common Speed Dialing numbers, you can make calls simply by pressing a few keys. The common Speed Dialing numbers consist of 1–5 digits and are stored in the telephone system (by your system administrator).

uz Lift the handset and dial the common Speed Dialing number.

Dial by a function key

Both features and phone numbers can be programmed on a function key. To program a key, see section “Programming of

function keys” on page 89.

Head office Ô Press the function key.

This function key is programmed by you.

Dial by a Monitoring key

The extension that is monitored can be called by pressing this key.

Ô Jim Press the Monitoring key.

This key is preprogrammed by your system administrator.

47Dialog 4425 IP Vision

Outgoing Calls

Settings CallList Contacts CorpDirectory Web Walter Matthau 0012115171

Werner Smith 5555 William Johnson 7777 William Jones 7777 Xerxes Anderson 3333

Exit Call

Settings CallList Contacts CorpDirectory Web Zeb Cruise 0013315242

Zeb Ford 8888 Zeb Macahan 0015477816 Zeb Norris 9999 Zeb Smith 0017524819

Exit Call

Dial by Contacts (PhoneBook)

With this feature you can make a call using the contacts stored in your phone.

Example: To find and call Zeb Macahan

In idle mode:

9 Press and hold the key.

The available names for that key are shown on the display.

9 Press three times to jump to the first name beginning with the

letter “Z”.

Press two times to scroll to Zeb Macahan (see display).

Call Press to make the call (see display).

Note: To learn more about how to handle Contacts

(

PhoneBook), see section “Contacts (PhoneBook)” on

page 52.

Dialog 4425 IP Vision48

Call List

The phone stores a Call List with 50 phone numbers that includes missed calls (if supported by the network), incoming calls, outgoing calls and answered calls.

Note: The list is cleared if a power failure occurs, if another user (extension number) logs on to the same phone or if you reset the phone.

To access the Call List

Å Select CallList in the top menu (see display),

The Call List is displayed, see example.

n Missed press (see display).

n = Number of missed calls.

49Dialog 4425 IP Vision

Call List

Settings CallList Contacts CorpDirectory Web

M Sadler 3333 12:24 28 03 J Crichton 5555 11:33 28 03 J Gilmour 5467 10:48 28 03 0:01:15

0012115171 15:11 27 03 0:15:11

S Negus 7777 14:06 27 03 0:06:53

more... Call

Display menu key options

or Press to frame a phone number in the list (see display).

Call Press to call the framed phone number (see display).

See section “Redial calls from the Call List” on page 43.

more... Press to access more options (see display).

Exit Press to exit the CallList menu (see display).

Back Press to return to the previous menu (see display).

Delete Press to delete the framed call (see display).

AddContact Press to add the framed phone number to Contacts

(see display), (Dialog 4425 v. 2 phone only).

See section “Add number from the Call List” on page 58.

AddPhoneBook Press to add the framed phone number to PhoneBook

(see display), (Dialog 4425 v. 1 phone only).

See section “Add number from the Call List” on page 58.

Example of the CallList menu:

The content of the Call List is (from left to right):

– Call symbol. See call symbol types below. – Name of the calling/called person, for example

“

J Gilmour“.

– Phone number of the calling/called person, for example

“

5467“.

– Time of the call, for example “10:48“. – Date of the call (Day/Month or Month/Day depending on

date format setting), for example “

– Call duration, for example “0:01:15“. (= one minute and 15

seconds).

– Bar indicator. Indicates the shown part of the total list, and

where that part is positioned in the total list.

28 03“.

Dialog 4425 IP Vision50

Call symbols types:

Call List

or New missed call(s).

Indicates new missed and not checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call you.

or Missed call(s).

Indicates missed but checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call you.

Incoming call.

Indicates an answered incoming call.

Outgoing call.

Indicates an outgoing call.

51Dialog 4425 IP Vision

Contacts (PhoneBook)

Settings CallList Contacts CorpDirectory Web Walter Matthau 0012115171

Werner Smith 5555 William Johnson 7777 William Jones 7777 Xerxes Anderson 3333

Exit Call

Contacts (PhoneBook)

You can store your most frequently used numbers in Contacts (

PhoneBook) locally in your phone.

Telephone version note: For the Dialog 4425 v. 1 phone select

PhoneBook.

There are a number of ways to add numbers and names into your phone:

1 Enter the name and number by using the digits 0-9 on the

keypad, in the same way as with a mobile phone.

2 Add an incoming call from the Call List into Contacts

(

PhoneBook).

3 From a PC browse into the phone using a standard web

browser and enter the name and number.

See section “Web Server” on page 112.

4 From the PC application “My Dialog 4000 Contacts” you

can add your Microsoft in your phone (Dialog 4425 v. 2 phone only).

See section “Add Microsoft Outlook Contacts” on page 110.

To make a call via Contacts (PhoneBook), see section “Dial by

Contacts (PhoneBook)” on page 48.

Outlook® contacts to Contacts

Dialog 4425 IP Vision52

Entering names and numbers

wxyz9

You can see the most common letters above each key on the phone. To get the letter A press key 2 once, for B press key 2 twice, to get C press key 2 three times, and so on. It is also possible to get other characters, see section “Character map” on page 54.

Note: If the word to enter contains a digit, the digit can be created by pressing the digit key for more than 1 second.

By default, the first character you enter is written in upper case, and the rest of the word is written in lower case. Every new word starts with an upper case character (that is after a space has been entered). However, you can force the phone to enter all characters as upper case only, or lower case only, see below.

* Press to switch between upper and lower case.

All entered characters are entered as upper or lower case. This is only valid for the characters A-Z.

Erase Press to correct a wrong entry (see display).

If you want to try writing text, you can use the example below.

Example: To enter the name Smith

Contacts (PhoneBook)

7 7 7 7 Press for S

The marked character is selected after a time out or when another key is pressed.

6 Press for m

4 4 4 Press for i

8 Press for t

4 4 Press for h

Æ Press to return to idle mode.

For the Dialog 4425 v. 2 phone, a square is shown around the available characters. If you for example press character options are shown on the display:

Press 9

A new character (w, x, y, z or 9) is selected each time you press the key.

9, the following

53Dialog 4425 IP Vision

Contacts (PhoneBook)

Character map

Default character map of all available characters in upper case.

Number of times to press the key

Phone

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19

key

Space

1 2 A B C Å Ä Æ À Ç 2 Γ 3 D E F È É 3 Δ Φ 4 G H I Ì 4 5 J K L 5 Λ 6 M N O Ñ Ö Ø Ò 6 7 P Q R S ß 7 π Σ 8 T U V Ü Ù 9 W X Y Z 9 0 + & @ / ¤ % $

# # * < = > _ μ | [ ] { }

- ? ! , . : ; " ’ ( ) 1

£ ¥ \ § ¿ ¡ 0 Θ Ξ Ψ Ω

Notes:

You can switch to another character map (if programmed in the telephone system), for example to Greek or Cyrillic, which means that the character order can differ from the table above. See section “Change keypad character map”

on page 94.

In lower case mode some characters are not the same as in upper case mode.

Dialog 4425 IP Vision54

Add name or number

Settings CallList Contacts CorpDirectory Web

Dial name Edit Delete Add

Exit Select

If you want to add the name and number from the Call List, see section “Redial calls from the Call List” on page 43.

Ç Select Contacts in the top menu (see display).

Telephone version note: For the Dialog 4425 v. 1 phone select

PhoneBook.

Contacts (PhoneBook)

or Press (see display).

Repeat until the Add menu is framed.

Select Press (see display).

Enter name: is prompted.

z Enter the name.

Save Press (see display).

Enter number: is prompted.

z Enter the associated number.

Save Press (see display).

OK Press to confirm (see display).

Exit Press to return to the previous menu (see display),

Æ press to return to idle mode.

The programmed name and number are shown on the display.

Note: If a character is wrong, press the Edit key to correct the entry.

55Dialog 4425 IP Vision

Contacts (PhoneBook)

Edit name or number

To change something in the name or number for an entry:

Ç Select Contacts in the top menu (see display).

Telephone version note: For the Dialog 4425 v. 1 phone select

PhoneBook.

or Press (see display).

Select Press (see display).

Repeat until the Edit menu is framed.

Enter name: is prompted.

z Search Enter the first letters of the name and press (see display).

or Scroll until you find and frame the name (see display).

Edit Press (see display).

Erase Press (see display).

Repeat until the position for editing is reached, or until the complete name is erased.

z Enter the remaining characters or the new name.

Save Press to save the name (see display),

Number press to change the number (see display).

Erase Press (see display).

The changed name and number are shown on the display.

Enter number: is prompted.

Repeat until the position for editing is reached, or until the complete number is erased.

z Enter the remaining characters or the new number.

Dialog 4425 IP Vision56

Contacts (PhoneBook)

Save Press to save the number (see display).

OK Press to confirm (see display).

Exit Press to return to the previous menu (see display),

The changed name and number are shown on the display.

Note: If a character is wrong, press the Edit key to correct the entry.

Æ press to return to idle mode.

Delete name or number

Ç Select Contacts in the top menu (see display).

Telephone version note: For the Dialog 4425 v. 1 phone select

PhoneBook.

or Press (see display).

Select Press (see display).

Repeat until the Delete menu is framed.

Enter name: is prompted.

z Enter the first letters of the name.

Search Press (see display).

or Scroll until you find and frame the name (see display).

Delete Press to delete a found entry (see display).

Note: The Cancel key can be used if you change your

mind and want to keep the entry.

OK Press to confirm (see display).

Exit Press to return to the previous menu (see display),

Æ press to return to idle mode.

57Dialog 4425 IP Vision

Contacts (PhoneBook)

Settings CallList Contacts CorpDirectory Web

M Sadler 3333 12:24 28 03 J Crichton 5555 11:33 28 03 J Gilmour 5467 10:48 28 03 0:01:15

0012115171 15:11 27 03 0:15:11

S Negus 7777 14:06 27 03 0:06:53

Exit Back Delete AddContact

Add number from the Call List

You can add numbers in the Call List to Contacts (PhoneBook).

Å Select CallList in the top menu (see display).

or Press to frame a phone number (see display).

more... Press (see display).

The display shows:

AddContact Press to add the framed phone number to Contacts

(

PhoneBook) (see display).

Telephone version note: For the Dialog 4425 v. 1 phone select

AddPhoneBook.

Edit Press if you want to add a name or change the number (see

display),

OK press to confirm (see display).

Æ Press to return to idle mode.

Note: To use the Call List, see section “Call List” on

page 49.

Dialog 4425 IP Vision58

During Calls

Handsfree

During Calls

Â Press.

Handsfree conversation.

í Press to end the call.

From handsfree to handset

If the handset is on hook:

u Lift the handset.

Conversation via the handset.

If the handset is off hook:

ÄÂ Press.

Conversation via the handset.

Mute

É Press to switch the microphone on or off.

When the lamp is lit, the person on the line cannot hear what is being said near to your phone.

59Dialog 4425 IP Vision

During Calls

Hold

You can temporarily put the ongoing call on hold.

ÕÔ Line d Press the ongoing call Line key and replace the handset.

The key lamp flashes slowly and the display shows the call on hold.

Note: You can also press Hold (see display) and replace the handset.

ÖÔ Line Press the flashing Line key again to resume the call.

Inquiry

You have a voice connection on Line 1 and want to make an Inquiry to an internal or external party.

Ô Inquiry Press.

The first call is put on hold (Line 1 flashes slowly).

Note: You can also press Line 2.

z Call the third party.

When the other party answers, you can switch between the calls (Refer Back), Transfer the call, create a Conference or end one of the calls.

í Press to end the Inquiry call.

The third party is disconnected.

ÖÔ Line 1 Press to return to the first call.

Dialog 4425 IP Vision60

During Calls

Settings CallList Contacts CorpDirectory Web B Brown On hold 11:06 28 03 2007

J Smith 2222

M Miller 3333

Conference

Refer Back

The Line key lamp flashes for the call put on hold. The display shows the connected call with large characters, and the call put on hold with small characters.

ÖÔ Line 1 Press to put the third party on hold.

First call is connected.

ÖÔ Inquiry Press to put the first call on hold.

Third party is connected.

Note: You can also press Line 2 if you have initiated the Inquiry on Line 2.

í Press to terminate the connected call.

Transfer

You have an ongoing call and you want to transfer the call to another extension.

Conf/Transf Press (see display).

Note: You can also press Inquiry or a free Line key.

z Call the third party.

Ô Transfer Press before or after answer.

The ongoing call is transferred.

Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialed extension is busy or Transfer is not allowed, your phone will ring again.

61Dialog 4425 IP Vision

During Calls

Settings CallList Contacts CorpDirectory Web

11:06 28 03 2007

J Smith 2222

Conference leader

Hold Conf/Transf

Conference

With this procedure you can include up to seven parties in a conference. Only the conference leader (the person initiating the conference) can admit participants. The conference tone will be heard every 15 seconds during the conference. The tone is also heard each time a participant enters or leaves the conference.

Note: The conference tone might be disabled for your system.

You have an ongoing conversation (Line 1) and want to establish a phone conference. You will become the conference leader.

Conf/Transf Press (see display).

Note: You can also press Inquiry or Line 2.

z Call the third party.

Wait for answer.

Conference Press to establish a conference (see display).

The display shows:

Repeat the procedure to add more conference members.

d Replace the handset to leave the conference.

Note: When the conference leader leaves the conference, the conference will continue with the other included parties. The conversation is changed back to a normal two party connection when there are only two parties left.

Dialog 4425 IP Vision62

Call Forwarding

Settings CallList Contacts CorpDirectory Web Absence 11:06 28 03 2007

Select Profile Follow-me External Follow-me Absence reason

Exit Select

Call Forwarding

Internal Follow-me

All calls to your extension are diverted to another extension of your choice (within the private network). The Follow-me lamp indicates that you have activated Follow-me. During Follow-me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.

Order from your own extension

Note: The Follow-me key is only used as a an indicator that Follow-me is activated. Follow-me cannot be activated by pressing this key.

Absence Press (see display).

The display shows:

or Press (see display).

Repeat until the Follow-me menu is framed.

Select Press (see display).

z OK Enter the answering position number and press (see display).

Note: You can also use the following procedures to activate: dial

* 2 1 * (U.K. * 2 *), dial the answering position

number, press

# and press the Clear key.

63Dialog 4425 IP Vision

Call Forwarding

Cancel from your own extension

Follow-me ÕÔ Press.

Absence Press (see display).

or Press (see display).

Select Press (see display).

The Follow-me key lamp is off.

Redirect from answering position

If you move from one answering position to another answering position, you can redirect Follow-me from that new position.

Repeat until the Follow-me menu is framed.

z* Enter your own extension number and press.

OK Enter the new answering position number and press (see

display).

Calls are diverted to the new answering position.

Note: You can also use the following procedure to cancel: dial

# 2 1 # (U.K. # 2 #) and press the Clear key.

Note: Internal Follow-me must be ordered from your own extension before you can redirect from answering position.

Note: You can also use the following procedures to redirect: dial

* 2 1 * (U.K. * 2 *), dial your own extension number,

press

*, dial the answering position number, press # and

press the Clear key.

Cancel from answering position

#21*z# Dial, enter your own extension number and press.

Note: U.K., dial # 2 * No #.

í Press.

Dialog 4425 IP Vision64

External Follow-me

Settings CallList Contacts CorpDirectory Web Absence 11:06 28 03 2007

Select Profile Follow-me External Follow-me Absence reason

Exit Select

If external Follow-me is allowed you can have all calls to your extension diverted to an external number of your choice. The Follow-me lamp indicates that you have activated Follow-me. During Follow-me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.

Order

Note: The Follow-me key is only used as a an indicator that Follow-me is activated. Follow-me cannot be activated by pressing this key.

Absence Press (see display).

Call Forwarding

or Press (see display).

Repeat until the External Follow-me menu is framed.

Select Press (see display).

z OK Enter the digit or digits to get an external line and enter the

external number and press (see display).

Cancel

Follow-me ÕÔ Press.

The Follow-me key lamp is off.

Note: You can also use the following procedure to activate: dial

* 2 2 #, enter the digit or digits to get an external line,

enter the external number, press

Note: You can also use the following procedure to cancel: dial

# 2 2 # and press the Clear key.

# and press the Clear key.

65Dialog 4425 IP Vision

Call Forwarding

Personal Number

With this feature you can be reached on your normal office phone number even if you are out of the office, at home, and so on.

Depending on the functionality of your telephone system, you can have either one individual single search profile (standard) or you can choose between five individual search profiles (optional).

A search profile can be designed to fit the situation (in the office, traveling, at home, and so on). Both internal or external phone numbers can be used in a profile.

Your search profile is programmed or modified by your system administrator. See section “To design and order your search

profiles” on page 69.

When the feature is activated, incoming calls are transferred to your selected phones or back-up services in the order that you choose. If an answering position in the profile is busy, the call can be transferred to another predefined position in the profile (Voice Mail or a colleague).

You can handle the profiles from your own office phone. How to do this is described here (an operator can also assist you).

You can also use any of the Personal Assistant applications, if available. Contact your system administrator for more information.

When out of the office, the feature Direct Inward System Access (DISA) can be used, if available in your system. How to use DISA is described in this section.

Dialog 4425 IP Vision66

Call Forwarding

Settings CallList Contacts CorpDirectory Web Absence 11:06 28 03 2007

Select Profile Follow-me External Follow-me Absence reason

Exit Select

To activate or change to another profile from your office phone

Absence Press (see display).

The display shows:

Select Press (see display).

( 1— 5) Press the search profile digit.

OK Press (see display).

Notes:

You can also use the following procedure to activate: dial

* 1 0 *, enter the search profile digit (1-5), press # and

press the Clear key.

When another party is included in the activated profile, for instance a colleague or an operator, always remember to inform them about your absence. If Voice Mail is included in the activated profile, always update your greeting with Absence Information.

67Dialog 4425 IP Vision

Call Forwarding

To cancel from your office phone

Absence Press (see display).

Select Press (see display).

No Profile Press (see display).

Note: You can also use the following procedure to cancel:

dial

# 1 0 # and press the Clear key.

To activate or change to another profile from an external phone

The external phone must be of push button type provided with pound key ( tone pulses (DTMF).

#) and star key (*) or a mobile phone adapted for dial

z Call the DISA feature at your office.

Dial tone.

*75* Dial.

z* Enter the Authorization Code and press.

z# Dial your own extension number and press.

Dial tone.

*10* Dial.

z* Dial your own extension number and press.

( 1— 5) Press the search profile digit.

#d Press and replace the handset.

Note: When another party is included in the activated profile, for instance a colleague or an operator, always remember to inform them about your absence. If Voice Mail is included in the activated profile, always update your greeting with Absence Information.

Dialog 4425 IP Vision68

Call Forwarding

To cancel from an external phone

The external phone must be of push button type provided with pound key ( tone pulses (DTMF).

#) and star key (*) or a mobile phone adapted for dial

z Call the DISA feature at your office.

Dial tone.

*75* Dial.

z* Dial the Authorization Code and press.

z# Dial your own extension number and press.

Dial tone.

#10* Dial.

z# Dial your own extension number and press.

d Replace the handset.

To design and order your search profiles

The search profiles are installed or changed by your system administrator. In order to set up your profiles, copy the setting form, fill in your new or changed profiles and give it to your system administrator.

Note: If a profile handling application is connected to your system, you can edit profiles via your Intranet. See separate instructions for the application.

69Dialog 4425 IP Vision

Call Forwarding

Important notes when designing your search profiles:

• Avoid ring times longer than 45 seconds for your profiles. Usually the caller hangs up after 3-6 ring signals. If you need a

longer ring time, the maximum time is 60 sec.

• Consider the time you need to react and answer on each answering position in your profile.

You might need up to 15 seconds to react and answer a call on a desk or cordless phone and 20–25 seconds for a mobile phone.

• There must be an answering position at the end of every profile (Voice Mail or operator/secretary).

If not, calls might end up unanswered.

• Consider what should happen while you are busy on a phone. The available options are:

– Activate Free on 2nd (if available)

– Follow-me to Voice Mail

– Follow-me to the operator

• If an answering machine, a fax or other answering device is used as an early answering position, it might interrupt the searching.

Disconnect the answering device, or design the ring times so they do not affect the searching.

• If your system admits just one single personal profile, design the profile only with your 2–3 most frequently used positions.

If you add more numbers, there is a risk that the caller hangs up before a latter position is called.

• Make sure you use as few answering positions as possible for each profile. Profile examples:

–In office

–At home

– Traveling

– Absent/not reachable

Dialog 4425 IP Vision70

Example:

How to fill in your setting form for search profiles:

Profile 1 In office

Search order

1 Desk 1234 10 2 Cordless 5234 15 3 Voice Mail

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, and so on.

Profile 2 At home

Search order

1 External 222222 20 2 Mobile 0706666666 25 3 Voice Mail

Type of telephone or Answering position* Telephone number

Call Forwarding

Ring time (seconds)

71Dialog 4425 IP Vision

Call Forwarding

Setting form for search profiles

Name: Department: Telep h o ne N o : Account:

Profile 1 ..........................

Search order

1 2 3 4

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, and so on.

Type of telephone or Answering position* Telephone number

Profile 2 ..........................

Search order

Type of telephone or Answering position* Telephone number

Profile 3 ..........................

Search order

1 2 3 4

Type of telephone or Answering position* Telephone number

Profile 4 ..........................

Search order

1 2 3 4

Type of telephone or Answering position* Telephone number

Ring time (seconds)

Profile 5 ..........................

Search order

1 2 3 4

Type of telephone or Answering position* Telephone number

Ring time (seconds)

Dialog 4425 IP Vision72

Absence Information

Settings CallList Contacts CorpDirectory Web

Absence Reason

No Absence Lunch Busy Absent

Exit Select

Absence Information is used to inform callers why you are absent and when you will return. If you are authorized, you can also enter Absence Information for another extension from your extension. During Absence Information, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.

Order

Absence Press (see display).

Absence Information

or Press (see display).

Repeat until the Absence Reason menu is framed.

Select Press (see display).

The display shows:

or Press until the desired absence type is framed (see display).

Select Press (see display).

z OK Enter the time or date of return (if required) and press (see

display).

The display shows the selected reason and, if entered, time/date of return.

73Dialog 4425 IP Vision

Absence Information

Notes:

You can also use the following procedure to order: dial

* 2 3 *, enter the absence code (0-9), enter time or

date of return (if required), press

The absence codes consist of one digit. The absence code assigned to each digit depends on the connected telephone system. Contact your system administrator regarding the available absence codes.

Cancel

Absence Press (see display).

# and press the Clear key.

or Press (see display).

Select Press (see display).

Repeat until the Absence Reason menu is framed.

The No Absence menu is framed.

The programmed information is erased.

Note: You can also use the following procedure to cancel: dial

# 2 3 # and press the Clear key.

Order for another extension

*230* Dial.

z* Dial the extension number and press.

( 0— 9) Enter the absence code.

*0915 Press and enter the date or time of the other person's return.

#í Press.

The display on the other person's extension shows the selected reason and, if entered, time or date of return.

Dialog 4425 IP Vision74

Cancel for another extension

#230*z# Dial, enter the extension number and press.

Note: If the special dial tone is received, the Authorization Code for the other extension is required. Add the code and press

# before pressing the Clear key.

í Press.

Absence Information

75Dialog 4425 IP Vision

Messages

Manual Message Waiting (MMW)

If the called extension does not answer you can initiate a message waiting indication on that extension (if this feature is allowed). If there is a message waiting, the Message key lamp is on and you will hear a special dial tone after lifting the handset.

Answer

ÕÔ Message Press.

A call is initiated to the extension that requested Message Waiting.

Cancel MMW at your own extension

#31# Dial.

í Press.

Note: After the call you have to cancel the message indication manually, see below.

Dialog 4425 IP Vision76

Order MMW to another extension

In idle mode:

*31*z# Dial, enter the extension number and press.

Messages

í Press.

The Message Waiting key lights up on the called extension.

Cancel MMW to another extension

#31*z# Dial, enter the extension number and press.

í Press.

Message Waiting

If your phone is assigned this feature and if it is diverted to an interception computer, the Message key lamp is lit when there are messages stored for you in the computer. The messages will be printed out on a printer connected to the computer.

To print out messages

ÕÔ Message Press.

The display shows the identity of the computer and the number of messages stored for you.

If you find that the notification of Message Waiting is intrusive or you want to shut off the notification:

#91#* Dial.

Acknowledgement tone.

77Dialog 4425 IP Vision

Messages

Voice Mail (optional)

This Voice Mail application allows you to leave a voice message to the caller when you are unable to answer calls, for example when out of office, in a meeting, and so on. The caller can then leave a message in your mailbox. When back in your office you can enter your mailbox and listen to the messages received.

You can choose to divert all incoming calls to your mailbox, or calls when there is no answer, or calls when your phone is busy.

If you use the Personal Number feature, it is recommended to program Voice Mail as the last answering position for all search profiles.

When you enter your mailbox, you will hear recorded instructions on how to handle listening, recording, storing and deleting messages, and how to change your security code.

Note: How to handle your mailbox, depends on the type of Voice Mail system. The following describes the, in Ericsson MD110, integrated type. For other types, please refer to separate user instructions. Contact your system administrator if you do not know which type of Voice Mail system you have.

To activate and deactivate your mailbox

For all incoming calls:

See section “Internal Follow-me” on page 63. Use the number to the Voice Mail system as the “answering position number”.

Dialog 4425 IP Vision78

To access your mailbox

From your office phone:

z Dial the number to the Voice Mail system.

Note: When the Message key lamp is lit (= a new message is received), you can also press this key.

If you are asked to enter your security code:

Messages

z Enter your security code.

Code at delivery = your extension number.

From another phone:

z Dial the number to the Voice Mail system.

If you are asked to enter your security code (if the phone you are using has a mailbox of its own):

# Press.

z Dial your mailbox number.

(normally your office extension number)

z Enter your security code (if required).

To access someone else’s mailbox

z Dial the number to the Voice Mail system.

If you are asked to enter your security code (if the phone you are using has a mailbox of its own):

# Press.

z Dial the mailbox number.

(normally the office extension number of the person served)

z Enter the security code of the other person (if required).

79Dialog 4425 IP Vision

Messages

To handle the mailbox

Recorded information on the line tells you the number of new and stored messages. If you have too many messages stored, you will first be asked to delete saved messages.

Recorded instructions ask you to press different digits in order to listen to caller's messages, record your own greetings, change your password or exit your mailbox, and so on.

The following diagram gives an overview of the mailbox system and the digits to be used.

Dialog 4425 IP Vision80

Group Features

Group Call-pick-up

People working in a team can have their phones programmed by their system administrator to form Call-pick-up groups.

In a Call-pick-up group, any member can answer any individual call to group members.

*8# Press to answer.

Notes:

One Call-pick-up group can serve as an alternative to another group. Calls to the alternative group can only be answered when there are no calls to your own group.

Group Features

Finland and Sweden, press * 0 #.

Common Bell Group

Calls are signalled on a common bell.

*8# Press to answer.

Note: Finland and Sweden, press * 0 #.

81Dialog 4425 IP Vision

Group Features

Group Hunting

An internal Group Hunting number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group.

When you leave the group temporarily, you make your phone unavailable for incoming calls.

To leave the group temporarily

*21*z# Dial, enter your own extension number and press.

Note: U.K., dial * 2 * No #.

í Press.

To re-en t e r t h e g r oup

#21# Dial.

Note: U.K., dial # 2 #

í Press.

Dialog 4425 IP Vision82

Other Useful Features

Account Code

This feature is used to charge a call to an account number or to prevent unauthorized calls from your phone. The Account Code can have 1 to 15 digits.

*61*z# Dial, enter the Account Code and press.

Dial tone.

Note: Finland and Norway, dial * 7 1 * Code #.

z Dial the digit or digits to get an external line and the external

number.

Ongoing external call

When used to charge a call it is also possible to connect an ongoing external call to an Account Code. During the call:

ÕÔ Line Press the ongoing call Line key to put the call on hold.

*61*z# Dial, enter the Account Code and press.

Dial tone.

Note: Finland and Norway, dial * 7 1 * Code #.

ÖÔ Line Press the flashing Line key for the call put on hold.

83Dialog 4425 IP Vision

Other Useful Features

#001# Dial.

General Deactivation

The following features can be simultaneously cancelled:

• Callback (all Callbacks are cancelled)

• Internal and External Follow-me

• Manual Message Waiting/Absence Information

Order

í Press.

Emergency mode

In the event of an emergency the operator can set the telephone system into Emergency mode, during which only preprogrammed extensions are permitted to make calls. If your extension is not assigned with this category and you try to make a call, you will not receive a dial tone.

Dialog 4425 IP Vision84

Other Useful Features

Night Service

When the telephone system is in Night Service mode, all your incoming calls to the operator are transferred to a selected extension or group of extensions. The telephone system has three different Night Service modes:

Common Night Service

All incoming calls to the operator are transferred to one specific extension. Answer the call in the normal way.

Individual Night Service

Selected external calls to the operator are transferred to one specific extension. Answer the call in the normal way.

Universal Night Service

All incoming calls to the operator are transferred to a universal signalling device, for example the common bell. Answer the call as described in section “Common Bell Group” on page 81.

85Dialog 4425 IP Vision

Other Useful Features

Key Monitoring

It is possible to monitor and to answer calls to other extensions from a programmable function key on your phone. This feature is useful in for example Boss-Secretary applications. To answer calls on a Monitoring key, see section “Answer calls” on page 35.

The following status can be indicated on the Monitoring key: 1 The monitored extension is free (lamp is off).

2 The monitored extension has an incoming call (lamp is flashing

fast).

3 The monitored extension is busy (lamp is on). 4 The monitored extension has performed common hold (lamp is

flashing slowly).

The Monitoring keys are programmed by your system administrator, however you can change the type of ring signal from your phone, see section “Change ring signal for a Monitoring key” on page 103.

When you log on to another IP phone the Monitoring keys are automatically moved to the new phone.

To make calls on a Monitoring key, see section “Speed Dialing” on page 47.

Dialog 4425 IP Vision86

Other Useful Features

Hot-Line (Non dialed connection)

An extension number can be defined as a direct hot-line. Lift the handset or press a line-key and the call is automatically generated to a predefined extension position or external subscriber.

Malicious Call Tracing

When a malicious call is received a signal can be sent to the switched telephone network (PSTN) before a call is disconnected. If the calling subscriber clears the call, the external line can be held for a limited period of time to invoke the malicious call tracing.

The system administrator assigns the MCT to a function key. The MCT can be ordered by pressing the MCT key:

• If the request is successful, the lamp (LED) is lit, a text message is shown in the display and an acknowledge tone is heard.

• If the request fails, the lamp (LED) associated to the key flashes rapidly, a text message is shown in the display and a reject tone is heard.

87Dialog 4425 IP Vision

Other Useful Features

DISA = Direct Inward System Access

If you are assigned to use this feature and you are working externally, you can call your office and get access to an external line in order to make business calls. The business call will be charged your office extension number or an account number. You will be charged just for the call to the office.

The external phone must be of push button type provided with Pound key ( tone pulses (DTMF).

After a completed DISA call you must hang up before a new DISA call can be made.

There are different procedures depending on the type of Authorization Code, or when an Account Code is used.

With common Authorization Code

#) and Star key (*) or a mobile phone adapted for dial

z Call the DISA feature at your office.

Dial tone.

*72* Dial.

z# Dial the Authorization Code and press.

Dial tone.

z Dial the external number.

With individual Authorization Code

z Call the DISA feature at your office.

Dial tone.

*75* Dial.

z* Dial the Authorization Code and press.

z# Dial your own extension number and press.

Dial tone.

z Dial the external number.

Dialog 4425 IP Vision88

Settings

Settings CallList Contacts CorpDirectory Web

Information

Protocol: SIP Software version: R5A

Exit

Settings

Checking the protocol

There are two User Guides for the Dialog 4425 telephone; one intended for the SIP protocol based telephone, and one for H.323 protocol based telephone. In order to know which User Guide to use, you need to check which protocol is used in your telephone.

To check the used protocol:

Å Press the Left navigation key (<) until Settings is high-lighted

in the tab field.

Select the Information menu. The current protocol and software version are displayed, see below.

Programming of function keys

Frequently used features (*XX#) and phone numbers can be

programmed on the function keys for easy access. When you want to use the feature or phone number, just press the key. Certain features must be preprogrammed by your system administrator.

Note: To be able to program a function key, the phone normally has to be logged on to the telephone system (this is set by your system administrator).

89Dialog 4425 IP Vision

Settings

Settings CallList Contacts CorpDirectory Web

Programmable Keys Ring Character Time & date Language Hearing Level

Exit Select

Program or change a feature

Å Select Settings in the top menu (see display).

Select Press to select the Programmable Keys menu (see display).

Ô Press the key to program.

Note: If the key is already programmed, the number or feature will be displayed.

Dialog 4425 IP Vision90

z Enter phone number or a procedure.

Notes:

A procedure can be, for example the ordering of Follow-me, (

*21*Number #).

If you want to delete a character, press Erase, and then enter the character again.

You can continue programming another function key (repeat from “Press the key to program”).

The menu key Cancel can be used to leave the menu without saving the changes.

Save Press to save (see display).

Exit Press to return to the previous menu (see display),

Settings

Æ press to return to idle mode.

Remove the transparent cover and write the feature name or phone number beside the key.

Note: Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise certified sales partner.

91Dialog 4425 IP Vision

Settings

Settings CallList Contacts CorpDirectory Web

Programmable Keys

Current number: 0046181100

Enter new number:

Cancel Save

Verify a programmed number or feature

Å Select Settings in the top menu (see display).

Select Press to select the Programmable Keys menu (see display).

Ô Press the function key.

The stored number or procedure code is shown on the display.

Cancel Press (see display).

Exit Press to return to the previous menu (see display),

Æ press to return to idle mode.

Dialog 4425 IP Vision92

Language

Settings CallList Contacts CorpDirectory Web

Display Menus

English Francais Deutsch Espanol

Cancel

You can change the display menu language and keypad character map. Available languages are listed when the language menu is selected. The phone must be logged on to change the language.

Note: If the chosen language is not supported by your telephone system, text sent from the system will continue to be in English. Only text displayed from the phone itself will be in the chosen language.

Change display menu language (default=English)

Å Select Settings in the top menu (see display).

Settings

or Press (see display).

Repeat until the Language menu is framed.

Select Press (see display).

Display menus is framed.

Select Press (see display).

The current language is framed and marked (English is default).

or Press until the desired language is framed (see display).

Note: The menu key Cancel can be used to leave the

menu without saving the changes.

Select Press to store the framed language (see display).

The display language is changed. The acknowledgement tone is heard.

Exit Press to return to the previous menu (see display),

Note: The word Exit is displayed in the selected language.

Æ press to return to idle mode.

93Dialog 4425 IP Vision

Settings

Change keypad character map

You can change the character map for the keypad to get correct local characters when for example writing names in (

PhoneBook).

Note: You can find the default character map in section

“Character map” on page 54.

Å Select Settings in the top menu (see display).

Contacts

or Press (see display).

Repeat until the Language menu is framed.

Select Press (see display).

or Press (see display).

Until the Keypad characters menu is framed.

Select Press (see display).

The current character map is framed and marked.

or Press until the desired character map is framed (see display).

Note: The menu key Cancel can be used to leave the

menu without saving the changes.

Select Press to store the framed character map (see display).

Exit Press to return to the previous menu (see display),

Æ press to return to idle mode.

Dialog 4425 IP Vision94

Date presentation

Settings CallList Contacts CorpDirectory Web

Date Format

28 03 2007 28 Mar 2007 Fr 28 Mar 2007 070328

Cancel

The date is updated automatically from the telephone system. You can only change the way the date (format) is presented on the display. The date can be shown in eight different ways:

Format Example

• DD-MM-YYYY 22-02-2007

• DD-MM-YYYY Th 22-02-2007

• DD-MM-YYYY 22 02 2007

• DD-MM-YYYY 22 Feb 2007

• DD-MM-YYYY Th 22 Feb 2007

• YYMMDD 070222

• YYYY-MM-DD 2007-02-22

• MM/DD/YYYY 02/22/2007

To change the date presentation:

Å Select Settings in the top menu (see display).

Settings

or Press (see display).

Repeat until the Time & date menu is framed.

Select Press (see display).

or Press (see display).

Repeat until the Date Format menu is framed.

Select Press (see display).

The current date presentation is framed and marked:

or Press until the desired date format is framed (see display).

Note: The menu key Cancel can be used to leave the

menu without saving the changes.

Select Press to store the framed date format (see display).

Exit Press to return to the previous menu (see display),

Æ press to return to idle mode.

95Dialog 4425 IP Vision

Settings

Settings CallList Contacts CorpDirectory Web

Time Format

24 hour 12 hour

Cancel

Time presentation

The time is updated automatically from the telephone system. You can only change the way the time (format) is presented on the display. The time can be shown in 24 or 12 hour clock mode.

To change the time presentation:

Å Select Settings in the top menu (see display).

or Press (see display).

Repeat until the Time & date menu is framed.

Select Press (see display).

The Time Format menu is framed.

Select Press (see display).

The current time presentation is framed and marked:

or Press to toggle between the values 12 hour and 24 hour mode

(see display).

Note: The menu key Cancel can be used to leave the

menu without saving the changes.

Select Press to store the framed time format (see display).

Exit Press to return to the previous menu (see display),

Æ press to return to idle mode.

Dialog 4425 IP Vision96

Programming of ring signal tone character

Settings CallList Contacts CorpDirectory Web

Ring Character

Current ring character: 5

Enter new character (0-9):

Cancel

There are 10 different programmable ring signal tone characters on your phone, each corresponding to a digit between 0 and 9.

Å Select Settings in the top menu (see display).

Settings

or Press (see display).

Repeat until the Ring Character menu is framed.

Select Press (see display).

The current tone character is displayed.

( 0— 9) Press a digit to select a new character.

The phone rings with the chosen character.

Note: The menu key Cancel can be used to leave the menu without saving the changes.

Save Press to store the selected character (see display).

Exit Press to return to the previous menu (see display),

Æ press to return to idle mode.

97Dialog 4425 IP Vision

Settings

Settings CallList Contacts CorpDirectory Web

Display Contrast

Cancel -+

Display contrast

The display contrast can be changed.

Change the contrast on the display

Å Select Settings in the top menu (see display).

or Press (see display).

Repeat until the Display Contrast menu is framed.

Select Press (see display).

The display shows:

- or + Press to decrease or increase the contrast (see display).

Note: The menu key Cancel can be used to leave the

menu without saving the changes.

Save Press to store the contrast level (see display).

Exit Press to return to the previous menu (see display),

Æ press to return to idle mode.

Dialog 4425 IP Vision98

Backlight

Settings CallList Contacts CorpDirectory Web

Backlight

Cancel -+

(Dialog 4425 v. 2 phone only).

The display backlight level can be changed.

Change the backlight level on the display

Å Select Settings in the top menu (see display).

Settings

or Press (see display).

Repeat until the Display Backlight menu is framed.

Select Press (see display).

The display shows:

- or + Press to decrease or increase the backlight level (see

display).

Note: The menu key Cancel can be used to leave the

menu without saving the changes.

Save Press to store the backlight level (see display).

Exit Press to return to the previous menu (see display),

Æ press to return to idle mode.

99Dialog 4425 IP Vision

Settings

Settings CallList Contacts CorpDirectory Web

Option unit

Extra Bell Busy Signal Combined Bell/Busy

Cancel

Option unit

If your phone is equipped with an option unit, you can use this menu to select the function of the option unit.

Change the function of the option unit

Å Select Settings in the top menu (see display).

or Press (see display).

Repeat until the Option unit menu is framed.

Select Press (see display).

The display shows:

or Press to change between the features (see display).

• Extra Bell: The extra bell is activated in parallel with the ring signal. A free on second call does not activate the extra bell feature.

• Busy Signal: The busy signal is activated when your phone is busy (during calls). The feature can be used to control for example a Do-not-disturb lamp at the door.

• Combined Bell/Busy: Activated in parallel with the ring signals and steady active when your phone is buys (during calls). A free on second call does not activate the extra bell feature.

Note: The menu key Cancel can be used to leave the menu without saving the changes.

Select Press to store the selected feature (see display).

Exit Press to return to the previous menu (see display),

Æ press to return to idle mode.

Dialog 4425 IP Vision100

Aastra Dialog 4425 IP Vision User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Welcome

Copyright

Warranty

Declaration of conformity

Important User Information

Description

Lamp indications

Tones and signals

Display information

Start the Phone – Log On/Off

Startup procedure

Log on

Log off

Reset the phone

Free Seating

Incoming Calls

Answer calls

Answer a second call during an ongoing call

Parallel Ringing

Outgoing Calls

Make calls

SOS calls (Emergency calls)

Individual External Line

Last External Number Redial

Redial calls from the Call List

Number Presentation Restriction

When you receive a busy tone

Bypass

Speed Dialing

Call List

Contacts (PhoneBook)

During Calls

Handsfree

Mute

Hold

Inquiry

Transfer

Conference

Call Forwarding

Internal Follow-me

External Follow-me

Personal Number

Setting form for search profiles

Absence Information

Messages

Manual Message Waiting (MMW)

Message Waiting

Voice Mail (optional)

Group Features

Group Call-pick-up

Common Bell Group

Group Hunting

Other Useful Features

Account Code

General Deactivation

Emergency mode

Night Service

Key Monitoring

Hot-Line (Non dialed connection)

Malicious Call Tracing

DISA = Direct Inward System Access

Settings

Checking the protocol

Programming of function keys

Language

Date presentation

Time presentation

Programming of ring signal tone character

Display Contrast

Backlight

Option unit