Aastra Dialog 4223 Professional, Dialog 4225 Vision User Guide

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Dialog 4223 Professional/Dialog 4225 Vision

System Telephones for Ericsson MX-ONE™ Telephony System and Ericsson MD110

D4 Mode

User Guide

North American Function Codes Are Used in This Guide

Cover Page Graphic

Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings:

• Width: 15,4 cm (Important!)

• Height: 11,2 cm (May be smaller)

• Top: 5,3 cm (Important!)

• Left: -0,3 cm (Important!)

This text should then be hidden.

AE/LZT 103 68 R5A

Welcome ..........................................................2

Important User Information ...............................5

Description ....................................................... 6

Free Seating ................................................... 27

Incoming Calls ............................................... 28

Outgoing Calls ............................................... 34

During Calls ....................................................51

Call Metering ..................................................58

Call Forwarding .............................................. 61

Absence Information ...................................... 75

Messages ......................................................78

Group features ............................................... 84

Other Useful features ......................................88

Settings ..........................................................97

Accessories ................................................. 116

Installation ....................................................123

Troubleshooting ............................................ 131

Glossary ....................................................... 134

Index ............................................................ 135

Tab le of Co nt en ts

1Dialog 4223 Professional/Dialog 4225 Vision

Welcome

Welcome to the user guide for the Ericsson Dialog 4223 Professional and Ericsson Dialog 4225 Vision. This guide describes the available features of the telephones when they are connected to Ericsson MX-ONE™ Telephony System or Ericsson MD110.

The functions and features available with these telephones are designed for easy use in all different telephone handling situations.

The user guide describes the functions and features of the Ericsson Dialog 4223 Professional and Ericsson Dialog 4225 Vision as they are programmed at delivery from the factory. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.

The latest version of the user guide can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

Dialog 4223 Professional/Dialog 4225 Vision2

Welcome

Copyright

All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.

When this publication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Declaration of conformity

Hereby, Ericsson AB, declares that this telephone, is in conformity with the essential requirements and other relevant provisions of the European R&TTE directive 1999/5/EC.

Details to be found at: http://www.ericsson.com/sdoc.

3Dialog 4223 Professional/Dialog 4225 Vision

Welcome

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for

help.

-----------------------------------------------------------------------------

HAC (Hearing Aid Compatible

Dialog 4223 Professional/Dialog 4225 Vision4

Important User Information

Safety instructions

Save these instructions.

Read these safety instructions before use!

Note: When using your telephone or connected

equipment, the following basic safety precautions should always be followed to reduce risk of fire, electrical shock and other personal injury.

• Follow instructions in the equipment's user guide or other documentation.

• Always install equipment in a location and environment for which it is designed.

• For mains powered telephones: Only operate with the mains power voltage indicated. If you are uncertain of the type of power supplied to the building, consult property management or your local power company.

• For mains powered telephones: Avoid placing the telephone's power cable where it can be exposed to mechanical pressure as this may damage the cable. If the power supply cord or plug is damaged, disconnect the product and contact qualified service personnel.

• Headsets used with this equipment must comply with EN/IEC 60950-1 and for Australia AS/NZS 60950: 2000.

• Do not make any changes or modifications to equipment without seeking approval from the party responsible for compliance. Unauthorized changes or modifications could void the user's authority to operate the equipment.

• Do not use the telephone to report a gas leak in the vicinity of the leak.

• Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, and kitchen sink, in a wet basement or near a swimming pool.

• Do not insert any object into equipment slots that is not part of the product or auxiliary product.

• Do not disassemble the product. Contact a qualified service agency when service or repair work is required.

• Do not use a telephone (other than cordless type) during an electrical storm.

Disposal of the product

Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products.

5Dialog 4223 Professional/Dialog 4225 Vision

Description

3 4

Description

Dialog 4223 Professional

1Display

See section “Display information” on page 15.

2 Display menu keys

The key functions depend on the traffic state. When you are requested “(see display)”, press the required key to access the feature.

3Callback

Indicating/activating Callback. See section “When you receive a

busy tone” on page 39. The feature can be removed or moved to

another programmable function key by your system administrator.

Dialog 4223 Professional/Dialog 4225 Vision6

4 Diversion (Follow-me)

Indicating/activating and deactivating Diversion (Follow-me). See section “Call Forwarding” on page 61. The feature can be removed or moved to another programmable function key by your system administrator.

5 Programmable function keys

Program numbers or features. See section “Programming of

function keys” on page 97.

Note: The key marked with a “b” is also used to program a melody, see section “Melody Ringing” on page 108.

6 Triple Access Line

Handle calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls.

7 Microphone

Used for handsfree conversation.

8Clear

Disconnect calls or exit a feature. Can always be pressed instead of replacing the handset.

9 Headset key

Handle headset calls and activate Headset Preset. See section “Headset (optional)” on page 117.

Description

10 Loudspeaker on/off

a. Activate handsfree conversation. See section “During Calls” on

page 51.

b. Activate Loudspeaker Preset. See section “Headset Preset” on

page 118.

11 Mute

a Switch the microphone on or off during a call. See section

“Mute” on page 52.

b Switch off the ring signal in idle mode or when ringing. See

section “Mute ring signal” on page 107 and “Silent Ringing” on page 107.

12 Volume control

Adjust the volume. See section “Settings” on page 97.

13 Loudspeaker

7Dialog 4223 Professional/Dialog 4225 Vision

Description

Brown James 2222 11:06 28 Aug 2003

Absence Account Authority more...

14 Handset

Supplied with hearing aid feature as standard. An extra handset can be connected, see section “Accessories” on page 116.

Please note: The handset can attract and trap small metal objects in the earcap region.

15 Pull-out leaf for easy guide (optional)

See section “Pull-out leaf (optional)” on page 120.

16 Key panel

With 17 programmable keys. Up to four panels can be connected. See section “Key panel” on page 116. Use the Designation Card Manager to make and print your own key panel designation cards, see below.

17 Designation card

Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise certified sales partner.

D4 mode information

The Dialog 4223 Professional phone can be connected to the exchange in two different modes (user interfaces), either D3 mode, or D4 mode. There is one user guide for each mode.

To find out the mode for your telephone, check the right hand side of the second row of the display (see picture), when the telephone is in idle mode:

• No extension number is shown (i.e. blank) - your telephone is

• Extension number is shown - your telephone is using D3 mode

using D4 mode = This is the correct guide.

= This is not the correct guide, download the user guide from:

http://www.ericsson.com/enterprise/library/manuals.shtml

Note: This user guide is not valid for the Dialog 4223 Professional in D3 mode.

Dialog 4223 Professional/Dialog 4225 Vision8

Dialog 4225 Vision

Description

1Display

See section “Display information” on page 15.

2 Display menu keys

The key functions depend on the traffic state. When you are requested “(see display)”, press the required key to access the feature.

3 Navigation key left

4Home

Navigate one step to the left in the top menu. See section “Display

information” on page 15.

Return to home position (idle mode), when you are navigating the top menu. See section “Display information” on page 15.

5 Navigation key right

Navigate one step to the right in the top menu. See section “Display information” on page 15.

9Dialog 4223 Professional/Dialog 4225 Vision

Description

6Callback

Indicating/activating Callback. See section “When you receive a

busy tone” on page 39. The feature can be removed or moved to

another programmable function key by your system administrator.

7 Diversion (Follow-me)

8 Programmable function keys

Program numbers or features. See section “Programming of

function keys” on page 97.

Note: The key marked with a “b” is also used to program a melody, see section “Melody Ringing” on page 108.

9 Triple Access Line

Handle calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls.

10 Microphone

Used for handsfree conversation.

11 Clear

Disconnect calls or exit a feature. Can always be pressed instead of replacing the handset.

12 Headset key

Handle headset calls and activate Headset Preset. See section “Headset (optional)” on page 117.

13 Loudspeaker on/off

a. Activate handsfree conversation. See section “During Calls” on

page 51.

b. Activate Loudspeaker Preset. See section “Headset Preset” on

page 118.

14 Mute

a Switch the microphone on or off during a call. See section

“Mute” on page 52.

b Switch off the ring signal in idle mode or when ringing. See

section “Mute ring signal” on page 107 and “Silent Ringing” on page 107.

15 Volume control

Adjust the volume. See section “Settings” on page 97.

16 Loudspeaker

Dialog 4223 Professional/Dialog 4225 Vision10

17 Handset

Supplied with hearing aid feature as standard. An extra handset can be connected, see section “Accessories” on page 116.

Please note: The handset can attract and trap small metal objects in the earcap region.

18 Pull-out leaf for easy guide (optional)

See section “Pull-out leaf (optional)” on page 120.

19 Key panel

20 Designation card

Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://

www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise certified sales partner.

Description

11Dialog 4223 Professional/Dialog 4225 Vision

Description

Lamp indications

ÕÔ ÖÔ ÖÔ ÕÔ

Extinguished lamp The feature is not active.

Steady light

Slowly flashing lamp The line (or feature) is put on hold.

Rapidly flashing lamp An incoming call.

Light with short breaks Ongoing call.

The feature is active or the multiple represented line is busy.

Dialog 4223 Professional/Dialog 4225 Vision12

Dial tone

Special dial tone

Ringing tone or queue tone

Busy tone

Congestion tone

Call waiting tone

Description

Tones and signals

The following different tones and signals are sent from the exchange to your phone.

Tone characteristics

The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.

Intrusion tone

Conference tone every 15 seconds (to all parties)

Warning tone, expensive route

13Dialog 4223 Professional/Dialog 4225 Vision

Description

Internal ring signal

External ring signal

Recall signal

(Callback reminder)

Ring signals

Three different ring signals inform you about the type of the incoming call.

Dialog 4223 Professional/Dialog 4225 Vision14

Description

Display information

The display gives you feedback information such as time and date, traffic state and connected phone numbers. The following pages show examples of information displays from different telephone states.

Notes:

The order in which the date is stated is system dependent.

All names and numbers presented on the displays in this user guide are examples.

Your phone has a graphical display. The number of rows and characters per row depend on the character size and the font. When the display shows a list, or when the phone is in a setting mode, the middle field of the display is adapted to fit each situation.

15Dialog 4223 Professional/Dialog 4225 Vision

Description

Program PhoneSet CallList PhoneBook Messages

Absence Account Authority more...

11:06 28 Aug 2003 Brown James 2222

Top menu (Dialog 4225 Vision)

The top menu is in the black frame below.

The following main text and symbols can be shown in the display´s top menu (see also section “Menu structure Dialog 4225 Vision” on page 25.):

Program Access the Program menu.

See section “Settings” on page 97.

PhoneSet Access the PhoneSet menu.

See sections “Settings” on page 97, “Accessories” on page 116 and “Troubleshooting” on page 131.

CallList Access the CallList menu.

See section “Call list” on page 95.

Home position (idle mode).

PhoneBook Access the PhoneBook menu.

See section “Dial by Phonebook” on page 44.

Messages Access the Messages menu.

See section “Messages” on page 78.

Position indicator (selected top menu item).

Dialog 4223 Professional/Dialog 4225 Vision16

Description

Brown James 2222 11:06 28 Aug 2003

FollowMeTo 3333

CallList PhoneBook No Diverison more...

11:06 28 Aug 2003 Brown James 2222

Program PhoneSet CallList PhoneBook Messages

Smith Bob >Direct

Nelson Lord 5555

CallBack CallPager Timer

Display symbols

Traffic status is indicated by the following symbols on the display:

Dialog 4223 Professional:

Dialog 4225 Vision:

Forwarded call.

Indicates that the call is forwarded to another extension than the one dialed. See section “Call Forwarding” on page 61.

> Prefix before type of forwarded call (Direct or Follow-me).

See section “Call Forwarding” on page 61.

Message.

Indicates that there is a message waiting. See section “Messages” on page 78.

Phone lock.

Indicates that the phone is locked for unauthorized calls. An authization code must be used to make calls. See section “Authority” on page 48.

Headset Preset

Indicates that the phone is set for incoming and outgoing calls to be connected to the headset when you answer or make calls without lifting the handset. See section “Headset (optional)” on page 117.

Ringer off.

Indicates that the ring signal is switched off. See section “Silent

Ringing” on page 107.

Volume level bar.

Indicates the ring signal volume in idle or ringing mode, or when in speech mode the loudspeaker or earpiece volume. For the Dialog 4223 Professional, the symbol is shown for a few seconds when a volume key has been pressed.

17Dialog 4223 Professional/Dialog 4225 Vision

Description

Smith Bob 3333 12:24 23 Aug 2003 Nelson Lord 5555 11:33 23 Aug 2003

Call Up Down more...

Program PhoneSet CallList PhoneBook Messages

Smith Bob 3333 12:24 23 Aug 2003

Nelson Lord 5555 11:33 23 Aug 2003

0012115171 15:11 22 Aug 2003

Carter Jim 4444 14:06 21 Aug 2003

Call Up Down more...

Smith Bob

The following symbols can be shown in the top menus or other display lists (example of the

CallList menu).

Dialog 4223 Professional:

Dialog 4225 Vision:

Missed call.

Indicates a missed but checked incoming call.

Incoming call.

Indicates an answered incoming call.

Outgoing call.

Indicates an outgoing call.

Bar indicator.

Indicates the shown part of the total list, and where it is positioned in the total list.

Selection frame.

Indicates the subject to be called or selected in the list.

Dialog 4223 Professional/Dialog 4225 Vision18

Description

Brown James 2222 11:06 28 Aug 2003

Absence Account Authority more...

Program PhoneSet CallList PhoneBook Messages

Absence Account Authority more...

11:06 28 Aug 2003 Brown James 2222

Idle phone (idle mode)

Dialog 4223 Professional:

When your phone is idle, the upper row shows general information and your extension number. The lower row presents lead text for the display menu keys. In the example below, the extension number for James Brown is 2222.

Note: A long name overwrites the number.

Dialog 4225 Vision:

When your phone is idle, the display shows the top menu. Below the top menu; time, date, name and your extension number are shown to the right. Below the line, lead text for the display menu keys are shown. In the example below, the extension number for James Brown is 2222.

19Dialog 4223 Professional/Dialog 4225 Vision

Description

Calling... 11:06 28 Aug 2003

Smith Bob 3333

Callback CallPager Timer

Smith Bob >Direct 11:06 28 Aug 2003

Nelson Lord 5555

Callback CallPager Timer

Program PhoneSet CallList PhoneBook Messages

Calling...

Smith Bob 3333

CallBack CallPager Timer

11:06 28 Aug 2003 Brown James 2222

Program PhoneSet CallList PhoneBook Messages

Smith Bob >Direct

Nelson Lord 5555

CallBack CallPager Timer

11:06 28 Aug 2003 Brown James 2222

Outgoing call

Dialog 4223 Professional:

When you make an outgoing call on your phone, traffic information and dialed name (if available) and number are shown.

If the called party’s phone is diverted, the forwarded call icon, the answering extension name (number when name is not available) and the type of diversion are shown.

The call to Smith is directly diverted to Nelson (5555).

Dialog 4225 Vision:

When you make an outgoing call on your phone, the idle information is shown. Below the top menu; traffic information and dialed name (if available) and number are shown.

If the called party’s phone is diverted, the forwarded call icon, the answering extension name (number when name is not available) and the type of diversion are shown below the top menu.

The call to Smith is directly diverted to Nelson (5555).

Dialog 4223 Professional/Dialog 4225 Vision20

Description

11:06 28 Aug 2003

Smith Bob 3333

Absence Account Authority more...

Smith Bob >Direct 11:06 28 Aug 2003

Carter Jim 4444

Absence Account Authority more...

Incoming call

Dialog 4223 Professional:

When you receive an incoming call, the calling party’s extension number flashes (if the name is available, this is also shown). If the number for an external call is not available, the display shows

External instead of the number (flashing).

If a diverting extension is calling, the forwarded call icon, the called person's name (number when there is no name available), type of diversion, and the calling party’s name and number (flashing) are shown.

Carter (4444) has called Smith and the call is directly diverted to you.

21Dialog 4223 Professional/Dialog 4225 Vision

Description

Program PhoneSet CallList PhoneBook Messages Smith Bob 3333

Absence Account Authority more...

11:06 28 Aug 2003 Brown James 2222

Program PhoneSet CallList PhoneBook Messages

Smith Bob >Direct Jim Carter 4444

Absence Account Authority more...

Dialog 4225 Vision:

When you receive an incoming call, the idle information is shown. Below the top menu, the calling party’s extension number flashes (if the name is available, this is also shown). If the number for an external call is not available, the display shows

External instead of

the number (flashing).

Carter (4444) has called Smith and the call is directly diverted to you.

Dialog 4223 Professional/Dialog 4225 Vision22

+/-

</>

Absence

Account

Activate

AddMember

Authority

Back

Back *

Call

CallBack

CallList

CallPickUp

CallWaiting

Cancel DND

Change *

Clear

Conf/Transf

Conference

CommonHold

Connect

CostInfo

Deactivate

Delete

Details

Down

Exit

Exit *

Enter

Find

GrpPickUp

Display menu keys

The following text can be displayed for the display menu keys:

Adjust display contrast Move cursor when

programming melodies Handle Absence/Diversion Account Code Activate Add member to a conference Authorization Code Return to previous menu Return to previous menu Call the number displayed Callback Access Call list

(Dialog 4223 Professional) Call pick-up Call waiting Cancel Do Not Disturb Change a setting Reset time measurement To get a new line for conference

or transfer Connect a conference member Put the call on common hold Connect Display cost information Deactivate

Delete an item Show details for framed object Scroll down

Exit the displayed menu Exit the displayed menu Enter values Search Group call pick-up

HideMenu

Intrusion

Lock

LogOn

LogOff

more...

n Missed

NoDiversion

NotDisturb

Open

PhoneBook

Hide menu key designations Intrusion

Lock the phone Log on Log off More menu choices No. of missed calls in call list Show next logged number Cancel Absence/Diversion Do Not Disturb Unlock the phone Access Phonebook

(Dialog 4223 Professional)

Program

Program *

Redial

Return

Save *

Save&Exit *

Select

ShowDate

ShowMenu

ShowTimer

Space

Program Enter Program melody mode Last Number Redial Return to previous menu keys Save setting Save setting and exit menu

Select item in a list Show date Show menu key designations Show timer Enter a space when writing

names

Start/Stop

Timer

Tones

Start/Stop time measurement Display time measurement Dialing during a connected call

(Push button tones, DTMF)

TraceMalC

Transfer

Always displayed in English

Malicious Call Tracing Execute a transfer Scroll up

Description

23Dialog 4223 Professional/Dialog 4225 Vision

Description

n Missed* CallList PhoneBook more...

Call List Unanswered calls Outgoing calls Incoming calls

Explanations

* Only shown when there are missed calls. n = Number of missed calls.

** Current number is shown.

*** Text is not shown on the display.

Absence Account Authority Lock/Open LogOn/Off Timer Redial

Program

PhoneSet Hide/ShowMenu

Program mode key: RingChar: Programming of

function keys***

Idle display menu keys

Select Profile Direct Diversion to nnnn** Follow Me Absence reason External Follow Me Do not Disturb Di v on no a nsw er t o nn nn* * Div on busy to nnnn**

Display Contrast Melody Programming Firmware Indication Headset Preset Local Test Mode Option Unit Settings Set Hearing Level

Menu structure Dialog 4223 Professional

Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame.

Dialog 4223 Professional/Dialog 4225 Vision24

Menu structure Dialog 4225 Vision

Program PhoneSet CallList PhoneBook Messages

Explanations

* Only shown when there are missed calls. n = Number of missed calls.

** Current number is shown.

*** Text is not shown on the display.

Home. Return to home position, when

navigating the top menu.

n Missed* Absence Account more...

Central Directory

Message Waiting

Top m e n u

Idle display menu keys

Programming of keys

Call List Unanswered calls Outgoing calls Incoming calls

Authority Lock/Open LogOn/Off Timer Redial Hide/ShowMenu

Select Profile Direct Diversion to nnnn** Follow Me Absence reason External Follow Me Do not Disturb Div on no answer to nnnn** Div on busy to nnnn**

Display Contrast Melody Programming Firmware Indication Headset Preset Local Test Mode Option Unit Settings Set Hearing Level

Program mode key: RingChar: Programming of

function keys***

Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame.

Description

25Dialog 4223 Professional/Dialog 4225 Vision

Description

Display language (optional)

One of the following languages can be selected to display information on your phone.

Digit 0–9 = the language code:

0 English 1 French 2 German 3 Spanish 4 Italian 5__________6 _________ 7 _________ 8 _________ 9 _________

Note: By default 5-9 are programmed for English. These can be changed locally to other languages.

To select a language:

*08* Dial.

( 0— 9) Enter the language code.

#í Press.

Dialog 4223 Professional/Dialog 4225 Vision26

Free Seating

The Free Seating feature is used for persons who have an office extension number but no phone set of their own. For example, flexible office workers, persons mostly working outside the office, etc. As a Free Seating user and working from the office, you logon to any free phone set that will be temporarily assigned with your extension number and your system authorities.

To log on

*11* Dial.

z* Enter the Authorization Code and press.

Free Seating

z# Enter your phone number and press. í Press to finish the procedure.

The display shows your phone number.

To log off

#11# Dial.

í Press to finish the procedure.

27Dialog 4223 Professional/Dialog 4225 Vision

Incoming Calls

Answer calls

A ring signal and a flashing lamp indicate an incoming call.

Note: If the feature Parallel Ringing is activated, the call will ring on more than one phone, see section “Parallel Ringing”

on page 32.

On Line 1

Normally you will receive calls on Line 1.

u Lift the handset.

On any other Line key

u Lift the handset.

ÖÔ Press the flashing Line key.

Line

Handsfree

Line ÖÔ Press the flashing Line key.

You are connected to the caller via the loudspeaker and the microphone.

í Press to terminate a handsfree call.

Dialog 4223 Professional/Dialog 4225 Vision28

On another extension

Busy 11:06 28 Aug 2003

Smith Bob 3333

Callback CallPager CallPickUp more...

Program PhoneSet CallList PhoneBook Messages

Busy

Smith Bob 3333

CallBack CallPager CallPickUp more...

11:06 28 Aug 2003 Brown James 2222

You can answer a call to another extension.

Incoming Calls

uz Call the ringing extension.

Busy tone.

Note: The display images might differ from the above.

CallPickUp Press to answer (see display).

CallPickUp

Note:

You can also press is programmed by you).

is not shown, press

8 or On hold/Pick-up (The function key

more...

until it appears.

29Dialog 4223 Professional/Dialog 4225 Vision

Incoming Calls

Answer a second call during an ongoing call

If your phone is preprogrammed with a Free on 2nd key, you can receive another call, if this feature is activated.

Free on 2nd Ô Press to activate/deactivate.

Line 2

ÖÔ Press to answer.

Line 1

ÖÔ Press to switch back to the first call.

When Free on 2nd is active the lamp is on.

Note: The function key is preprogrammed by your system administrator.

When you have an ongoing call on Line 1, and Line 2 flashes to indicate a new incoming call:

The first call is put on hold.

The second call is put on hold. You are connected to the first caller.

í Press to terminate the connected call.

Call Waiting

If the calling party has activated Call Waiting, you can receive a second call even if Free on 2nd is not activated.

To answer the waiting call:

í Press to terminate the connected call.

Your phone will ring to announce the waiting call.

Line

ÖÔ Press the flashing Line key to receive the new call.

Dialog 4223 Professional/Dialog 4225 Vision30

Incoming Calls

Do Not Disturb, DND

When you activate DND, calls to your extension are not shown. Outgoing calls can be made as usual.

NotDisturb Press to activate or deactivate DND (see display),

NotDisturb

is not shown, press

more...

until it appears.

Absence press (see display).

Absence

is not shown, press

Down or Up Press to frame

Do not Disturb

more...

until it appears.

(see display).

Activate Press (see display).

Exit Press (see display).

Cancel:

NoDiversion Press (see display).

Notes:

If your phone is programmed with “Multiple Directory Diversion and Do Not Disturb” (ask your system administrator), DND is ordered and cancelled simultaneously on all lines.

You can also press DND (The function key is

preprogrammed by your system administrator), or use

these procedures:

To activate, dial

To deactivate, dial

* 2 7 # and press the Clear key.

# 2 7 # and press the Clear key.

31Dialog 4223 Professional/Dialog 4225 Vision

Incoming Calls

Parallel Ringing

The Parallel Ringing feature makes it possible for an incoming call to ring several phones simultaneously and for the call to be answered on any of the phones. The main advantage of this feature is that you do not risk losing any calls.

The feature requires all the phones involved to be defined in a Parallel Ringing list, which must be configured and initiated by your system administrator. Because only calls to a main extension will be distributed among the phones in the list, this main extension also needs to be defined.

A call to a specific extension will not be distributed to other phones in the list, and will only ring that specific extension's phone.

Parallell Ringing can be temporarily disabled by the phone user using the feature “Internal Follow-me”. See also section “Internal

Follow-me” on page 65.

To disable Parallel Ringing temporarily

Absence Press (see display).

Down or Up Press (see display).

Select Press (see display).

Repeat until the

Follow-me menu is framed.

z Enter the extension number.

If you want to disable Parallel Ringing for all phones defined in the list, follow the procedure for disabling the feature from the phone with the main extension number and enter the number of the answering position. If you want to disable Parallel Ringing for one specific phone in the list only, follow the procedure for disabling the feature from this phone and enter its extension number.

Notes:

You can also use the following procedure to activate Follow-me: dial phone, press

The Follow-me key cannot be used to disable Parallel Ringing.

Enter Press (see display).

The Follow-me key lamp is now on.

* 2 *, dial the extension number of the

# and press the Clear key.

Dialog 4223 Professional/Dialog 4225 Vision32

To restore Parallel Ringing

Incoming Calls

NoDiversion Press (see display).

The Follow-me key lamp is off.

Notes:

You can also use the following procedure to cancel

Follow-me: dial

If you want to restore Parallel Ringing for all phones defined in the list, follow the procedure for restoring the feature from the phone with the main extension number and enter the number of the answering position.

If you want to restore Parallel Ringing for one specific phone in the list only, follow the procedure for restoring the feature from this phone and enter its extension number.

The Follow-me key cannot be used to restore Parallel Ringing.

# 2 # and press the Clear key.

33Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Make calls

How to make internal and external calls:

u Lift the handset and proceed depending on call type:

Internal calls

z Dial the extension number.

External calls

0 Press the digit or digits to get an external line.

Dial tone.

Note: The particular digit or digits used in your office, e.g.

0 or 00.

z Dial the external number.

d or í Replace the handset or press to end the call.

Note: If you receive a queue tone when dialing the digit or digits to get an external line (if feature Least Cost Routing is used in the system), keep waiting. Once a line becomes free you will receive a dial tone. If a warning tone is heard, the selected line is marked “Expensive”.

Dialog 4223 Professional/Dialog 4225 Vision34

Handsfree

With the handset on hook:

Outgoing Calls

z Dial the number.

You are connected via the loudspeaker and microphone.

í Press to terminate a handsfree call.

Note: You can dial your calls more quickly by using common Speed Dialing numbers and by using your own programmed function keys. See section “Speed Dialing” on

page 43.

Number Presentation Restriction

If you do not want your name and number to be displayed to the person you are calling, use the following procedure.

Note: The Number Presentation Restriction is only valid for the ongoing call, i.e. the procedure has to be repeated the next time you want to use it.

*42# Dial and wait for a new dial tone.

z Dial the number.

Instead of your name and number, the display on the called phone shows

Anonymous.

35Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Smith Bob 3333 12:24 23 Aug 2003 Nelson Lord 5555 11:33 23 Aug 2003

Call Up Down more...

Individual External Line

To make a call on a specific external line:

*4* Dial.

z# Dial the Individual External Line number and press.

z Dial the digit or digits to get an external line and the external

number.

Redial calls from the Call list

To use the Call list, see section “Call list” on page 95.

Dialog 4223 Professional

CallList Press (see display).

Down or Up Press to frame the requested list (see display).

Select Press (see display),

n Missed press (see display).

The picture below is an example of how the display looks when the complete Call list has been selected.

or use the shortcut directly to the unanswered calls list,

n = Number of missed calls.

Down or Up Press to frame a phone number (see display).

Call Press to call the framed phone number (see display).

Dialog 4223 Professional/Dialog 4225 Vision36

Dialog 4225 Vision

Program PhoneSet CallList PhoneBook Messages

Smith Bob 3333 12:24 23 Aug 2003

Nelson Lord 5555 11:33 23 Aug 2003

0012115171 15:11 22 Aug 2003

Carter Jim 4444 14:06 21 Aug 2003

Call Up Down more...

Å Select CallList in the top menu (see display).

Down or Up Press to frame the requested list (see display).

Outgoing Calls

Select Press (see display),

The picture below is an example of how the display looks when the complete Call list has been selected.

or use the shortcut directly to the not answered calls list,

n Missed press (see display).

n = Number of missed calls.

Down or Up Press to frame a phone number (see display).

Call Press to call the framed phone number (see display).

37Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Last External Number Redial

When you initiate an external call the system automatically stores all the dialed digits, irrespective of whether the call was successful or not.

u Lift the handset.

Redial Press to repeat the stored number (see display).

Redial

external number is automatically redialed.

is not shown, press

Note:

You can also dial function key is programmed by you).

more...

until it appears. The last

* * * or press Last Number Redial (The

Save external number

When you make an external call, you can save the number in order to redial the same number easily. Any number previously saved is erased.

To save an external number:

Redial Ô Press before you finish the call.

Note: The function key is preprogrammed by your system administrator.

Redial number

u Lift the handset.

Redial Ô Press to redial the number.

Note: The function key is preprogrammed by your system administrator.

Dialog 4223 Professional/Dialog 4225 Vision38

Outgoing Calls

When you receive a busy tone

If you call an extension and receive a busy tone, or get no answer, or all external lines are busy, you can use any of the following methods:

Callback

If a called extension is busy or there is no answer:

CallBack Press (see display).

It can take several seconds before the procedure is executed. If

CallBack

is not shown, press

Note:

You can also press programmed by you).

more...

6 or Callback (The function key is

d Replace the handset to finish the procedure.

You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual.

u Lift the handset when you are called back.

The system calls the extension.

Note: Callbacks can be activated on several extensions at the same time. Callbacks from additional lines will recall on Line 1.

until it appears.

39Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

If all external lines are busy (after dialing the digit or digits to get a line):

CallBack Press (see display).

CallBack

Note:

You can also press programmed by you).

is not shown, press

6 or Callback (The function key is

more...

z# Dial the external number and press.

d Replace the handset to finish the procedure.

When an external line becomes free you will be called back (recall ring signal). You have to answer within eight seconds, otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual.

u Lift the handset when you are called back.

The system calls the external number.

Note: Only one Callback can be activated on a busy external line. Callbacks from additional lines will recall on Line 1.

Cancel any single Callback

#6*z Dial and enter the extension number.

Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number.

until it appears.

#í Press.

Cancel all Callbacks

#6# Dial.

í Press.

Dialog 4223 Professional/Dialog 4225 Vision40

Outgoing Calls

Activate Call Waiting

If you urgently wish to contact a busy extension or external line, you can notify the extension by a Call Waiting signal.

CallWaiting Press (see display).

CallWaiting

Keep handset off hook. When the called extension or the external line becomes free, it will be called automatically.

is not shown, press

Note:

You can also press programmed by you).

Note: The Call Waiting feature might be blocked for use on your extension (preprogrammed by your system administrator). If Call Waiting is not allowed you will continue to receive a busy tone.

Intrusion on a busy extension

You can intrude on an ongoing call on a busy extension.

Intrusion Press.

Intrusion

Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.

is not shown, press

Note:

You can also press programmed by you).

Note: The warning tone might be disabled for your system. The Intrusion feature might be blocked for use on your extension (preprogrammed by your system administrator). If Intrusion is not allowed, you will continue to receive a busy tone.

more...

until it appears.

5 or Call Waiting (The function key is

more...

until it appears.

4 or Intrusion (The function key is

41Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Intrusion on a busy external line

You can intrude on an ongoing call on a busy external line.

*44*z Dial and enter the Individual External Line number.

#z Press and dial the digit or digits to get an external line.

Busy tone.

Intrusion Press.

Intrusion

Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.

is not shown, press

Note:

You can also press programmed by you).

4 or Intrusion (The function key is

Bypass

If this feature is allowed from your extension, you can bypass an; activated Diversion, activated Follow-me or activated Absence Information on a specific extension.

*1*z Dial and enter the extension number.

more...

until it appears.

# Press and wait for answer.

Dialog 4223 Professional/Dialog 4225 Vision42

Outgoing Calls

Speed Dialing

Common Speed Dialing numbers

By using common Speed Dialing numbers, you can make calls simply by pressing a few keys. The common Speed Dialing numbers consist of 1–5 digits and are stored in the exchange (by your system administrator).

uz Lift the handset and dial the common Speed Dialing number.

Individual Speed Dialing numbers

You can program up to ten frequently used phone numbers on the digit keys 0–9 and use them as individual Speed Dialing numbers (if this feature is allowed).

To u s e :

**( 0— 9) Dial and press the relevant digit.

To program and alter individual Speed Dialing numbers:

*51*( 0— 9) Dial and press the selected digit.

*z Press and dial the phone number.

#í Press.

Note: The programmed number may consist of a maximum of 20 digits plus dial tone from the public network.

*, which indicates the second

43Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

To erase one programmed number:

#51*( 0— 9) Dial and press the selected digit.

#í Press.

To erase all programmed numbers:

#51# Dial.

í Press.

Dial by a function key

Both features and phone numbers can be programmed on a function key. To program a key, see section “Programming of

function keys” on page 97.

Head office Ô Press the function key.

PhoneBook Press to enter the Phonebook (see display).

This function key is programmed by you.

Dial by Phonebook

By use of the Integrated Telephone Directory you can search for a name, group, operator, etc. via your display and then call the desired person or group by use of a menu function key below the display.

On the Dialog 4223 Professional:

Continue with any of the Phonebook options.

On the Dialog 4225 Vision:

Ç Select PhoneBook in the top menu (see display).

Select Press (see display).

Continue with any of the Phonebook options.

Dialog 4223 Professional/Dialog 4225 Vision44

Outgoing Calls

Phonebook options:

Delete Press to delete the last entered character (see display).

Space Press to enter a space (see display).

Find Press to search using the entered characters (see display).

Exit Press to return to the previous menu (see display).

Use the key pad to enter the characters of the name. The characters are shown above the keys.

Example:

Select characters by pressing digits repeatedly. The cursor is

ABC DEF

moved automatically when you stop pressing.

Press a digit.

1 time result A 2 times result B 3 times result C

When the desired character is shown on the display, wait for the cursor to move to the next place.

The name must be entered as follows:

Family name - Space - Name.

It is not necessary to enter all the characters, just as many to get as close as possible to the requested name when you start to search.

Note: If you want to specify the person's first name, you must enter the full family name before you can enter a space.

45Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Brown James 2222 11:06 28 Aug 2003

SMI

Delete Space Find Exit

Program PhoneSet CallList PhoneBook Messages

SMI

Delete Space Find Exit

11:06 28 Aug 2003 Brown James 2222

Smith Bob 3333 Smith John 3434

Call Up Down more...

Program PhoneSet CallList PhoneBook Messages

Sanders Anne 1234

Smith Bob 3333

Smith John 3434

Swanson Kate 3654

Call Up Down more...

Example:

To search for Bob Smith:

7777 Press for S

6 Press for M

444 Press for I

The display shows:

Find Press to find (see display).

If SMI was sufficient to find Bob Smith, the display shows:

If SMI gives a name close to Bob Smith, e.g. Ann Smith, scroll down until you find the requested name.

Dialog 4223 Professional/Dialog 4225 Vision46

Call Press to call the framed number (see display).

Up Press to scroll up through the name list (see display).

Down Press to scroll down through the name list (see display).

more... Press to show more options (see display).

Outgoing Calls

Details Press to show additional directory information (if available)

for the framed name (see display).

Exit Press to exit the

PhoneBook

menu (see display).

Back Press to go back and enter a new name (see display).

Return Press to return to the previous menu key options

(see display).

The display will inform you if no name matches your search and

show the name alphabetically preceding the name you entered.

47Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Authority

Data privacy

Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This feature is automatically cancelled when the call is finished.

To o r d e r :

u Lift the handset.

*41#z Dial and enter the number.

Authorization Code, common

If you are authorized to use a common Authorization Code (1 to 7 digits) you can temporarily change any phone used within the exchange to the authority level connected to this code. You can use the code for one call only or you can open the phone until you lock it when leaving the phone.

To use for a single call:

Authority Press (see display).

Authority

is not shown, press

more...

until it appears.

z Enter Enter Authorization Code and press (see display).

Verification tone.

Note: You can also dial and press

* 6 *, enter the code

z Dial the digit or digits to get an external line and the external

number.

To open an extension for several calls:

Open Press (see display).

Open

is not shown, press

more...

until it appears.

z Enter Enter Authorization Code and press (see display).

Verification tone.

Note: You can also dial and press

Dialog 4223 Professional/Dialog 4225 Vision48

# 7 1 *, enter the code

To lock an extension:

Outgoing Calls

Lock Press (see display).

Lock

is not shown, press

more...

until it appears.

z Enter Enter Authorization Code and press (see display).

Verification tone.

Note: You can also dial and press

Authorization Code, individual

If you are authorized to use an individual Authorization Code (1 to 7 digits, affiliated to your own extension) you can lock your own extension to a common authority level, e.g. when out of the office. You can also temporarily change any other phone used within the exchange to the same authority level as you have on your own phone. The individual code can be changed from your own extension.

To lock your phone:

Lock Press (see display).

Lock

is not shown, press

* 7 1 *, enter the code

more...

until it appears.

z Enter Enter Authorization Code and press (see display).

Verification tone.

Note: You can also dial and press

* 7 6 *, enter the code

To make calls with your authority level when your phone is locked:

Authority Press (see display).

Authority

is not shown, press

more...

until it appears.

z Enter Enter Authorization Code and press (see display).

Verification tone.

Note: You can also dial and press

* 7 5 *, enter the code

z Dial the digit or digits to get an external line and the external

number.

To open your phone:

49Dialog 4223 Professional/Dialog 4225 Vision

Outgoing Calls

Open Press (see display).

Open

is not shown, press

more...

until it appears.

z Enter Enter Authorization Code and press (see display).

Verification tone.

Note: You can also dial and press

To assign your own authority level to another phone:

# 7 6 *, enter the code

*75* Dial.

z* Enter Authorization Code and press.

Verification tone.

z# Dial your own extension number and press.

Verification tone.

z Dial the digit or digits to get an external line and the external

number.

To change your individual Authorization Code:

*74* Dial.

z* Enter old Authorization Code and press.

z# Enter new Authorization Code and press.

Verification tone.

Dialog 4223 Professional/Dialog 4225 Vision50

During Calls

Group Listening (loudspeaking)

This feature lets other people in your room listen to your phone conversation. You speak in the handset while the other party´s voice is heard on the loudspeaker.

During an ongoing conversation:

Â Press to switch between loudspeaker and handset.

When the key lamp is on, the other party´s voice can be heard on the loudspeaker.

Note: You can adjust the volume, See section “Settings” on

page 97.

From loudspeaking to handsfree

d Replace the handset.

Handsfree conversation.

From handsfree to loudspeaking

uÂ Lift the handset and press.

í Press to end the call.

51Dialog 4223 Professional/Dialog 4225 Vision

During Calls

Handsfree

Âd Press and replace the handset.

Handsfree conversation.

í Press to end the call.

From handsfree to handset

u Lift the handset.

Conversation via the handset.

Mute

É Press to switch the microphone on or off.

When the lamp is on, the person on the line cannot hear what is being said near to your phone.

Inquiry

You have a voice connection on Line 1 and want to make an Inquiry to an internal or external party.

Inquiry

Ô Press.

The first party is put on hold (Line 1 flashes slowly).

Note: You can also press Line 2.

z Call the third party.

When the other party answers, you can switch between the calls (Refer Back), Transfer the call, create a Conference or end one of the calls.

í Press to end the Inquiry call.

The third party is disconnected.

Line 1

ÖÔ Press to return to the first call.

Dialog 4223 Professional/Dialog 4225 Vision52

Refer Back

The Line key lamp flashes for the call put on hold.

Line 1

ÖÔ Press to put third party on hold.

First call is connected.

During Calls

Inquiry

ÖÔ Press to put the first call on hold.

Third party is connected.

Note: You can also press Line 2 if you have initiated the Inquiry on Line 2.

í Press to terminate the connected call.

Transfer

You have an ongoing call and you want to transfer the call to another extension.

Conf/Transf Press (see display).

Note: You can also press Inquiry or a free Line key.

z Call the third party.

Transfer Press before or after answer (see display).

The ongoing call is transferred.

Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialed extension is busy or Transfer is not allowed, your phone will ring again.

53Dialog 4223 Professional/Dialog 4225 Vision

During Calls

Conference

With this procedure you can include up to seven parties in a conference. Only the conference leader (i.e. the person initiating the conference) can admit participants. During the conference a tone will be heard every 15 seconds.

Note: The conference tone might be disabled for your system.

You have an ongoing conversation (Line 1) and want to establish a phone conference. You will become the conference leader.

Conf/Transf Press (see display).

Note: You can also press Line 2 or Inquiry.

z Call the third party.

Wait for answer.

Conference Press to establish a conference (see display).

Note: You can also press key is programmed by you).

Repeat the procedure to add more conference members.

3 or Conference (The function

d Replace the handset to leave the conference.

Note: A tone is heard each time a participant enters or leaves the conference. When the conference leader leaves the conference, the conference will continue with the other included parties. The conversation is changed back to a normal two party connection when there are only two parties left.

Dialog 4223 Professional/Dialog 4225 Vision54

During Calls

Hold

You can temporarily put the ongoing call on hold. Calls put on hold can be resumed on your own or on another phone.

Individual

Line ÕÔd Press the ongoing call Line key and replace the handset.

Line

ÖÔ Press the flashing Line key again to resume the call.

CommonHold Press (see display).

The key lamp flashes slowly.

Common

CommonHold

is not shown, press

Note:

You can also press programmed by you).

more...

until it appears.

8 or Hold/Pick-up (The function key is

d Replace the handset.

The key lamp flashes slowly. If your number is multiple represented on other phones, the key lamp that represents your number flashes slowly on these phones.

To resume the call on your own extension:

Line

ÖÔ Press the flashing Line key.

55Dialog 4223 Professional/Dialog 4225 Vision

During Calls

To resume the call on another extension:

z Call the extension where the call was put on hold.

CallPickUp Press (see display).

CallPickUp

is not shown, press

Notes:

You can also press programmed by you).

If your number is multiple represented on the phone, you can also press the key that represents your number.

more...

8 or Hold/Pick-up (The function key is

Send Caller Identity Code at transfer

When transferring a call you can send the caller’s Identity Code or number to the receiver’s display.

You have a voice connection with an external party on Line 1.

Conf/Transf Press to put the call on hold (see display).

Note: You can also press Line 2 or Inquiry.

*77* Dial.

z# Dial the caller’s Identity Code or number and press.

z Call the third party.

until it appears.

Transfer Press before or after answer (see display).

The ongoing call is transferred with the caller´s Identity Code or number.

Note: You can only use this feature if the receiver’s phone is programmed to handle Identity Codes.

Dialog 4223 Professional/Dialog 4225 Vision56

During Calls

Dialing during a connected call

When calling interactive teleservices, e.g. telephone banks, you need to use Dual Tone Multi Frequency (DTMF) signals. If your exchange has not been programmed to automatically convert your entered digits into DTMF signals, you need to activate the feature during the call.

During an ongoing call:

Tones z Press (see display) and dial the requested digits.

Entered digits are transmitted as DTMF signals.

Note:

You can also press

9 and dial the required digits.

57Dialog 4223 Professional/Dialog 4225 Vision

Call Metering

Cost in £ 3.25 11:06 28 Aug 2003

R. Towers 0012345678

Tones CostInfo Conf/Transf more...

Program PhoneSet CallList PhoneBook Messages

Cost in £ 3.25

R. Towers 0012345678

Tones CostInfo Conf/Transf more...

11:06 28 Aug 2003 Brown James 2222

Call Metering

Cost information

Cost information for your call can be shown in the local currency in the display.

CostInfo Press to display or hide the cost indication (see display).

CostInfo

is not shown, press

Note: The cost indication is automatically displayed for all charged calls, when the feature is activated.

more...

until it appears.

Dialog 4223 Professional/Dialog 4225 Vision58

Call Metering

11:06 00:00

R. Towers 0012345678

Start Clear ShowDate Exit

Program PhoneSet CallList PhoneBook Messages

R. Towers 0012345678

Start Clear ShowDate Exit

11:06 00:00 Brown James 2222

Call Duration (Timer)

The elapsed time of your call can be measured, either manually (default) or automatically. To change to Automatic Timer, contact your system administrator.

Manual Timer

The timer can be activated when your phone is ready for dialing (internal dial tone is heard), during an outgoing call, or when you have a voice connection.

Note: System dependent, it can also be possible to activate Manual Timer when your phone is idle.

Timer Press to activate the Call Duration feature (see display).

Timer

is not shown, press

more...

until it appears.

The display shows:

Key functions that are available during call duration mode:

Start Press to start the timer (see display).

The elapsed time is shown.

Clear Press to clear the timer (see display).

ShowDate Press to show date (see display).

Exit Press to exit the Call Duration feature (see display).

Stop Press to stop the timer (see display).

ShowTimer Press to show the measured time (see display).

59Dialog 4223 Professional/Dialog 4225 Vision

Call Metering

11:06 00:00

R. Towers 0012345678

ShowDate Exit

Program PhoneSet CallList PhoneBook Messages

R. Towers 0012345678

ShowDate Exit

11:06 00:00 Brown James 2222

Automatic Timer

The timer automatically starts when the called person answers, and automatically stops when the call is finished. Both outgoing and incoming calls are measured.

If you make inquiries, conferences, or put calls on hold, etc. during the call, the timer is not stopped. I.e. the time measured is the total time from when the first called person answers, until the call to the last connected person is finished.

Note: The timer shows the elapsed time from the last call until a new call has been answered. If you need to keep a record of your calls, always write down the time at once when a call has been finished.

Timer Press to show the Call Duration feature (see display).

Timer

is not shown, press

more...

until it appears.

The display shows:

Key functions that are available during call duration mode:

ShowDate Press to show date (see display).

Exit Press to exit the Call Duration feature (see display).

ShowTimer Press to show the measured time (see display).

Dialog 4223 Professional/Dialog 4225 Vision60

Call Forwarding

Diversion

If you do not want to be disturbed or will be out of the office, you can have all calls to your extension diverted to a preprogrammed answering position. During Diversion you will hear a special dial tone and the Diversion lamp indicates that your Triple Access Line is diverted. You can still make calls as usual.

Diversion can be made direct, on no answer, on busy or to another information service facility.

Note: If your phone is programmed with “Multiple Directory Diversion and Do Not Disturb” (ask your system administrator), Diversion is ordered and cancelled simultaneously on all lines.

61Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Diversion Ô Press,

Order Direct Diversion from your own extension

The call can be diverted to an individual position or up to three predetermined common answering positions (depending on the type of the incoming call). Programmed by your system administrator.

Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section “Internal Follow-me” on page 65.

Note: The function key is preprogrammed by your system administrator. If you order Diversion with the handset off hook or the loudspeaker on, press the Diversion key twice.

Absence press (see display).

Absence

is not shown, press

Down or Up Press to frame

(nnnn = number to the answering position, e.g. the operator).

Direct Diversion to nnnn

Activate Press (see display).

Exit Press (see display).

Note: You can also use the following procedure to activate: dial

* 2 # and press the Clear key.

Cancel Direct Diversion from your own extension

Diversion ÕÔ Press,

Note: The function key is preprogrammed by your system administrator.

NoDiversion press (see display).

Note: You can also use the following procedure to cancel: dial

# 2 # and press the Clear key.

more...

until it appears.

(see display).

Dialog 4223 Professional/Dialog 4225 Vision62

Diversion when there is no answer

Order:

Call Forwarding

Absence Press (see display).

Absence

is not shown, press

Down or Up Press to frame

(see display).

(nnnn = number to the answering position, e.g. the operator).

Div on no answer to nnnn: Not active

Activate Press (see display).

Exit Press (see display).

The incoming call is diverted after 3 signals.

Note: You can also use the following procedure to activate: dial

* 2 1 # (and press the Clear key.

Cancel:

Absence Press (see display).

Absence

is not shown, press

Down or Up Press to frame

(see display).

(nnnn = number to the answering position, e.g. the operator).

Div on no answer to nnnn: Active

Deactivate Press (see display).

Exit Press (see display).

Note: You can also use the following procedure to cancel: dial

# 2 1 # and press the Clear key.

more...

until it appears.

63Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Diversion when caller receives a busy tone

Order:

Absence Press (see display).

Absence

is not shown, press

Down or Up Press to frame

(see display).

(nnnn = number to the answering position, e.g. the operator).

Div on busy to nnnn: Not active

Activate Press (see display).

Exit Press (see display).

Note: You can also use the following procedure to activate: dial

* 2 2 # and press the Clear key.

Cancel:

Absence Press (see display).

Absence

is not shown, press

Down or Up Press to frame

(nnnn = number to the answering position, e.g. the operator).

Div on busy to nnnn: Active

Deactivate Press (see display).

Exit Press (see display).

Note: You can also use the following procedure to cancel: dial

# 2 2 # and press the Clear key.

more...

until it appears.

(see display).

Dialog 4223 Professional/Dialog 4225 Vision64

Call Forwarding

Internal Follow-me

All calls to your extension are diverted to another extension of your choice (within the private network). The Follow-me lamp indicates that you have activated Follow-me. During Follow-me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.

Note: If your phone is programmed with “Multiple Directory Diversion and Do Not Disturb” (ask your system administrator), Internal Follow-me is ordered and cancelled simultaneously on all lines.

Order from your own extension

Absence Press (see display).

Absence

is not shown, press

Down or Up Press to frame

Select Press (see display).

z Dial the answering position number.

Enter Press (see display).

Note: You can also use the following procedures to activate: dial

* 2 *, dial the answering position number, press # and

press the Clear key, or lift the handset, press the Diversion key (The function key is preprogrammed by your system administrator), dial the answering position number, press the Diversion key again, and replace the handset.

Follow Me

more...

until it appears.

(see display).

65Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Cancel from your own extension

Diversion ÕÔ Press,

Note: The function key is preprogrammed by your system administrator.

NoDiversion press (see display).

Note: You can also use the following procedure to cancel: dial

Redirect from answering position

If you move from one answering position to another answering position, you can redirect Follow-me from that new position.

Note: Internal Follow-me must be ordered from your own extension before you can redirect from answering position.

*2*z Dial and enter your own extension number.

# 2 # and press the Clear key.

*z Press and enter the Diversion number.

#í Press to redirect.

Calls are diverted to the answering position.

Cancel from answering position

#2*z Dial and enter your own extension number.

#í Press.

Dialog 4223 Professional/Dialog 4225 Vision66

Call Forwarding

External Follow-me

If external Follow-me is allowed you can have all calls to your extension diverted to an external number of your choice. The Follow-me lamp indicates that you have activated Follow-me. During Follow-me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.

Order

Absence Press (see display).

Down or Up Press to frame

Select Press (see display).

Absence

is not shown, press

External Follow Me

z Enter the digit or digits to get an external line and enter the

external number.

Enter Press (see display).

Note: You can also use the following procedure to activate: dial

* 2 2 #, enter the digit or digits to get an external line,

enter the external number, press

Cancel

Diversion ÕÔ Press,

Note: The function key is preprogrammed by your system administrator.

NoDiversion press (see display).

Note: You can also use the following procedure to cancel: dial

# 2 3 # and press the Clear key.

more...

until it appears.

(see display).

# and press the Clear key.

67Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Personal Number

With this feature you can be reached on your normal office phone number even if you are out of the office, at home, etc.

Depending on the functionality of your office exchange, you can have either one individual single search profile or you can choose between five individual search profiles.

A search profile can be designed to fit the situation, i.e. in the office, traveling, at home, etc. Both internal or external phone numbers can be used in a profile.

Your search profile is programmed or modified by your system administrator. See section “To design and order your search

profiles” on page 71.

When the feature is activated, incoming calls are transferred to your selected phones or back-up services in the order that you choose. If an answering position in the profile is busy, the call can be transferred to another predefined position in the profile, i.e. Voice Mail or a colleague.

You can handle the profiles from your own office phone. How to do this is described in this section (an operator can also assist you).

You can also use any of the Personal Assistant applications, if available. Contact your system administrator for more information.

When out of the office, the feature Direct Inward System Access (DISA) can be used, if available in your system. How to use DISA is described in this section.

Dialog 4223 Professional/Dialog 4225 Vision68

Call Forwarding

To activate or change to another profile from your office phone

Absence Press (see display).

Absence

is not shown, press

Down or Up Press to frame

Select Profile

more...

until it appears.

(see display).

Select Press (see display).

Down or Up Press to frame the required profile (see display).

Select Press (see display).

The display shows the selected profile.

Notes:

You can also use the following procedure to activate: dial

* 1 0 *, enter the search profile digit (1-5), press # and

press the Clear key.

You can also activate/cancel and change to another profile by programming one function key/search profile (the function keys has to be pre-assigned by your system administrator). When the search profile is active the key lamp is on. See section “Settings” on page 97.

When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform them about your absence. If Voice Mail is included in the activated profile, always update your greeting with Absence Information.

To cancel from your office phone

Absence Press (see display).

Absence

is not shown, press

Down or Up Press to frame

Select Press (see display).

Down or Up Press to frame

Select Press (see display).

Note: You can also use the following procedure to cancel: dial

# 1 0 # and press the Clear key.

more...

Select Profile

No Profile

(see display).

until it appears.

(see display).

69Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

To activate or change to another profile from an external phone

The external phone must be of push button type provided with pound key ( tone pulses (DTMF).

#) and star key (*) or a mobile phone adapted for dial

z Call the DISA feature at your office.

Dial tone.

*75* Dial.

z* Enter the Authorization Code and press.

z# Dial your own extension number and press.

Dial tone.

*10* Dial.

z* Dial your own extension number and press.

( 1— 5) Press the search profile digit.

#d Press and replace the handset.

Note: When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform about your absence. If Voice Mail is included in the activated profile, always update your greeting with Absence Information.

Dialog 4223 Professional/Dialog 4225 Vision70

Call Forwarding

To cancel from an external phone

The external phone must be of push button type provided with pound key ( tone pulses (DTMF).

#) and star key (*) or a mobile phone adapted for dial

z Call the DISA feature at your office.

Dial tone.

*75* Dial.

z* Dial the Authorization Code and press.

z# Dial your own extension number and press.

Dial tone.

#10* Dial.

z# Dial your own extension number and press.

d Replace the handset.

To design and order your search profiles

The search profiles are installed or changed by your system administrator. In order to set up your profiles, copy the setting form, fill in your new or changed profiles and give it to your system administrator.

Note: If a profile handling application is connected to your system, you can edit profiles via your Intranet. See separate instructions for the application.

71Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Important notes when designing your search profiles:

• Avoid ring times longer than 45 seconds for your profiles.

Usually the caller hangs up after 3-6 ring signals. If you need a longer ring time, the maximum time is 60 sec.

• Consider the time you need to react and answer on each answering position in your profile.

You might need up to 15 seconds to react and answer a call on a desk or cordless phone and 20–25 seconds for a mobile phone.

• There must be an answering position at the end of every profile (Voice Mail or operator/secretary).

If not, calls might end up unanswered.

• Consider what should happen while you are busy on a phone.

The available options are:

– Activate Free on 2nd (if available)

– Diversion to Voice Mail

– Diversion to the operator

• If an answering machine, a fax or other answering device is used as an early answering position, it might interrupt the searching.

Disconnect the answering device, or design the ring times so they do not affect the searching.

• If your system admits just one single personal profile, design the profile only with your 2–3 most frequently used positions.

If you add more numbers, there is a risk that the caller hangs up before a latter position is called.

• If your system admits 1–5 personal profiles, design the different profiles to fit your most frequently used positions.

Make sure you use as few answering positions as possible for each profile. Profile examples:

–In office

–At home

–Traveling

– Absent/not reachable

Dialog 4223 Professional/Dialog 4225 Vision72

Example:

How to fill in your setting form for search profiles:

Profile 1 In office

Search order

1Desk 1234 10

2Cordless 5234 15

3 Voice Mail

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.

Profile 2 At home

Search order

1External 222222 20

2 Mobile 0706666666 25

3 Voice Mail

Type of telephone or Answering position* Telephone number

Call Forwarding

Ring time (seconds)

73Dialog 4223 Professional/Dialog 4225 Vision

Call Forwarding

Setting form for search profiles

Name:

Department:

Tel e p h o ne N o :

Account:

Profile 1 ..........................

Search order

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.

Type of telephone or Answering position* Telephone number

Profile 2 ..........................

Search order

Type of telephone or Answering position* Telephone number

Profile 3 ..........................

Search order

Type of telephone or Answering position* Telephone number

Profile 4 ..........................

Search order

Type of telephone or Answering position* Telephone number

Ring time (seconds)

Profile 5 ..........................

Search order

Type of telephone or Answering position* Telephone number

Ring time (seconds)

Dialog 4223 Professional/Dialog 4225 Vision74

Absence Information

Absence Information is used to inform callers why you are absent and when you will return. If you are authorized, you can also enter Absence Information for another extension from your extension. During Absence Information, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.

Order

Absence Press (see display).

Absence

is not shown, press

Down or Up Press to frame

Absence reason

more...

until it appears.

(see display).

Select Press (see display).

Down or Up Press to frame the required reason (see display).

Select Press (see display).

When no return time or date is needed, the display shows the selected reason, and diversion information.

75Dialog 4223 Professional/Dialog 4225 Vision

Absence Information

When a return time or date is requested:

0915 Enter the date (MMDD) or time (HHMM) of your return.

(Example shows “Back on September 15”).

Note: The order in which the date is stated is system dependent.

Enter Press (see display).

NoDiversion Press (see display).

The display shows the selected absence reason, the time or date of return, and diversion information.

Note: You can also use the following procedure to order: dial

* 2 4 *, enter the absence code (0-9), enter time or

date of return (if requested), press key. The absence code is system dependent. Contact your system administrator regarding the available absence codes.

Cancel

Note: You can also use the following procedure to cancel: dial

# 2 4 # and press the Clear key.

# and press the Clear

Dialog 4223 Professional/Dialog 4225 Vision76

Absence Information

Order for another extension

*25* Dial.

z* Dial the extension number and press.

( 0— 9) Enter the absence code.

*0915 Press and enter the date or time of the other person's return.

#í Press.

The display on the other person's extension shows the reason for absence and, if entered, time or date of return.

Cancel for another extension

#25* Dial.

z# Dial the extension number and press.

Note: If the special dial tone is received, the Authorization Code for the other extension is required. Add the code and press

# before pressing the Clear key.

í Press.

77Dialog 4223 Professional/Dialog 4225 Vision

Messages

Manual Message Waiting (MMW)

If the called extension does not answer you can initiate a message waiting indication on that extension (if this feature is allowed). If there is a message waiting, the Message key lamp is on and you will hear a special dial tone after lifting the handset.

Answer

Message ÕÔ Press.

Note: The function key is preprogrammed by your system administrator.

A call is initiated to the extension that requested Message Waiting.

Checking the party that requested MMW

Dialog 4223 Professional:

Program Press (see display).

Program

is not shown, press

Select Press (see display).

Message Ô Press.

Note: The function key is preprogrammed by your system administrator.

The number that requested Message Waiting is shown in the display.

Exit Press to finish the procedure (see display).

more...

until it appears.

Dialog 4223 Professional/Dialog 4225 Vision78

Dialog 4225 Vision:

Å Select Program in the top menu (see display).

Messages

Select Press to select

Message Ô Press.

The number that requested Message Waiting is shown in the display.

Exit Press to finish the procedure (see display).

Cancel MMW at your own extension

#31# Dial.

í Press.

Order MMW to another extension

In idle mode:

*31* Dial.

z Dial the extension number.

Press.

The Message Waiting key lights up on the called extension.

Programming of keys

Note: The function key is preprogrammed by your system administrator.

(see display).

Cancel MMW to another extension

#31* Dial.

z Dial the extension number.

Press.

79Dialog 4223 Professional/Dialog 4225 Vision

Messages

Message Waiting

If assigned this feature and your phone is diverted to an interception computer, a function key (preprogrammed by your system administrator) will flash when there are messages stored for you in the computer. The messages will be printed out on a printer connected to the computer.

To print out messages

Message ÕÔ Press.

Note: The function key is preprogrammed by your system administrator.

The display shows the identity of the computer and the number of messages stored for you.

If you find that the notification of Message Waiting is intrusive or you want to shut off the notification:

#56#* Dial.

Acknowledgement tone.

Dialog 4223 Professional/Dialog 4225 Vision80

Messages

Voice Mail (optional)

The Voice Mail application allows you to leave a voice message to the caller when you are unable to answer calls, e.g. when out of office, in a meeting, etc. The caller can then leave a message in your mailbox. When back in your office you can enter your mailbox and listen to the messages received.

You can choose to divert all incoming calls to your mailbox, or calls when there is no answer, or calls when your phone is busy.

If you use the Personal Number feature, it is recommended to program Voice Mail as the last answering position for all search profiles.

When you enter your mailbox, you will hear recorded instructions on how to handle listening, recording, storing and deleting messages, and how to change your security code.

Note: How to handle your mailbox, depends on the type of Voice Mail system. The following describes the, in MD110, integrated type. For other types, please refer to separate user instructions. Contact your system administrator if you do not know which type of Voice Mail system you have.

To activate and deactivate your mailbox

For all incoming calls:

See “Diversion” on page 61 (procedure with code 21). Use the number to the Voice Mail system as the “answering position number”.

When incoming calls get no answer:

See “Diversion” on page 61 when there is no answer (procedure with code 211).

When incoming calls get a busy tone:

See “Diversion” on page 61 when caller receives a busy tone (procedure with code 212).

81Dialog 4223 Professional/Dialog 4225 Vision

Messages

To access your mailbox

From your office phone:

z Dial the number to the Voice Mail system.

Note: If a function key is programmed for your mailbox and when the key lamp is on or flashing (= a new message is received), you can also press this key. On the Dialog 4225 Vision, you can also enter the top menu press

Select

(see display).

If you are asked to enter your security code:

Messages and

z Enter your security code.

Code at delivery = your extension number.

From another phone:

z Dial the number to the Voice Mail system.

If you are asked to enter your security code (if the phone you are using has a mailbox of its own):

# Press.

z Dial your mailbox number.

(normally your office extension number)

z Enter your security code (if required).

To access someone else´s mailbox

z Dial the number to the Voice Mail system.

If you are asked to enter your security code (if the phone you are using has a mailbox of its own):

# Press.

z Dial the mailbox number.

(normally the office extension number of the other person)

z Enter the security code of the other person (if required).

Dialog 4223 Professional/Dialog 4225 Vision82

Messages

To handle the mailbox

Recorded information on the line tells you the number of new and stored messages. If you have too many messages stored, you will first be asked to delete saved messages.

Recorded instructions ask you to press different digits in order to listen to callers’ messages, record your own greetings, change your password or exit your mailbox, etc.

The following diagram gives an overview of the mailbox system and the digits to be used.

83Dialog 4223 Professional/Dialog 4225 Vision

Group features

Group Call-pick-up

People working in a team can have their phones programmed by their system administrator to form Call Pick-up groups.

In a Call Pick-up group, any member can answer any individual call to group members.

GrpPickUp Press to answer (see display).

GrpPickUp

is not shown, press

Notes:

You can also press

One Call Pick-up group can serve as an alternative to another group. Calls to the alternative group can only be answered when there are no calls to your own group.

59.

Common Bell Group

Calls are signalled on a common bell.

GrpPickUp Press to answer (see display).

GrpPickUp

Note:

You can also press

is not shown, press

59.

more...

until it appears.

Dialog 4223 Professional/Dialog 4225 Vision84

Group Hunting

An internal Group Hunting number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group.

When you leave the group temporarily, you make your phone unavailable for incoming calls.

To leave the group temporarily

*2*z Dial and enter your own extension number.

#í Press.

To re-en t e r t h e g r ou p

#2# Dial.

í Press.

Group features

85Dialog 4223 Professional/Dialog 4225 Vision

Group features

If you are authorized you can divert all calls to your group, to another extension or group:

*20* Dial.

z* Dial the number of the group to be diverted and press.

z Dial the extension number of the new anwering position.

Press.

To cancel the Diversion:

#20* Dial.

z Dial the number of the group that has been diverted.

Press.

Dialog 4223 Professional/Dialog 4225 Vision86

Group Do Not Disturb

If your extension is defined as a master extension (preprogrammed by your system administrator), you can mark a group of extensions as Group Do Not Disturb. The group can be bypassed by you.

To o r d e r :

*28*z Dial and enter the group number.

# Press.

Special dial tone.

í Press.

To cancel:

#28*z Dial and enter the group number.

Group features

#í Press.

To bypass:

*1*z Dial and enter the extension number.

# Press.

The call is made to the specified extension in the group.

87Dialog 4223 Professional/Dialog 4225 Vision

Other Useful features

Account Code

This feature is used to charge a call to an account number or to prevent unauthorised calls from your phone. The Account Code can have 1 to 15 digits.

Account Press (see display).

Account

is not shown, press

more...

until it appears.

z Enter Dial the Account Code and press (see display).

Dial tone.

Note: You can also use the following procedure: dial

* 6 1 *, enter the Account Code and press #.

z Dial the digit or digits to get an external line and the external

number.

Ongoing external call

When used to charge a call it is also possible to connect an ongoing external call to an Account Code. During the call:

Line

ÕÔ Press the ongoing call Line key to put the call on hold.

Account Press (see display).

Account

is not shown, press

more...

until it appears.

z Enter Dial the Account Code and press (see display).

Dial tone.

Note: You can also use the following procedure: dial

* 6 1 *, enter the Account Code and press #.

Line

ÖÔ Press the flashing Line key for the call put on hold.

Dialog 4223 Professional/Dialog 4225 Vision88

Immediate Speech Connection

You automatically answer a call without lifting the handset or pressing any keys. The feature can be permanently active or activated by use of a function key (preprogrammed by your system administrator).

Permanently active

Program the ringing option with “Immediate Speech Connection with one ring signal”, option 6, on the Line key. See section “Programming of ring signals” on page 101.

Activated on a function key

Automatic answer Ô Press to order or cancel.

Note: The function key is preprogrammed by your system administrator.

The incoming call is signalled with one ring signal. When the key lamp is on you can use this feature.

Other Useful features

89Dialog 4223 Professional/Dialog 4225 Vision

Other Useful features

General Deactivation

The following features can be simultaneously cancelled:

• Callback (all Callbacks are cancelled).

• Diversion/Internal and External Follow-me.

• Manual Message Waiting/Message Diversion.

• Do Not Disturb.

Order

#0# Dial.

í Press.

Night Service

When the exchange is in Night Service mode, all your incoming calls to the operator are transferred to a selected extension or group of extensions. The exchange has three different Night Service modes:

Common Night Service

All incoming calls to the operator are transferred to one specific extension. Answer the call in the normal way.

Individual Night Service

Selected external calls to the operator are transferred to one specific extension. Answer the call in the normal way.

Universal Night Service

All incoming calls to the operator are transferred to a universal signalling device, e.g. the common bell. Answer the call as descibed in section “Common Bell Group” on page 84.

Dialog 4223 Professional/Dialog 4225 Vision90

Other Useful features

Hot Line

This feature is programmed by your system administrator.

Delayed Hot Line

When the handset of the delayed Hot Line phone is lifted or when the Line key is pressed, a timer is started. If no digit is pressed before time out, a call is automatically generated to a specific extension or external line. If a digit is pressed before time out the phone works as an ordinary phone.

Direct Hot Line

The same feature as described above, but without a delay. Only Hot Line calls can be placed from this line. To be used e.g. as alarm phone, door phone etc.

Emergency mode

In the event of an emergency the operator can set the exchange into Emergency mode, during which only preprogrammed extensions are permitted to make calls. If your extension is not assigned with this category and you try to make a call, you will not receive a dial tone.

91Dialog 4223 Professional/Dialog 4225 Vision

Other Useful features

u Lift the handset.

Additional line Ô Press.

z Dial the extension number.

Additional Directory Number

You can be assigned (preprogrammed by your system administrator) one or more Additional Directory Numbers (lines) on free function keys.

To answer, make calls and use features on the additional directory lines, use the same procedure as for the Triple Access Line, unless you have other instructions. However, you have to press the additional Line key after lifting the handset.

Example:

To make a call on an additional directory line:

Note: The function key is preprogrammed by your system administrator.

Dialog 4223 Professional/Dialog 4225 Vision92

Other Useful features

Multiple Represented Directory Number

Your extension number can be programmed on a dedicated key on other system telephones, i.e. your number is “represented” on these phones. Other extension numbers can of course also be “represented” on your phone.

Note: This feature has to be programmed by your system administrator.

Incoming calls

Incoming calls can be answered (indicated with a flashing key lamp, calling party information and/or ring signal) on all phones where the number is represented.

Outgoing calls

The dedicated key can be used to call the programmed extension. How outgoing calls are handled depends on the programming of the phone, please contact your system administrator regarding this.

Malicious Call Tracing

If you are disturbed by bothersome or malicious external incoming calls, you can request number tracing from the network provider.

You can invoke tracing during or after an ongoing conversation. The external line can be held for a limited period of time.

Order

During an ongoing conversation:

TraceMalC Press (see display).

TraceMalC

The system acknowledges with different tones whether the tracing request was accepted or rejected.

is not shown, press

Note: You can also press Mal. Call Tracing (The function key is preprogrammed by your system administrator).

more...

until it appears.

93Dialog 4223 Professional/Dialog 4225 Vision

Other Useful features

DISA = Direct Inward System Access

If you are assigned to use this feature and you are working externally, you can call your office and get access to an external line in order to make business calls. The business call will be charged your office extension number or an account number. You will be charged just for the call to the office.

The external phone must be of push button type provided with pound key ( tone pulses (DTMF).

After a completed DISA call you must hang up before a new DISA call can be made.

There are different procedures depending on the type of Authorization Code, or when an Account Code is used.

With common Authorization Code

#) and star key (*) or a mobile phone adapted for dial

z Call the DISA feature at your office.

Dial tone.

*6* Dial.

z# Dial the Authorization Code and press.

Dial tone.

z Dial the external number.

With individual Authorization Code

z Call the DISA feature at your office.

Dial tone.

*75* Dial.

z* Dial the Authorization Code and press.

z# Dial your own extension number and press.

Dial tone.

z Dial the external number.

Dialog 4223 Professional/Dialog 4225 Vision94

Call list

With this feature, calls to and from your phone will be logged. By use of the display menu keys below the display, you can browse the Call list, make calls to numbers in the list and delete numbers from the list.

You can choose to browse in the complete list of all calls, or in specific lists of unanswered, outgoing and incoming calls. When new unanswered calls have been stored in the list,

n Missed

Your phone must be idle and unlocked to be able to browse the Call list.

To access the Call list

Dialog 4223 Professional:

CallList Press (see display).

Down or Up Press to frame the requested list (see display).

is shown in the display (n = number of missed calls).

Other Useful features

Select Press (see display),

The desired list is displayed, see section “Call list options” on page 96.

or use the shortcut directly to the unanswered calls list,

n Missed press (see display).

n = Number of missed calls.

Dialog 4225 Vision:

Å Select CallList in the top menu (see display).

Down or Up Press to frame the requested list (see display).

Select Press (see display),

The desired list is displayed, see section “Call list options” on page 96.

or use the shortcut directly to the unanswered calls list,

n Missed press (see display).

n = Number of missed calls.

95Dialog 4223 Professional/Dialog 4225 Vision

Other Useful features

Smith Bob 3333 12:24 23 Aug 2003 Nelson Lord 5555 11:33 23 Aug 2003

Call Up Down more...

Program PhoneSet CallList PhoneBook Messages

Smith Bob 3333 12:24 23 Aug 2003

Nelson Lord 5555 11:33 23 Aug 2003

0012115171 15:11 22 Aug 2003

Carter Jim 4444 14:06 21 Aug 2003

Call Up Down more...

Down or Up Press to frame a phone number in the list (see display).

more... Press to show more options (see display).

Call list options

Call Press to call the framed phone number (see display).

Delete Press to delete the framed call (see display).

Return Press to return to the previous menu key options

(see display).

Example of the complete Call list:

The content of the Call list is (from left to right):

– Type of call symbol. See explanation below.

– Name of the calling/called person, e.g. “

– Phone number of the calling/called person, e.g. “

– Time of the call, e.g. “

10:48“.

– Date of the call.

– Bar indicator. Indicates the shown part of the total list, and

where that part is positioned in the total list.

With the following call symbols displayed:

J Gilmour“.

5467“.

Missed call.

Indicates a missed but checked incoming call.

Incoming call.

Indicates an answered incoming call.

Outgoing call.

Indicates an outgoing call.

Dialog 4223 Professional/Dialog 4225 Vision96

Settings

Programming of function keys

Frequently used features and phone numbers can be programmed on the function keys for easy access. When you want to use the feature, just press the key. Certain features must be preprogrammed by your system administrator. Both phone numbers and feature codes can be programmed on a function key.

Enter programming mode

Dialog 4223 Professional:

Program Press (see display).

Program

is not shown, press

more...

Select Press (see display).

Continue with “Program or change a feature”.

Dialog 4225 Vision:

Å Select Program in the top menu (see display).

Select Press to select

Continue with “Program or change a feature”.

Programming of keys

until it appears.

(see display).

97Dialog 4223 Professional/Dialog 4225 Vision

Settings

Program or change a feature

Ô Press the key to program or change.

Notes:

If the key is already programmed, the number or feature will be displayed. If you do not want to change the programmed feature, press changes.

To erase a programmed feature, press the Clear key, and press

Exit

to leave the menu.

to leave the menu without saving the

z Enter phone number or a feature code according to the list in

section “Features and required data”.

Notes:

If a wrong number is entered, press the Clear key to erase it, and then enter the number again.

You can continue programming another function key (repeat from “Press the key to program or change”).

ÕÔ Press the function key again.

Exit Press to finish programming (see display).

Remove the transparent cover and write the feature name or phone number beside the key.

Note: Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise certified sales partner.

Dialog 4223 Professional/Dialog 4225 Vision98

Aastra Dialog 4223 Professional, Dialog 4225 Vision User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Welcome

Copyright

Warranty

Declaration of conformity

FCC Statement

Important User Information

Description

Dialog 4223 Professional

D4 mode information

Dialog 4225 Vision

Lamp indications

Tones and signals

Display information

Free Seating

Incoming Calls

Answer calls

Answer a second call during an ongoing call

Do Not Disturb, DND

Parallel Ringing

Outgoing Calls

Make calls

Number Presentation Restriction

Individual External Line

Redial calls from the Call list

Last External Number Redial

Save external number

When you receive a busy tone

Bypass

Speed Dialing

Authority

During Calls

Group Listening (loudspeaking)

Handsfree

Mute

Inquiry

Transfer

Conference

Hold

Send Caller Identity Code at transfer

Dialing during a connected call

Call Metering

Cost information

Call Duration (Timer)

Call Forwarding

Diversion

Internal Follow-me

External Follow-me

Personal Number

Setting form for search profiles

Absence Information

Messages

Manual Message Waiting (MMW)

Message Waiting

Voice Mail (optional)

Group features

Group Call-pick-up

Common Bell Group

Group Hunting

Group Do Not Disturb

Other Useful features

Account Code

Immediate Speech Connection

General Deactivation

Night Service

Hot Line

Emergency mode

Additional Directory Number

Multiple Represented Directory Number

Malicious Call Tracing

DISA = Direct Inward System Access

Call list

Settings

Programming of function keys