3M M150 User Manual

M150 Flat Panel Display Touch Monitor User Guide

3M Touch Systems
Read and understand all safety information
contained in this document before using this product.
3M Touch Systems Proprietary Information
The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of 3M Touch Systems. 3M may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you license to these patents, trademarks, copyrights, or other intellectual property except as expressly provided in any written license agreement from 3M Touch Systems.
The information provided in this document is intended as a guide only. For the latest detailed engineering specifications, please contact your 3M Touch Systems Application Engineer. 3M Touch Systems is committed to continually improving product designs, as a result, product specifications may be subject to change without notification.
Notice: Given the variety of factors that can affect the use and performance of a 3M Touch Systems product,
including that solid state equipment has operation characteristics different from electromechanical equipment, some of which factors are uniquely within User's knowledge and control, it is essential that User evaluate the 3M Touch Systems product to determine whether it is suitable for User's particular purpose and suitable for User's method of application. 3M Touch Systems' statements, engineering/technical information, and recommendations are provided for User's convenience, but their accuracy or completeness is not warranted. 3M Touch Systems products are not specifically designed for use in medical devices as defined by United States federal law. 3M Touch Systems products should not be used in such applications without 3M Touch Systems' express written consent. User should contact its sales representative if User's opportunity involves a medical device application.
IMPORTANT NOTICE TO PURCHASER: Specifications are subject to change without notice. 3M Touch
Systems' Products are warranted to meet their published specifications from the date of shipment and for the
period stated in the specification. 3M Touch Systems makes no additional warranties, express or implied,
including but not limited to any implied warranties of merchantability or fitness for a particular purpose.
User is responsible for determining whether the 3M Touch Systems products are fit for User's particular purpose
and suitable for its method of production, including intellectual property liability for User's application. If a
Product is proven not to have met 3M Touch Systems' warranty, then 3M Touch Systems' sole obligation and
User's and Purchaser's exclusive remedy, will be, at 3M Touch Systems' option, to repair or replace that Product
quantity or to refund its purchase price. 3M Touch Systems has no obligation under 3M Touch Systems' warranty for any Product that has been modified or damaged through misuse, accident, neglect, or subsequent
manufacturing operations or assemblies by anyone other than 3M Touch Systems. 3M Touch Systems shall not
be liable in any action against it in any way related to the Products for any loss or damages, whether non­specified direct, indirect, special, incidental or consequential (including downtime, loss or profits or goodwill) regardless of the legal theory asserted. (11/01)
Copyright © 2002 3M All rights reserved. Printed in the United States.
Document Title: M150 Flat Panel Display Touch Monitor User Guide Document Number: 19-258, Version 2.1
MicroTouch, the MicroTouch logo, ChassisTouch, ClearTek, Microcal, ThruGlass, TouchPad, TouchPen, TouchWare, TouchTek, TruePoint, and ToughTouch are either registered trademarks or trademarks of 3M in the United States and/or other countries.
Microsoft, MS-DOS, Windows, Windows NT, and Visual C++ are registered trademarks or trademarks of Microsoft Corporation.
3M Touch Systems Proprietary Information
Contents
Overview
Important Safety Information.................................................................. 5
Intended Use ..................................................................................... 5
Explanation of Symbols.................................................................... 6
Service and Repair Indicators ................................................................. 7
3M Touch Systems Support Services ..................................................... 7
3M Touch Systems Worldwide Offices.................................................. 9
Chapter 1 Introduction to Flat-Panel Displays
Capacitive and Resistive Options ......................................................... 12
Native Video Resolution on a Flat-Panel Display ................................ 12
Options for Using Other Video Resolutions .................................. 13
Chapter 2 Setting Up Your M150 FPD Monitor
System Requirements............................................................................ 15
Unpacking Your Touch Monitor........................................................... 16
Arm Mounting Option........................................................................... 17
Countertop Base Mounting Option ....................................................... 18
Access to the Video Controls................................................................ 18
Adjusting the Viewing Angle................................................................ 19
Installing the Video Card and Video Driver......................................... 20
Supported Video Display Modes and Refresh Rates ..................... 20
Configuring the Display Settings.......................................................... 20
Using the Standard Controls for the Video Card............................ 21
Multimedia Options .............................................................................. 21
Connecting the Touch Monitor ............................................................. 21
Cable Management System................................................................... 23
Testing the M150 FPD.......................................................................... 23
Installing TouchWare Software ............................................................ 24
3M Touch Systems Proprietary Information
4 M150 FPD Monitor Installation Guide
Calibrating the Touch Screen................................................................ 25
Chapter 3 Video Display Options
Adjusting the M150 Video Display ...................................................... 27
Auto Config ....................................................................................28
Brightness .......................................................................................29
Contrast........................................................................................... 29
Color ...............................................................................................29
Position ...........................................................................................30
Image............................................................................................... 30
Miscellaneous Menu....................................................................... 31
Lock Out Feature ............................................................................ 31
Chapter 4 Maintenance and Troubleshooting
Maintaining Your Touch Monitor......................................................... 33
Touch Screen Care and Cleaning ..........................................................33
Monitor Installation Problems............................................................... 34
Troubleshooting the Touch Screen ....................................................... 35
Power Management............................................................................... 36
M150 Regulatory Agency Approvals.................................................... 36
3M Touch Systems Proprietary Information
Overview
Welcome to the world of 3M Touch Systems — a world where using a computer is as simple as touching the screen. This guide describes how to set up your M150 Flat-Panel Display (FPD) touch monitor.
This document assumes you have basic computer skills. You should know how to use the mouse and keyboard, choose commands from menus, open and run application programs, and save files.
Important Safety Information
Read and understand all safety information before using this product. Follow all instructions marked on the product and described in this document. Pay close attention to the following installation warnings and safety precautions.
Intended Use
The M150 flat-panel display (FPD) touch monitor was designed for touch input and tested to replace an existing monitor. These monitors are intended for indoor use only and are not designed for use in hazardous locations.
DANGER
To avoid the risk of fire and/or explosion which will result in serious injury or death:
Do not install or use this product in a hazardous location.
3M Touch Systems Proprietary Information
6 M150 FPD Monitor Installation Guide
WARNING
To avoid the risk of fire which could result in serious injury or death:
! Do not remove the cover or back of the monitor.
To avoid the risk of electric shock which could result in serious injury or death:
! Do not use a damaged power supply. ! Do not use a power cord that is frayed or otherwise damaged.
CAUTION
To avoid the risk of electric shock which may result in minor or moderate injury:
! Do not service the Flat Panel Display.
! There are no user serviceable parts inside. ! Refer all servicing to qualified service personnel. ! The backlight inverter output is at high voltage.
! Do not use non-conforming replacement parts. ! Do not place wet or damp objects on the monitor. ! Do not expose the monitor to rain or other sources of water, steam, or
moisture.
! Do not place foreign objects on the monitor or its cables. ! Do not remove the cover or back of the monitor.
To avoid the risk of glass breakage which may result in minor or moderate injury:
! Handle the monitor with care to avoid breaking the touch screen sensor.
The display contains glass parts. Dropping the display may cause the glass parts to break.
! Do not place foreign objects on the monitor.
To avoid the potentially hazardous situations associated with the use of isopropyl alcohol which may result in minor or moderate injury or property damage:
! Follow all instructions and recommendations in the manufacturer's
Material Safety Data Sheet and product label.
To avoid possible environmental contamination which may result in minor or moderate injury:
! Dispose of the flat panel display according to applicable governmental
regulations.
Explanation of Symbols
Attention: Read accompanying documentation
3M Touch Systems Proprietary Information
Chapter 1 Overview
Important Notes:
Plug power cord into a grounded receptacle.
When unplugging power supply cord, pull on plug not cord.
Install the display in a well-ventilated area. Always maintain adequate
Do not install this display in areas where extreme vibrations may be generated.
Ensure that metal does not contact the touch screen.
7
Plug power cord into appropriate power source.
Do not connect or disconnect this product during an electrical storm.
ventilation to protect the display from overheating and to ensure reliable and continued operation. Do not expose this display to heat. Passive heat may cause damage to the case and other parts.
For example, nearby manufacturing equipment may produce strong vibrations. The vibrations may cause the display to exhibit picture discoloration or poor video quality.
To avoid ergonomic concerns: Do not install the monitor in a manner or location with awkward accessibility. Extended use may result in muscle, tendon, or fixed posture strains. It is recommended you take periodic breaks from continuous use.
Service and Repair Indicators
Do not attempt to service this unit yourself. Removing the display cover may expose you to dangerous voltage or other risks. Unplug the display from the power outlet and refer servicing to qualified service personnel in the event that:
Liquid is spilled into the product or the product is exposed to rain or water.
The product does not operate properly when the operating instructions are followed.
The product has been dropped or the case has been damaged.
The product exhibits a distinct change in performance, indicating a need for
service.
The power cable or plug is damaged or frayed.
3M Touch Systems Support Services
3M Touch Systems provides extensive support services through our website and technical support organization. Visit the 3M Touch Systems website at
www.3Mtouch.com, where you can download touch screen software and
drivers, obtain regularly updated technical documentation on 3M Touch Systems products, and learn more about our company.
3M Touch Systems Proprietary Information
8 M150 FPD Monitor Installation Guide
Whenever you contact Technical Support, please provide the following information:
Part number and serial number from your monitor
Current driver version
Operating system used
Information on additional peripherals
Technical Support is available Monday through Friday 8 a.m. to 8 p.m. US Eastern Standard Time – 9 a.m. to 5 p.m. throughout Europe. Limited service Saturdays and Sundays.
You can contact 3M Touch Systems Technical Support (US only -- Eastern Standard Time) by calling the hot line or sending a fax.
Technical Support Hot Line: 978-659-9200
Technical Support Fax: 978-659-9400
Toll Free: 1-866-407-6666
Email: US-TS-techsupport@mmm.com
3M Touch Systems Proprietary Information
Chapter 1 Overview
3M Touch Systems Worldwide Offices
All offices can be reached through the website: www.3Mtouch.com.
United States
3M Touch Systems, Inc. 300 Griffin Brook Park Drive Methuen, MA 01844 United States Phone: 978-659-9200 Fax: 978-659-9400 Web site: www.3Mtouch.com
Japan
3M Touch Systems Japan Branch Bellevue Mizonokuchi Building 3F 3-2-3, Hisamoto, Takatsu-ku Kawasaki-shi, Kanagawa 213 Japan Phone: +81 (44) 811-1191 Fax: +81 (44) 811-1138
9
Australia
MicroTouch Australia, Pty Ltd. 797 Springvale Road Mulgrave Victoria 3170 Australia Phone: +613 9582 4799 Fax: +613 9561 7393
Canada
3M Touch Systems Limited 800 Carleton Court NCW Westminster BC V3M6L3 Phone: 604-521-3962 Toll Free: 800-667--374
France
MicroTouch Systems SARL Europarc de Créteil 19, rue Le Corbusier 94042 Créteil Cedex France Phone: 08 00 90 61 38; +33 (1) 45 13 90 30 Fax: +33 (1) 45 13 90 34
Germany
MicroTouch Systems GmbH Schiess-Straße 55 40549 Düsseldorf Germany Phone: +49 (0) 211-599 07-0 Fax: +49 (0) 211-599 06-55
Hong Kong/China
MicroTouch Systems Ltd. 5th Floor, Victoria Center 15 Watson Road, North Point Hong Kong Phone: (852) 2333-6138 Fax: (852) 2333-6861
Italy
MicroTouch Systems Srl C.so Milano, 19 20052 Monza (MI) Italy Phone: +39 039-2302230 Fax: +39 039-2302370
Korea
MicroTouch Systems, Inc. #402, Nam-Kyung Building 769-6 Yeoksam-Dong Kangnam-Gu, Seoul Korea Phone: +822 552 3198 Fax: +822 552-3210
Singapore
MicroTouch Systems Singapore Pte Ltd Blk 3016 Bedok North Avenue 4 #08-23, EASTech Singapore 489947 Phone: +65-3985608 Fax: +65-4428221
Spain
MicroTouch Systems SL Via Augusta 13-15, Oficina 704 08006 Barcelona Spain Phone: +34 93 415 6285 Fax: +34 93 415 0087
Taiwan
MicroTouch Systems, Inc. Taiwan Branch 5F-1, No. 103, Fun Liao Street Nei Hu District, Taipei City 114 Taiwan, R.O.C. Tel: +886-2-2659-8200 Fax: +886-2-2659-8201
United King dom
3M Touch Systems UK Ltd. 163 Milton Park Abingdon, Oxon OX14 4SD United Kingdom Phone: +44 (0) 1235-444400 Fax: +44 (0) 1235-861603
3M Touch Systems Proprietary Information
CHAPTER 1
Introduction to Flat-Panel Displays
The 3M Touch Systems product line of Flat-Panel Display (FPD) touch monitors offers the M150 monitor for desktop and countertop applications with built-in multimedia options.
Yoke
Adjustment Knob
Spine
The M150 monitor features an innovative design adjustable to
approximately 60° off the vertical to accommodate different counter and
user heights, a positive locking mechanism, a weighted base for additional stability, a touch screen interface, several mounting options, and built-in cable management.
The M150 monitor also features a space saving design, high resolution, low radiation, and low power consumption. These qualities make the M150 FPD touch monitor ideal for applications that require superior color, resolution, and clarity.
3M Touch Systems Proprietary Information
12 M150 FPD Monitor Installation Guide
The M150 FPD is available in a 15" diagonal screen size using active­matrix thin-film transistor (AM-TFT) liquid crystal display technology. The M150 monitor supports a full-screen resolution of 1024 x 768.
Note: The M150 FPD has a power LED as well as four buttons for using the
on-screen menu and adjusting the video display. Refer to Chapter 3 for more information on these controls.
Capacitive and Resistive Options
The monitor is available with 3M Touch System’s ClearTek® capacitive touch screen. Capacitive is the touch screen of choice for public access applications requiring high levels of durability and reliable performance 24 hours a day, 7 days a week.
For those applications that require flexibility of input, including gloved hand use, we offer the M150 with a 5-wire resistive touch screen. This technology has been tested in a laboratory environment to withstand 35 million mechanical touches without noticeable degradation to the surface.
1

Native Video Resolution on a Flat-Panel Display

Flat-panel displays, unlike CRTs, are optimized to run at one resolution. A flat-panel display has discrete points that determine the exact location of a pixel. Each flat-panel display has an exact number of pixels associated with it. There is a one-to-one mapping between the number of pixels and the video resolution.
A flat-panel display should be used at the resolution dictated by the number of pixels on the panel for optimum performance. For example, the M150 monitor has 1024 pixels across the screen and 768 lines of pixels down the screen and can accurately display this resolution at full screen.
1
Mechanical touches tested in a single x/y location using a finger-like stylus of 45 durometer, “A”
shore hardness, 0.5 diameter with a load of 0.46 pounds, ±0.1 pound of force.
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