3M M150 User Manual

M150 Flat Panel Display Touch Monitor User Guide

3M Touch Systems
Read and understand all safety information
contained in this document before using this product.
3M Touch Systems Proprietary Information
The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of 3M Touch Systems. 3M may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you license to these patents, trademarks, copyrights, or other intellectual property except as expressly provided in any written license agreement from 3M Touch Systems.
The information provided in this document is intended as a guide only. For the latest detailed engineering specifications, please contact your 3M Touch Systems Application Engineer. 3M Touch Systems is committed to continually improving product designs, as a result, product specifications may be subject to change without notification.
Notice: Given the variety of factors that can affect the use and performance of a 3M Touch Systems product,
including that solid state equipment has operation characteristics different from electromechanical equipment, some of which factors are uniquely within User's knowledge and control, it is essential that User evaluate the 3M Touch Systems product to determine whether it is suitable for User's particular purpose and suitable for User's method of application. 3M Touch Systems' statements, engineering/technical information, and recommendations are provided for User's convenience, but their accuracy or completeness is not warranted. 3M Touch Systems products are not specifically designed for use in medical devices as defined by United States federal law. 3M Touch Systems products should not be used in such applications without 3M Touch Systems' express written consent. User should contact its sales representative if User's opportunity involves a medical device application.
IMPORTANT NOTICE TO PURCHASER: Specifications are subject to change without notice. 3M Touch
Systems' Products are warranted to meet their published specifications from the date of shipment and for the
period stated in the specification. 3M Touch Systems makes no additional warranties, express or implied,
including but not limited to any implied warranties of merchantability or fitness for a particular purpose.
User is responsible for determining whether the 3M Touch Systems products are fit for User's particular purpose
and suitable for its method of production, including intellectual property liability for User's application. If a
Product is proven not to have met 3M Touch Systems' warranty, then 3M Touch Systems' sole obligation and
User's and Purchaser's exclusive remedy, will be, at 3M Touch Systems' option, to repair or replace that Product
quantity or to refund its purchase price. 3M Touch Systems has no obligation under 3M Touch Systems' warranty for any Product that has been modified or damaged through misuse, accident, neglect, or subsequent
manufacturing operations or assemblies by anyone other than 3M Touch Systems. 3M Touch Systems shall not
be liable in any action against it in any way related to the Products for any loss or damages, whether non­specified direct, indirect, special, incidental or consequential (including downtime, loss or profits or goodwill) regardless of the legal theory asserted. (11/01)
Copyright © 2002 3M All rights reserved. Printed in the United States.
Document Title: M150 Flat Panel Display Touch Monitor User Guide Document Number: 19-258, Version 2.1
MicroTouch, the MicroTouch logo, ChassisTouch, ClearTek, Microcal, ThruGlass, TouchPad, TouchPen, TouchWare, TouchTek, TruePoint, and ToughTouch are either registered trademarks or trademarks of 3M in the United States and/or other countries.
Microsoft, MS-DOS, Windows, Windows NT, and Visual C++ are registered trademarks or trademarks of Microsoft Corporation.
3M Touch Systems Proprietary Information
Contents
Overview
Important Safety Information.................................................................. 5
Intended Use ..................................................................................... 5
Explanation of Symbols.................................................................... 6
Service and Repair Indicators ................................................................. 7
3M Touch Systems Support Services ..................................................... 7
3M Touch Systems Worldwide Offices.................................................. 9
Chapter 1 Introduction to Flat-Panel Displays
Capacitive and Resistive Options ......................................................... 12
Native Video Resolution on a Flat-Panel Display ................................ 12
Options for Using Other Video Resolutions .................................. 13
Chapter 2 Setting Up Your M150 FPD Monitor
System Requirements............................................................................ 15
Unpacking Your Touch Monitor........................................................... 16
Arm Mounting Option........................................................................... 17
Countertop Base Mounting Option ....................................................... 18
Access to the Video Controls................................................................ 18
Adjusting the Viewing Angle................................................................ 19
Installing the Video Card and Video Driver......................................... 20
Supported Video Display Modes and Refresh Rates ..................... 20
Configuring the Display Settings.......................................................... 20
Using the Standard Controls for the Video Card............................ 21
Multimedia Options .............................................................................. 21
Connecting the Touch Monitor ............................................................. 21
Cable Management System................................................................... 23
Testing the M150 FPD.......................................................................... 23
Installing TouchWare Software ............................................................ 24
3M Touch Systems Proprietary Information
4 M150 FPD Monitor Installation Guide
Calibrating the Touch Screen................................................................ 25
Chapter 3 Video Display Options
Adjusting the M150 Video Display ...................................................... 27
Auto Config ....................................................................................28
Brightness .......................................................................................29
Contrast........................................................................................... 29
Color ...............................................................................................29
Position ...........................................................................................30
Image............................................................................................... 30
Miscellaneous Menu....................................................................... 31
Lock Out Feature ............................................................................ 31
Chapter 4 Maintenance and Troubleshooting
Maintaining Your Touch Monitor......................................................... 33
Touch Screen Care and Cleaning ..........................................................33
Monitor Installation Problems............................................................... 34
Troubleshooting the Touch Screen ....................................................... 35
Power Management............................................................................... 36
M150 Regulatory Agency Approvals.................................................... 36
3M Touch Systems Proprietary Information
Overview
Welcome to the world of 3M Touch Systems — a world where using a computer is as simple as touching the screen. This guide describes how to set up your M150 Flat-Panel Display (FPD) touch monitor.
This document assumes you have basic computer skills. You should know how to use the mouse and keyboard, choose commands from menus, open and run application programs, and save files.
Important Safety Information
Read and understand all safety information before using this product. Follow all instructions marked on the product and described in this document. Pay close attention to the following installation warnings and safety precautions.
Intended Use
The M150 flat-panel display (FPD) touch monitor was designed for touch input and tested to replace an existing monitor. These monitors are intended for indoor use only and are not designed for use in hazardous locations.
DANGER
To avoid the risk of fire and/or explosion which will result in serious injury or death:
Do not install or use this product in a hazardous location.
3M Touch Systems Proprietary Information
6 M150 FPD Monitor Installation Guide
WARNING
To avoid the risk of fire which could result in serious injury or death:
! Do not remove the cover or back of the monitor.
To avoid the risk of electric shock which could result in serious injury or death:
! Do not use a damaged power supply. ! Do not use a power cord that is frayed or otherwise damaged.
CAUTION
To avoid the risk of electric shock which may result in minor or moderate injury:
! Do not service the Flat Panel Display.
! There are no user serviceable parts inside. ! Refer all servicing to qualified service personnel. ! The backlight inverter output is at high voltage.
! Do not use non-conforming replacement parts. ! Do not place wet or damp objects on the monitor. ! Do not expose the monitor to rain or other sources of water, steam, or
moisture.
! Do not place foreign objects on the monitor or its cables. ! Do not remove the cover or back of the monitor.
To avoid the risk of glass breakage which may result in minor or moderate injury:
! Handle the monitor with care to avoid breaking the touch screen sensor.
The display contains glass parts. Dropping the display may cause the glass parts to break.
! Do not place foreign objects on the monitor.
To avoid the potentially hazardous situations associated with the use of isopropyl alcohol which may result in minor or moderate injury or property damage:
! Follow all instructions and recommendations in the manufacturer's
Material Safety Data Sheet and product label.
To avoid possible environmental contamination which may result in minor or moderate injury:
! Dispose of the flat panel display according to applicable governmental
regulations.
Explanation of Symbols
Attention: Read accompanying documentation
3M Touch Systems Proprietary Information
Chapter 1 Overview
Important Notes:
Plug power cord into a grounded receptacle.
When unplugging power supply cord, pull on plug not cord.
Install the display in a well-ventilated area. Always maintain adequate
Do not install this display in areas where extreme vibrations may be generated.
Ensure that metal does not contact the touch screen.
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Plug power cord into appropriate power source.
Do not connect or disconnect this product during an electrical storm.
ventilation to protect the display from overheating and to ensure reliable and continued operation. Do not expose this display to heat. Passive heat may cause damage to the case and other parts.
For example, nearby manufacturing equipment may produce strong vibrations. The vibrations may cause the display to exhibit picture discoloration or poor video quality.
To avoid ergonomic concerns: Do not install the monitor in a manner or location with awkward accessibility. Extended use may result in muscle, tendon, or fixed posture strains. It is recommended you take periodic breaks from continuous use.
Service and Repair Indicators
Do not attempt to service this unit yourself. Removing the display cover may expose you to dangerous voltage or other risks. Unplug the display from the power outlet and refer servicing to qualified service personnel in the event that:
Liquid is spilled into the product or the product is exposed to rain or water.
The product does not operate properly when the operating instructions are followed.
The product has been dropped or the case has been damaged.
The product exhibits a distinct change in performance, indicating a need for
service.
The power cable or plug is damaged or frayed.
3M Touch Systems Support Services
3M Touch Systems provides extensive support services through our website and technical support organization. Visit the 3M Touch Systems website at
www.3Mtouch.com, where you can download touch screen software and
drivers, obtain regularly updated technical documentation on 3M Touch Systems products, and learn more about our company.
3M Touch Systems Proprietary Information
8 M150 FPD Monitor Installation Guide
Whenever you contact Technical Support, please provide the following information:
Part number and serial number from your monitor
Current driver version
Operating system used
Information on additional peripherals
Technical Support is available Monday through Friday 8 a.m. to 8 p.m. US Eastern Standard Time – 9 a.m. to 5 p.m. throughout Europe. Limited service Saturdays and Sundays.
You can contact 3M Touch Systems Technical Support (US only -- Eastern Standard Time) by calling the hot line or sending a fax.
Technical Support Hot Line: 978-659-9200
Technical Support Fax: 978-659-9400
Toll Free: 1-866-407-6666
Email: US-TS-techsupport@mmm.com
3M Touch Systems Proprietary Information
Chapter 1 Overview
3M Touch Systems Worldwide Offices
All offices can be reached through the website: www.3Mtouch.com.
United States
3M Touch Systems, Inc. 300 Griffin Brook Park Drive Methuen, MA 01844 United States Phone: 978-659-9200 Fax: 978-659-9400 Web site: www.3Mtouch.com
Japan
3M Touch Systems Japan Branch Bellevue Mizonokuchi Building 3F 3-2-3, Hisamoto, Takatsu-ku Kawasaki-shi, Kanagawa 213 Japan Phone: +81 (44) 811-1191 Fax: +81 (44) 811-1138
9
Australia
MicroTouch Australia, Pty Ltd. 797 Springvale Road Mulgrave Victoria 3170 Australia Phone: +613 9582 4799 Fax: +613 9561 7393
Canada
3M Touch Systems Limited 800 Carleton Court NCW Westminster BC V3M6L3 Phone: 604-521-3962 Toll Free: 800-667--374
France
MicroTouch Systems SARL Europarc de Créteil 19, rue Le Corbusier 94042 Créteil Cedex France Phone: 08 00 90 61 38; +33 (1) 45 13 90 30 Fax: +33 (1) 45 13 90 34
Germany
MicroTouch Systems GmbH Schiess-Straße 55 40549 Düsseldorf Germany Phone: +49 (0) 211-599 07-0 Fax: +49 (0) 211-599 06-55
Hong Kong/China
MicroTouch Systems Ltd. 5th Floor, Victoria Center 15 Watson Road, North Point Hong Kong Phone: (852) 2333-6138 Fax: (852) 2333-6861
Italy
MicroTouch Systems Srl C.so Milano, 19 20052 Monza (MI) Italy Phone: +39 039-2302230 Fax: +39 039-2302370
Korea
MicroTouch Systems, Inc. #402, Nam-Kyung Building 769-6 Yeoksam-Dong Kangnam-Gu, Seoul Korea Phone: +822 552 3198 Fax: +822 552-3210
Singapore
MicroTouch Systems Singapore Pte Ltd Blk 3016 Bedok North Avenue 4 #08-23, EASTech Singapore 489947 Phone: +65-3985608 Fax: +65-4428221
Spain
MicroTouch Systems SL Via Augusta 13-15, Oficina 704 08006 Barcelona Spain Phone: +34 93 415 6285 Fax: +34 93 415 0087
Taiwan
MicroTouch Systems, Inc. Taiwan Branch 5F-1, No. 103, Fun Liao Street Nei Hu District, Taipei City 114 Taiwan, R.O.C. Tel: +886-2-2659-8200 Fax: +886-2-2659-8201
United King dom
3M Touch Systems UK Ltd. 163 Milton Park Abingdon, Oxon OX14 4SD United Kingdom Phone: +44 (0) 1235-444400 Fax: +44 (0) 1235-861603
3M Touch Systems Proprietary Information
CHAPTER 1
Introduction to Flat-Panel Displays
The 3M Touch Systems product line of Flat-Panel Display (FPD) touch monitors offers the M150 monitor for desktop and countertop applications with built-in multimedia options.
Yoke
Adjustment Knob
Spine
The M150 monitor features an innovative design adjustable to
approximately 60° off the vertical to accommodate different counter and
user heights, a positive locking mechanism, a weighted base for additional stability, a touch screen interface, several mounting options, and built-in cable management.
The M150 monitor also features a space saving design, high resolution, low radiation, and low power consumption. These qualities make the M150 FPD touch monitor ideal for applications that require superior color, resolution, and clarity.
3M Touch Systems Proprietary Information
12 M150 FPD Monitor Installation Guide
The M150 FPD is available in a 15" diagonal screen size using active­matrix thin-film transistor (AM-TFT) liquid crystal display technology. The M150 monitor supports a full-screen resolution of 1024 x 768.
Note: The M150 FPD has a power LED as well as four buttons for using the
on-screen menu and adjusting the video display. Refer to Chapter 3 for more information on these controls.
Capacitive and Resistive Options
The monitor is available with 3M Touch System’s ClearTek® capacitive touch screen. Capacitive is the touch screen of choice for public access applications requiring high levels of durability and reliable performance 24 hours a day, 7 days a week.
For those applications that require flexibility of input, including gloved hand use, we offer the M150 with a 5-wire resistive touch screen. This technology has been tested in a laboratory environment to withstand 35 million mechanical touches without noticeable degradation to the surface.
1

Native Video Resolution on a Flat-Panel Display

Flat-panel displays, unlike CRTs, are optimized to run at one resolution. A flat-panel display has discrete points that determine the exact location of a pixel. Each flat-panel display has an exact number of pixels associated with it. There is a one-to-one mapping between the number of pixels and the video resolution.
A flat-panel display should be used at the resolution dictated by the number of pixels on the panel for optimum performance. For example, the M150 monitor has 1024 pixels across the screen and 768 lines of pixels down the screen and can accurately display this resolution at full screen.
1
Mechanical touches tested in a single x/y location using a finger-like stylus of 45 durometer, “A”
shore hardness, 0.5 diameter with a load of 0.46 pounds, ±0.1 pound of force.
3M Touch Systems Proprietary Information
Chapter 1 Introduction to Flat-Panel Displays
Options for Using Other Video Resolutions
The M150 monitor supports all standard resolutions up to their respective native resolution for monitor setup. Many video cards initially display a screen image at the SVGA or VGA resolution. By supporting these resolutions, the monitor can display the desktop controls that let you change to the optimal resolution of 1024 x 768.
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3M Touch Systems Proprietary Information
CHAPTER 2
Setting Up Your M150 FPD Monitor
This chapter describes how to set up and integrate your 3M Touch Systems M150 FPD monitor into a touch application. You need to complete the following tasks:
Unpack the components
Connect the video, touch screen, and power cables
Power on the monitor and test your setup
Install the touch screen software
Calibrate the touch screen
System Requirements
The M150 flat-panel touch monitor requires a personal computer (PC). This touch monitor will not work with Macintosh computers.
The requirements for your PC are as follows:
Your PC must have an available RS-232 serial communication (COM) port. You connect the touch screen to this port.
Your PC must have a video card and video driver already installed for the monitor. If you need to install a video card or a video driver, refer to your computer documentation for instructions.
Your PC must have a unique interrupt request (IRQ) available to the touch screen COM port. The touch screen cannot share an IRQ with another device.
If the only serial port available on your PC has 25 pins, you will need a 9-pin to 25-pin adapter.
3M Touch Systems Proprietary Information
16 M150 FPD Monitor Installation Guide
When choosing your workspace, select a sturdy, level surface. Also, make sure you can easily access the back of the touch monitor and the computer. Easy access helps ensure a smooth setup of the touch monitor.
Note: Before setting up your M150 FPD, refer to the Important Safety Information
section at the beginning of this document.
Unpacking Your Touch Monitor
Carefully unpack the carton and inspect the contents. Your M150 monitor includes the following cables and accessories:
15-pin video cable 9-pin RS-232 serial
communication cable
AC/DC power supply
(12V DC output)
3M CD with touch screen software,
documentation, and utilities
3M Touch Systems Proprietary Information
AC power cable
Multimedia audio cables
Chapter 2 Setting Up Your M150 FPD Monitor
Arm Mounting Option
The unit has the 100mm VESA mounting pattern on the back case to allow for arm mount capability. Follow the manufacturer's instructions included with the mounting device to properly attach your monitor.
In order to arm-mount the M150 FPD, you will need to remove the monitor face from the back stand and back yoke.
Figure 1 Disassembling the Yoke & Base for Arm Mounting
Step 1 -- Unlock the yoke. With the unit laying face down safely and securely on a nonabrasive surface, remove the two screws connecting the top of the yoke. Lift yoke and pull down to disengage tabs to remove.
Step 2 -- Remove the bottom two screws holding the hinge cover in place. Remove the small hinge cover.
17
Step 3 -- Remove the inner four screws holding the base to the FPD, unplug the speaker jack (if present), and gently remove the base.
3M Touch Systems Proprietary Information
18 M150 FPD Monitor Installation Guide
MENU
SELECT
Countertop Base Mounting Option
Keyhole slots in the bottom of the base plate have been provided if you need to secure the unit to a desktop or countertop. You can use standard screws in the desktop or countertop and then slide the base plate on for a secure fit.
Figure 2 Keyhole Mounting Slots
96 mm
33.25 mm
48 mm
55.45 mm
Access to the Video Controls
The controls for adjusting the video display are located on the front of the M150 FPD monitor. These buttons let you display the on-screen menu and adjust the phase, image position, contrast, and brightness. Make sure you have unobstructed access to the video controls once the M150 monitor is installed.
Figure 3 Video Display Controls
MENU
5.5 mm
17.75 mm
10 mm
SELECT/Left
/Right
LEDMicrophone
3M Touch Systems Proprietary Information
Chapter 2 Setting Up Your M150 FPD Monitor
Adjusting the Viewing Angle
Figure 4 Viewing Angle Adjustable from 0 up to 60 degrees
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The yoke and spine were designed with touch stability in mind. This innovative design keeps the monitor face stable during touch. The unit can be adjusted to any locked position from 0 up to 60 degrees from vertical. This allows for users of different heights to view the monitor at the angle that best suits them with no degradation in touch stability.
Turn the positive locking mechanism adjustment knob 1/4 turn (horizontal to vertical) to loosen. Adjust the M150 FPD by pushing on the top of the monitor until the screen is at the best viewing angle for you. Then turn the adjustment knob a 1/4 turn back to lock in place. To raise the monitor back to vertical, unlock the adjustment knob, lift slightly on the adjustment knob and pull up.
Note: When the adjustment knob is horizontal it is locked; when it is in the vertical
position it is unlocked.
Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation.
3M Touch Systems Proprietary Information
20 M150 FPD Monitor Installation Guide
Installing the Video Card and Video Driver
Before you can connect your touch monitor, make sure your computer has a video card and driver already installed for the monitor. The video driver is supplied by the video card manufacturer and may be found on the disks that came with your computer. If you need information on installing a video card or video driver, refer to your computer documentation for instructions.
Supported Video Display Modes and Refresh Rates
Your video card should support one of the display modes specified in Table 1. If you select an unsupported video mode, the monitor may stop working or display unsatisfactory picture quality.
Table 1. Applicable Display Mode and Refresh Rate
Display Mode Refresh Rate
VGA (640 x 480) 60
72
75 US Text (720 x 400) 70 SVGA (800 x 600) 56 Hz
60
72
75 XGA (1024 x 768) 60
70
75
Configuring the Display Settings
After you connect your M150 FPD and turn on your computer, you may need to configure one or more of these display settings. The ideal settings for this monitor are as follows:
Display mode (also called desktop area or video resolution) 1024 x 768
Refresh rate (also called vertical scan rate or vertical sync) 60 Hz
Color depth (also called color palette or number of colors) at least 16-bit (high
color)
3M Touch Systems Proprietary Information
Chapter 2 Setting Up Your M150 FPD Monitor
Using the Standard Controls for the Video Card
In addition to the standard controls on the monitor, each video card has several controls that let you adjust the display settings. The software and driver for each video card is unique. In most cases, you adjust these settings by using a program or utility provided by the manufacturer of the video card.
For example, you can use the Windows Display Properties control panel to adjust the desktop area (resolution), color depth, and refresh rate. Whenever you change these settings or the touch screen calibration, the image size, position, or shape may change. This behavior is normal. You can readjust the image using the monitor controls described in Chapter 3 of this guide.
For more information on adjusting the desktop area (resolution), color depth, or refresh rate, refer to your video card documentation.
Multimedia Options
The M150 FPD monitor comes with multimedia options built-in. It has a microphone built into the FPD bezel, speakers installed in the base, and includes multimedia cables. These cables can be connected from either the rear of the monitor or in front -- two separate sets of jacks are included.
21
Figure 5 Multimedia Cables
Note: When installing the multimedia M150 on an arm-mount, you will lose the
base speakers and must supply your own.
Connecting the Touch Monitor
To connect the M150 FPD monitor:
1. Turn off your computer. You should always turn off the computer before connecting or disconnecting any device.
3M Touch Systems Proprietary Information
22 M150 FPD Monitor Installation Guide
p
Figure 6 Identifying Your Monitor Connections
Touch screen
connection
s
Microphone and
eaker connections
Power connection
Video connection
2. Connect one end of the video cable to the video connector on the FPD. Connect the other end to the video card in your computer.
3. Connect one end of the RS-232 serial touch screen cable to the FPD. Connect the other end to an available serial communication (COM) port on the back of your computer.
4. Plug the AC/DC power supply into the M150 FPD. Be sure to use the power supply included with the monitor or an equivalent class 2 rated (LPS) power supply.
5. Connect the power cable to the AC/DC supply. Connect the other end to the appropriate AC outlet.
Figure 7 Connecting the M150 Cables to your Computer
You should be sure all cable connections are secure -- tighten all cable screws. Shaking and vibration may dislodge cables that are improperly connected.
Route all wiring and cabling away from heat sources and sharp metal edges to avoid damage. Also, keep the touch screen cable away from sources of electromagnetic and radio frequency interference.
3M Touch Systems Proprietary Information
Chapter 2 Setting Up Your M150 FPD Monitor
Cable Management System
Figure 8 Removing the Cable Management Cover
Once you have connected your M150 FPD monitor to your computer, you should take advantage of the cable management system designed into the base of the M150 FPD monitor as shown above.
23
In order to properly route all cables through the cable management system, the cover on the base unit must be removed. To remove this cover:
1. Push in and lift up on each of the two tabs located on the left and right sides of the cover. This action will release the cover tabs from the base.
2. Slide the cover back towards you to remove.
Testing the M150 FPD
Note: The M150 FPD has a power status light located on the front of the bezel.
After connection, turn on the power switch located at the bottom of the front bezel. Before you test your touch monitor, make sure all cables are connected properly and routed through the cable management system. Be sure to tighten all cable screws.
3M Touch Systems Proprietary Information
24 M150 FPD Monitor Installation Guide
A
To test that the monitor is working properly:
1. Turn on your computer.
2. Make sure the video image is displayed. If it is not, turn on your monitor.
3. Make sure the video image is centered within the screen area. Use the monitor
controls to adjust the image, if necessary.
You can adjust the horizontal and vertical position, contrast, and brightness to better suit your video card and your personal preference. Refer to Chapter 3 for more information on using the on-screen menu to adjust the video display.
Power switch
Volume
Installing TouchWare Software
TouchWare software includes the touch screen driver and control panel that enables your touch screen to work with your computer. When you install the CD included with your monitor, TouchWare will automatically load the correct driver for your system. 3M Touch Systems currently supports touch screen drivers for the following PC operating systems:
Windows XP
Windows 2000
Windows NT 4.0
Windows 9x
Windows Me
These drivers and relevant technical documentation, can be found on the latest 3M Touch Systems CD (19-640) and are also available for download from our website at www.3Mtouch.com. After the software is installed, restart your computer to load and activate the touch screen driver. To complete the setup of your touch monitor, make sure you calibrate the touch screen.
Microphone
udio Jacks
3M Touch Systems Proprietary Information
Chapter 2 Setting Up Your M150 FPD Monitor
Calibrating the Touch Screen
After you connect your touch monitor and install TouchWare, you must
calibrate the touch screen. Calibration serves two purposes:
Sets the active area of the touch screen
Aligns the touch screen’s active area to the underlying video
To calibrate the touch screen, open the touch screen control panel and select Calibrate. Follow the directions displayed on the screen. For more information on calibration, refer to the online help or the user documentation.
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3M Touch Systems Proprietary Information
CHAPTER 3
Video Display Options
This chapter provides guidelines for adjusting the video display and using the monitor controls to adjust the image to your liking. Before you make any adjustments:
Be sure to adjust the controls in your normal lighting conditions.
Display a test image or pattern whenever you adjust the video.
Adjusting the M150 Video Display
Your M150 FPD monitor has four controls to adjust the video display.
MENU – Shows or hides the menu.
SELECT -- Highlights the current menu option or saves the current setting. Press ► or ◄ to change the value.
/Left -- Enables you to scroll backwards through items on the menu --
decrease the value of selected option or move to the previous menu item.
/Right -- Enables you to scroll forward through items on the menu -- increase
the value of selected option or move to the next menu item.
If you do not press the Menu, Select, or /left or /right adjust buttons for 45 seconds, the monitor adjustment program times out and hides the menu options. You can press the Menu button at any time to display the options again.
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28 M150 FPD Monitor Installation Guide
Pressing MENU will pull up the On Screen Display (OSD) menu, as shown below.
Figure 9 M150 Main Menu Options
Auto Bright Contrast Color Position Image Misc Config
Auto Config
To perform an Auto Config, press the /left arrow key once then press SELECT. The Main Menu item Auto Config is used to adjust the configuration of the phase clock vertical and horizontal position automatically. A confirmation box is displayed to confirm the user selection. The default selection in the box is NO and is highlighted by a red bar.
If the Select key is pressed, the main menu is redisplayed and nothing is changed. When “Yes” is selected an automatic configuration is started. After the process is completed successfully, a confirmation box “Does this image look correct?” is displayed. If image is correct, select “Yes” to exit confirmation box. If image isn’t correct, select “No” to go to PHASE item adjustment and adjust the phase manually to the best image quality.
If you change your display to Windows shut down mode, this noise will be more visible, and easier to eliminate. Click on the "Start" button and then click Shut Down. This will bring you to the Windows shutdown mode. After finishing phase adjustment, click on the "Cancel” to return to your original Windows display.
3M Touch Systems Proprietary Information
Chapter 3 Video Display Options
Brightness
Selecting the Brightness option will allow you to adjust the brightness of the display. Adjust the brightness using the /left and /right arrow buttons, and press SELECT to confirm the new setting.
Contrast
Selecting the Contrast option will allow you to adjust the contrast of the display. Adjust the contrast using the /left and /right arrow buttons, and press SELECT to confirm the new setting.
29
Color
When you choose the Color option from the OSD, this will bring up a sub­menu that will allow you to adjust the RGB or Black Level color balance for your display. Use the /left and /right arrow buttons to scroll through the color menu.
By adjusting a single color, you can make the picture look warmer (biased towards red) or cooler (biased towards blue). Adjusting all three levels will make colors appear more or less striking.
3M Touch Systems Proprietary Information
30 M150 FPD Monitor Installation Guide
Position
You can use the Position option to center the image on the display manually. Use the /left and /right arrow buttons to scroll through the position menu.
H-Position is used to adjust the horizontal image position manually.
V-Position is used to adjust the vertical image position manually.
Image
Use the /left and /right arrow buttons to scroll through the image menu.
Phase: If the phase of your monitor is not fine-tuned, you may observe
unstable horizontal noise lines and cross-talk stretching from the edge of small windows on your display.
If you change your display to Windows shut down mode, this noise will be more visible, and easier to eliminate. Click on the "Start" button at the bottom right side, and then click Shut Down. This will bring you to the Windows shutdown mode. After finishing phase adjustment, click on the "Cancel” to return to your original Windows display.
Clock: If the clock setting of your image is not fine-tuned, you may observe
periodic vertical bars of video noise on your image. These bars of noise are usually adjusted out when an Auto Configuration is performed. If the bars of noise are still present, this setting can be adjusted manually.
3M Touch Systems Proprietary Information
Chapter 3 Video Display Options
Adjust this setting so that either the vertical bars of noise are replaced by an even amount of noise across the whole screen, or the noise disappears completely.
If you do an Auto Config, the monitor will try to find the best Clock/Phase setting. If you are not satisfied with the auto adjustment, fine-tune the phase manually as described above.
Miscellaneous Menu
The Miscellaneous Menu contains three options: Reset, OSD Position, and System info.
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Reset is used to reload all factory default parameters.
OSD position is used to setup the OSD menu position – horizontal and vertical
position is adjusted separately. Each position item will bring up the slider window – the maximum value of the sliders are based on the size of the OSD menu.
System Info is used to provide detailed information regarding the current input
resolution/frequencies and firmware version.
Note: The OSD will timeout after 45 seconds of inactivity and will not save any new
settings.
Lock Out Feature
Once you have fine-tuned your display, you may want to restrict users from inadvertently making changes. In order to do this, follow this simple procedure. Repeat the procedure to restore access.
1. Press SELECT and then press the /left arrow key. Hold both keys for 10 seconds. DO NOT RELEASE.
2. Then press the /right arrow key and hold all three keys together for an additional 10 seconds.
3M Touch Systems Proprietary Information
CHAPTER 4
Maintenance and Troubleshooting
If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate to the problems you are experiencing with the monitor. You may also want to consult your video card user’s manual for additional troubleshooting advice.
Maintaining Your Touch Monitor
To maintain your display and keep your monitor operating at peak performance:
Keep your monitor and screen clean.
Adjust the monitor video controls. Refer to Chapter 3 for more information.
Do not install the display in a place where ventilation may be hindered. Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation.
Touch Screen Care and Cleaning
The touch screen requires very little maintenance. 3M Touch Systems recommends that you periodically clean the glass touch screen surface.
Typically, isopropyl alcohol and water solution ratio of 50:50 is the best cleaning agent for your touch screen. You can also use straight isopropyl alcohol. In addition, 3M Touch Screen Cleaner 375 has been tested and
approved for this use. Be sure to follow solvent manufacturer's
precautions and directions for use when using any solvents.
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34 M150 FPD Monitor Installation Guide
It is important to avoid using any caustic chemicals on the touch screen. Do not
use any vinegar-based solutions.
Apply the cleaner with a soft, lint-free cloth. Avoid using gritty cloths.
Always dampen the cloth and then clean the screen. Be sure to spray the cleaning liquid onto the cloth, not the screen, so that drips do not seep inside the display or stain the bezel.
Always handle the touch screen with care. Do not pull on or stress cables.
Monitor Installation Problems
Problem Possible Causes and Solutions
No image displayed (blank screen)
Abnormal image
Is the monitor receiving power?
Check that the computer’s power cable is connected properly and
securely in a grounded electrical outlet.
Check that the AC/DC power supply is firmly plugged into the monitor.
Check that the AC/DC power supply cable is connected properly and
securely to an electrical outlet. Check that the LED is showing green on the AC/DC power supply.
Try using another power cable.
Try using another electrical outlet.
Is the monitor receiving a valid video signal from the PC?
Check that the computer is powered on.
Check that the video cable is connected properly and securely to the
monitor and the computer.
Check that no pins are bent in the video cable connector.
Check that the video card is firmly seated in the card slot in your computer.
Check that the video input from the video card falls within the refresh
rate of the display. Refer to Table 1 for details.
Check that your computer is using a supported display mode. Refer to
Table 1 for details.
Is the monitor in Power Management mode?
Touch the screen, press any key on the keyboard, or move the mouse to restore operation.
Are the brightness and contrast settings t oo low?
Use the monitor controls to adjust these values.
Check that the video input from the video card falls within the refresh
rate of the display. Refer to Table 1 for details.
Check that the video cable is connected properly and securely to the
monitor and the computer.
3M Touch Systems Proprietary Information
Chapter 4 Maintenance and Troubleshooting
Problem Possible Causes and Solutions
Colors of image are abnormal
Disturbances on the screen
Check that the video cable is connected properly and securely to the
monitor and the computer.
Check that no pins are bent in the video cable connector.
The video display adjustments are incorrect. Refer to Chapter 3 for
adjusting procedures.
Troubleshooting the Touch Screen
If you are experiencing problems with the touch screen, check the following list of common installation errors.
Table 2. Common Touch Screen Installation Issues
Common Installation Issues Possible Solutions
Touch screen does not respond to touch
Touch screen is not accurate Calibrate the touch screen for the current video resolution
Cursor does not follow finger movement or does not reach the edges of the screen Cursor is not located directly underneath your finger
Cursor is extremely jittery or erratic Stabilize the cursor by adjusting the operating frequency
Cursor lags finger Lower the baud rate of the touch screen controller and the
Review the installation procedures. Are all cables
connected properly?
After you installed TouchWare, did you restart your
PC to activate the touch screen driver?
Are the communication settings correct? Is the touch screen trying to use the COM port or IRQ of another device (for example, a mouse)? If so, a hardware device conflict will result and the touch screen will not work.
and operating system. Calibrate the touch screen for the current video resolution and operating system.
Open the touch screen control panel and make sure
all cursor offsets (vertical, edge/horizontal) are turned off.
Calibrate the touch screen for the current video resolution and operating system.
of the touch screen controller using the touch screen control panel.
touch screen driver.
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36 M150 FPD Monitor Installation Guide
Power M a nagement
The M150 monitor conforms to the Video Electronics Standards Association (VESA) Display Power Management Signaling (DPMS) standard. To benefit from power management, the monitor must be used in conjunction with a computer and video card that implements the VESA DPMS standard.
The PC automatically invokes the power management feature if you do not use the touch screen, mouse, or keyboard for a user-defined period of time. To restore the video image, simply touch the screen, press a key, or move the mouse.
M150 Regulatory Agency Approvals
Your product complies with the following regulatory standards:
FCC-B
CE
UL/cUL
This equipment has been tested and found to comply within limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may case harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television equipment reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Move the equipment away from the receiver.
Consult the dealer or an experienced radio/television technician for additional suggestions.
You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment.
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Chapter 4 Maintenance and Troubleshooting
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
This device complies with Part 15 of the FCC rules: Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. 3M Touch Systems is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
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3M Touch Systems Proprietary Information
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