3M 3900 User Manual

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DetectionSystem Model3900Series

Owner’sManual

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™

DetectionSystemModel3900SeriesOwner’sManual.78-8129-3199-2,Rev.A.

3MandT attle-T apearetrademarksof3M.

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Contents

SafetyInformation.............................................................................................................................i

FCC/IndustryCanada/European/AustraliaEMCcompliance............................................................iv

Introduction......................................................................................................................................1

Thegloballeaderinlibrarysystemsproducts....................................................................................1

Whatthismeanstoyou...................................................................................................................1

Trainingyourstaff............................................................................................................................3

Owner’smanual..............................................................................................................................3

Hands-onpractice...........................................................................................................................3

Reviewofyourlibrary’ssecuritypolicies...........................................................................................3

Whattodowhenthealarmsounds...................................................................................................4

Alarmlog........................................................................................................................................4

Howthesystemworks......................................................................................................................5

Systemconfigurations......................................................................................................................7

Models3901and3902....................................................................................................................7

Models3911and3912.....................................................................................................................8

Machinecharacteristics....................................................................................................................9

Physicalspecifications.....................................................................................................................9

Construction...................................................................................................................................9

Powerrequirements........................................................................................................................9

Environmentalrequirements(operation).........................................................................................10

Environmentalrequirements(storage)............................................................................................10

Detectionzone..............................................................................................................................10

Indicators......................................................................................................................................10

Alarmoutputs.................................................................................................................................11

CleaningInstructions.....................................................................................................................13

Latticeandbase............................................................................................................................13

Photocelllensandreflector............................................................................................................13

SystemOperation...........................................................................................................................15

Turningyoursystemonandoff......................................................................................................15

Verifyingsystemoperation.............................................................................................................15

Fusereplacement.........................................................................................................................15

Solvingproblems............................................................................................................................17

Warranty.........................................................................................................................................19

Detectionsystemalarmlog............................................................................................................21

3MService......................................................................................................................................23

Systeminformation........................................................................................................................23

3MServicephonenumbers...........................................................................................................23

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Contents

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SafetyInformation

Highvoltage. Powermustbe disconnected beforeservicing.

Disconnectpowerbeforeservicing.Unit

containshighvoltageelectricalcircuitsthat mustbedischargedandcheckedforvoltage priortoservicing.Serviceshouldbeperformed onlyby3Mfactorytrainedservicepersonnel.

ServicePersonnelW arning

DANGER

Read,understand,andfollowallsafetyinformationcontainedintheseinstructionspriortousingyour3M DetectionSystemModel3900Series.Retaintheseinstructionsforfuturereference.

Intendeduse

Thesystemisintendedforuseindetectingbooksandothermediaitemsthathavenotbeencheckedoutbylibrary patrons.Thesystemistypicallyplacedattheexitpointofalibrarysuchthatpatronsmustwalkthroughitwhen exitingthebuildingorfacilityandprovidesanaudioandvisualalarmifuncheckedmaterialsaredetected.

ThesystemmustbeinstalledasspecifiedintheArchitect’s/Contractor’sInformationPackage3MDetectionSystem Model3900Series(documentnumber78–8129–3084–6)andisintendedforuseinanindoorlibraryenvironment. Ithasnotbeenevaluatedforotherusesorlocations.

Explanationofsignalwordconsequences

WARNING

CAUTION

Indicatesapotentiallyhazardoussituation,which,ifnotavoided,could resultindeathorseriousinjuryand/orpropertydamage.

Indicatesapotentiallyhazardoussituation,which,ifnotavoided,mayresult inminorormoderateinjuryand/orpropertydamage.

Explanationofproductsafetylabelsymbols

Attention:Readaccompanyingdocumentation

Riskofelectricshock

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SafetyInformation

Safetymessages

WARNING

Toreducetherisksassociatedwithhazardousvoltage:

•Donotusetheproductifthecase,covers,orpowercordaredamaged.

•Donotattempttomodify,service,orrepair—nouserserviceablepartsinside—contact3MServiceforrepair.

CAUTION

Toreducetherisksassociatedwithenvironmentalcontaminationfromcircuitboardscontaining lead-bearingsolder:

•Attheendofservicelife,disposeoftheproductinaccordancewithfederal,state,andlocalrequirements.

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SafetyInformation

I.T.E.

LISTED

4P24

N1108

Model 3901BC

100 - 120V~/ 200 - 240V~

50/60 Hz

1,6 A

3M Library Systems

St. Paul, Minnesota 55144 Made in USA

S/N: 391XXXXX

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received,

including interference that may cause undesired operation.

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Highvoltage. Powermustbe disconnected beforeservicing.

Disconnectpowerbeforeservicing.Unit

ServicePersonnelW arning

DANGER

Safetylabels

Severalsafetylabelsareattachedtothe3MDetectionSystem.Asshowninthefollowingfigure,theselabelsprovide warningsandcautionsalertingtechnicianstopotentialelectricalandphysicalhazards.

Figure1Safetylabellocations

iii

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FCC/IndustryCanada/European/AustraliaEMC

N1108

compliance

FCCradiofrequencyrulesandregulations

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,pursuanttoPart15 oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferencewhenthe equipmentisoperatedinacommercialenvironment.Thisequipmentgenerates,uses,andcanemitradiatedradio frequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructionmanual,maycauseharmful interferencetoradiocommunications.Operationofthisequipmentinaresidentialareaislikelytocauseharmful interferenceinwhichcasetheuserwillberequiredtocorrecttheinterferenceathisownexpense.

IndustryCanadaradiofrequencyrulesandregulations

ThisClassAdigitalapparatuscomplieswithCanadianICES-003.

CetappareilnumériquedelaclasseAestconformeàlanormeNMB-003duCanada.

Australia

ThisunitcomplieswiththeEMCrequirementsforAustralia.

Agencyapprovals

•ULandULClisted

•CEandCBcertification

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Introduction

Thegloballeaderinlibrarysystemsproducts

3Mpioneeredtheconceptofelectronicprotectionoflibrarymaterialsmorethan39yearsago.Wearestillleadingtheway . Today,thousandsoflibrariesaroundtheworlduse3Mdetectionsystemstoprotecttheirvaluablecollections,andmore librariestrust3Mthanallotherlibrarydetectionsystemscombined.

Whatthismeanstoyou

Fromthebest-trainedfieldserviceorganizationtoourtechnicalservicegroupandcustomersupportstaff,wearecommitted toprovidingyouwiththesupportyourequiretohelpensureyoursatisfaction.

Thesystemhasbeendesignedtodetecttheunauthorizedremovalofmaterialsconcealedwithinbookbags,briefcases,or underclothing.Whilea100%electronicnetdoesnotexist,thesystemprovideseffectiveprotectionandsignificantreduction inthelossoflibrarymaterials.

Withalittleattentionandcare,yoursystemshouldprovideyouwithmanyyearsofserviceandhelptoprotectyourlibrary againstthousandsofdollarsinlosses.Callourtoll-free800numberanytimeofthedayornightforservice,toordersupplies, ortoleavemessagesforyoursalesrepresentativeat1-800-328-0067.

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Introduction

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Trainingyourstaff

Akeyelementofanymedialosspreventioneffortisasuccessfulstafftrainingprogram.Yoursystemwillbemuchmore effectivewiththeactivecooperationandparticipationofyourentirelibrarystaff.W erecommendthatyouperiodically conductformaltrainingsessions,includingthefollowingelementstoensureitssuccess:

•Reviewingtheowner’smanual

•Practicetaggingmaterialswith3M™Tattle-Tape™SecurityStrips.

•Reviewingyourlibrary’ ssecuritypolicies

•Reviewinghowtorespondwhenthealarmsounds

•Usingthesystemalarmlog

•Addressingpatronconcerns

Owner’smanual

Thismanualcontainstheinformationnecessarytooperateyour3MDetectionSystem,aswellassupplementalinformation onhandlingalarms,orderingsupplies,andtrainingyourstaff.Italsocontainsimportantinformationaboutsecuritystrips andcirculationaccessories.

Librarypersonnelshouldbefamiliarwiththemanualandwheretolocateitsotheycanrefertoitwhennecessary.

Hands-onpractice

Afterreviewingthismanual,yourstaffwillbenefitfromactualhands-onexperiencewiththedetectionsystemproductsthey areexpectedtouse.Wesuggestyoustartbydemonstratingthepropertechniquesforeachstrippingprocedure.Youmay wishtoconducttheactualpracticeasfollows:

1.Makesurethatalltheother3MLibrarySystemsproductsareinstalledandfunctional.

2.LeteachstaffmemberpracticeinstallingTattle-Tapesecuritystripsandmarkersonlibraryitems.

3.Leteachstaffmemberpracticesensitizinganddesensitizingmaterials.

Reviewofyourlibrary’ssecuritypolicies

Beforepracticinghowtorespondtoalarms,staffshouldbefamiliarwiththelibrary’ssecuritypoliciesastheyrelatetotheftof materials.T ohelpstaffstayinformedofsecuritymeasures,yourpolicyshouldbeinwritingandkeptwithyourtrainingkit alongwithanyotherproceduresyoufollow.

Itisparticularlyimportantforstaffmemberstoknowwhatproceduresthelibraryfollowswhentheftissuspectedorwhenit isnecessarytocontactalocallawenforcementagency.

Acriticalphaseofstafftrainingconcernstheproperstepstotakewhenthesecuritysystemalarmsounds.Thevalueoftact andcourtesywhenhandlingthisdelicatesituationcannotbeoveremphasized.Y ourstaffmembersshouldreceiveasmuch preparationaspossibletomakethemfeelcomfortable.Withthepropertraining,yourstaffwillbemorelikelytoeffectively dealwithpatronswhoactivatethealarm.

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Trainingyourstaff

Whattodowhenthealarmsounds

Thefollowingstepsaresuggestedproceduresonly.W erecommendthatallstaffdevelopacompleteunderstandingofthe library’spoliciesandfollowthemasdirected.Theresponseshouldbeconsistentforallpatronscaughtinanalarm.Itisalso importantthatstaffbecomefamiliarwithstateandlocallawsgoverningpatrons’rightsandresponsibilities.

3Mofferstheseguidelines:

Respondingtoalarmsisasensitivesituationbutcanbehandledconfidentlyandeffectivelyaslongasyourlibraryhas establishedproceduresandyourstaffmembersarefullytrainedinfollowingthem.

First,don’tpanic.Remaincalmandcourteous.Y oucan’tbepositivethatthepersonwhotriggeredthealarmisstealing.Never accuseanyoneoftheftbyword,byfacialexpression,orbytoneofvoice.Thealarmmayhavebeentriggeredaccidentally, soalwaysrespondinapositive,non-threateningmanner .

AlarmScenario1

Thelibrarystaffdoesnotdesensitizeataggeditemwhencheckingoutthepatron’ smaterials,orthepatronaccidentally removesmarkedmaterialsfromthelibrary .

Afteraskingthepatrontoreturntothecounter,atypicalresponsemightbe,"Excuseme,didIforgettocheckoutoneofyour items?"or"Didyouperhapspickuponeofthelibrary’sbookswithyourownthings?”Thesearecourteousquestions,and theydon’taccusethepatronoftheft.Besuretosmileandaskthequestionsinafriendly,non-threateningmanner.

Processanddesensitizeallitemsagain.Ifyoudiscoveranitemthathasn’tbeenproperlycheckedout,neveraccusethepatron ofstealing.Simplyactasiftheerrorwasanoversight—itmorethanlikelywas.Ifthepatroncausesthealarmtosoundagain, followthepolicythatyourlibraryhasestablishedforpossibletheftofmaterials.

AlarmScenario2

Apatrondenieshavinganylibrarymaterialsorrunsoutofthelibraryaftersoundingthealarm.

Followyourlibrary’spolicyfortheft.

Unwantedalarms

Yourdetectionsystemisvirtuallyfreeoffalsealarms.Occasionallyyoursystemmayalarmandyourstaffmayfindthatthe patrondoesnothaveunauthorizedlibrarymaterials.Unwantedalarmsmaybecausedbyactivestripsonitemscarriedinto thelibrarysuchasbooksfromanotherlibrary.

Unwantedalarmsaregenerallyinfrequentandwillvarydependingonthepatronsandtheproximityofyourlibrarytofacilities thatarereleasingitemscontainingsecuritystrips.Becauseitisnotpossibletodistinguishbetweenunwantedalarmsand alarmswithpotentialitemloss,allresponsestoalarmsmustbeconsistentandfollowyourmanagementpolicies.Ifpatronssee noresponsetoalarms,thesystembecomeslesseffective.Whenyoudecidethatasecuritystriponanitemfromoutsideyour librarycausedanalarm,followthesesteps:

1.Explaintheproblemtothepatron.

2.Verifythatallofthepatron’slibrarymaterialsareproperlycheckedout.

3.Allowthepatrontoexitthelibrary.

Manypatronswilllearnfromtheexperienceandwillnotcarryitemsthatmaycausealarmsintothelibrary.

Alarmlog

Thealarmlogisusedtokeeparecordofdetailsinvolvingalarmsthatoccur.SeeDetectionsystemalarmlogonpage21.For eachalarm,recordtheinformationonthelog.Keepingthislogup-to-dateprovidesakeytoolformonitoringsystemactivity . Anup-to-datealarmlogprovidesusefulinformationforlibrarymanagementandyour3Mservicerepresentative.

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Howthesystemworks

Your3Mdetectionsystemconsistsofseveralcomponents,whichincludeT attle-T apesecuritystrips,circulationaccessories, andthedetectionsystem.

ThekeytotheeffectivenessofyoursystemisprotectingyourmaterialswithTattle-Tapesecuritystrips.Onlywhenmaterials areprotectedcanyourdetectionsystemdetectsomeonetryingtoleaveyourlibrarywithoutproperlycheckingoutitems.

Theprimaryzoneofdetectionbetweentwolatticesextendsfrom6in.[15cm]abovethesurfaceofthefloorto72inches [1,82m]abovethefloor.Theelectroniccoverageinthisareaisnot100%anditwillvarywiththeoptionsyouhaveandthe typeof3Msecuritystrips/markersyouuse.However,therateofdetectionfrom6in.[15cm]abovethesurfaceofthefloorto 72inches[1,82m]abovetheflooriseffectivetodeterthelossofprotectedmaterials.

Checkingoutmaterialsisaccomplishedusingdesensitizersto“turnoff”thestripswhileresensitizersareusedto“turnon”the stripswhenmaterialsarereturnedtothelibrary.Thisallowsforfullcirculationofalllibrarymaterials.

The3Mdetectionsystemsaredesignedtodetectsensitized3MTattle-T apesecuritystripsandthensoundanalarm,thus preventingunauthorizedremovaloflibrarymaterials.

Itisthissimple:

•Markthematerials.

•Circulatethematerialsusingdesensitizersandresensitizers.

•Listenforthedetectionsystemalarmtosoundwhenunauthorizedremovalofmaterialsoccurs.Itisalsoimportantto watchforsuspiciousactionssuchasholdingmaterialsabovetheheadormovingitemsaroundthelatticeswhenpassing throughthedetectionsystem.

3Moffersseveralmodelsofdetectionsystemstomeetyourlibrary’sneeds.Seethenextsectionfordetailsonthemodels youmayhave.

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Howthesystemworks

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Systemconfigurations

Fuses&voltage selector

Keyswitch

Power receptacle

Electronics enclosure

Power receptacle

Power cord

Photocell

Alarm

Alarmlights

Fuses&voltage selector

Photocell

Alarmlights

Power cord

3900GrCorridorOverviewwithSolidPanels

Counter

Alarm

Model3901single-corridorsystem

Model3902dual-corridorsystem

Counter

The3MDetectionSystemModel3900seriesconsistsoffourmodels:3901,3902,3911,and3912.Thefollowingillustrations showtheburiedcablemountingoption.Othermountingoptionsincludedirectmountingwiththeconnectingcablesrouted undereitheranarrowthresholdorawidebaseplate.Allmodelsfunctionidentically;theonlydifferencebetweenModels 3901and3902andModels3911and3912iscosmetic.

Models3901and3902

Models3901and3902havesolidpanelsonthelattices.Model3901hasasinglecorridor,whereasModel3902hastwo corridors.

Single-corridorsystem

Dual-corridorsystem

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Systemconfigurations

Fuses&voltage selector

Keyswitch

Power receptacle

Electronics enclosure

Power receptacle

Power cord

Photocell

Alarm

Alarmlights

Fuses&voltage selector

Photocell

Alarmlights

Power cord

3900GrCorridorOverviewwithPanels

Counter

Alarm

Model391 1single-corridorsystem

Model3912dual-corridorsystem

Counter

Models3911and3912

Models3911and3912havewindowedpanelsonthelattices.Model3911hasasinglecorridor,whereasModel3912 hastwocorridors.

Single-corridorsystem

Dual-corridorsystem

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Machinecharacteristics

Physicalspecifications

Single-corridorsystem(2lattices)

Shippingsize

(includingpallet)

Height:29inches[737mm]Height:71.7inches[1820mm]

Width:33inches[838mm]Width:47.1inches[1197mm]

Depth:75inches[1905mm]Depth:28.9inches[733mm]

Weight:270lbs.[122kg]Weight:230lbs.[104kg]

Corridorwidth:36inches[914mm]fornewinstallationor34inches[864mm]forupgradefromModel3500

Machinesize

Dual-corridorsystem(3lattices)

Shippingsize

(includingpallet)

Height:36inches[914mm]Height:71.7inches[1820mm]

Width:33inches[838mm]Width:88.8inches[2256mm]

Depth:75inches[1905mm]Depth:28.9inches[733mm]

Weight:367lbs.[166kg]Weight:330lbs.[150kg]

Corridorwidth:36inches[914mm]fornewinstallationor34inches[864mm]forupgradefromModel3500

Machinesize

Construction

Thedetectionsystemisanchoredtothefloorandhasthedurabilitytowithstandtypicallibraryorbookstoretraffic.Both single-anddual-corridorsystemscanbeinstalledonmountingfeet(thresholdorburiedcable)oronabaseplate.

Powerrequirements

Adedicatedpowerlineisrecommendedbutnotrequired.

Voltage

Amperes

Maximumcurrentdraw forallsystems

100/120/220/240V AC50or60Hz

2.0A@100/120VACor1.0A@220/240V AC

•110/120VAC:500mA

•200/240V AC:250mA

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Machinecharacteristics

WARNING

Toreducetherisksassociatedwithhazardousvoltage:

•Donotusetheproductifthecase,covers,orpowercordaredamaged.

•Donotattempttomodify ,service,orrepair—nouserserviceablepartsinside—contact3MServiceforrepair.

Environmentalrequirements(operation)

Typicalambienttemperaturerange:32°F–122°F[0°C–50°C]

Humidity:0%to85%relativehumidity,non-condensing

Environmentalrequirements(storage)

Typicalambienttemperaturerange:–40°F–131°F[–40°C–55°C]

Humidity:0%to85%relativehumidity,non-condensing

Detectionzone

Theprimaryzoneofdetectionbetweentwolatticesextends6in.[15cm]abovethesurfaceofthefloorto72in.[1,82m] abovethefloor.Theelectroniccoverageinthiszoneisnot100%,buttherateofdetectioniseffectivetodeterthelossof protectedmaterials.Itisimportanttowatchforsuspiciousactionssuchasholdingmaterialsaboveoroutsidethelattices whenpassingthroughthesystem.

Indicators

TypeDescription

Patroncounter

PowerindicatorRedLEDindicatespoweron.

Alarm/InhibitLEDisnormallygreen.ConstantyellowindicatesInhibit,flashingyellowindicatesanAlarm.

Latticealarmlights

Audiblealarm

Indicatesthenumberofpatronspassingthroughthesystem.

IndicatesanAlarm.

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Machinecharacteristics

Alarmoutputs

Visual

Audio

Visualalarmindicatorlightsarelocatedontopofeachlattice.Ifthelightsareon,analarmconditionhas occurred.

AnaudiblealarmspeakerismountedonlatticeBorC.Alarmvolumeisadjustable.

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Machinecharacteristics

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CleaningInstructions

Latticeandbase

Turnoffthedetectionsystempriortousingliquidcleaners.Removedirtandgreasybuildupusingtowelsorsoftclothsthat havebeendampenedwithacommonhouseholdgrease-cuttingliquidcleaner.3Msuggestsamonthlycleaningtoretainthe bestequipmentappearance.

Photocelllensandreflector

Atleastonceamonth,wipethephotocelllensandreflectorwithasoftclothdampenedwithwater.

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CleaningInstructions

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SystemOperation

Turningyoursystemonandoff

Powerisappliedandremovedwithakeyswitchlocatedontheelectronicsenclosure.Twokeysaresuppliedwiththesystem. Removethekeywhilethesystemisoperatingtopreventpatronsfromturningoffthesystem.Ifthekeyisnotavailableand powermustberemoved,unplugthepowercordorturnoffthecircuitbreakerinthepowerdistributionpanelthatsupplies powertothesystem.Yourdetectionsystemhasbeendesignedtobeleftoncontinuously .

Turningthesystemon

1.Ensurethatthepowercordisconnectedtoapoweroutletorothersourceofpower.

2.TurnthekeyswitchtotheOnposition.

3.Allow15secondsforthesystemtowarmup.

Turningthesystemoff

Removepowerfromthesystembyoneofthefollowingmethods:

•TurnthekeyswitchtotheOffposition.

•DisconnecttheACpowercordfromthepoweroutlet.

•SetthefacilitycircuitbreakerforthesystemtotheOffposition.

Verifyingsystemoperation

Yoursystemshouldbeinspecteddailyforproperoperation.Toverifysystemoperation,walkthroughthesystemcorridor withasecuredlibraryitem.Thisshouldresultinanaudiblealarmandaflashingalarmlightatthetopofthelattices.Also, thegreenalarm/inhibitlightontheelectronicsenclosureshouldbeflashingyellowatthetimeofalarm.Thereisnoneed forrepetitivewalk-throughtesting.Duringnormaloperation,thecurrentpatroncountisdisplayed.Eachpassthrough thesystemshouldincrementthepatroncounterbyone.

Fusereplacement

Thefusesarelocatedonthebottomoftheelectronicsenclosureinthepowerentryconnector.

1.TurnthekeyswitchtoOffanddisconnectthepowercordfromthepowersource.

2.Usingasmallflat-bladescrewdriver,removethefuseblockfromthepowerentryconnector.

3.Donotremovethevoltageselectionblockasthishasbeensetatthecorrectvoltagebytheinstaller.

4.Replacethefailedfuseswiththecorrectfuseforyouroperatingvoltage:

•Upto100to120V AC,usea4Afuse.

•V oltagesover220to240V AC,usea3.15Afuse.

5.Reinstallthefuseblock,connectthepowercordtothepowersource,andturnthekeyswitchtoOn.

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SystemOperation

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Solvingproblems

Problem

Noalarm,nomechanical counter,noredpowerindicator ontheelectronicsenclosure.

Noalarm,nomechanical counter,powerindicatoron.

Noalarm,patroncounter works.

Unwantedalarms.

Reducedcoverage,noalarm, patroncounterworks.

Alarmindicatorilluminatedor intermittentwithnotrafficin corridor.

Cause

Nopoweratreceptacle.Resetfacilitycircuitbreaker.

Powercorddisconnectedatreceptacle.Plugpowercordintoreceptacle.

Systemfuseopen.Replacefuseinpowerentryconnector.See

Powerturnedoffatelectronicsenclosure.TurnkeyswitchtoOn.