3COM SuperStack II 32x, SuperStack II 52x User Manual

Installing the

SuperStack® II NETBuilder® Token Ring and FRAD Bridge/Router

Models 32x and 52x

http://www.3com.com/

Part No. 09-0848-003 Published May 1997

3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145

3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notiﬁcation of such revision or change.

3Com Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.

UNITED STATES GOVERNMENT LEGENDS:

If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following restricted rights:

For units of the Department of Defense:

Restricted Rights Legend:

forth in subparagraph (c) (1) (ii) for Restricted Rights in Technical Data and Computer Software Clause at 48 C.F.R. 52.227-7013. 3Com Corporation, 5400 Bayfront Plaza, Santa Clara, California 95052-8145.

For civilian agencies:

Restricted Rights Legend:

(a) through (d) of the Commercial Computer Software - Restricted Rights Clause at 48 C.F.R. 52.227-19 and the limitations set forth in 3Com Corporation’s standard commercial agreement for the software. Unpublished rights reserved under the copyright laws of the United States.

If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory ﬁle named LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.

3Com, NETBuilder, and SuperStack are registered trademarks of 3Com Corporation. 3TECH is a trademark of 3Com Corporation. 3ComFacts is a service mark of 3Com Corporation.

CompuServe is a registered trademark of CompuServe, Inc. IBM is a registered trademark of International Business Machines Corporation. AppleTalk is a registered trademark of Apple Corporation. Banyan and VINES are registered trademarks of Banyan Systems. UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited. XNS is a trademark of Xerox Corporation. Siemens and EWSD are registered trademarks of Siemens Aktiengesellschaft. AT&T and 5ESS are registered trademarks of American Telephone and Telegraph. DMS is a registered trademark of Nothern Telecom Limited.

Other brand and product names may be registered trademarks or trademarks of their respective holders. Guide written by Ramona Boersma. Edited by Amy Guzules. Technical illustration by Debra Knodel.

Production by Ramona Boersma.

3Com Corporation, 1997.

Use, duplication, or disclosure by the Government is subject to restrictions as set

Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph

Electromagnetic Compatibility Information

Classes

Various national agencies (in the United States, The Federal Communications Commission (FCC)) govern the levels of electromagnetic emissions from digital devices. Electromagnetic emissions can interfere with radio and television transmission. To reduce the risk of harmful interference these agencies have established requirements for manufacturers of digital devices

The manufacturer of a digital device must test and label a product to inform an end-user of the maximum emission level from the product when used in accordance with its instructions. The emission levels encountered are classiﬁed as Class A or Class B. A system that meets the Class A requirement can be marketed for use in an industrial or a commercial area. A system that meets the more stringent Class B requirement can be marketed for use in a residential area in addition to an industrial or a commercial area.

The end user is generally held responsible for ensuring that his system is suitable for its environment as stated in the above paragraph and bears the ﬁnancial responsibility for correcting any harmful interference.

Modiﬁcations

Modiﬁcations or changes made to this device, and not approved by 3Com, may void the authority granted by the FCC, or other such agency, to operate this equipment.

Shielded Cables

Connections between 3Com equipment and other equipment and peripherals must be made using shielded cables in order to maintain compliance with FCC, and other agency, electromagnetic frequency emissions limits. This statement does not apply to the ISDN cable or 10BASE-T cables.

Federal Communications Commission Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can create radio frequency energy and, if not installed and used inaccordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area can cause harmful interference in which case the user will be required to correct the interference at his own expense.

Canadian Notice

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.

Avis Canadien

Cet appareil numérique respecte les limites bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le ministre des Communications.

Japanese Notice

Type Approval Information

This apparatus has been approved for use for connection to the following public telecommunication services: ISDN basic access, X.25 (V.24, V.36, and X.21), X.21 leased lines, X.21bis leased lines (V.24 and V.36). Any other usage will invalidate the approval of the apparatus if as a result it then ceases to conform against the standards against which approval was granted.

Notice

The Industry Canada label identiﬁes certiﬁed equipment. This certiﬁcation means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single line individual service may be extended by means of a certiﬁed connector assembly. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certiﬁed equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION:

contact the appropriate inspection authority or an electrician, as appropriate.

Users should not attempt to make electrical ground connections by themselves, but should

iii

CE Notice

Marking by the following symbol indicates compliance of this equipment with the EMC and Telecom Directives of the European Community. Such marking is indicative that this equipment meets or exceeds the following technical standards:

EN 55022

■

technology equipment.

EN 50082-1

■

commercial, and light industrial.

I-CTR2

■

I-CTR3

— Limits and methods of measurement of radio interference characteristics of information

— Electromagnetic compatibility – generic immunity standard part 1: residential,

— For connection to X.25 packet switched services and X.21 leased lines. — For models with ISDN interfaces: connection to basic rate ISDN services.

ONTENTS

BOUT THIS GUIDE

Conventions 1

NSTALLING THE HARDWARE

Required Equipment 1-1 Mounting 1-3

Rack-Mount Kit 1-3 Installing on a Tabletop 1-3 Stacking with Brackets 1-4 Installing in a Rack 1-4

Cabling the Connectors 1-5

Cabling the LAN Connector (Models 323, 327, and 52x) 1-6 Cabling the ISDN Connector (Model 52x) 1-6 Cabling the Serial Connectors 1-7

Models 32x (DTE mode) 1-8 Models 32x (DCE-like mode) 1-8 Models 52x (DTE mode) 1-9

Models 52x (DCE-like mode) 1-9 Attaching a Redundant Power System 1-10 Connecting a PC, Terminal, or Modem 1-11 Shutting Down 1-12

VERVIEW

Model Features 2-1 Chassis Panels 2-1 LEDs 2-3 Hardware Interrupt Switch 2-3

Connectors and Cables 2-3

Console Cables 2-3

PC Cable 2-4 Terminal Cable 2-5 Modem Cable 2-6

LAN Connectors and Cables 2-6

UTP Connector and Cable 2-6 STP Connector and Cable 2-7 Cabling Standards 2-8

Serial Cables 2-9

V.35 to V.35 DCE Cable (32x) 2-9 V.35 to V.35 Direct Connect Cable (32x) 2-10 UNIVERSAL to V.35 Adapter Cable 2-11 UNIVERSAL to V.35 Direct Connect Cable 2-12 UNIVERSAL to RS-449/V.36 DCE Cable 2-13 UNIVERSAL to RS-449/V.36 Direct Connect Cable 2-14 UNIVERSAL to RS-232 DCE Cable 2-15 UNIVERSAL to RS-232 Direct Connect Cable 2-16 RS-232 to RS-232 DCE Cable 2-17 RS-232 to RS-232 Direct Connect Cable 2-18 UNIVERSAL to X.21 Adapter Cable 2-19

ISDN Cable (Model 52x ) 2-20

Physical Speciﬁcations 2-21

PGRADING MEMORY

Removing the Cover 3-1 Installing Memory 3-2 Reinstalling the Cover 3-3

ROUBLESHOOTING

Troubleshooting During the Test Phase 4-2 Troubleshooting During the Load Phase 4-2 LED Meanings 4-3 Troubleshooting the Token Ring Connection 4-4

ROVISIONING YOUR

Ordering North American ISDN BRI Services A-1 North American Switch Provisioning Tables A-3

AT&T 5ESS Switch A-4 AT&T 5ESS Custom Switch A-5 DMS 100 and National ISDN A-6

Siemens EWSD Switch A-7 SPIDs A-7 NT1s and Power Supplies A-8 Ordering German ISDN BRI Services A-9

ISDN L

INE

ECHNICAL SUPPORT

Online Technical Services B-1

World Wide Web Site B-1

3Com Bulletin Board Service B-1

Access by Analog Modem B-2

Access by Digital Modem B-2 3ComFacts Automated Fax Service B-2 3ComForum on CompuServe Online Service B-3

Support from Your Network Supplier B-3 Support from 3Com B-4 Returning Products for Repair B-5

NDEX

3COM C

ORPORATION LIMITED WARRANTY

vii

viii

BOUT

HIS

UIDE

Conventions

This guide includes complete hardware installation and cabling information for your SuperStack 32x or 52x.

This guide is for the following audience:

■

Inexperienced end users conﬁguring their ﬁrst internetworking device

■

Experienced network administrators who are conﬁguring the central node as well as the peripheral node (boundary router)

■

Experienced system integrators

If the information in the release notes shipped with your product differs from the information in this guide, follow the release notes.

Table 1 provides a list of notice icons that are used throughout this guide.

Table 1

Icon

Notice Icons

Notice Type Alerts you to...

Information note

II NETBuilder® bridge/router model

Important features or instructions

Caution Risk of personal safety, system damage, or loss

Warning Risk of severe personal injury

of data

HAPTER

BOUT THIS GUIDE

: A

NSTALLING THE

This chapter describes how to install your SuperStack II NETBuilder bridge/router.

ARDWARE

Required Equipment

Table 1-1

Shipping carton contents

What you need to provide

(continued)

Equipment Received and Equipment Needed

Table 1-1 lists the items you receive in the shipping carton and items you need to provide.

SuperStack II NETBuilder bridge/router Power cable Rack-mount kit

Software CD-ROM Documentation and documentation CD-ROM NETBuilder Upgrade Utilities CD-ROM (models 320, 327, and 527 only) Unshielded twisted pair (UTP) or shielded twisted pair (STP) cable for LAN connection

(Models 323, 327, 523, and 527 only) Integrated Services Digital Network (ISDN) cable for ISDN connection (Model 52x only) A cable (3Com® part number 3C8101) to connect to a SuperStack II Redundant Power

System (RPS). Terminal, PC, or modem and cable

(models 320, 327, and 527 only)

1-2

HAPTER

NSTALLING THE HARDWARE

1: I

Table 1-1

What you need to provide

* The software is preinstalled in the flash memory drive of the bridge/router and automatically loads when you turn on the

power. The software CD-ROM is for software recovery purposes only.

Equipment Received and Equipment Needed (continued)

(continued)

For serial connection, provide the following:

Channel service unit/digital service unit (CSU/DSU) device or modem if desired Up to three of the following cables:

X.21 or V.35 adapter cable UNIVERSAL connector to RS-449/V.36 data communications equipment (DCE) cable UNIVERSAL to RS-232 DCE cable

UNIVERSAL to V.35 direct connect cable UNIVERSAL to RS-232 direct connect cable UNIVERSAL to RS-449/V.36 direct connect cable RS-232 to RS-232 direct connect cable V.35 to V.35 direct connect cable V.35 to V.35 DCE cable RS-232 to RS-232 DCE cable

WARNING:

To eliminate cable noise emission in excess of FCC regulations, part 15, subpart J, and EN55022B, all interconnection cables should be equipped with shielded connectors, the backshells of which must completely surround the cable shield.

For more information on cables, refer to Chapter 2.

Mounting

1-3

Mounting

Rack-Mount Kit The rack-mount kit contains the following hardware:

Installing on a

Tabletop

You can mount your bridge/router on a tabletop, stack it, or mount it in a rack.

Two rack-mount brackets

Six M4x10 mm Phillips flathead

machine screws for use

with rack-mount brackets

Two stacking brackets

Four M4x8 mm Phillips

panhead screws for use

with stacking brackets

Figure 1-1 Rack-Mount Kit Contents

If you plan to install your bridge/router on a tabletop, attach

Four adhesive-backed

rubber feet

Attach feet to corners

of chassis bottom

the rubber feet as shown.

Flex plastic sheet until

feet pop loose

1-4 CHAPTER 1: INSTALLING THE HARDWARE

Stacking with

Brackets

The stacking brackets can be used to securely stack several bridge/routers on a tabletop. Use the stacking brackets and the M4x8 mm panhead stacking screws shown in Figure 1-1.

Attach brackets as shown to lock two units together

Place screws in holes as shown

Bottom bracket acts as a support

Installing in a Rack To install the bridge/router in a rack, use the rack-mount brackets and

the M4x10 mm ﬂathead rack-mount screws shown in Figure 1-1 and follow these steps:

1 Secure the rack-mount brackets to each side of the chassis using three

ﬂathead screws per bracket.

Cabling the Connectors 1-5

2 Hold the chassis between the poles of the rack and attach the brackets

to the rack using panhead screws (you must provide these screws). Tighten each screw securely.

CAUTION: Using fewer than two screws to secure the brackets to the rack may cause the boundary router to fall and sustain damage not covered by the warranty.

Cabling the Connectors

This section describes how to cable the LAN, ISDN, and serial connectors on your bridge/router.

If you are planning to connect your SuperStack II bridge/router directly

to another SuperStack II system or to a NETBuilder II

bridge/router with an HSS V.35 3-port module installed, you must use a modem eliminator between the two devices. Be sure the default setting of External for the -PATH CLock parameter is maintained on each device. Contact your 3Com supplier for a list of suggested modem eliminators.

1-6 CHAPTER 1: INSTALLING THE HARDWARE

LAN

16Mb Active Fault

UTP

STP

UTP

cable

STP cable

Cabling the LAN

Connector (Models

323, 327, and 52x)

Cabling the ISDN

Connector

(Model 52x)

This section applies to models 323, 327, and 52x only. You can use only one type of LAN connector on each bridge/router. The following ﬁgure shows how to cable a LAN connector.

For more information on AUI and 10BASE-T cables, refer to Chapter 2.

This section applies to model 52x bridge/routers only. The following ﬁgure shows how to cable an ISDN connector.

LAN

UTP

STP

16Mb Active Fault

ISDN

S/T

Line

Link

Act

Connect

Line

Fault

Error

Wall outlet

ISDN cable

Network

termination

(nt1)/power

supply*

*required for U.S. and Canada only

The NT1 and power supply shown in the ﬁgure above must either be leased from the telephone company or purchased from an ISDN equipment vendor in the U.S. and Canada only. In other countries, you do not need to provide this equipment because the function of the equipment is provided by the ISDN switch. For more information about ISDN, refer to Appendix A.

For more information on ISDN cables, refer to Chapter 2.

Cabling the Connectors 1-7

Cabling the Serial

Connectors

The serial connectors provide the following options:

■ The UNIVERSAL connector can be converted to a V.35, V.36, X.21,

RS-449, or RS-232 connector.

■ All serial connectors can function in either DTE or DCE-like mode,

which allows you to connect a serial connector to either a CSU/DSU device or modem (DTE mode), or to an IBM cluster controller (DCE-like mode). A connection to an IBM cluster controller must be made using a permanent leased line only. You can operate the serial connectors in any combination of DTE and DCE-like modes.

The cables you use determine the serial connector function. Table 1-2 lists the types of devices available for serial connections, cable options for connection to each device, and if the cable is sold by 3Com. Cables used for IBM cluster controller connectivity (DCE-like mode) are referred to as direct connect cables.

Table 1-2 Serial Connector Cabling Information

Connector

Connection to Connector

V.35 CSU/DSU device or modem

V.35 IBM cluster controller V.35 DCE-like V.35 to V.35 direct connect

V.35 IBM cluster controller UNIVERSAL DCE-like UNIVERSAL to V.35 direct

X.21 CSU/DSU device or modem

RS-449 or V.36 CSU/DSU device or modem

RS-449 or V.36 IBM cluster controller

RS-232 CSU/DSU device or modem

RS-232 IBM cluster controller UNIVERSAL DCE-like UNIVERSAL to RS-232 direct

RS-232 IBM cluster controller RS-232 DCE-like RS-232 to RS-232 direct

*If you cable the UNIVERSAL connector, you need to perform some software configuration. For more information, refer to the

software guide.

V.35 DTE V.35 to V.35 DCE cable No. Easily obtained from

UNIVERSAL DTE V.35 adapter cable Yes (3C8035).

UNIVERSAL DTE X.21 adapter cable Yes (3C8021).

UNIVERSAL DTE UNIVERSAL to RS-449/V.36

UNIVERSAL DCE-like UNIVERSAL to RS-449/V.36

UNIVERSAL DTE UNIVERSAL to RS-232 DCE

RS-232 DTE RS-232 to RS-232 DCE cable No. Easily obtained from

Mode

Cable Name Sold by 3Com?

cable manufacturer.

cable

connect cable

DCE cable

direct connect cable

cable

connect cable

No. See Chapter 2 for pin assignments.

Yes (3C8135).

No. See Chapter 2 for pin assignments.

Yes (3C8023).

cable manufacturer. Yes (3C8123).

Yes (3C8132).

1-8 CHAPTER 1: INSTALLING THE HARDWARE

The following ﬁgures show how to cable the serial connectors.

Models 32x (DTE mode)

V.35 (A)

UNIVERSAL (B)

V.35 DCE cable

V.35 adapter X.21 adapter RS-449/V.36 DCE or RS-232 DCE cables

Models 32x (DCE-like mode)

V.35 (A)

UNIVERSAL (B)

SERIAL

RS-232 (C)

RS-232 DCE cable

RS-232 (C)

Link Active Fault

Console

Link Active Fault

SuperStack II

NETBuilder

Status

Console

SYSTEM

SuperStack II

NETBuilder

Run Load Test

Fwd Power /Fault

Status

Run Load Test

SYSTEM

Fwd Power /Fault

V.35 direct

connect cable

RS-232 direct connect cable

V.35 direct connect RS-449/V.36 direct connect or RS-232 direct connect cables

IBM cluster

controller

Models 52x (DTE mode)

Cabling the Connectors 1-9

ISDN

S/T

Line

Link

Act

Connect

Line

Fault

Error

UNIVERSAL (B)

V.35 adapter X.21 adapter RS-449/V.36 DCE or RS-232 DCE cables

Models 52x (DCE-like mode)

ISDN

S/T

Line

Link

Act

Connect

Line

Fault

Error

UNIVERSAL (B)

SERIAL

RS-232 (C)

RS-232 DCE cable

SERIAL

RS-232 (C)

Link Active Fault

IBM cluster

controller

RS-232 direct connect cable

V.35 direct connect RS-449/V.36 direct connect or RS-232 direct connect cables

1-10 CHAPTER 1: INSTALLING THE HARDWARE

Attaching a Redundant Power System

You can attach your SuperStack II bridge/router to a SuperStack II Redundant Power System (RPS). You will need to order the connecting cable (part number 3C8101) from 3Com. The following ﬁgure shows where to attach this cable.

Rear panel of unit

Attach RPS cable here

For full power supply redundancy, attach one end of the RPS cable to the rear panel on the bridge/router and the other end to the RPS. Then attach one end of the power cord to the rear panel on the bridge/router and the other end to a power outlet.

In this conﬁguration, the internal supply provides power. If the internal supply fails or is switched off, or if there is a power failure, the RPS is activated and the bridge/router reboots.

To reset a bridge/router in this conﬁguration, turn the power off, wait 5 seconds and turn it back on. The bridge/router switches to the RPS, then switches back to the internal supply to reboot.

CAUTION: For system susceptibility protection, always leave the AC cord attached to the bridge/router hardware and to a power outlet.

Internal power supply failure is rare. If it occurs, the power switch on your bridge/router will not operate. To reboot you will need to unplug the RPS cable and then plug it back in. Replace your bridge/router with another bridge/router that has a functioning internal power supply as soon as possible. Contact your 3Com representative to replace your bridge/router.

Connecting a PC, Terminal, or Modem 1-11

Connecting a PC, Terminal, or Modem

Connect a PC running a terminal emulation program, a terminal, or a modem to the Console port on the SuperStack II bridge/router to conﬁgure the bridge/router software and review startup and system operation messages.

To connect a PC, terminal, or modem to the DPE module, follow these steps:

1 Obtain a cable to connect the console to the Console port on the

bridge/router. See “Console Cables” on page 2-3 for cable pinouts. The Console port is a 9-pin male connector. For the PC, use a 9-pin female to 9-pin female PC cable. A null

modem-type cable may be used. For the terminal, use a 9-pin female to 25-pin terminal cable. A

null modem-type cable may be used. For the modem, use a 9-pin female to 25-pin male modem cable. A

straight-through-type cable may be used.

2 Connect one end of the cable to the Console port on the SuperStack II

system and the other end to the serial port on the back of your console.

3 Verify that conﬁgurable parameters of your console match the

conﬁguration settings of the Console port speciﬁed in Table 1-3.

Table 1-3 CONSOLE Port Conﬁguration Settings

Characteristic Setting

Baud rate 9600 Databits 8 Parity None Stop bits 1 DTR Ignored Duplex Full Echo Off Flow control X-on/X-off

4 Turn on the console.

1-12 CHAPTER 1: INSTALLING THE HARDWARE

Shutting Down If your SuperStack II system is not connected to an RPS, turn off the

power by pressing the off (0) side of the power switch on the back panel. If your system is connected to an RPS, turn off the power by unplugging the RPS cable from the system and then pressing the off (0) side of the power switch.

OVERVIEW

This chapter provides an overview of the SuperStack II NETBuilder bridge/router, including information on:

■ Model features

■ Chassis panels

■ LEDs

■ DIP switches

■ Hardware interrupt switch

■ Connectors and cables

■ Physical speciﬁcations

Model Features Table 2-1 lists each SuperStack II NETBuilder model along with

memory, port, and upgrade information.

Table 2-1 SuperStack II NETBuilder Model Features

Flash

Model

320 4 MB 8 MB None 3 serial 8 MB 12 MB Yes 323 4 MB 8 MB 1 UTP or

327 4 MB 8 MB 1 UTP or

523 4 MB 8 MB 1 UTP or

527 4 MB 8 MB 1 UTP or

Memory

DRAM LAN Ports

STP

Active WAN Ports

1 serial 1 backup serial 3 serial 8 MB 12 MB No

1 ISDN BRI 1 serial 1 ISDN BRI 2 serial

Flash Memory Upgradeable To

8 MB 12 MB Yes

8 MB 12 MB No

DRAM Upgradeable To

Software Upgradeable

Chassis Panels The following ﬁgures show the front and back panels for each chassis.

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