3COM AccessBuilder 4000 User Manual

AccessBuilder® 4000

Installation Guide

http://www.3com.com/

Part No. 09-0753-001 Published April 1997

3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145

3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notiﬁcation of such revision or change.

3Com Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.

UNITED STATES GOVERNMENT LEGENDS:

If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following restricted rights:

For units of the Department of Defense:

Restricted Rights Legend:

forth in subparagraph (c) (1) (ii) for Restricted Rights in Technical Data and Computer Software Clause at 48 C.F.R. 52.227-7013. 3Com Corporation, 5400 Bayfront Plaza, Santa Clara, California 95052-8145.

For civilian agencies:

Restricted Rights Legend:

(a) through (d) of the Commercial Computer Software - Restricted Rights Clause at 48 C.F.R. 52.227-19 and the limitations set forth in 3Com Corporation’s standard commercial agreement for the software. Unpublished rights reserved under the copyright laws of the United States.

If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory ﬁle named LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.

3Com, Boundary Routing, CardFacts, LANplex, LinkBuilder, NETBuilder, NETBuilder II, NetFacts, Parallel Tasking, EtherLink, SmartAgent, Star-Tek, TokenLink, TokenDisk, Transcend, and ViewBuilder are registered trademarks of 3Com Corporation. 3TECH, EtherDisk, EthernLink Plus, EtherLink II, FDDILink, FMS, NetProbe, and SuperStack are trademarks of 3Com Corporation. 3ComFacts is a service mark of 3Com Corporation.

Other brand and product names may be registered trademarks or trademarks of their respective holders. Guide written and produced by Gary Halverson. Technical illustration by Chris Beatrice.

3Com Corporation, 1997.

Use, duplication, or disclosure by the Government is subject to restrictions as set

Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph

BOUT

HIS

UIDE

Introduction

How to Use This Guide

This guide describes how to install the AccessBuilder 4000. It will also tell you what information you need to obtain in order to prepare for installation, how to perform the hardware installation, and how to install the Transcend AccessBuilder Manager (TABM) conﬁguration utility. Once you have installed TABM, you will then conﬁgure your AccessBuilder using the on-line help information available within TABM.

If the information in the Release Notes shipped with your product differs from the information in this guide, follow the Release Notes.

The following table shows where to ﬁnd speciﬁc information.

If you are looking for:

An overview of the AccessBuilder 4000 Unpacking the AccessBuilder 4000 Chapter 2 An overview of the installation process Chapter 2 Electrical installation Chapter 2 Installing Transcend AccessBuilder Manager Chapter 3 An overview of Transcend AccessBuilder Manager Chapter 3 Troubleshooting the installation Chapter 4 AccessBuilder 4000 specifications Appendix A Software updating procedures Appendix B Installing I/O Cards Appendix C Configuration Worksheets Appendix D Technical support information Appendix E

Turn to:

Chapter 1

BOUT THIS GUIDE

Conventions

The following tables list conventions that are used throughout this guide.

Table 1

Convention Description

“Enter” vs. “Type”

Keys When specific keys are referred to in the text, they are called

Italics

Table 2

Icon

Text Conventions

When the word “enter” is used, it means type your input, then press the Return or Enter key. Do not press the Return or Enter key when an instruction simply says “type.”

out by their labels, such as “the Return key” or “the Escape key,” or they may be shown as [Return] or [Esc].

If two or more keys are to be pressed simultaneously, the keys are linked with a plus sign (+), for example:

Press [Ctrl]+[Alt]+[Del].

Italics

are used to denote

new terms

emphasis

Notice Icons

Type Description

Information Note

Caution Cautions contain directions that you must follow to

Information notes call attention to important features or instructions.

avoid immediate system damage or loss of data.

General

This chapter provides a brief introduction to the AccessBuilder 4000 system. Unpacking instructions are also provided.

The AccessBuilder 4000 series family are RISC-based multiprotocol, multiport networking devices offering a simple and cost-effective solution for remote users to access the corporate network for data transmission or retrieval using the Public Switched Telephone Network (PSTN), or the Integrated Services Digital Network (ISDN).

The system is designed for individual-to-LAN operation, which supports situations where Macintosh, PC, and workstation users need to access their corporate network from home or another remote location. The AccessBuilder 4000 can also be used to connect two distant/remote LANs over the PSTN, ISDN, or leased line facilities.

1-2

HAPTER

NTRODUCTION

1: I

The AccessBuilder 4000 is designed for enterprise organizations having remote LAN access requirements. It is well-suited for situations where up to sixteen analog phone lines or up to eight ISDN lines (one line supports two B channels providing up to 16 concurrent ISDN connections) are required to support remote users who may include business travellers or telecommuters.

The AccessBuilder 4000 is capable of routing IP and IPX protocols, while protocols supported in the bridging mode include:

TCP/IP

■

IPX

■

AppleTalk Remote Access

NetBeui

■

DECNet

■

Banyan Vines

DECNet

■

■ XNS

The AccessBuilder 4000 can be conﬁgured for individual-to-LAN, LAN-to-LAN operation, or both depending on your needs. Figure 1-1 shows the two different conﬁguration options.

Conﬁguration Speciﬁc conﬁgurations are easily accomplished using 3Com’s easy to

use Transcend AccessBuilder Manager (TABM), a Windows-based graphical user interface conﬁguration utility. TABM features a detailed graphic depiction of the hardware conﬁguration of your selected AccessBuilder, which serves as a navigational roadmap of AccessBuilder functions. Built into TABM is a comprehensive on-line help system providing in-depth context-sensitive help on demand. A convenient “cue card” facility is also provided to display procedural information in a separate window. TABM also includes a tool that automatically discovers AccessBuilders on your network.

Conﬁguration can also be performed using the AccessBuilder 4000’s command line interface from either a locally connected terminal or over the network via telnet for those more comfortable with a DOS/UNIX-like command structure (requires optional support documentation).

System Description 1-3

Individual

LAN

SYSTEM STATUSSYSTEM STATUS

StatusActivity Power

AccessBuilderAccessBuilder

40004000

LAN–to–LAN

Remote Access Server

net 2

AccessBuilderAccessBuilder

40004000

SYSTEM STATUSSYSTEM STATUS

StatusActivity Power

Work StationWork Station

net 1

File Server

Individual

LAN

Remote Access Server

Work Station

Figure 1-1 AccessBuilder 4000 Conﬁguration Options

System Description The AccessBuilder 4000 series servers consists of hardware and

software that provides a cost-effective solution to your remote access networking needs. Both the Ethernet and Token Ring versions offer the same high performance RISC-based engine. Optional plug-in line interface modules may be installed to provide connections to a variety of WAN types. These interface modules include 4-port, 8-port, and 8-port high speed serial cards for connection to analog modems, a 4-port ISDN Basic Rate Interface (BRI) interface (U or S/T), and a high speed synchronous interface for leased lines.

Connection to the LAN supports three Ethernet media types, 10BaseT, BNC (thin), and AUI. A three-position switch selects the desired interface connection. The Token Ring version supports 4 or 16 Mbps ring speeds.

A console port preconﬁgured for 9600 bps is provided as a convenience when:

■ local conﬁguration (using a dumb terminal or computer

communications emulation program) is desired, or

■ remote software downloading is desired.

1-4 CHAPTER 1: INTRODUCTION

Hardware

Description

The following sections describe the system hardware components. The AccessBuilder 4000 system consists of a chassis assembly which

contains one of two available main processor boards, power supply, indicator lights, and two slots for I/O cards of your choice. The main processor board is available with either an Ethernet, or a Token Ring LAN interface. Figure 1-2 shows the front and back of the system.

AccessBuilder

4000

SYSTEM STATUSSYSTEM STATUS

Remote Access Server

Front Panel

TOKEN RING

STP

CONSOLE

SLOT 2 SLOT 1

4M/16M

Rear Panel Token Ring

CONSOLE

SLOT 2 SLOT 1

BNC/AUI/TPE

ETHERNET

BNC

TPE

AUI

Rear Panel Ethernet

StatusActivity Power

110-240 VAC

UTP

50-60 Hz 1A

110-240 VAC 50-60 Hz 1A

Figure 1-2 The AccessBuilder 4000 Front and Rear Panels

Front Panel The front panel of the AccessBuilder chassis has three LEDs, which

indicate Power, Status, and Activity, as shown in Figure 1-2.

Rear Panel Main Processor and I/O Card Slots. AccessBuilder has three slots in

the rear. The top slot contains the main processor board (Ethernet or Token Ring) and the two smaller slots below are for the I/O cards. The position of the slots and their numbering scheme are also shown in Figure 1-2.

The main processor board has Flash ROM for program storage, DRAM for software operation, NVRAM (non-volatile RAM) for conﬁguration storage, and built-in Ethernet or Token Ring capability. The Ethernet version provides AUI, BNC, and 10BaseT connectors (switch selectable), as shown in Figure 1-3 to connect to the on-board Ethernet port. The Token Ring version provides connectors for shielded twisted pair (STP),

System Description 1-5

and unshielded twisted pair (UTP) media connections. Ring speeds of 4Mbps or 16Mbps can also be selected.

A built-in RS-232 console port (DCE) is also provided on the main processor boards (pinout information is provided in Appendix A). A terminal or workstation running a terminal emulation program can be connected to the console port for installing, conﬁguring, and monitoring your server.

TOKEN RING

CONSOLE

SLOT 2 SLOT 1

Console Connector (DCE)

ETHERNET

CONSOLE

SLOT 2 SLOT 1

Console Connector (DCE)

Media Type Switch

BNC/AUI/TPE

BNC Connector

BNC

AUI Connector

ETHERNET

AUI

TPE

10BaseT Connector

STP Port

4M/16M

Ring Speed Switch

TOKEN RING

STP

UTP Port

UTP

Figure 1-3 Main Processor Boards

The I/O card slots shown in Figure 1-2 are shipped from the factory with cover plates which must be removed before installing I/O cards. For instructions on installing I/O cards, refer to Appendix C, “Installing I/O Cards.”

The chassis assembly contains a bus that rests vertically against the backplane of the card cage. DIN connectors secured on the backplane mate with DIN connectors secured to the main processor and I/O cards.

Power Supply. The power supply module consists of the power supply itself which adjusts (autoranges) the supply voltage to the AccessBuilder chassis automatically. No operator intervention is required for switching between 90 and 240-VAC operation.

1-6 CHAPTER 1: INTRODUCTION

Power Switch and Receptacle. The AC power switch is marked

according to international 1/0 convention; when the 1 side is pressed, the switch is on; when the 0 side is pressed, the switch is off. The switch and power receptacle are accessible from the right rear of the chassis.

The international CEE-22 AC power receptacle is approved for 6-amp operation. The chassis ground is on the middle prong of the connector. All systems are shipped with power cords; if your power cord does not match your local requirements, contact your AccessBuilder supplier for assistance.

Flash Memory. Flash memory on the processor board is used to permanently store the AccessBuilder operating software. There are no installation disks involved (unless upgrading to a newer version of the operating software). Each system arrives from the factory with all of its server software already loaded into ﬂash memory.

Console Port. A built-in RS-232 console port (DCE) is also provided on the chassis rear panel. Should you wish to use the command line user interface for installing, conﬁguring, and monitoring your server, a terminal or workstation running a terminal emulation program can be connected to the console port (using a straight through cable). The console port is DB-25.

Error messages and remote user connection information are output to the console port as these events occur. Attachment of this port to a line printer or PC running a terminal emulator with a screen save utility can be used to capture these messages for diagnostic use.

A modem may also be attached to this port (using a null modem cable) to enable software updating from a remote server.

GETTING STARTED

This section is designed to help you to quickly perform the installation of an AccessBuilder 4000 network remote access server. Once you have planned your installation and set up the hardware, you are then ready to install and launch the Transcend AccessBuilder Manager (TABM) conﬁguration utility. From there, you’ll conﬁgure your AccessBuilder using TABM’s on-line help information as required to perform speciﬁc conﬁguration items.



Before the Transcend be used, the following condition must be true:

IP Networks: Your third-party TCP/IP stack must be installed and you can ping a known host on the network.

IPX Networks: Your NetWare Windows client software must be installed and you can attach to a NetWare server. A NetWare server must also reside on the network to which the AccessBuilder is attached.

AccessBuilder Manager conﬁguration utility can

AccessBuilder

Conﬁguration:

Windows or

Command Line UI

Nearly all AccessBuilder conﬁguration can be performed using the Transcend AccessBuilder Manager (TABM) conﬁguration utility in a Windows environment. There are, however, situations where it is necessary to use the AccessBuilder’s command line interface to perform specialized conﬁgurations. These situations include:

■ When a Windows platform with a third-party TCP/IP stack (IP

networks) or NetWare Client is not available on the network to which the AccessBuilder is attached

■ When it is more convenient to use a local console on the

AccessBuilder’s asynchronous port

■ When using telnet (IP networks) to conﬁgure the AccessBuilder

■ When conﬁguring bridging ﬁlters (refer to the Release Notes for any

other special circumstances)

2-2 CHAPTER 2: GETTING STARTED

Should any of these special circumstances apply to your situation, information about performing the software conﬁguration using the command-line interface is provided in the AccessBuilder Command Line Interface Quick Reference, part number 09-0208-000, and the optional AccessBuilder Conﬁguration Guide, part number 09-0962-000, and the AccessBuilder Administrator’s Guide, part number 09-0963-000. You can obtain a copy of these guides through your normal 3Com ordering channel.

Preparation Be sure to read the Release Notes included in this package. They

contain important late-breaking information about this software release of which you should be aware.

Brieﬂy, the basic categories of information you will need to obtain before actually performing an installation are:

1 Modem/TA compatibility. Verify that the modems/terminal

adapters you intend to use with the AccessBuilder 4000’s WAN ports are compatible with the unit. In the case of an ISDN application, be sure to your phone company has furnished you will all necessary line provisioning information.

2 User list. Determine all required information for each of the remote

users who will be calling into the AccessBuilder 4000.

3 Network basics. You will need to know your network protocol (IP or

IPX), the address that will be assigned to the AccessBuilder 4000 and your Transcend management workstation, and the address of your SNMP management station (if used).

4 AccessBuilder 4000 management method. Methods include:

■ using Transcend AccessBuilder Manager on a Windows PC

over the network (recommended method),

■ using Transcend AccessBuilder Manager on a Windows PC

running the AccessBuilder Remote Client software over a modem

into one of the AccessBuilder’s asynchronous ports,

■ using a third-party network management application,

such as HP OpenView, IBM’s NetView, etc., in conjunction with the

AccessBuilder MIB (supplied),

■ using the AccessBuilder’s command line user interface

through the local console port, remotely through a modem on the

console port, or by using telnet over the network.

Preparation 2-3

Conﬁguration worksheets are provided in Appendix D as a convenient means of collecting and organizing this information.

Table 2-1 AccessBuilder Management Environments and Options

Manager Environment AccessBuilder 4000 Management Options

Workgroup Management ■ Transcend AccessBuilder Manager for Windows

Enterprise Management ■ Transcend Enterprise Manager for Windows Console Management (VT-100 character mode)

Third Party SNMP Manager with MIB Browser, such as:

■ SunNet Manager

■ HP OpenView

■ IBM NetView/6000

(bundled with product)

■ Console port access (RS-232/DCE)

■ Dial-in access

■ Telnet access (default port = 3000)

■ GET - SET supported

■ Traps defined

■ MIB II and private MIB extensions (AccessBuilder

MIB included with product)

Modems/ISDN TAs

1 Check to be sure the modems or terminal adapters you intend to use

are on the built-in modem list (or check the modem list in the Release Notes). This list contains all modems or terminal adapters that have been tested by 3Com and are supported for use with the AccessBuilder.

If your modems/terminal adapters are not on the list, you may need to contact the manufacturer for assistance if script information is not provided in the modem documentation.

For ISDN installations, refer to the AccessBuilder 4000 ISDN Basic Rate Interface (BRI) Module Installation Guide for ISDN installation procedures.

All modems have unique AT command sets, even those claiming to be “AT-compatible.” Use of an improper modem script may result in transmission disruption, loss of carrier, failure of modems to answer, slow response time and other serious problems that will hamper overall performance. 3Com highly recommends using modems on the AccessBuilder’s built-in modem list.

2-4 CHAPTER 2: GETTING STARTED

For ARA and non-AppleTalk users to share the same ports, the use of AppleTalk Remote Access version 2.0 or later is recommended. If, however, you plan to support ARA 1.0, you will need to determine which asynchronous serial ports to use, since these ports will be dedicated to ARA 1.0 only.

2 You will need a list of telephone numbers for each modem or ISDN line

(or hunt group) connected to the AccessBuilder’s ports (these are the numbers your remote users will use to dial into the AccessBuilder). If you plan to use a modem on the AccessBuilder’s console port for remote management, you will also need the telephone number associated with this modem.

User List If you plan to use the AccessBuilder for individual-to-LAN service, it’s a

good idea to have a list of your remote access users including:

■ user name and password

■ callback number (if used), or modem line/phone number you wish

to assign to each user (note that callback only works when the

client is using the AccessBuilder Remote Client software or ARA).

■ type of access required (restricted, third-party security device used,

etc.) For AppleTalk ARA users, be sure to install Apple’s ARA client software

on each user’s Macintosh computer. For PC users, please refer to the AccessBuilder Remote Client Quick

Installation Guide for client software installation procedures.

If your remote users will be using the AccessBuilder Remote Access Client software on their PCs to access the network, a convenient ﬁll-in-the-blank form (an exact screen shot of what they will see) is provided in Appendix D of this Guide. This form may be photocopied and customized for each user to include all the information they will need to conﬁgure their AccessBuilder Remote Client software. The form may then be sent or faxed to the user and ﬁled for future reference.

Network Basics You will need to know the network address (IP networks) which will be

assigned to each AccessBuilder being conﬁgured, the protocols used on the network, and whether any automated network functions are used, such as RIP or ARP in the case of IP.

Unpacking the System 2-5

If you plan to use SNMP functions, such as trap reporting or remote device management, you will also need to know the community names and IP addresses of the management station(s).

You may also wish to deﬁne the greeting message the remote users will see when they log onto the AccessBuilder.

If the AccessBuilder greeting message will be more than one line, use the vertical bar character (|) as a carriage return. Refer to the Transcend AccessBuilder Manager System Dialog box on-line help for details.

AccessBuilder

Management

Console, accessed via telnet

Console, accessed via console port

Central Site

AccessBuilder(s)

Unpacking the System

You will want to consider how the AccessBuilder 4000 will be managed. Figure 2-1 illustrates the methods of managing the AccessBuilder family.

Transcend AccessBuilder

Manager for Windows

(SNMP w/GUI)

Analog or ISDN Telco Network

AccessBuilder 4000 or 2000

Remote Site

AccessBuilder

Figure 2-1 Managing the AccessBuilder

To unpack the system:

Console, accessed remotely via

dial-up connection

1 Remove the unit from the original shipping carton. 2 Inspect the chassis for shipping damage.

If you ﬁnd any damage, contact the shipping company to ﬁle a report. If the chassis must be returned to the factory, repack and ship it in the original shipping cartons.

2-6 CHAPTER 2: GETTING STARTED

If the original carton was damaged in shipment, repack the system in a carton that provides equivalent protection before returning it to 3Com.

3 Verify that you have received all items included with the unit.

Hardware AccessBuilder 4000 Chassis

Software 1 CD-ROM Documentation Information Roadmap

Rack Adapter Kit Power Cable BNC Connector

AccessBuilder 4000 Installation Guide Remote Client Installation Guide AccessBuilder Server Release Notes Remote Client Release Notes

If you have not received all items on the packing list, ﬁrst check the Release Notes for any late changes, then contact your AccessBuilder supplier for assistance.

4 Verify that the AccessBuilder 4000 system's power speciﬁcations listed

in Appendix A corresponds to your facility's available power source. If the available power source does not correspond to the acceptable

range, contact your AccessBuilder supplier for assistance.

5 Write down the serial number of the chassis and the MAC address.

The serial number and MAC address are listed on labels on the bottom of the unit. The label contains the UL listing, FCC numbers, and the serial number with a bar code.

WARNING: Before powering on the system, make sure that the cover is

properly secured in place. Powering on the system without the cover in place can result in overheating the system and the potential for electric shock.

Hardware Installation 2-7

Hardware Installation

Stand Alone Pick a suitable location for the AccessBuilder 4000. Either a desktop or

Rack Mounting If rack mounting is desired, attach the rack adapter ears (included) as

The following is a step-by-step procedure for performing the AccessBuilder 4000 hardware installation.

similar level surface may be used. You may also want to locate the modems near the unit. Be sure there are no obstructions on the sides of the AccessBuilder to permit adequate airﬂow for cooling.

show in Figure 2-2. The AccessBuilder 4000 requires 1.5 RU (rack unit) of height in the rack. Be sure there are no obstructions on the sides to permit adequate airﬂow for cooling.

4000

AccessBuilder

PowerPower

SYSTEM STATUSSYSTEM STATUS

StatusStatus

ActivityActivity

Figure 2-2 Rack Ears Installation

2-8 CHAPTER 2: GETTING STARTED

LAN Connection

(Mandatory)

This connection is required in either Ethernet or Token Ring environments.

Ethernet

1 Connect your Ethernet LAN to the appropriate interface connector for

your media type (10BaseT, BNC, or AUI). These connectors are located on the rear panel. If a 10Base5 (thick Ethernet) connection is required, use a third-party AUI to coax transceiver. Move the media selector switch to the appropriate position.

When using an external 10Base5 (thick Ethernet) transceiver, the AccessBuilder’s LAN controller test will fail if the BNC interface is NOT terminated. If this happens, be sure that a 50-ohm BNC termination resistor is installed on each end of your cable run and reboot the system.

2 Install and connect your I/O card (or cards) to your modems, CSU/DSU,

ISDN line, etc. Refer to Appendix C for details.

3 (Console connection -- optional step) Connect a terminal or a PC

running terminal emulation (DTE) with a straight-through cable to the AccessBuilder’s console port (DCE). Default settings are 9600 Baudrate, 8 bits, 1 stop bit and no parity.

UTP

AUI

ETHERNET

BNC

BNC/AUI/TPE

CONSOLE

Thin Ethernet

SLOT 2

Connection

Figure 2-3 AccessBuilder Ethernet Thin LAN Connection

110-240 VAC 50-60 Hz 1A

SLOT 1

Hardware Installation 2-9

110-240 VAC 50-60 Hz 1A

UTP

AUI

ETHERNET

BNC

BNC/AUI/TPE

CONSOLE

SLOT 2

SLOT 1

AUI Connection

Figure 2-4 AccessBuilder Ethernet AUI LAN Connection

Token Ring

1 Set the Token Ring 4M/16M speed switch to the appropriate ring speed

and attach the AccessBuilder to your ring.

2 Install and connect your serial card (or cards) to your modems,

CSU/DSU, ISDN line, etc. Refer to Appendix C for details.

Power Up If you plan to use TABM to manage the AccessBuilder over an IP

network, be sure the TABM software has been installed and launched on your management workstation before you power up the AccessBuilder 4000. Otherwise the BootP requests (for assigning an IP address) issued by the newly installed AccessBuilder will not be “heard” by TABM.

Proceed to Chapter 3 to install the TABM software on your Windows workstation. Once TABM has been installed and launched, newly installed AccessBuilders on the network will be identiﬁed by the TABMTOOL utility (IP only).

2-10 CHAPTER 2: GETTING STARTED

When more than one AccessBuilder is installed on the network (IP or IPX), record the MAC address of each unit (located on the rear panel) so you will know which one you are conﬁguring from TABM.

The Power indicator on the front panel will glow when the AccessBuilder has been powered on.

Console/Modem Conﬁguration (Optional)

If you have decided to conﬁgure the AccessBuilder locally using a console, or wish to perform remote downloading of conﬁguration or system software, or wish to monitor the AccessBuilder, perform the following:

For Terminal Connection

Connect a terminal or a PC running terminal emulation (DTE) with a (user supplied) straight through cable to the AccessBuilder’s console port (DCE). Default settings are 9600 Baudrate, 8 bits, 1 stop bit and no parity.

After powering up the AccessBuilder, power-up tests and the 3Com copyright notice should appear on the screen.

If you are not attached to a NetWare LAN right now (i.e., you are on an IP network), you may see the following message "The IPX Network for LocalPath ethernet couldn't be learned", this is due to AccessBuilder's autoconﬁguration function in a NetWare environment: you can ignore this message.

Press the <CR> key once or twice to produce the login prompt. If the login prompt fails to display, check the following:

■ Proper power service by conﬁrming that the power light on the

front of the AccessBuilder unit is on.

■ Proper cabling conﬁgurations.

■ Proper terminal parameters.

If you still cannot obtain the login prompt, call your AccessBuilder supplier or 3Com for technical assistance.

Console/Modem Configuration (Optional) 2-11

For Modem Connection (Remote AccessBuilder Management Only). Connect the modem

(a DCE device) to a null modem cable conforming to the VT-100 speciﬁcation to the AccessBuilder’s console port (also DCE) on the rear panel. The modem should be set to power up with default settings of: 9600 Baudrate, 8 bits, 1 stop bit and no parity.

It may be necessary to ﬁrst connect the modem to a terminal in order to reconﬁgure the modems’ default settings to autoanswer, etc. (refer to your modem documentation for this procedure). Once this is accomplished, the modem connection can be moved to the AccessBuilder 4000’s console port.

Telnet Users (IP Only) If you wish to use Telnet to perform conﬁguration, the \must

ﬁrst have an IP address. This can be accomplished two ways:

1 Using TABMTOOL to detect the AccessBuilder’s BootP request, then

assigning the IP address through TABM’s AccessBuilder Conﬁguration Parameters dialog box. Note the TABM management station and the AccessBuilder must on the same subnet.

2 Using the AccessBuilder’s command line user interface via a modem or

local console. Refer to the section “Setting the AccessBuilder’s IP Address” in the Procedures section of TABM’s on-line help or Chapter 2 of the AccessBuilder Conﬁguration Guide.

The Telnet default port in TABM and the AccessBuilder is 3000. If you need to change the default, use the System dialog box in TABM to change the selected AccessBuilder. To change the default on your workstation, refer to your Telnet third-party documentation for procedures.

SNMP Management If you wish to manage or obtain operational statistics for the

AccessBuilder via an SNMP based network management station, such as HP OpenView or SunNet Manager, an AccessBuilder Enterprise MIB is included on the backup diskette for this purpose. Refer to the documentation provided with your network management MIB compiler/parser software for instructions on how to integrate the AccessBuilder MIB.

Note that in the case of an IP network, you must have previously assigned an IP address to the AccessBuilder(s) you wish to manage.

2-12 CHAPTER 2: GETTING STARTED

CONFIGURATION USING T

General The Transcend AccessBuilder Manager (TABM) application is a Microsoft

RANSCEND ACCESSBUILDER

ANAGER (TABM)

Windows-based tool for conﬁguring and managing AccessBuilder remote access servers. Features include:

■ Automatic discovery of all AccessBuilder servers that respond on

the network

■ At-a-glance list of all servers known to the application

■ External view of an AccessBuilder server showing status of any

installed ports

■ Menu-driven quick installation of new AccessBuilder servers

■ Password protection

■ Detailed on-line help

This section contains the following:

■ System Requirements

■ Installing the TABM Application

■ About the TABM Application and its on-line help

■ Starting the TABM Application

■ Starting Up a New Server

■ Conﬁguring a Server Using Guided Conﬁguration or Basic

Conﬁguration

Basically, the purpose of this chapter is to help you get TABM installed and launched, then pass you to TABM’s on-line help for conﬁguration procedures. If you plan to perform the AccessBuilder conﬁguration through the AccessBuilder’s command line interface, refer to the optional AccessBuilder Server Conﬁguration Guide for detailed information about the various parameters and procedures involved in setup.

+ 63 hidden pages

3COM AccessBuilder 4000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

How to Use This Guide

Conventions

Related Documentation

General

System Description 1-3

Front Panel

Rear Panel Main Processor and I/O Card Slots. AccessBuilder has three slots in

GETTING STARTED

Preparation Be sure to read the Release Notes included in this package. They

Modems/ISDN TAs

User List If you plan to use the AccessBuilder for individual-to-LAN service, it’s a

Network Basics You will need to know the network address (IP networks) which will be

Unpacking the System

Hardware Installation

Stand Alone Pick a suitable location for the AccessBuilder 4000. Either a desktop or

Rack Mounting If rack mounting is desired, attach the rack adapter ears (included) as

Ethernet

Token Ring

Power Up If you plan to use TABM to manage the AccessBuilder over an IP

For Terminal Connection

Telnet Users (IP Only) If you wish to use Telnet to perform conﬁguration, the \must

SNMP Management If you wish to manage or obtain operational statistics for the

General The Transcend AccessBuilder Manager (TABM) application is a Microsoft